based on 14 reviews
Best dental experience ever..it's like going to a spa...I slept!!!
These people are amazing! I recommend to the highest!!
Our special needs son was assaulted and his front tooth was damaged. We brought him to see the Dr. at our dentists suggestion. I informed the practice ahead of time about our sons disability and also when we arrived. I informed them what medicines he takes days before our appointment in writing. The Dr. was rude to our son and actually told him that it wouldn't work for him to fake his ans... More
Our special needs son was assaulted and his front tooth was damaged. We brought him to see the Dr. at our dentists suggestion. I informed the practice ahead of time about our sons disability and also when we arrived. I informed them what medicines he takes days before our appointment in writing. The Dr. was rude to our son and actually told him that it wouldn't work for him to fake his answers to her questions to get out of treatment. Oh, if only our son had that much forethought! She was impatient with him and answered his concerns with words he couldn't possibly understand. At the end of the appointment she stated that she couldn't treat him because his medicines would interfere with the sedative she uses (even though she already knew what medicines he is on). So for $545 we got X-rays and humiliation. Maybe she is good at her dentistry job, but I wouldn't recommend her to treat a special person. Less
Very satisfied with a root canal, healed perfectly. Thanks!
Dr. Poelman and her staff are above and beyond in professionalism on all counts; accurate billing, responsive and comprehensive care in addressing issues, and warm & caring throughout the treatment process. Dr. P performed a root canal for me that I had put off for far too long. From warm blankets to keeping me informed throughout my treatment, the care I received made me feel comfortable and I ... More
Dr. Poelman and her staff are above and beyond in professionalism on all counts; accurate billing, responsive and comprehensive care in addressing issues, and warm & caring throughout the treatment process. Dr. P performed a root canal for me that I had put off for far too long. From warm blankets to keeping me informed throughout my treatment, the care I received made me feel comfortable and I completely trust the process here. The entire root canal was painless, and that's important to me! I was even sent home with aftercare products and this was followed up with phone calls by their team to make sure I was comfortable. I highly recommend RB Endodontics to anyone who needs help. Less
My husband was referred here at the end of December. He is a quadriplegic and in a power wheelchair, so it's always really nerve wracking going to a new place, or even calling them to schedule and hope they can accommodate him. I can't tell you the anxiety I have when I'm on the phone making an appointment, and tell them of his mobility difficulty, and wait for them to say something like "Oh, we ... More
My husband was referred here at the end of December. He is a quadriplegic and in a power wheelchair, so it's always really nerve wracking going to a new place, or even calling them to schedule and hope they can accommodate him. I can't tell you the anxiety I have when I'm on the phone making an appointment, and tell them of his mobility difficulty, and wait for them to say something like "Oh, we can't fit a power chair through our door" or "There's two steps up into the building, is that okay?" But RB Endodontics were amazing! They even tried to do the root canal in his power chair, and even though we ultimately had to transfer him into the chair, the fact that they tried was so nice. My husband told me that the root canal was very comfortable and even less painful/more comfortable than his crown placement a couple weeks later. While at his crown placement appointment those two weeks later, I was also looked at since my tooth started to really hurt. The dentist referred me to RB Endodontics after doing a couple of tests. RB Endodontics got me in that afternoon, 3 hours after I called them to schedule. They were so nice and did some tests, confirmed I, too, needed a root canal, and they did it right then and there. I can't believe how easy it was and how quickly I was out of pain. It was my first root canal and after hearing from people how terrible it is (literally whenever anyone says they need a root canal, people always say "Oh no!" right?), I was nervous. But there was literally no pain at all. They numb you up really good, give you some pain medication before you leave, and ask you to continue that pain medication (advil/tylenol combo) for a set number of days depending on how your procedure went. It is 4 days after the procedure, and I'm still in zero pain. They are so nice, so professional and good endodontists. Really pleased with them. Less
This practice is a true blessing. I had to basically have an emergency root canal. My dentist called Rancho Bernardo Endodontics and they were kind enough to fit me in the same day. I had been in pain for 2 months thinking it was just my new crown that needed to be readjusted. This office is amazing. Renee was wonderful in discussing the billing and welcoming me to the office. All the ass... More
This practice is a true blessing. I had to basically have an emergency root canal. My dentist called Rancho Bernardo Endodontics and they were kind enough to fit me in the same day. I had been in pain for 2 months thinking it was just my new crown that needed to be readjusted. This office is amazing. Renee was wonderful in discussing the billing and welcoming me to the office. All the assistants were kind and comforting. Every step of the way Doctor Corene Poelman explained what was happening and what to expect. I really appreciated the post care discussion and how detailed they were. Even though Root Canals are not fun, this practice made it so easy. I would recommend them to EVERYONE!! Less
I went to Rancho Bernardo Endodontics to get a root canal, wow, what a great experience! From the minute I walked in, the warmth and professionalism of the entire staff made me feel comfortable and sure that I had chosen the right place. Doctor Poelman was extremely skilled and I felt no pain – not even from the shot to start. She explained in layman‘s terms step-by-step as she went along- that... More
I went to Rancho Bernardo Endodontics to get a root canal, wow, what a great experience! From the minute I walked in, the warmth and professionalism of the entire staff made me feel comfortable and sure that I had chosen the right place. Doctor Poelman was extremely skilled and I felt no pain – not even from the shot to start. She explained in layman‘s terms step-by-step as she went along- that was important to me and brought me comfort. I highly recommend Rancho Bernardo Endodontics for any procedure that needs to be done and I give her a 10 out of 10! Less
WARNING! After botching my root canal, they wanted to charge me $400 for a consultation to review why I'm having pain after almost 2 years - they refuse to take responsibility to trying to make it right after they charged me over $3,500 for the original procedure.
I was referred to Rancho Bernardo Endodontics after my dentist performed a root canal and there were obvious problems. My initial appointment with Dr. Poleman was incredible! Within an hour, I had comprehensive 3 D X Rays that identified the issue and a treatment plan that I could afford and that worked with my schedule. Renee in the front was so professional and accommodating in making sure I un... More
I was referred to Rancho Bernardo Endodontics after my dentist performed a root canal and there were obvious problems. My initial appointment with Dr. Poleman was incredible! Within an hour, I had comprehensive 3 D X Rays that identified the issue and a treatment plan that I could afford and that worked with my schedule. Renee in the front was so professional and accommodating in making sure I understood the plan and had the needed information and medication, and she worked very well with my challenging work schedule. Support staff was caring and supportive in making sure my needs were met and I was comfortable during my visits, as well. After my two treatments, I am pain-free with a healthy mouth! I recommend Rancho Bernardo Endodontics to anyone who needs work done. Less
Had 3 root canals done. Great job
RB Endodontics is amazing. If you dread having dental surgery as I do, this is the place to go. My experience here was made great by a very friendly and professional staff. Dr Kaminski is highly professional and knowledgeable in her field of work. I give these guys 5 stars for a pain free experience.
The entire experience was relaxing. The staff are very professional, outgoing and friendly. Heidi Kamrath is very patient, knowledgeable and light handed....she performed my root canal, I never experienced any pain or discomfort. Thank you.