based on 120 reviews
I had a wonderful experience with Classic Sash and Door. We worked mainly through Thomas Paine on the initial quote, door and side panels selection, hardware selection through to installation. He was just lovely in every way. My new door is just gorgeous! Many thanks to Ben who did the installation. A true pro. They also hooked me up with a painter who brought the project across the finish line! ... More
I had a wonderful experience with Classic Sash and Door. We worked mainly through Thomas Paine on the initial quote, door and side panels selection, hardware selection through to installation. He was just lovely in every way. My new door is just gorgeous! Many thanks to Ben who did the installation. A true pro. They also hooked me up with a painter who brought the project across the finish line! Can't say enough good things. Less
From initial contact to select a door to replace a window, assisting in the selection of hardware and the finally installation was seamless and timely. Friendly and professional contact with each team member. The quality of workmanship truly is impressive. I highly recommend Classic Sach & Door.
I love my new windows from Classic Sash and Door, they’re great and have completely changed the house inside and out. I am so glad Bo ( in-house designer) suggested this design, it has totally settled into the house. The installation team were very professional and considerate, did some nice carpentry around the windows to facilitate installation, protected the floors, left the place clean and t... More
I love my new windows from Classic Sash and Door, they’re great and have completely changed the house inside and out. I am so glad Bo ( in-house designer) suggested this design, it has totally settled into the house. The installation team were very professional and considerate, did some nice carpentry around the windows to facilitate installation, protected the floors, left the place clean and tidied up everything. I can’t wait to get the house painted to see it all come together. It’s been a pleasure working with Bo and Classic Sash and Door. I highly recommend this company. Less
We just had some windows replaced in our Eastmoreland home and Classic Sash & Door did a fabulous job. They were on time, very careful about keeping our house clean, worked hard on a difficult window and were professional in all our interactions. We have used them in the past and are so happy to have them help us improve our home. We highly recommend them. Thank you!!
Classic Sash & Door were fantastic to work with! We needed to replace our 100+-year-old windows, and the Classic Sash & Door team was prompt, communicative and respectful. The product was exactly what we had hoped and the service was even better.
When we started shopping for a new front door, we were told Classic Sash&Door was the best, but that they were always behind schedule. Their salesperson was great. The price was high , but we found a beautiful door. The door is magnificent, and we are happy with it. But… the experience in between sales pitch and installation was shocking to us. There was no communication, they ran months behind s... More
When we started shopping for a new front door, we were told Classic Sash&Door was the best, but that they were always behind schedule. Their salesperson was great. The price was high , but we found a beautiful door. The door is magnificent, and we are happy with it. But… the experience in between sales pitch and installation was shocking to us. There was no communication, they ran months behind schedule, and blew us off twice for estimates for another door (we found another contractor). I’ve owned a customer service business for 30 years, and I would not tolerate this type of lack of attention to details. I know their reputation is good, but for us it was only the finished product that satisfied us. I can’t see ever using them again in the future. One star for Thomas, one star for the Simpson door, and 0.0 stars for the company. Less
Reliably great with all stages of projects we have hired them for. Excellent craftsmanship and beautiful results.
I had a great experience working with Bo and the entire team at Classic Sash & Door to replace 11 windows in my house. Bo paid particular attention to the style of my house and made excellent suggestions. He listened to my concerns about security and we were able to customize the placement of window locks so I can leave the windows open a bit wider than the factory installed locks which allows fo... More
I had a great experience working with Bo and the entire team at Classic Sash & Door to replace 11 windows in my house. Bo paid particular attention to the style of my house and made excellent suggestions. He listened to my concerns about security and we were able to customize the placement of window locks so I can leave the windows open a bit wider than the factory installed locks which allows for more air flow. The guys doing the installation are skilled, neat and respectful. And, the Marvin windows are great quality. I highly recommend Classic Sash & Door Company. Less
Very professional from the initial consultation appt, through install. Everyone was helpful, knowledgeable, and prompt to respond. The new windows are absolutely stunning. Classic Sash & Door are definitely the people you want when replacing doors and windows in Portland.
Professional service and quality products. Exceptional experience from beginning to end.
Great company to work with and my doors are beautiful. Thank you!
Dash and door staff are professional and so helpful. Thomas who measured and helped us decide on the door was fantastic. He was with us from the beginning to the end of the project. Karen the ioffice manager is also extremely helpful and reliable in making sure the installation happens on time. Peter our installer was professional and knew exactly what he was doing. A true craftsman. Thank you. W... More
Dash and door staff are professional and so helpful. Thomas who measured and helped us decide on the door was fantastic. He was with us from the beginning to the end of the project. Karen the ioffice manager is also extremely helpful and reliable in making sure the installation happens on time. Peter our installer was professional and knew exactly what he was doing. A true craftsman. Thank you. We love our new door. Less
From the estimate to the installation, Classic Sash and Door was excellent for our small remodel. The knowledge about the style and construction of our 100 year-old home that the estimator, Bo, shared was invaluable. We really wanted the new windows to match the rest of the house, and the space (my office/guest room) has been transformed in look, feel, and comfort! The windows are impeccably inst... More
From the estimate to the installation, Classic Sash and Door was excellent for our small remodel. The knowledge about the style and construction of our 100 year-old home that the estimator, Bo, shared was invaluable. We really wanted the new windows to match the rest of the house, and the space (my office/guest room) has been transformed in look, feel, and comfort! The windows are impeccably installed and the crew was professional, polite, and extremely attentive to safety and cleanliness. Everything was completed in the timeline they gave us at the beginning. We could not be happier with the service, the experience and the windows! Less
I have done many remodels in life and learned to be very picky in my choice contractors. I did get three bids for this project involving the upgrade of 12 windows. They were all very close but the superior professionalism of Classic Sash team was evident from the start. From the bidding process, where they did bring in their head carpenter to address the different challenge of the install so the... More
I have done many remodels in life and learned to be very picky in my choice contractors. I did get three bids for this project involving the upgrade of 12 windows. They were all very close but the superior professionalism of Classic Sash team was evident from the start. From the bidding process, where they did bring in their head carpenter to address the different challenge of the install so the bid would be correct. The installation team was respectful of my home, protecting floors, furniture, plants and at the end of everyday cleaning up the worksite so I had a neat home every night. The quality of the windows installation and finish carpentry was exceptional and at the end of the project the property was left in a perfect state. Through the different steps I interacted with the head of the company, sale team, office team, installation team and they where are very professional and a pleasure to deal with. I highly recommend them. Less
After purchasing our home, one of the first projects my wife and I decided to tackle was replacing our original wood windows and front door. We strongly considered restoring the existing windows, but many had started to rot. Additionally, our original windows were single pane, and with our house being close to a busy road, a goal was to reduce the outside road noise. After researching several com... More
After purchasing our home, one of the first projects my wife and I decided to tackle was replacing our original wood windows and front door. We strongly considered restoring the existing windows, but many had started to rot. Additionally, our original windows were single pane, and with our house being close to a busy road, a goal was to reduce the outside road noise. After researching several companies, we selected Classic Sash and Door. For the project's first phase, we had Classic Sash focus on our upstairs windows, a downstairs guest bedroom, and front door. About a year later, we contracted Classic Sash again for a second phase focused on our downstairs living room, dining room, kitchen, and bathroom. Overall, we're thrilled with the result and would hire them again in a heartbeat if needed. A goal for the second phase of the project was to ensure the new dining room and living room windows blended with the old-growth cedar paneling on our walls. Classic Sash ordered the windows with a bare wood interior and replaced the interior trim. They referred us to Duane Pontius to faux finish the windows/trim to blend with the existing old-growth cedar paneling. The end result was flawless. The new windows look like they've always been a part of our house. In retrospect, the only thing we would have done differently is to replace all windows with a full-frame replacement. We did a full-frame replacement for all downstairs windows and had inserts installed upstairs to save on cost. However, since our windows are relatively small, the ones with inserts are slightly smaller now. I don't put any of this on Classic Sash, as they informed us that the inserts would appear smaller once installed. However, I strongly recommend that anyone looking to replace smaller windows opt for full-frame replacements. The cost is a little higher, but it's well worth it. What we appreciated most about working with Classic Sash was their transparent pricing, attention to deal, and overall integrity. During the initial phase of our project there was a miscommunication about the interior wood finish of the windows. We assumed that the windows being ordered would arrive with a factory finish that closely resembled our existing trim. Instead, the windows arrived with a clear coat finish that made the windows stand out. To resolve the issue, Classic Sash agreed to cover the cost for Duane to faux finish the new windows to match our original trim. Contractually, they weren't obligated to do this but did so to ensure we were happy with the final result. To sum things up, if you're dealing with an old house like ours in the Portland Metro area and need new windows that fit the original style and character of your home, Classic Sash is the company to go with. Everyone we met from Classic Sash was a pleasure to work with. Less
The windows are beautiful. The team of installers were very friendly, polite and great focus on keeping areas clean. I was very impressed! Great work, great communication.
We had a front door recreated and installed by Classic Sash and Door. We live in Ladd’s Addition, an historic neighborhood in SE Portland, and needed to match our original door from 1932. We were very happy with all aspects of the job — the original assessment and consult, the door itself, the new hardware, the installation, the painting and staining, and the follow up when we had a question afte... More
We had a front door recreated and installed by Classic Sash and Door. We live in Ladd’s Addition, an historic neighborhood in SE Portland, and needed to match our original door from 1932. We were very happy with all aspects of the job — the original assessment and consult, the door itself, the new hardware, the installation, the painting and staining, and the follow up when we had a question afterwards. Great communications and quality workmanship. I highly recommend them. They made a complicated project much easier. Less
We had a window replaced over our kitchen sink. As with previous experiences with Classic Sash and Door, the quality of work and professionalism exceeded expectations. They are polite, efficient, thorough and superb quality.
From the design process with Thomas to the install process with Peter and crew, the final window product is worth the investment. The dry rot of one window was addressed and repaired and Peter took the time to describe and show pics of the underlying issue along with the outcome of the repair. We are very happy how the new windows keep with the spirit and character of our older home.
After living in our for a little over 8 years, we saved enough money to go ahead with replacing all the windows of our 1923 Dutch Colonial. We planned & worked with Bo. He walked on us through the process easily & with his years of knowledge, he steered us towards the right replacement windows. David, Sam & Payton completed the installation. They were all very kind, mindful of our dog & tidied ... More
After living in our for a little over 8 years, we saved enough money to go ahead with replacing all the windows of our 1923 Dutch Colonial. We planned & worked with Bo. He walked on us through the process easily & with his years of knowledge, he steered us towards the right replacement windows. David, Sam & Payton completed the installation. They were all very kind, mindful of our dog & tidied up after themselves at the end of each work day. We were told the installation would take 9 days & they were true to their words. I would highly recommend Classic Sash & Door to anyone looking for high quality products as well as caring professionals! Less
Our new windows have completely transformed our house, inside and out. Highly recommend Classic Sash, they have deep expertise and their finish work was immaculate.
From beginning to the end the whole experience felt FINE, like this is what top-notch service and products should feel like. The whole team from the get-go: Bo and his attention to nuanced detail, Karen and her fantastic communication and warmth, Peter and Sam with their precise, clean and respectful way of performing their craft in my home…my dog is a jerk and she’s a raving fan of these gents. ... More
From beginning to the end the whole experience felt FINE, like this is what top-notch service and products should feel like. The whole team from the get-go: Bo and his attention to nuanced detail, Karen and her fantastic communication and warmth, Peter and Sam with their precise, clean and respectful way of performing their craft in my home…my dog is a jerk and she’s a raving fan of these gents. I am so impressed, I am going to give you a shout out in my newsletter. Client for life…that’s me. Less
It took a long time to get our door but the finished project is excellent. The installer was first rate, and we couldn't be happier with our new door.
Beautiful door with window. Very professional. Left project area clean.
The folks at Classic Sash did a tremendous job replacing the windows in our 95 yr old home. Their consultant listened to what we had in mind and provided various options & configurations to help us achieve it. When the time came for the work to be done, the team was friendly, clean, and very professional. Really couldn't have hoped for more. Thank you Classic Sash!
Classic Sash and Door were wonderful to work with. Windows and doors on a houseboat can be tricky and mine are working well and beautiful.
🪟 Could not be happier with Classic Sash & Door! Had 8 original 1908 windows replaced that were broken/beyond reasonable servicing. Replaced all with Marvin Ultimate series double-hungs and managed to color match interior and exterior perfectly. Two were full-frame replacements due to the extent of the damage, all others were inserts. Interacting with both the front-office and workers was quick... More
🪟 Could not be happier with Classic Sash & Door! Had 8 original 1908 windows replaced that were broken/beyond reasonable servicing. Replaced all with Marvin Ultimate series double-hungs and managed to color match interior and exterior perfectly. Two were full-frame replacements due to the extent of the damage, all others were inserts. Interacting with both the front-office and workers was quick, responsive, and professional, both to phone calls and emails alike. Workers showed up precisely when they said they would, with courtesy calls ahead of time. It took so much stress out of the process, knowing they were reliable and responsive. Installation was _quick_ especially given the installation location and hiccups in removing a few frames once things started coming off. Cleaned up perfectly before and after -- I think they actually left the place cleaner than before ✨🧹 Windows themselves are still new, but haven't had any issues with them at all. They're beautiful and fit the original fit and finish inside and out perfectly for a century home. Less
We replaced a wall of 30 year old sunroom windows. We were concerned with them matching the original custom windows in the rest of the room. They used the trim from the original windows. The new windows on the right in the photo match pretty well with original ones on the left.
The installers were amazing! Quiet, quick, professional, and worked through some atrocious weather that week. The salespeople were helpful making design decisions.
Excellent service. Pur new door is beautiful. We get compliments all the time.
Everything went smoothly and we love our new door!
Awesome work and great people to work with!
Beautiful windows and first rate installation. Their crew is skilled, hardworking and respectful. The Best!
We've had several windows replaced by Classic Sash and Door Company and they've always done a great job. They are really helpful in finding the best product for our project and their workers are professional and left the site clean.
Used Classic Sash to install top-end windows over the course of 10 years as my budget allowed. They matched their handwork, their professionalism, and the wood moulding & other materials every time over that span, an impressive feat.
When we bought our home last year, a 1909 Victorian farmhouse in North Portland, most of the windows were painted shut. We explored restoring them because we thought that’s what we should do with an old home, but we were convinced of the value of replacing them after meeting with Bo Sullivan, an old home specialist at Classic Sash and Door. Bo taught us so much about our style of home, its uniqu... More
When we bought our home last year, a 1909 Victorian farmhouse in North Portland, most of the windows were painted shut. We explored restoring them because we thought that’s what we should do with an old home, but we were convinced of the value of replacing them after meeting with Bo Sullivan, an old home specialist at Classic Sash and Door. Bo taught us so much about our style of home, its unique features and how Classic Sash and Door could replace the windows which would reduce noise and improve energy efficiency while preserving the original look. (In fact, he later emailed us some history and photos of our home dating back 100+ years. What a gift!) Installation was a 2 day process. The installers were professional, friendly, and very thorough. It’s quite a job to fit square windows in wonky frames. Our new windows are beautiful, work great and definitely improve the look of our home. Can’t wait to save up the money to replace the rest! Less
Got 7 new windows (bedroom and kitchen) and the service on the front and back ends was stellar. Oh, and the windows are great also.
I’ve worked with Classic Sash and Door for two installs now. They do high quality work and are reliable and easy to work with. Mark has immense knowledge and can help navigate you through all the choices for your windows and doors. I would recommend them highly and will use them for any window and door work in the future.
We have a 1911 craftsman bungelow that desperately needed a new front door. Bo was the designer that worked with us to make the right decisions for our old home so that we can work toward bringing her back to her original glory. Bo was incredibly nice, helpful, responsive, and knowledgeable about old homes through the entire process. If we could hire him to do everything in this house, we would! ... More
We have a 1911 craftsman bungelow that desperately needed a new front door. Bo was the designer that worked with us to make the right decisions for our old home so that we can work toward bringing her back to her original glory. Bo was incredibly nice, helpful, responsive, and knowledgeable about old homes through the entire process. If we could hire him to do everything in this house, we would! When it came time to go to Chown to pick out our door hardware, Bo met us there even though he really didn't need to do that (we were just confirming his suggestion; it wasn't an involved appointment). When you hear people say "went above and beyond," they are describing Bo! Email communication with everyone else at Classic has been helpful, timely, and friendly too. Peter was our main carpenter and Sam was his associate on the first day. Peter explained everything they were going to do and then they set up and began the work. Our furniture/possessions were carefully protected from the work and they set up a very nice workstation in our driveway. Peter explained everything they did and how they designed everything to allow for siding changes in the future once the door was in place. The guys were completely non-obtrusive, which is amazing given what the work entailed. I had a meeting around the time that they finished for the day. Peter simply texted me that he locked the front door, put the new keys on the hook by the door, and left through our mudroom on the side of the house (which he could lock as he left). So considerate! Peter came back the next day to finish up some trim and the dentil shelf on the door and gave me the contact info for the painter they recommend for painting the trim and staining the door. Peter and Sam were punctual, respectful of the house, and incredibly nice. Most importantly, they did absolutely gorgeous work and I couldn't be happier with the new front door and sidelights. The rest of the house looks out of place now, but one day our beautiful door will be surrounded by an equally beautiful house that reflects the era in which she was built. When it comes time replace the siding, we'll be replacing all of our windows. We've already talked to Bo about that and won't even bother going elsewhere for that job! Classic Sash & Door has a customer for life! Less
From the quoting process to the installation, would with Classic Sash was such a positive experience. They did an excellent job and their craftsmanship was amazing. We had extensive trim to remove in replacing our two doors, and they did such a good job getting everything back to a finished state. In an industry that is not known for promptness or meeting deadlines, we had a great experience with... More
From the quoting process to the installation, would with Classic Sash was such a positive experience. They did an excellent job and their craftsmanship was amazing. We had extensive trim to remove in replacing our two doors, and they did such a good job getting everything back to a finished state. In an industry that is not known for promptness or meeting deadlines, we had a great experience with Classic Sash and will definitely be using them again if the need arises! Less
Highly Recommended!! Installed 19 windows in our historic home and everything turned out A+++++.
Over the past 10 years, Classic Sash and Door has installed both of our main doors and all of our windows (27 to be exact). Their team is always very friendly, their installations are fast, clean and beautiful and they have helped us find unique additions to our home. We've been working to reestablish the old world elegance or our home and Classic Sash and Door have played an important role in ... More
Over the past 10 years, Classic Sash and Door has installed both of our main doors and all of our windows (27 to be exact). Their team is always very friendly, their installations are fast, clean and beautiful and they have helped us find unique additions to our home. We've been working to reestablish the old world elegance or our home and Classic Sash and Door have played an important role in the restoration. Less
We love our new windows. The room is considerably warmer and looks great. A first class team installed the windows. They were quiet, friendly, efficient and a pleasure to have in the house for two days. Overall a good experience working with this company.
I wanted to share what a great job your installation team did. Peter and Dennis were wonderful and the workmanship was excellent. Peter arrived right on time and told me exactly what to expect and how long the job would take. He was right on the money. My next door neighbors were asking me about the quality of your work, because apparently they need some work done, and be assured that I will... More
I wanted to share what a great job your installation team did. Peter and Dennis were wonderful and the workmanship was excellent. Peter arrived right on time and told me exactly what to expect and how long the job would take. He was right on the money. My next door neighbors were asking me about the quality of your work, because apparently they need some work done, and be assured that I will give you a glowing recommendation. I highly recommend Classic Sash and Door Company! Less
Classic Sash replaced 13 old windows in our 96 year old house in NE Portland and did an astoundingly good job. They were craftsmen who were careful, did a beautiful job; fixed the rot we had on 2 windows and repaired them; they answered all (we had a lot of questions) our questions and showed us how the new windows worked - and cleaned up every day. We are so pleased and highly recommend them!
Excellent team, always friendly, efficient and professional
Actually provided a real answer to a hinge problem that 4 other places hadn't a clue where to begin, beyond contact the manufacturer...Duh!
We love our new door!! From start to finish the team was wonderful. Thomas always made sure we were taken care of and has a great sense of aesthetics to help us achieve the style we were going for. Tram was really helpful over the phone on numerous occasions. And Peter, the guy who did the work, was AMAZING. We were so impressed by his eye for detail and he is a clear perfectionist! The install ... More
We love our new door!! From start to finish the team was wonderful. Thomas always made sure we were taken care of and has a great sense of aesthetics to help us achieve the style we were going for. Tram was really helpful over the phone on numerous occasions. And Peter, the guy who did the work, was AMAZING. We were so impressed by his eye for detail and he is a clear perfectionist! The install is beautiful and he ensured all the caulk and small details were smooth, level, and clean. I wouldn't hesitate to use Classic Sash again and would absolutely request Peter again because he was so phenomenal. We have another project coming up of our house needing new windows and I know well use this company again. Less
Classic Sash & Door replaced all my windows and several doors in my 1950s home I was renovating. The initial consultation helped me decide the direction I wanted to go in. The process of selection and ordering went smoothly. The crew that installed the windows and doors were really good. Very respectful of home and excellent work. They didn't leave until every window was cleaned inside and ou... More
Classic Sash & Door replaced all my windows and several doors in my 1950s home I was renovating. The initial consultation helped me decide the direction I wanted to go in. The process of selection and ordering went smoothly. The crew that installed the windows and doors were really good. Very respectful of home and excellent work. They didn't leave until every window was cleaned inside and out. There were delays but the communication were good and they worked around my other contractor's schedule. I am very happy with the end result. Less
I had a wonderful experience with Classic Sash & Door from start to finish. Lovely Thomas provided the initial consultation and follow ups, and company owner, Mark Bell, came to do the final measuring before ordering my replacement (Marvin double hung) windows. Ultimately though, this review is primarily for the wonderful installation crew. In my experience, I may have had wonderful sales people ... More
I had a wonderful experience with Classic Sash & Door from start to finish. Lovely Thomas provided the initial consultation and follow ups, and company owner, Mark Bell, came to do the final measuring before ordering my replacement (Marvin double hung) windows. Ultimately though, this review is primarily for the wonderful installation crew. In my experience, I may have had wonderful sales people representing a company, but services are performed by tradespeople who don't always measure up to the same quality you think you are purchasing. Not so with my crew from Classic Sash & Door. I had the greatest installation crew, led by Ben Fursdon (and his team - shout out to Dennis!). Ben is the most lovely, gentle, calm, and honest New Zealand carpenter. They were on time, tidy, and all that, but importantly, Ben has an easy communication style - and I sensed that his team all worked smoothly together. He sought my counsel on several occasions to ensure details (mostly aesthetic) were my preference - this attention to communication and craftsmanship are rare these days. These window replacements represented a significant investment for me, and I am left feeling that I received quality for my $$$. Ben and crew were amazing, and Mark clearly does a good job at hiring great quality carpenters. Thanks from a very appreciative customer. Less
From the start, Bo and team were fantastic. I had a clear understanding of what I was purchasing, I felt informed about what my options were and though it's expensive, I understood why and once installed, we're thrilled with the results. Highly recommend them.
workmen came as emailed and did a quick, efficient and clean (very clean) job-the windows are great, fit like the old ones, no mess, no fuss, and boom new windows!!! Love it
Wonderful experience. We had an old door replaced with somewhat complicated framing and the team was great- good communication, courteous, good cleanup, and possibly most importantly, a final product we’re super happy with- highly recommend
Life will surely teach you lesson before you will experience the good part of it , I have a bad experience falling from one scam to another until I read up a post about Mrs ARIELLA CRYPTO, i was still in doubt kept seeing many testimony's of her good work so I was convinced and decided to give it a try and I gave in my last shot and invested $1000 for a start,she really played her own part of the... More
Life will surely teach you lesson before you will experience the good part of it , I have a bad experience falling from one scam to another until I read up a post about Mrs ARIELLA CRYPTO, i was still in doubt kept seeing many testimony's of her good work so I was convinced and decided to give it a try and I gave in my last shot and invested $1000 for a start,she really played her own part of the deal as she promised me, now I have gotten my second withdrawal without paying for other charges fee like other account manager, If you are searching for an honest account manager, search no more and add up Mrs ARIELLA who taught me all I needed to know, thank you mam and may you have strength to continue to help others like you did for me. You can reach her via email; [email protected] WhatsApp: +1(413)423-2035 Less
Incredible service! I am so happy with my new doors! Even with the supply chain issues, Classic Sash and Door kept me posted on my doors arrival. Once the doors arrived they got right to it. I highly recommend this company and thier very skilled staff. Thank you Classic Sash and Door!
We hired Classic Sash & Door Company to enclose our old lattice and screen porch in 2019. Nearly three years later, we still stop to admire their stellar work. We worked directly with Bo Sullivan, a talented designer and historian, who took great care to make sure our new windows and door would match the style of our 110 year old house. The project was complicated thanks to deteriorated framing ... More
We hired Classic Sash & Door Company to enclose our old lattice and screen porch in 2019. Nearly three years later, we still stop to admire their stellar work. We worked directly with Bo Sullivan, a talented designer and historian, who took great care to make sure our new windows and door would match the style of our 110 year old house. The project was complicated thanks to deteriorated framing and a sloping floor. Bo actually designed the door to be 'trimmable' so when we later installed a newly-leveled tile floor it would fit perfectly. The attached 'after' photo shows the door after a 5" triangular wedge was cut from the bottom - with his planning, everything still appears proportionate. Not only that, he made sure the glass panes in the door were level with the windows on either side: a detail I surely would've missed until everything was installed. No detail was overlooked - and because of this, the work could be original (except for the fancy new window technology involved). Classic made sure our hinges were ball hinges, that our hardware was unlacquered to patina like the rest of the house, and that the grid design matched our original wood windows. It's the kind of work we'd want in a new build if we had one. The quality is top notch and the smallest details just make everything look -right-. Classic's carpenters are skilled (I have several woodworkers in the family so I can be really annoying about little details) and incredibly unobtrusive. They left the work site so clean we wouldn't have known they were there, except that the work got done. I highly recommend Classic for your window and door needs! Less
Worldwide supply chain issues delayed the installation, and Classic Sash and Door Company was transparent and communicative throughout the delay. Once it was time - the installation was quick, tidy and efficient. An entire crew worked tirelessly in 25 degree wintry conditions. Protective plastic sheathing encased every installation space which meant for minimal debris left behind. The spaces were... More
Worldwide supply chain issues delayed the installation, and Classic Sash and Door Company was transparent and communicative throughout the delay. Once it was time - the installation was quick, tidy and efficient. An entire crew worked tirelessly in 25 degree wintry conditions. Protective plastic sheathing encased every installation space which meant for minimal debris left behind. The spaces were so well covered it looked like a scene out of Dexter! Classic Sash & Door managed all of minimal cleanup which was great. I love the windows even more than I love my kids is the joke in the house. The kids are okay with the joke because we finally have windows they can open. Yay! To wrap-up, the windows completely altered the exterior aesthetic of the house and for the better! Neighbors have stopped to comment on what a job well done. Less
Classic Sash and Door replaced our front door and we had an absolutely wonderful experience. Our sales rep Thomas was extremely helpful and knowledgeable, and had some great design suggestions. He wasn't sales-y at all, and his enthusiasm about doors made the process actually kinda fun. Peter, the installer, was friendly and professional, and did an utterly beautiful job on the installation, goin... More
Classic Sash and Door replaced our front door and we had an absolutely wonderful experience. Our sales rep Thomas was extremely helpful and knowledgeable, and had some great design suggestions. He wasn't sales-y at all, and his enthusiasm about doors made the process actually kinda fun. Peter, the installer, was friendly and professional, and did an utterly beautiful job on the installation, going way above and beyond what I was expecting. (He also wore a mask and let us know he's vaccinated, which was very much appreciated since I'm immunocompromised.) The painter they recommended (Duane of Aesthetic Finishes) to finish the door is truly an artist and somehow made our new door even more magical with the perfect color and an aged patina that makes the door seem as though it's always been there. The owner of Classic Sash as well as the rest of the staff I interacted with were all very helpful, friendly, and super responsive as well. They're booked out months in advance, but they set realistic expectations about how long it would take and even ended up installing a month early due to a cancellation. They exceeded expectations every step of the way, and I wish they could work on all of our house projects from now on. This is a top-notch company that employs great people and does high-quality work. Less
Wonderful - I can't rave enough! Fantastic customer service, excellent communication, top-notch design guidance, detail-oriented careful workmanship, & great follow up on any details or needs. Got us new windows installed on a schedule that worked for us, even during a huge slowdown due to the pandemic. Every single person we interacted with was professional, knowledgeable, helpful, solution-orie... More
Wonderful - I can't rave enough! Fantastic customer service, excellent communication, top-notch design guidance, detail-oriented careful workmanship, & great follow up on any details or needs. Got us new windows installed on a schedule that worked for us, even during a huge slowdown due to the pandemic. Every single person we interacted with was professional, knowledgeable, helpful, solution-oriented, and extremely pleasant. Worth every penny for the total experience as well as for our perfect new windows. Less
Had a great experience with Classic Sash & Door. Everyone I dealt with was very courteous and professional. While it did take several months for my door to arrive due to pandemic supply chain issues, they let me know before I ordered that it would take a while to get the door. Their staff was very good at keeping me updated. Once the door came in, they were very prompt at scheduling me for th... More
Had a great experience with Classic Sash & Door. Everyone I dealt with was very courteous and professional. While it did take several months for my door to arrive due to pandemic supply chain issues, they let me know before I ordered that it would take a while to get the door. Their staff was very good at keeping me updated. Once the door came in, they were very prompt at scheduling me for the installation. The final installed door is beautiful and I'm glad I went with Classic Sash & Door! Less
I had a window in my master bedroom replaced with a French Sliding door leading to my backyard. The people at this company were very pleasant to work with and they made the entire process extremely easy for me. The installation looks perfect and professional and I'm a very happy customer. Thanks team!
Such a wonderful, friendly and professional company! Their attention to all details is remarkable.
Our new entry door is beautiful beyond our dreams! And, your install + finishing teams were fabulous to work with. Thomas, Tram, Liza and Mark too! Next year we'll be replacing all our windows with Classic Sash & Door. I’ll be in touch. -sm
phenomenal customer service. Knowledgable and helpful customer service support is rare these days. Thank you for your help and honest answers!
Service was professional every step of the way. We are very happy with the final product. We will be working together again in the future.
When we decided to update the original leaded glass windows on our 1933 bungalow-style home, I contacted all of the top-rated window companies in town for a bid. Without a doubt, Bo Sullivan was the most knowledgeable and most experienced person I talked to. He knows the Marvin windows inside and out, can explain the historic detailing in the modern windows as compared to our historic originals, ... More
When we decided to update the original leaded glass windows on our 1933 bungalow-style home, I contacted all of the top-rated window companies in town for a bid. Without a doubt, Bo Sullivan was the most knowledgeable and most experienced person I talked to. He knows the Marvin windows inside and out, can explain the historic detailing in the modern windows as compared to our historic originals, and will help you find the exact right product to match your house and your budget. We had many many rounds of back and forth in order to dial in a bid that really worked for us, and Bo was patient, helpful, and very responsive the entire time. I was very impressed with both how down to earth he was in some suggestions, and how professional. Also, his bid was the only one that was easy for a lay person to read! They do you the kindness of itemizing each window and the potential upgrades so you can actually reason about your project! (Our house needs *35* windows replaced, so it can be really hard to see what's going on in a bid!) If you want the best in town, I'm convinced these guys are the best. But! In full disclosure, their backlog of projects is HUGE as of late spring 2021. They did nothing wrong the whole way, but in the end, we decided we couldn't wait as long as it would take to get the best, and went with a very good competitor who was available months sooner. *Oh, and to respond to their 1-star review -- it's true, they don't specialize in cheap vinyl windows. If you want the cheapest bid in town, you're looking at the wrong shop. Bo is super polite and professional, I suspect this Karen was just offended because he gave her a realistic assessment of the window market! Some people /shrug Less
I can’t recommend this team enough. They were professional and communicative every step of the way and our new door is beautiful!
Estimator was knowledgable and friendly and willing to answer my MANY questions. Installers were friendly, worked clean and quick. Our new doors and hardware are spectacular! Can't wait to get to our next door project with CSD!
We called Classic Sash and Door when we wanted to improve the view of our garden and were not happy with the suggestions from general contractors. We had bought replacement windows for our basement from Classic Sash and Door some 30 years ago and gave them a call. Mark was a pleasure to work with as he brainstormed through several scenarios. His knowledge of architecture and style found the perf... More
We called Classic Sash and Door when we wanted to improve the view of our garden and were not happy with the suggestions from general contractors. We had bought replacement windows for our basement from Classic Sash and Door some 30 years ago and gave them a call. Mark was a pleasure to work with as he brainstormed through several scenarios. His knowledge of architecture and style found the perfect solution for our 1950's bungalow. He was ever so patient with our many questions. We also replaced some old aluminum windows at the same time and again Mark's advice was spot on! Chris was very polite in making our appointments. Every time we called or emailed he was quick to respond with honest answers. The workers were true craftsmen. They worked very efficiently and dialed in details while staying very safe and COVID compliant. All three were very patient and friendly when our senior dog wandered into the work area. Often when a project is complete you think "wish I had known to ask about that!" Not with Classic Sash and Door, there were no surprises, nothing left undone. Yes, lots of praise, because the entire project went so well, no stress. The difference it has made in the enjoyment of our home and yard is amazing. Thank you! Anne, Steve and Dingo Dog Less
CS&D have replaced several windows in our 1891 house. Things are not always level or easy! But they have always done an outstanding job, superior to anyone else we’ve used. I trust them and will keep going back to them.
Opening opportunities. Great people, great company.
Had two windows and a large sliding door installed. Like other customers we were drawn to Marvin fiberglass because of the minimal profile of the frame which emulated the aluminum frames that were being replaced. The install team, Dave and Tom, were outstanding! They discovered an error in the original installation of the sliding door and promptly fixed the problem hardly missing a beat. Marv... More
Had two windows and a large sliding door installed. Like other customers we were drawn to Marvin fiberglass because of the minimal profile of the frame which emulated the aluminum frames that were being replaced. The install team, Dave and Tom, were outstanding! They discovered an error in the original installation of the sliding door and promptly fixed the problem hardly missing a beat. Marvin is just a great product. There are other Marvin dealers out there but the staff at Classic are clearly more informed, way more helpful, and willing to "work with" a homeowner. Less
About a year ago, our front door was vandalized - glass panels were broken and the wood around them was significantly damaged. We live in a Craftsman bungalow, and it was the original door, so I knew that it would not be easy or inexpensive to fix or replace. I first called Classic Sash & Door to ask about repairs. The very helpful and friendly person who answered explained that they didn't do... More
About a year ago, our front door was vandalized - glass panels were broken and the wood around them was significantly damaged. We live in a Craftsman bungalow, and it was the original door, so I knew that it would not be easy or inexpensive to fix or replace. I first called Classic Sash & Door to ask about repairs. The very helpful and friendly person who answered explained that they didn't do repairs and referred me to some potential sources of assistance, and also said they would be happy to have their door specialist, Bo, come out and take a look at it. I looked into repairing it, but came to the conclusion that it would make more sense just to replace it given the extent of the damage. I had Bo come out and look at it, and we decided to go ahead with ordering a replacement. Bo was very knowledgeable and easy to deal with. It took a long time to get our new door because they were backlogged, but Bo gave me a realistic expectation up front, and communicated periodically throughout the process to let us know the status. Our new door was installed a few weeks ago and it looks great! I would highly recommend Classic Sash & Door if you want quality work. Less
My experience with Classic Sash & Door was exceptional from start to finish. From calls and consultations with Bo on picking out my windows, doors and hardware, a personal visit and final quote from owner, Mark, help with financing from Tram and Chris, to the install by the resident master craftsman, Peter, the project of replacing my windows and doors was a smooth, easy and enjoyable process. Hi... More
My experience with Classic Sash & Door was exceptional from start to finish. From calls and consultations with Bo on picking out my windows, doors and hardware, a personal visit and final quote from owner, Mark, help with financing from Tram and Chris, to the install by the resident master craftsman, Peter, the project of replacing my windows and doors was a smooth, easy and enjoyable process. Highly recommended that you work with them! Less
Beautiful work and a great crew. Top notch and worth the money.
We were very impressed with all parts of the process. From our first consultation with Bo through install with Peter, everyone was friendly, professional and communicated the process with us. Our project required work inside and outside of our home and Peter did a phenomenal job completing the project timely and with great attention to detail. We would highly recommend their services to others an... More
We were very impressed with all parts of the process. From our first consultation with Bo through install with Peter, everyone was friendly, professional and communicated the process with us. Our project required work inside and outside of our home and Peter did a phenomenal job completing the project timely and with great attention to detail. We would highly recommend their services to others and will be using Classic Sash & Door for any future window or door projects. Less
Very respectful, patient, and skilled!
The window business is tricky. You can invest in some cheap double pane windows to keep the house dry or you can invest in high end windows that also brings charm and elegance to your home. We stopped by Classic and met Mark. After speaking with 4 other window vendors Mark by far was the expert in the field. The knowledge and experience Mark brings to the table could not be touched by any of the ... More
The window business is tricky. You can invest in some cheap double pane windows to keep the house dry or you can invest in high end windows that also brings charm and elegance to your home. We stopped by Classic and met Mark. After speaking with 4 other window vendors Mark by far was the expert in the field. The knowledge and experience Mark brings to the table could not be touched by any of the other big name brands. Our experience with the other big names were sales people just trying to make a quota. With Classic you will not only find experience, you will also find architectural details being adhered to during the process. We went room by room and decided how the window would look from the inside as well as the outside. We discussed trim, caulking and colors that would make the windows perfect. I don’t want to fool you, this is not an easy task and it’s not for the faint at heart. With any major problem during a pandemic, expect delays and problems. The installed team showed up every time with masks and safety items. Not only caring for their safety but also respecting ours. Our project was massive, we have three buildings on our property and all three were being fitted with new windows. The biggest piece of the puzzle was the fact that the buildings are stucco. Stucco in the PNW is not common. Classic has one of the best window/stucco guys in the industry. Although there were not any problems encountered, we were prepared for the worse. As stated earlier, working during a pandemic is difficult. There were some misses in communication and deliveries, however the job is finished and beautiful. The manufacturing is done in Minnesota and the warehouse was at a lower capacity so the specialty products were hit or miss on delivery times. Classic was placed in the middle of delivering when the Marvin was not. Overall, Classic came through and made our house beautiful. Less
Third time using Classic Sash and Door. Installers were excellent and our windows are beautiful. They have been extremely easy to work with and are very responsive to questions and needs. We would not hesitate to use them again.
Absolutely amazing!!! I regret not doing this years ago! Bo and Peter were the best!!
Classic has taken care of our windows needs for about 15 years now because they take care to ensure the design matches the current home, the installation is done by pros with spot-on attention to detail, and excellent customer service. Our order came in after the pandemic started and Classic worked with us 100% to address our safety needs on top of their usual great customer service.
I LOVE the windows and doors. Just wonderful all around. Beautifully installed, such a great crew, careful and tidy, and end of day clean up was excellent. I really couldn't be happier with how it went and our new world of clean light streaming in through all the new windows - and such fabulous, beautiful access to our back deck. Our installers, Peter and Jason, are a great team - respectful, ... More
I LOVE the windows and doors. Just wonderful all around. Beautifully installed, such a great crew, careful and tidy, and end of day clean up was excellent. I really couldn't be happier with how it went and our new world of clean light streaming in through all the new windows - and such fabulous, beautiful access to our back deck. Our installers, Peter and Jason, are a great team - respectful, smart, creative, kind, and very skilled. They were incredibly hard workers. I've had so many workers here over the years, and these two were top tier, really on-task, on time and so detail oriented. The entire experience of working with Classic Sash, from first ideas and discussions, to ordering, ongoing communications, and installation was really top notch. Questions were always answered promptly, adjustments made to fit my purposes and budget, and the quality cannot be beat. Our new windows and French Doors are simply beautiful. The installation woodwork craftsmanship is superb. They look like they have always been in our 1926 house - yet are pristine and oh so new and efficient! We are so happy! Less
Have used this company for many years and for help with 2 different homes. They provide outstanding customer service, are always friendly and responsive to needs of customers. Have worked with many contractors and suppliers over the years and the staff Classic are people that I would never hesitate to recommend to anyone who values competence, quality and a solid work ethic.
From beginning to end, service was outstanding from the time we contacted the company through their last followup: professional, clear expectations and practice, polite, friendly, setup, clean up smooth and clean. The workmanship on the windows is evident and a pleasure to live with. A noticeable difference in the house, temperature wise, aesthetically and easy to use, opening, closing putting ... More
From beginning to end, service was outstanding from the time we contacted the company through their last followup: professional, clear expectations and practice, polite, friendly, setup, clean up smooth and clean. The workmanship on the windows is evident and a pleasure to live with. A noticeable difference in the house, temperature wise, aesthetically and easy to use, opening, closing putting in and removing screens. Less
We own an older home, and have been upgrading it overtime for the last 10 years. As we worked on projects in specific rooms, We have been upgrading our windows to match the period of the house construction. We have enjoyed working with Classic Sash and Door. They have been very responsive when I asked for a quote, always are able to fit us into their schedule when we have a need, installers do yo... More
We own an older home, and have been upgrading it overtime for the last 10 years. As we worked on projects in specific rooms, We have been upgrading our windows to match the period of the house construction. We have enjoyed working with Classic Sash and Door. They have been very responsive when I asked for a quote, always are able to fit us into their schedule when we have a need, installers do your very professional job and always cleanup when they leave. Less
The installation was done so well that I did not have to do any touch up work on the inside of the house. You can not beat that.
We had a wonderful experience not only with Bo and Mark working on the sales side and helping us find the right product for us, but also with Peter and Scott during the installation. The 2 sets of French doors they installed are absolutely beautiful and we are so happy with our purchase. We couldn‘t have asked for more. We highly recommend them and will use them again in the future when the need ... More
We had a wonderful experience not only with Bo and Mark working on the sales side and helping us find the right product for us, but also with Peter and Scott during the installation. The 2 sets of French doors they installed are absolutely beautiful and we are so happy with our purchase. We couldn‘t have asked for more. We highly recommend them and will use them again in the future when the need arises! Less
We had our French doors replaced and updated. This outfit is incredibly professional and only deal in quality - quality materials and quality workers and staff. I did not feel pressured, all my questions were answered, and the quality was worth every penny. Very trustworthy and care about their work.
An excellent window replacement experience. We replaced 22 windows. The team was vary patient as we spent a lot of time trying to decide on exactly what we wanted and had many questions. With their excellent advice and guidance, we found the perfect solution. Installation was swift, and cleanup was incredibly thorough. Could not have gone better. Highly recommend.
If I could give less stars I would. My husband and I just left this establishment after being told by Boe that "while he would be glad to help us look at doors they only sell high end, expensive products, and we would probably have better luck shopping at places that sell cheaper products and provide services for less." I've never had such poor and insulting service in my life. I would not recomm... More
If I could give less stars I would. My husband and I just left this establishment after being told by Boe that "while he would be glad to help us look at doors they only sell high end, expensive products, and we would probably have better luck shopping at places that sell cheaper products and provide services for less." I've never had such poor and insulting service in my life. I would not recommend anyone waste their time or hard earned money in this establishment. There are other businesses that provide excellent service and high end products. Less
I wish I could give more than 5 stars because everything about this company is beyond stellar. Mark helped guide me in suggesting the perfect windows for my 1925 bungalow and although my windows are new, they look as if they are original. From start to finish, from phone calls to scheduling to consultation, delivery, and installation, was prompt, efficient and professional. If you are looking for... More
I wish I could give more than 5 stars because everything about this company is beyond stellar. Mark helped guide me in suggesting the perfect windows for my 1925 bungalow and although my windows are new, they look as if they are original. From start to finish, from phone calls to scheduling to consultation, delivery, and installation, was prompt, efficient and professional. If you are looking for new windows or doors do not look any further, there is no need, this is the real deal, this is where you need to be. I have and will continue to refer my friends, family and clients to classic sash and door! Less
We had an aggressive schedule to get our new french doors installed before our kitchen cabinets arrived. The door was ordered and installed in 6 weeks to keep our project on track. The crew was punctual, professional and we are very happy with the quality of the door and the installation.
Great job all the way around.
We had a great experience with the Classic Sash team. We replaced almost all the windows of our old Tudor-style home and they are beautiful. A significant number of our windows were leaded glass, and we wanted to replace the windows with an updated version that would honor the age and style of the house. Our replacement windows are so lovely and you almost can't tell they're not the originals.... More
We had a great experience with the Classic Sash team. We replaced almost all the windows of our old Tudor-style home and they are beautiful. A significant number of our windows were leaded glass, and we wanted to replace the windows with an updated version that would honor the age and style of the house. Our replacement windows are so lovely and you almost can't tell they're not the originals. All parts of the process was smooth, from the initial bid through installation. We would definitely use Classic Sash again in the future. Less
Mark Bell and Classic Sash and door did another excellent job for us replacing our last 3 windows. This is the 4th time in 25 years that Classic Sash and Door has replace windows and doors for us. I wouldn’t call anyone else! They are always in time, thorough and clean up when they have completed the job. Classic Sash and Door is high my recommended.
When looking to replace a single pane window and install a new French door, we struggled to find a company that could meet our specifics until we discovered Classic Sash & Door. From that point on, every experience exceeded our expectations. Mark was a pleasure to work with and gave us some great advice on design to improve upon our ideas. His team completed all work on time with quality, cleanli... More
When looking to replace a single pane window and install a new French door, we struggled to find a company that could meet our specifics until we discovered Classic Sash & Door. From that point on, every experience exceeded our expectations. Mark was a pleasure to work with and gave us some great advice on design to improve upon our ideas. His team completed all work on time with quality, cleanliness, communication and courtesy throughout. We don’t hesitate to recommend Classic Sash & Door to anyone looking for a partner who values integrity, quality, and customer service. Less
When looking to replace a single pane window and install a new French door, we struggled to find a company that could meet our specifics until we discovered Classic Sash & Door. From that point on, every experience exceeded our expectations. Mark was a pleasure to work with and gave us some great advice on design to improve upon our ideas. His team completed all work on time with quality, cleanl... More
When looking to replace a single pane window and install a new French door, we struggled to find a company that could meet our specifics until we discovered Classic Sash & Door. From that point on, every experience exceeded our expectations. Mark was a pleasure to work with and gave us some great advice on design to improve upon our ideas. His team completed all work on time with quality, cleanliness, communication and courtesy throughout. We don’t hesitate to recommend Classic Sash & Door to anyone looking for a partner who values integrity, quality, and customer service. Less
The entire team did a fantastic job on a difficult order. We had a breakin at the coast, and a custom Marvin sliding door was shattered. Tram and the team helped us identify the order and part number, got it re-ordered and delivered here to their Portland dock. We have full documentation on that part should anything else go wrong, and above all, the team responded quickly, professionally and exte... More
The entire team did a fantastic job on a difficult order. We had a breakin at the coast, and a custom Marvin sliding door was shattered. Tram and the team helped us identify the order and part number, got it re-ordered and delivered here to their Portland dock. We have full documentation on that part should anything else go wrong, and above all, the team responded quickly, professionally and extended a lot of courtesy. They were AWESOME, and I would recommend them to anyone who appreciates a quality product, exceptional service and a lot of grace. Less
Great company to work with, windows installed professionally and the crew was exceptional.
Classic was great all the way through the process! Working with Bo Sullivan to investigate window options, including preliminary pricing, finalize and place the order was a pleasure - professional, responsive, accurate and thoughtful all the way. And the installation crew did exactly what was promised, on time and without any need for change orders or unexpected twists. After-installation service... More
Classic was great all the way through the process! Working with Bo Sullivan to investigate window options, including preliminary pricing, finalize and place the order was a pleasure - professional, responsive, accurate and thoughtful all the way. And the installation crew did exactly what was promised, on time and without any need for change orders or unexpected twists. After-installation service has also been great, ironing out a small issue fully to our satisfaction. I whole-heartedly recommend Classic to anyone in need of thoughtful, professional and affordable window services. Less
We are so happy with our gorgeous new doors! Great products, great service, and we especially appreciated the expert design advice they provided. Highly recommended.
I had most of my windows replaced. The installation was scheduled for 3 days and they met the scheduled time. There was an issue with a window that wasn't measured correctly, but they re-measured and put in the order for the correct window when they discovered the error. I had to wait for that final window, but it arrived and was installed in a timely manner. the installers were very compete... More
I had most of my windows replaced. The installation was scheduled for 3 days and they met the scheduled time. There was an issue with a window that wasn't measured correctly, but they re-measured and put in the order for the correct window when they discovered the error. I had to wait for that final window, but it arrived and was installed in a timely manner. the installers were very competent and spent time showing me how the windows worked and opened for cleaning. Sometimes it's how a mistake is handled that reveals the professionalism of a company. I had been referred to Classic Sash & Door by a friend, and have already referred them to a couple of my neighbors. A great company to work with. Less
Mark is extremely helpful in providing design suggestions. They're service and products are super.
Called so many window shops about large single/double hung to replace single pane picture windows. Everyone said cant get them that big. Classic sash knows what they're doing and said yeah, we can do that. Windows look terrific. Install crew very professional, clean and left things like they were never there. Highly recommend.
I have been waiting for an estimate for 6 weeks. Called the owner 2 weeks ago and he said I would have it at the start of the week but I still haven't received the estimate nor have I heard anything. what's the point of wasting my time coming out to my house to do an estimate that you can't bother to write up? this isn't the first time I experienced this with this company I'm realizing.
Look no further, if you have a window/door project, this is your company! Classic Sash installed 12 Integrity windows and 1 Marvin door at my home. They did a superb job from start to finish. First, from a quoting perspective, they were highly reasonable and easy to work with. I received quotes from Classic Sash and one other company on various products. Mark, the owner, provided guidance on res... More
Look no further, if you have a window/door project, this is your company! Classic Sash installed 12 Integrity windows and 1 Marvin door at my home. They did a superb job from start to finish. First, from a quoting perspective, they were highly reasonable and easy to work with. I received quotes from Classic Sash and one other company on various products. Mark, the owner, provided guidance on resizing options (we made one window significant larger, and one slightly smaller), view line adjustments and building codes (so our home was in good shape for future floor change possibilities). I felt no pressure and was able to make my decision based on product, confidence of installation team and price. Before making my final decision, I was able to view products and have Mark and team walk me through all options, which I really appreciated. I found this to be a gap with other companies, where typically a product was either only available in one finish, or not available in any showroom anywhere. Classic Sash's showroom is substantial, not to mention conveniently located across from Rejuvenation. They had all products, finishes, hardware and framing options, etc. on display. I'll emphasize that the quote was competitive - you are not paying more for the luxury of seeing the products in the showroom. Also, while you are meant to make an appointment prior to visiting the showroom so they can draw up the best examples for your project, I did drop by unexpectedly once and the team there was very kind in talking me through everything. Second, the installation experience was exceptional. I felt very comfortable with the crew and had the phone number of the lead. I was there the first half of the first install day, and then was not on site for anything else. They locked the doors and cleaned up at the end of each day so that when I came home I had a clean, secured home and could view the progress. It was very exciting. The complete install took roughly 6 business days, and for such a large project I felt that was a speedy timeframe. There was no lack of quality install though - everything was done very well. I also appreciated the coordination. Usually I find myself communicating with various folks within the company when I have a project. I didn't do that here. The lead on the crew was the go-between for everything (though I could have called anyone myself at any point) and did an excellent job getting timely answers to my questions and coordinating sub-contractors (drywall for the window we made slightly smaller). I'll add that while Classic Sash does not do staining, they do recommend a staining company, and I felt that I had priority service from that staining referral as a result of their relationship. I contacted the company - Aesthetic Finishes - a few days before the project wrapped and asked if they could complete staining within a 3 day window prior to Christmas - no problem, they did it. Finally, the products themselves. Absolutely perfect. I went from wood windows and jambs to fiberglass windows (black) with wood jambs. It don't regret the fiberglass decision. I had the wood sliding glass door (Marvin) stained black to match the windows, and it also looks beautiful. Everything operates smoothly, has no irregularities, and has performed exceptionally. While the warranties are with Marvin, I feel I can call Classic Sash to ask questions in the future if anything does happen, because they have a great relationship with their customers. One more data point: I have a family member who also went with Classic Sash for Integrity products a few years prior - same exceptional experience and highly recommended. Definitely go with Classic Sash; it is worth your peace of mind, and your home deserves it! Less
This company is fantastic! I got a number of bids but theirs was the most competitive and they went above and beyond other companies! They did such a beautiful job my house looks entirely new and their expertise dramatically improved the resale value of my home. Outstanding service too! Thank you!
Excellent product and customer service. I would recommend anyone looking for windows to stop in at Classic Sash & Door.
Last year, I decided to take the leap and got new windows for my Historic Irvington Home and have never regretted it. I met with Mark Bell and he walked me through the job and made recommendations that were very insightful when it came to my historic home. As a matter of fact, it was just last night that I was thinking how cozy my home felt after Classic Sash and Door installed the windows. I mu... More
Last year, I decided to take the leap and got new windows for my Historic Irvington Home and have never regretted it. I met with Mark Bell and he walked me through the job and made recommendations that were very insightful when it came to my historic home. As a matter of fact, it was just last night that I was thinking how cozy my home felt after Classic Sash and Door installed the windows. I must say, the crew that did the work were very skilled and ALWAYS cleaned up after themselves which was so important to both my wife and me. I would recommend Classic Sash and Door to everyone, it was a job well done! Less