based on 789 reviews
Excellent service
Gentleman was very courteous and came very quickly. Appreciate it. Haven't had a dryer in a while.
Great communication throughout the scheduling process. Tech arrived on time and was very professional. I would highly recommend this business.
Alex was extremely professional and efficient. He remedied the problem and reminded me that I still have 90 days if there are any further issues. I love how easy it is to work with this company.
The service person was friendly. Explained everything clearly.
Tech was fine. Cost was high. It led to my decision to not move forward with the work.
Technician was extremely knowledgeable and was happy to answer all my questions in depth. He gave advice that was not necessarily the option that made his company the most money but rather that served me best in the long-term.
Alex was on time, figured out pretty quickly what the issue was with my dryer, now it's working. Great job, thank you!!
The service was fantastic from the person who answered the phone and scheduled the appointment to the notification process. Our tech was great. I highly recommend Neighborhood Appliance Repair.
Alex was great! He was prompt, professional and thorough.
Super friendly and professional. Told me the truth straight up - thankful!
Neighborhood Appliance is great! They come out the day i call and are always friendly, knowledgable and fairly priced. I will continue to use them for my appliance repair needs/
Alex was great … diligent and courteous.
I thought the service was excellent. The technician was on time, knew exactly what was wrong, and got the repairs done at a very reasonable price.
We are SO happy with Neighborhood Appliance Repair!!! We called them yesterday to come and look at our dryer that was not working, and Alyssa, who was so nice and friendly, fit us in for today and explained the entire process to us in detail, then followed up with a text AND an email! She gave us a window and said the technician would call or text when they were on their way, and Alex, the techni... More
We are SO happy with Neighborhood Appliance Repair!!! We called them yesterday to come and look at our dryer that was not working, and Alyssa, who was so nice and friendly, fit us in for today and explained the entire process to us in detail, then followed up with a text AND an email! She gave us a window and said the technician would call or text when they were on their way, and Alex, the technician, did just that! Luckily for us it was not a huge, expensive problem, and Alex had the few parts he needed right in his company truck. Alex was friendly and knowledgeable and to us, this company was SO, SO professional and knowledgeable, and really nice on top of it! We would HIGHLY recommend them if anyone needs an appliance looked at for a possible repair! Gratefully Yours, Andrea Carey ➕ Ted Lynch Less
We love working with Neighborhood Appliance Repair! They are always on time and very knowledgeable about appliances. We have used them a few times now and will always give them 5 stars!
Very Happy with the service. I called neighborhood appliance repair and they sent out one of their technicians that day. Jeff showed up and diagnosed the oven and explained what needed to be replaced and gave me a price and fixed the stove. What a lifesaver. We are a homeless shelter and a working stove is important. I am grateful for neighborhood appliance.
Always great and reliable service
Very knowledgeable technician Jeff, and Very professional!! I am very satisfied..
Very polite knowledgeable tech.
Excellent service all around. Thank you!
They never disappoint....sense of urgency, quality service, fair pricing, neat......just outstanding!!! Would recommend! Don't waste your time looking for others - just give them a call as you will not be disappointed!
Neighborhood Appliance is the only company i call , they're Great !! Alex was very polite, professional and helpful !!
Great service
Jeff was great. Calls ahead, thorough, and very easy to talk to about the repair. I will use this service whenever I need kitchen or laundry repairs!
Very helpful in fixing the problem with my washer! Friendly and quick service
Perfect service. A polite and intelligent young man did the service. Thank you.
Excellent service, fast and professional. Would definitely recommend!
Pleasant, on time, neat. I highly recommend this company for appliance repair. Thanks Alex!
Very disappointed. It cost me 129.00 for nothing. They told me I needed a part that cost another 50.00. It was supposed to be here in 2 or 3 days. It’s been 3 weeks. I still haven’t received it. When I called them they were on vacation. I called them yesterday and was told the part would be here today. Still not here and still no ice maker. I’m so disgusted. I should have just threw the money aw... More
Very disappointed. It cost me 129.00 for nothing. They told me I needed a part that cost another 50.00. It was supposed to be here in 2 or 3 days. It’s been 3 weeks. I still haven’t received it. When I called them they were on vacation. I called them yesterday and was told the part would be here today. Still not here and still no ice maker. I’m so disgusted. I should have just threw the money away. I’m done with them. Less
I was having an issue with my 13 year old front load washer so made an appointment online to have it looked at. I received a text when the repair person was on their way and they came within the time frame I was given. The repair person was professional and polite and very quickly was able to tell me what the problem was. He was able to repair the machine and left the laundry area very clean. I h... More
I was having an issue with my 13 year old front load washer so made an appointment online to have it looked at. I received a text when the repair person was on their way and they came within the time frame I was given. The repair person was professional and polite and very quickly was able to tell me what the problem was. He was able to repair the machine and left the laundry area very clean. I have used this company before and have never had an issue with their work. I will definitely call them again if I need an appliance repair. Less
Can’t say enough about the excellent experiences we’ve had with Neighborhood Appliance! They’re responsive and prompt and Alex - who has fixed two of our appliances - is knowledgeable and just delightful. Costs are totally reasonable and work is excellent and it’s a special organization that takes into consideration having their team put shoe covers on when entering a house - it’s almost never do... More
Can’t say enough about the excellent experiences we’ve had with Neighborhood Appliance! They’re responsive and prompt and Alex - who has fixed two of our appliances - is knowledgeable and just delightful. Costs are totally reasonable and work is excellent and it’s a special organization that takes into consideration having their team put shoe covers on when entering a house - it’s almost never done but really thoughtful and very much appreciated! Less
Neighborhood Appliance is awesome! Always shows up on time and get the issue resolve clean and easy. Thank you.
Neighborhood technician was courteous and professional. I would highly neighborhood repair service
I never provide reviews- but I couldn’t pass it up this time. We have used you guys twice now, the first time the tech was so helpful and honest that we knew we could trust you guys this time. These days are so tough financially that it is an absolute godsend to have companies like you around that we can trust to fix the problem with no ulterior motives or money grabbing schemes. Alex was great a... More
I never provide reviews- but I couldn’t pass it up this time. We have used you guys twice now, the first time the tech was so helpful and honest that we knew we could trust you guys this time. These days are so tough financially that it is an absolute godsend to have companies like you around that we can trust to fix the problem with no ulterior motives or money grabbing schemes. Alex was great and very fast- very happy with the service and absolutely will recommend you to anyone and everyone Less
Made an appointment with Neighborhood Appliance Repair because I was having trouble with my washing machine. Technician Alex arrived on time, was polite, diagnosed the issue, fixed it and gave helpful advice, all for a reasonable price. Was the second time using NAR, and would happily use them again and recommend them to others.
Professional and very courteous I would definitely use neighborhood appliance again
On time, guick diagnosis, would highly recommend.
This was Jeff's second visit to my house. The water dispenser on my refrigerator was not working. He told me to leave the freezer door open for an hour and it should start to work. It did! On that visit we noticed that there was a leak at the water line connector. He said it may stop once the water line thawed the leak may stop. It did not. I tried to fix it following the directions he gave me bu... More
This was Jeff's second visit to my house. The water dispenser on my refrigerator was not working. He told me to leave the freezer door open for an hour and it should start to work. It did! On that visit we noticed that there was a leak at the water line connector. He said it may stop once the water line thawed the leak may stop. It did not. I tried to fix it following the directions he gave me but I could not get the connector off. I called Neighborhood Appliance to request an appointment with Jeff. They were very accommodating. Jeff arrived, removed the old connector, installed the new connector then tested. The leak has stopped. The second visit was done free of charge. I am very happy with the service both with the schedulers and the tech. Less
Great service, very quick and really friendly. Very happy with Alex, he saved our weekend.
The technician informed me of the problem, explained how to fix it and was very personable. Very customer service oriented. I will use them again.
Courteous and professional. My refrigerator needs to be replaced but they told me that instead of charging me for repairs that didn't work like the previous company I worked with. I'll use them again and would recommend!
We called them in the morning and the tech. arrived shortly after 1:00. He had the problem figured out and replaced the igniter and was done around 2:00. we are VERY satisfied with them and will use them for any future needs.
I've always been pleased with Neighborhood Appliance....their techs are very professional and knowledgeable ...today's visit has my 30+year old washer running like new!!
The technician was great but they did not come within the appointment window (two + hours late) and I found the labor charge to be excessive ($139 for a job that took 10 minutes). The appliance was repaired successfully.
Professional, knowledgeable! Very nice. I will definitely call again when I need someone. Oh, and $$ was right
Jeff was friendly, professional, and knowledgeable. I would definitely recommend!
Tech showed up on time and found the problem quickly. He had the parts on his truck and was able to fix. He explained the problem was courteous and neat. Would definitely use Neighborhood again.
Timely and friendly service and the suspected failure of a circuit board was right on. The replacement board, when it arrived and was installed, fixed the refrigerator problem
Our dryer has been made just like new!!! It was squealing so awful! It now has a new belt and new bearings. This is the third appliance that they have fixed and they’ve all been 18 years or older!!! 400 beats 1000+ any day!!!
The technician was kind and respectful as usual. The job was finished in a timely manor. Love this company!
Quick response and professional service
Alex and team at Neighborhood Appliance Repair were professional, thorough, responsive, and excellent communicators. I would highly recommend them, and I personally plan to work with them again in the future if I have need of their services.
Neighborhood Appliance sent a Dryer Whisperer just hours after I called. He located the problem quickly and fixed it efficiently, leaving things so much better than he found them. 5 Stars!
Our technician, Alex, was punctual and polite. He explained and showed me exactly what was wrong with my dryer. He. Quickly repaired it and now it is running great.
Fast service and expert repair. Jeff did a great job!
Have used before. Service was quick and efficient. Will use again. Thank you.
Prompt, efficient, professional. Highly recommend.
Very professional and friendly technician
Jeff did an excellent job for a reasonable price. Analyzed my dryer and Ordered the parts and it was fixed two days later, when they came in. It works perfectly now.
Alex was excellent. Knowledgeable, professional, efficient and worked clean. Well done
Alex was friendly and prompt. He also finished quickly. The washer broke down yesterday and is now running. 👍👍
The service technician was great. Very prompt, trustworthy and answered all of my questions. He even looked at another concern I had about the freezer and explained what was wrong with it. I highly recommend Neighborhood Appliance Repair! Thank you so much
Perfect! Jeff was on time, knowledgeable, personable and solved our problems. We highly recommend this company.
I’ve used neighborhood appliance repair twice for a couple dishwasher issues. They are friendly, informative, and reasonably priced. Definitely recommend.
Fast, professional, punctual, and friendly! Will definitely call Neighborhood appliance next time I need appliance repair - 10/10 would definitely recommend to anyone who has a broken appliance
I have used them for my rental properties washer, dryer, and stove top and they have been very professional and did a great job. Most recently had Alex over who fixed everything! Thanks
Excellent service ! The young man was very knowledgeable kind and efficient when he came to assess my dishwasher . I ask a lot of questions to decide if I should repair or buy new as I bought my house less than 2 years ago . He had to order the part which took a week and he was back within two days of it coming in. I’m so happy to have my dishwasher back with 3 teens and a toddler under my roof... More
Excellent service ! The young man was very knowledgeable kind and efficient when he came to assess my dishwasher . I ask a lot of questions to decide if I should repair or buy new as I bought my house less than 2 years ago . He had to order the part which took a week and he was back within two days of it coming in. I’m so happy to have my dishwasher back with 3 teens and a toddler under my roof . I’d highly recommend this company to everyone! Less
Seemed liked he knew what was going on very friendly and respectful would recommend him to anyone
Thorough assessment and detailed report and recommendations
Alex was very knowledgeable and friendly.
We couldn’t have asked for more professional services from Neighborhood Appliance Repair. This company is very courteous, and businesslike, prompt and efficient in its response. Jeff, our repair technician, was polite, knowledgeable, and very helpful. Can’t say enough about Neighborhood Appliance Repair’s follow through, professionalism and service. They will be highly recommended to friend... More
We couldn’t have asked for more professional services from Neighborhood Appliance Repair. This company is very courteous, and businesslike, prompt and efficient in its response. Jeff, our repair technician, was polite, knowledgeable, and very helpful. Can’t say enough about Neighborhood Appliance Repair’s follow through, professionalism and service. They will be highly recommended to friends and family. Thank you Neighborhood Appliance Repair for being there for us. Russ and Grace Less
Tech was prompt, worked very precisely to diagnose problem. Parts were ordered and second visit was swiftly scheduled. Would call again if needed
It was quick and easy refrigerator repair. In and out... this was my second time using Neighborhood Appliance, the 1st was for both my washer and dryer set. I'll continue to use their services!
Prompt, professional and detailed review of the issue with our washer/dryer combo. Unfortunately the repair would be so extensive in our case, that we decided to replace the unit.
Our technician was wonderful ! Knowledgeable and informative ! Fixed our issue , highly recommend your company !! We also use this company for the salon I work in the service is wonderful. !! Thanks again !
Neighborhood came to fix my dishwasher and Alex the technician was very professional and polite. Alex also got my dishwasher running in a short amount of time.
out standing fast i would call then again bw
Jeff was awesome! Put booties on which was impressive and important to me! Found the company online for my whirlpool refrigerator and freezer! He explained everything to me and fixed everything and went on his way! 5 star service! Thank you
Jeff has been to our home several times for different appliances. He is Always professional, friendly , informative, well prepared for the job. This last job as messy. As I broke the glass in my oven door. He Works extremely clean. Always a pleasure. Thank you Jeff.
Excellent service!
While the first dryer repair didn’t take, the tech (Alex maybe?) came back and was willing to work some outside the box creative problem solving with me to come up with a fix that I’m sure will outlast the rest of the dryer. That willingness to go off script is rare these days. Solid repair, thanks guys!
Great communication. Super professional, friendly and clean.
Quick work and reasonable. 100% would recommend!!
Receptionist on the phone was super friendly and helpful; Alex, the repair tech, was great! Very professional, super nice, and no hidden information when it came to fixing my washing machine. Definitely recommend!
Very prompt service and proficient skill demonstrated in a very professional manner.
Alex was very knowledgeable and professional . Excellent service. Have used them in the past and would use their service again. Prices are good as well! Extremely satisfied.
Very professional, fair did a good job finding problem however we decided to go another way that was financially better for us. We will however use them in the future if we need them
Ripped off. The repair failed 2 days later and now these guys are not returning emails.
Polite, knowledgeable. His advice saved me from having to buy a new machine.
Neighborhood Appliance was a pleasure to work with. They fit me in the next day. When the guy knew he was going to be late, he called and let me know. He came in and went right upstairs to see the washer. He fixed it fast. I will definitely use them again.
I didn’t know who to call. I looked on google and found this company, and boy did I get lucky. They made an appointment for that day late afternoon. The technician Jeff arrived and after checking the fridge out immediately knew what was wrong. After talking with him and him discussing my problem I was extremely impressed with him. I would recommend this company and “JEFF” to anyone needing applia... More
I didn’t know who to call. I looked on google and found this company, and boy did I get lucky. They made an appointment for that day late afternoon. The technician Jeff arrived and after checking the fridge out immediately knew what was wrong. After talking with him and him discussing my problem I was extremely impressed with him. I would recommend this company and “JEFF” to anyone needing appliance repair. Less
Excellent response time and service. Alex kept me posted on the progress of the repair. Cannot recommend enough.
Love them! They are fast, transparent with their prices, and fair! Thank you ~
Great service! Would highly recommend them!!
Alex was great. Very knowledgeable and honest. Unfortunately the washer couldn’t be saved. Definitely will use this company again when/if an appliance breaks.
Called on Saturday morning at 9am, the young lady on the phone was extremely polite and explained everything in detail. She made me the soonest possible appointment, which was today(Tuesday) great turnaround time for me. I was pleased with that. The Tech, Alex was awesome as well. Great customer service and skills. Problem solved. Will definitely use this great local company in the futur... More
Called on Saturday morning at 9am, the young lady on the phone was extremely polite and explained everything in detail. She made me the soonest possible appointment, which was today(Tuesday) great turnaround time for me. I was pleased with that. The Tech, Alex was awesome as well. Great customer service and skills. Problem solved. Will definitely use this great local company in the future. Don’t waste time looking around, Just call them. Less
They did excellent work for us, fixing a washing machine. I highly recommend them to others.
The oven works well, the tech was nice, price was fair.
Outstanding experience. We scheduled an initial appointment to have our stove looked at. Reminders were sent via text, and we got a notification of the person who would be coming, with a name, photo, location tracker, shortly before arrival. Scheduling a return to install the necessary part was easily handled over text. The technician both times came early in the three hour window and was very re... More
Outstanding experience. We scheduled an initial appointment to have our stove looked at. Reminders were sent via text, and we got a notification of the person who would be coming, with a name, photo, location tracker, shortly before arrival. Scheduling a return to install the necessary part was easily handled over text. The technician both times came early in the three hour window and was very respectful of our space, including putting on foot coverings and ensuring the stove didn't scratch the floor. We would definitely work with this company again. Less
These people do good, honest work for a fair price. They correctly diagnosed my dishwasher. Good communication from Alex and Jeff.
The service person found the problem with our dishwasher, very quickly, ordered the part and once it came in, he installed it, in a timely manner. I would use Neighborhood Appliance Repair Co., again.
Unfortunately my new washer is dead, they came out next day for diagnostic
I needed my dishwasher looked at due to leaking. I called and they scheduled me in right away. Alex came out and pulled the dishwasher apart, gave me advice and solution options. Excellent company and great repairmen. I would definitely recommend them!!
Timely, professional service.
Alex was punctual, professional and very personable. He was very thorough and explained everything he needed to do. We will definitely use Neighborhood Appliance Repair in the future when needing any appliance repairs. A+
Great service, local here in RI. The repairmen was knowledgeable, thoughtful, and solved our problem with a broken dryer. He cleaned up everything, wore booties upon entering, which was a very nice touch and great attention to detail. Highly recommend.
Alex was my service tech, and he was AMAZING! Knowledgeable, considerate, and kind. What I appreciated most was that he made sure to share with me details about what would best help me in the product that I get, what to be mindful of to maintain it well and explained the difference in model types for the type that would fit in my space. He was great and I am going to say here as I told him “Is th... More
Alex was my service tech, and he was AMAZING! Knowledgeable, considerate, and kind. What I appreciated most was that he made sure to share with me details about what would best help me in the product that I get, what to be mindful of to maintain it well and explained the difference in model types for the type that would fit in my space. He was great and I am going to say here as I told him “Is there a way that I could specifically request you for the next time I need to get my appliances serviced?” because he would be my go-to guy for sure! Less
Excellent experience. Alex was polite and knowledgeable. He explained everything clearly and answered all my questions. I appreciated that he wore covers over his shoes so no dirt was tracked inside. I definitely recommend Alex and Neighborhood Appliance Repair.
All went well, repair man was great, polite and informative.
Alex was very kind and helpful! Would recommend.
Clean, neat, polite and knowledgeable repair person.
Neighborhood Appliance is fantastic to work with. Had a problem with my dryer, which was self inflicted by me drying a pair of sneakers. One sneaker ended up wedged between the drum and the door causing a belt/pulley/roller problem. I called for service, they came out diagnosed and fixed the issue. Big shout out to Jeff J & Alex for superior repair service. The sound of my dryer working again is ... More
Neighborhood Appliance is fantastic to work with. Had a problem with my dryer, which was self inflicted by me drying a pair of sneakers. One sneaker ended up wedged between the drum and the door causing a belt/pulley/roller problem. I called for service, they came out diagnosed and fixed the issue. Big shout out to Jeff J & Alex for superior repair service. The sound of my dryer working again is music to my ears!!!! Thank you for the great service. Less
Used this company for a repair on our KitchenAid refrigerator. The service tech came within 2 days and did an excellent job troubleshooting and ultimately repairing the refrigerator. I was very pleased with the service delivered, the price was fair and I would definitely use this vendor again. Complements to Jeff who was our assigned tech. He was excellent and very customer friendly. Update: We ... More
Used this company for a repair on our KitchenAid refrigerator. The service tech came within 2 days and did an excellent job troubleshooting and ultimately repairing the refrigerator. I was very pleased with the service delivered, the price was fair and I would definitely use this vendor again. Complements to Jeff who was our assigned tech. He was excellent and very customer friendly. Update: We used this firm for an additional service call for our dishwasher. Their diagnosis was spot on and the technician was extremely knowledgeable and courteous. Another exceptional service experience. This is our go-to for any appliance repairs. Less
Great customer service, upfront pricing and always onetime. The only appliance vendor we use.
Was a great experience. Will definitely recommend Neighborhood Appliance to friends and family.
Awesome people, they’re always on time, pleasant, they explain everything in detail and they respect your home and appliances
Super smooth booking and service experience from start to finish. Too bad it turns out that we need a new fridge!! But the tech was super nice and able to give good recommendations. 100% polite, helpful, and punctual. Very fast service.
Alex was very prompt, thorough, patient with my ramblings, and took all my information in to understand the problem. Right now all is well.
I would recommend highly
Awesome fast and professional
Alex was prompt and arrived within the designated time frame. Worked efficiently and the repair only took an hour. Would highly recommend him and the company.
Alex was great. He quickly figured out what was wrong and fixed our dryer. Recommend to anyone! Really Wish they had a tip option for employees….
Excellent service technician.
Expected more from their service call but they evaluated and then wanted to make another service call to double fees. They did get the oven working again but they charge a lot for minimum service
Prompt - Efficient- Knowledgeable Will gladly call again
My go to place for all appliance repairs. The technician was amazing and fixed the problem fast!
You have some amazing techs. Jeff and Alex were super. I cannot say enough compliments. They were not only competent, but they were cheery and friendly. Both men represent your company well.
Great service, nice repairman explained the repair I would recommend them!
The technician was very friendly and knowledgeable.
Professional, efficient and reliable - that has been my experience with Alex at Neighborhood Appliance.
Excellent customer service! Repair person arrived early in the schedued time, figured out the problem, and fixed it with parts (a switch) he had on hand m. The price was reasonable. Several weeks later the part broke and they came within two days to check it out and replace it free under their 90 repair warranty. The repair people were polite and friendly. I would use them again.
Timely and professional!
Robert was courteous, hard working & successful! He even looked at my wind damaged storm door and helped me secure it until I can have it repaired. Above and beyond!
Booking online was easy, they called me to confirm and get information about the problem, they were helpful and friendly every step of the way. Alex was prompt, courteous, professional, thorough, and had very helpful suggestions for ongoing care of my appliance. I'm glad I found their website on Google, because 24 hours later I have a working dryer again. No delays, no runaround, no nonsense. ... More
Booking online was easy, they called me to confirm and get information about the problem, they were helpful and friendly every step of the way. Alex was prompt, courteous, professional, thorough, and had very helpful suggestions for ongoing care of my appliance. I'm glad I found their website on Google, because 24 hours later I have a working dryer again. No delays, no runaround, no nonsense. I couldn't ask for a better appliance repair experience. Less
Great people. Very clean and very through. Will use them again.
Robert quickly assessed problem with oven and gave estimate. Then he fixed the problem quickly as well. Friendly, professional service.
Tech was very friendly and on time! Quick service especially right before the holiday! We need our oven
Alex was very through with replacing the parts and testing the machine at completion. I would recommend this company to anyone who wants to repair instead of replacing.
Alex was very helpful. He said that my washer needs to be replaced (it would cost as much to repair it as it would to buy a new one). But he was very helpful talking me through my options.
Alex was friendly and professional. Oven was fixed on the spot at a reasonable price.
Alex couldn’t have been more professional, more pleasant, and a great teacher to boot! He came on time, diagnosed the problem with our 17-year-old gas stove quickly, and repaired it within an hour for a reasonable price. What I also love about this company is that they are extraordinarily good at communication. They give you plenty of time to explain your problem in detail, then ask you pertinent... More
Alex couldn’t have been more professional, more pleasant, and a great teacher to boot! He came on time, diagnosed the problem with our 17-year-old gas stove quickly, and repaired it within an hour for a reasonable price. What I also love about this company is that they are extraordinarily good at communication. They give you plenty of time to explain your problem in detail, then ask you pertinent questions, set up an appointment in a timely manner and send you texts and emails to confirm your appointment time and place. In today’s world of average service companies, this company is an exception! Less
Super quick and professional. The technician knew exactly what was wrong and was very nice!
I was very happy with everything. The technician was on time and did a great job diagnosing and fixing my washer. Would highly recommend Jeff and his crew.
Awesome
Shane was very courteous and professional. He wasn’t able to find any issue with my washing machine but I’m happy to hear if a return visit is needed within 30 days of service- there is no additional service charge. Will definitely be using your services again if needed!
Alex is a wonderful service technician. He us very personable, patient, and understanding of the customer needs. I highly recommend him.
Alex from Neighborhood Appliance did a fine job replacing the belt in my dryer. It works like new and I’m very pleased. Thank you.
Nice guy
5 star,very quick and responsive. Robert was professional and went above and beyond. Love the communication via text before service and after
On time, reasonable prices, quick and professional
excellent
Always fast, knowledgeable, and affordable
On time, knowledgeable, pleasant, diagnosed the dishwasher problem.
Called them on a reference from my brother who had used them a few years ago. Made appt online and had some confusion with appt time but they were very nice. Once I had the correct time window, the service fees were also conveyed upfront and honestly. I Loved the text giving me technicians name, picture, and car information prior to him coming to my home so I would know who to look for. Tech Show... More
Called them on a reference from my brother who had used them a few years ago. Made appt online and had some confusion with appt time but they were very nice. Once I had the correct time window, the service fees were also conveyed upfront and honestly. I Loved the text giving me technicians name, picture, and car information prior to him coming to my home so I would know who to look for. Tech Showed up in window of time expected. I was unable to be there but had someone home to let them in and he was great about getting me on the phone to convey the issues prior to making final diagnosis. Very thorough and answered all my questions Politely. Extremely reasonable pricing, problem solved quickly on my refrigerator, felt very safe with information provided, and would highly recommend them! 👏 Less
Excellent service and very nice!
Third time using Neighborhood. Three A+ ratings.
Definitely would recommend
Knowledgable, Fast, Resonable , Clean and Friendly.. Will definately use again
I would definitely recommend this company. I had a problem with a dishwasher, I called Neighborhood and Alex the technician came and diagnosed the issue. Needed a new part which didn’t take long A new part was installed and I now have a workable dishwasher. Alex was very professional, knowledgeable and answered any questions that I had. They have excellent means of communicating with the custome... More
I would definitely recommend this company. I had a problem with a dishwasher, I called Neighborhood and Alex the technician came and diagnosed the issue. Needed a new part which didn’t take long A new part was installed and I now have a workable dishwasher. Alex was very professional, knowledgeable and answered any questions that I had. They have excellent means of communicating with the customers, texts follow the phone calls so you will not miss an appointment Thank you ! Less
I called to have my leaky dishwasher fixed. I was charged 129.00 to be told that my dishwasher is leaking and it might be the motor. The cost to replace the motor is about 550.00 with no guarantee that the motor would solve the leaking issue. A big fat waste of money. I would not recommend anyone to use this company. A dissatisfied customer 😢
Alex, was friendly, professional and courteous! And sweet as pie! Love him, he’s an asset to the business!
Man came out on time. Was very clean and wore boots not to get our hardwood floors stained very meticulous. Repair was fast and everything was back where it should be and working great service I would recommend it. Thank you neighborhood Appliance
Alex showed up on time, was professional and filled me in every step of the way. He fixed my washing mashing within 30 minutes. I will be using Neighborhood Appliance for all my future appliance repairs!
Alex was very professional and easy to work with.
Quick to come out and figure out what happened and once parts came in they were here the next day to fix it! Alex was friendly, knowledgeable and efficient! Will use again!
We needed a refrigerator repair as soon as possible and they were able to come out sooner than anyone else. They sent a text to let us know the tech was on his way. Their tech was great. He was friendly and let us know what he was doing at every step. We needed a new fan and they called us as soon as it came in, came back, and completed the repair. Price was fair. They do charge just to come out,... More
We needed a refrigerator repair as soon as possible and they were able to come out sooner than anyone else. They sent a text to let us know the tech was on his way. Their tech was great. He was friendly and let us know what he was doing at every step. We needed a new fan and they called us as soon as it came in, came back, and completed the repair. Price was fair. They do charge just to come out, but we know we had a problem. I'd use them again, definitely! Less
Excellent experience with Neighborhood Appliance Repair. The serviceman made the repairs clear to me, including the costs. He was done with the work quickly, and he explained exactly what had been done and why. Highly recommended.
On time, quickly diagnosed the issue, quickly obtained the part and performed the repair. Very knowledgeable, clean and organized.
Robert was extremely competent and experienced. It's great to know there are still people like him who know and understand their trade. Definitely pleased with the service.
Alex was amazing! So professional, explained everything and didn't make me feel rushed. Highly recommend!
129 dollars to tell me I need to buy a new fridge
We’ve been having trouble with our washer but Neighborhood has been great with coming out promptly to fix it. Alex the tech was awesome with checking the entire machine out 👍 Hopefully this time it’s fixed!
Robert did an excellent job - very personable
I feel like I got ripped off. I paid $129 and I still have a broken washer. I admit I agreed to a $129 call fee- assuming that it would come out of the bill if we got a repair. We were given an estimate of $420 for the "OK" repair and $465 for the "Best" repair! Both estimates showed the $129 call fee AND $139 in labor! I could buy an entirely new washer for a little more than that. Additionally,... More
I feel like I got ripped off. I paid $129 and I still have a broken washer. I admit I agreed to a $129 call fee- assuming that it would come out of the bill if we got a repair. We were given an estimate of $420 for the "OK" repair and $465 for the "Best" repair! Both estimates showed the $129 call fee AND $139 in labor! I could buy an entirely new washer for a little more than that. Additionally, looking at their line items, they are way overpriced. I researched every part listed at more than 1 name brand appliance repair site (no after market or generic parts) and every part was marked up at least 40%. The difference between the OK repair and the best? A pair of $45 stainless steel fill hoses that could be found at any number of reputable hardware stores for half that. The final straw was the additional $12 for shipping for all these overpriced parts. Skip the big company and go with a mom and pop company that will give you a free estimate and no price gouging. Less
Alex was very attentive to detail and answered questions. His manners are impeccable.
Alex arrived within the time frame given and worked diligently to repair my parents oven. Despite the oven being over 60 years old, Alex was determined to fix it. We will definitely call Neighborhood Appliance Repair in the future should we need any appliances repaired. Thank You!
Tech was very helpful and informative!
Robert was knowledgeable and professional
Robert provided excellent repair service and a thorough cleanup afterwards. He explained each step of the process clearly.
Once part came in it was a quick fix
I had a great experience with Neighborhood Appliance Repair - Alex was extremely helpful and professional, he came out and gave me a quote for parts/labor that I would need to fix my washing machine. When the parts came in he came back and was able to get it back up & running!
Alex did a fantastic job. Professional and deliberate, he was awesome.
Clear explanation of services.
Alex was very professional and thorough in replacing our dryer drive belt. I would highly recommend your company.
Our previous appliance care company went out of business. Neighborhood Appliance Repair was incredible. We had an issue with our Dryer that they diagnosed. When they got the part a week later they came back to install the part. It turned out that the problem was more severe than they expected and it needed more than the part they brought. Based on the cost of the additional part to repair th... More
Our previous appliance care company went out of business. Neighborhood Appliance Repair was incredible. We had an issue with our Dryer that they diagnosed. When they got the part a week later they came back to install the part. It turned out that the problem was more severe than they expected and it needed more than the part they brought. Based on the cost of the additional part to repair the dryer they felt that based on the age of the dryer that it was better to buy a new dryer. They did not charge us for the part, nor the service call to repair it. Based on them being so fair we had a drain on our refrigerator which needed to be cleaned as well as a long term issue on our dishwasher which needed a part. The ordered it and installed it today. We couldn't be more pleased. I would recommend them highly Less
Robert was wonderful. Great guy and excellent work.
Jeff and Robert were very professional and efficient! It was a pleasure doing business with Neighborhood Appliance! Thank you so much!!
Very courteous (Alex) and professional.
Heather and Jeff were great to work with. Heather kept me informed each step of the way and Jeff presented himself well and completed the job neatly and quickly.
Very pleased with repair. Great customer service and tech was extremely professional and courteous.
Robert was a true professional quickly troubleshot my clothe dryer issue ordered the replacement part, returned in 3 days to install the part, successfully completed the repair. Highly recommend Neighborhood Appliance Repair.
Very professional and informative. Received picture of service man prior to visit. Received notice when he was on his way. Got an appointment within a few days. Gave me a price on the parts we needed. Service charge was reasonable. Will definitely use again when needed!
Alex was great, he sent a message before arriving and diagnosed & fixed the issue we had with the icemaker in our freezer. He was in and out in no time and told us to let him know if we had any further issues....would highly recommend!
Timely, effective, and professional repair. Will use again.
He did a thorough job checking dryer. Unfortunately they were old and no parts available any longer. He also gave some good advice regarding the washer. I appreciate his help.
Mother board for oven needed replacing Tech diagnosed problem quickly part was on back order but when it arrived tech returned and replaced in less than a hr
Called Neighborhood Appliance Repair when Whirlpool \Maytag dryer was not working and Cust.Service at Whirlpool said they don’t service Gas dryers in Rhode Island. Neighborhood appliance came and fixed the issue which Whirlpool said they will cover cost, the dryer was 6 months old. Thank you Neighborhood Appliance for the quick and professional service. I will recommend your company highly to fri... More
Called Neighborhood Appliance Repair when Whirlpool \Maytag dryer was not working and Cust.Service at Whirlpool said they don’t service Gas dryers in Rhode Island. Neighborhood appliance came and fixed the issue which Whirlpool said they will cover cost, the dryer was 6 months old. Thank you Neighborhood Appliance for the quick and professional service. I will recommend your company highly to friends and neighbors. Less
Alex arrived within the time line as predicted, was efficient, knowledgeable, and provided me with good advice. He replaced 1 needed part. Today's dryer repair was no cost as the work was still under warranty.
Recognized problem straight away and recommended a solution.
The tech was fantastic, polite, professional, knowledgeable, diagnosed the problem immediately and got it fixed…
I called this company because my washer broke down. The technician who came to the house was courteous, knew his job and was able to provide an estimate to do the repair. However, after discussing the matter with the technician, we agreed that because of the age of the washer it would be more cost effective to buy a new washer. He was kind enough to pump out the water left in the washer before... More
I called this company because my washer broke down. The technician who came to the house was courteous, knew his job and was able to provide an estimate to do the repair. However, after discussing the matter with the technician, we agreed that because of the age of the washer it would be more cost effective to buy a new washer. He was kind enough to pump out the water left in the washer before leaving. I would definitely call this company again. Less
I have been using Neighborhood Appliance for about 7 years, since I moved into my own home. I chose them because they were the contracted vender for my work site, who had been using them for at least 10-15 years before then. I knew them as having a good reputation and good working relationship with my employers, a business with 500+ employees. I have used them for my washer/ dryers, refrigerat... More
I have been using Neighborhood Appliance for about 7 years, since I moved into my own home. I chose them because they were the contracted vender for my work site, who had been using them for at least 10-15 years before then. I knew them as having a good reputation and good working relationship with my employers, a business with 500+ employees. I have used them for my washer/ dryers, refrigerator, and stove. They have fixed what they could, and advised me when it was time to replace them. I trust Neighborhood, will continue to use them for all my appliances, and recommend them to anyone who needs repair services. Thank you Robert, who just finished a double appliance job today, on a hot and humid afternoon. He was on time and even early for our scheduled appointment. Less
Tech just checked some wires and said main board needed. Still waiting for availability
Robert was great! Called when he was on his way and was very up front with pricing/expectations. As a first time homeowner I was so happy with the service and quality! Highly recommend!
Came on time and got the job done quickly. Robert answered all the questions I asked.
Tech was very polite and knowledgeable. Was not able to repair older cooktop as parts no longer available. And refrigerator part was not cost efficient to repair vs replacing whole fridge
Efficient, quick, respectful and knowledgeable! Great service!
Alex is awesome. I have used them twice and they give you details of problem cost and timeline. I have recommended to friends who have also been impressed
Robert was great as a service man . He explained everything well, clear and concise. Also, patient with my questions, providing answers. Honest with me as to what the situation with the washer is. Good people skills.
Easy to schedule. Appointment scheduled for next day. Technician arrived when expected. Easily identified the problem with our washing machine and ordered the needed part. Would recommend for easy service and affordable repair!
ROBERTO was ontime and very professional. He diagnosed our problem quickly and had the necessary parts in his truck. He cleaned up everything and left no trace of his work.
Very professional from my first phone call to the prompt appointment and the technician arriving on time
Repairs would be so expensive that it wasn't worth fixing, I had to replace
Robert was very honest and clear about what could be done for my fridge/freezer. I was able to get an appointment the next day and they even offered me an earlier appointment time.
Alex is professional and very knowledgeable. After performing some diagnostics, he identified the dishwasher issue, explained how to resolve and ordered the necessary part. Installation and fix of the problem was done in a timely manner. Alex was on time and quickly completed the task. Before leaving he tested the appliance and the dishwasher is back in business! Thanks Alex! Will not hesitate t... More
Alex is professional and very knowledgeable. After performing some diagnostics, he identified the dishwasher issue, explained how to resolve and ordered the necessary part. Installation and fix of the problem was done in a timely manner. Alex was on time and quickly completed the task. Before leaving he tested the appliance and the dishwasher is back in business! Thanks Alex! Will not hesitate to use this company in the future. Less
Alex was excellent on time and informed me of the issue within a few minutes.
The ice maker in our refrigerator was not working and Alex diagnosed the problem and fixed it so the service call was completed to our satisfaction. Alex was polite, professional and kept us informed of everything he found and did.
They were able to come out next day. Troubleshoot the problem within 10 mins and order the part. Only issue was shipping was a few days late. But install was less then an hour. All in all, I'd use this company again. Would only recommend they reach out with updates to inform you if shipping is delayed at all.
Alex was fantastic. Helpful polite and cleaned up after himself. Highly recommend
professional. friendly knowledgeable
Excellent customer service, ease of making an appointment with a live human being! Five stars for the service
I had called for the repair of three appliances. They were able to quickly schedule a 3hr window for a technician to come. I had adjusted my busy work schedule to accommodate. He was 45 minutes late from the 3 hr window and I had to readjust my work schedule again. Upon arrival, he noted they were not able to repair LG products. It would have been nice to know that beforehand. The technician was ... More
I had called for the repair of three appliances. They were able to quickly schedule a 3hr window for a technician to come. I had adjusted my busy work schedule to accommodate. He was 45 minutes late from the 3 hr window and I had to readjust my work schedule again. Upon arrival, he noted they were not able to repair LG products. It would have been nice to know that beforehand. The technician was very nice and able to fix my GE oven at least. Less
We had our dryer hose vent replaced. The service person replaced the hose and were on time and a good value. We had used them before at our our former home. Highly recommend their services.
Our service tech Jeff was excellent and super knowledgeable. Would highly recommend
Dryer and vent cleaning.
Great service. Jeff was wonderful
Very responsive and timely. Had the supplies on site which resulted also in a timely repair. Washer was entirely fixed same day. Extremely positive experience.
Have been dealing with neighborhood appliance service for the past 25 years I when mr. James was working for another establishment. Until he established his own company which is great, so yes I have been a customer for many years. Excellent service on time very pleasant and very professional. Again, thank you for your service.
Had Jeff come out next day and repair was completed right then! On time, very professional, quality work! Second time I have used this company and great experience both times!!
Found service company online and took a chance. Sure glad we did! The service was awesome and Alex was friendly and knowledgeable. Thank you and we will keep your company in mind should we have any other troubles.
The technician came to fix the washing machine, which was using only cold water . He examined it thoroughly and decided it was a plumbing problem: no hot water was coming through. He suggested i replace the rubber hoses with stainless steel for safety’s sake and I bought them from him. Two days later the plumbers confirmed what he said, fixed that problem snd installed the metal hoses. Situation... More
The technician came to fix the washing machine, which was using only cold water . He examined it thoroughly and decided it was a plumbing problem: no hot water was coming through. He suggested i replace the rubber hoses with stainless steel for safety’s sake and I bought them from him. Two days later the plumbers confirmed what he said, fixed that problem snd installed the metal hoses. Situation solved. Less
Excellent service. Highly recommend
Went online to request service on Tuesday and at 9:00 am Thursday, Alex was at the house to repair our oven. By 10:00 am Alex had fixed the issue and we had a working oven again. Alex knows how to get to the house, he was here the end of last year to repair our dryer. Alex is very Nice, but hope we don't need him any time soon! But if we do, Neighborhood gets the call!
Neighborhood Appliance is highly recommended. They were very helpful and courteous over the phone when I reached out for help with my dryer. They were able to accommodate me with a next day appointment. The tech that was dispatched, Alex, was very helpful and courteous. He was able to quickly diagnose my issue and got it promptly repaired.
Love being able to book online, good communication, the repairman was on time, pleasant and quick. Price was a bit high but overall I am satisfied.
Very efficient Alex was very knowledgeableble .would recommend you.thank you
Excellent service! They kept me informed of arrival time & showed up promptly. The technician was courteous & efficient! The price was reasonable. I’d definitely recommend them.
Alex was highly professional, kind, and helpful!
They came out quickly. Did a good job.
Alex was super friendly and knowledgeable. Fixed our drier quickly and confidently.
This was the first time we used neighborhood and I would definitely call them again. Robert R got right to work on my smoking oven, he was very professional and he made me feel at ease. Everything was neat and clean when he finished…Thank you Robert!
Very pleasant and efficient.
Very professional. Prompt response. Good communication. Highly recommend.
Fantastic job. The tech showed up on time and handled the issue quickly and efficiently. Highly recommended
Robert R. came and saved our fridge! Neighborhood Appliance Repair has a reasonable rate to come to your house, figure out the problem, and give you an estimate for repair. In our case, we wanted to know if we could fix our refrigerator, or needed to get a new one. Robert was friendly, quick, and did great work. There repair turned out to be much cheaper than a new appliance, and the fridge has b... More
Robert R. came and saved our fridge! Neighborhood Appliance Repair has a reasonable rate to come to your house, figure out the problem, and give you an estimate for repair. In our case, we wanted to know if we could fix our refrigerator, or needed to get a new one. Robert was friendly, quick, and did great work. There repair turned out to be much cheaper than a new appliance, and the fridge has been running smoothly ever since. Definitely recommend Neighborhood Appliance Repair! Less
Came on time for estimate. Friendly and very helpful.
Friendly, professional, and knows his stuff. Took my dryer apart in 5 minutes, repaired it in 20 and all back together in another 10. Right now, 2 days later the high-pitched ear busting annoying sound is finally gone. Thank you for saving my marriage.
Neighborhood Appliance are professional and responsive. The previous vendor we used would give us an appointment a month away when we were in need for a repair. We cannot wait a month. Very fortunate I found this new vendor.
Excellent customer service. Reliable. Honest. Thorough. Clean. Excellent communication throughout the process. Heather, Robert Alex and Jeff have been so helpful. They have repaired two dryers, a washing machine and a refrigerator for me. I definitely recommend them and will absolutely continue to use them for any appliance repair needs pop up.
Alex was my technician he was prompt , very professional, extremely knowledgeable and had my dryer up and running in less than an hour!! Price was very reasonable! In addition he is very trustworthy and honest! I went down to use the dryer after he left and found about $10 in change , three earrings that I had been missing and a Grateful Dead collector edition guitar pick that Alex had retrieved ... More
Alex was my technician he was prompt , very professional, extremely knowledgeable and had my dryer up and running in less than an hour!! Price was very reasonable! In addition he is very trustworthy and honest! I went down to use the dryer after he left and found about $10 in change , three earrings that I had been missing and a Grateful Dead collector edition guitar pick that Alex had retrieved from the bowels of my dryer!!! I was extremely surprised and grateful 🤗🤗 Less
Tech was on time, courteous, clean, and quick. Excellent work!
Lady on the phone was so nice. They came out the same day I called. Such a reasonable price and they guy who came out (forgot his name) was awesome. Highly recommend!
Robert was very professional and explained the process and actions to fix the issue. Would recommend and use this service again.
Kind and professional
I’ve used Neighborhood Appliance Repair a few times and highly recommend them. Scheduling is easy and prices are fair.
Always on time and professional
Great job
Very happy with the service I received right from my phone call…Sid was very helpful and found me an appointment for the next day. Alex did the repair and luckily what I needed he had the part and I was up and running within an hour and a half! While I hope I don’t need a repair any time soon, when I do, I will definitely call again! A++++ from me! Thanks guys!
We love using Neighborhood Appliance! Easy scheduling and polite people. We have never had a complaint. We have recommended them to others!
Alex was on time, knowledgeable, and very professional. Thank you for your quick service! Will use again!
Called and they squeezed me in on the same day. Great communication and they were reasonable.
Alex, our technician was right on time. Super friendly and really did a thorough job at investigating the problem and getting the oven back in working order. I highly recommend Neighborhood Appliance Repair.
Great experience! My appointment got moved up and the staff let me know in advance which was wonderful. Alex was helpful, knowledgeable, and kept me updated on the progress. Overall I’m extremely satisfied with the service and I’m glad I can dry my laundry again!
Wonderful experience
Professional, courteous and prompt. Will use them again for sure and will certainly recommend NA to others.
Washing machine quit I called neighborhood repair. The girl was able to send someone the next day he came out on time. Was very neat, Polite, fix my washer. Explained what happened. And how to avoid it in the future. I have already recommended neighborhood To Other people.
Robert come to my house and he fix the dishwasher .he was a very nice gentleman.
Robert was the best. He explained the issue and fixed it quickly and cleanly. I highly recommend Robert and Neighborhood Appliance Repair to anyone that needs expert appliance repair.
Robert was great. Price was high to come have him tell me what I already knew.
Very responsive and professional. Will use again if needed!
I just used Neighborhood Appliance for the first time. Found them on Google and called, their response from Rebecca was outstanding, kept me informed of the date and time and let me know when the tech was on the way. Alex showed up on time, evaluated the situation and solved within an hour. Outstanding service, professionalism and pricing was fair. I'll DEFINITELY use them in the future for a... More
I just used Neighborhood Appliance for the first time. Found them on Google and called, their response from Rebecca was outstanding, kept me informed of the date and time and let me know when the tech was on the way. Alex showed up on time, evaluated the situation and solved within an hour. Outstanding service, professionalism and pricing was fair. I'll DEFINITELY use them in the future for any appliance needs. Less
They were knowledgeable and professional. Robert assessed the problem and was able to order the parts and repair it in a timely manner. Also, the assessment and trip fee is deducted off of the price for the repair. That is helpful. We have used them in the past and will continue to use them again.
Ended up deciding that repair would have cost about 60% towards a new washer so decided to pay the diagnostic fee and buy a new one. Alex did not try to sell us on having the washer fixed. Very honest and professional. Would recommend these guys in a heartbeat. Will be calling them for any appliance repair out of warranty.
Well the guy Robert was nothing less than professional and kept the workplace just as clean and maby even better then befor.. very knowledgeable and friendly,kind and polite.. looked the problem over and gave us the price to fix it and had it done in less than a hour and that's with assessing the problem first...you have a great guy working for you,don't ever let him go...
My experience with the office and repairman were fine. The issue is, after inspecting my refrigerator the repairman found there was nothing that could be done for less than the cost of a brand new fridge. In fact, he said the cost would run even more. My refrigerator is only 2 years old and they offered no other solutions. The biggest problem I had was that the repairman charged me $129 to tell m... More
My experience with the office and repairman were fine. The issue is, after inspecting my refrigerator the repairman found there was nothing that could be done for less than the cost of a brand new fridge. In fact, he said the cost would run even more. My refrigerator is only 2 years old and they offered no other solutions. The biggest problem I had was that the repairman charged me $129 to tell me I need a new fridge. So now I'm out the cost of a refrigerator and $129 to be told that. That's way too much money for telling me bad news, which only took him 15 minutes to find, and with no further solutions. Really bad business. Less
We were very happy that you could send a technician the same day we called. (Another repair company could only give us a date 10 days out!) Alex was very professional, prompt, and efficient. He quickly diagnosed the problem with our refrigerator and performed a simple fix to hopefully solve our problem. He also explained what else may be causing our problem and gave us an estimate of the parts an... More
We were very happy that you could send a technician the same day we called. (Another repair company could only give us a date 10 days out!) Alex was very professional, prompt, and efficient. He quickly diagnosed the problem with our refrigerator and performed a simple fix to hopefully solve our problem. He also explained what else may be causing our problem and gave us an estimate of the parts and labor. I would definitely use this company in the future. Less
Robert was very efficient. He called and texted when he was on his way, fixed what he needed to, and was out super quick. Also very polite and pleasant. Thank you Robert!
Alex was great! Super helpful.
Ron did a great job. He was very professional and knowledgeable. He diagnosed the problem quickly, had the parts on his truck and had it up and running in minutes. I would recommend your company to anyone in need.
Unbelievable service! The technician was polite, knowledgeable and very easy to talk to.
The repairman Alex was terrific: punctual and knowledgeable and friendly. Oven repaired!
I have been in property management for 13 years, and your service technicians are the best I have ever encountered. Alex and Jeff have worked at our property, and they are both extremely polite, professional, patient, and seem to genuinely care about their customers. Furthermore, your office staff is pleasant and helpful. Neighborhood Appliance Repair is, hand down, my favorite repair company ... More
I have been in property management for 13 years, and your service technicians are the best I have ever encountered. Alex and Jeff have worked at our property, and they are both extremely polite, professional, patient, and seem to genuinely care about their customers. Furthermore, your office staff is pleasant and helpful. Neighborhood Appliance Repair is, hand down, my favorite repair company to work with, and I would recommend them to anyone. Less
Great service very professional I love the fact that you guys were honest about what was wrong with it and tried to fix instead of just replacing I honestly cannot imagine how great the world would be if people all did things that way thank you very much for that type of work that you did for me
Great work and very professional. Alex K. did a fantastic job. I would definitely call them again for repairs.
Called for an appointment and they were able to schedule right away. Showed up on time and very professional. Had to order a part, but it came in within a few days and immediately scheduled return appointment to finish the job. Friendly, professional and communicated well. Will use again if/when necessary.
Very good. Spoke with someone on my first call. Very personable and I had an appointment the next day. The technician arrived at the beginning of the time given. He was very friendly, efficient thorough and fast. Will definitely call again.
The repair technician was on time and was very professional. He told us what work was needed and an estimate for the repair. We would definitely use them again.
Technician was respectful, personable, repaired quickly and competently
Everything went great. A fuse was out on my dryer and Robert also spotted that the power cord was shorting out and was able to replace both at the same time. Thanks again!
Great service, fixed fast and for a good price.
The service was excellent, Alex is a asset to your company, very professional. I will use your service in the future. Thank you, Bob aubin
Alex did a great job with the idler pulley and vent hose
The repair person came in a timely manner. The office is responds quickly and courteously to any questions I had. The washing machine was fixed on the same visit. I did a load of clothes that afternoon.
Robert is a top notch appliance repair technician! He listens to customer well and zeros in on the problem. Protects area where he works. Very pleased with the outcome from Neighborhood Appliance Repair.
He had parts needed on hand and job was finished in an hour
Great response time--good service--corrected problem. Oven igniter replaced (part was less than $50) and labor was less than an hour. $369...initially quoted over $400...
They fixed my gas oven and did a good job. The tech, Alex, was great to deal with.
Very competent and professional I do wish you were less expensive
I had some problems with their schedulers (phone operators who are offsite), but the techs are GREAT —they did fine work. I wish the business would hire an office assistant rather than use these phone groups that answer phones and do scheduling from afar.
Our washer had a major issue during spin cycle. Jeff came over and checked it out and was able to repair! We were so afraid it was a goner being an older model. We were texted when he was on his way, and arrival was within the timeframe provided when the appointment was booked. Would definitely recommend and use the service again! Thanks for repairing our washer, Jeff!
Great service, kind people!
Charged lots of money. Didn't fix the problem. Not easy to work with.
They are super responsive, even if they have to delay due to unforseen, they are pleasant to talk to and got the job done with minimal fuss as soon as possible. This is our third time calling them and we will continue to do so.
A short time after my repair some insulation became visible. Jeff came back, found the reason and fixed it quickly, friendly and professionally. Thanks Jeff!
Ice machine stopped making ice. First technician fixed it but made minor mistake. Company sent a second technician at my convenience at no cost. Minor adjustment fixed the issue. Support staff on phone and the technicians were super friendly and helpful. This is the 2nd time I’ve used them ( first for dishwasher) and I have their card stuck to my fridge for future reference. I am very satisfied w... More
Ice machine stopped making ice. First technician fixed it but made minor mistake. Company sent a second technician at my convenience at no cost. Minor adjustment fixed the issue. Support staff on phone and the technicians were super friendly and helpful. This is the 2nd time I’ve used them ( first for dishwasher) and I have their card stuck to my fridge for future reference. I am very satisfied with their professionalism and expertise. Less
Robert was honest and respectful. Highly recommend.
Very professional and no pressure to buy the part right away. Would highly recommend them
Robert was on time, efficient and friendly. He diagnosed and fixed the problem in record time. Thank you so much!
Technicians were polite and friendly, did a great job, and were clear about the price.
Technician was on-time, spent good time looking at our appliances, and was very honest with his evaluation. Great service! Will use again in the future!
The technician called me to let know where he was when the estimated time of arrival grew closer. It was the day of all the rain and flooding all over the state. He was professional and friendly. I would recommend this company to everyone that needs services they provide.
$129 is too much for just the service call especially if you are marketing your business at the “neighborhood” appliance repair. For commercial work, sure charge whatever you want. My appointment window was 12-3pm. Tech showed up at 4:05pm. He called at 2:45pm to say he was running late. This is fine and I understand that things run over schedule. He looked at the washer and said it cannot be rep... More
$129 is too much for just the service call especially if you are marketing your business at the “neighborhood” appliance repair. For commercial work, sure charge whatever you want. My appointment window was 12-3pm. Tech showed up at 4:05pm. He called at 2:45pm to say he was running late. This is fine and I understand that things run over schedule. He looked at the washer and said it cannot be repaired for less than purchasing a new unit. Also fair and understandable but company should put yourself in the customers shoes. Here are few things that would help. Reduce the $129 when zero work is performed. Tech was in the house for 10 minutes and took a phone call from another tech. Front office should know not to even send the tech out of there are certain issues with the barrel on a front load washer. I will fix the next appliance issue myself. Less
The technician was prompt, polite , knowledgeable, and professional. The issue with my washer was determined and the part needed was ordered. I will continue to call for appliance repairs.
Alex did a great job diagnosing my gas oven repair. Arrived on time was very polite. I was impressed that he reached out to someone that could confirm the problem with my oven. He got it working that’s all I care about.
Great service, timely & professional.
Very nice. Scheduled me in before anyone else. Alex was great. Thank you
Tech Robert was awesome
2 repairman for this job. Both were excellent and professional. Very pleased with service.
They were very professional, quick to respond! Will keep them in mind for anyone who needs repairs.
Arrived in the promised time frame. Very thoughtful and professional. Diagnosed the problem with my dryer and repaired it successfully. I’m thoroughly satisfied with Robert’s service!
Very nice young man. Knowledgeable and neat in his repair
Jeff came out, fixed the problem, saved me a lot of money and stands behind the repair. Win win
Robert was prompt and polite and got the job done quickly and efficiently.
Very professional service Have been using them for years Technician was very good
Robert was very friendly, efficient and professional. He spent some diagnosing the problem, tried a few things and solved the problem. Would highly recommend.
Outstanding customer service. Call was answered quickly by a real person, and an appointment was scheduled according to my availability. Robert R was scheduled to do the repair, he came on time and went right to work finding the source of our dryer issue. He had the parts in the truck and my dryer was quickly repaired. Robert was awesome! Well done Neighborhood Appliance Repair Co.!!!!
Guy seemed nice at first merti I think his name was didnt find the leak. Asked to buy my motorcycle we made a deal he would venmo the money. I later told him that dishwasher is still leaking and sent a video. He came out not to look at my dishwasher but to pickup the motorcycle he has since disappeared never paid me basically stole my motorcycle and never fixed my dishwasher. So all in all a bad ... More
Guy seemed nice at first merti I think his name was didnt find the leak. Asked to buy my motorcycle we made a deal he would venmo the money. I later told him that dishwasher is still leaking and sent a video. He came out not to look at my dishwasher but to pickup the motorcycle he has since disappeared never paid me basically stole my motorcycle and never fixed my dishwasher. So all in all a bad experience and maybe you guys should do background checks or something. Ihave not been contacted by anyone since my "service ". And he no longer works there. Waste of 129 especially for a struggling family with an 18 month old and a 8 month pregnant wife. Less
Good overall service call, polite, got job done and reasonably priced!
Needed to buy a new refrigerator. Technician helpful
Very professional and I will Continue Business With the technicians with this business. If anyone needs a appliances repaired this is the right place to start. The tech was very Professional at my house today. We are getting are Laundry done . T y Jeff .
My repairman was excellent. He fixed my disposal in no time! Plus he was friendly and gave me tips on how to keep my other appliances up. Job well done!
Services are expensive
I had a good experience with them in the past, but I definitely feel cheated the last time I used this business. They charged me 130 dollars to come over, run my washing machine and tell me It needed a new belt, which I knew, and another $130 to come back and replace it. I ordered a new belt online for 27 dollars, watched a YouTube video and successfully replaced it in 10 minutes. I understand i... More
I had a good experience with them in the past, but I definitely feel cheated the last time I used this business. They charged me 130 dollars to come over, run my washing machine and tell me It needed a new belt, which I knew, and another $130 to come back and replace it. I ordered a new belt online for 27 dollars, watched a YouTube video and successfully replaced it in 10 minutes. I understand it costs money to run a business, but this did not seem reasonable. Less
Satisfied
Jeff was professional and friendly. He explained his diagnosis and gave us repair options. He clearly outlined the cost associated with each option. He added helpful regular maintenance and use suggestions.
Excellent experience. My dryer wasn’t producing any heat. They showed up, took a look and, unfortunately, needed to order parts. About a week later, they came back with parts and did the job in about an hour. On his way out, Robert noticed the handle on my door was loose. Pulled out his toolbox to fix it but he didn’t have the right screw. Still, nice of him to try. Great company.
Alex was very knowledgeable and explained everything
Jeff and Alex were great. They were efficient and knowledgeable. The office staff was helpful too. Scheduling was a breeze. They sent email and text reminders, estimates, and receipts. I'd highly recommend them!
Unfortunately our compressor went on our fridge and we decided it's best to get a new one. Robert was very knowledgeable and professional. We have used Neighborhood appliance in the past for a stove repair and they did a great job.
We had two different technicians, Alex and Jeff. Both were courteous, knowledgeable and fixed both of our issues. Both of them went a bit above and beyond when they noted a couple other issues and took care of them. We are so pleased with the results and we would highly recommend them and Neighborhood Appliance Repair
The repair technician was very friendly and able to get our washer up and running again super quickly. We'll definitely be keeping Neighborhood Appliance Repair in the rolodex going forward.
Excellent response after another "repair company" rendered our dryer useless and leaking gas. Robert was FANTASTIC in diagnosing, ordering proper part & returning to finish the job. Office staff very polite and responsive as well, a rare asset these days! HIGHLY RECOMMENDED !!!!!
Responded the next day, identified the issue and repaired it the next week. Excellent service and reasonable cost.
Great service, just getting too expensive
Maytag 5 years old, Washing machine stopped working. Called and they gave me appointment very next day. Technician arrived within the time frame and did a thorough evaluation and fixed the problem. He was extremely knowledgeable about Maytag washers. Plus, he was very kind, courteous and took care to clean everything up. I have used Neighborhood in the past, and always very pleased. Price very re... More
Maytag 5 years old, Washing machine stopped working. Called and they gave me appointment very next day. Technician arrived within the time frame and did a thorough evaluation and fixed the problem. He was extremely knowledgeable about Maytag washers. Plus, he was very kind, courteous and took care to clean everything up. I have used Neighborhood in the past, and always very pleased. Price very reasonable. We have their magnate on the fridge and I always call them when needed. Never dissatisfied. Less
very knowledgeable, and I trust his opinion and recommendations
Called to get an appointment - service technician came out the next day. Part had to be ordered repair was quick. Customer service is unbeliablue you are notified every step of the way. Highly recommend.
Robert found the fan motor and all around the compressor was a nest for mice. There was so much that it stopped the fan from operating. Robert identified the problem very quickly and cleaned and vacuumed all the nest remnants and the fridge seems to be working once again.
I highly recommend their services. I had to use them twice in the last month. First my oven then my washer. Called a lot of places left a lot of messages and no one ever returned my calls. Neighborhood appliance answers the phone every single time ! The repairman that came were friendly , polite and efficient. Also, I had a special request. I had an elderly dog with a broken leg and I did not wan... More
I highly recommend their services. I had to use them twice in the last month. First my oven then my washer. Called a lot of places left a lot of messages and no one ever returned my calls. Neighborhood appliance answers the phone every single time ! The repairman that came were friendly , polite and efficient. Also, I had a special request. I had an elderly dog with a broken leg and I did not want them to knock on the door. As I was afraid he would get up and injure himself more. Not only did they not knock.They were so quiet working that both my dogs slept the whole entire time . Thank you again Neighborhood Appliance Repair ! Less
Great service .
Very professional, on time and thorough. It's my 3rd or 4th time I've used this service, every time was excellent highly recommend.
Great service!
Merkie was professional, polite and knowledgeable
I looked up reviews on appliances repair places and came up with Neighborhood Appliance Repair. Although the initial price for the diagnostic visit seemed high and did not go towards the repair itself, it was worth it. My dishwasher and icemaker are both working now. My repair person, Markie, was the best! I will always ask for him in the future.
Prompt. Tech very congenial.
My repair tech, Merki, is always pleasant, helpful and overall does a great job
Always professional and done right.
The knowledge of appliances is top notch. Everything was throughly explained. Will always use them for such an awesome experience.
Efficiency and promptness
This is my go to repair company. It has saved us thousands of dollars by repairing our appliances. Used in the past four dishwasher, refrigerator, washer and dryer.
Jeff was great! Fixed our dryer in under an hour. Thank you!
Jeffrey was awesome!!! He knew what was wrong, ordered the part, and now the ice machine is working perfectly! Would definitely use them again.
Very professional and thorough. Will be using them again in the future.
I had the pleasure of having Jeff come out to help me with my stove. He was so knowledgeable and extremely pleasant to talk to. I would absolutely recommend anyone who is having issues with their appliances to use this company!
We have used this company twice now. They are fast and efficient! Very nice people and not an outrageous cost.
Good communication. Timely arrival. Could tell immediately that Jeffrey was knowledgeable….excellent representative of Neighborhood Appliance. Oven now works! 👏🏽
very professional and polite
Found a leak with cleaning cycle and called neighborhood appliance because they have good reviews. Robert came and unfortunately could not find what the issue could be. Gave info of what it might be and gave us the price to fix possible problem. He was very nice. Would call again.
Excellent service and honest work! Merki was knowledgeable and informative. He provided a solution to our dishwasher dilemma and followed through to the end of the installation. Would highly recommend!
Mike was friendly and diagnosed the problem fast. was on time.
professional, quick and effective results- will def use going forward. Slightly more expensive than the competition but they were able to come 2 weeks earlier
Neighborhood Appliance was very responsive and was able to send a technician the same day I called. Technician Robert was professional and friendly. He was able to explain what was wrong with my fridge, and fixed it the same day. I'm very happy with the service, and would recommend Neighborhood to anybody!
Technician was great! Thorough, explained everything
Murki came to the house very fast and explained what was going on with my units. The washer was dead and it was not fixable. He answered all my questions and was very knowledgeable. The visit fee was $130, bummer, but at least I was able to make it back by selling my working dryer unit on Facebook Marketplace (got tons of hits and sold it within 1 day of posting, take note).
Appreciated how quickly I was able to get an appointment and my Technician Robert was very professional.
Setup an appointment to have a technician look at my dryer that was acting up. They showed up 30 minutes early which is great but I was out trying to stuff done before my appointment. Driver waited as I drove back to meet him. He was great. Told him my problem and issues which he confirmed. My machine was over 15 years old and they couldn’t get parts anymore. I had a backup washer tha... More
Setup an appointment to have a technician look at my dryer that was acting up. They showed up 30 minutes early which is great but I was out trying to stuff done before my appointment. Driver waited as I drove back to meet him. He was great. Told him my problem and issues which he confirmed. My machine was over 15 years old and they couldn’t get parts anymore. I had a backup washer that needed a boot seal for the door and he showed me the number of proper product. Now instead of him saying I’ll order for you and I’ll install it when we get it. He said look up Amazon and ordering it and give us a call back when it comes in. That rubbed me wrong because I called a repair place to order ME parts. Not for me to order parts for my machine. That was the only thing I found wrong. As a customer calling a repair place and for them to get the parts is what I expect. Especially since I had to pay $129 for them to even walk through the door. They were upfront about that part. I just expect a little more effort from a professional repair shop to actually do the ordering and not the customer who is looking for help. Less
They are knowledgeable, friendly, and efficient and they take the time to explain the problem and any choices that may be available for fixing or replacing the item.
Came right when scheduled. Repair person was very polite and pleasant and resolved my issue with my refrigerator quickly. This is the third time I have used them and it has always been the same excellent service. I highly recommend.
They were timely and professional. Excellent service. Thank you.
Unfortunately, the issue wasn't able to be resolved w/Neighborhood. The technicians were very polite, but the dishwasher wasn't even removed to be assessed or looked at for possible issues or fixes. They just removed the black panel to check underneath for any leaks or water (nothing further). I've already paid the diagnostic fee of $129.00 and was told to 'not bother fixing it. Just buy a ne... More
Unfortunately, the issue wasn't able to be resolved w/Neighborhood. The technicians were very polite, but the dishwasher wasn't even removed to be assessed or looked at for possible issues or fixes. They just removed the black panel to check underneath for any leaks or water (nothing further). I've already paid the diagnostic fee of $129.00 and was told to 'not bother fixing it. Just buy a new one'. I've reached out to a certified Samsung repair person. Maybe I should've done that in the first place. Less
The serviceman arrived exactly on time. He was personable, and clear regarfing the needed repair.
Very good service. Clean and prompt. Thorough communication and estimate of timeline of job. Recommend highly and will use again. Thank you
Good price friendly service
Merki, the technician, was very professional and honest. Arrived 1 hour earlier than expected. Dryer wasn’t worth repairing; however, I would not hesitate to use the company again. Highly recommend the company. Thank you.
The company is very serious, always responsive, on time and professional. But to be honest, through no fault of their own, I would not call them again. Through the years I call them to repair a refrigerator, dryer, oven, and recently a dishwasher. And the result is always the same, it cannot be repaired, the part needed is no longer available or the cost to repair is close to the cost of buying a... More
The company is very serious, always responsive, on time and professional. But to be honest, through no fault of their own, I would not call them again. Through the years I call them to repair a refrigerator, dryer, oven, and recently a dishwasher. And the result is always the same, it cannot be repaired, the part needed is no longer available or the cost to repair is close to the cost of buying a new one. So I always ended up buying a new appliance + the cost of having them come diagnose. Again, not their fault, but appliances do not seem to be made to be repaired any more. So not worth $129 to end up buying another one. Less
Scheduling an appointment online was so easy. They had availability within 2 business days. Jeff was professional and quick to diagnose. He had the parts in his truck so was able to fix our dryer and I had a load running as soon as he left. We will totally call Neighborhood Appliance Repair again if the need arises!
Cordial, efficient and worked quickly to solve my issue. Excellent service and now I can do my laundry with no problems 😊
Mikil is so wonderful. He knows what he is doing. I’m very happy with the service I received. Thank You ever so much
Dealt with NARco. before, and as always, courteous, professional, punctual and an overall no- problem experience.
I had used this Neighborhood Appliance Repair a couple of years ago for our dryer. I was so happy with them that when our dishwasher stopped working last week I did not hesitate to contact them again. They are very professional and courteous The technician seemed very knowledgeable. I highly recommend Neighborhood Appliance Repair.
Merki, the technician, arrived on schedule, diagnosed the problem quickly, presented options clearly. Part came in as promised and they called to schedule the appointment to install it. Again, Merki arrived as promised then installed the part quickly. So far oven is working like new! Would definitely recommend Neighborhood Appliance! What a relief to find an organization that does what it’s suppo... More
Merki, the technician, arrived on schedule, diagnosed the problem quickly, presented options clearly. Part came in as promised and they called to schedule the appointment to install it. Again, Merki arrived as promised then installed the part quickly. So far oven is working like new! Would definitely recommend Neighborhood Appliance! What a relief to find an organization that does what it’s supposed to! Less
use them to confirm that my refrigerator compressor was dead. The guy was a little grouchy. Did suggest I get a new refrigerator, which sucks, because that model, or similar one is around three grand, and I'm sure it would've been cheaper and faster if he just ordered a new compressor for around $400. What can I say? ***NOTE*** Idiot t want to sound negative. They were excellent at contacting m... More
use them to confirm that my refrigerator compressor was dead. The guy was a little grouchy. Did suggest I get a new refrigerator, which sucks, because that model, or similar one is around three grand, and I'm sure it would've been cheaper and faster if he just ordered a new compressor for around $400. What can I say? ***NOTE*** Idiot t want to sound negative. They were excellent at contacting me, showing up when they said they were going to, and, to be fair, I have an annoying Yorker. Since my initial comment, they did provide clarification, Sanford, I must say, they charged $30 less than other appliance repair companies. As a result, I appreciate their honesty and would recommend their service. Less
The service Tech Robert was on time and clear and concise with his quote. Cost was actually fair and less than initially quoted. Repair was quick and dryer is working perfectly. I highly recommend this company.’
I've used this repair service a couple of times for my washer & refrigerator repairs. They are very friendly and professional, from the office staff who books the appointments to the repair personel who show up.
We had Robert come out to see about our washing machine repair. He was on time and very knowledgeable. They had the part available at the warehouse, he drove to get it, then came back and did the repair. I would highly recommend them!!!
Exceptional service and professionalism. The repairmen were courteous and knowledgeable. Didn’t try to gouge and fix more than they had to. I will definitely use them in the future.
I am very satisfied with the service I received from this company. Alex was professional, pleasant and gave a clear in explanation of the problem.
Prompt service I have used this company several times and have recommended this company to others. Technicians are knowledgeable and courteous.
What a wonderful experience. The serviceman, Jeff, was very professional, knowledgeable and personable. I highly recommend Affordable Appliance.
Great work and Robert was a delightful repairman. I don't like that the diagnostic visit cost was extra rather than counted toward the total cost of the repair, but in balance, given the promptness of the repair and the quality of work. I'm overall satisfied. Thank you!
Jeff had multiple bookings ahead of us which ran late which was perfect for us! I didn’t have to leave work early. He worked past 9pm completed our repair, washer is running perfectly! He is extremely knowledgeable and great work ethic!
As always the tech was prompt, courteous and knowledgeable. I have used Neighborhood Appliance Repair multiple times and will use them in the future if I need their services.
Repair person was very knowledgeable and explain the problem clearly and precise. Discussed our options and let us decide without any sales pressure.
Was able to get dryer repaired during a holiday week. My only complaint would be the charges for coming to the house were not applied to the overall cost of the repair. Other than that the tech was very efficient and knew exactly what needed be done. Repair was completed in under 1/2 hour.
It was very easy to schedule an appointment with Neighborhood Appliance Repair online. My assigned repairman arrived on time, provided an estimate of possible repair cost before beginning any work, which was cheaper than replacing with the cheapest model. Replacement parts were readily available, and the repair was done very quickly, and my repair cost was less than estimated!
Robert was professional, informative and courteous. Service was prompt and arrived at scheduled time.
So professional, knowledgeable and courteous. I’m so glad I found them!
SUPER responsive, helpful, and professional all the way. Such a relief to have a great, first experience. Not looking forward to appliances breaking in the future but, when we inevitably need it, these are the folks I'm turning to.
Very friendly, quick and clear service.
Couldn’t be more satisfied. Very responsive and Robert the service technician did a great job
Jeff text me before he showed up. He was extremely professional. He diagnosed the problem almost immediately. I don’t need to replace any parts yet. He took down the model of my dryer and told me to have the company call him directly if I have any more problems.
From first phone to repair, excellent. Especially Merki M, technician, manager, super knowledgeable, efficient, and kind.
Jeff was our technician and came to diagnose our broken refrigerator. He was informative and explained exactly what he was doing to see if it might be possible to repair it. But, it was the compressor so not worth repairing, but Jeff gave us all the information we needed to make a good decision. We appreciated his honest option.
My repair profession was exceptional!
Merki was extremely professional and helpful. I appreciated he explained each step and also gave me some tips for basic upkeep. He explained each cost and what his steps were. I’ve never experienced this level of service before and would recommend him to anyone!
Didn’t even pull out the fridge to check the back of the freezer just opened the door once and said that it was the condenser that went bad. Charged $90 for that.
Professional and courteous. Jeff explained what he found and what he was doing to address the problem.
This was my first experience with Neighborhood Appliance repair. They were excellent. I had no oven access and was facing 6 people coming for Thanksgiving dinner. When I called they were quick to respond and had a tech come the next day on Tuesday. The tech was timely, polite and very knowledgeable. Although the part was no longer available he was able to do a quick fix and get me access. I... More
This was my first experience with Neighborhood Appliance repair. They were excellent. I had no oven access and was facing 6 people coming for Thanksgiving dinner. When I called they were quick to respond and had a tech come the next day on Tuesday. The tech was timely, polite and very knowledgeable. Although the part was no longer available he was able to do a quick fix and get me access. I will certainly call them the next time I have an appliance repair need Less
Repairman was friendly, knowledgeable and professional. He fixed our broken dishwasher without any problems. I will certainly use this company again.
The technician was prompt and helpful. He replaced the dryer belt and rollers easily and quickly.
The repair service always kept in touch and was always on time. Had to order parts; said at most a two week wait. They were spot on. Repairman was on time, professional and got the job done. The quote was what we paid. Would definitely use again.
Merki was our technician - he showed up right on time, was very nice wnd a great guy to work with. He immediately was able to diagnosis the issue with our stove and fixed it within 15-minutes of walking through the door.
Robert was professional, and honest with my washer repair. Good to see a company that works with the consumer. Highly recommend
Quick appointment, on time, good service
It was great service and very friendly. Very Professional from the confirmations to the service and follow up. Very quick to get an appointment too.
very professional and on time.
Scheduling of appt, reminder call and a text that the tech was on the way was super helpful. Robert was nice, had the part on the truck and cleaned up after himself. Great experience overall.
Good service -- pleasant workman. A bit slow in reply to service order but otherwise very professional.
Good dude showed up and fixed up a dishwasher for our family. ThAaaanks!!!
Neighborhood appliance was able to send a technician over to diagnose and repair my oven within a few days. The problem was resolved within an hour at a very reasonable price.
Scheduled a date on their website as they advertise you can. Then was told that date and time is not available. Rescheduled and made arrangements..company without asking or telling me changed my time frame..supposedly could not contact the tech on the road..never returned calls..tech arrives and is in and out in under 5 minutes saying my washer is non repairable..$89 charge basically for frustrat... More
Scheduled a date on their website as they advertise you can. Then was told that date and time is not available. Rescheduled and made arrangements..company without asking or telling me changed my time frame..supposedly could not contact the tech on the road..never returned calls..tech arrives and is in and out in under 5 minutes saying my washer is non repairable..$89 charge basically for frustration Less
Very nice to call and get a person!! Very professional and on time service!
right on time and the service person was courteous, professional and helpful.
Came on time, they ordered the part and returned as promised to do the repair. A job well done! And I was particularly pleased they could respond so quickly.
Always consider and polite. Explains everything to me. Would recommend them to anyone
I thought they were respectful and made sure everything was fixed before they finished.
Totally dependable and honest. I can always rely on my favorite repair technician, Robert, for timely, excellent service. Highly recommend.
Merki is a tremendous technician. He repaired a fridge for us last year and while our washing machine was not repairable, he explained very clearly why it wasn't and what to look out for when purchasing another machine. He has my highest recommendation.
I love having Neighborhood Appliance on my team ! If things break & they just do I know they have my best interests at heart ! They help me keep this household running and as “ Lady of the House “ that’s critical !
Technician Jeff was very professional and great to work with. Had clear communication on repair work/price and it was done neat and tidy
Technician had to come back a second time because repair wasn’t complete. He was honest and upfront with me and didn’t charge me extra. I understand mistakes happen and I appreciate that they made it right. Wouldn’t hesitate to call them again
Great service! Robert was polite and professional.
Service was quick and straightforward: technician cooperative and did a great job, much appreciated
Competent and polite. Fully vaccinated.
Great technician and customer service
Very professional and courteous
I have used neighborhood several times. Always able to fix any issues with my appliances. Friendly service techs and are able to work around my busy schedule
Neighborhood Appliance was excellent to work with. Spot on work, great communication and a fair price!!
Jeff diagnosed and fixed my dishwasher. Very efficient!
Honest and straightforward . On time and neat. I would use this service sgsin
I have used this company before. They have always been excellent. I was telling him about another company, not an oven repairman., He asked if he could take a look to see if it was only something that tightening. It wasn't but it was nice enough to offer
We had Merki as our technician. He was very knowledgeable, friendly, and professional. He educated us on some finer points of oven-ownership and taught us some valuable lessons. He did a great job!
Professional, reliable and reasonable; I'll not hesitate to call them again for any appliance repair!
Very flexible. Conscientious. Explained clearly why we needed another dishwasher.
Merki came out as scheduled and quickly diagnosed the problem. He was professional, thorough and courteous. Great experience. Will be calling them with future issues.
Great techs! Honest and pleasant.
Scheduling was painless, the tech who worked on my dishwasher wore a mask, and he identified the issue almost immediately and fixed it right up! I'll def use this company again :)
I was able to book the initial appointment easily and the technician was professional. A part had to be ordered and it took longer than expected to arrive. Only after a I followed up, almost two weeks later, was I contacted about the part being in.
Excellent Technicians and customer service!
A good, affordable solution to a dryer that heated, but would not tumble
The tech Bob that showed up to evaluate my washer was very honest and straightforward I would recommend this business to anyone
Sadly, my relative new 1.5 y-o oven shorted out and I needed a new control panel. My warranty ran out 2 wks prior. It took about 8 business days for the part. The labor and parts are guaranteed for 90 days. The technician, Jeff, as well as the home office, we’re beyond professional and courteous and prompt. I would recommend this business for all appliance services.
I’ve been using this company for years! They’ve saved us tons of money by repairing and not having to buy new appliances. Even 3 yrs ago my JennAir fridge needed a new computer board that was no longer in production. They were able to locate a rebuilt computer board and it’s still working! Always professional and have made great recommendations when an a appliance requires replacement!
Jeff was awesome!! Thank you!!
Our serviceman Merki has now been on calls to our home for several different repairs. His diagnostic skills are excellent! He knows or researches on the spot, asking lots of questions so that he makes the right call. The company’s scheduling and communication system keeps everyone on track.
I had used Neighborhood Appliance for help with repairing an older washing machine and dishwasher with great results and did not hesitate to call them when my refrigerator started pooling large amounts of water in the bottom under the crispers. I made an appt and once again Jeff showed up on time and prepared. He explained that this was a known problem with Kenmore refrigerators of this kind and ... More
I had used Neighborhood Appliance for help with repairing an older washing machine and dishwasher with great results and did not hesitate to call them when my refrigerator started pooling large amounts of water in the bottom under the crispers. I made an appt and once again Jeff showed up on time and prepared. He explained that this was a known problem with Kenmore refrigerators of this kind and that in addition to replacing a faulty component, he would install a new part that Kenmore had designed to help prevent the problem from recurring. He had both parts on his truck and in short order everything was taken care of. I would also like to note that he was fastidiously neat and put all the food back in its proper place and cleaned up perfectly! I would not hesitate to recommend Neighborhood Appliance for all your appliance repair needs! Less
It took a little longer to get the appointment than I would have liked, but it was worth waiting for. Markey (spelling?) is a pro with repairs. He explains things well and his work ethic is top-notch. Neighborhood was great at communicating and facilitating the repair, also. They are my "go-to" people for appliances!
Robert was very knowledgeable and pleasant. He diagnosed my dryer problem and left me with a written estimate of the cost to fix it. He also stated that I should research the cost of replacing it as it is almost ten years old.
Jeff was very professional and knowledgeable. First time I used this company. They had to come a few times to fix my ice maker. There was an issue with part ordering. Had to wait months for them to repair. End results were good. All set now and would use them again. Thank you Jeff
Robert, the technician, was friendly and professional, my dryer stopped working and Robert found the issue and ordered the part. The part came in faster than expected and I was immediately contacted to schedule the installation. I’ll use them again
Jeff J. Was absolutely excellent and would definitely call on Neighborhood for future repairs!
Came the same day I made the appointment. Jeff was very professional. Had the problem diagnose in a matter of minutes. Very reasonable price. I would recommend Neighborhood Appliances to everyone.
Professional and on time. Great service.
Quick to respond.
This was my first time using neighborhood. I needed to have an igniter put in my stove and a new icemaker. The technician was efficient and very personable he was able to fix the issue with the oven and ordered a new icemaker. I had the same experience when he came back to put the icemaker in. I will definitely use neighborhood again.
The Serviceman was very professional and knowledgeable of the equipment. He quickly diagnosed the problem and explained what action was needed and had the replacement part on order with an estimated date of installation. The part was received and installed within a reasonable period of time. I was very satisfied.
Great service and very professional definitely will use them again,
Very professional service from my initial call with the Main Office to Robert the technician! He introduced himself before stepping inside and was personable. He explained what was needed in order to fix the dishwasher and gave me options.
. It was a home visit he fixed my dishwasher and it's running fine and the guy who came was very pleasant
Quick and efficient service. Merki was very knowledgeable and professional.
Giving a five but I don't know how their actual repair business is. Dryer was just too old and not repairable. It came with the house I bought last year. But Robert was professional and friendly. I will call them again if needed.
Merki is the best repair person I’ve ever dealt with. He was professional, showed me the problems and explained how he was fixing and fixed them. He was delightful to have in my home and will recommend Neighborhood Appliance to all my friends. Thank you!
Both the representative on the phone and Merki who repaired my appliance were friendly and professional.
Repairman arrived on time . He was very efficient and worked quickly. I was was very satisfied with service.
It's never pleasant or cheap to repair appliances. But it helps when you receive honest, timely and competent repair, with good follow through. This is what I experienced with Merki, who runs this company. We had used his services for our washing machine years ago and were very satisfied then. It is still working to this day, 4 to 5 years later. Our refrigerator/freezer is now up and running.
I absolutely recommend this company. My initial phone call was immediately followed up by a text message & email, which provided the date and arrival timeframe for my dryer repair. On the day of my repair I received a text message that Robert R was on his way. When Robert arrived, he identified himself and the reason he was at my home. He quickly went to work. My electric dryer was taken apa... More
I absolutely recommend this company. My initial phone call was immediately followed up by a text message & email, which provided the date and arrival timeframe for my dryer repair. On the day of my repair I received a text message that Robert R was on his way. When Robert arrived, he identified himself and the reason he was at my home. He quickly went to work. My electric dryer was taken apart and the problem/fix determined super quick. Robert provided me the exact amount of the cost. I agreed and he excused himself from my home to get the parts needed from his truck. He was professional and I was very comfortable with him in my home. After the work was completed, Robert processed my payment and I received my email receipt. I’ve already provide the contact information for Neighborhood Appliance Repair to a couple of friends. Great company!! Less
I have used Neighborhood probably 5 or 6 times in the 20 years we’ve owned our house, and they are always top notch. I wouldn’t use anyone else.
They came out the next day after calling and was able to fix the stove. Very reasonable price. Robert was great. Very respectful of our home and a pleasure to work with.
Prompt service. Acknowledged problem in minimum time. Had everything needed to repair dryer.
The repair person arrived on-time, was courteous, explained what needed to be done, and advised us about safety issues. The work was completed and all parts were installed.
Excellent service! Jeff did an excellent job!
I was very satisfied with the service and service person, he worked very neat and clean. I will refer this company to my family and friends.
Fast, reliable and friendly service!
they arrived promptly (early even!) and finished early. everything went smoothly and you really couldn't ask for more.
Professional and knowledgeable. Fair pricing and prompt service.
I'm in a customer service business, so I'm usually pretty fussy about service. Neighborhood Appliance Repair (the one in Attleboro...there are others), went above and beyond to repair my dishwasher. No it wasn't cheap (who doesn't wish for great service at ridiculously low prices?), but it was perfectly reasonable. Actually, considering the high level of professionalism in spite of needing to ... More
I'm in a customer service business, so I'm usually pretty fussy about service. Neighborhood Appliance Repair (the one in Attleboro...there are others), went above and beyond to repair my dishwasher. No it wasn't cheap (who doesn't wish for great service at ridiculously low prices?), but it was perfectly reasonable. Actually, considering the high level of professionalism in spite of needing to come here 4x to fix the problem, I think they did a great job. Would I have loved to have this fixed in one visit? Of course, but that would be unrealistic. These folks can't carry every part for every model of every appliance on their truck. Bottom line: I'd call them again. Less
I had a problem with my stove that required a couple of visits. Each tech that came was knowledgeable, friendly and dedicated to finding the problem. Great communication and I would not hesitate to contact them again for any appliance problem.
Jeff and his helper were very friendly and fixed the problem right away. I would use them again because they know what they are doing. Thank you guys, you were great
Technician described problem and serviced in initial visit. Nate was courteous and completed work in very efficient Manner. If needed I will contact Neighborhood appliance without hesitation.
Prompt service. I would call this company again.
They did perform the job satisfactorily; however, I was charged probably more than double what my typical repairman would have charged.
On time. Got a call to discuss options.parts were in the truck. Very reasonable rates.
Great Service!!
I was told that a service representative would be at my house between 2 and 5PM. He did come between those hours. He was courteous and knew his job. He ordered the part and told me it would arrive between four to 8 business days. He called be two days later to tell me the part was in and was at my house the next morning to install it. In no time my dishwasher was humming away washing the dis... More
I was told that a service representative would be at my house between 2 and 5PM. He did come between those hours. He was courteous and knew his job. He ordered the part and told me it would arrive between four to 8 business days. He called be two days later to tell me the part was in and was at my house the next morning to install it. In no time my dishwasher was humming away washing the dishes that had accumulated. I hate washing dishes, so I was thrilled that he was so prompt. Thank you Neighborhood Appliance Repair. Less
CAme on time and Jeff did a great job. Thank you.
Honest and reasonable. The tech was knowledgeable and saved us a bundle!
Quick and professional. I’ve used them for a few rental units. One time the tech was honest with me and said he could fix the fridge, but that I would be better off just buying a new one because of the cost of the repair. Appreciated his honesty.
When I called to scheduled a repair of my dryer, I was told they came to my area of Westerly, RI which turned out wasn't true but a technician came anyway. He was fast and efficient and got my dryer fixed. Much cheaper then purchasing a new dryer.
Great Experience overall. Our Kenmore refrigerator/freezer wasn't cooling correctly in the on a Saturday morning called Sears and they wouldn't come out until Monday. Reached out to Neighborhood on Saturday morning and they came out by 3p. Technician was very helpful and polite would highly recommend.
I was at my wits end with my broken washer so I looked up appliance repair shops and saw neighborhood appliance. I saw their ratings and decided to call. Within an hour Brett was at my house to help me. He fixed the washer and gave me some excellent tips and information about my washer and dryer. I would recommend him to anyone...he was great! I'm actually going to have him come back to put a wat... More
I was at my wits end with my broken washer so I looked up appliance repair shops and saw neighborhood appliance. I saw their ratings and decided to call. Within an hour Brett was at my house to help me. He fixed the washer and gave me some excellent tips and information about my washer and dryer. I would recommend him to anyone...he was great! I'm actually going to have him come back to put a water filtration system in my house. I can't thank him enough. He is an honest, hard working employee and he was a God send to me that day! Less
I am always reluctant to call appliance repair people to come into my home. I read and reread reviews, hoping to find the most honest and skilled personnel. This time I feel like I hit it right. The appointment was easy to schedule and within short time. The technician was knowledgeable and LISTENED to my description of appliance issues. The part was ordered and sent to the repair company. ... More
I am always reluctant to call appliance repair people to come into my home. I read and reread reviews, hoping to find the most honest and skilled personnel. This time I feel like I hit it right. The appointment was easy to schedule and within short time. The technician was knowledgeable and LISTENED to my description of appliance issues. The part was ordered and sent to the repair company. (Most require that the part be sent to you, the homeowner, so that if it is incorrect, you are stuck with the part.) The part was installed but my wall oven still had "issues" which I discovered a few days after the repair person had left. I was gearing up for an argument when I called them again, but I received none. Jeff, the owner, was reassuring that Neighborhood Appliance stood by their work and scheduled me with a technician ASAP. Jeff, himself, came out with another technician and spent hours taking apart my oven, checking every part until they found the issue. The bill: no service charge, no labor cost this time, just the new part to pay for. I call that a company with integrity! And all technicians were polite, efficient, and professional. Plus, I did not have to hear their life stories! Whew! Less
Excellent experience. Prompt scheduling, good communication, dependable service, knowledgeable technician. Problem solved. Thank you again.
We had a great experience. Neighborhood appliance came out within 24 hours when the business that we have bought all of our appliances couldn't make it out for over a week. The repairman was knowledgeable, pleasant and clean.
Quick service, repairman very knowledgeable, well satisfied with workmanship, will recommend to others
Neighborhood Appliance was wonderful to work with. Everyone involved was polite and efficient. They showed up on time and were very cordial. I ended up having to buy a refurbished refrigerator and I am truly satisfied. The old refrigerator was difficult to get out of my house but they did it with a positive attitude and were extremely friendly. Thank you Neighborhood Appliance and to Brian,... More
Neighborhood Appliance was wonderful to work with. Everyone involved was polite and efficient. They showed up on time and were very cordial. I ended up having to buy a refurbished refrigerator and I am truly satisfied. The old refrigerator was difficult to get out of my house but they did it with a positive attitude and were extremely friendly. Thank you Neighborhood Appliance and to Brian, Gee, Brian and Robert for all your help. I would DEFINITELY recommend this company and use it again myself. Less
Brett is a great Tech. Awesome job and in a very timely manner. Would highly recommend Neighborhood Appliance. Thanks for a job well done.
Your first tech was straight forward and honest. Your delivery men were neat, friendly, and helpful. I look forward to working with your company in the future. There was only one concern I had, and it was the long wait (8 Days ) for the replacement to be delivered. If you could cut that long wait time down to a few days I would have given you 5 stars. All in all a very good experience.
I never complain because I know things happen, but I don't like when people give you wrong information and in the end I was force to make decision and pay more for something that was not worthwhile! If the gentleman checked my stove problem the first time properly and tell me what was wrong than I would not be this angry because I would have a choice. It end up costing me $535 to repair one burn... More
I never complain because I know things happen, but I don't like when people give you wrong information and in the end I was force to make decision and pay more for something that was not worthwhile! If the gentleman checked my stove problem the first time properly and tell me what was wrong than I would not be this angry because I would have a choice. It end up costing me $535 to repair one burner that was not working. The guy disconnected my stove for more than a week without telling me and I could not bake anything for Christmas and they even wanted more money to return and put things together! Very frustrating and unfair! Less
Second time I have used them 2 years apart. First for a dryer. The tech fixed it no problem and also noticed that our dryer venting was not up to code. We knew this but just hadn't fotten around to having it fixed. He came back the next say and replaced it. Very capable and courteous. He left a magnet with the name and # on the dryer. This time it was my 30 yo washer which I thought needed ... More
Second time I have used them 2 years apart. First for a dryer. The tech fixed it no problem and also noticed that our dryer venting was not up to code. We knew this but just hadn't fotten around to having it fixed. He came back the next say and replaced it. Very capable and courteous. He left a magnet with the name and # on the dryer. This time it was my 30 yo washer which I thought needed a timer. On the phone they checked if one would even be available before sending aomeone out. The tech texted when he was on his way. Unfortunately my diagnosis was not correct and it was too old to be fixed. He was honest and told me that. Will definitely call again if needed. Love the iPad credit card payment with emailed receipt. There is an $89 diagnostic fee which is reasonable. I wouldn't expect anyone to come dor free. Less
How do I know you ask, I'm not only a customer! I'm her father and his father in law.