What our clients say about us
5.00
258 reviews
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AI Summary
Most reviews highlight exceptional customer service, professionalism, and responsiveness, with staff providing thorough explanations and assistance throughout projects, leading to positive experiences. However, one review noted issues with initial installation quality and communication, indicating that while many customers are satisfied, there may be occasional inconsistencies in service delivery.
5
Just had ROI Construction come out to give us a quote and we ended up choosing them. First of all, the company was very responsive and quick to respon... More
Just had ROI Construction come out to give us a quote and we ended up choosing them. First of all, the company was very responsive and quick to respond when we had initially reached out. Second, Mike D. was very professional, understanding and helpful in helping us figure out what door we should get. I enjoyed the brief he gave (pictures and all) and the transparency over price. I like the fact that we were able to customize the door to better suit our needs, which justified the quote we received. All in all, I will definitely be using the company again once I begin working on my other property. They are making the daunting process of home makeovers appear easy. Less
5
What a great experience! The ROI team bent over backward to provide a price that I could live with. Dave is a great guy from the Midwest so, He’ll... More
What a great experience! The ROI team bent over backward to provide a price that I could live with. Dave is a great guy from the Midwest so, He’ll shoot ya straight. Use ROI for your gutters, siding, windows, etc. Less
5
UPDATE: I am changing my rating. It was clear that the company went above and beyond to rectify the previous mishaps and show that they really cared.*... More
UPDATE: I am changing my rating. It was clear that the company went above and beyond to rectify the previous mishaps and show that they really cared.***********************While I appreciate the company's attempt to rectify initial issues, our overall experience with this solar installation was unfortunately very unprofessional.The initial installation team demonstrated a lack of respect for our property, damaging plants, leaving debris (including an orange cone), and inappropriately using our private bathroom despite a readily available public restroom on the premises.Following my initial negative review, the company offered a Home Depot gift card as compensation, which wasn't particularly useful to us. They also offered to address some unrelated roof repairs they noticed, but I questioned why these weren't addressed during the original solar installation.Scheduling follow-up work proved equally frustrating. An appointment was scheduled for Wednesday, but the crew arrived a day early on Tuesday without prior communication. While I appreciated them attempting to complete the work ahead of schedule, they left the roof partially finished overnight, exposed to potential weather damage.Furthermore, the crew damaged another plant box during the Tuesday work and continued noisy work – including banging on the roof – until 8:30 PM on Wednesday, violating DC noise ordinances that typically require work to conclude by 7:30 PM. This put us at risk of a city violation.Throughout the entire process, communication was poor and the lack of consideration for our property and local regulations was deeply concerning. While I appreciate the attempt to make things right, the experience was ultimately not ideal and left us feeling very dissatisfied. Less
5
Mike was a pleasure to work with from start to finish. He provided a clear and comprehensive overview of the company's history, service options, and p... More
Mike was a pleasure to work with from start to finish. He provided a clear and comprehensive overview of the company's history, service options, and pricing structure, answering all of our questions with patience and expertise. His professionalism and attention to detail gave us full confidence in ROI's ability to handle our upcoming roofing, gutter, and insulation project. We're looking forward to moving ahead, knowing we're in capable hands. Less
5
I met with Dave for my consultation and let me tell you.... he has the patience of a saint! I had a million questions (even some that I asked 3+ times... More
I met with Dave for my consultation and let me tell you.... he has the patience of a saint! I had a million questions (even some that I asked 3+ times) and he answered every single one. ROI offered me a very fair and competitive price that helped guide my decision to move forward. I definitely recommend giving them a call for any questions you have about your next project! Less
5
ROI took care of our flat roof (including work on the wood beneath). Crew was very responsive to questions and worked through all problems quickly and... More
ROI took care of our flat roof (including work on the wood beneath). Crew was very responsive to questions and worked through all problems quickly and smoothly. Great work! Less
5
The team at ROI is very professional. I was truly impressed by the entire experience. Chris and team were great to work with.ROI replaced my 30-year-o... More
The team at ROI is very professional. I was truly impressed by the entire experience. Chris and team were great to work with.ROI replaced my 30-year-old roof and gutters, and the house looks great. I have used several other contractors over the past two years, and ROI delivered on every promise—unlike some of the contractors I've used. Their workmanship was excellent, and their prices were highly competitive, too. Less
5
ROI Solar is a fantastic company to work with - they replaced a garage roof and put solar systems on both my garage and my house. Last month I actuall... More
ROI Solar is a fantastic company to work with - they replaced a garage roof and put solar systems on both my garage and my house. Last month I actually produced more than I bought! Very professional company that led us through the process, so even if you know very little about solar, they navigate it for you. Design, Installation, permitting, authority to connect, financing, software, and RECs - they helped with all of it. The Installation team was friendly, professional, and quick. Bryan Lawrence, Rebecca Hollis, and Nicole Drummond were the dream team! Thanks ROI! Less