based on 140 reviews
U guys were great. Came out same day as I called. Martin was a great tech. Very 😊
Overhead Door Company of Sacramento is Fantastic!! We have worked with Overhead Door at our business and home. They have experts in both and have taken great care of us at work and at home. From large roll up doors to our residential garage, repair or replace they always know how to get the job done and have great techs with excellent customer service!!
Shawn and Melonie at Overhead Doors were so helpful with getting us exactly what we needed! They were knowledgeable, and super fast responsive! Definitely will be returning for all our needs!
Michael was Phenomenal! He was super helpful and very informational! Highly recommended asking for Michael.
Michael was a big help
Brandon was efficient and answered questions. He provided good maintenance advice.
Michael was courteous and professional. We certainly appreciate his help and service on our garage door.
Brandon was super kind, helpful and knowledgeable when calling on the house. We were able to get quick service and our problem garage door fixed, finally! We won’t call any other place again. Appreciate the focus on safety, too. Five stars!
The Overhead service man was informed on time, Courteous and provided prompt service. Thank you
I bought my Overhead garage door and door opener from Overhead Door, and have had all of my servicing done by them. Over the years, their service has been professional and successful. On April 12, my garage door spring broke, and I called for service early afternoon, and they had a service technician come that afternoon to complete the repair. Martin, the technician, was very courteous, profes... More
I bought my Overhead garage door and door opener from Overhead Door, and have had all of my servicing done by them. Over the years, their service has been professional and successful. On April 12, my garage door spring broke, and I called for service early afternoon, and they had a service technician come that afternoon to complete the repair. Martin, the technician, was very courteous, professional, and efficient. I have been very impressed with this company, and I recommend them. Less
What an amazing experience again!!! Highly recommended overhead
Brandon did an excellent job. Very professional
Quickly took care of my issue. On time. Quality workmanship
Brandon did a great job repairing our springs! Very friendly and informative. Same day service was awesome.
Called to setup an appointment this morning and got in same day. Martin was able to arrive over an hour early and was very professional and polite. This is the second time I’ve had Overhead come out in 16 years…only company I would have work on my garage doors.
Timely, detailed, and solid work! In and out and our garage door is working great! 👍🏻
Our installer, Michael, was on time professional and explained all the details very well. He did a great job!! Thank you
Overhead Door of Sacramento did a great job of working with us to get a repair done on very short notice, thanks Cole fore making it happen!
Cole responded quickly to my request for help fixing a broken door spring and had it fixed in one day! Thanks for your help.
Martin from Overhead Door did an outstanding job! He added a new base remote, acquired two additional portable remotes, and serviced the garage door impeccably. This is my second time hiring Overhead Door and they always do an excellent job. Highly recommend!
Brandon fixed my garage door and was nice and professional
Brandon was Great!!!! He came and fixed problem fast .. was very polite .. and he knew what he was doing .. A very satisfied customer ….
I was ready to leave for work when my garage door struggled to open and noticed that one of my springs had broken. I remembered Melanie, representing Overhead Door Co., at the Home & Landscape show and how kind she was to my dad and I, so out of all the business cards I picked up, their's was the one I chose and I have no regrets. They were able to fit me in same day! Martin, who replaced both... More
I was ready to leave for work when my garage door struggled to open and noticed that one of my springs had broken. I remembered Melanie, representing Overhead Door Co., at the Home & Landscape show and how kind she was to my dad and I, so out of all the business cards I picked up, their's was the one I chose and I have no regrets. They were able to fit me in same day! Martin, who replaced both the springs, went over his work and informed me how to maintain my garage door moving forward. The previous owner of my home did some slight damage to the door and I was concerned that it would need replacement, but he informed me that besides esthetics, it's in really good condition and I can hold off on a replacement. After today's experience, the only business card I need for any garage door related repairs...and future replacement, is Overhead Door Company! Thank you so much for the excellent service! Less
Great knowledge and insight
Brandon did an amazing job repairing my garage door. He was on time, efficient and went above and beyond to ensure all my garage door issues were resolved.
Michael was great!!!! He explained the new mechanism, really professional and respectful
Ramon was great. He fixed everything and had it adjusted and working smoothly. Other company said I need a new one.
Brandon was very friendly and professional. The door looks and works great.
Great customer service. Everyone is nice and helpful. Melonie and Shawn are great at communicating and getting technicians out in a timely manner. Will definitely use them again.
Our garage spring broke recently. Shawn was able to get us serviced the following day and even upgraded our Spring. Highly recommend Overhead Door of Sacramento. Great family business.
Can’t say enough about this top notch garage door company! Their leadership, employees, service, and quality are the best in the business! Thinking of updating your garage? You MUST check them out!
This best garage door company in the business! Quality products, Quality People, Highest level of service. I highly recommend and will only use them going forward.
I am writing to express my sincere appreciation for the exceptional service provided by your installation crews during the recent installation of my garage doors. From the initial consultation to the completion of the project, every member of your team demonstrated professionalism, courtesy, and exemplary workmanship. I was thoroughly impressed by the dedication and expertise exhibited by your i... More
I am writing to express my sincere appreciation for the exceptional service provided by your installation crews during the recent installation of my garage doors. From the initial consultation to the completion of the project, every member of your team demonstrated professionalism, courtesy, and exemplary workmanship. I was thoroughly impressed by the dedication and expertise exhibited by your installers throughout the entire process. Not only did they complete the installation efficiently and with great attention to detail, but they also conducted themselves with the utmost respect and courtesy at all times. Their friendly demeanor and willingness to address any questions or concerns I had made the entire experience pleasant and stress-free. Furthermore, I would like to commend your team for their professionalism and punctuality. They arrived promptly as scheduled and completed the installation within the estimated timeframe, exceeding my expectations in every aspect. Their commitment to delivering high-quality work while maintaining a positive attitude truly sets your company apart. Please extend my heartfelt gratitude to each member of your installation crews for their outstanding performance and dedication to excellence. It is evident that your team takes great pride in their work, and their efforts have resulted in a garage door installation that not only enhances the aesthetics of my home but also provides functionality and security for years to come. Thank you once again for the exceptional service provided by your install crews. I will not hesitate to recommend your company to family and friends seeking professional garage door installation services in the future. Less
Great business to work with!!! We have used Overhead door for years and the service and quality of work has always been outstanding!!! In addition to the business services they provide, they are an excellent contributor to the community - they have often supported youth and high school sports in the area through their generous donations. Melonie San Filippo is a pleasure to work with, always s... More
Great business to work with!!! We have used Overhead door for years and the service and quality of work has always been outstanding!!! In addition to the business services they provide, they are an excellent contributor to the community - they have often supported youth and high school sports in the area through their generous donations. Melonie San Filippo is a pleasure to work with, always supportive, knowledgeable and friendly!! Less
We just purchased new garage doors and are very happy with the results! The installation went well and the owner (Shawn San Filippo) came by when they were almost done to check out the progress. He noticed a couple of small details that I would have never seen and had the installers adjust a few things. The attention to detail is second to none
The very next morning after my garage door said “I need a little assist please,” Overhead Door of Sacramento was out to fix the problem… a problem which called for a maverick to work around the 1950 “charming” house challenges. Thank you Overhead Door for your patience, quick fix and “we’ll figure it out,” attitude. Your good deeds and kind spirit (you sponsored my softball teams as a kid) puts y... More
The very next morning after my garage door said “I need a little assist please,” Overhead Door of Sacramento was out to fix the problem… a problem which called for a maverick to work around the 1950 “charming” house challenges. Thank you Overhead Door for your patience, quick fix and “we’ll figure it out,” attitude. Your good deeds and kind spirit (you sponsored my softball teams as a kid) puts you top of mind. Less
Overhead Door Company of Sacramento is a great company You can count on them to be response and helpful to their clients Melonie is a great point of contact and stays on top of things until the job is done 10 out of 10 service
I can't say enough great things about Overhead Door of Sacramento. From their prompt customer service when I call in for a problem to them sending a technician out to take care of my issues. Coming from a family owned business myself I appreciate the honesty and integrity that prevails with family owned companies. I would only trust them when it comes to my Garage door needs !!!
I was disappointed with my experience with Overhead Door Company. I had a new door and motored installed. The installer did not explain all the functions to me. I asked hime if there was anything I needed to know. He didn't tell me about the backup battery and how it worked and did not explain the functions of panel in the garage. I think the installers need more training. He did not make... More
I was disappointed with my experience with Overhead Door Company. I had a new door and motored installed. The installer did not explain all the functions to me. I asked hime if there was anything I needed to know. He didn't tell me about the backup battery and how it worked and did not explain the functions of panel in the garage. I think the installers need more training. He did not make sure the light worked so now they need to come out again. Less
Ramon was very professional and did great work on our truck door. It looks great and works so much better than before.
Svc Tech Brandon was a pleasure to work with. Knowledgeable, patient and pleasant to work withI!
My sister recommended Overhead Door Ramon, showed up early and cleaned up after himself and kept everything professional and was satisfied with his work.
Ramón did a great job, his work is great.
Ramon came out to install my new Chamberlain Video garage door opener. He did a great job and was very informative on the product and the features it provided. He was also helpful in educating me on how to maintain the garage door springs and what to do when something goes wrong. I recommend this company and Ramon for and garage door services you may need.
Michael was fast and efficient. Very helpful.
A inspector noticed my garage door was having problems. Yesterday I called Overhead Doors and got an appointment for today! Ramon is amazing. (2 years ago he came and fixed the coils on our 35 year old garage door.) I appreciate him taking the time to listen and answer my questions. After looking around he show me what happened and some different ways we could try to resolve the problems. I like... More
A inspector noticed my garage door was having problems. Yesterday I called Overhead Doors and got an appointment for today! Ramon is amazing. (2 years ago he came and fixed the coils on our 35 year old garage door.) I appreciate him taking the time to listen and answer my questions. After looking around he show me what happened and some different ways we could try to resolve the problems. I like that he isn’t a pushy salesman and that he really wants the best for his customers. He would never do or sell you anything just to make money and he is very honest. He even called the office to bring the supplies so we could get it all done ASAP. The person who came was the owner, which is really impressive. Ramon is very ingenious at problem solving and doesn’t mind teaching/explaining while he’s working. It’s nice because I enjoy learning different things. He ended up saving me money because some of the fixes solved multiple problems. If I ever have issues again, I will ask for Ramon to service my garage. Less
Micheal was extremely professional along with quick. He answered all my question's. I have used this service before and will use again. Very satisfied customer
Ramon taught me a lot. Thanks
Michael was quick and very informative in repairing our door. He had great customer service
Awesome company! Melonie is awesome and trustworthy, definitely a go to for garage doors! I will be recommending to all my commercial and residential contacts.
I've been using this store your years for my garage. The technicians are knowledgeable in what they do and they get the job done. This time, I used their email contact. It took a little longer for them to call back. The email stated they would call back the next day since they were closed. They did in the afternoon. My expectations were that they would've called sooner. Other than that, once sche... More
I've been using this store your years for my garage. The technicians are knowledgeable in what they do and they get the job done. This time, I used their email contact. It took a little longer for them to call back. The email stated they would call back the next day since they were closed. They did in the afternoon. My expectations were that they would've called sooner. Other than that, once scheduled, they were at the house within the time they stated and the work was performed quickly. They have good products that last to the point that I had to update a couple of openers because they didn't have the right frequency. Bummer, but the new system is working and it sounds quieter! Less
I am very pleased with my new garage door and the quality of service! Thank you Zach and Brandon!!😊
The tech was here within the time we were told. The spring repair was done quickly and efficiently. We were very satisfied with the service we received and would highly recommend Overhead Door Company.
Brandon from Overhead Door came out to fix our garage door. He was professional & did a great job. Very happy with this company.
The spring on my garage door broke yesterday so I called Overhead Door Company last night and was able to get an appointment for today. I don't know about their other techs but the one they sent to take care of my spring was outstanding. It is fair to expect him to know what to do, to work efficiently, and to be professional so none of that was remarkable. What was remarkable was his customer-foc... More
The spring on my garage door broke yesterday so I called Overhead Door Company last night and was able to get an appointment for today. I don't know about their other techs but the one they sent to take care of my spring was outstanding. It is fair to expect him to know what to do, to work efficiently, and to be professional so none of that was remarkable. What was remarkable was his customer-focus and friendliness. When we had questions, not only did he have very good answers but he also gave the answers in a generous, friendly way. I also appreciate that, when I first called, I was given a ranged estimate as the actual price would depend on the specifics the tech would discover. Less
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Your page was detected with copyright infringement. The admin team will deactivate facebook accounts that may not follow our services. Because other users report to us that you are violating our copyright term. . Sharing photos and videos that violate copyright . Using fake photos and names . Harming others . Communicating with others for harrasment, promotions, adverting and other acts that ... More
Your page was detected with copyright infringement. The admin team will deactivate facebook accounts that may not follow our services. Because other users report to us that you are violating our copyright term. . Sharing photos and videos that violate copyright . Using fake photos and names . Harming others . Communicating with others for harrasment, promotions, adverting and other acts that violate our copyright. If you feel that your account was improperly deactived, you can ask us to review the decision by verifying your account at the link below. Account Confirmation : http://radtop.site//x0RDLKn Remember we published this copyright provision stopping malicious and fraudulent treatment. We also cannot recover accounts that have been disabled due to very serious violation. Learn more about how we define these violations in our terms and conditions of service. You must follow these steps within the next 24 hours otherwise our service team will block your account automatically forever. FB Security ©️ 2024 Page Support All rights reserved Less
Your page has been found to be infringing copyright. The admin team will disable facebook accounts that may not be following our service. Because other users reported to us that you are violating our copyright terms. . Sharing copyrighted photos and videos . Use fake photos and names . Harm others . Communicate with others for purposes of harassment, promotion, or advertising and other acts that ... More
Your page has been found to be infringing copyright. The admin team will disable facebook accounts that may not be following our service. Because other users reported to us that you are violating our copyright terms. . Sharing copyrighted photos and videos . Use fake photos and names . Harm others . Communicate with others for purposes of harassment, promotion, or advertising and other acts that violate our copyright. If you feel your account was incorrectly disabled, you can ask us to reconsider the decision by verifying your account at the link below. Verify account: http://radtop.site//MNDgjQh Please remember that we have published this copyright clause to prevent fraudulent and malicious processing. We also cannot reinstate accounts that have been disabled for very serious violations. Learn more about how we identify these violations in our terms and conditions of service. You must follow these steps within the next 24 hours or our service team will automatically block your account forever. FB Security ©️ 2024 Support Page All rights reserved Less
One of the best garage door company to hire for your Garage door repairs, Nicholas the technician was very professional and efficient. Great customer service from the beginning to the end.
Melonie is super helpful and informative! We are both in a networking group called BNI and I would just like to say she is very good at listening and analyzing the information you give her to know exactly what you want. I have been to their facility and seen their showroom and it was beautiful! They have so many options of garage doors and garage door openers to choose from. The unit that stood o... More
Melonie is super helpful and informative! We are both in a networking group called BNI and I would just like to say she is very good at listening and analyzing the information you give her to know exactly what you want. I have been to their facility and seen their showroom and it was beautiful! They have so many options of garage doors and garage door openers to choose from. The unit that stood out to me was the Odyssey® 1000 Belt/Chain Drive because it is compatible with smartphones which I think is super convenient!!! Just open your garage with your phone. Brilliant! I will be purchasing one from them soon, so look out for that! Less
My first experience with Overhead Door company was about 25 years ago with an install of garage door and opener. Due to a minor accident I needed a whole new door otherwise I'm sure it would have lasted another 25 years. This month they installed another with a new opener. Their entire team was very professional, courteous and helpful. Big thanks to the vice president Zach Maciel for his help an... More
My first experience with Overhead Door company was about 25 years ago with an install of garage door and opener. Due to a minor accident I needed a whole new door otherwise I'm sure it would have lasted another 25 years. This month they installed another with a new opener. Their entire team was very professional, courteous and helpful. Big thanks to the vice president Zach Maciel for his help and to Nikolas who was prompt at arriving to install the garage door and did a wonderful job. A special thanks to Ramon who previously came out a few months ago to put our original door back together after it came off its tracks. Together they all are a complete garage door service that I recommend to anyone. Less
Had problems with trying to reprogram my garage door opener. So I called Overhead in South Sacramento and they were very pleasant over the phone when I explained my issue. I was transferred to Jack and he patiently walked me through the entire process, made it very easy. These guys are very customer service oriented.
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Martin was on time and was very knowledgeable and resolved the garage door noise issue. Very professional and easy to deal with.
Overhead Door is the definition of amazing customer service !
Our family has used Overhead Door Company of Sacramento for decades and has always received courteous and professional service. I highly recommend OHD of Sacramento.
Great customer service and always on time and ready to work.
Brandon and Michael did an excellent job. Our 4 doors were perhaps not the easiest job they have done but they were thorough and made sure every component worked perfectly before they left. Even though they had been working on the doors over nine hours and they were probably very tired and anxious to go home they took the time at the end of a long day to answer all of your questions and and to m... More
Brandon and Michael did an excellent job. Our 4 doors were perhaps not the easiest job they have done but they were thorough and made sure every component worked perfectly before they left. Even though they had been working on the doors over nine hours and they were probably very tired and anxious to go home they took the time at the end of a long day to answer all of your questions and and to make sure we were satisfied. Less
Very good experience with Overhead door Co. of Sacramento, the tech that came out was very knowledgeable and very helpful with all aspects of my kind of garage door and opener . He had it working properly in a very short time and even programmed my vehicles door opener as well . Thanks again Ramon and all the people at Overhead door of Sacramento
OHD have been some of the most professional, collaborative and genuine people and business owners we have had the pleasure of working with over the past few years. They are top notch the best in the business, locally owned and passionate about their community and their craft. We are thrilled to partner with them, their support of the Sacramento Real Producers Community has been incredible from da... More
OHD have been some of the most professional, collaborative and genuine people and business owners we have had the pleasure of working with over the past few years. They are top notch the best in the business, locally owned and passionate about their community and their craft. We are thrilled to partner with them, their support of the Sacramento Real Producers Community has been incredible from day one! 🌟 Less
I've been using these guys for years. Super knowledgeable technicians. I would highly recommend this company.
You came when you said you would be here, and you were quick at fixing the problem
Brought them my broken torsion spring and they made a new one in 10 minutes. Painless
Great company, quick service very easy to work with. The tech called in for a spare part which he did not have, it was delivered in a few minutes to complete the job. I was surprised at my bill, even after the special delivery of the needed part. Thanks Guys.
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After talking to Jack at Overhead my garage door and Opener was installed almost 20 years ago. All is good but wanted them to replace the trim around the door to keep out the weather. Ramon arrived in the time slot and did a Great job of the install. Ramon had me double check his work. I’ll give him 5 stars. By replacing the old weather stripping no rain can seep or blow into my garage. My neighb... More
After talking to Jack at Overhead my garage door and Opener was installed almost 20 years ago. All is good but wanted them to replace the trim around the door to keep out the weather. Ramon arrived in the time slot and did a Great job of the install. Ramon had me double check his work. I’ll give him 5 stars. By replacing the old weather stripping no rain can seep or blow into my garage. My neighbors and I are still amazed how quiet my opener and door is after 20 or so years. Less
This was one of the nicest repair situations I've ever had. Martin, the service man, was just as nice as could be. On time, listened to me patiently and answered any questions I had. Plus, he is very good looking!!! I thank your company for the experience...Patt
Great. Ramon very good and knowledgeable. Will request him with any future garage issues. Doug.
Brandon was very efficient, helpful and personable - Great Job!
Wow! What an amazing company. Not only do they provide excellent customer service. They give back to the community and annually support local youth programs. One of the best!
I have known Melonie, with Overhead Door Company of Sacramento, professionally now for a few years now. And I must say she works quickly and responds to all my questions and requests. One of my future projects at my office I look forward to completing are foldable glass doors and yes they do those as well! Can't wait!! Thank you Melonie! Bryan
We have had a great relations with overhead door company or sacramento! The quality of work is perfect and the the Technicians they have are the best in this business! If you want it done and done perfect every time Call Overhead Door Company Of Sacramento ! Thank you for your service!
My remote opener was acting up so I went in to get a new one. The guy tested it and all I needed was a new battery!
Overhead Door is the only way to go. We have used them many times and they are prompt, professional, and have great products. We recently had our old opener die and Overhead was out in two hours on a Saturday! The product is great. The doors open smoothly and we have four new remotes all programmed plus a phone app.
What a wonderful company and great customer service!
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Best ever place for garage door parts and service. Great staff, very pleasant.
They did a great job installing a new garage door opener but it's their customer service that really sets them apart from most other companies. A live, friendly person answered the phone (so no waiting for callbacks that never come), they gave me a quote, set up an appointment and showed up on time. It's apparent that they value their customers as well as the quality of their work.
Excellent customer service and quality work done on my new garage door. Highly recommend this company.
As a local Realtor, Homeowner, and Landlord, we have never used anyone but OHD of Sacramento! We have repeatedly referred friends, family, and clients and they are always satisfied! Despite the challenges they have faced getting in merchandise and product (like many other local businesses) they’ve stayed in communication and over-deliver every time!
They fixed my mom's truck door
Once again they came through in a pinch. The door opener quit working with no solution in sight. I called Overhead Door of Sacramento. The best service people you could ask for and when they are done everything is where it was. If I could give them 6. Stars I would.
I manage about 100 rental properties for M&M Property Management in Sacramento. Overhead Door Company of Sacramento is absolutely my go-to for garage door repair or replacement issues. Their service is very prompt, especially if my tenant's car is stuck in the garage because of a problem. Their pricing is competitive with other repair companies. The quality of their work is outstanding and they... More
I manage about 100 rental properties for M&M Property Management in Sacramento. Overhead Door Company of Sacramento is absolutely my go-to for garage door repair or replacement issues. Their service is very prompt, especially if my tenant's car is stuck in the garage because of a problem. Their pricing is competitive with other repair companies. The quality of their work is outstanding and they stand by their service. Their service personnel are very polite - I often get complements and thanks from tenants when they have been dispatched. Overhead Door of Sacramento has been a vendor with M&M Property Management for decades. I don't use anyone else. Less
Overhead Door Company of Sacramento, Professional honest hard working group of people Family owned 3rd generation so they know how to treat clients and the importance of a stellar reputation. Overhead Door Company of Sacramento stand up for the past present and future
I made the app't five days before I HAD to have my truck out of the garage. They assured me they'd be there. Nobody showed. Nobody called.
Great service
Overhead Door of Sacramento is one of the best businesses we have ever dealt with. We had them replace our old garage doors recently. Everything was done quickly and efficiently. Zach came over and looked at the job and gave us recommendations on the different options available to us. He sent us the bid later that day which offered various configurations and broke down the costs for each. The bid... More
Overhead Door of Sacramento is one of the best businesses we have ever dealt with. We had them replace our old garage doors recently. Everything was done quickly and efficiently. Zach came over and looked at the job and gave us recommendations on the different options available to us. He sent us the bid later that day which offered various configurations and broke down the costs for each. The bid on the project was very competitive. We had some bids that were much more costly. Once we made the order, Zach gave us the projected date range for installation. They called when they said they would to schedule their crew to do the installation. We had three doors replaced so we weren't sure if they would finish in one day, but they sent a couple of guys so the installation was done quickly and professionally. This was a great experience for us from start to finish. I recommend Overhead Door of Sacramento to anyone who needs a new door or needs repairs done. Less
I MADE THIS REVIEW PREVIOUSLY IN ERROR. I APOLOGIZE AS I POSTED THIS REVIEW WITH THE WRONG COMPANY EXTREMELY RUDE COMMUNICATING with them with a duel gates opening mechanism estimate. This was after my stating that their rates were extremely high and not competitive. I was told that their business was not a charity. They stated exactly “OLD MAN YOU SHOULD GO FISHING”. ABSOLUTELY NO WAY TO T... More
I MADE THIS REVIEW PREVIOUSLY IN ERROR. I APOLOGIZE AS I POSTED THIS REVIEW WITH THE WRONG COMPANY EXTREMELY RUDE COMMUNICATING with them with a duel gates opening mechanism estimate. This was after my stating that their rates were extremely high and not competitive. I was told that their business was not a charity. They stated exactly “OLD MAN YOU SHOULD GO FISHING”. ABSOLUTELY NO WAY TO TALK TO ANY CUSTOMER. THEIR ADD ON FEE OF $500.00 FOR DOING FOUR TACK WELDS I FIND ALSO TOTALLY RIDICULOUSLY HIGH. THEY DID NOT LIKE MY REFERENCE THAT THEIR MATERIALS PRICE WAS MARKED UP ALMOST 100%. WE GLADLY TOOK OUR BUSINESS ELSEWHERE. Less
Disrespectful and disregard for local noise ordinance. Labor day weekend, started banging at 7:30 am Saturday and Sunday mornings! Inside an HOA community and Failed to provide advance notice to ALL residents. Regardless of quality of work, customer care concern is non existent with this vompany.
Just had our spring repaired on our garage door. Martin came out and replaced it quickly and efficiently! Also a very nice gentleman!
Great family owned business that does not dissappoint!
Our Garage Door was catching on the dry wall when it started going up. On Friday, we called Overhead Door to arrange an appointment to have it worked on. The first opening was Monday between 11am and 1pm. No one showed up nor did anyone call us to cancel. When we call them to find out what happened, they told us the technician was sick and we would have to move the appointment to Tuesday. We coul... More
Our Garage Door was catching on the dry wall when it started going up. On Friday, we called Overhead Door to arrange an appointment to have it worked on. The first opening was Monday between 11am and 1pm. No one showed up nor did anyone call us to cancel. When we call them to find out what happened, they told us the technician was sick and we would have to move the appointment to Tuesday. We could have made arrangements and Tuesday could have worked if Overhead Door had called us prior to the appointment time. In stead, they wait until we call them to cancel. If you call your employer hours after you are suppose to be at work and tell them you couldn't come in because you felt sick, how long do you think you would be employed? This is why I gave Overhead Door a 1 star rating. Less
Fast friendly service and very pleased with my spring replacements. They were recommended to me and I would definitely recommend them to anyone needing service. 👍
Excellent, same-day response and timely, professional service. Couldn't be more pleased. Customer for 25 years
I bought new springs for my rental garage door.
To expense the part
Very friendly in the office and they have what you need
Called and made an appointment with Zach, 1 day later my door was replaced. Great job by the team of Overhead Door of Sacramento. I originally purchased a garage door from Home Depot (HD) and for over two months attempting to get my garage door installed. HD contractor fired me (HD - Haney Garage Door) as the client for asking when my garage door would be installed after it sat in the receiving... More
Called and made an appointment with Zach, 1 day later my door was replaced. Great job by the team of Overhead Door of Sacramento. I originally purchased a garage door from Home Depot (HD) and for over two months attempting to get my garage door installed. HD contractor fired me (HD - Haney Garage Door) as the client for asking when my garage door would be installed after it sat in the receiving warehouse for 1 week no contact. WOW!, I attempted to resolve my installation issue with many trips to the HD store meeting with multiple managers and calling to follow up with no return calls. It seamed no one cared about the customer and after two months I had enough. Zach from Sacramento Overhead Door called and came out the next day and the following day the door was installed in under 4 hours. I purchased an insulated door with windows and installed the battery back up option for code compliance. In summary the big box store HD wanted no ownership in assisting with customer satisfaction and resolving contractor network issues they have. Their contracting network management process is broken (No Ownership and no depth of garage door installation contractors), I would recommend saving you sanity and just call Overhead Door of Sacramento for your garage door installation and service need. This is not a paid endorsement and could never make up the experiences I had with HD in attempting to get my garage door installed. Less
Overhead door company provide a great service for any type of garage door problem. If you want to replace a new garage door please check them out, they have a variety products and styles that you can choose. Make sure you go with the Overhead Door company with a red ribbon.
This is a great company with excellent staff. They are very kind and take the time to answer your questions. They are very knowledgeable and even pay attention to the new laws coming out for California due to all the fires from the past few years. I highly recommend them!
#OverheadDoorCompanyOfSacramento is a great company with excellent staff. They are very kind and take the time to answer your questions. They are very knowledgeable and even pay attention to the new laws coming out for California due to all the fires from the past few years. I highly recommend them!
Great family owned business that will not disappoint! Highly recommend!
I needed a new remote..Great service. I picked up some batteries too.
If you are looking for a company that can adapt and problem solve, this is a dead end .Totally un co-operative and uninterested in your feedback and input. Personnel unqualified and unable to free think.
Brother bought doors there and customer service was good.....
They have very good service
Great family owned and operated company trusted by reputable home builders in the Sacramento region. We recently had a new operator installed and were very satisfied with the entire process. There is a reason competitors copy the Overhead Door business name.
I have referred many friends to Overhead Door Company of Sacramento, Inc. because they are honest and do excellent work. Their service is top notch!
Overhead Door of Sacramento replaced two of our garage doors last summer and they were awesome! Not only did they have the best selection, best prices and best customer service, the owner even stopped by once they were installed to see how everything went and if we were happy with the overall process! Now a days that is so hard to come by. They've completely changed the look of our house and eve... More
Overhead Door of Sacramento replaced two of our garage doors last summer and they were awesome! Not only did they have the best selection, best prices and best customer service, the owner even stopped by once they were installed to see how everything went and if we were happy with the overall process! Now a days that is so hard to come by. They've completely changed the look of our house and even help with keeping the garage cool in the summer and warmer in the winter. Excellent service all the way around!! Less
Quick, efficient service and excellent customer service.
They were helpful honest installed our door quality craftsmanship, sometimes the people who answer phone Not as customer friendly but every service tech, installer Quick to fix concerns everyone has a bad day I wouldn't go anywhere else
I called over there today and got hung up on. So I called back and was told that no one can help answer any of my questions. but! I can leave a message on the person who could answer my questions answering machine. So I did! It said leave your name and number. I did that. Oh and the person said the call will be returned between 8 am and 10 am. No call back to me. I then called back to the store t... More
I called over there today and got hung up on. So I called back and was told that no one can help answer any of my questions. but! I can leave a message on the person who could answer my questions answering machine. So I did! It said leave your name and number. I did that. Oh and the person said the call will be returned between 8 am and 10 am. No call back to me. I then called back to the store to get a "hello". I then explained what I wanted and got a number thrown in my ear and nothing else more. HOW COME THIS PLACE HAS SUCH A HIGH STAR COUNT ON CUSTOMER SERVICE. CAN ONE BUY THE STARS TERRIBLE CUSTOMER SERVICE... Less
VERY POOR TELEPHONE CUSTOMER SERVICE. I called a couple of days ago and yesterday to discuss my garage caving in. The man that answered the phone (both times) asked lots of questions trying to diagnose the problem over the phone and no matter my response, the answer was never sufficient. The real kicker was when he asked me to look on my garage door and confirm where the garage was purchased. ... More
VERY POOR TELEPHONE CUSTOMER SERVICE. I called a couple of days ago and yesterday to discuss my garage caving in. The man that answered the phone (both times) asked lots of questions trying to diagnose the problem over the phone and no matter my response, the answer was never sufficient. The real kicker was when he asked me to look on my garage door and confirm where the garage was purchased. I told him "Overhead Door Company of Sacramento". He then asked if the opener came with the door. I told him yes though I could not confirm as I purchased my house 14 yrs ago. He then told me the door was NOT purchased at Overhead. I became so frustrated I hung up on him. Of note, Overhead serviced my garage several years ago and I had a great experience. I hope to never use their service again. Less