based on 66 reviews
Prompt and thorough! Ace was helpful in giving suggestions to prevent future problems.
These guys are truly professional. Ace and his associates are knowledgeable, good to deal with, and reasonable price wise. I highly recommend their services. Pick these folks.
The technician was so nice and informative. I have not had any issues with any insects since starting with there services. I can recommend.
Shield's Pest has always shown up on time for the scheduled appointment. They have great customer service and have taken care of us for the past several years. A great local company to use!
Ace is great to work with and happy to provide answers to all questions thrown his way. He has helped with inspections on two houses for us so far during our house-hunting adventures and has been superb!
Shield Pest provides stellar customer service. The friendly staff checks in with us often on needs or issues. They are experts at what they do. Highly recommend.
Shields provided an excellent service installing a vapor barrier for us!
I lived in Florida and I bought a house in September in Pennington Gap and I called Ace and he came out while I was here looking at the house before I bought it Ace showed me the problems I had to go home he took care of the problems while I was in Florida I called him after I got here so he could come out and explain everything how it works as far as the bait stations the spraying and he sent a ... More
I lived in Florida and I bought a house in September in Pennington Gap and I called Ace and he came out while I was here looking at the house before I bought it Ace showed me the problems I had to go home he took care of the problems while I was in Florida I called him after I got here so he could come out and explain everything how it works as far as the bait stations the spraying and he sent a young fellow out named Brent and let me tell you something else I owned many businesses in my time if you had 10 brents you'd be set he is a great asset not a employee he explained everything to me went above and beyond what he was supposed to do and he's a very nice gentleman Brent I wish you the best in life I met you you don't need luck my friend you continue on the road you're on and great things will take you to the top thank you Ace I'll see you next year and Ace was also recommended by my realtor he was first choice out of three companies Less
I have worked with Shield Pest Control for a few years now. Ace has always gone above and beyond for us. Between finding leaks in crawlspaces to completely eradicating any pests we have on several properties. I believe they do the best work around. Highly recommend!
I highly recommend Shield Pest Appalachia. They are always on time and very professional and their products are very effective on insects.
Ace runs an amazing business. He not only has done my own contract on my current home but he also does inspections for my clients and treatments all the time. I wouldn't use anyone else for pests or termites!!
Brent showed up on time and was very professional. He was so nice and kind. He asked and listened to my concerns. He went above and beyond to make sure everything was taken care of correctly. This is just another reason I use Shield - it’s the personal touch that makes the difference! Ace always did a great job and he’s passed that on to his employees. Thank you for taking care of your customers!... More
Brent showed up on time and was very professional. He was so nice and kind. He asked and listened to my concerns. He went above and beyond to make sure everything was taken care of correctly. This is just another reason I use Shield - it’s the personal touch that makes the difference! Ace always did a great job and he’s passed that on to his employees. Thank you for taking care of your customers!! Less
SPA knows their stuff! They took care of my concerns and educated me on what was contributing to my problem to prevent future issues! Super responsive and personable. Highly recommend! I was stressed about what would happen if I had termites and SPA just handled it. Bye Bye Termites!! Five Stars!
Got it done quick. Thank you
Shield Pest Appalachia are a knowledgably and professional team that care about what they do. I would recommend their services to anyone.
Great communication, work, and availability! We appreciate the team at Shield Pest.
The inspection and report were thorough with photographs of all the findings. Pricing is fair, too. Will definitely use again for any future needs.
Best pest control ever!!! Ace and the team are fantastic! I’d give them 10 stars! They are extremely responsive to anything that happens!!! Like immediately! You cannot go wrong with them and I highly recommend them!!
They were very responsive and Ace was thorough in explaining things he saw as he evaluated the situation. Would definitely recommend Shield Pest.
I would highly recommend shield pest. After one visit bugs were gone. They are very professional and respectful people if you or anyone you know needs pest control then these are the people to do it! Affordable rates and they respond back quickly if you have to leave a message. I give them 5 stars!
I have used this company for my personal and business use for years. The take care of my home, my business, and my client’s homes. They have been a pleasure to work with and I highly recommend!!!! They go above and beyond and have even mentioned when they have seen issues like cracked concrete from my gutters not being extended. They actually care.
They are very good to work with.they understood my needs and arrived as scheduled and did a great job..we had carpenter ants.
Ace from Shield Pest Appalachia arrived early and was very friendly and very attentive to my wife’s concerns. He was very thorough explaining the different type of bugs, spiders and bees. We appreciated all the information he provided.
Always in contact, great people to work with. Efficient, professional and friendly. I recommend Shield to everyone I meet!
My mother had a serious ant infestation that happened super quickly. Ace came out within a few days and worked us in his schedule. He was able to locate the reason the ants arrived and dealt with the inside and outside issues. My mom's place is back to normal because of Shield Pest Control. Professional and courteous and on time. We are now set-up on a monthly rotation.
Amazing service and a great value! They take care of my routine quarterly bug inspections as well as always being willing to stop by and handle anything out of the ordinary that pops up between scheduled visits. Service is prompt and very professional. I would 10/10 recommend!
Ace is a super nice and personable technician. He does a great job. He is knowledgeable and knows the job well. A trustworthy and reliable company. Definitely recommend them!
I have worked with Shield Pest Control professionally and personally. I cannot recommend them enough. Ace and Leslie are always very professional, and always on top of things. Ace has a real passion to make sure everyone is treated fairly, and that the pest problem or inspection is taken care of accurately. Great experience and I highly recommend them!!!
We are new to this area, and just purchased our home here. Ace was present and performed our home inspection and termite inspection. He was honest, thorough, and a great help to us. We of course signed up for our yearly pest service and additional services that Shield Pest Appalachia offers. Leslie in the office is such a joy and so friendly and Ace is awesome! They genuinely care about their cu... More
We are new to this area, and just purchased our home here. Ace was present and performed our home inspection and termite inspection. He was honest, thorough, and a great help to us. We of course signed up for our yearly pest service and additional services that Shield Pest Appalachia offers. Leslie in the office is such a joy and so friendly and Ace is awesome! They genuinely care about their customers and are quick to come out if you need them.We can not reccomended them enough. Thank you for all that you do! We appreciate you. Less
I have been using them for past year and we are very pleased with the results . We will be recomend them to all our friends, family and neighbors .
Caused thousands of dollars of damage to property. I had originally given this company a great review until they damaged my property, acknowledged this damage, then later refused to do anything about it but told me to lawyer up. The only way to prove this is if I had a camera trained on the exact spot for the last year to prove no one else had been so needlessly destructive. I still give Leslie... More
Caused thousands of dollars of damage to property. I had originally given this company a great review until they damaged my property, acknowledged this damage, then later refused to do anything about it but told me to lawyer up. The only way to prove this is if I had a camera trained on the exact spot for the last year to prove no one else had been so needlessly destructive. I still give Leslie in the office a great review. Unfortunately I now must shell a lot of money to fix what Ace did. He was so rude about it. Very unprofessional. Seemed reasonable but found out the hard way he thinks he knows better than everyone else. Less
The team at Shield Pest provide quality, consistent service! Scheduling through their website was a breeze!
I got in touch and was immediately connected with a live person. He set me up for an appointment the next day and they were courteous and professional. They got the WDI back to me the same day. They were very patient with me as I had several call backs for more info.
Shield Pest Control has always provided consistant, on time, and cost efficient insect and rodent prevention services for my home and some family members homes. The owner goes the extra mile to provide a complete service. For example, the owner has called to reschedule services due to the likelihood of rain which would wash away the exterior chemical. Other companies would probably spray regardle... More
Shield Pest Control has always provided consistant, on time, and cost efficient insect and rodent prevention services for my home and some family members homes. The owner goes the extra mile to provide a complete service. For example, the owner has called to reschedule services due to the likelihood of rain which would wash away the exterior chemical. Other companies would probably spray regardless of weather condition just to be able bill you when they expected to bill you and with no regard to the actual service remdered. Less
Great guy! Great work! Does my business and home! Highly recommend him to anyone looking for his services!
Ace is the man. He is very reliable and professional with his service. The products he sprays is safe for pets which means a lot to me since I have two dogs running around. He goes way above and beyond to take care of his clients. His price and service speaks volumes and that why I choose Shields Pest Control! Give him a call today.
Ace is the consummate professional and he is strong in both his approach but also his communication and results. We used some of the bigger outfits in the past but by hiring a local professional we got better results and Ace is creative in how solves the problems. He is highly recommended.
Very professional. I had an apartment building having issues and tried the other companies. Ace fixed it right quickly
Very professional and great customer service experience!
Ace is always on time, very professional, and does an outstanding job. I highly recommend him and his company.
A+ experience
Ace is professional, friendly, and knowledgeable. He came to the house and did a walk through. After, he made sure to explain all the products he is using and even pointed out a tree that might be causing the pest issue we were having. He even came back and sprayed again a couple of weeks later. He always responds to messages within 24 hours and works well with our schedule. Top notch business.