All Star Bounce NI
2026-03-08T13:48:41.970Z
I booked a Spiderman bouncy castle and didi cars for my son's Birthday party yesterday. I have a booking confirmation, I had paid in full and I confirmed arrangements with the company a couple of weeks ago. My booking is attached in case anyone thinks this is not a genuine review. All Star Bounce did not show up and their phone numbers were both going to voicemail. I was left in a large hall for 2 hours with 35 four year olds and no bouncy castle. Over 24 hours later, I have had no contact from them and they have not responded to any of the multiple voicemails, emails and messages I have sent them. I chose All Star Bounce based on their reviews but my experience has been the opposite. As a self-employed, small business owner I do not leave a negative Google review lightly and if the company had been contactable on the day, had made any effort to contact me since or given me some assurance that I'll be refunded (£110) I might not have done so. I am making sure that every parent at the party knows the name of the company who let me down and want to warn anyone else thinking of booking them. Trust me. You don't want to be in the situation I was in yesterday.
I booked a Spiderman bouncy castle and didi cars for my son's Birthday party yesterday. I have a booking confirmation, I had paid in full and I confir... More