based on 10 reviews
Faith is friendly and professional!
Very professional, service team was out next day. I called and spoke with Faith frantic about mold that was found in my bathroom from a leak we were unaware of. A service man named Miguel came out and assessed the damage and had a crew out the next day to fo fix and repair. Faith was very helpful took care of all the billing with my insurance agency. Faith kept me updated and thank goodness my on... More
Very professional, service team was out next day. I called and spoke with Faith frantic about mold that was found in my bathroom from a leak we were unaware of. A service man named Miguel came out and assessed the damage and had a crew out the next day to fo fix and repair. Faith was very helpful took care of all the billing with my insurance agency. Faith kept me updated and thank goodness my only out of pocket was my deductible. I would definitely recommend this company, Faith was very helpful and took ownership of my problem as if it was her own. Less
We recently moved into a new home and found we had mold issues. Faith was very friendly and professional in answering my questions and setting up our service.
When I called advanced restoration about my fridge leaking in my kitchen the young lady I spoke with was very professional. She let me know that someone would be coming out to go over the evaluation and possibly set up equipment. They dealt hands on with my insurance company and we’re able to get everything put back in my home the way it was within a timely manner.
Had a pipe leak into my living room which caused mold growth. Shelby took my initial phone call, she was professional, able to answer the few questions I had and let me know that the next step would be to talk to Miguel. From having the technicians come out, to dealing with the insurance adjusters to the put back of my home It was smooth sailing and had few bumps. Would definitely recommend.
Shelby was a great help. I really enjoyed the customer service and quality work. Thank you .
They have really good employees and the respond really quickly
Came home to a flood pouring from the bathroom Turned out to be the toilet supply line. I thought we could clean up in the morning after shutting the valve but the laminate floor in my bedroom was literally floating, squishing. I knew if it didn't get dried quickly I could end up with Mold. My wife googled flood company in Coral Springs and called. It was 8pm but Miguel answered the phone and li... More
Came home to a flood pouring from the bathroom Turned out to be the toilet supply line. I thought we could clean up in the morning after shutting the valve but the laminate floor in my bedroom was literally floating, squishing. I knew if it didn't get dried quickly I could end up with Mold. My wife googled flood company in Coral Springs and called. It was 8pm but Miguel answered the phone and listen to my story and sent to gentleman that night were able to clean up the standing water and set up a few fans and 2 dehumidifiers. They were in and out in an hour and came the next morning to assess things. The water had gone into the hallway as well and that floor was removed as well. They used meters and only removed areas that had water under it. I had heard night mares of people getting over charged and making a huge job out of a small one. But this wasn't the case. Bio and his crew were super nice and simply went step by step while giving us an education on the dry out process. I wish we didn't have the flood but these guy did the right thing. They dealt with the insurance directly and even the adjuster said it was rare to see a company not over demo some ones house. We lucked out. They are doing the build back and even this has been a quick process. Thanks to Miguel and his quick response and momentum the job was contained and stabilized the same night, we received an education the following day and top level communication throughout the process and the rebuild. Definitely would recommend them at least for jobs at this level. Thanks again. Dave Coral Spring. Less
Advanced Restoration has great employees and do great work.
To our surprise we found mold in our new home that we have only lived in for 4 months. We immediately called Advanced Restoration & Company and spoke with Miguel. He left a very good first impression. Miguel came out first thing the next morning to do a mold inspection and within 15 minutes he was able to find the mold and the source of the old leak the previous owner had which originated under t... More
To our surprise we found mold in our new home that we have only lived in for 4 months. We immediately called Advanced Restoration & Company and spoke with Miguel. He left a very good first impression. Miguel came out first thing the next morning to do a mold inspection and within 15 minutes he was able to find the mold and the source of the old leak the previous owner had which originated under the AC unit in the wall. We started the remediation a few days later and I was genuinely shocked at the level of professionalism this company has. We have 3 kids and they blocked off the area with mold so well that we never had to leave the house. They take cleanliness seriously which I really appreciated. Less