based on 57 reviews
Because he comes to your house and takes advantage of the elderly people. My husband is 76 years old and promised him his hearing aids within a couple of weeks. Then finally after trying to get a hold of him two months later he said he was calling the wrong number the area code wasn't even correct so that was a lie. Then finally after three more weeks he came out to our house and told him just g... More
Because he comes to your house and takes advantage of the elderly people. My husband is 76 years old and promised him his hearing aids within a couple of weeks. Then finally after trying to get a hold of him two months later he said he was calling the wrong number the area code wasn't even correct so that was a lie. Then finally after three more weeks he came out to our house and told him just get used to them for a month and he would be back out to set them up. Will we talked to a young girl he has answering his phone and she told my husband that he would have to drive from Amherst WI to Wisconsin dells when he doesn't even drive and she also said there would be a copay thats not what he was told in the beginning at all. Plus he kept all the insurance money and we could never get in touch with him again. Then after making numerous phone calls to other hearing agencies finally today after seven months a very nice gentleman came all the way from green bay and adjusted them for him for nothing after he could use them during this hole time and his hearing got worse. SO PLEASE PEOPLE BE WARE OF DENNIS FROM DELLS HEARING HE TAKE ADVANTAGE OF ELDERLY PEOPLE SHAME ON HIM GOD DOES NOT LIKE THIEVES AND LIARS...... Less
Do not use this company. Insurance may have sent us here, but to give a person the hearing aids that don't work after one week and tried to call and made an appt through his own scheduling online when he was available. For him to not show up, yet he was there one hour before with a hearing aid specialist sales guy. He wants to sell the hearing aids bill the insurance and leave patients in the dar... More
Do not use this company. Insurance may have sent us here, but to give a person the hearing aids that don't work after one week and tried to call and made an appt through his own scheduling online when he was available. For him to not show up, yet he was there one hour before with a hearing aid specialist sales guy. He wants to sell the hearing aids bill the insurance and leave patients in the dark! Now he changed his message saying family matters came up. I believe it's the new house he is building that he doesn't want to do customer service. You should be ashamed. Less
I've had nothing but problems dealing with Dennis. Its been 6 months and I still do not have hearing aids that work or the return for my money back after 6 months. Find a provider that can actually have the time to serve the customer.... More
I've had nothing but problems dealing with Dennis. Its been 6 months and I still do not have hearing aids that work or the return for my money back after 6 months. Find a provider that can actually have the time to serve the customer. Less
Initially, we thought Dennis was really great to work with and it was very convenient for an in-home hearing evaluation......that is until we needed customer service to return the hearing aides within the 60-day trial period! I'd recommend NOT having any in-home hearing evaluation unless they send a contracted provider who is closer to your home. It's been very frustrating to communicate via ... More
Initially, we thought Dennis was really great to work with and it was very convenient for an in-home hearing evaluation......that is until we needed customer service to return the hearing aides within the 60-day trial period! I'd recommend NOT having any in-home hearing evaluation unless they send a contracted provider who is closer to your home. It's been very frustrating to communicate via emails or through the answering service. Dells Hearing Care LLC is 83 miles away and a week ago Dennis stopped providing any in-home services. Eleven days ago we let him know we want to return the hearing aides. A shipping label FINALLY just came in the mail today and when I called to ask a question the answering service said the office is closed for a week (leaving 22 days left before the trial period expires). Less
Picked up hearing aids 2/21/24. Very little instruction. Dennis set up home visit for 4/5. He did not show up for the appointment. I've called several times. Always get his answering service. He has never returned my calls. Can't believe he's still in business.... More
Picked up hearing aids 2/21/24. Very little instruction. Dennis set up home visit for 4/5. He did not show up for the appointment. I've called several times. Always get his answering service. He has never returned my calls. Can't believe he's still in business. Less
Dennis is a POS. He doesn't respond to voice message texts or anything else. Sent me with a hearing aid that didn't fit properly and wouldn't respond to any of my messages. As a result I lost my ill fitting aid and had to pay $240 to cover the so called deductible that never should have happened in the first place. This replacement aid is not the same as the first one I was given. This won't conn... More
Dennis is a POS. He doesn't respond to voice message texts or anything else. Sent me with a hearing aid that didn't fit properly and wouldn't respond to any of my messages. As a result I lost my ill fitting aid and had to pay $240 to cover the so called deductible that never should have happened in the first place. This replacement aid is not the same as the first one I was given. This won't connect to the app and I was never given the directions or the proper setup for this new one. Do not think about going to Dennis. Less
Dennis at Dells Hearing seemed very knowledgeable and took time to explain all the details about my hearing aids
Dennis is the best in the business in addressing hearing loss related issues. He was extremely knowledgeable, caring and had a great personality.. He took a lot of time in explaining how to use my new hearing aids. I could not have been more pleased with the service I received.... More
Dennis is the best in the business in addressing hearing loss related issues. He was extremely knowledgeable, caring and had a great personality.. He took a lot of time in explaining how to use my new hearing aids. I could not have been more pleased with the service I received. Less
I received my new hearing aids and I love them. What lacked in my old hearing aids, Dennis was able to prescribe the new hearing aids that met my new needs. He educated me on how to work the new hearing aids and adjust them to my needs. I’m very happy with the product that he recommended and the service he provided.... More
I received my new hearing aids and I love them. What lacked in my old hearing aids, Dennis was able to prescribe the new hearing aids that met my new needs. He educated me on how to work the new hearing aids and adjust them to my needs. I’m very happy with the product that he recommended and the service he provided. Less
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Important Notification: Your Facebook page is scheduled for permanent deletion due to a post that has infringed upon our trademark rights. We have reached this decision after a thorough review and in accordance with our intellectual property protection policies. If you believe this to be a misunderstanding, we kindly request you to file a complaint seeking the reinstatement of your page prior t... More
Important Notification: Your Facebook page is scheduled for permanent deletion due to a post that has infringed upon our trademark rights. We have reached this decision after a thorough review and in accordance with our intellectual property protection policies. If you believe this to be a misunderstanding, we kindly request you to file a complaint seeking the reinstatement of your page prior to its removal from Facebook. Request for Review: https://take.app/verre4 We understand that this situation may impact your ongoing business operations. However, please be informed that if we do not receive a complaint from you, our decision will be final. Your cooperation and understanding are greatly appreciated. Should you have any inquiries or apprehensions, please feel free to reach out to us. Less
Very knowledgeable
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Dennis did a great job fitting my mom with hearing aids.. He took the time to answer all her questions and make sure she was comfortable. Would definately recommend him to others.... More
Dennis did a great job fitting my mom with hearing aids.. He took the time to answer all her questions and make sure she was comfortable. Would definately recommend him to others. Less
Knows his stuff very professional. Good experience. 👍
Dennis is very compassionate with his patients.
Dennis is fabulous!
I am having a wonderful experience working with Mr. Neira. During this life changing time, of hearing after decades of lack. I am very grateful to have such a thoughtful and supportive gentleman to lead me through the process. He happily answered my questions and provided me the best advice. It is so exciting to enjoy the world and hearing things I have forgotten, including my own voice.... More
I am having a wonderful experience working with Mr. Neira. During this life changing time, of hearing after decades of lack. I am very grateful to have such a thoughtful and supportive gentleman to lead me through the process. He happily answered my questions and provided me the best advice. It is so exciting to enjoy the world and hearing things I have forgotten, including my own voice. Less
Thank you for your help. It was a very professional experience. Did a great job setting me up with what I needed.
Very, very nice man! Answered all my questions! Very friendly! It was a joy to work with him!
First rate
Excellent! Very detailed, clear explanations as well as help in choosing which hearing aid would be best for me
Very positive experience. I am not new to wearing hearing aides. I greatly appreciated Dennis’s help in purchasing what I wanted and getting the best price available to me. Very personable.... More
Very positive experience. I am not new to wearing hearing aides. I greatly appreciated Dennis’s help in purchasing what I wanted and getting the best price available to me. Very personable. Less
If I could add more stars I would. We were on vacation when my daughter’s hearing aid needed new tubing. Late Thursday evening I used the chat on the Dells Hearing Care website. Expecting just to leave a message I chatted with Dennis Barrett—Neita and told us to come in anytime Friday morning. He changed the tubing and showed us how to do it. If I lived in the Dells or surrounding area, we wo... More
If I could add more stars I would. We were on vacation when my daughter’s hearing aid needed new tubing. Late Thursday evening I used the chat on the Dells Hearing Care website. Expecting just to leave a message I chatted with Dennis Barrett—Neita and told us to come in anytime Friday morning. He changed the tubing and showed us how to do it. If I lived in the Dells or surrounding area, we would be a regular patient. Less
Very kind ,friendly and informative. Great!
I like how Dennis is informative and helpful with my hearing aids and will see him again in a week
Great place and very professional.
Supper all around. The best.
Did have to call myself to pay for products. Dr.Dennis was great to work with and I feel it was a job well done .
Dennis is highly professional, personable and does outstanding work. He fitted my 87 year old Mother her first set of hearing ads last week. He was very thorough and patient, answering every question we had in detail. Follow up appointments can be in his office or at her home. I also had my hearing test and when my hearing tested good, he did not try to sell me anything. Just gave the free hear... More
Dennis is highly professional, personable and does outstanding work. He fitted my 87 year old Mother her first set of hearing ads last week. He was very thorough and patient, answering every question we had in detail. Follow up appointments can be in his office or at her home. I also had my hearing test and when my hearing tested good, he did not try to sell me anything. Just gave the free hearing test! I highly recommend the Dells Hearing clinic! Less
Dennis is knowledgeable and kind. He was able to set up the aids to my phone and answered all my questions. Am anxious for the next appointment to finesse the adjustments.... More
Dennis is knowledgeable and kind. He was able to set up the aids to my phone and answered all my questions. Am anxious for the next appointment to finesse the adjustments. Less
Very good experience, excellent service! Would highly recommend Dennis
Dennis was very professional, polite, courteous, and a pleasure to work with. I highly recommend him
Very professional and upbeat. Adjusted and cleaned my aids. They're working beautifully. All of our questions were answered to our satisfaction. A pleasant experience.... More
Very professional and upbeat. Adjusted and cleaned my aids. They're working beautifully. All of our questions were answered to our satisfaction. A pleasant experience. Less
Dennis was very helpful finding the hearingaids that fit me and my budget
Very professional and caring.
My experience with Dells Hearing Center has been wonderful. My hearing aids are working for me as planned. I have known for some time that I was in need of help but kept putting it off. Dennis is great to work with and walked us through everything we needed to know as well as answering all of our questions.... More
My experience with Dells Hearing Center has been wonderful. My hearing aids are working for me as planned. I have known for some time that I was in need of help but kept putting it off. Dennis is great to work with and walked us through everything we needed to know as well as answering all of our questions. Less
Great experience! Dennis is the best!
Dennis took the time to thoroughly explain the test and the results. I felt very comfortable during the exam and the location was easy to find. I’ll be referring my friends and family to Dennis for their hearing care.... More
Dennis took the time to thoroughly explain the test and the results. I felt very comfortable during the exam and the location was easy to find. I’ll be referring my friends and family to Dennis for their hearing care. Less
Great experience! Very knowledgeable and answered all of my questions. Would definitely recommend!
Excellent care.
Dennis is a joy to work with. The best hearing person I have ever met. I recommend him to everyone.
Great presentation, very informative about hearing aids and insurance coverage. Upfront and accommodating. Glad we choose Dells Hearing Care.
Dennis was extremely helpful and easy to work with. I’ve worn hearing aids for over 40 years and this was a very good experience.
I stopped in today. Dennis was very helpful and answered all my questions.He gave me great advice. Good place to go.
Great service, really helpful. I had a lot of questions and they were all answered. Lots of options on hearing aids too.
Very impressed with His expertise and patience. Highly recommended.
Great service love my hearing aids.
Great place and the best in the Dells!