What our clients say about us
5.00
57 reviews
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5
I woke up a few weeks ago to an unexpected and alarming situation. As I was walking to let my dog out, I heard a loud gushing noise coming from the ki... More
I woke up a few weeks ago to an unexpected and alarming situation. As I was walking to let my dog out, I heard a loud gushing noise coming from the kitchen. When I turned the corner, I discovered that my reverse osmosis water filter system had failed during the night, causing significant flooding throughout the kitchen. The floor was completely covered in water.I immediately began damage control, spending over three hours removing the water using every towel, blanket, and linen I owned. Once the immediate crisis was contained, I was referred to Steven at Dry County Restoration.From the moment I contacted him, Steven was responsive, professional, and extremely knowledgeable. He arrived promptly, assessed the damage, and explained the entire restoration process in a clear and reassuring manner. His expertise and efficiency made a very overwhelming situation far more manageable.Thanks to Steven and the team at Dry County Restoration, the drying and recovery process was handled swiftly and thoroughly. I’m truly grateful for their excellent service and would highly recommend them to anyone dealing with unexpected water damage in their home or business. Less
5
After a slab leak in my home, I had to relocate my 84-year-old mother and myself immediately. Dry County came to the rescue and made a very stressful ... More
After a slab leak in my home, I had to relocate my 84-year-old mother and myself immediately. Dry County came to the rescue and made a very stressful situation much easier to handle. The Dry County team was absolutely professional, quick acting, and a pleasure to work with! I could not recommend them more. I appreciate them making a difficult transition as smooth as possible. Less
5
Dry County restoration made a stressful and difficult situation (slab leak and water damage) much easier to navigate. They helped with every step star... More
Dry County restoration made a stressful and difficult situation (slab leak and water damage) much easier to navigate. They helped with every step starting with drying out the area and removal of water damaged parts. Most importantly they helped me navigate and understand the confusing process of an insurance claim. I truly appreciate the expertise and clear communication of the entire team at Dry County restoration. Less
5
5
What can I say? They made my life so easy NOT having to deal with the insurance company!! PLUS, everyone was professional, from the girl answering the... More
What can I say? They made my life so easy NOT having to deal with the insurance company!! PLUS, everyone was professional, from the girl answering the phone, to the technician, to the owner, STEPHEN. He is very knowledgeable in the process. I WOULD HIGHLY RECOMMEND DRY COUNTY! Less
5
The folks at Dry County helped make a our otherwise terrible disaster that much better. They responded quickly and professionally. The crew worked qui... More
The folks at Dry County helped make a our otherwise terrible disaster that much better. They responded quickly and professionally. The crew worked quickly to clean up after our water leak and did a thorough job inspecting and removing all the water damaged areas. Where they really shined was working with our insurance. Our Adjuster was difficult to work with and hard to get ahold of. They did all the leg work with insurance and helped us to get the best claim. They also billed insurance directly, keeping us informed every step of the way, and and we had no money out of pocket for their services. A sudden water leak like ours is a stressful situation to find yourself in and they helped to relieve much of that stress by really taking the time to explain the whole process and taking on the leg work with our insurance. Thank you! Less
5
This company is incredible! Steve is such a phenomenal person and so nice and kind and treats you like you’re his next-door neighbor when doing busine... More
This company is incredible! Steve is such a phenomenal person and so nice and kind and treats you like you’re his next-door neighbor when doing business with you. They helped me so much and I look forward to doing business with them in the future and referring them to other people in need of their services. I would never go with anybody else from this point on. Less
5
Very professional staff. Always very helpful and responsive to my calls and emails. I would definitely recommend Dry County Restoration.