Extremely accommodating and personable! Drove a car to the dealership from another location over an hour away for us to look at! Talked us through the whole purchasing process and work with us each step of the way. Will definitely come back and refer friends for any future purchases!

Absolutely a great experience. Tony was the perfect salesman for my son. He was buying his first car and both Tony and Mark were perfect. No high pressure sales tactics and did an awesome job walking him through the entire process. If the time arises we need another car, we will be retuning.

My husband and I had an amazing experience at Ron’s Automotive. Ricardo and Tony were great to work with. They understood our price point and didn’t try to push cars on us that were over our budget. They were knowledgeable, friendly, and down to earth. And best of all, it wasn’t intimidating like it was when we went to a larger dealership. I 100% recommend checking them out!

Brought a Xara from them and 6 weeks later the transmission went up, they did absolutely nothing to contribute to repairs.

Great experience with Amar! He was very knowledgeable and helped me find a new car for my son. Thanks for the new honda!!

@Tonyroy/@Marklevy great experience car shopping with these guys! Friendly folks that love what they do. Definitely will recommend friends and family.

Tony, Mark and Ricky made my car buying experience fantastic! Very easy, fun and knowledgeable. I left there super happy with my car and the experience. 10/10

Mark, Tony and Rick made my experience at Rons Automotive so wonderful & easy. Thank you guys so much for helping me purchase my first car:)

They seem so nice, but you end up paying for a bunch of stuff that should be marked on the original price and then when something is not working they won't fix it and give you a hard time about it.

They were very friendly and welcoming. They answered any question I had and were very transparent and helpful in my car buying process. It was a great place to get a first car!

I had a great experience! Everyone was friendly and helpful. Mark helped me to get the the best deal I could get, and even called me 3 days later to help me lower my interest rate even more!

Great experience! Had been searching for months for a specific vehicle. We found everything we wanted for a reasonable price. Tony was excellent to work with, very responsive and accommodating.

Had a great experience with the team at Ron’s. They were very knowledgeable, and able to answer all my questions. The purchasing process was quick, and easy, and Mark was great walking me thru all my options. The vehicle was in great condition, and I really am in love with my car. Thank you guys, I am very happy with my purchase!

Wife bought 2016 equinox back in September. She wanted to do this on her own and I’m never one to complain but when she brought it home it had a ticking noise and was told it was a normal sound by their mechanic. By January it shut off when she was driving home and it needs a motor. 105.000 miles. My wife and I are both guilty for not looking further into this but having looked up vehicle history... More

Wife bought 2016 equinox back in September. She wanted to do this on her own and I’m never one to complain but when she brought it home it had a ticking noise and was told it was a normal sound by their mechanic. By January it shut off when she was driving home and it needs a motor. 105.000 miles. My wife and I are both guilty for not looking further into this but having looked up vehicle history after the fact but the vehicle had records of 2 oil changes in 6 years and that’s it. Maybe they did their own repairs but the engine is shot , I hope these guys are members o bbb cause that’s my next complaint will be to them. I gave one star cause had to Less

This is my first car. My parents suggested the dealership and helped with looking for the car. Everyone was wonderful and very nice. The car needed some work when my parents first looked at it but the dealership did everything they promised to do to get the car ready. There was an issue when I picked up the car and again, they did everything to make it right. I have been very happy and would reco... More

This is my first car. My parents suggested the dealership and helped with looking for the car. Everyone was wonderful and very nice. The car needed some work when my parents first looked at it but the dealership did everything they promised to do to get the car ready. There was an issue when I picked up the car and again, they did everything to make it right. I have been very happy and would recommend them. My parents had always heard good things about them. Less

Best dealership I’ve ever been to! I drove over an hour to get the specific car I wanted. It had all the features I’ve been looking for and the price was unbeatable! Ron’s isn’t like other dealerships I’ve been to. With it being smaller than most, it really gave homey vibes that made me feel comfortable and the people were more like family than salesmen! Just amazing! Very polite, helpful, and mo... More

Best dealership I’ve ever been to! I drove over an hour to get the specific car I wanted. It had all the features I’ve been looking for and the price was unbeatable! Ron’s isn’t like other dealerships I’ve been to. With it being smaller than most, it really gave homey vibes that made me feel comfortable and the people were more like family than salesmen! Just amazing! Very polite, helpful, and most importantly HONEST! Tony was an amazing salesman and Mark did wonders with our numbers! 10/10 would recommend! Less

I live in New York State and found a car I wanted in Maryland at Ron's. Dealing with them out of state was easy. I then drove to Maryland and drove the vehical. Both Tony and Mark were extremely helpful in all aspects of purchasing this car. Even to the point of me calling a few days later to ask for help with the insurance. No issues, reasonably priced vehicle, and in great shape both bodywise a... More

I live in New York State and found a car I wanted in Maryland at Ron's. Dealing with them out of state was easy. I then drove to Maryland and drove the vehical. Both Tony and Mark were extremely helpful in all aspects of purchasing this car. Even to the point of me calling a few days later to ask for help with the insurance. No issues, reasonably priced vehicle, and in great shape both bodywise and mechanically. I would recommend Ron's Automotive. Less

Mark and Tony were fantastic and made the car buying process easy and fast. Thank you!!

Bought a truck today from Ron’s Automotive. Great staff and the process was very quick and easy. Highly recommend anyone considering buying a vehicle to look into this place.

Went to purchase a BMW the salesman was straightforward about it not being great and showed me one that ran wonderful. Much respect and welcoming.

Did that guy ever call his mom about his girlfriend

AMAZING DEALERSHIP! Nadia was an excellent sales person. She wasn't pushy at all but very helpful. Ricardo the manager was super helpful, and Mark was amazing! If you want a dealership not like the others willing to work with you, amazing cars, and have the best staff CHOOSE RONS! I drove from 2.5 hours away to get the car l wanted.

Went here to test drive a car and had been communicating with Tony for a few days beforehand. Tony was patient, kind, and CALM. I was in a crunch for time and he had the car ready to go when I got there. He was flexible and even followed up with me after. The car wasn't what I was looking for, but he did a phenomenal job!

real easy place to get a car at they were very helpful with everything and had the exact car i wanted everything went smoothly only took 4 days to get the car

Had a great experiences with Ron’s Automotive, and specifically Tony! Made the car buying process as painless as possible while treating me with patience and kindness! Definitely recommend!

Thank god for this place. I got a great vehicle and wasn’t there for a whole day. I was in and out within an hour. The staff there is phenomenal .

Bought a truck with a bunch of issues they claimed to have fixed but they only replaced one side strut. I checked my brakes and ended up having to put brand new calipers on Both sides because the pistons crumbled. DO a thorough check if you buy from them or you’ll have a vehicle that nickel and dimes you.

This is by far the best experience I’ve had purchasing a vehicle! There was no pressure, haggling and the customer service was stellar. It really felt like Mark and Brian were my uncles taking their time to advise and assist me in getting my dream car. I don’t live close so Brian worked with me to get things started before I got there! Nadia and Ricky were patient and kind with my sons as they ... More

This is by far the best experience I’ve had purchasing a vehicle! There was no pressure, haggling and the customer service was stellar. It really felt like Mark and Brian were my uncles taking their time to advise and assist me in getting my dream car. I don’t live close so Brian worked with me to get things started before I got there! Nadia and Ricky were patient and kind with my sons as they waited for me to complete my paperwork. It fells like a family environment and the customer is given undivided attention! Everything went smoothly. In the future when I’m looking for my next vehicle, I will most definitely check out Ron’s first and if anyone I know is looking I’ll be sure to direct them there. It’s not only a friendly environment but the prices and quality of their vehicles are unmatched…which is why I took the drive. Thanks guys! Less

Brian Kallens was knowledgeable and made my buying experience quick and easy. He delivered my truck to my office

Excellent customer service from Bryan. Did not hassle or push us to get anything and was patient as we looked at several cars. He did not overwhelm and had most of paperwork ready when we came back next day. Mark was very friendly and informative on all paperwork we signed and made it very easy and painless as possible.

Ron’s automotive offers a friendly environment when looking for a car. They go over everything with you and offer all types of warranties. They actually work with all types of credit too! You will really feel comfortable and sastified leaving the lot with one of their cars. Brian was my sales rep and he was very nice and easy to talk to

I loved there energy really nice people an mark an Brian were amazing

Thank you Brian for you're help tonight! I got a much needed upgrade with your help! I appreciate your time & effort with helping me find a great fit.

Nice selection of cars and trucks. Pricing was competitive for the market. Brian was enjoyable to work with and very helpful. Every car includes a $1495 ceramic/cosmetic/key replacement warranty. As far as I can tell, this is not listed on sites like CarGurus. It is posted on the car itself.

Brian along with the entire staff at Ron’s Automative provided me with a great experience when purchasing my daughters car. There was no pressure placed on me to purchase a vehicle and the process was fast and friendly. I would recommend Ron’s Automotive to anyone who is looking to purchase a vehicle.

We recently scoured Maryland looking for a particular vehicle when we stumbled upon Ron’s automotive. Brian was honest, extremely helpful, knowledgeable, and so pleasant to work with. We were able to get the lowest price, had excellent service, and will be return customer’s so long as Brian is still there! Thank you for being a pleasure to work with!

Brian at Ron’s was awesome! Worked with us to get the right car for the right price! Highly recommend anyone looking for used car! Definitely worth the trip out to see them!!

Very kind and helpful. Great experience!

Calie was an amazing help! I wasn't looking to get a car so soon into the new year, but as it does, life had other plans. Calie and the team at Ron's made my car buying experience painless, easy, and actually enjoyable. Thank you so much team!

Great dealer ship! I bought my first car with the help of Brain. It was a great experience, it was a bit time consuming but they made up for it! 10/10 experience

I bought a car from Brian Kallens and am very pleased. Ron's made the process very easy and I got a good car.

I couldn’t have asked for a better experience. A personal thank you to Brian Kallens for helping me get a car when I had started to lose hope. Everyone was beyond friendly while Brian went above and beyond to help make this happen for me. I will definitely buy from them again!

Brian at Ron's Auto was great. He helped me find the exact vehicle that fit me perfectly. He was friendly and professional during the whole car buying experience. He even went above and beyond, to drive to my home to pick me up, so that I could have my 2017 Ford Explorer today/Monday 1/2/23. I will go to Brian from now on whenever I need another vehicle for myself and for my kids.

I just went last night and got a car. Brian was very helpful and explained everything very thoroughly. I was very pleased

Fantastic experience. Everyone there is great, I purchased my Durango through Brian he was great. I highly recommend Ron’s automotive

The service here was great. I bought my car with Brian and Mark. They were very helpful through the whole process and patient as I stumbled through the clerical matters that occurred during the process. The vehicle looked and smelled like it had been thoroughly cleaned. I drove away feeling very positive about the experience.

This was the worst experience I have ever had in my 50 some cars owned in my life. They lied to me from the beginning. My 2015 GL550 had a suspension issue that they said they fixed. The light came on 2 weeks after I took possession of vehicle. And then in 90 days the engine light came on and Mercedes said I needed a new engine. Ron’s looked at it and said they couldn’t do anything bcuz I didn’t ... More

This was the worst experience I have ever had in my 50 some cars owned in my life. They lied to me from the beginning. My 2015 GL550 had a suspension issue that they said they fixed. The light came on 2 weeks after I took possession of vehicle. And then in 90 days the engine light came on and Mercedes said I needed a new engine. Ron’s looked at it and said they couldn’t do anything bcuz I didn’t get their warranty. So they either don’t look at their vehicles before selling or they sell cars knowing they have major issues. They treated me with the worst customer service and they don’t stand by their vehicles. I will not and would not refer my worst enemy to this place. They have still not cooperated in fixing what was wrong with the suspension from the beginning. I live about 100 miles from the dealer and they tell me to bring it to them to look at. I tell them what the issue is and it’s the same issue that they said they fixed but all they can tell me is they will look at it. But they didn’t do anything about the bad engine that I have and the car was purchased in July 2022. Stay away from this place. Less

Wish I would have read the reviews before going to this dealership! What a huge waste of time and a joke. Was looking for a small inexpensive SUV to have strictly for winter driving and found one with them but when we got there they apparently couldn’t find the keys for what we wanted to test drive so have us keys to another (same vehicle but more expensive) and did not make us aware of that at t... More

Wish I would have read the reviews before going to this dealership! What a huge waste of time and a joke. Was looking for a small inexpensive SUV to have strictly for winter driving and found one with them but when we got there they apparently couldn’t find the keys for what we wanted to test drive so have us keys to another (same vehicle but more expensive) and did not make us aware of that at the time we drove. We take the vehicle out and like it to come back to find out that the one we drove and liked was actually 3100 more than what we were supposed to be looking at and driving! We liked it enough that we tried to make a deal (even tho it definitely seemed shady) to have it come out as 5000 more than what it was priced from all the “fees” they add. A cosmetic reconditioning fee (595.00) which was explained as a fee for repairing dents, scratches, rust etc but the vehicle had a huge scratch on the rear drivers side that clearly had rust as well. So apparently that’s a lie and just money in their pocket. Then they throw a mechanical reconditioning fee (1895.00) which was explained as a fee that is charged for any work so it can pass inspection. And many others (not taxes, tags, etc) Either that is the cost of doing business or you mark your prices accordingly. Scam artists!! Less

For the first time, I had excellent attention, very professional. Ron's Automotive, thanks for your help thanks for everything.

Great car dealership, great customers service. wife and I went In as first time car buyers Ron’s autos staff were very welcoming. Brian was outside when we we drove in. He was very understanding of our price point and made us feel at ease. we test drove a few cars and Brian showed us a ford explorer I fell in love with. He make quick with the paperwork. Mark in finance was awesome! As first time ... More

Great car dealership, great customers service. wife and I went In as first time car buyers Ron’s autos staff were very welcoming. Brian was outside when we we drove in. He was very understanding of our price point and made us feel at ease. we test drove a few cars and Brian showed us a ford explorer I fell in love with. He make quick with the paperwork. Mark in finance was awesome! As first time buyers and us not being prepared he was amazing and patient with us as we got through it. 10/10 recommend. Will be back for my wife’s car in the future. Less

Ron’s review Initially I had a great experience and soon after it went down hill pretty fast. They underprice their vehicles then hit you with fees that you’ll never see before. They charge a mechanical reconditioning fee and a cosmetic reconditioning fee. I have bought many cars and have never seen that fee before. Regardless I still feel I paid a good price, just know you’re paying way more th... More

Ron’s review Initially I had a great experience and soon after it went down hill pretty fast. They underprice their vehicles then hit you with fees that you’ll never see before. They charge a mechanical reconditioning fee and a cosmetic reconditioning fee. I have bought many cars and have never seen that fee before. Regardless I still feel I paid a good price, just know you’re paying way more than it is listed for. When I purchased my car there were some scuffs and scratches on it. I was told it would get a full detail and I paid extra for the exogloss which was supposed to be a ceramic coating included. I went to pick up my car the following day as it was going to take them awhile to complete the work. I told them I would be at the dealership around 10am they told me no problem it would be ready. I get there and I’m told it hasn’t been completed yet. Luckily they gave me a loaner vehicle as I ubered an hour there. Not thrilled. Here is where they have decent customer service. The sales manager dropped the car off to my house since it wasn’t ready. However, he lives in my area. The very next day I look at the car because when he dropped it off it was dark. That day I take a look at the car and the scuff marks and scratches are still there. I reached back out to the sales manager regarding this and he reassured me it was detailed and he would look into it and make things right. No chance it was detailed. I detailed cars for 6 years and clearly it wasn’t taken care of. 3 weeks later I reach out again and this time nothing. I texted him and mentioned I was unhappy and I was able to remove the scratches and scuffs with compound polish and a microfiber. Took all of 5 minutes. If it was detailed a clay bar, polish, and buffer would have removed that with ease. I have not gotten a response from the sales manager and it’s pretty poor customer service for them to not provide a service I paid for. Sadly I didn’t have a great experience here. Hopefully changes are made in the near future. Less

Great service, they helped me out alot. I was very pleased.

We flew in from Georgia because of the deal they had on a QX80. Rod was a pleasure to work with from the beginning. He even met us at the airport with the car and was extremely hospitable. They made the process very efficient, knowing we had traveled so far. Mark worked with us on financing and was very detail oriented and caring. Would definitely recommend!

Great Staff! Would definitely return.

Bought my 14 Mini Cooper and 10 RAM 2500 here. Awesome service from the sales manager Ricky and finance manager Mark.

Sold my friend a car he's owned it for 33 days and the motor blew everytime he called he gets the run around and then gets told it's been passed 30 days nothing they can do when he called multiple times before the 30 day mark and kept getting ignored! Horrible service.

Ron's Automotive blew away my expectations. I purchased a 2016 Jeep Cherokee Latitude Plus and the experience of buying was a breeze. The staff, including Ricky, Chad, Skyler, Rod and Mark, immedietly made me feel welcome and spoke to me as if i was a friend instead of just a customer. The car was clean, well maintained, and was at an afforable price. I will definetly be a returning customer. Th... More

Ron's Automotive blew away my expectations. I purchased a 2016 Jeep Cherokee Latitude Plus and the experience of buying was a breeze. The staff, including Ricky, Chad, Skyler, Rod and Mark, immedietly made me feel welcome and spoke to me as if i was a friend instead of just a customer. The car was clean, well maintained, and was at an afforable price. I will definetly be a returning customer. Thank you Ron's Automotive, for all that you do, and you have gained a lifetime customer. Less

Yesterday I purchased a gorgeous 2021 BMW X3. Ron and Mark Levy made the process of purchasing the vehicle seamless. They put my financial needs first and foremost. They looked out for my overall well-being instead of focusing on their bottom line. Best car buying experience I’ll probably ever have!!!!

Very nice staff there in making our purchase of the vehicle they took there time when going over everything with you from beginning to end I highly recommend this automotive lot to anyone who is looking for a car or truck / SUV to buy there at Ron's Automotive.

***SCAM ALERT*** **NEW OWNERSHIP** **SAME LACK OF INTEGRITY** ◾️Absolutely DO NOT buy a car from this dealership. The MEN at this business will LIE to you, STEAL money from you, (add ghost charges after agreed upon sale price) and then sell you a car THEY WANT you to buy, even if it is USELESS to you. ◾️I needed a vehicle to pull a 15ft camper, 2700 lb dry wt. So at least 3500 lb. This was specif... More

***SCAM ALERT*** **NEW OWNERSHIP** **SAME LACK OF INTEGRITY** ◾️Absolutely DO NOT buy a car from this dealership. The MEN at this business will LIE to you, STEAL money from you, (add ghost charges after agreed upon sale price) and then sell you a car THEY WANT you to buy, even if it is USELESS to you. ◾️I needed a vehicle to pull a 15ft camper, 2700 lb dry wt. So at least 3500 lb. This was specifically spelled out to Tony. ◾️Prior to purchase I was told the 2015 Traverse had a tow package and could pull up to 5000 lb. Both UNTRUE. The salesman Tony (House) repeatedly lied to me, gave me false information about a 2015 Traverse. (purchased May 20 2022). "no longer works there" (FIRED). ◾️Neither "Chad" (sales manager) or Joe (Cline) (service manager) will help resolve my issues. ■The SERVICE provided on 9/9/2022 was NOT what was agreed upon. Joe lacks basic automobile knowledge and refused to complete the agreed upon work that was pre-paid. He repeatedly gave me false information about my vehicle and "tow package". He did not install proper wiring. ◾️Both Joe and Chad have limited information about the vehicle's sale, the paperwork is incomplete and inaccurate. When Chad reviewed my file with me he laughed in my face and said "Well you signed it". They both told numerous additional lies 9/8/22 regarding hitch placement which was added to sale price at purchase. ◾️New owner "Mr Gonzalez" has not contacted me despite asking both managers to escalate my concerns to the owner and begin arbitration. I have no choice now other than to REPORT RON'S AUTOMOTIVE and take legal action. THEY have offered no further resolution or response. ***Every website with used car reviews contains numerous complaints describing these issues; RONS AUTOMOTIVE LIED AND PADDED COSTS (for the last 40 years). DO NOT WASTE YOUR TIME OR MONEY HERE. ***The listed sale price for my vehicle was $15,800. The photo shows final price paid and extra cash required at purchase. ***Even with after market hitch installed, max towing capability is 1500 lb. It cannot pull the camper I purchased. *I will update as new information is available Less

The salesman was very nice and helpful. But do not go off of their online prices they are about $3,000 more then what they list.

Nice selection of cars with decent quality. Make sure you look them over and you'll see. They don't hide any issues vehicles might have and will work to get you credit approved and rolling the same day. Didn't feel pressured into buying and it was all a breeze trading in my car that I still owed for the one I wanted to trade up for. Great experience.

Fantastic experience! After searching for almost 3 years for a truck I drove over an hour to find the vehicle I wanted at Ron's Automotive. It was well worth the drive. Not only did they give me an great deal on my trade-in, but Penny from Service was absolutely outstanding. I needed one minor repair and she completely checked the vehicle over and made sure everything was in top shape for insp... More

Fantastic experience! After searching for almost 3 years for a truck I drove over an hour to find the vehicle I wanted at Ron's Automotive. It was well worth the drive. Not only did they give me an great deal on my trade-in, but Penny from Service was absolutely outstanding. I needed one minor repair and she completely checked the vehicle over and made sure everything was in top shape for inspection. I really feel they valued my business and wanted to make sure everything was done to my satisfaction. Thanks again for doing such a great job! Less

Awesome experience, very friendly staff worked with me and had me in and out with a new car. Would definitely buy from here again.

I drove 2 hours to Ron’s buy a very special MINI Cooper and it was worth every minute; not only for the car but for great buying experience with the team at Ron’s Automotive. From the first call to check on the availability of the car to the purchase and close, everyone was helpful and friendly. The team worked together to make process easy and pleasant. The price of the car was excellent; howe... More

I drove 2 hours to Ron’s buy a very special MINI Cooper and it was worth every minute; not only for the car but for great buying experience with the team at Ron’s Automotive. From the first call to check on the availability of the car to the purchase and close, everyone was helpful and friendly. The team worked together to make process easy and pleasant. The price of the car was excellent; however, I would have liked that the reconditioning fee was called out in the listing like the dealer processing fee was. I recommend buying a car at Ron’s because of the people. Thanks to Ricardo for taking the time to send me pictures of the car before they were posted. Thanks to Rod for making the paperwork as easy as it could be. And a special thanks to Mark, one of the nicest people I have ever met. Less

Good prices, good people.

I recently bought my first car with the help of Skylar. It's a beautiful 2016 Hyundai Sonata SE, and it was already in top condition when I arrived at the lot. Very few exterior scratches, no dents. The interior was cleaned very thoroughly, with no smell and everything in working order. Under the hood, Ron's Auto serviced and replaced everything that they needed to do, and that was a big plus in ... More

I recently bought my first car with the help of Skylar. It's a beautiful 2016 Hyundai Sonata SE, and it was already in top condition when I arrived at the lot. Very few exterior scratches, no dents. The interior was cleaned very thoroughly, with no smell and everything in working order. Under the hood, Ron's Auto serviced and replaced everything that they needed to do, and that was a big plus in my consideration. New battery, new covers over the engine. Skylar and the rest of the fellows were very friendly and patient, and upfront and honest about what they were charging and why, as well as very flexible. Other dealers I went to before would force expensive warranties or fees or markups, but the folks at Ron's weren't about that. Instead they were willing to listen to my situation and work with me, to find the best price that worked for both of us. The other cars on the lot that I test drove were all similarly high quality and fun to drive. Of course fewer cars than other dealers, but quality over quantity. In the end I chose the Sonata at a price I am quite happy with. Also they introduced me to one of the best barbecue places I have ever been to. Less

The staff was all very pleasant and helpful. My salesperson, Rod, was new, but careful to get the paperwork done right the first time and arranged for my rental to be picked up so I was saved some trouble. Online pricing doesn’t share what all the fees will be, and there are ALOT (add 25+% of the car price to the final cost) but they worked together to stay at budget. As soon as we sat down, all ... More

The staff was all very pleasant and helpful. My salesperson, Rod, was new, but careful to get the paperwork done right the first time and arranged for my rental to be picked up so I was saved some trouble. Online pricing doesn’t share what all the fees will be, and there are ALOT (add 25+% of the car price to the final cost) but they worked together to stay at budget. As soon as we sat down, all the fees were put on the table, but I think the website could be more transparent which would make the whole experience much better. I paid more than I expected, but I’ve got a car with a good reliability rating, freshly inspected, new tires, and a 3 year warranty! I’m looking forward to getting around in my new microcar! And I would recommend this dealership for anyone wanting a reliable car from a local dealer. Less

My wife and I traded in our two vehicles here to help save some money for our baby on the way. The staff was friendly and helpful. They didn't try to upsell us on cars we weren't interested in. When we purchased the two used vehicles, they kept to their word about fixing the a/c in one car even when it turned into being a thousand dollar job! They fixed it for free. Great people and my best expe... More

My wife and I traded in our two vehicles here to help save some money for our baby on the way. The staff was friendly and helpful. They didn't try to upsell us on cars we weren't interested in. When we purchased the two used vehicles, they kept to their word about fixing the a/c in one car even when it turned into being a thousand dollar job! They fixed it for free. Great people and my best experience buying a vehicle. Less

After arriving at Ron’s last weekend to look at a Jeep and finding out it had been sold right before I got there, needless to say I was not pleased. However, Trevor and Chad immediately accommodated me with driving another Jeep they had on their lot (which was much nicer than the one I originally came to look at). Days later, after countless rounds of negotiation and endless phone calls between ... More

After arriving at Ron’s last weekend to look at a Jeep and finding out it had been sold right before I got there, needless to say I was not pleased. However, Trevor and Chad immediately accommodated me with driving another Jeep they had on their lot (which was much nicer than the one I originally came to look at). Days later, after countless rounds of negotiation and endless phone calls between myself, Trevor, and Chad, I happily traded my 2017 Audi A4 to this 2017 Jeep Wrangler. These guys went above and beyond to secure the deal and even stood behind repairing some minor door dents on the Jeep that had occurred sometime after I originally looked at the vehicle. If you are in the market for trading your vehicle or just want to upgrade your ride, check this place out first. They truly do care about their customers and don’t just treat you like another sale. Trevor especially made the entire car buying experience fun and pressure-free. Thanks again guys for my awesome Jeep. Less

The worst car buying experience I have ever had. They are nice in the beginning when you are trying to buy but once you sign the paperwork, they are totally different people. Promised work was going to be done but it was not. I would not recommend anyone to purchase a vehicle unless you want underhanded fees and get sold a pretty looking broken car.

Great service would come again!!

Was interested in purchasing a car, come to find out it was being used as a personal vehicle for the owners daughter miles on the car where 45,891 mind you the daughter put 700 miles on the car and was involed in a fender bender which wasn't reported on the car fax or the banks .... luckily i was blessed with a better choice and car along with dealership and didn't have to wait for repairs or ... More

Was interested in purchasing a car, come to find out it was being used as a personal vehicle for the owners daughter miles on the car where 45,891 mind you the daughter put 700 miles on the car and was involed in a fender bender which wasn't reported on the car fax or the banks .... luckily i was blessed with a better choice and car along with dealership and didn't have to wait for repairs or another inpection to be done got the car same day... Less

We’ve purchased quite a few vehicles from Ron’s over the years. In one instance, we told them what we were looking for and they found it within 24 hours. Always straightforward. Always attentive to detail. Always honest on pricing. Always competitive to unbeatable on pricing. This go around, we had no trade in and needed a vehicle immediately. It’s a tight market, and they still got us whe... More

We’ve purchased quite a few vehicles from Ron’s over the years. In one instance, we told them what we were looking for and they found it within 24 hours. Always straightforward. Always attentive to detail. Always honest on pricing. Always competitive to unbeatable on pricing. This go around, we had no trade in and needed a vehicle immediately. It’s a tight market, and they still got us where we needed to be in under 48 hours with a vehicle we are confident in, and a payment improvement to where we were with our prior vehicle. They have big dealership potential and small business customer appreciation. You will be well taken care of. Less

Very much appreciated the communication with Ricardo about the vehicle since I came from 200 miles. It car was better than I could hope for. The entire staff, including the Finance team were great. My Son will be looking at them for a purchase

The staff was friendly but: 1. Dont believe the price online. They add thousands in fees on top. 2. Took forever to buy it 3. There were issues they said they would fix and they did not. 4. Getting the vehicles back it to get them to fix took forever. 5. I bought two vehicles, one had issues but nothing too major, just took forever to fix, second vehicle needed a whole new transmission after half... More

The staff was friendly but: 1. Dont believe the price online. They add thousands in fees on top. 2. Took forever to buy it 3. There were issues they said they would fix and they did not. 4. Getting the vehicles back it to get them to fix took forever. 5. I bought two vehicles, one had issues but nothing too major, just took forever to fix, second vehicle needed a whole new transmission after half a day of driving and they didnt cover. Less

I recently purchased a car from Ron's. They were so kind and professional and made the process so easy. Very honest and reliable dealership. Great staff. Friendly and 5 star customer service. I would buy from them again in a heartbeat. St Add photos AA £ Q rons automotive

**Real Review** Loved my experience! They acted and treated me like a neighbor. Car buying is painless with realistic and lovely folks! Thanks again, will be open to using Ron's in the future.

Have been calling their service department for the last 3+ weeks. Multiple times a week. Even left voicemails to attempt and get a motorcycle inspected. No answer, no replies. Decided to show up only to have their tech say he didn’t have time. Motorcycle inspections take no longer than 20 mins, and their bays were empty. Ron’s never had the best reputation in this area, it’s always been a flip an... More

Have been calling their service department for the last 3+ weeks. Multiple times a week. Even left voicemails to attempt and get a motorcycle inspected. No answer, no replies. Decided to show up only to have their tech say he didn’t have time. Motorcycle inspections take no longer than 20 mins, and their bays were empty. Ron’s never had the best reputation in this area, it’s always been a flip and dip dealer, but now their service department can’t even seem to function. I wouldn’t buy a dollar from Ron’s for the price of a dime. Would not recommend even to my enemies. Less

HUGE thank you to Ricardo (Rick), Bill, Tony, and everyone at Ron's for helping my son buy his first car. They mad ethe process easy, explained everything to us, and got us in the price range we needed to be. I can't thank you enough! When it's time to replace my car, I'll definitely be going here.

My teenage daughter’s car tire blew out on her way to work. She was near Ron’s, so she pulled into their lot to be in a safe space. When I arrived to help her, we couldn’t find the Jack in her car. They not only let us use theirs, but they quickly put the spare on for us. Then they helped us find new tires and we set up an appointment to have them replaced. Super sweet, fast, and just plain nice!... More

My teenage daughter’s car tire blew out on her way to work. She was near Ron’s, so she pulled into their lot to be in a safe space. When I arrived to help her, we couldn’t find the Jack in her car. They not only let us use theirs, but they quickly put the spare on for us. Then they helped us find new tires and we set up an appointment to have them replaced. Super sweet, fast, and just plain nice! I know where we’ll be getting our cars serviced! Thank you so much!!! Less

I purchased a 2016 Audi A8L from Ron's. I've legitimately NEVER had a smoother car buying experience! Tony was professional, transparent, and the coolest salesman ever. The rest of the team was as well. I even found a minor issue with the underside of the car (body panel that sits under the engine) they took it to get looked at, and gave me their word in writing it'd be fixed. Most places wouldn... More

I purchased a 2016 Audi A8L from Ron's. I've legitimately NEVER had a smoother car buying experience! Tony was professional, transparent, and the coolest salesman ever. The rest of the team was as well. I even found a minor issue with the underside of the car (body panel that sits under the engine) they took it to get looked at, and gave me their word in writing it'd be fixed. Most places wouldn't do that. These guys went above and beyond!! I'd recommend them to anyone. Less

Man wat a great group of guys mark n Trevor definitely made me feel comfortable with buying a vechicle it’s like having a normal conversation with a regular human being not a snake preying on its victim I’d definitely recommend everyone give them a shot!!! SIDE NOTE TREVOR LOOKS LIKE STEVEO 😂😂😂

Good people good service

Awesome business they hooked me up quick with a new car couldn't of asked for better help or service thank Ron's automotive, and shout out to Trevor and his dad for helping me through the process and everyone at Ron's automotive if you need a new or used car don't think twice about heading over to Ron's automotive one of the best dealerships out there

Bought a car from them roughly a year and a half ago, and literally it's caused us problems ever since to the tune of roughly over 1/3 the car price. Essentially we had to rebuild the car, which means they know they're selling lemons! They admitted to selling us a car with a messed up part that they sneakily pushed thru inspection.

I have to say this is by far the best experience that I have had buying a car. Tony and Bill were amazing. I live in Pennsylvania and looking for a car is a hassle, Tony went above and beyond at helping me buy my car even with me being far. Tony actually brought my car to me because I had no way to get to the car. Being a mother of 4 and no having transportation in York, PA is a challenge but th... More

I have to say this is by far the best experience that I have had buying a car. Tony and Bill were amazing. I live in Pennsylvania and looking for a car is a hassle, Tony went above and beyond at helping me buy my car even with me being far. Tony actually brought my car to me because I had no way to get to the car. Being a mother of 4 and no having transportation in York, PA is a challenge but they both made is worth ever penny. I would recommend Ron's Automotive to anyone because I know that you will never leave disappointed. Thank you so much Tony for everything that you have done, and Thank you Bill for working hard to get the best deal for me and my family you are fantastic at what you do. Less

I had a lot of anxiety over financing a car but Max, Mark, and Bill were AMAZING. They talked me through the details answering every question I had, worked with me on everything I needed help with, and everyone was very laid back and inviting. The service was great and I look forward to buying another car here in the future.

Cars catch on fire with only 300 miles from dealership!!! They inspect their own cars, which miraculously pass inspection when they shouldn't pass. Ask around town...they have a poor reputation.

They are great, hands down the best car buying experience I have ever had. They are very transparent and really willing to work with you and get you the vehicle you want…. Go to them first because I love my new car!

Excellent and easy process. I flew in from Georgia and I wouldn't hesitate to buy another vehicle from them. Tony was great to work with. Stayed in communication w me every step of the way. Mark made the paperwork the absolute easiest I've ever done. And I've been in/round the car business a long time. Very happy w the it all. Thank you guys.

Very courteous and through.

Disrespectful people

Tony was great! I wanted to see a Jetta Hybrid and he kept in touch and made me feel like it was mine already! I visited and the car was in great condition, thoroughly cleaned and work was done to it to make sure it was running smoothly. The finance guy (I forget his name. 😒) was great, too. Very kind. I would definitely recommend this place if you're looking for a car. I felt very at ease and c... More

Tony was great! I wanted to see a Jetta Hybrid and he kept in touch and made me feel like it was mine already! I visited and the car was in great condition, thoroughly cleaned and work was done to it to make sure it was running smoothly. The finance guy (I forget his name. 😒) was great, too. Very kind. I would definitely recommend this place if you're looking for a car. I felt very at ease and comfortable and I love my new used car. 👍 Less

Nice 88 ramcharger sold as described

First time buyer- and I really had no real plan, I just came across a car I loved online, and wanted to get a feel for it and see it in person so late evening I called and got scheduled for the first appointment the next day. Trevor helped me. Sent me on my way on a test drive (where I fell in love with said car which was exceptionally clean, well maintained and the car of my actual dreams). Trev... More

First time buyer- and I really had no real plan, I just came across a car I loved online, and wanted to get a feel for it and see it in person so late evening I called and got scheduled for the first appointment the next day. Trevor helped me. Sent me on my way on a test drive (where I fell in love with said car which was exceptionally clean, well maintained and the car of my actual dreams). Trevor worked with me to figure out the very best options for me, in my budget, with confidence, I left with the car of my dreams that same day. I was treated with such respect and kindness, like I was part of their family over at Rons. I cannot say enough wonderful things about Trevor, and Mark. They answered every single one of my very many questions, during and after the process and followed up to make sure I was happy- which I am. If you're in the market, Ron's is the ONLY place to go. You will not regret it Less

Did I would recommend this place Alex and Ricardo were very patient and did everything in their power to get the deal done. Was able to put and my wife back in our family car that we had for years .2012 chevy impala with very low miles for the year . Accommodated me and my wife to work around our busy schedule. Ricardo and Alex give them 5 star hope to do more business with them in future.

My overall experience was amazing. I was a first-time car buyer after the car my parents had purchased for me had died. The staff at Ron's Automotive made the process quick and stress-free. They explained every step to me and made sure I was comfortable with all of the decisions being made. I highly recommend Ron's Automotive to anyone that is looking for a smooth and friendly car purchase. I wil... More

My overall experience was amazing. I was a first-time car buyer after the car my parents had purchased for me had died. The staff at Ron's Automotive made the process quick and stress-free. They explained every step to me and made sure I was comfortable with all of the decisions being made. I highly recommend Ron's Automotive to anyone that is looking for a smooth and friendly car purchase. I will definitely be going back to them in the future, the car selection is great and the service is one of a kind! Less

Terrible, confirmed appointment to buy a car, showed up to the store and they called me to say they sold it 5 mins before I walked in to the store. Terrible business practices and don’t even have the backbone to tell customers about what’s going on

Please DO NOT buy a car from this place!!! The price they have on their website is not the price they will sell the car for. They will charge an extra 2-3k once you get there and say it's for making sur the car runs. You can find more reviews on the BBB page where they have a repeated history on this. I paid cash for a car where they said everything was working but two days later found out the ai... More

Please DO NOT buy a car from this place!!! The price they have on their website is not the price they will sell the car for. They will charge an extra 2-3k once you get there and say it's for making sur the car runs. You can find more reviews on the BBB page where they have a repeated history on this. I paid cash for a car where they said everything was working but two days later found out the air was not working and they would not repair without me paying a discount price,. I would not buy from this company at all..... Less

Decided it was time to finance a car for my first time. Ron’s automotive was able to get me an incredible deal I couldn’t Deny and walked me through everything step by step. Couldn’t have been easier! Made my dreams come true with buying a 2012 Camaro! Incredible friendly team! Would definitely recommend this place for any first time car buyers or anyone in the car buying market in general! Was w... More

Decided it was time to finance a car for my first time. Ron’s automotive was able to get me an incredible deal I couldn’t Deny and walked me through everything step by step. Couldn’t have been easier! Made my dreams come true with buying a 2012 Camaro! Incredible friendly team! Would definitely recommend this place for any first time car buyers or anyone in the car buying market in general! Was worth the hour drive away! Less

We would like to thank Max and the entire staff at Ron's Automotive for taking the time and care they did for us on 12/4/2021 in selling us a 2018 Jeep Cherokee. This is the second car we have purchased here and we are very happy with the service and treatment we receive at Ron's. Scott Richards is a very wonderful man to do business with. He and the staff make purchasing a car much easier than... More

We would like to thank Max and the entire staff at Ron's Automotive for taking the time and care they did for us on 12/4/2021 in selling us a 2018 Jeep Cherokee. This is the second car we have purchased here and we are very happy with the service and treatment we receive at Ron's. Scott Richards is a very wonderful man to do business with. He and the staff make purchasing a car much easier than other dealers. Thank you all very much, Joe & PJ Hardtke Less

I had a fantastic experience with these guys! I'd never bought a car before, but my old 2000 Subaru Legacy had finally given up the ghost, so to speak, and I was in need of a car. I'd heard from friends that this place was great, and it turned out to be accurate! I'm really happy with the car that I got (a 2014 Subaru Impreza), and everyone was super nice. Trevor was great to work with, and so wa... More

I had a fantastic experience with these guys! I'd never bought a car before, but my old 2000 Subaru Legacy had finally given up the ghost, so to speak, and I was in need of a car. I'd heard from friends that this place was great, and it turned out to be accurate! I'm really happy with the car that I got (a 2014 Subaru Impreza), and everyone was super nice. Trevor was great to work with, and so was Mark. I'll absolutely return if I need a new-to-me car again! Less

If I could post negative stars, I would. We bought a car from them in August and it has been nothing but problems. After taking it back to them on two occasions for various issues with the check engine light and throttle, the clutch went out and I was nearly in a horrific accident. Though we hadn’t put even 200 miles on the car, they claimed it was from “wear and tear” (again, we had just bought ... More

If I could post negative stars, I would. We bought a car from them in August and it has been nothing but problems. After taking it back to them on two occasions for various issues with the check engine light and throttle, the clutch went out and I was nearly in a horrific accident. Though we hadn’t put even 200 miles on the car, they claimed it was from “wear and tear” (again, we had just bought it from them, so that’s how they sell cars, even after adding thousands of dollars to the price for “mechanical and cosmetic work”). For the clutch, they quoted a high price, but agreed to install parts we had delivered to them— they signed off on the wrong parts twice, and waited WEEKS to check if they fit. They had our car over TEN WEEKS!!!! They promised to charge us “half price” for labor, but of course that was a lie too. We just picked it up today, and guess what???? THE CHECK ENGINE LIGHT IS BACK ON. They have purposely misrepresented a vehicle for sale, lied to us on numerous occasions, and were combative and rude when I called them incompetent, in tears, begging for my vehicle (or a loaner or something to drive my daughter to school into). I have never heard of such a pathetic excuse for a mechanic, and the “manager”, Ricardo, is petty, small, and grossly inept in both dealing with customers and running a legit business. The only thing worse than having to deal with his constant stream of lies was the absolute buffoon they call their lead mechanic. He loves to try and be condescending but can’t quite pull it off as he never knows what he’s talking about. He loved to sound important, but isn’t knowledgeable or experienced enough to answer basic questions. He was also both pathetic and laughable as he screamed at me to “calm down” and “be nice” when I was literally just (politely) trying to obtain information about my car. Was I frustrated? Sure. But, unlike him, I didn’t make it personal or try attack him. The only highlight was originally our sales person, but he’s being set up for failure by shady business dealings including hiding major mechanical issues from buyers. RUN AWAY— but a car anywhere else, and for all things holy, do not let these idiots work on anything you intend to put something you care about in. Less

We recently moved to the US from Italy and we were looking to buy a small car just to get from A to B. We looked at ALOT of places and sooo many different cars, but we wanted to find somewhere that would help us with the paperwork, given our unique status and not knowing much about the laws and regulations in this regard. Tony was super helpful, kind and understanding from start to finish. He hel... More

We recently moved to the US from Italy and we were looking to buy a small car just to get from A to B. We looked at ALOT of places and sooo many different cars, but we wanted to find somewhere that would help us with the paperwork, given our unique status and not knowing much about the laws and regulations in this regard. Tony was super helpful, kind and understanding from start to finish. He helped us with the paperwork and, later, when we ran into some potential issues with the plates Mark reassured us and provided the support and guidance we needed to resolve the matter and get the plates on time. This was a new experience for Tony and Mark too, but the important thing for me was their continued communication and excellent customer service which ensured (even after I had bought the car) I had the help I needed to make sure all my documentation was in order. If you are looking at an option you like at Ron's automotive, rest assured that they will go above and beyond to meet your needs. Less

Great service and financing. Max did a fantastic job communicating with me and getting my car ready for my test drive. I highly recommend recommend Ron's Automotive.

I recently purchased a VW Beetle from here. Being out of state Tony helped me from the start, FaceTimed me so I could see the vehicle. He made purchasing the vehicle very simple & fast. Helped to get the final price to where we needed it to be, super friendly & extremely pleasant to work with.

Great place great pepole. The had the best credit and price in town just got a 2011 dodge ram at a reasonable price . Just contact troy hill take care of you

I highly recommend Ron's Automotive! My mother in law was in the market for a newer vehicle and was very nervous about buying one. Everyone at Ron's made her (plus her sister and myself since we tagged along) very comfortable. She already had financing but they were able to get her a better interest rate and lower payment. They answered all of our questions and provided great customer service!

Called to view a vehicle and they had it cleaned and parked in front for me when I arrived. Tony was insightful and accommodating throughout the whole purchase process. They cultivate an honest and stress free purchase environment. Would highly recommend.

Let's talk about customer service! I saw a car I liked online, gave the dealership a call and spoke to a kind gentleman by the name of Tony. (Apologies if that is incorrect) I asked if he could send a few photos and he did just that. I decided that I would like to come in to test drive, so I called to schedule. By this time, the original gentleman I was speaking with left, so they let me know tha... More

Let's talk about customer service! I saw a car I liked online, gave the dealership a call and spoke to a kind gentleman by the name of Tony. (Apologies if that is incorrect) I asked if he could send a few photos and he did just that. I decided that I would like to come in to test drive, so I called to schedule. By this time, the original gentleman I was speaking with left, so they let me know that Trevor, his son, will be there to assist. Shortly after disconnecting the call, Trevor gave me a call to introduce himself and answer any questions I may have had. I didn't have any, but I loved that communication. Once I arrived, I chatted with Trevor for a bit before beginning the test drive. He didn't tag along, but I was accompanied by my friend. Unfortunately, the car was not that great. It jerked a lotttt! In my opinion, it seemed to have possible transmission issues. It took a while for the car to rev up and go fast even with my foot on the floor! It was pretty unpleasant and scary to drive tbh. All in all, it was not a car that i would buy, in the current state. When we came back to the dealership, there were two gentlemen out front, including Trevor. He asked me how the drive was, and I gave honest feedback. He was extremely apologetic. The other gentleman also worked there and also chimed in to say that he too experienced the jerking while he drove the car. Trevor expressed that he had no knowledge of it and again was very apologetic. Needless to say, I didn't buy the car. I do appreciate Trevor's kindness. I feel that if he was a snobby salesman (similar to 90% of the dealerships I visited previously) I would have felt slightly upset considering that I drove over 45 minutes to get there and was not informed of possible issues the car could have prior to. But that was NOT my take on the situation at all. I was told that after the car was inspected further and possibly fixed, that i would get a call to see if i was still interested. I never received that call but that okay. Maybe it had more than one issue or maybe someone else came and brought it as it. Either way, the car wasn't for me, and that's okay 🙂 Less

From start to finish, these guys were great. They made sure we were well taken care of. They even offered us food and beverages throughout the process. I highly recommend, 100% class act and I drove off the lot with an amazing deal.

Awful experience. Knowingly deceives customers. Sold me a car that had been in some major incident and we had to go to court over it. Do not go here. GO SOMEWHERE, ANYWHERE ELSE.

I had a great exp buying my car. Thanks to the sales man Tony Roy.

I had a great experience, the team here is kind, helpful, and professional. They helped me feel comfortable and confident with every step of the process. I am so glad I visited Ron's Automotive, and found the perfect car!

Very poorly run business, me and my daughter drove 2 1/2 hours for an appointment to look at a car and they sold it before we got there, we were on time for the appointment

I had an amazing experience at Ron’s Automotive! The entire staff was amazing, especially our sales rep Trevor who didn’t complain as I test drove every single car on their lot, drove me to their other locations to test drive those and not one time did he pressure me into making a decision. He was so friendly and it felt like I knew him for years. A shoutout to Bill as well, as he genuinely want... More

I had an amazing experience at Ron’s Automotive! The entire staff was amazing, especially our sales rep Trevor who didn’t complain as I test drove every single car on their lot, drove me to their other locations to test drive those and not one time did he pressure me into making a decision. He was so friendly and it felt like I knew him for years. A shoutout to Bill as well, as he genuinely wanted me to be comfortable with my decision and patiently listened as I worked through all my nerves. He worked his magic with me getting me a great loan. Looking forward to future business with them! Less

Last week I went to Ron’s Automotive in Manchester and fell in love with my new purchase. Tony was very kind and very caring. Although the process takes time it was worth every minute of my day. Completely satisfied with my choice .

Contacted a sales representative from here less than a day ago to come look at a vehicle they had on the lot. We would get there about 20 minutes before they closed. We set an appointment for next day and they sold the car, we took over a hour drive to get here and they didn't have the decency to even call us to tell us it sold.

We came to look at a vehicle yesterday and said it was to late and we made a appointment and they sold it before my appointment

We had the best experience here!! Everyone was amazing.l especially Tony!! He is just so so nice and honest. Definitely not like your typical dealership! It was actually enjoyable!! I could go on and on about how amazing this place is!!!!

I bought a truck at Ron’s over a year ago. When I bought the truck they did say that they needed to fix the front right strut. I thought OK thank you for the honesty. However, after a week of my truck sitting there waiting for them to transport it to another location to get the strut fixed the truck never moved for a week. I use this truck every day to work! So I took the truck back after I noti... More

I bought a truck at Ron’s over a year ago. When I bought the truck they did say that they needed to fix the front right strut. I thought OK thank you for the honesty. However, after a week of my truck sitting there waiting for them to transport it to another location to get the strut fixed the truck never moved for a week. I use this truck every day to work! So I took the truck back after I noticed it was pulling to the right and the right tire tread was wearing down to being almost bald and all the other treads we’re in good shape. I needed an oil change so I thought when they had it up there they could change the oil also. I went back in the waiting room and 20 minutes later the service lady, who is not very nice also, said OK your truck is ready. I thought wow that was fast. I walked out and I think they did change my oil but they said there was nothing wrong with my tires and the alignment does not need fixed. However, I’m not done and did some more research on this place, finding out from someone who works there that everyone is quitting and the ownership is changing and the person who told me this also said it was because they sell cars and trucks that are in not very good shape. That is why they are losing all their help and you cannot get help. Again, I have been fighting this for over a year now and they will not fix any of it. I highly recommend staying FAR away from I Ron’s automotive for buying a vehicle! They will do a heck of a job getting you in one but when you need it fixed (and that will be soon)there’s no one around. I hope this helps I just don’t want this to happen to anyone else. Lost a lot of money. Absolutely horrible!!!! Less

i bought a ford escape here, the guys seemed helpful and friendly and i thought things went well until a few weeks later. when we bought the car we were told the radio doesn’t work but they have another radio head ordered and it was coming in the following day. they said they would fix it free of charge. a few weeks later they called and asked if we could take the radio head out and check the... More

i bought a ford escape here, the guys seemed helpful and friendly and i thought things went well until a few weeks later. when we bought the car we were told the radio doesn’t work but they have another radio head ordered and it was coming in the following day. they said they would fix it free of charge. a few weeks later they called and asked if we could take the radio head out and check the serial number so they could order it... they lied when they told us it’s coming the following day... so we asked if they could please send us the money for one and we’ll get our garage to do it since we have over an hour drive to Ron’s, and we can’t trust them anymore... they said they can’t do that, so now we still have a car with a radio that doesn’t work... Less

If you want to feel like you are buying a car with family, this is the right place! Max was exactly the right person to help us!! After horrible experiences at the big dealers, Max showed me my options, the cars were all terrific and priced well, and he knew about all of them. Max listened to what we wanted and guided us to the right cars.I hate very few things more than buying a car. After Max h... More

If you want to feel like you are buying a car with family, this is the right place! Max was exactly the right person to help us!! After horrible experiences at the big dealers, Max showed me my options, the cars were all terrific and priced well, and he knew about all of them. Max listened to what we wanted and guided us to the right cars.I hate very few things more than buying a car. After Max helped us narrow down the cars we were interested in, Bill, the finance guy, made a deal I was very happy with. Tony R, he made paperwork smooth.and fun. The whole team made it all happen. Thank you Ron’s Automotive family for making it all fun and not frustrating! When and If I ever need a car again, I’m driving the hour to Ron’s. Totally worth it. Less

I had a great experience buying my first car! Max was super helpful and knowledgeable about everything and we ended up getting a great interest rate on the loan!

I just purchased my new truck from Trevor. He was knoweledable, confident and fast from start to finish. No pressure, attentive, and quick on paperwork. I would reccomend recommend him if you are shopping for a vehicle.

Buying a car is almost guaranteed to be a stressful experience. Tony here at Ron's Automotive did his best to make the process as streamlined as possible. I called Tony and told him that I would like to view a car in their inventory but I was nearly two hours drive away. He assured me it would be available, and sure enough he had it sitting in front ready for a drive as soon as I arrived. 5-s... More

Buying a car is almost guaranteed to be a stressful experience. Tony here at Ron's Automotive did his best to make the process as streamlined as possible. I called Tony and told him that I would like to view a car in their inventory but I was nearly two hours drive away. He assured me it would be available, and sure enough he had it sitting in front ready for a drive as soon as I arrived. 5-stars! After sitting down to talk numbers, Tony didn't waste any time bringing the sales manager into the conversation so we could strike a deal. (It's more difficult to pay cash for a car and avoid all the extra "fees" that usually get rolled up into financing) We finally settled on a price, signed some documents, and they had me out the door in my new car that evening. 5-stars! The not so great: When I sat down with the finance office and informed them that I would be paying for the car out-right, I was told that they don't keep the titles on site and would still have to work with their title service to get my title and registration documents. This process took OVER three months of back and forth with their title team (not the DMV, just the title office). I was driving the car back to my home state the following week and could have set up appointments to complete this in less than two weeks myself had I received the title that day. 2-stars At this point, my overall satisfaction with this purchase would probably be 3.5 to 4 stars, however, I have to give credit where it's due. After my purchase, I needed a way to get both old vehicle and my new ride back home, two hours away. I left the keys to my original vehicle with Tony, and the staff at Ron's made this happen without any hesitation, allowing me to drive home in my new car and following close behind with my original car. This is what going above and beyond looks like! In conclusion, Tony was great to work with, and I was able to get the car I wanted with hard-to-find options at a fair price. The expected headaches with the finance office and title teams tainted what would have been a flawless experience, but Tony and his team put in 110% so I'm giving them a 5-star review. Thanks Tony! Less

I had a great experience with Ron’s automotive. They meticulously lead me through their inventory explaining all details of each car I wanted to see. There was no typically high pressure sales going on. They took their time and were very caring and patient!

Very pleasant experience, great working staff...would definitely recommend them to other folks!

Bought my car from them.. Great experience

Staff was very friendly! Always putting customers first. Had very good pricing as well. One of the lowest prices in a 100 mile radius. I highly recommend this establishment!! Any questions they answered with zero hesitation.

We just bought our second car at Ron’s Automotive, and from the initial online inquiry to signing the documents (they had prepared in advance for us), the entire transaction was smooth, transparent, friendly, and professional. We worked primarily with Tony, but also with Mark and both were an absolute pleasure to do business with. We had just moved from out-of-state, and came in with our 4yo and ... More

We just bought our second car at Ron’s Automotive, and from the initial online inquiry to signing the documents (they had prepared in advance for us), the entire transaction was smooth, transparent, friendly, and professional. We worked primarily with Tony, but also with Mark and both were an absolute pleasure to do business with. We had just moved from out-of-state, and came in with our 4yo and they were beyond patient with all our questions, concerns and delays. Would definitely recommend!!! 😊 Less

Tony was great to work with. He answered all of my questions, and I had a lot! I never felt pressured to buy, and he wanted me to be truly happy with the car.

Purchased my very first SUV yesterday at Ron’s Automotive and everything went so smooth. I live in Baltimore so it’s kind of a drive there, however Tony spoke with me before i got there and everything was set up and the transaction was a joyful experience. The manager Mark was awesome as well. Tony’s son even came in. You guys were all great!! Thank you!!!

I came to see one car...walking around...Tony saw my granddaughter and myself in parking lot...very friendly...Tony if you like that model...you have to see this one.....he was right... .Money questions was spot on, history of car great..great conversations about the car...up front on some issues with the car... answered all my questions...everything he said was on honest and truthful....after t... More

I came to see one car...walking around...Tony saw my granddaughter and myself in parking lot...very friendly...Tony if you like that model...you have to see this one.....he was right... .Money questions was spot on, history of car great..great conversations about the car...up front on some issues with the car... answered all my questions...everything he said was on honest and truthful....after test drive we all we all were saying the same thing how great this car...was exactly what I wanted.. Thanks Tony..his son too......and all who work there at Ron's!! big Thank you Less

We recently purchased a car from Ron’s Automotive. Our salesperson Tony Roy was honest , straightforward , warm and sincere. We genuinely enjoyed meeting his son Trevor, as well , who works with him. We felt that we were dealt with fairly and were satisfied with the trade in , terms of sale and financing. We would definitely go back to Ron’s for future purchases and will refer our friends and fa... More

We recently purchased a car from Ron’s Automotive. Our salesperson Tony Roy was honest , straightforward , warm and sincere. We genuinely enjoyed meeting his son Trevor, as well , who works with him. We felt that we were dealt with fairly and were satisfied with the trade in , terms of sale and financing. We would definitely go back to Ron’s for future purchases and will refer our friends and family to Tony. Less

Tony was amazing and fast in helping me with getting my Jeep, on my own!!! They were very pleasant to work with and I'm very satisfied with my experience and purchase!!

My wife and I drove down from New York to Ron’s on Saturday . We called in the morning and Ricardo was very helpful and I expressed my concern about the drive and the car being available. They assured me the car would be there, as I explained several disappointing visits with other dealers in NJ. When I arrived they were waiting for us and the car was parked in front, a red carpet feeling. They q... More

My wife and I drove down from New York to Ron’s on Saturday . We called in the morning and Ricardo was very helpful and I expressed my concern about the drive and the car being available. They assured me the car would be there, as I explained several disappointing visits with other dealers in NJ. When I arrived they were waiting for us and the car was parked in front, a red carpet feeling. They quickly introduced themselves and it was a very family environment. You don’t feel that pressure when you usually visit a regular dealership. Everyone was great especially the father and son team. They were great and I would definitely drive four hours again if I have to purchase another car. The icing on the cake is that they were fair, with my trade in and made everything headache and stress free. My wife and I are super happy with everything, especially with both our financing and car. My 2018 Ford Mustang it was a dream come true and over 15 years in the making to have my dream come true and Ron’s made it even easier for us. Thank You guys. Less

I would not recommend this dealership I had the worst experience. Zero star.

My experience at Ron's was excellent. Trevor and the financing staff were able to put me in a 2015 Jeep Grand Cherokee at the monthly cost I requested. The customer service was great, and I felt confident in my purchase. I would do business with Ron's Automotive in the future and recommend anybody to do the same!

Must say, I have bought many cars in my lifetime. This was the first buying sight unseen, all online, over the phone, or text. Worked with Tony, and of all the sales advisors I have worked with, he was by far the best. The vehicle is spot on from the representation Ron’s automotive had listed on there site. I live 3.5 hours away, and did not want to waste a day off driving to look, so I took a bi... More

Must say, I have bought many cars in my lifetime. This was the first buying sight unseen, all online, over the phone, or text. Worked with Tony, and of all the sales advisors I have worked with, he was by far the best. The vehicle is spot on from the representation Ron’s automotive had listed on there site. I live 3.5 hours away, and did not want to waste a day off driving to look, so I took a big chance buying unseen. Very impressive experience, and for a small fee they delivered the car to my house so I could spend my day off with my wife. Five plus stars. Less

Tony was our salesman. He was very welcoming and made the purchase of my 2016 Jeep Willys very enjoyable and easy. Their service department was very accommodating by allowing us to put the Jeep on their lift for me to inspect. I recommend Ron's Automotive and will definitely make them a priority on future car purchases.

Trevor was amazing when my daughter bought her first car so I decided to go back to him to purchase a new car for myself. Trevor took care of everything because he knows I have a crazy schedule. He drove from Manchester to Gwynn Oak so I could sign my papers, drop off my car and take my trade in. I will forever recommend Ron's and Trevor to everyone I know that needs a car!! This was the best car... More

Trevor was amazing when my daughter bought her first car so I decided to go back to him to purchase a new car for myself. Trevor took care of everything because he knows I have a crazy schedule. He drove from Manchester to Gwynn Oak so I could sign my papers, drop off my car and take my trade in. I will forever recommend Ron's and Trevor to everyone I know that needs a car!! This was the best car buying experience ever. Thank you Trevor for your legendary customer service!! Less

Bought a 2020 F150 with a lift kit and everyone was absolutely 💯 generous and eager to help. Couldn't be happier with being a recurring 3 time customer!

Great customer service! Totally worth the drive. Did not feel the normal “cars saleman” type pressure. They wanted to make sure we got what we were looking for.

We purchased a vehicle from Ron’s this weekend and the experience was more than a 5 star experience. Highly recommend visiting and purchasing a vehicle from Tony, Bill, Marty and the rest of their team.

Tony was great. He was very honest and answered all my questions. I felt very comfortable buying my new, to me, car. Very efficient and proficient. Great experience over all.

Good cars

Was great

We have bought cars and had service done there. The staff is helpful and fair and I always feel like I get my money's worth. For service, Ron's is usually the best price around.

Be carefull. Once you out of the dealership they absolutely not care about you. I bought a car with some "hidden" damage, that they "didn't find" and for months they keep telling me the "tomorrow" they will take care of it. I wouldn't recommend anyone going through this headache ever.

My experience here was absolutely fabulous. Tony is so friendly, they made you feel so comfortable. I was so excited about my purchase. I will most definitely refer all my friends and family. Ron’s Automotive is my new family. Angela L.

I was hesitant at first, though driving by the dealership while commuting every day I decided to include it in my search. Found a vehicle I wanted, and Tony Roy made the experience simple and smooth, no hidden fees complete transparency in the deal, so extremely satisfied.

Great deals with great people

Terrible customer service, wouldn't recommend this place. Highly disappointed!!

We had such a warm welcome by all the staff. Trevor was AMAZING. My fiancee is firm and direct and Trevor handled all questions with a smile and great ease. I am super excited to announce I left with my dream car.💕💕💕Highly recommend this place!!! Go get your car 💕💕💕💕

Was an easy hassle free experience. Trevor gave us a good price and showed us options for cars we didn’t know we had and I left with a great reliable car.

We had a great experience at Ron's! Everyone was very helpful. The only reason I gave it 4 stars is because the price listed online and the final price they quoted us was $4,000 more! We were in shock. They worked with us every way they could to be able to get us the van we were looking at. They said they would take our piece of junk car as a trade in. They gave us a generous deal for it. Eventua... More

We had a great experience at Ron's! Everyone was very helpful. The only reason I gave it 4 stars is because the price listed online and the final price they quoted us was $4,000 more! We were in shock. They worked with us every way they could to be able to get us the van we were looking at. They said they would take our piece of junk car as a trade in. They gave us a generous deal for it. Eventually we were able to work out a deal and we bought our first minivan. Again, everyone we spoke with was nothing but helpful. They pride themselves in not being pushy car salesmen. We would work with them again... just next time we would figure in the extra cost before we are thinking the deal is such a great deal. Very respectful, awesome staff! Less

Scott and his staff are amazing they took great care of us. We bought two cars from them and have recommended them to our friends and coworkers who also bought a car from them. Great customer service and they have a great variety of newer cars and trucks. Highly recommend them

Ron's will sell you a vehicle with a cracked head gasket, a useless extended warranty by GWC for $1600+, a $300 fee for putting your paperwork in the computer, and refuse to do anything to help you out. Like most dealers, they'll put up a big welcoming smile and treat you like gold to get you to sign those papers, then dump you the second you do. Ask around locally, too. This place's reputation... More

Ron's will sell you a vehicle with a cracked head gasket, a useless extended warranty by GWC for $1600+, a $300 fee for putting your paperwork in the computer, and refuse to do anything to help you out. Like most dealers, they'll put up a big welcoming smile and treat you like gold to get you to sign those papers, then dump you the second you do. Ask around locally, too. This place's reputation is worse than any other dealership in the area. Less

My wife and I recently purchased a 2018 Dodge Journey from Ron's Automotive. Our salesman, Tony , went above and beyond helping us. 90% of the work was done over the phone since we were coming from Pennsylvania. All we had to do was drive down, sign paperwork and we drove off the lot with the car that evening. Tony was professional, courteous, and very entertaining. Mark in finance was equal... More

My wife and I recently purchased a 2018 Dodge Journey from Ron's Automotive. Our salesman, Tony , went above and beyond helping us. 90% of the work was done over the phone since we were coming from Pennsylvania. All we had to do was drive down, sign paperwork and we drove off the lot with the car that evening. Tony was professional, courteous, and very entertaining. Mark in finance was equally professional, courteous and went above and beyond our expectations to help us get into a new car. Overall, I would recommend Rons Automotive to everyone if you are in the market for quality pre-owned or used cars. Would definitely return to buy another car from here. Less

I’m 19, self employed and just opened a credit account 2 months ago and I just bought a car from there! The employees are good at their job and were able to let me leave with a 2019 nissan! They’re professional and kind. There’s no push, and they’re willing to work with you (even in the most unideal scenarios lol) and have your best interest in mind. Definitely will recommend!

Just purchased a 18’ Audi A4. Zach was very helpful and a real A1 professional. They definitely have quality cars. The fees are a little up there but the cars are worth it and they will work with you to help your budget.

I bought a low mileage 2013 Chevy Impala today at a great price from Ron’s. Tony Roy was my sales person. He really did a great job in working with me. He got me financing and monthly payments within my stated budget. I’m more than satisfied. The entire team at Ron’s Automotive were great. This will be the first place I go to on my next car purchase. If you’re in the market for a vehicle, I would... More

I bought a low mileage 2013 Chevy Impala today at a great price from Ron’s. Tony Roy was my sales person. He really did a great job in working with me. He got me financing and monthly payments within my stated budget. I’m more than satisfied. The entire team at Ron’s Automotive were great. This will be the first place I go to on my next car purchase. If you’re in the market for a vehicle, I would advise you to check out their website and give them a visit. I had to drive over an hour to get there and the trip was well worth the drive Thanks again Tony🙏 Less

Great experience! Fast, friendly, and helpful. Tony did a great job getting me what I wanted

I was impressed with the service level the dealer took to ensure I was satisfied. They said what they would do and did what they said. They went beyond expectations to make me happy. Great experience, I will recommend them to other in the future.

Best experience ever! Trevor was such a great sales associate would recommend him to all my fellow people!

Overall an excellent buying experience. I’ve been to other shops in the past and this one is truly different. Fun and friendly staff, amazing prices on vehicles and the staff is amazing to work with. They’ve gone above and beyond what I imagined and it’ll be hard for another dealership to top them in professionalism and cooperation! Would recommend to friends!

I wish Google would add 10 🌟s. I found this dealership playing around and I wanted to get out the house with all that's been going on in the world So I decided to take an 1 1/2 hour ride to look at a vehicle that I saw online to get there it was sold. As I turned back around the Owner overheard and came after saying that would I be open to a similar vehicle. The owner bring around the cargo van ... More

I wish Google would add 10 🌟s. I found this dealership playing around and I wanted to get out the house with all that's been going on in the world So I decided to take an 1 1/2 hour ride to look at a vehicle that I saw online to get there it was sold. As I turned back around the Owner overheard and came after saying that would I be open to a similar vehicle. The owner bring around the cargo van with even lower mile than the one I drove out for. During the buying process the staff keep of laughing something you don't get a larger dealerships. I will be driving back when I purchase another vehicle Less

It started with a few text messages, a couple of phone calls, online credit application in the comfort of my home. Scheduled to meet and test drive then three hours later I drove off a very happy truck owner. Tony was wonderful and I never felt pressured at all.

5 stars isn’t enough for the work my guy Trevor Roy did so I can get the exact car I wanted. make it 100. The team at Ron’s automotive made sure I got the best deal!!!

Excellent service from both Tony and Mark! Never felt like they were just trying to make a sale. Will use again for our next car!

Best car-buying experience I have ever had! From beginning to end, there was no pressure at all to purchase, and everything was done at the speed in which I felt comfortable, as the customer. My salesman, Tony, was personable, and it was clear that he truly cares for clients. A salesman like no other; any customer would be lucky to have him! Dani, who schedules appointments, was punctual and s... More

Best car-buying experience I have ever had! From beginning to end, there was no pressure at all to purchase, and everything was done at the speed in which I felt comfortable, as the customer. My salesman, Tony, was personable, and it was clear that he truly cares for clients. A salesman like no other; any customer would be lucky to have him! Dani, who schedules appointments, was punctual and so polite, also. Ricardo, who called from the dealership, offered plenty of options for extended warranties and other available extras, but again, never made me feel pressured to buy anything. What a breath of fresh air after discussing multiple cars with multiple aggressive, pushy dealers all week! I was even struggling to choose between two cars, and the team at Ron's helped me to decide on the perfect fit for me, which ended up being the less expensive of the two. They care more about the customer's happiness and success than the $$$. This is impossible to find at dealerships! As a safety precaution in this COVID era, Ken, from the dealership, drove the car all the way to my home an hour away. He then drove my car back with him to Ron's; a seamless trade-in experience. I never even went to the dealership, and there was no waiting for hours for assistance or information, as can be the case at most dealerships. Ken was also extremely personable, and was a joy to have in our home to sign papers with! The price on the car was excellent; it is clean, smells great, and is up to date on everything. It feels completely new, even though it is only new to me. :) We will be looking for a car for my younger sister in the coming year, and can't wait to return to Ron's. Thank you to everyone involved for great service!! Less

Know of two vehicles they sold and hide that there was front end frame damage. These dealerships is a joke. They try and take advantage of first time buyers as well.

My bf and I just bought a used '09 chevy malibu from Tony at Ron's. We were beaten down and exhausted from shopping all day the day before with absolutely no luck. A friend told us to try Ron's and we were reluctant as it was an hour out of the way (we live outside dc). My bf called ahead and Tony said he only had one car in our budget but really thought it was worth the luck. I reluctantly agre... More

My bf and I just bought a used '09 chevy malibu from Tony at Ron's. We were beaten down and exhausted from shopping all day the day before with absolutely no luck. A friend told us to try Ron's and we were reluctant as it was an hour out of the way (we live outside dc). My bf called ahead and Tony said he only had one car in our budget but really thought it was worth the luck. I reluctantly agreed to go see it. What a great clean car. Took it for a drive and it rode great. I asked Tony about a slightly more expensive car and he didn't try to upsell me which I really appreciate. I was super happy with the car and service. I will definitely be giving Tony a call when I am ready for my next car. Less

Not much help too start. I came to buy my first car and wasn’t told very much in the car and the history clean looking and no history from my knowledge but I’m a month in haven’t even paid my first car payment already have an exhaust leak which is costing me $509, also have my car payment and Insurance coming up so this was a terrible experience. Don’t buy from them

My sister was in a difficult situation and needed a car and I was kind enough to help her out. I didn't think we would get far in buying a car. We decide to go to Ron's automotive and got the best deal you could ask for thanks to Tony and his team. Thank you so much!

My first experience buying a car at Ron's Automotive was Wonderful With Tony. He could answer all questions and had a friendly and helpful attitude. My second time Purchasing a vehicle was when I traded in my car for another vehicle. The salesman was Dean and the whole experience was horrible. We had the vehicle in our possession for over a month and we where not approved for the vehicle like he ... More

My first experience buying a car at Ron's Automotive was Wonderful With Tony. He could answer all questions and had a friendly and helpful attitude. My second time Purchasing a vehicle was when I traded in my car for another vehicle. The salesman was Dean and the whole experience was horrible. We had the vehicle in our possession for over a month and we where not approved for the vehicle like he had said we where when we pulled it off the lot AND SIGNED FOR IT. The process took weeks for them to figure out his mistakes when documenting our information and numerous lies on the price somehow always fluctuating and broken promises. It took from November 2020 to the end of December 2020 to figure everything out and finally be able to be free of any contact with this terrible car sales service. Just when I thought it was over I look at my old car loan.... it is now January 2021 and they still have not paid off my trade in car loan. This was of course such a surprise and a "Well I don't know what's going on" to Dean as usual with everything else you could ask him. I am a Business owner of a few small businesses myself and I would have fired myself from my own companies if I hired Dean. I recommended to the business groups I am in with other local business owners in PA and Maryland to NEVER work with this dealership. This was such a terrible experience that this was my first ever negative google review. Also I would like to add this is only a few examples of the whole terribly horrific experience. Mark that works in financing is also as outstanding as Tony was and is a great help as well. But not Dean... Not at all Less

Such a great experience. Everyone was very pleasant and professional. Tony is a fantastic salesman. He does all he can to make your visit fantastic. He is very knowledgeable and professional. The vehicle i bought was very clean and I received a good deal. I would highly recommend.

I had a great sales experience with Tony and Mark. They were able to get all the details worked out over the phone for the vehicle I wanted. I just had to come in and test drive and sign for my van. When I later had some mechanical issues Nicole in the service department got me right in and Scott figured out what was wrong and fixed it with no hassle.

Great place the staff are amazing. Specially salesmen Trevor Roy was amazing in helping me out. So understanding and not just looking for a quick buck. He was helpful and thanks to him I pulled out the lot with my new Acura RDX.

Good experience! Tony was very helpful in making the price work for us and purchasing the car. Made us feel comfortable with the process and even is replacing the two front tires. Would recommend buying a car from Ron’s!

Trevor was awesome. Very friendly and straight to the point. He spent hours with us and even stayed late to get me the car I wanted. Danni was very nice and easily accommodated us with a time to come in the same day. (They are doing appointment only because of covid) Ricky honored the price we were first given despite a small error. He was quick with the process which we appreciated This deale... More

Trevor was awesome. Very friendly and straight to the point. He spent hours with us and even stayed late to get me the car I wanted. Danni was very nice and easily accommodated us with a time to come in the same day. (They are doing appointment only because of covid) Ricky honored the price we were first given despite a small error. He was quick with the process which we appreciated This dealership was able to give me a higher trade in value than Hampstead Pre Owned, and they were more reliable. The owner and manager were both helpful as well. After a bad experience at another dealership, they turned my car buying process into an enjoyable one. (It also helped that Trevor is hilarious) We will be back for any future cars! Less

Deano was above and beyond with his salesmanship he was a great person and helped me in each and every way possible and made sure me and my wife were more then happy and helped us get a sunroof and heated seats installed you can’t beat that he’s awesome I would rate him a million stars if I could this guy needs to be promoted he’s a wonderful young kid and I like him a lot me and wife were more t... More

Deano was above and beyond with his salesmanship he was a great person and helped me in each and every way possible and made sure me and my wife were more then happy and helped us get a sunroof and heated seats installed you can’t beat that he’s awesome I would rate him a million stars if I could this guy needs to be promoted he’s a wonderful young kid and I like him a lot me and wife were more then satisfied with his service and with are vehicle it is so nice we love it dean we thank you so much we will be back to buy more vehicles from here are expirence was phenomenal we are coming back to buy a second vehicle soon but anyway thank you dean and Ron’s automotive y’all are great sincerely William Rice Less

Tony the sale's man was extremely helpful very easy transaction with no run around . What a truly professional experience.. i will be buying another vehicle from Ron's automotive

Overall a really good experience. We found them while researching prices on KBB. They had the vehicle we wanted, and the price was fair. Trevor did a great job and finance got us a good rate. I would definitely consider them again if the need arises. The reason for the 4 stars; there were a few fees not advertised that raised the price a bit. We still got out the door under the KBB price, s... More

Overall a really good experience. We found them while researching prices on KBB. They had the vehicle we wanted, and the price was fair. Trevor did a great job and finance got us a good rate. I would definitely consider them again if the need arises. The reason for the 4 stars; there were a few fees not advertised that raised the price a bit. We still got out the door under the KBB price, so that was good. If the fees were included in the advertised price, I'd given 5 stars. Less

If you want the stereotypical "used car dealer" experience by all means go to Rons in Manchester. Shysters the whole lot. Pressure tactics that were laughable. Services completed with no paper work for your records, just take their word for it - they made the repair. This place definitely gives used car dealers a bad name. word to the wise - pass them by .

Good experience with Trevor and staff. Very accommodating and willing to take care of any questions or issues.

I was looking for an upgrade and stopped down to look at a SR they had. When i found it wasn’t exactly to my liking, Tony showed me one he had at the other store and brought it over there same day. Loved the car and didn’t feel any pressure into buying. Tony and the crew worked with me and made things so simple. Went home happy with my new car and just am very appreciative for all they did!

Tony Roy really awesome. There was no pressure to buy a car. He was upfront with everything. Him and the manager workout the number to my liking. Tony Roy went the extra mile on showing me the car in and out of it.

Trevor and his Dad were great!!! They made me feel welcome and helped put me in a great jeep at a great price

The Team was honest and very willing to work with ne to get the best possible deal for both parties. Hassel free, professional service, I'll be a customer that returns multiple times because trust makes all the differwnce.

Omg I love it here so much I was having car trouble and needed a new car and Ron's was such a blessing I would 100% recommend going here if you need a car or anything really I wanna say thank you too Ricy, Deano, Mark and for being so nice and helping me with my car, insurance and financing.

Tony R. Is the best sales man. Wasn't pushy and he was very personable. Made my buying experience painless.This is my second vehicle i have bought from Rons. Just love my 2012 hemi! Thanks so much for all your help! Definitely will come back in the future!

Tony was amazing and so personable. I had special circumstances and he helped me every step of the way and went above and beyond! I am a single mom, Tony understood that and is a family man himself. He made everything so easy and painless and made me feel like me needs were heard and met! I will definitely recommend him and be back for any other needs!

Had a great experience this Halloween when I bought my new car, they did everything to make sure I was able to get alot for my trade in! Highly recommend them!!!

Financing/Title department for Pa sales is the worst I've worked with. I've bought other vehicles from Maryland and had no issues. Bought car October of 2019 and still have title problems. Many phones little to no response.

We recently purchased two vehicles at the same time from Tony. One of the vehicles he even had sent from a sister location the next day for a test drive. We would like to thank Tony and Ron’s Automotive for making this experience a pleasurable one. Thanks Tony Frank & Anita

Staff was very helpful and pleasant. Highly recommend.

Despite some of the the reviews which I believe are made up, my recent experience was not good. Although the customer service and staff were great, they didn't work with me with the price of the vehicle. Definitely price gouging. I went in there for a 2008 Ford Explorer Eddie Bauer listed for $6948. When they brought out the sheet with all the fees I would pay for, the totaled was 10,000! Then, w... More

Despite some of the the reviews which I believe are made up, my recent experience was not good. Although the customer service and staff were great, they didn't work with me with the price of the vehicle. Definitely price gouging. I went in there for a 2008 Ford Explorer Eddie Bauer listed for $6948. When they brought out the sheet with all the fees I would pay for, the totaled was 10,000! Then, with all the reductions it came out to $8000! Very close to the $10,000 they really wanted to get. I would not recommend anyone to this place. These people are really trying to dig in your pockets instead of, giving you a fair deal. Less

Great dealership! Great people! Great customer service! They worked to get me the best deal with the price and financing! When I'm ready to buy another vehicle I will defiantly start with Ron's and will recommend Ron's to friends and family! 👍👍👍

Yes buyer BEWARE they sell cars that already have problems and "certify" them as if they're in good condition. I haven't even had my car for a month without something bad happening

*Update* This dealer honestly provides first class service up until your money is in their hands. Over a week of phone calls and emails to get a 2 page PDF of my service record. I requested the second key for my vehicle (even spoke with the sales rep at the time of buying) I was told the key was found and sent. To my surprise an entire week later someone from the dealer calls to confirm my addres... More

*Update* This dealer honestly provides first class service up until your money is in their hands. Over a week of phone calls and emails to get a 2 page PDF of my service record. I requested the second key for my vehicle (even spoke with the sales rep at the time of buying) I was told the key was found and sent. To my surprise an entire week later someone from the dealer calls to confirm my address because the truth was the key was not sent by Tony as said. So no I will not return here for a future purchase. Post-purchase support is also a part of a company’s customer service, apparently not here. Wow! Just a totally amazing experience, Tony was great. Had the Volkswagen I wanted ready to go and knowledgeable about the car. He was able to work with us on the price and we closed a deal right then and there. This is an Amazing dealer and after this experience I will happily drive 2 hours to purchase again from Ron’s. Thanks for making my automotive dream a reality! Less

Dave Talley is a POS Sales Manager who will say anything to make the sale. Then fails to deliver on his promises.

This is a great place to buy a car. My salesperson Tony was fair and upfront and I got a great deal with a great low payment. I've needed service a couple times and their care for their customers continued well after the deal was done. If you want a well kept, well maintenanced pre owned vehicle with great customer service Rons is the place to go.

Great guys to work with. Needed a new car cause our old one died was able to get a new Jetta with no hassle. They worked hard to make sure we got everything we needed and more.

Great experience! Went to look at a few cars I had saw listed online. We didn't end up buying anything because it just didn't work out for me, but Deano was our salesman and he was fantastic! Very personable, helpful, and honest. Definitely would've been happy to buy a car from him if we had found one in the lot that worked for me! Will definitely be back for future car purchases.

Tony Roy was a great salesman!! Very helpful and helped us get the best possible price!!

Ron's Automotive has very beautiful well kept cars and provides a friendly and welcoming staff. Tony is absolutely the man that you want to deal with as he will do everything he can to get you a fair deal and so you are not overpaying compared to the competition. Just do your homework and know how much your desired vehicle should be going for, Tony will take care of the rest once you have the fac... More

Ron's Automotive has very beautiful well kept cars and provides a friendly and welcoming staff. Tony is absolutely the man that you want to deal with as he will do everything he can to get you a fair deal and so you are not overpaying compared to the competition. Just do your homework and know how much your desired vehicle should be going for, Tony will take care of the rest once you have the facts to present to him! I was in a rental car and he even helped me take care and return that. Highly recommend!! Less

We had a good expience at Ron’s Automotive. Ricardo was pleasant and helpful.

My entire experience at Ron's Automotive was smooth and friendly from beginning to end. Our latest purchase was with Soho as our salesman. Previously we have dealt with and purchased from Tony. I would highly recommend either salesperson as being up front, honest, hard working to get the customer the best possible deal and friendliness seems to be the standard at Ron's. I would buy from them agai... More

My entire experience at Ron's Automotive was smooth and friendly from beginning to end. Our latest purchase was with Soho as our salesman. Previously we have dealt with and purchased from Tony. I would highly recommend either salesperson as being up front, honest, hard working to get the customer the best possible deal and friendliness seems to be the standard at Ron's. I would buy from them again without question. Joe and Karyn Duvall Less

Just bought a vehicle from Ron’s! Friendly staff! Tony was a big help! Thank you!

Tony Roy was amazing to work with! He drove the vehicle to my house and was very accomodating throughout the purchasing process. He also went to great lengths to ensure any questions I had were answered to satisfaction and all issues were handled quickly and professionally. Tony truly went above and beyond, and I would be happy to work with him again in the future. Thank you Tony!

We drove into Ron's automotive with the intention to just look. We were greeted by Tony Roy and a big smile. He asked us what we were looking for and then brought us into his office to view available vehicles on line. After finding a suitable truck in our price range he allowed us to test drive it. He was very pleasant and never pressured us to buy the truck. We talked at length and he answe... More

We drove into Ron's automotive with the intention to just look. We were greeted by Tony Roy and a big smile. He asked us what we were looking for and then brought us into his office to view available vehicles on line. After finding a suitable truck in our price range he allowed us to test drive it. He was very pleasant and never pressured us to buy the truck. We talked at length and he answered all of our questions. It was obvious that God brought us to Ron's and arranged for us to have Tony as our salesman. We completed the deal with great satisfaction and Praise God for how He worked out our deal. Less

I recently purchased a vehicle from Ron's. Jay, the salesman, and Bill, the manager, and all the rest of the staff were super friendly and helpful and made the process very easy. Would recommend!

I bought a 19’ Volkswagen Jetta a couple months back from Ron’s Automotive and the service was great. Went in pre qualified just had some troubles with the credit application (not their fault) but they worked around it and got me driving off with the car same day. The salesperson I had (Tony Roy) was great. Definitely a go to dealership next time I need a new ride!

My husband and I had a great experience working with Tony Roy. We went to two other dealerships and were very unhappy with our experiences before working with Tony and the team at Ron's Automotive. It was definitely worth the drive to work with Tony. He was personable, professional, transparent, and straight-forward. We are very pleased with our purchase! Thanks, Tony!!

Sofokli Fusha was the salesman for my friend. He made the car buying experience seamless, easy and a professional. Dollar Bill helped her secure financing that she was able to afford. Sofokli is an excellent salesman! Thank you so much! She is very happy with her Sonata!

My experience with the sales rep was without a doubt awesome. Very knowledgeable. When I need to but another vehicle I will return there to get it. Very good customer service.

I want to thank Ron’s Automotive and his fine staff, esp. our salesman DW who supported our need for immediate transportation . We had a cash down-payment but no cumulative credit for he past 7 years as normally required. We had actively sought financing and a Kate model used vehicle at two other larger dealerships in Baltimore County. Because we had noticed Ron’s Automotive dealership decals on ... More

I want to thank Ron’s Automotive and his fine staff, esp. our salesman DW who supported our need for immediate transportation . We had a cash down-payment but no cumulative credit for he past 7 years as normally required. We had actively sought financing and a Kate model used vehicle at two other larger dealerships in Baltimore County. Because we had noticed Ron’s Automotive dealership decals on various cars in our area of northern Baltimore County, we made the drive out to rural Manchester. Well worth our time and effort because DW went to work to get us into a vehicle and my neighbor left in a vehicle newer, less mileage and a perfect fit for the needs of her household. The monthly payment was lower than she had been willing to pay. It was not easy, and DW considered different vehicles and financing until the Magic was worked and Sharon drove home a 2019 Hyundai Tucson. We were so willing to share our fortunate experience of September 1, 2020. Many complaints about 2020 with an active pandemic. But no complaint about our Miracle at Ron’s! Thanks DW and everyone at Ron’s! Less

Tony Roy was awesome! I live over an hour away and Tony FaceTimed me to show me the car before I drove all that way just to see it in person. He even did one better and drove the car to meet me halfway the next day, on his day off. There was no pressure involved in the buying process. Tony got me the car of my dreams!

Ricky was excellent to work with when looking for a used vehicle. Honest, prompt and very helpful. The service was excellent including bringing in vehicles from inventory at another location for us (same day) to test drive. Very happy with the overall buying experience at Ron's in Manchester with Ricky.

Ricardo, salesman, Mngr, Dave & staff were GREAT & VERY accommodating. They had someone pick me up, 1 1/2hrs. Away. Great experience.

They really took care of me here. Excellent service from D.W., and a very friendly "neighborhood" atmosphere. They have a great selection of vehicles to choose from!

Ricardo Briones is amazing! I got a 2020 Nissan Altima from him. He drove 50+ mins to my house to let me look at the car and was very good with communication and service. Highly recommend!

I just bought a new (to me )truck. The salesman and staff,were so nice and helpful,, I had running boards and a tow hitch put on,and the service department,went above and beyond ,to satisfy me.as far as staying late to finish my vehicle I'm a satisfied customer,,,great job I'll recommend buying from Ron's. automotive

My daughter bought a car there and they told her everything she wanted to hear. The front bumper had a bunch of cracks and dings and needed to be adjusted , but she loved the car and the sales person said we will fix all that for you, just give us a call back on Thurs and we will set up a date & time and give u a rental car. That was in April it is now Aug and she has left multiple msgs for David... More

My daughter bought a car there and they told her everything she wanted to hear. The front bumper had a bunch of cracks and dings and needed to be adjusted , but she loved the car and the sales person said we will fix all that for you, just give us a call back on Thurs and we will set up a date & time and give u a rental car. That was in April it is now Aug and she has left multiple msgs for David Talley the Auto repair manager and he has never called her back. So your good to buy a car there but don't let them push the car on you and say we will fix it. THEY WONT. KARMA...JS Less

Overall good experience, the staff and salesman were excellent. We found a 2015 Prius for a great price online and drove about an hour to check it out. I subtracted one star because they did seem to tack on a couple fees that seemed questionable, the service and detail fee... all dealers charge fees but this seemed like a bit too much, though we negotiated it down and the salesman understood and ... More

Overall good experience, the staff and salesman were excellent. We found a 2015 Prius for a great price online and drove about an hour to check it out. I subtracted one star because they did seem to tack on a couple fees that seemed questionable, the service and detail fee... all dealers charge fees but this seemed like a bit too much, though we negotiated it down and the salesman understood and was great. Also we found out the turn signals did not work The next day, I replaced a fuse which took me less than a minute and it was fixed, but I’m not sure how this car passed a safety inspection if the turn signals weren’t working? I’m giving them the benefit of the doubt and assuming it’s just things that happen, and the experience overall was good! Will update more as we continue to drive the car Less

A few years ago I purchased a vehicle from them, and had a great experience. Staff was friendly and knowledgeable during that process. Today, due to a poor experience at another dealership as I attempted to sell a vehicle, I was steered back to Ron's automotive. They reminded today as to why I purchased a vehicle from them 3 years ago. They are kind, professionally and definitely knowledgeable. I... More

A few years ago I purchased a vehicle from them, and had a great experience. Staff was friendly and knowledgeable during that process. Today, due to a poor experience at another dealership as I attempted to sell a vehicle, I was steered back to Ron's automotive. They reminded today as to why I purchased a vehicle from them 3 years ago. They are kind, professionally and definitely knowledgeable. I will continue to "steer" my friends to the direction of Ron's. Thank you for being a stand up business as they are getting harder and harder to find. Less

I had a great truck buying experience with Dave Warder. I drove from three hours away to get a Ram 2500 that I had been I had been trying to find for months. Dave kept his word every step of the way and was able to get me an amazing deal. I couldn't be happier with the service and how I was treated by Rons.

Great service! Deano and Dave helped me get my first truck at a great price. Overall, great experience with Rons Automotive. 10/10 Recommended

I purchased my car from Tony. Due to Covid, I didn't want to spend much time in the office, so almost everything was done over the phone. Upon request, Tony even sent me a video of the car. There was no pressure and the paperwork was ready for me when I got there. It was a very pleasant experience for me.

Fantastic car buying experience!! It was a great working with Dave Warder. He went above and beyond to get me into my dream SUV. He was very professional and kept his word. That really means a lot to me. Ricardo made the final steps very easy and was transparent during the process. I am very impressed with the outstanding service I received from Ron's Automotive. I would definitely recommend the... More

Fantastic car buying experience!! It was a great working with Dave Warder. He went above and beyond to get me into my dream SUV. He was very professional and kept his word. That really means a lot to me. Ricardo made the final steps very easy and was transparent during the process. I am very impressed with the outstanding service I received from Ron's Automotive. I would definitely recommend them. Less

I went to Rons to look at a Hyundai Elantra. The employees were very accommodating. I had some issues with the car and I was told by Deano that he would take care of those issues. He took care of the issues as promised. He ended up giving me a good deal on the car as well. I am very happy with the purchase.

Deano was a great salesperson. He worked very hard to get us the price we were asking for. The car was just what we we’re looking for.

Went there a couple of days ago. After parking my car I approached a grey trailer were a couple of guys were smoking. Their looks were as though birds of prey and they were sizing me up. I walked boldly to the entrance. As I did one decided to leap of the perch and approached me with an query. "How can I help you, sir?" I affirmed that I was interested in a 2011 535 AWD BMW. My research indicated... More

Went there a couple of days ago. After parking my car I approached a grey trailer were a couple of guys were smoking. Their looks were as though birds of prey and they were sizing me up. I walked boldly to the entrance. As I did one decided to leap of the perch and approached me with an query. "How can I help you, sir?" I affirmed that I was interested in a 2011 535 AWD BMW. My research indicated that the car had 92 thousand miles, one owner and was priced at $11,988. However, I stated the price WAS under 12 grand. By the time the salesman showed me the figures the price was jacked up $6,000! Immediately, the car became overpriced. But I wanted to see how they operated. There was a charge for state tax at $808, a dent, ding and touch-up paint repair at $995, a processing fee of $495 and a bunch of other "fees." As you review my account of Ron's Automotive you'll notice I have not named names. My reason is these guys are operating in a system that needs to feed. A reasonable down payment of three thousand dollars becomes a call for $5,000! For this author, whose credit was admittedly sketchy, the bank wanted to offer me 17.22 percent interest and the salesman suggested I reach any means (use my credit cards) to meet the down payment. Not a chance. In closing, the salesman wanted ding the credit bureau again to solicit other "friendly" banks to make the deal with 3 grand down. Fortunately for me it was a quarter to 6 and the banks closed at 5:30. Needless to say, I will not go back to do business with Ron's Automotive in Manchester, Maryland. I will not expect anyone to take this account as a sign to avoid doing business with this used car dealership, but I do suggest that one calls to determine what the actual price is on their cars to see if the vehicle's price is an "Internet price." I suspect, even then, the fees that I mentioned will still be attached. Good luck all. Less

My husband and I walked in with 400 hundred dollars and drove away in a 2018 model with 30k mi because of the hard work and diligence of Jay and Dollar Bill. We received excellent service and were treated with such a hospitality that just isn't found much in this day and age. I would definitely deal with this place again and would recommend it to anyone!

Tony is the man! He was extremely helpful, transparent, friendly, and genuine. No hidden costs, no nonsense! The great customer service does not go unnoticed. I’m so happy I stumbled upon Ron’s. We will definitely be back and recommend this dealership to everyone.

I purchased my new car from Deano!! He was really friendly, helpful, and did an incredible job of getting me into the car that I came in for. Working with expert sales staff members like Deano is what makes Ron's Automotive an amazing place to go for a great new vehicle and an outstanding customer service experience! Thanks again to him and to the other folks in the office who weren't satisfied ... More

I purchased my new car from Deano!! He was really friendly, helpful, and did an incredible job of getting me into the car that I came in for. Working with expert sales staff members like Deano is what makes Ron's Automotive an amazing place to go for a great new vehicle and an outstanding customer service experience! Thanks again to him and to the other folks in the office who weren't satisfied until they saw me drive off in the perfect vehicle!!! Less

Ron’s Automotive was awesome to deal with. My salesman Tony Roy was extremely helpful and knowledgeable. They have a great selection and everyone there makes you feel at home. Great experience. I recommend Tony Roy and Ron’s Automotive to all my friends and family. Thank you for an awesome deal. Harshal Naik.

Fair deals. We found a price that worked for both of us on a great truck and trade-in. Dave Warder was a big help and made the process easy.