based on 22 reviews
No post purchase involvement by the owner, once you pay, you are forgotten and will never see the most basic courtesy, a response to a question. Forget trying to get some sort of sleep warranty for an exchange as other vendors do. Be very sure you want the bed you choose because you will never hear from these people again. You might pay a few dollars more somewhere else, but for considerably mo... More
No post purchase involvement by the owner, once you pay, you are forgotten and will never see the most basic courtesy, a response to a question. Forget trying to get some sort of sleep warranty for an exchange as other vendors do. Be very sure you want the bed you choose because you will never hear from these people again. You might pay a few dollars more somewhere else, but for considerably more customer service and satisfaction. They move locations like the wind and blow you off when you call. Less
Owner Victor Perez does not honor his word. I was told I would be able to exchange my bed for a different firmness in the same line if the one I chose wasn't working. I have been unable to get ahold of him for many weeks now (he does not return calls or messages). Now I'm stuck with a too firm bed that I can't sleep on without pain. I recommend going to mattress firm. They will at least hono... More
Owner Victor Perez does not honor his word. I was told I would be able to exchange my bed for a different firmness in the same line if the one I chose wasn't working. I have been unable to get ahold of him for many weeks now (he does not return calls or messages). Now I'm stuck with a too firm bed that I can't sleep on without pain. I recommend going to mattress firm. They will at least honor their comfort exchange and not ghost you as soon as your mattress is delivered. Less
This is a great place. Jordan is professional and not pushy. He didn't try to sell us just anything. He really seemed to care about what we wanted and needed. The mapping g of the body was really eye-opening. Definitely recommend this place.
Local, honest and accomodating location! Why bother with the traffic and drive when you can get the best customer service locally. They were so helpful in offering their Sleep Map technology to accurately pinpoint what will meet our needs for the best nights sleep. We chose the Tempurpedic Medium Hybrid cooling mattress and couldn't be happier! I love their order tracking, easy communication and ... More
Local, honest and accomodating location! Why bother with the traffic and drive when you can get the best customer service locally. They were so helpful in offering their Sleep Map technology to accurately pinpoint what will meet our needs for the best nights sleep. We chose the Tempurpedic Medium Hybrid cooling mattress and couldn't be happier! I love their order tracking, easy communication and quick delivery. Highly recommend, you won't be disappointed! Less
I have always left with buyers remorse when I have purchased a mattress. Not this time. The store is open and clean. The sales girl, Kristen was spectacular. She was very informative and so charasmatic. I will be back for pillows.
I always try to support local business and am so glad I checked out snooze. Kristin is a blessing and I still talk about how fun it was buying a mattress.
Go see Krystan for your mattress or furniture needs! She is such a great person overall and is in this business to help her customers sleep well!
Best sleep store ever!
Great people!!! Great Experience!!!
The best team in the business imo with the best products on the market. It's obvious they care and the sleep coaches will find the right mattress for you. Highly recommend.
Wow! The staff is incredibly knowledgeable! It’s nice to know the owner is a Chiropractor that really wants you to have the best sleep for your body and overall health ….They truly care!
In great mattress and sales people.
Bought a twin mattress for my little one a couple of weeks ago. He loves his new mattress. I highly recommend Snooze Mattress they were very helpful, great costumer service and the delivery was super quick.
Great knowledgeable folks for the best sleep ever.
Great experience!
Snooze Mattress is AMAZING. The customer service was outstanding. They took the time to accommodate our needs in finding pillows that best suited our sleep habits. The staff is very welcoming and helpful. I would definitely recommend them for your pillow or mattress needs.
This is the place to go if you need a mattress. The pressure mapping technology made choosing our mattress so much easier. Great selection of sheets, pillows, and mattress protectors.
Everyone here was so friendly and inviting. The pressure mapping by Kristin was wonderful and informative. They were so open about the features and which mattress would be best for me.
Informative sleep coaches. Pressure mapping technology helps select best mattress for you.
Such a cool store with awesome people! When I came in they laid me down on the super cool pressure mapping machine which was able to show me where my peak pressure point were and then Snooze recommended me a mattress that was perfect for me… super fun and nice people!!