based on 396 reviews
Our service tech Jeff was excellent and super knowledgeable. Would highly recommend
Dryer and vent cleaning.
Great service. Jeff was wonderful
Very responsive and timely. Had the supplies on site which resulted also in a timely repair. Washer was entirely fixed same day. Extremely positive experience.
Have been dealing with neighborhood appliance service for the past 25 years I when mr. James was working for another establishment. Until he established his own company which is great, so yes I have been a customer for many years. Excellent service on time very pleasant and very professional. Again, thank you for your service.
Had Jeff come out next day and repair was completed right then! On time, very professional, quality work! Second time I have used this company and great experience both times!!
The technician came to fix the washing machine, which was using only cold water . He examined it thoroughly and decided it was a plumbing problem: no hot water was coming through. He suggested i replace the rubber hoses with stainless steel for safety’s sake and I bought them from him. Two days later the plumbers confirmed what he said, fixed that problem snd installed the metal hoses. Situation... More
The technician came to fix the washing machine, which was using only cold water . He examined it thoroughly and decided it was a plumbing problem: no hot water was coming through. He suggested i replace the rubber hoses with stainless steel for safety’s sake and I bought them from him. Two days later the plumbers confirmed what he said, fixed that problem snd installed the metal hoses. Situation solved. Less
Excellent service. Highly recommend
Went online to request service on Tuesday and at 9:00 am Thursday, Alex was at the house to repair our oven. By 10:00 am Alex had fixed the issue and we had a working oven again. Alex knows how to get to the house, he was here the end of last year to repair our dryer. Alex is very Nice, but hope we don't need him any time soon! But if we do, Neighborhood gets the call!
Neighborhood Appliance is highly recommended. They were very helpful and courteous over the phone when I reached out for help with my dryer. They were able to accommodate me with a next day appointment. The tech that was dispatched, Alex, was very helpful and courteous. He was able to quickly diagnose my issue and got it promptly repaired.
Love being able to book online, good communication, the repairman was on time, pleasant and quick. Price was a bit high but overall I am satisfied.
Very efficient Alex was very knowledgeableble .would recommend you.thank you
Excellent service! They kept me informed of arrival time & showed up promptly. The technician was courteous & efficient! The price was reasonable. I’d definitely recommend them.
Alex was highly professional, kind, and helpful!
Very pleasant and efficient.
Fantastic job. The tech showed up on time and handled the issue quickly and efficiently. Highly recommended
Came on time for estimate. Friendly and very helpful.
Friendly, professional, and knows his stuff. Took my dryer apart in 5 minutes, repaired it in 20 and all back together in another 10. Right now, 2 days later the high-pitched ear busting annoying sound is finally gone. Thank you for saving my marriage.
Excellent customer service and communication from Heather and Robert. My dryer wasn't producing heat so I booked for first thing next day. Fortunately they were actually able to get me in same day. Robert was able to fix the problem and he cleaned the are and machine which I really appreciate. I definitely would recommend them and will absolutely use them for any appliance repair needs that may ... More
Excellent customer service and communication from Heather and Robert. My dryer wasn't producing heat so I booked for first thing next day. Fortunately they were actually able to get me in same day. Robert was able to fix the problem and he cleaned the are and machine which I really appreciate. I definitely would recommend them and will absolutely use them for any appliance repair needs that may pop up. Less
Tech was on time, courteous, clean, and quick. Excellent work!
Robert was very professional and explained the process and actions to fix the issue. Would recommend and use this service again.
Kind and professional
I’ve used Neighborhood Appliance Repair a few times and highly recommend them. Scheduling is easy and prices are fair.
Always on time and professional
Great job
Very happy with the service I received right from my phone call…Sid was very helpful and found me an appointment for the next day. Alex did the repair and luckily what I needed he had the part and I was up and running within an hour and a half! While I hope I don’t need a repair any time soon, when I do, I will definitely call again! A++++ from me! Thanks guys!
We love using Neighborhood Appliance! Easy scheduling and polite people. We have never had a complaint. We have recommended them to others!
Alex was on time, knowledgeable, and very professional. Thank you for your quick service! Will use again!
Called and they squeezed me in on the same day. Great communication and they were reasonable.
Robert, our technician was right on time. Super friendly and really did a thorough job at investigating the problem and getting the oven back in working order. I highly recommend Neighborhood Appliance Repair.
Wonderful experience
Professional, courteous and prompt. Will use them again for sure and will certainly recommend NA to others.
Washing machine quit I called neighborhood repair. The girl was able to send someone the next day he came out on time. Was very neat, Polite, fix my washer. Explained what happened. And how to avoid it in the future. I have already recommended neighborhood To Other people.
Robert come to my house and he fix the dishwasher .he was a very nice gentleman.
Robert was the best. He explained the issue and fixed it quickly and cleanly. I highly recommend Robert and Neighborhood Appliance Repair to anyone that needs expert appliance repair.
Robert was great. Price was high to come have him tell me what I already knew.
Very responsive and professional. Will use again if needed!
I just used Neighborhood Appliance for the first time. Found them on Google and called, their response from Rebecca was outstanding, kept me informed of the date and time and let me know when the tech was on the way. Alex showed up on time, evaluated the situation and solved within an hour. Outstanding service, professionalism and pricing was fair. I'll DEFINITELY use them in the future for a... More
I just used Neighborhood Appliance for the first time. Found them on Google and called, their response from Rebecca was outstanding, kept me informed of the date and time and let me know when the tech was on the way. Alex showed up on time, evaluated the situation and solved within an hour. Outstanding service, professionalism and pricing was fair. I'll DEFINITELY use them in the future for any appliance needs. Less
They were knowledgeable and professional. Robert assessed the problem and was able to order the parts and repair it in a timely manner. Also, the assessment and trip fee is deducted off of the price for the repair. That is helpful. We have used them in the past and will continue to use them again.
Ended up deciding that repair would have cost about 60% towards a new washer so decided to pay the diagnostic fee and buy a new one. Alex did not try to sell us on having the washer fixed. Very honest and professional. Would recommend these guys in a heartbeat. Will be calling them for any appliance repair out of warranty.
My experience with the office and repairman were fine. The issue is, after inspecting my refrigerator the repairman found there was nothing that could be done for less than the cost of a brand new fridge. In fact, he said the cost would run even more. My refrigerator is only 2 years old and they offered no other solutions. The biggest problem I had was that the repairman charged me $129 to tell m... More
My experience with the office and repairman were fine. The issue is, after inspecting my refrigerator the repairman found there was nothing that could be done for less than the cost of a brand new fridge. In fact, he said the cost would run even more. My refrigerator is only 2 years old and they offered no other solutions. The biggest problem I had was that the repairman charged me $129 to tell me I need a new fridge. So now I'm out the cost of a refrigerator and $129 to be told that. That's way too much money for telling me bad news, which only took him 15 minutes to find, and with no further solutions. Really bad business. Less
We were very happy that you could send a technician the same day we called. (Another repair company could only give us a date 10 days out!) Alex was very professional, prompt, and efficient. He quickly diagnosed the problem with our refrigerator and performed a simple fix to hopefully solve our problem. He also explained what else may be causing our problem and gave us an estimate of the parts an... More
We were very happy that you could send a technician the same day we called. (Another repair company could only give us a date 10 days out!) Alex was very professional, prompt, and efficient. He quickly diagnosed the problem with our refrigerator and performed a simple fix to hopefully solve our problem. He also explained what else may be causing our problem and gave us an estimate of the parts and labor. I would definitely use this company in the future. Less
Robert was very efficient. He called and texted when he was on his way, fixed what he needed to, and was out super quick. Also very polite and pleasant. Thank you Robert!
Ron did a great job. He was very professional and knowledgeable. He diagnosed the problem quickly, had the parts on his truck and had it up and running in minutes. I would recommend your company to anyone in need.
Unbelievable service! The technician was polite, knowledgeable and very easy to talk to.
I have been in property management for 13 years, and your service technicians are the best I have ever encountered. Alex and Jeff have worked at our property, and they are both extremely polite, professional, patient, and seem to genuinely care about their customers. Furthermore, your office staff is pleasant and helpful. Neighborhood Appliance Repair is, hand down, my favorite repair company ... More
I have been in property management for 13 years, and your service technicians are the best I have ever encountered. Alex and Jeff have worked at our property, and they are both extremely polite, professional, patient, and seem to genuinely care about their customers. Furthermore, your office staff is pleasant and helpful. Neighborhood Appliance Repair is, hand down, my favorite repair company to work with, and I would recommend them to anyone. Less
Great service very professional I love the fact that you guys were honest about what was wrong with it and tried to fix instead of just replacing I honestly cannot imagine how great the world would be if people all did things that way thank you very much for that type of work that you did for me
Great work and very professional. Alex K. did a fantastic job. I would definitely call them again for repairs.
Called for an appointment and they were able to schedule right away. Showed up on time and very professional. Had to order a part, but it came in within a few days and immediately scheduled return appointment to finish the job. Friendly, professional and communicated well. Will use again if/when necessary.
Very good. Spoke with someone on my first call. Very personable and I had an appointment the next day. The technician arrived at the beginning of the time given. He was very friendly, efficient thorough and fast. Will definitely call again.
The repair technician was on time and was very professional. He told us what work was needed and an estimate for the repair. We would definitely use them again.
Technician was respectful, personable, repaired quickly and competently
Everything went great. A fuse was out on my dryer and Robert also spotted that the power cord was shorting out and was able to replace both at the same time. Thanks again!
Great service, fixed fast and for a good price.
The service was excellent, Alex is a asset to your company, very professional. I will use your service in the future. Thank you, Bob aubin
Alex did a great job with the idler pulley and vent hose
The repair person came in a timely manner. The office is responds quickly and courteously to any questions I had. The washing machine was fixed on the same visit. I did a load of clothes that afternoon.
Robert is a top notch appliance repair technician! He listens to customer well and zeros in on the problem. Protects area where he works. Very pleased with the outcome from Neighborhood Appliance Repair.
He had parts needed on hand and job was finished in an hour
Great response time--good service--corrected problem. Oven igniter replaced (part was less than $50) and labor was less than an hour. $369...initially quoted over $400...
They fixed my gas oven and did a good job. The tech, Alex, was great to deal with.
Very competent and professional I do wish you were less expensive
I had some problems with their schedulers (phone operators who are offsite), but the techs are GREAT —they did fine work. I wish the business would hire an office assistant rather than use these phone groups that answer phones and do scheduling from afar.
Our washer had a major issue during spin cycle. Jeff came over and checked it out and was able to repair! We were so afraid it was a goner being an older model. We were texted when he was on his way, and arrival was within the timeframe provided when the appointment was booked. Would definitely recommend and use the service again! Thanks for repairing our washer, Jeff!
Great service, kind people!
Charged lots of money. Didn't fix the problem. Not easy to work with.
They are super responsive, even if they have to delay due to unforseen, they are pleasant to talk to and got the job done with minimal fuss as soon as possible. This is our third time calling them and we will continue to do so.
A short time after my repair some insulation became visible. Jeff came back, found the reason and fixed it quickly, friendly and professionally. Thanks Jeff!
Ice machine stopped making ice. First technician fixed it but made minor mistake. Company sent a second technician at my convenience at no cost. Minor adjustment fixed the issue. Support staff on phone and the technicians were super friendly and helpful. This is the 2nd time I’ve used them ( first for dishwasher) and I have their card stuck to my fridge for future reference. I am very satisfied w... More
Ice machine stopped making ice. First technician fixed it but made minor mistake. Company sent a second technician at my convenience at no cost. Minor adjustment fixed the issue. Support staff on phone and the technicians were super friendly and helpful. This is the 2nd time I’ve used them ( first for dishwasher) and I have their card stuck to my fridge for future reference. I am very satisfied with their professionalism and expertise. Less
Robert was honest and respectful. Highly recommend.
Very professional and no pressure to buy the part right away. Would highly recommend them
Robert was on time, efficient and friendly. He diagnosed and fixed the problem in record time. Thank you so much!
Technicians were polite and friendly, did a great job, and were clear about the price.
Technician was on-time, spent good time looking at our appliances, and was very honest with his evaluation. Great service! Will use again in the future!
The technician called me to let know where he was when the estimated time of arrival grew closer. It was the day of all the rain and flooding all over the state. He was professional and friendly. I would recommend this company to everyone that needs services they provide.
$129 is too much for just the service call especially if you are marketing your business at the “neighborhood” appliance repair. For commercial work, sure charge whatever you want. My appointment window was 12-3pm. Tech showed up at 4:05pm. He called at 2:45pm to say he was running late. This is fine and I understand that things run over schedule. He looked at the washer and said it cannot be rep... More
$129 is too much for just the service call especially if you are marketing your business at the “neighborhood” appliance repair. For commercial work, sure charge whatever you want. My appointment window was 12-3pm. Tech showed up at 4:05pm. He called at 2:45pm to say he was running late. This is fine and I understand that things run over schedule. He looked at the washer and said it cannot be repaired for less than purchasing a new unit. Also fair and understandable but company should put yourself in the customers shoes. Here are few things that would help. Reduce the $129 when zero work is performed. Tech was in the house for 10 minutes and took a phone call from another tech. Front office should know not to even send the tech out of there are certain issues with the barrel on a front load washer. I will fix the next appliance issue myself. Less
The technician was prompt, polite , knowledgeable, and professional. The issue with my washer was determined and the part needed was ordered. I will continue to call for appliance repairs.
Alex did a great job diagnosing my gas oven repair. Arrived on time was very polite. I was impressed that he reached out to someone that could confirm the problem with my oven. He got it working that’s all I care about.
Great service, timely & professional.
Tech Robert was awesome
2 repairman for this job. Both were excellent and professional. Very pleased with service.
They were very professional, quick to respond! Will keep them in mind for anyone who needs repairs.
Very nice young man. Knowledgeable and neat in his repair
Jeff came out, fixed the problem, saved me a lot of money and stands behind the repair. Win win
Robert was prompt and polite and got the job done quickly and efficiently.
Robert was very friendly, efficient and professional. He spent some diagnosing the problem, tried a few things and solved the problem. Would highly recommend.
Outstanding customer service. Call was answered quickly by a real person, and an appointment was scheduled according to my availability. Robert R was scheduled to do the repair, he came on time and went right to work finding the source of our dryer issue. He had the parts in the truck and my dryer was quickly repaired. Robert was awesome! Well done Neighborhood Appliance Repair Co.!!!!
Guy seemed nice at first merti I think his name was didnt find the leak. Asked to buy my motorcycle we made a deal he would venmo the money. I later told him that dishwasher is still leaking and sent a video. He came out not to look at my dishwasher but to pickup the motorcycle he has since disappeared never paid me basically stole my motorcycle and never fixed my dishwasher. So all in all a bad ... More
Guy seemed nice at first merti I think his name was didnt find the leak. Asked to buy my motorcycle we made a deal he would venmo the money. I later told him that dishwasher is still leaking and sent a video. He came out not to look at my dishwasher but to pickup the motorcycle he has since disappeared never paid me basically stole my motorcycle and never fixed my dishwasher. So all in all a bad experience and maybe you guys should do background checks or something. Ihave not been contacted by anyone since my "service ". And he no longer works there. Waste of 129 especially for a struggling family with an 18 month old and a 8 month pregnant wife. Less
Good overall service call, polite, got job done and reasonably priced!
Needed to buy a new refrigerator. Technician helpful
Very professional and I will Continue Business With the technicians with this business. If anyone needs a appliances repaired this is the right place to start. The tech was very Professional at my house today. We are getting are Laundry done . T y Jeff .
My repairman was excellent. He fixed my disposal in no time! Plus he was friendly and gave me tips on how to keep my other appliances up. Job well done!
I had a good experience with them in the past, but I definitely feel cheated the last time I used this business. They charged me 130 dollars to come over, run my washing machine and tell me It needed a new belt, which I knew, and another $130 to come back and replace it. I ordered a new belt online for 27 dollars, watched a YouTube video and successfully replaced it in 10 minutes. I understand i... More
I had a good experience with them in the past, but I definitely feel cheated the last time I used this business. They charged me 130 dollars to come over, run my washing machine and tell me It needed a new belt, which I knew, and another $130 to come back and replace it. I ordered a new belt online for 27 dollars, watched a YouTube video and successfully replaced it in 10 minutes. I understand it costs money to run a business, but this did not seem reasonable. Less
Satisfied
Robert was a very friendly and professional repairman. The part took longer to arrive than promised (probably not Neighborhood's fault). The staff was very helpful in tracking down the part.
Excellent experience. My dryer wasn’t producing any heat. They showed up, took a look and, unfortunately, needed to order parts. About a week later, they came back with parts and did the job in about an hour. On his way out, Robert noticed the handle on my door was loose. Pulled out his toolbox to fix it but he didn’t have the right screw. Still, nice of him to try. Great company.
Alex was very knowledgeable and explained everything
Unfortunately our compressor went on our fridge and we decided it's best to get a new one. Robert was very knowledgeable and professional. We have used Neighborhood appliance in the past for a stove repair and they did a great job.
The repair technician was very friendly and able to get our washer up and running again super quickly. We'll definitely be keeping Neighborhood Appliance Repair in the rolodex going forward.
Excellent response after another "repair company" rendered our dryer useless and leaking gas. Robert was FANTASTIC in diagnosing, ordering proper part & returning to finish the job. Office staff very polite and responsive as well, a rare asset these days! HIGHLY RECOMMENDED !!!!!
Maytag 5 years old, Washing machine stopped working. Called and they gave me appointment very next day. Technician arrived within the time frame and did a thorough evaluation and fixed the problem. He was extremely knowledgeable about Maytag washers. Plus, he was very kind, courteous and took care to clean everything up. I have used Neighborhood in the past, and always very pleased. Price very re... More
Maytag 5 years old, Washing machine stopped working. Called and they gave me appointment very next day. Technician arrived within the time frame and did a thorough evaluation and fixed the problem. He was extremely knowledgeable about Maytag washers. Plus, he was very kind, courteous and took care to clean everything up. I have used Neighborhood in the past, and always very pleased. Price very reasonable. We have their magnate on the fridge and I always call them when needed. Never dissatisfied. Less
Called to get an appointment - service technician came out the next day. Part had to be ordered repair was quick. Customer service is unbeliablue you are notified every step of the way. Highly recommend.
Robert found the fan motor and all around the compressor was a nest for mice. There was so much that it stopped the fan from operating. Robert identified the problem very quickly and cleaned and vacuumed all the nest remnants and the fridge seems to be working once again.
I highly recommend their services. I had to use them twice in the last month. First my oven then my washer. Called a lot of places left a lot of messages and no one ever returned my calls. Neighborhood appliance answers the phone every single time ! The repairman that came were friendly , polite and efficient. Also, I had a special request. I had an elderly dog with a broken leg and I did not wan... More
I highly recommend their services. I had to use them twice in the last month. First my oven then my washer. Called a lot of places left a lot of messages and no one ever returned my calls. Neighborhood appliance answers the phone every single time ! The repairman that came were friendly , polite and efficient. Also, I had a special request. I had an elderly dog with a broken leg and I did not want them to knock on the door. As I was afraid he would get up and injure himself more. Not only did they not knock.They were so quiet working that both my dogs slept the whole entire time . Thank you again Neighborhood Appliance Repair ! Less
Great service .
Very professional, on time and thorough. It's my 3rd or 4th time I've used this service, every time was excellent highly recommend.
Great service!
Merkie was professional, polite and knowledgeable
I looked up reviews on appliances repair places and came up with Neighborhood Appliance Repair. Although the initial price for the diagnostic visit seemed high and did not go towards the repair itself, it was worth it. My dishwasher and icemaker are both working now. My repair person, Markie, was the best! I will always ask for him in the future.
My repair tech, Merki, is always pleasant, helpful and overall does a great job
Always professional and done right.
This is my go to repair company. It has saved us thousands of dollars by repairing our appliances. Used in the past four dishwasher, refrigerator, washer and dryer.
Merki was very nice and professional! Got our dryer running like new!
Jeffrey was awesome!!! He knew what was wrong, ordered the part, and now the ice machine is working perfectly! Would definitely use them again.
I had the pleasure of having Jeff come out to help me with my stove. He was so knowledgeable and extremely pleasant to talk to. I would absolutely recommend anyone who is having issues with their appliances to use this company!
Good communication. Timely arrival. Could tell immediately that Jeffrey was knowledgeable….excellent representative of Neighborhood Appliance. Oven now works! 👏🏽
Found a leak with cleaning cycle and called neighborhood appliance because they have good reviews. Robert came and unfortunately could not find what the issue could be. Gave info of what it might be and gave us the price to fix possible problem. He was very nice. Would call again.
Excellent service and honest work! Merki was knowledgeable and informative. He provided a solution to our dishwasher dilemma and followed through to the end of the installation. Would highly recommend!
professional, quick and effective results- will def use going forward. Slightly more expensive than the competition but they were able to come 2 weeks earlier
Technician was great! Thorough, explained everything
Murki came to the house very fast and explained what was going on with my units. The washer was dead and it was not fixable. He answered all my questions and was very knowledgeable. The visit fee was $130, bummer, but at least I was able to make it back by selling my working dryer unit on Facebook Marketplace (got tons of hits and sold it within 1 day of posting, take note).
Appreciated how quickly I was able to get an appointment and my Technician Robert was very professional.
Setup an appointment to have a technician look at my dryer that was acting up. They showed up 30 minutes early which is great but I was out trying to stuff done before my appointment. Driver waited as I drove back to meet him. He was great. Told him my problem and issues which he confirmed. My machine was over 15 years old and they couldn’t get parts anymore. I had a backup washer tha... More
Setup an appointment to have a technician look at my dryer that was acting up. They showed up 30 minutes early which is great but I was out trying to stuff done before my appointment. Driver waited as I drove back to meet him. He was great. Told him my problem and issues which he confirmed. My machine was over 15 years old and they couldn’t get parts anymore. I had a backup washer that needed a boot seal for the door and he showed me the number of proper product. Now instead of him saying I’ll order for you and I’ll install it when we get it. He said look up Amazon and ordering it and give us a call back when it comes in. That rubbed me wrong because I called a repair place to order ME parts. Not for me to order parts for my machine. That was the only thing I found wrong. As a customer calling a repair place and for them to get the parts is what I expect. Especially since I had to pay $129 for them to even walk through the door. They were upfront about that part. I just expect a little more effort from a professional repair shop to actually do the ordering and not the customer who is looking for help. Less
They were timely and professional. Excellent service. Thank you.
Unfortunately, the issue wasn't able to be resolved w/Neighborhood. The technicians were very polite, but the dishwasher wasn't even removed to be assessed or looked at for possible issues or fixes. They just removed the black panel to check underneath for any leaks or water (nothing further). I've already paid the diagnostic fee of $129.00 and was told to 'not bother fixing it. Just buy a ne... More
Unfortunately, the issue wasn't able to be resolved w/Neighborhood. The technicians were very polite, but the dishwasher wasn't even removed to be assessed or looked at for possible issues or fixes. They just removed the black panel to check underneath for any leaks or water (nothing further). I've already paid the diagnostic fee of $129.00 and was told to 'not bother fixing it. Just buy a new one'. I've reached out to a certified Samsung repair person. Maybe I should've done that in the first place. Less
Merki, the technician, was very professional and honest. Arrived 1 hour earlier than expected. Dryer wasn’t worth repairing; however, I would not hesitate to use the company again. Highly recommend the company. Thank you.
The company is very serious, always responsive, on time and professional. But to be honest, through no fault of their own, I would not call them again. Through the years I call them to repair a refrigerator, dryer, oven, and recently a dishwasher. And the result is always the same, it cannot be repaired, the part needed is no longer available or the cost to repair is close to the cost of buying a... More
The company is very serious, always responsive, on time and professional. But to be honest, through no fault of their own, I would not call them again. Through the years I call them to repair a refrigerator, dryer, oven, and recently a dishwasher. And the result is always the same, it cannot be repaired, the part needed is no longer available or the cost to repair is close to the cost of buying a new one. So I always ended up buying a new appliance + the cost of having them come diagnose. Again, not their fault, but appliances do not seem to be made to be repaired any more. So not worth $129 to end up buying another one. Less
Dealt with NARco. before, and as always, courteous, professional, punctual and an overall no- problem experience.
This was my first time using this business and if needed I will most definitely use them again in the future. They are very professional and courteous from the women in the office to the technician that came to our home. The technician seemed very knowledgeable and was able to repair our dryer. I highly recommend Neighborhood Appliance Repair.
Merki, the technician, arrived on schedule, diagnosed the problem quickly, presented options clearly. Part came in as promised and they called to schedule the appointment to install it. Again, Merki arrived as promised then installed the part quickly. So far oven is working like new! Would definitely recommend Neighborhood Appliance! What a relief to find an organization that does what it’s suppo... More
Merki, the technician, arrived on schedule, diagnosed the problem quickly, presented options clearly. Part came in as promised and they called to schedule the appointment to install it. Again, Merki arrived as promised then installed the part quickly. So far oven is working like new! Would definitely recommend Neighborhood Appliance! What a relief to find an organization that does what it’s supposed to! Less
use them to confirm that my refrigerator compressor was dead. The guy was a little grouchy. Did suggest I get a new refrigerator, which sucks, because that model, or similar one is around three grand, and I'm sure it would've been cheaper and faster if he just ordered a new compressor for around $400. What can I say? ***NOTE*** Idiot t want to sound negative. They were excellent at contacting m... More
use them to confirm that my refrigerator compressor was dead. The guy was a little grouchy. Did suggest I get a new refrigerator, which sucks, because that model, or similar one is around three grand, and I'm sure it would've been cheaper and faster if he just ordered a new compressor for around $400. What can I say? ***NOTE*** Idiot t want to sound negative. They were excellent at contacting me, showing up when they said they were going to, and, to be fair, I have an annoying Yorker. Since my initial comment, they did provide clarification, Sanford, I must say, they charged $30 less than other appliance repair companies. As a result, I appreciate their honesty and would recommend their service. Less
The service Tech Robert was on time and clear and concise with his quote. Cost was actually fair and less than initially quoted. Repair was quick and dryer is working perfectly. I highly recommend this company.’
I've used this repair service a couple of times for my washer & refrigerator repairs. They are very friendly and professional, from the office staff who books the appointments to the repair personel who show up.
Exceptional service and professionalism. The repairmen were courteous and knowledgeable. Didn’t try to gouge and fix more than they had to. I will definitely use them in the future.
I am very satisfied with the service I received from this company. Alex was professional, pleasant and gave a clear in explanation of the problem.
Prompt service I have used this company several times and have recommended this company to others. Technicians are knowledgeable and courteous.