Julian's Dry Cleaners
2026-03-23T18:29:58.047Z
I dropped off a peacoat and requested an alteration (replacing a button) to which the person said no problem. Went to pick it up a few days later, no alteration had been done and the safety pins were still just sitting where the person had inserted them. I mentioned it to the clerk (not the same person who took my order) and they complained about this person who input the order and said that they had made a lot of similar mistakes lately. I said as long as I wasn’t charged for the alteration I would just take the coat and go. I went home, then realized that the only button that was actually in tact when I dropped the coat off was now missing. So not only did they not fix the button I requested, they also broke the only one that actually worked. I messaged them about it via their website over a week ago and they never reached out to me. Won’t be patronizing this business ever again….