based on 42 reviews
I am happy with my Safe storage club unit.The facility is well maintained and has what seems to be ample security cameras, lights that keep this location secure. When ever I contact anyone at their office, they are cordial and professional. I rate Safe Storage Club 5 stars.
They are all very nice an sweet and always answers all my messages very helpful and clean unit
Very convenient location. Was impressed with the high safety!
It’s always clean and never had a problem
I needed a place to store my belonging March 2023. I couldn’t find anywhere else in Clarksville but, these folks who had a reasonable move in rate. It’s now April 2024, I have had no issues with this company but they have continued to raise their prices for storage. Overall, my experience has been great. Update: after completing this review the price has changed yet again.
In my experience with Safe Storage Club. I have no complaints. They are very courteous. And, very helpful, especially, when I have needed help with something
I have been using the Storage for quite some time, everything is always kept up, there are cameras to make sure that everything is secure, and the rates are amazing compared to the other ones around Clarksville
Have stored here for several years, they have gated entrance, security cameras, coded doors and if I need help they always have someone available quickly at the facility, which is really nice! Prices are great too!
Scam! This place will offer a good deal on a month to month lease. Then as soon as you move your things in they will double the rate. You’re left with the inconvenience of having to move your belongings again or just paying it. Horrible business practice. I was given an initial rate of $62.50 for a 10x10. After just one month they raised the price to $125 per month. I moved my things out promptly... More
Scam! This place will offer a good deal on a month to month lease. Then as soon as you move your things in they will double the rate. You’re left with the inconvenience of having to move your belongings again or just paying it. Horrible business practice. I was given an initial rate of $62.50 for a 10x10. After just one month they raised the price to $125 per month. I moved my things out promptly out of principal. If that was only a promotional rate, it was never clarified. Less
Very poor experience. Can't get anyone on phone you leave messages and emails for 0 response back. Very difficult getting into online payment option. Rates then doubled on my 3rd invoice no way have I ever seen a $45.00 increase. I rented online a 10x10 the unit ended up being 10x6. Door was very difficult to open. There are better places with Customer service when you need help with bill pay ex... More
Very poor experience. Can't get anyone on phone you leave messages and emails for 0 response back. Very difficult getting into online payment option. Rates then doubled on my 3rd invoice no way have I ever seen a $45.00 increase. I rented online a 10x10 the unit ended up being 10x6. Door was very difficult to open. There are better places with Customer service when you need help with bill pay exc. After moving out and requesting a statement to show move out that never happened. I would avoid this place I have never seen staff one you rent your on your own and if you can't make payment they won't call you to help you make payment. Unit Details Unit 618 10x10 Unit $95/mo ***Run a measuring tape Like I did it clearly measured less then 10' Your reply did nothing to correct the matter no storage company increases rates by 50% thats not a standard increase what so ever!! Less
Spacious clean units. Very nice.
Great place to store my stuff, affordable and the staff were very helpful and friendly.
Massimo's communication skills and friendly demeanor make the entire process smooth and enjoyable.
Massimo's exceptional customer service made the process seamless. His friendly and helpful approach truly sets this facility apart.
Massimo’s commitment to providing a great experience for customers is commendable.
Very easy and accommodating. I feel safe with my stuff at this facility.
Lovely place and great customer service. Perfect for short term storage. I appreciate all the help!
Since new management took over they raised their rent 5 times in 6 months! We were paying $32 then they kept raising it! It’s now $70 and the shoe box unit we had? Ya no thanks! We just took everything out & left them! Just not worth it since they keep raising the rent on my father!
This storage location is the absolute best. Super flexible and personal customer service. I was in some hurried situations emptying my parents' house and they made it happen with short notice. Also, one time, I accidentally left a piece of furniture in the loading bay, and Shea remembered me and called me to put it aside for me. Love the staff here. Service excellence is ALWAYS all about the peop... More
This storage location is the absolute best. Super flexible and personal customer service. I was in some hurried situations emptying my parents' house and they made it happen with short notice. Also, one time, I accidentally left a piece of furniture in the loading bay, and Shea remembered me and called me to put it aside for me. Love the staff here. Service excellence is ALWAYS all about the people. Less
Don't put your stuff here! These people are worthless! They over charge, and they go against what they promised before. They don't care about helping the elderly or the disabled who are on very tight fixed income. Go elsewhere!
Fast, trustworthy, communicative and knowledgeable!
Easy access, very clean unit and great services!
its good
Great company!
Great location! Superb facilities. Perfect for my storage needs. Nice Customer Service.
Excellent
Excellent customer service! Whenever I needed something they were there for me. Thank you guys
So happy with my Unit. Owners are very nice and accommodating.
100% Recommend. They have the best prices in Clarksville
Safe & clean facility. Management is really easy going. Would recommend.
Easy, Affordable, and a clean facility. Very pleased with my unit so far.
Top tier storage experience! I'm looking forward to storing more with them