based on 376 reviews
Always top notch!
I had a nail in need of repair and they are close to my work. Lots of options for time. Salon is very clean and welcoming. Jessie did my fill and it is probably the best I’ve ever had. 100% will be back!
Awesome as always.
I love XO Nails, they are professionals, whatever I ask for they can do it. They are so welcoming👌 I’m always happy with them☺️
This place is fast, super clean and does quality work. I have used them several times. I am writing this because I see the negative posts and they make me laugh. The prices are listed online when you book so getting a shock at the counter after your services just shows your lack of attention. Pricing is consistent with all other nail salons around the area so no rip offs here. This place ... More
This place is fast, super clean and does quality work. I have used them several times. I am writing this because I see the negative posts and they make me laugh. The prices are listed online when you book so getting a shock at the counter after your services just shows your lack of attention. Pricing is consistent with all other nail salons around the area so no rip offs here. This place is spotless clean and provides a great service. I love the online booking which is something you don't find at many salons. Less
Very friendly, professional and quick
I really love May, my nail technician! She did a great job on my shellac manicure. I booked online and requested a nail colour change, but ended up getting a full manicure which costed more. If you do book online, make sure you clarify the service that you wish to receive to avoid any miscommunication. I was disappointed that I had to pay extra, however my nails look great, and May was so sweet!
I came in with a mess! I tried doing my own acrylics. They didn't laugh or shame me or even lecture me. My artist was so patient as it took so long to get the glue off. They offered me a drink. Usually, at other salons, they speak to each other while they work...that would have made me so self conscious...but they didn't. The price was much less than I expected, given the time it took to remove... More
I came in with a mess! I tried doing my own acrylics. They didn't laugh or shame me or even lecture me. My artist was so patient as it took so long to get the glue off. They offered me a drink. Usually, at other salons, they speak to each other while they work...that would have made me so self conscious...but they didn't. The price was much less than I expected, given the time it took to remove my mess. Did I mention my new nails are so beautifully shaped and flawless. Will definitely be going back! Less
Came in today and got sat with Jessie, she did amazing!!! Absolutely loveee them! Great service 10/10! :)
First time coming here for a pedicure my girlfriend booked us. The lady was aggressive and ripped my nails out from the edges on my toes I was almost in tears it hurt so bad, there was even blood! It’s been 3 days and my toes are still sore. I’m thoroughly disappointed and won’t be back here.
Nothing special
Nails turned out bad, very uneven and design was messy and rushed. When we entered the shop the workers were very rude and had a bad attitude. At the end they made rude comments about how we moved too much and that’s why we were bleeding. French tips costed $80 and it is very over priced. Do not go!
This is second time I visited this place. Clean, friendly, and shellac on toes never chipped. Hoping foot massage can last a bit longer. Otherwise happy with my service 👍🏻
Such kind and welcoming staff. Great attention to detail and May ensured I was happy with how my nails were looking each step of the way. My holiday manicure looks amazing and my hands feel great.
Great work, kind team and nice place.
Great experience! Did a wonderful job on the shape, thickness, and beautiful art! Also was done in great time, thank you!
Friendly staff with quick and attentive service. Loved my nail artist(s) and would highly recommend. They do have a steady influx of walk-ins so booking an appointment ahead of time using their website would be a good idea although they are quick to accommodate as availability allows.
Saturday December 3 2022 Me and my daughter had walked in for a service of pedicures and new sets for the holiday season..a treat if you will for the both of us. Upon cashing out the total came to $348+ ...unbelievably expensive. I'm assuming they charged for every detail and so they should BUT as customers we both should have been told.."this set is going to be X amount of $" and then given the... More
Saturday December 3 2022 Me and my daughter had walked in for a service of pedicures and new sets for the holiday season..a treat if you will for the both of us. Upon cashing out the total came to $348+ ...unbelievably expensive. I'm assuming they charged for every detail and so they should BUT as customers we both should have been told.."this set is going to be X amount of $" and then given the option of yes or no .. NOPE! instead your given a giant bill at the end with no choice but to pay and leave. I WILL NEVER AGAIN ENTER THIS ESTABLISHMENT AND NEITHER SHOULD YOU!!! **Save your money ladies and get some press-on nails...these nail salons are absolute rip offs these days*** This review may not mean anything to the owners of this establishment but if it stops ONE person from giving them your hard earned money then Google has done its job. Less
Felt welcome from the time I arrived to the time I left. Thank you
Wow! My first time here and the service is incredible! Elsa did a great job on my nails, I got exactly what I wanted. Will definitely be using them as my new nail salon for my bi-weekly fills.
Danny did a great job for me. Highly recommend
Nahh I saw bad yelp reviews and had to leave a review on google. This place is very professional as soon as you walk in and their work is so good. 100% recommend
Great pedicure. Clean and a quiet place. We will be back again.
Very good and very relaxing
Kevin was very attentive and did a superior job.
It’s so expensive I booked for $60 dip powder she changed me $78 extra $ 18 me for what I didn’t know?
Great place. Beautiful job each time. Exceptionally clean. People appreciate your business.
Great place very clean & friendly staff who alway know exactly how I want my nails done
I have been going to Xo nails for over year and it is honestly the best nail salon I have ever been to. I see Jessie and she is amazing. She does a great manicure and pedicure. All the staff are very friendly and even the owners are super attentive to the customers. They are always on time with appointments and have never made me wait. They also on numerous occasions have gone above and beyond t... More
I have been going to Xo nails for over year and it is honestly the best nail salon I have ever been to. I see Jessie and she is amazing. She does a great manicure and pedicure. All the staff are very friendly and even the owners are super attentive to the customers. They are always on time with appointments and have never made me wait. They also on numerous occasions have gone above and beyond to fit me for an appointment last minute. Coffee and drinks are offered at every appointment. Love this place! Thank you Jessie and the rest of the Xo team for making every experience the best! Less
Very nice inside! More of a high end nail salón. 4 stars because the lady kept yanking my arms to the other side of the table. I was not comfortable! But really nice nails and really friendly.
Wonderful nails
This place is lovely and has great hospitality. The staff are very kind and patient. They did an amazing job on my nails and did a great design. Cheers to them! I'll definitely come back.
Suni was very sweet and helped me pick the best options for my nails, I love them so much, thank you! 🤍
I always have a great time experience. People are nice and very accommodating. Absolutely coming back again. Fantastic service at all!
Had a wonderful and relaxing experience. This is the cleanest nail salon I've had the pleasure of visiting. Thank you May!
Excellent pedicure
good
The lady that painted my nail did an amazing job.
They did an excellent job! Thank you so much
Great pedicure, lovely staff
Got a fill today with Kevin and he’s amazing, he took his time and made sure it was everything I wanted. I didn’t feel rushed and he’s by far the best tech I have ever been too. I recommend going to XO nails and asking for Kevin! I will be back
So many horrible experiences at this place Not going back Absolutely do not recommend. No accountability. Not professionals This is what I sent the salon after my visit … Hi I just left your place trying to fix my cracked nail ( has my nail done from previous day) And supposed to have my nails looking nicer but now it’s looking gross the more I look at it. it’s just making me more mad seeing th... More
So many horrible experiences at this place Not going back Absolutely do not recommend. No accountability. Not professionals This is what I sent the salon after my visit … Hi I just left your place trying to fix my cracked nail ( has my nail done from previous day) And supposed to have my nails looking nicer but now it’s looking gross the more I look at it. it’s just making me more mad seeing this bloody cut on my finger . I’ve been at your place for the last at least 5 months. Been going there every month and brought my girls too. One time I had an incident where the technician shaved the very end of the cuticle and exposed skin and hurt for a while. I brought it up to your attention and you gave me 20% off so then I returned but now again to give your clinic another chance. Next incident was all the ends of my nails were all so sharp. It’s just a little rough and rushed. Not sure what you can do with this bloody cut This is the reply I got…… Sorry I didn’t read the above , I just saw the pic and the text you ask for to the cream, I tried to help u , just glue it and It happened My reply … It could have been prevented if you were a little bit gentler and more careful And they replied… Sorry about that, hope it will get well soon Less
Wonderful people. Clean, clean, clean!! Professional. I would definitely recommend
not a great experience. i paid $215 for mine and a friend of mines nails. mine were completely crooked. when they noticed they started to file it down at the front counter and told me to take a seat as they took another hour and a half to fix it for it to be still crooked and uneven. i even asked to take them off and get a refund but they said that they would have to charge it for it. unbelievabl... More
not a great experience. i paid $215 for mine and a friend of mines nails. mine were completely crooked. when they noticed they started to file it down at the front counter and told me to take a seat as they took another hour and a half to fix it for it to be still crooked and uneven. i even asked to take them off and get a refund but they said that they would have to charge it for it. unbelievable. Less
Impressed compared to the last time I came here!
She is so cute and politely did her job l asked to change the colour twice but she did so nicely. Thanks!
Vivían was great and fast! It’s my first time going. I had a shellac mani and pedi done.
Was 15 minutes early took me right away great service as usual
I visited XO Nails and spa for a shellac manicure. The service I received was excellent - my nails look beautiful! Van is so talented and professional. This salon is very clean and well organized, I would definitely recommend.
Ambiance is great, Staff were friendly and helpful and prices are very reasonable ! Highly recommend.
The re model of this spa is so beautiful. The owners Danny and Kevin always greet you with an amazing smile and make you so welcomed.
Great service.friendly and professional staff. They take Walks in as well. I was lucky enough to get right away walk in spot. Little pricey however it was good service overall.
They were absolutely wonderful and treated myself and my six year old fantastic. This was my daughters first time and she felt like an adult.
The team at XO nails is always wonderful and they do a great job! Excellent attention to detail and I love their booking system.
Thank you so much for taking me in today, without an appointment. The service you provide is always great! Sorry, I can’t recall who provided my service…but she did a beautiful job…making my big, old feet look presentable😬 especially enjoyed the massage!
I've been coming here for over a year now. I'm always able to make it in, even if I call last minute. Clean facility and super friendly staff, I never feel rushed and always feel welcomed. Lots of attention to detail on my pedicure and manicures.
Everyone was kind and welcoming. Great environment.
They were very quick and efficient, they did an excellent job! I will be going back
Not bad place but can’t give much info cus I only went to remove my shellac nails
he did a great job with my nails, he did it fast yet like a pro.. I mean beyond a PRO!! me and my two sisters didn’t regret to come here. they’re very accommodating even tho we didn’t book an appointment. they find a away to give us a great service. they didn’t disappoint us as we having an event the next day!
I've come to xo for almost a year now, after the other salon I went too wasn't great. Everytime I've come in they've been very professional. I love their individual packed nail files, makes me feel safe. I've always gone to Jessie and she always is welcoming and is very patient with designs I want. And always let's me know if the photo would look different than the actual design being done. I've... More
I've come to xo for almost a year now, after the other salon I went too wasn't great. Everytime I've come in they've been very professional. I love their individual packed nail files, makes me feel safe. I've always gone to Jessie and she always is welcoming and is very patient with designs I want. And always let's me know if the photo would look different than the actual design being done. I've never had a problem, but I chipped my nail after a fill, and they were more than willing to fix it! They were super busy when I came in but the manager stopped what he was doing to fix the chipped nail for me. They will for sure keep getting my business. I truly enjoy this salon another bonus is the massage chairs during the pedicure! A+ Less
Great service and great atmosphere as always.
Always professional and clean environment. I’ve seen Vivian now the last few times I’ve been and she is very attentive and thorough. Nail place of choice for me!
Drilled so much of my own nail off, so much where I was pulling my hand away because it hurt so much. I asked for a gel base, but she drilled all of the gel base off after where again I was having to pull my hand away because of the pain. And I got charged an extra $10 for something that was just taken off. Never going again.
My first time here today! Everyone was super sweet and wanted to give me the best experience possible. My nails turned out great but I had to go with my 2nd choice of design as my tech wasn't confident in my first choice. Otherwise great clean place to visit! EDIT: after consulting with my co workers who frequently get their nails done elsewhere I've been told I got taken advantage of as I paid ... More
My first time here today! Everyone was super sweet and wanted to give me the best experience possible. My nails turned out great but I had to go with my 2nd choice of design as my tech wasn't confident in my first choice. Otherwise great clean place to visit! EDIT: after consulting with my co workers who frequently get their nails done elsewhere I've been told I got taken advantage of as I paid 168$ for a shellac pedi and acrylic nails ☹ I won't come back now. Less
Neat. Quiet. Efficient service. I enjoyed the talk with May as she professionally took care of my nails. The manicure did not take too long and it came out perfect! Looking forward to my next appointment.
Amazing experience first time there and Ren was amazing. Such a clean place too
Im happy with my nails ❤️
My shellac did not last ! A week later it started to come off
Great service
Great experience again today. Danny and his team are always friendly and welcoming. Suni was as always just fantastic.
First and LAST time going there. Don't waste your time or money. First of all, why isn't colour included in the price of a refill? They said it was $40 for a refill and then when I was done, said my total was $58. $10 more since I wanted a colour, and $8 to fix 1 broken nail. NO ONE TOLD ME THIS BEFORE. The technician kept laughing anytime I told her it hurt while she ripped of pieces of my broke... More
First and LAST time going there. Don't waste your time or money. First of all, why isn't colour included in the price of a refill? They said it was $40 for a refill and then when I was done, said my total was $58. $10 more since I wanted a colour, and $8 to fix 1 broken nail. NO ONE TOLD ME THIS BEFORE. The technician kept laughing anytime I told her it hurt while she ripped of pieces of my broken nail. And took the longest time shaping my nails cause she couldn't get it right. Then not even 3 days later the polish was literally peeling off. Less
Extremely overpriced for such a cheap quality service would not suggest this spa to anyone . Had 4 nails break within 2 days and management would not replace or redo . Extremely disappointed
I wanna thank you Crystal, Danny, Jesse for doing my nails today. Crystal and Danny were extra careful whenever I told them to not be too close to my cuticles since my cuticles are very sensitive and easy to bleed. They did exactly how I wanted my nails to be like in the photo. Thank you for Jesse for doing the last step of putting on the nail art of the cherry to my nails. I understand they were... More
I wanna thank you Crystal, Danny, Jesse for doing my nails today. Crystal and Danny were extra careful whenever I told them to not be too close to my cuticles since my cuticles are very sensitive and easy to bleed. They did exactly how I wanted my nails to be like in the photo. Thank you for Jesse for doing the last step of putting on the nail art of the cherry to my nails. I understand they were short staffed but that is okay but I was super happy that the staff were very friendly and polite and the outcome of my nails. I would definitely come here again next time. Had a great experience here. Less
Best my nails ever looked
Not impressed with my service at all! I called earlier in the day and booked in for two pedicures at 4pm. I arrive right on time and was quickly brought to a chair. However, once in the chair I waited 30 minutes for someone to even come start my pedicure. It just went downhill after that. She cut my nails way to short and also gave me misshaped nails with different lengths. She also cut me which ... More
Not impressed with my service at all! I called earlier in the day and booked in for two pedicures at 4pm. I arrive right on time and was quickly brought to a chair. However, once in the chair I waited 30 minutes for someone to even come start my pedicure. It just went downhill after that. She cut my nails way to short and also gave me misshaped nails with different lengths. She also cut me which left me bleeding but I understood accidents happened and was fine with it until she started to just throw any liquid she had onto the toe to stop it from bleeding. She even touched one bottle directly to my bloody toe and just put it right back into her product box… which is gross and a biohazard. She also rubbed her shirt across my nail and instead of fixing it, just painted over the nail which left it looking smudged. They clearly were rushing to finish the pedicure and told me my nails were done when they were clearly still wet. So now I have several smudged nails. Looks like I painting them myself. Definitely won’t be coming back! Less
Jessie did the best nails ever I had such a wonderful experience
I like going here, easy to book and get in on the same day. I booked a shellac pedicure. Salon is clean and tidy, and the staff is super nice. I also like that this place is always updated with nice chairs and products.
My nails were amazing
vivian was great! great conversation and did my pedicure perfect!
The nail tech who did my nails was okay not great. I went back the next day because i wanted shorter nails but the front desk guy who trimmed my nails was extremely RUDE. They don’t really care about what their client wants. Definitely not going back to this place ever. The front desk guy, if you’re reading this, please learn to talk to people and be polite to others:)
May is wonderful! She always does an excellent job on my pedicures!
Crystal took the time and made sure everything was perfect. My nails look amazing and it is exactly what I asked for
I took my sister in-law to get her nails done for her grad, first time she has ever had it done. everyone was so kind and polite and The place was very clean. Would definitely drive across the city to get my nails done again :) thank you
Beautiful job!!! Love my nails!!! Thank you!!!
Excellent friendly service I will definitely be back thank you.
I love this place they give a great mani/pedi … a little expensive but fabulous service and results !
I bring my mother to XO and she loves May. Always gets the best treatment. Highly recommend.
Friendly staff
Vivian she is best 🤗🤩👌
Service was great!!
Went to for the first time to get our nails done for my daughter’s grad and they were fantastic! They sat us side by side brought us water. They were very gentle with my daughter as it was her first time getting gel nails. We love how they turned out and we are very satisfied with the service we received.
I got an acrylic fill and fantastic work! I believe my nail tech was named Van, definitely try to book with her!
I got a fill and felt that 60 for a fill is way to much.
My favourite place to get my nails done in the city . Excellent service in a very clean and relaxing environment . I would recommend this place ❤️
XO Nails creates a welcoming and nice environment. I've been going to see Jenny to do my nails, I'm in love with my nails Jenny and the rest of her team are amazing I will continue recommend XO nails to my family and friends
I got my nails done with Vivian . She did amazing job and this salon is very clean and organize The customer service is perfect I'm so happy to come here,they offer Ice Vietnamese coffee it taste so good and yummy. I’ll be back here often for sure
If you have to fix multiple nails this often, you are the problem. Not her. You responded like a hormonal teenager and your lack of customer service skills is clearly showing through your inability to take criticism as a business. Very, very poor management
I got my nails done here literally not even a day after they started hurting so bad because of the way that they balance the nails and acrylic when it is not balanced properly can damage your natural nail. I went back expecting them to just be able to redo them in a couple of weeks whenever they felt better and I was surprised to get a response of a screaming manager calling me and my mother name... More
I got my nails done here literally not even a day after they started hurting so bad because of the way that they balance the nails and acrylic when it is not balanced properly can damage your natural nail. I went back expecting them to just be able to redo them in a couple of weeks whenever they felt better and I was surprised to get a response of a screaming manager calling me and my mother names they said that the only thing they could do is redo them right now which wasn’t good because my nails were hurting and my natural nails were damaged from their nails being put on and if I wanted to come back in a couple weeks the best they could do was give me a 20% discount. Was absolutely not impressed with this place this was a little while ago but I am just now writing a review because I just now found out how . On top of having Nails that were literally going to rip off my natural nails there was staff while I was getting my nails done talking badly about the person behind me and her lip injections I literally wanted to tell them to stop doing my nails and tell that girl that she should not be coming back to the place. Less
Always have a great experience, they always fit me in last minute and are always accommodating to my last minute appointments. Pedicure is always relaxing and done so nicely. I always have the hardest time picking colours because they have so much selection
Last minute walk in and they still managed to take me in ASAP. They were so fast and efficient. The place was clean and they care about their customers. Hard workers! I Would definitely recommend and will be coming back to them.
May is the most considerate and skilled technician. She does her best work and is meticulous. I always request her.
Had a gel powder overlay and shellac nail colour. Poorly finished, nail colour uneven tone, messy finish, paid $50 and the flaws really showed out in the sunlight... Went back after ten minutes to show the owner and not to make a scene and not to embarrass the nail technician . They guy at the front desk ignored my complaint, pretended he didn’t know what I was saying, and then said sorry when I ... More
Had a gel powder overlay and shellac nail colour. Poorly finished, nail colour uneven tone, messy finish, paid $50 and the flaws really showed out in the sunlight... Went back after ten minutes to show the owner and not to make a scene and not to embarrass the nail technician . They guy at the front desk ignored my complaint, pretended he didn’t know what I was saying, and then said sorry when I left. I paid full price. I expected reparation…at least an offer to fix the mess. No customer service, no care about repeat business. I DO NOT RECOMMEND THIS PLACE, if there is a problem, they won’t address it. THEY WILL NOT TAKE RESPONSIBILITY FOR THEIR WORK. Less
I originally came in to get my daughter’s nails done and maybe myself. Unfortunately my daughter freaked out and didn’t want them done but I decided to go ahead and do mine. The staff were so patient and kind about my crying 3 year old. Nails were done quickly and perfectly! Thank you! I will be a returning customer!
Incredibly disappointed with the service I received!!! My mom and I went in to get Pedicures together on the weekend. I decided I did not want color on my nails as i wont be coming in regularly and did not want to have to come back to take the shellac off once my nails grow out. A usually appointment is around an hour. The lady who did my feet took 20 MINUTES!!!! She rushed through every part ... More
Incredibly disappointed with the service I received!!! My mom and I went in to get Pedicures together on the weekend. I decided I did not want color on my nails as i wont be coming in regularly and did not want to have to come back to take the shellac off once my nails grow out. A usually appointment is around an hour. The lady who did my feet took 20 MINUTES!!!! She rushed through every part of my session, she used an electric sander that I said hurt multiple times, she didn't even bother to hand buff my feet and get all the callus off. She barley cleaned or shaped my nails, and gave maybe 2 minutes of a massage. I assumed that since I was not getting polish done that they would spend more time on each step with me, but boy was I wrong. She rushed off and went to another client after 20 minutes of me sitting in the chair. The man doing my moms nails did a good job and took just over 40 minutes to do her pedicure as she as well was not getting nail polish. The only reason i am not giving a 1 star is because i previously went in a couple months ago and had my nails done, and they looked pretty good. Safe to say, I most likely will not be back to this salon. $40 for a pathetic 20 min pedicure is absolutely unacceptable. Less
I just got an overlay for the 1st time...Jenny=perfection!!! Thanks so much! Kayla did an awesome job on my dip powder! She was very careful to give me exactly what I wanted. Jessi did my pedicure. My feet feel & look amazing!
Very well organized and clean service 👍🏻 I really recommend it and have been going there for the last three years.
Loved it the technician was very professional I really enjoyed it
Was great. Will be coming here again for sure!
I’ve been going to XO nails since they’ve been open.Always get exceptional service and they are always extra clean and super friendly!
This is the third time that I have had a manicure at this location. I was very pleased each time with the professionalism of the staff and the quality of the manicure. I had to modify the appointment once, and this, too, was handled in a very professional manner.
I had a shellac manicure with Van today and as usual the service was great and Van did a wonderful job Thank you
I am a regular at this salon and today I had the worst experience ever. The lady that did my nails was extremely rude and aggressive. She literally was aggressively filing my nails causing me to bleed. I’m so disappointed. After I expressed my frustration the employees were talking in their language.. with a client who also spoke their language. The disrespect and unprofessionalism is beyond me. ... More
I am a regular at this salon and today I had the worst experience ever. The lady that did my nails was extremely rude and aggressive. She literally was aggressively filing my nails causing me to bleed. I’m so disappointed. After I expressed my frustration the employees were talking in their language.. with a client who also spoke their language. The disrespect and unprofessionalism is beyond me. She even told me to leave with my nails not even done- I work at an office, I spent time out of my day to come here to get my nails done. Overall displeased with the lack of customer care and professionalism. Less
Received a pedi and a new set of nails. Service was great and my nails are perfect. No question I will be back!
Vivian did a wonderful job on my mani/pedi. I would highly recommend her!
Received a nail fill from Jessie. She did the most amazing fill I’ve received to date. The shape was perfect, they were nice and thin. Jessie was efficient, professional and attentive to my needs. I’ve tried many mail technicians, Jessie will be the one I book with going forward. Thank you Jessie I love my nails!
This was the first time I visited this salon and my experience was awesome. Everyone here is very friendly, kind and caring for their customers. They are very hygienic as they use a new file for every person. The only thing is that they didn’t ask what type of nails I wanted (solar, gel, dip powder), but luckily she gave me the kind I wanted anyways. I love my nail shape and how they really took... More
This was the first time I visited this salon and my experience was awesome. Everyone here is very friendly, kind and caring for their customers. They are very hygienic as they use a new file for every person. The only thing is that they didn’t ask what type of nails I wanted (solar, gel, dip powder), but luckily she gave me the kind I wanted anyways. I love my nail shape and how they really took time to perfect it, making sure I liked it along the way. I regret not coming here sooner haha Less
Worst experience I’ve ever had. I came in to get a gel manicure and asked Kim (the nail technician) to fix my two broken nails.Kim basically ignored me and just nodded, but didn’t apply any glue or make any attempt to fix them. On top of that she cut my cuticle open. Extremely packed, NO COVID measures, all the chairs were full and next to each other, the staff had their masks half on. I came bac... More
Worst experience I’ve ever had. I came in to get a gel manicure and asked Kim (the nail technician) to fix my two broken nails.Kim basically ignored me and just nodded, but didn’t apply any glue or make any attempt to fix them. On top of that she cut my cuticle open. Extremely packed, NO COVID measures, all the chairs were full and next to each other, the staff had their masks half on. I came back not once but twice to ask them to fix my now 3 broken nails, the “manager” who was a man was extremely rude and unprofessional. He talked over me with a raised voice and told me that my cut was and I quote “nothing” and that the broken nails were “my fault”. When I told him I was wasting time coming back here for a service I originally asked for he told me “you’re wasting our time too”. XO nails is the most unprofessional nail salon I’ve been to in all of yyc. Avoid, not worth it. You will be met with attitude/bad nail techs that don’t care if they damage your nails/ horrible customer service/ bad COVID measures. Less
Very bad service. Staff behave kind weird. And racist
I went to this salon in December right before my Christmas holidays to get gel polish on my natural nails. I went out of the city the following day and later that evening had noticed one nail chipped. Within three days my nails were completely chipped. I went back to this place to have them fixed which was free of charge. Yet again I had the same issue happen that same night 🤦♀️ Never have I ha... More
I went to this salon in December right before my Christmas holidays to get gel polish on my natural nails. I went out of the city the following day and later that evening had noticed one nail chipped. Within three days my nails were completely chipped. I went back to this place to have them fixed which was free of charge. Yet again I had the same issue happen that same night 🤦♀️ Never have I had gel polish chip so quickly, needless to say I will not be recommending this place to anyone or returning. Waste of my time, and money this place is over priced for such cheap quality. Less
Very comfortable, very friendly staff and very good work, I am very Happy with my nails. I would recommend my friends.
I read reviews about them ripping your old nails off instead of soaking your hand in acetone and this is exactly what they did. I was hoping it would be different considering they have replied to reviews concerning this. I was left with my fingers throbbing because she just drove a fake nail under my fake nails and pried them off. I paid $5 a nail for a design and the design came off my nails in ... More
I read reviews about them ripping your old nails off instead of soaking your hand in acetone and this is exactly what they did. I was hoping it would be different considering they have replied to reviews concerning this. I was left with my fingers throbbing because she just drove a fake nail under my fake nails and pried them off. I paid $5 a nail for a design and the design came off my nails in less than a week. Seemed very rushed and just wanted to get into the next person. Also you could see the streaks on my nails from the nail brush as it wasn’t coated enough with nail polish. The colours were nice though and nice shaping. Less
I read reviews about them ripping your old nails off instead of soaking your hand in acetone and this is exactly what they did. I was hoping it would be different considering they have replied to reviews concerning this. I was left with my fingers throbbing because she just drove a fake nail under my fake nails and pried them off. I paid $5 a nail for a design and the design came off my nails in ... More
I read reviews about them ripping your old nails off instead of soaking your hand in acetone and this is exactly what they did. I was hoping it would be different considering they have replied to reviews concerning this. I was left with my fingers throbbing because she just drove a fake nail under my fake nails and pried them off. I paid $5 a nail for a design and the design came off my nails in less than a week. Seemed very rushed and just wanted to get into the next person. Also you could see the streaks on my nails from the nail brush as it wasn’t coated enough with nail polish. The colours were nice though and nice shaping. Less
Jessie is extremely professional and takes great pride in her work. She always makes sure that the shape and colour is perfect. Highly recommend.
It was my first time here and I live all the way in the SE. & trust me, I am willing to take the time to drive all the way here to get my nails done again and again. Absolute perfection. Nail shape - perfect Colour - perfect Service- perfect! I believe it was kevin?? The only guy their today who did my nails, and he was just absolutely amazing I like perfection when it comes to my nails, and I a... More
It was my first time here and I live all the way in the SE. & trust me, I am willing to take the time to drive all the way here to get my nails done again and again. Absolute perfection. Nail shape - perfect Colour - perfect Service- perfect! I believe it was kevin?? The only guy their today who did my nails, and he was just absolutely amazing I like perfection when it comes to my nails, and I am truly impressed! Highly recommend!! Less
It was my first time here and I live all the way in the SE. & trust me, I am willing to take the time to drive all the way here to get my nails done again and again. Absolute perfection. Nail shape - perfect Colour - perfect Service- perfect! I believe it was kevin?? The only guy their today who did my nails, and he was just absolutely amazing I like perfection when it comes to my nails, and I a... More
It was my first time here and I live all the way in the SE. & trust me, I am willing to take the time to drive all the way here to get my nails done again and again. Absolute perfection. Nail shape - perfect Colour - perfect Service- perfect! I believe it was kevin?? The only guy their today who did my nails, and he was just absolutely amazing I like perfection when it comes to my nails, and I am truly impressed! Highly recommend!! Less
I tried out this salon for the first time and the whole team is very welcoming ! I believe the lady who did my nails name was Kayla super amazing and talented , you won’t regret it
I tried out this salon for the first time and the whole team is very welcoming ! I believe the lady who did my nails name was Kayla super amazing and talented , you won’t regret it
amazing. they always get it perfect
As usual good work done