Great place to learn and start your business

The service from JAN-PRO has been so wonderful. I would definitely recommend!

Excellent training!

Great training!!

Jan pro is very good working with they are very nice

We really like Jan-Pro. They’re awesome!

I have close family members who used to franchise with this location. They are so nice and welcoming when you first join and when you’re training but that change right after you sign all the paperwork. They lack empathy and customer service. Which is funny because the service that they are providing is customer service. They are unresponsive while they expect you to respond asap. The woman field ... More

I have close family members who used to franchise with this location. They are so nice and welcoming when you first join and when you’re training but that change right after you sign all the paperwork. They lack empathy and customer service. Which is funny because the service that they are providing is customer service. They are unresponsive while they expect you to respond asap. The woman field coordinator lack training in what she does. I think her name is Nicki or Nicole, she walked around the building my family members were cleaning eating and snacking the clients food. Please think well and hard before joining Jan Pro. Less

Use to franchise with them back in the days. They lack empathy let alone sympathy. Every time we were gonna have a building fully paid off they'd say we were let go from that facility when we've been cleaning the same and we were even acknowledged from the clients that we did a great job. Very snakey environment and would not recommend working with these crooks.

JAN-PRO great train program. They prepared Franchise owner to be at their best and be prepared to be a business owner. Be at the right time at the right moment.

Very helpful and nice place

Does great cleaning services.

Excellent service, customers services are friendly. Help us from start to finish with no pressure. Thank you so much.

Working with Jan-Pro has been a seamless experience. Jennifer is always responsive to any needs or additional services requested. The cleaning team is always thorough & accomodating. Thanks Jennifer

Working with Jennifer and her team was a great experience. Being in a Condo was nice not having the big clunky vacuum cleaners bumping into walls and disturbing the residence. The team was very friendly and open to changes. The Lingren Group ~ James Mustful

Jan-Pro is trustworthy, dependable and does a very good job of cleaning. The random Supervisor checks are commendable.

Had good training from the staffs and lots of supports.

Our cleaner is awesome, he is super reliable, and does a great job each and every week.

Great training, we look forward to building our business with JanPro.

Very well train people and nice people

A very great experience hands on made learning very easy throughout the clean and process I will recommend this for anybody who is willing to do the work and get paid for what you're worth

Franchise is a Biiiiig Rip off ......You pay them all your money and they set you up for failure ...... Stay Away !!!!!!

We have been using Jan-Pro for 1 year now to service my office. They are quick to responses and fix the problem the next day. Very professional. I recommend them. I have cleaning issue with the first account owner, and they quickly help switch to another account owner which provide better performance than the previous account owner. I am happy because overall, they provide service better than the... More

We have been using Jan-Pro for 1 year now to service my office. They are quick to responses and fix the problem the next day. Very professional. I recommend them. I have cleaning issue with the first account owner, and they quickly help switch to another account owner which provide better performance than the previous account owner. I am happy because overall, they provide service better than the past company cleaners. Recommend! Less

This company is ripoff. Don’t wast you money investing a franchise with them or you will regret. They are a classic thief. The worst company I have ever seen.

Jan-Pro is our office cleaning service. I rated them with 5 stars because I always get quick responses and actions. Their service is great and communication is always professional!! Highly, Highly recommend!!

I have been using Jan-Pro for various cleaning jobs for the last 7 years. They have always been great to work with. But, more importantly, they stand by their work. If there's cleaning that you need done, I encourage you to try Jan-Pro. You won't be disappointed.

Great service, quick response time, fantastic quality of work! Our tech Demetrius is incredibly helpful and pleasant to work with!

Friendly & Reliable cleaning service!

Our cleaning crew is fantastic! They do an excellent job and are quick to respond to requests. I would highly recommend Jan Pro for all of your cleaning needs.

I have worked with Jan-Pro & Craig for many years & I continue to depend on them for my temporary janitorial needs. I especially respect & appreciate Maria who is their star employee !

Great customer service, excellent response time, very reliable, and very thorough cleaning! Always done with a smile. An excellent company to work with especially with our changing needs. I would highly recommend!

Jan-Pro has been our nightly office cleaning crew for several years now. Our crew does a great job; they are very conscientious. We can trust them to do the job right. We are able to keep in communication with the crew daily if we need to add or change anything. In the event that there are any glitches, the Jan-Pro management staff work with us to be sure that everything is as it should be. Jan-P... More

Jan-Pro has been our nightly office cleaning crew for several years now. Our crew does a great job; they are very conscientious. We can trust them to do the job right. We are able to keep in communication with the crew daily if we need to add or change anything. In the event that there are any glitches, the Jan-Pro management staff work with us to be sure that everything is as it should be. Jan-Pro conducts surprise inspections to check on the crew and be sure that things are going well. The Jan-Pro support staff is an invaluable resource and check in regularly. We are very happy with Jan-Pro. Less

I have been very satisfied with the service that I'm receiving from Jan Pro! I had issues with my 1st cleaner and contacted Jennifer, in the office and she quickly dispatched, supervisor Bob, to my buildings to access the situation and he recommend a new cleaner, Alta, whom I very satisfied with she is personable, competent, and just knows how to get the job done, right, the first time!

Just got off of the phone with one of the sales reps. Said I was not interested at this time. He turned unprofessional and told me I was rude. Would never waste my time with this company.

Note that most of the good reviews for this service are not from clients. This company is unwilling to do the work they contract for - frustrating is a nice term for my experience with their organization. We have a straightforward office setup and had two (a 5,000 and a 10,000 sf) locations contracted with Jan-Pro. We began noticing the quality of the work was suffering early on and requested to... More

Note that most of the good reviews for this service are not from clients. This company is unwilling to do the work they contract for - frustrating is a nice term for my experience with their organization. We have a straightforward office setup and had two (a 5,000 and a 10,000 sf) locations contracted with Jan-Pro. We began noticing the quality of the work was suffering early on and requested to have items from their check lists addressed which were being missed, they referred us to the onsite binder and we said that we couldn’t be expected to write down basics like vacuum the entryway or wipe down the kitchen counter every day as that’s the purpose of the punch list they created for our contract. They also: 1) skipped cleaning an entire floor of a building for 6 months and told us they meant to clean it and would give us a refund but didn’t 2) threatened to send us to collections because we were 30 days late on payment after stopping our ACH as they refused to do the cleaning 3) delivered multiple shipments of supplies, decided to put them in our basement and when we voiced concern that they were charging us for supplies that didn’t exist we went through 20-30 emails before asking the supplier where they were putting it 4) are rude 5) caused pest problems at both locations because they don’t vacuum (they are contracted to do this 5x weekly) 6) leave supplies in the open - like a vacuum in your lobby in the morning in a lobby that hasn’t been vacuumed 7) send 3-4 invoices monthly per site and will not aggregate it 8) will not correspond with anyone other than the account holder 9) do site visits, identify the issues you are discussing exist, offer solutions, then refuse their own solutions and access to the site manager who toured the location with you 10) hold you to an annual contract while simultaneously telling you they will not do the service When we provided video evidence that they consistently spent less than 30 minutes cleaning each day they finally threw up their hands and said it was a bad fit - this felt like an opportunity to apologize and address the issue as we just want our carpet vacuumed but they simply don’t give a sh**. My name is John Hutchinson - you have my contact information and the ability to address this - respond with a solution or don’t write back to this review. Less

The best cleaning Company!!!!

Great Company!

This company does not do a good job. I work at one of the business's this company cleans for and we have never had this many issues with the cleaners. For a little info, we pretty much only need them to take out our trash and clean the floors. Mind you, we sweep and mop our floors too before we even leave. However, when they first started cleaning our store, they left streak marks all over, a... More

This company does not do a good job. I work at one of the business's this company cleans for and we have never had this many issues with the cleaners. For a little info, we pretty much only need them to take out our trash and clean the floors. Mind you, we sweep and mop our floors too before we even leave. However, when they first started cleaning our store, they left streak marks all over, and whatever cleaner they used was making our floors sticky, causing our shoes to stick to the ground. It is happening yet again, where there are visible streaks and stickiness all over the floor. There have been days when the trash is not taken out either, and with our business, trash piles up incredibly fast, and needs to be taken out on the days where they come and clean for us. We feel like when we give feedback, half the time we get rude replies, or it is completely ignored. For pretty much only having to clean floors that we clean prior to them coming in, and taking out the trash, they aren't doing great. Less

I have never been so disaponted in a company's service. If i could give 0 stars i would. Jan-Pro has been cleaning my building for sometime and the service has been getting worse each time. I contacted Stacy at Jan-Pro in Hopkins and asked for some changes to be made. Not only did I not get a response as to my request to not have an employee who does the worst job on cleaning my facilities Stacy ... More

I have never been so disaponted in a company's service. If i could give 0 stars i would. Jan-Pro has been cleaning my building for sometime and the service has been getting worse each time. I contacted Stacy at Jan-Pro in Hopkins and asked for some changes to be made. Not only did I not get a response as to my request to not have an employee who does the worst job on cleaning my facilities Stacy sent Him back again after my request to do otherwise. The employee came and went as he choosed. He called regularly to reschedule my requested cleaing time and day. I asked for him to never come back and yet Stacy send him out to do a cleaning again. The results of that cleaning was exactly the same result. Terrible! I do not know what else to say other than I would not call Jan-pro for services they will not take care of you at ALL! The customers needs will not be a priority. Less

Fantastic professional honest people!