I got the really clean package with interior and everything and still pretty dirty.

Friendly and helpful receptionist. We had the $55 + tax 'full service' package. They did 80%of the job. Found garbage under the mats, dirty marks on the body after washed. Wax left all over the body of the vehicle, the receptionist told us that the wax will disappear in an hour. (Wax will disappear by itself?). After 24 hours, the wax was still all over the body of the vehicle. , we had to ... More

Friendly and helpful receptionist. We had the $55 + tax 'full service' package. They did 80%of the job. Found garbage under the mats, dirty marks on the body after washed. Wax left all over the body of the vehicle, the receptionist told us that the wax will disappear in an hour. (Wax will disappear by itself?). After 24 hours, the wax was still all over the body of the vehicle. , we had to use the cloth to wipe them off. Hope this is just a single incident. Less

Do not go here, 40 mins to “auto” wash your car and it doesn’t even look good. Worse, scratched my car with the sign they got in the middle. Avoid!

New management has really made changes for the better. Great service and much better prices. Definitely will be back!!

Just went with the bronze level service and it cleaned even better than other competing automated touchless in the city and at a better price!

Good.

Worst experience with a detail shot, the staff did a amazing job but 45 mins into a one hour job, they said would be about a hour, a owner or manger pulled a car in the exit door (used car for sale) started screaming at the staff about this car, threw around floor mats and all the detail staff stopped working on my car to do his, 45 minutes later I asked for my car and 15 mins later I finally got... More

Worst experience with a detail shot, the staff did a amazing job but 45 mins into a one hour job, they said would be about a hour, a owner or manger pulled a car in the exit door (used car for sale) started screaming at the staff about this car, threw around floor mats and all the detail staff stopped working on my car to do his, 45 minutes later I asked for my car and 15 mins later I finally got my car, so a one hour job turned into a hour 45. I was so embarrassed but this guys management skill that I will NEVER go back there! EVER., the customer does not come first here! Less

They don’t have interior cleaning and rude employees

I come almost every Thursday. Deluxe touch less car wash for just $11.20. What can I say!

Fast service, competitive price and good quality cleaning for a brushless system. It was what I expected.

Paid for $19 car wash and still dusty everywhere, should have gone to the other automatic one on westminster highway instead.

Amazing team, amazing experience! I have been going to different car wash for the past few years but this one honestly was the best. Their soap has different colours and i talked with Robin who told us all the different things they do for their express wash and detailing. I got my bf a full detailing and we didn't quite understand what leather spa was until our car came back and the leather, the ... More

Amazing team, amazing experience! I have been going to different car wash for the past few years but this one honestly was the best. Their soap has different colours and i talked with Robin who told us all the different things they do for their express wash and detailing. I got my bf a full detailing and we didn't quite understand what leather spa was until our car came back and the leather, the matt, the carpet was a WHOLE other colour than what we were used to seeing (yes our car was dirty...) thank you for a great service!! Less

Used their outside car wash, better than all the petro, shell touchless car wash. Can't wait to try their interior washing as well

Over priced. Increased price by 150%. Past customers please be aware. Does anybody know any other affordable places? Thanks

Overpriced with worst service in Richmond

Wow! I was concerned, as it wasn’t cheap, however the wash was worth every cent. If you looking for a good detail, this is the place to go.

Very meticulous detail job. Highly recommend

好活！Very good!

Best touchless car wash I’ve been to. Even has a high Presure undercarriage wash. Great for dirty trucks like mine. Will come again.

Car wash done quickly and efficiently! The first run we went and a harden bird drop didn’t wash off completely and they offered me a second run to wash it off! Definitely worth a thumb up and recommendation!

迫于家里掌柜的压力 买车以来第一次做内部精洗 很靠谱 足足洗了六个小时 之前做外卖汤汤水水渗进座椅里了 本想着师傅可能用高压水枪洗一下就完事了 没想到这里的师傅真的很认真的用抹布擦了边边角角 光脚垫就洗了3+个来回 内饰现在和新的一样 真满意 现在我是真的 happy wife happy life了！相比之下 也对得起这样的价格了 I recently got my car's interior detailed for the first time since buying it, under family pressure. The team spent a dedicated six hours, and I was impressed. Food and drink spills from takeout had seeped into the seats, and whil... More

迫于家里掌柜的压力 买车以来第一次做内部精洗 很靠谱 足足洗了六个小时 之前做外卖汤汤水水渗进座椅里了 本想着师傅可能用高压水枪洗一下就完事了 没想到这里的师傅真的很认真的用抹布擦了边边角角 光脚垫就洗了3+个来回 内饰现在和新的一样 真满意 现在我是真的 happy wife happy life了！相比之下 也对得起这样的价格了 I recently got my car's interior detailed for the first time since buying it, under family pressure. The team spent a dedicated six hours, and I was impressed. Food and drink spills from takeout had seeped into the seats, and while I initially thought a pressure wash would do, the professionals went above and beyond. They meticulously used cloths to clean every corner, even washing the floor mats repeatedly. The interior now looks brand new, and I'm genuinely thrilled. The saying "happy wife, happy life" definitely applies now! Given the fantastic results, the price feels completely justified. Less

人手内外洗车很干净，包括后备箱缝隙里都清理很干净，前台Connie非常热心专业，以后还会再去

Good Car wash service with Led lighting show. Clean waiting room with good detailing work too. Recommended

The price increase recently 100 dollars for a X3 size SUV is definitely not worth.

The most basic touchless auto wash doesn't do a particularly good job.

Great touchless place to go, the air blow is better than regular, almost dry out after washing

Regular cleaning has raised from $35 to $88! Not coming back anymore!

280的detail，车放这一天，告诉可以拿车了。过来一看内饰都没擦干净，甚至手扶箱和后备箱下层里都没有吸。Supervisor态度恶劣，跟员工发火怒扇我车门。问我哪还有问题，随便找了几处就不耐烦，嘟嘟囔囔说我一次说不清楚。是你们做service还是我花钱找罪受？主驾驶方向盘和侧门键控的污渍这么明显的地方压根没清洁。质量差态度也这么差真是头一回见。

They increased their prices by 150%. Past customers be aware

I will not recommend getting your car detailed at this place. They said a picture is worth a thousand words. So got my car detailed and the end result? See photos. Charged me $120 including tips. This place is a joke.

Super clean, bargain for the price

Scam! Careful when you pay, realize they do it to a lot of customers dishonest is a goodbye forever

五星好评给前台小姐姐。

Charge Tips after Tax After I was written the above review about 40 mins later. the manager was try to gave me about 10 dollars tips by coins as refund. I put them back to the front desk and said I was not completed about the tips that I gave, but the tips formula you set was not right. He tried to give me back those coins again and said“keep your tips in your rest of life”! Well~ is that the at... More

Charge Tips after Tax After I was written the above review about 40 mins later. the manager was try to gave me about 10 dollars tips by coins as refund. I put them back to the front desk and said I was not completed about the tips that I gave, but the tips formula you set was not right. He tried to give me back those coins again and said“keep your tips in your rest of life”! Well~ is that the attitude and management style of the company? In the end, the cashier explained because of the system they used. It’s not a big money but it’s a big attitude to resolve problems especially as a manager. Less

Very nice work. Especially the window cleaning!!! Worth the price!!! The service was good as well.(the window before & after) see the difference! That’s the thing! Came again for cleaning my 藤原とうふ店86. Amazing service even on busy weekends!

Well priced and good work.

前台Connie姐 十分专业 热心

Quick service, also was nice and warm in the waiting room.

I'm from Alberta used to doing self serve, but was a nice break although everyone had the same idea at the same time so lineup was long

Terrible!

disappointed，the trunk wasn’t cleaned. Not worth the money

长期在这家洗车，非常干净实惠，推荐了很多朋友过来办卡。

非常遗憾！我觉得简单洗车外表就不要去了！$24.15（+小费+税）竟然连前风挡玻璃都没洗，用了我的雨刷和清洗剂，把清洗剂喷撒到引擎盖，回家才发现。

Cleaning the car this way , only $38, I think it’s good price, I would say that I am happy with their work, give it try :) but make sure you remove everything ( your stuff ), so they can take care of the rest , because usually they don’t touch your personal stuff inside your car

Got an appointment for dent repair. Fair price and time efficient. Results? Well, you can see from the pics. Staffs were friendly and helpful, especially Connie. Recommend the place and will be back for a car wash next time for sure.

👍

之前在他们家洗的车我觉得很干净，所以第二次来我就来办卡了。前台的女生会根据每个人的需求去建议办什么样子的卡，而不是随随便便就让你办卡，这是让我很舒服的地方。前台女生推荐的是充值卡，因为我家有两台车，我的家人要洗车也可以用。这种为客户着想的服务我很喜欢。他们家的服务态度我认为是Richmond数一数二的。起码前台和师傅们都是很有礼貌的

I bought the exterior and interior package. They did a pretty good job on the exterior and the obvious interior areas. However they didn’t do well for the console box as you can see in my photos.

Have to purchase the car wash inside. The car wash did a nice job for a no-touch automated system. Probably not the best for heavily caked mud but for my car that was just dusty after a long road trip, worked well.

my old dirty car was looked new after going to Mr Clean!😍

Hands down the best hand wash place in Richmond. All of the staffs are friendly and polite, especially the front desk. They really paid close attention to detail. Certainly will come back.

They are absolutely the best. Pay for 3 months at a time and go whenever your car needs a clean. Professional service always

Staff is friendly and efficient. I got ceramic coating for my car which included interior and exterior detailing. If you're on the fence about going with these guys, stop your searching and go for it! After the Service my 2018 X5 looks like a newborn baby, except it's shiny and hairless.

Used this car wash for the first time last month and had a great experience! The staff was courteous and did a great job on my car, inside and out. You can tell by the kinds of cars that go through here that they've earned the trust of people who care about their cars. The waiting room, decorated like an outdoor space, was comfortable and has free Wi-Fi. This isn't your run of the mill automatic ... More

Used this car wash for the first time last month and had a great experience! The staff was courteous and did a great job on my car, inside and out. You can tell by the kinds of cars that go through here that they've earned the trust of people who care about their cars. The waiting room, decorated like an outdoor space, was comfortable and has free Wi-Fi. This isn't your run of the mill automatic tunnel wash...no spinning brushes and nasty water here! Will definitely take my car back there again! Less

他们在洗车的时候划伤了我的车，已经漏底漆了，而且偷走了我放车上的钱。不推荐任何人去这里洗车。我想不到4 50的洗车店竟然如此肮脏和不负责任，祝关门大吉 少祸害别人

Best car wash in town. My car was like brand new after the wash, very impressive.

So impressed with the new ownership. Incredibly friendly. They took their time cleaning outside and inside. Good vacuum. New area to sit . There is a huge tv monitor where you can watch your car getting cleaned from beginning to end. Definitely coming back.

太拉了，洗了个寂寞 出了机洗冲一下就没别的了，套餐里打蜡啊什么的根本没有 中国人别骗中国人！

就离谱 怎么洗才能洗成这样的 今天才发现

It was great experience to have my car cleaning here. Nice service and attitude

前台小姐姐Connie特别的nice，办事认真服务周到，非常注意细节！而且车洗的也非常干净，生生把我的黑炭卡钳洗出了以前的红色！是一次特别完美的服务体验！

洗车非常的干净，前台小姐姐Connie漂亮又专业，很nice🥳 五星推荐

I have to say the management is excellent and Carol’s customer service was impeccable. The quality of work on the detail and the rim repair left a lot to be desired. I wouldn’t say I got good value for money, they did a full detail including a clay car polish and the polish washed off after a single delicate car wash. I was not impressed with the rim repair service they used, the blending was no... More

I have to say the management is excellent and Carol’s customer service was impeccable. The quality of work on the detail and the rim repair left a lot to be desired. I wouldn’t say I got good value for money, they did a full detail including a clay car polish and the polish washed off after a single delicate car wash. I was not impressed with the rim repair service they used, the blending was not very well done after they machined the wheel. Unlike many shops where they remove the wheel, remove the tire, machine, superheat, bake and paint they do it on site and charge the same price at roughly 250 a tire. It’s fairly noticeable where the difference is and the repair was. I’ve used another service for another car in Richmond that left my wheel flawless and the paint matching was superb. There’s a noticeable difference in the paint match here. The interior cleaning crew missed a few spots, and left a very greasy residue that my new detailer is fixing and working out. There was a greasy finish on all my leather that I had to buff and condition out with chemical guys leather conditioner, and a poor finish on my piano trim. I would recommend for a quick wash or vacuum job, but perhaps not for a full detail or rim repair. Unfortunately I did not take up close photos of the flaws when I picked up the car, it did look good right away when I saw it vs how dirty it was when I brought it in. Less

The only car wash I go to. Simple, quick, professional with reasonable pricing. The weekend is always a bit busy and takes 2hrs but normal weekdays take around <1 hr

Great service! Thank you

Very satisfied with the experience, the car is very clean and shiny

第一次来，前台的女生很认真的帮我们介绍每一个价格的区别。洗之前有交代他们车有树脂，车洗完后树脂都没有了，清洗的非常干净。价格合理，并且服务也很好。非常推荐这家洗车行👍🏼

After moved from Winnipeg to Richmond by driving my car 🚙， it deserves a good wash! 🧼 Been lots of car wash place, I think Mr Clean is the best in this business. Just like in the picture, you can observe from the big window or screen on the wall of the whole process of your car detailing. And lots of restaurants near this place that you can reach by walk. So you can just drop your car here the... More

After moved from Winnipeg to Richmond by driving my car 🚙， it deserves a good wash! 🧼 Been lots of car wash place, I think Mr Clean is the best in this business. Just like in the picture, you can observe from the big window or screen on the wall of the whole process of your car detailing. And lots of restaurants near this place that you can reach by walk. So you can just drop your car here then go for a lunch or cup of coffee ☕️ then pick up your car after. Btw the front desk staff is a very pretty Lady. 🥰 Less

服務態度很好，洗的乾淨👍👍👍👍👍👍

I visited here for the first time today and they cleaned my car better than I expected. Looking forward to driving on weekend. Thanks a lot!

My car was so dirty before cleaning. But they cleaned inside and outside perfectly. I want to come here again ; )

They don't offer drive through car wash!

Terrible service. Waiting time was 1 hour and they took 2 hours to finish. They pass other cars on front of yours. I really do not recommended this place.

首先，我在刷卡的时候 小费一分都没少给，我交钥匙的时候清楚的记得中控台旁边的茶杯托里有些硬币 一共13块钱 交车前还想着这里人不会这么low吧 硬币都拿 结果洗完车 我去超市需要硬币拿推车 好家伙 硬币给我拿的一个不剩～ 车洗的也没多细致 建议这里的员工啊 洗车前 把手脚先洗干净 谢谢

我很新的车，在这里给我洗出很多道划痕，我非常爱惜车自己根本不可能刮这样的划痕，还是金属面板，这是在用钢丝球擦的吗？？还有很多地方都没洗干净！来这里不是洗车的，是毁车的，等你拿到手就会发现车已经变样了：）

They didn’t vacuum the back row of my car.. how do I know this? My kids salt residual from the fries they ate days before still on the seat and floor.. it’s like they just cleaned the front of the car and hope you wouldn’t find out smh

Very professional service. They perfectly cleaned my Audi inside and outside. The good thing is they did it immediately when I gave them keys. They have excellect customer waiting room with huge screen where you can see what happens with your car in real time. I would definitely use this facility for my next car cleaning.

车洗的很干净！很专业，楼上还有休息室可以打小游戏。

Not clean, it’s dirty after washing. Bad experience

Very thorough job both inside and out of the car. Happy with their service and will return.

Mediocre service this time. The first time I went they did a good job. The second time I went they did a sloppy job.... disappointed at their service. They even dirtied my jacket in my car too....

This has to be one of the worst car washes I have had. The car looked like it wasn’t even washed with missed spots and streaks everywhere. I paid extra to have my mats cleaned and they were still dirty. My screen was dirtier than when I dropped it off. A touchless car wash does a better job. They also said it would take and hour and it took o we 2 hours. I would not recommend wasting your money... More

This has to be one of the worst car washes I have had. The car looked like it wasn’t even washed with missed spots and streaks everywhere. I paid extra to have my mats cleaned and they were still dirty. My screen was dirtier than when I dropped it off. A touchless car wash does a better job. They also said it would take and hour and it took o we 2 hours. I would not recommend wasting your money or time here. Less

They do a good thorough job, but are pricey, the worst part is the waiting area it is is a freezer!!!! an outdoor space with an attempt to close in (not well) highly suggest a HEATER for your customers while they wait, the front office staff have a heater area why wouldn't your paying customers???

My Macan was very dirty after offroading and lots of trips to the barn but their vacuuming and washing was very worth the money. It's as clean as it was when it was new and now I'm hesistant to get it dirty again :).

Paid for interior and exterior cleaning. Not happy with their service. Never recommend

Excellent service. Recommanded.

The car wash did an amazing job washing and vacuuming the car. Very please with the service, and the staff are very wonderful and nice! Waiting area is spacious, nice little turf garden and has free wifi :) Makes the wait seem so much shorter!

Very very clean and friendly staff

洗的很干净价格也很合适 伞丢在那里一段时间也帮我保管 推荐！

Did a full on polish and waxing on my car. It took around 2 hours and they did such a great job! Will come back for car wash as well!

Fest and clean, delivered high quality service, and it's quite budget friendly.

Best car wash ever! I came in here, the recepetionist was extremly nice. It was super busy so i waited abit longer, however, the car was so clean!!! Every detail was not missed. The receptionist also advised me about how to take care of my car better. Overall, good atmosphere and service. I got a year membership cause it was on sale and i just love it here!

Multiple missed spots, make zero effort correcting. Spoke with the manager who agreed the wash was not done well and refunded my money.

perfect service !!! just want to clean the new work van i bought - they make it look so clean and shiny like a new van 😇👌🏽 Highly recommend!

服務非常好!工作人員態度親切~Rmd最貼心的洗車服務!

人工洗車很乾淨，服務很周到！

The service was great，very good quality，and nice，friendly，and professional。Super clean like new。

The "cleanest" car washing experience ever in my life... I had my car washed here on Sunday Sept 12, after the wash I realized that almost everything in my trunk was gone, my basketball, my basketball shoes, my raincoat, my portable case, my carpet for the trunk, totally over $1000. You only left my umbrella and my fishing rods in the car. Please, if anyone from your team can see this comment, gi... More

The "cleanest" car washing experience ever in my life... I had my car washed here on Sunday Sept 12, after the wash I realized that almost everything in my trunk was gone, my basketball, my basketball shoes, my raincoat, my portable case, my carpet for the trunk, totally over $1000. You only left my umbrella and my fishing rods in the car. Please, if anyone from your team can see this comment, give me some explanation. Less

One of the best and affordable car wash. I became a regular customer and thinking to try their monthly wash package.

Stopped here with my Tesla on a road trip across Canada. They did a good exterior wash for a fair price on my car and the staff is very nice!

个人认为是Rmd最好的人工洗车了，不仅服务态度好而且贴心地帮我把车里沾满狗毛的小毯子也清理了

We came here after a difficult time finding a self serve car wash...all we needed was a 20 second power wash of the air intake for our diesel car to prepare us for a long road trip. The owner comes out and immediately says no, despite the worker in front of us already having a hose ready as he was working on another car. Never met such stingy people in my life. It would have cost no time or money... More

We came here after a difficult time finding a self serve car wash...all we needed was a 20 second power wash of the air intake for our diesel car to prepare us for a long road trip. The owner comes out and immediately says no, despite the worker in front of us already having a hose ready as he was working on another car. Never met such stingy people in my life. It would have cost no time or money for them, we were willing to pay. Such poor service. Less

Hubby was so thrilled with this service

I've brought my car here a few times, and I've always left impressed with the professional service, and with how clean my car is at the end.

Although price is not bad, but it is not that clean

Front desk girls are beautiful and nice. Also very patient to explain all the details to me. Probably one of the best car washes I ever had. They have a big TV in resting area so you can see your car wash status. Very impressive. The whole process is a bit long, I sat here for about 40 mins but the outcome is super great. They really paid attention to details. No wonder the business is also busy ... More

Front desk girls are beautiful and nice. Also very patient to explain all the details to me. Probably one of the best car washes I ever had. They have a big TV in resting area so you can see your car wash status. Very impressive. The whole process is a bit long, I sat here for about 40 mins but the outcome is super great. They really paid attention to details. No wonder the business is also busy and line up. Worth the money and wait. Less

洗的真干净

The car wash experience was smooth and easy, they did an excellent job cleaning my Jeep Wrangler, unfortunately towards the end of the car wash in the vacuuming area I witnessed one of the employees did not know how to drive my manual transmission vehicle and kept stalling the car and even grinded my first gear. After driving away i noticed that i can’t shift into first gear all the time now, And... More

The car wash experience was smooth and easy, they did an excellent job cleaning my Jeep Wrangler, unfortunately towards the end of the car wash in the vacuuming area I witnessed one of the employees did not know how to drive my manual transmission vehicle and kept stalling the car and even grinded my first gear. After driving away i noticed that i can’t shift into first gear all the time now, And I have had to book my car into a transmission shop to repair the issue they have caused… Update, they did damage a synchro but it is still working had to change my transmission fluid for 100$ and it seems to be working better now, I have updated my rating accordingly. Less

Hand wash cannot compare with anything! OMG! The car was spotless and cleaned like I ordered a fully detailing inside-out. Very impressed with the work, the quick turnaround, and the quality of service. I was hesitant when I saw the line, but it was worth it!

Best car wash I have ever been. Clean, professional, on time and great prices. Even though it is a half an hour drive from my house it is totally worth the drive. If you want your car to look and feel brand new you go to Mr.Clean.

I don’t usually post reviews unless I’m very impressed After driving by many times I decided to give it a try. Timing pretty good even though there was a line up they very fast and efficient. Nice sitting area that feels your at the park with a big screen so you can see your car being cleaned. The place is very tidy, realy not like you typical car washes where there’s lots of mess. Well worth the... More

I don’t usually post reviews unless I’m very impressed After driving by many times I decided to give it a try. Timing pretty good even though there was a line up they very fast and efficient. Nice sitting area that feels your at the park with a big screen so you can see your car being cleaned. The place is very tidy, realy not like you typical car washes where there’s lots of mess. Well worth the 5 stars. Less

The place to go to in Richmond for any of your car care needs. This place works like an amazing assembly line of different services. You get a full car clean up in a very short amount of time due to their efficiency. Very fair prices. Absolutely outstanding value for services! Friendly staff too!

Finally a nice clean car wash that do a good job. Friendly staff and a nice inside patio to wait for your car gettin cleaned. The attention to detail is very good. I saw I believe the owner even doing a final walk around checking my car making sure nothing missed. Overall a very good experience and outcome.

Brought my toy to me clean this Monday. They offer an excellent service. I’ll definitely go there again!

我是在网上看到好评过去洗车的，但结果非常失望！不推荐大家去！车子没洗干净，员工的服务态度更差！到店里时，我特意和前台交待，说孩子坐车吐后座了，帮我洗干净一些，接待人员没有任何回复说有问题，过了一天，我在后座安装孩子的安全座椅时，才发现座椅地毯根本没有做任何清洗，连脚垫都还有呕吐物在上面，太不负责任了！如果当时告诉我呕吐物不能清洗，或者需要加钱清洗，我都没有意见，结果他们完全推卸责任，根本不承认！那个前台还说告诉我只能吸一下，事实上她说好，根本没有告诉我说洗不干净！60块的洗车费，尽然连个脚垫都没洗干净。差差评！

Great service!

Just bought a used little car, was super dirty, but they made it clean like a new car. And price is quite fair. Obviously I'll bring all my vehicles to them. 服务态度非常好，把我刚买的小车洗得跟新的一样。价格也非常公平。以后我的车都交给他们洗了。强烈推荐！

洗车洗的太仔细了，说实话洗车很多都是人多了洗的就不是那么仔细了 这边无论什么洗的都很有质量 而且分工明确 最后还有manager做最后的检查 不满意再重新洗 非常好 真心推荐

洗的很细小贵

Pretty good car wash. Had some missed spots interior but they fixed it right away!

Haven’t washed my Tiguan for long time and it’s dusty. Drove by this place the other day and saw the line up, so just give it a try. Really impressed by the result, clean and shine. Price is also reasonable. Will refer it to my friends.

Hands down the best car wash I've been to. Really great prices and the employees have a great attitude as well. My car came out completely clean and shining, and the interior was spotless. Really good work, and I highly recommend them. Definitely consider them for your next car wash!

这个地方洗车真的干净，服务态度特别好，而且价格很公道