based on 20 reviews
Ants in takes a personal Hands On approach. He is always there when you need him
I connected with Gilkey insurance years ago to acquire business insurance. I was so pleased with the service, they now handle all of my insurance needs.
Friendly, fast service. I have been with them for over 4 years now. It’s like I’m part of a family.
They go above and beyond to try and find an insurance company that fits your needs and budget. Friendly and kind as well.
The Gilkey Insurance Group is extremely responsive to my needs and my questions via email are ALWAYS answered promptly. Antwan is patient and kind in an industry that doesn't seem to value the needs of clients. All of my previous insurance agents were unethical, unresponsive and uncaring. As a brokerage, my needs are always matched with the best company at a reasonable rate.
The perfect insurance agents that’s always available to answer any questions at any time
The challenge of working with a self-directed IRA and 6 new home owner policies all at once was met with great professionalism and expertise by Antwan and his assistant Monica. I'm very happy.
This has been a GREAT experience and the best price. After looking on my own I am so happy to have found Gilkey Insurance Group. I will defiantly be a return customer and will refer them to everyone I know.
Antwon was quick to get me last minute insurance when I needed it! He had great communication and got me great rates!! Thank you! Will be using you again for my next purchase!
Made the process very simple and easy! Treated me like family
Very professional personal service. Gilkey Insurance Group has been very accommodating for me and my family's unconventional schedules, in an effort to better support our needs. The Gilkey team has always been pleasant, polite and courteous when addressing our concerns. "A Joy to work with."
Had a great experience with getting home owner's insurance through Gilkey. I have a uniquely difficult case but Antwan was on top of it. Appreciated the professionalism and timely communication. Highly recommended.
Erik helped me get set up as a young driver, and found the best price for me. They also stayed after hours to help me get set when I was behind on time running late it was a a speedy process. I appreciate it :)
Stephany G. at DeGerald Gilkey State Farm provided excellent customer service that solved my complicated problem, and made my experience with State Farm very satisfying. She addressed my problem very quickly and even saved me from a $50 fine! This experience of Stephany going above and beyond to meet my needs is one I share with family and friends! She was FANTASTIC!!! Sally H.
First, buying insurance IS NOT one of my favorite activities. It's right up there with a trip to the dentist! But Heather Nelson, of the Gilkey Agency, made it as pleasant and painless an experience as I've ever had. She was extremely knowledgeable and explained every option that could benefit me and save me money. Her sincerity, sound advice and cheerfulness made me decide to use her as my a... More
First, buying insurance IS NOT one of my favorite activities. It's right up there with a trip to the dentist! But Heather Nelson, of the Gilkey Agency, made it as pleasant and painless an experience as I've ever had. She was extremely knowledgeable and explained every option that could benefit me and save me money. Her sincerity, sound advice and cheerfulness made me decide to use her as my agent now and in the future. She was delightful to work with and I'd not hesitate to recommend her to a friend or relative. Less
I have known Antwan and his team since they opened for business. They are all so welcoming and willing to help. They have been awesome to work with. Totally happy with them and would refer anyone I can their way.
To whom it may concern, and anyone considering going to this agency, please consider my review. Let me start by saying this. I am 79 years old, I can hardly lift a gallon of water on my own, let alone change my own tire. This was the predicament I found myself in today. I was stranded at a gas station at Bell Road and Reems with a flat tire. My husband couldn’t hear the phone, my grandson had no... More
To whom it may concern, and anyone considering going to this agency, please consider my review. Let me start by saying this. I am 79 years old, I can hardly lift a gallon of water on my own, let alone change my own tire. This was the predicament I found myself in today. I was stranded at a gas station at Bell Road and Reems with a flat tire. My husband couldn’t hear the phone, my grandson had not gotten off work yet, and I had no one else to call. To my surprise, a beautiful young girl in a gorgeous black dress and dinner dress shoes stopped to ask me if I was okay. I told her my situation, and she insisted she help me. Out of everyone who passed by me, A YOUNG WOMAN stopped to ask if I needed help. I begged her not to, as it was OVER 100 degrees and she was in a dress. She then told me that she would never appreciate being stuck outside in the heat with no one to call, and she was on lunch anyway. She proceeded to grab tools out of her OWN car, lifted up my vehicle, (as I was insisting she not get her dress dirty) and to say the least, saved an old womans day. I was astonished. She told me she worked for The Gilkey State Farm agency, and that this is what their agency stands for. Helping their neighborhood. Well, if my opinion means anything, this is the kind of company to have around. This is the kind of customer service you don’t see anymore. I had been outside of that store for almost 45 minutes, and no one bats an eye. But this young lady, knowing it was hot outside, knowing she had to go back to work FILTHY, she went along and did what she felt was her duty. To do something nice for someone else. I tried multiple times to give her a few dollars, offered to buy her lunch, and she kindly denied it. All of that work just for a thank you. To DeGerald, you have hired an incredible and wise beyond her years - young lady. Heather, your kindness will never be forgotten. I will never leave State Farm. Thank you, from my family and myself. From the bottom of our hearts. Signed, Joyce Combest Less
Hands down Best experience I've ever had. Stephany garcia is extremely helpful, patient and very nice. I was at work extremely busy trying to insure my car and work at the same time before I left work and she stayed on the phone with me the whole time. Shes very understanding. Prices and coverage are the best I found. I highly recommend statefarm and stephany.
Their customer service associate (Stephanie) was really patient and answered all my questions and was informed on everything that I needed to know. My previous insurance company was nothing like this amazing company that offer me a great rate. I glad I found you guys! Thank you for the excellent customer service!🙂