based on 331 reviews
had a great experience, employees were very, nice especially Milly. she went out and beyond to help me. giving 5 stars!
Awesome experience today getting a tooth extracted. Dr.& assistant ( Milli) made me feel really comfortable.
Everyone was very pleasant , and helpful. Dr Medina answered all my questions. And I appreciated his honesty.
Friendly staff and attentive as well, had a good experience.
I had my cleaning today with Sharon and she was great! She was so gentle, yet I still feel like I got a thorough cleaning. 10/10.
Lexi is amazing! She has been so nice and caring since I started with EOD. The doctors are friendly and great. The customer service is pretty good. Can't complain!
Dr. Karim Morales has the most innovative, professional, creative skills in dentistry. He is gentle, kind, approachable, & explains procedures amazingly. His excellent manners & office staff (Abby, Milly, Lexy, Karin, Sharon) make this the place to be! We have been here for 12 years & my family of 6 ❤️ love them ALL!!
I can’t give them not even one star. I have to mark one otherwise I could not proceed. I left this clinic many years ago because of their billing department. They give you an estimate one day and when you go the next appointment they change it and give you a different amount. Then when you go for your procedure , they are talking about a complete different amount much higher than the first one. A... More
I can’t give them not even one star. I have to mark one otherwise I could not proceed. I left this clinic many years ago because of their billing department. They give you an estimate one day and when you go the next appointment they change it and give you a different amount. Then when you go for your procedure , they are talking about a complete different amount much higher than the first one. All the time there was something different in the amount of money to pay. The work was done however the procedure code did not match the charges sent to the insurance. I found this out years later. My son which no longer live with me went to his appointment almost a year ago, the office told him he had dental coverage so he went ahead with the appointment. He was charged $140 at the time of the appointment, this is even they said he had coverage. Later on, East Orlando Dental called him to ask him to pay an additional $150 . What are they doing? Now they are saying he didn’t have dental coverage. I knew that after my son turned 22 he no longer had dental coverage. However not only he doesn’t live with me , East Orlando Dental told him that he did have coverage. Who check the patient’s eligibility at East Orlando Dental? It is obvious that someone doesn’t know what the heck they are doing or NOT doing their job right. Today my husband goes to his cleaning appointment and they wanted to charge him $96 . Our dental plan does cover 100% the cleaning but the office insisted that the plan doesn’t cover it. IT IS OBVIOUS THEY ARE LYING OR DON’T KNOW WHAT THEY ARE DOING. I looked online our benefits and it doesn’t include 2 cleanings per year INCLUDE 3 CLEANINGS PER YEAR. The receptionist was rude and I was livid with them. I don’t recommend this office, I can’t imagine how much money they collect from patients unfairly. PLEASE WATCH the charges this office gives you. Can you imagine how they deceive and trick patients collecting extra charges or incorrect charges especially the elderly or patients in their early 20’s that doesn’t know too much about how this works. I have to say Dr.Morales is a good guy. I liked him as a dentist but COMPLETELY disagree on how the work their billing department. This department has been needed an improvement for many years already. IN RESPONSE TO YOUR NOT TOO GOOD ANSWER. IF YOUR OFFICE BECAME OUT OF NETWORK FOR ALL HEALTH PLANS YOU SHOULD’VE INFORMED ALL PATIENTS WHEN THEY CALL TO SCHEDULE THEIR APPOINTMENT AND BEFORE ANY PROCEDURE. MY FAMILY HAS BEEN PATIENTS IN THAT OFFICE FOR YEARS AND NEVER HAD AN ISSUE WITH THE INSURANCE COVERING A SIMPLE DENTAL CLEANING. THAT IS DECEIVING YOUR PATIENTS. Less
They apparently don't take ANY insurance policies at all. It was not like this last time my family was here. When we arrived at the scheduled time, they finally told us that we'd be forced to pay everything out of pocket(again, it was not like this before). Then, they had the nerve to charge me for a cancelation fee when I told them I didn't want it anymore after learning this. Ridiculous. I've a... More
They apparently don't take ANY insurance policies at all. It was not like this last time my family was here. When we arrived at the scheduled time, they finally told us that we'd be forced to pay everything out of pocket(again, it was not like this before). Then, they had the nerve to charge me for a cancelation fee when I told them I didn't want it anymore after learning this. Ridiculous. I've also always had problems with them adding charges to my previous appointment when I show up again. Edit: Hi, I see you saw this review. I am not the one getting treatment, but I am certainly the one that needs to pay for my family's care. Less
Hats off to East Orlando Dental. The customer service by the staff was five star from beginning to end. Dr. Morales’ personality was welcoming and comforting, he and Dr. Sharon, who did my deep cleaning, were the ultimate professionals. Dr. Sharon educated me as she worked and regularly checked to ensure I was ok during my cleaning. Thank you for such an AMAZING experience.
BEST DENTIST IN ORLANDO !! I wouldn’t go anywhere else because the amount of trust I have in the doctors and staff ! The office is impeccable, very clean ! And they even off care credit for more expensive procedures. So grateful for Abby, Milly, Dr. Morales, and the entire staff ❤️ I always feel like family when I come here
Hands down the best dentist in Florida! The staff are incredible and welcoming. The DR is fantastic and always does an incredible job no matter what the need is!
NEGLECT OF CARE!!!!!! I went for an emergency appointment and when I questioned my treatment, I was I was met with extreme disregard and hostility from the staff.I cried in pain and refused to leave until the doctor spoke with me on my hesitancy because I didn't want it to get worse. When my infection got WORSE because of this dentist and I suffered in pain all weekend I wasn't allowed to talk t... More
NEGLECT OF CARE!!!!!! I went for an emergency appointment and when I questioned my treatment, I was I was met with extreme disregard and hostility from the staff.I cried in pain and refused to leave until the doctor spoke with me on my hesitancy because I didn't want it to get worse. When my infection got WORSE because of this dentist and I suffered in pain all weekend I wasn't allowed to talk to the doctor and was told I was hostile and needed to find a new doctor. Will be reporting for neglect of care!!! DO NOT SEE THIS DENTIST!!!! Im in shock based on the reviews I read here which is the reason I came. Don't let yourself make the mistake and be the one they don't care about like me. It's not worth the pain. I will be filing a complaint with the Florida Board of Dentistry. Less
I love Dr. Rodriguez because he does everything with the utmost care and precision, and offers 20+? years of experience. He did a filling for me and 3 caps. He also did a painless tooth extraction. Each time he treated me with the utmost care and respect, giving me his honest prognosis, letting me voice all the different options i read about and giving me suggestions to let me decide. The tooth c... More
I love Dr. Rodriguez because he does everything with the utmost care and precision, and offers 20+? years of experience. He did a filling for me and 3 caps. He also did a painless tooth extraction. Each time he treated me with the utmost care and respect, giving me his honest prognosis, letting me voice all the different options i read about and giving me suggestions to let me decide. The tooth cleaning by his assistants is excellent too. Everyone is friendly. I arrived at Dr. Rodriguez after going through a different dentist who made lots of mistakes, causing me to get a root canal. If you don't want to waste time, start with him and know you're in good hands. Less
Lexi the dental assistant was so nice! She made sure I felt comfortable for the entire visit. Dr. Morales was thorough in answering all my concerns. Front desk staff was so welcoming I loved every second of my visit.
Un trato excelente y profesional
Upon arriving at East Orlando Dental I was checked in by a dental hygienist. Once the front desk staff returned from there lunch break I was asked what services I was expecting. Before I could answer I was informed what the prices would be for me if I received all the services they recommended, due to the fact I hadn't been there in over 2 years. I explained that I have insurance. She rebutted by... More
Upon arriving at East Orlando Dental I was checked in by a dental hygienist. Once the front desk staff returned from there lunch break I was asked what services I was expecting. Before I could answer I was informed what the prices would be for me if I received all the services they recommended, due to the fact I hadn't been there in over 2 years. I explained that I have insurance. She rebutted by indicating I'd still have to pay $289. I asked, why wasn't I informed of this prior to my appointment. She didn't have an answer. Needless to say, I immediately left the office without being seen. A complete waste of time. And poorly run front desk. Transparency is paramount! This is something that hasn't been made a priority at this dental office. Someone needs to share this information with Dr. Morales. Otherwise, he will continue to lose patients, like he lost me! SMH.... Less
Could not fill out paperwork on the phone, so I couldn't get a cap put back on. Even offered to pay in cash.
Excelente servicio! Fuimos atendidos muy bien y el personal maravilloso!💯
Stopped in to get some information about the location and doctor's and Abby was the absolute best her upbeat personality was definitely the best thing about this place. She's very helpful and we'll informed about all my questions.
Friendly and knowledgeable
Super nice staff. Never took care of my teeth as a young kid, the staff here has been super understanding and helpful. They’ve taught me everything about what needs to be done and how to correct all the issues I am facing. A plus is that they are very gental compared to all my other dentist experiences.
Been here for years and keep coming back. They're great!
Quick and easy. No waiting time very friendly and family oriented. Love this dental office. Dr Morales explained everything through my whole extraction. Did not even know he was done. Found my dentist for life. Thank you East Orlando Dental. You are great.
Scandalous. This office can’t explain charges billed. Also they can’t give an explanation of benefits for the insurance company. I’ve overpaid and never received a credit. When you ask they give you the runaround and act like they don’t understand what your asking for or give you random answers that don’t have anything to do with the original question. Scandalous! Beware of this office unless you... More
Scandalous. This office can’t explain charges billed. Also they can’t give an explanation of benefits for the insurance company. I’ve overpaid and never received a credit. When you ask they give you the runaround and act like they don’t understand what your asking for or give you random answers that don’t have anything to do with the original question. Scandalous! Beware of this office unless you are self pay. Scandalous. Scammers Less
GREAT TEAM!! I received some work and I Am joyful to say they did great work. Everyone was very nice and helpful. Mrs Helen was so great in helping me feel comfortable , internally and with the work that was completed (making the proper adjustments ect..). Even "Milly" was helpful even recommended great shows for me to watch while I waited! LoL...
got to meet new doctor Absolutely nice guy. Fits in with everyone in the office. Good place to go get your teeth checked out
Great environment, All the staff was very professional and courteous. If you're looking for a Dentist a with great staff and a relaxing atmosphere this is it.
I went to east Orlando Dental have my best experience with my extraction 100% recommend Amilcar Padilla
All I can say is WOW!!!! I was sent here from the VA with what I thought was going to be major work but they took there own x-rays and looked themselves. They determined that I didn't need as much work as requested. The appt was made fast and the staff was above awesome. Very friendly and down to Earth office. I don't really like dental work and I get very nervous. I was put at ease very early on... More
All I can say is WOW!!!! I was sent here from the VA with what I thought was going to be major work but they took there own x-rays and looked themselves. They determined that I didn't need as much work as requested. The appt was made fast and the staff was above awesome. Very friendly and down to Earth office. I don't really like dental work and I get very nervous. I was put at ease very early on. They made sure I was good and numb prior to the procedure. I didn't feel a thing. I one million percent recommend this office for all your dental needs. I will be bringing my family here from now on. Thank you and your staff for a beautiful experience. Less
Excellent Service and Wonderful, caring Staff.
I live my dentist and everyone there very fun and caring a very enjoyable office highly recommend
Great Drs and staff! And it’s so convenient that you can get almost all dental procedures in one office!
If I could give this office staff a 0 star I would. The ladies are unprofessional changing my appointment at last minute without a sincere apology. Dr. Morales went MIA and no one knows what happened to him. They quoted me one price and I signed paperwork with the quote 1 month later they doubled the price stating that those are the new year prices. They tried to charge me 2x for the same service... More
If I could give this office staff a 0 star I would. The ladies are unprofessional changing my appointment at last minute without a sincere apology. Dr. Morales went MIA and no one knows what happened to him. They quoted me one price and I signed paperwork with the quote 1 month later they doubled the price stating that those are the new year prices. They tried to charge me 2x for the same service however I still had my cc charge and invoice. I do not recommend this dental office at all!!!!! I was paying out of pocket and I believe the ladies in the office were trying to keep the extra cash. If paying with insurance make sure they are not over charging your insurance company. Also, many front office staff and Dental Assistants work on commission so check your invoices. Less
I 100% had a wonderful experience the assistant Hellen was amazing and treated me so sweet ,I really liked Dr.Medina and the front office thank you everyone for everything.
The VA sent me to East Orlando Dental for a crown. All I can say is what a great experience I’ve had! The office is clean and the energy is lifting, everyone is happy and so kind! The temporary crown procedure went so smooth and pain free, I absolutely adore Helen my dental assistant, kind, friendly and down to earth, making you feel at ease. The Doctor is awesome, I’m so afraid of needles, e... More
The VA sent me to East Orlando Dental for a crown. All I can say is what a great experience I’ve had! The office is clean and the energy is lifting, everyone is happy and so kind! The temporary crown procedure went so smooth and pain free, I absolutely adore Helen my dental assistant, kind, friendly and down to earth, making you feel at ease. The Doctor is awesome, I’m so afraid of needles, especially in the mouth, but had no issues at all, numbed me first and did not even feel the shot, no pain during or after. In fact I went to lunch 2 hours after and am fine! Thanks team 😊🙌🏻❤️ Less
The best 100% ❤️❤️❤️
Great place! They are really friendly and respectful here! Had a great first visit with the staff and Dr. Morales.
Very pleasant and professional staff. My son seems to think they have a 5star restroom as well 😂😃
The customer service is amazing! From the front desk, hygienists, to the doctor...amazing! All the staff are very friendly and welcoming and answer any questions you have. I definitely recommend anyone looking for a dentist to have your cleanings or any other work done to come here! You will not be disappointed.
WOW! What a great experience! I called for a emergency appointment and was greeted by the most pleasant person on the telephone. It was my lucky day because they could get me right in. Once I arrived I was shown around the office and immediately was put at ease for my visit. All of the staff was amazing and very helpful, the Dr. was just as nice and so pleasant when working on my teeth. This will... More
WOW! What a great experience! I called for a emergency appointment and was greeted by the most pleasant person on the telephone. It was my lucky day because they could get me right in. Once I arrived I was shown around the office and immediately was put at ease for my visit. All of the staff was amazing and very helpful, the Dr. was just as nice and so pleasant when working on my teeth. This will definitely be my dentist office for life. Thank you again to all the staff! Less
They have always been fantastic with taking there time and explaining everything before beginning. I enter and leave with no complaints. Nuff said!
La atención de Milli y la del Dr Morales fue excelente
I love everyone in this office. My dentist is by far the best. He is a perfectionist. The girls at the front desk always go beyond all my needs.
Went in for a temporary crown , walked out with a temporary crown looking better than most permanent crowns I’ve seen all thanks to dental assistant Hellen for taking her time and show casing her pride in the work that she does & Dr.Karim Morales for his on point diagnosis and observance
The Dentist was very professional and knowledgeable. I felt comfortable that he is my Dentist.
This was such a great experience, the staff are all super friendly and amazing. I am so glad I found the East Orlando Dental group!
Doc is great, helped me when I had a bad wisdom tooth, got my fill ins done with the most care and kept it honest with me. Very informative and experienced doctor. Top dentist in fact. Will continue to do business here
The staff at East Orlando dental were very friendly I was not expecting to get the VIP treatment I am very satisfied they explain to me everything they were going to do before they did it they made me feel very comfortable I will recommend them to anyone
I took my husband to there office for the first time and my husband is not some one for pain and he told me that he didn't feel pain at all he would recommend people to go see them they treat you really well and if you need to go see a specialist they help with that also the staff are really great so if you need to go see a dentist try Dr Morales great dentist 🦷🦷
Everyone at the office was very nice and welcoming. All of my questions were answered and the whole experience really helped ease my anxiety.
El mejor doctor de Orlando su personal,un éxito, Pacientes con y Con mucho Amor!! Los Felicito!!
Great service!
Best experience have replaced my implant and extraction 0 pain very happy in everything all job made by Dr.Morales . Dr Morales es el mejor dentista que visitado todo mi tratamiento a Sido sin dolor me siento bien contento con su trabajo lo recomiendo un 100% Gracias Dr. Morales. Lo mejor habla Español.
Dr. Morales and his staff are the very Best!!! I would recommend them to all My friends and family. They take great care of you and make you feel comfortable at all times. Thank you so much for your wonderful care❤️
Excelente Ubicación Buena Atención 👏 Buen Servicio 👍
Gracias por su atención con todo el personal de la clínica excelente trabajo.
Muy profesionales
I had 2 teeth removed. The whole experience was great. They are caring, friendly and no pain no anxiety. I plan to go back.
El staff y Dr. Karim Morales, son excelentes, altamente recomendados
All of the ladies at East Orlando Dental is very nice. The hygienist yelina was very experience and shared knowledge how to take care of my teeth. Today I got my days mixed up and Kiara said "no worries" we can get you in". Everyone here makes you feel welcome.
This office is equipped with such beautiful and personable staff. Monica, Kiara ( patient coordinators) , Gigi ( dental hygienist) and the marketing coordinator Geraldine we’re all lovely and provided such great customer service. Dr.Morales is also lovely and very thorough at what he does. And if you’re Spanish speaking they are here for you too! Overall 10/10 experience and would recommend my f... More
This office is equipped with such beautiful and personable staff. Monica, Kiara ( patient coordinators) , Gigi ( dental hygienist) and the marketing coordinator Geraldine we’re all lovely and provided such great customer service. Dr.Morales is also lovely and very thorough at what he does. And if you’re Spanish speaking they are here for you too! Overall 10/10 experience and would recommend my family and friends. Less
Nice staff! Marian was amazing! Love her!
don't go here. you'll pay 4 times more than other places and the quality of work is very poor. they are VERY pricy and the office manager Abby is extremely fake and refused to give a refund when I was overcharged because they charged me as if I didn't have insurance. the rest of the staff is great but the dentist isn't that great. go somewhere else!
This dental office was recommended by a friend and boy am I glad. They have taken care of my daughters teeth without judgment. She is Autistic and was having trouble keeping her teeth clean now she has a perfect smile. Highly recommend to friends and family.
The doctor and staff were amazing. I was very skeptical after having multiple issues with dentists pushing ones own objectives. This doctor was amazing and definitely not looking to over treatmentize a patient. He also established a priority list of issues and treatment plan. As an added bonus, they gave me a gift for being new patient.
Very friendly and knowledgeable.
Dr. Morales is an excellent, leading edge dentist. He often sings while he works on you, and I have found him painless! He has a wonderful, caring staff and most excellent dental assistants and hygienists. I highly recommend East Orlando Dental!
Dr. Morales is one of the most honest and awesome dentist I've seen. I will recommend him to anyone that needs a dentist. A very straightforward dentist and very likeable.
Friendly, helpful professional staff! Gigi is my new favorite hygienist! A+
My wife and I had a great experience here. Staff was very attentive, courteous and friendly. The general dentist was very informative and explained everything in detail. We’ll definitely continue our business here.
All The Staff Was Wonderful, Dr.Morales took the Time to Explain everything, Along with His Assistant, He Did A Treatment Plan That's Affordable, The Office is Very Clean ,And They Make You feel like Family.I was Complaining about the Drive there that took Me About an Hour,But To Have A Great Experience, I would go back Every Week if Needed.....lol
Love this Dental office. The dentist is great and his assistants are exceptionally amicable and caring I am so glad my husband found this office. Keep up the good work.
This is the best Place for your dental needs. Staff are very nice and friendly!
Excelente servicio ,
quick & didnt feel nothing ‘ Dr.Morales was good & Victoria
Caring and friendly staff. Always willing to accommodate appointments. Wonderful dental work.
Great experience, the staff is professional and friendly. Definitely recommend them.
Asked for a copy of my x-rays 4 separate times. Staff wouldn't comply. Going to a new dentist.
Great service! All the staff are nice!
Great atmosphere and great people!
The service is great. Dr. Morales and dental hygienist have great precision and focus. They have empathy for the concerns of the patients. They pay attention to concerns, and as they do their work they educate the patient. They end with specific effective directions that give you comfort and results. When I first started going there I was very anxious, sick and felt sort of hopeless for the pain ... More
The service is great. Dr. Morales and dental hygienist have great precision and focus. They have empathy for the concerns of the patients. They pay attention to concerns, and as they do their work they educate the patient. They end with specific effective directions that give you comfort and results. When I first started going there I was very anxious, sick and felt sort of hopeless for the pain I had in my mouth. I though I would never feel normal again. Thankfully I stayed and I am still there feeling great! Less
Great service, definitely recommended.
Great customer service.
Me encanto el trato tanto de su asistente como el del Dr, excelente equipo.
Excelente Servicio, Lo Recomiendo
Always amazing service! Have been going for two years!
I Recomended this doctor is the best bring a good services good cleaning
Excellent attention. Very satisfied with the service.
The staff was very nice and hospitable. The facility was very clean and covid safe. They also are able to fit you in in an emergency situation. I would recommend them to anyone.
Dr.Morales is an artist of his craft, and the dental hygienists are very thorough and in my experience pleasant every time.
Very thorough initial exam. Liked how DR> MOrales explained the options, costs, and recommendations very plainly. Staff went out of their way to make you feel comfortable and valued.
Dr Morales and his staff are awesome and very Professional. Dr Morales takes away the anxiety from your visit His way of calming you down is by Singing. I highly Recommend DR Morales and his Dentistry He is So highly Knowledgeable.
This by far is the best dentist I have ever been to. Very educational in the process he breaks everything down so you understand from start to finish on top of that he is just all around kind person and I have to say he also has an exquisite taste in music. I would like to add that it is always clean and fresh in their establishment. Top notch services!
Todos Son Excelentes!!!
Good as always Great staff
Very clean, polite staff, friendly and efficient in all areas including a dentist who explains everything well. So much more personal then the big chain type dentist facilities I have been goin to. 5 STARS
Best Dentist and Staff ever !! Joanne was the oral Hygienist did a fantastic job cleaning my teeth. My wife and I are happy patient's .
The Dentist was very thorough in explaining my plan of care. The staff was professional and I like the Covid restrictions they are taking.
East Orlando dental is extremely extremely GOOD at what they do like seriously the entire staff 5 Star service all the way . Normally I am afraid to be near a Dental office but I was extremely calm the office space is not like the average Dental office I have seen not intimating at all. Dr Morales Talks to you through the process and procedure Thank you So much see you soon . Kerry T
Very friendly and professional,happy with my visit I was able to see the hygienist for my cleaning the same day. Thank you
This is a awesome place with excellent service.. I would highly recommend their services 👍
I will be transferring to another Dental Office. I have not been pleased with the services for sometime now. Everytime you look there is a surprise charge or they forgot to charge you something, etc. Its time for me to go elsewhere. Please research others before going here.
Moved to Orlando recently and needed my second cleaning before the end of the year. They were able to fit me into the schedule on short notice. They’re Covid protocols made me feel safe. The Dentist was very personable and thorough. The hygienist Joana was very gentle and informative. Overall had no complaints about this office and would recommend to others.
First dentist office where I’ve been that one, I didn’t have to wait hours after my appointment to be seen.two, everyone was extremely nice! They took the time to explain every single thing to me and tell me my best options, which wasn’t even the most expensive options like previous dentists I have been to. I had an emergency and they were able to fit me in just hours later. The ladies at the des... More
First dentist office where I’ve been that one, I didn’t have to wait hours after my appointment to be seen.two, everyone was extremely nice! They took the time to explain every single thing to me and tell me my best options, which wasn’t even the most expensive options like previous dentists I have been to. I had an emergency and they were able to fit me in just hours later. The ladies at the desk were super sweet and helpful and didn’t ignore you or have an attitude with you like once again, a previous dentist office staff was. They were just all great. The lady tech that took my X-rays was great. Super sweet, gentle where I was having the pain and nice all around. The doctor was nice as well. Explained the issues I was having very clearly and was very upfront in why it was my best option without trying to get me to do a very intensive,lengthy and expensive process if it wasn’t necessary. Overall, I would have to say that this is the best dentist office I’ve been to in a long time. Just their attitudes alone was something to make me choose this dentist every time. Thanks fo all your help and kindness to the entire staff. -Tiffany t. Less
I am very scared when it comes to dentists. I am 55 years old and still will sit in that chair and cry like a three year old. This dentist was the best dentist I have ever been to in my whole life and I have had lots of teeth pulled. I just don't have good teeth in the family. He took his time and made me feel very relaxed and made sure that I was good and numbed up. He even used some orange stuf... More
I am very scared when it comes to dentists. I am 55 years old and still will sit in that chair and cry like a three year old. This dentist was the best dentist I have ever been to in my whole life and I have had lots of teeth pulled. I just don't have good teeth in the family. He took his time and made me feel very relaxed and made sure that I was good and numbed up. He even used some orange stuff to put on my gums before he injected the needle. It took nothing but 2 minutes to get my tooth out and it was chipped off at the gum line. If you are looking for a dentist this one is it! Everyone in the office was also very kind and took many precautions against this virus. One thing I do have to say though I don't understand why dentists have to be so expensive same goes for doctor though. Less
Courteous and friendly staff would definitely recommend
I had a great experience at East Orlando Dental, the staff and the Doctor were great with calming my anxiety during my visit! I would recommend this office.
I was always very uncomfortable about going to the dentist, until I visited East Orlando Dental...WoW Really Great Staff, and Dr's. I believe that through this experience here I have actually lost my fear of going to the dentist. With the Doctor's 20 years of experience it showed right through. No pain, very calm and tranquil environment. They made me fell very at ease...Thank you so much East Or... More
I was always very uncomfortable about going to the dentist, until I visited East Orlando Dental...WoW Really Great Staff, and Dr's. I believe that through this experience here I have actually lost my fear of going to the dentist. With the Doctor's 20 years of experience it showed right through. No pain, very calm and tranquil environment. They made me fell very at ease...Thank you so much East Orlando Dental, I can now go and do work on my teeth that I've been putting off for decades, thanks to your incredible team of professional. I will highly recommend you without a blink of a eye..... Absolute Amazying Team! Pedro Less
Re-cemented Bridge quickly. Staff is very friendly and professional. Thank you. Good to see you all again.😊
Dr. Morales and the staff are especially friendly and accommodating. I had a dental emergency and they were able to fit me in next day.
I have been with this office for over 10 years. And they have always done and excellent job. Dr. Morales and staff have always been very professional.
Nice staff and the doctor is super nice as well!
If you’re experiencing tooth problems and don’t have insurance contact your East Orlando Dental office and allow the ladies and the Dr take care of ALL your dental needs. I did not feel a thing for my tooth extraction. Thank you Dr. Morales and the ladies @EastOrlandoDental
Awesome service by entire staff!
Great staff definitely recommended, I love how clean everything is and you’re a priority when you sit on that chair
It’s amazing place! From the staff members to Dr. Morales, very knowledge and always meme you feel welcome.
This place will never actually give you want you ask for, and will lie about prices to squeeze every last penny out if you. I'll never go here again and if they ever call me again (which you will endure endless texts and calls) I will give them an earful. A bad practice practicing bad habits. I'll pass
I had a welcoming experience, Greeted by smile 😊 Checked my temperature, requested to have a seat 💺 In few minutes they took me in and xrays were taken Followed by meeting my Dr , the whole thing is it was Wonderful experience, I keep them as my favorite office
Un lugar que no se ve tan absurdamente caro como lo es, la asistente muy profesional pero el médico ni siquiera me revisó mi dentadura y de paso me dió un estimado de $4,000 por una muela 🦷
I absolutely love the hygienists here. I used to see Marlene who was incredible but she has since left to care for her grand babies. I was nervous to have a new hygienist as I've been with Marlene for... over 5 years now? However, Joanne (sorry if I spelled that wrong!) made me feel so comfortable. My teeth feel SO clean and she was able to do that with a gentle touch. Some hygienists are a bit a... More
I absolutely love the hygienists here. I used to see Marlene who was incredible but she has since left to care for her grand babies. I was nervous to have a new hygienist as I've been with Marlene for... over 5 years now? However, Joanne (sorry if I spelled that wrong!) made me feel so comfortable. My teeth feel SO clean and she was able to do that with a gentle touch. Some hygienists are a bit aggressive and well... my teeth are sensitive so I don't appreciate that. As for Dr. Morales... there has NEVER been an issue with him. He's always SO cheerful and whole heartedly loves his job. During some of my procedures with him, I've had the added bonus of him singing! Honestly Doc is incredibly thorough, likes to educate his patients, and will never put something on your an unless its needed. I moved 30 mins away and still drive to see them. I also value their COVID precautions as well. You can't be too careful these days. Less
Awesome staff!
Like everyone I have a fear of dentist but they made me feel very at ease. the people are nice and very professional and Mr. Morales is very gentle and great at his work. I love this location it’s wonderful
From the moment of entry, everyone was pleasant and efficient. Cash price for a general cleaning and their new patient special was very affordable. Definitely recommend this practice based on my two visits
Dentist is expensive and does not do quality work. A bottom pair of dentures-- teeth go back far, protrudes out on the side of face, collects food on the side, gums are extremely lopsided. Get treated unfairly. Get run around when try to work things out. Abbey is the rudest person i have ever met. Do not go there. You will not be happy. You will be charged a lot, get poor quality work and... More
Dentist is expensive and does not do quality work. A bottom pair of dentures-- teeth go back far, protrudes out on the side of face, collects food on the side, gums are extremely lopsided. Get treated unfairly. Get run around when try to work things out. Abbey is the rudest person i have ever met. Do not go there. You will not be happy. You will be charged a lot, get poor quality work and be treated rudely by Abby. Less
Excellent experience with my first consultation.
The place is really pretty
I have a major fear of dentist appointments. I LOVE going to my appointments. everyone is so friends and understanding. they take the time to make you feel comfortable and understand your concerns. i would seriously say to set up an appointment. They are wonderful!
Awesome and so profesional staff!!! They make you feel you can trust them. The Dr is so honest on what he see during your evaluation and his recommendation. In the end it will be your decision if you want to proceed with Dr recommendation or develop your own plan based on the evaluation results.
The Doctor makes sure he educates his patients about their conditions and options. They are organized, immaculate, and punctual. The stuff attention is very kind, so that they soothes patients' moods, that normally are anxious when they visit a dentist. I recommend them.
I thought the staff was friendly. The Hygienist was very thorough. The Dr. was very informative and personable.
Highly knowledgeable and caring staff! If you’re looking for a new dentist, look no further! During these trying times of a pandemic, this office has gone above and beyond to make patients feel comfortable and safe! Brittany was over the top kind to us and made our day!! Thank you all!
Great service and attention.
They was so cute and very professional on they job.
I am ABSOLUTELY afraid of every tool the Dentist works with; the drill, the explorer, and especially the needles. Dr. Morales settled all my fears and literally made my experience virtually painless. Because of his ability I will never EVER have another Doctor. I'm so thankful for him. And the staff is Incredible... Salute to east Orlando Dental.
Hi I wanted to share my experience while at East Orlando Dental.My name is Walter Reveron .Resident of Orlando Florida since 2017. My first impression from cleanliness of the facility front lobby to the dental work area.On staff dental worker Milli and Michelle so kind and very skilled in their work area great job girls😎.Last but not least Dr.Karim Morales the level of professionalism and knowl... More
Hi I wanted to share my experience while at East Orlando Dental.My name is Walter Reveron .Resident of Orlando Florida since 2017. My first impression from cleanliness of the facility front lobby to the dental work area.On staff dental worker Milli and Michelle so kind and very skilled in their work area great job girls😎.Last but not least Dr.Karim Morales the level of professionalism and knowledge lets you know that you are getting the best care .Thanks guys .....Very happy costumer.. Less
I have been seeing Dr. Morales for 6 years, he is amazing. I can honestly admit I hated going to the dentist, I had avoided for many years due to shame mainly. I hated my teeth and knew I didn't take care of them. Dr. Morales is the first dentist not to shame me. He was kind, helpful, knowledgeable, and funny! His staff is truly the kindest people I've ever met! Special shout out to Abby you are ... More
I have been seeing Dr. Morales for 6 years, he is amazing. I can honestly admit I hated going to the dentist, I had avoided for many years due to shame mainly. I hated my teeth and knew I didn't take care of them. Dr. Morales is the first dentist not to shame me. He was kind, helpful, knowledgeable, and funny! His staff is truly the kindest people I've ever met! Special shout out to Abby you are truly the sweetest! She worked with me to help me find funding to get a fake tooth. Now, as a teacher, I use the funny things Dr. Morales has taught me about oral hygiene to my students, he really impacted my life positively. Thank you all for your kindness and patience over the years! Less
Patient and professional. They are very kind and gentle. Excellent for those who may have a fear of the dentist.
The staff is the best you can find and I would trust them more than anyone else. You won't find a better dentist office to go too!
It’s so much nice to be greeted with a smile and a sincere hello instead of being charged right at the door for a change. Thank you!!
Dr. Morales and the team always do a great job to make me feel comfortable. They went the extra mile in making sure the office was sanitary and that their patients are treated accordingly in guidelines with the CDC.
Friendly stuff, good doc. (and he can sing too).
There is a calm and easy feeling as you enter the office, Dr. Morales makes the visit pain free (much more than any other dentist). But most important is the attention to detail and beautiful work he does. He is very helpful and honest in helping one weigh options and make decisions about dental work. His entire staff including hygienists, management, and front office are orderly and make the pro... More
There is a calm and easy feeling as you enter the office, Dr. Morales makes the visit pain free (much more than any other dentist). But most important is the attention to detail and beautiful work he does. He is very helpful and honest in helping one weigh options and make decisions about dental work. His entire staff including hygienists, management, and front office are orderly and make the process a breeze. I would highly recommend East Orlando Dental as an excellent dentist. Less
Great facility that was modern and clean. Employees were friendly and thorough. I will use them again
These guys are great! Very professional, detailed, and caring, I highly recommend them.
The dentist was great, however, the receptionist was a bit rude and hostile towards me over explaining the payment of my treatment plan.
Took a while for an appointment. Dentist seemed to be okay with me being in pain. I felt brushed off as he raced off to his other patients. Diagnosed and adios. So many dentist near me that I have the liberty to shop around and find one that will listen.
Had a great experience, so helpful and reasonable prices.
They are the best!
Fantastic! Flew from NY solely to be seen by Dr. Morales. Him and his team were just as outstanding as I had been advised. Will fly again to see him for major work no doubt!
Friendly and professional after initial visit impressed enough to schedule appointment to begin treatment. Will recommend.
Muy servicial y atentos ,rápida atención y sobre todo le explican cn detalle todo procedimiento por hacer , muy complacida mucho éxito
Amazing Staff, kid friendly and very informative. They make you feel comfortable and are very welcoming
The doctor and his staff are very proactive, caring and professional.
Really like the doctor and the staff, they helped for an hour trying to found another specialist for my situation. Kudos!! I love it so much that now even my kids are going :)
so kind & understanding of those experiencing anxiety & worry about their dental visit
"I have to admit , I had my trepidation going to the dentist as I'm sure most of us do. But I was treated promptly, addressing my main concern and was not pressured or given the "hard sell" for other work. Very considerate of my pain. Would recommend to anyone in need !"
Wonderful place, very friendly and knowledgeable staff. Welcoming atmosphere. Everyone is caring and attentive.
My Girlfriend Mayra just left the office after getting a Crown done. She was very concerned about the procedure and the dentist very calmly explained everything in Layman's terms to her. Long story short she is very happy with her pearly whites and the service provided by the dentist and the rest of the staff. We highly recommend them. This will be our dentist of choice from now on!!
Always friendly service! Military friendly.
Awesome
This company keeps spamming me with texts. No matter how many times I send the command to stop texting they still send them. I called the office twice to get them to stop and still I get spammed.
It’s so much nice to be greeted with a smile and a sincere hello instead of being charged right at the door for a change. Thank you!! On another note, Dr Morales, you are absolutely amazing. Best dentist I’ve ever seen. Your confidence is admirable. Thank you for making sure I was comfortable and for making sure I didn’t feel anything pain.
It was nice to meet the new hygienist. Very informative and knowledgeable. Great Job!! It was nice to meet another new hygienist. Great Work!!
I felt like I was being scammed pretty much the whole time. They tell you that it’s going to be one price and then continues to add things on. Once I refused the cleaning because of insurance complications they clearly got upset and insisted that my insurance wasn’t going to pay for it or only some of it so I might as well get it done (pretty much suggesting that I pay for it in full out of pock... More
I felt like I was being scammed pretty much the whole time. They tell you that it’s going to be one price and then continues to add things on. Once I refused the cleaning because of insurance complications they clearly got upset and insisted that my insurance wasn’t going to pay for it or only some of it so I might as well get it done (pretty much suggesting that I pay for it in full out of pocket instead of possibly getting assistance from my insurance that doesn’t begin until July). I was there for almost 2 hours just for x-rays and for them to throw a $10,000 break down of everything I needed done. It was overwhelming. Also for whatever reason they like to whisper... just sketchy people. Less
Excelente servicio...
In June of this year I gave Doctor Karim Morales 5 start. I now regret it. 3 months later I when through 3 root canal and now I lost a bridge that Karim Morales did in July of this year. A bridge that I've only had for two months. The bridge crack in half. Please do your research don't wasted your money with this place. You will regret it. I wish I could go back to June of this year and change it... More
In June of this year I gave Doctor Karim Morales 5 start. I now regret it. 3 months later I when through 3 root canal and now I lost a bridge that Karim Morales did in July of this year. A bridge that I've only had for two months. The bridge crack in half. Please do your research don't wasted your money with this place. You will regret it. I wish I could go back to June of this year and change it all. I when to get a tooth extracted. He offer me a careplan that really put me through alot of pain and the lost of money. I wish I cloul really give this place no starts. I wrote this review with the intention of helping others not to go through what I when through. They decided on replying back to my review pretending to try and help. I emailed them but never got a response back. Here is the proof..... You are asking for an opportunity to make things good and confident that you will win me back as a costumer. If your desire is to really help me, how about if we begin by reimbursing me the money that I payed you for a job that I had to go else where to get done. I ended up paying alot more money. I was not able to enjoy the work that I payed for. 3 months of excruciating pain and living with stress. When I visit your office I put my trust in you and in your team. I gave you an opportunity to make things right when Mauricio Echevarria ask me to do so. I respectfully sat in your office with my wife and listened to what you had to say. I left your office and I gave you that chance to make things right. Days after that I was again in East Orange Endodontist with pain. All I ask is for you to reimburse me the money I lost. They are in business with one goal in mind, and that is to become rich and not care for the patients. Less
I experienced terrible tooth pain and woke up crying last Thursday. My boyfriend called to see if they would be able to squeeze me in. Not only did they accommodate me in as the first available because of my emergency, we were welcomed with incredible, knowledgeable and welcoming staff. From the moment we came in, we were treated amazing! The dental assistants were very kind and understanding. Dr... More
I experienced terrible tooth pain and woke up crying last Thursday. My boyfriend called to see if they would be able to squeeze me in. Not only did they accommodate me in as the first available because of my emergency, we were welcomed with incredible, knowledgeable and welcoming staff. From the moment we came in, we were treated amazing! The dental assistants were very kind and understanding. Dr. Morales is an amazing Doctor. I came in to get my wisdom tooth extracted and Dr. Morales made me feel comfortable and at ease. The extraction was painless and he answered all the questions I had. I highly recommend East Orlando Dental. If you want reasonable prices, kind, professional, knowledgeable and caring staff, come here for all of your dental needs. Thank you so much everyone at East Orlando Dental! Less
I've been a client for more than 10 years and the staff is always friendly and attentive. They make sure you are as comfortable as someone could be under the circumstances. The team always make my visit pleasurable.
As always, the staff is fast, efficient and polite.
Dr. Morales is GREAT! I will be completely honest I didn’t have a problem with dentist until becoming an adult. Well Dr Morales has been helping me overcome that fear. I’ve had 2 teeth pulled and all with no problems. This last ordeal has caused me to leave this review. He was kind and patient. I was nervous and in pain. He reassured me along with Millie. All I can say is Great Job, chair side m... More
Dr. Morales is GREAT! I will be completely honest I didn’t have a problem with dentist until becoming an adult. Well Dr Morales has been helping me overcome that fear. I’ve had 2 teeth pulled and all with no problems. This last ordeal has caused me to leave this review. He was kind and patient. I was nervous and in pain. He reassured me along with Millie. All I can say is Great Job, chair side manners were impeccable. The only thing I would say is the front desk could use a little tweaking. But every Hygienist has been wonderful and the dentist as well. I would recommend. Less
Excellent service,Best doctor he & his teem really care about their paciens👍😀
The staff is concerned and considerate of the patient’s welfare. The dental work has been a pleasant experience and engenders confidence in Dr. Morales and his staff. I recommend the dental services for crowns, fillings and cleanings.
The staff is super friendly and very supportive. I felt very comfortable with my visit. The receptionist is very sweet I was calling around for a dentist and she called me back to make sure I am ok. I am now proud to say this will be my new home. They showed how much they cared and was super super pleasant. I will refer everyone here. Thanks guys you rock.
Everyone is always very nice, and professional. There isn’t much time waiting until you get called back, and the Dentist and staff are very friendly, helpful and knowledgeable! I’ve been coming here for years and I have always been happy!
Very nice staff, clean office and the doctor was gentle. I never felt rushed. I’ll definitely be back
This place is great! I was in so much pain and needed a same day extraction, I was able to seen in a hour. The staff was friendly, from the receptionist, to the assistant Mimi and checking out. They made me feel comfortable and the experience was as pleasant as it could be. Dr Morales was great and got my tooth out in no time. I found a new dentist!! I would highly recommended this place to anyon... More
This place is great! I was in so much pain and needed a same day extraction, I was able to seen in a hour. The staff was friendly, from the receptionist, to the assistant Mimi and checking out. They made me feel comfortable and the experience was as pleasant as it could be. Dr Morales was great and got my tooth out in no time. I found a new dentist!! I would highly recommended this place to anyone Less
They took very good care of me an gave me the best options ,I definitely recommend them as a primary ,Thanks
The most amazing experience I’ve ever had in a dentist office The entire staff kind compassionate and friendly and The Dentist Mr Morales is Par Excellent The Best Dental Office In All Of Florida!
Dr Morales had great manners, explained everything and options. Friendly and helpful staff.
They are a RIP off want to charge you for services you already had BEWARE any dental office that wont take xrays and referrals from another dentist but want you to pay for them again is a RIP OFF dont WASTE YOUR TIME AND MONEY HERE and if you noticed they only respond back to 5 star reviews never 1 star that said that they must be guilty a lot of one star reviews about clients being scammed and t... More
They are a RIP off want to charge you for services you already had BEWARE any dental office that wont take xrays and referrals from another dentist but want you to pay for them again is a RIP OFF dont WASTE YOUR TIME AND MONEY HERE and if you noticed they only respond back to 5 star reviews never 1 star that said that they must be guilty a lot of one star reviews about clients being scammed and treat unprofessional BEWARE OF THIS PLACE Less
This was probably one of the best experiences I’ve had at the dentist or any appointment at that. The staff treated me with care and they were all super sweet. I would highly recommend visiting this office. Extremely professional staff, clean environment, it was all great.
Very good appointment. No wait and it was so good
my visit was great real knowledgeable good care
Great service all the time. Best hygienist and Doctor dentist in the area. Will always keep going to them forever.
Been using East Orlando dental for past 3 - 4 yrs. Great service and professional. Get a cleaning everyb6 months . Highly recommend. Another 3 to 4 years on . Service a professional as it gets. The extra precautions for COVID were excellent. Cheers Dec 2020 . Great service very well prepared for the Covid requirements, safe and clean. Great experience
Dr. Morales is great! Milly is A+++. She takes her time to make sure every detail is right and is always smiling. Shena is so helpful when you arrive and her follow up calls are appreciated too. Abby helps with everything and anything I need and will always find me the answer to all my questions! Thank you, thank you Dr. Morales and team...
Excellent Dr and his staff. Thank you 😁😁😁
I received great service when I went to get checked out. All the staff was nice and friendly.
Great office. Staff is friendly kind and understanding. All are very professional. Have been in search for an office like this. So glad I finally found it.
Extremely helpful and polite staff. Everything during my visit was clearly explained to me so i could understand exactly what was happening.
My first visit today. All the staff were friendly and knowledgeable. They put me at ease right away and made an otherwise stressful situation more comfortable. I felt like the team had my best interest at heart. They were wonderful. Would recommend to my friends and family. Clean and modern facility.
Marlene rocks. Best hygienist ever!
Very professional.......
They are great, friendly, and fast. Keep it you and I will keep coming back👍😎
I really appreciate Dr. Morales and staff. Their pleasant disposition, and easy manner in dealing with me. made my experience painless. I highly recommend their services . Going to the dentist now a days is expensive, but you pay for what you get, the best professional treatment available.
Millie did great to try to calm me down after receiving the not so greatest news in the world. I also appreciate Abby for her positivity and enthusiasm. She always does what she can to make the situation better.
Best Dentist in the Orlando Area!! Highly recommended, Clean Office, Friendly staff. He really takes the time to treat you as his patient, not a number. A+++
Like many people in the US today I don't have insurance but it had been about 3 (+) yeas since I've been able to see a dentist - my daughter being a patient of Dr. Morales & a dental hygienist ( but not with this dentist) suggested (no she insisted) that I schedule an appointment with Dr. Morales. Let me tell you this was truly a wonderful experience and I personally recommend Dr. Morales to anyo... More
Like many people in the US today I don't have insurance but it had been about 3 (+) yeas since I've been able to see a dentist - my daughter being a patient of Dr. Morales & a dental hygienist ( but not with this dentist) suggested (no she insisted) that I schedule an appointment with Dr. Morales. Let me tell you this was truly a wonderful experience and I personally recommend Dr. Morales to anyone but especially to those in particular who haven't had a good experience with a dentist. Who knew that there was ever a possibility of having such a good experience with a dentist - who knew! Even though Dr. Morales and his staff spoke in professional terms they also took the time to explain to me in layman terms their findings, their explanations, and their recommendations. They took all the time needed to make me feel comfortable with them which was greatly appreciated - I know that my next experience with Dr. Morales and his team will be just as good as the first. Less
The staff was very friendly and helpful. The front desk staff were able to get me an appointment right away and I only waited a couple of minutes to be seen. The hygienist and dentist were very nice and made sure I was comfortable at all times. Highly recommend!!
Had a wonderful experience with this place. Very helpful and pleasant staff. Definitely recommend this place to anyone!
I love this place and their staff. I went through a three-month treatment with them that required at least 5+ visits and every single one turned out great. Marlene is a great dental hygienist, Dr. Morales is very professional but friendly at the same time, and Abby will make sure to answer any questions you have. I would definitely recommend this place.
I feel like this dental office only cares about charging your insurance and than saying you have to pay additional things that should have been covered the first time.
**WARNING**MEDICAL MALPRACTICE ALERT** Absolutely horrible place, the management does not train their staff. The management expects all new hires to know how to work their systems from day one. This is an absurd way to run a business. Any business that sets unrealistic standards does not care about their patients. It is unconscionable to expect new hires to work like senior staff on day 1 with... More
**WARNING**MEDICAL MALPRACTICE ALERT** Absolutely horrible place, the management does not train their staff. The management expects all new hires to know how to work their systems from day one. This is an absurd way to run a business. Any business that sets unrealistic standards does not care about their patients. It is unconscionable to expect new hires to work like senior staff on day 1 without even receiving the proper training. This company wastes their patients time by hiring people and not training them. In addition, having a staff not properly trained is a great way for a medical malpractice case to arise. If you care about your teeth, don't go to this establishment. Find a Dentist with properly trained associates. Find a Dentist who takes the time and care to train their staff so patients are treated and cared for correctly. Your smile is most important, don't let this place ruin that. Less
I have been a patient of Doctor Morales for about a year now. Great service and courteous staff.
Doctor Morales was great as well as the rest of the staff. Abby is very professional and knowledgeable. Thank you for the great service!
They took over the office of my former Dentist Dr. Yarko and it was a smooth transition. I have the same confidence I had with Dr. Yarko. The staff is very friendly as well as the hygienist and Doctor. They are very professional and know what they are doing. Would recommend them to anyone.
Very friendly staff and doctor. Explains everything before doing any work, and really takes the time to make sure you are comfortable and pain free (As much as humanly possible. It is the dentist after all).
Such an amazing and genuine staff. Marlene is my all time favorite, can always have a great conversation with her during my visit. Cleanings are always done with a gentle hand. I have been going here for the past five years and have never had a bad experience. Kudos to Dr. Morales for the beautiful office and for keeping my teeth looking good.
Estoy muy contento por el servicio y Lo profesional en todos los procedimientos que me realizaron
Hate dentists, but I won't hesitate to come back here. Dr. Morales and his team are excellent, in fact, our whole family of 6 see them on a regular basis
Dr Morales and his crew are wonderful. Always accommodating and helpful.
Please DO NOT give this establishment your business. I am not one to regularly leave reviews (especially negative) but my experience was so poor that I want to be sure other people are warned before spending hard earned money here. From the moment I walked in I was not greeted and completely ignored at the front desk. Once seen (30 minutes late) I took advantage of the new client special of X-... More
Please DO NOT give this establishment your business. I am not one to regularly leave reviews (especially negative) but my experience was so poor that I want to be sure other people are warned before spending hard earned money here. From the moment I walked in I was not greeted and completely ignored at the front desk. Once seen (30 minutes late) I took advantage of the new client special of X-rays, exam, and cleaning for $56. I was then told I needed a "gingivitis" cleaning for another $99 and they would not perform a regular cleaning until 2 weeks passed. I was also charged extra for a prescription mouthwash. They assured me I would not be charged at my next visit since I had already paid for my cleaning. Two weeks later (today) I arrived and was asked to pay another $30 for fluoride. This was not mentioned during my previous visit. I declined. My hygienist then told me I would need to pay $1,000+ for a "deep cleaning" or else she would not perform any cleaning at all. I told her I could not afford that, and insisted that a basic cleaning would be better than NO cleaning...but she refused. She then told me about a woman who she saw earlier in the week who also expressed feeling "scammed" out of her money by this same situation. **I must mention however BOTH hygienists I saw during my visits were wonderful. Rachel was very professional, polite, and I really appreciate her effort. However, when I got to the front desk Abby became extremely rude and abrasive. She told me she would only refund me $12. $12?!? She insisted that because I took advantage of the new client special that was all she could refund me even though I had no cleaning done. When I became frustrated and asked for a breakdown of their prices, she told me I "had a bad attitude". Her tone was sarcastic, and un-professional from our first encounter. She did offer to raise the refund to $20 and I accepted. I then asked to speak to the dentist personally to inform him of my poor customer service, and she aggressively told me I could wait until he was done with all 6 of his clients for the day. It has now been 2 weeks and $170+ and I have not had my basic cleaning. I will NEVER be returning, and am very disappointed in my overall experience. I spent a lot of time researching new dentists in the Orlando area, and was really hoping this would be a positive outcome. I feel scammed. Less
Very Professional office staff and friendly. Appointment reminds by text and auto add to my calendar. Pain free teeth cleaning left with a smile. Can highly recommend, 5*+ .. I been procrastinating for several decades on having my wisdom teeth extracted. Dr Morales, provided me with an excellent diagnosis for why it was recommended treatment. I was scheduled in; all costs of what was to be per... More
Very Professional office staff and friendly. Appointment reminds by text and auto add to my calendar. Pain free teeth cleaning left with a smile. Can highly recommend, 5*+ .. I been procrastinating for several decades on having my wisdom teeth extracted. Dr Morales, provided me with an excellent diagnosis for why it was recommended treatment. I was scheduled in; all costs of what was to be performed was clearly explained to me, what I was responsible for and what the insurance would cover. All options were provided and I felt enabled to select the procedures I wanted and not other options. Anyway, Wisdom teeth extraction was pain free ! Now a day after the procedure; following the treatment plan , still pain free. Thanks and Kudos to the whole team! My Mum says thanks too , her Crown is great !! Less
My expectations were fully met. Abby was great!
I always enjoy the friendliness of the staff and I appreciate the candidness and competence of Dr Morales.
I have had bad experiences with different dental doctor visits. As it was my first time here, as new patient I was skeptical, but my visit went like a breeze. The office gave me a call before to remind me about my visit, which was great I tend to forget my appointments. Moreover the office staff was friendly and co-operative. The hygienist was nice and Doctor was good as well. The best thing I li... More
I have had bad experiences with different dental doctor visits. As it was my first time here, as new patient I was skeptical, but my visit went like a breeze. The office gave me a call before to remind me about my visit, which was great I tend to forget my appointments. Moreover the office staff was friendly and co-operative. The hygienist was nice and Doctor was good as well. The best thing I liked about this clinic was they dont try to rip you off with unnecessary procedures,like some other dental offices. Only complain was the x-ray device its too big to fir in a normal mouth and can hurt sometimes, I am sure there are smaller versions of this available, maybe its time for them to update this. But anyway I would recommend this Doctor to anyone I know. Less
just skip the place
Like always you guys are the best ! I am always getting such great compliments on my teeth and I say thank you ,they look better than my natural one's.
Thank you Dr Moralez, a special thanks to your team. I was a little doubtful in the beginning, but your amazing inspiration quickly did away with any doubts. Your spectacular work and dedication is well appreciated. Thank you so much for a job well done, I am so pleased with the outcome. You are awesome!
Ha sido la mejor experienza que haya tenido al visitar una oficina dental, donde la mayor parte llegamos con el temor de lo que le haran en su boca. Pero comenzando con la sala de la reseccion, la administracion,las enfermeras y radiologas lo hacen sentir en paz y tranquilo para el encuentro con el Dr. quien esuna maravilla profecional. Gracias por mi visita ayer y felicitaciones
front desk staff very rude . i called 2 hours ahead of time too reschedule my appoint and i was told it would be a fee ...funny being the day before i was schedule for a cleaning but the machine was broken.they called me 20 mins before i was suppose to be there too tell me this .staff was very rude .. i will be taking my business some place else ....
having not been to a dentist in such a long time I was nervous about my appointment , but everyone from the time I walked in to the nurse and dr were so nice and explained everything to me from what is going on in my mouth to treatment and payment options ,I truly recommend East Orlando Dental to everyone
It was quick, and the people there made sure to be engaging. I was given a tour my first time and received a souvenir cup. Overall experience was very different from the ones I have had in the past. Great environment!
Today was another painless visit. Everyone in the office was cheerful, and polite. The Dental tech and Dentist clearly explained what was being done. I thought I would never say this but. I actually look forward to seeing my dentist. Thanks Dr Morales..Dave LeVan
You all did a great job!
This place tried to scam me. They told me I had cavities and wanted $800 to fill them. Mind you I am a poor college student. I told them there was no way I could do that. Since then, I have gone to another dentist on two separate occasions (it's been months) and there is no evidence of any cavities. This place lied and tried to take advantage of me.