Baltimore - Back and Pain Clinic
2025-06-02T15:10:28.425Z
I would give zero stars if I could. I waited 30 minutes for Hillel to go on and on with my insurance. I told him I was there for the complimentary consultation (which they have sprawled over their website), which he claimed to overlook and then he says, "oh, that." with a look of disappointment like aw man we're not getting paid. He goes to the back to check with the doctor, comes back and states I have to wait 15 more minutes as the doctor is with a new patient. Mind you I had an appointment for 12pm which he wasted going back and forth with the insurance company. I had only paid for an hour on the parking meter and was not about to wait any longer or pay any additional parking fees. Although they were friendly at the front. The energy seemed to be we are only interested in making sure we get money, which I do not appreciate especially since my time was wasted and I got NO services. Stop making this complimentary consultation your main focus on your website if you're reluctant to provide it or you're going to treat a patient that requests the consultation as though they are not valued.
I would give zero stars if I could. I waited 30 minutes for Hillel to go on and on with my insurance. I told him I was there for the complimentary con... More