Friendly staff, affordable, quick turn around time. Great place!

Before 2020 I had a preferred cleaner but they closed. I tried a few cleaners and have a new preferred cleaner. This location is convenient for me but all of Julian's have great service, helpful technology, and reliable completion times. I'll be returning regularly for a long time.

Thank you for a beautiful job done on my garment. The staff is great also.

The service was fine and as it should be.. but the reminders to give a review are obnoxious. 🤦‍♀️🤦‍♀️

Had 3 very expensive coats cleaned. They came out beautifully, Timely and reasonably priced.9

New to the area, I decided to try the neighborhood cleaners. I'm glad I did! Staff was friendly, polite and professional. I received mobile alerts on the completion of the dry cleaning and friendly reminders when I did not pick it up on time. My wool P-coat was clean and the price was affordable. Will use their services again. Thank you

Excellent service

I Enjoy the convenience of the Brighton Location..Thank you

Both times I came in- those who helped had great customer service! They were very friendly, smiling, and helpful with what I needed. Refreshing to experience nice customer service. The work was also done very well

Wonderful customer service

I love using Julian's dry cleaners because of their many locations and their text notification system. They always do a great job and in my experience are always ready sooner than anticipated.

Drop off and pick up went smoothly and dress was well cleaned. Happy to find a dry cleaner in the area!

These people lost the pants to my best suit. The girl at the store felt bad, as did the nephew. The old salt that owns the place didn't care in the least. I got some money for the pants, but it's still a terrible deal because I basically lost a good suit. I'll never go near Julian's again.

Excellent customer services. All my clothes were retuned on time. The price is reasonable and the service was great.

Courteous, fast and well done!

Great service quality work and timely

Just regular cleaning

Really nice folks, and my clothes are beautifully cleaned!

Excellent service. Efficient and timely.

This is the second item I brought to Julian’s Dry Cleaners for rips in in the fabrics. They did an amazing job repairing both. I can highly recommend their clothing repair service! Shawn

They fixed my sweatshirts when other dry cleaners said it couldn't be repaired

Easy to drop off and ready when they said it would be. I like the text reminders. That’s helpful.

Great service, clothes are always impeccable and delivered on time.

Been using them for a few years and no complaints. Quick, reasonable prices and close to my house

Fast service

Clean shirts in a timely fashion

I got a great service and the person at the counter was very polite. I forgot my stuff there and they kindly reminded me. I’ll return for sure.

I totally love this place. They are life-savers for anyone with a busy schedule, and the prices can't be beat!

Quick and easy drop off and pick up. The employees were lovely. I had two dresses dry cleaned. Prices seemed comparable to others. I appreciated getting text notifications!

Convenient and friendly

Had a dressed pressed out, quick service, everyone was very polite and professional

Easy to access service, fast service, friendly staff.

Quick service

Timely turnaround and dress returned in great condition. I was surprised they got the stains out

They do a great job on my coat .I will always use them .

Prompt service, customer service was very good.

They were very professional and fast with my order! My clothes looked great! They got out all the stains! Very friendly staff and I love kind people! Makes the day go by smoother!

Excellent and prompt drycleaning service!

Had a full suit cleaned. Was done a day ahead of schedule and turned out great.

Quick turnaround for my two dress shirts, happy with the results. Thank you.

The staff was friendly and efficient at drop off and pick up. The turnaround was quick, the price was reasonable, and my clothes were cleaned well. Thanks!

I had my white blazer cleaned. Love it

The Service and staff have always been great . Our garments, laundered or dry cleaned, come back perfect every time.

I tried Julian's for the first time as it is close to my office vs. usual dry cleaner I use near my home. The staff was friendly and helpful and I loved the use of text/email to update me on the status and completion of my cleaning! I will use them again.

Awesome place very friendly service and a great job . Im a Very happy customer and will be back. Thanks so much

Nice

Since moving to the 19th Ward 14 years ago, I have used Julian's services on numerous occasions. Besides dry cleaning clothing (including suits, evening wear, and outerwear), I have taken comforters and also a quilt to them. Every item has come back fully cleaned and pressed like new. I certainly recommend Julian's.

Had two white shirts and one pair of dress pants dry cleaned. There is still some yellowing on the collars, and the spot on the pants that I pointed out is fainter, but still there. Folks at the register/counter were nice!

Very nice service and kind personnel. I will definitely go back!

Great service!

Julian's in the Lac de Ville Plaza is wonderful. Very convenient, great prices, and a 20% discount on many drycleaning items. You even get a text when you're clothing is ready for pick-up. Thank you for the great service!

Had a couple of suits dry cleaned for a wedding coming up. They were friendly and professional, the turn around time was great, and they even use a text-notification service to let me know when my items were finished, which I find nice.

This is the only dry cleaner I use. Always on time and done right.

They dry cleaned two of my linen T-length summer dresses. Awesome job.

Great job dry cleaning. Super fast service.

Awesome!

My expectations were met, and I’ll be a returning customer

Had some shirts and pants cleaned. Was done very well and on time. Will be going here from now on. Thank you

Julian’s is my go to for my Laundry, Dry Cleaning, and fast service. I’m usually that guy who always needs his stuff rush delivery. Julian’s never fails me. I recommend and will continue to receive service. Thank You to all that help me out.

Have used them multiple times…my go to dry cleaners!

Happy they got a red wine stain out of a white shirt!

Quick care for all my garments!!

Cleaning a bedspread

They did a great job with my white dress shirt and slacks for a great price. Definitely going to bring more of my clothing back here for dry cleaning.

Everything was great.

Great services! Professional and very friendly!!! They paid special attention to my order and delivered earlier than expected. Definitely recommend the Brighton location.

Gets the job done right!

Fast and friendly service. Can’t go wrong with that.

I discovered that they have a location not far from work so I'll be utilizing their services in the future. My window treatments (drapes) came out fantastic and I have 2 dogs that stick their dirty faces in between them to look out the window..lol the best part is they gave me a half off coupon to use as a new customer! 100% satisfied :) Thank you Julian's

Dry cleaning services with quality work & personal & professional staff. Been using them for years & will continue to use them for laundering & dry cleaning needs.

Friendly service!

I had my comforter cleaned and they were efficient and easy to contact. Was able to both drop off and pick up on my lunch break- super easy! The text messages alerting me that my item was ready helped me to plan out my week.

Had a queen size comforter dry cleaned for great discount price of $22!

Very friendly staff. Easy to drop off and pick up. I love the convenience of the location & hours. I had a formal dress cleaned and it looks snd smells great!

Great customer service and timely notifications. Julian’s is the best!

Quick service, nice and friendly staff.

Got my dry cleaning quickly and did a good job.

Great staff! Fast dry cleaning service. Saturday hours are very convenient!

Dry cleaning

Good price for comforter dry cleaning. Good technology with notifications. Will use them again.

Great, friendly, efficient customer service. They did wash & fold in addition to great dry cleaning. Love the great work and reasonable prices.

Great service! This dry cleaner always does a beautiful job- and the employees are friendly and helpful 😎

Had a suit jacket and pants dry cleaned. They look clean, wrinkle-free, and vibrant! Dropped off on a Friday, promised by Wednesday, but picked up early on Tuesday. Very courteous and friendly staff.

I had a zipper tab fall off of my favorite bag, so I took it to Julian’s on S Clinton. They took care of it and did a terrific job with the repair. I used to live near the Blossom Road store, and they always did a great job with my dry cleaning. I also like their customer service. Overall they get highest marks from me. They’re a good business and I love that they are local!

I always take my comforters to Julian’s and they do a great job. They greet me warmly and I don’t have to wait long for the finished product.

Very friendly staff and speedy service

This was the first time I contacted Julian’s to have dry cleaning performed. This business is really customer focused. Clean, friendly staff, and I love having communication via text with updates. Cleaning was done sooner then expected with a text to let me know this Without question, this will be my dry cleaner of choice going forward Glad I found you!.

The staff was friendly, it was a quick turn around and reasonably priced.

Always on time & polite

They are very affordable and turn around time was just one week! Very friendly when I took my comforter in. It's an old comforter with many stains which are years old. I told them I did not expect them to get them out on account of their age, but miraculously they did get some of them out! Definitely doing business with them again!

Julian's dry cleaning always do a great job 👏

Customer service was polite, professional and prompt.

dry cleaned alter cloth just fine...thanks

Excellent customer service I was quite impressed. Highly recommend them

I have taken my bedspreads to Julian’s for years… prompt, friendly and reasonably priced. Highly recommend!!

Great service and fast turnaround

I have been getting my dry cleaning done at Julian's for a couple of years now. I have had nothing but good service from the very first time.

Reliable service, friendly staff. Never any issues with my dry cleaning at Julian’s.

Great Dry Cleaner. Happy to keep going back.

Fast service and professional quality. I had two suits that I needed dry cleaned. I was told a turn around of two-days and they actually did it in one.

Julian’s is always thorough and professional. I take all my bedding and clothes that I care about to them. Great service!

I've been a happy customer at various locations around Rochester for over 15 years. I don't think I would go anywhere else.

Really nice and professional person and they text me went my clothes was ready really good dry cleaners I will recommend to everybody.

I took my beautiful Alpaca and wool coat to be dry cleaned. They did a good job getting the dog and cat hair off my black coat.

I have had Julians Clean my drapes, and they have done an awesome job.

I only write reviews if my service or experience falls into extremes. This experience was unfortunately not good: I brought 3 outerwear items to the location in Brighton on a Wednesday. Front facing customer service was great. I was told I could pick up that Friday, save for any issues with a loose jacket zipper I wanted fixed. I shared I would come Tuesday instead. I signed a waiver for my shor... More

I only write reviews if my service or experience falls into extremes. This experience was unfortunately not good: I brought 3 outerwear items to the location in Brighton on a Wednesday. Front facing customer service was great. I was told I could pick up that Friday, save for any issues with a loose jacket zipper I wanted fixed. I shared I would come Tuesday instead. I signed a waiver for my short wool dress cape, as it had 'leather' material & Julian's doesn't want to be responsible for any mishaps. The cape was the only item with 'dry clean only' on the tag, what harm could come to it? Tuesday morning I noticed that my items were still 'in process' in the online system so I sent a text message to confirm that they would be ready that afternoon. I received a quick response letting me know that the tailor had tried to contact me over the weekend, because my jacket zipper needed to be replaced. I consented. I was told that I could pick up my other 2 outerwear items that afternoon (I assume), or I could pick all 3 up together once the jacket's zipper was repaired. In no rush, I opted to pick up all 3 at the same time. I should mention that the tailor also called me that afternoon to talk about about replacing the zipper & the price. Fast forward to exactly one week later, on Tuesday, I sent another text message in the morning asking about the status of my outerwear as the online system continued to show 'in process.' After hours with no reply, I emailed via the online system asking if my items were ready for pickup. Later that afternoon Dylan emailed me back, apologizing for the delayed response & informed me that my items would be ready that afternoon. I made my way to Julian's Dry Cleaners and again, the same helpful woman placed my items on the rack at the front so that I could inspect them and test the new jacket zipper etc. One item, however, the wool cape was not there. I made mention of this and she went to look for it but came back empty handed. It should have been, because it was ready last week. She called another location and spoke to the same Dylan I emailed & while on speaker he relayed to me 1. his apologies for mis-communicating that all of my items would be ready that afternoon and 2. that my wool cape appeared to be 'lost' and that they were looking for it. I found that odd since it wasn't lost a week ago when I was told I could pick it up in advance of my jacket, but I didn't stress it. He went on to share that sometimes these things happen, and that an employee had looked at two different locations that items from the Brighton store are usually taken to for cleaning and would look again. He asked for 1 more week to locate my cape & explained to me that if it did not re-appear the dry cleaner would work with me to identify a fair price & pay for the lost item. If it was found, I would not be expected to pay for the cleaning. Well, I should hope not. After ending the call, I paid for the other two items and the woman assured me that lost items usually show up and that she would look around that storefront once more to locate it. 3 more days passed and on that Friday AM I received a call from another Julian's representative, & although I missed his name, I presume that he was the person who cleaned my wool cape because he told me in no uncertain terms that my wool cape was now 'unwearable.' He asked me about the material. I told him that I didn't know what it was & that I brought it in to be cleaned because it was dry clean only. He stated that sometimes manufactures put 'dry clean only' on materials they shouldn't & that once the non-wool material on the cape had dried from whatever cleaning agent was placed on it, it had cracked. I'm unsure if they spot test or read the labels. He told me he couldn't wash it since it was wool & reiterated that I'd signed the waiver negating any responsibility on the part of Julian's cleaners, but lucky me, I won't have to pay the $14 cleaning fee. I picked up my ruined coat today, & didn't have to pay for the cleaning that ruined it. Just had to wait 17 days. Less

Julian's Dry Cleaners delivered quality service as usual.

I was told the cost was going to be $21.60 & when I went to pick it up it was $36.60.... not a happy customer & will never go back!!!!

dropped my suit off on Friday to be picked up Saturday, I didn't realize they closed at 4. the owner went out of his way to meet me at the blossom rd location so I could pick it up for a wedding Sunday morning, awesome customer service, very thankful

I took a very expensive pottery barn blanket to henrietta location to be cleaned. I went back on pick up date, the employee. stated “ it’s not here I’m not sure where it is. You can go in back and look for it” what ? Looked and no, it’s not there ! Then the clerk said well you can call our other stores and see if they have it. Again what?? Called the other stores nobody knows anything about it. I... More

I took a very expensive pottery barn blanket to henrietta location to be cleaned. I went back on pick up date, the employee. stated “ it’s not here I’m not sure where it is. You can go in back and look for it” what ? Looked and no, it’s not there ! Then the clerk said well you can call our other stores and see if they have it. Again what?? Called the other stores nobody knows anything about it. I asked to speak with the owner was told to call Saturday to the E.Ridge store he would be there. He was not I had to call blossom rd store. Long story short no one knows anything! I was told we have a quilt that’s similar could that be yours? I’m sick over this it was a gift from my brother who passed away 1 year ago and that was being cleaned for his memorial � horrible service horrible experience and even worse business practices! They apparently send all dry cleaning to other locations all over the Rochester area and have no system for tracking. Never take anything of any value or importance!! Less

She’s a bright light everywhere she goes!!!!