based on 341 reviews
We hired the Helpful Badger team when my husband and I realized we were out over our skiis. We wanted to replace a non-working medicine cabinet mirror with integrated LEDs with a regular medicine cabinet mirror. Seemed like an easy DIY swap...until it wasn't. The mirror wouldn't hang right and was in danger of crashing to the floor. We knew we needed help. What we thought would be easy for the H... More
We hired the Helpful Badger team when my husband and I realized we were out over our skiis. We wanted to replace a non-working medicine cabinet mirror with integrated LEDs with a regular medicine cabinet mirror. Seemed like an easy DIY swap...until it wasn't. The mirror wouldn't hang right and was in danger of crashing to the floor. We knew we needed help. What we thought would be easy for the Helpful Badger team required intense problem-solving and to get the screws to fit correctly, they had to be customized both in length and in the screw head (I didn't even know you could do that!). In the end, it works perfectly for us and the price could not have been more reasonable. We're really happy that we called in professionals because this is one job we definitely could not have done ourselves. I'm already thinking about other projects for this team. They'll be my first call! Less
I have worked with Jake of Helpful Badger for the past 2+ years. My experience has been a great one and I wanted to ensure his company is acknowledged for it. Jake is at the ready to satisfy all my handyman needs and offers referrals when he cannot assist with the job himself. Thank you, Jake, I look forward to building a stronger and lasting partnership with Helpful Badger. - Alan
Update April 3rd: I have been given no refund at all for service that wasn’t rendered by Helpful Badger. I have reached out repeatedly and have been ghosted. I just spent all of April 2nd fixing my fence myself after they destroyed it. I saw every screw misplaced or connecting to nothing. Every piece of brand new wood that I purchased that was cracked and splintered. The cracked concrete around t... More
Update April 3rd: I have been given no refund at all for service that wasn’t rendered by Helpful Badger. I have reached out repeatedly and have been ghosted. I just spent all of April 2nd fixing my fence myself after they destroyed it. I saw every screw misplaced or connecting to nothing. Every piece of brand new wood that I purchased that was cracked and splintered. The cracked concrete around the posts they placed or replaced that have made them wobbly and crooked. I’m sorry, but it isn’t possible that the reviews are legitimately so high after what I have experienced over the last six months dealing with this company. 2 stars at most. They failed to fix something 3 times and then denied me a refund. I asked for a full refund but they said no, despite damage caused to my fence by their work. They said they would give half, but I haven’t even seen that. BEWARE of this company. They stole my money and ran. At the very least, never hire them for something as complicated as fixing a fence post. Just do it yourself. It will be 100x better. And the rest of your fence won’t be damaged. I’m an RN and work so hard to help people. I never envisioned that someone who is also in the business of helping people, albeit in a totally different capacity, would take advantage of their client. No reputable business would do this. Hire any other handyman and you’ll be better off. Update March 20th: Helpful Badger denied me a full refund while admitting that the fence posts and rails were wobbly and crooked. They verbalized that they think they fixed one post that cracked completely through the middle after they drilled into it. They stated that “It’s normal for a post to be cracked, doesn’t make it unstable, and it was a post you provided.” Their reply to my initial review is not accurate. They are not working to make this situation right. They have my money and are not offering to come back for a 4th time to fix my fence. If they were running an ethical business then they would provide a full refund without issue. They kept saying they could stabilize my fence posts but their work failed over and over and over and over again. Now I’m just trying to get a refund but they are saying it will only be a partial refund because they think they stabilized one of the posts. That “stabilized” post is cracked, splintered down the middle, wobbly, and has to be replaced like the other one that they messed up three separate times. Communication was awful. Months of waiting and being told that someone else forgot to add me to their schedule. A lot of “passing the buck.” Or they missed an appointment because of a “mental health emergency.” There was always an excuse for forgetting or missing an appointment. Later, they said they couldn’t work on the fence because it was “too cold.” I tried to be patient. I gave them opportunities to correct their mistakes. They were supposed to fix my fence in October 2023 for $613. Which became $700 after they asked for a tip. Which I’ve never had happen before in this line of work. A tip?! My fence is more unstable and crooked now than ever before. I’m truly stunned that they didn’t call me right away this last time to tell me that they messed up again. The posts were severely crooked and wobbly. The boards were at odd angles and not secured to the rails. It was terrible work. Shoddy. Totally unacceptable. I lost money hiring them to work on my fence. Now I have to repair the damage done to boards and rails that were nailed unevenly, at weird and angles, completely unleveled. I have to place new posts because they never fixed them. I don’t normally give reviews but feel like I need to warn other people about this company. So highly rated for a company that won’t provide a full refund to clients that they failed multiple times. This was a 5 month long bandaid project that ended in the amputation of a section of my fence. I’m so disappointed in Helpful Badger and hope others can learn from my story. Less
Absolutely recommend! They came out same day to help me in a pinch. The quality of work was fantastic, the communication was excellent and the prices are affordable. Hands down this is my go-to Handyman service from here on out. I’d give more than 5 stars if that was an option.