I rented a HMO room for 2 years, originally from Ox Living but this property transitioned to being managed by Cardea Lettings over a year into this letting. The transition period could have been smoother. We didn't receive important emails/messages from Cardea lettings which resulted in them locking multiple house members belongings, including my working from home equipment in the communal offi... More

I rented a HMO room for 2 years, originally from Ox Living but this property transitioned to being managed by Cardea Lettings over a year into this letting. The transition period could have been smoother. We didn't receive important emails/messages from Cardea lettings which resulted in them locking multiple house members belongings, including my working from home equipment in the communal office which was a huge inconvenience to me. The cleaners for communal areas didn't attend weekly in the transition from letting agents, I still don't believe they attend weekly, I found maggots and a foul odour in the hallway the week I moved out. I found the check out report conducted by Sarah to be pedantic. Many of the issues flagged were existent when I originally moved in but not correctly logged in the transition from letting agents. When I originally moved in, there were maggots when I flushed the toilet for weeks, I left on a work trip and had to cover the toilet in cling film in fear of what I would return to. There was faeces smeared into the bathroom walls and floor tiles with splatters of it on the ceiling. There was also brown stains and blue paint marks all over the mattress, carpets and most furnishings. I was asked to move out for a few weeks while Ox Living rectified the issues only to discover 5 weeks later they had only half cleaned the bathroom. Frustrated I moved back in and addressed most of the problems myself. I cleaned and scraped off excess paint from most furnishings, hired a carpet cleaner and used many bottles of bleach to make that room habitable and remove the smell of faeces. It was very disappointing on check out by Cardea Lettings for them to flag some of the pre existing issues. Unfortunately I was ill during the window in which I could raise this with Reposit and ended up paying £442 on departure Charges break down £360 for repaint (the room looked like it was painted with a mop before I moved in) £40 for cleaning £42 for a replacement key - despite agreeing to post it back Less

We first met Sarah when she was working with a letting agent who was looking after our properties. As well as putting in place processes and procedures which reassured us we were compliant at every stage, she managed the tenants beautifully and ensured our properties were well maintained and a lovely place for people to live in. Sarah was a joy to work with - always had a smile and a laugh and... More

We first met Sarah when she was working with a letting agent who was looking after our properties. As well as putting in place processes and procedures which reassured us we were compliant at every stage, she managed the tenants beautifully and ensured our properties were well maintained and a lovely place for people to live in. Sarah was a joy to work with - always had a smile and a laugh and we really missed her when she decided to move on. We know she will make a success of this new venture and would highly recommend her services. Less

Very impressed with Sarah at Cardea Lettings. Very clear and professional with every communication we have had.

I have been working with Sarah from Cardea lettings for a few months, Sarah is very professional and knowledgable about property lettings and has significant time served experience whilst bringing a refreshing view to managing property portfolios to maximise yield potential.

Sarah as been a huge help with helping us with our buy to let properties, from finding tenants through to managing these properties for us on an ongoing basis. She is always on hand for any queries and questions and manages any issues in a quick and effective manner.

Sarah's knowledge and expertise make her the go to in the local lettings sector. Highly recommend you give her a call.

Firstly Sarah has a wealth of knowledge of the residential lettings market and especially in the HMO field. She really helps take away the risk that Landlords that self manage face today. Coupled with her high energy and passion for the industry she would be a pleasure for any Landlord looking for care and support in managing properties and tenants.

Can not recommend highly enough, Sarah is incredibly knowledgeable and delivers such a professional service.

Extremely helpful and knowledgeable. Would recommend to anyone.

Have worked with Sarah for a few months now and really appreciate her professionalism and how she approaches every property. Would definitely recommend and look forward to a long relationship with our team and our clients.