based on 28 reviews
We had a great experience with Renata at Family Care Options. Very responsive, punctual, prepared, and great with our 15-month old. Very reassuring and we will definitely use again.
Renata is so friendly and engaged with our kids! They love her, i would definitely book her again when we are in town!
Carmela was a huge help. We requested care last minute (2 hour notice) and she was great. She took care of our 4.5 month old Akita. Would definitely request to work with Carmela again.
Thank you Aira for taking such great care of my pup. Teacup Pom with a lot of attitude, but she seems to have done great with you!! Thank you again!
FCO has been a great help to our concierge team, always dependable and flexible with our guests!
There are services you can always trust and Family Care Options is one of those services. I've had the pleaure of using their services for over 20 years and I look forward to many more.
We have used Family Care Options for both child and adult care and they provide the very best caretakers for our guests.
I cannot say enough amazing things about the sitter we had tonight. She arrived having studied all four of our children’s names, ages and preferences. She brought a bag full of games like Marry Poppins. She was absolutely wonderful. If there was a 6th star, I’d give it.
Hi, Cate handled our dog’s care very responsibly, and took her on a late night walk which we definitely appreciated. All went well. Thank you!
Our pet caregiver, Nicholas, was timely, patient and made our trip much more fun. Bunty adopted him very quickly - and we three (2 pet care givers and one dog) recommend him heartily
Fantastic! Will use again for sure.
I am very grateful to be a part of the Family Care Option team. I think the company is very professional and respectful, with an incredible supportive staff that is available at any time we need them. They offer me great jobs on a daily basis with a variety of schedules. FCO always connects me with amazing families and I have a FUN time caring for their loved ones. Whenever you or your family are... More
I am very grateful to be a part of the Family Care Option team. I think the company is very professional and respectful, with an incredible supportive staff that is available at any time we need them. They offer me great jobs on a daily basis with a variety of schedules. FCO always connects me with amazing families and I have a FUN time caring for their loved ones. Whenever you or your family are in the NYC area and are in need of our services, such as a baby sitter or pet sitter, I highly recommend FCO! We will be there for you ✔️ Less
As a babysitter, I appreciate the well-managed approach that Family Care Options provides. Working for FCO has been a rewarding experience due to their commitment to creating quality care. It is a pleasure to work with a dedicated team.
Love the company, great work environment and very accommodating to students as well as people who work full time
This place is the best! I work at a Hotel and was having trouble finding reliable day care services for a guest, last minute at that. I spoke with Maria over the phone and she walked me through the whole process; rates, minimums, the services they offer, and even expedited the process which made me and the guest VERY happy :) Maria kept in contact with us the entire time, with me through Email a... More
This place is the best! I work at a Hotel and was having trouble finding reliable day care services for a guest, last minute at that. I spoke with Maria over the phone and she walked me through the whole process; rates, minimums, the services they offer, and even expedited the process which made me and the guest VERY happy :) Maria kept in contact with us the entire time, with me through Email and with the guest over the phone, to ensure we were kept up to date on the arrival time of Schylar. (Whom the guest's child absolutely LOVED!) The fact that they go to your Hotel/Residence is a HUGE bonus, especially for the busy parent who's always on the go. It's one less thing to worry about. Not only will I continue to use their services in the near future, I've already spread the word to other hotels and will ONLY be recommending Family Care Options from now on at my property. Their professionalism, communication, and convenient service make them the best care service I've worked with. I'd trust them with MY kid! Less
What a great group to work with. On time, extremely nice and helpful. We felt very comfortable with everything bc of the way the handled every situation. The hotel backed them. It was a awesome experience
Our sitter was phenomenal. She brought games for our children and was so caring. My 6 and 8 year old loved her!
Great company to work with and helpful for managing our babysitting needs during our trip to the city. Special thanks to Carmela who was fantastic, our kiddo loved spending time with her!
Veronica was great at managing and taking care of my kids, she was good at preparing pancakes too which was an added bonus for my daughter !
Great service, including for last minute booking!
I have used Family Care Options for many years now when staying in NYC hotels with my dog. I have found all of their pet sitters to be excellent. They always arrive early. They are extremely professional. Take excellent care of my poodle. Are extremely polite and responsible. I highly recommend this company !!
When we were hurrying to find a new sitter with a short turnaround time, Maria and Family Care Options confidently assured me that they would be able to help us to find someone great by our deadline. They did that and more. Communication during the recruitment process was always clear and honest, and when we chose Nicole as a long-term sitter after interviewing a few candidates, she was consisten... More
When we were hurrying to find a new sitter with a short turnaround time, Maria and Family Care Options confidently assured me that they would be able to help us to find someone great by our deadline. They did that and more. Communication during the recruitment process was always clear and honest, and when we chose Nicole as a long-term sitter after interviewing a few candidates, she was consistently on time, kind, reassuring, communicative, showed good judgment, and best of all my daughter really loved playing with her and became comfortable with her pretty quickly. I would highly recommend Nicole to anyone looking for someone reliable who has a great way with kids. Less
I currently work at Family Care Options and I love working here! They offer me jobs every week and they care for not only their customers, but also their employees as well. As caregivers, we meet with the clients first before giving the service so that they fully know who will be taking care of their loved ones and so that we also fully understand the needs of the client. It is truly a delight wo... More
I currently work at Family Care Options and I love working here! They offer me jobs every week and they care for not only their customers, but also their employees as well. As caregivers, we meet with the clients first before giving the service so that they fully know who will be taking care of their loved ones and so that we also fully understand the needs of the client. It is truly a delight working here and I couldn't ask for a better company than Family Care Options. Less
I currently work for Family Care Options as a babysitter and enjoy my job very much. The company contacts me regularly about clients who use our service at different hotels in Manhattan. All the hotels are very welcoming to me and help start each job off on a positive note. Working, I get to meet and most importantly watch children of varying ages who visit New York from a variety of places. ... More
I currently work for Family Care Options as a babysitter and enjoy my job very much. The company contacts me regularly about clients who use our service at different hotels in Manhattan. All the hotels are very welcoming to me and help start each job off on a positive note. Working, I get to meet and most importantly watch children of varying ages who visit New York from a variety of places. The work is truly fulfilling and lots of fun! Whether it’s taking a walk in Central Park with them, bringing them to the Museum of Natural History, doing a scavenger hunt throughout the hotel, or having a relaxed movie night, it’s always an amazing experience we share. Less
This company is wonderfully run and incredibly well-organized. I am continuously immensely impressed with their ability to provide same day service with attentive, personalized care and profound professionalism along with respect for each and every of it's clients.
I used the Family Care Options while visiting New York- I needed a sitter for my children and a dog sitter for our family dog which of course came on our family trip! I called Family Care Options to request a babysitter for our 2 children and dog walker for our Scottie. The service was so personalized.They actually meet all of their caregivers! Amazing. My husband and I had piece of mind leaving... More
I used the Family Care Options while visiting New York- I needed a sitter for my children and a dog sitter for our family dog which of course came on our family trip! I called Family Care Options to request a babysitter for our 2 children and dog walker for our Scottie. The service was so personalized.They actually meet all of their caregivers! Amazing. My husband and I had piece of mind leaving our children every day after the family events during our trip. I highly recommend Family Care Options and I will be using them again when I return to New York . Less
I was traveling to New York City with my family and was nervous about leaving my 3 children with a sitter they never met.The sitter was professional, , and very friendly. She arrived early with gifts for my children and immediately made me feel at ease. My experience was exceptional ! I highly recommend Family Care Options to any family looking for quality care and service. Thank you Nicolet... More
I was traveling to New York City with my family and was nervous about leaving my 3 children with a sitter they never met.The sitter was professional, , and very friendly. She arrived early with gifts for my children and immediately made me feel at ease. My experience was exceptional ! I highly recommend Family Care Options to any family looking for quality care and service. Thank you Nicoletta . Less
Four Seasons Hotel To Whom It May Concern: My Husband & I on a visit to New York staying at the Four Seasons Hotel were in need of a Nanny Service. The Nanny service we used was Family Care Options.. Our children were treated with true loving care. We would recommend them highly.