Beachside Bikes Santa Monica
2026-08-07T16:30:13.433Z
Absolutely horrendous experience.We hired as a group, but only one of us could even create an account because the app wouldn’t accept international numbers with eSIMs.The first scooter died in an area where you weren’t allowed to end the ride, so we had to push it for several kilometres just to find a place where we could swap it.We finally got a replacement, but the original rental never stopped charging.Then, while riding on the Venice Beach bike path, the replacement bike repeatedly claimed we were in a “restricted area,” cut the motor, and forced us to pedal for kilometres. Not easy when you’re 5’10” and the seat won’t adjust high enough.In the end, we had to abandon the bikes because the app wouldn’t let us pause or end the hire. We reported everything immediately through the app and uploaded photos and videos as evidence.Despite all of that, we’ve now been charged $120.Avoid this service. Terrible equipment, a broken app, and even worse customer support.
Absolutely horrendous experience.We hired as a group, but only one of us could even create an account because the app wouldn’t accept international nu... More