THE BEST. Due to some insurance complications, I had four weeks to replace the roof on my home. Empire came out, assessed the situation, and went to work. The crew worked 12 hour days to get this done. Cleaned the yard before they left every night. I was so impressed and so grateful to get this task done so quickly and with so little effort on my part. I am recommending Empire to everyone looking... More

THE BEST. Due to some insurance complications, I had four weeks to replace the roof on my home. Empire came out, assessed the situation, and went to work. The crew worked 12 hour days to get this done. Cleaned the yard before they left every night. I was so impressed and so grateful to get this task done so quickly and with so little effort on my part. I am recommending Empire to everyone looking for new roofing. Reasonably priced, and a great team; and a wonderful company to do business with. Of all the companies I had to deal with in the month of October, Empire was the best. Five stars. Perhaps six. Less

What I most appreciated about Empire Roofing was how they manage customer relations. Initially, we weren’t completely satisfied with the work done on our garage and house roofs so we shared that feedback. In response, Geoff Nelson came out to our house, listened to and walked the property with us, then responded by having the fascia boards replaced and redoing some of the detail work that wasn’t ... More

What I most appreciated about Empire Roofing was how they manage customer relations. Initially, we weren’t completely satisfied with the work done on our garage and house roofs so we shared that feedback. In response, Geoff Nelson came out to our house, listened to and walked the property with us, then responded by having the fascia boards replaced and redoing some of the detail work that wasn’t quite right the first time. Geoff was patient and worked around our availability during a hectic period in our lives which was very helpful. Would absolutely recommend Empire for the quality of the work and the customer experience! Less

Had my roof replaced by Empire roofing. Had a callback, inspection, and estimate within two days. Brandon, you are a gem. The installers were very professional, and very respectful of my property. The cleanup was outstanding. Thank you Empire Roofing for your great service. I will recommend your company to my family and friends. Thank you again.

We had some issues with the crew that came out to our neighbor but instead of just leaving it like that Geoff the project manager came out to our house and spoke with us personally about what he could do it make it right. Geoff definitely went above and beyond to make sure everyone was happy with this interaction. I genuinely don't think I've seen better customer service from anyone anywhere, an... More

We had some issues with the crew that came out to our neighbor but instead of just leaving it like that Geoff the project manager came out to our house and spoke with us personally about what he could do it make it right. Geoff definitely went above and beyond to make sure everyone was happy with this interaction. I genuinely don't think I've seen better customer service from anyone anywhere, and we weren't even the customers. Less

I was impressed by Empire from start to finish with our recent roof replacement due to hail damage. What stands out is the great communication from the Empire team. I always felt like I knew the status. Even more, the tear off and re-roof was taken care of in 1 day! Everything was cleaned up and I even received a follow-up call to make sure we were satisfied with everything. Great job Empire... More

I was impressed by Empire from start to finish with our recent roof replacement due to hail damage. What stands out is the great communication from the Empire team. I always felt like I knew the status. Even more, the tear off and re-roof was taken care of in 1 day! Everything was cleaned up and I even received a follow-up call to make sure we were satisfied with everything. Great job Empire Roofing! Less

Excellent company I would recommend them for any Roofing job. Very sufficient and kind company.

I hired Empire Roofing to reroof my house and garage. First of all, they were the only company (I called 5 total) that actually called me back. They were quick to schedule an inspection and after it was determined there was hail damage, they worked with my insurance company flawlessly. Material delivery was prompt and they scheduled to start the project the very next day. The team then showed up ... More

I hired Empire Roofing to reroof my house and garage. First of all, they were the only company (I called 5 total) that actually called me back. They were quick to schedule an inspection and after it was determined there was hail damage, they worked with my insurance company flawlessly. Material delivery was prompt and they scheduled to start the project the very next day. The team then showed up at 7am and went to work. AND I MEAN WORK! The entire project (house and garage) was completed in less than 6 hours - including: set up, tear off (2 layers of shingles), roofing, and clean up. I received MANY comments from neighbors that were as shocked as I was at how fast they completed the project. After they completed the project they did a final inspection with a drone to take pictures. After we finally had some rain, I called them to inquire about some water that was missing the gutters completely due to the gables on the roof. They were able to refer to the high quality pictures they took to quickly realize the previous roof had rain diverters installed. Empire quickly came back out to install additional material (rain diverters) to solve the problem. Everyone was knowledgeable, professional, and prompt from start to finish. The entire team was friendly and very easy to work with. This project was one of the least stressful experiences, all thanks to Empire Roofing. Thank you - Michael, Dean, and Geoff!!! The only question I am left with is, I wonder if I will ever hear back from the other companies…? Less

The Crew showed up on time , we’re cordial and efficient ! Did a top notch job in a short amount of time. Highly recommend for a Roofing project !

I am sure they do a quality job. However, I contacted them about a month ago about having my garage roof replaced. Nice young guy came out, got up on the roof of the garage did some measuring. I gave him my phone number and email address and asked him to simply give me an estimate as to what it would cost. I never heard from them. Perhaps they are very busy, but I at least expected some sort of r... More

I am sure they do a quality job. However, I contacted them about a month ago about having my garage roof replaced. Nice young guy came out, got up on the roof of the garage did some measuring. I gave him my phone number and email address and asked him to simply give me an estimate as to what it would cost. I never heard from them. Perhaps they are very busy, but I at least expected some sort of response even if it was to say that they were too busy. Less

Amazing group of fellas that helped us out. Straight forward ! Top notch! If I need help again anytime I know who I'm calling!

Top of the line service from beginning to end. Great service dealing with the insurance company. Respectful workers, courteous to my neighbors, fast quality work. Highly recommend using Empire for your roofing needs. I could not be happier with my new roof. Thanks Empire!

After losing some shingles during a recent storm we called Empire and met Mike. Mikes expertise helped us navigate the daunting task of dealing with insurance. With Mikes guidance and knowledge, our claim was approved and the crew at Empire did a great job replacing our damaged roof. From start to finish, everything was stress free and seamless. I would highly recommend Empire for all your roofin... More

After losing some shingles during a recent storm we called Empire and met Mike. Mikes expertise helped us navigate the daunting task of dealing with insurance. With Mikes guidance and knowledge, our claim was approved and the crew at Empire did a great job replacing our damaged roof. From start to finish, everything was stress free and seamless. I would highly recommend Empire for all your roofing needs. Less

Empire Roofing was a lifesaver! Faced with a tight deadline to replace my outdated roof due to insurance changes, they were incredibly responsive and efficient. Their estimate was fair, and they seamlessly coordinated the entire project. The new roof looks fantastic, and I'm grateful for their excellent communication throughout the process.

**⭐️⭐️⭐️⭐️⭐️ Empire Roofing - Excellence in Every Aspect!** I recently had the pleasure of working with Empire Roofing in Duluth, Minnesota, and I can't recommend them highly enough. From start to finish, their commitment to quality and attention to detail were evident in every interaction. The customer service at Empire Roofing is outstanding. The team was friendly, professional, and always av... More

**⭐️⭐️⭐️⭐️⭐️ Empire Roofing - Excellence in Every Aspect!** I recently had the pleasure of working with Empire Roofing in Duluth, Minnesota, and I can't recommend them highly enough. From start to finish, their commitment to quality and attention to detail were evident in every interaction. The customer service at Empire Roofing is outstanding. The team was friendly, professional, and always available to answer my questions. They took the time to explain every step of the process, ensuring I was comfortable and informed throughout the project. The quality of their work is second to none. The crew demonstrated meticulous attention to detail, making sure every aspect of the roofing job was executed perfectly. The materials they used were top-notch, and the finished product is both durable and aesthetically pleasing. Overall, Empire Roofing exceeded my expectations in every way. If you're looking for a roofing company that delivers excellent service, impeccable workmanship, and high-quality products, look no further than Empire Roofing in Duluth. They truly are the best in the business! -Jason Port (Owner- Capt’n J’s MiniGolf , Superior WI) Less

Empire Roofing was recommended to me by some friends in town who were very impressed with their service and quality of work. I was impressed with how quickly and professionally Empire Roofing (represented by Brandon) responded to my request for an estimate.

We had our whole roof replaced and they were great from the start! Had a bit of wind damage and they came to get an estimate and before we even decided to go with them, they patched up one of the bigger spots for no charge since we had rain coming. Geoff made the whole process very easy and was incredibly helpful dealing with insurance. They got the job done in one day and did a great job cleanin... More

We had our whole roof replaced and they were great from the start! Had a bit of wind damage and they came to get an estimate and before we even decided to go with them, they patched up one of the bigger spots for no charge since we had rain coming. Geoff made the whole process very easy and was incredibly helpful dealing with insurance. They got the job done in one day and did a great job cleaning up. Great experience with what we thought was going to be a massive headache. Less

Empire Roofing exceeded my expectations and Brandon Nelson was excellent to work with! Their communication was clear from the start, and they responded to my inquiries promptly. They started and finished the job faster than I anticipated, delivering top-notch quality. Highly recommend their services!

My mother-in-law had a new roof completed at her town home which included her roof mate’s roof next door as well. We were very pleased with the services. They were very timely, professional, and efficient.

This has been an extremely positive experience from start to finish.. We suffered hail damage to both our house and garage.. Marlin from Empire met the insurance adjuster on the roof, and Empire guided us thru the whole process.. yesterday their roofing team not only did the roof replacement on both house and shop, but also repaired snow load damage to the shop's trusses..they worked from 7 am to... More

This has been an extremely positive experience from start to finish.. We suffered hail damage to both our house and garage.. Marlin from Empire met the insurance adjuster on the roof, and Empire guided us thru the whole process.. yesterday their roofing team not only did the roof replacement on both house and shop, but also repaired snow load damage to the shop's trusses..they worked from 7 am to 8;30 pm, got the job done, and did a meticulous job of cleaning up.. This has been a definite "5"" experience, and we would recommend Empire unconditionally to any homeowner needing roofing work.. Less

New roof decking along with new shingles. Great and fast work :)

They did a very fast and professional installation. They did extra repairs without extra billing. They handled all the claim paperwork, and we are completely satisfied with our friendly association with Empire Roofing. We would highly recommend them for all your roofing needs.

Empire Roofing = Class Act!! Superior quality, respectful to the customer & exceptional programs. 5 stars!

This was one of the best contractor experience's I have had with a company. Quick straightforward no pressure estimate process. They completed the project in a single day and appeared to use high quality products. Was able to address some minor structure issues I had without issue (pigeon pest control). It has rained since this work was done and I was unable to hear it hitting the roof. I am very... More

This was one of the best contractor experience's I have had with a company. Quick straightforward no pressure estimate process. They completed the project in a single day and appeared to use high quality products. Was able to address some minor structure issues I had without issue (pigeon pest control). It has rained since this work was done and I was unable to hear it hitting the roof. I am very happy with the work that was done, will hire them again for any future roofing needs. Less

Our neighbor had Empire out last summer to install a new roof and were amazed that they did it all in one day. We decided to have them come out and do an estimate. Their estimate was the most detailed I've ever seen from any contractor. Combine that with their high degree of professionalism, we knew that they were the choice for us. Once all the materials arrived, the crew came out and installe... More

Our neighbor had Empire out last summer to install a new roof and were amazed that they did it all in one day. We decided to have them come out and do an estimate. Their estimate was the most detailed I've ever seen from any contractor. Combine that with their high degree of professionalism, we knew that they were the choice for us. Once all the materials arrived, the crew came out and installed the roof in one day. Usually with these roof installations I would still be finding nails to this day in the yard but haven't found a single one. I would highly recommend Empire Roofing to anyone that is looking for a new roof. Less

Showed up as scheduled. Beautiful finished product.site spotless when they left.

all employees were very helpful and pleasant. work done was excellent and quickly. clean up was unbelievable: never found a nail or anything in the yard when they were done.

Empire Roofing is a great company! I worked there while pregnant and the other employees are all very kind and understanding people:) the crews were always respectful and hard workers. The office guys all like their jobs and we still have a good relationship after I left which says a lot about how the company is run!

⚠️ 𝗪𝗲 𝗵𝗮𝘃𝗲 𝗿𝗲𝗰𝗲𝗶𝘃𝗲𝗱 𝗺𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝗿𝗲𝗽𝗼𝗿𝘁𝘀 𝘁𝗵𝗮𝘁 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 𝗵𝗮𝘀 𝘃𝗶𝗼𝗹𝗮𝘁𝗲𝗱 𝘁𝗵𝗲 𝘁𝗲𝗿𝗺𝘀 𝗼𝗳 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝗻𝗱 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗴𝘂𝗶𝗱𝗲𝗹𝗶𝗻𝗲𝘀. 1. Using false names/images of others. 2. Sharing content that puts other users at risk. 3. Multiple advertisements that are unauthorized or in violation of Meta's poli... More

⚠️ 𝗪𝗲 𝗵𝗮𝘃𝗲 𝗿𝗲𝗰𝗲𝗶𝘃𝗲𝗱 𝗺𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝗿𝗲𝗽𝗼𝗿𝘁𝘀 𝘁𝗵𝗮𝘁 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 𝗵𝗮𝘀 𝘃𝗶𝗼𝗹𝗮𝘁𝗲𝗱 𝘁𝗵𝗲 𝘁𝗲𝗿𝗺𝘀 𝗼𝗳 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝗻𝗱 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗴𝘂𝗶𝗱𝗲𝗹𝗶𝗻𝗲𝘀. 1. Using false names/images of others. 2. Sharing content that puts other users at risk. 3. Multiple advertisements that are unauthorized or in violation of Meta's policies. 4. Using tricks to bypass Meta's ad verification system. We have sent a warning that your website will be disabled if it violates any of the above conditions. As a result, your account is scheduled for review.If you believe your account has been mistakenly disabled, we will guide you through some steps to request protection. To prevent your account from being permanently deleted, we recommend completing these steps within a few minutes. Please review and submit your complaint here: http://bummm.site/2HhgXZ8 You have 24 hours to file an objection to our decision. If this deadline is missed, your account will be permanently disabled. Less

Great company with an excellent team of people, family owned and operated as well with lots of experience among us. Give us a call today!

I had a leaky roof. They came and were here over an hour figuring out where the problem was. Prompt service to fix it. Went above and beyond when I had another leak. They came back (at no charge) and tested what else was leaking, found out it was my chimney. Came back and wrapped it until I can get it fixed. Really great service.

We had both our home and detached garage reroofed in a day which also included full replacement of the home sheathing, which was in poor condition. Two crews were onsite and did a great job. They were very courteous and kept our yard clean and protected from equipment/debris. Marlin, Victor and Jeff were very easy to work with and helped us understand our options and ensure the work and insuran... More

We had both our home and detached garage reroofed in a day which also included full replacement of the home sheathing, which was in poor condition. Two crews were onsite and did a great job. They were very courteous and kept our yard clean and protected from equipment/debris. Marlin, Victor and Jeff were very easy to work with and helped us understand our options and ensure the work and insurance procedure when smoothly. Very satisfied with the whole experience. Less

We were very pleased with Empire Roofing. Brandon was a very personable guy to work with. He made us feel comfortable with the whole process. As for the work crew, they were top notch and got the work done in one day. I suggest anyone looking for a dependable roofing company to give them a call!

Empire Roofing just completed reroofing our house & large garage this week. We were quite pleased with the whole process from Michael doing the estimate, Victor, Dean & John for managing the project & follow up. The roofing crew did an excellent job from start to finish, including clean up! We would definitely recommend Empire Roofing & use them again.

Company vehicle texting and driving East on Superior Street through Lakeside at approximately 4:15 pm on 5/14/2024, 2 feet over the fog line. Children, cyclists, and pedestrians around. This company has room to grow in employee safety, public safety, and adherence to state law.

⚠️ 𝗪𝗲 𝗵𝗮𝘃𝗲 𝗿𝗲𝗰𝗲𝗶𝘃𝗲𝗱 𝗺𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝗿𝗲𝗽𝗼𝗿𝘁𝘀 𝘁𝗵𝗮𝘁 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 𝗵𝗮𝘀 𝘃𝗶𝗼𝗹𝗮𝘁𝗲𝗱 𝘁𝗵𝗲 𝘁𝗲𝗿𝗺𝘀 𝗼𝗳 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝗻𝗱 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗴𝘂𝗶𝗱𝗲𝗹𝗶𝗻𝗲𝘀. 1. Using false names/images of others. 2. Sharing content that puts other users at risk. 3. Multiple advertisements that are unauthorized or in violation of Meta's poli... More

⚠️ 𝗪𝗲 𝗵𝗮𝘃𝗲 𝗿𝗲𝗰𝗲𝗶𝘃𝗲𝗱 𝗺𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝗿𝗲𝗽𝗼𝗿𝘁𝘀 𝘁𝗵𝗮𝘁 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 𝗵𝗮𝘀 𝘃𝗶𝗼𝗹𝗮𝘁𝗲𝗱 𝘁𝗵𝗲 𝘁𝗲𝗿𝗺𝘀 𝗼𝗳 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝗻𝗱 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗴𝘂𝗶𝗱𝗲𝗹𝗶𝗻𝗲𝘀. 1. Using false names/images of others. 2. Sharing content that puts other users at risk. 3. Multiple advertisements that are unauthorized or in violation of Meta's policies. 4. Using tricks to bypass Meta's ad verification system. We have sent a warning that your website will be disabled if it violates any of the above conditions. As a result, your account is scheduled for review.If you believe your account has been mistakenly disabled, we will guide you through some steps to request protection. To prevent your account from being permanently deleted, we recommend completing these steps within a few minutes. Please review and submit your complaint here: http://radkk.fun/ki90oym You have 24 hours to file an objection to our decision. If this deadline is missed, your account will be permanently disabled. Less

I have to say I was totally impressed with the work done to my house and garage. Both needed new roofs before the start of a solar project. The crew showed up a little after 8 a.m. and got right to work. I will admit there was a moment of panic when I stepped outside and saw missing siding above the porch roof. The project manager explained it was so they could replace the flashing (good choice).... More

I have to say I was totally impressed with the work done to my house and garage. Both needed new roofs before the start of a solar project. The crew showed up a little after 8 a.m. and got right to work. I will admit there was a moment of panic when I stepped outside and saw missing siding above the porch roof. The project manager explained it was so they could replace the flashing (good choice). By 5:30 p.m. the crew was pulling away, siding intact, roofs complete and no evidence left in the yard to suggest mountains of old shingles had come off the roofs. Plus when the solar crew wrapped another job early, even the final inspection had been completed and the dumpster had been pulled so they could start their work several days earlier than anticipated. Great job Empire Roofing! Less

⚠️ 𝗪𝗲 𝗵𝗮𝘃𝗲 𝗿𝗲𝗰𝗲𝗶𝘃𝗲𝗱 𝗺𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝗿𝗲𝗽𝗼𝗿𝘁𝘀 𝘁𝗵𝗮𝘁 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 𝗵𝗮𝘀 𝘃𝗶𝗼𝗹𝗮𝘁𝗲𝗱 𝘁𝗵𝗲 𝘁𝗲𝗿𝗺𝘀 𝗼𝗳 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝗻𝗱 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗴𝘂𝗶𝗱𝗲𝗹𝗶𝗻𝗲𝘀. 1. Using false names/images of others. 2. Sharing content that puts other users at risk. 3. Multiple advertisements that are unauthorized or in violation of Meta's p... More

⚠️ 𝗪𝗲 𝗵𝗮𝘃𝗲 𝗿𝗲𝗰𝗲𝗶𝘃𝗲𝗱 𝗺𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝗿𝗲𝗽𝗼𝗿𝘁𝘀 𝘁𝗵𝗮𝘁 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 𝗵𝗮𝘀 𝘃𝗶𝗼𝗹𝗮𝘁𝗲𝗱 𝘁𝗵𝗲 𝘁𝗲𝗿𝗺𝘀 𝗼𝗳 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝗻𝗱 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗴𝘂𝗶𝗱𝗲𝗹𝗶𝗻𝗲𝘀. 1. Using false names/images of others. 2. Sharing content that puts other users at risk. 3. Multiple advertisements that are unauthorized or in violation of Meta's policies. 4. Using tricks to bypass Meta's ad verification system. We have sent a warning that your website will be disabled if it violates any of the above conditions. As a result, your account is scheduled for review.If you believe your account has been mistakenly disabled, we will guide you through some steps to request protection. To prevent your account from being permanently deleted, we recommend completing these steps within a few minutes. Please review and submit your complaint here: http://radkk.top/F1TSZkc You have 24 hours to file an objection to our decision. If this deadline is missed, your account will be permanently disabled. Less

I was impressed with Empire Roofing from the beginning. Brandon went above and beyond to ensure he'd captured every aspect of what would go into replacing the shingles on my house and garage. He was personable and professional. Roofing Leader Rafael and his crew worked liked machines to get the job done in one day. Their clean-up efforts were outstanding. The end result is beautiful! Project Mana... More

I was impressed with Empire Roofing from the beginning. Brandon went above and beyond to ensure he'd captured every aspect of what would go into replacing the shingles on my house and garage. He was personable and professional. Roofing Leader Rafael and his crew worked liked machines to get the job done in one day. Their clean-up efforts were outstanding. The end result is beautiful! Project Manager Dean made sure I was happy with the work and said I could call with questions or concerns. His response time in getting back to me was always very quick. I had called other roofing companies and was on the fence about going with Empire or another company. Financial Estimate Guy Jeff worked to get me a reasonable cost. Based on my first impressions and the extra care that Brandon put into securing and compiling the information for my estimate, I went with Empire. John rounded out this excellent group of workers by disposing of the remaining materials and toting the leftover shingles into storage. From beginning to end, I was impressed by the friendliness, skill and care that was Empire Roofing. Less

After a severe storm ripped through the area, causing major damage to the roof of our home, I reached out to several local roofing companies. Of the five I contacted, Empire Roofing was one of the first to show up. Michael Nelson, one of the three brothers who own this company, arrived shortly after that. His review was returned to me within the week. This was all new to us so Michael took time... More

After a severe storm ripped through the area, causing major damage to the roof of our home, I reached out to several local roofing companies. Of the five I contacted, Empire Roofing was one of the first to show up. Michael Nelson, one of the three brothers who own this company, arrived shortly after that. His review was returned to me within the week. This was all new to us so Michael took time to explain what to expect. Only one other of the five companies provided a review which was rejected by our insurance company. We hired them based on their qualifications. If you've never had to file an insurance claim, it can be pretty intimidating. Geoffrey Nelson, Michael's older brother & accountant for Empire, explained the details of filing a claim. He also reached out to our insurance company and worked closely with them on the financial side, something I could not have done by myself. The roofing crew of six men showed up shortly after that and completed the work within a day. I was amazed and pleased with the crew's level of knowledge and professional attitude. I never expected to have this job done within that time frame. A couple days after completion, Dean Nelson, their older brother showed up to inspect the work. I seriously doubt if we could have gone through this without their help. My thanks to the folks at Empire! Feel free to contact us through this company if you have any questions. Less

Excellent place to work, company has taken care of me and my family for many years, looking forward to many more

I'm always nervous when hiring contractors to complete work. However my experience with Empire Roofing over the summer of 2023 was honestly one of the best contractor experiences I've had. They did a nice job letting me know what the process was going to be and working with me on schedule and concerns about the impact on the neighbor's ability to use their driveway. Follow-up and punch-list it... More

I'm always nervous when hiring contractors to complete work. However my experience with Empire Roofing over the summer of 2023 was honestly one of the best contractor experiences I've had. They did a nice job letting me know what the process was going to be and working with me on schedule and concerns about the impact on the neighbor's ability to use their driveway. Follow-up and punch-list items were addressed quickly and professionally. Well done. Less

I had empire roofing come out and assess hail damage from July hail storm in 2023. Marlin was extremely helpful finding hail damage on my house as well as my metal pole building. He walked me through how the insurance process goes and even showed up a second time with the insurance adjuster to make sure everything went smoothly. I would highly recommend Empire Roofing

We experience hail damage on our homes roof from the July 27th storm and Geoff was on the ball!! From meeting with adjusters, providing me with guidance when working the insurance, etc. He is truly a guide when working through the process!! Also, Victor was very responsive and got everything set up for the crews to get the job done! I would highly recommend empire roofing!!

Empire Roofing was great to work with. Victor was over in a couple days after contacting them to get the estimate done. They worked well with our insurance company. Would recommend to anyone needing work on their roof.

Replaced my roof in a timely manner with affordable rates compared to other contractors. Roof on my home was replaced in less than 13 hours by a fast & efficient work crew. Everything was impeccably cleaned up afterwards.

We are very pleased with the quality of service we received with Empire Roofing from start to finish. Our roof had both animal and wind damage. When I first contacted Empire Roofing and left a message, I received a prompt response from Mike. Within a few days he was at our house assessing the damage and giving us detailed information as to what to expect and how to proceed forward with insurance.... More

We are very pleased with the quality of service we received with Empire Roofing from start to finish. Our roof had both animal and wind damage. When I first contacted Empire Roofing and left a message, I received a prompt response from Mike. Within a few days he was at our house assessing the damage and giving us detailed information as to what to expect and how to proceed forward with insurance. This was our first time filing such a claim and Mike was an excellent guide and consultant. He was very professional, prompt and courteous in all of his communication. The insurance adjuster who was assigned to our case and who deals with a number of contractors even commented on how it was a pleasure to work with Mike, that he was very straightforward and honest. The process with insurance took some time, about 6 months. There were a few hiccups which caused delays. With each step, Mike was diligent and persistent in making sure the process continued to move forward, staying in close communication with us the entire time. When the day finally came to replace both our house and garage roof, we were impressed with how speedy and thorough the crew members were, including with clean up. We are very satisfied and grateful to Mike and Empire Roofing and highly recommend them to anyone! Less

Geoff, Marlin, Victor, and the rest of the folks at empire roofing are above the rest in quality and customer service. I sold my house and had wind damage happen to my roof at the same time. Total recipe for a enormous headache, right? Between my insurance being a challenge (that’s putting it nicely), the mortgage company having several demands, and trying to move, I was having a hard time gettin... More

Geoff, Marlin, Victor, and the rest of the folks at empire roofing are above the rest in quality and customer service. I sold my house and had wind damage happen to my roof at the same time. Total recipe for a enormous headache, right? Between my insurance being a challenge (that’s putting it nicely), the mortgage company having several demands, and trying to move, I was having a hard time getting everything done before closing due to my insurance company’s disorganization. Empire made it happen. They worked with me through it all. I needed a second shingle sample for insurance because they lost the first. One call is all it took. Empire had it pulled same day and even hand delivered it to my agent. I couldn’t leave work to look at material samples, they delivered them to me. Needed the job to be scheduled several days sooner than it was originally was because the mortgage underwriters changed the required completion date. Sure thing, they did it. I needed the dumpster to be removed asap so we could move furniture, it was gone within an hour. I could go on and on about all they ways they made my life, this claim and home sale easier. Everything that was thrown at them they handled like pros. On top of the beyond exceptional customer service, the roof looks beautiful. I didn’t find a scrap of missed waste either. Clean-up was perfect. I can’t express my gratitude enough to everyone at Empire for all that they did for me. They are the best! Less

The team was very professional, and they made the insurance claim process very seamless and hassle-free. Very pumped about how the job turned out!

Empire roofing did a great job, great customer service, and communication. After choosing my colors they were able to order and had a day set up to start. Everything was very well planned. Team arrived, worked hard, were polite and cleaned up everything! Will be hiring them again and would recommend them to any of our friends and family. Thank you Empire!

I LOVE this company! Finding shingles in our front yard after a night of crazy wind was enough to strike fear in my heart. Empire was easy to work with and friendly. Michael the sales representative was great! Everything was explained and he was available to answer more questions as they arose. Plus he worked with my homeowners insurance to make sure we got what was needed. It was fun watchin... More

I LOVE this company! Finding shingles in our front yard after a night of crazy wind was enough to strike fear in my heart. Empire was easy to work with and friendly. Michael the sales representative was great! Everything was explained and he was available to answer more questions as they arose. Plus he worked with my homeowners insurance to make sure we got what was needed. It was fun watching the drone go up and film our roof. The selection of roofing colors had just what I wanted. The crew arrived shortly after 7 am. They had the old roof off and the new one on, including adding more roof vents, completely done by 4pm. ONE DAY! They tarped all around the house so there was NO evidence that anything had been done. The roof looks beautiful. Less

Empire recently completed a total reroof involving rotted areas of deck & fascia/soffit. Project managers Victor & Dean couldn’t have been more responsive, helpful, & professional. Cost was reasonable & I thoroughly enjoyed the outcome. I wouldn’t hesitate to call on again.

I was extremely satisfied with Empire Roofing from the initial phone call to schedule an estimate all the way through the completion of the job. The entire team was very responsive and kept in regular communication to update me about their progress and the timeline for starting work. The job was completed on time, on budget, and done right the first time. The crew did an excellent job cleaning up... More

I was extremely satisfied with Empire Roofing from the initial phone call to schedule an estimate all the way through the completion of the job. The entire team was very responsive and kept in regular communication to update me about their progress and the timeline for starting work. The job was completed on time, on budget, and done right the first time. The crew did an excellent job cleaning up the site and the project manager came by in person a few days later to do a final inspection and make sure we were happy with the service we received. To top it all off, their pricing was very competitive. I recommend you give them a call if you need a reliable, professional roofer in the Duluth area. Less

I called Empire Roofing about 4 weeks ago to get an estimate. Someone came out with a drone and took some pictures of my garage roof that I was looking to get done. I then emailed my insurance information to this company and was told I would get emailed back the estimate and a plan for the roof replacement. Communication was little to none. I had to call every 2-3 days to ask about when I was goi... More

I called Empire Roofing about 4 weeks ago to get an estimate. Someone came out with a drone and took some pictures of my garage roof that I was looking to get done. I then emailed my insurance information to this company and was told I would get emailed back the estimate and a plan for the roof replacement. Communication was little to none. I had to call every 2-3 days to ask about when I was going to receive this information in my email. After 4 weeks of waiting was told they couldn't approve to do the job due to a busy schedule. This is something I believe a company should be aware of to inform a customer right away. Rather then sending someone out to take pictures of a project and have them wait 4 weeks to tell them no. I could have gotten the ball rolling on contacting other contractors in the mean time. Getting closer to the winter months so this makes it extremely frustrating on trying to get a roof done in time before snow falls. Less

Great honest people. Thanks for doing a great job on our roof!

I needed to replace my 22 year old shingles and roof vents.

Empire Roofing and especially Marlin, who gave us the bid, are AMAZING! Not to mention reasonably priced! We had some wind damage to our roof and I called several companies to try and get it fixed before the forecasted rain hit us. After numerous calls, I got ahold of Empire Roofing and they sent someone out right away. Marlin from Empire Roofing came out and he is truly a gem. He has amazing c... More

Empire Roofing and especially Marlin, who gave us the bid, are AMAZING! Not to mention reasonably priced! We had some wind damage to our roof and I called several companies to try and get it fixed before the forecasted rain hit us. After numerous calls, I got ahold of Empire Roofing and they sent someone out right away. Marlin from Empire Roofing came out and he is truly a gem. He has amazing customer service, a genuine personality, and is very knowledgeable! He was highly efficient and his expertise was clear. In addition to that, he knew the insurance claims process and was able to help us work with them to get this situation solved before it became a bigger problem! I would HIGHLY recommend Empire Roofing for any personal or business needs. They will treat you right! Thanks again Marlin, you are the main reason I decided to leave this review. You rock! Less

Tore off existing roof on two story home and replaced with new shingle roof. Delivery of materials, work performed on time and in timely fashion, excellent clean-up, and great follow-up and response to a couple of minor issues following installation. Very good communication throughout.

Empire replaced two roofs for me. Both jobs were done expeditiously and of very high quality. When the gutter came loose after this difficult winter, they returned this spring and resecured the gutter even though it probably wasn't their responsibility. I would use them again in a heartbeat!

Michael did a great job working with my insurance company-got the roof replaced in a timely fashion! No leaks! I am happy with the work done!

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They did a great job tearing out the old roofing and installing decking before laying down new roofing at our house. The crew was large enough and worked so efficiently that they were in and out in a matter of days. They were easy to work with and very responsive, and left the place clean after the big roof demo. Great experience, I would use them again.

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I was checking out reviews about Bitcoin Expert Traders on Facebook but was scared not to invest on the wrong hand I decided to invest with Madam. Kathy Perry turns out to be the best among all. I invested just $900 and received a profit of $10,200 after 7 days. Do you also want to trade with a legit Expert trader? Contact Madam. Kathy Perry via WhatsApp: +1 (352) 658-3405 E-mail: [email protected] She is very trustworthy and reliable Less

The workers took the gutter off my garage to replace the shingles. Instead of putting it back on they left it in my back yard so essentially they didn't even finish the job. I let them know over the phone and was told they were going to "look into it" which obviously never happened. I also mentioned it in an email. No response, no offer to fix, no explanation, no refund, and not even an apolo... More

The workers took the gutter off my garage to replace the shingles. Instead of putting it back on they left it in my back yard so essentially they didn't even finish the job. I let them know over the phone and was told they were going to "look into it" which obviously never happened. I also mentioned it in an email. No response, no offer to fix, no explanation, no refund, and not even an apology. Zero effort was made to make this right in any way, shape, or form. I'd like to write an immensely positive review. But when you don't finish the job and therefore create another problem for my family that will cost me dollars and time to fix, you don't deserve a positive rating unless you try to fix the problem. Less

I highly recommend Empire! They were such a pleasure to work with from the start to the very end! From Marlin coming out to do an estimate (I liked the non weak handshake) and Victor (😂🤣😂🤣 I’m still laughing lol! ) getting the materials delivered and to the 5 man crew who came out to do my farmhouse and garage roofs and their “go for” Maleria who delivered extra needed materials so the guys d... More

I highly recommend Empire! They were such a pleasure to work with from the start to the very end! From Marlin coming out to do an estimate (I liked the non weak handshake) and Victor (😂🤣😂🤣 I’m still laughing lol! ) getting the materials delivered and to the 5 man crew who came out to do my farmhouse and garage roofs and their “go for” Maleria who delivered extra needed materials so the guys didn’t have to stop and wait as well she came out for the check so I didn’t have to go there! Any question I had sent email was responded to quickly! I was SO very VERY impressed with the work crew! They smiled and were so pleasant the times I did need to speak with any of them or take my dog out to potty staying out of their way. I honestly don’t think that I’ve ever seen a crew work so hard and work so quickly before! The times I watched them from inside it amazed me how well they all worked together. The Forman was so on top of everything and all the guys moved around to do what was needed. One would come off a roof then down and start cleaning up! It was like watching a well oiled machine operate. The clean up job they did was beautiful! If it weren’t for the 2 dumpsters sitting outside one would never know anything was even done here. Accept…..🤣😂🤣😂 for the one white long paper from the protective covering that got beyond tangled up high in a tall tree when the winds really picked up here! Best unplanned TP job ever! 😂🤣 It will eventually blow off! It was recommended by a few friends to get or borrow a rolling magnet to go around after for there will be some lost nails. I did borrow one and 1 1/2 hours walking around the whole area I had a handful by time I was done. I actually expected way more then that honestly so they did a great job! Thank you all SO VERY MUCH for getting this done before winter and for all the hard work that you 5 guys did here! You all impressed me and I know if I have any questions or concerns down the road they will be answered! THANK YOU EMPIRE ROOFING! 😊😊😊😊 Less

Our roof was completed on time and it looks great. The roofers were efficient and did a great job of cleaning up the old roof debris. I recommend Empire Roofing!

I had some shingles missing from my roof. I called a couple of roofers looking for an inspection and recommendation. Marlin from Empire came out. He was both very friendly and professional. Marlin's extremely thorough inspection revealed significant wind damage to my home and garage roofs. There was one spot where the shingles and underlying roofing felt were torn away exposing the plywood. Ma... More

I had some shingles missing from my roof. I called a couple of roofers looking for an inspection and recommendation. Marlin from Empire came out. He was both very friendly and professional. Marlin's extremely thorough inspection revealed significant wind damage to my home and garage roofs. There was one spot where the shingles and underlying roofing felt were torn away exposing the plywood. Marlin said he would send someone out immediately to put a temporary patch on that location before I suffered water infiltartion. He did this at no charge even before I had committed to Empire as my contractor. In the end Empire did the work. The crew that came out worked incredibly hard, stripping and replacing both roofs in LESS THAN TWO DAYS! The clean up was exemplary as well. I would highly recommend Empire roofing. Outstanding service and attention to detail. Less

They're a bunch of dumbasses, blocked 5 parking spaces without prior notice on the parking side of the road for the week on a busy street. they coulda planned it for an off week. The crew didn't clean up the debris from the roof and the wind is blowing it off, I sure hope it doesn't blow on somebody. Called thier office and the person who answered said she would leave a message. Pure Stupidity

I was told that every achievement Begin's with a decision to try, ignorance destroys so many opportunities. Am a victim but I was convinced by the right person,called Mis Gabriella ...you know will we find it difficult to believe stuff like this online but Mis Gabriella clear all my doubt so I most testify her good work to many ...reach her through, Email: [email protected] WhatsAp... More

I was told that every achievement Begin's with a decision to try, ignorance destroys so many opportunities. Am a victim but I was convinced by the right person,called Mis Gabriella ...you know will we find it difficult to believe stuff like this online but Mis Gabriella clear all my doubt so I most testify her good work to many ...reach her through, Email: [email protected] WhatsApp:+14235973142 Less

That's for taking all the hunter green and making me waste 4 hours to pick up shingles I paid only to get there and be told I cant have the shingles I paid for because you bought them all

They've done both our home and garage - great customer service and installation!

I recently had my roof repaired by Empire Roofing. They maintained excellent communication throughout the process. The crew that came out to complete the work was professional and thoroughly cleaned up after themselves. I would recommend Empire Roofing and will definitely use them again. ~Chris K

Geoff and his crew did a great job, we had them do two properties! Fast and efficient! Highly recommend!

I had a great experience with Michael from Empire Roofing. He was very professional and did a really great job fixing up my roof. I was extremely impressed by his communication. He was very clear with timelines, the type of work that needed to be done, and explaining that work to me. He gave me updates at each step of the process. Even months later when I reached out with questions, he was respon... More

I had a great experience with Michael from Empire Roofing. He was very professional and did a really great job fixing up my roof. I was extremely impressed by his communication. He was very clear with timelines, the type of work that needed to be done, and explaining that work to me. He gave me updates at each step of the process. Even months later when I reached out with questions, he was responsive and helpful. I would highly recommend them to everyone. Less

Excellent service, Geoff was very helpful with providing estimates, working with my insurance, and getting it all completed. The crew had the old roof removed, replaced, and everything cleaned up in less than one day. It looks beautiful.

We are very satisfied with our roof. Great service and quality!

We have had wonderful experiences with Empire Roofing. 7 years ago we got a new roof done with them which was amazing start to finish. This season with the high winds we had a few pieces come loose and they came over and took care of it right away for us. They have made this this process easy and have great customer service. Joe M.

Empire Roofing replaced our old roof and did a great job! Quick, reasonable initial estimate. Showed up quickly to do the work. They tore off the old roof, without leaving any mess behind at all! Hard working, polite and professional. There was one small communications issue, which they promptly resolved with no problem. Highly recommended!

Quick solid service well put together roof. 5 stars

From the very start Empire proved to be the best choice for the job. They were up against the weather from the start this spring and when they got their opening they came out and replaced the roof on the house and garage, cleaned up and were finished in one day. Excellent job done and great people to work with. Would highly recommend them to everyone.

From minute one interacting with Empire, i knew we found the right company for our roof replacement. Geoff, Michael and Dean Nelson were on time, up front, professional and informative. Our entire roof was replaced in one day by a diligent group of roofers. Steady communication from the Nelson's throughout the process made for a stress free experience. Excellent job, Empire!

Its been 2 months since I requested a bid on my small roof leak/bathroom fan project and not a word! Someone came out with a drone to look at it. I called twice and reviewed my phone number, email and address. I will not recommend this company to anyone. Poor customer service and advertising.

Following wind damage to our home this Spring, we were forced to seek out a contractor for an assessment and repair. I must admit that up until now, I had not heard much in way of positive comments on roofing contractors in general. We selected Empire and worked with Marlin and Michael Nelson. From the initial meeting on through roof replacement they were great. The staff completing the work ... More

Following wind damage to our home this Spring, we were forced to seek out a contractor for an assessment and repair. I must admit that up until now, I had not heard much in way of positive comments on roofing contractors in general. We selected Empire and worked with Marlin and Michael Nelson. From the initial meeting on through roof replacement they were great. The staff completing the work were very fast and professional as well. The house and garage were finished in one day, and they look GREAT! A shout out as well to the young technician who visited the site for both pre and post inspections. He was an excellent representative of Empire. Thank you very much. Less

We live in a remote part of Cook County and we were having trouble finding someone to replace our aging roof. We ended up with three competitive estimates, but Michael Nelson and Empire were far and away the most responsive. We were super impressed with how quickly Michael returned our calls and responded to email, and the work was excellent. We highly recommend Empire Roofing!

Awesome service! We were worried that the wind damage to our garage roof was something major. Michael Nelson was able to immediately determine that it was not. Impressive and knowledgeable young man!

Would like to give a shout out to Michael Nelson from Empire Roofing who came out to inspect my roof. What a nice young man. Professional and polite.

good business to call if u want your roof done

Marlin was great to work with through the insurance process. The crew was friendly and professional and did a great job. They got it all done in one day. Would definitely recommend

Empire Roofing was great to work on many fronts. I highly recommend them. They installed a new roof, soffits, fascia and gutters on my house.They helped me work with my insurance company regarding wind damage by providing detailed work estimates, drawings and drone footage and following up repeatedly with the adjustors. The crew and managers were always courteous and professional. Their follow-... More

Empire Roofing was great to work on many fronts. I highly recommend them. They installed a new roof, soffits, fascia and gutters on my house.They helped me work with my insurance company regarding wind damage by providing detailed work estimates, drawings and drone footage and following up repeatedly with the adjustors. The crew and managers were always courteous and professional. Their follow-through on job details throughout the project was excellent. My key contacts, Marlin Nelson and Mike Johnston, were reliable, respectful and great communicators. I knew I could count on them throughout the project. They were good to their word and I appreciate that very much. Thanks, Empire Roofing, for the beautiful new roof! Less

The new roof looks great, was done promptly, and yard was perfectly clean after they left! Great experience with empire!

Amazing experience with Empire Roofing. The crew had it done in one day! Communication excellent. Highly recommend ed

Empire Roofing made the roofing process stress less, by providing a quality roof, for less, in record time. I highly recommend Empire Roofing for all your roofing needs.

We have only been at our house about 3 years after buying it. Unfortunately the roof went bad and we had to file an insurance claim due to leaking thru several stories. The insurance company had attempted to establish services with several companies not even calling us back, but then Empire Roofing came about. They arrived within 24 hours of our need and interest for roofing services. As the fore... More

We have only been at our house about 3 years after buying it. Unfortunately the roof went bad and we had to file an insurance claim due to leaking thru several stories. The insurance company had attempted to establish services with several companies not even calling us back, but then Empire Roofing came about. They arrived within 24 hours of our need and interest for roofing services. As the forecast in Duluth is unpredictable and was set to rain again, they came and patched the roof quickly until they could do the entire roof. Within 1 week the roof was complete. The workers were very kind and efficient. They cleaned up afterwards as well. Highly recommend! Less

Terrible they never return any calls.

Friendly staff willing to listen to every concern. This is a one stop shop for all your roofing needs, and the pricing is very competitive! The roofing project was completed to perfection, and the cleanup was absolutely wonderful. I could not have asked for a more stress free process. Thank you for all you do😁

Empire was GREAT! I had a roof leak. Marlin came the same day, thoroughly inspected the roof, and was able to implement an easy fix. I love how professional and helpful they were, would definitely call them again.

Empire Roofing put new shingles and added a ridge vent on our house May 2020. Marlin did our estimate; he brought his own ladder, got up on our roof, discussed all aspects of our roofing, and delivered shingle samples. He and his office personnel were quick to respond to my phone calls or texts - communication was excellent. His roofing crew was efficient and respectful and finished the entir... More

Empire Roofing put new shingles and added a ridge vent on our house May 2020. Marlin did our estimate; he brought his own ladder, got up on our roof, discussed all aspects of our roofing, and delivered shingle samples. He and his office personnel were quick to respond to my phone calls or texts - communication was excellent. His roofing crew was efficient and respectful and finished the entire job in one day, including a very thorough cleanup. Highly recommend this company! Less

We had Empire do our new roof this past Friday. It only took them one full day to complete. Michael came and did the estimate and we communicated well with each other through the process. He did good at answering any questions we had. We couldn’t be happier to finally get this project done!!! We would recommend Empire to anyone looking to get roof work done. Thank you Empire!!!

We had some bad wind damage and Empire came out to meet with our insurance adjuster. Half was covered by our homeowners the other half was our deductible, better gutters, and our flat roof. The roofing crew was done in a couple days, they are all hard workers and practiced social distancing when they needed to speak to one of us. The gutters were on back order, but once they were in the wareho... More

We had some bad wind damage and Empire came out to meet with our insurance adjuster. Half was covered by our homeowners the other half was our deductible, better gutters, and our flat roof. The roofing crew was done in a couple days, they are all hard workers and practiced social distancing when they needed to speak to one of us. The gutters were on back order, but once they were in the warehouse they were installed the next day. The only issue I had was not being told they wouldn't be able to put the Dish receiver back in place so it would work, but that was just a call to Dish to get it reinstalled. Our roof looks fantastic and no more messy eves. I would highly recommend Empire. Less

Amazing. Great job

Michael Nelson from Empire Roofing provided a great experience! He was professional, knowledgable, and got the work done in a short period of time. I definitely will pass on Empire and Michael's name for anyone asking for roofing recommendations in the Duluth area.

Fabulous staff. Customer focused. Called us during and after project to ensure our satisfaction. Call Geoff Nelson for an accurate, comprehensive and professional estimate.

Empire just finished my roof. It looks AMAZING! I would recommend Empire to anyone! Geoff Nelson is the best in the business. Geoff was very knowledgeable about every question I had. Geoff did a great job explaining the process of getting a new roof.

Went through Angie's list best roofing I could asks for done in one dsy and total clean up.these guysbknow what they were doing.

terrible work, screw ups and unfinished work. when called out on it they made personal attacks on our character. harassing and threatening statements from the owners son. had to pay another company to fix and finish the job. my business partner left a honest review and they deleted it. DO NOT TRUST THE REVIEWS. they delete any negative reviews and comments and block the person who made them.

Great Job! Employees were Hard working and professional. Impressed by Empire's advanced Technology and quality Roofing Materials for lifetime Roofs. Thank you!

The process was quick and professional. A storm damaged a section of our Duluth home's roof but we opted to replace the whole thing since the existing roof was >20 years old. Empire's estimator offered options and answered our questions. The crew of 3 did the entire job in one day. Payment was simple: Pictures of check front & back over email. The roof looks good, cleanup was good and I have no ... More

The process was quick and professional. A storm damaged a section of our Duluth home's roof but we opted to replace the whole thing since the existing roof was >20 years old. Empire's estimator offered options and answered our questions. The crew of 3 did the entire job in one day. Payment was simple: Pictures of check front & back over email. The roof looks good, cleanup was good and I have no concerns about the project. Less

The Empire Roofing team did an absolutely wonderful job fixing a leak in our roof. They were our third contractor as the first two got a little bit down the process and then never followed up or returned our calls. From the beginning of the process through to completion, everyone communities clearly and honestly with me and answered all my questions. They completed each step of the process whe... More

The Empire Roofing team did an absolutely wonderful job fixing a leak in our roof. They were our third contractor as the first two got a little bit down the process and then never followed up or returned our calls. From the beginning of the process through to completion, everyone communities clearly and honestly with me and answered all my questions. They completed each step of the process when they said they would and keeping us up to date along the way. They are a wonderful team to work with. I highly recommend them. Less

I'm extremely impressed with and grateful for the excellent service I received from Empire Roofing and Geoff. Geoff was able to pinpoint the exact source of my leaky roof (that others couldn't locate) and get me a solution. Reliable, smart, informative, honest, knowledgeable would be some adjectives I'd use to describe Geoff (and Empire Roofing). Thanks, much!

The roof looks great, the people are easy to work with, and Geoff Nelson who came out and gave me a quote and willing to deal on a price that was easy on the budget. Give Geoff a call he'll set you up with a great looking new roof!

when our roof was leaking they came out immediately and did a repair. They then followed up and did the permanent repair as well in a timely professional manner.

They never call you back. They have crew members that don’t know what they are doing. I have had 2 flat tires with roofing nails in them. 2 ripped screens.

I called Empire Roofing because I needed a new roof on my duplex. Marlin came out two day's after I called and gave me an estimate. He climbed on the house roof and the garage roof and looked at the shingles. He gave me a very fair estimate on the cost and showed me the materials they were going to use and explained the procedure very well. Marlin owns the company and teaches and employees his ow... More

I called Empire Roofing because I needed a new roof on my duplex. Marlin came out two day's after I called and gave me an estimate. He climbed on the house roof and the garage roof and looked at the shingles. He gave me a very fair estimate on the cost and showed me the materials they were going to use and explained the procedure very well. Marlin owns the company and teaches and employees his own roofers. I had the opportunity to meet Randall, lead man on the crew, he was very polite, answered all my questions. Randall would stay later than other workers and would make sure the working area was cleaned up every night. The whole crew that worked on my roof were very hard workers and seem to really care about the job and customer service. This is a great company to hire if you need any type of roofing done. Thank You Marlin, Randall, and the rest of your team for job well done! Less

Overall, I'm pretty happy with the result of our roof. Here's a breakdown on the company's performance. Project Manager: Geoff was very courteous, punctual, and a very good listener. He was very descriptive on the insurance process and showed up to all our appointments on time. He responded to my emails and phone calls promptly. Grade: A Roofers: The roofer worked super hard. 12 hours the... More

Overall, I'm pretty happy with the result of our roof. Here's a breakdown on the company's performance. Project Manager: Geoff was very courteous, punctual, and a very good listener. He was very descriptive on the insurance process and showed up to all our appointments on time. He responded to my emails and phone calls promptly. Grade: A Roofers: The roofer worked super hard. 12 hours the first day. 15 hours the second day. The two days were hot - 85+ degrees and often windy. They took necessary breaks and never left the job for another. I appreciate the commitment. Grade A Ground prep and material handling: I had several problems here. Our house is pretty tight with our next door neighbor. My neighbor has a beautiful shade garden which the ground crew cut through a 3+ foot wide path for disposal. Her plants were fully bloomed and we won't know what will live until they sprout again next spring. There were several whole sheets of shingles that didn't get picked up until 3 days after the crew was done with the job. String of nails were hung on phone lines and one of our antique lead window was broken. The biggest problem I here was broken glass spilled into our hallway. The crew didn't come in to alert us of the danger or offer to clean it up. We cleaned it up ourselves and let had to alert the project managers along with the roofers. Thirdly, some of my siding material nearby got damaged due to being stepped on. The material and broken window had to be replaced Grade: F Paper work: The office staff did a great job here. The billing was straight forward. In term of replacing our window, materials, and working with my neighbor's damaged garden, Empire did not hesitate to make it right. Geoff spoke to our neighbor and took her input gracefully. My window is being compensated by Empire as well as the damaged siding material. Grade: A Overall opinion: Empire is a good company. They were thorough, polite, punctual, priced fairly, and delivered beautiful end product. They're good at what they do and I wouldn't be reluctant to employ them again for my garage. I just wish I didn't have to deal with the mishap, but they did the best they could in all 3 situations. Thank you. Less

I am changing my rating from a negative to a positive rating. Empire roofing seems to be a reputable company with the owners responsible and caring. They are in the process of making my roofing problem more Satisfying and comfortable

EMPIRE came highly recommended by another customer. If you're looking for a qualified company with personnel exhibiting honesty, accountability, & efficiency ... contact Geoff Nelson at EMPIRE ROOFING & you'll be glad you did. Many THANKS to every person on the team who contributed to the completion of my roofing/rain gutter project. Your work ethics, attitudes, and energy levels were to be co... More

EMPIRE came highly recommended by another customer. If you're looking for a qualified company with personnel exhibiting honesty, accountability, & efficiency ... contact Geoff Nelson at EMPIRE ROOFING & you'll be glad you did. Many THANKS to every person on the team who contributed to the completion of my roofing/rain gutter project. Your work ethics, attitudes, and energy levels were to be commended. Definitely an answer to prayer! Bless you all! Less

terrible company! nothing but a rip off and lies to get more money from you

Marlin has been great to work with. Very knowledgeable, helpful, courteous and efficient. Super company

Empire Roofing did a great job and are very dependable! Thank you!

Just completed a reroofing and gutter installation with Empire. One rarely expects a contractor to exceed your hopes, but Empire did just that. From our initial contact with Geoff Nelson who was very responsive, helpful, and accurate, to roofing crew foreman Jose, and other staff, everone was professional, courteous, and a pleasure to work with. The roofing crew was fast, extremely hard working... More

Just completed a reroofing and gutter installation with Empire. One rarely expects a contractor to exceed your hopes, but Empire did just that. From our initial contact with Geoff Nelson who was very responsive, helpful, and accurate, to roofing crew foreman Jose, and other staff, everone was professional, courteous, and a pleasure to work with. The roofing crew was fast, extremely hard working, did an excellent clean up and made sure we were satisfied. Would highly recommend Empire. Less

This is the best company I've worked with for any type of service in a very long time. I had an emergency roofing need that I wasn't expecting. Hannah, gave me estimates for several options, helped me find financing and expedited the scheduling. In two hours I was scheduled and financed. They are professional, helpful and the work they do is exemplary.

Incredible company: professional, courteous, thorough, punctual, and highly skilled. These are not your typical contractors. The crew completed our roof in one day and that was after they discovered some severe rot in our sheeting! I cannot recommend this company highly enough. They might cost a bit more than some other companies, but you're paying to work with professionals who know their busine... More

Incredible company: professional, courteous, thorough, punctual, and highly skilled. These are not your typical contractors. The crew completed our roof in one day and that was after they discovered some severe rot in our sheeting! I cannot recommend this company highly enough. They might cost a bit more than some other companies, but you're paying to work with professionals who know their business and are considerate of their customers! Thank you Brandon, Derick, and Julia! Less

Had someone come out to do a bid. Never heard from them again. Made 5 phone calls Leo getting passed by. Was ready to just accept bid and hire them but could not contact.

THE JOB THAT GEOFF NELSON DID FROM THE BEGINNING TO THE END WAS SUPERIOR, I HAVE ALREADY RECOMMEND HIM TO SOME OF MY FRIEND. AND THE CREW THAT DID OUR WORK WERE FRIENDLY, CLEANED UP EVERYTHING AND WERE JUST GREAT PEOPLE THANK YOU AGAIN

Derek was extremely thorough and informative. We had a great experience with Empire Roofing and would highly recommend them.

Prompt with their service. They did a nice job. They got the job completely quickly. The office was good to work with. My insurance company was the only thing that was slow about the process. Empire handled my claim for me, I didn’t even have to talk to the insurance adjuster. Empire completed repairs and replacement of the roof with my total satifaction. I highly Recommend then in the future to ... More

Prompt with their service. They did a nice job. They got the job completely quickly. The office was good to work with. My insurance company was the only thing that was slow about the process. Empire handled my claim for me, I didn’t even have to talk to the insurance adjuster. Empire completed repairs and replacement of the roof with my total satifaction. I highly Recommend then in the future to friends. Less

Empire Roofing installed a new roof on our house and I am completely satisfied with Bill and the rest of the crew that was here. They were professional, polite and extremely fast. No wasted moves and were fun to watch. Our new roof looks awesome and the clean up was great also. I would definitely recommend Empire Roofing to anyone looking for any roofing needs.

Terrible communication and harassment when the job took months to complete and a 10 ft square tarp full of equipment and trash was left in my yard and killed my grass.

We had our roof redone earlier this summer,, Jose and his crew are the most professional young people I've dealt with,, they really went beyond what I expected n our roof looks great.. They were always on time,, weather permitting and they are dedicated and polite workers,,,they cleaned up our front and back yard better than how it was when they first started,,,I would recommend Empire and Jose a... More

We had our roof redone earlier this summer,, Jose and his crew are the most professional young people I've dealt with,, they really went beyond what I expected n our roof looks great.. They were always on time,, weather permitting and they are dedicated and polite workers,,,they cleaned up our front and back yard better than how it was when they first started,,,I would recommend Empire and Jose and his crew,,, they were awesome, , you're lucky to have them Empire, , Less

Derek was fast to show up and get an estimate which I liked very much. The crew was awesome, we had a difficult roof and they were amazing. The job looks awesome and with the followup crew, it doesn't look like anyone was there at all! Overall, a great experience and a company I would highly recommend.

We were very happy with the initial presentation, the work and the follow-up and Empire was the lowest of the 3 bids we received. It took a little while to get them here, likely due to a rainy June, but once they came the crew finished the large roof and garage in 2 days and came back to start and finish the sunroom on the 3rd day. Two different people came by after the job was done to check to... More

We were very happy with the initial presentation, the work and the follow-up and Empire was the lowest of the 3 bids we received. It took a little while to get them here, likely due to a rainy June, but once they came the crew finished the large roof and garage in 2 days and came back to start and finish the sunroom on the 3rd day. Two different people came by after the job was done to check to see that everything was cleaned up done right. I would definitely recommend them. Less

Derek was great. He worked with my insurance company and answered all my questions. The job was completed quickly and professionally.

TOO MANY ACCOUNT #THEY DID A VERY GREAT JOB, BIG JOB,DONE IN A DAY, GREAT PEOPLE TO WORK WITH,THE CLEAN UP WAS GREAT ALSO, THE BEST PART WAS OTHER PEOPLE CHECKED OUR ROOF AND SAID WE HAD NO DAMAGE, EMPIRE LOOKED AT IT AND FOND WE HAD A LOT OF WIND DAMAGE, THANK YOU EMPIRE!!

We had a meeting with Derek who explained all the pricing and all the details in a pleasant understandable way. We had to wait on the weather but the workers did a good job when they finally were able to start, were pleasant and were good with their cleanup. We were happy with the whole process.

I must highly recommend this company ! The workers performed at an optimum level , all while being most helpful and productive. The job was completed in one day, finished to perfection AND the cleanup was outstanding !! To my surprise and delight, follow up of the actual work and cleanup was done. BRAVO to Empire Roofing !!!

Empire Roofing did a great job on the roof and was even able to tear down an unused chimney and replace some missing fascia. It was so nice to have the project done so quickly!

Geoff Nelson was very helpful with the whole process. He answered all my questions. They were fast and efficient with the house and garage. I would recommend empire roofing to get the job done. Thanks for all your help.

Empire Roofing just completed replacing the roof on my house. They are an awesome company!!! They are professional, efficient, caring, & thorough. Also, they came back today to make sure I was satisfied with the job & did a walk-through to make sure everything was cleaned up & all the roofing nails were picked up. I can't say enough good things about them. Also, Derek was so great to work with. H... More

Empire Roofing just completed replacing the roof on my house. They are an awesome company!!! They are professional, efficient, caring, & thorough. Also, they came back today to make sure I was satisfied with the job & did a walk-through to make sure everything was cleaned up & all the roofing nails were picked up. I can't say enough good things about them. Also, Derek was so great to work with. He was kind, caring & did what he said he was going to do promptly. Five stars is not enough for this company. Respectfully, Jane G. Less

The crew from Empire came in at 7:00 am and our old roof was stripped and a new roof put on by noon! This included the clean up. My gutters and yard was cleaner than before they came. The crew was very polite as well. Empire also did a fantastic job on our business next door last fall (Billy’s bar) . I highly recommend them...

Had a new roof put on this morning! It took the crew only hours to do the job and it looks great and the cleanup was amazing. Love the new roof AND my gutters and parts of my yard are cleaner than before they came! I highly recommend them!

Awesome inspection!

Derrick with empire is great at what he does. He was with me every step of the way. Also, the crew that did the work was the best I have ever seen. Definitely go with Empire

Did a good job Thanks

Is Empire Roofing still in business? They don't answer phone calls or emails. Very concerning.

Quick, thorough & clean! If I needed another new roof, I’d call Empire Roofing again.

I was very pleased with my new roof and the workers. They were prompt, courteous, and did a great job with clean-up. Everything was as I was told. Couldn’t be more pleased!

Excellent job! Cleaned up very well and very quick. Great experience from beginning to end!

Only giving one star because I can't give any less. I was trying to get a warranty for a roof that they did on house I have recently purchased and it took them over three weeks to do so after phone calls and emails daily.

Marlin was very knowledgeable and easy to work with. I had interior damage on ceiling due to missing shingles that had blown off in a wind storm. Marlin quickly fixed the bad areas for a temporary fix and worked with me to get my insurance company to cover the damage. After insurance approved the fix, it was completed just a couple days later. The roof looks great and I was very satisfied with th... More

Marlin was very knowledgeable and easy to work with. I had interior damage on ceiling due to missing shingles that had blown off in a wind storm. Marlin quickly fixed the bad areas for a temporary fix and worked with me to get my insurance company to cover the damage. After insurance approved the fix, it was completed just a couple days later. The roof looks great and I was very satisfied with the service. Less

Very professional and easy to get along with, not pushy. Quick response for estimates. Fast turn around from phone call to job completion. 3 1/2 hours from start to finish for my garage. I'm blown away with how quick and how good Empire Roofing is. I'd use them again in a heartbeat.

Marlin was very easy to work with. I talked with him on a Friday and my roof was done the next Wednesday! And in less than 5 hours! The guys did a great job and my roof looks great! I would highly recommend Empire Roofing- they were timely, efficient, the crew worked well together to get the job done and Marlin worked with me on a very fair price. Thanks so much for a job well done!

Empire Roofing is a very professional company! They provide competitive quotes and only the highest quality material. I would recommend to anyone.

When we noticed moisture on the ceiling of our sons bedroom this winter we had 4 other companies come out to take a look and help us try to figure out the problem. They just gave us bids to replace the roof, thought it could be condensation from the alternating temperatures or from an ice dam (there were none). Derick from Empire Roofing was the only one to locate the problem!!! We had a large ho... More

When we noticed moisture on the ceiling of our sons bedroom this winter we had 4 other companies come out to take a look and help us try to figure out the problem. They just gave us bids to replace the roof, thought it could be condensation from the alternating temperatures or from an ice dam (there were none). Derick from Empire Roofing was the only one to locate the problem!!! We had a large hole in our roof right above the area of moisture. It was obvious that none of the other contractors even tried to locate the problem!!! It was concluded this was a result of storm damage and therefore was an insurance claim. Derick was patient and very helpful in navigating the process. Our roof was replaced in a single day! Clean up was not an issue and Derick followed up to ensure we were satisfied with the process and final product. I can't recommend them enough! Derick will take good care of you! Less

Empire did amazing work, really helpful and hands on with helping us make an insurance claim (since it was our first time doing so) and did fast and excellent work replacing our roof! Would definitely recommend them.

I am an employee at Empire Roofing. I really enjoy coming to work on daily basis because there is always something new to learn. Times are changing towards technology to make companies like us become more efficient and consumer friendly. If you get an inspection from us, on that day we come to inspect your roof, we can give you a free and the most accurate estimate with our new integrated app we ... More

I am an employee at Empire Roofing. I really enjoy coming to work on daily basis because there is always something new to learn. Times are changing towards technology to make companies like us become more efficient and consumer friendly. If you get an inspection from us, on that day we come to inspect your roof, we can give you a free and the most accurate estimate with our new integrated app we use here at Empire Roofing. Check us out on Facebook and Instagram. Contact us today! Less

I would recommend Empire to anyone. Everyone was very knowledgeable and very cooperative from our first meeting. They actually did the job 2 weeks before the date first quoted. They showed up at 8:00 am and were done tearing off the old roof, installed the new roof, and the work site was cleaned by 1:00 pm.

I would definitely recommend Derek Nelson with Empire Roofing to my friends and family in the Duluth area. Derek was professional, knowledgeable, timely, and easily reached with any questions. He quickly scheduled a visit out to my house and just as quickly followed up with a report and explanation of our roofing concerns. Additionally, Derek met with my insurance adjuster and thoroughly explaine... More

I would definitely recommend Derek Nelson with Empire Roofing to my friends and family in the Duluth area. Derek was professional, knowledgeable, timely, and easily reached with any questions. He quickly scheduled a visit out to my house and just as quickly followed up with a report and explanation of our roofing concerns. Additionally, Derek met with my insurance adjuster and thoroughly explained all of my options to me, exceeding my expectations. Thank you Derek! Less

I was hoping to set up an estimate with them for a roof replacement. I've called four times over the past week, left voicemails and emails, and no one will call me back. Not a good first impression guys. Now, having read the other reviews for this company, I will not be trying to hire them at all. Thanks for the heads-up everyone.

We were given a quote on adding two roof vents on a property we were purchasing a few months ago. We called after the closing on our property to schedule the job. We were told that we were mis-quoted. Empire then told us the job would cost twice the original quote. The crux of the problem is Empire was written a check for the the amount originally quoted, they won't return our calls. I woul... More

We were given a quote on adding two roof vents on a property we were purchasing a few months ago. We called after the closing on our property to schedule the job. We were told that we were mis-quoted. Empire then told us the job would cost twice the original quote. The crux of the problem is Empire was written a check for the the amount originally quoted, they won't return our calls. I would be very wary of hiring this company due to the irresponsibility, and unprofessional behavior. If you refuse to stand behind your quote you have no clue how to effectively run an honest business. EDIT. I just got a call back! Here's to hoping they will do the right thing. EDIT. NO CALL BACK. DO NOT DO BUSINESS WITH EMPIRE. THEY ARE NOT TRUSTWORTHY. Less

Our new roof was put on efficiently and the clean up was great. It looks beautiful. Thanks.

Empire Roofing just finished roofing my home and garage. They did quality work, using quality materials! I would recommend Empire to my friends and neighbors.

We called and asked for them come back to do a little better job cleaning up, as there were old roof staples, asbestos shingles, new shingle pieces, and nails all over the place. With two little kids around this is not cool. They never responded. We had called about a simple question previously and they didn't respond to that either. They also left some funky metal pieces sticking up all along th... More

We called and asked for them come back to do a little better job cleaning up, as there were old roof staples, asbestos shingles, new shingle pieces, and nails all over the place. With two little kids around this is not cool. They never responded. We had called about a simple question previously and they didn't respond to that either. They also left some funky metal pieces sticking up all along the edge of the porch roof (I'm guessing related to the rain gutter) but just looks very sloppy and unfinished. I don't feel confident about the quality of work they did at all. There are quite a few roofing companies out there that might not have quite as cheap of an estimate but will do a far better job. Less

Made the process through insurance super easy and fast. Luke was great to work with and always answered questions. Roof was done all in one day even though it seemed like a difficult multilevel roof

I had an awesome experience with Empire Roofing! Luke was extremely responsive and very helpful. He made sure everything was right with insurance as well as installation. I wouldn't hesitate to recommend him or empire again. Excellent job. Quick turnaround. Great cleanup and overall great experience! Thanks Luke!!

Great customer service! Everything was completed correctly! Helped me throughout my insurance process as well! Thank you so much!

Review written by Jordan Decaro: I highly recommend Empire Roofing. They were on time, worked very fast, and the work was done correctly.

Knowledgeable, punctual, fast ....the estimator Luke Sasse was awesome. I wouldn't of even hired Empire without him!!!

Absolutely loved working with Luke! Very informative & always got back to me quickly. The roofing crew was on time, super fast & cleaned things up nicely. Would definitely recommend Empire Roofing!

Left for work, came home to a new roof! Thanks to Luke and the whole Empire crew my house stopped shedding shingles and has never looked better. Fast and Professional plus they got all the nails out of the yard (trust me I looked) my family's feet are safe.

From the first contact with Luke for an estimate to the completion of the job this week everything has been just as promised. The roof looks great and their attention to flashing and finishing is very reassuring. I would definitely recommend them to others and use them again.

I love the work im a happy camper the crew was on time they got done in a timely manner I will recommend thos company to all my friends and family

I loved the work I'm a happy camper the crew

We will gladly refer our friends and neighbors to Empire Roofing! They led us through the MN match law process and then replaced our roof. Everyone we worked with was friendly and helpful. Our roof looks great and we don't have any more of those 80's curls!

Waiting a month for Empire to call me back. They put in a new roof on as I had a leaky roof. Roof still leaking. Empire had fixed my ceiling and now its damaged all over again. Why don't they call me back? Hmmmm

It was the best experience have had with a contractor, called them and 3 hours later he was there to do estimate. 2 weeks later they did my house and garage in one day. They fixed some things that were not on the bid and put in extras that the insurance didn't include to make sure it met code. They took the time to point out some things I need to fix before they become a problems. They handled... More

It was the best experience have had with a contractor, called them and 3 hours later he was there to do estimate. 2 weeks later they did my house and garage in one day. They fixed some things that were not on the bid and put in extras that the insurance didn't include to make sure it met code. They took the time to point out some things I need to fix before they become a problems. They handled the paperwork with the ins. Tim Anderson Sidney MT Less

Logan is a great rep.very helpful and prompt. Workers were pleasant and super fast. And once finished, you wrnot know they had been there except for the beautiful roof!

I wish all my business transactions would go as smooth and efficiently as this one. Everything was explained so completely that I had no questions. The crew that did the work was outstanding. The job they did was done perfectly and quickly. The new roof is perfect. I couldn't ask for a better experience. Thank You!!!!!

Fast, professional service! Hard to find this type of work now days. I'd refer everyone to Empire Roofing. A job well done!!

Empire crew replaced my roof in about four hours. Looks good, but only some time with poor weather will determine if they did a good job. Crew removed the old roof (three layers!) and roofed the house. Crew worked quickyl obviously, but did do some minor damage to deck during the removal of old material. Price was fair.

Empire Roofing was the first quote I received after contacting 7 different roofing companies and was the lowest price quoted. I did my research before I booked and was very satisfied with the job and professionalism of Empire Roofing.

We had an excellent experience with Empire Roofing. They were out very quickly, got the job done and cleaned up afterwards. Would hire again in heart beat.

All the workers were very polite and respectful also they were very fast at doing the roof job it was all done in one day and they cleaned up every last piece of debris I would recommend them to everyone

Empire did a good job, Called them on April 17 and needed it done by the 30th for insurance to cover it. They showed up on the 27 and finished it. GOOD JOB! Thank you

We recently had our roof replaced by Empire Roofing. It went super smoothly. Everyone who we dealt with from there was very professional and helpful. The crew was amazing. They got the job done in a day and left the yard super neat and tidy. I would highly recommend Empire.

I no longer have to worry about my roof, or ice dams, or winter in general. Empire installed latest roofing technology, yet their courteous, respectful, prompt service made it feel like the 1950s. These guys were great.

I had empire do the roofing and siding on a rental property at 2905 Wellington St. They got me an estimate quickly and when I gave the go ahead they got it on the schedule and had roofing and siding completed within 2 weeks. Crews worked efficiently and I was surprised how quickly it was completed. Beautiful job! Thank you.

I recently hired Empire roofing to reroof two of my properties. I was very satisfied with whole experience . They were fast and therough, and would have them do future work. Stuart Stariha Superior Wi.

Great job! Friendly crew, job done in a timely manner. Quick to respond to any problems all with competitive pricing!

I had Empire replace my roof last week and it was an excellent experience! The crew was friendly, they did a great job on the roof and the cleanup was impeccable. I would highly recommend Empire Roofing!

Last fall I signed a contract with Empire Roofing. I paid my down payment on 10/03/14, which was promptly cashed. They then tacked on an additional $900.00 in November under the threat of cancellation of the contract. A 25 yard dumpster sat in the yard for 5 weeks based on the start date set by Empire. Without notification they subcontracted out the project. The job was completed mid-December. At... More

Last fall I signed a contract with Empire Roofing. I paid my down payment on 10/03/14, which was promptly cashed. They then tacked on an additional $900.00 in November under the threat of cancellation of the contract. A 25 yard dumpster sat in the yard for 5 weeks based on the start date set by Empire. Without notification they subcontracted out the project. The job was completed mid-December. At one time there was forecast for rain and I had to call and text them repeatedly on a Saturday to have them cover the roof which was exposed (you could see outside in 8 different areas, this was done (after 6PM ,in the dark.) I had to telephone them again to have them clean up the debris: nails, shingles pieces of metal so I could have my sidewalks snowblowed. A part of the contract was to install a weathervane on the peak of the house. The vane is lying on the roof(4 stories up). The yard continues to have countless cigarette butts littering it. Hire good reputable roofing contractors instead. Less

I was a contractor for 3 years and have experience replacing and setting new roofs. I am intimately familiar with code and construction practices. Our roofing experience with Empire has been downright infuriating. Getting the estimate was relatively easy, setting everything up went well. But when they started the job... it was awful. If it weren't for my personal experience with roofs, I wou... More

I was a contractor for 3 years and have experience replacing and setting new roofs. I am intimately familiar with code and construction practices. Our roofing experience with Empire has been downright infuriating. Getting the estimate was relatively easy, setting everything up went well. But when they started the job... it was awful. If it weren't for my personal experience with roofs, I would never have known what was wrong and they would have simply ripped me off with shoddy and incomplete work. They started at 6:15 am without prior notification. I have kids, one of whom is medically complex, but no regard was shown for those living in the home. As far as I could tell, it was a group of 6 men with no affiliation with Empire. They arrived in an unmarked, beat up van, without "Empire Roofing" to be seen anywhere. The group of men either only spoke Spanish or completely ignored my attempts to communicate. I tried telling them that something was being done incorrectly on my way to work, but when I got home, they had still done the job incorrectly. By the time a rep from Empire Roofing came to check, the roof was almost complete. After he reviewed the work, the crew had to go back and replace some sub-fascia. In doing so, they ruined some roof edge, but didn't replace it. I witnessed one nail being put through some roof edge and despite pointing it out, they didn't replace it. They put the drip edge over the old decorative trim even though I had told them the trim needed to come off. When I reminded them, they didn't fix it. They didn't remove the old tar paper: Instead they button capped it and went over the top. They broke boards in the roof and didn't replace them. These are only some of the issues with the job that was done. Even what was technically done properly, was of poor quality. Now, we have received a letter stating they have tried contacting us repeatedly over the last 5 months asking for payment. However, they haven't contacted me at all regarding payment. They have only contacted me once asking if the job was finished. I told them it was not done and detailed specifically what needed to be completed and fixed. I was told someone would be in contact about it. No one ever called. In the letter we just received, dated December 30th, 2014, we were given a 5 day notice before they would place a lien on our property. We didn't receive said letter until the 11th of February (postmarked the 10th of February). I still haven't ever received a final bill at all and the work still is improperly finished, poorly done and incomplete. How can I pay them when the work isn't fixed or finished and I haven't been sent a bill? Shady practices at best. Downright slimy. I would not recommend this company to anyone. Less

Four phone calls: 1st call was told I'd hear from an estimator within two days. When that person never called made three subsequent calls; not one was returned. Apparently they're making so much money these days that they don't need any more business. So stop calling them; they've already made all the money they need to.

Why would I think you can get my roof replaced when you can't even show up for an estimate....not just late for the estimate, didn't show up AT ALL. Call center was no help, they told me twice that someone would call back and no one ever did. Great first impression, guys.

The service was fast and very friendly. The GAF material looks amazing on my house. The staff delt with my insurance company, and all I had to pay was my deductable. I highly recommend Empire Roofing to anyone who needs a new roof, especially with hail damage. Duluth, MN