based on 197 reviews
Very professional work. Arrived on time and also fixed a problem unrelated to the shingles. Great workers!
Great job! They cleaned up so well we could hardly tell they had been there! All the work was really well done.
Roof repairs were done in a timely manner. Workers arrived first thing in the morning and were finished by noon time. Cleaned up after themselves.
I received the quote on Friday and Monday they were there to do the work. Can't promise they are always that quick, but I had a great experience. They did a great job and were cost efficient. They were also able to match my shingles perfectly. Thanks so much Reitzel and I'll be sure to call you guys first for any other roof issues I may have!
My father in law referred this company and I’m so happy to have gone with them! Jacob was my main point of contact and he was thorough throughout the whole process! He was very patient and informative. He always responded to my needs and concerns without any sign of judgment. I appreciate that being a new home owner! Thank you!
Very professional fixed our problem quickly
I have used this company twice to repair missing roof shingles after severe weather. They do great work.
Great repair job by Mark’s Team. Quick and easy!
Hands down, impeccable service!! Mike was our service guy. He kept in touch with me as he was leaving his previous job to give me an ETA for getting to our house. He was personable and professional, got to the problem quickly and was able to fix it right away. He took photos of the issue and the remedy so when he came down from the roof, he was able to show us what he'd done. Truly, we could... More
Hands down, impeccable service!! Mike was our service guy. He kept in touch with me as he was leaving his previous job to give me an ETA for getting to our house. He was personable and professional, got to the problem quickly and was able to fix it right away. He took photos of the issue and the remedy so when he came down from the roof, he was able to show us what he'd done. Truly, we could not appreciate him more. Thank you, Reitzel Roofing, for having such an awesome guy on your team and for providing amazing service! Less
Hired Reitzel to replace my siding after seeing the great job they did for a neighbor. The crew was very experienced and professional. The siding turned up great and made the house look amazing! If you are looking to update your siding hire Reitzel. You won't be disappointed.
Reitzel Home Improvement replaced vinyl siding damaged during a recent storm. I was given an honest assessment of the repairs needed, they answered all of my many questions about the work and was able to quickly start a couple of days later. They provided exceptional customer service after work started, taking my calls and stopping by to check on status of the ongoing work. I highly recommend the... More
Reitzel Home Improvement replaced vinyl siding damaged during a recent storm. I was given an honest assessment of the repairs needed, they answered all of my many questions about the work and was able to quickly start a couple of days later. They provided exceptional customer service after work started, taking my calls and stopping by to check on status of the ongoing work. I highly recommend them if you need work done on the exterior of your home. Definitely an A+ business. Less
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This has been the best customer service, and quality of work from a home improvement company I have experienced in years. The team was amazing from scheduling the appointment to follow-up call afterwards. You will not be disappointed using their services!
Work was done as promised and in a timely fashion. Front office admin is pleasant and responsive.
We were satisfied with the job done. They were on time and finished in one day, just what they said.
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Very nice people! They did a fast and cost effective install for my front and rear gutters. Great follow on the work that was done. I would certainly use them in the future.
Thorough assessment of roof, plan with photos and quick repair, again with photos. Professional staff.
Reitzel installed a new storm and exterior door. Great workmanship and arrived on schedule. Very good communication as well! Will definitely use this company in the future.
Reitzel Home Improvement is very easy to get quote for services. They fix my roof as promised in a top notch professional manner. Marc and Brian are very friendly. Will definitely use them again in the future.
I love this company
Prompt, courteous and professional. Fair price. Took pictures before and after roof repair. A great contractor.
Definitely recommend using them, class A licensed and very professional
I had a new roof, leafless gutters, downspouts, composite deck and front porch railings installed by Reitzel. I have never been so happy with a service. My wishes were listened to and completed beautifully. EVERY member of the teams was courteous and professional. Don't think that I have any other project, but if I did, I would absolutely use Reitzel. EXCELLENT job done by all! OOOOh! I als... More
I had a new roof, leafless gutters, downspouts, composite deck and front porch railings installed by Reitzel. I have never been so happy with a service. My wishes were listened to and completed beautifully. EVERY member of the teams was courteous and professional. Don't think that I have any other project, but if I did, I would absolutely use Reitzel. EXCELLENT job done by all! OOOOh! I also had a new roof installed. Less
Very responsive to what I needed done and got the job done early at a great price!
Hired them for a second job the minute I saw how well the first one was done.
The Reitzel crew did an excellent job replacing the lower roof on our house. The price was competitive, the crew courteous and professional, and the work was done in a timely manner. We highly recommend this company for any roofing repair or replacement.
We're extremely happy with our experience with this company. The response to do an estimate was quick, work was scheduled and completed promptly, and the final shutter replacements look great. Overall, they were very easy to deal with and had excellent communication throughout the process. We'll definitely use them again the the future.
Getting a new roof can be very stressful: it is a big commitment and can be very expensive. We obtained three proposals and chose Reitzel for three reasons: they live in our neighborhood, they were installing other roofs in our neighborhood, and they were the proposal in the middle of the three we obtained. Their work was thorough, consistent, complete and timely. There was one hiccup in the ... More
Getting a new roof can be very stressful: it is a big commitment and can be very expensive. We obtained three proposals and chose Reitzel for three reasons: they live in our neighborhood, they were installing other roofs in our neighborhood, and they were the proposal in the middle of the three we obtained. Their work was thorough, consistent, complete and timely. There was one hiccup in the installation that they remedied immediately and to our satisfaction. We are very happy that we chose Reitzel. Less
Mark came out right away, corrected the problem as he could until the work crew could get here. It rained, the fix worked! Yay! The crew came out and we’re good!
Thanks to Mike and crew for a job well done! Would definitely recommend for all roof work needed.
Just had a new roof completed and gutter guards installed. Can't say enough good things about this company. Communication was great. Roofers were courteous, respectful of my property, and professional. Worked very hard; worked over twelve hours the first day. Cleaned up my property to the point that you couldn't even tell they'd been there. Very pleased and would recommend Reitzel Home Improvemen... More
Just had a new roof completed and gutter guards installed. Can't say enough good things about this company. Communication was great. Roofers were courteous, respectful of my property, and professional. Worked very hard; worked over twelve hours the first day. Cleaned up my property to the point that you couldn't even tell they'd been there. Very pleased and would recommend Reitzel Home Improvement to anyone. Less
Great job good folks to deal with.. on time and cleaned up nicely.. Roof looks great!
If you’re having exterior house issues Reitzel is definitely who you should call. The owner came out to personally assess my roof leak and sent a crew out soon after. Very reasonable price! Honest and friendly employees which is hard to find these days. Had a separate problem a month later and Marc came out the very next day. It was a quick fix and he even waved the charge! Highly recommend!!
Reitzel did a very professional job by removing an old awning, redoing some gutter work, and also replacing a rain guard! They also came back to make certain the cleanup was spotless!
On time, on schedule, all worked hard, professional, quality performance. Couldn't be more pleased with finished product.
They came out quickly, discussed the small repair we needed, did not inflate the problem, and gave a reasonable estimate. The workers were professional and cleaned the area afterwards. I will use them again when we need roof repair/replacement.
Reitzel repaired wood rot, replaced siding, replaced a deck and installed new gutters at my house. They were extremely professional and hard-working. Everything was completed on time according to schedule. They were very easy to work with and did a great job of communicating with me. High-quality work, would highly recommend them, will definitely use them again.
Prompt response . Fixed the problem the same day . Excellent service .
I can’t say enough about how happy I am with my new gutters. They look great and handle the downpours 💯👍. Thank you very much.
We are more pleased with our new roof. We have gotten more compliments for it. Thank you for the great work
Although I had a very minor job, reattaching a piece of second story trim, Michael quickly repaired it at the same time he was here to give me an estimate. Fast, efficient, and professional. I’ll be using them again for my next exterior project.
Thanks for the thoughtful follow through on my concerns. Brian was great! Great job, clean up and supervision was wonderful.
Reitzel completed my back roof, flashing, and two skylights in one day due the incredible work ethic of the roofers and the supervision of the project manager. All of my concerns and questions were resolved. The cleanup was thorough. All work was documented through photographs and were all available online. Reitzel was pricey compared to other estimates but I hired them by reputation and longev... More
Reitzel completed my back roof, flashing, and two skylights in one day due the incredible work ethic of the roofers and the supervision of the project manager. All of my concerns and questions were resolved. The cleanup was thorough. All work was documented through photographs and were all available online. Reitzel was pricey compared to other estimates but I hired them by reputation and longevity of this family business. I feel confident in the quality of their work and recommend them highly. Less
Reitzil home improvement is an outstanding company in all regards. They provided great quality work on our roof, addressed unexpected problems, professionally and with courtesy I highly recommend them and in all regards. blessings Gary Roberts, John 3:16 God, so loved the world. He was only begotten son, whoever believe with him should not perish, but have everlasting life.
I would like to say thank you for doing a great job on the roof project. It looks and turned out really great!!
Very caring company that thrives on excellence. We have dealt with Reitzel Home Improvement for years.
I got a cancellation letter from my insurance company because they said my whole roof needed to be replaced. I have a 15 year old fiberglass shingle 30 year roof. So naturally I wasn’t happy with the insurance company. Mike came out and was very honest telling me there isn’t a thing wrong with my roof. He didn’t try and take advantage of my situation he was just helpful. After talking with Mike I... More
I got a cancellation letter from my insurance company because they said my whole roof needed to be replaced. I have a 15 year old fiberglass shingle 30 year roof. So naturally I wasn’t happy with the insurance company. Mike came out and was very honest telling me there isn’t a thing wrong with my roof. He didn’t try and take advantage of my situation he was just helpful. After talking with Mike I reached out to the insurance company to fight their decision. Mike sent me detailed photos and even wrote a letter to help my case. After presenting all this information, the insurance company had no other option but to reinstate my policy. Less
Excellent presentation of roof replacement, contact communication.
Great company with reliable and dependable workers.
Mark was rude and very unprofessional when I followed up for the 3rd time about my appointment to fix my roof AFTER signing the proposal. I sent a text, email and called about when the work was being done so I can inform my renters. To tell me it's on the schedule today is another example poor service since I specifically advised them, needed to notify my renters ahead of time. Perhaps Mark was h... More
Mark was rude and very unprofessional when I followed up for the 3rd time about my appointment to fix my roof AFTER signing the proposal. I sent a text, email and called about when the work was being done so I can inform my renters. To tell me it's on the schedule today is another example poor service since I specifically advised them, needed to notify my renters ahead of time. Perhaps Mark was having a bad day and that's why he got irritated, rude and showed poor customer service. Sharon Shields Less
I reached out to a trusted retired contractor and Reitzel Roofing was recommended for a roof repair. Marc accurately assessed the problem and although I had my entire roof replaced in 2016, he identified numerous areas that illustrated the job was inferior. He quickly found nails that weren't properly spaced and shingles that were installed incorrectly. Marc peeled back some shingles to show me t... More
I reached out to a trusted retired contractor and Reitzel Roofing was recommended for a roof repair. Marc accurately assessed the problem and although I had my entire roof replaced in 2016, he identified numerous areas that illustrated the job was inferior. He quickly found nails that weren't properly spaced and shingles that were installed incorrectly. Marc peeled back some shingles to show me the rusted nails, indicative of water that led to the leak into my home! We discussed the option of a roof replacement rather than a repair to avoid continued problems. I chose the repair and as a result of the 2016 contractor's sloppy work, sure enough, with the next rain, an additional area was leaking . Reitzel's crew completed the jobs efficiently, and I found both Marc and Courtney responsive and available to discuss the jobs. In the 40 years I have lived in my 1950 house, I can't count the number of poorly managed jobs that I have paid for and contractors who do shoddy work. Fingers crossed that no further repairs will be needed but in the event that I have future problems, I will call Marc Reitzel to complete the job. He spoke to me about having 'peace of mind' relative to my home's health, and our roof is the first line of defense against the elements! Less
Marc's roofing crew were really good. They worked hard and did everything they said they would do. AND they cleaned up the site for any errant nails or screws. Great value!
I was very happy with the look of my porch roof, gutters and trim.
From the first contact Reitzel has been responsive and easy to work with. Mike, the estimator, was on time and took his time examining the problem areas. When the proposal was presented, he explained all the job entailed to our satisfaction. The work crew arrived on schedule and when the work was finished, cleaned up the work site like they weren’t even there. A few days later, the company reache... More
From the first contact Reitzel has been responsive and easy to work with. Mike, the estimator, was on time and took his time examining the problem areas. When the proposal was presented, he explained all the job entailed to our satisfaction. The work crew arrived on schedule and when the work was finished, cleaned up the work site like they weren’t even there. A few days later, the company reached out to make sure we were completely satisfied. And we most definitely were! We would use absolutely Reitzel Roofing again. Less
Such a huge relief having them fix my gutter. They did a great job and I am so thrilled with the product. Job well done.
The company demands the owners presence at the premise, but doesn't work on Saturday. While they respect their work time as they don't start till 0930-1000 they have no respect for the schedule of the person they are aiming to be hired by. The service windows are as accurate as the service windows of the gas company. I am guessing their business is booming as they can afford to do so. Timelines i... More
The company demands the owners presence at the premise, but doesn't work on Saturday. While they respect their work time as they don't start till 0930-1000 they have no respect for the schedule of the person they are aiming to be hired by. The service windows are as accurate as the service windows of the gas company. I am guessing their business is booming as they can afford to do so. Timelines is a problem. Less
Employees were courteous, respectful of the property, and cleaned up after the job. We have used the company in the past and will use them in the future. Excellent work for fair price!
The Reitzel team did a really good job on my roof repair. I was very happy with the quality of work and the assessment of what needed to be done. The only thing that would’ve made this absolutely perfect is if the manager would’ve come back and inspected the work that his team performed. Other than that, I recommend this service and had a great experience from job start to post job completion.
I recently had Reitzel Home Improvement perform a major overhaul of the exterior of my home. My home was transformed with a new roof, new vinyl siding and trim, new gutters, and new exterior doors. I have received multiple compliments from neighbors on how nice my house looks. The process was very easy. When I made my first call, I was thrilled to receive an actually appointment date to meet w... More
I recently had Reitzel Home Improvement perform a major overhaul of the exterior of my home. My home was transformed with a new roof, new vinyl siding and trim, new gutters, and new exterior doors. I have received multiple compliments from neighbors on how nice my house looks. The process was very easy. When I made my first call, I was thrilled to receive an actually appointment date to meet with a representative from Reitzel. I enjoyed working with Reitzel from the initial meeting to the finalization of the project. The very professional staff was great to work with and addressed any concerns I had with great diligence. All work was done within the projected timeframe. Questions were answered (I had many!) and addressed. I would highly recommend Reitzel for your home improvement needs. I am very happy with the end results. Less
Had a small leak in my roof , they came over gave me an estimate and said that it would be 1 to 3 weeks before they could get to it because it was the holidays. Well they came within a week and did the job.
Marc and his team were quick to respond and provide detailed proposal. Once we agreed to proceed, they were quick to schedule work. They provided high quality materials and their skilled team worked together to get the job done on time. They were always very professional and I was very confident in the work. I would definitely use them again in the future.
The crew was very professional and efficient and made sure that everything was cleaned up before they left. Marc, the owner came right away when I called to assess the damage and give me an estimate. I highly recommend them!
I’ve used this company on several occasions for home improvements, repairs and general feedback purposes. Excellent company to work with. I would and do recommend them to anyone.
The Reitzel family is outstanding and I will always go back to them again and again. they have been maintaining my property for years and whatever I need they always do it in a way that I can afford to accomplish it and they give me valuable good professional work. I'll always go back to them and highly recommend them.
The lady that I spoke to is very nice and helpful (I forgot her name) . And after I called them Sir Marc came to my house to check the skylight and he replaced it with the new one right away even though it’s dark already and it’s raining .. I really appreciated him .. Thanks again REITZEL HOME IMPROVEMENT 😊 -Chelolenn walker
The Reitzel company was professional, knowledgeable, and prompt with their services. They are honest with their quotes and ethical with their work. I can’t recommend them enough.
Discovered a roof leak during storm Ian. Marc came in person the next day and three days later the job was completed (In one day)!
The team replaced deteriorating wood siding. Professional in all aspects From initial contact with Anthony to completed project. Even neighbors commented on the work ethic and great job by the team. I will use Reitzel again.
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Wonderful very quick to respond to questions. We had shingles and siding done.
House looks great with the new roof and trim and soffit. What an improvement. Thanks to Anthony and his crew.
My 2800’ sq. home is located in Ocean Park surrounded by tall pines and a stones throw (okay several throws) from the Chesapeake Bay. The house was built in 1981 and most of the roof and skylights (5 of them) were original to the build. This past July one of the skylights above the living room started leaking around its curb. I attempted my own repair which failed, and I also took notice of the ... More
My 2800’ sq. home is located in Ocean Park surrounded by tall pines and a stones throw (okay several throws) from the Chesapeake Bay. The house was built in 1981 and most of the roof and skylights (5 of them) were original to the build. This past July one of the skylights above the living room started leaking around its curb. I attempted my own repair which failed, and I also took notice of the wear on the shingles especially underneath were pine needles have accumulated. I did some online research for roofers and selected Reitzel based on their reputation. The work performed exceeded expectations - primarily out of speed, secondarily out of quality. Speed being key as a leaky roof will only lead to water damage and making a repair more costly. I was expecting months for materials to come available, instead, the were ready to go after 2 weeks from contract. The estimated 3-5 days to complete. It took a day and half. I was told the roofing crew was a cohesive and skilled group of men. They showed up at 7:30 the first day and were busy by 7:33! Granted they did work until sundown in the August heat, the work ethic and dedication to detail and quality I would characterize as unique and seldom seen in the present economy. Far exceeding my expectations. The price tag was what I expected from the research I did ahead of time. Having it warranted to withstand 135mph winds for a lifetime also exceeded my expectations. Customer service was excellent. I got a call back immediately from the initial service request and they kept in touch all the way through the job making sure I was satisfied. If you live in Ocean Park, or in a home with a 40 year old roof and skylights, it’s time to replace it before the it fails. Contact Reitzel, tell them I sent you. You will be pleased with the outcome ! Less
Had an emergency situation with a roof repair during a major storm and these guys we’re on the ball. Very professional And timely. Would not hesitate to recommend them To my friends and family
We have used Reitzel for numerous projects on our home, including a full roof replacement and new railings on our front porch steps. In every case they do a high quality job. They are professional, timely, and their prices are competitive. We highly recommend them.
Installation of new roof was done with absolutely superb workmanship and entire process was truly professional.
Patio roof -- job well done and a week prior to estimated schedule :). Second time using Reitzel Home Improvement -- Marc and his team take pride in what they do -- again -- thanks much !!
Best possible combination of professional installation and customer service. A business that actually listens to your homeowner needs, not just pushes what they have to offer! We had our roof replaced weeks ahead of schedule, my yard was spotless when they left, the owner inspected the finished product the same day, and they have the absolute best officer manager for scheduling, questions and fo... More
Best possible combination of professional installation and customer service. A business that actually listens to your homeowner needs, not just pushes what they have to offer! We had our roof replaced weeks ahead of schedule, my yard was spotless when they left, the owner inspected the finished product the same day, and they have the absolute best officer manager for scheduling, questions and follow-up. Reitzel Home Improvement is an absolute gem. Less
We used Reitzel Home Improvement when we experienced a leak in our garage roof. They accommodated us immediately and promptly came to help. Marc was very thorough with his inspection, explaining everything that needed done, and the team did a great job with the repair. We will absolutely use Reitzel in the future!
Marc and his crew have done quite a bit of work for our clients over the years as well as for our personal home. They are 100% responsive, professional and excellent in their work. Highly recommend!
Marc and his crew have done quite a bit of work for our clients over the years as well as for our personal home. They are 100% responsive, professional and excellent in their work. Highly recommend!
Wonderful service. Great crews. Highly recommend. Thanks!
Great experiences with this company! They have equipment and processes that are unparalleled!
Great service and price, Work completed early ( snow on the way). Thank -you! The sky lights look AWESOME! I would recommend Reitzel Home Improvement !🙂
Deck repaired
Marc and his team of roofing professionals are top notch and a pleasure to work with. They will go the extra mile to make sure the install is correct and of the best quality and they have the patience and professionalism to work with you for all of your roofing needs. Thank you Reitzel Home Improvement for all you have done for us to install a great and beautiful new roof, gutters, etc., and we... More
Marc and his team of roofing professionals are top notch and a pleasure to work with. They will go the extra mile to make sure the install is correct and of the best quality and they have the patience and professionalism to work with you for all of your roofing needs. Thank you Reitzel Home Improvement for all you have done for us to install a great and beautiful new roof, gutters, etc., and we look forward to continuing to work with you in the future!! Less
Very professional company! Arrived when they said they would and got started immediately. Cleaned up everything. Did not require payment until job was completed to our satisfaction. Very happy with the results. Would highly recommend Reitzel Home Improvement.
I contacted Reitzel Home Improvement based on some great recommendations I found on NextDoor to make some repairs on my home that were serious, complicated, and frankly not much fun. On the day the work was to be done, they showed up in force with about eight guys and swarmed all over the various projects. Not only did they do an outstanding job on the things we had agreed on them repairing, but... More
I contacted Reitzel Home Improvement based on some great recommendations I found on NextDoor to make some repairs on my home that were serious, complicated, and frankly not much fun. On the day the work was to be done, they showed up in force with about eight guys and swarmed all over the various projects. Not only did they do an outstanding job on the things we had agreed on them repairing, but they took it upon themselves to repair other problems that they found while working on the prescribed tasks and were not part of the original evaluation. We had to do these repairs and the expense was very inconvenient, but this company made the experience as painless as possible, and went above and beyond in terms of performance. We're very grateful to Marc Reitzel and his team for taking such good care of us and our home, and would highly recommend them without hesitation or exception. Less
Reitzel was able to do the work promptly and with no hidden charges. It was a pleasure working with Mark and his staff.
It was a relief to have a company and people that I trust working on my home. I unfortunately can lose count how many times I have been let down by companies I believed did a god job until I looked closely. Thank you Mark and Crew for being GREAT at what you do and most of all trust worthy. I know you will always do a wonderful job..
We appreciate their fair price and great quality work. I especially like that Marc takes pictures and shows you what the problemd are before he gives you the work proposal. Highly recommend!
I highly recommend Reitzel Home Improvement Services. We have used them twice in the past 5 years - and both times, they were the ONLY company that took the time to figure out our roof and gutter issues and then repair them appropriately. Marc Reitzel has always been highly responsive when I've called or texted, and he usually comes out to meet with me within the week. His team of workers have... More
I highly recommend Reitzel Home Improvement Services. We have used them twice in the past 5 years - and both times, they were the ONLY company that took the time to figure out our roof and gutter issues and then repair them appropriately. Marc Reitzel has always been highly responsive when I've called or texted, and he usually comes out to meet with me within the week. His team of workers have been excellent both times, arriving promptly and completing the work exactly as described. I'm particularly thankful for Reitzel's help with our gutters in the front and back of the house - I can't tell you how many other companies have been out here trying to fix our issues, and they all failed! Marc is REALLY good at diagnosing gutter problems. Less
Reitzel installed gutters on my house. Partly because the house is old and nothing is built to standard, the installation was more difficult than it could have been. Add to that, one can only check to see if a gutter works correctly when it rains, and at the time, we only had sporadic showers. So after several phone calls and return visits, the gutters are channeling water away from the house, j... More
Reitzel installed gutters on my house. Partly because the house is old and nothing is built to standard, the installation was more difficult than it could have been. Add to that, one can only check to see if a gutter works correctly when it rains, and at the time, we only had sporadic showers. So after several phone calls and return visits, the gutters are channeling water away from the house, just like they are supposed to. I would give them 5 stars for the service, but I subtracted one because it took so many phone calls and return visits. Thanks especially to Nito. Less
I've been using Reitzel for about 15 years for a variety of jobs from roof repairs to full re-roof and re-siding at different properties. Marc has always been professional, timely and reasonable on cost. Very responsive and easy to work with. I've recommended him to a lot of people over the years and still do.
Reitzel Home improvement was awesome from the estimates to the execution. Their crew was very professional and very fast. Would highly recommend them for your improvement needs !!
The workers arrived and started the job to replace my attic fans. Came at 8:15 and were done by 10;15 They aso repaired some of my shingles blown off from wind. They cleaned up any debris. I am totally satisfied with the job done. I recommend this company for any of your roofing needs. t
I just received an absolutely thorough installation of a replacement roof system on my home, using quality products and professional installers. From start to finish, and even in follow-up, Reitzel built a roof I can definitely count on. I had two items of concern several days after the work was done, and the staff immediately addressed them both, meeting me at home at a convenient time to dem... More
I just received an absolutely thorough installation of a replacement roof system on my home, using quality products and professional installers. From start to finish, and even in follow-up, Reitzel built a roof I can definitely count on. I had two items of concern several days after the work was done, and the staff immediately addressed them both, meeting me at home at a convenient time to demonstrate their commitment to keeping their promises. It all came down to a man keeping his word and standing by his work. I unequivocally recommend Reitzel for their roof installations. Less
I have been using Reitzel Home improvement for quite some time. One of the few contractors I've found that is 1) RELIABLE 2) HONEST 3)PROFESSIONAL 4) FAIRLY PRICED. My only complaint is that they don't do electrical, plumbing and everything else I need!!!!!! Intend to use them whenever I have something that falls within their wheelhouse!!!
This Company replaced a pergola on my deck as well as some rotten deck boards. They power washed and then painted the entire deck and pergola. The gentlemen who did the work showed up on time, were professional and cleaned up after themselves. I highly recommend this Company.
Front porch railings
Responsive and professional. I had a roof inspection and subsequent minor repair completed, and had a ridge vent installed in one area of my roof. Also had window metal trim (brick mold) repaired and 15 windows recaulked. Looks like a top-notch job. Recommended.
Fair price, do it right the first time, excellent warranty. Cannot ask for more than that.
Colin Cook was the repair technician that showed up to repair a few areas on my roof, was on time and ready to go. Very professional, explained what he was going to do, gave me an update midway thru and cleaned up everywhere and probably some areas that were not his responsibility. He gave me a full detail of what he completed and also some helpful homeowner maintenance tips for keeping a sound r... More
Colin Cook was the repair technician that showed up to repair a few areas on my roof, was on time and ready to go. Very professional, explained what he was going to do, gave me an update midway thru and cleaned up everywhere and probably some areas that were not his responsibility. He gave me a full detail of what he completed and also some helpful homeowner maintenance tips for keeping a sound roof. Very polite and professional. Would use again. No surprise cost. Less
I was extremely satisfied with the work and professionalism I received from the Reitzel Home Improvement company. They were very responsive to my roof problem. Migael the roofer was very informative. Explained what he was doing and why. Kept me informed of his progress and answered all my questions in a very professional way. Upon inspection, his work was exactly what I requested. He cleaned up... More
I was extremely satisfied with the work and professionalism I received from the Reitzel Home Improvement company. They were very responsive to my roof problem. Migael the roofer was very informative. Explained what he was doing and why. Kept me informed of his progress and answered all my questions in a very professional way. Upon inspection, his work was exactly what I requested. He cleaned up after himself and left the work site better than he found it. Hopefully I’ll not need their services to soon but if I do I’ll ask for Migael. Less
Alan and his team of roofers did an excellent work replacing my townhome roof and fixing associates issues, all in one day! They were very courteous, took great care in cleaning up and protecting my property and neighbor's property. Reitzel handled my irate neighbor very well, even though he had no cause to complain. The team was excellent, from the first moment they arrived to when they left ... More
Alan and his team of roofers did an excellent work replacing my townhome roof and fixing associates issues, all in one day! They were very courteous, took great care in cleaning up and protecting my property and neighbor's property. Reitzel handled my irate neighbor very well, even though he had no cause to complain. The team was excellent, from the first moment they arrived to when they left after dark, and returned the next day to ensure all was taken care of properly. I would highly recommend them for any roofing issues and replacement. Less
Best service I have ever experienced I highly recommend!
The best service I have EVER received. I highly recommend this company and will use again in the future. This was the third time I have used Reitzel Home Improvement and each time has been a total success!
After it rained for 2 weeks straight, I called Reitzel Home Improvement to give me an estimate on a leaky roof. We scheduled an appointment and they came out within a few days. It happened to be raining that day too, go figure. The contractor started in the attic and then walked the roof to take photos. They came back inside and had photos and an estimate ready for us to discuss. We paid $100 dep... More
After it rained for 2 weeks straight, I called Reitzel Home Improvement to give me an estimate on a leaky roof. We scheduled an appointment and they came out within a few days. It happened to be raining that day too, go figure. The contractor started in the attic and then walked the roof to take photos. They came back inside and had photos and an estimate ready for us to discuss. We paid $100 deposit. They said it may be 2 weeks until we could schedule so I was pleasantly surprised when 3 days later they called and asked if they could get started. The quality of work was great and the crew was professional and very considerate. I would highly recommend. Less
Never return my call
Used this company two times and was very pleased with the results.
Reitzel company will fix your roof, siding, windows, doors, decks, and more. They will install new or repair, and you will be pleased! I have had nothing but great experiences with this company!
I had my roof repaired 2 years ago by someone else and it was still leaking. Reitzel came out and went above my expectations. I had 2 big leaks on the roof and my whole back wall was leaking since the roof was replaced. They stand behind their work and take pride in what they do. Miguel repaired my chimney and then resealed all of my vents before the became a problem at no additional charge. The ... More
I had my roof repaired 2 years ago by someone else and it was still leaking. Reitzel came out and went above my expectations. I had 2 big leaks on the roof and my whole back wall was leaking since the roof was replaced. They stand behind their work and take pride in what they do. Miguel repaired my chimney and then resealed all of my vents before the became a problem at no additional charge. The guys that replaced the wood under the vinyl, re sealed everything that wasn’t done correctly on the installation. They left no mess! Overall I feel relieved knowing I won’t have another problem for years to come! Less
Miguel and Nito did a fabulous job completing all of the repairs that I had contracted for-roof repair, air vent replacement, front door molding repair and painting, etc. They were both so professional, highly qualified, and communicated what they were doing. I was so impressed that they showed me the pictures of my roof after repairs were made. No more leaking now! I will definitely use Reitzel ... More
Miguel and Nito did a fabulous job completing all of the repairs that I had contracted for-roof repair, air vent replacement, front door molding repair and painting, etc. They were both so professional, highly qualified, and communicated what they were doing. I was so impressed that they showed me the pictures of my roof after repairs were made. No more leaking now! I will definitely use Reitzel again and will recommend this company to others. Less
I am a repeat customer of Reitzel and they continue to deliver great service at a great price. They came out the next day to inspect the damages and complete the estimate. They prioritized my repair and had a technician (Miguel) onsite asap to start repairs. Miguel was polite, professional, detailed oriented and did an overall excellent job with the repairs and clean up. The quality of Miguel's w... More
I am a repeat customer of Reitzel and they continue to deliver great service at a great price. They came out the next day to inspect the damages and complete the estimate. They prioritized my repair and had a technician (Miguel) onsite asap to start repairs. Miguel was polite, professional, detailed oriented and did an overall excellent job with the repairs and clean up. The quality of Miguel's work is great and I am very pleased with the repairs. Less
Being a military family we have owned and improved quite a few homes in the years. The majority of our interactions with contractors and home improvement businesses have been difficult and at times disappointing for a variety of reasons. But, working with Reitzel was an absolute pleasure from start to finish! We worked with Reitzel for 3 projects so far-exterior shutters, door replacement, roof/v... More
Being a military family we have owned and improved quite a few homes in the years. The majority of our interactions with contractors and home improvement businesses have been difficult and at times disappointing for a variety of reasons. But, working with Reitzel was an absolute pleasure from start to finish! We worked with Reitzel for 3 projects so far-exterior shutters, door replacement, roof/vent repair. Each job was done RIGHT, in a quality and timely fashion with professional workmanship. This company took great care of our family home. What I liked best was the follow through to make sure that we were satisfied with the end result-in my experience, very few companies care seriously whether you are happy with the finished state. Reitzel does. I cannot say enough what a pleasure it was to work with Reitzel! I will definitely go to them for any future projects or repairs with full confidence that the job will be done right to high standards. Less
Miguel came out to install new skylights. I recommend Reitzel Home Improvements. He was kind, informative and did a great job today!
Reitzel Home Improvement was there for us when we had a tree branch damage the corner of the roof, and again when we had water damage to a wall.
Reitzel has been great to work with. They repaired a leak at my rental property earlier this year without me having to make a trip to the home. When my garage flooded in my new home choosing them was a no brainer. Marc came out quickly on a busy weekend to access the issue and diagnosed the problem and scheduled my appointment within a few days. Miguel completed the repairs and did a phenomenal ... More
Reitzel has been great to work with. They repaired a leak at my rental property earlier this year without me having to make a trip to the home. When my garage flooded in my new home choosing them was a no brainer. Marc came out quickly on a busy weekend to access the issue and diagnosed the problem and scheduled my appointment within a few days. Miguel completed the repairs and did a phenomenal job. He called before his arrival, showed up on time and was ready to work. He was friendly and very professional. He entertained all of my annoying questions while he was trying to work, which by itself should get him 10 stars. He was very knowledgeable and welcomed my questions. Added bonus he also cleaned the entire work area after he was done which doesn’t always happen with other contractors! He actually swept the entire area with a huge magnet to pick up and nails that fell. Having 3 children at home I really appreciate the thoughtfulness and extra care he put into his work. They always provide before and after pictures of their work so you know what is being done and why. Hiring contractors is nerve recking but I’m totally confident in the service Reitzel provides. Thank you Marc and Miguel! 10 out of 10 Less
After the storm dumped more than 6 inches of rain it was discovered that we had a leak on a skylight in the bathroom that we are remodeling. Upon inspection I could see it had been leaking for awhile as plywood near the skylight was wet and rotted. My contractor referred me to this company and have been very pleased with everything. Miquel the installer is fantastic. To do this job by himself is ... More
After the storm dumped more than 6 inches of rain it was discovered that we had a leak on a skylight in the bathroom that we are remodeling. Upon inspection I could see it had been leaking for awhile as plywood near the skylight was wet and rotted. My contractor referred me to this company and have been very pleased with everything. Miquel the installer is fantastic. To do this job by himself is amazing. Highly recommend Reitzel for any roofing needs. Less
They kept the appointment and gave me a good price.
We had a leak in the roof that was causing a puddle in front of our main door we use. They were on time, quick, and professional in fixing the roof. A couple months later we noticed puddling in front of the door again, we called and they were out within a day. After talking to Shane (who is amazing) we realized this was caused by wind driven rain and it had nothing to do with a leak. Not only did... More
We had a leak in the roof that was causing a puddle in front of our main door we use. They were on time, quick, and professional in fixing the roof. A couple months later we noticed puddling in front of the door again, we called and they were out within a day. After talking to Shane (who is amazing) we realized this was caused by wind driven rain and it had nothing to do with a leak. Not only did Shane come out on his PTO after facing a family emergency, but he was kind enough to get up on the roof and clear our gutters out. He explained that was the issue and took care of it for us. Shanes customer service was above and beyond. Less
We had a leak in the roof that was causing a puddle in front of our main door we use. They were on time, quick, and professional in fixing the roof. A couple months later we noticed puddling in front of the door again, we called and they were out within a day. After talking to Shane (who is amazing) we realized this was caused by wind driven rain and it had nothing to do with a leak. Not only did... More
We had a leak in the roof that was causing a puddle in front of our main door we use. They were on time, quick, and professional in fixing the roof. A couple months later we noticed puddling in front of the door again, we called and they were out within a day. After talking to Shane (who is amazing) we realized this was caused by wind driven rain and it had nothing to do with a leak. Not only did Shane come out on his PTO after facing a family emergency, but he was kind enough to get up on the roof and clear our gutters out. He explained that was the issue and took care of it for us. Shanes customer service was above and beyond. Less
I have needed the services offered by Reitzel Home Improvement several times. Siding repair, roof inspection, skylight installation- and a couple estimates for work. Always professional, honest, trustworthy and competitively priced- Never needed a call back for any issues- They are now in my permanent contact list for home improvement jobs when a professional contractor is needed- High Recommend... More
I have needed the services offered by Reitzel Home Improvement several times. Siding repair, roof inspection, skylight installation- and a couple estimates for work. Always professional, honest, trustworthy and competitively priced- Never needed a call back for any issues- They are now in my permanent contact list for home improvement jobs when a professional contractor is needed- High Recommended- Less
Marc and his team were unbelievable to work with! He responded to our call immediately (even though it was during the aftermath of Isaias) and was here right away to assess the damage. I fully expected a wait for the repairs, but he got us taken care of quickly and professionally. We couldn't be happier with the service that Reitzel Home Improvement provided and would recommend them to anyone wi... More
Marc and his team were unbelievable to work with! He responded to our call immediately (even though it was during the aftermath of Isaias) and was here right away to assess the damage. I fully expected a wait for the repairs, but he got us taken care of quickly and professionally. We couldn't be happier with the service that Reitzel Home Improvement provided and would recommend them to anyone with roofing needs! Less
We're a returning customer of Reitzel. They repaired soffit located on a steep part of the roof. First crew did a quick remediation but the second crew did a great job refining the work and completing the job as written in the contract. Thanks again!
Marc is the absolute best, his work is amazing. he's not only a great business owner , and the work speaks for itself, but he's also my landlord and an amazing person period. With all that's going on right now in this world it feel great to have a landlord that tells you not to worry about paying my rent at this time just focus on taking care of myself and my kids, and to be safe. your best thank... More
Marc is the absolute best, his work is amazing. he's not only a great business owner , and the work speaks for itself, but he's also my landlord and an amazing person period. With all that's going on right now in this world it feel great to have a landlord that tells you not to worry about paying my rent at this time just focus on taking care of myself and my kids, and to be safe. your best thanks again Marc🙌🏾 Less
The Reitzel team did an amazing job on our roof! They went above and beyond in quality and were complete professionals.
Very responsive and high quality of work. I would use them again in the future
Reitzel Home Improvement did a complete renovation of our upstairs bathroom about a year ago, and we're thrilled! They were on time, courteous, and conscientious of keeping our house clean. They did an impeccable job on the bathroom and we're completely happy! The price was very fair, and we went with them because of their dedication to doing the job right as well as being completely straightforw... More
Reitzel Home Improvement did a complete renovation of our upstairs bathroom about a year ago, and we're thrilled! They were on time, courteous, and conscientious of keeping our house clean. They did an impeccable job on the bathroom and we're completely happy! The price was very fair, and we went with them because of their dedication to doing the job right as well as being completely straightforward about what we could expect. We've used Reitzel Home Improvement for a number of other jobs for our home like fence post and fence replacement, chimney repair, and Marc came by to check on us after a couple of bad storms came through. This company does excellent work, and truly cares about their clients. I've recommended them to friends and family and they've all been equally impressed with the work they've done and the customer service. I have no hesitation whatsoever about recommending them again, and we will always go to them first for any of our home repair or upgrading needs! Less
We have had an awesome experience working with Marc and his team. Our newish roof had so many repairs from shingles flying off, and it was just a routine I was beginning to expect when winds were heavy. Marc investigated heavily and found the source of the problem. He explained everything in terms I understood, and even showed me videos of the shingles condition from when he was on the roof. He g... More
We have had an awesome experience working with Marc and his team. Our newish roof had so many repairs from shingles flying off, and it was just a routine I was beginning to expect when winds were heavy. Marc investigated heavily and found the source of the problem. He explained everything in terms I understood, and even showed me videos of the shingles condition from when he was on the roof. He gave us different options and never pressured us into anything we didn’t want or couldn’t afford. He also put in so much work trying to help us with insurance claims. His team showed up on time and cleaned up every last inch before they left. I can not thank everyone enough from Shay, Marc, and his team for working so hard and helping us with our new roof. I can finally rest easy when it’s heavy winds and not worry about finding missing shingles the next morning. I put my trust in them and was not let down at all. I will always recommend Reitzel! Less
The work we received was adequate, though somewhat overpriced. We acknowledge they had trouble contacting us a few times, and are thankful for those efforts. They were overall below average from a customer service standpoint, and unprofessional in a few instances.
We just had our roof and gutters replaced by Reitzel Home Improvement and couldn't be happier. The crew showed up on time and worked hard. Price point was in the middle of our quotes, we feel we got a high quality product and a high quality installation. We couldn't be happier and highly recommend them.
Work done correct it seems but person overseeing was rude. Gave higher than expected estimates on future repairs so won't probably be using them.
These guys will over price you for your roof but their siding and gutter services are pretty good.
They completed some chimney and roof repairs for me. Super quick, very professional and complete clean up after work was done. Also took me around to show the work area and explained everything they did.
We have lived several places over the years and had Marc Reitzel and his team of pros help with pre-existing roof problems, as well as remove and replace an old roof. Our current home had a chronic leak that everyone in our neighborhood had ALSO experienced in the same place location (same design). He FINALLY fixed the problem and we have not had any leaks since. He even said the roof was not re... More
We have lived several places over the years and had Marc Reitzel and his team of pros help with pre-existing roof problems, as well as remove and replace an old roof. Our current home had a chronic leak that everyone in our neighborhood had ALSO experienced in the same place location (same design). He FINALLY fixed the problem and we have not had any leaks since. He even said the roof was not ready to be replaced yet! REITZEL is a small, one-owner company that has integrity, expertise and will repair or replace your roof right the first time. We will never call anyone else! You shouldn’t either! They are worth every dollar! Don’t buy the low bidder....get the BEST ROOFER: REITZEL! Less
Reitzel Home Improvement is professional, does quality work and great competitive rates. The workers are on time, respectful & clean up afterwards. I highly recommend Reitzel Home Improvement for any of your home needs.
We had Reitzel Home Improvement come to do some repair work to our deck. During the initial visit to write up the job, Marc also recommended some ideas to make our ramp safer. The crew arrived to do the work shortly after the initial visit; it was great to avoid a long wait and calling back to see when a crew would actually come. The men who did the work were awesome. They were polite, pleasant, ... More
We had Reitzel Home Improvement come to do some repair work to our deck. During the initial visit to write up the job, Marc also recommended some ideas to make our ramp safer. The crew arrived to do the work shortly after the initial visit; it was great to avoid a long wait and calling back to see when a crew would actually come. The men who did the work were awesome. They were polite, pleasant, and hard working. The work they did was super, going above and beyond. Clean up was terrific, like no one was ever there. I would highly recommend this company. It's obvious that they care about their customers and the quality of work that they provide. Less
Had my sliding door installed. Crew let me know exactly what was gonna happen and work was performed to specification. They brought their own cleaning material and ensured they didn't leave a mess. When the crew member had made a mistakes during the installation, he immediately stopped working and let me know he had to go get supplies to correct it without trying to cover it up. Definitely calli... More
Had my sliding door installed. Crew let me know exactly what was gonna happen and work was performed to specification. They brought their own cleaning material and ensured they didn't leave a mess. When the crew member had made a mistakes during the installation, he immediately stopped working and let me know he had to go get supplies to correct it without trying to cover it up. Definitely calling this company back to do more work Less
I'm very happy that I chose Reitzel Home improvement for my windows and siding. Everyone that I have encountered with the company is so professional and friendly. I could not have asked for a better experience. You will not regret working with Reitzel Home Improvements!
This is an AMAZING company. I love to support local small businesses and Reitzel Home Improvement exceeded all my expectations. The price was fair, the installation went quickly and smoothly. They paid attention to detail and did a fantastic job. Everyone in the company is polite and professional. From Shay - the girl that answers the phones, to Allan who called to schedule the installation ... More
This is an AMAZING company. I love to support local small businesses and Reitzel Home Improvement exceeded all my expectations. The price was fair, the installation went quickly and smoothly. They paid attention to detail and did a fantastic job. Everyone in the company is polite and professional. From Shay - the girl that answers the phones, to Allan who called to schedule the installation and of course the owner, Marc - there is a level of professionalism that I haven't experienced with other companies before. I highly recommend this company. Less
Awesome
Fast response and work was done efficiently!
VERY TRUSTWORTHY , DEPENDABLE AND EXCELLENT SERVICE. THANKS FOR ANOTHER JOB WELL DONE!
This company's attitude is very bad! The quality is very low! I felt cheated after I found them! Trust me not to use this company! Otherwise you will regret it!
They did an excellent job with minor repairs for our roof. Also the price is cheaper than other companies we called for an estimate. They also fixed our issues on time even though the weather is not cooperating.
As a Property Manager who manages a lot of properties, I use Marc and his crew ALL the time, not only for my clients but personally. He is reliable, dependable, quick to give estimates, and he does a great job (often doing more than was contracted, WITHOUT charging anymore than his quoted price). Yesterday I told him about a disabled senior who had a roof leak, he went right over to her house a... More
As a Property Manager who manages a lot of properties, I use Marc and his crew ALL the time, not only for my clients but personally. He is reliable, dependable, quick to give estimates, and he does a great job (often doing more than was contracted, WITHOUT charging anymore than his quoted price). Yesterday I told him about a disabled senior who had a roof leak, he went right over to her house and fixed the issues for her without charging her, needless to say she is extremely thankfuI and appreciative. I HIGHLY recommend Reitzel Home Improvements, they are consummate. professionals! Less
Best value and highest quality- had an excellent experience on a complete new roofing system, including GAF HD Architectural shingles, matching GAF Liberty low slope base and cap sheet, and some vinyl siding. Most highly recommend Reitzel Home Improvement.
I contracted Reitzel Home Improvement based upon a recommendation of a neighbor who recently had work done. To be honest, she just seemed a little OVER enthusiastic about EVERYONE from the salesman, to the supervisor, to those who actually did the work. Now that I have had my work done, I truely understand her exuberance. I too was very impressed with EVERYONE involved. You have a top notch crew ... More
I contracted Reitzel Home Improvement based upon a recommendation of a neighbor who recently had work done. To be honest, she just seemed a little OVER enthusiastic about EVERYONE from the salesman, to the supervisor, to those who actually did the work. Now that I have had my work done, I truely understand her exuberance. I too was very impressed with EVERYONE involved. You have a top notch crew of committed and hard working professionals. I hope you treat them well. I could not have asked for a better job. Thank you. Less
Marc Reitzel sure knows his way around a roof!!! Great job!!! Amazing work!
Great job and great workers!
We had Reitzel repair a significant roof leak from poor new construction about five years ago. They were not the least expensive or the most expensive estimate we received, but they were the most thorough and professional. Reitzel Home Improvement completed the work in a professional and timely manner and most importantly they have stood by that work ever since. I have had them come to my home to... More
We had Reitzel repair a significant roof leak from poor new construction about five years ago. They were not the least expensive or the most expensive estimate we received, but they were the most thorough and professional. Reitzel Home Improvement completed the work in a professional and timely manner and most importantly they have stood by that work ever since. I have had them come to my home to look at a few other issues recently and they were very honest and didn't try to sell me on work I did not require. I would recommend Reitzel to anyone in need of roof work or other general contractor requirements. Less
We had some minor issues with some of our windows being painted shut and some paint chips out in the yard. These guys came right out and took care of it in a matter of minutes. They were extremely polite and very professional.
Fantastic job on my roof and replacing 2 skylights. Job was done in a reasonable amount of time (they worked every minute we had daylight) and they left my yard immaculate. Very happy with the job and would highly recommend!
They did a great job replacing our soffit and wrapping the trim on our house. The guys are professional, knowledgeable, and respectful. The house looks WONDERFUL! Would definitely recommend to anyone needing work on your home.
Mark and his crew did a good job in re-attaching a section of gutter on the 2nd floor roof. They even patched a section of shingles that were missing at no extra charge. Reasonably priced and efficient. I would not hesitate to recommend them to friends and relatives.
I generally don't trust contractors; however, these guys are true professionals. They came when they said they would, worked 7am to 7:30pm, and did a stellar job. The roof looks fabulous. A roofing job can leave your property in poor shape; however, almost all the nails were removed and all the trash was hauled away. The property was left in great shape. They quickly fixed a a gutter that was ac... More
I generally don't trust contractors; however, these guys are true professionals. They came when they said they would, worked 7am to 7:30pm, and did a stellar job. The roof looks fabulous. A roofing job can leave your property in poor shape; however, almost all the nails were removed and all the trash was hauled away. The property was left in great shape. They quickly fixed a a gutter that was accidentally damaged, prior to discussing payment. In fact, the owner did not pressure me for payment and was very professional through the entire project. This is my second time using this company and I would definitely use them again. If you're looking for the best outcome, give Reitzel Home Improvement the job! Less
We have used Reitzel roofing for years. They offer fast, professional service at a fair price.
Had new siding and all new windows installed, by these guys. And I couldn't be more happier. They did a great job,was done quickly and professionally. I will be recommending them to everyone in need of work done. Mike and mark have a great team. And are actually redoing my shed for me this coming week.
Had a wonderful experience with Reitzel Home Improvement! The team did a wonderful job on our roof!
In all the years I have owned a home this has been the most pleasurable experience that cost me a lot of money. The workmanship was superb, the workers friendly and they went the extra mile to ensure that all the nails removed from the roof and rear door were picked up daily. All in all I would recommend Reitzel to anyone needing top quality workmanship at an affordable price.
Called and requested an estimate for roof replacement and siding/trim. Appointment was set for 11 to Noon 15 August. Representative called at 1030 and asked if I would be available now. Told him that I would be there in 15 minutes. When we called to make the appointment we informed them that the house was under contract and that we would be closing within about 2 weeks. When I arrived at the h... More
Called and requested an estimate for roof replacement and siding/trim. Appointment was set for 11 to Noon 15 August. Representative called at 1030 and asked if I would be available now. Told him that I would be there in 15 minutes. When we called to make the appointment we informed them that the house was under contract and that we would be closing within about 2 weeks. When I arrived at the house, the Reitzel truck was pulling out of the driveway. He stopped when I flagged him and stated that the boss did not want to bid the job. Told me to call him after we bought the house. Why waste my time. I am ready to put the roof/siding on once we close. I do not want to have to wait to get estimates afterwards. Do not use this company, very unreliable. Less
I first met Marc Reitzel while I was out for a walk and he and his crew were replacing a roof down the street from me. I stopped to ask him for a card and also asked him some questions related to leaking inside my home, outside drainage and roofing issues. Marc not only took time to answer me but came quickly to do a free estimate. My jobs were done in two phases.They replaced my gutters and fixe... More
I first met Marc Reitzel while I was out for a walk and he and his crew were replacing a roof down the street from me. I stopped to ask him for a card and also asked him some questions related to leaking inside my home, outside drainage and roofing issues. Marc not only took time to answer me but came quickly to do a free estimate. My jobs were done in two phases.They replaced my gutters and fixed a front overhang window. A couple of days later we had a rainstorm and inside my home was leaking again. We had a prediction of more severe storms and I was concerned. I called Marc and he came out, took that huge ladder off his truck and climbed up and checked every possible way it would be leaking. He did some caulking on the brick on the front of my house, which was not even in our contract and it hasn't leaked since. He made a point of getting here to repair before the heaviest rains hit. I will always be thankful to him for that caring attitude and business ethic. I told him then that I would be replacing the roof in the spring and as soon as I could, I called him to set it up. He came out on time, when he said he would. The crew was scheduled within the week. They had to reschedule one day because of snow but the foreman called early to let me know that. They came the very next day and did an excellent job on my new roof. I've had many contractors since moving to the east coast, but never gave any a contract when they didn't do what they said they would do. Marc and his crew were very timely, respectful and thorough. I would wholeheartedly recommend them for any home improvement project. Less