Service Pro Titans is great! I really appreciate how fast & professional they are - getting the job done right, obviously, is super important. But, I feel they give great service, and are pretty affordable. Definitely a good company to help you with your heating & air issues.

Jeffery and his team was so knowledgeable and more important trustworthy. Highly recommend

All of a sudden my thermostat died and being pretty handy, I decided to replace the thermostat myself from one I purchased at the store. I have some experience with wiring so not a big repair. However, after completing the install, the AC was not blowing cold air like it was with the previous thermostat. After several troubleshooting tasks, I contacted my building’s on-site engineer who recommend... More

All of a sudden my thermostat died and being pretty handy, I decided to replace the thermostat myself from one I purchased at the store. I have some experience with wiring so not a big repair. However, after completing the install, the AC was not blowing cold air like it was with the previous thermostat. After several troubleshooting tasks, I contacted my building’s on-site engineer who recommended I call Service Pro Titans. I called Service Pro Titans and Jeffrey answered. I discussed my situation and the steps I took. Jeffrey requested I text their office a few pictures so he could see the situation before determining if sending a technician was needed. Within an hour or so of texting the pictures (keep in mind this was around 9:30pm) I received a text from Jeffrey walking me through an additional troubleshooting task. From there, Jeffery diagnosed the “new” thermostat to be defective. The following day I exchanged the thermostat. The AC was running great! I had a great experience working with Service Pro Titans! Jeffrey was professional and quick to respond! I also really appreciate how there was no “up-selling”. Hopefully I won’t need to, but if I do…Service Pro Titans will be getting my call! Less

Called Service Pro Titans at 7am on one of the hottest days of the year and the technician was at my house by 10:30am and my AC units working by 12:30pm. From the individual who answered my initial call to the repairman everyone was friendly, accommodating, professional and a pleasure to work with. Highly recommend.

Jeff was amazing! After two people before him from other companies had come to look at our A/C they just told us that we needed a new one, but could not get the current one going. I called Jeff and left a message and he called me back the same day and we discussed the issue so he could be prepared for our appointment. He called me 1 hour before he was to arrive and he arrived on time, came fully... More

Jeff was amazing! After two people before him from other companies had come to look at our A/C they just told us that we needed a new one, but could not get the current one going. I called Jeff and left a message and he called me back the same day and we discussed the issue so he could be prepared for our appointment. He called me 1 hour before he was to arrive and he arrived on time, came fully prepared with all the equipment needed to repair our AC. He was able to correct the previous work done by others who came to try to repair our AC and he was able to get the AC turned on and working perfectly. He explained to me everything that was fixed and what the issue was. Going forward we will only be calling Jeff as he truly knows how to repair the ACs in our high rise condo. Less

The technicians called before arriving, showed up promptly, and fixed my AC in a very timely manner. They were very friendly and they made sure to clean up before leaving so I didn’t have a mess. My AC is running great and I couldn’t be happier with the service. Total professionals and I definitely would recommend to anyone needing help.

Efficient and professional. They had a repair man out to me in under 2 hours, had a solution and fix in under an hour. They were very nice and easy to work with.

Got to my place right on time and they finished installing a new furnace and air conditioning unit by 4pm truly the greatest service. Fast professional and friendly

Great communication, service, and value. I will only use SPT in the future for all my HVAC needs. 10/10 would recommend.

Jeremy and team are highly professional. They are prompt, clear communicators, and incredibly knowledgeable. I will continue to use them with my rental property.

Came home on a Saturday evening to no heat. Called Service Pro Titans on a google search and promptly had a call back for service that was close to me. Service worker arrived within an hour to assess my furnace which was not functioning. Turns out, it was essentially rusting on the inside but Jeffrey was still able to get the heat on safely and provided feedback as to the ultimate fix. All wor... More

Came home on a Saturday evening to no heat. Called Service Pro Titans on a google search and promptly had a call back for service that was close to me. Service worker arrived within an hour to assess my furnace which was not functioning. Turns out, it was essentially rusting on the inside but Jeffrey was still able to get the heat on safely and provided feedback as to the ultimate fix. All work in unit took less than an hour and all happened after hours (between 10 and midnight). Service from start to finish was prompt, efficient, and helpful. Would 100% use again and recommend to others in need. Less

My circulation pump failed on my boiler system on a very cold day. Jeffrey came by on the same day to repair the unit. Very professional and very friendly. Definitely use Service Pro Titans again.

Very professional, knowledgeable and quality service. Highly recommend doing business with them.

Jeffery was wonderful. Extremely professional. Took his time making sure everything was checked. Got out here on short notice as well. 10/10

Hired them to replace our HVAC after our furnace broke down. Excellent experience overall. Jeffrey was friendly, knowledgeable, professional and took the time answer questions. The office staff were also friendly, helpful and responsive.

Everything about my experience with service pro Titans was five stars. We needed to install a heating system in our bedroom before the Chicago winter got unbearably cold. My wife and I just had our first baby and so the need to install this system quickly was very high on our priority list. I called them and they came out the next day to get me a quote and began install a few days after. It was b... More

Everything about my experience with service pro Titans was five stars. We needed to install a heating system in our bedroom before the Chicago winter got unbearably cold. My wife and I just had our first baby and so the need to install this system quickly was very high on our priority list. I called them and they came out the next day to get me a quote and began install a few days after. It was below freezing outside the day they came to install but they didn't reschedule and installed the whole system the same day. Much gratitude. Less

Jeffrey was a huge help when helping me diagnose my heating system and the issues I was having. Prompt and professional service top ten service all around. Will definitely be using this company again

Great service all the way around! From the office to completing repairs. Thank you for getting my tenants furnace cleaned and working. I will definitely use you again as needed, and refer you to others without hesitation.

Jeffrey was great and professional. He was able to help check everything in a timely manner and answer all the questions I’ve had

This was THE nicest repair service I have ever used! Super informative about what we needed. They are open and honest about the prices and the price points. Very easy to talk to, on time, professional and great to work with. If you need any heating or cooling repair or replacement, use them!

My compressor stopped working suddenly in the middle of this summer and Service Pro Titans immediately picked up my call and came out the next morning to address. Jeffrey figured out the problem quickly and took care of it. Much to my relief, it was not a major issue. Highly recommend.

Jeffrey, the office staff and technicians at Service Pro Titans are courteous, professional and communicated with me every step of the way from beginning to completion with the installation of a new air conditioner and furnace system. It was refreshing to work with a company that provided great quality work and genuinely care about their customers. I highly recommend Service Pro Titans for any HV... More

Jeffrey, the office staff and technicians at Service Pro Titans are courteous, professional and communicated with me every step of the way from beginning to completion with the installation of a new air conditioner and furnace system. It was refreshing to work with a company that provided great quality work and genuinely care about their customers. I highly recommend Service Pro Titans for any HVAC services if you are looking for fair prices, professionalism and great service. Less

Very satisfied with service from Service Pro Titans. The technician was very responsive and diligent. I called Service Pro Titans just for maintenance and they found that the unit was not installed properly. The HVAC was installed by another company and water was accumulating in the unit. Service Pro Titans professional took care of the water issue and and provided some recommendations on care. ... More

Very satisfied with service from Service Pro Titans. The technician was very responsive and diligent. I called Service Pro Titans just for maintenance and they found that the unit was not installed properly. The HVAC was installed by another company and water was accumulating in the unit. Service Pro Titans professional took care of the water issue and and provided some recommendations on care. I would use them again and highly recommend this company. Less

Jeffrey was great to work with! He was thorough diagnosing the issue, took his time explaining the situation and next steps possibly needed ongoing. He fixed my AC with many challenges of an old unit. I highly recommend Jeffrey and his team! Thanks for the great support on a Sat!

Professionalism, thoroughness, courtesy, quality, promptness, value, Service Pro Titans has it all. We turned on the AC on Friday when the temperature reached 90 degrees. By Saturday afternoon, we realized that the five year old AC was not cooling at all. I called our regular HVAC provider and received a lecture from a technician who then told me he would have someone call me on Monday for a... More

Professionalism, thoroughness, courtesy, quality, promptness, value, Service Pro Titans has it all. We turned on the AC on Friday when the temperature reached 90 degrees. By Saturday afternoon, we realized that the five year old AC was not cooling at all. I called our regular HVAC provider and received a lecture from a technician who then told me he would have someone call me on Monday for an appointment. So I called Service Pro Titans instead. Jeffrey called me back almost immediately and asked me whether I needed him to come over right away or the next day. Jeffrey came promptly this morning and took the time to check everything thoroughly and explained everything to me in simple terms that I could understand without being condescending: what was wrong, what he was doing and why he was doing it and waited to see that everything was working well before leaving. The price was reasonable too despite it being a Sunday. I am extremely satisfied with Jeffrey and Service Pro Titans and will obtain all HVAC service from this company from now on. Highly recommended. Thank you, Service Pro Titans. Less

We originally called this company 2 winters ago when our furnace went out. We wanted to work w/ a business in the Bridgeport neighborhood, where we live & we took a shot w/ them. They were quick, thorough (same day) & also explained in detail (& in lay-person terms) what was going on, what it needed to get up & running right away & also long term. Since then, we've subscribed to their maintenanc... More

We originally called this company 2 winters ago when our furnace went out. We wanted to work w/ a business in the Bridgeport neighborhood, where we live & we took a shot w/ them. They were quick, thorough (same day) & also explained in detail (& in lay-person terms) what was going on, what it needed to get up & running right away & also long term. Since then, we've subscribed to their maintenance service plan through each of Chicago's demanding weather seasons & on the most recent pre-summer HVAC system review/tune up, Jeffrey & his team found that our AC compressor was dead & ultimately needed to be replaced. I have a (former-life) background in basic HVAC principles & there was no BS involved w/ this crew. We told them our needs, financial situation & they provided various quotes & options the same day & were at our house removing our old & installing our new whole home AC system the next day. Plus, their pricing was very reasonable, especially for Chicago'$ crazy pricing for most anything. Our system was 17-18 years old & needed a lot of work to get it out & the technicians were in & out in 2 working days. They were on time, courteous, took extra care in & out of our home (w/ grass, carpet, tile, etc), cleaned up after themselves & were also courteous to the needs of our senior pets in the process. Jeffrey was there to start & finish the job himself (later realized he was the business President) & didn't leave until he gave us a detailed run through of all of our equipment. We'll continue to work w/ Service Pro Titans as long as we are in Chicago & would recommend them to any of our friends who asked as well. PS: I dont usually bother writing business reviews (good or bad) on anything, but this experience made me feel the need to. Less

Simply put, everyone was professional, prompt, and personable. My ask was small and I did not feel taken advantage of. Will be calling again for any future HVAC needs.

Jeffrey Francis and his Service Pro Titans team were fantastic to work with. They were all very professional and highly efficient and timely with their work. They installed a ceiling mount HVAC heating/cooling system in my apartment and they made it look effortless. They also did a great job with the drywall and cleanup after the installment. I highly recommend this company and team. They do high... More

Jeffrey Francis and his Service Pro Titans team were fantastic to work with. They were all very professional and highly efficient and timely with their work. They installed a ceiling mount HVAC heating/cooling system in my apartment and they made it look effortless. They also did a great job with the drywall and cleanup after the installment. I highly recommend this company and team. They do high quality work! Less

Very hard working people. Jeffrey was responding to text messages and emails at all hours and they did very high quality work very quickly.

1.13.21 my fiance calls me at work because she woke up to a 60 degree house and cold radiators. They sent their best guy over by the time I got home from work. Diagnosed and shut down for safety, they were back at 8am sharp 1.14.21 to effect the corrective action on a 30yr old boiler! I totally thought I was going to get sold a new system! Nope they replaced 3 parts and it's back to 79 degrees w/... More

1.13.21 my fiance calls me at work because she woke up to a 60 degree house and cold radiators. They sent their best guy over by the time I got home from work. Diagnosed and shut down for safety, they were back at 8am sharp 1.14.21 to effect the corrective action on a 30yr old boiler! I totally thought I was going to get sold a new system! Nope they replaced 3 parts and it's back to 79 degrees w/i a half hour. #boilerLife #chicagoHeat Less

Service Pro Titans has been a life saver this year. We've worked with them for both our AC and Furnace maintenance and when we had a furnace issue (that they had warned us likely would happen), they were able to come out within hours, identify the problem, get the right part, and fix it. Everyone who I've engaged with on the team has been so kind, respectful, and responsive. We have worked with o... More

Service Pro Titans has been a life saver this year. We've worked with them for both our AC and Furnace maintenance and when we had a furnace issue (that they had warned us likely would happen), they were able to come out within hours, identify the problem, get the right part, and fix it. Everyone who I've engaged with on the team has been so kind, respectful, and responsive. We have worked with other companies before but now will only work with Service Pro Titans going forward. Less

Jeff was so timely and fixed our noisy heating system very quickly! Very pleased with the service and I trust him and Service Pro Titans with any other issues we may run into in the future.

Cannot say enough great things about Service Pro Titans! I initially contacted them via Yelp for HVAC installation, and they ultimately did a handful of projects for me. I'm currently renovating my home, and was looking to convert from boiler/radiator system to HVAC/forced air. Being an older home, there were a handful of hiccups along the way, but Jeffrey was very professional with notifying me ... More

Cannot say enough great things about Service Pro Titans! I initially contacted them via Yelp for HVAC installation, and they ultimately did a handful of projects for me. I'm currently renovating my home, and was looking to convert from boiler/radiator system to HVAC/forced air. Being an older home, there were a handful of hiccups along the way, but Jeffrey was very professional with notifying me of any deviations from the original plan and quote. The team was extremely professional and responsive to all of my emails, messages, and requests. After a very positive experience with the HVAC installation, I asked Service Pro Titans to help with ductwork for a dryer and a few other projects. Will definitely keep Service Pro Titans in mind for future home projects! Less

We had a fire in our garage and the room that houses the furnace is next to the garage. A lot of smoke got into the room and transferred through the furnace, I changed the furnace filter, but wanted to get the furnace cleaned, as well. Also, it was time for A/C maintenance. I had used Service Pro in the past and called them. They arrived at 8:30 am, right on time, and work was done on both furnac... More

We had a fire in our garage and the room that houses the furnace is next to the garage. A lot of smoke got into the room and transferred through the furnace, I changed the furnace filter, but wanted to get the furnace cleaned, as well. Also, it was time for A/C maintenance. I had used Service Pro in the past and called them. They arrived at 8:30 am, right on time, and work was done on both furnace and A/C within an hour. Fast friendly reliable service. Less

Such great service! I had to have my a/c replaced during one of our terrible heat waves and Jeffrey came out promptly to assess the situation. He emailed me later that day informing me that I would need a new appliance which given their prices was more than reasonable! We went back and forth several times via email, each time he answered my questions patiently and very conscientious of my budget... More

Such great service! I had to have my a/c replaced during one of our terrible heat waves and Jeffrey came out promptly to assess the situation. He emailed me later that day informing me that I would need a new appliance which given their prices was more than reasonable! We went back and forth several times via email, each time he answered my questions patiently and very conscientious of my budget. The office staff are just as lovely! They were great working around my work schedule and very considerate of my time. The install took about a day and it was done quickly and efficiently. I opted in to get their service plan, which comes with a slight discount on the appliance if you need it repaired plus a bonus towards any a/c or furnace in the future. Also, the a/c is a welcomed upgrade, it's very quiet and their techs were so professional. I will continue to do business with them and will recommend them to any and all of my friends. Thank you Service Pro Titans! Less

Jeffrey and his team completely overhauled our HVAC system at our house in Chicago! They installed a new furnace and AC condenser and completely redid our outdated ducting. I'm so thrilled with the results, the new high efficiency system looks and functions amazingly, and I'm looking forward to the cost savings on our electric bill. Jeffrey's team was always prompt, on time and very courteous. Th... More

Jeffrey and his team completely overhauled our HVAC system at our house in Chicago! They installed a new furnace and AC condenser and completely redid our outdated ducting. I'm so thrilled with the results, the new high efficiency system looks and functions amazingly, and I'm looking forward to the cost savings on our electric bill. Jeffrey's team was always prompt, on time and very courteous. Their pricing was always itemized clearly and upfront. Invoices and receipts were sent promptly and professionally (not scribbled on a piece of paper like other contractors sometimes do). Normally I would expect a company such a high degree of professionalism to cost much more than average contractor and I was surprised at their quote actually came in at just around the same price as other companies. We will definitely be using these guys in the future and recommending them to our friends!! Great job, and thank you Service Pro Titans! Less

Ask for John to come out. Great guy. Whole process was easy. Will be going back

They were flexible, responsive and friendly. I felt they cared. :). Will recommend.

I rarely post reviews, but I had such a tremendous experience from start to finish. Initially had a different HVAC company conduct an assessment on some noise coming from my compressor. Initial company's tech seemed to be unsure of the problem, had to call a few folks and then they determined best route may be to replace the entire system from compressor to coils despite the fact that my system w... More

I rarely post reviews, but I had such a tremendous experience from start to finish. Initially had a different HVAC company conduct an assessment on some noise coming from my compressor. Initial company's tech seemed to be unsure of the problem, had to call a few folks and then they determined best route may be to replace the entire system from compressor to coils despite the fact that my system was less than a year old. Called Service Pro for a second opinion. Office manager was very friendly and able to get a tech out the same day. John was the tech that came out and his approach was very thorough. Checked on the whole system and was able to make the repair as necessary while he explained everything. I would highly recommend Service Pro Titans over any of the name brand giants in the area. Less

I called and spoke to Aubrie about making an appt for a technician to come out and fix my air conditioner and within 2 hours John showed up. Totally exceeded my expectations. Service was great from beginning to end. I highly recommend. Thanks service pro Titans!

Thank you Jeff, Aubrey and the team. I can always count on you when needed. You uncovered and solved a problem others could not. Great job!!

Knowledgeable technicians. Would definitely recommend

I recently purchased a home. Being older and a little bit of a fixer, I called Service Pro Titans to move my intake vent, move another floor vent, and potentially move duct work going to the second floor. Jeffery was knowledgeable, worked around my schedule, was responsive, and followed through on everything we discussed. My HVAC situation was unique and Jeffery laid out all my options… no matter... More

I recently purchased a home. Being older and a little bit of a fixer, I called Service Pro Titans to move my intake vent, move another floor vent, and potentially move duct work going to the second floor. Jeffery was knowledgeable, worked around my schedule, was responsive, and followed through on everything we discussed. My HVAC situation was unique and Jeffery laid out all my options… no matter how long it took. I couldn’t be happier with the end product and would highly recommend their services. Less

Had some furnace work done with them a little while ago. The technician was very good and explained everything. Would recommend

5 stars for Service Pro Titans! First, it's a family owned small business. Second, the price is very fair. Third, Jeffrey, the owner, and his team are professional and courteous. Finally and most importantly, the service is excellent! We had a water heater that broke this past fall. Even though we turned it off, it still occasionally leaked and we needed to replace it immediately. Service Pro Tit... More

5 stars for Service Pro Titans! First, it's a family owned small business. Second, the price is very fair. Third, Jeffrey, the owner, and his team are professional and courteous. Finally and most importantly, the service is excellent! We had a water heater that broke this past fall. Even though we turned it off, it still occasionally leaked and we needed to replace it immediately. Service Pro Titans came 2 days later to replace it. Then, after the new heater was installed, Jeffrey called us personally to check in and make sure we were satisfied! We are totally satisfied and highly recommend them! Thank you Service Pro Titans!! Less

Jeffery did a superb job in repairing my furnace.He not only corrected the problems that existed, but he explained step by step about my furnace, as if I was an on the job trainee. It was fascinating watching him work.I learned so much. I asked if he could do the maintenance of my furnace every year. I would like only him to perform maintenance on my AC & furnace every year. I am sure he is an a... More

Jeffery did a superb job in repairing my furnace.He not only corrected the problems that existed, but he explained step by step about my furnace, as if I was an on the job trainee. It was fascinating watching him work.I learned so much. I asked if he could do the maintenance of my furnace every year. I would like only him to perform maintenance on my AC & furnace every year. I am sure he is an asset to your company. Less

I have now hired Service Pro Titans on two separate occasions. The first was to disconnect my old AC unit and the second time to clean out the furnace. I am quite happy with both experiences. One of the worst parts of being a homeowner is many technicians will often not explain or give insufficient detail as to the service they're providing which leaves you in the dark. That was the opposite with... More

I have now hired Service Pro Titans on two separate occasions. The first was to disconnect my old AC unit and the second time to clean out the furnace. I am quite happy with both experiences. One of the worst parts of being a homeowner is many technicians will often not explain or give insufficient detail as to the service they're providing which leaves you in the dark. That was the opposite with both technicians. They answered all my questions. They are also very quick to book appointments and give you a heads up when the tech is 20 minutes away. The small details count. Highly recommend. I know I will be contacting them again. Less

Very responsive. They care about their clients. Even offered me space heaters while waiting for special order parts to arrive for a repair. Would highly recommend

I would highly recommend this company to anyone looking for HVAC repair or replace. They quoted me a new furnace at half the price as their competitor. Jeffrey was great. He was helpful and responsive to all my messages. They came out the next day that my unit broke. The technicians were very courteous and efficient. The removed the old unit and installed the new unit very quickly. I was v... More

I would highly recommend this company to anyone looking for HVAC repair or replace. They quoted me a new furnace at half the price as their competitor. Jeffrey was great. He was helpful and responsive to all my messages. They came out the next day that my unit broke. The technicians were very courteous and efficient. The removed the old unit and installed the new unit very quickly. I was very pleased with the service and I feel a sense of comfort after working with them. Thanks guys! Less

Great service. Courteous and professional. John and Jason stopped by my house to perform a yearly boiler inspection. They made sure to explain all the things that they were looking for and the work that they were doing. I plan to use Service Pro Titans for all my heating and HVAC needs in the future.

Responsive, knowledgeable and well priced. Service Pro has helped service and repair the boilers on my rental properties. They are quick to get a service tech out and are a pleasure to work with. Highly Recommend!

Excellent prompt service very friendly and professional reasonable prices. Thank u very much my heating has never worked better.

Several months ago I called Service Pro Titans after a tenant of mine informed me that his A/C was not functioning properly. The next day two service technicians were out and resolved the issue. On a separate matter, a second tenant called me and let me know his furnace kept shutting down before the thermostat reached the desired temperature; this time I had the tenant call Service Pro Titans di... More

Several months ago I called Service Pro Titans after a tenant of mine informed me that his A/C was not functioning properly. The next day two service technicians were out and resolved the issue. On a separate matter, a second tenant called me and let me know his furnace kept shutting down before the thermostat reached the desired temperature; this time I had the tenant call Service Pro Titans directly and the next day his furnace was working properly. It’s rare to find a company you feel comfortable doing business with, and who you can entrust your tenants too. Service Pro Titans - thanks for the fast and reliable service, I wish you all the best. Tony D. Less

I was extremely pleased with the timelines and services and hard work that the Service Pro Team provided. My unit is awesome. Hope to not see you for anything other than the anual maintenance call#$$$__

Awesome service today and appreciate the consistent communication. Trust and believe that if you don’t use Service Pro Titans, you’re CRAZY! Professional at every point until completion. All I can say is YAAASSSS - with two finger snaps. Just fabulous and will refer to others. AMEN and much appreciated.

The technician that came out was awesome and very knowledgeable. He explained every step of the process and made sure I knew what was going on. I will make sure to call them again in the spring to service my central air unit and furnace moving forward.

Terrific customer service and communication. Would use them again

At the beginning of the air conditioning season, my system stopped working. I called out Service Pro Titans and the two technicians worked together to analyze my problem — my 20-year-old furnace was dying. They replaced the furnace with a wonderful new one that was FAR more energy-efficient and very quiet. We had the best air conditioning since we moved into the house. As the heating season has c... More

At the beginning of the air conditioning season, my system stopped working. I called out Service Pro Titans and the two technicians worked together to analyze my problem — my 20-year-old furnace was dying. They replaced the furnace with a wonderful new one that was FAR more energy-efficient and very quiet. We had the best air conditioning since we moved into the house. As the heating season has come, we’ve been amazed at the consistency of the temperature in the house. We are very pleased with Service Pro Titans. Less

These guys installed an American Standard furnace for me a little while ago. Professional workmanship. Would definitely recommend them

Use them for HVAC needs for our properties. Very responsive and communicates well. Good knowledgeable technicians

Prompt response. Great communication. Would use them again.

I love family owned businesses and this one is exceptional. Professional and goes the extra mile to deliver with good quality. I highly recommend them for HVAC installation and servicing. These guys are highly knowledgeable and have some of the best rates out there.

Hired these guys for standard annual maintenance service for two furnaces in the City. Prompt, fast availability, professional and thorough

Very professional service technicians. Took care of our furnace issue right away. Would highly recommend

Outstanding Service with the installation of a gas heater. Definitely recommend them. Very professional