We had a horrible ant problem until Brian. He sprays every three months and promptly returns if we see any ants before our quarterly spray. Brian is knowledgeable, friendly and professional.

Very prompt. Excellent customer service and follow up.

Great

Not good at all they ran over my dog TWICE and the company doesn't care at all. They didn't even reach out saying sorry, nothing. They're supposed to exterminate rats and pests not dogs. My dog was a pure bred golden retriever he had papers and everything, he was expensive. He was also only 7 months old he was on my property, he wasn't far from my garage he was roughly 10 feet away from the garag... More

Not good at all they ran over my dog TWICE and the company doesn't care at all. They didn't even reach out saying sorry, nothing. They're supposed to exterminate rats and pests not dogs. My dog was a pure bred golden retriever he had papers and everything, he was expensive. He was also only 7 months old he was on my property, he wasn't far from my garage he was roughly 10 feet away from the garage. And there is signs posted to drive slow because there is a dog. This was during the day obviously and how could you not see a dog in the broad daylight. This company is not good at all. Less

Cody, our technician is extremely attentive to detail and has educated us on ways to minimize the rodent activity and intrusion.

cut us off in traffic and then when we honked at him he decided to flip us off. not very professional especially when driving a company vehicle.

Cody is an excellent representative for your company . Very Informative but not pushy. Professional yet pleasant and very thorough and efficient. You are lucky to have him and so are we. Best, brian calder.

These guys are so communicative and helpful. Cole serviced our house with the previous owner and is able to work with previous knowledge.

Wonderful service, professional and dependable- thank you

Cody is awesome. He shows up with an upbeat personality, is very professional and explains exactly what he will be doing. Before the treatment he wants to know if there are any new issues that need servicing. More important, when he is done he wants you to know Bio Bug is available to help if anything happens within 90 days. He makes sure we know to not hesitate to call if we have activity af... More

Cody is awesome. He shows up with an upbeat personality, is very professional and explains exactly what he will be doing. Before the treatment he wants to know if there are any new issues that need servicing. More important, when he is done he wants you to know Bio Bug is available to help if anything happens within 90 days. He makes sure we know to not hesitate to call if we have activity after the service. I really appreciate Cody's service and Bio Bug as a company. Less

Our service tech, Travis, is super - very efficient. And no matter the weather, he works on, taking care of any pesky invasions to our home. Thank you.

Cody at Biobug was professional, knowledgeable and friendly.

Excellent, attentive service. Jasmine took it on her own to really clean the cabinet under the sink of any rodent trace.

I am so thankful for the excellent customer service that Bio Bug has provided to us. They have been managing our rodent problem at our house for years and have kept the populations low enough that they are not in our home. Most recently we had an emergency with a flea infestation at our rental property. They responded immediately to our request for services and were able to make time to get out t... More

I am so thankful for the excellent customer service that Bio Bug has provided to us. They have been managing our rodent problem at our house for years and have kept the populations low enough that they are not in our home. Most recently we had an emergency with a flea infestation at our rental property. They responded immediately to our request for services and were able to make time to get out to the house the same day. They helped us avert a tenuous situation with our tenants and our renters are please with the response and the removal of the fleas. Thanks Bio Bug! Less

We use to have issues with cluster flies and beetles. Now that we are on a service plan our problem has abated. We were also consulted on practices to help with exclusion. When a hatching occurred the technician was called and was on top of it.

Friendly and great service.

Evan was very thorough in explaining the process, the chemicals he used, their application, their safety, and how they work. He gave the house and crawlspace a good check, pointing out to me what he was looking for and what he saw or didn't see. He was good at communicating with people and answering questions professionally. I have only 2 suggestions for improvement in the future to make the ho... More

Evan was very thorough in explaining the process, the chemicals he used, their application, their safety, and how they work. He gave the house and crawlspace a good check, pointing out to me what he was looking for and what he saw or didn't see. He was good at communicating with people and answering questions professionally. I have only 2 suggestions for improvement in the future to make the homeowner's experience even better. 1. When entering someone's home after walking through the muddy yard and applying chemicals, use a pair of elastic shoe covers to prevent spreading dirt on the carpets and 2. when setting down a spray cannister on the floor or carpet, place it on a pad so it doesn't leave a wet ring in the carpet as the nozzle drains. Less

They did a super job of explaining why and how they do what they do. The technician was professional, knowledgeable, and very pleasant.

Bio Bug techs (ours was Brian) a quantum leap above the normal exterminator that comes out. He was exceptionally knowledgeable and showed us our issues and explained the solution.

Friendly tech doing a great job keeping rodent and ants away from our home.

We have been using Bio Bug for several years to manage our problem with spiders and more recently, moles. Our Technician, Chris, has been wonderful to work with. He is very knowledgable, thorough and thoughtful. We would highly recommend him and Bio Bug to anyone with pest issues.

Polite, thorough and professional service.

Kegan Brusseau is the technician who provides the service to our home. He always has good advice as to what we can do to maintain the effectiveness of the service he provides. Much appreciated. Dave Theusen

Cole is friendly, professional and knowledgeable. He does a great job! I highly recommend!

Extremely pleased, as per usual! Have had several wasp stings the last couple weeks and had to do something. Nathan told me exactly what to watch for as far as our hidden nests and got everything else done super efficiently.

Cole was very professional and attentive to the problem. It was a pleasure to have his assistance and we especially appreciated his willingness to see the job through to completion, even though it required a revisit.

We have always had great service from our bio big technicians. They are courteous, informative and their service has helped us have great success in controlling our spider and ant problems.

Bio Bug did a great job, came out right away to remove a hornet's nest for me.

Travis provided great service again. He kept us posted on his arrival date due to windy conditions and was very quick to complete the job when the weather allowed. Thank you!

Excellent service Friendly Very knowledgeable would highly recommend

Cole is awesome, explained a lot to us we had no idea and we would like to have him come out and take care off our bug issues. Thank you Andy and Jutta Crawford

Our technician, Keegan is wonderful. Excellent customer service; always professional; very thorough; knows his stuff; always pets my dogs before starting service. An all-around nice guy.

Patrick with Bio Bug is excellent. He is kind and professional and when he leaves you would never know he was here. I was with Orkin prior and they were terrible. They were more expensive. They took the siding off my house and created more of a rodent problem!

We are so glad to have Kris as our technician. He is so professional, friendly, and honest. I always feel like we are getting great service, but also great advice and strategies for how to protect our home longterm. I feel like he treats our home as he would his own, and that we get personalized recommendations for our situation, not just generic upsells for more services we don't need. Thanks, K... More

We are so glad to have Kris as our technician. He is so professional, friendly, and honest. I always feel like we are getting great service, but also great advice and strategies for how to protect our home longterm. I feel like he treats our home as he would his own, and that we get personalized recommendations for our situation, not just generic upsells for more services we don't need. Thanks, Kris! Less

Technician called a day ahead to confirm service due. He arrived on time. I have handicapped pets so after brief discussion he performed service and let me know when he was finished so I could secure gates. All staff has been very efficient and accommodating.

Called at 8 am, Chris showed up a couple of hours later, by noon yellow jackets were gone. Nicely done!

We had carpenter bees burrowing into our siding and we were unsuccessful at getting rid of them ourselves. Contacting and scheduling with Bio Bug was quite easy. The inspection was completed a few days after my call and the treatment a few days from the inspection. I never actually met the technician but he communicated well via email. Definitely will be using this company for future preventative... More

We had carpenter bees burrowing into our siding and we were unsuccessful at getting rid of them ourselves. Contacting and scheduling with Bio Bug was quite easy. The inspection was completed a few days after my call and the treatment a few days from the inspection. I never actually met the technician but he communicated well via email. Definitely will be using this company for future preventative treatments! Less

Always quick to help and solves every issue.

Patrick was great and explained everything.

Absolutely Great!!!!!.

Very prompt, came out on the same day we called, Bryant was very professional, friendly and efficient. Would recommend to anyone.

We have used BioBug for years - their technicians are very knowledgable and easy to work with. I highly recommend their service

Professional, reliable, quality service. We live in a log home in a wooded area, and need to stay on top of ants, termites and rodents. Our technician Chris does a fantastic job. We get detailed reports after each visit. We rely on the service BioBug provides!

Chris is great 👍Chris is very thorough and we appreciate him

Bio knows Bugs!

They came to our house today. Very friendly, knowledgeable explained what they were going to do and not do in spraying our property. Our tech was Keegan and we are so lucky to be on his route. He came in, introduced himself, i signed a paper, gave him my debit card and that was it. So easy!

Patrick was punctual and ready to handle the job! Thank you!

Chris King is simply amazing! Best attitude and professionalism! I love that he checks in to see if there are any issues that he needs to know about inside and outside as well letting me know when he is here! Chris is the best!!

Nathan is always friendly, professional, and he works quickly. Since we have started having BioBugt looking out for our property, we have not any bug problems at all! We highly recommend Nathan and BioBug!

Excellent technical knowledge.

Chris the service technician from bio bug was on time for our appointment and I couldn’t be happier with his professionalism. I highly recommend them!

I've been using Bio Bug for years, and they are always efficient and courteous! Best of all, we haven't had any furry intruders in the house since we started using Bio Bug's service.

We recently purchased our home and live near a wooded area so need to take care of our home. We feel better being proactive vs. reactive with rodents. Meaning we don't want them inside our home so we take care of the outside of our home.

Today was our last service at the office, since we are moving the business to another town. I found that Brian was always friendly and professional. He knows his stuff. I'm sorry not to have his services at the office but happy that he will continue to take care of our home. Thank you Brian!

Great Customer Service, Keegan was a delight, quick, professional, and very informative!

I worked there and was reprimanded for being too nice on the phone. Keep that in mind reading these reviews. Toxic culture. As far as pest control technicians go, service depends on who you get. Most are great.

Our Bio Bug tech, Kegan, is very friendly and efficient. He fully explains what needs to be done and gets the job done quickly. We have had him treat our property for insect and rodent pests. I'm very glad to have him as our technician.

By far the most professional, cheapest, friendliest. You do not have to sign a year long contract.

Great company... Hard working honest folks that get the job done

Granted, it has been years since we used this service, but after we invited rats to our home by putting out bird feeders, and concerned about pets and other wildlife, we had them come out and survey the situation and make some recommendations. They had a program perfect for us. People expect miracle overnight results; it takes time and vigilance. After a few months we have never seen another r... More

Granted, it has been years since we used this service, but after we invited rats to our home by putting out bird feeders, and concerned about pets and other wildlife, we had them come out and survey the situation and make some recommendations. They had a program perfect for us. People expect miracle overnight results; it takes time and vigilance. After a few months we have never seen another rat (yes, we removed the bird feeders, too). Less

I called this company for a quote and was so put off by the person who answered the phone that I ended the conversation and went with another company. If you cannot be polite with a potential new customer, I do not even want to know how awful you might treat me once you have a contract with me. This is basic business sense, your front desk staff needs to be trained on basic skills and how to be... More

I called this company for a quote and was so put off by the person who answered the phone that I ended the conversation and went with another company. If you cannot be polite with a potential new customer, I do not even want to know how awful you might treat me once you have a contract with me. This is basic business sense, your front desk staff needs to be trained on basic skills and how to be cheerful and polite, not rude, condescending and impatient. Less

This company is very professional and very knowledgeable and Has great customer service... 100% recommend then.

I called them and asked some questions about my bees nest and treatment for one and was treated super poorly. I felt that I was calling them for help and she acted as if I was inconveniencing her. You're there to help others, with their pest needs....you should be able to speak to people in a helpful manner. Not condescend and laugh at someone. I would never recommend this company nor will I ever... More

I called them and asked some questions about my bees nest and treatment for one and was treated super poorly. I felt that I was calling them for help and she acted as if I was inconveniencing her. You're there to help others, with their pest needs....you should be able to speak to people in a helpful manner. Not condescend and laugh at someone. I would never recommend this company nor will I ever be calling them again. it takes a lot to offend me, and this phone call really did just that. Unhelpful. And Rude. Less

We had two yellow jacket or hornet nests that we could not destroy on our own. One was under our house and the size of a basketball and the other buried someplace under the azaleas right by our front door. Those buggers were very aggressive. Steve saved the day! After just one application of whatever he used to get at the nests, they were gone and we could actually live in peace again!

I use BioBug (Mike) and have for years. After initial visit, my property is on a quarterly "maintenance" schedule and I don't have to worry about pests. Before I started with BioBug, I checked the price from other pest control management companies. I am satisfied.

I've always had great results.