based on 39 reviews
Wonderful flooring company to work with. Scheduling was great and they were always on time.
The utmost amount of respect for the team that we dealt with from the first phone to the last super fast response to come out and measure got materials ordered delivered and installed in a weeks time we couldn’t be more pleased I highly recommend Ng flooring!
We had such a wonderful experience with NG Floors. Their team was fantastic at paying attention to detail, getting the job done efficiently, and a price we felt comfortable with, and making sure everything was done right. Thank you so much for such a wonderful experience! We absolutely love our bathrooms!
I had floors installed last year by this company. I liked Nazar a lot during the estimate and I feel like he handled most issues even though it took a lot of time and follow up so the review is more about one of his installers. The installer calls me the first day of work and raised his voice at me because they don't have access. I apologized profusely and rushed to leave work. I spent money on ... More
I had floors installed last year by this company. I liked Nazar a lot during the estimate and I feel like he handled most issues even though it took a lot of time and follow up so the review is more about one of his installers. The installer calls me the first day of work and raised his voice at me because they don't have access. I apologized profusely and rushed to leave work. I spent money on lyfts to get there and used my entire lunch break to find out that they were actually at the wrong address. Even after it was clear it was a mistake on his end he had an attitude. After they finished, I found a pool of water on the garage floor from my AC unit which was actively leaking. They had been working out of the garage so I was surprised they didn't tell me. When I asked the installer he texted that it started the first day he was there, so it had been going on for two days. He said "it was just a few feet" of water. I don't know exactly how the pipe broke that but it seemed very unprofessional to not notify the homeowner that there was an issue. Also, they drank some of my drinks without permission and left the empty bottles laying around. I was told beforehand there would be a paint line from the baseboards being lowered but there were also deep cuts to the drywall in some areas from the removal that looked terrible that I didn't expect. If I had known about the possibility of drywall damage I would have requested new higher baseboards during the estimate. I had to ask painters afterwards to do the best they could to patch the curled up drywall paper. There were also gaps with exposed subfloor where the closet doors meet the wall because they forgot that there weren't baseboards there. Nazar sent someone else to fix the gaps with quarter rounds and gave me a $100 gift card to help comp the problems. The issues could be installer dependent, but I don't think I would go with this company again. Less
I would highly recommend them to install your flooring. Very friendly, professional and great craftsmanship install! Thank you!
Nazar is extremely professional and understanding when my job was delayed, he worked with me!! Their installers, Eugene and Illya, did a better job than I could have imagined!! I would most definitely recommend this company to anyone who is looking to get any flooring work done.
My wife and I worked with Nazar and his team on our kitchen remodel and we couldn’t be happier with the end results. The project started back in August of last year when we made the decision to remodel our kitchen. At that time, we met and interviewed 4 different companies and selected N G Floors based on multiple reasons. First, when we met Nazar, we were impressed by his professionalism, his k... More
My wife and I worked with Nazar and his team on our kitchen remodel and we couldn’t be happier with the end results. The project started back in August of last year when we made the decision to remodel our kitchen. At that time, we met and interviewed 4 different companies and selected N G Floors based on multiple reasons. First, when we met Nazar, we were impressed by his professionalism, his keen attention to details and his ability to listen to our needs. His main goal as he explained to us was that we are completely satisfied and happy with the final outcome of the project no matter how many times he had to redo and redesign the original plan. While Nazar was excellent at listening to our requirements, he was also really good at providing his input and opinion when it mattered. For example, my wife and I initially had our heart set on a particular color for the kitchen cabinets. Nazar worked tirelessly to find the cabinets in the exact same color we were looking for, while suggesting that we could never go wrong with selecting white. After weeks at looking at multiple samples that he found for us, we ended up selecting the white shaker cabinets that he originally suggested. Finally, his final bid was really competitive compared to the other 3 companies we looked at. The project started at the start of the year and it took about 2 months to complete. There were a couple delays due to waiting for the inspectors (electrical and plumbing) to come and provide the final inspection, which Nazar had warned us ahead of time. Other than that, Nazar was really good at keeping us always informed in every step of the project from what to expect the team to be working on and to complete to potential delays and scheduling changes. In addition, we cannot say enough great things about Nazar’s entire team. Everyone that came and worked on our kitchen was extremely professional, polite and respectful of our house. We had the sense that they all took care of our house as if it was their own house. When we pointed something that needed adjustment, they immediately took care of it with absolutely no question asked. Finally, we were also really impressed with Nazar’s wife who helped us with selecting the pendant lights and the knobs. She also pointed the color mismatch of the faucet we had originally selected. Without her advice and input, our kitchen wouldn’t be the same. We really appreciated her great taste and judgement. Overall, we were extremely pleased with Nazar’s team work on our kitchen remodel. My wife and I would like to thank his team for the great work they did in our kitchen. Needless to say, we will use them again without any hesitation on our next house project. Less
Scammer company and service is not good. The atmosphire is not well. Don't go to there.
Their service wasn't good and staff was crazy. They just wast money and time.
Yana and her team's meticulous attention to detail and swift execution of installations epitomize the epitome of professionalism. Their proficiency in their craft is a testament to their dedication to delivering exceptional results.
Responsible and reliable. Nazar went above and beyond to help me with my flooring need. He was fast to provide the material and gave me reasonable place. Will always come back to NG Floors for my next remodeling project.
Nazar and his team did an awesome job. They're very professional and go above and beyond the job. I had carpet installed the whole process from getting an estimate, customer service and the quality of work for the value. I can't say enough we decided to carpet our living room weeks before Christmas and I had it installed before then.
Our church needed the carpets replaced. Nazar gave a very reasonable quote and a very good recommendation on the type of floor we needed. Didn't try to upsell us. Adjusted their schedule to accomodate us. Finished 2 days ahead of schedule. Very satisfied customer.
I had my flooring done by this company. Prior to the installation, I was informed the labor came with a 5 year warranty and a lifetime on the material. Upon the projects completion, I informed the owner there’s issues with the installation. He assured me this would get fixed. I had also requested a quote to get my counters & cabinets done. Fast forward to almost 3 months now and he has ghosted me... More
I had my flooring done by this company. Prior to the installation, I was informed the labor came with a 5 year warranty and a lifetime on the material. Upon the projects completion, I informed the owner there’s issues with the installation. He assured me this would get fixed. I had also requested a quote to get my counters & cabinets done. Fast forward to almost 3 months now and he has ghosted me completely. Doesn’t respond to any of messages or calls. This business is not reliable and do not keep their word. I will be reporting this business and taking this company to smalls claims since the owner doesn’t want to work with his customers. I have several txts that show all the times I’ve reached out to him to resolve this issue and I’ve been nothing but courteous and patient. The owner is a fraud. Less
N G Floors is wonderful to work with. Nazar is professional and knowledgeable, and he does what he says, by when he promises. I will use N G Floors for my next flooring project.
So professional and virtuous ! ! I wouldn’t go anywhere else after meeting team! The floors were installed perfect! Thank you!!
Thank you Emilio for helping us choose the right material, our home is much cozier now.
NG flooring has a great team. They are on schedule and prompt in answering any questions or concerns. They have great selections. There work is very neat and tidy. I would recommend choosing them to do your floors!
They did a great job on my two rooms, putting down wood flooring. Fast, efficient, hard workers. Very impressive!!
The floor was installed without any problems and looks great. Everyone was friendly and easy to work with. We are very pleased with the results and highly recommend NG Floors!
One of the best experiences I’ve ever had! Nazar and his team were amazing and we couldn’t be happier with our new laminate flooring and carpet! He was very professional and I plan to give his contact info to anyone who is looking for a recommendation! If you are looking for quality and efficiency, look no further and go with NG Floors!
Very quick and kind service, for a reasonable price.
We had carpet and wanted laminated floors. N G Floors came out and did their magic and the floor looks absolutely stunning. Price was very reasonable compare to other 4 quotes I got, so I decided to go with them and glad I did. Thanks Nazar and your workers..
NG Flooring provided a far superior product Gaia LVP than Home Depot /Lowes, at almost the same price and was over a thousand cheaper than Empire Today. I liked that the owner, himself, came to estimate the job. Gave more details than typical estimators. NG Flooring's quote was also easier to understand than the big box stores. He called out some items that needed to be replaced that the big box... More
NG Flooring provided a far superior product Gaia LVP than Home Depot /Lowes, at almost the same price and was over a thousand cheaper than Empire Today. I liked that the owner, himself, came to estimate the job. Gave more details than typical estimators. NG Flooring's quote was also easier to understand than the big box stores. He called out some items that needed to be replaced that the big box stores didn't. His installer (who is an NG Flooring employee and not an outside contractor) showed up on time. Was comfortable enough to leave installer in home alone while I picked up kids from School. Installer was respectful and cleaned up work spaces, even swept our front porch as part of clean up. He went above and beyond to fix some carpet where the LVP flooring and pet damaged carpet met up. My only slight complaint is that I think the owner - Nazar - should delegate more to his employees and maybe appoint team leads - because sometime he was slow to respond because he's probably managing all the jobs, himself. SUGGESTION: Maybe he should split workload 50% with a trusted assistant. Assign a team lead to projects. SUGGESTION: I'd also encourage NG Flooring to get some sorta secure electronic payment system so customers can put down deposits electronically rather than physical checks. But overall - small business owner who has access to more product and far superior specs than Big Box corporations at a lower price. So ya get a better product for same or lower price. A win-win! Less
Excellent service and beautiful floors. I highly recommend NG Floors.
Nazar and his team (Vitaliy) at N G Floors, did an amazing job on my floors and fireplace. It was not an easy job because the last two guys I hired did a horrible job, glued the floor pieces (LVP) together, and made a big mess in my home... I received 7 estimates before hiring N G Floors. Nazar was on top of it from the beginning with his transparent and detailed estimate and of course his amazin... More
Nazar and his team (Vitaliy) at N G Floors, did an amazing job on my floors and fireplace. It was not an easy job because the last two guys I hired did a horrible job, glued the floor pieces (LVP) together, and made a big mess in my home... I received 7 estimates before hiring N G Floors. Nazar was on top of it from the beginning with his transparent and detailed estimate and of course his amazing positive attitude while everyone else that came to give me an estimate only complained and provided me with confusing and vague estimates. Vitaliy from N G Floors did an amazing job, placing each piece down himself and texted me photos of the floor and their progress throughout the day. Truly an amazing service and I am very pleased and happy with the finished product. Thank you so much for all your hard work and great customer service. They have a remarkable positive attitude and deliver great work. I highly recommend them and will hire them again for my next projects. Thank you again and Happy New Year! Less
Nazar and his team were fantastic! To start, Nazar was clearly an expert in the estimate, understandably explaining the process and my options. His quote was significantly less than the other 2 I received. Nazar and Emilio were incredibly patient through my indecision selecting a floor, and even though they have a plethora of options, brought in new a vendor offering which I loved! Lastly, the in... More
Nazar and his team were fantastic! To start, Nazar was clearly an expert in the estimate, understandably explaining the process and my options. His quote was significantly less than the other 2 I received. Nazar and Emilio were incredibly patient through my indecision selecting a floor, and even though they have a plethora of options, brought in new a vendor offering which I loved! Lastly, the install crew was clean, kind, respectful and efficient. They moved all furniture and kept the space so clean. High quality job and I love my new floors! They did up and downstairs full house, but I particularly love the staircase! 😍 Thank you, Nazar and team. I have referred them several times already and will absolutely use them again! Less
Kitchen tile project came together perfectly thanks to N G Floors.
NG floors is AMAZING! As an owner of several rental properties, I can say that NG Floors comes through. Thank you MG!!
Good communication & good work
I highly recommend N G Floors. I had my whole house refloored with waterproof vinal. I am so happy with the results. My home is warm and cozy now and looks great. The estimate process was simple and highly motivated workers installed the flooring with ease and comfort!!!!
We decided to remove all the laminate flooring in our house we called N G Floors to come and give us an estimate Nazar came out next day very professional he sketched the whole down stairs area and gave us a very good price for labor and materials he scheduled his crews to start the demo and installation Aundre was very professional with his crew and very respectful they did an excellent job they... More
We decided to remove all the laminate flooring in our house we called N G Floors to come and give us an estimate Nazar came out next day very professional he sketched the whole down stairs area and gave us a very good price for labor and materials he scheduled his crews to start the demo and installation Aundre was very professional with his crew and very respectful they did an excellent job they went above and beyond our expectations highly recommended Less
We engaged Nazar’s team to replace our carpet flooring with lvp. They were very responsive from the beginning to the end of the project. From answering our numerous questions to helping us pick our flooring and being flexible with the schedule, Nazar was there to help us through each process. The final product was amazing and we love our new flooring. Highly recommend N G Floors. Would engage the... More
We engaged Nazar’s team to replace our carpet flooring with lvp. They were very responsive from the beginning to the end of the project. From answering our numerous questions to helping us pick our flooring and being flexible with the schedule, Nazar was there to help us through each process. The final product was amazing and we love our new flooring. Highly recommend N G Floors. Would engage them for future flooring needs. Less
If I had know replacing my vinyl floors with hardwood would be this easy, I would have done it years ago! The customer service was out of this world--they came the same day to measure and give me a quote, always answered calls and kept in touch by text. There was plenty to choose from in the warehouse and I was able to take home as many samples as I wanted. Installation was a breeze--I had no ide... More
If I had know replacing my vinyl floors with hardwood would be this easy, I would have done it years ago! The customer service was out of this world--they came the same day to measure and give me a quote, always answered calls and kept in touch by text. There was plenty to choose from in the warehouse and I was able to take home as many samples as I wanted. Installation was a breeze--I had no idea how little disruption it could be. The baseboards came off and on easily with no damage to the walls. Five stars, highly recommend. Less
We recently had NG Floors do a complete remodel on our bathroom replacing not only the floor but the shower and tub tile too. It turned out beautiful! We were so happy with the workmanship. We previously had a quote from Kitchen Mart but we were not impressed with the person that we had to work with so we called NG Floors. They had installed the floor in our rental a couple of years back and we ... More
We recently had NG Floors do a complete remodel on our bathroom replacing not only the floor but the shower and tub tile too. It turned out beautiful! We were so happy with the workmanship. We previously had a quote from Kitchen Mart but we were not impressed with the person that we had to work with so we called NG Floors. They had installed the floor in our rental a couple of years back and we were very impressed with the work so we gave them a call to do our bathroom. Nazzer of NG Floors was so easy to work with and very patient with us while helping us to pick out tile. He also made sure everything was done correctly and to high standards. I would definitely recommend them for any job and will contact them again for any future jobs. Less