based on 393 reviews
Mr. Bullock, was very helpful and kind.
I am extremely happy with our experience today. Mr Bullock was very patient and informed about things which made my mom's mother's day gift that much better. He treated us like family. And that matters a great deal. Again, thank you Mr.Bullock!!
Can't beat the customer service and pricing for quality products....hands down best decision we have made!!
Great service delivered same day. Got full size mattress price reasonable
They were great people easy to work and made the experience smooth as possible..
John was an excellent host. Help me with what I came for quick and easy. Wonderful place to shop.
John is very knowledgeable on what we needed. The prices are great and the atmosphere made you feel like home
Highly recommended
Awesome customer service. Very helpful and knowledgeable about my bed of choice. Easy smooth purchase. I will refer to all my friends. I appreciate your service. Thank you!
John was so easy to work with. I got 2 twin mattress and box spring sets. After getting home, I realized that I didn't need the box springs, and asked if I could return them, unopened if course, and he said it would be no problem.
I love my bed and it’s so comfy thanks mattress by appointment 😊
Jeff helped us get the best king mattress for a very affordable price. The process was quick and easy. He explained the different materials and technology used in mattresses and helped us find one that met all our needs. He also has a great bundle to protect your mattress that comes with king pillows, a mattress protector, & sheets/pillowcases. If you’re looking for a comfortable and affordable m... More
Jeff helped us get the best king mattress for a very affordable price. The process was quick and easy. He explained the different materials and technology used in mattresses and helped us find one that met all our needs. He also has a great bundle to protect your mattress that comes with king pillows, a mattress protector, & sheets/pillowcases. If you’re looking for a comfortable and affordable mattress, go see Jeff! Less
Mr. John was a great listener & he took care of me the whole way through making sure I was happy with my decision.
Great customer service!!!
Very helpful with helping me pick a very nice mattress for my daughter , very polite, easy to talk to and caring would definitely recommend and fast delivery
Excellent costumer service!
Very good people love the good services . In minutes Mr. John help you in what you need. Love the service
My service was excellent and I enjoyed my personal experience. From my purchase, and to the delivery. Customer's service was the best.
Friendly service and great deals! Definitely recommend this store
Good service
Great deals!! Great customer service!!
John was very knowledgeable with his information about the mattresses. Didn't rush or pressure us, made the experience of buying a bed nice and easy.. no stress at all.. mattress tested and paperwork completed within 45 minutes.. if you're looking for a bed take a look here..
I would highly recommend getting your next mattress from here. Mr.john is extremely knowledgeable and very friendly. You won’t beat his prices I promise you, plus same day delivery over an hour away and I didn’t have an appointment, they will definitely take care of you. Thank you again Mr.John
Great experience couldn't be happier with my experience thank you so much
Quick easy and convenient. Thanks guys!
Customer service was great and good quality as well highly recommend
John is a good man, and will take care of ya all
I have to be honest this was so quick and perfect service. Mattress delivered right on time. I recommend everyone to go see John.
Great establishment 👍
AMAZING CUSTOMER SERVICE
There’s mattresses, thens there’s mattress by appointment. Talk about comfort! They came and dropped it off no problem. Highly recommend.
I have serious back issues and needed a firm mattress fast. Got a great recommendation without even seeing the mattress based on what I was looking for and I got one delivered same day of purchase!
John was helpful and knowledgeable, not pushy at all, great experience, highly recommend
John was full of helpful information. He did a great job of detailing the differences between mattress, adjustable bases and cost comparison. A informed decision do to his knowledge. Thanks John.
The process was quick and easy! I would highly recommend to anybody looking for a mattress to make the appointment!
John’s great, made shopping for mattresses easy, upgraded all of mattresses in the house.
John was super great. We had issues getting approvals to go through and he really went above and beyond. Excellent customer service and was very reasonable in making things work for us. I would highly recommend and give 10 stars if it would let me.
Three reasons I will return again and again. Excellent customer service. Outstanding prices. Quality products. I have to admit I was very skeptical initially. The prices seemed too good to be true. From the time that I arrived until the time the mattresses were delivered, I received nothing less than superb service.
I found this place on Facebook, after speaking with someone three messages I finally went in and saw the place. Didn’t take long for me to find the prefect mattresses and the price was unbelievable. Mr. John answered all my questions that I had and he work everything out that I got my mattresses days later. I personally recommend this place!!!
John was extremely friendly and knowledgeable about his products. The appointment was quick and efficient, I would tell anybody to go here first, great deals!
Where do we begin…I called and scheduled an appointment and we were able to meet Mr. John within the hour at the Wake forest location. Mr. John provided exceptional customer service. He was extremely knowledgeable of every mattress that we sat upon. Mr. John and his wife have been in business for over 11 years and it shows. My husband and I were able to purchase one queen set, one queen mattre... More
Where do we begin…I called and scheduled an appointment and we were able to meet Mr. John within the hour at the Wake forest location. Mr. John provided exceptional customer service. He was extremely knowledgeable of every mattress that we sat upon. Mr. John and his wife have been in business for over 11 years and it shows. My husband and I were able to purchase one queen set, one queen mattress, and one king set all altogether with Mr. John’s help! . Mr. John clearly has a servants heart, and we are forever grateful for him. If you haven’t already, please schedule an appointment for a new mattress I promise you, that you will not be disappointed. Go ahead and make the call now for a good night sleep! Less
Great straight forward and stress free process. Great pricing as well.
Great deal for great quality mattress We love it
Very Professional and great mattresses foran superb price...We will do business here in the future...I recommend this business and the wonderful owner💯💯💯
Cool guy easy to work with. Good prices
Easy process and got a queen mattress set for guest bedroom. Thanks
John was very friendly and professional. He walked me through everything. Did not make me feel like I was just a customer. Delivery was quick and easy. I highly recommend this company 💯
Everything was awesome. Store was neat and clean and the lady that helped me one of the owners at the Durham store was amazing in helping me pick a mattress out and delivering. My apologies I'm horrible with names lol. Also good conversation and great one on one customer service.. And the best part is I was able to make a payment plan and take my mattress home right away instead of waiting until ... More
Everything was awesome. Store was neat and clean and the lady that helped me one of the owners at the Durham store was amazing in helping me pick a mattress out and delivering. My apologies I'm horrible with names lol. Also good conversation and great one on one customer service.. And the best part is I was able to make a payment plan and take my mattress home right away instead of waiting until it was fully paid for. Stores like this need to stay around forever Less
Mr. John was patient, professional, and answered all questions. Slept peacefully. I did not wake in the middle of the night. Best investment ever. I felt a sense of peace and relief. My back isn’t tight nor sore when I awake. Gel memory foam mattress.
Amazing service! Quick and easy. Found my perfect bed and it will be delivered today as well! I highly recommend Mattress By Appointment!!! You won’t be disappointed.
Wonderful experience. John was patient with my indecisiveness but offered great tips to help me come to a decision. Financing options were available and a quick and easy process. I’m highly satisfied and will spread the word.
Great experience from purchase to delivery!! On time very friendly and respectful!!
I was in desperate need of a mattress and mattress by appointment came through in good timing, King Mattress pillow top, sooo comfortable very affordable and reason with value to its profoundly♥️ Delivered with care as well💯🙏🏼🙌🏽
John is very nice. Gave us a great deal on a mattress. 10 yr warranty. 👍
Great quality !!!!
Excelente calidad
I went here with a friend to help her pick out a mattress and they were extremely friendly! The process was super quick and we were in and out within about 20 minutes. They were knowledgeable and professional! I highly recommend :)
Absolutely amazing service!!! Can’t get any better than this!!! Thank you for everything!!
Great experience friendly staff great deal on the mattress. I’m a satisfied customer
Great Service, Nice mattress super fast service
John was great! Very professional and easy to work with he got me the mattress I wanted! I really appreciate these guys thanks again and will definitely be back!
I buy all of our mattresses for my family from John at Mattress by Appointment. You get quality mattresses at a discount, they deliver & are super easy to work with. My parents just bought a GREAT bed from John, and my 89yo mother, who struggles with back pain and poor sleep, told me she’s finally getting good sleep the bed feels so good. Just a testament to the quality of the beds. I don’t even ... More
I buy all of our mattresses for my family from John at Mattress by Appointment. You get quality mattresses at a discount, they deliver & are super easy to work with. My parents just bought a GREAT bed from John, and my 89yo mother, who struggles with back pain and poor sleep, told me she’s finally getting good sleep the bed feels so good. Just a testament to the quality of the beds. I don’t even consider going anywhere else now. We just call/text John, let him know when we’ll swing by, pick out our bed and he usually has it delivered that same day. Such an easy process! Less
Great service love my mattress
Thank you so much 😊👍🏻
Great Customer Experience! High Quality Mattress! I'm sleeping better than ever! Thanks Again!
Extremely easy process with getting a new mattress! John was helpful and knowledgeable about his products! I’ll definitely be back in the future for all my mattress needs
Just bought a new mattress from John last week and I'm absolutely loving this thing! no more back pain in the morning and the mattress feels to be very high quality! I'll definitely be buying here in the future. I couldn't beat the quality of the mattress, genuine customer service from John and super quick delivery, less than an hour after I left, from his driver who was very nice, respectful, & ... More
Just bought a new mattress from John last week and I'm absolutely loving this thing! no more back pain in the morning and the mattress feels to be very high quality! I'll definitely be buying here in the future. I couldn't beat the quality of the mattress, genuine customer service from John and super quick delivery, less than an hour after I left, from his driver who was very nice, respectful, & fast! I have no problem tipping someone when they go above and beyond like that! Less
John has always been very helpful. Great service and great mattresses with good prices. I have bought over 50 twin xl for the fire dept and a queen for myself. Very good sleeping mattress.
Excellent customer service and super comfortable mattress!!
John is a very nice guy , and they have very good quality mattress!
Best mattress ever
I had great experience with this store, they helped and guided me to picked the right mattress! Price and quality is very good!!
I’ve never been more impressed with a mattress store. The team was very helpful and knowledgeable about what we were looking for. Definitely will recommend!
10/10 on quality and service. I’ve bought multiple mattresses from mattresses by appointment and have never had issues.
Best service. Professionalism 100%. Great selection of best mattresses with affordable pricing.
Great service and EXCELLENT king size bed!
Comfortable and quick next day delivery
Best bed at the cheapest price, just had a little mix up with the price at first I mistake that the beds were 150.00-250.00 but that was just the starting price. Lol. Crazy me to think that but I'm a happy customer
Great sales reps at this mattress store. Quality mattresses for an affordable price!
The owner and his wife were wonderful...very helpful and patient.
Excellent customer service! Best mattress buying experience! John was outstanding! He made sure I was going to be happy with my purchase!
Very respectful and great prices
I came across Mr. Ethan Payne when he appeared as a guest on a Cryptocurrency Podcast in the USA. I was listening to and was very impressed with his straight forward approach and the principles of his trading strategy. I invested $1000 with his company as a trial. I was able to withdraw a profit of $13,000 after 7 days. Mr. Ethan Payne made this possible, do well and reach out to him for a secure... More
I came across Mr. Ethan Payne when he appeared as a guest on a Cryptocurrency Podcast in the USA. I was listening to and was very impressed with his straight forward approach and the principles of his trading strategy. I invested $1000 with his company as a trial. I was able to withdraw a profit of $13,000 after 7 days. Mr. Ethan Payne made this possible, do well and reach out to him for a secure investment too. Contact him Via: Email: [email protected] WhatsApp:+44 7862 075181 Less
Best mattresses! Great service.
They showed me a picture of a platform bed that I needed in a couple days but when I arrived at the store they said that they would need weeks to deliver.......I would have not came and they showed me by text mattresses for a amout then when the guy showed me one 600.00 higher becareful
They are awesome and very reliable thanks so much❤️💯
John Bullock is the most understanding person. I needed a mattress and electric bed I got it on Sunday and delivered Tuesday. Ty so much Mr John.
I will definitely do business with them again and I recommend that you do too!! The customer service was wonderful and we got our mattress delivered the same day. Me and the hubby love the mattress set!!
I recently conducted business with the owner. He was cordial and professional. He took an extra step to expedite my delivery. I recommend Mattress by appointment to anyone searching for beds in the Raleigh area. The owners are good and upright people.
I made my appointment and that same day they attended me. they are very friendly and the paperwork is fast. I recommend that place.
I just purchased my king size mattress and the experience and care from this company was amazing! They truly took time to listen to my needs and came through I couldn’t be more excited! Thank you so much!
Great deliver person thanks to John that held my mattress for 2 years through the pandemic great place and service
Hands down best place to get your mattress!
Best service I had in a long time!! So easy, with no hassle…
John made our experience super easy, quick and professional! Good prices and quality mattresses and box springs! Would definitely purchase from here again.
I purchase a hybrid Mattress yesterday (3/18) the process was easy and stress free. I picked it out and went home with it the same day . I would say whole process took 20Mins . My rest was the best and I look forward to keeping Mattress by Appointment in my back pocket .
John was GREAT! He helped me pick the best mattress! It is very comfortable and can’t wait to sleep!
I love the customer service experience. They’re so nice and very fast. My mattresses just arrived and I couldn’t be more happier. My kids and I are over joyed. The beds are super soft.
Great place to get a mattresses and same day delivery with great customer service
John was great to us! Can’t wait to have our bed delivered today! Hubby and I recommend if you need a mattress go talk to John!!! Thanks again! LaShica 🙂
Good prices and solid products!
Very pleased with my purchase from mattress by appointment Wake Forest. I had limited time to shop and delivery was a priority for me. Met with John during my lunch break and I selected a mattress in my budget, within 30 minutes. T.J. delivered the mattress to my new place the same evening. Well worth the drive from Knightdale to Wake Forest.
I recently just moved to Wake Forest and part of the moving process is finding a mattress which is important especially being a 6ft 6 male. After searching online, reading their reviews and learning about the owner John, Mattress by appointment is the BEST at what they do. The consultation was smooth, he helped me find the correct mattress for me, paid and had the mattress delivered in 30-45 mi... More
I recently just moved to Wake Forest and part of the moving process is finding a mattress which is important especially being a 6ft 6 male. After searching online, reading their reviews and learning about the owner John, Mattress by appointment is the BEST at what they do. The consultation was smooth, he helped me find the correct mattress for me, paid and had the mattress delivered in 30-45 minutes. You can't go wrong with them! Less
We had an absolutely fantastic customer experience at mattress by appointment. I was able to get in same day, the owner took as much time as we needed, gave us a great deal, and then kept me updated as promised on the delivery of our frame and mattress. When we picked up our frame and mattress we ordered another mattress as well and got the same great service. Would definitely recommend them over... More
We had an absolutely fantastic customer experience at mattress by appointment. I was able to get in same day, the owner took as much time as we needed, gave us a great deal, and then kept me updated as promised on the delivery of our frame and mattress. When we picked up our frame and mattress we ordered another mattress as well and got the same great service. Would definitely recommend them over the name brand stores in your area. Trust me, we went to all of them as well, sat through the sales spiel, layed down on their beds, and were told how many thousands of dollars we would need to spend. Do all that first THEN go to mattresses by appointment and buy. Less
Amazing customer service! But wait, let me tell you about the great quality and fenomenal prices they have. John has been our to go place for mattresses, have recommended to every friend or family that's looking to save and sleep comfortable since day one. We are happy to support local!
Mr. Jon was very helpful with my mattress process. It literally only took us 10-15 minutes to get everything done as far finding what I liked and what I needed. Also, he showed me great customer service by coming in today on his day off just to service me!! He’s very great! Come check him out and the deals are amazing!
Mr. Jon was very helpful with my mattress process. It literally only took us 10-15 minutes to get everything done as far finding what I liked and what I needed. Also, he showed me great customer service by coming in today on his day off just to service me!! He’s very great! Come check him out and the deals are amazing!
Great deals, good customer service & a fast and easy process! Totally recommend!
Best mattress I have ever brought .I have wasted money a lot of money with that number bed and that Casper mattress but this Mattress I saved money and I'm so much more happy sleeps though the night and don't wake up sore with pain from them other mattress I have wasted money on I love my new mattress best purchase I have made in a long time
After so many years we’ve decided to purchase a new mattress, didn’t know exactly what I was looking for I just asked John that I wanted something soft and comfortable, so we decided to go with the best selection he has and im so excited about it. On top of that my husband couldn’t pick up the mattress and John will be nice enough to deliver for me at no cost. Thank you so much John. 😊
Great, fast, & efficient customer service! John & Noel made the purchasing of a new mattress for our new home a simple & hassle free process with quick & accommodating delivery. We will definitely be recommending them to anyone looking to purchase a new mattress.
Johns very helpful, friendly, nice, genuine, and will answer any questions you may have. King size set was definitely what we needed. Its very comfortable and sleeps very good. Really good price on what we got for sure had looked at the same mattress set at a different store and they wanted twice as much.
The whole experience was excellent ! Very professional. I felt comfortable, literally!
Excellent service!! Very knowledgeable about the mattress and helped us find the perfect one! Was very patient while we picked exactly what we wanted. Definitely will be using them in the future to update our beds!!
Great experience...John was super patient and helpful; they had a great selection that was priced well. This is the 3rd mattress our family has purchased from here and I’d HIGHLY recommend!
John is very knowledgeable and helpful. Looking forward to a great nights sleep.
Great selection, fast service, and friendly staff. It doesn't get better than that!
I have bought 3 set of mattress from here and I have been please with everyone. Can't go wrong.
Awesome business! Awesome business owner!!
Very responsive, friendly. John understood our needs and budget, and made it work. Same Day Delivery time beat us home!! Great place to do business, especially during Covid.
Quick and easy!! They had a variety to choose from and name brands. I slept so good my first 2 nights & even took a nap in the middle of the day accidentally 😴
I, set an appointment online for Saturday 1:15 pm, got there and had a mattress within 10 minutes... that was the easiest process ever in life purchasing any item... and also was delivered the same day.. Great customer service! Will be back! Thank you John Von
Our appointment was at 11:30 today, John pointed us to the perfect mattress and within minutes we’re done! Easiest purchase ever. It’s 12:45 and our mattress was delivered and set up. 10 out of 10 in customer service!!
Not the same as advised..
VERY PERSONABLE AND PROFESSIONAL .ON TIME PRICES REASONABLE MY MATTRESS WAS DELIVERED ON THEIR CUSTOMER SERVICE WENT OVER AND BEYND TO WHAT TO BE EXPECTED I WILL HIGHLY RECOMMEND THEM TO ANYONE.
I had the best experience at the Wake Forest location. A mattress is one of your most important purchases and John made the decisions easy. He did not push me to one brand over another. He listened to my needs and pointed out the suggestions for me to buy. Their pricing beat the competition hands down. I even purchased a cooling mattress cover. They delivered my mattress with all smiles. I... More
I had the best experience at the Wake Forest location. A mattress is one of your most important purchases and John made the decisions easy. He did not push me to one brand over another. He listened to my needs and pointed out the suggestions for me to buy. Their pricing beat the competition hands down. I even purchased a cooling mattress cover. They delivered my mattress with all smiles. I have already recommended them to others. Less
My sister and I came in for a mattress in my spare bedroom. John was fair, honest, fun and easy to work with. I’ll be going back next week for another mattress in another room. Thanks John!!
I worked with John and got amazing customer service and was in and out within 15 min. He was very personable yet respectful and professional. He heard what I said I wanted and helped me choose the perfect mattress for my comfort needs. I would recommend this place to anyone looking to buy a mattress 11/10!
Quickly approved got my mattress and I love it thanks for a better sleep
Have a MATTRESS I can't use hurts my back and they won't return it, nor will he refund my money. Now I am still paying for a mattress i cant use. Overcharged and Wasted $1300. Rip-off COMPANY
Highly recommend. We just moved and had been waiting on a Mattress Firm mattress that kept getting delayed (6+ weeks!). We gave up on them and called MBA. John was super friendly, set up an appointment for that afternoon and assured us that we could find a mattress to leave with that same day. AND WE DID. Literally 15 minutes after I arrived, I was driving off with a great mattress at a fair pric... More
Highly recommend. We just moved and had been waiting on a Mattress Firm mattress that kept getting delayed (6+ weeks!). We gave up on them and called MBA. John was super friendly, set up an appointment for that afternoon and assured us that we could find a mattress to leave with that same day. AND WE DID. Literally 15 minutes after I arrived, I was driving off with a great mattress at a fair price. John even brought up the same mattress online to show what it normally retails for, which I appreciated. Thanks John, we couldn’t be happier! Less
Mattress By Appointment in Cary was good to my family today!! Please check them out.
John couldn’t have been nicer! I got to choose the delivery and the transaction was fast. I am thrilled and would recommend him highly. I will definitely buy again.
A+ customer service. Highly recommended.
John @Mattress by appointment in Wakeforest NC, was amazing, helped me find the right bed for my needs and guess what? THEY DELIVERED IT THE SAME DAY! 😲 I’ve never seen that happen after 5:30pm on a Friday evening. Do your self a favor, get off that couch or air mattress and CALL THEM TODAY and tell em Ty Coley Photography sent you !!!! 🛌🛌🛌🛌🛌🛌🛌🛌🛌🛌🛌🛌🛌🛌 🥱🥱🥱🥱🥱🥱🥱🥱🥱🥱🥱🥱�... More
John @Mattress by appointment in Wakeforest NC, was amazing, helped me find the right bed for my needs and guess what? THEY DELIVERED IT THE SAME DAY! 😲 I’ve never seen that happen after 5:30pm on a Friday evening. Do your self a favor, get off that couch or air mattress and CALL THEM TODAY and tell em Ty Coley Photography sent you !!!! 🛌🛌🛌🛌🛌🛌🛌🛌🛌🛌🛌🛌🛌🛌 🥱🥱🥱🥱🥱🥱🥱🥱🥱🥱🥱🥱🥱🥱 😴😴😴😴😴😴😴😴😴😴😴😴😴😴 ❤️💜🧡💛💚💙💜❤️🧡💛💚💙💜❤️ Less
Awesome customer service. They get you in and out in no time. Contact them today!!!!
John is a great and honest man. His delivery guy is phenomenal. You owe it to yourself to buy a mattress and get a great night sleep.
I went to the Cary Location! Great Customer Service front start to finish. Thanks to Chris my salesperson John and the delivery Driver Rodney. Looking for some quality Mattresses at affordable prices go check them out. Tell them I said Hi !
mattress by appointment at Wake Forest is the best!!! Excellent Mattresses at excellent prices.. i am a very happy customer!!! Mr. JOHN BULLOCK, HAS EXCELLENT CUSTOMER SERVICE, HE IS THE BEST!! YOU WILL NOT REGRET IT. GO THERE AND ASK FOR HIM. YOU WILL BE A HAPPY CUSTOMER. I GUARANTEE IT!!
John was amazing in our wake forest location He listened to our needs and provided helpful recommendations without feeling pushed he was just informative and sincere, he called us back immediately w a delivery time and the gentleman showed up on time w amazing set up and respectful to us and our home We couldn’t be happier and the quality and price were spot on.
Awesome experience bought a bed quickly no hassle. Very professional staff!
We highly recommend Mattress By Appointment..she was very helpful taking the time out to give us the comfort we needed in our Cali King mattress...no hassle, no credit check and approved on the spot..me and my hubby slept really good last night on our Cali King pillow top.. Great customer service!!!! Thanks so much 👍🏿
I highly recommend Mattress By Appointment. Absolutely the best experience ever. John is very knowledgeable and friendly. When you give him a price range he will help you get the best for your money. I didn’t know what to expect at start but so thankful I went there. I guarantee you won’t be disappointed. Thanks So Much John.
Great prices friendly staff I’ll be back to get another King mattress and bedroom suite very soon!
I have purchased quality products from this company. I purchased an entire bed room suite as well. Not only am I pleased with their products, I also am impressed with the reasonable prices. The personnel are also very helpful in advising me as to the best product to meet my needs. They don’t try to sell me the highest priced product if it isn’t need to get what I need. Where else do you go and fi... More
I have purchased quality products from this company. I purchased an entire bed room suite as well. Not only am I pleased with their products, I also am impressed with the reasonable prices. The personnel are also very helpful in advising me as to the best product to meet my needs. They don’t try to sell me the highest priced product if it isn’t need to get what I need. Where else do you go and find that type of salesperson. Less
I purchased a bed from them in July and my bed on July 3rd, they charged me $1200 for a king mattress by Sioux Falls, a company I can't find any reviews on but the mattress is falling apart and is uncomfortable to sleep on. I feel like I was scammed. I should have gone to a trusted mattress company. I now have to go through the manufacturing company and see is they are willing to do anything abou... More
I purchased a bed from them in July and my bed on July 3rd, they charged me $1200 for a king mattress by Sioux Falls, a company I can't find any reviews on but the mattress is falling apart and is uncomfortable to sleep on. I feel like I was scammed. I should have gone to a trusted mattress company. I now have to go through the manufacturing company and see is they are willing to do anything about the strings coming out of the mattress. Please shop around and avoid getting ripped off by them. Less
Recently purchased a few mattresses. The service was great, price is good & received same day delivery. So far so good! Thanks John.
Friendly staff and excellent service!
I always hesitated when it came to buying a mattress, but the prices for their comfortable mattresses felt like I was black Friday shopping! Would highly recommend!👍
Service was exceptional. Staff were friendly and on-time.
Great service and very friendly staff!
I made an appointment at the Wake Forest location today. While there was great communication concerning the appointment, the prices that are advertised online and even discussed on the phone are very misleading. I got to the store after already explaining that I only needed a queen mattress. I was told just for a mattress it would be between $100-$150. I arrived and what I was shown for $100 was ... More
I made an appointment at the Wake Forest location today. While there was great communication concerning the appointment, the prices that are advertised online and even discussed on the phone are very misleading. I got to the store after already explaining that I only needed a queen mattress. I was told just for a mattress it would be between $100-$150. I arrived and what I was shown for $100 was nothing short of a cot mattress and very flimsy. The second mattress for $200 was not much better than the first. I was then shown a slight upgrade that started at $350. I decided against purchasing due to the fact I feel I was mislead and misinformed about the quality of what you actually get. The actual mattresses I saw today were nothing like advertised. Prices are not "clearance" or "40-80%" cheaper than other places. I walked out of Mattress By Appointment very dissatisfied and feeling disgusted that I had wasted my time looking at mattresses that we very low quality and a total deception of what I was anticipating. Expect to spend at least $350 for a base model mattress with any kind of quality. I left my appointment and stopped by another mattress store in the area. I left there with a very high quality mattress that is amazingly comfortable for $150 less than Mattress By Appointment. For what I spent on a quality mattress at the other store, I would have received nothing more than a flimsy bunkbed mattress at Mattress By Appointment. It is also advertised "No Credit Check", that too, is not correct. They do run a "soft" credit check which still marks your credit as an inquiry. While I'm sure some have been pleased with their purchase, please beware and ask many questions before making an appointment and being disappointed as I was. Less
I made an appointment at the Wake Forest location today. while there was great communication concerning the appointment, the prices that are advertised online and even discussed on the phone are very misleading. I got to the store after already explaining that I only needed a queen mattress. I was told just for a mattress it would be between $100-$150. I arrived and what I was shown for $100 was ... More
I made an appointment at the Wake Forest location today. while there was great communication concerning the appointment, the prices that are advertised online and even discussed on the phone are very misleading. I got to the store after already explaining that I only needed a queen mattress. I was told just for a mattress it would be between $100-$150. I arrived and what I was shown for $100 was nothing short of a cot mattress and very flimsy. The second mattress for $200 was not much better than the first. I was then shown a slight upgrade that started at $350. I decided against purchasing due to the fact I feel I was mislead and misinformed about the quality of what you actually get. They actual mattresses I saw today were nothing like advertised. Prices are not "clearance" or "40-80%" cheaper than other places. I walked out of Mattress By Appointment very dissatisfied and feeling disgusted that I had wasted my time looking at mattresses that we very low quality and a total deception of what I was anticipating. Expect to spend at least $350 for a base model mattress with any kind of quality. I left my appointment and stopped by another mattress store in the area. I left there with a very high quality mattress that is amazingly comfortable for $150 less than Mattress By Appointment. For what I spent on a quality mattress at the other store, I would have received nothing more than a flimsy bunked mattress at Mattress By Appointment. It is also advertised "No Credit Check", that too, is not correct. They do run a "soft" credit check which still marks your credit as an inquiry. While I'm sure some have been pleased with their purchase, please beware and ask many questions before making an appointment and being disappointed as I was. Less
Phenomenal service and the owners are very helpful and friendly. They delivered on the same day, seriously I had my mattress in less than an hour. I will definitely be back.
Set up an appointment online for the next day and John was there waiting on us and he is oh so nice he helped my son get a neq mattress in his price range and helped us load it up too! They have alot of Very nice mattresses for every price range. My son got a nice queen set for just 160 dollars. THANK YOU SO MUCH JOHN! I highly recommend Mattress By Appointment.🤗
Mattress by Appointment is such a wonderful company to do business with. I had been having severe back pains for quite some time and needed some new mattress’s badly. I schedule an appointment with John at 12:30 and by 1:30 I had gotten approved and the mattress set was delivered and setup. The customer service and the way they make you feel so comfortable speaks volumes. I will be spreading the ... More
Mattress by Appointment is such a wonderful company to do business with. I had been having severe back pains for quite some time and needed some new mattress’s badly. I schedule an appointment with John at 12:30 and by 1:30 I had gotten approved and the mattress set was delivered and setup. The customer service and the way they make you feel so comfortable speaks volumes. I will be spreading the word to everyone I know that’s in need of mattresses about Mattress by Appointment!!!! Less
Exelente lugar
Mattress by appointment was great and quick on time delivery. Customer service excellent. Great competitive prices. I will be referring family and friends. Love my mattress.
The staff has made both of our visits super easy! The mattresses are amazing and stand up well! We have ended up with box springs that are too thick and the staff switches them out quickly and easily! Highly recommend wake forest mattress by appointment!
I was looking for a mattress set and had considered buying one at Sam's club. I went on fb market and Mattress by Appointment popped up . We ended up getting two adjustable beds from them. Noel and her son were so awesome. Both were professional, kind, and knowledgeable. They even went beyond and helped us with some things at home. Truly amazing people. I love my bed! I totally recommend Matt... More
I was looking for a mattress set and had considered buying one at Sam's club. I went on fb market and Mattress by Appointment popped up . We ended up getting two adjustable beds from them. Noel and her son were so awesome. Both were professional, kind, and knowledgeable. They even went beyond and helped us with some things at home. Truly amazing people. I love my bed! I totally recommend Mattress by Appointment . Less
It was a no-gimmicks, fair deal, run by a professional and polite owner who didn’t make us feel pressured in any way to make a purchase, but gave us our space as we tested mattresses and answered any questions we had. The employee who delivered our mattress was very friendly and professional and did a wonderful job with the installation. We are very pleased with our experience and would recommend... More
It was a no-gimmicks, fair deal, run by a professional and polite owner who didn’t make us feel pressured in any way to make a purchase, but gave us our space as we tested mattresses and answered any questions we had. The employee who delivered our mattress was very friendly and professional and did a wonderful job with the installation. We are very pleased with our experience and would recommend this business! Less
Great, quick, painless experience. My kids were in there running, jumping around on beds, acting like fools and the guy couldn't be nicer. Will be our first stop next time we are in need of another. We also got a better mattress and box spring cheaper than we could find online. Try here first.
I don’t usually leave comments but this is a great place to go to if you need a good mattress... top of the line selection with good prices if your serious about buying ..... feels like your laying on clouds
My experience with them was awesome his wife is so sweet. She made sure we got what we wanted at a very reasonable price. I totally recommend them..
Had a great experience. Would highly recommend buying from Noel. She was so helpful.
Go check them out, you won’t be disappointed!!! I got a great deal, and John is awesome!!!!
My trip to Mattress By Appointment was nothing less than great!!! The inventory was plentiful with some good pricing!!! The location was very easy to find. John was awesome, courteous and professional... I’m super happy with my purchase and would definitely use them again. Even the delivery was on point 💯. Be sure to check them out for all your mattress needs!!!
noelle made my whole day!!! god bless.
Durham Store - met with Noel. Great, friendly customer service. Easy process. Made purchase by 10:30, had mattress at my house by 1;00 same day. Thank You!! My son couldn't be happier.
We recommend Mattress by Appointment . It was a pleasure working with John and Noel Bullock .Wonderful people and great service . We are very Happy with our new mattress ,great quality at a great price !
I went in for my appointment, they had a great variety of mattresses. John took great care of me asked questions that lead to my purchase. I have it delivered Michée was prompt and professional. So glad I made this purchase.
The customer service from (john) at the Wake Forest location was excellent and the quality of the mattress is incredible. we appreciate your help John with the loading as well. He also had a great selection to choose from, we will definitely let others know about this place. Thanks alot
😀 THE place to buy a mattress!
great selection, great prices. customer service was amazing!!!
Customer Service is above and beyond!Great Quality,Selection and made recommendations to suit our needs.Same day delivery.
I’ve purchased several mattresses here and they are name brand, top-of-the-line, high quality and very comfortable!! Huge selection and superb customer service! If you need a new mattress set, go see John or Noel!
Honest and GOOD people are behind this business and that is hard to come by now a days. I’d recommend this family run business to everyone!!!
BEST service I have received from any retailer in a LONG time! Super responsive, very accommodating, extremely personable, and on-time and professional delivery. Their showroom had a good selection of mattresses (different types, etc) and incredible prices. My mattress is exactly what I was wanting, Noel allowed me to really take my time laying on the mattresses. I never felt pressured,... More
BEST service I have received from any retailer in a LONG time! Super responsive, very accommodating, extremely personable, and on-time and professional delivery. Their showroom had a good selection of mattresses (different types, etc) and incredible prices. My mattress is exactly what I was wanting, Noel allowed me to really take my time laying on the mattresses. I never felt pressured, she listened to what I liked and didn’t like, she helped me but she didn’t try to sell me anything I didn’t want or need. She is awesome!! I felt like I was dealing with a friend during the entire process, they actually care about your satisfaction...which is rare these days. I would highly recommend this company. Less
John hooked us up!! We walked in, got what we needed, and we were out within 15 minutes! Super friendly, honest, and VERY affordable. We will absolutely be back for our next mattress!! 10/10
Hola buenAs tardes a qué número puedo llamar a la tienda en wake Forest nesecito un colchón
John was great he helped me with everything I needed and answered all my questions without pressuring me or pushing me into something I didn’t want he is a great person and he got my stuff delivered promptly in a couple of hours Thank You John at Wake Forest Mattress By Appointment
Fine
I got a brand new Queen mattress set today service was great 👍🏾 I’m very happy with my bed
Very clean, put together store with a great owner and fantastic prices. Cut the middle man and sell! We will be back for our next mattress.
Second time purchasing from MBA. Was able to schedule an appointment online for later the same day...had the owner and showroom to myself...no rush, had plenty of time to try out mattresses. Had my selection in stock and had it delivered within minutes of me getting back home! Terrific quality and service. Oh yes, great prices!
Awesome service! Great prices! Thanks John!
John is awesome and the buying process couldn't have been more simpler. Thank you John for our new mattress. Im sure we will love it. If we ever need another one, we will definitely be back!
Fast and quick service.. The owner John was really awesome!!!! I would highly recommend family and friends to do business at mattress by appointment. Thank you!
Good quality products at a very reasonable price no hassle in and out in less than a half-hour and John was great and I recommend them very highly
John helped us out immensely! We told him what we were looking for and what price range we needed to stay in. We found the perfect mattress. He even delivered it the same day! Highly recommend.
Very Professional and Affordable Prices!
It was a great experience. The appointment was on time and the process was quick and easy. John was friendly and very helpful. My appointment was at 3pm and I had mattresses delivered and set up before 5pm! I recommend MBA to anyone!!! Thank you for the great service!
Brad is amazing! Great customer service and awesome prices! Go see him if you need a mattress!!
Best service and prices in Raleigh and Wake Forest for quality mattresses. John and his team have been amazing as I have needed mattresses that meet different needs for better sleep within our household. I highly recommend!
Mattresses By Appointment is THE BEST mattress store in this area. I called and visited several mattress stores in the Raleigh/Durham area, and by far, MBA had the best selection and the best prices. Go there first. You won't be disappointed.
John and the staff at MBA are awesome. John showed us several mattresses that meet our needs, and we were able to try them all out and pick the one that felt most comfortable to us. We will definitely buy from them again. The prices are Unbeatable !
Great service
Awesome experience! Fast, easy, and half the price of amazon. Definitely recommend!
I went to the Wake Forest location and was in and out in less then 30 minuets. Definitely the easiest purchase I’ve ever made in my life . John was great to work with and the mattresses was literally half the price of amazon!
I told him what I wanted/ needed then he gave me the price in the area. Plus he was super easy to work with and not to pushy. The bed he sold me was perfect for me, nothing more, nothing less. It was a great experience.
I had a great experience. Martha was wonderful. The financing was quick and easy. I spent more than I wanted. But we love the comfort of the king mattress.
My wife and I were given a great deal on an adjustable bed & mattresses!
Superb customer service.. Prices are great and John was awesome!!!
Mattress By Appointment made buying a bed super easy!! The selection was great and the process quick and simple. If you're looking for a new bed, definitely stop there and check it out.
John ws very knowledgeable and kind. It was fast, easy, and the selection was great. I love my new mattress!!!
I'm not sure about the other reviewers, but selection here is the worst of any mattress store I went to. By appointment scheduling is pretty inconvenient, but they were on time. I would only recommend if you know they have a mattress you are interested in testing. Edit: To the owner, who responds to a 2-year-old review? The appointment was at this location. I suggest keeping better records.
The best place to buy a mattress! John was super nice and the prices are great. There are plenty of mattressses to pick from and I couldn’t be happier with my choice.
Great team ! I’m so happy this is where i came !
Made appointment to visit store on Sunday June 3, 2018 @230pm with my busy work schedule, however when we got there store was closed. Texted John let him know we are there at 220pm, he contacted us right away asking what store we at. Told we are at the “Durham” store. He said he will get in touch with Store Manager named Martha and sent me a text that said “Martha tried to call you from her cell”... More
Made appointment to visit store on Sunday June 3, 2018 @230pm with my busy work schedule, however when we got there store was closed. Texted John let him know we are there at 220pm, he contacted us right away asking what store we at. Told we are at the “Durham” store. He said he will get in touch with Store Manager named Martha and sent me a text that said “Martha tried to call you from her cell” I called him back and told him I never received her call. He then texted her number. I called Martha right away, then it got ugly. What a great lier!!! If you do not want to have a business please tell you are not interested in our business. Do not send a reminder message an hour before the appointment time and not show up at all. Martha kept telling me she called me 3 times on Saturday which I never received and not even trying to listen to what I had to say. So I hung up on her and I will Never do any business with this unreliable business. Less
Wonderful experience, no big sales pitch, just the facts! This place was wonderful, I walked in asked for what I was looking for and John went to work. No stress, just facts. The quality and prices are very good - I'd done my research prior to making an appointment, so I knew what I was looking for and knew I was getting great quality for my price point. The delivery was "white glove service"!... More
Wonderful experience, no big sales pitch, just the facts! This place was wonderful, I walked in asked for what I was looking for and John went to work. No stress, just facts. The quality and prices are very good - I'd done my research prior to making an appointment, so I knew what I was looking for and knew I was getting great quality for my price point. The delivery was "white glove service"! The young gentlemen, were extremely polite, clean and made sure I was happy with the set up prior to their departure. I've told several of my friends - don't go to the box stores - just call Mattress By Appointment!! Thanks!! Less
Our family purchased 2 king mattress sets,and we're very happy so far! John was AWSOME,great deal,great service,and we have the most comfortable bed in the WORLD! And I spent weeks checking business after business,bed after bed, and deal after deal. So let me save you alot of time and money, GO SEE JOHN !! Thanks John, Bruce & Jennifer Fowler,and the Spence Family
Awesome place to buy a mattress. There is no pressure at all and John seems to really care about what works best for you. Couldn’t have asked for a better experience!
Messaged & texted a few times had no problem made an appt went there had many to choose from John helped us told us what different types of beds there are we tried them & we agreed with a majestic bed same quality as serta. With a 10 yr warranty with same day delivery. John was very sincere with the answers to our questions we are looking forward to a good nights sleep tonight. Definite... More
Messaged & texted a few times had no problem made an appt went there had many to choose from John helped us told us what different types of beds there are we tried them & we agreed with a majestic bed same quality as serta. With a 10 yr warranty with same day delivery. John was very sincere with the answers to our questions we are looking forward to a good nights sleep tonight. Definitely will recommend $1600.00 for complete bed and gel pillows in a king size. Price was great 80% off retail prices Less
What a wonderful and professional experience , start to finish! Great Prices and great brands. Very accommodating without the pressure of "up selling". We were looking for a queen set for a guestroom. Didn't want to break the bank but wanted a decent set. We highly recommend going to Mattress By Appointment in Wakefield before purchasing at a big box store. We must say...John Bullock Jr made the... More
What a wonderful and professional experience , start to finish! Great Prices and great brands. Very accommodating without the pressure of "up selling". We were looking for a queen set for a guestroom. Didn't want to break the bank but wanted a decent set. We highly recommend going to Mattress By Appointment in Wakefield before purchasing at a big box store. We must say...John Bullock Jr made the difference. Be sure to ask for him. Thanks John for your outstanding service! ~Monica and Wilbert Meadows Less
If you are looking a new mattress for a great price call Mattress by Appointment no need to waste your time shopping around they have the best price on top quality name brands mattresses around.
Found advertisement on Facebook. Did not know what to expect. However WOW they deliver on service, knowledge, and very friendly. Purchase and delivery went smoothly. Definitely recommend.
Very helpful love my new mattress but I think my dog likes it better she stays in bed
This was the easiest process ever! Definitely a hidden gem! I’ll definitely be recommending mattress by appointment to everyone! Cannot best the prices or the service! Thank you!
I bought my mattress from here I’m using it for the first time tonight . But there prices were reasonable
We went to the Wake Forest location and it was a wonderful experience! John was friendly, professional and knowledgeable!
Great experience! Fast and efficient!
We bought a mattress from the Wake Forest location over the weekend. They were to deliver the same day. About 30 minutes before delivery was supposed to be made I was contacted that it was raining but would give it another hour to see if it stopped raining for delivery. An hour and a half later I reached out and was advised they would deliver the next day at noon. At 12:30 the next day I contacte... More
We bought a mattress from the Wake Forest location over the weekend. They were to deliver the same day. About 30 minutes before delivery was supposed to be made I was contacted that it was raining but would give it another hour to see if it stopped raining for delivery. An hour and a half later I reached out and was advised they would deliver the next day at noon. At 12:30 the next day I contacted again to be sure they were coming, I was advised the person would be there any minute. 15 minutes later a young teenage boy showed up alone. We bought a king size mattress, mind you. He asked for help to bring in the mattress and boxed springs. I was furious. Luckily our delivery fee was waived prior to or I would have really been mad. I reached out to the salesman/owner and was told he thought my husband was there. I advised him to never assume because not only was my husband not there, but I had just had surgery on my ankle a few weeks ago. Also, it was never expressed that we would have to setup the bed ourselves. I would never use this company for my mattress needs again. I'm pretty sure the mattress is not a name brand either. When I got the plastic off, it had loose threading all over it. I didn't waste my time contacting the business since he was so UNhelpful with delivery. I snipped all the lose threads with scissors and only hope it won't ruin the mattress. Less
John was helpful and knowledgeable about the best options. He made the process easy, and simple. His customer service was amazing, he reached out to me when i had an issue with my delivery and sent a replacement right away. I will be doing business with him again.
My fiancé and I looked at several stores for mattresses and it was just very overwhelming. Too much pressure by salesman everywhere else, then I saw the ad for Mattress by appointment. Had great reviews, so I scheduled an appointment. The staff was so friendly and most of all, not pushy! We were there for 10 minutes and made our purchase. Best experience we’ve had, hands down! Thank you Mattress ... More
My fiancé and I looked at several stores for mattresses and it was just very overwhelming. Too much pressure by salesman everywhere else, then I saw the ad for Mattress by appointment. Had great reviews, so I scheduled an appointment. The staff was so friendly and most of all, not pushy! We were there for 10 minutes and made our purchase. Best experience we’ve had, hands down! Thank you Mattress by appointment!!! Less
Fast service. Painless and no hassle. Pleasant staff and friendly. Will definitely be recommending to everyone I know
Very helpful
Great Prices, Nice, Easy Personal, Great Help, Quick and Easy, I highly Recommend this place, go check them out!!!!!
They was very kind and helpful! They had plenty of options to choose from and different financial options if you wanted that option! I have found a place that my family love and will continue to be a customer/ extended family! Thanks again!
We were in and out in less than ten minutes. John was so knowledgeable and helpful-I felt we had learned a thing or two about our options when we had finished. We were quoted about 40% less than anywhere else we shopped-and we had gone to more than a few places. John has low overhead and can still make money while charging far less than any other place we had found. I'm going to go back and get a... More
We were in and out in less than ten minutes. John was so knowledgeable and helpful-I felt we had learned a thing or two about our options when we had finished. We were quoted about 40% less than anywhere else we shopped-and we had gone to more than a few places. John has low overhead and can still make money while charging far less than any other place we had found. I'm going to go back and get a cool-pedicure gel soon because he quoted me a fraction of what I'd found the same mattress at other places for. Delivery and additional products were speedy and inexpensive-it's really all we could've hoped for!!! Less
Maria was absolutely amazing I was running a little behind she was willing to wait for me. I received friendly reminder messages about my appt. The prices were great and buying was made easy. I had my mattress the next day. I will mostly Definitely return
Great customer service and fast same-day delivery!
I went in nervous, but quickly felt at ease after just a few minutes from working with John who took time to show and explain the different benefits in multiple mattresses. It was so fast and easy - I am recommending all my friends, coworkers, and strangers to him!
We had the best experience here! John is so personable but not at all pushy. My fiancé and I had no idea what we really needed and he helped us find the perfect mattress. It was so simple and quick and the mattress is perfect. Recommend.
This was the best shopping experience ever! John was extremely helpful and most of all pleasant. I was in and out within 30 mins and the best part is within one hour, my purchase was at my door step! I highly highly recommend this business if you are in the market for a quality mattress and want to pay a reasonable price. Let’s all continue to support our local businesses! Thanks for all you do f... More
This was the best shopping experience ever! John was extremely helpful and most of all pleasant. I was in and out within 30 mins and the best part is within one hour, my purchase was at my door step! I highly highly recommend this business if you are in the market for a quality mattress and want to pay a reasonable price. Let’s all continue to support our local businesses! Thanks for all you do for our community, John Less
John was GREAT!!! Very professional and helped us out alot with our purchase! Easy to set up and appointment, and explained everything clearly. They have a great selection to choose from, and everything in the store is Perfect quality!!! Will definetley come here again, and deserves nothing less then 5 stars!!!!!!!
Best place to get your new mattress!
I bought two mattresses from them about a couple of weeks ago and love them. I had no problem at all. Delivery was same day and the owner was very nice!
I have to say that the experience I had with Mattress By Appointment was very good. Martha was very knowledgeable and very pleasant. The service for pickup was also very good. The owner was helpful and friendly. I would recommend these store to any of my friends.
Great customer service! Worked well with me! And great response time. Highly recommend them!
Great people. Incredible selection and fantastic prices on top quality mattresses
It was quick and easy and the sales guy was on point.i will be returning for my future mattress needs
The mattress guy was very friendly and had a very good selection of beds at a reasonable prices. We absolutely love our new bed. It's comfy and you can't beat the price! Definitely consider before looking anywhere else
Very professional, can't beat the price point. I'll definitely make all future purchases with Mattress by appointment. Highly recommend.
I had a wonderful experience here. They were on time, considerate, and very proffesional. There was total respect for my budget and he was very knowledgeable about his products. Would highly recommend!
I just bought a mattress set from Mattress By Appointment. John was the name of the man that helped me. He was very nice and helpful. He let me take my time and answered any questions I had. He gets all the stars for excellence. I will recommend this company to all my friends. Thanks so much for helping me.
Awesome service and quality merchandise. I purchased a queen and king set. I made an appointment the day before arrived on day of and made my choice and got it home within 2 hours. I highly recommend Mattress by Appointment - Wake Forest!!
Easiest and fastest way to purchase new mattresses. Great service! Highly recommend to everyone!
This was the BEST and the QUICKEST process I think I have been thru in my whole life.... I literally decided at 10:00am I need a bed after my kids destroyed mines earlier that morning, I found them on google I set up an appointment at 4:30 and john even went above and beyond to make sure my bed was delivered 3 hours later. I really have no words on how grateful I am that this was that painless ..... More
This was the BEST and the QUICKEST process I think I have been thru in my whole life.... I literally decided at 10:00am I need a bed after my kids destroyed mines earlier that morning, I found them on google I set up an appointment at 4:30 and john even went above and beyond to make sure my bed was delivered 3 hours later. I really have no words on how grateful I am that this was that painless .. John is AMAZINGGGGGGGGGG check him out !!! Less
Exelente muy amables muy bueno bonito y varato. Excellent very friendly very good nice and cheap
Our experience was great! He was not pushy whatsoever, and let us browse. It was nice to not have someone that wanted to push the most expensive thing in the store. We had a great experience! We purchased during the evening and they delivered it within 24 hours! Thanks again for the reasonably priced mattress! I definitely recommend these guys!
Mattress shopping can be so overwhelming... except with John at Mattress by Appointment! Just bought our second mattress from them and found it to be the least stressful way. John is so flexible making it easy to find a time to both meet to shop and for delivery! No stress of high pressure sales and no "window" of time waiting for delivery. I simply told him what we wanted and he showed me my ... More
Mattress shopping can be so overwhelming... except with John at Mattress by Appointment! Just bought our second mattress from them and found it to be the least stressful way. John is so flexible making it easy to find a time to both meet to shop and for delivery! No stress of high pressure sales and no "window" of time waiting for delivery. I simply told him what we wanted and he showed me my options... all of which I could test out in his showroom. Plus the savings! Both times I did some pre-shopping at local mattress stores and his prices do not even compare to the high cost of big chains. Both times I estimate 30-50% difference in cost to the comparable mattress (and this time we bought and adjustable bed frame too). They were on the minute delivering and setting up the bed frame and mattress. They even took all the trash from packaging away! I will only buy mattresses this way, from Mattress by Appointment with John from now on! Less
Great service. No pressure to buy outside budget and easy to work with
Everything was perfect
John was very pleasant and polite and very helpful. The beds are at an excellent price and sleeps very well!
Incredible place to go! Literally the most simplest easy way to shop for a new bed. I woke up this morning with my back in shreds I found an add of this location on Facebook and contacted the manager and went in store picked out my bed and got an amazing deal as well as amazingly friendly service. I'm sending my friends and family here for their beds next!!!
We purchased 2 new mattresses in the past 6 months from John and had excellent service. We highly recommend buying from Mattress By Appointment. We are very pleased with our purchases.
Easiest purchase I've ever made. No pressure, knowledgeable sales at incredible pricing!
First, let me say that he was very nice. But if you buy a mattress here....save your receipt, cause you're gonna need it! We got our mattress home and loved it for the first couple months. About the 3rd month however, we started noticing a dip in the center. So we contacted them but because we didn't have our receipt, we were out of luck. Currently we have this expensive mattress, less than one ... More
First, let me say that he was very nice. But if you buy a mattress here....save your receipt, cause you're gonna need it! We got our mattress home and loved it for the first couple months. About the 3rd month however, we started noticing a dip in the center. So we contacted them but because we didn't have our receipt, we were out of luck. Currently we have this expensive mattress, less than one year old, that has a severe hole in the middle and springs can be heard popping once one gets out of bed. It KILLS our backs, our tossing and turning makes us lose sleep and now we are forced to buy yet another mattress! Less
I want to Thank Mr. John Bullock and Mattress by Appointment in Wake Forest for a Wonderful shopping experience..! Great customer service skills and the Mattress was delivered on time! I recommend this company to everyone!! Go see John!
Thanks so much for your understanding, today John!!
I highly recommend everyone to go and purchase mattress form here fast friendly and great prices and my beds are great soft can't wait to go to bed tonight!!
Great selection and I got a great price. John was very helpful and pleasant to work with.
I bought from this spot a couple of years ago and went back recently to get adjustable base and mattress for my grandmother. The service was great. She absolutely loves the bed! John was able to match the perfect set for the best price I could find.
The service was great! Couldn't ask for anything better! 10/10 would recommend!
Terrible customer service. Price is cheap but quality is cheaper. Do not get scammed by these people.
I couldn't have asked for better service when I went in and the quality is great! Definitely recommend to anyone!
Got my bed within an hour of appointment can't recommend this enough!
Returned my call promptly and scheduling appointments couldn't be easier!!!
Great customer service and same day delivery.
Fast, same day delivery
I ordered my king size mattress from here. I highly recommend. Fast delivery great service and exactly what I wanted. These people are the best in the business! Thank you all the way from Georgia.
I heard of mattress by appointment wake forest from a friend. I made my appointment with John. Let me just say that he saved me and my families life. I was in desperate need of 3 beds or else we would be sleeping on hard wood floors. He was so nice to us and really went above a beyond to make sure we slept in a comfortable bed that night. I could not believe the incredible price he gave us. He h... More
I heard of mattress by appointment wake forest from a friend. I made my appointment with John. Let me just say that he saved me and my families life. I was in desperate need of 3 beds or else we would be sleeping on hard wood floors. He was so nice to us and really went above a beyond to make sure we slept in a comfortable bed that night. I could not believe the incredible price he gave us. He had so many to choose from. I needed to finance the beds, I only had to pay $40 and the process was so painless and fast. (I was worried because my credit is not good). He said I didn't need credit to get financing. I was so thankful. He also delivered my beds the same day. I HIGHLY recommend this place. Thank you John- you are the best. Less
Great service, and matched my needs perfect. I love my new bed!!!
Can't find a better deal anywhere. Will be buying all my mattresses from here now on.
Very prompt when returning phone calls. Great prices. Cannot recommend it enough
I ordered my mattresses over the phone. I expressed that i did not want a firm mattress. And seems like they sent the hardest mattress they had. Not satisfied at all didn't over 700 and now i have to buy new mattress
I love my new bed. John was the best very helpful & got us in the bed that worked for us. My entire family can fit in my bed now. My son even loves his new bed. I will definitely use & refer them in the future.
John was very helpful when i went to look and told me about the mattresses and the quality. I looked several places for a king size no one could beat his prices and had the best mattress.
Great service and great quality will definitely recommend and return for future purchases
This was my first time buying a mattress from a place like this, I usually shop at the big name places. Now I know better! The owner was very professional and worked with me on cost and set me up with a great payment plan that I could afford. The best part is this is the nicest mattress I have ever purchased!! I will be back when the rest of the family needs a new mattress! Thank you John!!!
Ordered a mattress set for a family in need recently, and the level of professionalism, compassion and generosity was out of this world! Not only did the owner work with me efficiently, but he also was kind enough to contribute towards the cost of everything. I would definitely visit this place again in the future!
I love my new mattress! I made an appointment with the owner John and he was very helpful with everything. I got same day delivery and the price was right. I will send all of my friends to this place. Thank you John for all of your help!
Updated Review: It is 7 years later and we are still using John and Mattress by Appt for our mattress needs. We recently moved and were furnishing a guest bedroom. The place where we bought the furniture wanted about $400 more for the same mattress that we got from Mattress by Appointment. I stand by my original review as this business continues to be top notch. Original Review: This is a ver... More
Updated Review: It is 7 years later and we are still using John and Mattress by Appt for our mattress needs. We recently moved and were furnishing a guest bedroom. The place where we bought the furniture wanted about $400 more for the same mattress that we got from Mattress by Appointment. I stand by my original review as this business continues to be top notch. Original Review: This is a very reputable business and the owner is nothing short of polite and professional. Very easy to make an appointment and he has a huge selection of mattresses to choose from. Prices are much better than competitors. I would highly recommend Mattress by Appointment. Less
This is hands down THE place to buy a mattress! The owner was so friendly and helpful. He was very knowledgeable and helped me select a mattress that was perfect for me. I refer everyone I know to Mattress by Appointment, and will buy all future mattresses from them!
I have been doing business with this company for the past four years and have always a great experience. The owner is very professional and let's you take your time to decide what you want to buy. The place is stocked with many different choices of mattresses so you can find the right one for you. I will be going back again! Excellent customer service and quality product. You can't beat this plac... More
I have been doing business with this company for the past four years and have always a great experience. The owner is very professional and let's you take your time to decide what you want to buy. The place is stocked with many different choices of mattresses so you can find the right one for you. I will be going back again! Excellent customer service and quality product. You can't beat this place on quality, service and price! do yourself a favor and shop here first. Less
Great product, great price, great customer service. Will definitely purchase from them again
I first heard about this company from the wake forest community group on FB. Everyone was saying great prices and customer service so I went to look for a queen mattress. The owner was very friendly, and professional. There were several beds on display to try out as well as a bunch of beds in stock. I purchased a queen mattress on the spot and it was delivered to my house within a couple of days.... More
I first heard about this company from the wake forest community group on FB. Everyone was saying great prices and customer service so I went to look for a queen mattress. The owner was very friendly, and professional. There were several beds on display to try out as well as a bunch of beds in stock. I purchased a queen mattress on the spot and it was delivered to my house within a couple of days. The delivery man was very polite and took my old mattress with him. I had a GREAT experience with this company and saved a lot of money. We will be buying a king mattress from them in the near future. Thank you Less
I bought my mattress set from here. I love the set and the owner was great! He was very helpful and very professional! I would recommend that you buy your next set from him!
I was looking for a King size mattress. I shopped around at all of the typical mattress stores. None of them could beat Mattress by Appointment. I love the quality and price.
Great people to work with! Excellent quality for the price. I would recommend to anyone in need of a mattress. Super easy for any schedule.
Very accomadating to my schedule and great deals.
My purchasing experience was great. Very informative. John knew exactly what I needed! I just bought another mattress for my son.
this place is awesome !! great service, BEST prices, and superior quality, I would recommend this place to anyone looking for a new, comfortable, quality mattress
Excellent value , excellent service!! I am very pleased and would recommend anyone come here for your mattress needs!!
Great customer service, prices and mattress! I will tell others about this place!
My husband and I were ok with the process until he wanted us to log into out bank account from his computer in the office so he could view it .. And the mattress set wasn't as reasonable as advertised ..
I had been looking for a mattress for quite some time. Ran across mattress by appointment ads on fb and I must say I am quite pleased. I found the PERFECT mattress for my back at such an affordable price. Bed delivered the same day. Mattress by Appointment is top notch. I recommend them to anyone looking for a mattress.
We had been looking a good mattress for a while.. I finally got by John's business recently and I'm happy I did. Great mattress for the moneyand excellent customer service. John will make sure you are completely satisied!
Great prices...John is very helpful. He was quick to respond to me messages. I will definitely be back for all my mattress needs.
Just got a queen sized mattress and box spring, frame for a great price!!! Delivered next day!!! Awsum service and from these guys!!!
My husband and I were stocking up for a furnished rental and needed multiple comfortable mattresses for a competitive price. We went to visit John and had a great experience. He's friendly and thoughtful and understood our prioritities. He ordered what we needed and had it to us in time for our first tenant the following week. When the deliver they carry it all the way in and put it on the bed ... More
My husband and I were stocking up for a furnished rental and needed multiple comfortable mattresses for a competitive price. We went to visit John and had a great experience. He's friendly and thoughtful and understood our prioritities. He ordered what we needed and had it to us in time for our first tenant the following week. When the deliver they carry it all the way in and put it on the bed frame. We will definitely be buying from them again! Less
Fabulous service and prices. To date we have purchased 3 mattresses! Recommended highly.
Purchased a Queen pillow top & box spring about 5 months ago. The price was good but the delivery was not very pleasant. Like anything else you get what you pay for. As for our new bed , I no longer have it. Sorry !!
Awesome experience with John from Mattress By Appointment! I got the best customer service and the best price for a great mattress. Before you shop anywhere else, do yourself a favor and check them out!
Great great great!!!! Im very satisfied and i will be purchasing mattresses from here for now on!!!!
John,I can't even Thank you enough! Superb mattress and We absolutely Love it..Thank you so much and thanks for delivering it to our house. .WONDERFUL WONDERFUL PRICE!!!!!Could not have got it any cheaper. .You have the Best prices ever!!!
John, Thank you so much for helping us choose the perfect king mattress. We had the best night's sleep in a long time. We love the luxury feel and style without the luxury $$. You really saved us a lot of money! We'll be sending our friends and family your way.
I got a great mattress at a great price. I would definitely recommend this company. Also super nice to deal with
I thought it must be too good to be true!! But it wasnt, it is true and Mattress by Apointment is amazing. I will never buy a mattress from anywhere else. I am twenty three, fresh out of college, just landed my first full time and got my first apartment but I would have never been able to afford a brand new queen mattress (nevermind two!) if it werent for John! I was able to purchase two queen s... More
I thought it must be too good to be true!! But it wasnt, it is true and Mattress by Apointment is amazing. I will never buy a mattress from anywhere else. I am twenty three, fresh out of college, just landed my first full time and got my first apartment but I would have never been able to afford a brand new queen mattress (nevermind two!) if it werent for John! I was able to purchase two queen size memory foam five star serta mattresses with boxsprings for $320!!! Huge thanks to you, John, for helping a kid whose just starting to make her way in the world! Less
This is the best mattress at the best price !! Great to find you !