based on 119 reviews
Prompt reply. Excellent service. Highly recommend
Wow! Awesome company! They drove to Jacksonville to service our floors! Husband and I are first time homeowners embarking on a landlord journey in the next few weeks. Scheduling a cleaning for our tile as well as sealing was easy and totally painless! Our grout has NEVER looked better and our tile floor is brighter than we have ever seen it. Suuuuper impressed with Carpet Masters!
Exceptional service
They came out and cleaned all our ducts and did a wonderful job! We'll definitely recommend them and use them again.
troy did a great job on my floor and advised me every step. He was very personable too. will use again later
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Honest, efficient, and very helpful! I highly recommend Sean and his team for your flooring needs.
Good service the guy was quick and thorough ⭐️⭐️⭐️⭐️⭐️
We had carpeting that was in need of stretching. What a wonderful job they did! So professional and polite. I will be calling them again in the future to have the carpets cleaned.
Will use them again. That's my highest level of a review!
Guys were on time & got straight to work..carpets & furniture looked good upon completion..I recommend Carpet Masters!!
The rep did a great job and was very friendly and professional
Tech sis an amazing job
We have tile throughout our house and I thought for sure that our grout was beyond saving. It was so dark and stained!I had tried everything including crawling around on my hands and knees and scrubbing it with bleach cleaner and a brush. Nothing worked. But then I called Carpet Masters after seeing their ads and they did an incredible job! The tile is so clean, and the grout is back to its origi... More
We have tile throughout our house and I thought for sure that our grout was beyond saving. It was so dark and stained!I had tried everything including crawling around on my hands and knees and scrubbing it with bleach cleaner and a brush. Nothing worked. But then I called Carpet Masters after seeing their ads and they did an incredible job! The tile is so clean, and the grout is back to its original light color! The tech was professional, courteous, and knowledgeable. I will definitely call them again next time it needs a deep cleaning. Thank you Carpet Masters!! Less
The carpet in my two guest bedrooms is less than three years old but was already buckling. After reading the great reviews online, I called Carpet Masters for a quote to do stretching. Sean came out the next day, offered a reasonable quote, and two days later came back to get the job done, and done well! Thank you Sean!
Colby and his assistant does an outstanding job. He made me feel very comfortable, and the tile looks beautiful. Highly recommend them.
I sent a message at 6:30am on Sunday morning not expecting someone to answer me on Sunday At 6:30am. Troy came out yesterday, Thursday. Very pleased with his attitude as well as the cleaning.
Excellent service. Arrived when he said he would! Sent two rugs and they both look fantastic!!
I was hesitant at first, but I’m so happy I did choose this company. Friendly staff and they even did my stair carpet for me. My house smell so fresh and clean. Highly recommend. Awesome service as well. Thank you guys!!
We are very pleased with the results of our tile and grout cleaning as well as the cleaning of a large area rug. Colby and Troy were a pleasure to work with. They were on time and gladly answered any questions that we had. They went right to work, did an awesome job, and the price was fair.
My service was for tile and grout cleaning The service was nothing short of exceptional. My property was treated with care. My floor showed instant results once the drying begin, I couldn’t be more satisfied.
I found them to be people you can trust, my floors are like new and I am happy 😊
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Carpet Masters did a great job. He contacted me to let me know he would arrive earlier than scheduled, and I was able to add an additional room.
I scheduled a Grout/tile cleaning in my kitchen and three bathrooms. My floors are sparkling clean and the rooms feel and appear refreshed. I appreciated the explanation of what would be used and the friendliness of the representative. Great job!
Did a great job. Loved it
I was so impressed with the job they did on our carpet. Getting the house ready for my brothers release from the hospital was a chore. The carpets were bad. The young man called because he was running ahead of schedule so he got here early, did not mind waiting while I put our dogs up. He was very professional and kind. 5 stars all the way ⭐️⭐️⭐️⭐️⭐️
Great service! Great prices and they showed up when they said! I would recommend them as they are very responsive and reasonable.
Troy did a awesome job!!! Very kind and professional. Definitely recommend them!! Floors look amazing!!!! Thank you so much Troy for everything!
I needed my carpets cleaned in my living room, den and bedroom because 2 cats and a giant breed dog really know how to stain and age your carpeting. Troy was easy to reach, was professional and very fast! Carpet Masters left my area feeling clean and their solution smells so good (citrus scented like the Fast Orange soap). I can't wait for the carpet to dry down so I can see just how great it loo... More
I needed my carpets cleaned in my living room, den and bedroom because 2 cats and a giant breed dog really know how to stain and age your carpeting. Troy was easy to reach, was professional and very fast! Carpet Masters left my area feeling clean and their solution smells so good (citrus scented like the Fast Orange soap). I can't wait for the carpet to dry down so I can see just how great it looks. They were easy to schedule and they send text reminders that your appointment is coming up. 5/5 professionalism, quality, and timeliness, I would highly recommend Carpet Masters for any cleaning you need! Less
Great customer service, very professional
I reached out to them after seeing on Facebook. They responded quickly and answered all of my questions. Troy was amazing. I would use and refer him to everyone. Thank you for a job well done!
After having my carpets cleaned they are still dirty. I am really upset I paid to have this done and my carpets are still disgusting.
I found this company on FB. I messaged them and within a few hours they responded and fit me in. Very professional and very quick. I am very happy with my tile cleaning and carpets. Thank you so much!
I was highly impressed with the results and will be seeing you guys again
Carpet Masters did an amazing job on my three rugs ….. two were solid white. Their tech, Troy was so easy to work with. He was courteous, thorough and careful. One rug had some areas of concern and Troy took extra care to spot clean those areas. The rug looks brand new. I will be calling them back for more tile cleaning and upholstery cleaning. They arranged a convenient appointment within days ... More
Carpet Masters did an amazing job on my three rugs ….. two were solid white. Their tech, Troy was so easy to work with. He was courteous, thorough and careful. One rug had some areas of concern and Troy took extra care to spot clean those areas. The rug looks brand new. I will be calling them back for more tile cleaning and upholstery cleaning. They arranged a convenient appointment within days of my contact with them and their pricing is very reasonable. Call them! You’ll be pleased with the results. Less
The best … I truly recommend this company
Sean and his guys have always been professional, fast, and have accommodated my schedule. Great company to work with
My carpet upstairs and the stairs was horrible! They did the best job since I’ve been getting it cleaned. I recommend them to everyone ! I called at the last minute and they were able to accommodate . THE BEST!
We had work done at our church. We loved carpet masters. They did a fantastic job! They were fair priced professional and always timely. They cleaned all of our church pews, put in new carpet , put new hardwood and new tile! Fantastic job! We would 100% use them again!
They cleaned my ceramic tile kitchen floor. Removed the deep dirt trapped in the grout. Well worth the money HoneyB 🐝
Arrived on time. Excellent job of tile and grout steam cleaning. Highly recommend.
We have used Sean for years and years. All of the services including wood and tile floor installation, including those that I have checked above. Sean and his staff are 100% professional and stand behind their work. You can’t say that about too many people today
I’ve had several carpets with stains and a cream colored sofa set. They came and cleaned it all up. After Stanley Steamer came and didn’t make anything look better.
They were great! Did an awesome job on our tile floors and area rugs. On time, very professional! Will definitely use again.
The owner and staff were completely friendly and professional. I would recommend this company to all looking for new carpet or cleaning of existing. I also like that it was a local business.
Service personnel were courteous and professional. What an outstanding job they did on our white tile with white grout. Highly recommend 10/10.
Carpet Masters came to my condo with carpet samples for the colors I requested. The carpet was installed in two weeks (during the holidays!). It is perfect. They were professional, courteous and fast. I highly recommend them.
Troy was very professional and very attentive to his job assignment
Highly recommend these guys! Incredibly fast and detailed! The carpets look and smell great! Thanks again!
Colby and his crew did a great job! Got me in short notice and were in and out super fast! Carpets look great and smell great! Highly recommend these guys!
Holy cow!! That’s the only words I have! Our carpets were so bad with normal wear and tear and having 2 dogs it made it impossible to keep them clean! Colby came in and legit within 30 minutes had the whole house smelling amazing and my carpets were sparkling! I’m speechless!! I would 10000% recommend them to anyone! We will definitely have them come back and clean our carpets anytime!
Colby was great. Professional, punctual, and thorough. Our tile and grout looks brand new again!
Deep cleaned tile and grout. A1 service! Professional, punctual, and thorough. Will be using again.
When I say Colby and Troy are miracle workers, I mean just that! We purchased a home that was not well taken care of, including the tile floors. My husband and I thought we were going to have to do new flooring. We took a chance on tile cleaning because of a video we saw for Carpet Masters, and here's what we got: 1. An honest evaluation before they started (we were told we might not be pleased w... More
When I say Colby and Troy are miracle workers, I mean just that! We purchased a home that was not well taken care of, including the tile floors. My husband and I thought we were going to have to do new flooring. We took a chance on tile cleaning because of a video we saw for Carpet Masters, and here's what we got: 1. An honest evaluation before they started (we were told we might not be pleased with the results because of all the stuff on the tile...) 2. A suggestion to address our concern (we took their advice, still no promises) 3. People who take pride in their work (it took longer than expected to do the work, partly because there was a lot of manual and tedious labor a machine couldn't handle) 4. A professional and courteous group. (They were still positive and smiling) 5. Floors that look like a million bucks (saving me money from buying new flooring) 6. Affordable prices... 7. The best flooring company hands down (if I was a betting person, I would bet a lot of money no tile Company in Florida would have done the work they did!!!) Less
I am very happy with their service of floor and shower tile cleaning and sealing!!
Thomas and Cody at carpet masters did a out standing Job on my area rug and bathroom and front porch floor. Can't be 😁 happier beyond my expectations.. Thanks Guys orch
I have used this company several times now for my home and business. Service is amazing and customer service is impeccable. You will not regret using this provider. Thank you for your services.
These guys are amazing! My tile look's brand new. In addition I had a few stubborn stains that wouldn't come out, so they came back, took the area rug to their shop, dry cleaned it and brought it back and no additional cost! THEY ARE THE BEST!
Cody did a awesome job with his coworker. I’m so excited that my grout floors came so clean the bedroom carpets are clean as well. Carpet master is awesome when you need service please take the time out to reach out to Kobe. They did a phenomenal job!!!10⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️. I will be calling this company again for service!!!! PS.. look at the quality of the floors before picture and after pictu... More
Cody did a awesome job with his coworker. I’m so excited that my grout floors came so clean the bedroom carpets are clean as well. Carpet master is awesome when you need service please take the time out to reach out to Kobe. They did a phenomenal job!!!10⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️. I will be calling this company again for service!!!! PS.. look at the quality of the floors before picture and after picture it tells it all👍🏽👍🏽 Less
Thank you for doing a great job cleaning and sealing my grout.
Colby made my tile floors look like they were just installed. Grout lines are clean and the house smells amazing!
Sean and his team continue to exceed our expectations each time we call for service. We highly recommend Carpet Masters!
Super job cleaning my tile & grout! Very thorough and deep clean. Polite and courteous service!
Cody and team provided amazing service. He’s quick to respond, prompt, and friendly. The service they performed was grout cleaning for tile floors. The work they performed was amazing! I highly recommend!
Colby was fast and kind. My carpets look brand new
Removed old carpeting and installed new carpeting.
Awesome job, they made me feel valuable and did a great job! My son is going to be crawling soon and they made me feel 100% better about my apartments carpet! Thanks guys!!
I have an area rug that I really thought was beyond hope. It was my mother’s and it had been through some tough use in my house. When Sean brought it back I couldn’t believe my eyes, it looked new again. I don’t know how he got those stains out, but they were gone. It smelled so fresh too. The price was very reasonable. Strongly recommend and will use again.
I was entirely pleased with the job that Carpetmasters did for me. They were the most professional and courteous carpet cleaning service that I have ever used
We use them for all our properties. Great friendly service
Absolutely love this company and the owner. I work very random hours he worked with me showed up after hours to get the job done. Spots I thought would never come clean did can’t say enough thank you so much
Colby cleaned the grout and tile in my bathrooms, they look awesome! Very pleased with the result.
Sean did a great job helping us select the right flooring and was on top of everything.
Very pleased! They did a great job on both our area rugs and bar stools. Highly recommend and great pricing! Will definitely use again!
I was very pleasantly surprised with Carpet Masters for my air duct cleaning. I originally called a different local company that was recommended to me by a friend but their equipment wasn’t working so that company had Carpet Masters reach out to me instead. I read several things online about carpet cleaning companies expanding into air duct cleaning but not really knowing that business very well ... More
I was very pleasantly surprised with Carpet Masters for my air duct cleaning. I originally called a different local company that was recommended to me by a friend but their equipment wasn’t working so that company had Carpet Masters reach out to me instead. I read several things online about carpet cleaning companies expanding into air duct cleaning but not really knowing that business very well or doing a great job. That was not the case with Carpet Masters at all. They were knowledgeable, thorough, and polite. I would definitely recommend them for air duct cleaning and if I had carpet in my house I would try them for that side of the business as well as I’m sure their professionalism and service carries over to that side of their business as well. Less
I called Colby and his helper were terrific. They cleaned all the tile floors in my house as well as my a/c ducts and dryer vent ducts. They worked efficiently and relatively quickly. My floors never looked better. I highly recommend Carpet Masters.
My carpets look amazing. Very professional brought my carpets back to life. Definitely recommend
Cody was on time and was professional and the carpets look great 👍
I would highly recommend this company. I spoke with Coby via phone and through text messages and he was very prompt, courteous and professional. My carpets were hideous and embarrassing to say the least. I didn’t feel judged by him at all. He came at the time of the scheduled appointment; he probably came a few minutes earlier. He overly exceeded my expectations because he brought my carpets back... More
I would highly recommend this company. I spoke with Coby via phone and through text messages and he was very prompt, courteous and professional. My carpets were hideous and embarrassing to say the least. I didn’t feel judged by him at all. He came at the time of the scheduled appointment; he probably came a few minutes earlier. He overly exceeded my expectations because he brought my carpets back to life. I would give more stars if I could ⭐️⭐️⭐️⭐️ Less
They came to clean up the carpets on my in-laws boat and did an amazing job. The boat was still at the dock!!
I have used them, not once, or twice, but three times, and every time they've come, I get the same high quality cleaning from their phenomenal staff! I highly recommend their services!
Professional, carpets were stain free, fresh fragrance from pet treatment.
Cody was excellent to work with. I found my carpets to be stain free, and fresh fragrance from pet treatment.
Was able to get me scheduled quickly and was very communicative when running 30 minutes behind (I cannot tell you how many people don’t know how to pick up a phone and call with an updated time - bravo!) carpets look and smell great (home with pets and teenagers). The team was professional and very reasonably priced. I highly recommend Carpet Masters and would use them again in a heartbeat if th... More
Was able to get me scheduled quickly and was very communicative when running 30 minutes behind (I cannot tell you how many people don’t know how to pick up a phone and call with an updated time - bravo!) carpets look and smell great (home with pets and teenagers). The team was professional and very reasonably priced. I highly recommend Carpet Masters and would use them again in a heartbeat if the need arises. Less
Amazing job on a last min call to a restaurant that needed to be cleaned!!!
A young man named Coby did my carpet, he was very Respectful and he did a very good job on my carpets!!
All was great. Brush he used pulled up more hair even though I vacuumed twice. House smells wonderful. Thank you ❣️❣️❣️
Stayed busy the whole time. Great people will recommend them .
Great job carpet very clean they were on time very professional I definitely use them again and highly recommend them
Did a great job cleaning the carpet in my old truck. Highly recommended
On time very professional and did a great job cleaning the carpet in my old truck. Will definitely use them again.
Scheduling was easy, and they were prompt on time.
Some before and after of recent cleaning . Good job guys ! Will definitely use you again !
Why someone thought it was a great idea to install light beige, almost white, carpet in a home in Florida baffles me. It was disastrous! We LIVE in our home and we have pets. Need I say more? Carpet Masters did an AMAZING job today. My carpet looks beautiful! It smells fresh and I can’t wait to take my shoes off! I made my appointment online, received confirmations and they even texted when th... More
Why someone thought it was a great idea to install light beige, almost white, carpet in a home in Florida baffles me. It was disastrous! We LIVE in our home and we have pets. Need I say more? Carpet Masters did an AMAZING job today. My carpet looks beautiful! It smells fresh and I can’t wait to take my shoes off! I made my appointment online, received confirmations and they even texted when they were on the way. The guys were super courteous and worked quickly and efficiently while I continued to work in my office. I would definitely use them again! Less
They did an amazing job. They were courteous, professional, quick, and thorough. Our carpets looks brand new and smell great!! They even cleaned our old arm chairs!! Highly recommended!!
Best carpet cleaner I have ever used.
Carpet Masters cleaned my AC ducts, my returns, the cleaned my grill covers and sanitized my whole system. They were on time, easy to schedule and very professional. They are also licensed and insured. I highly recommend Sean and Colby . They did an excellent job.
They did a great job and we highly recommend them!
These guys are FANTASTIC! My couch & carpets look/smell brand new. We have a dog that loves to lay on the couch with us and after the cleaning, no one would ever know! Easy to schedule, completed in a timely manner, & for a great price as well! Definitely going to use them again! HIGHLY RECOMMEND! 🤗
very prestige work. very reliable