They are prompt, knowledgeable and friendly. They have a very nice and clear office with very close parking ( in front of the front door. Finally, they offer great cookies.). I highly recommend them. Less

My hearing aids stopped working well. I made an appointment at Professional Hearing Services and after some short diagnostics, he replaced components and voila they worked 100% again. Thanks for the great service! I was in and out within 10-15 minutes! Less

Good Morning Jim, Yes my appointment met every expectation! Specifically: 1) My replacement loaner hearing aids are working "as advertised". 2) My Starkey TV Streamer is working with my loaner hearing aids. 3) You were able to send my hearing aids into Starkey for repair before their warranty expired (thank you for mentioning that!). Extremely professional and very well run Thank you Jim!! Less

My Dad’s hearing aids needed adjusting and the doctor and office staff were very understanding! The adjustments made took care of the issue and he is hearing well again! He has been using Professional Hearing for years and will continue Less

I am a longtime Starkey Hearing Aid customer of Jim Grant. I appreciate his excellent assistance and caring attitude whenever I am there. We recently switched healthcare providers and I was very anxious worrying about how this would affect my purchase. Jim had contacted the insurance supplement before my appointment and had everything arranged prior to my arrival. His service is very efficient. Thank you. Less

Great service! I am on my 6th set of hearing aids using 4 different providers. And Jim gave the best service and best product of any provider. His follow up service was exceptional. My hearing loss was off the charts but Jim took his time to be sure I was satisfied. When buying hearing aids 50% of the value is in the provider. Thanks Jim. Less

Extremely conscientious and courteous staff. Professional and very knowledgeable. They leave “no stone unturned” to assure that you are completely satisfied with their products and service. Less

Professional Hearing Services, as always met more than my expectations! It is always pleasant and worry free when I am there for my appointments as I know I am going to get the best and friendliest service available. Thank you!! Jim Grant really takes the time to give us customers the best service. I definitely recommend Professional Hearing Services for any hearing aids and exams.Karen YoungI just had my hearing aids check up with Professional Hearing Services 10/28/24 and having been a client here for 5+years I can attest that Jim remains giving his customers the best and most welcoming service. I trust him 100% caring for my hearing. If your are in the need of hearing services I recommend you check out Professional Hearing Services !!! Less

Jim and Terri have been putting up with me for a few years now and that alone says a lot. Best place for help for your hearing situation. You might want to ask about the new AI devices. I did and I’m liking them Less

So if you’re having trouble hearing, come here to St. Louis Park and Jim can help you. I have had hearing aids before, but Jim found me a better one with rechargeable batteries, and tuned it up to match my audiogram. Now everybody can do that, but Jim was, friendly, patient and not in any rush. And he cleaned the tips and sensors. It’s a small one-man operation, which makes it easy to get in and out and I like the idea of supporting a small business. Less

Having worked with professional audio and broadcast engineering as a career, I was always aware that my ears needed protection, whether it be at a concert venue, or just routine day-to-day activities. Being retired now, and a wee bit older, I knew my hearing wasn't as good as it once was despite having taken precautions. My insurance provider suggested Professional Hearing Services as a good facility to have my hearing checked and I decided to make an appointment. This was one of the smarter things I've done as I've gotten older. Yup, my ears were experiencing high frequency roll-off despite precautions I had taken when I was younger; it's what happens to many of us as we age. After viewing the results, Jim Grant and I discussed the available options, and I settled on Jim's recommendations for my hearing aids. They have made a huge difference in my life. When I received them, and was fitted, I immediately went home and listened to some of the music I've become familiar with over the years. I have a professional audio system with surround-sound and studio monitor speakers. As I listened, I realized I had been missing a lot more than I thought; it was like I was listening again for the very first time, in my early teen years! Plus, these hearing aids are bluetooth enabled, and allow me to hear my phone calls through them, stream music from satellite and internet, and make adjustments through an app on my phone. Today's technology is amazing, and these devices fit right over your ear; most people might not even know you have them on. If you've been thinking about hearing aids, don't put it off; your life can be substantially improved! Less

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Have been working with Jim for several years. His customer service is excellent and he’s always concerned for my well being. I like that I’m not just a “number” with him. Definitely recommend Professional Hearing Services. Less

My appointment today vastly exceeded my expectations!!! I'm so happy with the hearing aids. Been listening to music all afternoon. It's like hearing music as I remember it in my teens and twenties. I've been missing the entire range of the compositions for far too long.Jim is really personable and is great at explaining things. Great personality, smile and a good sense of humor! Nice to work with both Jim and Terry! Less

I was very pleased with my experience at PHS. Jim was very professional and took plenty of time to explain the results of my hearing test and the various options available. Less

Very patient and thorough in answering questions. Clear instructions and makes sure I get the best hearing possible. I appreciate the checkup reminders so I don't have to keep track myself. Less

I highly recommend Professional Hearing Services! Jim Grant is top notch and an expert in his field. He is very thorough, informative and the care you get there is truly genuine. My life has totally changed and I can’t thank Jim enough. Truly the best! Less

Jim & the entire team were so incredibly helpful and knowledgeable, true professionals all! Will be going here for my hearing aids needs in the future. Less

Jim and the team at Professional Hearing Services consistently do a thorough and great job. Went in for follow-up annual hearing check, hearing aids software update, and answering some questions I had. I highly recommend this group for anyone requiring hearing assistance. Less

Jim is a top professional. And his always warm and friendly demeanor makes him easy to work with. He works constantly to make sure I am happy with the product and the service. I am. Less

Just completed another check-in with Jim. Can't say enough about his dedication to a great hearing experience for me - always seeking improvement to an already-great product. His customer service makes all the difference! Less

Excellent service by receptionist and Jim Grant. He listened carefully to my history and then made a clear, professional recommendation. I'm looking forward to getting the product. Less

Very favorable so far. I misunderstood the process and arrived prior to obtaining a required medical clearance but was nonetheless treated courteously. Less

I am so impressed with Professional Hearing Services. The technician Jim Grant was super thorough with everything - the hearing evaluation, what hearing devices would be best, and was more than helpful with ALL my questions. I am super pleased with the aids I chose on his recommendation. Awesome! Less

Jim is always professional and willing to help maintain my hearing aids. I can always hear better after being in their office. He's been so kind in finding affordable options for hearing aids too! Literally a life saver!!! Less

Jim Grant at Professional Hearing was extraordinarily helpful. He was my first venture into hearing aids and I know I asked a lot of questions. Jim provided great answers. I got to Jim through the BC/BS hearing provider,True Hearing, who when contacted, set up the appointment. True Hearing was not very forthcoming with information about their hearing aid products. But it was the luck of the draw. Jim more than compensated with his clear answers about the available products and options. I wished I would have taken along a copy of an older hearing test and received a copy of the current one for comparison. I understand why his reviews are all five star. Less

Jim Grant is great. He showed me how earwax plugged up my hearing aids. Now I know what to do. "Hugh Jones" is my literary alias. My real name is Jim Stokes. These hearing aids opened up a new world for me. I can hear clearly sounds in my audio surrounding world. Less

very knowledgeable; professional; explained my individual situation well; clean and professional offices; pleasant staff-- I was very satisfied with the service and products Less

I highly recommend Jim Grant and Professional Hearing Services for their expertise and personalized service. Jim's knowledge and expertise is only surpassed by his compassionate, patient and trustworthy approach through the full cycle of assessing individual hearing needs and fitting each client with the best hearing aids aligned with their preferences and budget. Jim's style was perfect for a first-time reticent buyer and his calming demeanor helped me through the decision making process and my first appointment when I learned how to use and manage my new hearing aids. Thank you Jim. I appreciate your kindness and expert guidance. You are awesome! Less

Professional in their name really sums up this business extremely well. After suffering severe SNHL, and going through my clinic for the standard treatment for SNHL, I was referred to Professional Hearing Services for my hearing aid consult. Jim was thorough, quick and very willing to explain what was happening and why and answer every question I came up with. He helped me choose the best hearing aids for my condition and taught me how to use the various features of the aids and their accompanying app. 5 star service all the way. Less

Professional Hearing Services is the perfect name for this place. The staff is very professional, knowledgable, and caring. The office is very nice, clean, and they work with great technology. Less

On time. Needed to get ear wax removed before proceeding. Did note that left hearing aid microphones weren't working. Was disappointed that he didn't offer to have it fixed. Now have to schedule another appointment to get hearing evaluated. Less

Everyone in the office was very nice and very helpful. They spent extra time with my needs and helped to make sure I had all my questions answered before I left! Less

With all the great reviews really don't need another. But I just can't help myself. They are the greatest. Jim is funny and really knows what he's doing. Went along time just trying to muddle my way thru conversations, now I'm part of them. Huge Thank you 😊 Less

Great experience, very professional. Very flexible in accommodating my schedule and were very thorough when reviewing the results of my hearing test. Will definitely recommend to friends and family. Less

An outstanding experience from start to finish. Jim was patient, kind and explained everything. He was also extremely responsive to a question I had a day after the appointment. Got back straight-away. I have already told 4 friends Profesional Hearing is the ONLY place to go! Thank you for changing my life Jim! Less

The hearing test was conducted professionally and on time. An informative summary session after the test provided a helpful explanation of the findings. There was no pressure to get hearing aids now or in the future. Less

Professional Hearing Services is top notch and has always provided the ultimate in customer care. My father has been a customer for over 3 years. Jim is considerate, attentive and above all, knows his business. I would recommend to anyone needing services with hearing aids. Less

I have an unusual medically inducted hearing loss. Once I understood I would be better served by being helped by a medical practitioner, Jim was helpful as I moved in that direction. He seems like a person that really wants what is best for his clients. Less

Amazing! I have my 93 year old grandfather visiting from out of town and one of his hearing aids stopped working. They got us in right away and helped us! If you need anything they are extremely helpful and accommodating! Less

I was having trouble with my Veterans Administration issued hearing aids, but, in this time of COVID, I was uncomfortable with the idea of sitting in a hospital waiting room while waiting for them to be fixed. I contacted Professional Hearing Services. Even though I was not in the market to buy new hearing aids, Jim offered to help. He not only fixed my immediate problem, he upgraded the firmware on both hearing aids. Less

Thorough testing. Jim is knowledgeable and honest. His office faithfully calls me about every 6 months to remind me to get my hearing aids cleaned. I've had them 3 years without a problem. Less

My elderly mother, who is currently staying with me from out of town, experienced an issue with one of her hearing aids today. I called Professional Hearing Services and Jim answered the phone. I explained the situation and he informed me that he felt the hearing aid may only need to be cleaned, and then he offered to see my mom right away. He cleaned both hearing aids for my mom, which seems to have resolved the problem. Jim was extremely warm and welcoming, as well as professional. He provided exceptional service and we will definitely be back as my mom will be moving to the area in the coming months! Less

I cannot say enough good things about this wonderful hearing center. I am from out of town, and stopped by because I was having problems with my hearing aids. They were so gracious and helpful and solved the problem immediately. Highly recommend! Less

I bring my mother-in-law Pauline here to get her hearing-aids. We have had nothing but the best service from Jim. Pauline comes in anytime she needs help for her check-ups and he does an outstanding job to make sure Pauline is taken care of. She recently came back to get a controller and he ordered it and it came so fast, I was amazed how soon we got her back in and using the device. I highly recommend Jim at St Louis Park. Less

I've experienced problems with my hearing for a few years now, and I am so very thankful that I decided to make an appointment with Professional Hearing Services. Jim Grant was amazing. It's very evident that his work is not truly a job but a vocation, truly caring about the people with whom he works and doing his very best to help in every way possible. I can't really say enough good things. Less

I was referred to Jim at Professional Hearing Services in St. Louis Park to seek out his expertise after it had become increasingly difficult to understand and hear other people. Jim and his team were pleasant to work with and were able to provide me with quick and accurate test results, as well as, different hearing loss options. They use the latest technology and their office is very clean and professional. Highly recommend. Less

The receptionist here is so friendly though I cannot remember her name for the life of me!Jim is very knowledgeable. I came in with a difficult case, he was very helpful and pointed me in the right direction.The set-up is very clean, open and comfortable. I would recommend anyone seeking a hearing specialist to come in! Less

I have been a hearing aid user for 15 years and have used 3 different hearing aid companies and had 3 different brand hearing aids so I have a more than one reference of comparison. Very happy with my Starkey hearing aids and Jim's service and facility are first rate. Less

I cannot say enough about how great and professional Jim Grant and Professional Hearing Services is. I have worn hearing aids for many years and when it was time for a change Jim worked very hard to help me find the right ones for my needs. His follow-up service is unparalleled. I would recommend Professional Hearing Services without reservation to anyone considering hearing devices. You won't be disappointed! Less

Jim Grant is a VERY knowledgeable hearing instrument specialist! I received the best care and love my new Starkey hearing aids! The app is amazing and the Bluetooth is very impressive. I would recommend Jim to anyone! Less

Jim Grant is a true professional and has done a wonderful job in fitting me for the proper hearing aid.He also cleans and makes any necessary adjustments every few months. He stands behind his products and ensures you are satisfied - with a smile. Less