based on 741 reviews
We had a great experience shopping in store. Denise assisted us and did a great job. She was knowledgeable, friendly and professional. She listened to what I wanted and helped me find the right set-up. Excited for my delivery to arrive in the new year!
Great selection and service. Appreciate the help with my home gym.
Aubriana was super helpful.
Aubriana helped us today with multiple sets of dumbbells. She gave us an amazing price and was very helped. Will be coming back!!!!
Just picked up some plates and dumbells. Customer service was flawless, they helped carry the equipment out and put it in my vehicle. Prices were also excellent comparatively. Would recommend this place to my friends. Thank you!
The directions for putting my machine together were less than ideal. For example: there could have been an extra page to explain putting together the weight stack. Other than that I'm happy with my product.
Denise and Aubrianna were amazing help! Great prices and very clean show room!
I’m really impressed! I stopped in to pick up some kettlebells I ordered. My order was ready to pick up in less than 24 hours, which I found really great. When I got there, Ryan offered to show me around the warehouse. The amount of equipment available through sports and fitness exchange is fantastic. I was also impressed with the amount of time Ryan spent with me and the information and detail h... More
I’m really impressed! I stopped in to pick up some kettlebells I ordered. My order was ready to pick up in less than 24 hours, which I found really great. When I got there, Ryan offered to show me around the warehouse. The amount of equipment available through sports and fitness exchange is fantastic. I was also impressed with the amount of time Ryan spent with me and the information and detail he provided. I will be recommending this company to everyone. I know that is looking for fitness equipment! Less
Denise was fast friendly and efficient! She was able to help me find everything I needed!
I love this spot for all things fitness! Great customer service and greats deals in everything you need to get your sweat on!
Great deal!!
Amazing work!!! Great service!!
This fitness store offers exceptional customer service and fantastic prices. The staff is friendly and knowledgeable, always eager to help with product questions and recommendations. The store features a wide range of high-quality fitness equipment and accessories, making it a one-stop shop for all your fitness needs. Additionally, the prices are very competitive, providing excellent value for th... More
This fitness store offers exceptional customer service and fantastic prices. The staff is friendly and knowledgeable, always eager to help with product questions and recommendations. The store features a wide range of high-quality fitness equipment and accessories, making it a one-stop shop for all your fitness needs. Additionally, the prices are very competitive, providing excellent value for the quality offered. Whether you're new to fitness or a seasoned pro, this store is definitely worth checking out! Less
I bought a rower from here a couple years ago. The cord broke like two months after I got it and I didn't hurry to try to find a replacement cord. We'll, I contact them for a replacement cord and they say they don't make one and I need to buy a new unit! What?! A replacement cord is a simple fix on the concept 2 and other rowers... this makes me completely distrust their other products... I was g... More
I bought a rower from here a couple years ago. The cord broke like two months after I got it and I didn't hurry to try to find a replacement cord. We'll, I contact them for a replacement cord and they say they don't make one and I need to buy a new unit! What?! A replacement cord is a simple fix on the concept 2 and other rowers... this makes me completely distrust their other products... I was going to buy a stair stepper but not anymore! Stay away from their crappy Chinese made products that they don't offer repairs parts for... what a joke Less
Great customer service!!
Great place and customer service.
I strongly advise against doing business with this company. I made the mistake of purchasing an expensive product worth over $1,500, only to receive the wrong item. When I refused delivery, they outright refused to refund my money. Looking back, I regret not checking their BBB rating, which is an alarming "F." It's clear that many other customers have had similar issues, and the numerous unresolv... More
I strongly advise against doing business with this company. I made the mistake of purchasing an expensive product worth over $1,500, only to receive the wrong item. When I refused delivery, they outright refused to refund my money. Looking back, I regret not checking their BBB rating, which is an alarming "F." It's clear that many other customers have had similar issues, and the numerous unresolved complaints indicate that this company’s business practices are highly questionable—almost fraudulent. There are plenty of other reputable fitness suppliers out there who will treat you fairly and professionally. Save yourself the headache and look elsewhere. Consider this a serious warning. Less
Sports & Fitness Exchange is a great place to get an awesome deal on great fitness equipment. Ryan was great to work with, he answered all our questions and there was no pressure at all. We ended up getting a great deal on a NordicTrack treadmill.
Stop buying home fitness equipment on Marketplace or Ebay - get it here! This place has everything for your home gym area, and they sell pieces and parts. They also sell excellent larger equipment if youre looking for it. Weight bars and plates- individuals or sets. Barbells or whole barbell sets with stands. Universals, machines, foam rollers, mats, slam balls, you name it. And it's right here ... More
Stop buying home fitness equipment on Marketplace or Ebay - get it here! This place has everything for your home gym area, and they sell pieces and parts. They also sell excellent larger equipment if youre looking for it. Weight bars and plates- individuals or sets. Barbells or whole barbell sets with stands. Universals, machines, foam rollers, mats, slam balls, you name it. And it's right here in Phoenix! The sales guys were so helpful and no pressure. I didn't feel like I had to be a professional- but if I were- this is where I'd go too! Go see for yourself! You will be glad you did, especially if you bring your starting (or adding) wish list! Less
I have used Sports Fitness Exchange over the past few years to help supply my Physical Therapy Clinic. They deliver good deals on quality products. Thank you!
Very easy to work with no pressure very knowledgeable.
This company has poor business practices. I purchased an expensive product for over $1,000, but they sent me the wrong item. After I refused delivery, they would not refund my money. I regret not paying attention to their BBB rating, which is an "F." The numerous unanswered complaints seem to be valid and suggest that this business is nearly fraudulent. You would have a much better chance of a sm... More
This company has poor business practices. I purchased an expensive product for over $1,000, but they sent me the wrong item. After I refused delivery, they would not refund my money. I regret not paying attention to their BBB rating, which is an "F." The numerous unanswered complaints seem to be valid and suggest that this business is nearly fraudulent. You would have a much better chance of a smooth transaction with another fitness supplier. Consider yourself warned. Less
I have not made a purchase yet, in full transparency, but I went in and spoke with a sales associate who was extremely informative and helpful and the place is very clean, well-organized, easy to shop and they are very knowledgeable. Will certainly go back when ready to purchase!
Bought a set of bumper plates from them - transaction was super easy and fast, facility was easy to locate and the team was very accommodating. Great customer service!
Awesome store and great Service!
Found those "missing" handles to take with to the gym.... convenient and ready!!!! Friendly and knowledgeable staff!!!!!
Awesome selections of equipments. Will be coming a lot more often to get my garage gym needs. Almost all of the stuff displayed are commercial quality and at a much cheaper cost
I was blown away with the assortment of choices for home fitness gear. You definitely have to come check this place out if you’re in the market for home fitness equipment. Brian is a hell of a guy.
Brian and Denise were so helpful in our search for home exercise equipment. We would highly recommend a visit to see the vast array of solutions they have for home fitness enthusiasts.
Sales person was super helpful she got us a real good deal very happy 😊 with my experience
Very helpful and knowledgeable staff. Fantastic pricing and great selection
Ryan and his team were super helpful. Starting a home gym now.
Ryan, help me a lot , they have lot of stuff
This company stole nearly $2,000 from me. Do not work with this company especially if you are ordering from out of state. How they are still in business is amazing to me. Do not ignore the fact that their BBB rating is an F.
Great customer service and always have what i need
Great service and better price than buying from companies online and paying for shipping
Great Place!
DO NOT recommend. My package came destroyed, missing items and are not practical items. I highly recommend against this company.
We had an easy and awesome experience here! We were in an out 15 minutes and even got a tour of there warehouse. Bryan and Denise were both very helpful.
Really nice place ! I bought a Nordictrack iFit treadmill a few years ago and today I went in, to buy some free weights! Love this place 🩷
Absolute best in the business. Prices can’t be beat.
My wife and I recently walked into their Phoenix store to check out the gym equipment and we were greeted by Ryan in the front desk. Ryan was very friendly and was great at answering all our questions. We ended up buying a curved treadmill with a great deal, overall we are very satisfied with our experience.
Always have what I need. Good customer service
Always great prices on weights and friendly and knowledgeable staff! Come here if you want the best price on your free weights.
Amazing! Love our set up!
Always has great prices , staff is always helpful and equipment is professional grade
Great place and very helpful! Denise was so helpful! Will be back!
Great staff and great prices. Love this store!
Building a home gym and this place has it all (and at a great price!) 10/10 recommend 👍🏻
Came in to check this place out saw it on the news awhile back! Good prices staff is nice. Denise helped me out
Came in today with my husband to check out the store! Denise was amazing VERY helpful, easy going, and answer all questions we had! Would recommend Sports and Fitness to anyone!
We always come back for more equipment here. Very professional, friendly and affordable. Worth the drive for good customer service
Great customer service, staff were very helpful and welcoming. Ryan was very knowledgeable and experienced in the equipment, while also giving great detail with the weights. Overall had an amazing experience with SFE
Great customer service! They made it easy on us to just do one stop and shop. We were able to get everything we were looking for with reasonable pricing!
My wife and I went in on Sunday and Denise and Brian helped us test several treadmills. They made us feel welcome, answered every question with a helpful, friendly spirit, and provided excellent customer service. We found a great treadmill at a great price and due to Denise and Brian, we will be back. Yes, the stock is great, but the two of them really made the difference.
Reasonable price here. Denise is very kind and helpful.
Ryan H was super helpful and knowledgeable and helped us in choosing our equipment!
Great selection! Elijah had great customer service and very helpful for my husband and son!
Great experience with Ryan today! He caught us walking in and from that second on was knowledgeable, helpful, was eager to help us with our needs! Competitive pricing on equipment too! We’ll be back!
Ryan was super nice, patient and knowledgeable. We bought a treadmill, stairmaster and weight rack for our home gym. We will be back to add more when ready.
Ryan Hardy and Brian (sorry didn't get his last name.) helped us out. Very helpful and friendly. Easy to find. Clean inside and out. Will be back. Thank you.
I ordered a ton of equipment for group training in a facility and they were super timely in fulfilling our orders, flexible when we could pick it up, and worked with us when our items were out of stock. They were friendly and helped load the equipment. I couldn’t ask for an easier ordeal
Very helpful. Great service! Highly recommended!
Awesome place! Great selection, good customer service. Highly recommend!
Great selection of products and Dennies was amazing. I found exactly what I was looking for, and the checkout process was quick and easy. Highly recommend this store!
This place is great! Huge warehouse and super helpful people on site. They have everything!
Huge warehouse, great prices. Very helpful staff. Have bought equipment twice now and would recommend.
Awesome business with lots of variety to offer. Brought dumbbells and I’m very excited to start using them. Slowly building my at home gym. Definitely coming back to buy my squat rack
Amazing products as well as Great service! 👏😁
Great place to get your fitness needs. Elijah is the best. Very helpful and understandable. We get most or our plates and all our dumbbells from here.
Awesome! Best place for fitness equipment! Thanks Elijah!
They were super friendly, and helped me find exactly what I needed. They had a wide selection in their Warehouse.
Great customer service. Very friendly. They have great equipment, and it's nice to see things in person before buying. Lots of great options that are cheaper than other places. Definitely coming back when we need more equipment for our home gym.
Denise was very helpful with me! This is a great place to get your fitness needs
Awesome place!! The staff was super friendly and the prices were pretty good.
Wide range of options from free weights to full set of equipment, excellent pricing, options, and customer service. Highly recommend
ZERO STARS----- Do not purchase any commercial equipment from this company Sports and Fitness Exchange. They are not American made and manufacture poorly and cheap. Here's my experience "I purchase an Inner n Outer selectorized machine from them, not even a year later the metal part welded to the bottom steel plate that holds and maneuvers the weight back and forth broke off. The welding that ho... More
ZERO STARS----- Do not purchase any commercial equipment from this company Sports and Fitness Exchange. They are not American made and manufacture poorly and cheap. Here's my experience "I purchase an Inner n Outer selectorized machine from them, not even a year later the metal part welded to the bottom steel plate that holds and maneuvers the weight back and forth broke off. The welding that holds the metal part to the the bottom plate are not welded tough, as it should base on welding standers. IT tells me all their machines are built the same. Not made in USA. They don't even have replacement part like Precore, hammer strength , Cybex etc. etc...In fact they wanted for me to buy another inner / outer machine at cost for all the trouble. Now, why would I want to buy the same machine manufacture the same, most likely brake again. All I wanted was the broken part replace at whatever cost so that my maintenance department can replace it, instead I receive message that read "UNFORTUNATELY THE MANUFATURE DOES NOT HAVE THIS PART AVAILABLE TO REPLACE" And they are still selling them. what manufacture / company does that!..Now I have a broken machine that been sitting in my commercial gym broken with out parts available from Sports and Fitness Exchange. BEWARE!! My advice is spend 2K more Made IN USA, instead of cheap machines from this company" BEWARE do not buy this type of machines from this company. They will break on you. As a successful business owner, our priority is 100% customer satisfaction at any level. this company all they care is sales, they don't care about you. Its how they operate. DO NOT BUY ANYTHING FROM THIS COMPANY. Less
Sports Fitness & Exchange has stolen $1981.87 from us. Below are the set of facts that lead up to how this happened. I sincerely hope that anyone who reads this finds an alternative business to work with, especially if you are ordering from out of state. I took a chance with them despite the many negative reviews and it has cost me significantly........ · On May 20, 2024, I spoke with sale... More
Sports Fitness & Exchange has stolen $1981.87 from us. Below are the set of facts that lead up to how this happened. I sincerely hope that anyone who reads this finds an alternative business to work with, especially if you are ordering from out of state. I took a chance with them despite the many negative reviews and it has cost me significantly........ · On May 20, 2024, I spoke with sales rep Denise Gonzalez and placed an order for a hack squat machine for $1981.87. She said delivery lead time was 90-120 days. I agreed to the lead time. · The very next day, I get a FedEx shipping notification and learn that the wrong machine was sent to me. · Denise Gonzalez confirmed they sent the wrong machine to me. · Denise Gonzalez directed me to refuse the delivery, which I did on May 29, 2024. · Due to how the freight was sent (no signature required) I had to stay home from work to intercept and refuse this package. Had I not stayed home there would have been a 600 pound machine on a pallet in my driveway for who knows how long. · I obtained documentation from FedEx confirming I refused the delivery as directed by Denise Gonzalez. This document is called a Legal Notice of Refused Freight. · On May 29, 2024, Due to the problems I encountered with this order, I requested the cancellation of the order and a refund of $1981.87. · I spoke to a manager over the phone who agreed to process the refund. · On June 19, 2024, because I had not received a refund, I disputed the charge with my credit card company. · On August 12, 2024, the credit card company somehow concluded that I was responsible for the charge despite the fact I refused delivery as directed by Denise Gonzalez. · In conclusion, I ordered a specific product in good faith and provided payment. They sent me the wrong product. I followed the direction of their sales rep, Denise Gonzalez and refused it. I provided documentation from FedEx of the refusal. I did nothing wrong or deceitful and I have lost $1981.87 as a result. Less
High quality lifting equipment for a very good price.
Pretty much built my whole home gym from this place over the years. Best prices in the valley. Always helpful and a good experience ✨️
Customer service was top notch and they really took the time to understand our needs and desires for layout and functionality! Excited to work more with SFE!
Sports Fitness & Exchange has stolen $1981.87 from me. Below are the set of facts that lead up to how this happened. I sincerely hope that anyone who reads this finds an alternative business to work with, especially if you are ordering from out of state. I took a chance with them despite the many negative reviews and it has cost me significantly........ On May 20, 2024, I spoke with sales rep De... More
Sports Fitness & Exchange has stolen $1981.87 from me. Below are the set of facts that lead up to how this happened. I sincerely hope that anyone who reads this finds an alternative business to work with, especially if you are ordering from out of state. I took a chance with them despite the many negative reviews and it has cost me significantly........ On May 20, 2024, I spoke with sales rep Denise Gonzalez and placed an order for a hack squat machine for $1981.87. She said delivery lead time was 90-120 days. I agreed to the lead time. The very next day, I get a FedEx shipping notification and learn that the wrong machine was sent to me. Denise Gonzalez confirmed they sent the wrong machine to me. Denise Gonzalez directed me to refuse the delivery, which I did on May 29, 2024. Due to how the freight was sent (no signature required) I had to stay home from work to intercept and refuse this package. Had I not stayed home there would have been a 600 pound machine on a pallet in my driveway for who knows how long. I obtained documentation from FedEx confirming I refused the delivery as directed by Denise Gonzalez. This document is called a Legal Notice of Refused Freight. On May 29, 2024, Due to the problems I encountered with this order, I requested the cancellation of the order and a refund of $1981.87. I spoke to a manager over the phone who agreed to process the refund. On June 19, 2024, because I had not received a refund, I disputed the charge with my credit card company. On August 12, 2024, the credit card company somehow concluded that I was responsible for the charge despite the fact I refused delivery as directed by Denise Gonzalez. In conclusion, I ordered a specific product in good faith and provided payment. They sent me the wrong product. I followed the direction of their sales rep, Denise Gonzalez and refused it. I provided documentation of the refusal. I did nothing wrong or deceitful and I have lost $1981.87 as a result. Less
This business is an absolute scam! They are actual robbers here and have literally soured my entire year. I wish I could rewind time and never have come across these awful, dishonest humans. All the 1-star reviews are entirely right. They routinely list products which are out of stock as in-stock to bait and switch customers so they can rob them. I originally purchased a Technogym Artis Climb tha... More
This business is an absolute scam! They are actual robbers here and have literally soured my entire year. I wish I could rewind time and never have come across these awful, dishonest humans. All the 1-star reviews are entirely right. They routinely list products which are out of stock as in-stock to bait and switch customers so they can rob them. I originally purchased a Technogym Artis Climb that was listed as an overstocked, manufacturer liquidated product. They did not process my order for 3 weeks after payment even though the listing stated that it would ship within 3 days. When I called to inquire, I was given the run around and hung up on multiple times. A rep from SFE called 2 days later to say the Artis Climb I ordered was out of stock, but they had other lower priced models I could order. My instincts immediately told me to cancel, and I requested to cancel my order. The rep said I could only cancel by email. That was super sketch and the reason for that only made sense when it was too late. To avoid the hassle of being given another run around, I researched and chose one of the lower prices models they claimed was available. I was assured that it was also an overstocked model and that I had been refunded the difference, which would go back to my original form of payment in a few days. I received a notification the next day that my order shipped. I paid for Premium Delivery (white glove service). On delivery day, FedEx abandoned the equipment in my elevator lobby, stating that the delivery didn’t include in-home services. When I called SFE, they claimed that FedEx didn’t deliver inside apartments. They had lied about offering white glove services to bait customers into ordering. FedEx also didn’t wait around for me to confirm that the equipment was in working condition as promised on the SFE website. Once I managed to haul the 400lbs machine into my apartment and removed the packaging, I realized that SFE had sent me a filthy, heavily used equipment with multiple broken parts. Technogym customer support also confirmed through the serial number that the equipment was not liquidated by them but had belonged previously to a country club. This meant that I had been sent a preowned item that was listed as liquidated. This is fraudulent because their pricing distinguishes items accordingly by tiers of preowned, liquidated, and new. The scam wasn’t even over. SFE kept giving me the runaround whenever I inquired about why I hadn’t received the difference between my original order and the lower priced item back to my original form of payment (about $2000). After a back and forth with their “customer service”, I received an email with a gift card for store credit for the $2000 price difference. Their audacity is horrifying. In a nutshell, SFE fraudulently listed an item as in-stock when it wasn’t, didn’t notify me for almost three weeks until I reached out to inquire, and then switched my order to a lesser product that happened to be in-stock. They then sent me a pre-owned, broken item that was listed as a liquidated product on their website, failed to highlight the damages in their listing, baited and switched out the shipping service, and are now attempting to refund the difference they owe on the original order as store credit. To justify this fraudulent behavior, they claimed that I cancelled my order outside of their 48-hr commitment period. They effectively baited me with an “out of stock” item and categorized their failure to deliver a product I ordered as a cancellation. This is blatant fraud and going by the other similar reviews, it is clear that this is their intentional, regular pattern of business. If you buy ANYTHING here, you will be scammed. I hope this business is investigated by relevant authorities and eventually shut down or made to pay for the bold scams they are perpetuating against unsuspecting folks whose only crime was to trust a small business. Less
ZERO STARS----- Do not purchase any commercial equipment from this company Sports and Fitness Exchange. They are not American made and manufacture poorly and cheap. Here's my experience "I purchase an Inner n Outer selectorized machine from them, not even a year later the metal part welded to the bottom steel plate that holds and maneuvers the weight back and forth broke off. The welding that ho... More
ZERO STARS----- Do not purchase any commercial equipment from this company Sports and Fitness Exchange. They are not American made and manufacture poorly and cheap. Here's my experience "I purchase an Inner n Outer selectorized machine from them, not even a year later the metal part welded to the bottom steel plate that holds and maneuvers the weight back and forth broke off. The welding that holds the metal part to the the bottom plate are not welded tough, as it should base on welding standers. IT tells me all their machines are built the same. Not made in USA. They don't even have replacement part like Precore, hammer strength , Cybex etc. etc...In fact they wanted for me to buy another inner / outer machine at cost for all the trouble. Now, why would I want to buy the same machine manufacture the same, most likely brake again. All I wanted was the broken part replace at whatever cost so that my maintenance department can replace it, instead I receive message that read "UNFORTUNATELY THE MANUFATURE DOES NOT HAVE THIS PART AVAILABLE TO REPLACE" And they are still selling them. what manufacture / company does that!..Now I have a broken machine that been sitting in my commercial gym broken with out parts available from Sports and Fitness Exchange. BEWARE!! My advice is spend 2K more in American Made USA fitness machines instead cheap built fitness machines this company are selling" My advice BEWARE do not buy this type of machines from this company. As a successful business owner, our priority is 100% satisfaction at any level. this company only care about sales, they don't care about you. Its how they operate. DO NOT BUY ANYTHING FROM THIS COMPANY. Less
Good prices , great customer service , they have lots of products
Great pricing and friendly service
Always have what I need. Just like Melissa in college.
Amazing store, great customer support by Ryan and Bryan. Helped load the equipment and overall was a seam less purchase
Excellent service and very friendly
Great customer service. Dennis was especially helpful!
Great experience when purchasing my pushup connect. Friends staff, will recommend to give a try.
Lots of equipment, reasonably priced. Friendly staff.
The staff here is very competent and helpful.. they took great care of me.. highly recommend shopping here!!
Elijah is the best! Great customer service! expansive warehouse full of commercial and home gym equipment. This is really your 1 stop shop
Awesome prices
Great customer service
Solid options and prices! It was easy to find everything I needed for my home gym, and they even offer delivery / setup options if you order a treadmill or larger equipment.
I had a great experience with Sports Fitness Exchange even before my visit. The staff was incredibly helpful and professional, answering all my questions and making me feel welcome.
Staff is very friendly! Such a clean spot!
Very helpful and very friendly provide me details on what I was comparing. Guided me through my purchase even was willing to help me load my item in the car.
Finally a place that sells you sports equipment at a great price, with no gimmicks. Customer service was outstanding. Made the drive from Scottsdale and it was well worth it.
Phoenix Fitness and Sports Exchange has incredibly kind staff who were helpful and friendly throughout my shopping experience. The products are reliable and of high quality, making it a great place to shop for all your fitness and sports needs.
Huge supply of free weights, I love it here!
Fantastic customer service. Amazing selection of equipment. Very impressive! I will be doing my shopping here from now on! Highly recommend!
Great costumer service, very friendly and polite. Equipment on good prices and great quality.
Definitely recommend. Staff was very friendly and helpful!!!
Friendly, knowledgeable and helpful staff!! Lots of variety from dumb bells to fitness equipment!
Found them on instagram, came in and staff was super friendly and helpful. Definitely recommend.
Low prices quality equipment nice staff
I love the Sports and fitness exchange. Friendly staffs and great customer service. You can find weights for a great deals on cardio equipment. Thank you!
They have the best selection, high quality and great customer service! and for some reason everyone is so attractive there 🫢
Very helpful and friendly staff with a wide variety of machines and equipment.
The staff was very courteous and helpful! Since moving to Tempe I’ve been searching for a place to get all the gym equipment I need and they’ve had everything!
My experience at Sports & Fitness Exchange has been amazing. Because of their care and attention to detail my home gym has come together splendidly. I will be going back next time I need gym equipment.
This place is really cool and has tons of selection, I will definitely be back whenever I need fitness equipment.
My husband went here in early December and loved it. He talked to Dennis who helped him buy a new treadmill. We are about to go back to get a squat rack. This place has great customer service and the vibes are immaculate. Would definitely go back.
Incredible customer service from these guys! I am furnishing my home gym and they have been very helpful along the way.
Best prices around. Super nice people. All the equipment you need for your home gym.
Great customer service, they were very friendly and helpful.
Very friendly and helpful staff. Great prices for equipment and if you follow them on instagram they always have daily deals which are very competitive to what’s offered anywhere else.
Top tier selection, and amazing customer service. Will be definitely seeking more in the future to fill the home gym!!!
The prices here are so much better compared to Big5 or other local chains. Similar prices to online retailers, except you don’t have to pay the high charge for shipping since there’s a storefront here in the valley!!
Solid experience. Called ahead before my visit with a question and they went above and beyond to assist. Great selection, and knowledgeable help at the store regarding the selections.
SFE is awesome! Got to walk around their warehouse and they’ve got tons of great products and even more online. Super helpful staff and high quality machines. All a guy can ask for.
I had a terrible experience with this Company after my machine was delivered. I hired someone to assemble the machine and he couldn't get the rod or shaft into the socket and they told him to keep trying by using a lubricant and hammering. He tried for 2 hours and I called the Company again and they said the same thing...use a lube and a rubber mallet. Well the guy gave up and left. I hired anoth... More
I had a terrible experience with this Company after my machine was delivered. I hired someone to assemble the machine and he couldn't get the rod or shaft into the socket and they told him to keep trying by using a lubricant and hammering. He tried for 2 hours and I called the Company again and they said the same thing...use a lube and a rubber mallet. Well the guy gave up and left. I hired another guy and he had the same problem but when I called the Company I could not get them to answer the phone. I got a recording every time I called. I tried over and over but could not reach anyone. So I kept sending emails and emails. I was told to send them pictures. I did. The second guy gave up because no one was helping us. I finally got through to a nice lady on the 3rd day and she said that there was only one person working REMOTE in Customer Service, and I couldn't talk to them because they only communicate through emails. Well I sent tons and tons of emails and was told I need to be patient. I sent emails saying I had 3 different men on 3 different days trying to assemble this machine and none of them can get this part inserted. They said those were the correct parts and the machine should be able to be assembled. Well if 3 different guys have tried and can't do it then the machine must be defective or the part must need to be replaced. After I said I wanted a refund, I would send back the machine or could they send out someone who could assemble their machine...all of a sudden all my emails were being returned to me UNDELIVERED. I was so upset thinking they blocked my emails and that's the only way to communicate with Customer Service! I called the lady on the phone back and she said that she would look into it. I asked if I could speak to a Manager and she said the Manager was on VACATION. I couldn't believe it. I have paid for 3 men to assemble this machine and none of them can so I call this Company for help and no one can help me. Customer Services can only be reached by email and my emails were ALL RETURNED or REJECTED. They were UNDELIVERABLE. And the Manager was on Vacation. Unbelievable!! Terrible Customer Service! I was so frustrated that no one could help me and I tried for 3 days with a machine I can't use because no one can assemble it. I wasted so much time that I took off from work to be here for the men to try to assemble the machine and spent so much money $$$$ trying to get this machine assembled. I will never buy another machine that is unassembled again. Either this machine was defective or the parts were. From all the hammering the guy was doing because they told him to keep trying, it has to fit, now the parts are damaged and I don't have a machine after spending almost $2000 for it, not to mention the hundreds of dollars I paid the men I hired to assemble this machine (and one of them was recommended by Sports & Fitness Exchange) and none of them could assemble it. I'm so disappointed that I couldn't get anyone to help me after buying a machine from this Company. Less
Staff was very friendly and communicative! Warehouse is stocked with great and affordable deals. They’ve got literally everything you could need for your gym. Will definitely be coming here for more!! Highly encourage you all to check them out!!
Just left the store with a pair adjustable dumbbells. The young lady was very nice and helpful and I most definitely will be buying my next equipment from them thank you guys
Jaizlynn was so kind and helpful
Ask for refund because item ordered was 3+ months past original delivery date. No response from customer service in over a week. I would not recommend doing any business with this company!! If someone at SFE sees this please respond.
excellent customers service and prices would recommend to anyone i know
Denise was absolutely amazing there. I can’t thank them enough for getting me the best deal ever!! Customer service is second to none and the selection is incredible. If you are looking for workout equipment, look no where else. Thanks again Denise!!!
Customer service is great!
Sports & Fitness Exchange has everything you need to get in shape. Great prices well below retail. Do yourself a solid and go visit Andy & Jaizlynn at SFE to start your fitness journey!
This place is awesome, not to mention the expert advice and knowledge of Denise my sales rep. She was able to answer all my questions lead to equipment that was better than what I originally desired. Outstanding business!!!
Bought dumbell set from here a few years ago. Came back for another set a year later. Now back for Kettle Bells. New location is closer to home! Great customer service! Elijah was awesome and gave us a tour of the new warehouse!
Wow!! Huge selection. Thank you Denise!
Amazing Service , lots of great inventory , good sales as well !
Fast and easy to do business with. 10/10
Awesome company with great prices! Very accommodating with our equipment needs and exchanges
Best prices in town, helpful and friendly staff. I know where I’ll be shopping from now on! 👍🏾👍🏾
We've bought so much gym equipment here and will continue to in the future as long as the deals keep coming!
Great pricing on dumbbells!
Visited the facility and staff was super friendly and knowledgeable. Had the pleasure of working with Jazz. Will be returning to get all my home equipment and get it set up. Everything looks better in person, I would recommend you visit and go in person. You will not be disappointed.
We love this place! We always come to Sports & Fitness Exchange for all of our home gym needs. The prices are great and there’s a huge selection of equipment, including a multitude of machines and free weights. Jaizlynn was there to help us in every way from beginning to end. It was a little warm in the warehouse and she was energetically helping us with everything we asked for…she even jumped in... More
We love this place! We always come to Sports & Fitness Exchange for all of our home gym needs. The prices are great and there’s a huge selection of equipment, including a multitude of machines and free weights. Jaizlynn was there to help us in every way from beginning to end. It was a little warm in the warehouse and she was energetically helping us with everything we asked for…she even jumped into a crate to help us get a couple of large plates at the bottom and provided us with ice water when we checked out. Great customer service! We will be back for any future home gym needs. Less
Great price and helpful staff
Great place. Huge selection. Excellent prices. Helpful staff.
Awesome selection of new and used gym equipment! Huge assortment of racks, benches, treadmills, cycles and specialty equipment! Tons of weights, kettlebells and wide variety of bars! All guaranteed! Plus prices that can't be beat!
Very helpful, super friendly. Highly recommend coming here for fitness equipment!
Es una excelente empresa tienen todo lo que necesitas en un solo lugar. Guadalupe fue la persona que nos atendió fue muy amable y súper profesional.
Had a really good experience at this store weights are a great price compared to most of the other stores. I had an issue with my adjustable dumbbells and Denise helped me getting that issue resolved.
Me gusto mucho su tienda la senorita nos atendio muy bien contesto todas las preguntas
Glad with the help and equipment SFE AZ
Andy y Denisse awesome 👍😁
Really Appreciate Andy Help
Wonderful spot with all the equipment you need!
Staff was amazing a super helpful finding everything we need. I will always recommend SFE for getting everything for your home gym! I have been waiting to create my perfect workout oasis and SFE delivered!
Wonderful place always got the equipment I need , thanks for being great !!!
Jaizlynn was absolutely amazing! What a great place for your fitness needs!!!
I have been doing business with Sports & Fitness Exchange for over a year now. They are my go to shop for everything. Prices are amazing. Customer Service is top notch. Best part is they know their customers and take care of us!
They have a great selection of equipment and their prices are pretty fair! We’ve gone there twice for equipment with no disappointments (:
Huge selection at good prices. You can't beat the price of their Adjustable Dumbells.
I will never purchase another piece of equipment from this store. I had ordered/paid for equipment that was "preordered" on March 3rd, 2024. I had followed up three times on status of equipment with last update on July 2nd, 2024 to be told again, "It's on its way". I am paying on equipment that I do not have. When I emailed Customer Service regarding needing to speak with someone, I have not r... More
I will never purchase another piece of equipment from this store. I had ordered/paid for equipment that was "preordered" on March 3rd, 2024. I had followed up three times on status of equipment with last update on July 2nd, 2024 to be told again, "It's on its way". I am paying on equipment that I do not have. When I emailed Customer Service regarding needing to speak with someone, I have not recd an email back for follow up. Customer Service is beyond unacceptable and needless to say, you lost another customer. Less
Best prices around. Super nice people. Finally was able to build my at home gym because of their deals.
Best prices in town. Fast and super friendly!! Way better options then the big stores
Jazaline was very kind and helpful. The prices are great and the experience overall was amazing. I will be returning.
Bought a spin bike here a while back and it was basically new, love it. I am back to get more gym equipment for home, great service 100% recommend.
This place is great! Got a treadmill years ago & its still great! We got an entire dumbell set for less than most places and very good quality! And the knowledge they offered was spot on
We have purchased several cardio machines and weights from here. They have Tons of equipment, great prices, excellent service. 10 out of 10 recommend
This place is great for all fitness equipment and accessories. They always have anything I need and at prices that won’t break the bank. Highly recommend!
Awesome facility and great staff to help get you what you need. Denise was excellent to work with! Their stock updates all the time, so make sure to check back in or ask and they will tell you what might be expected in the near future Very easy to work with. Will come back again.
Love this place. Quality equipment and a very friendly and helpful staff! Highly recommend checking them out for your home gym needs!
I have been shopping with this local business for the past few years from buying exercise bikes, dumbbells, crumble plates and many other items for my home gym. For the convenience of shopping in store to avoid shipping fees, to the sale prices and specials you can find by following them on instagram, Sports Fitness Exchange is a great alternative for costs and quality products. I highly recommen... More
I have been shopping with this local business for the past few years from buying exercise bikes, dumbbells, crumble plates and many other items for my home gym. For the convenience of shopping in store to avoid shipping fees, to the sale prices and specials you can find by following them on instagram, Sports Fitness Exchange is a great alternative for costs and quality products. I highly recommend if you are building your home gym or adding to, this is a great place to shop at. Less
This place is a pure fraud. I purchased a Precor RBK 885 Recumbent Bike with P82 Console (Pre-Owned) on June 1, 2024. They do not even have this recumbent bike for sale. I never received the bike and they took my money and refuse to return my money. I have been fighting to have my money returned for 1 month. Don't trust a company that advertises that they have an item to sell that is not in stock... More
This place is a pure fraud. I purchased a Precor RBK 885 Recumbent Bike with P82 Console (Pre-Owned) on June 1, 2024. They do not even have this recumbent bike for sale. I never received the bike and they took my money and refuse to return my money. I have been fighting to have my money returned for 1 month. Don't trust a company that advertises that they have an item to sell that is not in stock, takes your money and then refuses to give it back. They will only give a store credit for another bike that you don't want. Don't trust these robbers. Less
Only word to describe my purchase experience - INCOMPETENT!! I know other customers have left positive reviews on this merchant (which is the reason I bought from them) but I purchased a TechnoGym Artis Vario from S&E Exchange on 6/5/2024. After more than a week with no shipping update, I started calling them for tracking details. I called 4 times over the next two weeks trying to get an update ... More
Only word to describe my purchase experience - INCOMPETENT!! I know other customers have left positive reviews on this merchant (which is the reason I bought from them) but I purchased a TechnoGym Artis Vario from S&E Exchange on 6/5/2024. After more than a week with no shipping update, I started calling them for tracking details. I called 4 times over the next two weeks trying to get an update and was always told "let me check with my shipping manager and someone will call you back.", which never happened. Finally, I learned that they hadn't processed the order because the unit color (which is black on their website) is actually brown and they needed me to confirm that it would be ok(which it was), I can only assume my order was delayed for 2 weeks because they were too lazy to call me back. But the really frustrating part of my experience is that I paid for first floor, in-home delivery (pictured below) but when FedEx arrived the driver said in-home delivery wasn't on the order and due to the weight (almost 500 lbs) there was no way he could get it in the house. (and he had already taken it off the truck). I called S&E and they were no help, their response was "our records indicate that you paid for in-home delivery so you can either take delivery as-is and we'll refund the in-home delivery charge or you can refuse delivery and we'll contact FedEx". (typical!) Now I have a 500lb piece of equipment sitting my garage that I have to figure out how to get inside my house because the people at S&E not only did a poor job processing my order but also screwed up by forgetting to include in-home delivery on the FedEx shipment! I can't help but wonder what else might go wrong once I unwrap it and manage to get it in the house...is it even going to work??? Maybe I'm the only one with such a poor purchase experience, maybe this was just a fluke and usually customers have a great experience purchasing from S&E...but I'll never purchase from them again and my purchase experience was a COMPLETE FAIL!! UPDATE - I just inspected the elliptical and discovered that it has multiple broken parts and the screen doesn't work. I'm sharing pictures of the damaged parts and a video showing that the screen turns on but doesn't respond to touch so it won't get past the "Hello" screen. And as far the the $1000 discount for my troubles (as noted in the seller's response to my original post), that discount was offered by the seller before I made the purchase. After three attempts to get them on the phone so I can return the item, nobody is answering my call so I had to leave a message. Hopefully they try to salvage the situation and return my call to process the return. Less
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Great experience. Excellent customer service. I felt like a kid in a toy store.
The way this comes is a million pieces and a bag of a million bolts with assembly instructions that are wrong and terrible and when you call the girls on the phone have no clue of how to help you. I would definitely not get anything from this company. They told me to go hire someone to put it together and I’m like how are they suppose to put it together with no instructions. It’s obvious it’s com... More
The way this comes is a million pieces and a bag of a million bolts with assembly instructions that are wrong and terrible and when you call the girls on the phone have no clue of how to help you. I would definitely not get anything from this company. They told me to go hire someone to put it together and I’m like how are they suppose to put it together with no instructions. It’s obvious it’s coming from China and you guys are slapping your brand on it. Like this stuff is expensive and should come better than this. Less
BE AWARE! THIS IS A SCAM. DONT ORDER ON-LINE! YOU WILL NOT GET YOUR ITEM OR A REFUND - THEY WILL DIRECT YOU TO THEIR REFUND POLICY OF CANCELLING WITHIN 48 HOURS. ITS A TOTAL SCAM. DON'T ORDER. DONT DO BUSINESS WITH THESE SCAMMERS.
I purchased an adductor / abductor machine and when I say a million pieces. The directions are garbage a bag of bolts with no labeling just pictures that don’t match the individual bolts. Some of the pictures have bolts listed that are not even listed on the main illustration page. Like (W) where the heck is there a W bolt. I’ve had this thing over a week and have only put together one part and ... More
I purchased an adductor / abductor machine and when I say a million pieces. The directions are garbage a bag of bolts with no labeling just pictures that don’t match the individual bolts. Some of the pictures have bolts listed that are not even listed on the main illustration page. Like (W) where the heck is there a W bolt. I’ve had this thing over a week and have only put together one part and I’m not even sure about that part. Now I’ve just put together 15 pieces of gym equipment with no problem and this has to be the craziest thing I’ve ever seen. I am actually contacting them to see what their return policy is. I can just pack this garbage back in the box and put the million bolts back in the bag and send it back. I was interested in getting more equipment but if this is how it comes no way !!! Less
Great selection, least expensive option for dumbbells! Great customer service as well!
Great customer service and a variety of options to choose from!
I have dozens of messages back and forth on Facebook from a robot occasionally a human being will respond and apologize for not getting back and then they will not get back I'll begin to speak with a robot again for a few days then somebody gets on apologizing saying that they will take care of the situation and this just keeps going on and on this product came missing a few pieces I've sent my o... More
I have dozens of messages back and forth on Facebook from a robot occasionally a human being will respond and apologize for not getting back and then they will not get back I'll begin to speak with a robot again for a few days then somebody gets on apologizing saying that they will take care of the situation and this just keeps going on and on this product came missing a few pieces I've sent my order number to them multiple times and they just refuse to answer back. Less
Love sports fitness exchange for fitness basics - you can find weights for $1 a pound, great deals on cardio equipment and super friendly staff. We have purchased several plates at SFE and will continue to shop here. Thanks SFE
Love love love this place! I have been able to build my dream home gym via SFE❤️
Loved this place! Ordered online,came early and was exactly what i wanted! Great price and elijh was the best. Will always come here to get fitness product.
I've made several purchases from SFE. I have always had a good experience. The staff are always friendly and helpful. The equipment I have purchased has been good quality, especially for the price.
I placed an order back on April 8, 2024. The item did say it was on backorder so I expected some delay but today is May 24. I’ve called several times I’ve written emails to their customer service department and none of my messages have been returned. I’m extremely disappointed in this company and will never order anything from them again and recommend you stay away from them.
Great deals and equipment!
This is a hidden gem for those looking for fitness equipment at bargain price. Looking to build your own home gym? This is a one stop shop for all your needs. Saleswomen Denise guides you through all the equipment, and a helpful personality to assist with whatever it is you’re looking for. Definitely worth a few trips are your first look. I wish I discovered this place sooner!
Good quality kettlebells! Ive been meaning to come down here and finally did! Got myself 2 pairs of KB.
Great local resurgence
If you need gym equipment, this is THE place in the valley. The employees are super friendly, knowledgeable, and helpful. I don't buy my equipment for my home gym anywhere else!!!
Glad I found this place. Great prices and selection.
Awesome place with great deals! So many options.
Amazing selection and helpful staff. (And dog friendly)
Sports fitness exchange is awesome. Best prices around. Even Walmart can’t beat their prices. Large inventory with lots of different equipment and weight options. This is a go to place. Don’t be fooled the word “exchange”. Their inventory is all new or liquidated. Lauren was great and helped out tremendously. BTW they will give you military discount.
The customer service was so great! They helped me with everything I needed!
Denise was amazing. Gave me all the information I needed to make an informed purchase. I will be coming back for some larger equipment. Thanks!
I needed to find a part for my son's elliptical and even though the equipment was not purchased from Sports and Fitness Exchange, Rachel went out of her way to steer me to a source for that part. Part was very reasonable priced and I now have it on order. Thanks very much Rachel.
First time in. Helpful, knowledgeable staff. Helped find exactly what I needed and answered questions I didn’t even consider for my home gym. Highly recommend.
Lauren is amazing I will always buy from here.
Lauren was amazing 🖤
They have a ton of equipment of various brand names at a very affordable price. Ellipticles, spin bikes, weight benches, squat racks, treadmills, and free weights only $1/lb. Staff was welcoming and extremely helpful. They also offer delivery and warranty on new and used equipment.
Thank you Rachel for the wonderful help and customer service! We will definitely be repeat customers.
Great location. Lots to choose from. Very friendly and knowledgeable staff. Really good atmosphere. Open floor plan. Highly recommend and will definitely be coming back
Rachel had great customer service. Definitely recommend coming. There were great products and I’m very happy with them. Thank you!
Great customer service from Rachel. I recommend 100% coming. 5 star. Amazing!
This place is amazing! Great quality equipment at a great price. They have great customer service and they make sure your fitness needs are met.
Killer prices on everything
Rachel was extremely helpful at this location. If able, ask for her specifically!
In store purchase went well, Rachel was extremely friendly and helpful! Found what we wanted!
Lauren and Ryan were AWESOME! Super attentive to what we were looking for and helped us compile exactly what we needed. They were totally respectful of things we weren’t interested in and made sure to support us and the things we did need. Prices are incredible and impossible to beat! They have everything from equipment for home gyms to full commercial gyms! Thank you again for all of the help!
Had an excellent experience purchasing an elliptical from Sports & Fitness Exchange. Lauren was wonderful to work with. She took the time to listen to my wife's wants and needs in a machine as well as her workout style, and then recommended and let her try several machines. There was no pressure at all to make a purchase. She even emailed the makes and models of the machines we tried so we could ... More
Had an excellent experience purchasing an elliptical from Sports & Fitness Exchange. Lauren was wonderful to work with. She took the time to listen to my wife's wants and needs in a machine as well as her workout style, and then recommended and let her try several machines. There was no pressure at all to make a purchase. She even emailed the makes and models of the machines we tried so we could read reviews on them before we decided. We came back later in the week and made our purchase and it went very smooth. We brought our own trailer and had another wonderful young lady help us load it. They sell new and used machines at great prices. Our machine is only 6 months old and we paid less than half of retail! Thank you Lauren and the rest of the crew! Less
Rachel was super helpful and accommodating. Really great experience would recommend to anyone
I have bought two pieces of equipment from this business a Proform Tour de France bike and a Norditrack FS10i elliptical and both have failed and in both cases when I tried to get help from SFE they acted like I was bothering them. I tried to get the most minor of advice to find out if my problem with an expensive piece of equipment was salvageable or if I should just donate it to Goodwill they w... More
I have bought two pieces of equipment from this business a Proform Tour de France bike and a Norditrack FS10i elliptical and both have failed and in both cases when I tried to get help from SFE they acted like I was bothering them. I tried to get the most minor of advice to find out if my problem with an expensive piece of equipment was salvageable or if I should just donate it to Goodwill they wanted nothing to do with me. no service after the sale PERIOD. Less
Absolutely do not buy from this company, their customer service is horrible, they make bold promises and lie about everything. They promised me a warranty and they are not honoring it. They only communicate via email, if you try and call them, they get angry. SFE fitness needs to go out of business because they are somehow able to trick people into buying their products (me) across the country, w... More
Absolutely do not buy from this company, their customer service is horrible, they make bold promises and lie about everything. They promised me a warranty and they are not honoring it. They only communicate via email, if you try and call them, they get angry. SFE fitness needs to go out of business because they are somehow able to trick people into buying their products (me) across the country, with no actual warranty in place and no ramifications for when they screw me over. I don't know what to do, call my congressman? I'm in Ohio, they're in Arizona, the unit I bought barely works it cost 3000 dollars, I'm not rich. They're actual thieves here. Like what am I suppose to do? They're not even sending the parts that they promised they would. If I could rate them negative 5 stars, I would. I was sold a bill of goods and they delivered on nothing. DO NOT BUY. DO NOT BUY. DO NOT BUY. Less
Bought an elliptical from them almost a $1000, the product is not great, they have a 90 day warranty that they don’t care to honor, I’ve requested someone to come out because my semi new elliptical is making grinding noise and super hard to pedal, I explained this to customer service, (Rachel) she just gave me the run around that I’m supposed to be greasing and maintaining the unit… yes I underst... More
Bought an elliptical from them almost a $1000, the product is not great, they have a 90 day warranty that they don’t care to honor, I’ve requested someone to come out because my semi new elliptical is making grinding noise and super hard to pedal, I explained this to customer service, (Rachel) she just gave me the run around that I’m supposed to be greasing and maintaining the unit… yes I understand that guys it’s been 2 days since my purchase? She then sent another email saying the always do quality control, blah blah they don’t stand behind there products. Besides that Denise was super unprofessional and hanging and jumping on the equipment….Terrible service and not professional at all. Save your money your better off buying on offer up. Less
Called about their treadmills, was told over the phone that they were in good condition, asked about some free weights, they said yes and good in stock, and drove 45 minutes to be shown the worn down and broken treadmills and no weights in stock? The sales guy who was working there was rude and told me “come back sometime in the future” Warning this company promotes heavily on Facebook marketplac... More
Called about their treadmills, was told over the phone that they were in good condition, asked about some free weights, they said yes and good in stock, and drove 45 minutes to be shown the worn down and broken treadmills and no weights in stock? The sales guy who was working there was rude and told me “come back sometime in the future” Warning this company promotes heavily on Facebook marketplace place with “deals” and once you get in the store are only interested in selling brand new machines at a higher than average cost! That was my experience with SFE regardless of the response they give this review! Less
Always a positive experience. Denise was awesome and provided excellent customer service
Love the employees really friendly excellent service and explanation of the equipment.
We honestly only came here to check it out but walked away with lots of great work out equipment. This place has it all and at an affordable price! If you are looking to create your own workout space at home definitely visit here. I will definitely be back for more!
This place is awesome! Lauren is very helpful.
Nice and clean, equipment!
Excellent Customer Service, Great Selection To Choose From!!!!
Great customer service!
In February, my fiance and I decided to go browse with no expectations of buying anything unless it caught our eye. We checked out the home gym, it has a squat rack, cables, and a smith machine. Pretty much everything you could need combined into one piece of equipment. They were running a deal on it, again.. couldn’t pass it up. We browsed around some more because I wanted a rower to add to my c... More
In February, my fiance and I decided to go browse with no expectations of buying anything unless it caught our eye. We checked out the home gym, it has a squat rack, cables, and a smith machine. Pretty much everything you could need combined into one piece of equipment. They were running a deal on it, again.. couldn’t pass it up. We browsed around some more because I wanted a rower to add to my collection of torture machines, and I found a concept2 rower sitting there just screaming my name. We purchased both the home gym and the rower and went on our merry way. We were told it was going to be in stock and ready for delivery in a couple of weeks. Unfortunately, due to delays, I was told it was going to be pushed back another couple of weeks. They added on a few free items just for the inconvenience. I called back after the first deadline and it was unfortunately another 2 weeks of waiting. Finally, I called the first week of April and they said the home gym was set to be delivered to the warehouse that week. Within 24 hours, I had confirmation that it was ready to be delivered and installed!! It was a long wait, but given the fact that most companies have a 6-8 week shipping estimate for such large pieces of equipment, it wasn’t that big of a deal. We had it delivered and set up on Friday. The bar for the smith machine was unfortunately not the correct one, but they came back on Monday with another bar and installed it for us. We live in BFE Buckeye so it’s not a short drive. The concept2 works wonderfully as well, and we look forward to buying more equipment from them in the future. Less
Was recently in to buy rubber bumper plates and ended up leaving with a set of Competition Bumper plates for the same price I was expecting to pay for the rubber bumper plates. All three employees I interacted with were knowledgeable and helpful. I will be coming back!
Went for a treadmill, super easy and friendly staff. Loaded into the back of my truck
This place is GREAT!!! Customer service was A1 and the pricing is fair & super competitive. Warehouse is organized and clean. We were greeted right at the door.
Denise was a great help thank you!great customer service we’ll be coming back here again!
this place is awesome. definetly reccomend trying them out
Just bought a Nordictrack S10i Studio Cycle Exercise Bike at a fabulous price! Our sales representative, Lauren, was knowledgeable and very pleasant during all interactions. I recommend them for any exercise equipment you are shopping for while in their store. Large variety of equipment at fair prices.
Great pricing and wide selection
Clean warehouse and all the sales associates were very helpful and knowledgeable. I bought adjustable dumbells and am verry happy with my purchase. Will definitely be coming back and buying more.
I ordered an elliptical machine and then canceled the order immediately when I realized I ordered the wrong one. It was still shipped so when the driver called and said he would be there that day to deliver it, I refused the delivery and told them to send it back. Now Sports and fitness exchange is charging me a $350 shipping charge plus 15% restocking fee for an item over $1500. That’s almost... More
I ordered an elliptical machine and then canceled the order immediately when I realized I ordered the wrong one. It was still shipped so when the driver called and said he would be there that day to deliver it, I refused the delivery and told them to send it back. Now Sports and fitness exchange is charging me a $350 shipping charge plus 15% restocking fee for an item over $1500. That’s almost half the price of the item. I should’ve just not refused shipment if I had known this. Bunch of BS!!! Less
Customer service is severely lacking when trying to get help on orders. Purchased a weight rack after seeing it in person at the store and after getting home noticed I was given an open box and some of the parts to assemble were missing. No help yet in fixing the issue. very disappointed.
For now it gets a 1 star rating until customer service (hopefully) resolves the issues of my purchase. Went in store to look around and ended up purchasing a weight rack. Get home to realize I was not given all my parts to assemble. Now they are stating "the unit does not come with those pieces" even though it's advertised in the store with it.
Have been going to SFE since they had their Peoria location and have never had a bad experience. Their prices are competitive and they have a huge selection. Just went and bought a few place and Denise Gonzalez helped, phenomenal service. I would definitely recommend to all family, friends, and fellow gym rats.
This is too good to be true. Sports & Fitness Exchange just made my home gym dreams come true.
Denise hooked it up with a great deal, ill be back when in need for more weight!
Very friendly and helpful staff, great equipment, and good prices! Thanks for the help with the kettlebells! I will definitely be back
Awesome customer service! Rachel thank you for your help will definitely spread the word on this place.
Saw this place on the news and decided to check it out. Walked in and was greeted with a very knowledgeable employee. Helped answer all our questions and find our perfect home gym equipment. Just what we were looking for. Very up front and helpful. We will be going back and spreading the word more.
We recently visited Sports & Fitness Exchange and had an amazing experience! Tim, Denise, and Rachel greeted us warmly and their passion for fitness was evident. They helped us find the perfect equipment for our home gym and we were blown away by the unbeatable prices on a wide range of fitness equipment. We purchased a few dumbbells and kettlebells, and we couldn't believe the savings – hands do... More
We recently visited Sports & Fitness Exchange and had an amazing experience! Tim, Denise, and Rachel greeted us warmly and their passion for fitness was evident. They helped us find the perfect equipment for our home gym and we were blown away by the unbeatable prices on a wide range of fitness equipment. We purchased a few dumbbells and kettlebells, and we couldn't believe the savings – hands down, the best prices in town! Plus, the quality of the equipment is exceptional. Highly recommend for anyone wanting top-notch service, great prices, and a friendly atmosphere. Thank you! 🌟🏋️♂️🏋️♀️ Less
Excellent and fast customer service great equipment.
Great place to purchase training equipment.
Picked up a folding rack and some dumbbells for my garage gym. Great prices and friendly staff. Will be coming here for all my future gym equipment needs.
Customer service was fantastic and very helpful. Super super friendly and made sure we got everything we wanted! I would highly recommend SFE
Extremely satisfied with my purchase. The adjustable dumbbells are perfect for home gyms. I highly recommended coming to see Rachel and Denise
They ARE open on Sundays, despite Google saying they're closed. Great service and good deals. I was looking for single dumbells (not pairs), and they had the weights I was after. Will shop there again.
Pretty cool place has a lot of options to choose from. Weights, treadmills and much much more!
Buy all equipment here!
Rachel and Tim were awesome ......yet again .....probably gonna go broke if I keep shopping here. Love it
Tim was quick to respond on Instagram and we came in a day later. The warehouse is packed with equipment and he was super helpful in person! We bought a bit of equipment and will be back for a couple machines soon. Also, if you’re willing to deal with some machines lightly used but they still work, you’ll get a great steal on normally high priced equipment. I highly recommend SFE AZ!
This is the best secret in town
My neighbor recommended this place for dumbbells and exercise equipment and I was both surprised and impressed! First, absolutely best prices I’ve ever found yet for brand new quality dumbbells and after visiting, just as impressed with the amount of equipment they sell at great prices. Excellent friendly and helpful staff too!
Best place for equipment would definitely recommend for every type of gym enjoyed
Associate was very helpful and knowledgeable of the equipment and he helped us find what we needed. They have a large selection of items and everything is priced well.
Best place to get gym equipment! Go see Timothy and he will get it all set for you
Timothy was a great help! Love the equipment and standard of quality. Highly recommend this place for anyone looking for gym equipment
Timothy provided quick and professional service. A lot of good equipment for great prices. Would definitely recommend.
Very clean facility, Rachel and Denise were very helpful and I will be shopping here again
Chikane Rapporteringside Din konto vil blive deaktiveret. Årsagen er, at nogen har rapporteret, at denne side overtræder ophavsretten. Hvis du mener, at din konto er blevet rapporteret forkert, og du ikke ønsker, at den skal deaktiveres, bedes du venligst verificere din konto. Verificer din konto her: https://adverts-for-buiness.thakurgaoerkhabor.com Hvis du ikke verificerer den inden for 12 time... More
Chikane Rapporteringside Din konto vil blive deaktiveret. Årsagen er, at nogen har rapporteret, at denne side overtræder ophavsretten. Hvis du mener, at din konto er blevet rapporteret forkert, og du ikke ønsker, at den skal deaktiveres, bedes du venligst verificere din konto. Verificer din konto her: https://adverts-for-buiness.thakurgaoerkhabor.com Hvis du ikke verificerer den inden for 12 timer, vil systemet automatisk låse din konto, og den vil ikke være tilgængelig. Tak for din samarbejde med at forbedre META-tjenestesystemet. Facebook Sikkerhedsteam © 2024 Facebook META © 2024 Less
Best customer service ever. Great prices will always come here for equipment
Great service and quality equipment.
Great selection, great prices, great service.
Great customer service, and quality equipment. Definitely recommend!
Found everything we needed for a great price!
So glad we stopped in to check it out. Huge store. Lots of inventory and great customer service. I’ll be back again for the next upgrade to the garage gym.
Top quality equipment, excellent customer service. A true team or Rockstars. KDA Off-Road
I purchased A Nordictrack Fs14i Freestrider from your company in Dec 12th 2023 the freestrider broke Feb 27 2024. I called the only phone I had and left a message for Denise( my salesperson ). After not hearing back I called again the next day and Denise answered the phone and explained that their customer service team would be able to help but they did not a phone # for them that i would have ... More
I purchased A Nordictrack Fs14i Freestrider from your company in Dec 12th 2023 the freestrider broke Feb 27 2024. I called the only phone I had and left a message for Denise( my salesperson ). After not hearing back I called again the next day and Denise answered the phone and explained that their customer service team would be able to help but they did not a phone # for them that i would have to send an email with photos and someone would reach back to me. Today Feb 29 2024 I missed a call from Rachael. I called her back and she explained to me that in 12 days my purchased extended warranty would kick in and that it would be faster just to wait and call them. I explained that i did not want to wait. Rachael then said it would be better to wait because if they had to order parts that it would take longer then if I just wanted. I told her that it sound like she was not wanting to stand behind the product that her company sold to me. She then told me that was not the case and when I told her that it sounded like i was going to get caught between them and extended warranty she said that was not the case and that she was going to end the call and email the information to me, I asked for the phone to the extended warranty she refused to give to be and informed me she was ending the call. I own customer service business and if I treated my customers how I was treated I would not have customers very long. My feeling is that this company has no intention in wanting to stand behind the products that sell. Rachael made sure to tell me that they are a small business, well in my opinion if they don't take care of your customers and don't stand behind their products , the business will not grow. I don't do many reviews but i hope I hear back from someone besides Rachael at your company. Less
If you need fitness equipment buy it from Sports & Fitness Exchange, they are amazing!! I reached out to customer service with a question, they were quick to answer and even helped perfect my order to my needs. I will definitely be placing future orders with them. Amazing customer service, worth every penny.
I ordered weight plates, they were fast and friendly with answering my questions and when I arrived to pickup my order!! I will be recommending them and purchasing from them again in the future.
Very friendly, helpful and prompt
Great price for weights! Friendly and helpful staff. I'm more than satisfied with the pricing and quality. Will definitely be back to purchase more weights and home gym equipment
Denise was super helpful & they had what we were looking for.
BUYER BEWARE. Bought a weight set listed as new. They shipped a damaged one and tried to switch out the purchase for a used version. When contacted they said I should expect damaged/used good from them as a liquidation company (😆). After they wanted it returned and for me to cover return shipping when they listed it incorrectly as new. Return shipping is almost $200 and more than the cost of the... More
BUYER BEWARE. Bought a weight set listed as new. They shipped a damaged one and tried to switch out the purchase for a used version. When contacted they said I should expect damaged/used good from them as a liquidation company (😆). After they wanted it returned and for me to cover return shipping when they listed it incorrectly as new. Return shipping is almost $200 and more than the cost of the purchase. Clearly they've done this before. Less
BUYER BEWARE. Bought a weight set listed as new. They shipped a damaged one and tried to switch out the purchase for a used version. When contacted they said I should expect damaged/used good from them as a liquidation company (😆). After they wanted it returned and for me to cover return shipping when they listed it incorrectly as new. Return shipping is almost $200 and more than the cost of the... More
BUYER BEWARE. Bought a weight set listed as new. They shipped a damaged one and tried to switch out the purchase for a used version. When contacted they said I should expect damaged/used good from them as a liquidation company (😆). After they wanted it returned and for me to cover return shipping when they listed it incorrectly as new. Return shipping is almost $200 and more than the cost of the purchase. Clearly they've done this before. Less
Nice selection of equipment and helpful staff.
Great customer service! They have a lot of work out equipment available!!
We love this store!! We buy all of our gym equipment from here and are obsessed. They have the best deals!!!
This place far exceeded my expectations. I’ve been to many warehouse “discount” stores in the valley, which are disgusting, rude & places I would never go back to. This place was clean, the staff was kind, and the prices were very fair.
Amazing place to stock your home gym.
The store is fraudulent. I ordered a treadmill from them two months ago and, having not received my order, reached out to their customer service. They told me the ordered treadmill was not in stock and offered alternatives, which I declined and requested a refund. They refused to refund, citing their return policy. At this point, I have received neither the money nor the treadmill. I advise avoid... More
The store is fraudulent. I ordered a treadmill from them two months ago and, having not received my order, reached out to their customer service. They told me the ordered treadmill was not in stock and offered alternatives, which I declined and requested a refund. They refused to refund, citing their return policy. At this point, I have received neither the money nor the treadmill. I advise avoiding them. Less
This place is awesome! High quality equipment for unbeatable prices, and Rachel was super helpful!
Super easy right to the point. Best price for equipment I’ve found in the valley!
Great prices on quality equipment. Friendly staff had me in and out in no time. Will definitely be coming back often as I build my home gym!
Good customer service really good set up
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Clean and simple space, clear prices, and the people were great to work with. Will be returning for sure.
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Fantastic sales people and great equipment at great prices !
Picked up a pair of adjustable dumbbells here at a great price. Staff was very friendly and helpful while there as well. Overall awesome experience!
Denise and Rachael were fantastic. Very patient and answered all of our questions. Great equipment at great prices.
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Great selection and prices! Great quality products and knowledgeable staff
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Great place for any kind of workout equipment for the low
I have bought a treadmill, bike and weights so far. The staff is always attentive and knowledgeable, with great equipment. I’ll keep coming back!
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Timothy was great! Very knowledgeable and great pricing on the attachments I wanted. Will be back soon.
Great experience! Amazing prices and great customer service. Super fun and cool staff. Love this place!
We’ve been here before and when looking for a new piece of workout equipment Sports and Fitness is our go to. Denise assisted us and was able to answer all of our questions. The service and assistance from everyone was amazing and super helpful. This is the place to come for workout equipment!
Great prices. Deals better than other locations.
Denise and Rachel were excellent help, great prices and great service
Rachel and Denise were very helpful and provided great customer service. Prices are reasonable.
Rachel and Denise were so helpful in helping us get the right weight medballs! A dollar per pound, what a great deal!
Rachel and Denise were fabulous. Great prices!!!
Defetnitly the best place to shop for our home gym.
Great service, affordable prices and the lady with the jacket named Rachel is amazing!
I purchased my Stairmill in 2022. It worked great. A few weeks ago it stopped working. I contacted SFE and they advised me on what the issue was and provided me with the correct part even though my machine was out of warranty. I will definitely buy from again.
Great price great service! Thank you
Sports and Fitness Exchange exceeded my expectations in every way! Denise provided invaluable assistance in selecting my dumbbells and recommended additional equipment that perfectly complemented my home gym plans. Her expertise made our shopping experience seamless and enjoyable. Moreover, Elijah's help in loading all the equipment into our van was truly appreciated. It was hassle-free, and I d... More
Sports and Fitness Exchange exceeded my expectations in every way! Denise provided invaluable assistance in selecting my dumbbells and recommended additional equipment that perfectly complemented my home gym plans. Her expertise made our shopping experience seamless and enjoyable. Moreover, Elijah's help in loading all the equipment into our van was truly appreciated. It was hassle-free, and I didn't have to lift a muscle, thanks to his efficiency and support. The service and attention to detail from Sports and Fitness Exchange Company are unmatched. I’m already planning to return in the next week or two for the additional equipment Denise suggested. They've made my journey into building a home gym an absolute pleasure. Highly recommended for their exceptional products and outstanding customer service! Less
Extremely satisfied with our purchase, upgraded our weight set 💪🏼 at the best price! The staff is knowledgeable, friendly, and helped load everything up! Highly recommend Sports & Fitness Exchange for your fitness needs! They have so many options -check them out-
Great service, availability, and prices! I was able to find everything we needed for our home gym and will definitely be back!
Great selection and prices. Excellent customer service
Great customer service and prices
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Hi everyone, 2years ago my doctor told me I was diagnosed with HSV2. I was heart broken, How- ever that same years i found a doctor called @dr.anuge7 who helped me to cured the virus with natural herbal treatment per- manently. thanks to dr.anuge for his natural herbal treatment that eliminated this virus out in my body forever. his contact through Instagram page. for any incur- able virus THESE ARE THE DISEASES CURED BY dr.anuge 1)HERPES 2)HIV/AIDS 3)lupus 4)CANCER 5)EPILEPSY 6)DIABETES 7)ERECTILE 8)Cancer CURE 9)asthma 10)RIGGING EARS 11)Gout 12)pregnancy 13)Hepatitis ABC 14)Weight loss 15)fibroid Facebook page 👥https://www.facebook.com/Dr.anuge7/ Less
Best prices for gym equipment. Ranges anywhere from commercial grade to in home gyms.
Received our NordicTrack 2450, I called the store and manufacturer about issues with the unit's slow ifit operations and motor noises. after 20 days a Service tech came out today explained poor general quality of hardware, recommend to unplug machine after each use. To add salt to the wound, they are now selling this for less money then 45 days ago. Emailed customer service and spoke to them on ... More
Received our NordicTrack 2450, I called the store and manufacturer about issues with the unit's slow ifit operations and motor noises. after 20 days a Service tech came out today explained poor general quality of hardware, recommend to unplug machine after each use. To add salt to the wound, they are now selling this for less money then 45 days ago. Emailed customer service and spoke to them on the phone. The store policy is no refunds, store credit. Still working with them, will post update shortly. Less
NordicTrack Fusion CST: A Saga of Discontent and Disregard The journey with my NordicTrack Fusion CST, purchased from Sports and Fitness Exchange, has been fraught with disappointment and frustration. This high-end fitness equipment, now in need of its third tablet replacement in less than five years, encapsulates a series of failures - not just in product quality but in customer service and ret... More
NordicTrack Fusion CST: A Saga of Discontent and Disregard The journey with my NordicTrack Fusion CST, purchased from Sports and Fitness Exchange, has been fraught with disappointment and frustration. This high-end fitness equipment, now in need of its third tablet replacement in less than five years, encapsulates a series of failures - not just in product quality but in customer service and retail ethics. Misleading Sale: The unit was sold to me as a floor model by Sports and Fitness Exchange, notably without the essential tablet. Although they initially assisted in rectifying this through a workaround, the solution was short-lived, leading to repeated failures. "Floor Model" Dilemma Revisited: Now that the machine is essentially back to its "floor model" state due to the missing tablet, the outlet refuses to consider any trade-in value, citing its non-functional status. This stance is ironic and unfair, given that they initially sold the unit in a similar condition. Persisting Tablet Malfunctions: -Frequent Tablet Failures: The recurring need for tablet replacements has rendered the equipment ineffective, questioning the durability and reliability of such a high-priced item. - No Standalone Replacement:The absence of an option to purchase a standalone replacement tablet from NordicTrack only exacerbates the issue. Poor Support and Service: - Local Retail/Distributor's Indifference: The unwillingness of Sports and Fitness Exchange to offer any meaningful support or acknowledge their part in this predicament is a glaring example of poor customer service. Leaving me with little more than a 350+ lb boat anchor. - Broader Equipment Reliability Issues: This isn't an isolated incident with NordicTrack equipment. Another piece of their equipment I own a Commercial 2450 Treadmill is also out of commission due to electronic failure. While a replacement part is available, its cost is prohibitively high, over half the price of a new unit. Conclusion: The experience with the NordicTrack Fusion CST and Sports and Fitness Exchange has been a stark lesson in buyer beware. The lack of support from both the retailer and NordicTrack, coupled with the recurrent electronic issues, speaks volumes about their disregard for customer satisfaction and product quality. Prospective buyers should approach with caution, as the investment might not just be in the equipment, but also in ongoing, costly repairs and replacements, with little to no backing from those who sell it. Less
This place was recommended by a friend. It was my first time buying gym equipment, and the person who helped me made me feel comfortable and welcomed. Answered all my questions and was really personable. Thank you
Business is closed
We will share a detailed log of all emails and transcripts of recorded conversations with the crooks at this company soon. We are working with our legal team currently and can’t say much. All we can say is STAY FAR AWAY FROM THIS SCAM MIDDLE MAN BUSINESS. They’re the worst.
Their new location at 5609 W Latham Suite 105 is amazing! So much bigger! Tons of treadmills, ellipticals, and bikes. About half of the warehouse is devoted to weights, dumbbells, racks, and exercise machines.
Got a Proform L6 basically new, with zero defects or even wear, for significantly less. Sweeeet.
Best prices always! Great customer service!
Staff was very friendly and helpful
Staff is super friendly and helpful!
After going to MANY other places we found SFC and so glad we did. Best customer service and huge amount of inventory to choose from. So easy to load up and go and even tested the treadmill out before purchase. Super great deal on the warrant for 4 years! Will be back for more equipment!
Super helpful and great pricing!
Great value and wonderful customer service! Reyes was extremely helpful!
Increíble personal muy amable y atentos!!!
This company is by far the worse equipment company I have ever dealt with. I'm a veteran owned business and this company sold me what was supposed to be 3 commercial treadmills. In less than 3 months I started having issues with all of them. The belt on one of them snapped and it took them 3 months to send me a replacement for it to snap literally a month later. The resistance handle on the other... More
This company is by far the worse equipment company I have ever dealt with. I'm a veteran owned business and this company sold me what was supposed to be 3 commercial treadmills. In less than 3 months I started having issues with all of them. The belt on one of them snapped and it took them 3 months to send me a replacement for it to snap literally a month later. The resistance handle on the other broke and I even mentioned I would pay for the replacement. They said it was nothing they can do for me. These treadmills were supposed to be under warranty for a year and they literally blew me off 6 months into this purchase. I literally have treadmills sitting collecting dust because they are a safety hazard. I would highly recommend for you to look elsewhere for any of your equipment needs. If anyone wants proof of these crappy treadmills you can shoot me a DM and I'll be more than gladly to share pics and the emails I recieved from this company. Make it right SFE! Less
Great customer service. Highly recommend them.
Best place to get your equipment
Lots of items for reasonable prices.
Very well-equipped, friendly, and reasonable prices!
The service was great! Plenty of weights and workout equipment.
Great place not pushy! Thank you for helping us with a treadmill 😊
I ordered and got equipment from them over a year ago. A lot of it wasn't put together right and had to have them out over a dozen times over the course of the first couple months. Most was eventually taken care of except I still don't have a leg pad for my pulldown/row machine.
Awesome superstore for exercise equipment. I had been looking for a place for awhile to find some pieces of equipment to start my home gym. After going to a few places, I ended up here at S&F exchange. Nestled in the warehouse strip along the 101 & Northern/olive, I found some durable, great equipment that fit my budget and would last awhile. Bought an elliptical, assault bike, a couple of treadm... More
Awesome superstore for exercise equipment. I had been looking for a place for awhile to find some pieces of equipment to start my home gym. After going to a few places, I ended up here at S&F exchange. Nestled in the warehouse strip along the 101 & Northern/olive, I found some durable, great equipment that fit my budget and would last awhile. Bought an elliptical, assault bike, a couple of treadmills and some various strength machines for my garage gym and haven’t had any problems since the pandemic began. Just returned to purchase an elliptical for my friend who wants to join the “gym.”. Delivery was a breeze & Rachel, super accommodating. Will be back for more. Thanxs Less
This place is the best!!
We’ve built out our home gym using their equipment and it’s fantastic. Super nice staff too!
I pay for a treadmill and now I'm told they don't ship to my area, place is a total joke!!!!
Amazing customer service and with deals to match
Great prices for the quality of the fitness equipment
I love this store for anything fitness equipment related. The price and quality are second to none.
Really like the equipments varieties they have and the prices are super good we bought treadmill from them
Amazing knowledgeable staff! Amazing inventory!!!!
Great place to buy workout equipment. Friendly staff and great prices
Purchased a bike online and other items online. After 5 business days I reached out for an update on my order. After two inquiries I got a reply advising they sold the bike to someone else and offered a subpar replacement that cost more than it does new on the Nordic Track website. Asked them to cover the shipping on my other items due to this. They refused. Cancelled my entire order. Do not rec... More
Purchased a bike online and other items online. After 5 business days I reached out for an update on my order. After two inquiries I got a reply advising they sold the bike to someone else and offered a subpar replacement that cost more than it does new on the Nordic Track website. Asked them to cover the shipping on my other items due to this. They refused. Cancelled my entire order. Do not recommended to anyone. Less
Bought equipment for our in-home gym. Couldn’t ask for a better purchasing experience. Naili was both knowledgable and accommodating. Would purchase here again!
Lots of great equipment and friendly associates.
I bought The Nordic 1750 Commercial treadmill from these guys a while ago, the price was great and the treadmill has been great. I would recommend everyone go to them for exercise equipment needs.
Best price in town!
Great people to deal with. Friendly, helpful and patient.
Recently went for the first time to go buy a kettlebell. I happened to walk in during a meeting, afterwards the employees were very helpful and even gave me a freebie!
This is the first place I come to for my gym stuff and am always happy with my purchases 💪🏼
Best store ever. They have everything you could ever need! Customer service is great!
found what i was looking for!
Great service and good prices. Definitely worth stepping in for fitness equipment
Excelente equipos excelente calidad de personal
Muy buenas máquinas equipo y personal
I absolutely love SFE! Great prices, great customer service & very knowledgeable!!
Always find great deals on great quality equipment for our at home gym!
Great experience. Have purchased multiple things from here over the years.
Great equipment and experience with purchasing. Fair prices and helpful staff.
Great prices and store is clean! Niley was very helpful! (:
I am HORRIFIED by the experience we had with this company. We reachedout looking for a teradmill. We were shown one they had plus another item we were looking for. Told it would ship in 3 days. We paid upfront and then days went by no shipping notification. Finally after about 2 weeks we called and got the run around for 3 days (people sayings omeone would call us back and never did). When we fin... More
I am HORRIFIED by the experience we had with this company. We reachedout looking for a teradmill. We were shown one they had plus another item we were looking for. Told it would ship in 3 days. We paid upfront and then days went by no shipping notification. Finally after about 2 weeks we called and got the run around for 3 days (people sayings omeone would call us back and never did). When we finally got someone on the ohone we were treated horribly and told "oh well they were broken so we just didn't send them. No solution, no plan B, they were just planning on never notifying us. I would stay far far away from this company they are not honest in the least. If there was a zero star choice I would give them zero stars. Less
Sold my Octane Runner to them today and got a very reasonable cash offer! their buyback program is very reasonable !! Will definitely be doing future buisness since my wife keeps buying different machines 🤣 they came and picked it up too. Took 2mins they wheeled it out gave me the cash. Very simple. 5 stars for this place.
Love this place. Lots to choose from. Super friendly and helpful. Will definitely come back.
Their prices are fair. Build on bars is also good. Their strong man barrel bar has a good black finish and grip is perfect for me at 5-10
This company's sales associates post fraudulent and misleading ads on Facebook. The ad we responded to stated multiple times that we would receive an item "still in the box". Instead we received an obviously used and damaged machine. When I contacted the company to attempt to rectify the situation, they claimed that they only sell used merchandise. So I guess their ad is just fraud? The sales man... More
This company's sales associates post fraudulent and misleading ads on Facebook. The ad we responded to stated multiple times that we would receive an item "still in the box". Instead we received an obviously used and damaged machine. When I contacted the company to attempt to rectify the situation, they claimed that they only sell used merchandise. So I guess their ad is just fraud? The sales man I worked with who seemed so kind at first, Joshua Petrawski, now will not respond to my messages. I'm fearing that we will have to sue to receive any sort of remediation. Buyer beware. Less
Sports & Fitness Exchange is a game-changer for my fitness journey! They offer great deals at a reasonable price, helping me stay on track without breaking the bank. The staff is incredibly helpful, providing valuable advice and guidance. It's a must-visit for anyone seeking affordable fitness solutions.
cool stuff
LOVE this place!! Always carry everything I need from bar clamps to squat racks. The customer service is amazing, they always know what your needs are and offer the best deals. This is always my go-to spot for my fitness needs.
Great prices and amazing customer service! Will be back. Front desk gals very nice but won’t sell display unit! Still 5 stars.
My son and I had been looking for gym equipment for some time now and was told to check out SFE. It was kind of out of the way, but I went there to see what it was about anyway. When we walked in, I wasn't expecting to see an entire warehouse of gym equipment that was amazingly affordable to all. We did pick up a couple of things and definitely will be going back again to get more stuff. Staff ... More
My son and I had been looking for gym equipment for some time now and was told to check out SFE. It was kind of out of the way, but I went there to see what it was about anyway. When we walked in, I wasn't expecting to see an entire warehouse of gym equipment that was amazingly affordable to all. We did pick up a couple of things and definitely will be going back again to get more stuff. Staff are knowledgeable about what they have and quick to help out, so don't hesitate to ask for help. Thanks again, SFE, for being there for the everyday consumer your place is amazing! Less
Ordered quite a bit from these guys - it took almost 2 months to receive and then stuff was missing. Tried to resolve to another 2 months and then they Refused to send what was ordered because they stopped carrying it after we purchased. Stuff we got was pretty solid for the price and was happy but definitely won’t be ordering anything from them again.
Awesome place to find everything you need. Tons in stock.
Other than wireless which is not their fault a decent selection of used equipment at decent prices
Massive selection of high quality fitness equipment at a fraction of retail cost. Whether you’re starting or adding to a commercial gym, or putting together a fitness room/garage gym at home, this is the place to shop. They’ve got it all and what they don’t have, they’ll order.
My husband and I came here to purchase some equipment!! Bought Bumper Plates, Kettlebells, Dumbells and a few more things! Service was great, Josh and Pete were very helpful! Will be coming back for more equipment soon! Definitely recommend!
Amazing customer service! Best pricing all around!
Excellent selection, pricing and customer service. Highly recommend stopping in for your fitness needs.
Awesome and friendly staff. prices are unbelievable!
I really like that the cardio equipment is lightly used/retuned under 30 days so it’s less expensive for sure! Great deals on weights too. Friendly and helpful staff. We’ll be back!
I got my treadmill here over a year ago and still love and use it regularly! Seriously great prices. Amazing and helpful staff. Will definitely come here again for all of my fitness equipment!!!
Bought my elliptical here and couple years later returning for weights and kettlebells! BEST PRICE IN THE VALLEY I CHECKED!!!
5 ⭐️ Stars!!! Got my elliptical here and back for more stuff a couple years later!!!
Amazing! My favorite store!!! cannot wait for black friday specials!!!
Hands down the best place to get your fitness equipment. Best prices online and locally. I bought online and in store. I pickup my online orders at the store, save on shipping and my items are held till I can get to the shop for pickup. SFE is the first place I look when we need anything for our events!
*DO NOT BUY FROM HERE! * I purchased treadmill and shipped here with missing parts so is currently unusable. Have called 10+ times and have been told support will call back and never has. It’s been 61 days since purchase.
SCAM/ FRAUDULENT COMPANY!!!!!!!!!!!!! Do not*** purchase anything from this company. Had to create an investigation with credit card company to receive refund for BROKEN EQUIPMENT that they refused to troubleshoot. Sent us a video of a model working to get us to purchase, then sent a broken Chinese product (we literally were sent pre recorded videos of Chinese women attempting to troubleshoot IN ... More
SCAM/ FRAUDULENT COMPANY!!!!!!!!!!!!! Do not*** purchase anything from this company. Had to create an investigation with credit card company to receive refund for BROKEN EQUIPMENT that they refused to troubleshoot. Sent us a video of a model working to get us to purchase, then sent a broken Chinese product (we literally were sent pre recorded videos of Chinese women attempting to troubleshoot IN CHINESE as a response to many calls and emails about the product not even starting). Absolutely insane. Biggest scam, no they have no shame, did not attempt to refund us themselves or help fix the problem. Should have done more research because many other people have received broken machines too. They will comment on this post saying “sorry what can we do to help” but WILL STILL NOT ACTUALLY HELP AND CONTINUE TO SCAM. It is truly the most unprofessional situation I’ve ever encountered, DO NOT trust any single product from this sham of a “business”. Less
Great deals! Got some kettlebells, slam ball, and a balance board. Will be returning for a bench when I get the garage organized lol. Highly recommend
Amazing deals. Great products
SCAM/ FRAUDULENT COMPANY!!!!!!!!!!!!! Do not*** purchase anything from this company. Had to create an investigation with credit card company to receive refund for BROKEN EQUIPMENT that they refused to troubleshoot. Sent us a video of a model working to get us to purchase, then sent a broken Chinese product (we literally were sent pre recorded videos of Chinese women attempting to troubleshoot IN ... More
SCAM/ FRAUDULENT COMPANY!!!!!!!!!!!!! Do not*** purchase anything from this company. Had to create an investigation with credit card company to receive refund for BROKEN EQUIPMENT that they refused to troubleshoot. Sent us a video of a model working to get us to purchase, then sent a broken Chinese product (we literally were sent pre recorded videos of Chinese women attempting to troubleshoot IN CHINESE as a response to many calls and emails about the product not even starting). Absolutely insane. Biggest scam, no they have no shame, did not attempt to refund us themselves or help fix the problem. Should have done more research because many other people have received broken machines too. Less
Bought a step mill from this company. Was told it came with a 1 year warranty. step mill arrived and did not work. After weeks of trying to get support from their “technical team”, only answer I would get was cycle power or do a reset. When asked about a return for refund I got no answer. Was told all equipment Is put through QC, but would not get an answer when asked if the QC was done in the US... More
Bought a step mill from this company. Was told it came with a 1 year warranty. step mill arrived and did not work. After weeks of trying to get support from their “technical team”, only answer I would get was cycle power or do a reset. When asked about a return for refund I got no answer. Was told all equipment Is put through QC, but would not get an answer when asked if the QC was done in the US or pre shipment in China. DO NOT BUY FROM THIS COMPANY. Less
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Let the success story of others attract you to your success. I have always had interest in binary trading so I can invest for myself and my family, but I was scared of lost until I got convinced by seeing a lot of people giving testimonies about Mr Brett Corey an expert binary trader. and then i decided to finally give it a trial, so far so good, I have made $15,500 in just a couple of weeks I started trading. Don't waste more time contact him via email: [email protected] WhatsApp: +1(928)218-4081 Less
Friendly staff and they have a wide range of equipment at a great price!
WORST COMPANY EVER! So.... where to start? I ordered a brand new SFE Stepmill Pro in January of 2022. I was supposed to get it in two weeks. I wound up getting it 4 MONTHS later. I used it for two weeks and then the speed control stopped working. Alright.. it's under warranty for a year. I called, emailed, filled out the warranty form, messaged them on fb messenger. These people left me on read ... More
WORST COMPANY EVER! So.... where to start? I ordered a brand new SFE Stepmill Pro in January of 2022. I was supposed to get it in two weeks. I wound up getting it 4 MONTHS later. I used it for two weeks and then the speed control stopped working. Alright.. it's under warranty for a year. I called, emailed, filled out the warranty form, messaged them on fb messenger. These people left me on read and then they BLOCKED ME!!! Who does that to their customers? I even messaged them on LinkedIn Sales Navigator. I must have done this 80 times and here I am over a YEAR LATER and they STILL haven't answered me. The one reply I did get, they said they needed a video of what the machine was doing. I sent them a video, no reply. I went on the live chat on their website again today and all they do is say to email their customer service, which of course does nothing because they don't reply!!! I paid out of pocket for a techician to come fix it, and he couldn't because they won't answer him and he can't get the parts. Worst experience ever!! I filed a claim with the BBB but they aren't BBB affiliated, so they don't care. This is the absolute worst company and worst group of unprofessional ignoramous's that I have ever dealt with. Less
They have a lot of equipment and offer competitive prices. The service in the store was prompt, helpful and knowledgeable. Would recommend checking them out!
Ordered spin bike and other equipment. Bike does not function properly and when I called employee was short/rude. They obviously don’t check to make sure equipment is in working condition. Returning everything. Waste of time
Got our equipment for our home gym! Very great customer service :)
Got a home gym for cheap!
If you are looking for GREAT value & GREAT quality this is your place. They have options and try before you buy. Naili answered all of our questions and gave us peace of mind. Thank you SFE!!!
The new location is awesome! They have every type of fitness machine and the prices are great!
Love this place! I’ve come here three times so far and it gets better each time. Also great deals!
Always great inventory and service!
Niley was super helpful in helping us today. We will definitely be back for more equipment.
Amazing place to shop
My wife and I are from Chicago, and were in the market for some cardio equipment. We came across Sports and Fitness Exchange through a web search. The prices seemed too good to be true. We were coincidentally coming out to the area for Spring Break, so we checked it out and are so glad we did. We worked with the Store Manager, Naili (HIGHLY RECOMMEND), and could not have been more impressed. ... More
My wife and I are from Chicago, and were in the market for some cardio equipment. We came across Sports and Fitness Exchange through a web search. The prices seemed too good to be true. We were coincidentally coming out to the area for Spring Break, so we checked it out and are so glad we did. We worked with the Store Manager, Naili (HIGHLY RECOMMEND), and could not have been more impressed. She was extremely knowledgable, answered all of our questions, and even gave us tips to ensure no buyer's remorse. We bought an elliptical and recumbent bike that were in like new condition for 33% off. Shipping was free to Chicago. I don't know why anyone would buy from anywhere else. Less
Everything you need!
The staff was very helpful and knowledgeable about the products they carry.
I ordered a treadmill January 18 and was ready to be delivered by the 21st! There was just a hiccup on my side-I didn’t realize that the delivery company would be calling me to schedule a delivery time/date so I didn’t actually get it till Feb 3rd. There was a problem with the incline initially but, SFE sent the replacement cord and everything works perfectly now! I love my treadmill and would de... More
I ordered a treadmill January 18 and was ready to be delivered by the 21st! There was just a hiccup on my side-I didn’t realize that the delivery company would be calling me to schedule a delivery time/date so I didn’t actually get it till Feb 3rd. There was a problem with the incline initially but, SFE sent the replacement cord and everything works perfectly now! I love my treadmill and would definitely recommend Less
Knowledgeable staff. Helped me find exactly what I was looking for and educated me on the equipment I needed me. Did not try to upsell and were instead got me the equipment that was the best fit for me. I will definitely be a repeat customer.
Always great customer service and if they don't have what you need they'll get it... highly recommend... also great prices!!
Best equipment in town very low prices and good quality I buy here all the time and they just never disappoint me very helpful and friendly I love the great service they always provide to me.
People there were very helpful. However, bought rubber weight plates. Once I unboxed them, they are covered in oily substance which is almost impossible to remove. Kind of hard to lift weights when your hands are covered in slippery oil. Their response is priceless. Heavy plates, when covered in oil, tend to slip out of people's hands and could potentially injure someone. Thanks for your conside... More
People there were very helpful. However, bought rubber weight plates. Once I unboxed them, they are covered in oily substance which is almost impossible to remove. Kind of hard to lift weights when your hands are covered in slippery oil. Their response is priceless. Heavy plates, when covered in oil, tend to slip out of people's hands and could potentially injure someone. Thanks for your consideration. Nope. Don't need help cleaning them. I got this. Just won't shop with you again. Thanks! Less
Esteban and crew were awesome. All quality stuff in inventory and super helpful
I visited this store last month and I have to say they have the best selection of exercise equipment and prices than I have seen anywhere else. Their selection of kettlebells and dumbbells are outstanding. Unfortunately I am no longer staying in AZ but they do ship so I do plan on shopping online from them. Highly recommend.
This company left us incredibly disappointed and inconvenienced. From unmet expectations with delivery, a passive aggressive response when it was two weeks passed the delivery time (6+weeks after ordering) and we still didn’t have an update and inquired kindly, to a confirmed delivery two months later which was then further delayed, then shipment of the treadmill only to find out it DOES NOT WORK... More
This company left us incredibly disappointed and inconvenienced. From unmet expectations with delivery, a passive aggressive response when it was two weeks passed the delivery time (6+weeks after ordering) and we still didn’t have an update and inquired kindly, to a confirmed delivery two months later which was then further delayed, then shipment of the treadmill only to find out it DOES NOT WORK, to the final straw of the company IGNORING our several outreaches for support.. suffice it to say we are now left with 300lbs of garbage to get rid of. We were so excited to be able to invest in our health with the NordicTrack, but as it turns out this company is not committed to their customers’ experience. Less
Great prices on exercise equipment I am satisfied with my purchase through Sport and Finess Exchange. I saw a post on Facebook and the prices are what got me to come take a look. There was a larger selection of equipment than I was expecting. The store was very well maintained making it easy to navigate. The staff helped me find what fit my price range/ exactly what I wanted. It was so helpful t... More
Great prices on exercise equipment I am satisfied with my purchase through Sport and Finess Exchange. I saw a post on Facebook and the prices are what got me to come take a look. There was a larger selection of equipment than I was expecting. The store was very well maintained making it easy to navigate. The staff helped me find what fit my price range/ exactly what I wanted. It was so helpful to have knowledgeable advice. I ended up getting a NordicTrack EXP10i Treadmill and had it delivered to my house. Now I want to have a home gym, and will definitely come back for more additions to it. I highly reccomend this place. :) Less
Love this place. Got everything you need to get started in great condition
Jake was very nice and friendly he helped me picked up my new treadmill and it was a great deal!! 🙏🏼🙏🏼
We’re just getting back into working out and building our home gym, the staff here are very knowledgeable and helpful. They’re always willing to help and go through different options to suit our needs. All in all great experience.
Jake is a great representative. He was very helpful and informative!!!! Highly recommend and will be back for the rest of our gym!
Naili was an OUTSTANDING sales professional. I really enjoyed working with her picking out workout equipment that properly serve my needs. Nailia was extremely professional and very patient with me. She offered discounts offered by the company and never made promises she could not fulfill. Naili is definitely an expert in customer service and is definitely an asset to "Sports & Fitness Excha... More
Naili was an OUTSTANDING sales professional. I really enjoyed working with her picking out workout equipment that properly serve my needs. Nailia was extremely professional and very patient with me. She offered discounts offered by the company and never made promises she could not fulfill. Naili is definitely an expert in customer service and is definitely an asset to "Sports & Fitness Exchange". I look forward to working with her again with future purchases. I also LOVE "Sports & Fitness Exchange", I bought a Treadmill and a bunch of dumbbells for an outstanding price. Shout out to the owner who personally reached out and responded to my reviews concerns IMMEDIATELY! I was VERY impressed with his immediate response. Hopefully, when I email his customer service today (as directed by him) I will continue to be very to have a very positive experience with this company. Thanks Sports & Fitness Exchange Team!! I look forward to future purchases with this company. Sincerely, James N. Less
Horrible business. If I could give less than one star I would. They sent me a BROKEN ski erg, and are making me pay to ship it back ($300 plus) and a restocking fee of 15%. Do yourself a favor and stay far far away from this establishment.
Highly recommended. They go above and beyond to help their customers
Here is my online purchase experience with Sports & Fitness Exchange (SFE): On 10/12/2022, Customer Service Agent, Naili texted me and states: "We have a 90 Day Warranty on the functionality of the machine. So if there's something wrong with the parts, we send your order to our warranty department to see what we need to do to get your machine up and running." On 10/12/2022, I submitted my order... More
Here is my online purchase experience with Sports & Fitness Exchange (SFE): On 10/12/2022, Customer Service Agent, Naili texted me and states: "We have a 90 Day Warranty on the functionality of the machine. So if there's something wrong with the parts, we send your order to our warranty department to see what we need to do to get your machine up and running." On 10/12/2022, I submitted my order from Sports & Fitness Exchange website: Nordictrack Commercial 1750 Foldable Treadmill (2nd) × 1 $799.99, Shipping $345.00, Taxes $0.00 (Oregon) Total $1,144.99 USD On 10/20/2022, I received the treadmill with defects. I took some photos and videos with the defects and sent them to Naili immediately. On 10/20/ 2022, Naili wrote back: Thank you, Ms. XXXX, I will pass this onto our Warranty Department to see what your options are. ============================ On 10/24/2022, Customer Service wrote: Good Afternoon Ms. XXXX, Thank you for your patience with our Customer Service Team. In order to help you best, my Warranty Dept has requested for the following information: How many screws do you have? (In relation to your motor cover) How many clips do you have on the motor cover? When this motor cover is screwed onto the treadmill, does this issue affect the function of the treadmill? We look forward to hearing back from you. Best, SFE ====================================== On 10/25/2022, I wrote: Hi SFE Customer Service, I have 3 screws and 2 clips on the motor cover. The 3 pieces on the motor cover for holding the clips were broken. When this motor cover is screwed onto the treadmill by 2 screws only, this issue does affect the function of the treadmill. The motor area is not completely covered and makes lots of loud noises. Thanks, ====================================== On 10/28/2022, Customer Service wrote: Hi Ms. XXXX, Thank you for your patience. Your part order is under review in our warranty department. It seems this part is on back order at the moment, so if approval is given to send a new piece, there may be a wait. I will let you know what the warranty department decision is. We kindly ask that you give us 1-2 business days to get back to you. Have a nice weekend. Best, SFE =================================== On 11/02/2022, Customer Service wrote: Hi Ms. XXXX, Thank you for your patience. The warranty department has deemed this unit as operational and the request for a new motor cover has not been approved. In addition, this part is on backorder at the moment. Sometimes, we have motor covers that turn up in our warehouse parts department. If a spare motor cover is available in our warehouse, I am approved to send you a the part, but you would have to pay for shipping costs of $25. Please let me know if this is something you'd be interested in. Best, SFE =========================== On 01/15/2023, I wrote: Hi SFE Customer Service agent, SFE company website states: "We assemble and test out every piece of equipment we sell. Your online purchase will be 100% guaranteed to perform correctly." The Nordick treadmill I received on 10/20/2022 from SFE company has defects. I took some photos and videos with the defects and sent them to Naili on 10/20/2022. The electric wires and circuit board become exposed once the motor cover shakes off from vibration when using the machine and this exposes electrical wires and the circuit board. The parts that enable the cover to be securely fastened to the treadmill are broken. This, then, becomes a serious safety issue. The treadmill needs to be returned to the vendor and my costs (treadmill and shipping) need to be refunded. Thanks, ========================= Please wish me a good luck with Sports & Fitness Exchange! Less
Do not buy from this sham organization. They don’t stand behind their equipment. I bought a $900 treadmill. It was missing several key bolts and some covers to hide the bolts. I asked them to send them to me and they wouldn’t. Save time and money and buy from another company that stands behind what they sell. Very disappointed. The owner responded to my review but didn’t leave his contact... More
Do not buy from this sham organization. They don’t stand behind their equipment. I bought a $900 treadmill. It was missing several key bolts and some covers to hide the bolts. I asked them to send them to me and they wouldn’t. Save time and money and buy from another company that stands behind what they sell. Very disappointed. The owner responded to my review but didn’t leave his contact info. Customer service ordered the bolts but not the covers. They said they were cosmetic and didn’t cover them. When I buy a product I hope everything is included. Wasn’t the case. If the owner reads this again please contact me or give me your contact info. CS wasn’t helpful. I received the bolts that were missing but I didn’t get the bolt covers The treadmill looks used and unfinished. I just need the covers. If I could give less than 1 star I would until this problem gets fixed. Less
Widespread issues with dishonesty. The salesperson initially told me that my order would be shipped out within 3 business days; it took 6. We were excited to receive our item, so on the 4th business day I called to check if it had been shipped since I hadn't seen a shipment notice. I was told by 2 separate people that it was going to be picked up that day... but the tracking information shows ... More
Widespread issues with dishonesty. The salesperson initially told me that my order would be shipped out within 3 business days; it took 6. We were excited to receive our item, so on the 4th business day I called to check if it had been shipped since I hadn't seen a shipment notice. I was told by 2 separate people that it was going to be picked up that day... but the tracking information shows that they put in the request that day and it wasn't shipped out until 2 days later. I was also told by 2 people that it would arrive in 3-5 business days. It arrived in our state on the 5th business day and I reached out to the shipping company since I was wondering about delivery details. The carrier informed me that they would have called me on the 6th or 7th business day to schedule a delivery for the 7th or 8th business day. In total 13 business days until delivery, roughly double what I was told by Sports and Fitness Exchange. I am extremely disappointed with the purchasing experience and would not recommend you purchase from here. The company is either dishonest or incompetent. Either way I wish I placed my order with a competitor instead, at least they were up front about what to expect for shipping timelines. Less
Don't buy from this company. I purchased a treadmill at nearly 3K but compared to the $4600 retail I thought I was getting a great deal for what I was told was a like new product. A few weeks after purchasing my machine came, but it was far from "like new". There were several broken pieces and the console reset regularly. I sent pictures and SFE sent me new parts for the plastic casing, but I had... More
Don't buy from this company. I purchased a treadmill at nearly 3K but compared to the $4600 retail I thought I was getting a great deal for what I was told was a like new product. A few weeks after purchasing my machine came, but it was far from "like new". There were several broken pieces and the console reset regularly. I sent pictures and SFE sent me new parts for the plastic casing, but I had to completely disassemble the entire treadmill to fix the broken part. They didn't do anything about the console which continued to require a hard reset a couple of times per week. After about 9 months it stopped working completely. I called SFE to figure out a solution, and that is when I found out that in spite of the salesperson telling me I had the same warranty on the device as Nordictrack offered, that thier warranty was only 90 days and I was out of luck. After voicing my frustration and emailing back and forth for literally 2 months, they agreed to send me a different screen if I paid an additional $85 for shipping. Another month later (3 months after my machine was not working any more) I finally got the replacement console, only to find that the console they sent me was also non-functional. At this point I emailed back several times and they decided to just stop responding to me. Finally after multiple phone calls and "note to my file" I finally demanded to talk to someone to get a resolution as to whether they would help me or not and I was finally told they wouldn't help me, but that I could buy one of their new products at their regular price since they are at such a great deal. So here I am, 4 months out after my 9 month old "like new device" stopped working, out $4k, and they are unwilling to do anything more to help me out. Find a different company that has some morals and a decent customer service or spend the extra amount and get something new but don't buy from this company. Less
Friendly staff, with plenty of fitness equipment to choose from.
Avoid at all costs. Do not purchase anything from this seller. Seller emailed me and offered a full refund, but never followed through with the refund. NO REFUND HAS BEEN PROCESSED ON MY CREDIT CARD. This seller has no one in customer service who will actually speak with you by phone to resolve issues. Please read my email to the seller and look at the picture (below) ___________________________ ... More
Avoid at all costs. Do not purchase anything from this seller. Seller emailed me and offered a full refund, but never followed through with the refund. NO REFUND HAS BEEN PROCESSED ON MY CREDIT CARD. This seller has no one in customer service who will actually speak with you by phone to resolve issues. Please read my email to the seller and look at the picture (below) ___________________________ The machine you sent me is defective & dangerous.. The Flywheel is rusted and in horrible condition. I am in disbelief you did not inspect this unit prior to shipment. I spent $150 having the machine built for me. I am an athlete & used the machine 1 time for 30 minutes on level 1 and I became injured and sore after use. I spent another $75 having the machine diagnosed by a Certified Technician. I am angry as hell, I spent $225 extra on this purchase and my body is sore. You need to have this machine picked up and we need to resolve this issue before I take further action. Less
The staff at SFE was very knowledgeable and efficient. Great products at great prices.
I love going to this place the guys are always nice and helpful
Tavian was extremely helpful and knowledgable and patient with us as very indecisive customers! Very happy with our purchase and will keep coming back!
Best prices! Tavian is the most helpful and best looking associate.
Great prices
Everything that I’ve purchased from SFE has been solid and practical. I also like the fact that you can negotiate just a little with the prices. Today when I went in they did not have as much inventory as usual but still a good selection of equipment.
Awesome service and great deals! Clean facility 😊
AMAZING. I've never seen such a place! And you cant go wrong with their prices. Will definitely be coming back
Casual, not intimidating, no pressure and the best prices! The staff are super friendly as well Its the only place I'll buy fitness equipment from.
Great prices! Workout equipment galore! Weights, everything I needed for my home gym!
Some of the best customer service around. Great equipment hands down. However, watch out for the tax on the produce you buy. Az State Tax 5.6%, Maricopa County Tax 0.7%, and Peoria Municipal Tax 1.8%. This is crazy!!!!!!
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I’ve always wanted an elliptical but they are so expensive and I don’t trust buying used ones from random people. My friend told me about this company and I couldn’t believe the pricing! My elliptical was delivered today and it looks brand new and even had the clear protection sticker on the screen. It looks way better in person compared to their website pictures, runs smooth, and I love the ifit... More
I’ve always wanted an elliptical but they are so expensive and I don’t trust buying used ones from random people. My friend told me about this company and I couldn’t believe the pricing! My elliptical was delivered today and it looks brand new and even had the clear protection sticker on the screen. It looks way better in person compared to their website pictures, runs smooth, and I love the ifit app! Delivery was fast and very helpful! 10/10 would recommend! Less
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Call before you go to there store for any sale items, they have listed inventory showed 6 available but after I purchased one, they couldn't find one ready and available. Wanted to Suprise my wife but had to get a refund but they did offer a higher priced one at cost.
Please do not purchase from this company, they are a scam. We purchased a treadmill noted to be new in box never used and never assembled. It took a month to actually get them to ship it and when we received it, they had shipped a treadmill with every part broken, parts falling off of it, scratches, rust, gouges, holes, and wrinkles on the tread, cracked parts and broken wires. We have had to ... More
Please do not purchase from this company, they are a scam. We purchased a treadmill noted to be new in box never used and never assembled. It took a month to actually get them to ship it and when we received it, they had shipped a treadmill with every part broken, parts falling off of it, scratches, rust, gouges, holes, and wrinkles on the tread, cracked parts and broken wires. We have had to file with our credit card for a refund and they will not communicate with you over the phone, only refer you to the customer service. The owner Josh refuses to come to the phone to rectify the situation. Do NOT buy from this company!!!! SCAM!!!! These are just some of the photos of the destroyed treadmill, that is obvious it was packaged that way and it was not damage from the carrier. Less
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I must confess that Mrs Jessica Wayne fx She is surely a skilled professional trader and the best among all, as her clients all said, I saw so many positive reviews about Mrs Jessica fx, and she managed my account after I Invested $1000 and got a successful withdrawal of $14,300 within few days of my investment, "It always seems impossible until it’s done"., with Mrs Jessica Wayne fx your hard-earned money is 100% secured/Safe You can contact her via WhatsApp. +1(918)609-3473 Email: [email protected] Less
Customer service are very helpful, very impressed with my nordictrack treadmill x32i, easy to put together, pased a 5 mile test run so far so good, if you're in to saving $ I would definitely buy from them, thanks
Update: they are now claiming I am outside of the warranty window and I must pay for the damaged parts because they postponed sending my replacement parts for 7 months. SCAMMERS - DO NOT BUY FROM THEM. Wish I could give less than one star. I really regret ordering from them. I paid to have an elliptical shipped to me and it arrived damaged in several places. I received the elliptical in January ... More
Update: they are now claiming I am outside of the warranty window and I must pay for the damaged parts because they postponed sending my replacement parts for 7 months. SCAMMERS - DO NOT BUY FROM THEM. Wish I could give less than one star. I really regret ordering from them. I paid to have an elliptical shipped to me and it arrived damaged in several places. I received the elliptical in January and still have not received replacement parts or refund for the $350 I paid for shipping. They have just been bouncing me around and not giving me any confirmation that the replacement parts have been ordered. Absolute worst customer service. Do NOT pay for items to be shipped from them! Less
Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 into $12,000 in just a week, Mrs Kate Harvey, my family and I are forever indebted to you for the financial stability you brought to our home, I advice the entire public to invest with Kate Harvey,contact via; WhatsApp: +15203024548 Email: kateharvey661@g... More
Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 into $12,000 in just a week, Mrs Kate Harvey, my family and I are forever indebted to you for the financial stability you brought to our home, I advice the entire public to invest with Kate Harvey,contact via; WhatsApp: +15203024548 Email: [email protected] Less
Customer service was very responsive and the treadmill shipped from AZ to Pennsylvania in a week. Very happy with my overall experience.
I had a great experience at SFE - picked up a treadmill and some dumbbells for the home gym and was very impressed with the customer care. The staff was super knowledgeable on all of the treadmills, were patient with my many questions, and gave me tutorials on the various styles of treadmills. Once I decided on a treadmill, they walked me through the specifics, how to take it apart in case we eve... More
I had a great experience at SFE - picked up a treadmill and some dumbbells for the home gym and was very impressed with the customer care. The staff was super knowledgeable on all of the treadmills, were patient with my many questions, and gave me tutorials on the various styles of treadmills. Once I decided on a treadmill, they walked me through the specifics, how to take it apart in case we ever moved, and loaded it all into my truck for me. Very happy with the pricing and service - will definitely be back for more! Less
I had a great experience at SFE - picked up a treadmill and some dumbbells for the home gym and was very impressed with the customer care. The staff was super knowledgeable on all of the treadmills, were patient with my many questions, and gave me tutorials on the various styles of treadmills. Once I decided on a treadmill, they walked me through the specifics, how to take it apart in case we eve... More
I had a great experience at SFE - picked up a treadmill and some dumbbells for the home gym and was very impressed with the customer care. The staff was super knowledgeable on all of the treadmills, were patient with my many questions, and gave me tutorials on the various styles of treadmills. Once I decided on a treadmill, they walked me through the specifics, how to take it apart in case we ever moved, and loaded it all into my truck for me. Very happy with the pricing and service - will definitely be back for more! Less
Had a broken arm handle on my treadmill, but the customer service team helped me get a replacement in a timely manner. I was very impressed with the service I received and I highly recommend them!!
Can't beat the price. Period. If you don't mind barely noticeable scratches, you can buy a $4000 treadmill for less than $1000. I wouldn't shop anywhere else. I bought my entire home gym from there -- plus I even upgraded my treadmill and sold the old one I bought from SFE on craigslist FOR MORE THAN I PAID for it years later.
Sports & Fitness Exchange is the best place to get top notch equipment, unbeatable pricing, and even better customer service! Had tons of questions, but Josh and his team are great and answered all of them. Can’t wait to fill my home gym with as much SFE hardware as possible!
I love my fitness equipment from sport and fitness exchange, I bought my NordicTrack s27i, smoothest ride ever, for an incredible deal. The 1 year iFit is amazing! I love the instructors and classes- I highly recommend!!!
Got my adjustable dumbbells here and I love them! I'm thinking of expanding my home gym even more now and I'll definitely coming back for more equipment. They carry Nordictrack and other great brands at much lower prices than I've seen anywhere else.
Last year I purchased an expensive Nordic treadmill, it's arrived with broken parts on different places. I contacted to the customer service, and they gave me warranty email address. I wrote Leonard and sent as many pictures as possible ( I live in different states), received part of the replacement parts, but its been over a year, I still haven't received the correct size of the broken cup h... More
Last year I purchased an expensive Nordic treadmill, it's arrived with broken parts on different places. I contacted to the customer service, and they gave me warranty email address. I wrote Leonard and sent as many pictures as possible ( I live in different states), received part of the replacement parts, but its been over a year, I still haven't received the correct size of the broken cup holders ( they send me wrong size, much smaller, then the treadmill I purchased) Less
Big thanks to mrs Gabriella Donald 🥰🥰🥰🥰😘 one of the best binary option manager who has the best strategy and signals that can help you win every time you trade .. before meeting her I was scammed several times and I lost $2000 to 2 different managers who claims they are real but turn into monsters the moment I fund my trading account ... but today I'm so grateful to mrs Gabriella Donald fo... More
Big thanks to mrs Gabriella Donald 🥰🥰🥰🥰😘 one of the best binary option manager who has the best strategy and signals that can help you win every time you trade .. before meeting her I was scammed several times and I lost $2000 to 2 different managers who claims they are real but turn into monsters the moment I fund my trading account ... but today I'm so grateful to mrs Gabriella Donald for coming to my rescue .. I posted this to those who are already given up on binary and Forex options and to the newbies take advice and be saved.. if you contact her, tell her I referred you to her so that I will have my referring bonus....you can contact her via, Email: [email protected] WhatsApp: +14235973142 Less
This place was highly reccomended by friends on a Facebook Fitness group. So I decided to buy a Nordictrack Studio Cycle as it was a great price.When the bike arrived, one of the parts was bent but Sports & Fitness sent me a new part quickly. I later had a problem with my bike and called Sports & Fitness, since it was still under their 90 day waranty. I was able to reach a live person quickly. Th... More
This place was highly reccomended by friends on a Facebook Fitness group. So I decided to buy a Nordictrack Studio Cycle as it was a great price.When the bike arrived, one of the parts was bent but Sports & Fitness sent me a new part quickly. I later had a problem with my bike and called Sports & Fitness, since it was still under their 90 day waranty. I was able to reach a live person quickly. The store person took the time to listen as I described the problem with the bike and reassured me that they would fix my bike. Not only did they fix my bike situation but offered to do a video chat dignosis to help me figure out what was wrong with another Nordictrack exercise machine that I bought directly from Nordictrack. Less
I wanted to purchase an iFIT membership through them, clicked Apple Pay for $249 (a great deal as it usually costs $396) and the purchase was made instantly. The receipt was for $594, as the shipping charges were a whopping $345! The company representative reached out to me today. There was an error and they have been up front about it and have done the work to make it right. Also, the product I... More
I wanted to purchase an iFIT membership through them, clicked Apple Pay for $249 (a great deal as it usually costs $396) and the purchase was made instantly. The receipt was for $594, as the shipping charges were a whopping $345! The company representative reached out to me today. There was an error and they have been up front about it and have done the work to make it right. Also, the product I ordered is now en route. The customer support I have received has been top notch. Less
I got a super nice treadmill for a great price. Will definitely be going back the SFE for all of my exercise equipment. Owner and staff are fantastic.
Got an amazing deal on my treadmill, which I have LOVED! Will be going back again! Incredible customer service and very friendly staff.
Great products at a great price!
I’ve been looking for adjustable dumbbells for a while now but most of them are just over priced and frankly out of my price range. The dumbbell sets here are at least $50-100 less depending on what you’re looking for. $1.7 per pound is hard to beat! Very impressed with the quality and prices here.
Went to pick up a treadmill and the staff was amazing! The sales team made sure we got the right treadmill for our fitness goals and the warehouse team helped us load and strap down the treadmill into my truck bed securely. Very kind and knowledgeable staff that went out of their way to help. Highly recommend!!
I live in Virginia, I was skeptical of ordering, because these prices are the best I’ve seen. After researching I ordered my treadmill and elliptical- they arrived in great condition. I even called the store with some questions on assembly, the associates were very helpful. I’ll be buying my next piece of equipment here.
They got me a treadmill for a great price and I’m loving my strength equipment. I’m telling everybody about this place!
Terrible. I ordered a refurbished treadmill and while I expected some dings and scratches, I was not expecting the motor to be so loud that I could hear it from another floor or outside the house. Weeks have gone by without responses.. and then I was referred to the warranty company who also ignores request. Avoid this company's products, Buyer beware. They sell it & then ignore you.
Ordered a Nordic track x32. Delivered on time and in mint condition. I took this baby for a ride and it purred like a mountain panther. In all seriousness, it runs great.
Great place. Great prices. They shipped it to Austin. Good quality equipment.
I purchased a brand new NoricTrack S22i from SFE. I am not local to AZ so it was all done over the web. As you can imagine, I was nervous buying sight unseen. I had a specific version that I wanted and SFE had it. I had the pleasure of working with Mike and he was awesome!! In retail, you never truly “meet” your customer’s expectations - you either fall short or exceed them. I can tell you ... More
I purchased a brand new NoricTrack S22i from SFE. I am not local to AZ so it was all done over the web. As you can imagine, I was nervous buying sight unseen. I had a specific version that I wanted and SFE had it. I had the pleasure of working with Mike and he was awesome!! In retail, you never truly “meet” your customer’s expectations - you either fall short or exceed them. I can tell you Mike exceeded my expectations and provided fantastic customer service. Very quick shipping and quick replies to all my questions that made the entire experience seamless. You can buy with confidence and peace of mind from SFEAZ. Thanks Mike!!! Less
I ordered and received my equipment in a timely manner and during that process had all of my questions answered. Unfortunately, from there on out it has been rough going. My first mistake was waiting too long to inspect my order and put it together because we bought a house and were unable to move into it for a few months. I figured it would be best and safest to transport the treadmill and stati... More
I ordered and received my equipment in a timely manner and during that process had all of my questions answered. Unfortunately, from there on out it has been rough going. My first mistake was waiting too long to inspect my order and put it together because we bought a house and were unable to move into it for a few months. I figured it would be best and safest to transport the treadmill and stationary bike from one house to another in the original packaging. Unfortunately, this put me over the warranty period. When we moved in the items were set up right away and that's where my issues begin. I am grateful that they are doing what they can to help right the wrongs I am experiencing with my equipment, despite the timeline, however it has not been an easy route of communication to get the problems fixed. When I opened the box to my Norditrack Stationary S10i bike it was missing some nuts and bolts and the entire screen console and bracket (the bike doesn't' work without this)! I was confused, shocked, and worried that they would tell me to eat dirt however after about two weeks of calling and deliberating I had a new console shipped to my home. Unfortunately, that console was the wrong one and was not compatible with the wiring setup on my bike. I was assured once again that the correct screen and console would be sent to my home right away and that's when the communication went down hill. In a matter of two weeks I went from calling and getting help right away to people telling me to email customer service and they will be with you sometime this week. Its been four weeks now and we still can't use it. My second issue is with my Norditrack Commercial 1750 treadmill. I opened the box everything checked out set up was a breeze and it started working great for about 2 weeks of using it 3-4 times per week. Now the machine is malfunctioning and it is going to cost me hundreds of dollars to find a technician to come out and fix the issue because it is no longer under their warranty period. I knew having home gym equipment was going to incur some extra cost in maintenance however I did not expect to have a major part of my equipment not shipped to me or my treadmill to malfunction rendering it unusable and unsafe in as little as two weeks. I am a little overwhelmed and frustrated with my journey so far ordering equipment from this company. I was told they are under new management so I can only hope that I don't have to wait too long until they can get back on track and hopefully write the wrongs. I still have hope for the bike monitor but I was informed I would likely need to find and pay for a technician to come out and trouble shoot my treadmill issues. I hope other people have a better experience. Inspect and operate your equipment ASAP so you don't run into the issues I did because I am two for two of ordering equipment and having major problems. Less
Absolute crooks. Sent me broken equipment and will not fix it.
I purchased the Nordictrack treadmill and the Nordictrack Cycle spin bike. I have been looking for both of these items for a long time and I was so pleased to get them for this price. I love the equipment and am so excited about exercising at home now. More exercise time and I love it.
Look, if you're on the fence about buying a pricey bit of fitness equipment from some random store in Arizona because you'll save hundreds even after the shipping costs, just do it. I bought a Nordic Track 1750 treadmill from here way back in January and though the shipping took longer than I expected, it did arrive and in one piece after it's 1,500 mile journey about a month later. It's still wo... More
Look, if you're on the fence about buying a pricey bit of fitness equipment from some random store in Arizona because you'll save hundreds even after the shipping costs, just do it. I bought a Nordic Track 1750 treadmill from here way back in January and though the shipping took longer than I expected, it did arrive and in one piece after it's 1,500 mile journey about a month later. It's still working four months later and regularly gets 60+ miles ran on it a week. I can't attest to the issues others have had and my suspicion lies with the carriers that have shipped those pieces of equipment rather than the store themself. What I can say is that this random site delivers on their product. Edit: Be forewarned, at least with the treadmill I got, this thing shows up on a big pallet (that may require some disassembly) and the shipping company is probably not gonna help you deposit it wherever you want. Luckily I'm not a small guy and neither are my friends but I can see that being an issue for those who are smaller/older and are left with a 300+ lb box on their doorstep or driveway. Less
I have purchased multiple items from Sports Fitness Exchange over the past few years and just recently bought a Nordictrack S22i Bike and the process has always been super easy and the staff is very helpful. Definitely recommend these guys if you live in the Phoenix area.
We purchased a Nordick Track Elliptical last year and due to "their" iFit cards NOT working, Sports & Fitness gave us 2 years of iFit. What a LIE! We received one year of iFit, and Sports & Fitness' response has been rude to say the least! Extremely poor customer service! Don't buy from them!
They don’t take ownership of there own mistakes and blame it on other .
Mike the owner is rude and disrespectful doesn’t care what time or day it is and thinks that anyone should call or message any time of the day Wen he wants answers. he thinks that he is above other people .think covid got to his head with my personal experience with this guy I think it wouldn’t be any better with his own customers.
On March 28 I originally purchased a 2021 Nordictrack VU19 Upright bike for my husbands (April 16) birthday gift. I also purchased a Proform Tour De France Spin bike for myself. My husband's bike had a loose handlebar, it was swapped out for another and the spin bike had no resistance levels, I decided to upgraded to a Nordictrack S10i. It was delivered in April. After returning from a 3 week bu... More
On March 28 I originally purchased a 2021 Nordictrack VU19 Upright bike for my husbands (April 16) birthday gift. I also purchased a Proform Tour De France Spin bike for myself. My husband's bike had a loose handlebar, it was swapped out for another and the spin bike had no resistance levels, I decided to upgraded to a Nordictrack S10i. It was delivered in April. After returning from a 3 week business I tried out my S10i only to find out that neither the incline nor resistance work. I have purchased 3 bikes from SFE only to have problems with all 3, these bikes aren't cheap! Less
Great experience! I had the opportunity to test out the equipment, look it all over, both front sales room and back dock options to choose from, great prices and amazing people to help answer questions and they loaded it into my vehicle! 90-day warranty included and the ability to extend a couple years through the manufacturer, awesome!😁👍
This place is awesome. Everyone there is extremely helpful, without being overbearing. They don't push you to buy. Prices are very fair/competitive, and close to unbeatable when they have a sale. Thanks again.
I promised that I'm going to testify if my trading was successful' It takes so much time and effort to know the right Trade expert to win trade, After all my research I came in contact with her and I've learned a lot with her in this few months. I'm so impressed with the profit she helped me made, What I love about her is consistency, she's awesome. I just made my withdrawal of 15,000$ USD to my... More
I promised that I'm going to testify if my trading was successful' It takes so much time and effort to know the right Trade expert to win trade, After all my research I came in contact with her and I've learned a lot with her in this few months. I'm so impressed with the profit she helped me made, What I love about her is consistency, she's awesome. I just made my withdrawal of 15,000$ USD to my bank account now. Reach out to her for the best forex trading result. Contact her via Email: [email protected] WhatsApp +15023245963 Less
Bought a treadmill from them, everything was great. Showed up via freight a few days later and setup was a breeze! Highly recommend!
My go to place for my fitness equipment. They have helped me build my home gym back up after moving to Arizona a few years ago. I had an issue with a piece of equipment putting it together and they were there to come out and fix it.
Bought the nordictrack 2950 for a great price. The box was damaged but the treadmill was perfect. Ordered the s22i bike and barbells a few months later. Everything arrived in perfect condition in about 2 weeks. I would definitely order from them again.
Received busted equipment. It was shipped in black plastic so I couldn’t refuse shipment. Emailed pictures and never received a reply. If you are out of state I strongly urge you not to deal with them since them don’t seem to care.
I had a mishap with a weight I had purchased from them. This place promptly replaced the broken handle at no cost. Highly recommend!!
Bought a new in box Nordictrac in November. Saleman Mike was very helpful. Price was excellent and shipping was great despite the distance. Sadly we have had mixed feelings about the purchase as the treadmill makes an awful squeaking noise since day 1 of setting it up. I tried calling to get Mike on the phone and he was busy at each call. Someone else took my info and provided an email to send a ... More
Bought a new in box Nordictrac in November. Saleman Mike was very helpful. Price was excellent and shipping was great despite the distance. Sadly we have had mixed feelings about the purchase as the treadmill makes an awful squeaking noise since day 1 of setting it up. I tried calling to get Mike on the phone and he was busy at each call. Someone else took my info and provided an email to send a video of the problem. We have never recieved follow up and the issue continues to be an issue. I bought the 4yr. extended warranty but have little faith this will be resolved. Less
Great place - they had just what I wanted at a good price! No pressure to try to upswell or anything. Nice, helpful people.
Wanted to like this place, but no customer support makes it hard. I ordered a treadmill and delivery took 3x as long as they said it would take... As it turns out, the treadmill was damaged in shipping so that is somewhat understandable. The part that isn't understandable is that my last 4 emails have gone unanswered. Find someplace else...
They went above and beyond making sure I was good with my purchase. Even fixing an issue with the item a few days after I purchased it. Not to mention the item was on sale at a great price.
I bought a piece of equipment on sale, at a great price. And they put it together for me. There wound up being a problem with it, but they had me bring it in and resolved the issue with no hassle. They actually went above and beyond to make sure I was taken care of. I'll definitely be a repeat customer and am talking my friends into buying some equipment.
Amazballs! Love getting my workout equipment from here.
Great prices, great customer service! Quick shipping!
Great price & selection but even better employees!
Horrible customer service! After it took over 2 weeks to ship they forgot the power cord! Called and they said they couldn’t do overnight or quick shipping due to the cost! Little faith this will even work and considering filing a claim as it will be close to 30 days before I even receive it! Do not recommend using them!
I came into SFE this morning to pick up a Dumbbell set, I purchased my SFE plate set about 4 months ago and I am very happy with them so I decided to add these lil guys to my home gym setup. I am very pleased with the quality of both my plates and dumbbells. I have only purchased free weights & weight lifting equipment from SFE and this is definitely the place to go for these items. Shopping here... More
I came into SFE this morning to pick up a Dumbbell set, I purchased my SFE plate set about 4 months ago and I am very happy with them so I decided to add these lil guys to my home gym setup. I am very pleased with the quality of both my plates and dumbbells. I have only purchased free weights & weight lifting equipment from SFE and this is definitely the place to go for these items. Shopping here is fast and easy, walk in tell them what your looking for and they will get you squared away & answer any questions you may have. I'll definitely be back as my lifting progresses! Less
They do have great prices but they don't have any listed on their items in store which makes it hard to shop in house, they also do not match or beat their competitors and when I asked if they do I was greeted with rude responses and attitude. I have purchased many weights from SFE but today's show of attitude and lack of respect will now make me shop some where else. Prices are not a good enoug... More
They do have great prices but they don't have any listed on their items in store which makes it hard to shop in house, they also do not match or beat their competitors and when I asked if they do I was greeted with rude responses and attitude. I have purchased many weights from SFE but today's show of attitude and lack of respect will now make me shop some where else. Prices are not a good enough reason to shop where the customer service isn't up to par. Less
Found the treadmill I was looking for at a great price and it was 15% off the sticker price. Came home to find a free one year ifit gift card inside which made the deal even better. Highly recommend for sports equipment at a better cost!
I bought a treadmill from SFE and and had problems with first one Very disappointed because of being a nurse my health and mental well-being was at a low so I read the great reviews and made a purchase after a little back and forth they replaced my treadmill with another that’s beautiful and working great they took the time to listen and correct the situation and I’m sincerely grateful... More
I bought a treadmill from SFE and and had problems with first one Very disappointed because of being a nurse my health and mental well-being was at a low so I read the great reviews and made a purchase after a little back and forth they replaced my treadmill with another that’s beautiful and working great they took the time to listen and correct the situation and I’m sincerely grateful I have recommended them to all my family friends and co workers without realizing it they really helped me on my fitness journey Thank you and I will always use your company for all my fitness needs and your prices are great!! Less
Good friendly helpful place and good prices
I've been going back and forth about ordering from SFE for months and I finally took the plunge. Placed an order for the Proform H7 on OCT 1st and it was delivered to me on the 7th here in TX for a fraction of what I would have paid at a local store! Took me a minute to set it up but it look and works as it should. THANKS AGAIN!
I've been going back and forth about ordering from SFE for months and I finally took the plunge. Placed an order for the Proform H7 on OCT 1st and it was delivered to me on the 7th here in TX for a fraction of what I would have paid at a local store! Took me a minute to set it up but it looks and works as it should. THANKS AGAIN!
This site is not safe, they say my order from outside the US is a high risk fraud transaction (I live in Ecuador and I have to send my order through Miami). The problem is that the order is paid and this site do not want to give muy money back. Look at the picture: It is paid but unfulfilled. Do not keep my money for free!!!!
This place has a great selection of fitness equipment, I was looking for cable attachments and they have a large selection to choose from. The prices are very reasonable and I found that it was better than Amazon, which is rare to find these days. The employees were helpful and answered any questions I had.
Had a warranty claim after purchasing a nordictrack S22i from SFE. I'm so impressed with the customer service I received, I can hardly believe it. First they asked me to send them a quick video of the noise the bike was making. I did and a couple of days later, a new bike was brought to my house and swapped out. They didn't argue, drag it out, question the claim... none of that. Simply rep... More
Had a warranty claim after purchasing a nordictrack S22i from SFE. I'm so impressed with the customer service I received, I can hardly believe it. First they asked me to send them a quick video of the noise the bike was making. I did and a couple of days later, a new bike was brought to my house and swapped out. They didn't argue, drag it out, question the claim... none of that. Simply replaced the bike. Wow! Wow. Wow! That is how you get customers for life! Well done to the entire team at SFE Less
I have purchased so much from this place. Quality equipment every time. Purchasing a treadmill as we speak.
amazing selection of sports equipment and knowledgeable staff!
Came across these guys through a facebook ad, and got confused when it wouldn't let me order some weights (at a great price!!). When I messaged them, they were very responsive, and helped me get an order placed quickly and conveniently!
Alot of the weights / equipments are cheaper here compared to private sellers from offer up and facebook market place, staff is always ready to help. Brought many bumper plates from here and some adjustable dumbells
Leonard and the owners of this business are wonderful to work with. They have some of the best new and gently used work out equipment in the valley.
This is a great store with fantastic customer service! They helped us choose the right treadmill, and the men who delivered it and set it up were professional and knowledgeable about the unit. Their prices can't be beat! I highly recommend them to anyone looking for fitness equipment.
Very dissatisfied with the service. Ordered online & called in couple of days prior to ask not to ship instead will pick it up at the store but they still shipped it. Also when I went to pick up at the store I was not given the same product as mentioned on their website for which I paid for. I guess the management should address this. Wanted to buy more products in the future but now i doubt with... More
Very dissatisfied with the service. Ordered online & called in couple of days prior to ask not to ship instead will pick it up at the store but they still shipped it. Also when I went to pick up at the store I was not given the same product as mentioned on their website for which I paid for. I guess the management should address this. Wanted to buy more products in the future but now i doubt with this experience I had today. Less
Best place to buy wholesale quality equipment.
Great store
They have lost my business for good. I purchased the $300 dual pulley system. I called beforehand and asked if it came with the adapters for Olympic plates and the gentleman on the phone told me yes. Now, I can buy the SAME EXACT pulley system for $189 online, free shipping but with no adapters. And a 6 week back order. Adapters are about $70. So for $40 more, not having to wait 6 weeks and supp... More
They have lost my business for good. I purchased the $300 dual pulley system. I called beforehand and asked if it came with the adapters for Olympic plates and the gentleman on the phone told me yes. Now, I can buy the SAME EXACT pulley system for $189 online, free shipping but with no adapters. And a 6 week back order. Adapters are about $70. So for $40 more, not having to wait 6 weeks and support local business I decided to buy from SFE. I drove 1 hour to pick it up, drove an hour home. No adapters. I called to see if the box was missing the adapters, they said they would call me back. Never got a call back. Called again, was told that it doesn't come with adapters! Which was the whole reason I paid extra for this one. I told them I would be returning it, but they told me I could only get an in store credit, even though THEY gave me bad information. I finally talked with the owner and we came to terms that they did mess up and they would send me adapters. Awesome! 5 star review for correcting the problem. The adapters come and they don't fit over the 1" pegs. So I email back asking if we can get new ones since these don't fit. Or just return them, give me the $70 for new ones and I'll deal with the hassle myself. They didn't email back. So I email again a week or two later and finally get a response "we ordered the ones you approved of. If you want to bring them back we will return them". I already drove 2 hours, they want me to drive 2 more!? Amazon does free UPS returns, I asked if I could do that. Again, no response... Sorry you had to go out of your way to fix your mistake SFE! That's what you have to do when you own a business. Fix your mistakes. Or if you just let me return the system you could still have had my business and I would have purchased other items. I would have given a better review but the fact that they continuously don't respond, even after over a week, that's unacceptable. And honestly, they weren't too professional to start with but I gave them the benefit of the doubt. Maybe it was a bad day or they were busy. But after repeated issues, I'm done. No more business. I just purchased a $415+ SS bar from Rogue and Less
Quick and easy. Awesome experience
Purchased a X22i Model, took forever to come, and when delivered there were missing screws for the assembly.
This store is amazing and has great inventory. The employees are so helpful and friendly. I highly recommend you check out this store for all your gym equipment
Best store in town they have everything in stock for great prices!!
Worth coming here!!! They had everything i need it
Always do our fitness supply shopping here. Jeremiah was very helpful and knowledgeable. Thx SFEAZ.
Sports and Fitness Exchange is by far the best place to make your home gym come together! Highly recommend!
Great Customer service from Jeremiah. Quick and easy trip!
Excellent customer service. Thanks Zach Bingham…
The owner or manger was friendly and very helpful prices are good. will go back again.
Great price!! Great Place!
Love the store....Exactly what I needed in my life. Thanks guys!!!
Great equipment, Great prices, Great Service!!!
Jeremiah Reinoso was such a great help. The staff overall was very professional and helpful. This place is addicting for buying gum equipment!
Jeremiah was very helpful and great to work with! Excellent prices for quality products!
Great prices, Jeremiah helped find all the workout gear I needed.
Great prices and great customer service!!!!
Bought a treadmill & we were debating if it was the right one for us… sales guys said point blank that we had 90 days to return if we didn’t love it or had any issues. Ok perfect right? No, we called to return it because of console issues and told oh yeah you can return it for an exchange in house. Listen to me a RETURN and an EXCHANGE are two drastically different things. Your sales guys need to... More
Bought a treadmill & we were debating if it was the right one for us… sales guys said point blank that we had 90 days to return if we didn’t love it or had any issues. Ok perfect right? No, we called to return it because of console issues and told oh yeah you can return it for an exchange in house. Listen to me a RETURN and an EXCHANGE are two drastically different things. Your sales guys need to re word the verbiage as it’s ethically questionable and I would not recommend anyone to this place for this reason. Less
Great selection and a great associate Jeremiah helping my daughter get started on weight training. I would highly recommend SFE
Very professional and courteous sales staff. Great prices!!!
Good prices and good selection and warehouse environment
Zach was an amazing person and very knowledgeable with the products. Prices are great. If anyone needs any home workout equipment come see my guy Zach at Sports and Fitness Exchange!
Very helpful group of guys here. Products are holding up just fine, so don’t worry about non name brands.
Amazing inventory - you want it they got it! Great friendly customer service. Great prices! Highly recommended you go here for your equipment needs.
Jeremiah was very knowledgeable and helpful. He was able to answer all questions and gave some great recommendations.
awesome and knowledgable group of guys. My treadmill is getting delivered Thursday and set up where ever I decide. I am so excited to start my new goal of being fit. Thank you SFEAZ--Sports and fitness exchange.!!!!
Zach was a good Man
Great service and prices. Second piece of equipment I have bought here. Ask for Zack.
These guys are great, always super helpful and the prices are good as well. Over the last year I have bought multiple dumbbells, weight plates, a curl bar and a stand for our weights. Each time we visit the store, the team is helpful and quick to get our purchases loaded.
Go somewhere else. TERRIBLE service and product.
The initial facility and product purchase went well. I owned the rower less than 6 months before foot pedals crumbled away from extensive use on my part. BUT!!! Pandemic has slammed the support teams, so be patient if you has issues or need replacement parts. They will respond and handle if you keep in communication with them.
SUPER all-around! GREAT price and professional and courteous. Very knowledgeable and what I liked best was the no-nonsense, honest exchange and ease of the transaction. My Nordictrack looks BRAND new! I would recommend these guys without any hesitation. I am beyond pleased.
Sports and Fitness Exchange easy to work with. Justin one of the two owners extremely knowledgeable. Fast delivery commercial grade equipment for a fraction of the price new. Would buy from them again.
I got recommended by a friend and he did not let me down 5 stars all the way this place is a gem will be getting all my equipment from here I was gonna buy a $400 treadmill lucky I waited and got one here! So worth it great staff over all wonderful experience!!!
The staff and customer service is excellent. With that being said do not expect the highest quality of equipment. You get what you pay for, the gold standard rowers is the concept2 and runs $1100, SFEAZ has their knock off for between $550-700 depending on sales. The durability is so far up to par but the monitor....... sub par performance. If you are expecting to do a a 2k row expect to double y... More
The staff and customer service is excellent. With that being said do not expect the highest quality of equipment. You get what you pay for, the gold standard rowers is the concept2 and runs $1100, SFEAZ has their knock off for between $550-700 depending on sales. The durability is so far up to par but the monitor....... sub par performance. If you are expecting to do a a 2k row expect to double your time compared to a concept2. Which really matter if you try to compare your workout times with other people which I like doing so the monitor sucks for me. But I throw on my polar HR monitor and do HR zone training and the rower does exactly what I need since I don't need the monitor for that. I've had other equipment issues and the staff handled it immediately and fairly. With that said if you are building your garage gym on a budget this is your place. Less
The customer service is good but the products are hit and miss after two returns I asked for a return ultimately had to do a charge back and returned the product. I get called by the owner questioning me for doing a chargeback I explain I have no other recourse. CC company was appalled the guy called they said he should only be calling to offer a money return not to call and question
Helpful staff and not pushy sales. Picked my items and drove around back and they loaded my truck.
Horrible and very frustrating Customer Service.
I wanted to take a second and say THANK YOU to this incredible team! I was really hesitant to start searching for home gym equipment because of previous negative experiences (both mine and other peoples). It seems like no matter where you go it's either an insanely long wait for what you want, bad customer service, crazy high prices or some strange combo of the three. That wasn't the case here... More
I wanted to take a second and say THANK YOU to this incredible team! I was really hesitant to start searching for home gym equipment because of previous negative experiences (both mine and other peoples). It seems like no matter where you go it's either an insanely long wait for what you want, bad customer service, crazy high prices or some strange combo of the three. That wasn't the case here. They were incredibly responsive to all my questions, beyond fair with their pricing AND (the best part) they delivered everything in this massive truck and then set it all up where I wanted it! So if you need Strength Training or Cardio equipment check them out. Best prices in town and that's including the delivery! HIGHLY RECOMMEND!! #LoveUp Less
Super helpful
They are amazing and super helpfully highly recommend
Amazing prices, I was shocked to see so many options within my budget! Refurbished with a 90 day warranty and option for extended warranty makes me feel comfortable with my purchase. Found a great treadmill, thanks to Jeremiah and Mike! Thank you for your quick and knowledgeable advice. I love being able to test it out before I buy. Great price, affordable delivery and great customer service. Th... More
Amazing prices, I was shocked to see so many options within my budget! Refurbished with a 90 day warranty and option for extended warranty makes me feel comfortable with my purchase. Found a great treadmill, thanks to Jeremiah and Mike! Thank you for your quick and knowledgeable advice. I love being able to test it out before I buy. Great price, affordable delivery and great customer service. Thank you for making this such a smooth and easy experience. Less
Obviously, during the pandemic, equipment sales have sky-rocketed. SFE has been able to procure a variety of products and continue to keep items in stock - surprisingly. Each time I have shopped here, whether online or at their warehouse, they have what I'm looking for and often at a more reasonable price than I can find elsewhere. When the topic of strength training or general fitness comes up i... More
Obviously, during the pandemic, equipment sales have sky-rocketed. SFE has been able to procure a variety of products and continue to keep items in stock - surprisingly. Each time I have shopped here, whether online or at their warehouse, they have what I'm looking for and often at a more reasonable price than I can find elsewhere. When the topic of strength training or general fitness comes up in conversation, I tend to recommend SFE due them being local (avoiding shipping fees to a certain extent) and the "brick and mortar" mentality that is all the rage these days as more businesses move to online sales. Less
With the recent pandemic, change of career and just tried of paying fees, we made a conscious decision to build a home gym. After a little research, I found this these guys on Facebook and asked my husband to check them out. Wow!! What a place! Pretty much anything you are looking for they have and reasonably priced. Leonard (aka Leo), the manager, and his staff were awesome!! No pressure just he... More
With the recent pandemic, change of career and just tried of paying fees, we made a conscious decision to build a home gym. After a little research, I found this these guys on Facebook and asked my husband to check them out. Wow!! What a place! Pretty much anything you are looking for they have and reasonably priced. Leonard (aka Leo), the manager, and his staff were awesome!! No pressure just helpful service. Answered any questions we had and even loaded it up in our vehicle. I highly recommend Sports and Fitness Exchange! Less
With the recent pandemic, change of career and just tried of paying fees, we made a conscious decision to build a home gym. After a little research, I found this these guys on Facebook and asked my husband to check them out. Wow!! What a place! Pretty much anything you are looking for they have and reasonably priced. Leonard (aka Leo), the manager, and his staff were awesome!! No pressure j... More
With the recent pandemic, change of career and just tried of paying fees, we made a conscious decision to build a home gym. After a little research, I found this these guys on Facebook and asked my husband to check them out. Wow!! What a place! Pretty much anything you are looking for they have and reasonably priced. Leonard (aka Leo), the manager, and his staff were awesome!! No pressure just helpful service. Answered any questions we had and even loaded it up in our vehicle. I highly recommend Sports and Fitness Exchange! Less
Excellent prices and had everything in stock that we needed to establish our home gym. Staff was extremely helpful and answered all questions regarding equipment. Best fitness store in Phoenix!
Love this store, they have great equipment and friendly people. Fantastic new modern location!
Great place to purchase fitness equipment!👍🏼👍🏼
I got a small accessory and the shipping in the website seem wrong (too high) so I asked them in messenger, they responded super fast, I called to make my order, they shipped it the same day and it arrived very fast. Great service!
We are now happy. Purchased a NordicTrack upright exercise bike and it was delivered on time. It works great. Wife and adjust the seat for herself and I can adjust the seat for me. Delivery guys were very helpful. The only issue we had was fixed immediately by the two men who delivered the bike. All is good.
Got a Proform Treadmill from Sports and Fitness Exchange. It was brand new, came in the original box, unopened. They are based in Arizona and they shipped to California. Their service is great. I would highly recommend them
About 3 weeks ago I purchased a name-brand elliptical from this store. It was purchased already intact and put together.by store employees. After 8 weeks of use, using it every other day for about 30 minutes, the entire frame cracked and the unit fell over almost knocking me into a wall. ( pictures attached) When I call the store, they tell me they do not do refunds, they only exchange the unit ... More
About 3 weeks ago I purchased a name-brand elliptical from this store. It was purchased already intact and put together.by store employees. After 8 weeks of use, using it every other day for about 30 minutes, the entire frame cracked and the unit fell over almost knocking me into a wall. ( pictures attached) When I call the store, they tell me they do not do refunds, they only exchange the unit for a like model. OK..thats fine! But NOT what happens. The problem with that is I have now WAITED almost 3 weeks and I keep getting the same runaround. "We're sorry, we don't have that unit in and I'm not sure when we're going to get one." So in essence, they sell you something and say that there's a 90-day return policy but they do not honor it or only honor it under certain conditions. Did they tell me and my family this when I purchased it? NO! Otherwise I would have gone elsewhere. The employee I spoke with on the phone the very first time I called said they would give me an upgraded model if mine was not in stock. They have not honored that promise either. During this time I have looked online and found that both Walmart and Amazon carry the exact same unit for the exact same price that this company sold me mine. I would highly suggest purchasing from name brand company because you will get a much better refund policy and hopefully an item that isn't damaged. I have been dealing with the warranty manager for now going on 3 weeks and I keep getting the same thing..."I'm sorry you're frustrated but we don't have one in'. They will not refund my money. I would highly suggest not purchasing anything from this company, and the quality is questionable and their refund policy only goes into effect if they have an item in stock. You are stuck with a broken down piece of equipment until they find something to replace it with. Now I'm stuck looking for other means of getting this company to return my money. On top of everything going on in this world. This has been a nightmare. Less
Gave this company a second chance, and this time dealt with Lennard and Justin. Way better customer service and got a great cyber sale price on a treadmill.
Amazing deals and fantastic customer service. Couldn’t be happier.
I spoke to the manager. I drive 30 minutes to buy a sfe rower and I was missing 4 screws. I was disappointed and they didn't care instead he was getting mad. So now the monitor is not working properly. I will return it now get my money back very disappointed with the customer service and equipment.
Bought a treadmill here and everyone I dealt with on their staff was very helpful and knowledgeable. They took the time to make sure I could cast ifit to a tv from the model I was looking at. The price was amazing and the machines are in great shape with a lot of selection. I bought a 2020 model at much less than retail cost that looked new and I was able to test the exact machine before purchasi... More
Bought a treadmill here and everyone I dealt with on their staff was very helpful and knowledgeable. They took the time to make sure I could cast ifit to a tv from the model I was looking at. The price was amazing and the machines are in great shape with a lot of selection. I bought a 2020 model at much less than retail cost that looked new and I was able to test the exact machine before purchasing. Delivery was fast. We will definately be back for more equipment and recommend them to friends. Less
Excellent Customer service and amazing response time. I had the opportunity to buy a treadmill from their website and ran into problems assembling it, my fault really. However, they went out of their way to send me an instruction manual and walk me through it all until I had a running machine. They even gave me athwir currently running halloween discount code that I was unaware of and I was able... More
Excellent Customer service and amazing response time. I had the opportunity to buy a treadmill from their website and ran into problems assembling it, my fault really. However, they went out of their way to send me an instruction manual and walk me through it all until I had a running machine. They even gave me athwir currently running halloween discount code that I was unaware of and I was able to get 10% off because of it. These people are great! Less
Great service with great prices !!Jeremiah was such a great help. We were here in AZ on vacation stopped in since we been have a hard tome finding Olympic size weights in CA.
Great facilities, love the number of options available. Overall great quality products at great prices.
Had some issues with my running deck on my treadmill cracking, but they were able to handle even thought I was just out of warranty. Much appreciated.
I ordered a ProForm 2000 or 9000 I was told they where the same price , They said which ever came in first would be mine so I called when it came in and i was told that the 9000 was the one that came in for me. Delivery schedule took about three weeks I had to wait as they were taking it off the truck I noticed it was a pro-form 5000 not a 9000 that’s not what I was promised ,The customers buying... More
I ordered a ProForm 2000 or 9000 I was told they where the same price , They said which ever came in first would be mine so I called when it came in and i was told that the 9000 was the one that came in for me. Delivery schedule took about three weeks I had to wait as they were taking it off the truck I noticed it was a pro-form 5000 not a 9000 that’s not what I was promised ,The customers buying something they don’t forget what they bought I suggest do not buy from this company . I don’t appreciate being lied to. No one ever mentioned to me anything about a pro-form 5000. Less
In the midst of Covid finding equipment is tough, was looking for a number of things (step, weights, rower) and SFE made it easy. Best prices, good service and THEY HAD stock or getting shortly. The ProForm 750R rower was as advertised and a killer price, now I'm enjoying using it instead of still waiting (and paying more).
I purchased a spin bike and a treadmill from them and have had a few small issues, but they have been on top of everything and made it right. None of the problems were their fault, but their skilled techs have fixed everything and they are very responsive. Have recommended them to friends.
As the gyms closed again for Covid the demand for home equipment has increased, I'm one of those people needing my home gym back. A friend on facebook marketplace recommended this outlet. We live in Flagsraff. On their facebook profile they posted the arrival of truckloads of gym equipment. We ordered online as updates were posted, drove down from Flagstaff, and in the middle of a very bustling ... More
As the gyms closed again for Covid the demand for home equipment has increased, I'm one of those people needing my home gym back. A friend on facebook marketplace recommended this outlet. We live in Flagsraff. On their facebook profile they posted the arrival of truckloads of gym equipment. We ordered online as updates were posted, drove down from Flagstaff, and in the middle of a very bustling July 3rd afternoon all of the orders we placed on the drive down were ready to go! people coming through the doors to buy equipment, dollies being loaded by buyers, the phone ringing off the hook, and in the center of it all is a very friendly, kind, patient crew making sure everyone gets serviced as quick as possible. The staff here are incredible. Plus we found more great deals and equipment fresh off the forklift to buy for our second round of checkout. Some things I think went right: Follow their Facebook posts. Order online and check for updates. Be patient and kind. Be ready to pay and load. Check out the warehouse for other items you need and grab them before they are gone. Come mentally prepared and in a good state of mind like you would visiting Nordstroms Last Chance. lastly, use the damn equipment you buy, it's not home decor, somebody probably wanted that last kettlebell you just bought. Less
I researched my item online, and made my purchase via their website. I immediately received a call with a date to schedule delivery. Delivery was excellent and on time! Great experience overall.
Thank you !! Very responsive in messenger and by phone. I order my treadmill online quick and easy. Got a call same day to schedule my delivery.. The delivery gentleman was nice and polite. Great simple and easy experience. Treadmill worked great !!
Good selection and fair prices.
Purchased my Nordic Track S15i from the Sports & Fitness location in Peoria. Zachery was very helpful over the phone. When I arrived to check out the S15i, the staff provided excellent customer service. I had been looking for a few months. Glad I waited and made my purchase from here!
Prices are advertised on craigslist cheaper, so I paid double the price. When I was on my way to pick up my x bike from the warehouse I was told it was assembled. When I get there they had me wait 30 minutes outside in the heat to find out the bike wasn't working properly. Then they gave me same bike different color that I have to assemble myself. Not happy
I really wanted to love this place but I cant shake my disappointment here. I purchased a lower end stationary bike and paid extra for shipping. Days passed without any shipping confirmation or communication so I had to reach out to them to find out they tried to call me to schedule a delivery time (I didn’t get a call and I also don’t understand not just shipping it out and leaving it at my door... More
I really wanted to love this place but I cant shake my disappointment here. I purchased a lower end stationary bike and paid extra for shipping. Days passed without any shipping confirmation or communication so I had to reach out to them to find out they tried to call me to schedule a delivery time (I didn’t get a call and I also don’t understand not just shipping it out and leaving it at my door— they would have done that regardless considering everything is contactless delivery nowadays). I ended up having to drive the 30 minutes and hauling it home. No big deal, I guess. They were prompt to refund my shipping costs. I put it together right away, found two broken pieces floating in the mangled box they loaded in my vehicle. Again, I wasn’t going to say anything because it’s cosmetic issues and I didn’t buy a high end bike. I also found that one of the pieces is completely missing and no one has responded to me trying to get a replacement part. My expectations here were appropriate based on how much I spent but the communication and customer service has been very sub par. I would probably go elsewhere if I was in the market for exercise equipment in the future. Less
I am experiencing an issue with my brand new nordic track 1750 and they will not respond to me.
I have now purchased two machines from Sports & Fitness Exchange and they have been excellent with customer service and ease of purchasing. My only fitness store I shop at. Justin was a huge help with a machine that had some squeaking and he had it replaced within a week without question.
After looking at ellipticals for days, I finally saw this company’s listings on OfferUp. Mike was a pleasure to work with and made sure that I got all the help I needed when ordering my elliptical. Shipping was very affordable and fast (I got it delivered in 3 days). I ended up ordering it from their website and they matched the delivery fee from OfferUp. I got a better elliptical than the one I ... More
After looking at ellipticals for days, I finally saw this company’s listings on OfferUp. Mike was a pleasure to work with and made sure that I got all the help I needed when ordering my elliptical. Shipping was very affordable and fast (I got it delivered in 3 days). I ended up ordering it from their website and they matched the delivery fee from OfferUp. I got a better elliptical than the one I initially wanted for less than half the original price! The elliptical itself is in great condition and I haven’t noticed any cosmetic issues. Less
This place is amazing had a bad experience the first time I went. Called in and talked to Mike about it and he had me come in and talk to john and they gave me a great deal on a tredmill. Made the experience way better.
I liked dealing with this place but the extended warranty company they use is worthless. Save your money and don’t buy it. My first treadmill didn’t work properly so the store replaced it. My second is now broken. I never received any information from the warranty company concerning my warranty. They are horrible to deal with. Nothing against SFE but the fact that they sell a subpar warranty serv... More
I liked dealing with this place but the extended warranty company they use is worthless. Save your money and don’t buy it. My first treadmill didn’t work properly so the store replaced it. My second is now broken. I never received any information from the warranty company concerning my warranty. They are horrible to deal with. Nothing against SFE but the fact that they sell a subpar warranty service makes me not want to shop there again. Less
i was on the fence over ordering a treadmill and they were very communicative and quickly responded to answering my questions. the shipping was quick and they set up my treadmill and showed me all the features. very nice and professional. i cant say enough good things about these guys.
We had been looking all over for exercise equipment that we could use at home because of our work schedule. We found Sports and Fitness Exchange through a friend. We couldn’t be happier with what we found. We got two different pieces of equipment for under what we would have paid for one somewhere else. The employees were knowledge, friendly, and helpful. The prices were beyond fair and th... More
We had been looking all over for exercise equipment that we could use at home because of our work schedule. We found Sports and Fitness Exchange through a friend. We couldn’t be happier with what we found. We got two different pieces of equipment for under what we would have paid for one somewhere else. The employees were knowledge, friendly, and helpful. The prices were beyond fair and the equipment is in really good condition. We live in Mesa but will be frequently there often! Thanks guys! Less
I can't say enough good things about this place! only two phone calls (to make payments) and boom! I have my bike! they even shipped it to Texas!! they sent me pictures of receipts and shipping information. answered the million questions I had at the begining and we're really nice the entire time! I'd gladly recommend them to everyone!
Great customer service. Purchased an indoor cycle for less than half the cost of what Best Buy has it for now. And you can test everything out before buying. I had my eye on a certain brand, and after trying it in store I found a much better unit. Plus the sales guy was super nice. Highly recommend!
Was looking to buy a top end incline trainer, but not desiring that retail sticker price. SEF helped that happen with an X32i and fantastic customer service!
Great customer service but the prices are amazing.. 5 Stars..
Guys are great to deal with very friendly and helpful, thank you.
I wanted to get a treadmill for my wife. I browsed several department store options before finding sports and fitness exchange. They are over 2 hours away from me but had a deal I could not pass up. Justin, I believe is who helped us. He was incredible. What a savior to helping us load this treadmill in the u-haul we had to rent to get a commercial unit loaded. I was so pleased with the purchase ... More
I wanted to get a treadmill for my wife. I browsed several department store options before finding sports and fitness exchange. They are over 2 hours away from me but had a deal I could not pass up. Justin, I believe is who helped us. He was incredible. What a savior to helping us load this treadmill in the u-haul we had to rent to get a commercial unit loaded. I was so pleased with the purchase & customer service. I highly recommend doing business here. Less
We bought a spin bike a few weeks ago, and we went back today for a treadmill. We got them at half the price than buying from big box stores! Staff here are very friendly and helpful. I've asked a few questions via FB messenger and they responded promptly. I highly recommend!
Really good deals on fitness equipment the staff is awesome!
The customer service of John was outstanding. He was very knowledgeable and very helpful with all questions. We drove 3 hours for this reason!! We went home with a very nice Nordictrac machine!! All of our future purchases will be made at this location. Hands down the best place to get what you're looking for!!!!
I just purchased a Nordick Track Commercial 2450 from Sports & Fitness Exchange. John was incredibly helpful and very knowledgeable about the product itself, the IFit Coach membership and the factory warranty. The treadmills all look new, and John was kind enough to allow me to test out the machine, as well as test out the beginning of a workout on the iFit Coach membership, - both very helpful! ... More
I just purchased a Nordick Track Commercial 2450 from Sports & Fitness Exchange. John was incredibly helpful and very knowledgeable about the product itself, the IFit Coach membership and the factory warranty. The treadmills all look new, and John was kind enough to allow me to test out the machine, as well as test out the beginning of a workout on the iFit Coach membership, - both very helpful! In addition, scheduling a at home delivery/set up within 4 days was seamless. My husband and I were very impressed, and cannot thank John enough. Given our experience thus far we highly recommend Sports & Fitness. Less
Went in just to look at the nordictrack i22, as I’ve been researching it and was considering buying one, and met with the owner. Such an amazingly nice guy I decided to buy one right then and there. Excellent customer service! He hooked us up and gained a customer for life. I live in Tucson but will gladly make the drive to Phoenix for all my sports and fitness needs to bring them my business. To... More
Went in just to look at the nordictrack i22, as I’ve been researching it and was considering buying one, and met with the owner. Such an amazingly nice guy I decided to buy one right then and there. Excellent customer service! He hooked us up and gained a customer for life. I live in Tucson but will gladly make the drive to Phoenix for all my sports and fitness needs to bring them my business. Top notch for sure! Less
We went to three different places shopping for treadmills and sports and fitness was by for the best deal! My wife wanted the really nice model they had in stock and the manager John worked with our budget and made us an awesome deal! He was very helpful and knew a lot about these machines! I will definitely be returning for an elliptical in the near future! Great pricing, even better service!
What a place! I got my both of my boys set up for their season and wife with a treadmill I never imagine I’d be able to afford. Get this.. ALL IN ONE TRIP! This place is killer. If you need anything for your sporting, body building, or cardio needs, START HERE. They have it all! Stop over spending. Make the trip to Sports and Fitness Exchange first. Amazon, Big 5, Sports Chalet, and Dicks... More
What a place! I got my both of my boys set up for their season and wife with a treadmill I never imagine I’d be able to afford. Get this.. ALL IN ONE TRIP! This place is killer. If you need anything for your sporting, body building, or cardio needs, START HERE. They have it all! Stop over spending. Make the trip to Sports and Fitness Exchange first. Amazon, Big 5, Sports Chalet, and Dicks are old news. This is the new hotness. Less
I have bought two pieces of equipment from here in the last couple years. I highly recommend this company for the equipment, prices, and service.
Very friendly staff, what I needed was easy to find and the prices were very fair. I'll definitely shop here again.
Awesome store, Manager,Delivery,Selection and Service. Manager treats customers the way they should be treated also answers questions and is honest. Good experience and recommend Sports and Fitness highly. 'Thank you John and will be back.
Great alternative to Play It Again Sports. Clean, organized and willing to wheel and deal. Thank you for the great deal on the set of Ping Eye 3 irons, woods and putter.
Very professional, answered all our questions and purchased a few fitness items!! We Will be back
I bought my elliptical here about 4 years ago and have been very happy with it. Now that my mom was looking for one, I took her here. She got a 2018 elliptical for $350. They gave a 3 month warranty and $5 off for liking their FB Page. I will continue to recommend this place. They have a good selection on exercise equipment and are very friendly.
Good customer service. Came and got the 25 lb weight plates at .50 cent/lb weight. The weights we're in great condition.
Spoke with Michael.. He was great.. Nice equipment in the store to select from. Very knowledgeable, and easy to work with.. Everything they promised was delivered!!!.. They were perfectly on-time with the delivery too..
Reasonable prices on used equipment
Great deals on equipment but don't expect any follow up. Was supposed to get iPad holder and instruction booklet but both failed to deliver update, they contacted us the same day and we now have everything promised. Thank you
This place was exactly what I needed! John was great he sold me a treadmill with a 90 day warranty. He also explained to me that they can service the item for a cost if I ever have any problems later. I'm thankful for his handling of my purchase.
I really want to like the place, but I spent a lot of money here for a product which did not work when I bought it, which they kindly repaired, but which when returned to me had new problems. I can barely use the exercise bike I had saved up for months to get since it was reassembled incorrectly and freefalls forward and backwards several inches if you happen to move or lean back when your riding... More
I really want to like the place, but I spent a lot of money here for a product which did not work when I bought it, which they kindly repaired, but which when returned to me had new problems. I can barely use the exercise bike I had saved up for months to get since it was reassembled incorrectly and freefalls forward and backwards several inches if you happen to move or lean back when your riding it. Now I cant even sell it, or ride it without having to constantly worry about it falling forward or backwards. They were very helpful with the first issue, and unresponsive when I informed them they did not reassemble it correctly. Less
Great people and anything u want
What an awesome place to buy your fitness equipment! Great customer service, great prices, and a great selection.
Good prices and helpful people there!
Amazing prices and great warranty!
Great equipment and customer service
Nice staff and great selection of workout/fitness stuff.
Great place, Helpful people very reasonable prices for Used and New.
This is the 1st place I go for all of my families sports goods needs. The owners are OUTSTANDING. Extremely knowledgeable. Great prices. Would recommend to everyone!
Good place for used equipment at good prices.
Edited Post: the owner called that day to let me know they don't do business like that. He made sure to ask if I wanted to reschedule and I did. They came the next day and picked it up without fuss. Thank you. ---------------------------------------------------------------------------- Scheduled a pick up for today for my eliptical and they were a no show. They said they would be there from 8:30... More
Edited Post: the owner called that day to let me know they don't do business like that. He made sure to ask if I wanted to reschedule and I did. They came the next day and picked it up without fuss. Thank you. ---------------------------------------------------------------------------- Scheduled a pick up for today for my eliptical and they were a no show. They said they would be there from 8:30-9, and I texted the number at 9 with no response. Then I called at 9:30 with no response. Then finally once I text that I'm going to have to take my business elsewhere I have to leave and can't wait anymore they text me back saying they dont know what I was texting about they lost all their contacts because their cell phone was stolen. It wasn't until I said I was going somewhere else that they responded. Not when I texted if they were still coming, or called. They should have had my number on a pick up order or something at the business. Not just relying on text messages. Less
Great service and prices. We have bought multiple items from here and the owners are very friendly and helpful!
I bought a Precor AMT Elliptical Machine. The price was great and came with a 90 day warranty plus they delivered it for me. It was such a smooth process and and everyone followed up and was very professional. I highly recommend and would definitely purchase again.
We bought a norditrack i7 incline trainer there. It only had 121 miles and the price was low. They gave a 90 day warranty which is better than 2nd Wind and there pricing was much better. They also delivered it for no charge. We originally paid $100 to have it disassembled at delivery to put in one of our bedrooms but later changed our mind about where to put it. We called them prior to delivery, ... More
We bought a norditrack i7 incline trainer there. It only had 121 miles and the price was low. They gave a 90 day warranty which is better than 2nd Wind and there pricing was much better. They also delivered it for no charge. We originally paid $100 to have it disassembled at delivery to put in one of our bedrooms but later changed our mind about where to put it. We called them prior to delivery, told them we did not need it disassembled, and they refunded our $100 no questions asked. This is an independent business that is locally owned. Nice guys and straight shooters. They will get our business again. Highly recommended. Less
Great value on used equipment!
Bought a used elliptical and had it delivered the next day. A wheel cover broke on one side during transit but they brought a replacement the next day. Super cool people. Will be going there 1st before anywhere else.
Great place to buy used equipment at great prices
Great stuff, new and used. Good prices too
I was looking for a total gym and saw an ad that they had placed on Craigslist for an item in their store. I didn't want to miss out on it because I really wanted it but I didn't have time to get in before they closed. They let me pay with a credit card over the phone but gave me the option to say no thank you in case I got into the store and it wasn't what I expected. Talk about above and beyon... More
I was looking for a total gym and saw an ad that they had placed on Craigslist for an item in their store. I didn't want to miss out on it because I really wanted it but I didn't have time to get in before they closed. They let me pay with a credit card over the phone but gave me the option to say no thank you in case I got into the store and it wasn't what I expected. Talk about above and beyond! I got into the store and was thrilled to discover that the item was an even better condition than I expected. I'm not a slender person so I don't always feel comfortable trying out workout equipment, answered all my questions, and they made me feel so comfortable. Even delivered! This was an absolutely wonderful experience and I would totally buy from them again. Plus the equipment has a 30 day warranty for store credit in case something happens to it. I'm not worried, but it's great to know that they stand behind the things that they sell. Thanks guys! Less
I love this place, you couldn't go to a better place than here. Their customer service is top of the line and they are very respectful. They are fast and the shirts I ordered look amazing. Super happy with my purchase. I will definitely use them in the future.
I was very happy with my experience there. I bought an exercise bike and the computer wasn't working they let me pick a new one and best of all they deliver for free. They are awesome when it comes to customer service.
Pretty cool place. The staff was super nice and very helpful. They had equipment for all price ranges in pretty much every sport.
Place is not the type of place I would take used equipment they will only give you minimal amount for decent stuff. But charge 150% save time and effort go somewhere else your better off.
This place is great!! Owners Justin and Mike really care about the customer and give great deals. Bought a treadmill, had small issue, and all was resolved with NO ISSUES! Justin kept in contact with me and let me know when other treadmills came in so I could look for a replacement/exchange. Found an awesome one and they came out and exchanged it. Very very happy. Will do more business with them ... More
This place is great!! Owners Justin and Mike really care about the customer and give great deals. Bought a treadmill, had small issue, and all was resolved with NO ISSUES! Justin kept in contact with me and let me know when other treadmills came in so I could look for a replacement/exchange. Found an awesome one and they came out and exchanged it. Very very happy. Will do more business with them in the future. Great staff, great owners, and GREAT customer service. Thanks!! Less
Mike @ Sports and Fitness Exchange really goes above and beyond. I got both my boys their football and t-ball gear and not only helped out with making sure everything fit but had to order a jersey and he ACTUALLY called to let me know it came in. Will always return here in the future. Great customer service and great staff!!!!!
I bought my son's football gear here for his first season. They offer a great full package with everything you need for MUCH cheaper than anywhere else. The staff was really helpful and made sure my son was properly fitted for everything. Will be returning for all future gear.
Sports & Fitness Exchange is a great place to get new and used sports equipment in the North Valley. The staff is friendly and very helpful -- I would rate their customer service among the best. It's time to check them out!