based on 1183 reviews
excellant service..was here on time . job done quickly .
Staff was professional and the work was completed on schedule.
I recently had another great experience with Vaillancourt Plumbing, and I couldn't be happier. From the moment I called, the lady on the phone was extremely helpful and professional, setting a positive tone right away. The plumber, Trevor, who arrived was right on time, very neat, and respectful of our home, which I really appreciated. He was not only knowledgeable and efficient but also persona... More
I recently had another great experience with Vaillancourt Plumbing, and I couldn't be happier. From the moment I called, the lady on the phone was extremely helpful and professional, setting a positive tone right away. The plumber, Trevor, who arrived was right on time, very neat, and respectful of our home, which I really appreciated. He was not only knowledgeable and efficient but also personable and friendly. He even took the time to offer some helpful tips, which was a nice touch. The biggest surprise? My dogs, who normally hate strangers in the house, actually liked him! It's true what they say about dogs having a sense for good people. This was my second time using Vaillancourt, and their consistent professionalism and customer-first approach make them my go-to choice. Highly recommended by both me and my dogs! Less
They fixed my leaking bathroom faucet quickly and efficiently.
Wonderful and professional company. The pricing is fair and the work is second to none. Will definitely use again.
Valliancourt Plumbing was amazing to provide assistance to my elderly parents in an urgent situation. Crystal, Trevor and the team understood the urgency provided excellent customer service and communication throughout. So grateful to our family member who recommended Vallaincourt. Planning to call them for future accessibiity renovation projects. Thank you Vallaincourt!
Good communication. Arrived when they said they would. Knew exactly what to do to fix my issue
Lonnie the technician arrived at time expected, and quickly diagnosed and resolved my plumbing issue. I was very impressed by the level of service and Lonnie's professionalism.
I was 100% satisfied with the service provided by Vaillancourt Plumbing. The plumber, Trevor, was very efficient, friendly and coordinated perfectly with the municipality in having the water turned off in order to perform the work. The work was performed very quickly, resulting in a minimum of time without water. I will definitely be calling Vaillancourt for my future plumbing needs
I was very pleased with the work that was done. It was completed within the time frame given. I will definitely be using them in the future.
Great service from Shane. Very professional
I needed to have the both the fill and waste valves on a toilet replaced. The tech arrived when he said he would, had the right parts and completed the job expeditiously. No mess left. Charges were as quoted. I would not hesitate to call Vaillancourt again
Want to give a shout out to Vaillancourt plumbing, Trevor our plummer was courteous and knowledgeable and prompt, he replaced our main water handle, they took care of calling the town to turn water off and again back on, they took the stress off of me, couldn’t ask for anything better than that, highly recommend Vaillancourt plumbing. Thank you again, Joanne Spring
We discovered a leak in the main water line into our home and due to our location it required a complex repair. We were in excellent hands with Vaillancourt Plumbing who promptly determined a plan and managed the project from start to finish. Vaillancourt’s exceptional customer service and personable team made a stressful situation less so.
Had a small plumbing repair. They came quickly and repaired the issue. The costs for service and parts were clearly explained so no surprises. All the staff that I spoke to were very friendly and helpful. I give my full recommendation. Great company and great work and reasonable price. Thank you
We were very impressed by the professionalism demonstrated by plumber Lonny, and his apprentice, throughout our dealings with both of them earlier this month. The job was completed very promptly, with attention given to tidying up afterwards, which was most appreciated.
Great team from Crystal, the customer service rep. Brian, who provides free estimates, 2 guys who install the laundry connection in the basement and Meghan who follows up on the completion of the job. Well done! I'll recommend Vaillancourt Plumbing & Drains to anyone.
Vaillancourt Plumbing is the best at figuring and repairing any major plumbing issues. They’re very knowledgeable and follow up with any questions and concerns that is asked every step of the way to make sure the process runs smoothly. 10/10!
As usually happen I unexpectedly found myself without a water heater. Having used this company before to help with water issues in my basement I called them up again. They were professional and efficient - a new heater would be needed (which was expected), they presented three options covering different price points and styles. The two men (I apologize for forgetting their names) showed up on tim... More
As usually happen I unexpectedly found myself without a water heater. Having used this company before to help with water issues in my basement I called them up again. They were professional and efficient - a new heater would be needed (which was expected), they presented three options covering different price points and styles. The two men (I apologize for forgetting their names) showed up on time each day and except for the moment I thought that one person hauling my old heater up the stairs on a dolly would wreck my stairs (it didn't) I was able to focus on work as they worked with no concerns or worries. The office staff are also easy to work with and they were gracious as I kept missing calls do to meetings. But it all worked out. Highly recommend. Less
Exceptional “start to finish” service! THANK YOU to the AMAZING STAFF for being friendly, knowledgeable, prompt and entirely professional!!!! Will definitely call for any future plumbing repairs!!!
I was able to get a plumber from Vaillancourt Plumbing at short notice to fix the shower faucet which was great. The plumber did a great job and replaced the part to resolve the leak. Very happy with the service. Perhaps, because it was the first time I have had to call a plumber to fix anything in the house, I was not prepared for the "sticker shock" for getting plumbing services. Other than the... More
I was able to get a plumber from Vaillancourt Plumbing at short notice to fix the shower faucet which was great. The plumber did a great job and replaced the part to resolve the leak. Very happy with the service. Perhaps, because it was the first time I have had to call a plumber to fix anything in the house, I was not prepared for the "sticker shock" for getting plumbing services. Other than the expense, very happy with the services from Vaillancourt Plumbing. Less
Vaillancourt Plumbing is always my go to company for any plumbing related work. I have used them several times over the years and have never been disappointed. I would definitely recommend this company.
Excellent service and experience from the first moment I called Vaillancourt Plumbing to fix a main drain clog to the goodbyes from the Tech, I could not have asked for a better experience.
I had a great experience with Vaillancourt Plumbing & Drains. Guys came the same day, cleared my blocked sewer, ran camera into the sewer pipe (for extra cost), explained why I had issues and what to do in the future. They use proper equipment for the job. All around positive experience. Will call them in the future if problems happen again.
I want to appreciate Mark for his fantastic job fixing the cracking sound in my toilet pipe and eliminating that awful sewer smell. Not only was the issue resolved quickly, but he also explained everything in such a clear and helpful way. Super professional and friendly service, I couldn't be happier. Thank you so much!
Great experience replacing my laundry's faucet. Easy to book, service on time, all works fine now
Great job and excellent customer service.
Very good company. The work was done all within one day and professionally done. I am very happy that I chose this company
Obtaining an appointment was easy and Trevor the plumber was on time, professional and left the bathroom area clean. I would recommend Vaillancourt and will use them again if I unfortunately have another plumbing problem.
The technicians were courteous and efficient. Thank you. Sharon
Trevor was in and out of here fixing the leaks. Awesome! Found my go to plumbers!⭐️
We recently had Vaillancourt Plumbing replace the main shut off in our home, everything had to be co-ordinated with the city to also shut off the water at the same time. Patsy was a pleasure to talk with and made sure everything was timed perfectly. Trevor did a fantastic job and also was a pleasure. I would recommend Vaillancourt Plumbing to anyone in need of their service.
I recently needed a plumber. I had seen the signs for Vaillancourt Plumbing for years and called. The response was immediate.Trevor came out, immediately saw the issue and fixed it within half an hour. I will definitely use this company again. Excellent service, workmanship and friendly people.
Very happy with service. Hot water tank replacement went smoothly.
I called Vaillancourt to replace my main shutoff valve in my home, they called the region to coordinate shutting off the water supply to the house and replaced the valve within the time the region allotted them . This is the second time I have used there services and have been pleased and satisfied both times.
Very well run business. Great experience from calling to book,to having the plumber come and do the work. They even called back a week later to make sure everything was working well. We would definitely recommend them for any plumbing needs.
Friendly and prompt service from my first reach out call to the plumber coming to do the work on my kitchen sink. He was knowledgeable and explained everything as he went. I will be a repeat customer! Thanks again for your help.
I received a very timely response from Vaillancourt plumbing. I was very impressed with there work!!
Efficient, knowledgable, punctual, and friendly. We’ve lived in Whitby for 30 years now, and would recommend Vaillencourt Plumbing for their project or problem. Thanks, Pete
Stress free process from quote to installation. Professional people providing top notch service. Highly recommend.
Fast, efficient, very friendly service. I would recommend Vaillancourt to anyone!
Called on a long weekend with some serious plumbing issues. Vaillancourt sent Marc out and he was able to fix the problem in a program manner. Thank-you for good service.
My plumber Mark was professional and arrived at the time promised, worked on the first project replacing a hot water tub faucet washer. Then went over to the next project and replaced the Tub spout both jobs were completed in about one and a half hours.
Great company to get plumbing. Independent, no big company BS and charge fair prices. 2nd time using and will not be the last, 1st choice for now on!! Got a family "friend" to do work before and found out he charged me way more "shop rate" even though he did this on the side - some "friend" and the work was not that good either. Highly recommend Vaillancourt to anyone, they even followed up to se... More
Great company to get plumbing. Independent, no big company BS and charge fair prices. 2nd time using and will not be the last, 1st choice for now on!! Got a family "friend" to do work before and found out he charged me way more "shop rate" even though he did this on the side - some "friend" and the work was not that good either. Highly recommend Vaillancourt to anyone, they even followed up to see how they did - they care about their customers and their work. Less
Contacted vaillancourt with emergency plumbing issue on the civic long weekend and they sent someone out within 2 hours, and it was fixed later that afternoon. Great customer service, and kind! Thank you!
From the first phone conversation to the final bill, everything was stress free. Our leaky toilet was fixed ! I will definitely call Vaillancourt Plumbing for my next plumbing issue
The Vaillancourt team provided same day service. They were once again professional and competent. .
I am really impressed with the work I had call Vaillancourt Plumbing to do. Great service from their customer service to when the day the work was done was seamless. They where very professional about the whole process and even answered all my questions and showed me what they where doing and why. I have used Vaillancourt Plumbing twice now and will continue to use them in the future.
I called Vaillancourt for a shower issue recently, I had used them once before and was happy with their service. Trevor and his helper came before noon and had the problem fixed within an hour. Very courteous, nice guys.
Vailliancourt promptly returned my call, booked my appointment and quickly resolved my problem.
Excellent service from start to finish. I would highly recommend Vaillancourt Plumbing for all your plumbing needs.
The service was great. We called to book an appointment and the next day the plumber arrived at the scheduled time and repaired our toilet. As a heads up, they sent us a text and a photo of the plumber to inform us that the plumber was on his way. Great service and customer focus.
I was very happy with the service provided by Vaillancourt Plumbing. I found them to be courteous and very professional.
Very happy with this organization. From fist contact their elevated level of customer service was very apparent. Before work could be done we needed to have the municipal water shut off. They took care of all of the logistics with the city and explained how everything would take place. They took a complex process and made it seamless. The work was completed quickly and professionally. Great peopl... More
Very happy with this organization. From fist contact their elevated level of customer service was very apparent. Before work could be done we needed to have the municipal water shut off. They took care of all of the logistics with the city and explained how everything would take place. They took a complex process and made it seamless. The work was completed quickly and professionally. Great people. We’ve definitely found a new plumber for our furniture needs. Less
Had problems with the water pressure from my kitchen sink faucet. The service I received was prompt efficient and very helpful. Problem resolved. Highly recommend
From scheduling to plumbing issue resolved. A+++.
Great service by Vaillancourt Plumbing. Very professional and did a great job. Great communication with the office and the plumber. Reasonable price for great service. Will definitely continue using for all my plumbing needs!
Excellent service from the beginning to the end.
Fantastic service from the moment my call was answered til the plumbing technician quickly and efficiently fixed our problem. Great communication and great prices.
I have had other plumbing companies in my house over the years and I was never that pleased. I came across Vaillancourt plumbing when I was in a desperate situation and right from the start they were awesome. I was impressed not only with the workmanship and the friendliness of the staff but also the fact that they keep me up to date by text to let me know updated timing and who is coming so th... More
I have had other plumbing companies in my house over the years and I was never that pleased. I came across Vaillancourt plumbing when I was in a desperate situation and right from the start they were awesome. I was impressed not only with the workmanship and the friendliness of the staff but also the fact that they keep me up to date by text to let me know updated timing and who is coming so the day of my service so that was very much appreciated and set them apart from other companies that I have seen. I have used them a few times now and I have recommended them to friends and they also had a very good experience. Less
Your staff quickly repaired the leaky tap. He was efficient, neat and personable.
The repair was completed quickly and cleanly. A minor problem was dealt with accuracy. Trevor, the plumber was pleasant and cooperative.
Great service and timely response. Will call again when in need of plumbing help.
Quick response and expert service at a reasonable cost- well regarded business for a reason 👍🏻
The plumber showed up on time, performed the work perfectly and left us happy. Can't ask for more than that. 5 stars for sure!
Trevor was great -- fast, efficient,friendly and polite. Problem was solved quickly. All done at a fair price with a senior discount to boot. Will definitely be calling Vaillancourt next time I need a plumber.
We hired Vaillancourt Plumbing to install a water line to our fridge and replace a ruptured outdoor frost tap. The plumber [Shane] arrived as scheduled. After reviewing the jobs he provided an on the spot quote. He completed the jobs quickly and professionally. I would hire them for any future plumbing jobs. Peter Hubley
Quick, efficient service on an emergency repair. The tech was knowledgeable and professional. The text message that the tech was on his way, with a picture, was a nice touch.
I recently developed a serious plumbing issue which needed prompt attention. I called Vaillancourt Plumbing on the advice from a friend late on a Friday afternoon. The staff were so understanding and helpful in arranging a visit for that same day. Alex came quickly and fixed the problem although it took awhile since the main pipe to the street was severely clogged. I can't say enough for their pl... More
I recently developed a serious plumbing issue which needed prompt attention. I called Vaillancourt Plumbing on the advice from a friend late on a Friday afternoon. The staff were so understanding and helpful in arranging a visit for that same day. Alex came quickly and fixed the problem although it took awhile since the main pipe to the street was severely clogged. I can't say enough for their pleasant, quick and proficient response. Less
Trevor from Vaillancourt Plumbing was great. He replaced the shut off valves for my backyard/garage hose and replaced a few parts in my toilet. He diagnosed the issues quickly and was able to complete the work on the spot within an hour. Vaillancourt Plumbing followed up a few weeks later to ensure I was satisfied with the service. I will definitely be using their services again in the future.
Friendly, on-time, and courteous service. Our plumber Alex made recommendations based on industry experience, and worked every minute of the time he charged.
Quick and efficient! Thank you for taking care of our clogged bath tub.
Our technician was very punctual, which I completely appreciate! He was respectful of our home, putting on shoe cover before entering. He dealt with our issue promptly and had the parts needed to handle it same day.
The two plumbers that came to do the work were friendly and worked quickly. They fixed the issue and improved the pipe work from the previous design. The only small issue was it took three appointments to start the job. All somewhat understandable however. First appointment was a no show due to other jobs delaying the plumber and he couldn’t get here in time at the end of the day. Second visit th... More
The two plumbers that came to do the work were friendly and worked quickly. They fixed the issue and improved the pipe work from the previous design. The only small issue was it took three appointments to start the job. All somewhat understandable however. First appointment was a no show due to other jobs delaying the plumber and he couldn’t get here in time at the end of the day. Second visit the plumber sized up the job and said it was too big for one person. Third visit got the job done. The only suggestion I would have is maybe the company ask for a picture of the pipe work if possible to size up the work before sending anyone. Other than that I would definitely recommend Vaillancourt Plumbing. Less
I had the pleasure of working with this company, and this young man was so helpful and friendly. I can’t say enough about him. He mentioned that his dad owned the company, and that made things even better, as he worked so hard for me. We will be using this company for all our heating, ac, and pool related issues going forward. Cannot recommend enough!
I am very pleased with Vaillancourt Plumbing. By far the best experience I have had with anyone I have hired. Mark did amazing work and I could see that he takes pride in what he does. Will be hiring them again
Vaillancourt Plumbing was amazing. Shane, the plumber that came to my house, was super friendly and took all the stress out of the situation. My issue was fixed quickly and the customer service was great!
Replaced water valve in minutes… and took time to pet our dog… thanks for the awesome service to restore hot water
I used Vaillancourt to install a toilet in my basement many years ago and was very happy with the job they did for me. When I needed a plumber recently to help fix a problem with my toilet which wasn't flushing properly, and to replace an isolation valve, Vaillancourt immediately came to mind. Their office confirmed that I had a usable toilet in the house and fitted me in the next business day ... More
I used Vaillancourt to install a toilet in my basement many years ago and was very happy with the job they did for me. When I needed a plumber recently to help fix a problem with my toilet which wasn't flushing properly, and to replace an isolation valve, Vaillancourt immediately came to mind. Their office confirmed that I had a usable toilet in the house and fitted me in the next business day at a time that was convenient. They even adjusted their schedule to fit mine. The plumber, Trevor, quickly replaced the isolating valve and was able to repair my toilet saving me the cost of a new toilet. Trevor was very efficient, courteous and cleaned up after he finished. I will certainly use Vaillancourt again if I need a plumber. Less
On time did a good job great guy to talk too.
Had Vaillancourt in to swap out a diverter and thermostatic valve in the shower. It was a hard place to access but Trevor and his apprentice got the job done. Very happy with the work. This is the third time I've used Vaillancourt Plumbing because of the great job they do. Highly recommend them.
Vaillancourt Plumbing was super easy to work with. They got back to me quick, I didn't have to wait long for an appointment, and our technician Shane was quick, worked clean and was really nice. We had 2 shut off valves replaced after a leak and everything is perfect now. I love the validations via text with the pictures of who's coming, it gives peace of mind when one is home alone. I would 100%... More
Vaillancourt Plumbing was super easy to work with. They got back to me quick, I didn't have to wait long for an appointment, and our technician Shane was quick, worked clean and was really nice. We had 2 shut off valves replaced after a leak and everything is perfect now. I love the validations via text with the pictures of who's coming, it gives peace of mind when one is home alone. I would 100% Vaillancourt and they will be my first call for any other issues. Less
Fantastic service! I had an appointment for the next day. I was notified that they were showing up soon and who was coming. Repair was done quickly. All staff I dealt with were friendly and courteous.
I 100% recommend Vaillancourt Plumbing! They were really helpful and quick. Plus we had some laughs, thank you for all your help!
We had a toilet replaced. Great service and the plumber that came was on time and very neat. My go to company for all plumbing needs.
Very pleased with service. The plumber, Trevor explained everything. He worked quickly and efficiently. Great job well done.
Great prices and service. I have used Vaillancourt multiple times and they always deliver. Highly recommend!
I am very happy with the service I receive from Vaillancourt Plumbing. Mark is very patient about explaining what is wrong and how to fix it. I have learned a lot about plumbing and trust that the job will be done right.
A great great company - professional yet personal ! Brian really understood my water problems and I trusted him entirely and thanks to his experienced plumber Trevor , the work was done totally to my satisfaction and beyond . If you want an honest job done properly, I suggest and highly recommend Vaillancourt Plumbing 😊
Easy to book, good service provided. A bit expensive for the work that was completed but I guess that's how flat rate works
Very prompt, professional and friendly service. Would definitely use again.
Quick and friendly service! They showed up when they said they would and fixed the issue right away!
Very professional, on time and did a very good job. I had them replace a water heater, two taps, fix a valve and snake the drain. They were very polite and easily accommodating to the fact that we have an indoor cat that likes to run outside if she gets the chance. We will definitely call them again for any plumbing needs.
From the after hours phone call through to the fast completion of the leak in our basement. They made this emergency less stressful. I will use them again.
Customer service through the phone was a positive experience. Easy booking and great communication and follow up from the company.
Very impressed with the professionalism and kindness of everyone in this organization. They treated me with such respect, were incredibly efficient, interested and helpful. Absolutely recommend.
This is our first time using Vaillancourt Plumbing and we are so happy with their service. The first company (Sewer Squad) quoted us $4,000 to excavate the ground to unclog the drain in the ground because they couldn't unclog the drain using the snake. I wanted a second opinion so I called Vaillancourt Plumbing and thankfully I did. Shane the technician came the next day and unclogged the drain... More
This is our first time using Vaillancourt Plumbing and we are so happy with their service. The first company (Sewer Squad) quoted us $4,000 to excavate the ground to unclog the drain in the ground because they couldn't unclog the drain using the snake. I wanted a second opinion so I called Vaillancourt Plumbing and thankfully I did. Shane the technician came the next day and unclogged the drain within an hour without excavating the ground at a fraction of the cost. He put in the effort and time needed and did a great job. Vaillancourt Plumbing is honest and will not do unnecessary work. I highly recommend them and will use them for any future plumbing problems. Less
Trevor came within 2 hours of my call. He was professional and very proficient. The plumbing under the kitchen sink began to leak and the faucet as well. I bought a new faucet as Trevor was re- plumbing and that was installed as well. I am very happy with the service provided.
I’ve been in this house for 4 years and my kitchen sink has been a nightmare. Spent hundred of dollars snaking cleaning drain and nothing. Ed (the owner) comes looks at the drain follows into the basement and tells me that it blocked from underneath? What up it is. Mark and handsome Alex came out and bam it’s down all of my taps bathrooms kitchen sink work like a dream and he gave me some prevent... More
I’ve been in this house for 4 years and my kitchen sink has been a nightmare. Spent hundred of dollars snaking cleaning drain and nothing. Ed (the owner) comes looks at the drain follows into the basement and tells me that it blocked from underneath? What up it is. Mark and handsome Alex came out and bam it’s down all of my taps bathrooms kitchen sink work like a dream and he gave me some preventative tips to follow. Thank you Vaillancourt plumbing and drains. Less
Excellent services, call on the morning got service that same day just a few hours later, the service tech was very pleasant and knowledgable
Always friendly and professional. Jobs were done quickly ad exceeded our expectations. We had multiple plumbing issues and both Trevor (who did most of the jobs) and Shane (who did one job on another job) were terrific. I have no hesitation in recommending this company and its' staff from the office to the front line workers. A class operation.
Called Vallaincourt Plumbing for the first time on a friend’s recommendation. The problem was not an emergency, but was taken care of promptly. The technician was super friendly and helpful and the problem was fixed within an hour. I recommend this service to anyone.
Prompt excellent service. Would highly recommend.
Had a water hammer issue with my home. I called and left a message & had a returned call the next day and booked the appointment The day of the appointment I received a text notifying me the technician was on his way with a picture of the technician for verification Tech arrived and within minutes he diagnosed the issue and in about 45 mins both toilets were working better than they ever have ... More
Had a water hammer issue with my home. I called and left a message & had a returned call the next day and booked the appointment The day of the appointment I received a text notifying me the technician was on his way with a picture of the technician for verification Tech arrived and within minutes he diagnosed the issue and in about 45 mins both toilets were working better than they ever have Problem solved!! Easy and straightforward - I would certainly recommend them to anyone! Less
Very easy to schedule the service, date, time to my preference(which was effectively next day). The techs arrived on time, were very professional, conducted the work quickly, reviewed the results with me, and were on their way in no time. Recommended!
Great experience from beginning to end. Very understanding in scheduling, went through my options in depth and had someone come complete the job required in a timely manner. Will use them again without a doubt.
I am a first time customer and pleased with the overall service they provided me. From my initial call to schedule my appointment, to the actual repair service and received a follow-up call to ensure everything went well. Everyone I dealt with at Vaillancourt Plumbing were friendly, Professional and provided great customer service! I would definitely use their services again.
Vaillancourt was fantastic with the service provided after getting a referral from a friend. They did great job coming on the provided time frame and finishing the job the same day. Would highly recommend them. Thanks
We had a plumbing emergency with our main pipe to the septic clogged. I called into Vaillancourt plumbing and was able to book an appointment within minutes. Shane was able to solve the problem very quickly and even helped us shovel soil back over the septic tank lid. Shane had helped us in the winter with a drainage issue with our kitchen sink. A different plumber I had in prior to that had just... More
We had a plumbing emergency with our main pipe to the septic clogged. I called into Vaillancourt plumbing and was able to book an appointment within minutes. Shane was able to solve the problem very quickly and even helped us shovel soil back over the septic tank lid. Shane had helped us in the winter with a drainage issue with our kitchen sink. A different plumber I had in prior to that had just sold me a bottle of some liquid to pour down the drain which didn’t really do anything. When Shane looked under the sink he immediately knew what the problem was and changed around the piping setup which completely fixed the problem. I would highly recommend Vaillancourt to anyone and I will continue to call them for any future plumbing issues Less
Thanks for such prompt and professional service!!
Excellent and quick service.Bery good repairman
Shane was very nice, very helpful, instructed us in the use of everything. Called around to several suppliers to find all parts required to complete our job.
Contacted Vaillancourt to check out and repair a leaky toilet...appointment scheduled easily and Trevor arrived as promised...job completed quickly and great work...will definitely use them again..great people to deal with...
Vaillancourt Plumbing is absolutely wonderful. I needed a plumber for my mother in law that's not well ... they were booked all week with the exception of Friday, so an appointment was booked for that day. After making that appointment, I realized I wasn't going to be able to meet them at her house ... I called back to see if it was possible to have someone for Thursday instead. Even though that ... More
Vaillancourt Plumbing is absolutely wonderful. I needed a plumber for my mother in law that's not well ... they were booked all week with the exception of Friday, so an appointment was booked for that day. After making that appointment, I realized I wasn't going to be able to meet them at her house ... I called back to see if it was possible to have someone for Thursday instead. Even though that day was filled ... she made it her mission to accommodate and re-arranged Thursdays appointments for me!!! That's exceptional customer service!!! Alex came and spent several hours working through the issues regarding the kitchen sink ... he went above and beyond to not only fix the backed up pipes .. but he actually replaced a piece of pipe to allow the proper drainage ... he was outstanding!! His patience and kindness was something that other companies out there should follow!! I absolutely recommend this company for any plumbing issues, hands down!! Thank.you so much for fitting me in, going out of your way to re-arrange your schedule and making that day happen! You sent a wonderful young man who was extremely knowledgeable and most definitely punctual and courteous. Couldn't of asked for better service! You guys are the best!! Best wishes to you all.🤗 Less
Quick reply and service was done on time, and professionally. The booking was great with the text heads up the technician was on the way. Excellent service.
Patsy was not only friendly but extremely helpful (suggesting pics of plumbing issue) and very professional. Our appointment was booked same week, for which we were most grateful. Plumber Trevor arrived promptly, looked at the issue, then got right to work. He explained what was required, answered all my questions, and left the work space neat and tidy. Invoice was prompt, accurate, and payment ... More
Patsy was not only friendly but extremely helpful (suggesting pics of plumbing issue) and very professional. Our appointment was booked same week, for which we were most grateful. Plumber Trevor arrived promptly, looked at the issue, then got right to work. He explained what was required, answered all my questions, and left the work space neat and tidy. Invoice was prompt, accurate, and payment methods convenient. We can't thank you enough. Vaillancourt Team, you've been added to my contact list as "our" plumber. Well done! Less
I have been dealing with Vaillancourt for 40 years, and have never been disappointed. The men that have come always been pleasant and never left a mess.
Had a pleasurable and professional experience when dealing with Vaillancourt Plumbing. From Krystal in the office right up to dealing with Brian Vaillancourt, you can tell they truly value customer service. I would highly recommend this company to give them a call if you require any plumbing needs. Thay are long-standing family owned business in Durham and it shows.
Great experience all around, from the initial phone call to set up the appointment that was arranged for the next day, to the service. Shane was super nice and professional, installation of new fridge water supply line was completed in no time. Would highly recommend!
Had a drain back up for the second time. The first time this DIYer tackled it himself. After 4 hours of teaching the household a bunch of ways to string four letter words together the drain was finally cleared after finally getting the snake 25’ in. Obviously, I didn’t clear it well enough because it clogged again 8 weeks later. Rather than putting me (us) through that again I caved and reache... More
Had a drain back up for the second time. The first time this DIYer tackled it himself. After 4 hours of teaching the household a bunch of ways to string four letter words together the drain was finally cleared after finally getting the snake 25’ in. Obviously, I didn’t clear it well enough because it clogged again 8 weeks later. Rather than putting me (us) through that again I caved and reached out to Vallaincourt Plumbing. I called in the morning around 10:00 am. Crystal was pleasant and professional and efficient. She advised she could have a technician to the house between 12:00 and 4:00. I was texted that Alex was on his way and he arrived at 1:00. I was very happy with the promptness. Alex, was very efficient and was able to install 2 clean outs and was able the get 30’ of snake into the drain and solved my issue. I highly recommend Vallaincourt plumbing for any plumbing needs. Craig Less
I recently had an emergency pipe-burst on a weekend. Vaillancourt was able to arrange a technician within an hour to the house to tend to the situation. The job was done perfect, done in a short period of time, and the technician explained the situation & resolution. My constructive feedback would be that although the urgent fix was completed within 30-minutes; that the technician take a littl... More
I recently had an emergency pipe-burst on a weekend. Vaillancourt was able to arrange a technician within an hour to the house to tend to the situation. The job was done perfect, done in a short period of time, and the technician explained the situation & resolution. My constructive feedback would be that although the urgent fix was completed within 30-minutes; that the technician take a little time to review the surrounding area to confirm if other updates need to be made. We all know emergency fees can be high, so while we agree to pay these hourly fees, if there is 20/30 minutes remaining in the hour, take the time to inspect the area for any possible issues. That's all. I will use your services again in the future; and I recommend your services to others. Less
As first time customers, we were very pleased with the ease of scheduling, the pleasant professional technician and the speedy resolution of our clogged drains. We will certainly recommend Vaillancourt to our friends and neighbours
We were in need of a plumber to fix the toilet in our only bathroom. We called Vaillancourt Plumbing and they sent Trevor S to repair it. He arrived quickly and was pleasant, efficient, knowledgeable and we highly recommend Vaillancourt Plumbing.
What an amazing experience again. A family run business with heart whose employees are dedicated to the clients needs. Shane was outstanding. I would recommend this company to anyone who needs qualified, professional and timely services When employees speak so highly of the owners, it speaks volumes
If you’re looking for a professional plumber then look no more. I have used their services twice and both times they were good to deal with. From the first call to book an appointment to the completion of the work, I couldn’t have received better service. Great workmanship, reasonably priced and they even text you when they are on the way. Very good plumbing service.
Timely response, professional and courteous. Second time doing business with them and recommended them to a relative. Very happy with their service.
First time using Vaillancourt Plumbing and couldn't be happier with their service. The lady I spoke to on the phone was extremely helpful and friendly and was able to fit me in on short notice before a long weekend. The person who arrived was professional and courteous. Price was very reasonable. I will definitely use them again in the future.
Helpful and efficient service. Friendly
They are knowledgeable, on time, professional, friendly and courteous and the price was very reasonable. The finished product looks great, and it works. A special thank you to the Administrative Team and Trevor who answered all my nonstop queries. I would definitely call them again. Thank you.
Trevor was the technician who came to my house to address a plumbing issue. He was very knowledgeable and able to present my options to me in a clear manner. He completed his work - it was excellent, and he also went the extra mile to show me some additional things that helped me to understand and maintain my plumbing systems. Next time I need a plumber, I am calling Vaillancourt and requesting ... More
Trevor was the technician who came to my house to address a plumbing issue. He was very knowledgeable and able to present my options to me in a clear manner. He completed his work - it was excellent, and he also went the extra mile to show me some additional things that helped me to understand and maintain my plumbing systems. Next time I need a plumber, I am calling Vaillancourt and requesting Trevor! Less
Excellent service, resolved plumbing drainage issue.
Trevor was fantastic. Friendly, efficient, professional and arrived punctually for a scheduled appointment to replace our main shutoff valve. I will absolutely use this service again.
Excellent service and repairs as usual. Very reasonable prices as well. Would never use any other plumber but Vaillancourt for my house.
Had leaking taps in the bathroom and kitchen plus a leaking shut-off in the bathroom. They attended the same day I called and resolved everything.
This was my first time using Vaillancourt plumbing and I was very satisfied with all aspects of the service. From the booking process, right through the installation of a new main water valve shut off they were professional and I will definitely use them again in the future.
My wife and I have had excellent service from Vaillancourt Plumbing......Always prompt professional and we are fully confident that the work has been done to a high standard.
A pleasure to deal with. Great knowledgeable service.
I have used Vaillancourt several times over the years for a variety of plumbing tasks at my home with great results every time. Some of these tasks included converting from well water supply to city water connection, then 10 years later connecting sanitary and storm sewers. They also completed a couple smaller jobs by fixing a leaking shower connection behind a wall and lastly just a couple w... More
I have used Vaillancourt several times over the years for a variety of plumbing tasks at my home with great results every time. Some of these tasks included converting from well water supply to city water connection, then 10 years later connecting sanitary and storm sewers. They also completed a couple smaller jobs by fixing a leaking shower connection behind a wall and lastly just a couple weeks ago a leak in a copper pipe in the basement ceiling. There new booking system is also easy and efficient to use. I will continue to use and highly recommend Vaillancourt Plumbing. Less
Hello, I am writing to express my gratitude for the service I received today. Shane was my technician and he was extremely professional, polite and informative about the scope of work required to resolve my problem. I am a satisfied customer and I thank THE ENTIRE Vaillancourt Plumbing team for the prompt response throughout this process. I highly recommend this organization to anyone looking fo... More
Hello, I am writing to express my gratitude for the service I received today. Shane was my technician and he was extremely professional, polite and informative about the scope of work required to resolve my problem. I am a satisfied customer and I thank THE ENTIRE Vaillancourt Plumbing team for the prompt response throughout this process. I highly recommend this organization to anyone looking for fast and extremely high quality work for their plumbing issues! Less
Quick and precise. Would call them again. I call and they come (and help me out of a jam or flood or whatever!) Great service!
Quick , prompt and very efficient service provided . I would highly recommend using Vaillancourt plumbing for all your plumbing needs.
We had Vaillancourt Plumbing out to fix a leak in our kitchen drain.The plumber was polite and efficient.We were very pleased with the service.
Great service! I contacted Vaillancourt through HomeStars and staff were very prompt and helpful with my non-emergency plumbing services. Trevor gave us a free quote after inspecting our toilet and determining a Fix-it Flange Repair Ring was needed. Service was incredibly quick, and there were no hidden fees. Perfect service. We'll be using Vaillancourt again in the future should any more plumbin... More
Great service! I contacted Vaillancourt through HomeStars and staff were very prompt and helpful with my non-emergency plumbing services. Trevor gave us a free quote after inspecting our toilet and determining a Fix-it Flange Repair Ring was needed. Service was incredibly quick, and there were no hidden fees. Perfect service. We'll be using Vaillancourt again in the future should any more plumbing needs arise. Less
They helped my mom with replacing water lines in her house that were causing low water pressure. My mom was so happy and they did great work at a reasonable price. Them taking good care of my mom means the world to me. Thank you!
We have trusted Vaillancourt Plumbing for all of our plumbing needs since 2020, as they are a consistently reliable and professional business that delivers quality results every time. They are a first rate option for new fixture installs and their staff are very good at explaining things, so you have confidence everything will be installed properly and to code. Vaillancourt also showed up for an ... More
We have trusted Vaillancourt Plumbing for all of our plumbing needs since 2020, as they are a consistently reliable and professional business that delivers quality results every time. They are a first rate option for new fixture installs and their staff are very good at explaining things, so you have confidence everything will be installed properly and to code. Vaillancourt also showed up for an emergency after hours on one occasion and again were prompt and professional. Our issue was resolved quickly and the problem has never arisen again. Booking appointments is fast and easy too. You will always feel well taken care of by this established Oshawa business who have clearly earned their reputation. Less
The positive reviews here are accurate based on my experience. Very professional.
I found the staff at Vaillancourt to be very friendly and accommodating. The plumber, Shane was very personable and I am very satisfied with the work he completed for me.
We called Vaillancourt Plumbing to replace a hose on our kitchen faucet and also replace a gasket on a toilet. The response time was excellent and Alex (the plumber they sent) was polite, attentive and professional. We would highly recommend this company for any plumbing needs. Garnet and Deb
Thank you for the great service in replacing my hot water tank and repairing my bathtub cold water tape. I would recommend your company for any plumbing repairs.
The service call(Alex) was quick and the issue was fixed. I did feel though that the labour cost and involvement to replace the $80 No Name cartridge (which was not on the truck as a part) for the tap did not justify a $435 cost. I normally go with Clarkes plumbing but went on the advice of a friend to go with Vaillancourt. I found out the through other reliable sources that Vaillancourt’s cos... More
The service call(Alex) was quick and the issue was fixed. I did feel though that the labour cost and involvement to replace the $80 No Name cartridge (which was not on the truck as a part) for the tap did not justify a $435 cost. I normally go with Clarkes plumbing but went on the advice of a friend to go with Vaillancourt. I found out the through other reliable sources that Vaillancourt’s costs well exceed the average plumbing costs compared to other local companies. I will not recommend the company nor contact for any future repairs. Less
Hired Vaillancourt to clear a clog in the main. They were there on time, cleared the blockage and were done in no time leaving everything clean and tidy.
I hired Vaillancourt to swap out my old water heater. The appointment was easy to book, they showed up on time, and the job was completed quickly and cleanly. I would hire them again for my next plumbing job.
Highly recommend! They are professional and on time. If you’re looking for a budget friendly plumbing service look no further.
They were quick and helped us with our plumbing needs!
I had an issue with a mixing valve on top of my water heater,a common issue im told,i was worried i would have no hot water until a repair was scheduled,i was happy ,withVaillancourt plumbing who fit me in and it was repaired promptly
Plumber fixed our issue and was very helpful.
Great prompt services at a good price!
I recently used Vaillancourt Plumbing for a small job. This was the second time I called upon them for help. Each time they were accommodating and were there for us. I had an urgent job the first time and they were able to fix it the same day. This time they fitted me in to fit my schedule and I couldn't be happier. I will definitely call them for any future projects. Highly recommend Vaill... More
I recently used Vaillancourt Plumbing for a small job. This was the second time I called upon them for help. Each time they were accommodating and were there for us. I had an urgent job the first time and they were able to fix it the same day. This time they fitted me in to fit my schedule and I couldn't be happier. I will definitely call them for any future projects. Highly recommend Vaillancourt Plumbing & Drains. Less
Incredible response time to replace hot water tank ......highly recommend this business
First time using Vaillancourt Plumbing and I'm so very impressed and pleased -right from the first phone call to the Technician(Shane) arriving. He did an awesome job on a complicated toilet , to the point I told him he had the patience of a saint! Shane knew his stuff and showed me the issue and then got to work taking care of it. The office staff were great keeping in touch. I will most certain... More
First time using Vaillancourt Plumbing and I'm so very impressed and pleased -right from the first phone call to the Technician(Shane) arriving. He did an awesome job on a complicated toilet , to the point I told him he had the patience of a saint! Shane knew his stuff and showed me the issue and then got to work taking care of it. The office staff were great keeping in touch. I will most certainly use Vaillancourt again as well as recommend their services! Less
We were very impressed with the service received from Vaillancourt Plumbing, right from the booking to the completion of the job. We had an issue with our toilet and shower drain. Our plumber, Trevor, was very professional and completed all of the work in under an hour. Rates are very reasonable. We also really liked the idea of receiving a text message to say our plumber, Trevor, was on his way,... More
We were very impressed with the service received from Vaillancourt Plumbing, right from the booking to the completion of the job. We had an issue with our toilet and shower drain. Our plumber, Trevor, was very professional and completed all of the work in under an hour. Rates are very reasonable. We also really liked the idea of receiving a text message to say our plumber, Trevor, was on his way, along with a picture of him so we knew who to expect...great safety feature. We would not hesitate to call Vaillancourt Plumbing in the future if needed. Thank you very much Vaillancourt. Less
Thank you Alex for your quick response to come over and diagnose the water leaking issue, and for the great job fixing it in such a short time.
From booking the appointment through until the end the repair service was professional and friendly experience . They left the bathrooms neat and tidy after fixing the leaking overflow from the tub. I would highly recommend their service. I particularly liked that we received a text when they were on their way with a picture of who to expect.
Vaillancourt Plumbing was very attentive to our immediate need for service. Shane was courteous and very respectful. We will definitely be using their services again in the future.
Great service and amazing customer service.
We recently hired Vaillancourt to replace a leaking section of copper piping in our basement. They were prompt, professional and courteous. We appreciated the fact that, in addition to a phone call in advance of the visit, they sent a picture of the plumber so we would know who to expect. The work was done quickly and efficiently. We would definitely hire them again and are happy to recommend the... More
We recently hired Vaillancourt to replace a leaking section of copper piping in our basement. They were prompt, professional and courteous. We appreciated the fact that, in addition to a phone call in advance of the visit, they sent a picture of the plumber so we would know who to expect. The work was done quickly and efficiently. We would definitely hire them again and are happy to recommend them. Less
Had mishap with tub faucet handle. Had to turn off water. Plumber came, fixed it fast and put mine kind at ease. I was so happy with the service, speed, courtesy. Thanks!
The plumber was very experienced, he unclogged the pipes in just a few minutes.
Great to work with and the technicians are quite knowledgeable and very professional. I would highly recommend them.
Quick response, friendly service and quality work. Thank you Vaillancourt Plumbing & Drains.
I called our usual plumber on Boxing Day and their 24 hour service was a no-go. After looking at online reviews I called Vaillancourt. I was very pleased with the service, I was kept informed of when they would be arriving, and Alex worked very hard to resolve our issue. This will be our go-to for any plumbing needs in future.
Great service! My toilet was fixed within hours of me calling! They even called back a couple of weeks later just to make sure everything was still running smoothly and we were still happy with the service we had! I will definitely be using them again AND I will be recommending them to my friends for all of their plumbing needs.
Very pleased with the service we received from Vaillancourt Plumbing: it was professional, timely and friendly. A big callout goes to technician Trevor Breen who installed our furnace and water heater. He diagnosed the issues, explained the process, answered our questions and did great work, in the time frame discussed, during a busy Christmas season.Thanks also go to office manager Patsy Vailla... More
Very pleased with the service we received from Vaillancourt Plumbing: it was professional, timely and friendly. A big callout goes to technician Trevor Breen who installed our furnace and water heater. He diagnosed the issues, explained the process, answered our questions and did great work, in the time frame discussed, during a busy Christmas season.Thanks also go to office manager Patsy Vaillancourt and Nancy Luzon in client services/accounting for making the process seamless. Based on this experience, I highly recommend Vaillancourt for any plumbing/heating concerns. Less
Although it took awhile for the job to be completed. That was a result of the Region's lack of communication Re: fixing the outside valve. Once that was rectified, the job was completed promptly with no complications. Friendly and fast service. Kudos to Crystal (? hope I got that right) she was very helpful in getting results from the Region and keeping me updated. Yes I would recommend Vaillanco... More
Although it took awhile for the job to be completed. That was a result of the Region's lack of communication Re: fixing the outside valve. Once that was rectified, the job was completed promptly with no complications. Friendly and fast service. Kudos to Crystal (? hope I got that right) she was very helpful in getting results from the Region and keeping me updated. Yes I would recommend Vaillancourt for your plumbing needs. 5 stars. Less
Excellent after hours service. Would highly recommend this team!!
Fixed both bathtub drain and basement toilet. Very professional.
Service was good. Fast and efficient. didn't need two technicians, one would have been enough.
I was very pleased with my service from Vaillancourt Plumbing! They were quick to help with the issue I was experiencing. They will who I call the next time I need help with plumbing!
Service was prompt and friendly starting with Meaghan who took the initial call to Shane who did the work.
Excellent plumbing company! Would recommend!
Charming plumber. Excellent service. Well educated plumber able to answer my questions. I would definitely recommend Vaillancourt Plumbing to family and friends.
We had a very good experience with Vaillancourt. Communication was great, the prices transparent, and the plumbing work was done well. We would use them again in the future and recommend their services.
Mark the plumber, showed up on time, did the work in the timeframe he indicated, cleaned up any mess and left me with a very neat and tidy UV system. Plus he was a nice guy. It works great. He clearly knew what he was doing. As well the job was done at a way better price than another company who quoted for the the job. I am very impressed with this company. If you're looking for a plumber call th... More
Mark the plumber, showed up on time, did the work in the timeframe he indicated, cleaned up any mess and left me with a very neat and tidy UV system. Plus he was a nice guy. It works great. He clearly knew what he was doing. As well the job was done at a way better price than another company who quoted for the the job. I am very impressed with this company. If you're looking for a plumber call them! Less
Showed up as promised. Polite and competent service.
The promptness and service of their technician was excellent. Their service representatives were also excellent is scheduling and answering any questions that I had. The only "negative" thing is that I have yet to receive my receipts for their work completed.
We were very pleased with the work done by your staff. Price was as quoted. very refreshing.
Highly recommend Vaillancourt Plumbing. I recently called them for some minor plumbing issues at my home and the service was fantastic. From the first phone call to Trevor showing up at my door. I really like the text you receive prior to their visit with a photo of the plumber letting you know they are on the way and who will be providing the service. This is such a great idea, as a single woman... More
Highly recommend Vaillancourt Plumbing. I recently called them for some minor plumbing issues at my home and the service was fantastic. From the first phone call to Trevor showing up at my door. I really like the text you receive prior to their visit with a photo of the plumber letting you know they are on the way and who will be providing the service. This is such a great idea, as a single woman it was reassuring to know who was going to be coming to the house. Trevor was friendly and explained everything to me. I will definitely call Vaillancourt Plumbing for any future plumbing issues. Less
Great experience!
They did a great job.
I am very happy with the service I received. Shane quickly determined the plumbing issue and made necessary repairs. I will definitely use Vaillancourt on any future plumbing services.
We hired Vaillancourt Plumbing after we woke up one morning and noticed a large water stain on our kitchen ceiling. We did panic a bit because our house was for sale and we had a showing later in the day. Could we get a plumber right away? The call taker was reassuring and had someone at our house in a very short period of time. The plumber assigned was very professional, courteous, and knowledg... More
We hired Vaillancourt Plumbing after we woke up one morning and noticed a large water stain on our kitchen ceiling. We did panic a bit because our house was for sale and we had a showing later in the day. Could we get a plumber right away? The call taker was reassuring and had someone at our house in a very short period of time. The plumber assigned was very professional, courteous, and knowledgeable. He quickly solved and fixed the problem, which ended up being a broken toilet trap. He did a very good job and cleaned up after himself for a reasonable price. The only thing I had to do was paint over the stain. I've used Vaillancourt Plumbing a few times in the past and they've always been there for us when we needed them. I highly recommend them and would not hesitate at using them again. Less
We had to repair a leak behind the bathroom sink. VAILLANCOURT plumbing arrived on the same day and completed the repair within an hour. We’ll call them again.
This is our 3rd time using the services at Vaillancourt. They have always delivered great service. Our latest project of installing a new toilet and vanity was awsome. The plumbers not only did great work, they were highly professional . We have always had a great experience dealing with the office staff when we call. They are very friendly and always willing to help.
I highly recommend Vaillancourt Plumbing & Drains. They are our go-to business for any of our plumbing needs. Their staff are professional and courteous and great at explaining the job to you. We feel confident in their hands!
We have used these folks for many years and did so again this week . As always the very best service you could ever get . They really do go above and beyond and you will be glad you called them .
The service of Vaillancourt office staff and plumbers was quick and professional. Trevor arrived, surveyed what needed to be done, performed necessary repairs and left everything clean. Will definitely call Vaillancourt again should we need any plumbing services.
Vaillancourt was impressive at the urgency of our call. Very efficient and professional crew. Highly recommend this company for your plumbing needs.
Was able to get a fast appointment. The plumber arrived at the stated time, replaced the faulty faucet right away. Friendly and personable service.
This was a professional experience from start to finish I would defiantly use Vaillancourt again
Excellent service! Vaillancourt is highly professional from the appointment setting to the actual residential plumbing service. The service rep was polite, professional, and proficient. I highly recommend Vaillancourt to anyone seeking residential plumbing services.
I had an excellent experience; I got an appointment in a timely manner, Trevor was courteous, respectful of my property, friendly and did a great job. One of my issues was a leaky tap. He asked if I still had the invoice as it has a lifetime warranty (which I had forgotten). He made the trip to the store of purchase and received the free part saving me a good deal of money. Thank you Trevor & Va... More
I had an excellent experience; I got an appointment in a timely manner, Trevor was courteous, respectful of my property, friendly and did a great job. One of my issues was a leaky tap. He asked if I still had the invoice as it has a lifetime warranty (which I had forgotten). He made the trip to the store of purchase and received the free part saving me a good deal of money. Thank you Trevor & Vaillancourt Plumbing Less
I really love using vaillancourt plumbing over any big chain plumber companies. They are professional and quick and always get the job done right. Thank your Trevor for your great service today!
Better than others Friendly and knowledgeable sales team
I had a clogged drain and a broken drain pipe in my bathroom. Alex and Trevor came out and unplugged the drain and replaced the trap. They were knowledgeable, competent and extremely pleasant! They tightened my wobbly kitchen faucet for me at no charge. I cannot say enough about them. They are true professionals! Many thanks! Susan Coulter
Very pleased with the work that Paul performed. Paul was very professional. I had a new toilet to be installed. He got to work and quickly determined that there were issues with the old toilet. These were explained to me first, and then after my approval, he completed the job. Will definitely use Vaillancourt Plumbing again if the need arises.
I have used then 2x once when I had a leak behind my shower wall. As well when I had to disconnect my water from vanity as leak destroyed the bathroom. Paul also gave me a piece of advice that I have already passed onto my friends. I will be using then again and asking for Paul when the bathroom gets put back together. Only issue they need longer hours and weekends without adding on an extra fee,... More
I have used then 2x once when I had a leak behind my shower wall. As well when I had to disconnect my water from vanity as leak destroyed the bathroom. Paul also gave me a piece of advice that I have already passed onto my friends. I will be using then again and asking for Paul when the bathroom gets put back together. Only issue they need longer hours and weekends without adding on an extra fee, most people can’t take work off as times are tough for all. But would recommend them highly otherwise Less
From my first contact Vaillancourt Plumbing has shown themselves to be helpful and very professional. From my first dealing with Patsy to the service call with Paul they have handled all of the details and completed the service quickly and to my satisfaction. I am very happy with the service and would readily recommend them to my friends requiring professional plumbing services.
We had great response from Vaillancourt plumbing. From initial phone call to appointment time. The receptionist was polite and knowledgeable. Very little wait time. We had installation of new toilets and leaks fixed. The plumber that was sent was very professional and quick!! He knew what he was doing!! Thank you for being timely and the best service!
I recently had Vaillancourt plumbing for the first time and I couldn't be more impressed with the level of service they provided. From start to finish, the experience was exceptional.
I was very happy with the work that Paul did. if i need Vaillancourt Plumbing again I would ask for Paul.
Very responsive to plumbing emergency and got the job done
Needed a new hot water tank. Called Vaillancourt and response was quick. Installed by Trevor same day. He also fixed an issue with kitchen faucet. I have used this company before and will continue to do so.
We had an outdoor water drainage issue where water was pooling at one side of our house. Our existing sump pump drainage system was not handling the volume of water and the drainage line froze in the winter. Vaillancourt Plumbing recommended a two part solution to accommodate our circumstances. They completed the work as scheduled with minimal disruption to us and have followed up with us to answ... More
We had an outdoor water drainage issue where water was pooling at one side of our house. Our existing sump pump drainage system was not handling the volume of water and the drainage line froze in the winter. Vaillancourt Plumbing recommended a two part solution to accommodate our circumstances. They completed the work as scheduled with minimal disruption to us and have followed up with us to answer any questions. Working with Vaillancourt Plumbing has been a good experience for us and I would recommend them to anyone looking for expert plumbing service. Less
Best around!
An issue with the septic pipe. Came when expected. Took time to find the problem. Fixed in a timely manner
My experience with Vaillancourt was spot on from start to finish. I’d had a bad experience with a different plumber and so I was wary when I called them. Vaillancourt Plumbing was very professional and they were able to fix my problem at a reasonable cost. I will definitely use them again.
Liked receiving a photo of the plumber prior to his arrival. Technician was professional & flexible when he was asked to do a secondary job once once the original job was complete. Good value on services rendered. Will definitely use their services again.
Trevor did an exceptional job! Even brought an apprentice Logan. They were both great! I’d highly recommend their service!
Easy to book, good communication, showed up on time, friendly, did fast and high quality work. They followed up after to make sure I was satisfied. Happy to give them my money, you can tell they care about doing quality work and a good customer experience. Thanks!
Good service from the team. The personnel was very professional . Very responsive and completed the job within the expected time. I am very much happy with the service provided
Timely service! The plumber was professional and patient. He did a great job :)
The job was done correctly and the technician left the room spotless. I was very pleased with the whole process, from booking to completion of the work. Excellent.
From start to finish entirely professional and dependable. Responsive and efficient! We appreciate the level of honest, reliable service that we received!!!!
The entire booking process is very user-friendly and Trevor the plumber was courteous, knowledgeable and efficient. I appreciate that a text is sent prior to arrival with a photo of the technician. I definitely recommend Vaillancourt Plumbing and will contact them again as needed.
My dealing with Vaillancourt Plumbing was professional, extremely helpful and reliable through the whole process. Crystal in the office was responsive, available to answer my questions to test for toilet leak and hot water low flow for vanity sink. Trevor, plumber, was very professional, on time, polite and finished the job timely and reasonable cost. I would use them again. Thanks again!
I had a great experience with Vaillancourt Plumbing. They arrived at my office the same day I called. Their plumber was professional and courteous. I'd highly recommend them.
Vaillancourt Plumbing was great to deal with. I had a small job (repairing a toilet and installing a bathroom faucet) which they scheduled quickly. The plumber arrived as scheduled and did a great job. The office followed up to ensure everything was done to my satisfaction. Vaillancourt Plumbing provided quality work and great customer service.
Great service everytime, from caring professionals
They have done a few jobs for us and the service has always been professional and reliable. All problems solved quickly and efficiently and their work has stood up over time. There's added peace of mind knowing they are an established local business.
Great service. They came right on time and they got the job done very quickly. I highly recommend them.
Excellent service from Mrs Trey Loudis, Trey dealt with everything for my bitcoin Investment and ensured all my withdrawal were quick and efficient. Would highly recommend Mrs.Trey Loudis to everyone who is having difficulty trading or have been scammed before like myself. contact her now through this. Email: [email protected] WhatsApp: +13368501135
I looked up Vaillancourt on behalf of a senior family member in Oshawa who needed a loose toilet repaired. They went above and beyond expectations. The repairs were done quickly, and they cleaned up after themselves so well that you couldn't tell they were even there. Job well done!
Have used this company for various plumbing needs, always found their level of services excellent & their staff most professional & caring.
Professional, responsive and very accommodating. Definitely recommended!
Service was responsive and had a next-day appointment booked for a drain backflow issue. Was a little on the pricy side for a fast and simple job that amounted to just running a snake down the drain for 5 minutes.
From booking the appointment to notification when plumber was on his way to the excellent diagnostic and resolution of the problem, Trevor and the Vaillancourt team were very professional, courteous and provided above-average service.
Professional and great customer service- best in class.. will definitely use them again if needed..!
Great service from a great company! Second time using Vaillancourt Plumbing & Drains. This time it was for a sewer back up issue. They got us an appointment quickly and arrived on time. Service was courteous and professional. Got the all clear and hopefully no issues like this in the future. Thank you!
I called to have a new faucet and drains connected as well as a dishwasher reconnected. There was a cancellation so they were able to fit me in the same afternoon. In about an hour, the job was completed and the area left very clean. The technicians were very professional and they did an excellent job. I would not hesitate to use Vaillancourt Plumbing again.
Best and honest in town. I highly recommend Trevor Sinclair a true magic plumber of sorts. Quick and efficient diagnostic pro.
Workers were extended pleasant. Explained everything in detail.
We recently moved into a new home and required plumbing services. The first was to fix a leaky shower head. He fixed the leak but put the pieces back together incorrectly and we could not get the shower lever to move. After several attempts, the handle snapped off. We now have to pay more money to have this repaired. We then had a plumber come out to install a pressure reducing valve. Many people... More
We recently moved into a new home and required plumbing services. The first was to fix a leaky shower head. He fixed the leak but put the pieces back together incorrectly and we could not get the shower lever to move. After several attempts, the handle snapped off. We now have to pay more money to have this repaired. We then had a plumber come out to install a pressure reducing valve. Many people on our street have had this completed by vaillancourt and paid around $500. We had a plumber come out who did not know what he was doing and was on the phone with multiple people to guide him through and we ended up getting a bill for over $1300. They claimed the part was $800 - when the exact part on other invoices from the street was no more than $200. I am waiting to hear from the manager as I requested to speak with them about 4 days ago and will update my review if an appropriate and fair resolution is achieved. Currently, I am not pleased with any service we have received from Vaillancourt and would not recommend. Less
I appreciated the honest advise, the courtesy and professionalism shown by Shane. Great work!
Is that what a shower is supposed to feel like? My water pressure was so low, it barely kept my water flowing through the shower head. I told Meghan my dilemma and she scheduled an appointment that same week. They sent me a reminder text with my technician’s picture was such a great touch and made me feel super safe. Enters Shane, Vaillancourt Plumbing’s technician extraordinaire! He was courteo... More
Is that what a shower is supposed to feel like? My water pressure was so low, it barely kept my water flowing through the shower head. I told Meghan my dilemma and she scheduled an appointment that same week. They sent me a reminder text with my technician’s picture was such a great touch and made me feel super safe. Enters Shane, Vaillancourt Plumbing’s technician extraordinaire! He was courteous, efficient and explained everything that he needed to do. He was done in no time with a price that fit my budget too. I would not hesitate to recommend Vaillancourt Plumbing to anyone. Thank you Meghan & Shane for being awesome! Less
Shane was an amazing help with my bathroom sink. We had an emergency situation where the faucet wouldn’t shut off , and the valve was difficult to shut off too. Shane replaced the valve and since the previous owner had used a faucet that couldn’t be repaired, Shane suggested I purchase a new one. He was very knowledgeable about types of faucets and which were not reliable. I really appreciated hi... More
Shane was an amazing help with my bathroom sink. We had an emergency situation where the faucet wouldn’t shut off , and the valve was difficult to shut off too. Shane replaced the valve and since the previous owner had used a faucet that couldn’t be repaired, Shane suggested I purchase a new one. He was very knowledgeable about types of faucets and which were not reliable. I really appreciated his advice and quality work. I will definitely call Vaillancourt Plumbing again to complete the work. Don’t hesitate when calling Vaillancourt Plumbing. Less
Vaillancourt (Shayne) is my plumber of choice - replaced old bathroom faucets, leaky toilet valves and disconnected water softener. Arrived on time, worked professionally and took away all old components.
Very friendly and efficient booking process. Sent a text and photo of the technician when he was on his way, great communication. Replaced 2 shut off taps for the washing machine. Work was done quickly, technician was friendly and he left the area clean. I would definitely recommend this company!
From the minute I called the service was professional. They were able to fit me in quickly. Trevor was nice and professional. They let you know what is going on, no surprises and make recommendations. I would definitely use them again.
The Plumber (Trevor) was on-time for the service appointment and was knowledgeable in resolving our plumbing issues. Discussed some of our future plumbing projects with Trebor and he provided some feedback to us. Professional service with a smile.
We had a bad leak in the kitchen drain enclosed in the kitchen wall. They responded quickly to our request for help and corrected the problem right away. The technician was professional and helpful. The receptionist in the office was also helpful and wanted to ensure we were satisfied with the work completed.
Vaillancourt plumbing will always be my plumber of choice. When we time was of the essence Megan made room for us to have a plumber attend and fix the issue quickly and professionally. They send a picture of the plumber and the time he will arrive and follow up that the issue was addressed! Customer service at its best!!!
Great company to deal with. Quick service on changing my vanity taps. I would definitely call this company for any plumbing jobs.
We had what turned out to be a simple fix regarding our outdoor water supply/water pressure issue. Shane was able to come the next morning to solve our issue. Very quick to respond and professional. This was our second time using Vaillancourt Plumbing and would definitely call on them again to help out with future requests. Thank you!
It was just a quick fix but everything went very well. Reasonable price and prompt service.
I found the service from the receptionist to the plumber Trevor excellent, I hope I don’t have a need to call a plumber, but if I do there is nobody else I would call, there professionalism and workmanship was second to none. John H
My experience with Vaillancourt Plumbing was excellent. The technician arrived on time, solved the problem immediately, the staff was friendly and helpful. After a great experience with each person I spoke to they called to follow up and see how well things went.
Great from calling for an appointment to Shane coming out and getting the job done. Always more than satisfied and would recommend them for all your plumbing needs.
Very easy online inquiry followed up next day start of business by cordial, professional office staff to book Clear options provided by responding plumber. Very rapid, clean and efficient repair Will use again for all my plumbing needs
I was pleased with the courteous, helpful & quick service I received when calling about a leak at my 97 year old father’s house. Within a few hours I received a text & a picture saying he was on his way. He was very friendly & courteous & in no time the leak was fixed. I also received a follow up call to see if everything was satisfactory. I would highly recommend Vaillancourt Plumbing.
I had them do a 3 piece basement bathroom roughin. Excellent work. Definitely recommend them for your plumbing needs.🙂
Vaillancourt plumbing is the best, great customer service backed-up with excellent work. I called to replace an old water tank on the main floor, they explained the options and costs. They explained the job, removed the old, installed the new tank, leaving the work area clean. Very happy, definitely my go to plumbing company.
Over-the-phone you're able to show them pictures of your problem and they can tell you the estimate and probably the problem if it's visible. They're very professional, I will be using them if any other problems occur! 👍👍👍
I called for a plumber early in the morning and was able to get one over to my house same day, a very short time later. From first call to service to the follow up I received it was pure professionalism the whole time. When things go wrong and you need a professional in it is a huge relief knowing you are in good hands. Vaillancourt is my #1 call when I need a plumber!
I contacted Vaillancourt plumbing to replace 2 toilets in my home. I was surprised to receive an appointment for the following day. Chris arrived within the specified timeframe and worked quickly to complete the job. He left my bathrooms in very clean condition and packaged up the old toilets nicely so that we could dispose of them ourselves. He was professional and courteous. I also liked th... More
I contacted Vaillancourt plumbing to replace 2 toilets in my home. I was surprised to receive an appointment for the following day. Chris arrived within the specified timeframe and worked quickly to complete the job. He left my bathrooms in very clean condition and packaged up the old toilets nicely so that we could dispose of them ourselves. He was professional and courteous. I also liked the follow up call from the main office to ensure the work was done to my satisfaction. Less
We called them after a flood in the basement, and the technician was here within 3 hours and did a great job.
Booking was easy and appt was only 2 days out. Although I wasn't home for the visit I'm very happy with the results. Will use Vaillancourt again.
You will be charged an extra hour of service if the plumber has to go out to purchase a specific item and scheduling the visit was very difficult and took many tries where the plumber wouldn’t show, but when he did the job, it was quality service. Very polite and professional customer service.
Trevor and Chris were knowledgeable, professional and personable. Overall it was a delightful experience and I would recommend Vaillancourt Plumbing with confidence…….our thanks!
Fantastic experience from the moment I called to book an appointment to the end of fixing our leak. You don’t find this level of service anymore. They even send you a picture of the plumber who will be attending the call prior to him showing up. Trevor was right on time, polite, professional, and quickly resolved our issue. Thank you to the intake coordinator who was a pleasure to speak with. 10/... More
Fantastic experience from the moment I called to book an appointment to the end of fixing our leak. You don’t find this level of service anymore. They even send you a picture of the plumber who will be attending the call prior to him showing up. Trevor was right on time, polite, professional, and quickly resolved our issue. Thank you to the intake coordinator who was a pleasure to speak with. 10/10 all round. Highly recommend them. Less
Trevor very professional found leak and repaired quickly and cleaned up
The people at Vaillancourt plumbing are professional and very responsive to phone calls and questions. They were on the site when planned and did a thorough job. I would recommend Vaillancourt for any plumbing needs.
I turned on my outdoor hose to water my plants and the pipe/tube burst. Water was leaking outside and inside. The technician was swift in solving it and answered all of my questions. He even took the time to show me how to avoid the issue again for next winter/spring. I really appreciate that. There was also a security feature of texting me an image of who I was expecting once they were on their ... More
I turned on my outdoor hose to water my plants and the pipe/tube burst. Water was leaking outside and inside. The technician was swift in solving it and answered all of my questions. He even took the time to show me how to avoid the issue again for next winter/spring. I really appreciate that. There was also a security feature of texting me an image of who I was expecting once they were on their way. I like it, so I don't let a random person in. Highly recommend. Less
I contacted Vaillancourt after reading the excellent Google reviews. When Trevor came, he walked me through our plumbing issues clearly explaining the options. I asked him to go ahead with a repair right away and I was impressed with his work and felt confident in his knowledge and skills. Just as impressive is the customer service provided by Crystal and Meghan. I will definitely contact Vaillan... More
I contacted Vaillancourt after reading the excellent Google reviews. When Trevor came, he walked me through our plumbing issues clearly explaining the options. I asked him to go ahead with a repair right away and I was impressed with his work and felt confident in his knowledge and skills. Just as impressive is the customer service provided by Crystal and Meghan. I will definitely contact Vaillancourt again. Thank you! Less
Plumber introduced himself right away detected problem went and got part required fixed. Very professional even when my dog thought should assist.
Upon seeing the incident in the basement, I called my friend who recommended Vaillancourt Plumbing & Drains. I called, Meghan received my call, then set an appointment the same day with the plumber to attend my house in the afternoon. I was given a text with the plumber's name, picture & phone number. Trevor was the plumber who called to establish the time of service. On arrival, work was done on... More
Upon seeing the incident in the basement, I called my friend who recommended Vaillancourt Plumbing & Drains. I called, Meghan received my call, then set an appointment the same day with the plumber to attend my house in the afternoon. I was given a text with the plumber's name, picture & phone number. Trevor was the plumber who called to establish the time of service. On arrival, work was done on the plumbing system & the issue was completely taken care of. I made mention that my brother just recently died showing Trevor the picture I had sitting on the countertop. I thought I recognized Trevor from somewhere, then out of the blues, Trevor stated counting in Japanese & I continued for a couple of counts. Then asking where he had learned to count, Trevor said "Kiiichi-Sai Judo Club". I told Trevor that was my family's judo club, he then looked at the picture of my brother & said, "Sensei Dan" (my brother & I taught Trevor judo when he was younger). Trevor then said he needed to tell his dad as Kiichi-Sai was family to all that attended. I've not had any issues since the situation occurred in the basement was repaired. Thank you for your prompt service Deborah Less
Vaillancourt is super professional and our number one choice for all the plumbing in our home. They always also go the extra mile to save us money on every job and we really appreciate it. Save yourself the time, hassle and headache and just call Vaillancourt for any and all your plumbing.
Pleasant and professional manner. Completed his work quickly and efficiently.
Extremely efficient and very pleasant plumber fixed all of our issues. Office staff were also delightful to deal with. Highly recommend.
Great response time to call, and quality plumbing service.
The office staff and plumber were friendly and professional. The plumber came on time and worked quickly. The quality of work was very good. This is a very well run company.
Showed up on time, worked quickly and efficiently. Very helpful
Excellent young professional the plumber displayed the whole time. From the the drivers door opening to paying my bill at the end was very positive. Thanks again Jeffery
Very good experience. Telephone staff terrific; appointment made and technician on time. I really like getting the text to say he's on his way, with a photo of who to expect. Job was completed in a professional and pleasant manner.
Very courteous and excellent workmanship
Vallaincourt Plumbing & Drains were contacted late on a Friday, and promptly scheduled a Monday morning appointment to remove an aging filtered water system from my home. The office administrator and the service technicians were couteous and very professional. The technicians removed the aging water system and disposed of it as well. The technician assessed a drain issue and provided drain clea... More
Vallaincourt Plumbing & Drains were contacted late on a Friday, and promptly scheduled a Monday morning appointment to remove an aging filtered water system from my home. The office administrator and the service technicians were couteous and very professional. The technicians removed the aging water system and disposed of it as well. The technician assessed a drain issue and provided drain cleaning advice. Overall, this was a positive experience dealing with this company as they provided fast and efficient service at a reasonable price. Thank you, Karen Stewart Less
Vaillancourt staff are the friendliest people! Described plumbing issue on their website booking feature. Got call back promptly and booked non-Emerg apptmt for 2 days later with reasonable 4 hour window. Cost and rate terms were clearly explained. Shane the plumber sent text message with his photo ID saying he was on his way. Super nice man, arrived early in booking window, repair work was done... More
Vaillancourt staff are the friendliest people! Described plumbing issue on their website booking feature. Got call back promptly and booked non-Emerg apptmt for 2 days later with reasonable 4 hour window. Cost and rate terms were clearly explained. Shane the plumber sent text message with his photo ID saying he was on his way. Super nice man, arrived early in booking window, repair work was done promptly and effectively. Cost well within estimate. Would recommend Vaillancourt to everyone. Great company. Less
The Vallancourt Team provided us with prompt and professional service! From my initial call to the finished job, everything was handled with the upmost professionalism. The communication between the office and myself along with the team that showed up to do the work was amazing! We were kept up to date throughout the entire process. We are very impressed and won’t hesitate to use them again i... More
The Vallancourt Team provided us with prompt and professional service! From my initial call to the finished job, everything was handled with the upmost professionalism. The communication between the office and myself along with the team that showed up to do the work was amazing! We were kept up to date throughout the entire process. We are very impressed and won’t hesitate to use them again in our 1950 built home. Less
This was the second time in a year that we needed plumbing services. My only call was to Vaillancourt Plumbing & Drains. Friendly and fast customer service. Mr. Sinclair attended and replaced two spigots and three shutoffs quickly and efficiently. Mr. Sinclair is professional and courteous and knows his stuff. If you need any plumbing work done I highly recommend Vaillancourt Plumbing & Drains. Y... More
This was the second time in a year that we needed plumbing services. My only call was to Vaillancourt Plumbing & Drains. Friendly and fast customer service. Mr. Sinclair attended and replaced two spigots and three shutoffs quickly and efficiently. Mr. Sinclair is professional and courteous and knows his stuff. If you need any plumbing work done I highly recommend Vaillancourt Plumbing & Drains. You won’t be disappointed. Less
Professional and on time. Got the job done in under an hour.
Was searching for a sewer backup issue quick fix . Vaillancourt Plumbing addressed the issue quickly and with follow-ups. The issue was fixed within hours from my initial call. Great service! Thank you so much!
Outstanding service from Patty who explained what to expect to Paul who completed the work.
Had a problem with my shower which resulted in having to shut the water off to the residence. Vaillancourt Plumbing moved things around in their schedule to ensure we could get quick service and have our water back on. The tech, Trevor, arrived and had everything done quickly and efficiently. Highly recommend.
Had our main water valve shut off replaced. Very helpful in setting up appointment with City to have water turned off . Serviceman was on time and completed his work in a timely manner… very pleasant and competent in his explanation of the work he was doing. Would definitely use this company again!
I had the guys from Vaillancourt Plumbing install a new sink with faucet. They were on-time, professional and did a great job. I have used this company before with the same positive result. I would recommend them to anyone looking for plumbing repairs or new installations. They do it right the first time unlike others that I had tried previously.
My experience with the folks at Vaillancourt Plumbing was excellent, from start to finish. In the midst of an emergency situation, they provided calm, expert guidance and pricing options. They co-ordinated their work with a third party, everyone showed up on time, and turned a stressful incident into a non-issue. Getting the work done couldn't have been easier, and Trevor was professional, polit... More
My experience with the folks at Vaillancourt Plumbing was excellent, from start to finish. In the midst of an emergency situation, they provided calm, expert guidance and pricing options. They co-ordinated their work with a third party, everyone showed up on time, and turned a stressful incident into a non-issue. Getting the work done couldn't have been easier, and Trevor was professional, polite, on-time and did a great job. If I ever have another sudden plumbing issue, they'll be the first number I call, and I won't hesitate to use them for any reno or project work. I wish everyone was this easy to work with. Less
Pleased with their service. They set an appointment time quickly and the service was quick as well.
I was very impressed with the efficiency, accuracy, and quality of the work performed by Trevor. The problem he solved was not easy, as at first I tried to fix it myself. Trevor is phenomenal, a true professional. Thank you, Vaillancourt, very much! Serguei, Ajax.
Have used this company twice now. Amazing work. Always super professional and leaves the space clean. Super nice phone staff and quick scheduling. Would recommend to anyone.
I was looking for a "reputable" plumber to install a new toilet. I called many places, and they just randomly called out numbers to me, or referred me to other places as I did not purchase my toilet from them. Very strange. I came across Vaillancourt Plumbing on the internet (also saw a very large sign up towards Port Perry) and decided to give them a call. I read the reviews and they were ... More
I was looking for a "reputable" plumber to install a new toilet. I called many places, and they just randomly called out numbers to me, or referred me to other places as I did not purchase my toilet from them. Very strange. I came across Vaillancourt Plumbing on the internet (also saw a very large sign up towards Port Perry) and decided to give them a call. I read the reviews and they were all Outstanding! Well, I didn't have to think twice after reading such positivity!! I made the appointment, they were very accommodating. I am thrilled with their professional service, expertise and friendly nature. They had it installed within the hour. Would definitely recommend Vaillancourt Plumbing to all my friends and family and anyone that wants the Job Done Right!!! Less
Always great and quick service! Friendly and knowledgeable! Used Vaillancourt for years and would never look any further!
I planned to change both my laundry tub and powder room vanity to wall-mount units. The Vaillancourt team installed some shutoff valves and moved some drains for me so I could do all the necessary work to install the new sinks, and then came back when I was ready to connect everything back up for me. A great job, good advice, and professional attitude made the task stress-free for me.
As someone who isn't able to fix my own plumbing, the thought of having to get a plumber is a little stressful. Vaillancout Plumbing made this process incredibly easy, smooth, and best of the all the work was fantastic and the price was very fair. This is my go-to plumber for all of my issues from here on out.
Vaillancourt Plumbing helped me with a sewer issue recently. They were very informative and helpful to resolve my issue. They squeezed me into their day to ensure I didn't have to deal with the issue any further. And they resolved my issue very quickly and professionally. Thank you!!!
Service was on time, guys replaced two(2) indoor shut-off valves that fed to the outdoors, both which were leaking along the stems. Replaced with ball valves, which should have been used when the house was built. One was in a particularly hard place to reach, so, it was moved to a more accessible place.
Helped with the process, did exactly what they said they would, will use again.
I use this company because they are on time, do great work and easy to make an appointment.
A+
great service. prompt efficient and professional
I have always used Vaillancourt Plumbing services..Always very pleased..Quick to respond and always courteous..thankyou ..great job and service
I had a leaky shower and the technician showed up promptly. He was very patient as it became a much more tedious job and was able to problem solve quickly. He was very knowledgeable and was able to educate me on any questions I asked. I will be calling them for future plumbing issues given this fantastic service.
I had a problem removing my old tub/shower faucet cartridge and it broke off inside the mechanism. I had no water to the house and called Vaillancourt for help. They sent a service technician within two hours and he was able to remove the seized old broken cartridge and installed my replacement cartridge so I was able to restore water service to the house. Excellent customer service response and ... More
I had a problem removing my old tub/shower faucet cartridge and it broke off inside the mechanism. I had no water to the house and called Vaillancourt for help. They sent a service technician within two hours and he was able to remove the seized old broken cartridge and installed my replacement cartridge so I was able to restore water service to the house. Excellent customer service response and technician service !! Less
They came in and did a timely and professional job replacing the main shutoff valve which leaked
This was my first time to use this company. I was very impressed with the excellent workmanship and professionalism to service a clogged drain. The office staff were very friendly, knowledgeable and courteous. I will definitely be using them for future plumbing needs.
Trevor from Vaillancourt came by on two occasions. Installed a new faucet on a dodgy sink and made it work. He also did some odd repairs and gave us some ideas for future projects. Extremely reasonably priced and top notch service. I won’t hesitate to call them in the future.
We had a faulty shut off valve in our main floor bathroom. The booking process and the expected time of arrival of the plumber was top notch. The plumber provided an explanation and resolved the problem with 100% satisfaction.
Removal of old sink and installation of new sink done. Work was professional and quick.
Same day service to replace a failed hour water tank. Super friendly and professional. The installer took time to educate me on maintenance and care.
Local family business of over 50 years in Oshawa. I was in need of a toilet repair. Excellent service and a text message to advise on the way with a photo. Prompt and efficient response. Highly recommended.
We had a minor plumbing issue that required us to turn off all the water in the house because the laundry room sink didn't have a shut off and water was pouring out of the faucet (due to a defective tap). I explained this when I spoke with Patsy. She booked us in for next service as all appointments were booked for Wednesday. Just moments later she called back as there had been a cancellation and... More
We had a minor plumbing issue that required us to turn off all the water in the house because the laundry room sink didn't have a shut off and water was pouring out of the faucet (due to a defective tap). I explained this when I spoke with Patsy. She booked us in for next service as all appointments were booked for Wednesday. Just moments later she called back as there had been a cancellation and she was able to send a plumber over withing the hour! When Shane arrived I showed him the problem. He quickly assessed the situation; suggested the quickest and most cost effective solution to resolve the problem and set about fixing it. He was friendly, professional, polite and efficient! Great service from a long established local company. I will be calling Vaillancourt Plumbing when I finish the laundry room and need the new sink and taps installed! Thanks so much Patsy and Shane! Great work! Less
The team was so professional, knowledgeable and accommodating. They know their business well and it is rare to have this quality of work today. I would give them a 10/10, would definitely recommend them and will use their services in the future!
Kitchen sink drain was leaking, repairs done professionally.
I have used Vaillancourt Plumbing several times now. Latest was for a drain blockage. Experience always the same - Courteous, professional, knowledgeable and accommodating. Highly recommend this family business.
Very happy with the service I received. Paul arrived during the provided time frame and I got a text shortly before. He replaced the cartridge in my shower and even though there were some challenges due to the age and brand of the parts I had, he was able to fix it and stop the leaking. Will definitely be using them again for future plumbing needs.
Shane fixed the bathroom zink so water would run out, he straightened the moen tap in kitchen sink was lose. Shane is a gentleman, polite. Was the first time using Vaillancourt Plumbing would use them again, very quick service. M.Hollister
He was very nice and friendly and did a great job
Called to update main water shutoff valve coming into house. Had faucet type changed to lever ball shutoff. Arrived on time. Plumber Shane very conscientious about doing the job correctly. Appointment was quick, and easy to book. Received a text when Shane was coming with his picture, so I would know who to expect. Never used a plumbing contractor before, and read the reviews. Vaillancourt had co... More
Called to update main water shutoff valve coming into house. Had faucet type changed to lever ball shutoff. Arrived on time. Plumber Shane very conscientious about doing the job correctly. Appointment was quick, and easy to book. Received a text when Shane was coming with his picture, so I would know who to expect. Never used a plumbing contractor before, and read the reviews. Vaillancourt had consistent positive reviews. I would definitely use them again if needed. If you are looking for a plumbing contractor, no need to look further. Well done, very pleased. Less
Installed a hot water heater. Quick response to request. Excellent install. Extended the 3/4 inch supply all the way to the tank the helped the flow. Quick clean very professional installation.
I think you guys are my #1 choice! I'm so happy on the work you guys do and I highly recommend you to others cause I think no one does a better job like you guys! Thank you so much!!! Teresa Ryckman
Excellent and prompt service.
Very good booking process as well as a professional person doing the job 👍
professional, on time, very prompt, called at 8 at night and someone was at my place by 9 the next morning. used them twice now and will definitely use them again in the future.
We were in an emergency situation and received help right away. The situation was resolved quickly. I liked the fact we got a follow up call to see if everything was ok.
Very pleased with the services, on time, fast and efficient. My issue was resolved and I feel confident it was done with the best quality.
Had an issue with the tap in my laundry tub. Used the Contact Us on their website. Received a call the same to day to book at day/time. Trevor came by and easily diagnosed and fixed the issue. Very professional and polite. Have used Vaillancourt before and will use again if needed!
Great customer service! They recommended a low cost solution to fix my issue instead of very costly alternative. Thank you
The communications between the office and myself was stellar! The plumber was professional and quick with the job. Thank you
Vaillancourt goes above and beyond. After 3 different plumbing companies came to assess the work I acquired, not one of them was able to provide clear solutioning or best practice. Then everything changed when Trevor the technician came and reviewed our space. Trevor, provided great support from beginning to end of the process. He was really informed and went the extra mile. Not only did he fix t... More
Vaillancourt goes above and beyond. After 3 different plumbing companies came to assess the work I acquired, not one of them was able to provide clear solutioning or best practice. Then everything changed when Trevor the technician came and reviewed our space. Trevor, provided great support from beginning to end of the process. He was really informed and went the extra mile. Not only did he fix the issue he was able to source a very specific flow in our bathroom shower, that no one had ever considered. Beyond impressed. Meghan. Nancy, and the entire customer service team was beyond, beyond supportive, clear and concise! I would recommend them unreservedly. Less
Contacted to have an assessment done following the discovery of a drain under the floor when renovating the basement. Advise was offered with several paths forward proposed. No work was done and I was not invoiced for the session. Representative was punctual and professional yet approachable. I will reconnect with this vendor for any future plumbing needs.
We had a backed up sewer and your plumber Trevor took care of the problem in a short amount of time. He was both friendly and professional. Being that we are retired he gave us a discount on his services which was greatly appreciated. I won't hesitate to recommend your company to both family and friends.
I had a great experience with Valliancourt Plumbing. They were very friendly, efficient, knowledgeable and professional. I would highly recommend them.
We've used Vaillancourt Plumbing several times and always experience top notch service. Trevor showed up early and immediately diagnosed the issue, explained what was required and completed the work. Vaillancourt Plumbing will always be my first call for plumbing issues. I highly recommend this company!
First time looking for a local plumber. Checked on line and even though I saw great reviews about Vaillancourt Plumbing, there's always some hesitation as to their validity. Wanted to either permanently remove or replace an old garburator. Very friendly and helpful front office staff advised I text pictures so a plumber could help me decide on a course of action. It was late on a Friday so was ... More
First time looking for a local plumber. Checked on line and even though I saw great reviews about Vaillancourt Plumbing, there's always some hesitation as to their validity. Wanted to either permanently remove or replace an old garburator. Very friendly and helpful front office staff advised I text pictures so a plumber could help me decide on a course of action. It was late on a Friday so was told to expect a call from someone on Monday. Sure enough, first thing Monday, Mark called to discuss my situation. He was very helpful and quoted a price for replacing the garburator or converting back to a regular sink. I chose to get a new one and booked an appointment. Mark showed up without delay on the day of the appointment and the job was completed to my satisfaction. The price quoted was the price charged. Could not be happier with everyone I dealt with from start to finish. The reviews were correct! Won't be going anywhere else for future plumbing needs. Less
Very fast response and quality installation. Professional staff.
Booking with Vaillancourt was quick and easy. Trevor came out and quickly resolved our clogged drain.
Thoroughly satisfied with Trevor and the rest of the crew from Vaillancourt! They were friendly, professional, knowledgeable and considerate with respect to the safety of our dogs when entering and exiting the house. They even took time out to cuddle with them! They also took the time to explain what they were doing while providing good and informative advice on how to manage our septic tank movi... More
Thoroughly satisfied with Trevor and the rest of the crew from Vaillancourt! They were friendly, professional, knowledgeable and considerate with respect to the safety of our dogs when entering and exiting the house. They even took time out to cuddle with them! They also took the time to explain what they were doing while providing good and informative advice on how to manage our septic tank moving forward. We will definitely use your services again. So grateful to find such a great plumbing contact in our area! THANK YOU!!! Less
Shane and Trevor attended my residence to install and repair a faucet and laundry tub. Both were professional and friendly. They did a great job and cleaned up afterwards. I highly recommend their services.
I always call this company for plumbing repairs. Trevor is good, professional & respectful. He cleaned his mess after the repairs. I will recommend this company.
Contractor was courteous and helpful. Quote was reasonable for my Laundry Tub installation. Area was left in a neat and tidy way. I would highly recommend to friends and Family Vaillancourt Plumbing for any of their plumbing needs. This was a far better experience than I have had with other Plumbing Service Companies.
Requested a technician and Shane attended. He was polite, knowledgeable , and efficient. Very please with whole experience and would recommend use to anyone.
First time using the service of Vaillancourt Plumbing and it wont be the last. Our old shower/faucet combo fixture was leaking and needs replacement. Scheduling an appointment was a breeze. Trevor came in at the appointed time. He was courteous and very professional. Took care of the install in no time. Left the work space very clean. We are happy with the work done. We would engage their servi... More
First time using the service of Vaillancourt Plumbing and it wont be the last. Our old shower/faucet combo fixture was leaking and needs replacement. Scheduling an appointment was a breeze. Trevor came in at the appointed time. He was courteous and very professional. Took care of the install in no time. Left the work space very clean. We are happy with the work done. We would engage their service again without hesitation for future plumbing needs. Less
I have used Vaillancourt Plumbing and Drains for many years, although this is my first experience in recent years. I was so pleased to see that the quality of their work matches what I remember from a few years ago. Shane took a lot of trouble to match the new toilet with the colour of my bathroom fixtures. He was meticulous in the installation process and I am extremely pleased with the end resu... More
I have used Vaillancourt Plumbing and Drains for many years, although this is my first experience in recent years. I was so pleased to see that the quality of their work matches what I remember from a few years ago. Shane took a lot of trouble to match the new toilet with the colour of my bathroom fixtures. He was meticulous in the installation process and I am extremely pleased with the end result. Jean Achmatowicz - a very satisfied customer. Less
I called to inquire about installation of 2 toilets and kitchen faucet. I was thrilled that they had toilets and an all inclusive price for toilet, installation and taking the toilet away. They sent 2 people who worked quickly. Within the hour everything was installed and cleaned up. The 2 installers were friendly and professional.
We had Paul come in for initially a leak, but we happened to need a faucet repair/replacement, he was kind, courteous, professional and extremely fast. it literally took him 20 minutes to install it! thats insane, if youre looking for any type of plumping work, I recommend them.
The whole experience was enjoyable. Booking the job was easy, the company kept in touch while the plumber was on his way. The plumber was on time and had the job analyzed and completed in no time. He was friendly and explained what he was doing.
My husband and I contacted Vaillancourt Plumbing based on their reviews, and their long time experience. We weren't disappointed, and pleased by their prompt service (next day).Paul came out and showed us how capable and experienced he is, and explained everything he had to do to get our water heater functioning. AND super nice! Thank you all for helping us out with your exemplary service. Debora... More
My husband and I contacted Vaillancourt Plumbing based on their reviews, and their long time experience. We weren't disappointed, and pleased by their prompt service (next day).Paul came out and showed us how capable and experienced he is, and explained everything he had to do to get our water heater functioning. AND super nice! Thank you all for helping us out with your exemplary service. Deborah and Charles Less
Thanks to Vaillancourt Plumbing for a great job! The scheduling and arrangements were seamless. Special thanks to Paul for his courteous, professional and timely service. My first call for any plumbing requirements moving forward!
Soo grateful for Vaillancourt! Woke up this morning to a leak coming from a pipe to my water heater. called 4 places an now could come till maybe 4pm. Talked to Vaillancourt for the first time and Trevor was here within the hour. He was a huge help and super friendly as well. would highly recommend.
Vaillancourt came recommended to us to install a kitchen tap in my mother's condo. When we called, we were able to book a date for the following week. When that didn't work out as planned, another date was quickly made and in spite of terrible weather conditions, Trevor arrived and quickly installed the tap. In spite of a number of texts and phone calls and change of plans, everyone was pleasant,... More
Vaillancourt came recommended to us to install a kitchen tap in my mother's condo. When we called, we were able to book a date for the following week. When that didn't work out as planned, another date was quickly made and in spite of terrible weather conditions, Trevor arrived and quickly installed the tap. In spite of a number of texts and phone calls and change of plans, everyone was pleasant, patient and accommodating. What lovely people to deal with! Less
This was such a good experience. The repairperson was on time and knowledgeable. The entire repair took less than hour. The dripping faucet is completely fixed and has no further issues. I will be using Vaillancourt for all my future plumbing needs. Thank you!
Great service from call to finish, left my info on their site and got a call for an appointment for the next day. Shane diagnosed the problem very quickly and explained the reason why the sink was clogged and quickly fixed it. They are very professional and quick to respond.
i was happy withe service from vaillancourt plumbing . the repair person was polite and explane what he done wasnt to long and i would use there service if needed in the future
Our 16 year old gas water heater started to leak. Vaillancourt installed a new one on short notice in a very efficient manner. Besides connecting the plumbing, they were able to correct some faulty gas lines of which we were not aware. They left the area very clean and the water was only shut off for a few hours. Thanks Vaillancourt. Great job.
Very good service! From the person at the office who answered the phone to the plumber who came and did the work. Both were knowledgeable and able to answer all my questions. The plumber was on time, explained everything he did in an easy to understand way and was also able to resolve an issue that came up on the spot. Would definitely recommend them and will use them for any future issues
I dealt with this company couple times already since we got a house in Oshawa, they've been amazing all the time. Great service, always answering the phone, very fair prices. Probably one of the most worry free experiences in my life. Couldn't be happier with them!
Received text with worker photo to warn me they were coming. Diagnosed ceiling leak in 30 minutes. Came back in two days to fix the problem in an hour. Allowed me to pay by interac email transfer. Done.
Quick appointment booked, came on time, got the job done and cleaned up after.
After our faucet was leaking, we called Vaillancourt Plumbing for the first time, noting that they were highly recommended via Durham Region Neighbours Facebook group. In speaking with Crystal for the first time, she explained the process and walked through any questions I had with kindness. Trevor B came to our home and after putting in a temporary fix on our faucet, told us that the best soluti... More
After our faucet was leaking, we called Vaillancourt Plumbing for the first time, noting that they were highly recommended via Durham Region Neighbours Facebook group. In speaking with Crystal for the first time, she explained the process and walked through any questions I had with kindness. Trevor B came to our home and after putting in a temporary fix on our faucet, told us that the best solution would be to replace our faucet and gave us a fair quote for installation. Even though others recommended that we install it ourselves, we knew that we wanted it done properly, especially as the previous owners' DIY project landed us this trouble in the first place. Trevor S was scheduled to install later in the day but Crystal found an earlier spot that worked better for us. Trevor S arrived (and masked too given that we have immunocompromised family members, which they happily took into consideration) and installed in no time. He made sure that I had all of the information needed for my faucet model as this brand had a lifetime warranty, had me test everything out and answered any questions in a friendly manner. Meghan also called us the next day to ensure everything was okay and verified us of the 60 day warranty on installation. Customer service, value and quality were top notch and we would definitely use them again. Less
I was concerned that the replacement of my spa shower would be difficult, as I had no other option but to replace the broken spa shower with the exact model. However, Vaillancourt Plumbing & Drains were able to undertake the replacement without issue, which also saved me money. As an extra bonus they fixed the rattling of my pipes which caused me headache when turning on the shower, taps, or doin... More
I was concerned that the replacement of my spa shower would be difficult, as I had no other option but to replace the broken spa shower with the exact model. However, Vaillancourt Plumbing & Drains were able to undertake the replacement without issue, which also saved me money. As an extra bonus they fixed the rattling of my pipes which caused me headache when turning on the shower, taps, or doing the laundry. Now I can shower and do laundry at any time of day. Thank you for the great service. Less
We have used Vaillancourt for all of our plumbing needs. Invariably they have been efficient, friendly and reasonably priced. We highly recommend them.
Trevor was on time , fast, polite and professional. I enjoyed our interaction and would use Vaillancourt Plumbing and Drain co. again.
Trevor was very helpful , he fixed the leak that i had in the bathroom and put new faucet’s on for me , and he was very quick , I will definitely recommend this company thank you the price was really fair for the work , Thank you
Had a leaking toilet. Company came same day. Very polite, did a good job. Would definitely use again and recommend. Thanks !
I had the hot water line leading to my kitchen sink snap late on a Saturday night. The broken line caused some flooding and made the sink unusable. I called Vaillancourt the following Sunday morning, and they had the repair completed before noon. The repair itself was quick, the plumber was professional, and he arrived within the scheduled window. I particularly appreciate that he pre-emptively r... More
I had the hot water line leading to my kitchen sink snap late on a Saturday night. The broken line caused some flooding and made the sink unusable. I called Vaillancourt the following Sunday morning, and they had the repair completed before noon. The repair itself was quick, the plumber was professional, and he arrived within the scheduled window. I particularly appreciate that he pre-emptively replaced the cold water line leading to the kitchen sink while he was there without me needing to ask. It was as old as the hot water line that ruptured and suffered from the same design flaw, so it was likely to break soon. That replacement cost me only $15 in extra parts but likely spared me hundreds of dollars in future expenses. The only frustration I had was with the payment. After over ten minutes of trying, the mobile device failed to process a credit card payment. We ultimately resorted to an e-transfer. The e-transfer was relatively painless but wasn't my preferred payment method. The final cost including; labour, parts and taxes, was $320. A little high, as they charged a premium for the work due to it being a Sunday morning. Less
From appt setup to actual installation, I have never experienced this type of professionalism and knowledge from any other plumbing Co. I have no hesitation in recommending them for your plumbing needs. They'll be my 'go to' plumbing Co. from now on.
Vaillancourt plumbing is very pleasant and easy to deal with. The plumbers were on time, good communications and did a great job. The area was also spotless when they left. Thank you.
The float valve on our toilet was constantly running and the shut off valve was not working. The only way we could stop the toilet from running was to shut off the main water valve for the house...either no water anywhere or toilet constantly running. Vaillancourt was able to send a Plumber within a couple hours and within minutes Trevor had the shut off valve repaired AND a new float valve and... More
The float valve on our toilet was constantly running and the shut off valve was not working. The only way we could stop the toilet from running was to shut off the main water valve for the house...either no water anywhere or toilet constantly running. Vaillancourt was able to send a Plumber within a couple hours and within minutes Trevor had the shut off valve repaired AND a new float valve and connecting hose installed. Trevor was very pleasant, professional, efficient and he brought his own bucket and towel leaving the workspace clean and dry. Well worth the money for an immediate and unstressful resolution to our problem. Less
Excellent customer experience all around. Very professional communication from start to finish, including a follow-up call to ensure satisfaction. The plumber, Trevor, was quick and efficient and friendly and explained everything very clearly. Pricing seemed reasonable. I am very pleased to recommend Vaillancourt Plumbing.
Great work!!! The plumber they sent out was very courteous, friendly and professional. We will definitely be calling them again if required.
Mark and his co worker were great! I had a fridge delivered the day before, needed a new connector. Got a call before they arrived, very efficient, quick and polite! Very happy with the service!
Vaillancourt Plumbing is the best. They have completed two separate sink & vanity installations in our home. Trevor and Paul were terrific, working efficiently, producing high quality results. I feel so secure knowing that we now have shut off valves under the sink and solid plumbing! Their courteous personalities allowed for my many questions about the job and other future plumbing issues we hav... More
Vaillancourt Plumbing is the best. They have completed two separate sink & vanity installations in our home. Trevor and Paul were terrific, working efficiently, producing high quality results. I feel so secure knowing that we now have shut off valves under the sink and solid plumbing! Their courteous personalities allowed for my many questions about the job and other future plumbing issues we have yet to tackle. I will be calling in the future to have our master bathroom done:) Less
Great service from taking my call to the repair and follow up. Friendly, polite, professional and reasonable. Highly recommend! :D
The guy did what I did ( which I learned on YouTube) but problem was not solved. Asked to sign on a blank digital screen turned out it was a customer acknowledgement of satisfaction from the Email invoice.
I noticed seepage at the bottom of our hot water tank on a Wednesday afternoon and contacted Vaillancourt. I was told they would book me in for the next afternoon and if that wasn't possible Friday at the latest. They would contact me and keep me informed. The next afternoon (Thursday) I received a text that Mark the technician was on his way. The tank needed replaced so the plumber did the prep ... More
I noticed seepage at the bottom of our hot water tank on a Wednesday afternoon and contacted Vaillancourt. I was told they would book me in for the next afternoon and if that wasn't possible Friday at the latest. They would contact me and keep me informed. The next afternoon (Thursday) I received a text that Mark the technician was on his way. The tank needed replaced so the plumber did the prep for tank draining etc and within a half hour the old tank was gone and the new tank being installed. This was all completed by 5:30. We had hot water again by 7:30. The office staff were very pleasant to deal with and the technicians very knowledgeable, pleasant and did an excellent job. Less
I have used Vaillancourt Plumbing a few times over the past 10+ years and have been very satisfied with their service. Each of the people who have come to my home to do repairs, install toilets, fix pipes and clean drains have been very professional, tidy and knowledgeable. I highly recommend them, in fact, I did recommend them to a friend.
My plumber was Mark. He helped fix my toilet issue. It’s been going well so far
This is our second time using E. Vaillancourt Plumbing. They are professional and courteous and arrived on-time with the right tools and equipment to do the job. I will use them again in the future for any plumbing needs!
Trevor was very professional and courteous with myself and my elderly Aunt. He patiently answered our questions and explained how he would fix the problem. He telephoned to inform us that he found the part needed ( which was very old) and quickly returned to install it. The telephone staff were equally helpful and pleasant to deal with. We will use this company again.
Quick and friendly service, text messaging in between visits was great
Trevor and his assistant did an awesome job, very friendly, explained their work, made the nightmare go away! I would highly recommend these guys. Thanks!
Excellent work. Friendly polite plumber's.
Repeat customer. They always work quick and clean, and are very professional. Very happy with the work.
We are so very grateful for the service we received. Krystal was extremely helpful and was able dispatch Paul to us within a few hours. He was knowledgeable, friendly and very very helpful. We cannot thank you all enough for the prompt service you delivered to us. I will highly recommend.
The visit was great and the service fixed our issues immediately!
The service that we received from Vaillancourt Plumbing & Drains was excellent. The service was very fast, and all the staff we came in contact with were very friendly and knowledgeable. We would highly recommend them.
Technician was friendly professional safe and very knowledge
I have used Vaillancourt Plumbing & Drains for my two most recent plumbing jobs, and could not be happier with the experience (first job was to fix a leaky pipe, second job turned out to be a two-part job.....investigate a kitchen water leak, then a dishwasher installation). If I had to sum up my experience with Vaillancourt I would say they offer the perfect blend of friendliness and profession... More
I have used Vaillancourt Plumbing & Drains for my two most recent plumbing jobs, and could not be happier with the experience (first job was to fix a leaky pipe, second job turned out to be a two-part job.....investigate a kitchen water leak, then a dishwasher installation). If I had to sum up my experience with Vaillancourt I would say they offer the perfect blend of friendliness and professionalism. Calls are promptly answered and addressed by friendly staff.....text messages notifying you in advance of who to expect at your door (including a picture of the technician.....fantastic idea these days!)......the technicians themselves (Mark and Trevor) show up on time (and in uniform) with a smile and a truck load of knowledge! Less
Professional friendly service - very satisfied. We have used Vaillancourt previously and would recommend them as a reliable company
Great prompt service
Trevor did a great job getting our sewer line open again. Timely, professional, friendly and good advice on maintaining the house sewer line. Thanks
From the receptionist to the plumbers they were very professional. Very courteous and they sure did know their stuff.
Highly recommend Vaillancourt - they installed my hot water system and were so fast, friendly and knowledgeable. I could have gone with another slightly cheaper place but you can't beat their customer service. Nancy and Trevor helped me out tremendously!
Thank you! Thank you! Thank you! Shane and Stan were very professional and sure know their stuff. I expected the dining room ceiling to be a mess of holes trying to locate the leak but that was not the case. There is one hole, leak found and repaired. Add to that their amazing demeanor and sense of humour, all made the process a lot less painful! And thanks to everyone at the office that I... More
Thank you! Thank you! Thank you! Shane and Stan were very professional and sure know their stuff. I expected the dining room ceiling to be a mess of holes trying to locate the leak but that was not the case. There is one hole, leak found and repaired. Add to that their amazing demeanor and sense of humour, all made the process a lot less painful! And thanks to everyone at the office that I spoke with as they were patient and incredibly helpful and reassuring. Less
The service was great would use them again Trevor was excellent fixed our clogged drain working great now would recommended Vaillancourt Plumbing.
Had a leaky faucet and, living in a condo, was unable to shut off the water in my unit due to stubborn valve. He was on-site on time, professional, great attitude and actually learned something new about bathtub faucet adjustments I never knew. This isn't the 1st time using then for plumbing jobs, won't be the last.
The guys from Vaillancourt were professional and informative. They did a good job and were done quickly.
Excellent service. Recently had kitchen faucet replaced. Used quality products and Trevor was very professional and fast worker. Up front with costs and options and end result was good job and reasonable fees.
Great communication from start to finish. Work was completed as expected. Would use Vaillancourt Plumbing again.
I found a leak on the ceiling of my garage shortly after moving in to a new house so I decided to try out Vaillancourt's plumbing services. I was able to get an appointment for the following day, after I called, and I couldn't be more happy with the services provided! They sent a plumber named Trevor out to my address and within the hour, he was able to diagnose the problem and and fix the leak.... More
I found a leak on the ceiling of my garage shortly after moving in to a new house so I decided to try out Vaillancourt's plumbing services. I was able to get an appointment for the following day, after I called, and I couldn't be more happy with the services provided! They sent a plumber named Trevor out to my address and within the hour, he was able to diagnose the problem and and fix the leak. Trevor was extremely knowledgeable and worked fast but effectively, and he was able to walk me through his process as he was fixing the leak. Both Trevor and the Lady I spoke to on the phone were extremely friendly, helpful, and professional and the costs of repairs were affordable! I highly recommend Vaillancourt Plumbing and Drains for all plumbing needs as I am very satisfied with their services! 10/10, I would 100% use their services again! Less
I was having a plumbing crisis and due to new City regulations had to contact a plumber to establish the issue. Called Vaillancourt and they had a plumber to my home within an hour and the issue was determined quite promptly. Paul was friendly, professional and explained next steps and was quite happy that I took an interest in what he was doing. He cleaned up his workspace and advised me to call... More
I was having a plumbing crisis and due to new City regulations had to contact a plumber to establish the issue. Called Vaillancourt and they had a plumber to my home within an hour and the issue was determined quite promptly. Paul was friendly, professional and explained next steps and was quite happy that I took an interest in what he was doing. He cleaned up his workspace and advised me to call back if anything else happened as he was on call. I would definitely use Vaillancourt for any other plumbing issue or repair. This was on a Friday of a long weekend so they triaged my call and since it was of an urgent nature I was not left waiting hours and hours on end for someone to come and help me out. Less
Overall great service. Prompt reply, timely repair, area left clean and tidy.
Shane from Vaillancourt Plumbing saved the day! Our drain had backed-up in the basement and they came same day and cleared the drain/pipes. They were friendly and professional. Would call them again if needed. Thanks so much!!!
I had a great experience using Vaillancourt Plumbing. Scheduling was easy and the plumber was friendly and knowledgeable. Will definitely use them again!
It was our first time using this company and they exceeded all expectations. Shane was great to work with, he was on time and professional. We will be calling back for any future plumbing needs
Very impressed. Very clean. Had my water service replaced also cleaned up my plumbing from the previous homeowner did an awful job. They guided me what to have done. Love the service i will be using them for all my plumbing needs thanks for the service i will be recommending friends and family. Thanks again to Brain and Nancy and their team. Very communicated.
A pipe burst under my kitchen sink. Water had to be turned off. Plumber came quickly and fixed it immediately. He was very professional, experienced and friendly! Great service!
Thank you so much for providing the best service. 🙌🏻🙌🏻We are going to recommend you to all our acquaintances.
The technician was friendly and courteous clearly explaining what he was going to do. When finished he checked everything was working properly.
They arrived within an hour of me calling for emergency plumbing and fixed the issue right away! The Plumber they sent was a really good guy, and was very helpful
Great service and good customer service. The leak was fixed pretty quickly and the technician even showed me how to avoid from happening again and checked a couple more things in the house, even though I didn't ask for it when booking. I will definitely use them again if needed.
Quick to reply to my phone call, looking to repair back garden hose bib. Work was done fast, and good quality solid install. Slight scheduling issue due to plumber's holiday travel arrangements meant they didn't arrive on time; when I called to ask they apologized profusely, looked into the matter, figured out what happened and had a plumber out to us later that day. We realize mistakes happen, a... More
Quick to reply to my phone call, looking to repair back garden hose bib. Work was done fast, and good quality solid install. Slight scheduling issue due to plumber's holiday travel arrangements meant they didn't arrive on time; when I called to ask they apologized profusely, looked into the matter, figured out what happened and had a plumber out to us later that day. We realize mistakes happen, and it's telling when a company cares so much to make it right, which Vaillancourt did. Thank you. Less
Vaillancourt saved my whole long weekend! We had a faucet in our shower break off and the only way to stop the water was to shut off our main water. I called them at 11 am on the Friday of a long weekend and they fit us in. We were told before end of day and the plumber showed up by 130 pm and had our faucet repaired within a half hour. So happy with their service would highly recommend and will ... More
Vaillancourt saved my whole long weekend! We had a faucet in our shower break off and the only way to stop the water was to shut off our main water. I called them at 11 am on the Friday of a long weekend and they fit us in. We were told before end of day and the plumber showed up by 130 pm and had our faucet repaired within a half hour. So happy with their service would highly recommend and will definitely use them again 10/10 Less
fast, professional and very courtious
Replace old faucet with a new one. New one works great. Shane was the right person for the job. Will call again if something breaks down.
Techs very professional polite and knowledgeable. Did a great clean job . Was a little taken back on the cost to hire a Plummer but everything is expensive these days .
I had a leak at the base of a toilet, and the job was a little more complicated than usual and required a call back to eliminate the leak. The plumber was very professional and explained everything fully. Vaillancourt followed up to ensure I was completely satisfied. I'd definitely recommend them!
Thank you Vaillancourt Plumbing for your service! The person who came to help us out is an experienced professional. He gave us complete satisfaction. I really enjoyed working with you. A great experience to repeat that I highly recommend! Joe
Excellent company and service. Patsy was very kind and respectful on the phone. A1 client attention. Shane the technician, extremely knowledgeable. He explained that was not actually water leaking but it was the pipe making noise contracting and expanding. I would recommend this company with eyes closed to anyone.
Toilet leaking , new phalange installed.
On the two occasions I engaged Vaillancourt (about a year ago, to clear a stubborn kitchen clog, and this week, to replace the kitchen faucet and install shutoff valves for the kitchen sink) the plumbers arrived on time, did their work quickly and competently, requested advice from me for unforeseen hitches, and left my kitchen the way they found it (except with working plumbing, of course!) Wel... More
On the two occasions I engaged Vaillancourt (about a year ago, to clear a stubborn kitchen clog, and this week, to replace the kitchen faucet and install shutoff valves for the kitchen sink) the plumbers arrived on time, did their work quickly and competently, requested advice from me for unforeseen hitches, and left my kitchen the way they found it (except with working plumbing, of course!) Well worth the reasonable price they charge! Less
Friendly staff and exceptional service, repairs were done in a timely manner and efficiently by Shane. Very pleased and would certainly recommend their services.
I called Vaillancourt plumbing to request their service and was greeted by a friendly, kind person who knew exactly what I needed and had an appt for me the very next day. Paul came the following day. He was awesome, so friendly and informative, and was great in letting me know different tips surrounding our plumbing. He explained everything throughly and didn't mind my questions. The cost of th... More
I called Vaillancourt plumbing to request their service and was greeted by a friendly, kind person who knew exactly what I needed and had an appt for me the very next day. Paul came the following day. He was awesome, so friendly and informative, and was great in letting me know different tips surrounding our plumbing. He explained everything throughly and didn't mind my questions. The cost of the repair was very reasonable. After the repairs they did a follow up call asking about the repair, making sure everything was okay. Everyone from reception/customer service, plumbers, to the accountant they were so nice, friendly and courteous... We will definitely be calling Vaillancourt plumbing for future services. Thank you so much!! Less
My free standing tub faucet was not able to be changed by superior plumbing but they tried and wiggled it. After they left for about a day, water was dripping like crazy through our basement ceiling, to the walls and floors. It totally ruined my renovated basement. Of course they didn't bother to fix it nor come to check. I am glad I found Vaillancout. Their reception was very nice, clear,... More
My free standing tub faucet was not able to be changed by superior plumbing but they tried and wiggled it. After they left for about a day, water was dripping like crazy through our basement ceiling, to the walls and floors. It totally ruined my renovated basement. Of course they didn't bother to fix it nor come to check. I am glad I found Vaillancout. Their reception was very nice, clear, friendly and helpful. Our technician Trevor came on time with message informed. He did it fast, clean and efficient. He explained the procedures and what needed to do next. He also thought of the client. I highly recommend Vaillancout. If I need further plumbing service, they will be my choice. Less
Vaillancourt replaced an outdoor hose bib that hadn't been functioning properly. They were quick and courteous with their service.
From the very start it was a good experience. From the person I talked to on the phone, very friendly, to them send a picture of the plumber, Trevor, which is a great safety feature. He was on time, friendly, cleaned up any mess he make and willing to answer any questions. I would definitely use this company again!
Answered promptly, came on time and fix what we needed them to fix.
The service was excellent once I phoned directly. I didn't get any response from online request. If you phone the person on the other end is friendly and efficient. The service response was quick and the repair done well.
Agent arrived on time for his scheduled appointment, completed the installation in a timely fashion and cleaned up after himself. After the agent had left our location we realized we had a very small issue and I called head office and notified them of the issue. They were very helpful and scheduled an agent to come by and sort out the issue quickly. We are now very happy with the service we were... More
Agent arrived on time for his scheduled appointment, completed the installation in a timely fashion and cleaned up after himself. After the agent had left our location we realized we had a very small issue and I called head office and notified them of the issue. They were very helpful and scheduled an agent to come by and sort out the issue quickly. We are now very happy with the service we were provided and will not hesitate to call them again if we require any additional assistance. We would recommend Vaillancourt Plumbing to anyone in need of plumbing services. Less
well, the reason behind one star is that, after filling out the online form for requesting an appointment . . . . there was no response at all!! come on . . . I don't think anyone is pranking you with a plumbing request . . .now that I said it out loud, nevermind someone might do that . . . .however just wanted a response . . . changing to two star . . .
Had an excellent experience with Valliancourt. They were the most responsive local plumber and were very courteous and communicative. The deal is T&M, there's no surprises there; but you don't wait for a quote and appointment - this is especially important when you're trying to minimize damage to your household.. The technicians (Trevor & Partner) were excellent. They explained everything and to... More
Had an excellent experience with Valliancourt. They were the most responsive local plumber and were very courteous and communicative. The deal is T&M, there's no surprises there; but you don't wait for a quote and appointment - this is especially important when you're trying to minimize damage to your household.. The technicians (Trevor & Partner) were excellent. They explained everything and took care to clean up their work area. They also gave me some long term maintenance advise. Solid crew Less
Very friendly and expert service
Booked appt within a few days of contacting them and were quick and efficient with the repair. Reasonable cost as well! Will use them again for sure!
Shane and Stan arrived on time and were very friendly and professional. They found the problem quickly and explained everything they did as I watched and asked questions. They fixed the problem and were in and out within 30 minutes. I would highly recommend Vaillancourt Plumbing.
Great work from a great company! Very professional, kind and considerate!
Service person was knowledgeable, professional and friendly. No complaints or concerns. Very satisfied.
Was very pleased with work that was done. Trevor was very nice and professional and made sure we saw that work was completed prior to his leaving. Will definitely call if service is needed again.
I contacted Vaillancourt Plumbing to add a new waterline for my new fridge. Receiption team was amazing as I had to reschedule few times due to delivery delay. They were very accomodating. Technician arrived was very professional and gave me few options as to where we can add additional line and all installation was done within 1 hour. Great service! Highly recommend!
I have used Vaillancourt plumbing a number of times as I have been extremely happy with the service and knowledge they provided. They always arrive on time, they are super friendly and knowledgeable and complete the work in a timely fashion. I would highly recommend this company for any plumbing and drain services you need.
After we needed to have our main electrical service repaired due to the recent major storm, our electrician pointed out that there was a segment of pipe that was corroded where the ground wire was attached near the water meter. We contacted the City of Pickering and came across Vaillancourt Plumbing in a search. We were very pleased with the work done by Shane who was very professional and left... More
After we needed to have our main electrical service repaired due to the recent major storm, our electrician pointed out that there was a segment of pipe that was corroded where the ground wire was attached near the water meter. We contacted the City of Pickering and came across Vaillancourt Plumbing in a search. We were very pleased with the work done by Shane who was very professional and left the repair area cleaner than it was when he started. I'd also like to mention Brian who came out to inspect the main water line as we were considering replacing it. He confirmed it was copper and not galvanized steel so we are good for a while but will definitely use Vaillancourt in the future should we decide to upgrade to a larger copper line to improve the water pressure. The scheduling process also made it easy for us to get the repair completed. They coordinated with the Durham Works Department to have the water main shut off to facilitate the work. Highly recommend for any plumbing work. Thanks. Less
I was so satisfied with my service. I live in a condo and the condo plumber suggested the leak was in my shower drain, which would involve hundreds of dollars to repair the damage to my shower. The service tech did his own investigation and discovered the leak in a pipe that the building was responsible for, saving me a lot of money! Thanks VAILLANCOURT plumbing!
As a Realtor I need a companies I can trust to look after my clients and a company that is reliable. Having used Vaillancourt Plumbing myself in the past and being completely satisfied, I knew they were a company I could trust with my clients. I contacted them on a Sunday to give my seller’s a quote and they fit us in the very next day for the quote and got the job done the following day! Not... More
As a Realtor I need a companies I can trust to look after my clients and a company that is reliable. Having used Vaillancourt Plumbing myself in the past and being completely satisfied, I knew they were a company I could trust with my clients. I contacted them on a Sunday to give my seller’s a quote and they fit us in the very next day for the quote and got the job done the following day! Not only were my clients satisfied that they got the job done the very next day, they were happy with the friendliness and cleanliness of the plumbers doing the work. I would recommend Vaillancourt Plumbing for all of your plumbing needs!!! Less
The plumber was a pleasure to deal with, was on time, and the service was fantastic. My only problem was the 1 hour surcharge that I shouldn't have had to pay... when I called Vaillancourt I was very clear; we needed a water heater mixing valve replacement. I was assured that the plumbers always carry those on them so they'd have the part ready when they come. Well the plumber showed up, removed ... More
The plumber was a pleasure to deal with, was on time, and the service was fantastic. My only problem was the 1 hour surcharge that I shouldn't have had to pay... when I called Vaillancourt I was very clear; we needed a water heater mixing valve replacement. I was assured that the plumbers always carry those on them so they'd have the part ready when they come. Well the plumber showed up, removed the old mixing valve, brought in the replacement, spent 10 minutes installing it half-way before realizing that he was installing the wrong replacement. He went back to search his van for 15 minutes, then came back and said that he doesn't have that particular valve so he'll have to go to the store to get it. Half an hour later, he came back and said that this was a special type of mixing valve that they don't normally carry on them! So I ended up paying for 55 minutes extra... mind you that's not like $45 extra, it's $120 + tax EXTRA!! I was also only informed of the prices ($160 for the first hour, $120 per hour after) after he showed up which I find extremely shady. PS: Seeing their response below, I called in twice and left my number, never got a callback. Less
Very good service as usual, as we have used Vaillancourt before. On time excellent service, professional.
Trevor Sinclair; what a truly capable person. The pipe leading to the faucet in my backyard had been leaking for the better part of a year. I tried 'flex tape' as a stop gap solution. But that was useless in this instance. The backyard had no water for 2021. Summer comes around this year. I bought a splash splash happy pad for my giant dog. He gets hot easily. I figured, "it was a small dribbl... More
Trevor Sinclair; what a truly capable person. The pipe leading to the faucet in my backyard had been leaking for the better part of a year. I tried 'flex tape' as a stop gap solution. But that was useless in this instance. The backyard had no water for 2021. Summer comes around this year. I bought a splash splash happy pad for my giant dog. He gets hot easily. I figured, "it was a small dribbling leak, it'll be okay. I'll just close the supply down afterwards to the spigot". It was like the torrential rains in Cambodia. Turns out over winter, as the pipe had a sharp bend it in - had cracked the pipe a further 2 to 3 inches. The splish splash happy pad day quickly came to a close. The dog stayed inside, miserable because of the weather. I had called another big box plumbing company when I discovered the leak in 2021. No names will be named. I was advised it would cost a prohibitive $1300 to repair. They said the wall would have to be cut out. The piping redone etc. Given the cost, I decided to not bother and deferred the repair. I simply shut down the water supply to the backyard. Today Trevor comes in to visit. I'm working so I let him in. I show him the issue. Within 30 minutes the jobbie is sorted out at less than 6 times the cost. And because he's brilliant. He got rid of the bend in the pipe which is just a weak point where cracks can happen. I am over the moon. We tested it out immediately. Yes. With the splish splash happy pad. And my dog is worn out from the fun he had. Thank you Vaillancount. Support local everyone. Seriously. Big box only pay lip service when they talk about their reputation. Local is better. Local is important. They build our communities. Bonus photo of my satisfied dog. I dried him off. Less
Simply superb service from start to finish! Highly recommend them!!
We had a clogged kitchen sink, a major source of inconvenience. Response to our call in the afternoon was fast and the Trevor who did the provided quick and very efficient service. He was also very professional in his approach. Great work.
Very promp service Very satisfied.
Great work, clean and tidy service with best results 👍🏽
Excellent service and quality workmanship. Reasonably priced and clean-up after finished.
Excellent service for my leaking toilet! I especially loved the text app that notified me when they were on their way and showed a picture of the technician. The technician was a bit delayed but they called me right away to advise of the delay and confirm they were coming shortly. Repair was done quickly and the bathroom was left in perfect condition. I’d highly recommend Vaillencourt!
From initial phone call to installation. Every contact person was polite and professional. Technician was on time. Very professional and polite. The total cost was less then I expected. Was pleasantly surprised next day getting a call from the office asking not only how the repairs went but also asking about how the technician was. Hit all my touch points end to end. Would definitely use again
Trevor arrived on-time, assessed the situation quickly, told us what the best & the worst possible outcomes could be & got the job done ASAP! He even helped us out with another plumbing issue before he left! Excellent service & very warm & professional support staff as well! Highly recommend!
This was my first time using this company. Paul showed up on time. He was fast, professional and efficient. I was very happy with the work done and would definitely recommend this company.
installed outdoor hose bib
I have used their services twice this year. They are very professional and I have had a wonderful experience dealing with this team. Would highly recommend them.
Disappointed with their service. Called them to fix water hammer issue , they did replaced an existing pressure regulator and charged me $500, where it costs only $80-$100 part from Home Depot and end up resulted with problem not getting solved Called them more than 5 times and informed them that problem still exists, They talk only money by saying I need to pay again for labour even though I a... More
Disappointed with their service. Called them to fix water hammer issue , they did replaced an existing pressure regulator and charged me $500, where it costs only $80-$100 part from Home Depot and end up resulted with problem not getting solved Called them more than 5 times and informed them that problem still exists, They talk only money by saying I need to pay again for labour even though I am ready to pay if they fix my problem. Less
Great service delivered by Shane. I had a toilet block that needed to be fixed and Shane was able to visit on the very same day that I called in to request service. Would highly recommend Vaillancourt to anyone in the Durham Region for help with household plumbing.
Made an appointment for someone to call back today.. no response on phone and i get your busy but dont schedule morning calls and than not get back to the person its unprofessional.. Our house has been leaking water all night and i told the female on the phone this was an emergency.
Very happy with the service that Trevor provided. He was friendly & very efficient. Answered all my questions. Thanks again. Would definitely recommend your business.
Great service, very reasonably priced and great work!!
Villancourt Plumbing arrived promptly and immediately identified the leak under the kitchen sink. He removed the existing plumbing and replaced this with new piping to accommodate a new sink. Trevor S was friendly, explaining what was done and left our kitchen spotless. We would definitely call Villancourt plumbing again. Great job!
We have used Vaillancourt Plumbing since we moved to Durham Region almost 4 years ago. Their service is first rate. They are kind, courteous and professional. They often go the extra mile to give solid advice and throw in a few extras no charge. Only reason I am not giving 5 stars is that they have been late a few times (although with good resons). I think it would help if they could give clients... More
We have used Vaillancourt Plumbing since we moved to Durham Region almost 4 years ago. Their service is first rate. They are kind, courteous and professional. They often go the extra mile to give solid advice and throw in a few extras no charge. Only reason I am not giving 5 stars is that they have been late a few times (although with good resons). I think it would help if they could give clients a heads up if they are running late. Less
Glad that I reached out to Vaillancourt about the toilet leak through the ceiling. Though a bit expensive but that is what you pay for quality work. Trevor was kind and gentleman, he understood the problem quite fast and fixed it with perfection. I will highly recommend them.
First time we have used this plumber. Very happy with their service and will use them again. Got the job done quickly and professionally.
Vaillancourt Plumbing is great to work with and very professional service. Quick response time to your home issues. I would highly recommended them to my own friends and family. Thank you.
The plumber was very professional and finished repairing 2 leaks under 1 hour.
Strongly recommend Vaillancourt for their plumbing excellence and superior customer service. We had the pleasure of working with Mark the plumber and Pat from the office. Not only did they do a professional job, they did it at a fair price. Thank you both! WOW just WOW!!
Dial with Trevor S., very profession work. Great service. Definitely will use Vaillancourt again and recommend to my friends.
Trevor was more than on time, very professional and knowledgable. Took the time to clean up the work area and make sure we were totally satisfied. We would reccomend Vaillancourt Plumbing and Trevor without hesitation. Jane and Ed.
I am not sure who answered my first phone call but she was amazing. Friendly, helpful. For the appt., the plumber, Trevor, was right on time. Fixed the problem quickly and professionally. And within the hour (you pay for one hour regardless) he fixed my freeze proof faucet outside. This is the second time I have used this company and I find them honest and trustworthy.
The plumber arrived on time, did the required work professionally and left the area clean. I am please with the work done and would use them again.
Our experience with E. Vaillancourt Plumbing & Heating Ltd was top notch, from the moment the service techs walked in the door and were comfortable dealing with our large noisy dog to their professionalism in being masked and taking shoes on and off at the front door. We had a blockage in our tub drainage that effected a shower in another room as well and had purchased an auger to try and unblock... More
Our experience with E. Vaillancourt Plumbing & Heating Ltd was top notch, from the moment the service techs walked in the door and were comfortable dealing with our large noisy dog to their professionalism in being masked and taking shoes on and off at the front door. We had a blockage in our tub drainage that effected a shower in another room as well and had purchased an auger to try and unblock ourselves without success. They utilized our auger first to save us the $80 rental cost of bringing the big machinery indoors. We were very happy with their service and wholeheartedly recommend their plumbing services. Less
I qwould highly recommend this business, my urgent plumbing issue was dealt with immediately. The plumber was professional and diagnosed the issue right away, which made me feel relieved and I knew I was in good hands. The cost was very very reasonable for excellent service.
Had Vaillancourt plumbing in to have a repair done on leak in my main water line. The plumber was very professional. He made sure he covered up around his work area and after he was done he cleaned up his work area. I would definitely recommend Vaillancourt Plumbing to freinds and family. Good work.
Explained how they were going to repair the leak .
Excellent level of customer service. Our technician, Trevor was efficient, clean and friendly. We would gladly use Vaillancourt Plumbing again.
The team showed up quickly to help repair a leaky copper water supply line. They were efficient in location the source of the leak and explained ahead of time what they had to do to repair the leak.
What started as a simple faucet replacement turned out to be a bit more complicated. Vaillancourts was great in making sure the problem was eventually solved. Trevor was great...pleasant, polite and professional. And Chrystal on the phone end was very helpful and courteous as well. Thanks to everyone!
I had an issue with a leaking water shut off valve. Trevor was prompt, efficient and resolved the issue quickly. I would highly recommend E. Vaillancourt Plumbing & Heating for any plumbing needs.
My experience was excellent with Vaillancourt Plumbing. The process to have a plumber come to my house was seamless. They were very professional, prompt, and effective. Stan explained things well, and it didn't take long to resolve the issue. I would highly recommend this company.
We called this company, as we had a toilet in our home that wouldn't flush properly, we got an appointment the same day, Stan came to our door on time found out what the problem was quickly, got to work, and fixed the clogged drain the same day, we were so happy, our toilet works perfectly now, thank you Vaillancourt, don't hesitate to use this company... cheers deborah
Really happy that I gave this company a call! My issue was a bit unique and I didn't address it as quickly as I should have. Once I realized the extent of the issue it became more urgent and these guys were amazing. Called on a Friday and they were at my place before 9 a.m. on the Monday. Polite, clarified everything for me, and repaired it fast! They fixed one problem and gave me a solution f... More
Really happy that I gave this company a call! My issue was a bit unique and I didn't address it as quickly as I should have. Once I realized the extent of the issue it became more urgent and these guys were amazing. Called on a Friday and they were at my place before 9 a.m. on the Monday. Polite, clarified everything for me, and repaired it fast! They fixed one problem and gave me a solution for another, which I couldn't be happier about it. They were in and out in 45 mins, with minimal disruption. These guys will be my first choice for any future plumbing needs, without a doubt. Less
This is the 2nd time we've used Vaillancourt Plumbing and we continue to be 100% satisfied with their work. They are professional, courteous, clean, and helpful. Will use them again if needed.
Have dealt with them a couple of times now.Each time was great.The staff is always polite and honest with what work and cost it will be. They advised us what and how the job could be completed and to.the best price as well. Would recommend this company to everyone.
Very courteous and professional from the start (i.e. reception), to the technicians and the follow up call from owner. Will highly recommend. Thank you
I was very pleased with the plumbing service. I was notified by message, a picture of the repairman accompanied the notice, along with the time to expect him. He arrived at the appointed time, checked out my requests, and worked efficiently. Repairs were done quickly, but efficiently. Price was reasonable. I would recommend Valliancourt Plumbing without hesitation. Lynda.
I have used this company a few times, replacing shower, toilets, kitchen sink and now bathroom sinks and faucets. The guys are friendly and courteous and cleanup after the job. I would use them again and recommend them highly.
Very efficient and friendly service. Great care and respect shown for our house. Would recommend to anyone looking for a plumber.
We called Vaillancourt Plumbing to disconnect and reconnect our kitchen sink and tap around the schedule of a countertop installation. The potential costs were explained up front and seemed reasonable. Trevor arrived on time and was quite professional while still being friendly. During the initial work, he discovered an issue with our main shutoff to the house. With the team back at the office... More
We called Vaillancourt Plumbing to disconnect and reconnect our kitchen sink and tap around the schedule of a countertop installation. The potential costs were explained up front and seemed reasonable. Trevor arrived on time and was quite professional while still being friendly. During the initial work, he discovered an issue with our main shutoff to the house. With the team back at the office, Trevor was able to secure an appointment with the Durham Region water department at the right time to coincide with his return for the reconnection. A couple of days later, Trevor and Alex arrived to finish the job. One worked with the region's water team to address the fix to our main shutoff, while the other handled the kitchen sink and tap reconnection. The whole thing took less than 2 hours and cost less than we expected. We would certainly hire the Vaillancourt Plumbing team again and recommend them to others. They made a possibly stressful situation very easy. Less
Staff was punctual, very pleasant and extremely professional. They fixed the problem and we have had no issues since they came. I would definitely call them again should I have another plumbing issue.
Great experience!!! Prompt, professional and open 24/7, will definitely use them again.
I was very pleased with the service that I received from Trevor at E. Vaillancourt plumbing and heating. He arrived promptly, on time and worked very efficiently to unclog my badly clogged kitchen drain. He also replaced a leaking supply line for my hot water. He cleaned up perfectly after himself… You wouldn’t even know he had been there :-) Overall, I was pleased with the service and would def... More
I was very pleased with the service that I received from Trevor at E. Vaillancourt plumbing and heating. He arrived promptly, on time and worked very efficiently to unclog my badly clogged kitchen drain. He also replaced a leaking supply line for my hot water. He cleaned up perfectly after himself… You wouldn’t even know he had been there :-) Overall, I was pleased with the service and would definitely use E. Vaillancourt again. Less
I have used Vaillancourt Plumbing on three separate occasions (Stan the first two times and Trevor) over the past two years. First was for a leak around my downstairs shower (burst water hose in the wall - not fun) a kitchen faucet replacement and lastly, an outdoor faucet repair and replacement. All three times the issue was analyzed and options explained in a professional manner and executed wi... More
I have used Vaillancourt Plumbing on three separate occasions (Stan the first two times and Trevor) over the past two years. First was for a leak around my downstairs shower (burst water hose in the wall - not fun) a kitchen faucet replacement and lastly, an outdoor faucet repair and replacement. All three times the issue was analyzed and options explained in a professional manner and executed without issue. I will definitely be using again and highly recommend. Less
The service was excellent and would highly recommend.
Prompt friendly service. Reliable and clean!
E Vaillancourt Plumbing was responsive from the beginning -- starting with the process of requesting a quote, having the technicians come in to quote, booking the work, and having the work completed. Mark was the main technician who carried out the quote and then completed the work. Mark is honest, friendly, and efficient. There was open communication the entire time and as a new home owner, Mark... More
E Vaillancourt Plumbing was responsive from the beginning -- starting with the process of requesting a quote, having the technicians come in to quote, booking the work, and having the work completed. Mark was the main technician who carried out the quote and then completed the work. Mark is honest, friendly, and efficient. There was open communication the entire time and as a new home owner, Mark answered questions I had about my home's plumbing and taught me a few things about the materials and state of my home that I would not have thought to consider. We have an older home and Mark noticed a few areas needing repair, both ASAP and "eventual" repairs, while completing the quoted work. There was never a sense of sales pressure, just information, and when I asked how we could book in some of the additional repairs Mark and his helper were able to get it done with a quick visit the following morning. I will absolutely refer E Vaillancourt to friends and family, and will be going to them again for any future plumbing needs! Less
Always prompt friendly help from these professionals!
This plumber was amazing! I needed a toilet replaced and they were able to do that and more. We were scheduled for the day of the big snow storm in Ontario and they were in touch to reschedule because of the ridiculous weather. The plumber and his apprentice brought the new toilet and disposed of the old one, which was truly a life saver. They also fixed a few other issues we were having in our b... More
This plumber was amazing! I needed a toilet replaced and they were able to do that and more. We were scheduled for the day of the big snow storm in Ontario and they were in touch to reschedule because of the ridiculous weather. The plumber and his apprentice brought the new toilet and disposed of the old one, which was truly a life saver. They also fixed a few other issues we were having in our bathroom on the fly. They arrived ahead of time and were nothing but professional, both on the phone and in person. Everything is working well and if we ever need another plumber we'll definitely hire Vaillancourt. Less
Excellent service-very professional the owner even called the next day to ensure we were satisfied. We were!
Our upstairs toilet had overflowed twice for seemingly no reason. The water was running down into our basement, damaging the finished drywall. I called Vaillancourt on Saturday and booked Shane to come on Sunday morning. He was prompt and was able to resolve the problem with the upstairs toilet quickly. He also checked our downstairs toilet and main drain, which all looked good. Shane was very... More
Our upstairs toilet had overflowed twice for seemingly no reason. The water was running down into our basement, damaging the finished drywall. I called Vaillancourt on Saturday and booked Shane to come on Sunday morning. He was prompt and was able to resolve the problem with the upstairs toilet quickly. He also checked our downstairs toilet and main drain, which all looked good. Shane was very pleasant and professional. I would definitely recommend them and call again for any plumbing requirements I might have. Less
Had a great experience with a very nice plumber and really wonderful customer service including a follow up call to make sure I was happy. I loved the feature where they told me the plumbers name and showed his photo so I knew who would be showing up to my home! He did great, quick work and solved the problem in a shorter time than expected. Will absolutely use again.
We had a frozen water pipe on Jan.11,2022. We do not know any Plumbing Company so we decided to look at Homestars for recommendations. After an hour, E.Vaillancourt Plumbing called us and said they have plumbers available in the afternoon. Stan and Trevor arrived around 1pm and and quickly went to work on the problem. They were very friendly and knowledgeable of their trade. They were able to mo... More
We had a frozen water pipe on Jan.11,2022. We do not know any Plumbing Company so we decided to look at Homestars for recommendations. After an hour, E.Vaillancourt Plumbing called us and said they have plumbers available in the afternoon. Stan and Trevor arrived around 1pm and and quickly went to work on the problem. They were very friendly and knowledgeable of their trade. They were able to move the washer/dryer unit that obstructs the frozen pipe. We were very grateful as it was very heavy and difficult to work in a tight space. They both kept their cool and kept on informing us of the work that they are performing. They both adhere to Covid masking protocol and kept a safe distance. Within 2 hours, they were finished and we have water again. Plumbing work is still needed to reposition the water meter and cap off some pipes. My mom requested both of them if they can comeback and finish the job as soon as the weather permit as they need to coordinate with Durham Water. Overall, they were friendly, knowledgeable, fast and the price was reasonable. We will definitely use their services again in the future. Less
We had two plumbing issues (clogged drain in the basement causing water to back up and a leaking kitchen sink). I called E. Vaillancourt and Trevor was here the following morning at 8:30 a.m. He worked very diligently and had both issues resolved by 10:00 a.m. One of the reasons I chose this company was due to the number of positive reviews and that they take them time to respond to them. We w... More
We had two plumbing issues (clogged drain in the basement causing water to back up and a leaking kitchen sink). I called E. Vaillancourt and Trevor was here the following morning at 8:30 a.m. He worked very diligently and had both issues resolved by 10:00 a.m. One of the reasons I chose this company was due to the number of positive reviews and that they take them time to respond to them. We will definitely use their services in the future. Less
Very professional. Good demeanor. Friendly disposition. Found the problem and fixed it. The price was reasonable.
Mark was polite, efficient, timely and knowledgable. I would use this outfit again for sure.
I had this company install a new sump pump and battery back up pump. I was very satisfied with this company and would not hesitate to recommend Vaillancourt Plumbing to anyone I know
Prompt, reliable, courteous. Extremely pleased.
Thanks much for fixing my leaky faucet! I cannot speak more highly of your service which included a seniors' discount. I will definitely contact you again should I ever need to have another plumbing problem solved.
I contacted E. Vaillancourt Plumbing and Heating after a positive referral from my mother. I had a water softener system that I needed removed from my home. As the water softener was attached to the main water pipes, I wanted to ensure it was done correctly. Shane and Sam called prior to arrival to ensure they had the correct materials with them for the job. Once the system was removed, a new... More
I contacted E. Vaillancourt Plumbing and Heating after a positive referral from my mother. I had a water softener system that I needed removed from my home. As the water softener was attached to the main water pipes, I wanted to ensure it was done correctly. Shane and Sam called prior to arrival to ensure they had the correct materials with them for the job. Once the system was removed, a new shut off valve was installed as the existing shut off was original to the house (roughly 40 years old). and could soon break and cause bigger problems. Shane also showed me a picture of the correct cover I needed for the clean out pipe as one was missing and also provided advice as to the sewer smell being caused by the p-trap under a basement shower that is currently not in use. Shane and Sam were knowledgeable, efficient and extremely personable to deal with. I would highly recommend E. Vaillancourt Plumbing & Heating for your plumbing needs. Less
I've used this company on a couple of different occasions now and every time they have been great. My first interaction with them was in October 2020 when my basement flooded and the toilets stopped working. They weren't able to pick up my call right away, but I left a message with a return number and Patsy called me back very quickly to inquire about my problems. They arranged for one of their ... More
I've used this company on a couple of different occasions now and every time they have been great. My first interaction with them was in October 2020 when my basement flooded and the toilets stopped working. They weren't able to pick up my call right away, but I left a message with a return number and Patsy called me back very quickly to inquire about my problems. They arranged for one of their plumbers Dave to go out later that afternoon. Three hours later, a dead bird and nest was removed from my plumbing line and everything was right as rain (if you get Dave as your plumber feel free to ask him for the story and tell him toilet bird lady says hi). Dave made sure to help me dry out and clean the basement before he left. Tenants and I were very happy with his professionalism and happy demeanor. My most recent call was a few days ago when my kitchen faucet was leaking hot water and my toilet was just a leaking mess (paper clip chain can't fix everything). Vaillancourt Plumbing sent out Shane to my home this time and again, very professional and friendly plumber. I ended up needing to replace a braided pipe and the kitchen faucet. He explained the work that needed to be done prior to starting and made sure to note that the type of faucet I wanted installed would cost more than the standard one (which I was okay with). Tenants and I were also very happy with Shane's visit. Overall the quality of service and workmanship is worth every dollar and I will for sure be calling on the team at Vaillancourt Plumbing if/when I need more plumbing work done. Less
Excellent experience with Vaillancourt Plumbing! Appreciate the same-day service from Shane to replace a leaky shower cartridge. Would use again in the future.
I’ve used Vaillancourt Plumbing a few times. Every time I’ve had an experienced and friendly plumber come to my house and solve the problem quickly. Most recently, they took a few extra minutes to discuss some other issues that they observed and explained why it would be an issue. I’ve only had positive experiences with this company and will continue to use and recommend them
This company is by far the most dependable, professional and reliable business we have dealt with. I would highly recommend Vaillancourt Plumbing. Their prices are fair and their work is impeccable. Our service technician was Trevor and he was such a pleasure to deal with. He was kind, punctual and professional. We will be using them in the future, for sure.
The flange that secures the toilet to the floor broke and made the toilet unusable. I tried to get the broken flange off but after 2 hours of trying I decided to get help. It was the day after Christmas when I called Vaillancourt Plumbing and left a message stating my problem. I did a get a call back and got an appointment very quickly. The plumber and his helper arrived a bit earlier tha... More
The flange that secures the toilet to the floor broke and made the toilet unusable. I tried to get the broken flange off but after 2 hours of trying I decided to get help. It was the day after Christmas when I called Vaillancourt Plumbing and left a message stating my problem. I did a get a call back and got an appointment very quickly. The plumber and his helper arrived a bit earlier than scheduled and were able to get the flange off, get the toilet back in service and cleaned up within an hour. Great service and friendly people to deal with. Less
Vaillancourt Plumbing was excellent, on time and explained everything to me. We will definitely be calling them for all our future plumbing needs.
The sink drain had failed due to age and corrosion. I called Vaillancourt late Tuesday and a service plumber named Trevor was at the house 8:30 the following morning. He identified and carried out the repair within an hour, which was impressive because he was working with two separate drain lines installed at separate times with varying components, primarily due to their separate ages. Trevor'... More
The sink drain had failed due to age and corrosion. I called Vaillancourt late Tuesday and a service plumber named Trevor was at the house 8:30 the following morning. He identified and carried out the repair within an hour, which was impressive because he was working with two separate drain lines installed at separate times with varying components, primarily due to their separate ages. Trevor's work was seamless. I was completely impressed. I would recommend this company to anyone. Less
Very prompt and professional at a reasonable price. I defiantly recommend this company
Polite, quick, tidy and competent. Altogether a pleasant experience out of a not so pleasant circumstance. Thankyou!
I would never use another plumbing company. They made an appointment for the day after i called with an issue, their guys are freindly and professional, they did great work and their rates are very fair.
Trevor is a very clean, knowledgeable, and kind professional. Workmanship is great. I would recommend his work and will call him back if I need more work done!
Technician was quick , efficient and professional as well as providing advice on our other plumbing issues in the house. Definitely recommend and my new go to for all my plumbing needs .
Needed sink plumbing, a faucet, and dishwasher installed as I'm finishing a kitchen reno for my house. The receptionist, Crystal, was very helpful and answered all my preliminary questions. Promptly sent over a tech the next day - I was expecting a couple days, so that was really nice for next day service. The tech, Trevor, arrived on time, did the job with materials brought by them, and explain... More
Needed sink plumbing, a faucet, and dishwasher installed as I'm finishing a kitchen reno for my house. The receptionist, Crystal, was very helpful and answered all my preliminary questions. Promptly sent over a tech the next day - I was expecting a couple days, so that was really nice for next day service. The tech, Trevor, arrived on time, did the job with materials brought by them, and explained the invoice to me regarding material and labour costs. He also guaranteed that he would come back for any immediate signs of leakage, and they would fix it free of charge. Brian, the owner I believe, followed up with me the next day to make sure everything was good and that I was satisfied. Great customer service, and great work overall. I would definitely recommend them and will use them for any of my plumbing jobs in the future. Less
They came to repair a broken pipe and severely clogged drain. The plumber worked fast but did a thorough job and had me test everything to make sure I was satisfied before he left. Fantastic work and a great local business to support
Trevor arrived in a timely manner and did the job quickly and efficiently. The charge was less then $300 as compared to a quote of more than $1000 from another plumber. I highly recommend Vaillancourt Plumbing.
On Saturday, Dec.11.2021, we got in contact with Villancourt Plumbing and Heating Ltd. for the first time. Because it was the weekend, we agreed to a visit for the following week. On Monday, Dec.13.2021, we received a call from the office of Villancourt Plumbing. We needed help with our kitchen faucet. Shortly after the call, a technician arrived at our house. He installed a new faucet for us. My... More
On Saturday, Dec.11.2021, we got in contact with Villancourt Plumbing and Heating Ltd. for the first time. Because it was the weekend, we agreed to a visit for the following week. On Monday, Dec.13.2021, we received a call from the office of Villancourt Plumbing. We needed help with our kitchen faucet. Shortly after the call, a technician arrived at our house. He installed a new faucet for us. My husband and I were very pleased with the service, and we would definitely call the company again if needed, and, we would also highly recommend them to our neighbours and friends. We were also impressed, when the manager called the next day to ask, if the job was done to our satisfaction. Thank you Brian! Less
Service was thorough with good attention to detail. Plumbers were kind and helpful.
Booking was easy and I got an appointment the next day. As requested, the Tech (Trevor) called before arriving. Trevor quickly diagnosed the problem and replaced my hose bib, supply valve and associated piping. He explained exactly what work he had done and went thru the bill in detail including payment options. Trevor left the job site clean and he was friendly and courteous throughout. I w... More
Booking was easy and I got an appointment the next day. As requested, the Tech (Trevor) called before arriving. Trevor quickly diagnosed the problem and replaced my hose bib, supply valve and associated piping. He explained exactly what work he had done and went thru the bill in detail including payment options. Trevor left the job site clean and he was friendly and courteous throughout. I would not hesitate to recommend Vaillancourt Plumbing to anyone. Less
I called E.Vaillancourt Plumbing when my hot water tank quit and I was unable to remove the element to change it. They quickly sent Trevor to try to get it out for me but we determined that there was too much corrosion to salvage the tank. A new tank was ordered and Shane came to replace my hot water tank. Very fast and courteous service from the first call to the final check for leaks. They ... More
I called E.Vaillancourt Plumbing when my hot water tank quit and I was unable to remove the element to change it. They quickly sent Trevor to try to get it out for me but we determined that there was too much corrosion to salvage the tank. A new tank was ordered and Shane came to replace my hot water tank. Very fast and courteous service from the first call to the final check for leaks. They were fast and efficient and tidied everything up before they left. I was pleasantly surprised when I received a text introducing the plumbing technician who was on the way; having his name and photo beforehand put my mind at ease, as I had asked my young adult daughter to let him into our home while I was at work. Having a photo ensured she was letting the correct person in. I will definitely call E.Vaillancourt Plumbing for any future Plumbing issues that arise. Less
I have used Vaillancourt Plumbing many times over the years and have always had great service. I found a leak under my kitchen sink on a Friday afternoon so I called and they were able to send a plumber right out to fix my leak . I appreciated them coming so quickly and doing such good work. They have always been very professional and very pleasant to deal with.
Quick and efficient service. Both the receptionist and the technician were congenial and helpful.
I was pleasantly surprised from a simple call to service provided. My initial outreach to having Trevor the technician come to do the work i required was both fast and excellent - Trevor was professional and did a wonderful job - i am very pleased with both E. Vaillancourt Plumbing & Heating Ltd, the contact i spoke with as well as Trevor and Brian for the service and professionalism from start ... More
I was pleasantly surprised from a simple call to service provided. My initial outreach to having Trevor the technician come to do the work i required was both fast and excellent - Trevor was professional and did a wonderful job - i am very pleased with both E. Vaillancourt Plumbing & Heating Ltd, the contact i spoke with as well as Trevor and Brian for the service and professionalism from start to beyond completion - i.e follow up on service provided by Brian. I will definitely use their services again. Thank you to all and have a safe and wonderful holiday. Jamie Doyle Less
Brian and his team went out of their way to ensure we were taken care of. When issues with our general contractor arose, they stepped right in and did a fantastic job in making sure that everything was done right. We received great advice and service from the selection of the right products right through to the installation. We will use Vaillancourt anytime we need plumbing help!
I appreciate being notified when the technician was on his way and was also provided a photo. The Technician was able to identify the problem, advised me of what was required to repair it, answered my questions and quickly proceeded to resolve the leak. I will definitely call them again if needed.
Mark phoned me right after I had spoken to the office about a plumbing emergency. He was polite, punctual and did great work! I will definitely call E. Vaillancourt when I need work done in the future!
First time we have used Vaillancourt Plumbing and was pleased with their friendly service, availability we will certainly contact them if we have any issues in the future.
My entire family has been using Vaillancourt Plumbing for many years with nothing but positive interactions each and every time they enter our homes. We have had several different technicians on multiple occasions solve problems quickly, efficiently, and always courteously. The business is family owned and operated and they truly care about their customers. They are worth every penny and they wil... More
My entire family has been using Vaillancourt Plumbing for many years with nothing but positive interactions each and every time they enter our homes. We have had several different technicians on multiple occasions solve problems quickly, efficiently, and always courteously. The business is family owned and operated and they truly care about their customers. They are worth every penny and they will always be the first person I call. Less
Had an emergency that needed to be taken care of and they were quick and the service was great, they came to fix one thing helped me out with a tap replacement . Will defiantly use their service again.
I was very happy with the prompt and excellent service I received this week. My toilet had backed up and I tried the usual plunger, snake, liquid plunger, hot water tricks, but nothing was working. I found Vaillancourt Plumbing and called them, the woman who answered was friendly and understanding of my issue. She promised me that a tech would be out that day, gave me the likely costs and pay... More
I was very happy with the prompt and excellent service I received this week. My toilet had backed up and I tried the usual plunger, snake, liquid plunger, hot water tricks, but nothing was working. I found Vaillancourt Plumbing and called them, the woman who answered was friendly and understanding of my issue. She promised me that a tech would be out that day, gave me the likely costs and payment options. She also told me the tech would call me before they arrived. Shortly after I received a text with a picture of the tech that would be servicing my home, his name and other information. My tech Shane, was friendly, polite and very quick and efficient. I even got a follow up call the next day from Brian Vaillancourt to ensure that I was satisfied with their service. I would highly recommend Vaillancourt Plumbing & Heating for your pluming and heating issues. I would definitely use them again, if needed. Tracy R Less
I was having issues with the hot water faucet in the laundry tub. Rather than call a plumber at the time, I went to the "fix it later" option and closed the hot water line off at the shutoff for the laundry room. I needed to use the hot water, so turned it back on and did what I needed to do using the hot water. Trouble came when I tried to close the shut-off valve, and it would not close ful... More
I was having issues with the hot water faucet in the laundry tub. Rather than call a plumber at the time, I went to the "fix it later" option and closed the hot water line off at the shutoff for the laundry room. I needed to use the hot water, so turned it back on and did what I needed to do using the hot water. Trouble came when I tried to close the shut-off valve, and it would not close fully. The water was running fairly fast and I needed to have it fixed fast before my water bill doubled. I called E. Vaillancourt and explained the issue. They promised to send a tech out as quick as possible, however, everyone was on calls at the time. I received a text message within the hour stating a tech (Trevor) was on route and would be there in approximately 10 minutes. He was. I explained the problem and asked to have both the hot water valves replaced. I also asked that the cold water valves be replaced since he was here and they were as old as the hot water ones. The work was done quickly, efficiently and at a very reasonable cost. Would I use E. Vaillancourt Plumbing and Heating Ltd again.... Definitely. Less
Incredible local company with friendly professional service and honest rates. I recommend Vaillancourt Plumbing to any homeowner looking for a dependable plumbing company.
We had a great experience ! We were advised what the bill would be roughly before service. No surprises. They were professional, kept us informed, let us look at the camera findings. They were right on time, clean, and followed all covid protocols. We will definately use them again
I had a technician come out to check out a toilet that was not flushing properly in my home. Trevor was very polite ,on time and had done work for us before. After running some tests he discovered the unit was defective from the manufactures. I was very pleased with Trevor and with the work he performed. Great job and thanks.
Service was prompt. I called first thing in the morning and they arrived by 1:00. They accommodated my schedule. They were respectful, knowledgeable, and personable! I can see why my Dad who was a small business owner back in his day, highly recommended Vaillancourt plumbing over the years. The job was bigger than I expected but keeping up with “codes” does that! Thank you guys. PS….good job on t... More
Service was prompt. I called first thing in the morning and they arrived by 1:00. They accommodated my schedule. They were respectful, knowledgeable, and personable! I can see why my Dad who was a small business owner back in his day, highly recommended Vaillancourt plumbing over the years. The job was bigger than I expected but keeping up with “codes” does that! Thank you guys. PS….good job on the clean up after too! Less
We had a leaky pipe in our basement and they were able to have someone out to us the next day. Service person was punctual and professional. I would recommend them and use them on the future
I have used Vaillancourt Plumbing on several occasions and have been extremely pleased. The plumbers that assisted me were professional and courteous and the work was done quickly. I would highly recommend them for any plumbing or heating issue.
Trevor did an exellent job. Good attitiude and service. Would highly recommend Vaillancourt.
Prompt, friendly and competent.
Listened to my concerns. Kept me informed on what work need to be done and promptly fixed my leaking water valve and toilet running issue. Efficient and very pleasant . I would use them again.
I've used them twice now and both times they have been fantastic. Timely, professional and efficient. They communicate very well. I would recommend an use them again.
The technicians were professional, quick, followed safe Covid protocols and cleaned up as they went. Any furniture moved to access their work was returned back in place. Answered all questions and offered tips to prevent reoccurance. Followup after was appreciated.
Ater purchasing an older home we had trouble finding a plumber to commit to completing some necessary work including repairs to a boiler and radiator heating system among other things. Vaillancourt Plumbing not only committed to the work (after 6 other companies showed up and left us hanging) but completed it in an efficient and timely manner. They kept us informed daily regarding ongoing work an... More
Ater purchasing an older home we had trouble finding a plumber to commit to completing some necessary work including repairs to a boiler and radiator heating system among other things. Vaillancourt Plumbing not only committed to the work (after 6 other companies showed up and left us hanging) but completed it in an efficient and timely manner. They kept us informed daily regarding ongoing work and potential expenses and those who showed up on site were prompt and hard working. Vaillancourt has a committed team of professionals that go above and beyond to provide service and customer satisfaction. I would trust Vaillancourt Plumbing with all my plumbing issues going forward and highly recommend them. Less
E. Vaillancourt Plumbing & Heating Ltd. is our go to Plumbing Professional Service. We have been in need of their services three times and we fully expect to request their service again in the coming months. This company is reliable and meets our expectations for a job well done. All staff members are considerate and completes the task needed - we really appreciate all they do. Sincerely, Marga... More
E. Vaillancourt Plumbing & Heating Ltd. is our go to Plumbing Professional Service. We have been in need of their services three times and we fully expect to request their service again in the coming months. This company is reliable and meets our expectations for a job well done. All staff members are considerate and completes the task needed - we really appreciate all they do. Sincerely, Margaret L. Less
Words cannot express how happy I was with Vaillancourts services. We had our kitchen renovated a few years ago and put in a double (deep) sink and it never drained properly, it also dripped from short fittings. We had someone else come and try to fix the problem about a year ago. What a nightmare! Not only did he do a terrible job he complained the whole time about the job and still didn’t solve ... More
Words cannot express how happy I was with Vaillancourts services. We had our kitchen renovated a few years ago and put in a double (deep) sink and it never drained properly, it also dripped from short fittings. We had someone else come and try to fix the problem about a year ago. What a nightmare! Not only did he do a terrible job he complained the whole time about the job and still didn’t solve the problem. I had to use my own old towel to clean up the mess. So glad I called Vaillancourt. They had all the supplies on hand including drop sheets and rags for the job. They were so polite and never complained once, assuring me that they were not going to leave until the job was done right. True to their word and 3 hours later with all new parts and fittings I finally have the sink of my dreams. They even tightened the faucet because it was loose. I was even able to use my dishwasher again now that the sink drains properly. No buckets to catch dripping water and they left our house with no mess for me to clean up. Best of all the final costs was $300.00 less than the plumber from Hell. Thank you so much Vaillancout Plumbing I will definitely call you for any other plumbing jobs that may arise. Less
We were referred to Vaillancourt Plumbing and glad of that. We had water coming in the basement, although they were very busy they managed to accommodate us. Dave, one of their plumbers quickly found the problem. Our experience with them was very professional. We will definitely be using them again. Their service is top notch. Peter Wootton
We were unable to turn off our water to the outside tap because the shutoff was broken. Trevor assessed the situation, came up with a solution, and fixed it extremely efficiently. He left no mess and was extremely professional and friendly. Will definitely be calling E. Vaillancourt again!
Prompt, returns calls right away, plumber on time, cordial and got the job done. What more can you ask for?
very knowledgeable and professional plumber that was sent out. we had a pin hole leak and the gentleman was courteous and professional. Their response time was great. Overall I would use them again.
Phoned Vaillancourt Plumbing on Friday morning at 8:30am to uclog a toilet. I would be hosting a birthday party on the weekend and needed the toilet to be working. About 1pm on the same day a neat courteous Plumber arrived. He had a snake on board and uncloged the drain. He properly diagnosed the problem... "Using Charmin Toilet paper". The party went on with 10 guests the folowing Sunday with an... More
Phoned Vaillancourt Plumbing on Friday morning at 8:30am to uclog a toilet. I would be hosting a birthday party on the weekend and needed the toilet to be working. About 1pm on the same day a neat courteous Plumber arrived. He had a snake on board and uncloged the drain. He properly diagnosed the problem... "Using Charmin Toilet paper". The party went on with 10 guests the folowing Sunday with an active operative toilet. Fee was a moderate service charge. Thank you Vaillancourt plumbing. Less
After trying everything we called E. Vaillancourt Plumbing, they came next day. Shane was professional, polite and still very personable. He quickly got to work and fixed the problem, with lots of helpful tips to avoid future issues. We would call these guys again... for sure!
Had a leaking pipe, called Vaillancourt plumbing. Glad I did. Trevor quickly diagnosed the issue and got to work immediately to repair it. Job was done right. If I need plumbing help again, I’m going with Vaillancourt plumbing.
I called Vaillancourt Plumbing the first time on the recommendation of a neighbour and was pleased with their friendly service, availability, and quality of service to install a new kitchen faucet. When I needed three toilets to be repaired I immediately thought of them again and scheduled an appointment. Once again, the service was great from start to finish. Polite, friendly, professional, ... More
I called Vaillancourt Plumbing the first time on the recommendation of a neighbour and was pleased with their friendly service, availability, and quality of service to install a new kitchen faucet. When I needed three toilets to be repaired I immediately thought of them again and scheduled an appointment. Once again, the service was great from start to finish. Polite, friendly, professional, knowledgeable, on time, and down to business when they arrive - what more can you ask for? I'll call them again next time I have a plumbing issue. Less
The gentleman was polite, repaired by faucet quickly and professionally. He cleaned up and did not leave anything behind. I would recommend E. Vaillancourt Plumbing. I have been using them for all my plumbing needs/emergencies for 8 years.
Trevor and Chris showed up on time and did an excellent job as a team to replace the problem piping. It could have been a messy job, but they managed it well and cleaned up afterwards. Thank you!
Our main water shutoff was not holding and neither was the valve at the street. The Vaillancourt Plumbing people were courteous and friendly and coordinated with Durham Region to get our valve replaced with a modern version. The cost was reasonable and what I expected. I will call them in the future without hesitation.
Easy to coordinate. Office lady was friendly and helpful. Arrived on time. Fixed problem, hopefully for good. Will use again, which hopefully won't need to.
My experience with Vaillancourt plumbing was professional and courteous from the initial call I made to book the appointment. The plumber, Shane was on time, knowledgeable, courteous and solved my issue in a very timely manner. The owner contacted me upon completion of the job to make sure I was satisfied with the work that was done. I would not hesitate to recommend or use Vaillancourt plumbing ... More
My experience with Vaillancourt plumbing was professional and courteous from the initial call I made to book the appointment. The plumber, Shane was on time, knowledgeable, courteous and solved my issue in a very timely manner. The owner contacted me upon completion of the job to make sure I was satisfied with the work that was done. I would not hesitate to recommend or use Vaillancourt plumbing again. Less
Very happy with the service and quality of work, they were professional and cleaned up fully , would use them again in the future
I am very pleased with all work performed by Vaillancourt plumbing. Trevor was courteous, efficient, knowledgeable and the area was left clean. First time using Vaillancourt and would highly recommend to friends and family.
Guys were great, installed a new dishwasher and did repairs on a toilet. They were very quick and efficient Would recommend this company to anyone
Knowledgeable, family owned business. Provided quick and efficient service for a reasonable price.
We have used Vaillancourt Plumbing several times and have found them to be very responsive, professional and on-time. Friendly service and an overall good value.
I have used Vaillancourt plumbing a few times now and have nothing but great things to say! Very professional, kind and courteous! Highly recommend! Will defiantly use them!
We would definitely recommend vaillancourt plumbing. The receptionist was very helpful and a pleasure to speak with. Shane, the plumber that was sent out was very thorough. He located the issue quickly and was happy to answer any questions when explaining the problem. They worked efficiently to repair the pipe and left a clean work space when they were done. When the job was finished one of the V... More
We would definitely recommend vaillancourt plumbing. The receptionist was very helpful and a pleasure to speak with. Shane, the plumber that was sent out was very thorough. He located the issue quickly and was happy to answer any questions when explaining the problem. They worked efficiently to repair the pipe and left a clean work space when they were done. When the job was finished one of the Vaillancourt’s called us personally to make sure we where happy with the job. Overall it was a great experience. Less
I hired Vaillancourt Plumbing to clear and inspect an ensuite toilet drain pipe which frequently clogged with minimal content (i.e. a few squares of toilet paper...nothing abnormal). The problem was not the year-old Toto toilet, it was unremarkable and operating as expected. Stan and Trevor arrived promptly on the scheduled day and were equipped with the right tools to clear the drain pipe, incl... More
I hired Vaillancourt Plumbing to clear and inspect an ensuite toilet drain pipe which frequently clogged with minimal content (i.e. a few squares of toilet paper...nothing abnormal). The problem was not the year-old Toto toilet, it was unremarkable and operating as expected. Stan and Trevor arrived promptly on the scheduled day and were equipped with the right tools to clear the drain pipe, including a camera which I requested to determine the cause. This was the third service call in less than four months for the same issue, but the first time I had called Vaillancourt Plumbing. Other plumbers successfully unclogged the drain pipe, however the problem returned within weeks and it wasn't their fault. With the in-pipe view provided by the camera, Stan and Trevor identified then solved the problem. Seeing the cause, where it originated, and how it was resolved gave me confidence our frustrating troubles should be over (and far, far down the drain). Less
Needed a plumber Sunday night, Trevor S. showed up within a half hour of my call and got to work right away. He explained every step of the way what he was doing and made recommendations to help solve future plumbing issues. They will be returning in December once basement renos are finished. I have been a customer for years, and am always 100% satisfied. Trevor was very professional, polite and ... More
Needed a plumber Sunday night, Trevor S. showed up within a half hour of my call and got to work right away. He explained every step of the way what he was doing and made recommendations to help solve future plumbing issues. They will be returning in December once basement renos are finished. I have been a customer for years, and am always 100% satisfied. Trevor was very professional, polite and not any mess to clean up when he left. Thanks very much Less
This is the second time I have had Vaillencourt Plumbing come to do repairs at my home. First time was repairing leaks under sink Second time was to put in all new parts to flush the toilet. Both times the Service men were very nice & professional. They did very good work had all the parts with them & were in & out very quickly.
A member of the team was able to troubleshoot and repair my 84 year old Grandmother's bathtub faucets. It was during covid and the worker followed proper health procedures ensuring my grandmother was safe/comfortable. He explained what was needed to be done and completed the task in a quick , professional manner. She was extremely happy with the work and would highly recommend their services.
Very friendly and accommodating. I would definitely call them for service again.
Vaillancourt have done many jobs for us over many years with no problems. Last job was the installation of two new toilets. They showed up on time and the job was completed quickly and efficiently as usual. Clean up was thorough and complete. Vaillancourt is my plumber of choice.
The service was exceptional. Shane was excellent, showed what was causing the leak and explained what has to be done clearly. He even went out his way to look into another issue which wasn't part of why we called in the first place and fixed it. Truly a great service and will not hesitate to use it again should any other issue arise.
Very professional and quick response. Plumber was very polite and knowledgeable.
Very thorough. Explained everything and got the job done. Will definitely hire them again.
I filled out the online request form on Vaillancourt's website one evening and they responded the next morning. We were able to make an appointment that fit our schedule within two days. Trevor arrived within the time frame we were given and did a great job. We had new kitchen taps installed and asked him to check why our upstairs toilet had a slight wobble. It turned out that the flange was ... More
I filled out the online request form on Vaillancourt's website one evening and they responded the next morning. We were able to make an appointment that fit our schedule within two days. Trevor arrived within the time frame we were given and did a great job. We had new kitchen taps installed and asked him to check why our upstairs toilet had a slight wobble. It turned out that the flange was broken and he was able to quickly replace it and reinstall the toilet. Trevor was polite, professional, left everything clean and tidy, and the prices were quite reasonable. We will be happy to call Vaillancourt again and we will recommend them to family and friends. Less
Service was excellent Would highly recommend
I was able to get a next day appointment. Arriving right on time, the technicians were polite, friendly and very professional. They went above and beyond to help me get two appliances hooked up, leveled up and replaced all the broken taps and pipes. I would definitely use them again.
Vaillancourt Plumbing was fantastic. We installed a legal basement and Vaillancourt did the rough in for our plumbing and sprinkler systems, and also sink, shower and dishwasher hookup for us. We were under a tight schedule and these guys were fast and very easy to work with. All of their installers were knowledgeable and professional and we really appreciated that they respected covid safety by ... More
Vaillancourt Plumbing was fantastic. We installed a legal basement and Vaillancourt did the rough in for our plumbing and sprinkler systems, and also sink, shower and dishwasher hookup for us. We were under a tight schedule and these guys were fast and very easy to work with. All of their installers were knowledgeable and professional and we really appreciated that they respected covid safety by wearing masks while inside the home. Special thank you to David who did most of the work for us. He was very helpful, friendly and did a great job! Less
I've used this company a number of times as I have an older house with drain issues. They have always been very good to deal with and the service technician Trevor S. is easy to talk to and very professional.
These guys are great! Our plumber came on time and finished all the work very quickly. He was friendly and personable. This was a good experience. I highly recommend their services!
E. Vaillancourt's service is excellent -- polite, personable, knowledgeable, skilled, and reasonable in price. We have used them several times for various plumbing issues, and they have always been helpful and successful in dealing with them. They've also made alterations to our plumbing at our request, and have carried them out with excellent results. I would recommend E. Vaillancourt unreser... More
E. Vaillancourt's service is excellent -- polite, personable, knowledgeable, skilled, and reasonable in price. We have used them several times for various plumbing issues, and they have always been helpful and successful in dealing with them. They've also made alterations to our plumbing at our request, and have carried them out with excellent results. I would recommend E. Vaillancourt unreservedly. Less
We had a water line installed from our house to a future pool shed. Nancy was excellent at fitting us in as I gave her very little notice. The job was started and completed on time , Mark and his assistant were very polite, friendly and tidy. I would absolutely recommend Vaillancourt plumbing .
They added a drain to the laundry room. Professional and responsible company.
Shane did a phenomenal job in fixing the above the ground sump pump that was leaking out of its container located below our storage sink. He assessed thoroughly by diligently looking into the repairing inside the container while also trying to adjust the level of the float system to its appropriate height; however, unfortunately, the sump pump unit was still acting up and leaking outside of its r... More
Shane did a phenomenal job in fixing the above the ground sump pump that was leaking out of its container located below our storage sink. He assessed thoroughly by diligently looking into the repairing inside the container while also trying to adjust the level of the float system to its appropriate height; however, unfortunately, the sump pump unit was still acting up and leaking outside of its reservoir. Shane then replaced the reservoir and the sump pump inside the unit which now works perfectly without any leakage. Thank you for your service. Less
I had a new electric hot water tank installed in a different location from the existing hot water tank location. This project was completed as planned within budget and with help from administration(Patsy) to the installer(David) and follow-up by owner(Brian Vaillancourt). It was a pleasure, thank you. Murray McKnight
I had a basement kitchen drain that was improperly installed.The drain ran parallel to the floor and was being repeatedly blocked with grease. Vaillancourt reinstalled it with the proper drop and a larger drain pipe.
This was our first time using this company. Setting up our appointment was easy. Trevor S. showed up on time. He was super fast and efficient. We are very happy with the work done and would definitely recommend this company. We will be using them for all our future plumbing needs.
Vaillancourt Plumbing was great. From the moment Brian arrived he was understanding of my needs and assured me he could do the job. The techs that completed the job were professional and courteous by arriving when promised and actually staying late when needed. Very happy with Vaillancourt Plumbings service and would use them again as well as recommend them to others. Thanks Brian
Prompt, professional, and clean service. I was treated kindly and respectfully from start to finish whether that was during appointment setup, during the appointment, or afterwards where my service was followed up by a courtesy call to see if all my needs were met. I've used Vaillancourt Plumbing for 2 jobs so far and I'd definitely use them again.
We've called on Vaillancourt Plumbing 3 times now and each time they did not disappoint. They are very reliable and always show up when expected. They do good work and always clean up after themselves. Pricing is reasonable. Will call on them again if needed.
Just a few days ago I had my dishwasher installed by Dave. I am extremely pleased with the service I received by Dave and his company. Very professional, ontime, neat and everything else you would look in a professional plumber and service. I am extremely happy with the service and if you are looking to get any plumbing done to call this company first. I highly recomend it! Don't waste your... More
Just a few days ago I had my dishwasher installed by Dave. I am extremely pleased with the service I received by Dave and his company. Very professional, ontime, neat and everything else you would look in a professional plumber and service. I am extremely happy with the service and if you are looking to get any plumbing done to call this company first. I highly recomend it! Don't waste your time with anyone else. I will definitely be contacting them again. Thank you and keep up the amaing work. Less
We were very pleased with the work performed installing our new bathroom vanity. They were on time, assessed what needed to be done and then proceeded to complete the installation professionally, quickly and neatly. Overall great workmanship and value.
First time using them. Very professional guys . Was without water for over 24hours. Gave them a call. Mark responded back promptly arrived in a timely manner. Looked at our issue . Don’t have the part that day with him to complete the job but did have someone return on the Monday to complete it. Trevor and Chris came . We’re very professional friendly and knowledgeableThe job was done very quick... More
First time using them. Very professional guys . Was without water for over 24hours. Gave them a call. Mark responded back promptly arrived in a timely manner. Looked at our issue . Don’t have the part that day with him to complete the job but did have someone return on the Monday to complete it. Trevor and Chris came . We’re very professional friendly and knowledgeableThe job was done very quickly and I am happy with the work done. Would use Vaillancourt again and would highly recommend to others. Less
Mark was very professional and you can see that he’s very skilled at what he does. He replaced my hot water tank effortlessly despite the safety hazards on my stairs leading to the basement. He was able to navigate through them and finished the job in less than an hour. I have used another company before to upgrade/replace my pipe but they had to come back 3 times to get everything right. I shoul... More
Mark was very professional and you can see that he’s very skilled at what he does. He replaced my hot water tank effortlessly despite the safety hazards on my stairs leading to the basement. He was able to navigate through them and finished the job in less than an hour. I have used another company before to upgrade/replace my pipe but they had to come back 3 times to get everything right. I should’ve not looked elsewhere for plumbing needs. E Vaillancourt plumbing has my trust. I highly recommend them. Less
Great service and professional attitude highly recommended will always call if we have an issue in the future
Call the business and got an appointment right away. We had two taps to replace and potentially had drains to unblock. Plumbers were on time, did an excellent job, left the place clean. I liked that they suggested to us to replace additional parts which we agreed and it was taken care of at the same time.
This was my first time using Vaillancourt plumbing and I could not be happier with the service I received. The tech, Trevor B. arrived promptly and immediately got to work. He listened to my concerns, did some investigating and troubleshooting and completely solved my (complicated) problem. The work was extremely thorough and very neat. Trevor also spotted another small leak I had missed and fixe... More
This was my first time using Vaillancourt plumbing and I could not be happier with the service I received. The tech, Trevor B. arrived promptly and immediately got to work. He listened to my concerns, did some investigating and troubleshooting and completely solved my (complicated) problem. The work was extremely thorough and very neat. Trevor also spotted another small leak I had missed and fixed that too. He was very knowledgeable and personable. The bill was reasonable and actually far less than I was expecting. All in all a great experience. Thank you Vaillancourt (and Trevor of course!). Less
After purchasing an older home we had trouble finding a plumber to commit to completing some necessary work including repairs to a boiler and radiator heating system among other things. Vaillancourt Plumbing not only committed to the work (after 6 other companies showed up and left us hanging) but completed it in an efficient and timely manner. They kept us informed daily regarding ongoing wor... More
After purchasing an older home we had trouble finding a plumber to commit to completing some necessary work including repairs to a boiler and radiator heating system among other things. Vaillancourt Plumbing not only committed to the work (after 6 other companies showed up and left us hanging) but completed it in an efficient and timely manner. They kept us informed daily regarding ongoing work and potential expenses and those who showed up on site were prompt and hard working. Vaillancourt has a committed team of professionals that go above and beyond to provide service and customer satisfaction. I would trust Vaillancourt Plumbing with all my plumbing issues going forward and highly recommend them. Less
A few days ago I spoke with a very nice and professional woman named Patsy, who scheduled my appointment. Trevor B. from Vaillancourt plumbing showed up promptly this Friday morning to assess a leaking shower faucet. He offered several solutions, actually went to a plumbing supply store and solved the leak; saving us hundreds of dollars. He was professional, knowledable and above all honest. T... More
A few days ago I spoke with a very nice and professional woman named Patsy, who scheduled my appointment. Trevor B. from Vaillancourt plumbing showed up promptly this Friday morning to assess a leaking shower faucet. He offered several solutions, actually went to a plumbing supply store and solved the leak; saving us hundreds of dollars. He was professional, knowledable and above all honest. Trevor is a credit to the profession. I highly recommend Vaillancourt Plumbing and Heating, Dean M Less
Their service was great! Trevor showed up on time, answered all my questions and was able to do his job in a quickly and safe manner changing my shower valves and tub spouts. Definitely will use their services again if I need to! A+++
Had a shower that was leaking into the room below. Within 5 hours of making the phone call, the problem was fixed, and at a good price!
Was very satisfied with the work completed. Arrived on time and was able to repair the leak right away. Will definitely call them back next time I need a plumber.
On a Sunday at 4pm had an unexpected leak while shutting the toilet valve off (2 washer fails and line needed replacing). Within 30 min Trevor was at my house and working on the problem and went above and beyond to finish the job. Very courteous and professional.
We had a Technician (Paul) arrive and review our issue. we had a drain that had a flow of water moving into it, but it was spraying on the floor. Paul quickly found a solution and installed some mesh parts to direct the water where it needed to go. Awesome job...quick and efficient. Thanks Paul
The tech Trevor was very professional, on time, knowledgeable; as well as, informative on best actions moving forward should the problem arise again. We would highly recommend their services and will continue relying on them in the future when need be!
I have used E. Vaillancourt Plumbing twice. Once to repair the sewer drain pipes and another to replace the water taps for my washer. Both Trevor and Chris were very knowledgeable and professional. They arrived at the arranged time, did the repairs and cleaned everything up. They answered all my questions. Price was very reasonable, no surprises, stayed within their quote. I highly reco... More
I have used E. Vaillancourt Plumbing twice. Once to repair the sewer drain pipes and another to replace the water taps for my washer. Both Trevor and Chris were very knowledgeable and professional. They arrived at the arranged time, did the repairs and cleaned everything up. They answered all my questions. Price was very reasonable, no surprises, stayed within their quote. I highly recommend E. Vaillancourt Plumbing . Less
Chris made sure the toilet drain was completely cleared. Not as simple as it sounds. He poured a couple of buckets of water down the drain and did a few toilet paper tests. I was quite pleased with how thorough he was. Quite a relief to have it done quickly with company coming.
Excellent service. From the people in the office, to the quote and the plumbers who did the repairs very professional. I felt confident from the first day that i have hired the right company.
First time we have used Vaillancourt Plumbing and we will certainly contact them if we have need to address a plumbing issue in the future. Our initial contact with Crystal to arrange a time was excellent. She also contacted us again the day the work was to be done to confirm a time when Trevor would be arriving. Trevor, their technician had the job done and complete in about an hour. Explain... More
First time we have used Vaillancourt Plumbing and we will certainly contact them if we have need to address a plumbing issue in the future. Our initial contact with Crystal to arrange a time was excellent. She also contacted us again the day the work was to be done to confirm a time when Trevor would be arriving. Trevor, their technician had the job done and complete in about an hour. Explained everything and ensured it was all clean and operational. He was also a wealth of information as we are considering upgrading our kitchen and main bathroom. The cost was reasonable and we couldn't be more pleased with the work done. Adding shut off valves and replacing the kitchen faucet. They have been a staple in Oshawa for years. Definitely recommend them. Less
One of their technicians Trevor came to my house to investigate a mysterious drip, I was initially worried it would be very expensive and take a lot of time. It took less than an hour to fix and had a reasonable price performed by a very friendly and respectable technician. Should I ever need a plumber again ( hopefully not for a while) I would happily hire them again.
Called for issues in rental units Charged for 2 plumbers issue not resolved I believe I was over charged for service call more than once I do not recommend. I prefer other companies that don't take advantage of customers when staff fixed nothing 
Stan was very professional. Cleaned the clogged drain quickly, without a mess. Would recommend Vaillancourt to anyone who needs plumbing service
Great company to deal with from start to finish. Have used them several times and will continue to do, more recently last week. The technicians are very knowledgeable and courteous every time. I am always pleased with the workmanship. Highly recommend E. Vaillancourt Plumbing!
We had a kitchen tap that needed to be replaced so we called Vaillancourt based on our daughter's past positive experience with them. The call was scheduled quickly and the service person appeared right on time. We had purchased the tap we wanted installed so it was ready to go and the service person had it out of the box and installed in 20 minutes He cleaned up and removed all remnants of th... More
We had a kitchen tap that needed to be replaced so we called Vaillancourt based on our daughter's past positive experience with them. The call was scheduled quickly and the service person appeared right on time. We had purchased the tap we wanted installed so it was ready to go and the service person had it out of the box and installed in 20 minutes He cleaned up and removed all remnants of the original tap. I then mentioned that I had a problem with an exterior shutoff in our basement and he said he would look at it. It needed a cartridge replacement and he had a new one in his truck. That was also quickly replaced and both tap and shutoff now work as expected. We are very pleased with the work done and have no hesitation in recommending Vaillancourt Plumbing to others. Less
These guys are great. I called them on a friday morning with a broken water heater and they were able to come out there that afternoon and replace it while everyone else was telling me Monday. The lady who answers the phone was amazing and basically assured me that she was pretty sure they would get it done that day, which they did.
We had a toilet that had been a problem for sometime, we called Vallincourt Plumbing, they arrived on time, and tried everything they could to fix the toilet for us, however due to the age of the toilet, the new replacement parts were not a good fit. Brian, of Vallincourt Plumbing has been most helpful in assisting us in solving our problem. His concern to provide excellent customer service has b... More
We had a toilet that had been a problem for sometime, we called Vallincourt Plumbing, they arrived on time, and tried everything they could to fix the toilet for us, however due to the age of the toilet, the new replacement parts were not a good fit. Brian, of Vallincourt Plumbing has been most helpful in assisting us in solving our problem. His concern to provide excellent customer service has been outstanding. We have decided to replace the toilet with a new on. We were able to pick an installation date. Patsy in the office, has been fantastic in keeping us informed of the ordering status. We are looking forward to having the new toilet installed, and look forward to several years of a problem free toilet. I have no doubt the installation process will be trouble free, and will be done in a very professional manner. The customer service which has been extended to us has been fantastic. We would certainly recommend Vallincourt Plumbing for all your plumbing needs. Thank you, Frank & Barbara Harwood Our new toilet has been installed, and we could not have been happier with the installation process, the service, and excellent customer satisfaction follow up from Brian It certainly has been a pleasure to deal with this company, if we need plumbing services again, Vallancourt Plumbing will be the first company we will call. Without a question, a five star company!! Many thanks Brian, and your team. Barbara and Frank Harwood Less
I was lucky enough to get them come to the house at the same day, my plumber unblocked my kitchen drain within one hour, very efficient. He even fixed the pipe that linked to the dishwasher and cleaned up after. I would definitely recommend this company, very professional.
Excellent service. Arrived when he said he would, Excellent work Very professional and very nice man. Would highly recommend him.
Would highly recommend E/ Vaillancourt Plumbing & Heating! The team is very kind and professional from the moment you call for a quote to the point the job is job. Brian was able to come take a look at the work I needed done and not only was I provided with a very fair quote, he was able to help me improve the setup of my waterlines for better flow without increasing costs. I needed a leaking sin... More
Would highly recommend E/ Vaillancourt Plumbing & Heating! The team is very kind and professional from the moment you call for a quote to the point the job is job. Brian was able to come take a look at the work I needed done and not only was I provided with a very fair quote, he was able to help me improve the setup of my waterlines for better flow without increasing costs. I needed a leaking sink drain fixed and a new shower faucet installed after my service was scheduled, and the technicians were able to add the service at a fair price. They were hard working and ensured everything was protected when working and all the mess was cleaned up once complete. Will definitely be going with E. Vaillancourt Plumbing for future plumbing needs. Less
Trevor assessed the problem quickly, recommended a new toilet and went out of his way to make sure it was installed immediately. He left the work area clean and neat. I am very happy with the result.
Was very happy with service. They were prompt and professional. No issues in recommending Vallincourt for all your plumbing issues
Great service, fixed the problem quickly
Our technician Stan was excellent. He answered all our questions patiently and professionally as he expertly replaced our shutoff value and installed a new toilet for us. I would definitely recommend Vaillancourt Plumbing for any of your plumbing needs.
Plumber showed up on time and performed the work we asked for. Work was done quickly and the plumber cleaned up after themselves and you wouldn't even know they were here. Very satisfied with the work done. Highly Recommend.
Technician arrived on time, and very courteous.
Used this company a number of times, the latest to install a water line for a new fridge and have always been happy with their service, efficient , punctual and courteous. Highly recommend them
I called Vaillancourt Plumbing when my toilet was leaking, and the plumber had repaired the problem promptly. It has been a week since, and so far no leak. I have used Vaillancourt Plumbing in the past, and each time, they have not disappointed me.
Very professional team, and they are very competitive in their pricing. My upstairs bathtub was leaking into the floor below, and to fix this and replace the two toilets, Vaillancourt Plumbing charged me 1/10th the price some of the other "big brand" companies quoted. They were also very quick and efficient.
I would highly recommend this company,they replaced my main shut off valve which was ceased and quite old,the serviceman was there at the appointed time and did the job in an hour.My whole experience with this company was most excellent,thank you Vaillancourt Plumbing for a job well done.
Fast, professional and friendly service for some plumbing jobs around our house. Highly recommended.
Recently I was in need of a plumber for serveral jobs I needed completed. I placed my requirements on HomeStars and waited for plumbers to provide estimates. I was contacted by 4 different companies in total. One of the companies was knowned for immensely overcharging for their services. Two of the other companies were more interested in providing a quote over the phone or via email rather than s... More
Recently I was in need of a plumber for serveral jobs I needed completed. I placed my requirements on HomeStars and waited for plumbers to provide estimates. I was contacted by 4 different companies in total. One of the companies was knowned for immensely overcharging for their services. Two of the other companies were more interested in providing a quote over the phone or via email rather than sending a human being out to access the work required on site. The other company, which by the way was the one I went with, actually sent a couple of great guys, Trevor & Chris, to access my needs and provide a realistic estimate based on site information. Not only did they provide a timely estimate, they were actually able to start the job right then ! I could not be more happy with the work done as both guys were polite, professional, did great work and cleaned up after themselves. On top of all of this, Brian, the General Manager, called me the next day to confirm I was happy with the work done and if I had any questions or concerns. I must say I have been very impressed by Vaillancourt Plumbing and they will be my go to company for all my future plumbing needs. Thanks everyone at Vaillancourt Plumbing for making this project such a great success !! Less
They were very professional. They got straight to work finishing ahead of their estimated time. I would recommend them for the quality of work that I received.
Prompt and friendly service. Began and finished work as promised. Took care to minimize the mess. We have used them for past work and would use them again in the future.
From the initial call for a work order to the end of the session, My experience with Vaillancourt was flawless. They were quick and very knowledgeable and even offered free verbal help. It was greatly appreciated. We will definitely have them back for an outdoor tap installation. I would highly recommend them!
The serviceman, Trevor, arrived on time, was courteous, knowledgeable and worked quickly. I was extremely pleased that he worked efficiently and did not waste any time or waste any of my money. I will not hesitate to use this company again and I heartily give them my recommendation.
24/7 Emergency Service a home faucet installation that went sideways we contacted 24/7 Emergency Service at E. Vaillancourt Plumbing & Heating Limited after regular business hours we were not disappointed from the moment Sara picked up the phone to field the request and tried to find a resolution. to Trevor S (great sense of humor and knows his stuff) arriving on the scene within the hour their p... More
24/7 Emergency Service a home faucet installation that went sideways we contacted 24/7 Emergency Service at E. Vaillancourt Plumbing & Heating Limited after regular business hours we were not disappointed from the moment Sara picked up the phone to field the request and tried to find a resolution. to Trevor S (great sense of humor and knows his stuff) arriving on the scene within the hour their professional and friendly demeanor helped turn a frustrating chain of events into a successful ending. I guess the most helpful comment is a cliché "“A Friend in Need is a Friend Indeed” It really felt like family helping out in time of need. that's the greatest compliment I can give you in review of our experience. It felt like family helping out in a time of need. that's the greatest compliment I can give you in review. ps. we requested additional work the following week on Wed Sept 15th and were equally happy with the results. **moving forward we will definitely be repeat customers based on our first 2 experiences**. Less
Needed to replace the main water shut-off valves. Vaillancourt Plumbing coordinated with Durham Region to ensure the curb shut-off valve was turned off and ready to go. Trevor was extremely professional and knowledgeable, and helped answer questions I had. Job was completed on time and the results were amazing.
Appointment booking was easy. Plumber arrived as scheduled and was courteous, knowledgeable and left the work area tidy. Very happy with the quality of the repairs. This was not the first time I have called on Vaillancourt Plumbing and I wouldn't hesitate to use them again.
We have used Vaillancourt Plumbing for a few years and have found that they provide excellent and prompt service service. Starting with the wonderful and kind receptionist, the plumbers are polite and professional. We have always received prompt service to help rectify a leaky tap or install a new toilet. There’s always a follow up call by the owners to make sure that we are satisfied with the... More
We have used Vaillancourt Plumbing for a few years and have found that they provide excellent and prompt service service. Starting with the wonderful and kind receptionist, the plumbers are polite and professional. We have always received prompt service to help rectify a leaky tap or install a new toilet. There’s always a follow up call by the owners to make sure that we are satisfied with the service and that the problem has been fixed. We are confident that we can rely on their service and know that they will do their best to satisfy us. Less
The technician Trevor was wonderful ! Very helpful and very knowledgeable . I would highly recommend E. Vaillancourt plumbing.
We have been having problems with our hot water for approximately two weeks before we were able to have a plumber come out and fix it. As it wasn’t a constant problem at that point and we were also away on vacation for some of the time. Since it involved our hot water tank we called the rental company first and they sent a technician out who determined what part needed to be replaced as well as a... More
We have been having problems with our hot water for approximately two weeks before we were able to have a plumber come out and fix it. As it wasn’t a constant problem at that point and we were also away on vacation for some of the time. Since it involved our hot water tank we called the rental company first and they sent a technician out who determined what part needed to be replaced as well as advising us that they weren’t licensed to fix our problem. I then turned to colleagues asking if anyone can recommend a plumbing company and they highly recommended this one. Everyone was so friendly and very helpful in trying to get my problem solved in a timely matter. And even though the original appointment had to be changed they made every effort to help me out. Saying if I couldn’t wait to have the repair done because at this point our hot water was nonexistent. Before we would have 5 minutes of lukewarm water and then straight cold with the hot water tap cranked all the way over. They said they would be more than happy to recommend some other companies to see if I can’t get the problem resolved that day instead of waiting until the following day for their technician to come out. I was so moved with how above and beyond they went to make sure my problem was fixed that I decided what’s one more day. I am extremely happy that I did, the technician was amazing and provided a secondary solution if that was the route we wanted to go. It was nice to be given another choice and at the end of the day they’re all about the customer which is incredible. Thank you so much for everything I am more than happy to use your services again if they’re so needed as well as recommend you to someone else who is in need of a good company to deal with. Less
I called Vaillancourt plumbing on a Friday before a long weekend about an exterior faucet which was leaking inside and had no shutoff valve. I had contacted my regular plumber who told me they wouldn't be able to come for a week. Since my basement bathroom was being damaged with no way of shutting off the leaky valve I called Vallancourt. They put me on a priority standby list and were at my hous... More
I called Vaillancourt plumbing on a Friday before a long weekend about an exterior faucet which was leaking inside and had no shutoff valve. I had contacted my regular plumber who told me they wouldn't be able to come for a week. Since my basement bathroom was being damaged with no way of shutting off the leaky valve I called Vallancourt. They put me on a priority standby list and were at my house hours later. The repair was done promptly and satisfactorily. There was a small cleanup on my part afterwards but I was grateful for their prompt response to my call and the reasonable price of the repair. I will certainly call them in the future. Less
The plumber I hired from E. Vaillancourt was fast and professional. I hope I don't need their services in the future, but I wouldn't hesitate to call them again.
The guys were very quick and clean. Price was great, Free on site quote...some of the companies out there ask for money just for a quote. I had a main water shutoff replaced and some sink shut offs installed.
Brian Vaillancourt and his crew did a fantastic job to connect us to the city water supply. We were previously on well water. The crew arrived on time and got right to work. They were courteous, friendly and knowledgeable. We felt confident that they would complete the job quickly and efficiently. We were not disappointed. This was a major project, but there was very little disruption for us... More
Brian Vaillancourt and his crew did a fantastic job to connect us to the city water supply. We were previously on well water. The crew arrived on time and got right to work. They were courteous, friendly and knowledgeable. We felt confident that they would complete the job quickly and efficiently. We were not disappointed. This was a major project, but there was very little disruption for us. They also did a great clean up when they were finished. Thank you to Brian, Dave and the rest of the crew. Less
I highly recommend Vaillancourt Plumbing. Great work, very professional.
Very pleased with all aspects of our experience with Vaillancourt Plumbing from scheduling to communicating with the company in general. Mark and his team were assigned to our kitchen project and they arrived promptly. They were very professional and knowledgeable and did a great job. I would definitely recommend Vaillancourt !
My kitchen sink was blocked after trying everything I could myself. The water still wouldn’t drain. So I called E Vaillancourt and they were able to get my sink drain and pipe unblocked. They were professional, fast, and friendly. I would definitely recommend their services.
Mark from Vaillancourt assessed the drain issue and ended up fixing the issue for $450 compared to the other estimates of over $10K.
Great customer experience from start to finish! Everyone we dealt with was super friendly and professional. The guys showed up on time and fixed the issue quickly, leaving our room as clean as when they got there. Highly recommended.
Quick, responsive, friendly, efficient. Trevor (and company) worked fast and solved the issue.
Prompt, professional, punctual. Thank you.
Working with E. Vaillancourt Plumbing was a great experience, I was doing a full renovation to my house, where I did a lot of relocation of toilets, sinks, and showers, and they were up for the job. They did a great clean job, and communication with them was easy, they were always accessible because they have an office manager and she is always available whenever you need to reach them. They a... More
Working with E. Vaillancourt Plumbing was a great experience, I was doing a full renovation to my house, where I did a lot of relocation of toilets, sinks, and showers, and they were up for the job. They did a great clean job, and communication with them was easy, they were always accessible because they have an office manager and she is always available whenever you need to reach them. They are very organized and clean on the job site, their employees are all very professional and they do their work in a timely manner. Before hiring them I consulted with other plumbing companies and they gave me the most fair price for the scope of work. This is the best Plumbing company in Oshawa I advise anyone to use them. Less
We had hired another local plumbing company to rough-in and install a bathtub, toilet and double sinks for our bathroom renovation. Once they were hooked-up, after the plumber left, within 15 mins, I washed my hands to find water underneath the taps in the cabinet and not just one of the sinks but both. Then we went to wash out the bathtub to find another huge leak in the basement from the drai... More
We had hired another local plumbing company to rough-in and install a bathtub, toilet and double sinks for our bathroom renovation. Once they were hooked-up, after the plumber left, within 15 mins, I washed my hands to find water underneath the taps in the cabinet and not just one of the sinks but both. Then we went to wash out the bathtub to find another huge leak in the basement from the drain in the upstairs bathtub. I have never experienced such bad workmanship as this. Thank God for E. Vaillancourt. My only regret is that I did not wait for E. Vaillancourt to come and do the job in the first place. I now know why they are so busy and at the time were completely booked. They have the best plumbers out there. From the office staff, Patsy to Dave, the plumber, who came and fixed all of our issues. He was absolutely the best. He was professional, knowledgeable and meticulous. The best plumber I have come across. We plan to renovate our 2nd bathroom and am looking forward to Vaillancourt doing that complete job and if we can have Dave, that would be even better. Thank you so much to Dave and Vaillancourt Plumbing for helping us out and doing a fantastic job. Sincerely, Heike Less
Excellent service - plumber was on-time, efficient and polite. Have used Vaillancourt Plumbing before and will do so again, (when necessary).
We had an amazing experience with Vaillancourt this summer. We needed to replace our water line, and from start to finish their customer service was great. They supported us through the whole process from quoting to permits to the day of the job. Day of, everyone was courteous and professional - and faster than anticipated! We plan to hire again for other jobs - great service!
Thank you for taking care of our plumbing problems. It is good to know that there are local professionals we can rely on.
We have used Vaillancourt on two occasions. The most recent service was to upgrade our bathroom shower/tub taps and shower head. The two plumbers that came in were very professional and knowledgeable. They answered all questions with a thorough explanation. We were very impressed with their work and they left our bathroom very clean. I want to give a shout out to the ladies in the office the... More
We have used Vaillancourt on two occasions. The most recent service was to upgrade our bathroom shower/tub taps and shower head. The two plumbers that came in were very professional and knowledgeable. They answered all questions with a thorough explanation. We were very impressed with their work and they left our bathroom very clean. I want to give a shout out to the ladies in the office they are so professional and very helpful. Less
The pipes underneath the kitchen sink was leaking. The piping was done wrong from previous owners I'm assuming. So the guys replaced the pipes and installed it correctly. Thanks
Amazing experience from start to finish! Crystal at the office was so friendly and fit me in with no problems. Stan and Shane arrived and were totally prepared for the job, were polite and friendly. Issue found with prior improper work and they dug in and fixed it no problem and installed new fixtures. Completely cleaned up after! Price was more than reasonable and I received follow up call t... More
Amazing experience from start to finish! Crystal at the office was so friendly and fit me in with no problems. Stan and Shane arrived and were totally prepared for the job, were polite and friendly. Issue found with prior improper work and they dug in and fixed it no problem and installed new fixtures. Completely cleaned up after! Price was more than reasonable and I received follow up call to make sure I was satisfied with the job! They are my go to plumbing business from now on! Thank you!! Less
Very responsive to my initial request for a quote and inspection. Great work from the team replacing my main water service line. Clean fast and professional
Two things I don't mess around with around electrical and plumbing! Have used Vaillancourt for years for any plumbing problems we have and they are always responsive, quick to come out and fix the problem. Would definitely recommend.
Called E. Vaillancourt Plumbing on a recommendation and have gone to them on 2 different occasions. Professional and friendly from appointment booking to work completed to follow up call.
service man Trevor showed up on time was very polite and professional very neat no mess what so ever very fast and efficient
on time, professional company. Used them for years highly recommend.
Fantastic service - they showed up the day after I called first thing and fixed an ongoing issue which has been driving me crazy in the kitchen! Highly recommended for quick and friendly service.
This is our second time using E. Vaillancourt Plumbing and Heating. We were impressed with their service both times. They were on time and respectful. Would highly recommend their service to a friend or family member.
Called this company on a Weekend emergency They came out right away. Mark was awesome Repair the leak in basement and price was fair We called them again to install a tub yesterday and they did an awesome job. Mark was very professional and we felt comfortable with there work as the tub is on a second floor and a difficult location We would highly recommend this company Thankyou Mark and te... More
Called this company on a Weekend emergency They came out right away. Mark was awesome Repair the leak in basement and price was fair We called them again to install a tub yesterday and they did an awesome job. Mark was very professional and we felt comfortable with there work as the tub is on a second floor and a difficult location We would highly recommend this company Thankyou Mark and team Less
Our plumber showed up the very next day after speaking with customer service. As soon as he arrived he promptly got to work on our water line installation for our fridge. He was friendly, efficient and did good work. We highly recommend this company.
I called Vaillancourt at 7:00 a.m., and received a very kind and friendly recording, assuring me that someone would get back to me in person as soon as they opened. True to their word, a very nice woman touched in with me in the morning, and gave me a quote over the phone for work I needed done - three sets of taps to be replaced. they were able to accommodate my schedule and I got the work don... More
I called Vaillancourt at 7:00 a.m., and received a very kind and friendly recording, assuring me that someone would get back to me in person as soon as they opened. True to their word, a very nice woman touched in with me in the morning, and gave me a quote over the phone for work I needed done - three sets of taps to be replaced. they were able to accommodate my schedule and I got the work done the same day! Super nice gentleman who did the work, professional , on time and very quick. I will definitely use this company for all my plumbing needs! Less
We had Vaillancourt Plumbing in our house this week. We had several small projects that had been delayed because of COVID Concerns. Dave and Chris were great. We would gladly have them back in our house. They were knowledgeable and informative. They were also very careful about COVID safety measures. Great service.
I was very happy with the service Vaillancourt plumbing provided. They were very professional, on time and offered competitive pricing. They provided a quote in advance and explained exactly what they were doing and how long it should take. They also cleaned up after the job was complete . I would definitely use them again in the future.
I found their service tech to be friendly and professional. I will definitely call them again if the need should arise. Would recommend!!!!!
Vaillancourt plumbing always gets the job done, on time and reasonably priced. Their plumbers are efficient, knowledgeable and friendly experts. They've been servicing my home's plumbing needs for 25 years. Look no further than Vaillancourt for your home's waterworks!
We contacted Vaillancourt Plumbing because of an emergency tap repair which forced us to turn off all water into our house. Even though they were booked solid, they made sure to have their techs out to rescue us as quickly as possible. Dave and Chris were knowledgeable and friendly and quickly resolved the problem. The cost was very fair and I would definitely use this company again and recommend... More
We contacted Vaillancourt Plumbing because of an emergency tap repair which forced us to turn off all water into our house. Even though they were booked solid, they made sure to have their techs out to rescue us as quickly as possible. Dave and Chris were knowledgeable and friendly and quickly resolved the problem. The cost was very fair and I would definitely use this company again and recommend them to my friends and neighbours Less
Old sink strainer had rotted away, causing a flood in the kitchen. Sent email at 3:49 am, amazingly quick response by 8:30 am, great workmanship, quality parts, and the clean up/vacuuming afterwards was so appreciated. Trevor was extremely personable, and very knowledgable in the repairs. Couldn't say enough good things about this company. Many Thanks. Don Fishley.
Very good service. Totally recommend
Great professional and friendly service given by this company, from appointment taking to fixing the problem, they went above and beyond. Can wholeheartedly recommend and will certainly be using again.
Great customer service. Fast and courteous plumbers! They arrived right on the time estimate and the cost wasn’t as much as I expected. Thank you so much!
I'm very happy with the service I received from E.Vaillancourt Plumbing. The plumber that did the work was Trevor. He was on time. He quickly identified the problem with the kitchen drain. He replaced the drain in a few minutes and he also replaced a cartridge for the kitchen tap. It all happened very fast. Trevor is very personable. He liked my yellow lab. It was a good experience and I would re... More
I'm very happy with the service I received from E.Vaillancourt Plumbing. The plumber that did the work was Trevor. He was on time. He quickly identified the problem with the kitchen drain. He replaced the drain in a few minutes and he also replaced a cartridge for the kitchen tap. It all happened very fast. Trevor is very personable. He liked my yellow lab. It was a good experience and I would recommend E Vaillancourt Plumbing. He also gave me a 5% senior discount without me asking. Less
I'm very happy with the service I received from E.Vallancourt Plumbing.The plumber that did the work was Trevor. He was on time. He quickly identified the problem with the kitchen drain. He replaced the drain in a few minutes and he also replaced a cartridge for the kitchen tap. It all happened very fast. Trevor is very personable. He liked my yellow lab. It was a good experience and I would reco... More
I'm very happy with the service I received from E.Vallancourt Plumbing.The plumber that did the work was Trevor. He was on time. He quickly identified the problem with the kitchen drain. He replaced the drain in a few minutes and he also replaced a cartridge for the kitchen tap. It all happened very fast. Trevor is very personable. He liked my yellow lab. It was a good experience and I would recommend E Vallancourt Plumbing. He also gave me a 5% senior discount without me asking. Less
Our service right from the get go was great. Nancy answered the phone and was very helpful answering our questions and arranging for the plumbers to come to our home. Brendon and Trevor were very professional and completed the job quickly. They were polite and cleaned up after they were finished. Yes, I would have them back again if needed.
Excellent Workmanship! Called in the morning and they were able to come out the same day. Very courteous, neat and their workmanship is excellent. Wehighly recommend Vaillancourt Plumbing
This is the second time we've hired E. Vaillancourt Plumbing, and we were very happy with their service. Both times two people came, they were very helpful and knowledgeable and finished the work in a timely manner. I would definitely recommend, and will continue to use them as our go to plumbing company.
I used Vaillancourt Plumbing and after a minor mix up, they quickly resolved it and were at my house later in the afternoon. Trevor was professional and thorough and got the job done well. I really appreciated that they were able to fit me in on short notice that the technician did whatever he had to do to resolve the problem. I'll definitely use them again if I have to!
I've used Vaillancourt Plumbing's services twice now and had a great experience, both times. The most recent time was last week, with Plumber Mark. From the time the appointment was made, to the next day, once the job was completed, went off without any hitches at all. From the appointment taker, who was very efficient and asked the right questions to understand my issue, and to Mark, who cal... More
I've used Vaillancourt Plumbing's services twice now and had a great experience, both times. The most recent time was last week, with Plumber Mark. From the time the appointment was made, to the next day, once the job was completed, went off without any hitches at all. From the appointment taker, who was very efficient and asked the right questions to understand my issue, and to Mark, who called in advance, as requested by me, arrived promptly, was courteous, and professional, explaining what he could do to fix the issue, and quickly fixed the problem. I would highly recommend Vaillancourt Plumbing to anyone in the Oshawa vicinity. Less
The staff at this location is incredibly friendly and supportive! The gentleman showed up perfectly on time, worked very hard and fast, and made sure my family of 5 was not without our toilets for any significant period of time! Having work done in your home during a pandemic can be stressful, but Vaillancourt is a company that respects you and your home, and adhere to strict safety protocols. I ... More
The staff at this location is incredibly friendly and supportive! The gentleman showed up perfectly on time, worked very hard and fast, and made sure my family of 5 was not without our toilets for any significant period of time! Having work done in your home during a pandemic can be stressful, but Vaillancourt is a company that respects you and your home, and adhere to strict safety protocols. I couldn't ask for better service, and I will never go anywhere else! Less
We were very pleased with the job from start to finish by E. Vaillancourt Plumbing. Our tap in the bathroom would not turn off. E. Vaillancourt Plumbing was the only company able to fix the tap right away. The person my husband spoke to at the office was very courteous, friendly and excellent customer service. The technician, Trevor was very professional, reliable, and knowledgeable. We would hi... More
We were very pleased with the job from start to finish by E. Vaillancourt Plumbing. Our tap in the bathroom would not turn off. E. Vaillancourt Plumbing was the only company able to fix the tap right away. The person my husband spoke to at the office was very courteous, friendly and excellent customer service. The technician, Trevor was very professional, reliable, and knowledgeable. We would highly recommend this company and we will certainly call on their service for future plumbing work. Thank you, Carolyn & Mike Boivin Less
Great experience. This is our second time using this company for plumbing and both times have been exceptional experiences. On time, professional and great quality work. Will use again for sure.
Plumber was very knowledgeable and explained everything to my clearly. Answered all my questions and gave advise to prevent problem from reoccurring.
Quick, efficient and professional.
I would recommend them . they are friendly and always prompt. the staff is very friendly at the customer service and as well as the guys that come out to fix your needs.. Keep the good work up .
Mark the Plumber was a great guy, very professional and completed the work quickly and to our satisfaction. Thank you
Very punctual/professional service. They were at my door within an hour of calling them after hours. Would recommend Vaillancourt Plumbing to anyone in need of their services
Wonderfully professional. Efficient. Fair price. Would recommend to my best friends and my family.
Fast response to an emergency repair for leaking toilet on long weekend. Dispatcher and Plumber were friendly, kind and professional to resolve the problem and mitigate water damage. Three large companies were unable to dispatch a plumber on the same day of a long weekend for emergency flood in townhouse. Highly recommend the Company for any plumbing needs.
Very pleased with the service. From first contact on the phone to the arrival of Trevor the plumber. I explained the situation and he knew what the plan was to solve the problem with my kitchen sink. Also, a quick swap out of a laundry tub. Polite and on the ball. What more can you ask for. Recommend this company and will use again if needed.
Shane & Stan found the leak very quickly, had the parts on hand and repaired it. They explained what they were doing and after they were finished left the place as they found it. It was reasonably priced. I will use their services in the future.
Great service, I have used Vaillancourt Plumbing for my Business repairs at my office for 25 years, they have always provide prompt and amazing service. I have never needed a plumber for any home repairs, however, I recently had a issue with my rental property. The tenant called and the water heater was leaking all over the finished basement in a panic I wasn't sure who to call so I ran to work... More
Great service, I have used Vaillancourt Plumbing for my Business repairs at my office for 25 years, they have always provide prompt and amazing service. I have never needed a plumber for any home repairs, however, I recently had a issue with my rental property. The tenant called and the water heater was leaking all over the finished basement in a panic I wasn't sure who to call so I ran to work to get the number for the plumber we use for all our office maintenance and repair work. I contact them and they had the tenants water heater replaced within 2 1/2 hours of my call and saved me thousand and thousands of dollars of water damage to the finished basement. Then about a month ago I came home late a night to a leak in my basement, a copper pipe had gotten a random pin hole leak, this time there was less panic I knew exactly who to call. I shut off the main water valve and called them first thing in the morning and once again it fixed within hours! When it rains it pours lol! They says things happen in 3's, well it does after that the city sewer line started backing up into my personal residence basement. I called them again on a weekend and they were once again amazing and the issue was repaired promptly and they prevented any major damage from happening. I'm hoping my need for a plumber again won't be for a bit, however I would never hesitate to call them or recommended them to anyone for any type of work. I deal with a lot of trades through my office and it is hard to find such personalized service and an amazingly dedicate business and workers, they will not disappoint. Less
Job was done fast and professionally. The Plumber Shane came right a way and was nice explaining the problems
great service
Prompt, courteous and very professional. Would strongly recommend Vaillancourt Plumbing!!!
Very prompt and courteous. I wasn't home at the time of the repair but the tech took the the time to call me at my cottage and discuss what was needed. There was no over sell, just needed new cartridge and tap handles (30 year old tap). I also had the tech install shut off valves as well as this old laundry room tap was the last in the house that needed shut offs. Was done in an hour as promissed... More
Very prompt and courteous. I wasn't home at the time of the repair but the tech took the the time to call me at my cottage and discuss what was needed. There was no over sell, just needed new cartridge and tap handles (30 year old tap). I also had the tech install shut off valves as well as this old laundry room tap was the last in the house that needed shut offs. Was done in an hour as promissed by the tech and at a very reasonable cost. Great job folks. Absolutely will use your services again and will pass around your name on our community FB groups when people ask about reliable Plumbers. Ian Less
Tap replacement in downstairs kitchen
Excellent service. On time and professional. Covid protocols were followed. Stan and Shane did a fine job.
Installer (Trevor) was very knowledgeable and replaced the kitchen tap with no issues. We are very happy with the service provided and will likely use them again. Great follow up after service was completed, too.
This is the 4th time, we have used E.Vaillancourt Plumbing. Always friendly service and they always solve whatever problems we have
These guys managed to get out to us on short notice, and were very professional, effective, and fast. I'll definitely be using these guys again when I require professional plumbing services.
First time I've ever called a plumber — and I couldn't have asked for a more professional experience. The receptionist was pleasant, and thorough.... she took all the details of the problem and provided the cost estimate and a brief description of what the job would entail. The serviceman Shane was great. He arrived on time and completed the repairs in a timely fashion. He was polite, frien... More
First time I've ever called a plumber — and I couldn't have asked for a more professional experience. The receptionist was pleasant, and thorough.... she took all the details of the problem and provided the cost estimate and a brief description of what the job would entail. The serviceman Shane was great. He arrived on time and completed the repairs in a timely fashion. He was polite, friendly and so tidy too. I highly recommend Vaillancourt Plumbing! Less
Very happy with service performed by trevor who was personable and professional and able to fix the problem and replace part needed quickly. Would definitely recommend vallaincourt plumbing.
My first experience replacing my main water valve with Vaillancourt Plumbing was very positive. From the prompt attention to my plumbing needs, the fair price for their services and quality work I would definitely use them again. I’d also recommend to anyone that they give them a call if you need quality plumbing work done.
Very Impressed with the service I received. Called Saturday as a result of a leak. The on call Plumber David was very professional and helpful on the phone. David later came to the house and resolved our issue. Overall my family was super impressed with the quality of service and have to say a truly pleasant and professional person. Great to know we have this business in Durham Region and wo... More
Very Impressed with the service I received. Called Saturday as a result of a leak. The on call Plumber David was very professional and helpful on the phone. David later came to the house and resolved our issue. Overall my family was super impressed with the quality of service and have to say a truly pleasant and professional person. Great to know we have this business in Durham Region and would highly recommend. Less
$460 for a blocked main drain.....ouch!!!
Very happy with the work done at a reasonable price. Christy in the office called us the next business day after requesting a quote online. She provided an estimate over the phone. Shane and Stan came 2 days later and completed the work in a timely manner. They fixed the inside pipes and installed a new outside faucet in a way that makes it easier to attach a hose (deck stairs too close had ma... More
Very happy with the work done at a reasonable price. Christy in the office called us the next business day after requesting a quote online. She provided an estimate over the phone. Shane and Stan came 2 days later and completed the work in a timely manner. They fixed the inside pipes and installed a new outside faucet in a way that makes it easier to attach a hose (deck stairs too close had made it difficult). Works great now. Less
Called at night and called a few others, but they were the quickest to respond and I did not even receive calls from the others.. quick and perfect..
Trevor was very efficient in completing the repair of the leaking drain from our kitchen. The repair was completed with the least disruption to our household. We would highly recommend Vaillantcourt Plumbing.
Had E. Vaillancourt Plumbing to my home to replace a tub/shower valve assembly in the upstairs bathroom and install a shut-off valve in the basement. Dave & Chris were professional, did quality work and left their workspaces spotless. Thanks guys. Brett R. Bowmanville
The team at Vaillancourt Plumbing were very courteous and professional. The office team assessed my needs promptly and scheduled the visit at my convenience. They even offered an earlier appointment when they had a cancellation. They visit was very safe, clean and they did a great job including cleaning up after and ensuring I was happy with their work. I would highly recommend Vaillancourt Plu... More
The team at Vaillancourt Plumbing were very courteous and professional. The office team assessed my needs promptly and scheduled the visit at my convenience. They even offered an earlier appointment when they had a cancellation. They visit was very safe, clean and they did a great job including cleaning up after and ensuring I was happy with their work. I would highly recommend Vaillancourt Plumbing and will always rely on them for my plumbing and heating needs. Less
Trevor provided outstanding service to replace a leaky laundry faucet. He showed up a bit ahead of the appointment time. He replaced the direct copper lines and installed required shut-off valves and braided hoses at a very reasonable price. We highly recommend the Vaillancourt Plumbing team.
The plumber was on time and fixed the problem with no parts and explained the issue. Would highly recommend Vaillancourt 👌
We are new to Courtice - and delighted that we found Vaillancourt Plumbing - Shane was courteous, professional and on time. He removed his outer shoes and kept the area he was working on very clean. He explained what the issue was and showed us the defective parts. The price was very reasonable. We highly recommend Vaillancourt Plumbing to anyone.
I have used Vaillancourt Plumbing since 2003. Although I've used other companies, I always went back to Vaillancourt and now theirs is the only company I use. I have been particularly impressed that they improve a plumbing situation rather than just repair it.
The two plumbers that completed the repairs were friendly, efficient and professional. I was very satisfied with the work and appreciated the courtesy follow up call I received the next day. I would recommend this company.
I called E. Vaillancourt Plumbing & Heating and spoke with a very pleasant lady regarding my plumbing issues for my toilet tank, tap and bathroom shower. She was able to quickly assess my situation and gave me a brief estimate in advance of starting the work. Within a couple of days Trevor came, he was polite and professional. Once I showed him and explained the issues we were having, he attend... More
I called E. Vaillancourt Plumbing & Heating and spoke with a very pleasant lady regarding my plumbing issues for my toilet tank, tap and bathroom shower. She was able to quickly assess my situation and gave me a brief estimate in advance of starting the work. Within a couple of days Trevor came, he was polite and professional. Once I showed him and explained the issues we were having, he attended to the matter right away. He was quick and very efficient. After the job was completed, Trevor gave an overview of what he had done. It all worked out very well. The next day, Brian the Manager followed up to ensure everything was working and in good order, which I appreciated! I would highly recommend this company. Less
The plumber was quick to assess what he needed and repaired the valve in no time!
We had Vaillancourt plumbing come in to connect a vanity and laundry tub - they were quick and expedient. I would certainly call them again and recommend their work
I had a HW tank installed by Vaillancourt (Shane and Stan). Great job. Polite, cleaned up afterwards and kept to the agreed time table. Couldn't ask for a better experience. This my second time dealing with Vaillancourt and I can certainly recommend them. Thanks Guys
Vaillancourt Plumbing has been to our home twice. Each time there knowledgeable staff was courteous and worked in a timely manner. I wouldn’t hesitate to call them again for any plumbing needs.
On Saturday May 29,2021 My bathroom sink was backed up I tried to unclog using my snake tool After spending one hour with no results I called Vaillancourt Plumbing while others would not show up until Sunday Vaillancourt Plumber Stan showed up two and half hours after the call Stan examined piping right down to the basement Then using his snake device ran down through three inch piping to the bas... More
On Saturday May 29,2021 My bathroom sink was backed up I tried to unclog using my snake tool After spending one hour with no results I called Vaillancourt Plumbing while others would not show up until Sunday Vaillancourt Plumber Stan showed up two and half hours after the call Stan examined piping right down to the basement Then using his snake device ran down through three inch piping to the basement He explained the clog could be very deep After he unclogged the back up He give me education on how to prevent future clogs His work done was clean and was courteous fellow I would recommend Vaillancourt plumbing to those wanting help with any plumbing issues Especially if you need it done today not tomorrow Less
Saturday, for most of the day our kitchen was down with a clogged drain. No problem, I have always fixed that. After most of the day working at it I realized I had a more serious problem that required a professional. It is Saturday at 6.00pm. Do those people work today? Do they charge double? I don't know anybody. Can I trust a stranger? I called several but no definite promises, and the one est... More
Saturday, for most of the day our kitchen was down with a clogged drain. No problem, I have always fixed that. After most of the day working at it I realized I had a more serious problem that required a professional. It is Saturday at 6.00pm. Do those people work today? Do they charge double? I don't know anybody. Can I trust a stranger? I called several but no definite promises, and the one estimated quote was almost double what I eventually paid. I called E,Vaillancourt Plumbing. We will call you back. Stan called just after and said I have two other calls but I can come as soon as possible. He arrived about 7.00 pm. He looked tired but his attitude showed no signs of a long hard day. He was professional, pleasant, and wasted no time. He even made me aware of problems with my plumbing system I was not aware of. The problem was almost at the end of the drain but he was able to clear it quickly with his electric rotating snake. He covered our floors and when he left there was no sign he had been there. Some people take the money and that is the last you hear of them. I was pleased when Brian Vaillancourt called me the next day to ask if everything was OK and if Stan had done a good job. I do not hesitate to recommend those people. Less
Wonderful communication from the company and the plumber who came to our home was professional and courteous. Job was completed efficiently and without any concerns. I will be contacting this company in the future should we have any more plumbing needs in our home.
We had a water problem with our well on the Monday of the holiday long weekend - no water. Mark from Vaillancourt responded to our call within 15 minutes and then was at our house in less than half an hour. He detected the problem immediately and had the water back on for us. Not only fast, efficient service but very knowledgeable in how well systems work. Glad to have found Vaillancourt Plumbing... More
We had a water problem with our well on the Monday of the holiday long weekend - no water. Mark from Vaillancourt responded to our call within 15 minutes and then was at our house in less than half an hour. He detected the problem immediately and had the water back on for us. Not only fast, efficient service but very knowledgeable in how well systems work. Glad to have found Vaillancourt Plumbing. Will use their service again. Less
Excellent service
This company is far more superior than others we've had in and not fixed the problem! I've had them multiple times and have not disappointed. Will be calling very soon as still have jobs that need done right around our home!
On Sunday my 90 year old mother who lives alone and suffers from dementia called to say the toilet supply line was leaking at the shut off and the shut off was seized. We were out of town so a neighbour went in to help out. We told her to turn the shut off valve off and when she tried that it broke and water was going everywhere. We then got her to turn off the main water tap in the basement and ... More
On Sunday my 90 year old mother who lives alone and suffers from dementia called to say the toilet supply line was leaking at the shut off and the shut off was seized. We were out of town so a neighbour went in to help out. We told her to turn the shut off valve off and when she tried that it broke and water was going everywhere. We then got her to turn off the main water tap in the basement and we called Vaillancourt Plumbing. The woman on the phone was extremely courteous and helpful and she told us Stan would call us back promptly. Within five minutes Stan called and we explained the situation. He told us what the rate was going to be and when we agreed he said he would be at the house in fifteen to twenty minutes. Fifteen minutes later he called and said he had arrived at the house and told us he would call back when he was finished. Fifteen minutes later he called and told us all was repaired and that he was all finished. He then walked us through the bill item by item. We were told by the neighbour that Stan was wonderful and treated both her and my mother with the utmost respect. To say we relieved and pleased is an understatement. We highly recommend Vaillancourt Plumbing to anyone who needs plumbing services. Professional and experienced company! Less
Stan was excellent!!! He solved our very difficult problem in a polite, professional manner. The pricing was also fair. I would definitely recommend this company!
This is the 3rd or 4th time I have used Vaillancourt Plumbing. They are a very professional company. The receptionist took all the relevant information so the plumbers are equipped to do the job. They showed up on time and their rates are competitive. They wore disposable booties in the house, used a drop cloth to minimize the mess and cleaned up when they were done. I have never needed to c... More
This is the 3rd or 4th time I have used Vaillancourt Plumbing. They are a very professional company. The receptionist took all the relevant information so the plumbers are equipped to do the job. They showed up on time and their rates are competitive. They wore disposable booties in the house, used a drop cloth to minimize the mess and cleaned up when they were done. I have never needed to call them back for a problem with their work. I will continue to use this company in the future. Less
Trevor replaced damaged piping leading to my outside water faucet. Took around 1 hour which was must shorter than I expected. Price was also less than I expected. Trevor was on time and professional. Will absolutely use E. Vailancourt for future servicing.
Called Vaillancourt plumbing for a clogged kitchen sink. Trevor showed up when I was told he would, he was friendly, professional, and quick and answered all my questions on how to avoid this situation from happening again. Would use them again if needed.
I’ve used Vaillancourt plumbing on multiple occasions and they’ve been great every time. They’ve installed sinks, moved waterlines and replaced outdoor taps for me. The service was quick, clean and priced well. The communication with the office was great too. I’ll definitely be using them if I have plumbing needs in the future.
Not getting enough hot water so I called E. Vaillancourt Plumbing. They replaced the thermostatic mixing valve and I have sufficient hot water again. Very happy with the service. They were on time, professional, and did a great job. Won't hesitate to call them whenever I have a plumbing issue. Thank you!
Shane and Stan were pleasant to deal with. Repairs were done properly and the new shut-off valve they installed are much better than the one my builder had installed. Very happy with the work they've done and no more leaks.
Excellent service! We were very pleased with our replacement vanity tap installations, and the tricky installation of a front of house outside tap. No idea why builders never include them where they are most needed! Trevor was here on time and worked solidly to get both jobs done. Polite and friendly, excellent clean up too! Thank you Vaillancourt! Five stars!
Great service, great price, I use them for both work and home
It's great to have a dependable plumbing service.
Timely appointment set-up. Trevor was friendly and professional. Made a quick diagnosis and repair. Would definitely recommend.
They did a great job repairing the pipe from the hot water tank, and changing the tap to the humidifier, changing the humidifier line to metal from plastic
Our outdoor faucet suddenly became leaky, and almost unusable. I left a message with Vaillancourt Plumbing that Sunday afternoon, received a call back that Monday morning, and had Shane come out to fix everything the next day. Not only was Shane courteous and professional, but he explained what he did, why he did it, and gave us tips to prevent something like that happening again. Can't recommend... More
Our outdoor faucet suddenly became leaky, and almost unusable. I left a message with Vaillancourt Plumbing that Sunday afternoon, received a call back that Monday morning, and had Shane come out to fix everything the next day. Not only was Shane courteous and professional, but he explained what he did, why he did it, and gave us tips to prevent something like that happening again. Can't recommend enough. Less
I had occasion to need a plumber recently to repair a leaky hose bibb and the inside shut off valves to all my outside hoses. I used E. Vaillancourt Plumbing & Heating Ltd. and I found them very pleasant to deal with from the moment I called. The plumber arrived right at the appointed time and fixed the problem quickly. I found them to be very personable and the cost very reasonable. I will de... More
I had occasion to need a plumber recently to repair a leaky hose bibb and the inside shut off valves to all my outside hoses. I used E. Vaillancourt Plumbing & Heating Ltd. and I found them very pleasant to deal with from the moment I called. The plumber arrived right at the appointed time and fixed the problem quickly. I found them to be very personable and the cost very reasonable. I will definitely use them again when needed. Less
I know this company many years. Always great service and professional support. Certainly, I will recommend this company to everyone. 5 stars.
Called the office to make an appointment...staff is very friendly and helpful. Showed up on time..assessed the situation immediately and fixed it in a timely professional manner. Very happy.
Service was fast very friendly and professional ,they did a amazing job and cleaned up perfectly
Called for a quote on a hose bib replacement. Everyone was friendly who I spoke with on the phone, even gave me some comparisons of other similar jobs. Had the appointment 2 days later. Shane was great, friendly - answered any and all questions I had. Will use again. Thank you! Dan
Great company, from the folks I spoke to at the office to the guys that came to do the work. Very professional, friendly and fair. Call these guys if you need plumbing help.
Trevor who came on-site was able to repair the 2 small leaks that I had in a hot water pipe. He also fixed the outside connection that was almost unusable since last summer. I am more than happy to have problems fixed. The final bill also came in under the estimate. Great work and I'm happy with the results.
HIGHLY RECOMMEND VAILLANCOURT FOR ALL OF YOUR HOME PLUMBING CONCERNS!! They were quick to respond, reasonably priced and very professional, especially with their Covid protocols!! Don’t hesitate to contact them for your needs 😃😃
Work was completed as per quote. The technician was friendly and professional. Will absolutely be calling them again for my next plumbing issue.
Been a long time since I had to source a plumber for some work that was outside of a bigger job being managed by a GC. I found E. Vaillancourt via some web research and was very happy with the experience. Right from the initial call to book the appointment, the response time for getting a plumber to the house, the professionalism exhibited by the attending team ( lead was Shane ), the quality of ... More
Been a long time since I had to source a plumber for some work that was outside of a bigger job being managed by a GC. I found E. Vaillancourt via some web research and was very happy with the experience. Right from the initial call to book the appointment, the response time for getting a plumber to the house, the professionalism exhibited by the attending team ( lead was Shane ), the quality of their work, and settling of the bill afterwards. It was all outstanding. I can't say how they compared price wise. They were not cheap, but they told me up front how much it would be & they delivered. I felt I got good value for the work completed. Less
The fastest service I have ever received. Plumber was happy to explain what the problem was and how he was going to fix it for me. He cleaned up when done. I would recomend Vaillancourt plumbing to anyone. Thankyou for your service.
Everything was professional from my initial phone inquiry to the repair when the two plumbers diagnosed the problem and fixed it quickly to the follow up call. Highly recommend. I will definitely used them again.
My family recently faced a very big, very wet plumbing emergency, and Vaillancourt Plumbling came to the rescue. The service (on a Sunday) was fast, efficient and affordable. From our first frantic phone call, to the completion of the job, Vaillancourt was wonderful. We have used them in the past and will continue to use them in the future. Without doubt, they are the most trustworthy and profess... More
My family recently faced a very big, very wet plumbing emergency, and Vaillancourt Plumbling came to the rescue. The service (on a Sunday) was fast, efficient and affordable. From our first frantic phone call, to the completion of the job, Vaillancourt was wonderful. We have used them in the past and will continue to use them in the future. Without doubt, they are the most trustworthy and professional service company I have ever dealt with. Less
Very professional, did the job well, recieved a well explanation on what's going on and the most important thing is arrived on time .. we're really happy with the service..100% recommend to all the people I know who needs help about plumbing.. thank you E. Vaillancourt Plumbing
My outside faucet problem was addressed quickly. Patricia and Brian listened and handled my plumbing concerns promptly and professionally. I understand why this family business has been around for 66 years. Highly recommended
Great local company with years of experience. Friendly and prompt customer service.
We noticed some water below our hot water tank. It was still under warranty from Home Depot so we were able to get a replacement but we needed someone to install it. Called Vaillancourt plumbling on a Saturday afternoon and David came, uninstalled the defective unit. He returned on Sunday afternoon to install the new one after we had picked it up. The work was done quickly. He cleaned up aft... More
We noticed some water below our hot water tank. It was still under warranty from Home Depot so we were able to get a replacement but we needed someone to install it. Called Vaillancourt plumbling on a Saturday afternoon and David came, uninstalled the defective unit. He returned on Sunday afternoon to install the new one after we had picked it up. The work was done quickly. He cleaned up after. Was very polite. We asked him to check our water pressure while he was here as we've had a feeling that it was very strong. Anyways, it was 110 psi and learned that it should not be more than 80 psi. So we made arrangements to have a "pressure reducing valve" and "expansion tank" installed. Thursday Trevor came to install. Again, work was done quickly and he was polite. Now that it is in place, we have piece of mind knowing we are now within code. Great people to deal with from the initial phone call to the installer, to talking with the owner. Each person made sure we knew the cost, timing, and scope of the jobs. Less
Trevor came on time and had the toilet fixed in under half an hour. Love Toto toilets but they are notoriously difficult to work on due to their design. Not a problem for Trevor, also a very courteous and friendly service man. Will definitely use Vaillancourt again.
Very positive experience with Vaillancourt Plumbing once again. Phone was answered by a live person who was both friendly and helpful to us, in booking appointment. Plumbers arrived when we were told they would, were friendly and worked efficiently. They solved our multiple issues well, explaining what they were doing and showing us what they found that was causing our problems. They cleaned ... More
Very positive experience with Vaillancourt Plumbing once again. Phone was answered by a live person who was both friendly and helpful to us, in booking appointment. Plumbers arrived when we were told they would, were friendly and worked efficiently. They solved our multiple issues well, explaining what they were doing and showing us what they found that was causing our problems. They cleaned up and left our place spotless. I usually dread having people in to do work, but we were very happy with Shane and Stan - very professional and knowledgeable. Less
Have used E. Vaillancourt on two occasions. Both times they were prompt in scheduling service and arrived on time. Work was completed with no issues and the pricing was reasonable. Will use again if needed in the future.
Called Vaillancourt plumbing with a weekend plumbing emergency a while back. They responded and took care of the issue quickly. Since then I have been using them for other misc. repairs at different rental properties throughout Oshawa. They have always been professional, respond and do the work in a timely manner and pricing is always fair. Paying invoices is quick and painless with a quick call ... More
Called Vaillancourt plumbing with a weekend plumbing emergency a while back. They responded and took care of the issue quickly. Since then I have been using them for other misc. repairs at different rental properties throughout Oshawa. They have always been professional, respond and do the work in a timely manner and pricing is always fair. Paying invoices is quick and painless with a quick call to the office with my credit card info. I'm also very impressed with the people working in the office. Their so friendly and polite whenever I call. Highly recommend Vaillancourt Plumbing & Heating. Less
Great local company that has been around for years! Mark diagnosed an ongoing issue that we had been having which was related to a recent install of a water heater by a major heating and cooling company. He also installed a new hose bib for us at the front of our home. Very down to earth people that clearly take pride in their trade, are awesome at what they do and have excellent customer service... More
Great local company that has been around for years! Mark diagnosed an ongoing issue that we had been having which was related to a recent install of a water heater by a major heating and cooling company. He also installed a new hose bib for us at the front of our home. Very down to earth people that clearly take pride in their trade, are awesome at what they do and have excellent customer service. Less
We just opened a new laundromat and needed our backflow regulator serviced. Their plumber was on time, friendly and more than eager to get the job done ASAP. We really appreciate the lightning fast service!
We had two ball valves installed and a leaking outdoor tap replaced. It had to be done in two visits because the municipality failed in their appointment time and pre-test, so the main water valve had to be replaced by the region. Vallaincourt did not charge us for the first visit, when prep work was done with a wall cut, and were gracious in dealing with the municipality. All was completed on th... More
We had two ball valves installed and a leaking outdoor tap replaced. It had to be done in two visits because the municipality failed in their appointment time and pre-test, so the main water valve had to be replaced by the region. Vallaincourt did not charge us for the first visit, when prep work was done with a wall cut, and were gracious in dealing with the municipality. All was completed on the second visit. The service guys were knowledgeable, pleasant and efficient, and the office helpful in working around the municipality's two scheduling times for water shut off. We were very pleased that in spite of the setback it all went smoothly. Less
The service was good prompt, polite, and everything's working good, and the price was good.
I called E. Vaillancourt Plumbing company, I needed help. I recommend this company because their customer service is excellent, very helpful, and professional. Safety was in place when Trevor came to the house to fix the leak. He was professional, polite, explain the procedure of the leak and repaired it, clean and he was knowledgeable. I truly recommend this company to friends and family.
We've used E. V. on 3 occasions since moving into our new home last year and each time rhe service was excellent. The reception staff are responsive, friendly and knowledgeable and provide superb customer service each time. The plumbers (both journeymen and those in training) that assisted us with our plumbing needs have all been great - punctual, friendly and very helpful. Most recently, we had... More
We've used E. V. on 3 occasions since moving into our new home last year and each time rhe service was excellent. The reception staff are responsive, friendly and knowledgeable and provide superb customer service each time. The plumbers (both journeymen and those in training) that assisted us with our plumbing needs have all been great - punctual, friendly and very helpful. Most recently, we had leaky taps in both of our showers and the valves needed to be replaced in both. Mark did a great job - was on time, cleaned up well after the job was done, made an effort to make as little noise as possible as we were in meetings, and closed the holes that were cut in the walls. We just wished that he didn't cut the 2 studs all the way through, leaving the top part hanging and disconnected from the bottom part. Less
I had a blocked kitchen sink and they had it fixed quickly. Prompt and professional service. I highly recommend.
We had a clogged kitchen sink that we just couldn’t fix on our own. We called Vaillencourt plumbing and they were so friendly and helpful. The technicians that came on-site were also so friendly. Thank you for helping us so quickly. I appreciated that the service cost exactly what they told me it would. No surprises. We would call them again.
We had a clogged kitchen sink that we just couldn’t fix on our own. We called Vaillencourt plumbing and they were so friendly and helpful. The technicians that came on-site were also so friendly. Thank you for helping us so quickly. I appreciated that the service cost exactly what they told me it would. No surprises. We would call them again.
Arrived on time or called when delayed, office followed by phone up twice, once to check that parts had arrived and then to follow up as we were new customers. The recently qualified plumber was quietly efficient and professional, explaining the problem, warning against temporary fixes and recommending appropriate repairs.
I've used Vaillancourt plumbing several times and I've have no complaints. Most recently, I needed toilet repair but I've had them in the past replace a sink and a leaking water heater. Each time they have shown up when they promised and worked quickly. They inspected their work several times to make sure everything was good and I've had no further problems with each repair. Will definitely u... More
I've used Vaillancourt plumbing several times and I've have no complaints. Most recently, I needed toilet repair but I've had them in the past replace a sink and a leaking water heater. Each time they have shown up when they promised and worked quickly. They inspected their work several times to make sure everything was good and I've had no further problems with each repair. Will definitely use for future problems. Less
They got here within the hour that I called, they were on time from the ETA they gave me, and finished quickly and there were no issues
We had a septic smell in our basement, for weeks we tried to figure out where it was coming from. We called Vaillancourt, they scheduled us in for the following week, showed up right on time, figured out right away what they thought the problem was. They also suggested some small changes to bring our plumbing to code (60 year old house). They came the next week, replaced some old pipes, and were ... More
We had a septic smell in our basement, for weeks we tried to figure out where it was coming from. We called Vaillancourt, they scheduled us in for the following week, showed up right on time, figured out right away what they thought the problem was. They also suggested some small changes to bring our plumbing to code (60 year old house). They came the next week, replaced some old pipes, and were done earlier than they thought they would be, so were actually cheaper than their quote. Best of all...the smell was GONE! Great service, polite and professional, and followed up with a phone call a few days later to make sure everything was fixed. I would definitely recommend them. Less
E. Vaillancourt and team have been amazing to work with! I had several challenges in my home and reached out to E. Vaillancourt, they were quick, responsive and had someone out to address my concerns within a few days. The team quickly assessed the issues we had and rectified them quickly. Despite being told by other companies that there were major issues and walls would have to be opened all my... More
E. Vaillancourt and team have been amazing to work with! I had several challenges in my home and reached out to E. Vaillancourt, they were quick, responsive and had someone out to address my concerns within a few days. The team quickly assessed the issues we had and rectified them quickly. Despite being told by other companies that there were major issues and walls would have to be opened all my issues were resolved by the E. Vaillancourt team quickly and easily with no walls opened. Less
Service response was very quick (next day) and Dave arrived earlier than expected. Once the situation was assessed , repairs were completed and recommendations were made to prevent any re-occurrence. Highly recommended and will use in the future.
Very prompt and professional. Identified the problem quickly and fixed it all within the same session. The plumber (Dave) was very friendly and did an excellent job! Would definitely use this company again!
I received excellent service at all stages of contact. The service was friendly, respectful, knowledgeable, good value for money and the follow-up call from Brian was completely unexpected but appreciated! Thank you for your help in maintaining my sump pump.
I made an emergency call around 9:30pm on a Saturday night. My wife is wheelchair bound and as she tried to transfer to the toilet she accidently fell and broke the tank of the toilet. We needed emergency help and called the big names. None of them could help me until the following day so I asked google to recommend the top 3 plumbers in Oshawa. Vaillancourt came up as the top plumber in Oshawa a... More
I made an emergency call around 9:30pm on a Saturday night. My wife is wheelchair bound and as she tried to transfer to the toilet she accidently fell and broke the tank of the toilet. We needed emergency help and called the big names. None of them could help me until the following day so I asked google to recommend the top 3 plumbers in Oshawa. Vaillancourt came up as the top plumber in Oshawa and I understand why now. One of their plumbers named Shane was able to come by at 11pm and removed and installed a new toilet on a Saturday night. He was a super nice and genuine guy. I would recommend this guy to anyone. Very knowledgable and answered all my questions. He is also neat and cleaned up everything like nothing was done. Shane represents this company well and I will use these guys for any future plumbing needs. Shane blew me away. Thanks Shane. You're the man!!! Less
Highly recommend E.Valliancourt Plumbing. They're friendly, fixed the problem and no mess.
Vaillancourt was EXTREMELY helpful, professional, and knowledgeable. I was in a plumbing disaster late at night over the weekend with my laundry room drain flooding and leaking into my hallway. Shane at Vaillancourt was very friendly able to come by and not only fix the problem but explain what he did and what the problem was. Very impressed! The GM - Brian also called me the following day to mak... More
Vaillancourt was EXTREMELY helpful, professional, and knowledgeable. I was in a plumbing disaster late at night over the weekend with my laundry room drain flooding and leaking into my hallway. Shane at Vaillancourt was very friendly able to come by and not only fix the problem but explain what he did and what the problem was. Very impressed! The GM - Brian also called me the following day to make sure everything went well, very kind. Above and beyond! Thanks Vaillancourt! Less
Cleared a very stubborn blocked drain. He cleared it and left the area clean. I would use their services again.
We had a bit of an emergency blockage upstairs and Shane was very prompt, friendly, and helpful. He fixed the issue and explained the problem very well, as well as leaving the area clean. Fair pricing and highly recommended.
We have been working with Vaillancourt Plumbing for the last 5 years on many projects. We are very happy with their service. They are always show up as scheduled, help us develop solutions and do good work. I would highly recommend them. -Mike Dalgliesh
I have used this company many times over the years. They have never failed to amaze me with courteous service, doing the job "right the first time" and excellent pricing.
Highly recommend Vaillancourt Plumbing for your repair and installation needs. Right from their prompt return of call , to the professionalism of their repair person (Shane) , They explained the issues and repair in full, maintained covid protocols to keep all safe and we found it was good value for money spent.
I have used their service many times and they never disappoint. If they see something else that needs replacing they will let you know. Their work is always clean and go above the norm. ( putting a tie strap for safety) simple but appreciated. I have worked on my shower and also install a new laundry tub recently.
could not be happier with their service. on time, efficient, perfect clean up, safe, distanced. and friendly. right from my original call i knew i was dealing with professionals. highest recommendation I can give.
I was getting water coming down into my kitchen I knew that it came from the shower on the second floor but I wasn't aware of where the water was leaking. Was very impressed with Shane from Vallencourt Plumbing. He tested many things that could have been the cause and finally found the cause, a weak spot of caulking that was letting the water trickle through. He was very professional and and the ... More
I was getting water coming down into my kitchen I knew that it came from the shower on the second floor but I wasn't aware of where the water was leaking. Was very impressed with Shane from Vallencourt Plumbing. He tested many things that could have been the cause and finally found the cause, a weak spot of caulking that was letting the water trickle through. He was very professional and and the job was well-priced. I would highly recommend Vallencourt Plumbing, great job! Thank you Less
I’m pleased with the quick and efficient service we received. Although they didn’t have the diverter in the same finish as ours in stock, they supplied one in a different finish to get the shower working while they ordered our specific part. I’d gladly use their services again.
My name is Danny Kallinteris and I operate the Jubilee Pavilion Banquet Hall and Pub & Patio in Oshawa. We have been using Brian from Vaillancourt Plumbing & Heating & his team for the past 16 years. We can't say enough on how they quickly responded and serviced all our needs promptly and efficiently. We highly recommend Vaillancourt Plumbing and Heating and congratulate Brian and his team for be... More
My name is Danny Kallinteris and I operate the Jubilee Pavilion Banquet Hall and Pub & Patio in Oshawa. We have been using Brian from Vaillancourt Plumbing & Heating & his team for the past 16 years. We can't say enough on how they quickly responded and serviced all our needs promptly and efficiently. We highly recommend Vaillancourt Plumbing and Heating and congratulate Brian and his team for being in our community for so many years!! Less
Used 3 different plumbers from company over last 2 months - all were very good and professional. Had new taps put into bathroom and two kitchens plus sink drains and plumbing as well as waste disposal plumbing. Complex work in tight spaces. Always arrived on time, were friendly and COVID-19 careful, and highly professional. Work was excellent. Not cheap but value for money.
I can’t believe I waited so long to get the repairs done! So thankful for the fast, friendly service.
Next day service. Experienced and professional plumber arrived in the specified time period. Repaired the main issue which was mixing valve and then also repaired leaky faucet and cleared drain blockage. Had the appropriate tools and parts so no delays. Very satisfied with the friendly service. Would definitely contact this company for future residential plumbing service.
Replaced 3 sinks and re-configured outdoor back garden outlets. Very pleased with the workmanship.
I was very happy with the service. Our Technician was very professional and did an excellent job.. He also tidied up his work area. They also were timely in coming out and arrived within the window that was set. All around great service.
Vaillancourt Plumbing was very professional. Their customer service was exceptional and we would not hesitate to use them again. Highly recommend!
Very professional and on time! Shane was a pleasure to deal with! He got the job done quickly with no hassles! Would use them again!
Very good service, fast and efficient
I always use Vaillancourt for any plumbing concerns. They are quick to respond, reliable and knowledgeable. Very satisfied with their services.
Very quick, efficient and wonderful service. I was very happy with the quality of the work that was performed.
Couldn't have asked for a better service. Shane arrived within the time window provided, gave a call when he was on his way, explained everything he was doing, and quickly resolved the issue.
Waterproofing review in Bowmanville 2 days ago We’d been having major flooding issues in our basement for years due to an inadequate sump pump system (we burned out 3 Home Depot sump pump in 5 years). Brian and his team came in and installed a twin pit system with heavy duty pumps and an awesome Liberty Systems controller unit. Bottom line...I can sleep at nights.
Needed a few things done around the house. Trevor was very professional and arrived on time, Helped me with troubleshooting one issue and then off to repair the other problems. Everything completed within 2 hours and off he went to save the day for another household. Would highly recommend and you should give them a call right away.
I highly recommend Vaillancourt Plumbing. They do professional work and have a very friendly and helpful staff. I've always found their plumbers to be knowledgeable and polite and I really appreciate the way they cleanup after the job is complete.
I highly recommend Vaillancourt Plumbing. They do professional work and have a very friendly and helpful staff. I've always found their plumbers to be knowledgeable and polite and I really appreciate the way they cleanup after the job is complete.
Showed up at the exact time as promised. Met all Covid protocols . Quick and friendly. Good customer service!!!
Very professional service, both the lady who took my queries on the phone and the on-call plumber Shane. Took less than an hour to be in my place and issue was fixed immediately. Shane knows his stuff. Will definitely call them again if ever I have plumbing requirements.
A plumber, Mark, responded quickly to our call this weekend. He was knowledgeable, friendly and made efficient use of his time completing the repair that was needed. His work was done neatly. Also, he didn't mind me watching and asking questions as he worked. The only thing I could ask in future is to be sure that both sides of the pedestal sink are tightly fastened to the wall.
We have used Vaillancourt for many years when it was needed to have a Professional plumber look into an issue. We have always found them to be very responsive and take the time to explain the job at hand. This past week Stan was at our home to solve an issue and he was great in correcting the situation - thank you. We would very much recommend Vaillancourt Plumbing.
Booking an appointment was easy & a time was found pretty quickly. Receptionists we spoke with (called a couple of times with additional questions before our appointment) were friendly and helpful. We mentioned that we had a 100+ year old house, so they made sure to send a plumber who had experience with older homes. Trevor was on time, knowledgeable and efficient. He got the job done quickly and... More
Booking an appointment was easy & a time was found pretty quickly. Receptionists we spoke with (called a couple of times with additional questions before our appointment) were friendly and helpful. We mentioned that we had a 100+ year old house, so they made sure to send a plumber who had experience with older homes. Trevor was on time, knowledgeable and efficient. He got the job done quickly and thoroughly. Less
We have had two plumbing jobs done by Vaillancourt Plumbing and both times we have been very pleased with the work, Plumbers and Service provided. We will continue to use them in future jobs and recommend them to anyone seeking help with Plumbing.
I called really late at night and Tyler promptly picked up. He was willing to come out right away. The service was not for my home but for a rental property. I had to give Tyler some instructions including working with the tenanat to gain access to the place as I couldnt be there. In no time the work was down and Tyler had called me back to say the job was completed. Overall great work, great cus... More
I called really late at night and Tyler promptly picked up. He was willing to come out right away. The service was not for my home but for a rental property. I had to give Tyler some instructions including working with the tenanat to gain access to the place as I couldnt be there. In no time the work was down and Tyler had called me back to say the job was completed. Overall great work, great customer service and great follow-up. Less
After finding a leak in our toilet, E Vaillancourt were highly recommended to us for repair. Everything, from the original call Tammy to book the appointment, to the completion of the job, was extremely professional. Stan the plumber, arrived within the stated repair window, and identified and repaired the problem. We also had an issue with another toilet, not a leak, and asked if he would take ... More
After finding a leak in our toilet, E Vaillancourt were highly recommended to us for repair. Everything, from the original call Tammy to book the appointment, to the completion of the job, was extremely professional. Stan the plumber, arrived within the stated repair window, and identified and repaired the problem. We also had an issue with another toilet, not a leak, and asked if he would take a look at that. He didn't hesitate to investigate the problem, and proceeded to repair that as well. The day after the repair Brian the Owner/General Manager followed up with a post service call to see if we were happy with their service. Wouldn't hesitate to refer this company for your plumbing needs. Less
On a Saturday night I placed an emergancy call because I have no water a gentleman called me back and said that they may be able to get someone Monday or Tuesday. Shortly after the Owner called and clarified things a little he did not have a well technician on duty this weekend but referred me to a few folks that probably would. While they were not available to repair me the were responsive and... More
On a Saturday night I placed an emergancy call because I have no water a gentleman called me back and said that they may be able to get someone Monday or Tuesday. Shortly after the Owner called and clarified things a little he did not have a well technician on duty this weekend but referred me to a few folks that probably would. While they were not available to repair me the were responsive and helpful I may give they a try for some other plumbing needs in the future Less
Excellent and professional service Shane was awesome Would definitely recommend without hesitation
My toilet was leaking at the base, not sure if they’re always this prompt, but they had it fixed that same day, and for what I consider to be a fair price.
The gentleman that performed the repairs on my house did an excellent job. The staff from Vaillancourt are always professional, clean and efficient. I have already added the telephone number for Vaillancourt to my speed dial.
We bought a new house and the water pressure was really low (<40PSI). We reached out to E. Vaillancourt Plumbing and a couple of their competitors for a solution. E. Vaillancourt was the only company willing to dig deep and truly help us, the rest told us we were out of luck. They sourced us an affordable booster pump and now we have great pressure (70PSI). They came when they said they would, th... More
We bought a new house and the water pressure was really low (<40PSI). We reached out to E. Vaillancourt Plumbing and a couple of their competitors for a solution. E. Vaillancourt was the only company willing to dig deep and truly help us, the rest told us we were out of luck. They sourced us an affordable booster pump and now we have great pressure (70PSI). They came when they said they would, they did a great job, and they very polite to me and my family. We recommend them to everyone. Less
It was a pleasure working with Vaillancourt Plumbing. They knew exactly what they were doing and finished the work on time with professionalism. Thank you Priya
A couple of weeks ago I called a plumber that was listed as number one on Google, it was based out of Toronto, unknown to me. I paid about $600 only to find out days later that they did not fix the problem and wanted more money to come back. Two days I call Vaillancourt Plumbing. My experience from the first moment of talking with the lady on the phone was exceptional. Dave showed up not long aft... More
A couple of weeks ago I called a plumber that was listed as number one on Google, it was based out of Toronto, unknown to me. I paid about $600 only to find out days later that they did not fix the problem and wanted more money to come back. Two days I call Vaillancourt Plumbing. My experience from the first moment of talking with the lady on the phone was exceptional. Dave showed up not long after and fully explained the issue, did not mind me hovering, so that I could learn something. He had the clog in the toilet...further down the pipe, fixed within an hour. He updated the water shut off, added new bolts for the toilet and replaced the ring underneath the toilet. The price was so reasonable and fair that I was shocked at how low it was. Dave was pleasant, extremely knowledgeable and very friendly. It was a great experience. I will only ever call and recommend Vaillancourt Plumbing from now on. Mike Less
Will definitely use again fast and friendly
Very prompt and professional. Price was what I was expecting to pay. Would definitely call them again if I needed to.
Vaillancourt Plumbing repaired a leaking pipe behind a wall. Stan cleaned up afterwards and was friendly and professional.
We ended up contacting E. Vaillancourt after hiring another plumber who did a sloppy job leaving us with a leak in our tub. I called Vaillancourt, they were polite on the phone and able to set me up with an appointment promptly. The plumbers showed up on time, were very friendly and fixed what the other plumber had messed up. I was very surprised to receive a follow up call today ensuring I was h... More
We ended up contacting E. Vaillancourt after hiring another plumber who did a sloppy job leaving us with a leak in our tub. I called Vaillancourt, they were polite on the phone and able to set me up with an appointment promptly. The plumbers showed up on time, were very friendly and fixed what the other plumber had messed up. I was very surprised to receive a follow up call today ensuring I was happy with the work done. Reliable company, I highly recommend. Less
Installed a tub myself and had a leak so I was referred Vaillancourt. Extremely pleased with the service and quality of work. Highly recommend!
First time I ever had to call a plumber .Thought I would be in for a nightmare like you always hear how things go bad .But I was unexpectedly surprised. Shane was excellent! Did a great job , made me feel comfortable and didn’t bother him my dogs wanted to help. I would highly recommend Vaillancourt !! Ask for Shane You won’t be disappointed!
Great service and prompt attention to detail, friendly, courteous from all involved, thank you to Patsy,Trevor, Brian. Great Company!! Chris Regan
Great service! The repair was small and the technician showed us how to do it if we need to fix something similar - which I appreciate!
Great service from Patsy,Trevor and Brian. Super team to have working for you. Chris
Trevor was amazing. He was able to diagnose and repair the problem (old valve needed an emergency replacement) and get everything done in less than 25 minutes with zero hassle. Highly recommended. Will be calling when we do a remodel.
Am extremely satisfied with my experience. Mark was very punctual. He installed my washer and dryer and completed the job in a timely manner. Will definitely use their services in the future. Thank you!
I’m new to Oshawa & this is our 2nd time using this company, all staff from receptionists to plumbing technicians are professional & courteous ( Brian who provided us with a quote on our first project to relocate our laundry room is great to deal with). Shane was particularly helpful to us this past weekend when we experienced a clogged kitchen sink his extra efforts are greatly appreciated.
I was very happy with Shane and Cory. They came within the appointment window, returned things as they were when they came and cleaned up when they were done. I have mobility problems and have trouble going up and down stairs and instead of asking me to go downstairs to turn the water off they did (and also turned it back on). Shane and Cory were very nice and you wouldn't know that they had ... More
I was very happy with Shane and Cory. They came within the appointment window, returned things as they were when they came and cleaned up when they were done. I have mobility problems and have trouble going up and down stairs and instead of asking me to go downstairs to turn the water off they did (and also turned it back on). Shane and Cory were very nice and you wouldn't know that they had even been there. I was glad a friend suggested I try Vaillancourt plumbing. Less
I've used this business a few times. Professional, friendly employees at a fair rate.
Thanks again to the Vaillancourt plumbers, Trevor and Cory, for their efforts 25 Jan. 2021. Also, thanks to Vaillancourt Plumbing for the quick dispatch to repair both the sink and shower issues. I called first thing Monday morning and even with the load already pretty full for the day, they were here mid day after their first job, and completed work in a couple hours. They cleaned up their work ... More
Thanks again to the Vaillancourt plumbers, Trevor and Cory, for their efforts 25 Jan. 2021. Also, thanks to Vaillancourt Plumbing for the quick dispatch to repair both the sink and shower issues. I called first thing Monday morning and even with the load already pretty full for the day, they were here mid day after their first job, and completed work in a couple hours. They cleaned up their work area and everything works great again. Trevor and Cory were respectful towards our home and were wearing PPE required for our/their protection. E. Vaillancourt Plumbing will continue to be my first call for all my plumbing needs. Less
I have used Vaillancourt Plumbing for close to 5 years and they always have exceptional courteous Customer Service and response time. Plumber came earlier than expected and followed COVID policy and procedures always wearing mask. Plumber repaired a urinal and as always cleaned up the area before leaving. They provide a work order with details of the repairs and made recommendations that would re... More
I have used Vaillancourt Plumbing for close to 5 years and they always have exceptional courteous Customer Service and response time. Plumber came earlier than expected and followed COVID policy and procedures always wearing mask. Plumber repaired a urinal and as always cleaned up the area before leaving. They provide a work order with details of the repairs and made recommendations that would reduce service calls which is much appreciated. I can always count on contacting Brian the owner if you need a competitive quotation or a professional opinion for a larger job / project. Great Family business that take care of the customer with pride! Less
We used E. Vaillancourt Plumbing last week to fix a drip in our bathroom. We had Shane and the service from start to finish was fantastic. I highly recommend them. We'll call them again if something else comes up. Thanks again!
We have been dealing with Vaillancourt Plumbing for many years now and have always been very pleased with their professional, timely work. We were certainly pleased with their recent, same-day service and their plumber, Shane. We highly recommend Vaillancourt Plumbing for plumbing needs.
Mark was very professional, friendly and polite. He arrived within the appointment time and installed new drains for my kitchen sink. The work was completed within 1 hour and he clean up the area before leaving. The administration staff were also very professional and a pleasure to work with. An appointment was set-up for early the next day. All-in-all a good experience.
We have been using Vaillancourt Plumbing and Heating for many years and have always found them to be of high quality and professionalism. Most recently they were able to attend quickly to address a water leak issue. Their quick response was appreciated, particularly on short notice.
The team at E. Vaillancourt Plumbing & heating Ltd. has been wonderful to work with each and every time. Everyone is professional, knowledgeable and very responsive to our needs. I am very satisfied with their services and will continue to use them for all of our plumbing needs.
Contacted E. Vaillancourt Plumbing & Heating based on great online reviews. Received a service call shortly after calling. Trevor, the plumber, was very pleasant and efficient and fixed the leaky taps from my washing machine in no time at all. I would definitely recommend them and would not hesitate to call if I need plumbing services in the future.
Very professional, always call them first for any plumbing related work.
Brian and his team provided very professional services. We had the rough-ins put in for two basement three piece bathrooms, kitchen pipes and laundry room plumbing install. The two plumbers showed up on time, worked efficiently, and provided necessary direction. Vallaincourt accommodated our schedule and provided options for awkward spaces. Would definitely recommend and use again.
The plumber that came was very courteous, and professional. The job was assessed quickly, and the repair was done in one visit. Their work was excellent, and even took the time to explain to me what they had to do prior to starting any work. Would definitely use them again. Great experience.
Thank you to E.Vaillancourt Plumbing in Oshawa and Dave specifically, for great work done solving my plumbing problems. Dave worked quickly and with confidence, and he explained what was wrong and how he would correct my issues. He left no trace of his presence, cleaning up as he worked. Acknowledging Covid 19, he wore a mask throughout and was careful to keep his distance.
I have been using their services for many years... They are the best! The Vaillancourt team has always presented as friendly and knowledgable. Thank you. :-)
We were very pleased with the promptness of the service and the professionalism of the technician (Shane). He was courteous and diligent in getting the job done. He respected all Covid precautions while in our home. Highly recommended!
Fast quote and contact, attentive to detail and punctual to start the work. I highly recommend this company and 100% sure I will continue using their services in the future
Was prompt and fixed the problem quickly.
I contacted Vaillancourt Plumbing through their online quote system on their website and received a call back shortly after to discuss work required and to setup a time for a technician to come out. The technician arrived on time, was professional, courteous and completed all work as required. I am happy with the work that has been completed and will be using this company again for any future wor... More
I contacted Vaillancourt Plumbing through their online quote system on their website and received a call back shortly after to discuss work required and to setup a time for a technician to come out. The technician arrived on time, was professional, courteous and completed all work as required. I am happy with the work that has been completed and will be using this company again for any future work I need done. I also want to point out that I was charged a fair price and did not have to deal with any ridiculous upsell tactics like some of the other companies I have dealt with. Highly recommended, do not hesitate to call Vaillancourt - and at the same time you'll be supporting local business! Less
Great experience right from the initial call, thanks Patti. This is a company you want coming into your home. Vary friendly and professional people. The service man was on time and quick too get started, great work Stan. If that's not enough for you the bill was lower than the original quote. Stop looking and call them.
I asked for a plumber in the middle of the night on Dec 23rd, and by 2:30pm on Christmas Eve, my problem was solved. The plumber that was sent to me was informative, polite, quick and skilled. If I ever have a plumbing problem again, I know that I'll be calling Vaillancourt Plumbing right away. I would recommend their services to anyone in the Durham region.
Professional, friendly service from the beginning to the end. E. Vaillancourt Plumbing completed work on my 3 bathrooms to varying degrees over the last couple of months (October - December 2020). All of the staff and crews were punctual, efficient and provided excellent customer service. I am so happy with the finished products and grateful that such skilled tradespeople are available locally... More
Professional, friendly service from the beginning to the end. E. Vaillancourt Plumbing completed work on my 3 bathrooms to varying degrees over the last couple of months (October - December 2020). All of the staff and crews were punctual, efficient and provided excellent customer service. I am so happy with the finished products and grateful that such skilled tradespeople are available locally. A special shout out to Nancy in the office for coordinating schedules with such effectiveness! Less
I recently had the need of a plumber as my toilet was flushing on it's own "ghost" flushing. I called E. Vaillancourt Plumbing & Heating Ltd.as I had previously had them a number of years ago for a water tank problem and was please with their work at that time.. Trevor the plumber came and was pleasant, courteous and got the problem fixed quickly and efficiently. If a need for a plumber should... More
I recently had the need of a plumber as my toilet was flushing on it's own "ghost" flushing. I called E. Vaillancourt Plumbing & Heating Ltd.as I had previously had them a number of years ago for a water tank problem and was please with their work at that time.. Trevor the plumber came and was pleasant, courteous and got the problem fixed quickly and efficiently. If a need for a plumber should arise in the future I would not hesitate to call Vaillancourt Plumbing again.. R. Morrison. Less
I called to report a leaky toilet and from Nancy the receptionist, to Shane the plumber, I was impressed with the efficiency and friendliness of Vaillancourt plumbing. I highly recommend them for all your plumbing needs. Lynne
We have used Vaillancourt on 3 separate occasions: toilet repair, kitchen tap install, and sewer vents repaired. Each time they were professional, friendly, on time, and work done correctly. We are very pleased and will use them every time we need a plumber.
From start to finish, I was impressed with Vaillancourt. I contacted them for service and they were able to work quickly with the region to arrange the necessary services for repair. Shane showed up on time and was very courteous and polite. I showed him what needed attention and was able to get him to perform 2 other repairs while he was there. The work was very clean, no messy solder drips,... More
From start to finish, I was impressed with Vaillancourt. I contacted them for service and they were able to work quickly with the region to arrange the necessary services for repair. Shane showed up on time and was very courteous and polite. I showed him what needed attention and was able to get him to perform 2 other repairs while he was there. The work was very clean, no messy solder drips, and the shut off valves that replaced the saddle valves look really solid. I won't hesitate to refer friends and family to Vaillancourt plumbing, they have earned my future business, 5/5! Less
The efficiency, completeness, targeting of underlying issue, and professionalism of Vaillancourt plumbing is unsurpassed in my experience. Shane took great care with the repair, offered good advice on maintenance, and the job was done perfectly. We're lucky to live in Vaillancourt's service area.
Had a great experience working with Vaillancourt Plumbing. During an unforeseen problem they provided me with much more than just the service I had paid for. Brian guided me through the whole process which encompassed a lot more than Vallaincourt's portion of the project. They were honest, great at communicating, timely, clean work and reasonably priced.
Plumber was professional, polite, answered all my questions completed the job quickly and cleaned up, I would call them again.
I had a fantastic experience with Vaillancout Plumbing - 10/10. I had Trevor arrive on-time and who was very diligent about working quickly with attention to detail. He even had the added challenge of not waking up our sleeping toddler which he pulled off. She hardly even stirred while he worked on the bathroom beside her bedroom. I will be calling them again if/when needed. Job well done.
The plumber fixed a leak from my dishwasher. He was quick and efficient.
Vailencourt Plumbers diagnosed the noise in my laundry room faucet quickly without trying to upsell me on unneeded repairs. They worked efficiently & cleaned up any mess. They were respectful of our house doing Covid-19. This was our 1st using this local company & we were very satisfied with them. The owner called the next day to ask about our experience. That alone impressed me! I will def... More
Vailencourt Plumbers diagnosed the noise in my laundry room faucet quickly without trying to upsell me on unneeded repairs. They worked efficiently & cleaned up any mess. They were respectful of our house doing Covid-19. This was our 1st using this local company & we were very satisfied with them. The owner called the next day to ask about our experience. That alone impressed me! I will definitely recommend Vaillancourt Plumbing to my friends & will gladly use them in our home next time we require an honest, knowledgeable plumber... Thanks, Susan H. Ajax ON Less
Excellent service, I had a bit of an emergency, came on a Saturday, price was super reasonable. The plumber while he was here even fixed a couple more things. Shane was courteous, worked quietly and made this adventure a bit more pleasant. My kids always wanted an indoor swimming pool, I had different ideas. The owner called me on Monday to make sure everything worked fine and that was nice.... More
Excellent service, I had a bit of an emergency, came on a Saturday, price was super reasonable. The plumber while he was here even fixed a couple more things. Shane was courteous, worked quietly and made this adventure a bit more pleasant. My kids always wanted an indoor swimming pool, I had different ideas. The owner called me on Monday to make sure everything worked fine and that was nice. I would not hesitate to call them again. Less
E. Vallincourt plumbing and heating are true professionals. Brian has an incredible eye for detail and holds his staff to the highest of standards. If you want the job done the right way in a timely and professional manner look no further!
Shane came to help us after my grandfathers drains backed up and did an amazing job! Was in and out quickly and even cleaned up the floor after he was finished. Never has a plumber ever cleaned up after themselves. Extremely friendly and excellent service. Thanks Shane!! 😊💖
Great experience! Stan came by to check out a possible leak, fix a toilet and went above and beyond to make other suggestions as we slowly update our home. Will definitely give Vaillancourt a call for our next project.
Had a 2 piece bathroom in the basement extended to a 3 piece. Brian gave an accurate detailed quote to break out the floor and reroute the laundry drain . Move the toilet and add a shower drain. Dave did an incredible job. Professional and personality. Highly recommended
Vaillancourt Plumbing are a reliable and professional organization. We use them almost monthly in the properties we manage to solve emergencies, perform scheduled tasks and larger projects too like replacing a watermain from the street. Brian, Patsy and Nancy are attentive and easy to work with to arrange projects both big and small. The plumbers are smart, quick, and courteous with our tenant... More
Vaillancourt Plumbing are a reliable and professional organization. We use them almost monthly in the properties we manage to solve emergencies, perform scheduled tasks and larger projects too like replacing a watermain from the street. Brian, Patsy and Nancy are attentive and easy to work with to arrange projects both big and small. The plumbers are smart, quick, and courteous with our tenants. Less
Corner tub install went well after a small issue, the guys came back and fixed. Very happy with the plumbers and the company, recommend.
My first interaction with Vaillancourt was with Nancy who represented the company so well, I was sure this was going to be a wonderful partnership. For my first quote I received a call from Brian who gave me some background on the company and services. I felt more confident this was a great company. When David arrived to complete the work at our customer’s home, he immediately said hello and intr... More
My first interaction with Vaillancourt was with Nancy who represented the company so well, I was sure this was going to be a wonderful partnership. For my first quote I received a call from Brian who gave me some background on the company and services. I felt more confident this was a great company. When David arrived to complete the work at our customer’s home, he immediately said hello and introduced himself. David was professional and polished in his appearance and manner. His knowledge and work ethic was incredible. David jumped right in, working so efficiently and cleanly, explaining the work he was doing. Some plumbers would just install a new bathtub but David checked that the drain was flowing in the right direction and quickly saw it was not. It was going uphill by 1/8”. David made the necessary changes in very impressive time and by fixing this, there was a drastic improvement. I had a very brief interaction with another Plumber, Shane who drove up, got out of his vehicle, waved and said hello. He put something in David’s vehicle and made sure he acknowledged me and said have a great day and waved goodbye as he left. This may seem a very small gesture but meant so much in the moment as Shane had been on call and had a very late night working. He could have pretended not to see me but made a special effort to acknowledge me. After the project was completed, I received a call a couple days later from Patsy to create my company account. Patsy mentioned looking at our website and knowing what we look like. I was impressed that even though Patsy was very busy, she had taken the time to get to knows little about us. I was very pleased when I received the invoice as it was very fair and reasonable for the quality and amount of work completed. My partner and I are very particular about who we use on a project and who we refer our customers to. I am looking forward to establishing a long time working relationship with Vaillancourt and feel confident using them on all our future projects and have every confidence in recommending them to anyone who is looking for a quality plumbing company. Vaillancourt will take care of you with great workmanship and excellent customer service. Less
We had the Vaillancourt team in to replace one of our toilets. Booking an appointment was easy. The admin team in the office was very friendly and helpful. They suggested a new toilet based on our preferences, picked it up, replaced the old toilet and took it to the dump for us. The cost was very reasonable and the technician was friendly, quick, he didn't make or leave any mess, and answered all... More
We had the Vaillancourt team in to replace one of our toilets. Booking an appointment was easy. The admin team in the office was very friendly and helpful. They suggested a new toilet based on our preferences, picked it up, replaced the old toilet and took it to the dump for us. The cost was very reasonable and the technician was friendly, quick, he didn't make or leave any mess, and answered all of our questions. I will be using Vaillancourt for all my plumbing needs going forward!!! Thank you so much team for your excellent service!!! Less
Excellent customer service! Quick and efficient! Explained everything. Highly recommend this business and the people they employ
The plumber (Trevor) showed up as scheduled, and called from outside to let me know he was here. He was shown the new water sense taps and washroom that was getting the new more efficient toilet. The installation of the washroom toilet and taps went quick and there was no mess left behind at all. He even placed a sticker on the cabinet beneath the new taps with the model # and Moen call centre nu... More
The plumber (Trevor) showed up as scheduled, and called from outside to let me know he was here. He was shown the new water sense taps and washroom that was getting the new more efficient toilet. The installation of the washroom toilet and taps went quick and there was no mess left behind at all. He even placed a sticker on the cabinet beneath the new taps with the model # and Moen call centre number if it's ever required for future reference for warranty purposes. Then he moved on to the kitchen to install a new kitchen faucet. Once the old one was removed Trevor realized there were parts missing from the box. I had just bought the faucet from Home Depot. So we had a problem, and he couldn't install it. I made a decision to have the old leaky faucet reinstalled so we had water. I called the Vallaincourt office and they quickly fit me in the following day to return and finish the job. I returned the new faucet with parts missing, and obtained a new faucet with all parts present in the box. The following day Trevor showed up as scheduled and in no time at all the new faucet was installed...no mess left behind. Billing was easy. Because of COVID, Trevor observed protocol and wore a mask the whole time he was here. There was no mess from doing the work. The new items work great. All the cardboard from the toilet, taps & the old toilet itself was removed. Good experience all around. 10/10. I'd use Vallaincourt again without hesitation. Less
My hot water tank quit on a Saturday morning. Their technician arrived twenty minutes later. Good service, very friendly and genuine. Whole experience was like calling a friend over to help with a problem. Would recommend to anyone in need of a plumber.
Shane was very pleasant and professional in completing the work in the main bathroom that we had him back to complete the work on the downstairs bathroom as well. We highly recommend E Vaillancourt Plumbing & Heating Ltd.
Ill never go to vaillancourt plumbing again They cracked the tub when fixing a leak from a bad seal at the drain, and said it wasn't them, and bc I don't have pictures of before i have no proof
Unlike other plumbers I've called, Vaillancourt answers their phone. I needed a kitchen faucet installation and when I called I was able to set up an appointment quickly. The kitchen faucet we purchased was manufactured by Grohe and we heard that they can be tricky to install. The plumber who showed up was named Stan and he was professional, courteous and very tidy. He had it installed quickly an... More
Unlike other plumbers I've called, Vaillancourt answers their phone. I needed a kitchen faucet installation and when I called I was able to set up an appointment quickly. The kitchen faucet we purchased was manufactured by Grohe and we heard that they can be tricky to install. The plumber who showed up was named Stan and he was professional, courteous and very tidy. He had it installed quickly and he offered up some pointers regarding maintenance. I'd recommend them to family and friends and the next time we have a need for plumbing services, I'll be calling them. Less
Very professional, arrived in great time and would use them again. Highly recommend.
Vaillancourt Plumbing responded quickly and efficiently to our 1 a.m. emergency call. Their plumber Shane managed to calm me down and asked the questions necessary to make sure he had the parts necessary to successfully complete the job. Shane was confident and clear in providing the details of what was needed and the expected cost. I felt comforted with the level of service and Shane's calm pres... More
Vaillancourt Plumbing responded quickly and efficiently to our 1 a.m. emergency call. Their plumber Shane managed to calm me down and asked the questions necessary to make sure he had the parts necessary to successfully complete the job. Shane was confident and clear in providing the details of what was needed and the expected cost. I felt comforted with the level of service and Shane's calm presence. Customer service followed up to ensure satisfaction which was appreciated. I would definitely recommend this company and will not hesitate to reach out to them in the future. Thank you! Less
We recently hired Vaillancourt Plumbing to come and remove two older toilets and install newer ones and also repair a third main floor toilet. Trevor and Chris arrived promptly in the morning and were very friendly. we were also very pleased with their work on the installations and repair. Trevor was very knowledgable and both guys did a great job cleaning up and leaving not a trace. This our sec... More
We recently hired Vaillancourt Plumbing to come and remove two older toilets and install newer ones and also repair a third main floor toilet. Trevor and Chris arrived promptly in the morning and were very friendly. we were also very pleased with their work on the installations and repair. Trevor was very knowledgable and both guys did a great job cleaning up and leaving not a trace. This our second time using Vaillancourt Plumbing and we will certainly be using them again when needed. Thanks again. Less
This is the third time they service our home. They explain the process. The quote is reasonable. They did a good job. They installed new bath tub. They installed new toilet. Both working fine. They clean afterwards. Good job.
Recommended by another trade (different industry) and they did a great job. Dave showed up early, was very quick and efficient and got the job done with no issue. Planning to use them again in a few weeks for a basement sink. Strong recommendation.
My plumbing under my sink in the kitchen and basement had not been touched in 20yrs and they started to leak. I contacted Vaillancourt previously for my water heater and service was great, so I contacted them again for my 2 sinks.. Shane was the plumber that came on site, he was very respectful and courteous. He did the job very well and cleaned up when he was finished.. I would recommend to an... More
My plumbing under my sink in the kitchen and basement had not been touched in 20yrs and they started to leak. I contacted Vaillancourt previously for my water heater and service was great, so I contacted them again for my 2 sinks.. Shane was the plumber that came on site, he was very respectful and courteous. He did the job very well and cleaned up when he was finished.. I would recommend to anyone to use Vaillancourt plumbing any time... Less
I had Mark and Stan relocate equipment in my basement as well as install a new hot water heater and well pump. I have always had great experiences using E. Vaillancourt Plumbing in the past and would not have anyone else do the job. Very professional and accommodating and I would highly recommend them to anyone looking for plumbing services of any kind. Thanks guys!
Had two young guys in hooking up our 2nd sink in bathroom plus changed out our water tap outside and main water valve inside. They did a great job. They were punctual, knowledgeable, and efficient. I wouldn't hesitate to call them again should i have any other plumbing issues.
They came to replace the outdoor water line. They were half the price that the insurance quoted and were done quickly and professionally. Highly recommend!
Painless and professional process. Showed up on time and got the job done!
I am pleased to have this opportunity to comment on the plumbing services done in my home by E. Vaillancourt Plumbing in Oshawa Ontario. My initial call for service was handled in a very friendly and professional manner. After stating my needs, the receptionist made me aware the service people were fully Covid compliant and booked my appointment within two days. Shane, the plumber arrived at my... More
I am pleased to have this opportunity to comment on the plumbing services done in my home by E. Vaillancourt Plumbing in Oshawa Ontario. My initial call for service was handled in a very friendly and professional manner. After stating my needs, the receptionist made me aware the service people were fully Covid compliant and booked my appointment within two days. Shane, the plumber arrived at my home on time and was suitably attired and went about assessing my needs. I needed a replacement set of taps at the bathroom sink and more importantly I needed repair or a new set of taps for the shower as I could barely turn the hot water on. The tap at the sink was changed without a problem. However the shower tap was more of an issue due to the very old and outdated configuration of the cold and hot water supply to the taps and to the fact that the part(s) needed to fix the tap were no longer available. After explaining the situation to me and advising me of a possible alternative I agreed to the installation of a new set of taps. The problem was that new work involved drilling through the tiles on the wall and reconfiguring the hot and cold water supply to the tap to properly balance the water flow. The work was done in a timely and efficient manner. The cleanup was done very well. After the job was finished Shane explained and showed me the changes that were made. This made me fell better about the work and why it was necessary to do it in such a manner. Overall, I rate the service quality and performance as A++. As a follow up, the manager of the company telephoned me to ask about the service provided and about my satisfaction. I am very happy with the service I received. J. A. Lyons Less
1. Timely efficient plumbing services. Full Covid protocol. Unobtrusive, quick, professional, reasonably priced. 2. We are renovating the guest bathroom and they came in and moved plumbing to align with new vanity and installed toilet. Another great job at a fair price.
So impressed with E. Vaillancourt Plumbing very professional from start to finish with great customer service.
I was very happy with the work done by the plumber that came to our home. He was very professional
In completing a main floor renovation, Brian and his team were instrumental in moving my powder room. Dave showed up on time and provided solutions on how to effectively vent the sink. Will definitely be using Vaillancourt for the kitchen portion of my renovation!
Main water service coming in to home, no water at all. Brian came to look and we talked about repair and estimate. Everything went vary well, I would recommend to call and have a great Team on your side. Regards jimi
Excellent, professional service! I had an emergency in the weekend and they were there within an hour. Very impressed!!
Fast and professional.
Dave was on time and very efficient in his work. Fixed up our leaky Laundry taps. Great service, reasonable cost.
I used Brian and his crew to replace water service and replace outside tap. These guys ( Brandon, Corey, Shane and Steve) are very professional, knowledgeable, and a well working team. There was not a question that they couldn't answer. I was very impressed with the clean up after the job and then coming back the next day to remove the asphalt. Brian was in touch through out the day and after the... More
I used Brian and his crew to replace water service and replace outside tap. These guys ( Brandon, Corey, Shane and Steve) are very professional, knowledgeable, and a well working team. There was not a question that they couldn't answer. I was very impressed with the clean up after the job and then coming back the next day to remove the asphalt. Brian was in touch through out the day and after the job was completed which I appreciated. Patsy and Nancy from the office are very friendly and helpful. Vaillancourt Plumbing is the company that I would highly recommend to use. Thank you Brian and guys for a job well done. Barb Foreman Less
I continue to use this company for all my home plumbing needs. They are always quick to respond, trustworthy and extremely professional. All repairs are done in a timely manner (They carry all needed supplies with them so repairs are done on the spot) and they always take the time to show me exactly what the issue is and how they will repair it. 100% satisfaction is their rule. I highly recommen... More
I continue to use this company for all my home plumbing needs. They are always quick to respond, trustworthy and extremely professional. All repairs are done in a timely manner (They carry all needed supplies with them so repairs are done on the spot) and they always take the time to show me exactly what the issue is and how they will repair it. 100% satisfaction is their rule. I highly recommend Vaillancourt as a reliable, capable plumbing service. Less
Service was excellent. Brandon did a great job and was pleasant and professional. I have and will continue to use Vailancourt for all my plumbing needs.
I had Dave come and install my salon sink and I could not be happier! He was on time, very efficient and knew exactly what he was doing. The first day he did the rough in, which only took a couple hours and then the next day he did the actual sink hookup which only took an hour. I got an appointment in the same week I initially called which I was very happy about, overall very professional and re... More
I had Dave come and install my salon sink and I could not be happier! He was on time, very efficient and knew exactly what he was doing. The first day he did the rough in, which only took a couple hours and then the next day he did the actual sink hookup which only took an hour. I got an appointment in the same week I initially called which I was very happy about, overall very professional and reliable service and I would recommend to anyone I know! Less
I just wanted to say thanks to the team at Vaillancourt Plumbing. I had a couple of urgent leaks to address in my basement and they were quick to respond and send out a plumber to address the issues. The office staff that took my initial booking provided excellent service from my initial email, right up until David arrived to start the work. They kept me up to date on the status of my job and cl... More
I just wanted to say thanks to the team at Vaillancourt Plumbing. I had a couple of urgent leaks to address in my basement and they were quick to respond and send out a plumber to address the issues. The office staff that took my initial booking provided excellent service from my initial email, right up until David arrived to start the work. They kept me up to date on the status of my job and clearly laid out the steps they would take to look after my concern. David completed the job quickly and left the area neat and tidy when he was done. He also ensured that I was completely satisfied with the work before he closed work order and left. It was refreshing to experience great service from beginning to end. I would definitely recommend this company to anyone in need of plumbing work in the future. Less
Very good customer service. Having the do additional work.
We engaged Vaillancourt Plumbing to upgrade the water service from the shut-off valve into our home, from 5/8" to 3/4" and bring it up to code. Not only were they extremely knowledgeable, they took the time to explain the process and all aspects so we would have a clear picture of everything that would happen. After having some difficulties with the Town of Ajax trying to get the proper permit,... More
We engaged Vaillancourt Plumbing to upgrade the water service from the shut-off valve into our home, from 5/8" to 3/4" and bring it up to code. Not only were they extremely knowledgeable, they took the time to explain the process and all aspects so we would have a clear picture of everything that would happen. After having some difficulties with the Town of Ajax trying to get the proper permit, Brian jumped in and expedited the process. From that point on, it was effortless! The guys had everything done in less than a day! Everything was cleaned up nicely, and the disruption was minimal. To top it all off, the guy from the Region of Durham was just here to install the new water meter, and he said "The guys you hired to do your water replacement sure knew what they were doing! This is one of the best jobs I've seen done". If that doesn't say it all... We would recommend Vaillancourt anytime!!! Less
My family has used Vaillancourt Plumbing twice, once at my mother's house in Oshawa and this week at our house in Bowmanville. Both times the plumber arrived as scheduled and completed the jobs the same day. All the staff were friendly and the plumbers kept us informed on what was required for the plumbing repairs. When finished they cleaned up the area. I would highly recommend this company.
Very professional
We are in north Oshawa and had several plumping issues and fixture replacements we needed done. It was our first time calling E. Vaillancourt Plumping and Heating Ltd, we were extremely impressed by the professional, personable and knowledgeable Plumbing Technician Shane. Some of the installs were easy and some not so easy, with a smile and great attitude, all jobs were completed and the work wa... More
We are in north Oshawa and had several plumping issues and fixture replacements we needed done. It was our first time calling E. Vaillancourt Plumping and Heating Ltd, we were extremely impressed by the professional, personable and knowledgeable Plumbing Technician Shane. Some of the installs were easy and some not so easy, with a smile and great attitude, all jobs were completed and the work was excellent, all work areas left spotless. Thank You Shane ! Also a shout out to Nancy for the appointment set up and Brian for a follow up call well done. We will be using E. Vaillancourt Plumping and Heating Ltd for all our future plumping requirements, an excellent local Oshawa based company.! Less
great service, Quick and awesome pricing.
We have used this company for quite some time at Sunrise, a 90 unit seniors residence. This company is quick, responsive, knowledgeable and professional. We would highly recommend them for any commercial or residential plumbing job.
Absolutely excellent service right from the initial call taker (lovely friendly woman) to the service technician "Stan" who was clearly very skilled and was very professional. Excellent company we will absolutely use again
I was very pleased with the plumbing services received from Vaillancourt. I was able to secure an appointment within a couple of days of calling. Care was taken to cover my appliance, as was the clean up after the job was done. It was nice to have a mature plumber, rather than having a kid show up. Stan was great, and I will request him again for my future plumbing jobs. Great job, thank you 👍
I have used Vaillancourt twice so far and I have been very pleased with the service. Last October, I had a bad leak in the laundry tub taps, and called Vaillancourt for the first time. Stan arrived promptly at the scheduled time, he assessed the problem directly, repaired it quickly and successfully, and explained everything he was doing and why, while he was working. He also told me what to watc... More
I have used Vaillancourt twice so far and I have been very pleased with the service. Last October, I had a bad leak in the laundry tub taps, and called Vaillancourt for the first time. Stan arrived promptly at the scheduled time, he assessed the problem directly, repaired it quickly and successfully, and explained everything he was doing and why, while he was working. He also told me what to watch out for in future with the taps. More recently, one of the outside taps was leaking badly, as I was using it more often. I called Vaillancourt again, and was fortunate to have Stan arrive to deal with the repair. My experience again was identical to the one I had last October. I had heard of Vaillancourt's history and reputation in the past, and I am glad I was able to experience it for myself. I would not hesitate to recommend Vaillancourt and I will definitely continue to use the company's services as needed in future. Thank you. Less
Shane the representative that came to my house for a toilet repair was courteous and very knowledgable. Social distancing was practiced and the repair was done in a timely fashion. I highly recommend Vaillancourt Plumbing as they are very good at what they do!
They are very professional and friendly. Answered all the questions we had.
Would like to share a great first experience with Vaillancourt Plumbing. When I called to book an appointment, I dealt with Nancy who was not only friendly and professional, she exuded confidence in the fact that Vaillancourt could make the necessary repairs. She spoke so well of her colleagues, I was immediately put at ease. She then continued to explain their COVID precautions. Absolutely true... More
Would like to share a great first experience with Vaillancourt Plumbing. When I called to book an appointment, I dealt with Nancy who was not only friendly and professional, she exuded confidence in the fact that Vaillancourt could make the necessary repairs. She spoke so well of her colleagues, I was immediately put at ease. She then continued to explain their COVID precautions. Absolutely true to her word, Shane responded promptly on time and made all of the necessary repairs, all the while following the precautions outlined. Not only was Shane efficient at resolving the issue, he was very personable and professional. Based on this experience, I would highly recommend Vaillancourt Plumbing. They certainly have a team who are client focussed. Less
Office staff was very helpful in setting up an appointment. Brandon arrived on time and found the problem. Fixed it faster than I expected. This is the second time we have used Vaillancourt and Brandon was also our tech the first time. Both times we were extremely happy with the service and repair work. Cost was also very reasonable.
We used E. Vailancourt Plumbing to remove and install a new rain shower head and shower valve including a new shower wand that was not there before. This required cutting into the wall and cutting out the old value. Dave did a fantastic job and the new shower fixtures look amazing. We also had out tap changed to match the black shower fixture as part of the same job. Dave made sure to take his ti... More
We used E. Vailancourt Plumbing to remove and install a new rain shower head and shower valve including a new shower wand that was not there before. This required cutting into the wall and cutting out the old value. Dave did a fantastic job and the new shower fixtures look amazing. We also had out tap changed to match the black shower fixture as part of the same job. Dave made sure to take his time to clean up any thing he found to be wrongly installed from a different contractor and even wipe under the sink when he lifted the sink off to attach the new faucet. He was clear and took the time to answer my questions and was patient when needing clarity on how i wanted the fixture installed. At the end he cleaned up and swept up any mess to the point you wouldn't even know work was done. Very happy with Dave and E.Vailancout and i will be sure to use them again on some future projects. I highly recommend them if you want the job done right. Less
We had to call Vaillancourt Plumbing to come in and fix a plumbing issue in our basement. We got a quote from Brian and a few days later one of his master plumbers came in. They cut out an area of drywall, ripped out the old plumbing and replaced it. The guy he sent did a great job and boy was he clean about it I found the quote to be very reasonable and the job they did outstanding. I would defi... More
We had to call Vaillancourt Plumbing to come in and fix a plumbing issue in our basement. We got a quote from Brian and a few days later one of his master plumbers came in. They cut out an area of drywall, ripped out the old plumbing and replaced it. The guy he sent did a great job and boy was he clean about it I found the quote to be very reasonable and the job they did outstanding. I would definitely use them again. Less
The technician from Vaillancourt was at my place exactly on time. He performed his assignments without a hitch and within the time frame he told me. Could not have asked for more.
Vaillancourt Plumbing has always provided me with fast and reliable service. They discuss with you your options and what will work best for you. You can call them to get advice with out tacking a phone consult fee on. Their staff are very professional.
I've always been extremely pleased with the plumbers that Vaillancourt has sent to my home over the years. They've always been courteous, respectful and professional. Would highly recommend.
Highly recommended! Great quality workmanship and reasonable rates. The staff are very knowledgeable, professional and friendly.
I've used Vaillancourt Plumbing a few times in the last year to help finish my legal basement apartment. Originally they did a big job for me by removing plumbing done by the previous owner in the bathroom and laundry room and not up to building code and was causing problems. Brian and his crew were excellent, they helped me diagnose the problem and recommend the best option. They fixed all the... More
I've used Vaillancourt Plumbing a few times in the last year to help finish my legal basement apartment. Originally they did a big job for me by removing plumbing done by the previous owner in the bathroom and laundry room and not up to building code and was causing problems. Brian and his crew were excellent, they helped me diagnose the problem and recommend the best option. They fixed all the problems and did a very professional job that was efficient and did it on time, I passed the plumbing inspection easily. I called them back recently to relocate a shower head before doing the drywall and Brandon showed up as scheduled and relocated the shower control and shower head quickly and professionally. These guys do a great job and my experience with them is very good and I would definitely recommend them. Less
This is the second time that I've used Vaillancourt Plumbing. Both times I've had great experiences. They are very professional, clean, their work is precise, and they stand behind it. I'd definitely use them again, and I definitely recommend them.
As a handyman I really didn't want to call a plumber for my shower tap issue, but was very happy I did. They knew exactly what to do and helped me quickly fix the problem to install new taps. After the process they were quick to follow up and ensure everything was satisfactory. I'd recommend Vaillancourt.
Lucky for me me I've only had 2 small issues where I needed to call Vaillancourt plumbing. Both times they were quick, pleasant and professional. Will definitely continue to use them for all my plumbing needs.
The plumber arrived on time. The job was done in less than an hour! Quality is great. This is really a great plumbing company better than roto rooter!!
Highly recommend Vaillancourt Plumbing. Pleasure to deal with staff that is professional and friendly. Thanks to Stan for repairing our 2 issues. Definitely our go to Plumbing Company.
We've used Vaillancourt Plumbing a few times. The experience is great...from the people who answer the phone to the plumber who comes to you. They're responsive to emergencies and always professional.
- very efficient - on time - asked for clarification when needed - provided concise feedback and good recommendations - highly recommended
Excellent service. Fast and reliable. Use them for our home and for business and never have a problem.
We experienced a problem with our basement plumbing recently. I contacted Vaillancourt Plumbing a local firm that I had heard positive comments about from others. Their customer service was exceptional and while the work required turned out to be more extensive than expected (hoped for?) the service provided was excellent! When the initial effort to remedy thevsituation did not, Brian arrived to ... More
We experienced a problem with our basement plumbing recently. I contacted Vaillancourt Plumbing a local firm that I had heard positive comments about from others. Their customer service was exceptional and while the work required turned out to be more extensive than expected (hoped for?) the service provided was excellent! When the initial effort to remedy thevsituation did not, Brian arrived to give an assessment. He was informative, detailed and thorough. He arranged for the service and it was completed as expected. The plumbers that attended were on time, professional and very informative. They answered all and any questions. Brian followed up with personal visit and phone. Vaillancourt Plumbing is a first class company of nice people that I would not hesitate to use again. Thank you Brian and crew! Less
I have a late 19th century farmhouse which had completely outdated plumbing. Freezing pipes, low water pressure and very slow drains were the concerns. Dave from Vaillancourt plumbing came in and completely modernized the plumbing. Dave used plastic barriers to isolate the work areas to prevent dust from getting into other areas of the house. Dave was polite, considerate and hard working, he sho... More
I have a late 19th century farmhouse which had completely outdated plumbing. Freezing pipes, low water pressure and very slow drains were the concerns. Dave from Vaillancourt plumbing came in and completely modernized the plumbing. Dave used plastic barriers to isolate the work areas to prevent dust from getting into other areas of the house. Dave was polite, considerate and hard working, he showed up each day on time. I could not have been happier with the work done. Less
These guys have been there every time I have needed them. I am talking the past 30 plus years. Top notch. You will not be disappointed. Family owned business.
This is the third time we have used Vaillancourt plumbing. On each occasion the work was done on time as promised and within the estimated cost. Great work by knowlegable plumbers. I definitely would recommend this company.
I would definitely recommend Vaillancourt Plumbing! Aside from being very well established in the Durham Region area, they proved to be very reliable. Everyone I dealt with was professional and pleasant. They were very patient with any questions or concerns I had and finished the work in the amount of time that they said it would take. If you want a knowledgeable and reliable plumber, this i... More
I would definitely recommend Vaillancourt Plumbing! Aside from being very well established in the Durham Region area, they proved to be very reliable. Everyone I dealt with was professional and pleasant. They were very patient with any questions or concerns I had and finished the work in the amount of time that they said it would take. If you want a knowledgeable and reliable plumber, this is who you should call! Less
Vaillancourt Plumbing is our go-to plumber of choice. We have been dealing with them for many years now and they have never let us down. They respond quickly, and are professional and courteous at all times.
I highly recommend this company. I have used them a few times and everyone from office staff to all the plumbers, are professional, friendly & always go the extra mile. This most recent call was a bit difficult due to parts availability but Shane & Trevor did everything they could to fix our problem quickly. I know everything will be looked after when I call Vaillancourt Plumbing.
I contracted "Vaillancourt Plumbing" to install a new outside hose bib, and three bathroom faucets. Vaillancourt 's plumber, Shane showed up on time with a friendly, covid precautions and professional demeanor. Shane completed all the work in a timely manor, beautifully installed plumbing hardware and cleaned up any debris left over. I highly recommend Vaillancourt Plumbing and Shane for any ... More
I contracted "Vaillancourt Plumbing" to install a new outside hose bib, and three bathroom faucets. Vaillancourt 's plumber, Shane showed up on time with a friendly, covid precautions and professional demeanor. Shane completed all the work in a timely manor, beautifully installed plumbing hardware and cleaned up any debris left over. I highly recommend Vaillancourt Plumbing and Shane for any of your plumbing needs. I will use Vaillancourt Plumbing again for any plumbing issues. T.Jenkin Bowmanville Less
I requested the Plummer Shane. He fixed one of my friends’ pipes weeks earlier and they raved how efficient he was. He did a great job on my broken pipe and he was courteous and fast. I recommend this company.
I had been using another Plumbing company for a while, but after a bit noticed their customer service and quality of work deteriorated. I switch to Vaillancourt Plumbing and have been extremely satisfied since. They do great work at a reasonable price, they show up on time and the Plumbers are very nice to have in your home. As a Contractor myself I highly recommend them.
Service was on time, professional, fairly priced and completed with limited mess in a timely manner. Highly recommended and will be my first call in the future. Thanks again for the successful results. Plumbing problems are a thing nobody wants to deal with and E. Vaillancourt plumbing and heating Ltd. made our issue as painless as possible...
I have hired Vaillancourt Plumbing on 4 seperate occassions now... to repair a bath tap, to replace a piece of drain under the basement floor, to install a laundry tub, and to install a tap in the bathroom sink. Each time I received fast, courtious, and professional service. The friendly communication with the office staff, the arrival within the time frame I was given, and the efficient plumbin... More
I have hired Vaillancourt Plumbing on 4 seperate occassions now... to repair a bath tap, to replace a piece of drain under the basement floor, to install a laundry tub, and to install a tap in the bathroom sink. Each time I received fast, courtious, and professional service. The friendly communication with the office staff, the arrival within the time frame I was given, and the efficient plumbing work, left me pleased on every level. I had a different plumber each visit, but they all took the time to explain the job, and to clean up afterward. I feel the price was well worth the level of service, and I would highly recommend this company to anyone who asks. Less
Amazing service . I would highly recommend.
Very Professional, Kind and polite ,got the job done. The lady you speak to for service is incredibly helpful and so easy to speak to. These guys get the job done and make it easy for you. Very satisfied customer
I just wanted to thank the team at E. Vaillancourt Plumbing & Heating for their attention to detail, exceptional work and outstanding customer service. A tip of the hat and special thanks to Brendan who was extremely knowledgeable and who expertly maneuvered through the many plumbing challenges in my home. Thanks for troubleshooting and fixing the water issues. I highly recommend this company.
Great experience. All the work was done well, including a couple of "extras" that I asked for at the last minute. And the final bill was less than I had expected. I wouldn't call anyone else.
From the minute I made the call to the end result was very impressive! Not only did I make one call but I was so pleased with the first visit that when my second issue arose within 3 weeks I did not hesitate to call back! The girl that answered the phone was SO friendly, knowledgeable and attentive! Then with my two visits, I had 3 different gentleman at my place. All super quick, efficient, and ... More
From the minute I made the call to the end result was very impressive! Not only did I make one call but I was so pleased with the first visit that when my second issue arose within 3 weeks I did not hesitate to call back! The girl that answered the phone was SO friendly, knowledgeable and attentive! Then with my two visits, I had 3 different gentleman at my place. All super quick, efficient, and repaired in no time at all! The price is right and worth it! I might add that during these pandemic days they were very cautious about social distancing, hand washing and taking every step possible to ensure safety of themselves and my family. Thank you so much! I will always call you guys for all my Plumbing needs! (Hopefully not to often ;) ) Less
Needed an emergency plumbing repair and the serviceman arrived on time and went above and beyond to get parts to finish the job during these difficult times.
Brian and his team did a great job with the upgrade to my plumbing. His guys were professional and easy to work with. I would definitely use them again.
This entire company has been amazing. I have used them many times and they are knowledgeable, friendly, hardworking and thorough. Would recommend to my friends and family.
I had a clog in the kitchen sink and a few other ongoing issues throughout my house and called Vaillancourt. Next day as promised tech showed up, I showed him each issue and he fixed each one. I was impressed that Shane had all the tools, parts, and knowledge to get the job done, this is why I paid for a licensed company to come to my home, without having to return.
I hired Vaillancourt last month for some commercial plumbing. The office was very pleasant to deal with, and the plumbers were incredibly professional. This was a unique job and required complex planning. The organization and pre planning alone was exceptional. The job was done on time, and on budget with no interruption to my business. The area where they worked was left cleaner than when they a... More
I hired Vaillancourt last month for some commercial plumbing. The office was very pleasant to deal with, and the plumbers were incredibly professional. This was a unique job and required complex planning. The organization and pre planning alone was exceptional. The job was done on time, and on budget with no interruption to my business. The area where they worked was left cleaner than when they arrived. There is a reason they are Oshawa's oldest plumbing company. Less
I was so impressed by the office staff who set up the appointment and also the service man who arrived punctually and completed the survey assessment in a professional manner.
I recently renovated my bathroom and was in need of a plumber. I was referred to E. Vaillancourt Plumbing and feel very fortunate that I was. My experience with them has been totally professional and informative. Dave, one of Brian's plumbers, arrived on time and explained all options. I'm a contractor and have never seen quality like theirs before. I will definitely be using Brian's company agai... More
I recently renovated my bathroom and was in need of a plumber. I was referred to E. Vaillancourt Plumbing and feel very fortunate that I was. My experience with them has been totally professional and informative. Dave, one of Brian's plumbers, arrived on time and explained all options. I'm a contractor and have never seen quality like theirs before. I will definitely be using Brian's company again. Less
My plumbing problems (clogged kitchen sink drain and replaced shower valve ) were very quickly fixed. David came to the house and efficiently and friendly did the required work. He placed a tarp on the kitchen floor and completed the work quickly and without any mess. i would certainly recommend the company to anyone requiring plumbing work. My experience with the company could not have been b... More
My plumbing problems (clogged kitchen sink drain and replaced shower valve ) were very quickly fixed. David came to the house and efficiently and friendly did the required work. He placed a tarp on the kitchen floor and completed the work quickly and without any mess. i would certainly recommend the company to anyone requiring plumbing work. My experience with the company could not have been better. Less
My mom who is a senior had a decent size water leak going into the basement and was quite concerned about it. I called Vaillancourt Plumbing and the lady that answered the phone was polite and said she could get someone out in a little over an hour. David their plumber came and after taking his time to figure out exactly what was causing the leak, he had it fixed and was very good about explainin... More
My mom who is a senior had a decent size water leak going into the basement and was quite concerned about it. I called Vaillancourt Plumbing and the lady that answered the phone was polite and said she could get someone out in a little over an hour. David their plumber came and after taking his time to figure out exactly what was causing the leak, he had it fixed and was very good about explaining to us why the leak was happening and what needed to be done. Would recommend them to anyone in need of plumbing work. Less
I had a small leak at the kitchen sink and my shut off valves sprung a leak as I tried to turn the water off ... I called Vaillancourt and got an appointment for the same week Friday .. On Friday the guys arrived on time and went right to work. They did an excellent job and did clean up afterwards. Everything looked and worked great and it was wonderful to watch them work. This was the second ... More
I had a small leak at the kitchen sink and my shut off valves sprung a leak as I tried to turn the water off ... I called Vaillancourt and got an appointment for the same week Friday .. On Friday the guys arrived on time and went right to work. They did an excellent job and did clean up afterwards. Everything looked and worked great and it was wonderful to watch them work. This was the second time I hired Vaillancourt and both times I had no complains at all. I find their pricing fair and great value for the service and good care you get. I can definitely recommend Vaillancourt Plumbing and sleep well knowing they do a good job! Less
Shane and Stan replaced a lead flange in our 6 Plex. The ceiling of the unit below had to be opened to access it. They were very courteous and kept the mess to a minimum, laid drop cloths and cleaned up after they were finished. They both spoke very nicely to each other and made safety a priority. I was very pleased with them both and will call E. Vaillancourt Plumbing again in the future.
We were in need of a plumber for 2 continually running toilets. Brian Vaillancourt responded to my request. He was thorough in his investigation and diligent in ensuring he had the right parts to fix the issue (these parts were difficult to source). Brian was very polite and provided updates through the diagnosis and part sourcing, to arranging the repair. Dave came to do the repair and like ... More
We were in need of a plumber for 2 continually running toilets. Brian Vaillancourt responded to my request. He was thorough in his investigation and diligent in ensuring he had the right parts to fix the issue (these parts were difficult to source). Brian was very polite and provided updates through the diagnosis and part sourcing, to arranging the repair. Dave came to do the repair and like Brian was very polite and thorough. Brian even followed up after the repair, to ensure all was ok and we were satisfied. I would highly recommend Vaillancourt Plumbing. In this day and age where customer service is often questionable, Brian and his team were outstanding!! Less
If you are looking for a great plumber to work on your home or business, I would highly recommend Vaillancourt Plumbing. Form the first contact at the office, the staff who are always professional and very friendly, they are such a pleasure to work with, accommodating your needs promptly. There team of plumbers are all so exceptionally knowledgeable and willing to explain the process. They are ... More
If you are looking for a great plumber to work on your home or business, I would highly recommend Vaillancourt Plumbing. Form the first contact at the office, the staff who are always professional and very friendly, they are such a pleasure to work with, accommodating your needs promptly. There team of plumbers are all so exceptionally knowledgeable and willing to explain the process. They are always on time, and clean up when they leave. A big shout out to Brandon & Sean. We had a complicated retro-fit, Brian Vaillancourt personally took his time to come out to ensure our job was on schedule, saving us time and money with his years of experience. Thank you Emerald Designs, D. Perkins, owner Less
After calling 3 other plumbing firms that advertised 24 hour emergency service to no avail, it was so relieving to find E Vallaincourt Plumbing that actually provided it. Dave was at our place within the hour, and provided excellent and efficient service to fix the leak. Highly recommend this company!
Excellent service and very friendly people. They are now my only call for all things plumbing.
This company came recommended by another plumber when they couldn't come out to do the work for several days. The upstairs bathroom sink became suddenly clogged with no warning. This was after hours and we couldn't wait to have it fixed. Brandon was sent out a couple of hours after I called. The 7-foot mechanical/electrical snake was brought out and soon dislodged the blockage. A chunk of what lo... More
This company came recommended by another plumber when they couldn't come out to do the work for several days. The upstairs bathroom sink became suddenly clogged with no warning. This was after hours and we couldn't wait to have it fixed. Brandon was sent out a couple of hours after I called. The 7-foot mechanical/electrical snake was brought out and soon dislodged the blockage. A chunk of what looked like toxic waste plopped out of the drainpipe. Very longtime buildup, apparently. Everything was fully disinfected. Really, we couldn't have asked for a better resolution. The price was expected and well worth it, given the situation we were in. Definitely highly recommended for plumbing repairs, whether scheduled or emergency. Less
I was so impressed with this company's work. My tenant had an issue downstairs and they came after hours on a Saturday . The gentleman's name was Dave. I felt that he was very honest. I am in sales, and I understand how important it is to make the customer feel comfortable. He did that. I was referred for a different plumber who did not return my call within 48 hours. I called these guys bec... More
I was so impressed with this company's work. My tenant had an issue downstairs and they came after hours on a Saturday . The gentleman's name was Dave. I felt that he was very honest. I am in sales, and I understand how important it is to make the customer feel comfortable. He did that. I was referred for a different plumber who did not return my call within 48 hours. I called these guys because of their 4.7 rating and they did not disappoint. They were there before I got home lol. I will never use a different plumber ever again. I highly recommend Dave and this company. I am not sure how the other plumbers at this company are because I have not utilized them.... But I feel very confident in Dave's credentials and morals. Less
You can stop looking for a plumber. Just call Vaillancourt. I've used them twice, last time for a complex shower installation and, like the first time, they were excellent. Brian came out to assess, as I had communicated to the lovely receptionist that this install was going to require some creative thought and expert technique. Brian was so professional and experienced. He knew exactly what to a... More
You can stop looking for a plumber. Just call Vaillancourt. I've used them twice, last time for a complex shower installation and, like the first time, they were excellent. Brian came out to assess, as I had communicated to the lovely receptionist that this install was going to require some creative thought and expert technique. Brian was so professional and experienced. He knew exactly what to assess to ensure the risks were mitigated and communicated at a level I could comprehend and provide informed consent. The two young gentleman who came out to do the actual work were calm, professional, punctual and did the complete job in under 2 hours -- and the price was incredibly reasonable. (oh, and the area they were working in was cleaner than I could have hoped for. It looked like no one had been there- except for the new shower!) Hopefully I won't need a plumber again- but if I do, I know who I'll call...Vaillancourt. Less
I have had Vaillancourt come to my home for small and large jobs. they are always respectful professional they leave there jobs clean. if you have an issue/question they are quick with solutions/answers. I will always call Vaillancourt plumbing !
Brian was very helpful and sent Dave to check out our water hammer problem in our house. We have had 3 other plumbing companies come to look at the problem and no one could figure out how to solve it. I contacted E. Vaillancourt Plumbing and Dave was able to fix the problem in one visit! I highly recommend this plumbing company!
Excellent Service
They arrived on time at 8:30 sharp and started right away. Both gentlemen were extremely polite and knowledgeable. I was able to work in my office as their work progressed. When everything was done, they explained to me what they did in details. They carried the old toilets in garage along with the packaging. Every room they worked in was left like no one has been in. These guys are the best !
Great advice!
David showed up on time, with a smile, got the work done and asked if there was anything else I needed. My problems were addressed in a timely and mindful way - great customer service!
I normally don’t leave reviews unless I’ve used the company in question. But every once in a while there is an organization that you can’t help but spread the word about. Brian Vaillancourt (the owner), contacted me over a year ago to assist him in growing the business. During the time I’ve worked with him, and the interactions I’ve had with his staff, it has become quite apparent that customer ... More
I normally don’t leave reviews unless I’ve used the company in question. But every once in a while there is an organization that you can’t help but spread the word about. Brian Vaillancourt (the owner), contacted me over a year ago to assist him in growing the business. During the time I’ve worked with him, and the interactions I’ve had with his staff, it has become quite apparent that customer care is their top priority. Brian is relentless when it comes to the details. He wants to ensure everything is done properly and to the customers satisfaction. It’s been a breath of fresh air working with Vaillancourt Plumbing. From what I’ve experienced and witnessed, I wouldn’t hesitate to recommend Vaillancourt Plumbing to my friends and family. To everyone at Vaillancourt - keep up the great work! Less
I bought a double sink vanity from IKEA and the plumbing was anything but standard. I called Vaillancourt; they were so easy to talk to and they took the job on! They installed the double bowl sinks and vanity perfectly! All done in a very timely manner and very professional. Highly recommended!
We were very pleased with absolutely every aspect of our experience with E. Vaillancourt plumbing. Quick and very professional service at a reasonable price. We were very happy with the outcome. We will be recommending this plumber to our family and friends and will be choosing them in the future for our plumbing needs.
Overpriced. Charge an extra 50 to attend your house and the hourly rate is higher than most. Shop around you can do better. Try Murdoch Plumbing.
Brian was simply amazing we had a leak in our basement from our fridge upstairs Brian was at our home on a Wednesday night at 8pm and fixed the problem in no time
i just had some work done on my well pump. very happy with the service, punctuality, and pleasing personalty. The office staff is very helpful as well. I would recommend this service without any reservations! The pricing was very fair too.
Talk about professionalism, exceptional work and fast service. Our shower handle/ faucet and interior fixer came undone and through friends we were alerted to ring Vaillancourt. Within 15 minutes of the initial call, Stan arrived at our door. This was after 9 pm. From the get go he accessed the problem, got straight to work and resolved a very difficult situation. Thank you for everything you d... More
Talk about professionalism, exceptional work and fast service. Our shower handle/ faucet and interior fixer came undone and through friends we were alerted to ring Vaillancourt. Within 15 minutes of the initial call, Stan arrived at our door. This was after 9 pm. From the get go he accessed the problem, got straight to work and resolved a very difficult situation. Thank you for everything you did for us. We are grateful to have such a fantastic business in arms reach. We will highly recommend you to our family and friends as you were to us. Truly great service. Less
I had Vaillancourt Plumbing replace the main water service to my house a couple years ago. They were very professional, they performed the work promptly, and did it all for a reasonable cost. I would absolutely recommend them for any of your plumbing needs.
I want to thank you to Stan who did our toilets today at our house so clean and on time . Beautiful work done Thanks to Patsy too . Yes I know it's expensive but the job gets done right the first time and no more leaky toilets in the house too. I would highly recommend vallancout for your plumbing needs at your home or to anyone who's looking for plumbing needs . thanks again guys to a job well ... More
I want to thank you to Stan who did our toilets today at our house so clean and on time . Beautiful work done Thanks to Patsy too . Yes I know it's expensive but the job gets done right the first time and no more leaky toilets in the house too. I would highly recommend vallancout for your plumbing needs at your home or to anyone who's looking for plumbing needs . thanks again guys to a job well done by Stan. Less
I recently had need of a plumber to repair a leaking bathroom sink and supply line. I called Vaillancourt and someone took my information and gave me a service date and an estimated arrival time. I recieved a text when the plumber was on the way and he arrived on time, was very courteous and in a relatively short time resolved the issue. I would highly recommend Vaillancourt Plumbing to anyone G... More
I recently had need of a plumber to repair a leaking bathroom sink and supply line. I called Vaillancourt and someone took my information and gave me a service date and an estimated arrival time. I recieved a text when the plumber was on the way and he arrived on time, was very courteous and in a relatively short time resolved the issue. I would highly recommend Vaillancourt Plumbing to anyone G Maurice Less
We called Vaillancourt Plumbing to get a second option on our bathroom plumbing. As first time home owners, they took the time to educate us on the plumbing in our old home. We decided to go with them because their quote was reasonable and they were able to work around our timeline. The work was completed quickly and Brian even came back after the project was complete to make sure we were happy. ... More
We called Vaillancourt Plumbing to get a second option on our bathroom plumbing. As first time home owners, they took the time to educate us on the plumbing in our old home. We decided to go with them because their quote was reasonable and they were able to work around our timeline. The work was completed quickly and Brian even came back after the project was complete to make sure we were happy. They provided excellent customer service and we will use them again. Less
Pat the plumber did a great job fixing my leaking kitchen sink. When ever we need a plumber, E. Vaillancourt is my first call for all your plumbing needs for years. I called on Wednesday and then Thursday morning he was here to the rescue. 😎
Fast, efficient, affordable!!! Great job. Very happy I used them.
I couldn't be more pleased with the excellent service I received for my plumbing problem. Patsy was so very accommodating to arrange same day service which was very much appreciated. Stan was amazing in fixing the issue I needed help with as well as going above and beyond in correcting a major flaw in the original set up that I am so very happy that he found. Stan is a true professional in his ... More
I couldn't be more pleased with the excellent service I received for my plumbing problem. Patsy was so very accommodating to arrange same day service which was very much appreciated. Stan was amazing in fixing the issue I needed help with as well as going above and beyond in correcting a major flaw in the original set up that I am so very happy that he found. Stan is a true professional in his superior workmanship and providing the best outcome for his customer. Very happy that I called Vailencourt Plumbing. Less
I had Vaillancourt Plumbing come out to my home to assess a problem with my sewage pump and identified the problem quickly and replaced it with a new one in a timely manner. They were professional and did not leave a mess. I will definitely use them again for my plumbing needs. I highly recommend them.
I had no water from the well, Vallancourt came with in 4 hours of my call. They ( Paul and Stan) , where able to have me up and running with 30 min. I'am really impressed with them since they , figure out the problem and all the part with them that need to fix the job! ( not standard parts) . I had some other miner things that I asked them to look at and there where able to fix it as well a... More
I had no water from the well, Vallancourt came with in 4 hours of my call. They ( Paul and Stan) , where able to have me up and running with 30 min. I'am really impressed with them since they , figure out the problem and all the part with them that need to fix the job! ( not standard parts) . I had some other miner things that I asked them to look at and there where able to fix it as well and again had the right parts with them ! they are clean, polite and very professional and price was reasonable. thanks so much for speedy service and helping us out i will highly recommend them Alex Pol Less
I have recommended Vaillancourt Plumbing to a few clients over the years and the service and work completed was always top notch! They are friendly and efficient and their prices are always fair!
I highly recommend this company. They are professional, courteous. Couldn't ask for better service.
Family owned, Professional, Courteous & helped solve messy situations. Repeat and satisfied customer. Thank you Valliancourt Plumbing!
Called them in the morning and reached Patsy at their office. She was excellent to deal with and answered all of my questions in a very pleasant and patient manner. Their plumber showed up, as scheduled, that afternoon. Like their office staff (Patsy) he was polite and professional.... great consistency of service from office to field tech. They made several repairs and left my home clean and... More
Called them in the morning and reached Patsy at their office. She was excellent to deal with and answered all of my questions in a very pleasant and patient manner. Their plumber showed up, as scheduled, that afternoon. Like their office staff (Patsy) he was polite and professional.... great consistency of service from office to field tech. They made several repairs and left my home clean and tidy. It truly is a pleasure to deal with a company at this level of service. They looked after me with courtesy and respect in a way that made me feel very good to have contacted him. Reminded me of the service and attention I've recieved from some five star hotels that I've stayed at and never forgot. Well done Team Vaillancourt... Very Impressive! Less
I've been around/used trades people for many many years and can say without hesitation that Vaillancourt Plumbing has an excellent crew of top notch professionals both in terms of their technical ability and in customer service. I highly recommend them.
Same day service. Polite service. Great job. Good price. Rang back when they said they would. Couldn’t ask for a better plumbing service.
I needed a major plumbing project planned and completed. Brian Vaillancourt and his team were wonderful to deal with throughout this project. They were professional, polite and knowledgeable. They were prompt and very clean during their work. I would not hesitate to recommend their firm !
I called E Vailancourt a couple days while I had a crew here installing new floors. I had two shut off valves that needed replacing asap. I have used E Vailancourt before and gave them a call. They saved the day and sent a plumber over as soon as they could. Their service is top notch, always friendly and professional from your first call to your service. Thank you, thank you so much E. Vail... More
I called E Vailancourt a couple days while I had a crew here installing new floors. I had two shut off valves that needed replacing asap. I have used E Vailancourt before and gave them a call. They saved the day and sent a plumber over as soon as they could. Their service is top notch, always friendly and professional from your first call to your service. Thank you, thank you so much E. Vailancourt Plumbing & Heating. I will continue to use your company when I need your services :) Cindy K Less
Great work, great price. They worked very hard to fit me in for small job with short notice. Thanks.
Weekend water leakage - the worst time to have a plumbing situation due to off hour rates. Still the workmanship was professional and done right. Would recommend!
My husband and I had a back water valve installed and they were fantastic. We had other companies come in to give us quotes and one in particular (Mr. Rooter) gave us a quote of over $3000. Mark from E Vaillancourt came in to our home and gave us a quote that was much more reasonable. They came in and completed the job in one day. My husband and I were very satisfied with the work. I have already... More
My husband and I had a back water valve installed and they were fantastic. We had other companies come in to give us quotes and one in particular (Mr. Rooter) gave us a quote of over $3000. Mark from E Vaillancourt came in to our home and gave us a quote that was much more reasonable. They came in and completed the job in one day. My husband and I were very satisfied with the work. I have already recommended them twice to friends and family. Less
Great work, found the leak very quickly, and reasonable prices.
Simply the best! I've been calling Vaillancourt Plumbing for years and, as far as I'm concerned, they are the Gold Standard. Always courteous and professional and I really appreciate the way they clean up after their jobs.
I highly recommend this company. They where professional, courteous and and kept me informed every step of the way. Couldn't ask for better service . They came fixed my issue was respectful of my home. Left work area clean after they where done. 5 star company if u ask me.
I do not call anyone else. Thanks for multiple years of great service! 😀
Start to finish, we were thoroughly impressed with the services of E. Vaillancourt Plumbing & Heating. Very fast and efficient and left the place cleaner than they arrived. Would use their services again!
From the time I first called to the end of the job company was very friendly and professional. Kept me informed of what was going on. Work was completed well and within estimated time. Area was clean when working and after completed.I would definitely use this company again.
The job was good, but my wife was annoyed at the cleanup effort. Old parts were left in bathroom trash which isn't equipped to handle it and some parts were left out rather than then out.
On Mar 28 morning, I called this company regarding kitchen sink. The lady helped me to book appointment, and promised a plumner will shou up in the afternoon. Then around 3 o’clock, they called me they already changed the schedule due to their emergency case. And give me a telephone number, let me to contract this person by myself. Haha, very funny. My kitchen sink is blocked is also emergency ... More
On Mar 28 morning, I called this company regarding kitchen sink. The lady helped me to book appointment, and promised a plumner will shou up in the afternoon. Then around 3 o’clock, they called me they already changed the schedule due to their emergency case. And give me a telephone number, let me to contract this person by myself. Haha, very funny. My kitchen sink is blocked is also emergency for me, i will never recommend this company to everyone. Less
Vaillancourt Plumbing has a professional and reliable team of people. Patsy on reception is concise, friendly, and practical. She knows what works and makes scheduling seamless. Stan, our plumber has installed our water heater in our 1943 house and he recently hooked up our new kitchen sink and bathroom vanity under our new counter tops. Stan in particular was invaluable in giving advice and h... More
Vaillancourt Plumbing has a professional and reliable team of people. Patsy on reception is concise, friendly, and practical. She knows what works and makes scheduling seamless. Stan, our plumber has installed our water heater in our 1943 house and he recently hooked up our new kitchen sink and bathroom vanity under our new counter tops. Stan in particular was invaluable in giving advice and helping to solve an issue with our vessel sink install. The quartz counter tops from a big box special order had been cut for the wrong sink. Rather than make do with a makeshift drain situation Stan put the job on hold for us and gave us the time and advice to get the correct sink for the job to ensure the best possible results. Rather than rush the installation of the wrong product, Stan helped with his considerable knowledge and we are fortunate to have benefited from his expertise. Thank-you to all at Vaillancourt. This is the first very old house we have owned and you have given us the confidence and security to maintain the charm of the old home with solid, reliable and contemporary upgrades. Amazing work! Thank-you Stan and Patsy. Less
I recommend 100percent
I needed a water line replacement and called several plumbers. All were very busy due to the weather this spring - including Vaillancourt - but they visited my home the same day I called. Their estimate was competitive and the final bill did not deviate from the estimate. Their workmanship was top-notch but what impressed me most was the constant phone calls to update me as the day for the work ... More
I needed a water line replacement and called several plumbers. All were very busy due to the weather this spring - including Vaillancourt - but they visited my home the same day I called. Their estimate was competitive and the final bill did not deviate from the estimate. Their workmanship was top-notch but what impressed me most was the constant phone calls to update me as the day for the work drew near. Brian ensured that I was constantly informed of his schedule with regards to my job. Excellent. I highly recommend them! Less
First time I've ever called a plumber what a great experience. The serviceman Paul who came was great. He was very friendly, knowledgeable and tidy. I will definitely use them again if needed. I highly recommend this company.
Had an estimate done for a fairly significant job - relocation of a laundry room. Very detailed, professional, and provided options that others hadn't, also appreciated explanation of building code policies. Impressed by the time spent and obvious expertise.
I've used Vaillancourt three times now and am VERY satisfied and impressed. Mark was thorough and efficient - he did a wonderful job fixing our problems. And Patsy at the office? She's fantastic and always gives GREAT customer service. USE THEM - you won't be sorry!!