I went there to get my ring sized and did it quick in a few days for a great price! Great experience! Amazing customer service!

Could not have had a better experience - exactly what my fiancé wanted! Thanks Bryan!

I took my ring in for maintenance and they did a beautiful job of securing the stones and cleaning/polishing it so it looks like the day I got it. Highly recommend Fretag Jewelers- Bryan is very knowledgeable and professional.

If I could put 10 stars, I would! This jeweler is really interested in cultivating his customer base and goes out of his way to do that! He did an excellent jewlery repair and I found the most perfect chain! I love that this is local in my community. Beautiful items in this store Innovative designs with beautiful artistry!

Beautiful store and excellent knowledgeable jewelers! This is the place to buy your cherished pieces!

Excellent and courteous service. I highly recommend them.

I came into the shop looking for a repair of a well-loved piece of gold jewelry. The owners were courteous and attentive, and turn-around time was very much quicker than expected. I appreciated getting a text message when my piece was ready, and the fact that they had cleaned and shined it up like new. Lao, the shop was easy to find, with plent of parking. Definitely recommend.

They do a great job, good service and fair prices

Very friendly staff. Thanks for all you help!

Absolutely amazing! Got my ring resized and its flawless. They were so friendly, told me what to expect, and the turn around time was even under a week. They were phenomenal.

honest , helpful, friendly, efficient and reliable

Bryan has amazing customer service. His transparency, response rate, and friendly manner has impressed me. This is important for custom jewelry.

I originally went in to get my wedding ring cleaned . It was white gold and needed to be redipped and cleaned . They did all that with in an hour and it looked better than it did when I got it! I went back to get my husband a custom ring and Bryan was so kind he sat with me and helped me design it. When I got it, it was better than expected ! Customer service is a ten! The jewelry they have is t... More

I originally went in to get my wedding ring cleaned . It was white gold and needed to be redipped and cleaned . They did all that with in an hour and it looked better than it did when I got it! I went back to get my husband a custom ring and Bryan was so kind he sat with me and helped me design it. When I got it, it was better than expected ! Customer service is a ten! The jewelry they have is top notch quality with fair pricing! My one and only jeweler ! Less

Lovely jewelry store, I prefer this store and friendly knowledgeable staff! I like to come here to buy gifts for my friends and family...and myself!

Fantastic service, amazing selection. Brian and Chris know their stuff. Can’t recommend this place highly enough.

I very rarely post anytime but feel I need to in this case. Bryan and Chris at Freytag Fine Jewelers were absolute amazing, kind, honest and open during my recent transactions at the store. Bryan, the owner, answered all my questions fully; making sure I was comfortable with the transaction. I never felt rushed at all. The entire process was easy, relaxing and most importantly I felt very confide... More

I very rarely post anytime but feel I need to in this case. Bryan and Chris at Freytag Fine Jewelers were absolute amazing, kind, honest and open during my recent transactions at the store. Bryan, the owner, answered all my questions fully; making sure I was comfortable with the transaction. I never felt rushed at all. The entire process was easy, relaxing and most importantly I felt very confident. Thank you Bryan and Chris for your professionalism and forthrightness. I certainly recommend everyone to visit your store and get to experience this exceedingly high level of customer service. Thank you so much. Less

Freytag does a fantastic job. They give wonderful recommendations and carry the most beautiful jewelry. I highly recommend them for your jewelry repair, appraisal, and most especially shopping needs.

Hello Bryan. I hope all is well as it looks it is. I can say you always did run a fine Jewelry establishment and established it is. I would fully recommend seeking out your jewelry acquisitions here. The customer service is always impeccable, knowledgeable, helpful, respectful and above all kind. It's that kindness that you usually don't see in a retail industry driven market. They are not pushy... More

Hello Bryan. I hope all is well as it looks it is. I can say you always did run a fine Jewelry establishment and established it is. I would fully recommend seeking out your jewelry acquisitions here. The customer service is always impeccable, knowledgeable, helpful, respectful and above all kind. It's that kindness that you usually don't see in a retail industry driven market. They are not pushy, nor concerned with just making the sell. I've always been treated with respect as well as guided to the gift best suited for the occasion. You won't be disappointed by stopping by. Less

What a great vibe. I was looking for a trustworthy jeweler and I finally found one! I had a diamond ring repaired here. They did an excellent job. It was also very quick and affordable. My 15 year old ring was blinging and looked new again. Their jewelry pieces are beyond magnificent. Chris was helpful, insightful and I felt taken care of. Support this local business ❤️

Fast service, friendly people, reasonable prices and the jewelry came back perfect. This is our place to go for all things jewelry!!!

What a wonderful experience with Freytag. I walked in with the plan of leaving my ring and I was taken care of immediately! An hour later my ring was back on my finger and looking gorgeous. Great company, great owner and great staff. They are my new go-to and I highly recommend this local jeweler. Thank you!!

This place and the owner are absolutely amazing, super helpful with us picking our engagement rings and resizing my watch.

I was very impressed by the quality of their work, ( they repaired a necklace) , their honesty and willingness to find different solutions for other pieces I brought to be repaired. Very reasonable too. Moreover they cleaned my rings and reshaped another one for free. I will most definitely go back there for all my jewelry needs.

I recently had my jewelry repaired at Freytag Fine Jewelry, and I couldn't be more pleased with the experience. The repair work was skillfully executed, restoring my piece to its original beauty, and it was completed surprisingly fast. What's more, the cost was quite reasonable. Overall, I'm thoroughly satisfied with this Freytag's service, and I highly recommend it for anyone seeking quality rep... More

I recently had my jewelry repaired at Freytag Fine Jewelry, and I couldn't be more pleased with the experience. The repair work was skillfully executed, restoring my piece to its original beauty, and it was completed surprisingly fast. What's more, the cost was quite reasonable. Overall, I'm thoroughly satisfied with this Freytag's service, and I highly recommend it for anyone seeking quality repairs that are both efficient and budget-friendly. Less

I appreciate Chris & Brian very much! They do great work and have great customer service I definitely would rate a A+!

I am so happy with the work Freytag Fine Jewelry did on my family heirloom ring, setting the diamonds in bezel setting and conducting an appraisal. I will certainly be a returning customer!

First time I used this local business. Very happy with my repairs. Going customer service and professional. Will be going back.

Great service and follow up.

I love everything about this jewelry store!!! It’s so much more!!! Brian knows what I love and when my family is looking for gifts they come here !!! I love all my jewelry from here!! I’ve been going there for 15 years and I’ve never been disappointed.

They replaced a small cracked accent diamond on my wedding set and they were very kind and very fast. They're in my neighborhood and I'll be going to them for my jewelry needs from now on.

I've had the best experience with Freytag fine jewelry. Walked in once and had my jewelry cleaned and polished on the spot. Have since returned for jewelry repair as well as having work done on my watches. Very professional and atmosphere is very welcoming. Highly recommend stopping in to visit with them.

Thank you for icing out my pinky!

One of my 27 year old wedding ring sets side bands snapped loose. I am very rough on jewelry. Repair was needed. I had ignored this small local jewelry store for years. Occasionally peeking at the window displays on the way to Safeway or Mathnaisium with my boy. Thrilled with Freytag Fine Jewelers repair reviews. I trotted right over... to find a truly hidden jewel! Chris and Bryan are so perso... More

One of my 27 year old wedding ring sets side bands snapped loose. I am very rough on jewelry. Repair was needed. I had ignored this small local jewelry store for years. Occasionally peeking at the window displays on the way to Safeway or Mathnaisium with my boy. Thrilled with Freytag Fine Jewelers repair reviews. I trotted right over... to find a truly hidden jewel! Chris and Bryan are so personable, creative and skilled craftsmen. Their beautiful men's wedding rings come with a spare for rough manual abuse. Ladies gems have amazing cuts and unique geometric settings. Color me very impressed. Oh yes, my repair: undetectable! Returned looking better than it has in years. I really think they should have charged me more. Shush, don't tell them. Less

Bryan searched & quickly found the ideal engagement diamond, and had a good selection of rings in stock. Highly recommend!

Thank you always for being there - you have come through on some major repairs quickly. The work is just perfect. I BBC appreciate the kindness.

Amazing customer support, service and pricing. The jewelry and gem selection is exactly what I have been looking for.

Great customer service and an amazing selection of jewelry

I always enjoy stopping in to see Bryan and find a new piece of jewelry or just to get my rings cleaned!

This is the best jewelry store in Phoenix and I will be coming back! I somehow bent my engagement ring and they were able to fix it right up. Chris is fabulous and full of knowledge. I’ll be back to buy some wonderful estate gems soon!

Selection from estate jewelry was excellent.

Excellent piece and great service My wife loves it.

I had a necklace that needed cleaning. I took it in and needed it 2 days later for a birthday party. They got it done and it was perfect. Great customer service.

Bryan was extremely diligent in replacing an opal for my ring. I appreciate the effort and competence from Freytag Jewelers.

Very good overall experience!

Awesome service and very reasonably priced! Great work on any and all repairs you may need - my GO TO jewelry store!! I highly recommend them!!!!

Glad to be back at freytag...Brian and Chris are good people and most helpful! Saramae

Wonderful experience.

I have been to many jewelry stores in my travels but I think you will really enjoy doing business at Freytag’s fine jewelry on 48 th st and Indian school, Safeway shopping center. Bryan has been in the business for 45 years and you can tell he loves what he does. Amazing prices and customer service beyond anything I have seen. His fellow jeweler Chris is also fantastic. No high pressure sales her... More

I have been to many jewelry stores in my travels but I think you will really enjoy doing business at Freytag’s fine jewelry on 48 th st and Indian school, Safeway shopping center. Bryan has been in the business for 45 years and you can tell he loves what he does. Amazing prices and customer service beyond anything I have seen. His fellow jeweler Chris is also fantastic. No high pressure sales here, they do not work on commission and only want to make their clients happy. Please give them a try, whether you need beautiful jewelry or repairs or just to stop by and get your jewelry inspected and cleaned complimentary Less

Excellent service

Thank you Freytag Fine Jewelry for an amazing experience. You truly are a neighborhood gem! Your genuine family service and attention to detail is exquisite and greatly appreciated. Thank You!

Elegant store in Arcadia with excellent jewelers!

Great owner and staff! Always helpful

Great staff, always willing to help answer my questions. Jewelry repair better than I thought it would be. Definitely my go-to jewelry store.

Love love love everything about Freytag. The gentlemen there are just so down to earth, professional and skilled with any kind of jewelry. I’ve had many pieces repaired there and I’ve never been disappointed, great service , personable it just doesn’t get any better than Freytag,. Thank you Freytag!

Bryan provided outstanding assistance in selecting a pair of diamond earrings for my girlfriend. He reviewed the Cut, Color, and Clarity with me. Gift wrapping was outstanding. My girlfriend loved the gift wrapping and adored the earrings as they were bigger, sparkled and a much better quality than the ones she lost. Great job Bryan!

Outstanding service!

Great service and selection. Modern and Estate pieces. They have it all!

They are always friendly and professional, I recommend them 100%!

Excellent sparkles all around. Great prices and THE BEST in customer service. THE PLACE to go for ALL your jewelry needs and desires!

Chris was very profession, helpful and kind.

Excellent service. Courteous.

Very helpful.

I went in for a custom piece using a cut stone I already had. I shopped around at a few places and Freytag was by far the most reasonably priced. Everyone was very helpful and friendly. Chris was great at helping me pick out options and the owner Brian personally boxed and gift wrapped the piece for me. For all my future jewelry needs I'll be going back to Freytag.

I cannot express how much I enjoy having Freytag so close to home and how helpful every single one of their team members are! I’ve been going to them since they moved in near our home and have gone there for multiple things! New watch batteries, ring cleanings/inspections (to make sure no prongs or stones are loose!), ring resizing and also engraving for our wedding bands! No matter what I come i... More

I cannot express how much I enjoy having Freytag so close to home and how helpful every single one of their team members are! I’ve been going to them since they moved in near our home and have gone there for multiple things! New watch batteries, ring cleanings/inspections (to make sure no prongs or stones are loose!), ring resizing and also engraving for our wedding bands! No matter what I come in with they can always help and are so timely! Most times I come in the issue can be addressed there on the spot and the times when I have to drop off a piece I’m always in the know of where the piece is at in the process and never have to wait long for it to be ready for pick up. They are excellent at communicating! Additionally, I found out on my last visit they have an on-staff designer who can either help you create a new and unique piece from scratch or take existing pieces and make something new. Such an impressive staff and would never take my valuable pieces anywhere else! Less

Freytag Fine Jewelry is at its finest all the way...employees, service and quality of products!!!

I love Freytag jewelers! I have had everything from watch batteries replaced, rings resized, and bought beautiful white gold hoops. They are always very friendly and have great prices

Amazin customer service and expertise, been back twice now and will always be my jewlery go to store!

I dropped off a ring to be fixed. The band had broken. Both gentlemen were very nice and engaging. And my ring was ready by the date they promised. The price for the repair was very reasonable. I would recommend anyone who needs repairs.

Love their friendly, personable service, reasonable prices and stunning designs. Definitely look forward to coming back and making more purchases in the future.

Always nice and always competitive pricing. 👍

A few weeks ago I had the pleasure of selling a few pieces of jewelry. Everything was handled in a professional manner. Knowledgeable owner & staff. Also picked up my watch which need a new crystal face & battery. I'll be sure to recommend this jewelry store to family & friends!!

Great to work with, got exactly what I needed.

We had a ring downsized and the cost was very reasonable. Pleased to see that Williams Jewelry has morphed into Freytag Fine Jewelery. Same professional, friendly service. Would not hesitate to use Freytag again.

The staff was helpful and knowledgeable.

Bryan has been accomadating and helpful every step of the process, he guided and helped me to purchase an engagement ring. He responded quickly and concisely to all my questions. Thanks for your help, Jake.

Top quality work every time. I customized my fiancées engagement ring with Bryan and Jessica; they made the process so easy and the results were perfect. They earned a customer for life!

I recently purchased an engagement ring from Freytag Fine Jewelry and it was an outstanding experience! Bryan and Jessica were extremely informative, accommodating, and communicative. They helped me get a ring that met my specifications while staying under budget! Very thankful for their expertise and friendly service. I would highly recommend Freytag Fine Jewelry.

I highly recommend Freytag Fine Jewelry for your fine jewelry needs! Brian took care of business and exceeded all my expectations! Thank you Brian 🙏

Great service, had what I was looking for!

Friendly, quick service!

Boutique family jewelers with unique and affordable designs. Every time I need a fix or cleaning I receive warm and friendly customer service interactions from Jessica. I trust Bryan’s expertise and highly checking them out.

Very informative and helpful.

Couldn’t be happier with the service I receive at Freytag. They always go above and beyond to help me find the perfect item, give great advice resetting or redesigning old items. Always pleased with the quality of the repairs. Very honest and trustworthy!

Great selection Affordable Pricing, Excellent gift ideas nice family atmosphere- friendly and knowledgeable. Highly Recommend!

My wife's long gold necklace got a nasty tangle in it that we simply couldn't solve after many attempts. Brought it into Freytag to see if there was anything they could do and the owner took it apart, untangled and reassembled like new in ten minutes free of change. Thanks Freytag!!

The jewelry store is amazing. Professional and friendly. Great pricing and wonderful selections.Clean and worth the trip!

Great experience, very professional. No high pressure sale. Picked out the perfect engagement ring!

Brian Freyrag was very pleasant, knowledgeable and enjoyable to visit with. It was great getting my bracelet back sooner than we expected. Thanks for the wonderful service.

They repaired and cleaned my engagement ring quickly. It is like new!

Beautiful selection. I have used the jewelry repair two times and had quick repair at a fair price. Nice family business and a nice addition to our neighborhood😀

Always great service and Friendly people!

Very helpful, and Brian dropped the price on the perfect set of earrings for my wife so it would fit my budget, and I didn't even ask. He just did it, and I couldn't be happier.

Professional and friendly service. I highly recommend using this jeweler.

My fiancé ordered a ring online elsewhere and they sent him the wrong size. We took it here because it was closest to our condo and Freytag down sized it and fits my finger beautifully. Beautifully shined too. Did notice it was missing one of the small diamonds but they held onto it an extra day and found the small diamond and put it back into place and cross checked all the other prongs. Which w... More

My fiancé ordered a ring online elsewhere and they sent him the wrong size. We took it here because it was closest to our condo and Freytag down sized it and fits my finger beautifully. Beautifully shined too. Did notice it was missing one of the small diamonds but they held onto it an extra day and found the small diamond and put it back into place and cross checked all the other prongs. Which was really nice of them. So happy. They also remembered us and had my ring out before we could finish walking in through the door when we came in to it up the second time. 😂🥰 Less

WOW. I was impressed from the first meeting and they just kept delivering. Quick, communicative, creative. 100% won my business. Highly recommend to anyone and everyone.

My now wife and I came into FFJ a few weeks prior to our wedding. The team were able to fulfill our wedding band order quickly, accurately, and followed up with kind messages and a congratulatory card in the mail afterwards. Would highly recommend!

These folks are really wonderful! They did a little repair for me. They provided good service in good time while being friendly and helpful. They also have beautiful merchandise in the cases. They are a neighborhood treasure!

Fantastic jeweler! Highly recommended.

Love this place! Always the best service, very polite and never disappoint with the product they have.

I stopped in on a whim and I am so glad I did. The owner Brad and his daughter Jessica were super friendly and very helpful. They cleaned my ring and fixed an issue I had with the platinum denting and having a rough edge. They didn’t charge me and gave me free jewelry cleaners without me asking. They just purchased new cases so a lot of the inventory was not out yet but what was out in the case w... More

I stopped in on a whim and I am so glad I did. The owner Brad and his daughter Jessica were super friendly and very helpful. They cleaned my ring and fixed an issue I had with the platinum denting and having a rough edge. They didn’t charge me and gave me free jewelry cleaners without me asking. They just purchased new cases so a lot of the inventory was not out yet but what was out in the case was beautiful. I will definitely be going back for a special occasion indulgence. Good customer service is harder to find these days so I really appreciated their friendliness and helpfulness. Less

Very happy with the service that was provided. My necklace was fixed on the spot.An offer was made to clean my rings and were very friendly thru out the process.

Ryan and Jessica are warm, friendly and completely professional. They fulfilled my needs in a fine and timely manner. Jerry

Great customer service!. Friendly and fast! Thank you!

Freytag did a beautiful job repairing and refinishing my ring. I am very happy with the results and turnaround time.

For repairs and adjustments, this is a real service department. The jewelry for sale is beautiful and well priced. You won’t be disappointed

My husband and I had a wonderful experience at Freytag Fine Jewelry. Bryan was personable, professional and informative. We had looked at multiple jewelry stores and are so thrilled that we found what we were looking for at Freytag Fine Jewelry. We look forward to doing future business with Bryan.

Family run business that makes you feel like part of their family. Quality of items are exceptional and beautiful pieces can be found here. Store is very pretty and clean.

Amazing service, friendly associates and beautiful jewelry. Went in to have watch batteries replaced and came out wearing a beautiful ring. Great selection to choose from. You won't be disappointed.

Wow!! Great service, amazing prices. Much better than the 2 other big name jewelers we visited first. We’ll shop her again, for sure!! Shop Local!

"Beautiful Showroom... Warm, Friendly & Welcoming Environment. I will recommend "Freytag Fine Jewelry". Make a visit...you won't be disappointed!"

Great place to buy and repair jewelry. The people are very helpful with all the details. My rings were all lovely. I really like their inventory choices. Something for everyone. You will be comfortable shopping here.

I was very pleased with the welcome I received and the fine service I was given. I have been a customer for many years and am pleased to welcome Freytag Fine Jewelry to my neighborhood.

First time in this new store. Very impressed with the people working there. They were friendly and helpful. Glad to have a “ neighborhood jeweler” again!!

Always pleasant and professional,eager to help, but no pressure! Recommend highly.

I grew up in the area and always knew WR Williams Fine Jewelry. Just days before my wedding I needed some help with my ring and went looking for it. What I found was Freytag Fine Jewelry in its place. I was slightly dismayed, but in need so I went in anyway. I am so glad I did!! They were extremely helpful and fixed my issue in minutes! When coming to leave a review I was so touched to see the ne... More

I grew up in the area and always knew WR Williams Fine Jewelry. Just days before my wedding I needed some help with my ring and went looking for it. What I found was Freytag Fine Jewelry in its place. I was slightly dismayed, but in need so I went in anyway. I am so glad I did!! They were extremely helpful and fixed my issue in minutes! When coming to leave a review I was so touched to see the new owners were friends with the late owner of WR Williams(his niece was close friends with my late brother and I, so it hit home)and I believe are honoring him greatly while carrying on his great service! It is a bit of a drive from where I currently live, but absolutely worth it and I will definitely be back!! Thank you Freytag Fine Jewelry! Less

Freytag Fine Jewelry continues in the tradition of its predecessor, W.R. Williams. The inventory is more focused, but the quality and service are the same. Even some of the staff from Williams remains. Be mindful that this is not a chain store. "Cheap" does not define their inventory so much as "quality" and "value." I've been coming here for Christmas, birthdays and anniversaries for years. Don... More

Freytag Fine Jewelry continues in the tradition of its predecessor, W.R. Williams. The inventory is more focused, but the quality and service are the same. Even some of the staff from Williams remains. Be mindful that this is not a chain store. "Cheap" does not define their inventory so much as "quality" and "value." I've been coming here for Christmas, birthdays and anniversaries for years. Don't see any reason to stop. Less

We do all our jewelry shopping at Freytag Fine Jewelry! Owner Bryan cares for his customers and always offers great deals and fair pricing, especially during the holidays.

Great service! The team is knowledgeable and professional.

Small hidden jewelry store here in Arcadia a must stop shop. Walked in needed to have my clasp replaced on my necklace and he even cleaned it for me and gave me jewelry cleaner . Very friendly and helpful.

Very nice store and great customer service. I’m very happy with my purchase and my experience at Freitag Jewelry. I highly recommend shopping here.

Today I visited Freytag Fine Jewlery, to have a bracelet sized... My experience was quick, and easy. I felt very welcomed, they were very accommodating. Overall great experience!!

Freytag Jewelry has a beautiful collection of jewelry pieces perfect for the graduating senior, the woman/man in your life, and in my case, a wonderful daughter who deserves only the best after this miserable year. Their jewelry repair and appraisal is very fast and efficient and on target. I love their neighborhood family friendly feeling when you enter their store!

Bryan has been my my jeweler for many years. We had my wife's rings resized. Bryan took care of of it really fast at a great price. I would highly recommend Bryan for all your jewelry needs.

Great jewelry and a great staff! My wife and I come here for all our jewelry needs. Thank you for all that you do.

I go in for an estimate for jewelry repair they never call you back, I guess I don't need the business for repairs or sales I'll never go back again