based on 1419 reviews
I left a message online and never heard back. You may want to investigate that feature to ensure it is working correctly. This is unfortunate, you have very good reviews. I have enough quotes, no need to respond.... More
I left a message online and never heard back. You may want to investigate that feature to ensure it is working correctly. This is unfortunate, you have very good reviews. I have enough quotes, no need to respond. Less
The Service Techs are always the BEST! Professional and friendly.
Richaard Brown was thorough, professional, and very nice.
Our AC tech Brandon Bates was friendly and did an Awesome job!
Michael did a fantastic job when he came to help. We had to have a sink basket replaced and when he saw that our home warranty coverage was denied, he went as far as to talk to our warranty company to justify coverage. He really was an overall nice, professional person who clearly just wanted to best. He even provided a few tips to help us with the plumbing heath. He did a great job and we are ve... More
Michael did a fantastic job when he came to help. We had to have a sink basket replaced and when he saw that our home warranty coverage was denied, he went as far as to talk to our warranty company to justify coverage. He really was an overall nice, professional person who clearly just wanted to best. He even provided a few tips to help us with the plumbing heath. He did a great job and we are very happy that he was able to help. Please give this guy a raise. Less
Been a customer for decades.
Now rebranding to Way Cool. Arrived on time. Completed work when expected. Explained findings with photos. This service appointment went smoothly and for a reasonable cost. I will use them and I have no hesitations recommending Way Cool to my neighbors.... More
Now rebranding to Way Cool. Arrived on time. Completed work when expected. Explained findings with photos. This service appointment went smoothly and for a reasonable cost. I will use them and I have no hesitations recommending Way Cool to my neighbors. Less
Tyree helped diagnose our problem and get a discount for the parts needed. He left the area clean and explained the problem and solutions available.
Dayton at Way Cool did an Excellent job today taking care of our AC issue.. straightforward, honest and efficient. I recommend worthy of your consideration... More
Dayton at Way Cool did an Excellent job today taking care of our AC issue.. straightforward, honest and efficient. I recommend worthy of your consideration Less
Jeff was very attentive / good at listening to my thoughts, and what I wanted done, and answering any questions I had.He's professional, and efficient at his job.... More
Jeff was very attentive / good at listening to my thoughts, and what I wanted done, and answering any questions I had.He's professional, and efficient at his job. Less
Came on time did a good overall check on my air conditioning unit , washing the cooler fins.neat and clean, good job.
Brandon and Michael both did a spectacular job assessing the units and the area, and providing detailed information to help make an informed decision. They were very friendly and easy to communicate with. Highly recommend them if you need a go to service guy.... More
Brandon and Michael both did a spectacular job assessing the units and the area, and providing detailed information to help make an informed decision. They were very friendly and easy to communicate with. Highly recommend them if you need a go to service guy. Less
Way Cool, aka North Valley MechanicalFollow-up:Spring ‘25: Tyree thoroughly checked how the unit was running and had some good offers for me @ the 6 month check. All filters are being changed properly, but the company has a plan that mails me the filters monthly! Thanks Tyree for answering my questions about the new unit and intake filters.Fall ‘24: I ended up replacing my A/C with a 5 ton Bosch,... More
Way Cool, aka North Valley MechanicalFollow-up:Spring ‘25: Tyree thoroughly checked how the unit was running and had some good offers for me @ the 6 month check. All filters are being changed properly, but the company has a plan that mails me the filters monthly! Thanks Tyree for answering my questions about the new unit and intake filters.Fall ‘24: I ended up replacing my A/C with a 5 ton Bosch, updating the vent tunnels, and adding an intake vent. Kyle was a wonderful representative. I luv my new, quiet, cooler unit.P.S. my pups had fun with the toy for the day that it lasted and we still use the water bowl.Spring ‘24: Konner was great! He checked my older HVAC and I decided to try to limp my 12.5 SEER along for another year by him replacing a canister. I trust North Valley Mechanical and have been a customer for at least 10 years. When the time comes, I plan on using this company for a new replacement. Their employees are qualified for both residential and big commercial jobs. (no picture needed) Less
Jon was the best, very thorough and explained everything. Kept me posted throughout process, really appreciate his work ethic.
Russell Muir is an excellent ambassador for Way Cool plumbing. He showed me how to program my thermostat which somehow got overlooked when our air conditioner was installed. Aside from our air conditioning service call, he checked the insulation in the attic and we discussed adding more. He also recommended a more efficient air filter we could use. He reached out to a project manager (John - al... More
Russell Muir is an excellent ambassador for Way Cool plumbing. He showed me how to program my thermostat which somehow got overlooked when our air conditioner was installed. Aside from our air conditioning service call, he checked the insulation in the attic and we discussed adding more. He also recommended a more efficient air filter we could use. He reached out to a project manager (John - also very friendly, professional and no hard sell) to call me and discuss pricing for insulation. Clearly Russell knows what he’s doing and I would feel comfortable having him work on my Trane air conditioner any time I needed work done. Less
He explained in detail what was needed and in doing so I was comfortable in purchasing a service plan
Tyree arrived on time, is knowledgeable, friendly and efficient. Great check up!
Brandon did a great job explaining everything from reprogramming my thermostat to the ac checkup service I appreciate the great service, Thank you
I’ve had a couple years experience with these guys. Inspections, new installs, and maintenance are all very good. Highly recommend.
Very happy, David is always friendly, professional and knowledgeable. Good with pets too which is a plus.
Zach did a great job on my HVAC tune up maintenance. He explained things well and gave me honest feedback on my unit.My coils really needed cleaning and he did an excellent job and also installed a safety switch which is a great safety device to avoid unexpected flooding.Great demeanor and very courteous.Jefferey arrived on the following day to perform a hot water heater flushing and a whole home... More
Zach did a great job on my HVAC tune up maintenance. He explained things well and gave me honest feedback on my unit.My coils really needed cleaning and he did an excellent job and also installed a safety switch which is a great safety device to avoid unexpected flooding.Great demeanor and very courteous.Jefferey arrived on the following day to perform a hot water heater flushing and a whole home plumbing inspection. Wow, this guy was so knowledgeable and provided me a tour of all my fixtures and gave me updates of what work needed to be done and what was satisfactory in my home. It was really enlightening to me because I've been living in my condo for 3 years and he gave me knowledge of things I never knew before.Thank you so much Jefferey for all your help, you are very much appreciated!This guy is a great plumber Less
Beau was great, no pressure on contract but explained it well. I’m not happy that my unit has work needed, who does! But I feel he showed me why the work is needed.... More
Beau was great, no pressure on contract but explained it well. I’m not happy that my unit has work needed, who does! But I feel he showed me why the work is needed. Less
Set up an appointment to have my Air conditioning and heating checked. Call before he arrived to let me know what time he was arriving which he came in that time period. I showed him where the unit was, and where the vent was for the air filter. He immediately changed the air filter and then looked at the unit and went on top of the roof and spoke to me about my unit which she said was really wel... More
Set up an appointment to have my Air conditioning and heating checked. Call before he arrived to let me know what time he was arriving which he came in that time period. I showed him where the unit was, and where the vent was for the air filter. He immediately changed the air filter and then looked at the unit and went on top of the roof and spoke to me about my unit which she said was really well and he explained in English or layman’s terms it was great. I love way cool the only company use. Less
Very knowledgeable, helpful, check for the issues to discover the cause of the air conditioner not to work properly. Discovered a breaker was tripped and some charing of wires in a connection junction box, and the thermostat cover was loose might be the reason it didn't want to work as well that the power was reduced to operating on 110 instead of 220. He thought if I get the electrical issue sol... More
Very knowledgeable, helpful, check for the issues to discover the cause of the air conditioner not to work properly. Discovered a breaker was tripped and some charing of wires in a connection junction box, and the thermostat cover was loose might be the reason it didn't want to work as well that the power was reduced to operating on 110 instead of 220. He thought if I get the electrical issue solved I would have cooling. I am glad to have these cooler days and nights untill I can an electrician. Less
Javier is way Cool! 😉
Michael is outstanding. I have complete faith that the job we agreed on will be done right…!
Dayton, did an amazing job. Great personality and very knowledgeable with his job. I would highly recommend him and the company for any HVAC products and services.... More
Dayton, did an amazing job. Great personality and very knowledgeable with his job. I would highly recommend him and the company for any HVAC products and services. Less
MIchael was awesome! Very helpful with all my questions!
Very pleased about the heads up before arriving most importantly a very nice man, honest,& explained everything to where I understood the estimates and priority of things that need to be done. Awesome Awesome!... More
Very pleased about the heads up before arriving most importantly a very nice man, honest,& explained everything to where I understood the estimates and priority of things that need to be done. Awesome Awesome! Less
I had an emergency repair and Brandon Bates came as soon as he was dispatched! Early in fact! He was very polite and answered all my questions as best as he could. He came in, diagnosed, fixed the AC and replaced the capacitor swiftly. You could not get friendlier and more professional service! Would recommend him 10/10 times over!... More
I had an emergency repair and Brandon Bates came as soon as he was dispatched! Early in fact! He was very polite and answered all my questions as best as he could. He came in, diagnosed, fixed the AC and replaced the capacitor swiftly. You could not get friendlier and more professional service! Would recommend him 10/10 times over! Less
Great work! Hard working, friendly, and honest. What else could you ask for? Thanks so much Jeffrey.
Javier is a good communicator. He kept me informed of his arrival. He shared his findings and gave me advice and informed me of what Way Cool had to offer. Very friendly and professional... More
Javier is a good communicator. He kept me informed of his arrival. He shared his findings and gave me advice and informed me of what Way Cool had to offer. Very friendly and professional Less
Excellent expertise in an age where it's hard to find people who know what they're doing. Great diagnostics with no nonsense, and fair prices.
Great job Tyree and my system is still working great. Thank you!
He was awesome!
Billy did a plumbing inspection for us today. He was considerare and very thorough. When he was done, he took time to explain everything that was on his written report.... More
Billy did a plumbing inspection for us today. He was considerare and very thorough. When he was done, he took time to explain everything that was on his written report. Less
Nice folks, always competent. Performed an inspection of all plumbing with some important observations.
My technician arrived punctually. He was courteous and professional. I was immediately impressed by him using coverings for his feet when he entered the house. He was knowledgeable. He spent a lot of time working on two units. He shared photos of his work before and after. Overall, outstanding service. I would not hesitate to recommend this company to anyone needing air conditioning service or re... More
My technician arrived punctually. He was courteous and professional. I was immediately impressed by him using coverings for his feet when he entered the house. He was knowledgeable. He spent a lot of time working on two units. He shared photos of his work before and after. Overall, outstanding service. I would not hesitate to recommend this company to anyone needing air conditioning service or repairs. Less
Russel was so incredible. Explained everything in detail, offered alternatives to recommendations.Would like him to return always
Javier has been here before. He helped me in a short period of time. Always friendly. He's my new BFF ! LOL
Great service, documented the problem for my landscaper to fix since it was actually caused by a bad drip system solenoid. (never would have guessed that). Fair price.... More
Great service, documented the problem for my landscaper to fix since it was actually caused by a bad drip system solenoid. (never would have guessed that). Fair price. Less
Great service thorough work.
Zack did a good job cleaning my AC and found a couple of things that needed attention going into the 117 degree heat season. Me being knowledgeable in AC and electrical myself I completely agreed with his solutions to fix the concerns and he did the added repairs and I am now ready for the high heat with my bad heart condition. Thanks Zack... More
Zack did a good job cleaning my AC and found a couple of things that needed attention going into the 117 degree heat season. Me being knowledgeable in AC and electrical myself I completely agreed with his solutions to fix the concerns and he did the added repairs and I am now ready for the high heat with my bad heart condition. Thanks Zack Less
Brandon did a great job. He was very nice and explained my situation well.
Jimmy checked my plumbing. Thank you for such excellent service. He came in time, was professional and walked me through his process and cleaned up after himself.c... More
Jimmy checked my plumbing. Thank you for such excellent service. He came in time, was professional and walked me through his process and cleaned up after himself.c Less
Very thorough
Very efficient service tech, did a fantastic job. Thank you!
Awesome service and follow up, I have been utilizing this firm for my AC Furnace needs for over 10 years. They have delivered each and every time - thank you Way Cool/North Valley Mechanical !... More
Awesome service and follow up, I have been utilizing this firm for my AC Furnace needs for over 10 years. They have delivered each and every time - thank you Way Cool/North Valley Mechanical ! Less
Excellent service.
Way Cool AC & Plumbing is great! I've been using them for many years now and their service is top notch. All their techs are also great. We just got our AC and water heater replaced within a day and they had 2 crews at our place that did a fantastic job. Highly recommend them for AC or plumbing needs!... More
Way Cool AC & Plumbing is great! I've been using them for many years now and their service is top notch. All their techs are also great. We just got our AC and water heater replaced within a day and they had 2 crews at our place that did a fantastic job. Highly recommend them for AC or plumbing needs! Less
Richard was on time polite and through. I liked him but not happy with the fact I paid to have a compasator part replaced in 2023 and told it was going to need another one. It seems the last three times out they keep finding things . My unit is 11 years old and I have away paid every year for maintance.🤑🙁... More
Richard was on time polite and through. I liked him but not happy with the fact I paid to have a compasator part replaced in 2023 and told it was going to need another one. It seems the last three times out they keep finding things . My unit is 11 years old and I have away paid every year for maintance.🤑🙁 Less
Very thorough, very polite, very knowledgeable
Dave arrived quickly and spent a lot of time trouble shooting the issue. The unit is working now. He admits that all he did was reboot it and could find no root cause for it shutting down. I'll let you know if it returns... More
Dave arrived quickly and spent a lot of time trouble shooting the issue. The unit is working now. He admits that all he did was reboot it and could find no root cause for it shutting down. I'll let you know if it returns Less
Jeff was pleasant and very thorough. He explained things well. Very informative.
Good service. Technician was prompt, cordial and knowledgeable. Answered questions without hesitation.
Very experienced and just a super good tech. If we need further service or maintenance we know who to call. Way cool.
Very thorough, polite,cleaned after done. He found a problem that is what I was complaining about. Last three techs couldn't find.Overall completely happy with the service and would like him to be my tech from now on.... More
Very thorough, polite,cleaned after done. He found a problem that is what I was complaining about. Last three techs couldn't find.Overall completely happy with the service and would like him to be my tech from now on. Less
Zach was thorough and explained any problems and suggested repairs. Very helpful. Would highly recommend.
I appreciate the honesty and HVAC knowledge I received today from my tech Richard. He explained the issues I have with my system in detail.
Billy was great to have out. He checked the entire plumbing throughout my house got everything in a great working order. We noticed a small issue with my water heater and he talked through it and let me know my options and we got it taken care of. He even gave me a dog bowl for my dogs, which was really cool.... More
Billy was great to have out. He checked the entire plumbing throughout my house got everything in a great working order. We noticed a small issue with my water heater and he talked through it and let me know my options and we got it taken care of. He even gave me a dog bowl for my dogs, which was really cool. Less
Awesome experience! great employee and great company!
Jon gave me 5 star plumbing service on my hot water heater and gets my highest recommendation!
Company representative portrayed himself in a professional manner.
I am very happy with Zach ,He spent a lot of time trying to get my old unit up and running. Happy to say we are getting a new unit Monday. I recommend this company and definitely recommend Zach .... More
I am very happy with Zach ,He spent a lot of time trying to get my old unit up and running. Happy to say we are getting a new unit Monday. I recommend this company and definitely recommend Zach . Less
Entire experience was outstanding. I had an issue, Brandon came out same day and was completed quickly. Great guy with great experience
Tyree was very personable, efficient, and thorough. I would recommend anyone to WayCool!
Amazing and very truth worthy
Thank you Tyree for such great service! All the info was very helpful to me. See you in the fall!
We were given all the information we needed. Easy to follow explanations.
Everyone is super friendly and efficient, along with reasonable pricing and quick service!
He took his time and did a thorough job. Very satisfied.
Russell Muir was our tech today and was so great! He was friendly, explained everything super well, gave us all the potential options and definitely knew his stuff. So glad we finally connected with a HVAC company who seems like they both care and know what they’re doing. Highly recommend!... More
Russell Muir was our tech today and was so great! He was friendly, explained everything super well, gave us all the potential options and definitely knew his stuff. So glad we finally connected with a HVAC company who seems like they both care and know what they’re doing. Highly recommend! Less
Tech was thorough - problem- solved. Super reasonable price.
Tyree was thorough and efficient. When he found something wrong he made me aware and fixed it. He was very professional and pleasant. He's an employee that makes you want to recommend your company to others.... More
Tyree was thorough and efficient. When he found something wrong he made me aware and fixed it. He was very professional and pleasant. He's an employee that makes you want to recommend your company to others. Less
always good service and timely response
Flawless service and transaction !I highly recommend.
Dayton was here when he said on time very polite and seemed very proficient at his job and seemed honest.
On time, reliable thorough. , and courteous. Very thoroughHighly recommend this company. My techDavid Stites was outstanding. Great employee
A+
Kyle Wallace was extremely polite and helpful. Answered all questions and did his due diligence. We felt very comfortable and we felt somewhat comfortable with the quote that Kyle gave us. We told him that we would have an answer within 2 days.... More
Kyle Wallace was extremely polite and helpful. Answered all questions and did his due diligence. We felt very comfortable and we felt somewhat comfortable with the quote that Kyle gave us. We told him that we would have an answer within 2 days. Less
David was able to diagnose my system's issue in no time at all and their rates are the best I've seen while looking.
I had my annual maintenance on my air conditioner done today by a Gabe Montes from North Valley Mechanical and couldn't have been more pleased with it. Gabe was a very nice, friendly and professional worker. I would recommend him for any issues on your air conditioner.... More
I had my annual maintenance on my air conditioner done today by a Gabe Montes from North Valley Mechanical and couldn't have been more pleased with it. Gabe was a very nice, friendly and professional worker. I would recommend him for any issues on your air conditioner. Less
Richard Garcia was an amazing HVAC technician. He was very thorough and attentive to every detail. He showed me everything he did along the way and gave me a thorough recap at the end. I would highly recommend him!... More
Richard Garcia was an amazing HVAC technician. He was very thorough and attentive to every detail. He showed me everything he did along the way and gave me a thorough recap at the end. I would highly recommend him! Less
I received excellent service as always!
I have been a customer of North Valley Mechanical for many years. I am very impressed with their quality of work. They have never disappointed. Javier came today. He is professional, friendly and kept us informed.... More
I have been a customer of North Valley Mechanical for many years. I am very impressed with their quality of work. They have never disappointed. Javier came today. He is professional, friendly and kept us informed. Less
Cameron took me through the step by step process of servicing my heating and cooling system. It basically had not been serviced since purchase in 2020 by RkS.... More
Cameron took me through the step by step process of servicing my heating and cooling system. It basically had not been serviced since purchase in 2020 by RkS. Less
Richard at Way Cool was very professional. He offered suggestions and advice. Was very neat and careful with tools and ladder. The best part is he solved the problem!... More
Richard at Way Cool was very professional. He offered suggestions and advice. Was very neat and careful with tools and ladder. The best part is he solved the problem! Less
On time, efficient, friendly, ...they know what they are doing
This was my first experience calling Way Cool Plumbing and Michael did a great job. He explained all of the items that needed to be fixed and explained the repairs thoroughly. And he fixed everything within the time parameters we discussed.... More
This was my first experience calling Way Cool Plumbing and Michael did a great job. He explained all of the items that needed to be fixed and explained the repairs thoroughly. And he fixed everything within the time parameters we discussed. Less
Billy Shuell the plumber did an excellent job! He was very detail-oriented, kind, and professional. I really appreciated that he didn’t pressure me into anything, which made the experience stress-free. The quality of his work speaks for itself, and I’ll definitely be using Waycool for all my plumbing needs moving forward. Highly recommend!... More
Billy Shuell the plumber did an excellent job! He was very detail-oriented, kind, and professional. I really appreciated that he didn’t pressure me into anything, which made the experience stress-free. The quality of his work speaks for itself, and I’ll definitely be using Waycool for all my plumbing needs moving forward. Highly recommend! Less
Professional and competent. Assessed my problems efficiently
User of their service for over 5 years now. Find them efficient, honest effective & very professional along w/ kind and friendly. Thank you.
We are happy with our new water heater. Thank you, Jeff F.
Beau was very nice and very knowledgeable about what was needed to service my air conditioning system.
Brandon is straight forward and I love that. I originally came to our house in September of 24. We decided we wanted work to be done on our AC so we reached out and requested that Brandon preform the work. Thank you Brandon... More
Brandon is straight forward and I love that. I originally came to our house in September of 24. We decided we wanted work to be done on our AC so we reached out and requested that Brandon preform the work. Thank you Brandon Less
Michael Kempton did a great job in fixing my plumbing problems. He was very knowledgeable and efficient. He answered all of my plumbing questions and more. Overall, a pleasant and excellent experience!!!... More
Michael Kempton did a great job in fixing my plumbing problems. He was very knowledgeable and efficient. He answered all of my plumbing questions and more. Overall, a pleasant and excellent experience!!! Less
John quickly diagnosed our problem and proposed a solution in a professional manner.
I have been working with Way Cool for many years. They consistently offer the best service at a very reasonable price. Their technicians are always knowledgeable, helpful, and very service driven. I sincerely recommend them to anyone looking for the best HVAC service in the valley.... More
I have been working with Way Cool for many years. They consistently offer the best service at a very reasonable price. Their technicians are always knowledgeable, helpful, and very service driven. I sincerely recommend them to anyone looking for the best HVAC service in the valley. Less
The Way Cool team was very professional and gave great guidance on how best to resolve the issue with my shower. Jon Parker is excellent!!!
Very pleased with Way Cool. Friendly and knowledgeable staff.
Courteous, professional and knowledgeable. Explained in detail. Pet approved!
Way Cool Plumbing and Air is the best company to work with. Today I had Zach here to work on my A/C and he is amazing to work with. Thank you for great service... More
Way Cool Plumbing and Air is the best company to work with. Today I had Zach here to work on my A/C and he is amazing to work with. Thank you for great service Less
Michael was fantastic. A pleasure to work with, knowledgeable and ready to meet my needs… which he did. He will be my plumber going forward. Thank you Micheal... More
Michael was fantastic. A pleasure to work with, knowledgeable and ready to meet my needs… which he did. He will be my plumber going forward. Thank you Micheal Less
North Valley Mechanical is well run and gives great Customer Service.
Everything was great. Techs were awesome, thanks a ton. Install is very nicely done. Highly recommend this company.
Jeff, Thank you!Jeff was very professional and took the time to find the problem and fix it the right way thank you again
Michael Kempton did an excellent job going through the systems and explaining any findings. I would definitely use them again.
Russell and John were very professional and helpful they let us know what we will need done and what was best for our home they were honest and caring.Mitch and the 3 other gentleman were very professional and treated my home with care. They let me know step by step on what they were going to do. I will be recommending Way Cool Plumbing & Air to my family and friends.Thank youEileen B.... More
Russell and John were very professional and helpful they let us know what we will need done and what was best for our home they were honest and caring.Mitch and the 3 other gentleman were very professional and treated my home with care. They let me know step by step on what they were going to do. I will be recommending Way Cool Plumbing & Air to my family and friends.Thank youEileen B. Less
Professional, on time, offered great information. Great experience.
Russell Muir did a thorough, great job and explained everything so well. Thanks!
Very happy with my experiences with Way Cool. I have been a customer for several years and the technicians have all been knowledgeable and precise with the service and recommendations. Way Cool is #1 in my book. Thank you.... More
Very happy with my experiences with Way Cool. I have been a customer for several years and the technicians have all been knowledgeable and precise with the service and recommendations. Way Cool is #1 in my book. Thank you. Less
Gabe was great! Friendly and efficient. He took the time to explain the issues that were easy to understand.
Knowledgeable, courteous, and thorough. Prompt. Thanks so much. A very pleasant experience.
Great job, friendly and very informative.
Cameron got my place way cool again! Thank you , you are the best!
Brandon did an excellent job as usual
Reliable, on-time, respectful. These guys are solid.
From start to finish great experience. Install crew was amazing, Carlos was a pleasure to work with on the install side of things.
Great service. Michael was very knowledgeable and friendly.
I have used NVM for years for their bi-annual service package. They are great people who do quality work. With as much as it costs to replace an AC unit, it is well worth it. Since changing names I have noticed no drop in the service and have always had good experiences with this company.... More
I have used NVM for years for their bi-annual service package. They are great people who do quality work. With as much as it costs to replace an AC unit, it is well worth it. Since changing names I have noticed no drop in the service and have always had good experiences with this company. Less
Awesome customer service from Josh ! He was very knowledgeable, friendly, and truly cared about our needs. Thank you !
Michael did a great job!!! Exactly what I needed done!!!
They were very quick with getting the appointment scheduled and my technician, Michael K, was great! Super friendly & informative.
I have known northvalley mech now known has way cool since curt was starting with one truck. He always has quality people and do good work. Thanks
Great service, no surprises, and excellent communication. Way Cool is outstanding and I highly recommend them.
Showed up on time. Very professional. Conducted the water camera viewing very well. Answered all my questions. .
Michael Kempton is the best plumber we've ever had: efficient, knowledgeable, and honest. Unlike many other plumbers, he explalins options and has a good attitude. Great guy!... More
Michael Kempton is the best plumber we've ever had: efficient, knowledgeable, and honest. Unlike many other plumbers, he explalins options and has a good attitude. Great guy! Less
Great experience. Knowledgeable and very professional. Will use again in the future!
Branden McLain from Way cool plumbing and air conditioning was great. Definitely 5 star service!
Way Cool HVAC & Plumbing has been great to work with and when an issue came up with the new thermostat, they came out, diagnosed it, upgraded it all in the same day and no cost. Highly recommended!... More
Way Cool HVAC & Plumbing has been great to work with and when an issue came up with the new thermostat, they came out, diagnosed it, upgraded it all in the same day and no cost. Highly recommended! Less
Technician Tyree was very professional on knowledgeable of his job I was very please with his overall work.
Very knowledgeable and professional 👏
Michael from Way Cool Plumbing was incredibly kind, professional & technically on point. He completed a full service inspection of all plumbing and other critical components of our water heaters. He made great recommendations on ways to improve water quality and safety. We look forward to working with him again in the future.... More
Michael from Way Cool Plumbing was incredibly kind, professional & technically on point. He completed a full service inspection of all plumbing and other critical components of our water heaters. He made great recommendations on ways to improve water quality and safety. We look forward to working with him again in the future. Less
Technician was knowledgeable and gave me options on adding a new breaker with a surge protector or just the surge protector.
My system is only 5 years old. I’m concerned that I was told it needs a new coil already.
They company and crew we’re very professional and will recommend to others many thx for a job well done
Way Cool is the best AC company I’ve worked with. During the 10 day inspection period for my home they were able to get out there and run a thorough inspection of the AC units and give me a detailed report. There’s nobody I recommended more. Don’t hesitate to reach out.... More
Way Cool is the best AC company I’ve worked with. During the 10 day inspection period for my home they were able to get out there and run a thorough inspection of the AC units and give me a detailed report. There’s nobody I recommended more. Don’t hesitate to reach out. Less
Jim did a great job. Very thorough.
Richaard did a very good job and followed up his visit with detailed photos of the HVAC equipment he inspected and worked on sent by email.
Dave was great very Knowledgeable, friendly and professional...
David did a great job, very professional and thorough. I would recommend to anyone needing HVAC service.
The first time I used this company was not by my choice because they were at my house on behalf of my warranty company. I had such a good experience with them that I have been using them for 17 years. Need I say more?... More
The first time I used this company was not by my choice because they were at my house on behalf of my warranty company. I had such a good experience with them that I have been using them for 17 years. Need I say more? Less
Good service. Professional, thorough, efficient. and easy to work with. Billie was great. Thank you!
Sammy did a thorough job with the inspection of the AC system, cleaning and checking the AC units, and making sure everything was working properly before leaving.... More
Sammy did a thorough job with the inspection of the AC system, cleaning and checking the AC units, and making sure everything was working properly before leaving. Less
Javier visited our home today to service our unit. Not a lot could be done due to the rain. We agreed with his decision.We hope he can return when we reschedule.... More
Javier visited our home today to service our unit. Not a lot could be done due to the rain. We agreed with his decision.We hope he can return when we reschedule. Less
Javier w/ Way Cool Plumbing & Air is an excellent service technician. From start to finish he kept us informed of the inspection process and completed simple repairs on the spot without issue. He provided knowledgeable information on potential options. Thank you Javier for the great customer service.... More
Javier w/ Way Cool Plumbing & Air is an excellent service technician. From start to finish he kept us informed of the inspection process and completed simple repairs on the spot without issue. He provided knowledgeable information on potential options. Thank you Javier for the great customer service. Less
Detail oriented. Explained everything very well. Courteous. Professional.
He was an excellent technician. He was also very informative, on a scale from 1 to 10 i give him a 10
Did a great job in explaining what had to be done and getting it done.
Formerly North Valley Mechanical with a new name. Same owners and reliable and friendly service. Dayton was great and I have used them for about 12 years for ongoing maintenance.... More
Formerly North Valley Mechanical with a new name. Same owners and reliable and friendly service. Dayton was great and I have used them for about 12 years for ongoing maintenance. Less
Javier came by for the standard check up on the system today. He found some areas of concern, and took the time to investigate, even climbing into the attic to check out the ducts. I appreciate his attention to detail and his suggestions to correct things. I’m very grateful for this high level of integrity that Way Cool offers customers. Thanks!... More
Javier came by for the standard check up on the system today. He found some areas of concern, and took the time to investigate, even climbing into the attic to check out the ducts. I appreciate his attention to detail and his suggestions to correct things. I’m very grateful for this high level of integrity that Way Cool offers customers. Thanks! Less
Michael was out this time to house and was very helpful at helping to solve some reoccurring issues in existing plumbing that kept reoccurring. Felt he was very honest and straight forward. He also helped me this last visit by problem solving a tub faucet and how to make it work with existing cut outs!!!... More
Michael was out this time to house and was very helpful at helping to solve some reoccurring issues in existing plumbing that kept reoccurring. Felt he was very honest and straight forward. He also helped me this last visit by problem solving a tub faucet and how to make it work with existing cut outs!!! Less
My service call was outstanding! Michael Kempton was knowledgeable, clean, friendly, professional and helpful. He answered all my questions and educated me about new products and services available without hard selling.... More
My service call was outstanding! Michael Kempton was knowledgeable, clean, friendly, professional and helpful. He answered all my questions and educated me about new products and services available without hard selling. Less
I’ve been a customer of Way Cool (formerly North Valley Mechanical) for many years, and have always been pleased with their service and expertise. Jeff Flater was our plumbing technician today and he was outstanding. Pleasant, professional and knowledgeable. Thanks a lot!... More
I’ve been a customer of Way Cool (formerly North Valley Mechanical) for many years, and have always been pleased with their service and expertise. Jeff Flater was our plumbing technician today and he was outstanding. Pleasant, professional and knowledgeable. Thanks a lot! Less
Very committed to serviceHe was very thorough and informative.
Extremely kind and explained everything. No pressure.
The best...We have been customers for the past 5 years. So organized, efficient and knowledgeable! Plus everyone is so very nice. In the past we needed our annual service maintenance and they would always call to reminds us to schedule. This time we needed the entire air and heating system replaced which was a big project. They were able to schedule within 24 hours which was amazing, especiall... More
The best...We have been customers for the past 5 years. So organized, efficient and knowledgeable! Plus everyone is so very nice. In the past we needed our annual service maintenance and they would always call to reminds us to schedule. This time we needed the entire air and heating system replaced which was a big project. They were able to schedule within 24 hours which was amazing, especially when it was to be 90 the following week. Definitely five stars.!!!!! Less
Dayton from Way Cool was here today and was very capable and polite . He knows what he’s doing . Great day !
KnowledgeThoroughPleasantOn time
Michael Kempton was our technician, he did an amazing job and fixed our issue in minutes that another company couldn’t resolve in 2 separate trips to our home. I would recommend this company to any friends and family in need. Thank you!!... More
Michael Kempton was our technician, he did an amazing job and fixed our issue in minutes that another company couldn’t resolve in 2 separate trips to our home. I would recommend this company to any friends and family in need. Thank you!! Less
T. Williams was very thorough and explained everything in detail. I was very impressed with the service I received!
They showed up when they said they would be here and at the end I was given a detailed explanation in person and by email regarding the water pressure concerns and options for replacement faucets. Michael was professional and very knowledgeable. Definitely recommend Way Cool.... More
They showed up when they said they would be here and at the end I was given a detailed explanation in person and by email regarding the water pressure concerns and options for replacement faucets. Michael was professional and very knowledgeable. Definitely recommend Way Cool. Less
been doing business with North Valley Mechanical for 5 years, very satisfactory relationship
Michael did a great job and very personal able.
Kyle is a great guy. I had him over to check my home’s insulation. It turned out that the insulation I thought I needed wasn’t needed at all. Even so, he took his time talking with me and made very helpful suggestions. He was so very honest and did not want to sell me anything I didn’t need. Such a rare find!! If I ever do need anything in the future, he’s who I will call.... More
Kyle is a great guy. I had him over to check my home’s insulation. It turned out that the insulation I thought I needed wasn’t needed at all. Even so, he took his time talking with me and made very helpful suggestions. He was so very honest and did not want to sell me anything I didn’t need. Such a rare find!! If I ever do need anything in the future, he’s who I will call. Less
Dayton is courteous and diligent to get the job done right.
Great services wonderful tech.
Kyle Wallace is an excellent technician. He came to my home and took videos of my attic that needed insulation and explained the process clearly. I hired him on the spot after several other bids for the job. Scheduling and communication was ongoing and helpful. The day of service Kyle and two other techs came and did the job in a timely manner. The cleanup was amazing. This is an honest company a... More
Kyle Wallace is an excellent technician. He came to my home and took videos of my attic that needed insulation and explained the process clearly. I hired him on the spot after several other bids for the job. Scheduling and communication was ongoing and helpful. The day of service Kyle and two other techs came and did the job in a timely manner. The cleanup was amazing. This is an honest company and I highly recommend that you call and ask for Kyle Wallace. Less
They were great from a sales experience to a great installation
If you are looking for an honest air-conditioning and plumbing company in the Vally, look no further than Way Cool… Brandon my technician has been looking at my AC for years now… unfortunately the time had finally come to get a new AC and I am SO glad I had Way Cool (John) to help me out with the financing! … Got my new AC installed today by Carlos and he was professional. Keep up the good work!... More
If you are looking for an honest air-conditioning and plumbing company in the Vally, look no further than Way Cool… Brandon my technician has been looking at my AC for years now… unfortunately the time had finally come to get a new AC and I am SO glad I had Way Cool (John) to help me out with the financing! … Got my new AC installed today by Carlos and he was professional. Keep up the good work! Less
Thank you, Beau. Excellent and knowledgeable service - as always!!
I have used this company for years for all my rental homes and my own home. They are very professional, timely and great to work with. I highly recommend!... More
I have used this company for years for all my rental homes and my own home. They are very professional, timely and great to work with. I highly recommend! Less
Great service today from Tyree Williams! :)
Way Cool has done an excellent job for us. These are our go-to guys!
Rae was great. Very friendly and knowledgeable. Took his time to do a thorough job. I was very happy with the service. Would recommend.
Very patient and friendly..service excellence at its best..highly recommended
Very thorough, explains is terms anyone can understand, and very nice and personable.
Brandon was professional, respectful and helpful.I am not to happy with the company and the a/c unit I bought only a year ago and they already have to change a parts plus they took 3 weeks to get a part.... More
Brandon was professional, respectful and helpful.I am not to happy with the company and the a/c unit I bought only a year ago and they already have to change a parts plus they took 3 weeks to get a part. Less
This is delayed, it should have come you yesterday. It was not intentional because it deserved immediate response from me to Tyree! He was so thorough and great communication skills. I can't say enough on his attention to detail! He really did an excellent job and I explained to him how much that meant to me. I am very happy and I always want him to come and service my AC !I know that might ... More
This is delayed, it should have come you yesterday. It was not intentional because it deserved immediate response from me to Tyree! He was so thorough and great communication skills. I can't say enough on his attention to detail! He really did an excellent job and I explained to him how much that meant to me. I am very happy and I always want him to come and service my AC !I know that might not be possible but he just did really good work and he has exemplary customer service, knowledge and efficiency. Thank you so much!!! Less
David was awesome and I feel confident my AC is ready for summer!
Javier Cortina from Way Cool did a great job evaluating our air conditioning system needs, including spending much time in our attic.We have had much difficulty cooling one of our bedrooms and he found a solution to solve this problem.He has an amiable caring personality and is very knowledgable about his work... More
Javier Cortina from Way Cool did a great job evaluating our air conditioning system needs, including spending much time in our attic.We have had much difficulty cooling one of our bedrooms and he found a solution to solve this problem.He has an amiable caring personality and is very knowledgable about his work Less
Good acumen for the job.
Amazing service!
All went very smoothly. The only problem I’m having is figuring out how to use the new thermostat and program it for daily use as well as vacation time.Brandon was fantastic and very knowledgeable and respectful. I only want him to come back to my home in six months for check up on air conditioner. Thank you, Brandon again.... More
All went very smoothly. The only problem I’m having is figuring out how to use the new thermostat and program it for daily use as well as vacation time.Brandon was fantastic and very knowledgeable and respectful. I only want him to come back to my home in six months for check up on air conditioner. Thank you, Brandon again. Less
Beau was fantastic! He took the time that we needed to go over our new system! It’s cool to deal with Way Cool…..The Martin’s
First time w Way Cool. Impressed. Russel was informative, straight forward and polite. Recommend!
Kyle was great. That’s it.
Michael K. was very professional and thorough. I would highly recommend him.
Billy did an amazing job! We talked about several things that was on my mind. He explained every item in detail and answered all my questions. He recommend different options as they applied to my situation with no pressure to buy. I am very happy and it’s directly related to the very pleasant, professional personality of Billy Shuell.... More
Billy did an amazing job! We talked about several things that was on my mind. He explained every item in detail and answered all my questions. He recommend different options as they applied to my situation with no pressure to buy. I am very happy and it’s directly related to the very pleasant, professional personality of Billy Shuell. Less
Took care of us very quickly and professionally on Valentine Day til 6:30pm. Great job!
John and Jimmy were fantastic. They were knowledgeable and were in and out in Under 2 hrs. They explained everything they were doing installing the water tank and cleaned up and disposed of the old tank. Very professional!!!... More
John and Jimmy were fantastic. They were knowledgeable and were in and out in Under 2 hrs. They explained everything they were doing installing the water tank and cleaned up and disposed of the old tank. Very professional!!! Less
He was very professional. He even attempted to help me reconnect my thermostat with the app.
Dayton was excellent. He is a good communicator, listened well and responded to our questions with good knowledge.
Way Cool, formerly North Valley Mechanical, serviced my furnace, checked the 5T compressor or made recommendations to keep the whole thing running for years to come. Kudos to all and TY!!... More
Way Cool, formerly North Valley Mechanical, serviced my furnace, checked the 5T compressor or made recommendations to keep the whole thing running for years to come. Kudos to all and TY!! Less
Very helpful and professional.
I have a service plan. They called to remind me and they came out the next day. Lots of photos of what they did. Very professional!They replaced two HVAC systems last year. Very responsive.They have changed their name to Waycool at callwaycool.com so google maps not picking that up.Nathan and Juan did a great job in replacing the Heat pump in the adjoining casita, and they did have to come back t... More
I have a service plan. They called to remind me and they came out the next day. Lots of photos of what they did. Very professional!They replaced two HVAC systems last year. Very responsive.They have changed their name to Waycool at callwaycool.com so google maps not picking that up.Nathan and Juan did a great job in replacing the Heat pump in the adjoining casita, and they did have to come back the next day to do some tuning. Less
Michael was extremely polite and helpful. He thoroughly explained the issues with our drain and walked us through his repair process. He also went out of his way to ensure we received the best pricing without compromising on quality. Michael guaranteed his work and reassured us that we could reach out to him if any issues came up in the future.... More
Michael was extremely polite and helpful. He thoroughly explained the issues with our drain and walked us through his repair process. He also went out of his way to ensure we received the best pricing without compromising on quality. Michael guaranteed his work and reassured us that we could reach out to him if any issues came up in the future. Less
Highly recommend this business for professionalism and fair pricing. Always reliable!
I cannot be more impressed than I am with the technicians, Michael and JB that came to my house today. I had another plumbing company out two different times who were unable to detect the source of the leak that caused major damage to my home. It’s been hell having to live through such a mess and missing walls as a result of the leak not being identified. But both technicians worked quickly to id... More
I cannot be more impressed than I am with the technicians, Michael and JB that came to my house today. I had another plumbing company out two different times who were unable to detect the source of the leak that caused major damage to my home. It’s been hell having to live through such a mess and missing walls as a result of the leak not being identified. But both technicians worked quickly to identify what the root cause was repaired it quickly and gave me a lot of good information and made the experience pleasurable. I highly recommend them to anybody and if any of my family members have issues, I will be sure to recommend This company to them as well. They simply could not have done a better job and I am so appreciative. Less
Great service!
Michael Kempton of Way Cool Plumbing is the best plumber. He has performed a number of service calls for us in a professional manner. He is diligent and honest. We highly recommend him.... More
Michael Kempton of Way Cool Plumbing is the best plumber. He has performed a number of service calls for us in a professional manner. He is diligent and honest. We highly recommend him. Less
Great JOB ! Everything was done as expected ! They came ,they installed two systems ,one on the roof, one on ground ! All done in one day. Thanks to the entire crew !... More
Great JOB ! Everything was done as expected ! They came ,they installed two systems ,one on the roof, one on ground ! All done in one day. Thanks to the entire crew ! Less
We felt Russell was very knowledgeable & personable & didn’t invent probems that didn’t exist so he could fix them!
Richaard was kind and compassionate even while delivering me very bad news. He was very thorough and checked things other companies have never checked. When I'm ready, I will definitely use them to replace my system. Thank you Way Cool!... More
Richaard was kind and compassionate even while delivering me very bad news. He was very thorough and checked things other companies have never checked. When I'm ready, I will definitely use them to replace my system. Thank you Way Cool! Less
Javier did a wonderful job on our service. I highly recommend Way Cool for all services needed with your A/C and heating…
I've been using North Valley Mechanical for 10+ years. They installed a dual heat-pump /dual air handler system in my prior home, and I had them back to install a single heat-pump / air handler system in my current home about 6 years ago. Both times we installed American Standard, which is a great brand at a value price. North Valley inspects and services our system, changing out our 6-month filt... More
I've been using North Valley Mechanical for 10+ years. They installed a dual heat-pump /dual air handler system in my prior home, and I had them back to install a single heat-pump / air handler system in my current home about 6 years ago. Both times we installed American Standard, which is a great brand at a value price. North Valley inspects and services our system, changing out our 6-month filters 2x per year for a reasonable fee. It's easy to book appointments and they always send a prompt and careful technician. We are extremely pleased with the service we receive from Kirk Bushco and the entire crew at North Valley Mechanical. Highly Recommended! Less
Jon was very professional. Very likable. Really knows his stuff. I hope all your employees are as good as Jon!
Michael was a super intelligent plumber that was very down to earth and honest. It was a great experience and I would definitely hire them again!
Plumbing Tech Michael Kempton was a pleasure to interact with, as he was very sincerely / genuinely concerned & friendly & helpful & patient with all of my questions! Michael Kempton is quite obviously a valuable asset to your company, given his obvious / extensive knowledge & insights & skill sets within the plumbing industry. If I had an additional thumb, I would most definitely give Michael Ke... More
Plumbing Tech Michael Kempton was a pleasure to interact with, as he was very sincerely / genuinely concerned & friendly & helpful & patient with all of my questions! Michael Kempton is quite obviously a valuable asset to your company, given his obvious / extensive knowledge & insights & skill sets within the plumbing industry. If I had an additional thumb, I would most definitely give Michael Kempton THREE (3) thumbs up!!!👍👍👍 Less
Chris Kelley was excellent. Explained everything to me in an understandable way.
I was very happy with my tech Zach! 10 out 10 I would definitely use them again.
Service was tended to the same day of problem. Problem resolved by professional, knowledgeable and caring Beau Halsey. Wouldn’t call any other company for HVAC or plumbing issues. Thank you so much for your awesome team!!... More
Service was tended to the same day of problem. Problem resolved by professional, knowledgeable and caring Beau Halsey. Wouldn’t call any other company for HVAC or plumbing issues. Thank you so much for your awesome team!! Less
Brandon at Way Cool was more than helpful and efficient. Good job!
Now known as Way Cool Pluming & Air - they did a fantastic job and friendly too!
I have dealt with Richaard several times now and i think he’s awesome. He is calm, respectful and always professional. I enjoy having him assist us whenever we need him. Thanks Ruchaard for your assistance today.... More
I have dealt with Richaard several times now and i think he’s awesome. He is calm, respectful and always professional. I enjoy having him assist us whenever we need him. Thanks Ruchaard for your assistance today. Less
Professional, very knowledgable, great communicator
Great experience from start to finish. Josh was on time, professional, and knowledgeable. This company has been to my home a few times and each time I’ve received excellent service. I would certainly recommend hiring them.... More
Great experience from start to finish. Josh was on time, professional, and knowledgeable. This company has been to my home a few times and each time I’ve received excellent service. I would certainly recommend hiring them. Less
Russell did a great job, wonderful company to work with.
Great service and overall experience! Josh was great and very thorough. Having an older home is so stressful sometimes - it’s nice to have a company that I can trust when it comes to maintenance.... More
Great service and overall experience! Josh was great and very thorough. Having an older home is so stressful sometimes - it’s nice to have a company that I can trust when it comes to maintenance. Less
I was referred to North Valley Mechanical by two different people who had used this company for years for various services. I was very pleased with the sales rep Jim Reed who came out the next day and gave me a quote in under an hour. He has been in the business a long time and knows his products well. NVM does not use any of that high pressure sales tactics used by many others.A recommendation... More
I was referred to North Valley Mechanical by two different people who had used this company for years for various services. I was very pleased with the sales rep Jim Reed who came out the next day and gave me a quote in under an hour. He has been in the business a long time and knows his products well. NVM does not use any of that high pressure sales tactics used by many others.A recommendation by a satisfied customer tells me everything I needed to know. Don't waste your valuable time with those other OVER priced high pressure AC companies that churn out those dumb downed radio commercials and hand out cheap China made junk. North Valley Mechanical did an excellent job installing the American Standard AC unit. The service personnel were very polite, professional and did a great job on cleaning up everything after the install. My new AC unit looks and works awesome! Less
Chris is very professional from a t z . Thank you. The all team is fantastic thank you to all of you. Way Cool Top Company. 👍
David provides excellent customer service and maintenance on our heat pump. Thank you David!
We have had a handful of plumbing issues in our old house in recent months, and Michael has done both installations and repairs for us. He does the work quickly and expertly, and always takes the time to tell us exactly what he is doing and why he is doing it. We couldn’t be happier with either the quality of his work or the way he explains it.... More
We have had a handful of plumbing issues in our old house in recent months, and Michael has done both installations and repairs for us. He does the work quickly and expertly, and always takes the time to tell us exactly what he is doing and why he is doing it. We couldn’t be happier with either the quality of his work or the way he explains it. Less
Technicians responded fast. Russell and Sam were my techs. They were patient and efficient. Thank you!
Way cool is the GOAT plumbing co. Funny marketing and friendly knowledgeable employees.
When Brandon came over due to a home warranty service call, he quickly found all the issues, particularly since my 3 units were over 20+ years old. We discussed the disadvantages of repair versus the options and costs for new. He called Jon Jones who went through the options and price, where I quickly made my decision. An entire crew came out the next day and finished all the installation. Th... More
When Brandon came over due to a home warranty service call, he quickly found all the issues, particularly since my 3 units were over 20+ years old. We discussed the disadvantages of repair versus the options and costs for new. He called Jon Jones who went through the options and price, where I quickly made my decision. An entire crew came out the next day and finished all the installation. The units are running superbly. Top notch services from first house call to installation. Less
Josh was ethical and did a great job,
Technician was very knowledgeable and informed me of the issues going on along with additional recommendations. The repair was quick and smooth. I would recommend this company and use them again.... More
Technician was very knowledgeable and informed me of the issues going on along with additional recommendations. The repair was quick and smooth. I would recommend this company and use them again. Less
Exceptionally rude, pushy, and unprofessional technician (both on the phone and in person). Not the same level of service as when they were North Valley Mechanical.... More
Exceptionally rude, pushy, and unprofessional technician (both on the phone and in person). Not the same level of service as when they were North Valley Mechanical. Less
Tyree did an amazing job and was extremely thorough. His friendly demeanor and professional knowledge was appreciated. Will recommend
They were very professional and quick with a solution!
Brandon is someone you can trust. He is so knowledgeable and really wants to help people. He spent a great deal of time listening and making sure I was informed. He is so patient and wanted to be sure I was well taken care of. North Valley was recommended by my warranty company as a top provider. Brandon represents this company well and I would trust him to follow through on any purchase or servi... More
Brandon is someone you can trust. He is so knowledgeable and really wants to help people. He spent a great deal of time listening and making sure I was informed. He is so patient and wanted to be sure I was well taken care of. North Valley was recommended by my warranty company as a top provider. Brandon represents this company well and I would trust him to follow through on any purchase or service. Thank you Brandon. Less
He was fast and great job I am very pleased with their work Thank you very much !
Zach and his partner diagnosed and fixed the problem very quickly.
Can't thank Way Cool Plumbing & Air (North Valley Mechanical) enough for a speedy and detailed response! 35F temps in and the furnace blowing cold air is never good but Dayton arrived and went to work trying to find the cause. Professional, communicative and thorough!!!! He found that it was just a blown fuse on the disconnect and then the heat started blowing!!! Excellent service!!!! Thank ... More
Can't thank Way Cool Plumbing & Air (North Valley Mechanical) enough for a speedy and detailed response! 35F temps in and the furnace blowing cold air is never good but Dayton arrived and went to work trying to find the cause. Professional, communicative and thorough!!!! He found that it was just a blown fuse on the disconnect and then the heat started blowing!!! Excellent service!!!! Thank you Way Cool and Dayton!! Less
Tech Billy Shuell arrived on time, fixed my plumbing problem quickly and professionally. A1 service. Would definitely recommend to everyone.
This is the 3rd time Michael has done work at our home and each time he has been professional and throughly explained what he was doing. Highly recommend Michael for your plumbing needs.... More
This is the 3rd time Michael has done work at our home and each time he has been professional and throughly explained what he was doing. Highly recommend Michael for your plumbing needs. Less
I couldn’t be more impressed with the service I received from Josh with WayCool. From start to finish, the experience was seamless. Josh was not only punctual but also incredibly knowledgeable and professional. He took the time to thoroughly explain the issues with my system and offered clear, honest recommendations. What stood out most was his attention to detail and commitment to getting the j... More
I couldn’t be more impressed with the service I received from Josh with WayCool. From start to finish, the experience was seamless. Josh was not only punctual but also incredibly knowledgeable and professional. He took the time to thoroughly explain the issues with my system and offered clear, honest recommendations. What stood out most was his attention to detail and commitment to getting the job done right. The work was completed efficiently, and he left my home spotless afterward. Josh provided excellent review of our HVAC system with necessary recommendations to improve our units functionality and longevity. If you’re looking for a trustworthy and reliable HVAC company that truly cares about its customers, I highly recommend WayCool. I’ll definitely be using their services again in the future! Less
My heat pump went out two nights ago and Beau H. with Way Cool Plumbing came out and tried to fix it, providing me with honest information that the heat pump may go out and to just call again to reschedule and they would get the parts to fix my unit. Which is exactly what happened. Two nights with no heat, but lots of blankets and a space heater; promptly they made my call a priority to fix. B... More
My heat pump went out two nights ago and Beau H. with Way Cool Plumbing came out and tried to fix it, providing me with honest information that the heat pump may go out and to just call again to reschedule and they would get the parts to fix my unit. Which is exactly what happened. Two nights with no heat, but lots of blankets and a space heater; promptly they made my call a priority to fix. Beau is back, with another tech, with parts in hand to fix the problem. The warranty will cover this, so I appreciate the quick response and explanation. Less
It all ended well, but the delays were ridiculous. And the cowboy "hold" supposed comedic actor drove me absolutely crazy. I had a problem with the air handler of my electric heating and a/c unit. The job was assigned by Old Republic Home Warranty to Way Cool. The technician who came on November 26th was very arrogant and tried to persuade me to replace the system using Way Cool. When I said... More
It all ended well, but the delays were ridiculous. And the cowboy "hold" supposed comedic actor drove me absolutely crazy. I had a problem with the air handler of my electric heating and a/c unit. The job was assigned by Old Republic Home Warranty to Way Cool. The technician who came on November 26th was very arrogant and tried to persuade me to replace the system using Way Cool. When I said that if I were to replace the system I would use the company that services my a/c, he questioned why I wasn't loyal to Way Cool, with whom I had never done business! OId Republic agreed to replace the air handler, and Way Cool told me that it would be installed in early December. In mid-December, having heard nothing, I followed up with Way Cool. They seemed to have completely failed to follow up with Old Republic. More minutes of that awful cowboy actor on hold... Another few weeks went by. On December 12, I called Old Republic, who told me that they had approved a complete replacement of the a/c system, and had placed an order and advised Way Cool. Way Cool had neglected to inform me. More minutes of that awful cowboy actor on hold... Finally on December 18, after a battle with Adriana and Victoria who seem to have no authority to do anything, I was put through to the scheduler. He was understanding of the three-week runaround that I had been given, and arranged for the install on December 23rd. The install went perfectly, so all ended OK. Please get rid of that awful cowboy actor on hold. Less
I have used them the past 2 years of living here in Arizona. They have done an amazing job of maintenance cleaning my outside AC unit. I have had the pleasure of working with Brandon and recently Javier. Both were knowledgeable and explained everything they were doing. Even letting me know about the benefits of getting a compressor savors, surge protector and safety switch. Thier work is always... More
I have used them the past 2 years of living here in Arizona. They have done an amazing job of maintenance cleaning my outside AC unit. I have had the pleasure of working with Brandon and recently Javier. Both were knowledgeable and explained everything they were doing. Even letting me know about the benefits of getting a compressor savors, surge protector and safety switch. Thier work is always fantastic and will continue to have this company do work on my home AC unit. Less
North Valley Mechanical has installed and maintained 2 AC units at our house over the past 20 years. My dad suggested I call them and we continue to use them today (now Way Cool Plumbing and Air). Javier recently performed maintenance on our AC and he was knowledgeable, and great to work with. We had our first plumbing service and learned a lot from Michael. I recommend them.... More
North Valley Mechanical has installed and maintained 2 AC units at our house over the past 20 years. My dad suggested I call them and we continue to use them today (now Way Cool Plumbing and Air). Javier recently performed maintenance on our AC and he was knowledgeable, and great to work with. We had our first plumbing service and learned a lot from Michael. I recommend them. Less
Called to get my AC cleaned after purchasing a year plan for over $500 and got denied. This plan is supposed to cover 2 cleanings a year. I used one upon my purchase of the plan. Apparently under the fine print of the contract cleanings are not covered in the last 3 months of the “year” contract. Really bad business practice to mislead your customers to thinking you are covered for the year. Wish... More
Called to get my AC cleaned after purchasing a year plan for over $500 and got denied. This plan is supposed to cover 2 cleanings a year. I used one upon my purchase of the plan. Apparently under the fine print of the contract cleanings are not covered in the last 3 months of the “year” contract. Really bad business practice to mislead your customers to thinking you are covered for the year. Wish to see more honest places live up to claims. I would find somewhere else if I were you. Less
If I could give them a 0 I would. I have used this company for so many years as has my family. But let me be the first to tell you, greed has hit this company! They quotes me $15,500 for a new AC. I called 3 other companies and they were all shocked. The highest quote I got was 9400$ for the same exact unit that they wanted to charge me over 15k. Shop around. I will never be using them again. Bi... More
If I could give them a 0 I would. I have used this company for so many years as has my family. But let me be the first to tell you, greed has hit this company! They quotes me $15,500 for a new AC. I called 3 other companies and they were all shocked. The highest quote I got was 9400$ for the same exact unit that they wanted to charge me over 15k. Shop around. I will never be using them again. Biggest greed company yet and I’m telling everyone I know to stay away! Less
I have nothing but wonderful things to say about this company. I recently bought a new home and was having problems with my AC system, I called them and they immediately got me on the schedule and the gentleman that came out was amazing. I was so pleased with the service that I received, I immediately signed up for their yearly maintenance. They truly treat you like you matter and, take the time ... More
I have nothing but wonderful things to say about this company. I recently bought a new home and was having problems with my AC system, I called them and they immediately got me on the schedule and the gentleman that came out was amazing. I was so pleased with the service that I received, I immediately signed up for their yearly maintenance. They truly treat you like you matter and, take the time to answer all of your questions and explain things to you. This is truly not something that you find very often anymore with companies. They will forever be my HVAC company. Less
I hired North Valley Mechanical, a family owned business, now Way Cool Plumbing and Air for a job nearly 10 years ago. I’m sure the business of HVAC in Phoenix is demanding, but this company stands out. The combination of a high integrity office and experienced technicians in the field has kept me happy. In fact, I have intervened to advocate for Way Cool with colleagues and family members, who i... More
I hired North Valley Mechanical, a family owned business, now Way Cool Plumbing and Air for a job nearly 10 years ago. I’m sure the business of HVAC in Phoenix is demanding, but this company stands out. The combination of a high integrity office and experienced technicians in the field has kept me happy. In fact, I have intervened to advocate for Way Cool with colleagues and family members, who in turn have switched to Way Cool and later thanked me.When my Mom needed help, and she reported how hard working and polite the technicians were. She and others reported that the Way Cool technicians explained repair vs. replace options in easy to understand terms without jargon.Given my prior experiences with various companies, it seems that selective hiring and good training is a key to their success. Their technicians can diagnose problems correctly and make appropriate recommendationsIn recent weeks I have interacted with Way Cool on a few projects at different properties. There are some new people, but family members Konnor and Kendra have always been responsive, front office representative Sierrah has proven to be highly capable, as well as technicians Beau and Kyle (different sites) along with Way Cool’s head of client service Tyler.Everyone at Way Cool impresses me as honest and polite too. 5 stars for sure. Less
My sales reap was very clear about all of the choices for a new system. He did not pressure me and understood this was my decision. I found the installers to be excellent at their craft. Very dedicated and not lazy.... More
My sales reap was very clear about all of the choices for a new system. He did not pressure me and understood this was my decision. I found the installers to be excellent at their craft. Very dedicated and not lazy. Less
Mrs. Alicia Malone is a popular Forex and bitcoin manager well recognize by so many traders, she is very legit and reliable she deserves a big recommendation because she has the strategy to grow your investment without fear not being double minded, I invested $1,500 with Mrs. Alicia Malone I made a withdrawal of $15,200. I referred her to you all today because of her good works toward my trading... More
Mrs. Alicia Malone is a popular Forex and bitcoin manager well recognize by so many traders, she is very legit and reliable she deserves a big recommendation because she has the strategy to grow your investment without fear not being double minded, I invested $1,500 with Mrs. Alicia Malone I made a withdrawal of $15,200. I referred her to you all today because of her good works toward my trading account, you can also reach out with her platform, contact her via Email: [email protected] WhatsApp:+1 (920) 265-5873 Less
Professional, clean, competent technician. Explained problem, backed up with pictures, and provided solutions with itemized estimate.
Awesome company to use. They recently reorganized their company to include the whole Valley. They were Northwest Valley Mechanical. The company change their name to "Way Cool" They also added Plumbing repair. My A/C was going out. Within 2 day I was scheduled to replace my unit. With financing and the whole works, I was walked through each process by John Jones and my service person Chris. I'm... More
Awesome company to use. They recently reorganized their company to include the whole Valley. They were Northwest Valley Mechanical. The company change their name to "Way Cool" They also added Plumbing repair. My A/C was going out. Within 2 day I was scheduled to replace my unit. With financing and the whole works, I was walked through each process by John Jones and my service person Chris. I'm 82 years old and I couldn't be more satisfied. I have used them for years, every 6 months to service my Air Conditioner. To get ready for Winter and Summer. As you are aware Phoenix is really hard on A/C's. Less
Efficient and professional.
Konnor was professional and proficient in his craft. I appreciate his expertise in handling our delicate situation. Thanks North Valley! You guys are pros... More
Konnor was professional and proficient in his craft. I appreciate his expertise in handling our delicate situation. Thanks North Valley! You guys are pros Less
We have been with North valley Mechanical HVVAC since 1998, when this business was individual small business, run by Mr. Kirk and his wonderful daughter Kandra. We still with this reliable, honest and friendly business run by Mr. Kirk's family. We are very satisfied with North Valley HVAC for it's honest and sincere work and reasonable costs. Thank you Mr. Kirk, Kandra and Konnor for taking car... More
We have been with North valley Mechanical HVVAC since 1998, when this business was individual small business, run by Mr. Kirk and his wonderful daughter Kandra. We still with this reliable, honest and friendly business run by Mr. Kirk's family. We are very satisfied with North Valley HVAC for it's honest and sincere work and reasonable costs. Thank you Mr. Kirk, Kandra and Konnor for taking care of your customers with honesty and reasonable costs!Retired Educator,Ed Cami Less
They were the 3 company I called during this heatwave, and they were able to get out to our clinic and repair the HVAC unit in a timely manner. They also gave me a lot of information about the units we have and their opinion on what needed to be done to prevent issues. I'm grateful for that.... More
They were the 3 company I called during this heatwave, and they were able to get out to our clinic and repair the HVAC unit in a timely manner. They also gave me a lot of information about the units we have and their opinion on what needed to be done to prevent issues. I'm grateful for that. Less
As always. Good job
Worst experience. Plus wife is expecting a child. Thank you for extra stress.
They always do a great job and are very nice and reasonably priced.
Great Job!!! Prompt arrival and Professional work!!!
Very pleased with the service. They were polite they were very helpful in cleaning up after the installation. We were pleased they helped us with the programming of the new thermostat.... More
Very pleased with the service. They were polite they were very helpful in cleaning up after the installation. We were pleased they helped us with the programming of the new thermostat. Less
Called in for a routine system check. Josh was punctual, thorough and the price was reasonable.
Technician was punctual and proficient.
Brandon is very professional and knew his job very well. We appreciate very much his service!
Quick, thorough and excellent communication. Have been there to help whenever I’ve needed them!
I had a fantastic experience with North Valley Mechanical HVAC & Plumbing! Their tech Brandon performed a tune-up service on my HVAC system yesterday and did an excellent job. He was very thorough and even changed my air filters for me! I highly recommend their services for anyone in need of HVAC or plumbing work. Great service and professional staff!... More
I had a fantastic experience with North Valley Mechanical HVAC & Plumbing! Their tech Brandon performed a tune-up service on my HVAC system yesterday and did an excellent job. He was very thorough and even changed my air filters for me! I highly recommend their services for anyone in need of HVAC or plumbing work. Great service and professional staff! Less
Kyle was professional and did a great job explaining the process and recommending what he thought would help us.
I have had North Valley out twice in the last week and both times the guys have been amazing. They have spent a lot of time trying to find out what is going on. They double check everything and explain what is wrong and others things I need to do to help my unit run more efficiently. Thanks for keeping me cool again.... More
I have had North Valley out twice in the last week and both times the guys have been amazing. They have spent a lot of time trying to find out what is going on. They double check everything and explain what is wrong and others things I need to do to help my unit run more efficiently. Thanks for keeping me cool again. Less
We are extremely happy with the work North Valley Mechanical has completed on our HVAC units, as well as improvements to the air flow in our new home. All of the crew have been knowledgable, courteous, and helpful. We really appreciate them!... More
We are extremely happy with the work North Valley Mechanical has completed on our HVAC units, as well as improvements to the air flow in our new home. All of the crew have been knowledgable, courteous, and helpful. We really appreciate them! Less
Happy with you each time I am needing you. On time and price as quoted. Thank you.
I really appreciate the customer service and level of professionalism. You can count on their services in time of need.
We had a AC emergency on Saturday morning and the technician came out only 1 hour later, He provided a lot of education and could fix the defect instantly. Definitely a 5-star experience!!... More
We had a AC emergency on Saturday morning and the technician came out only 1 hour later, He provided a lot of education and could fix the defect instantly. Definitely a 5-star experience!! Less
I discovered water coming out of my wall Sunday night. I called North Valley after hours and was able to schedule a plumber using their after hours AI answering machine; it was very impressive! I received a follow up call from a human at the beginning of business hours Monday to confirm. The plumber, Michael, reached out to my a little later to let me know he was on the way. Michael was very know... More
I discovered water coming out of my wall Sunday night. I called North Valley after hours and was able to schedule a plumber using their after hours AI answering machine; it was very impressive! I received a follow up call from a human at the beginning of business hours Monday to confirm. The plumber, Michael, reached out to my a little later to let me know he was on the way. Michael was very knowledgeable, friendly, and professional and was able to identify and fix the leak. 10/10 Would recommend North Valley Mechanical to anyone Less
They previously helped me out when my home warranty tried to have me go with someone pushing me to spend hundreds of dollars extra and they fixed and did everything great. A year later and I’m now set up to get 2 cleanings a year for way cheaper than the other companies single service call was. The techs have been very straight forward and great and no one has been slimy like other AC companies I... More
They previously helped me out when my home warranty tried to have me go with someone pushing me to spend hundreds of dollars extra and they fixed and did everything great. A year later and I’m now set up to get 2 cleanings a year for way cheaper than the other companies single service call was. The techs have been very straight forward and great and no one has been slimy like other AC companies I’ve run into. Less
I've been using North Valley Mechanical for years.. always do a wonderful job, always very pleasant technicians, always done in a timely manner. Javier really went above and beyond for me on my last appointment.... More
I've been using North Valley Mechanical for years.. always do a wonderful job, always very pleasant technicians, always done in a timely manner. Javier really went above and beyond for me on my last appointment. Less
Technician Zach was very professional and knowledgeable. He brought some issues to our attention that apparently previous technicians failed to address... More
Technician Zach was very professional and knowledgeable. He brought some issues to our attention that apparently previous technicians failed to address Less
A+ customer service. They were able to determine the issue with our A/C unit and fix it right away. The tech was even super sweet to our little doggie. Great company!... More
A+ customer service. They were able to determine the issue with our A/C unit and fix it right away. The tech was even super sweet to our little doggie. Great company! Less
Joe was very pleasant and went over everything in detail
Very well satisfied
Those people are reliable, honest and have loyalty program that helps to save a little on their services and makes you go through AC service every 6 months. I am really happy with them. Highly recommended if you want quality service.... More
Those people are reliable, honest and have loyalty program that helps to save a little on their services and makes you go through AC service every 6 months. I am really happy with them. Highly recommended if you want quality service. Less
They were there when we needed them and John Jones was supper easy to talk with. I would recommend them to anyone
NVM has taken care of my a/c heating units for many years. Cameron, George, and Shawn are extremely skilled and efficient as well as personable. NVM's professional excellence is much appreciated... More
NVM has taken care of my a/c heating units for many years. Cameron, George, and Shawn are extremely skilled and efficient as well as personable. NVM's professional excellence is much appreciated Less
I would like to give North Valley Mechanical a superb recommendation. Last Friday, we lost the air conditioning in both our family room and guest area. I reached out to our Home Warranty company and requested North Valley Mechanical since I had prior experience with them. They came out the same day. They were able to replace a part to fix the guest area Air Conditioning but the Family Room air c... More
I would like to give North Valley Mechanical a superb recommendation. Last Friday, we lost the air conditioning in both our family room and guest area. I reached out to our Home Warranty company and requested North Valley Mechanical since I had prior experience with them. They came out the same day. They were able to replace a part to fix the guest area Air Conditioning but the Family Room air conditioner required a new compressor and since it was 20 years old, it was not worth repairing. They were able to schedule the replacement for the next day and there were some significant logistical issues in getting the air conditioner compressor to the proper location which they were able to overcome with extra effort. The new air conditioner is working beautifully. There was a recurrent problem with the guest area air conditioner, and after installing the new air conditioner, the technician was able to find an additional problem with the guest area unit and resolve that problem expeditiously as well. The installer technicians were excellent and my entire experience with North Valley Mechanical couldn’t have been better. Less
North Valley Mechanical is fantastic to work with!
Excellent service, craftsmanship and knowledge. North Valley did an extremely efficient install of a water heater. They are more transparent than other shops in town as well.... More
Excellent service, craftsmanship and knowledge. North Valley did an extremely efficient install of a water heater. They are more transparent than other shops in town as well. Less
Very satisfied by our spring AC maintenance check. Javier did a good and thorough job.
Williams installed our AC unit in May 2023. They have since been acquired by North Valley Mechanical. We had them out recently for an annual inspection. They advised us the unit was installed improperly (wrong elbow and stand) and they are not willing to correct it. Today they advised us that they did not buy Williams AC but they sent me a letter Feb 29 2024 stating they "joined forces" with Will... More
Williams installed our AC unit in May 2023. They have since been acquired by North Valley Mechanical. We had them out recently for an annual inspection. They advised us the unit was installed improperly (wrong elbow and stand) and they are not willing to correct it. Today they advised us that they did not buy Williams AC but they sent me a letter Feb 29 2024 stating they "joined forces" with Williams and "William's is now North Valley Mechanical". So they are lying about their business relationship. heads up for anyone with a Williams installed unit. Less
The Technician did a great job and was very friendly.
The technician was helpful, explaining things, and making recommendations. Thorough and knowledgeale
We needed a full system install, the crew showed up right on time at 8:00am to get started, they ripped out and disposed of the old unit and ducting and completely installed the new unit and ducting before leaving at 9:00pm. They were polite, efficient, friendly and cleaned up everything when they were done. System works great! Highly recommend!!... More
We needed a full system install, the crew showed up right on time at 8:00am to get started, they ripped out and disposed of the old unit and ducting and completely installed the new unit and ducting before leaving at 9:00pm. They were polite, efficient, friendly and cleaned up everything when they were done. System works great! Highly recommend!! Less
The technician arrived within 2 hours of the call and completed the job within an hour. I was very leased with their service.
I woke up to find that my air conditioning unit had stopped working. I called and got to speak with Kyle who informed me they would have someone out the same day. A few hours later Brett showed up and saved the day.I can't thank North Valley Mechanical enough for prompt, professional, expert work. Y'all are rockstars!... More
I woke up to find that my air conditioning unit had stopped working. I called and got to speak with Kyle who informed me they would have someone out the same day. A few hours later Brett showed up and saved the day.I can't thank North Valley Mechanical enough for prompt, professional, expert work. Y'all are rockstars! Less
Guys did a great job, thank you
Very professional service.
I have been with North Valley Mechanical now for about 4 years. They are always on time and very professional. I am completely satisfied with this company.... More
I have been with North Valley Mechanical now for about 4 years. They are always on time and very professional. I am completely satisfied with this company. Less
Very prompt, professional, and thorough! Highly recommend their A/C service!
BRANDON the tech that came out is especially outstanding. He is knowledgeable and really knows his stuff. I will be happy to recommend him as a tech. So often these days people don't. Seem to care but Brandon went above and beyond.... More
BRANDON the tech that came out is especially outstanding. He is knowledgeable and really knows his stuff. I will be happy to recommend him as a tech. So often these days people don't. Seem to care but Brandon went above and beyond. Less
Very professional.
Our technical person, Josh, was very helpful and very experienced in his work. He also offered good advice on our unit on how to keep it running as it is an older unit.... More
Our technical person, Josh, was very helpful and very experienced in his work. He also offered good advice on our unit on how to keep it running as it is an older unit. Less
Great customer service and thankful for him staying late to finish the job the right way.
Excellent service.Your team was very professional and courteous.
It was a pleasure having North Valley Mechanical service my AC. They returned phone calls promptly, the technician was on time, professional and polite. I would refer them to my friends/family.... More
It was a pleasure having North Valley Mechanical service my AC. They returned phone calls promptly, the technician was on time, professional and polite. I would refer them to my friends/family. Less
Very Satisfied. Highly recommend
Everything worked according to what was necessary to make it ready for the summer conditioning. Thank you.
The technician showed up well within the appointment window, was friendly and completed the A/C maintenance efficiently, and emailed the maintenance photos and paid invoice immediately. Good job!... More
The technician showed up well within the appointment window, was friendly and completed the A/C maintenance efficiently, and emailed the maintenance photos and paid invoice immediately. Good job! Less
Always great service. Technicians are very competent and pleasant. We’ve use them for seven years years and never a bad experience.
Thorough and helpful
Very pleased with our AC service!
Excellent service
The tech has a great personality. He was very thorough in testing out two heat pump units. He found that a capacitor was dying, and had him replace it. If it was not replace, it could have gone out during summer usage and cause other problems. I very satisfined.... More
The tech has a great personality. He was very thorough in testing out two heat pump units. He found that a capacitor was dying, and had him replace it. If it was not replace, it could have gone out during summer usage and cause other problems. I very satisfined. Less
He's serviced two houses for over the past 12+ years and has always done a superb job and been excellent to work with.
Brandon is terrific. Like to have him back next trip
I have been using North Valley Mechanical for many years! As always, the tech what polite and very thorough! I highly recommend!
No problems tech was friendly and explained what was done.
Technician was knowledgeable, respectful and polite. Office staff was polite and very professional.
Quick response and excellent work from North Valley Mechanical when our furnace broke down. The technician was knowledgeable and had it up and running in no time.... More
Quick response and excellent work from North Valley Mechanical when our furnace broke down. The technician was knowledgeable and had it up and running in no time. Less
North Valley Mechanical provided exceptional maintenance for our air conditioning units. Their thorough check-up saved us from potential breakdowns in the hot summer months.... More
North Valley Mechanical provided exceptional maintenance for our air conditioning units. Their thorough check-up saved us from potential breakdowns in the hot summer months. Less
Had a great experience with North Valley Mechanical installing our new HVAC system. Courteous team, on-time delivery, and everything works perfectly!
Outstanding service from North Valley Mechanical. Knowledgeable technicians who went above and beyond to ensure our HVAC system was working efficiently.... More
Outstanding service from North Valley Mechanical. Knowledgeable technicians who went above and beyond to ensure our HVAC system was working efficiently. Less
North Valley Mechanical saved the day with their emergency repair service. Our heater was back up and running in no time!
Thanks to North Valley Mechanical, our office is now comfortable year-round. Great work on our HVAC maintenance!
They installed our new heating system flawlessly. Highly recommend!
Richaard performed my initial inspection and was very thorough and professional. His recommendations led us to getting a new HVAC unit which we had been putting off way too long. Tyler helped us make the right choice and had it fully installed within 2 days. Amazing! The technicians that did the install in one day were great and didn’t stop working until the job was finished. They made sure every... More
Richaard performed my initial inspection and was very thorough and professional. His recommendations led us to getting a new HVAC unit which we had been putting off way too long. Tyler helped us make the right choice and had it fully installed within 2 days. Amazing! The technicians that did the install in one day were great and didn’t stop working until the job was finished. They made sure everything was clean before leaving and helped me set-up the thermostat app. I’m super satisfied and recommend North Valley to everyone. Less
North Valley Mechanical did a fantastic job fixing my air conditioner. Quick response time and friendly service!
Josh did a excellent job in explaining the system to us, thanks
On time, extremely courteous, mindful of our property, explained everything in detail, paid close attention to every detail.
North Valley Mechanical delivered efficient and dependable service. They rapidly diagnosed and fixed my heating system, ensuring my family stayed warm during the winter cold.... More
North Valley Mechanical delivered efficient and dependable service. They rapidly diagnosed and fixed my heating system, ensuring my family stayed warm during the winter cold. Less
Konnor worked so hard to fix my air conditioner. It was a blistering hot day and he worked on it for over 3 hours. I think North valley mechanical it's fantastic.... More
Konnor worked so hard to fix my air conditioner. It was a blistering hot day and he worked on it for over 3 hours. I think North valley mechanical it's fantastic. Less
North Valley Mechanical swiftly repaired my AC unit! Their service was professional, and the technician provided clear explanations. Highly recommended!... More
North Valley Mechanical swiftly repaired my AC unit! Their service was professional, and the technician provided clear explanations. Highly recommended! Less
The work was very professional and right on time.
Called late on a Sunday night, during this exceptionally busy A/C season, and they came Monday morning. Exceptional service from Javier.
Service was performed at the appointed time. The technician was friendly, efficient, professional, neat. I am very pleased with the work that was done and with the technician.... More
Service was performed at the appointed time. The technician was friendly, efficient, professional, neat. I am very pleased with the work that was done and with the technician. Less
Javier was amazing. He took his time and was very thorough. Went the extra mile at every step and kept me updated. He then went to our rental condo and did the same thing there. Could not ask for better. Have been using North Valley for about 5 years. The best.... More
Javier was amazing. He took his time and was very thorough. Went the extra mile at every step and kept me updated. He then went to our rental condo and did the same thing there. Could not ask for better. Have been using North Valley for about 5 years. The best. Less
This company quoted me 1250 for a reversing valve. Then never called me to follow up with parts status that was under warranty. I called Semper Fi they found it was just a bad thermostat. They saved me so much money and got running the same day out. Avoid North Valley Mechanical.... More
This company quoted me 1250 for a reversing valve. Then never called me to follow up with parts status that was under warranty. I called Semper Fi they found it was just a bad thermostat. They saved me so much money and got running the same day out. Avoid North Valley Mechanical. Less
I rarely leave reviews but they flat out are no very professional the first guy that came out didn't have the appropriate ladder.. which no big deal I rescheduled but the next time a tech came out he told us to buy more filters to complete the job and we had to do another reschedule which again no big deal. We called them out to finish the job and they said they couldnt go out to finish it and ga... More
I rarely leave reviews but they flat out are no very professional the first guy that came out didn't have the appropriate ladder.. which no big deal I rescheduled but the next time a tech came out he told us to buy more filters to complete the job and we had to do another reschedule which again no big deal. We called them out to finish the job and they said they couldnt go out to finish it and gave me a different quote because its a office space. let people know up front the cost and dont leave people half hanging. I emailed the manager and no response ? if we were told upfront the cost then it would of been different also how come two of the tech that came out didnt say anything about the cost changing. do better Less
Very thorough inspection the tech was quick to ID what was wrong with my unit and got it back up and running quickly. Very satisfied
As always, they arrive when they say, are meticulous with pictures, reports and the way they leave the house. I recommend them constantly .
Tops in service and product, and people, quality.
Had a great experience with North Valley Mechanical installing our new HVAC system. Courteous team, on-time delivery, and everything works perfectly!
Excellent service, professional staff in office and out in field! Always notified when service is due. On time, great communication in work done and complete explanations.Have been extremely pleased with the company from the top down.Always respond quickly when I have a question.They receive receive 5⭐️⭐️⭐️⭐️⭐️from us!... More
Excellent service, professional staff in office and out in field! Always notified when service is due. On time, great communication in work done and complete explanations.Have been extremely pleased with the company from the top down.Always respond quickly when I have a question.They receive receive 5⭐️⭐️⭐️⭐️⭐️from us! Less
Efficient and reliable service from North Valley Mechanical. They quickly diagnosed and repaired my heating system, keeping my family warm during the winter chill.... More
Efficient and reliable service from North Valley Mechanical. They quickly diagnosed and repaired my heating system, keeping my family warm during the winter chill. Less
North Valley Mechanical fixed my AC unit in record time! Professional service, and the technician explained everything clearly. Highly recommend!
Very thorough and helpful contractor
Prompt and courteous service.
Advertising and promoting, this great investment opportunity is the only way I can say thanks to you Mrs Nancy lucas , you are such and amazing person, and a Guru expert trader. Thanks for helping me achieve all my dreams through your wonderful experience you put in my trading account and help me discover a new way to be financially Stable. This idea and opportunity of investing with you has been... More
Advertising and promoting, this great investment opportunity is the only way I can say thanks to you Mrs Nancy lucas , you are such and amazing person, and a Guru expert trader. Thanks for helping me achieve all my dreams through your wonderful experience you put in my trading account and help me discover a new way to be financially Stable. This idea and opportunity of investing with you has been the best discoing in my life and that of my family, At first you turned my $1,000 to $11,250 in one week and I earned even more each week, I promise to announce this opportunity to the world. You are blessed Mrs Nancy lucas FX Trader Contact her now for your financial breakthrough via Email: [email protected] WhatsApp:+1442-2243268 Less
I was pleased with the technician’s honesty. I wanted to mention him by name, but his name is not on the invoice. My bad memory wants to say Chris was his name, but I’m not 100% positive. No name on the invoice is the only reason for only four stars. Overall, I was satisfied with this inspection. I would and have already recommended your company to my neighbors.... More
I was pleased with the technician’s honesty. I wanted to mention him by name, but his name is not on the invoice. My bad memory wants to say Chris was his name, but I’m not 100% positive. No name on the invoice is the only reason for only four stars. Overall, I was satisfied with this inspection. I would and have already recommended your company to my neighbors. Less
Impeccable service and products. They are simply the very best in HVAC.
Personable and efficient. Do what is expected, when expected.
I was so pleased with the technician who serviced our home. He was pleasant, thorough, informative and careful to make sure that I understood. He patiently dealt with several issues uncovered during his service.... More
I was so pleased with the technician who serviced our home. He was pleasant, thorough, informative and careful to make sure that I understood. He patiently dealt with several issues uncovered during his service. Less
Came out for a home warranty covered tune up. On time, professional, knowledgeable and no nonsense. Would recommend!
Richard thoroughly described the problem to me and was very professional.
Dependable high quality work
Hello,Thank you for preforming the “Checkup” on my 2 heat pump units. I was very happy with the service Joe performed on the 2 units.He was very professional, knowledgeable & friendly. He did a great job on checking the units and answered all my questions. I would definitely recommend Joe & North Valley Mechanical to my friends.A happy customer.... More
Hello,Thank you for preforming the “Checkup” on my 2 heat pump units. I was very happy with the service Joe performed on the 2 units.He was very professional, knowledgeable & friendly. He did a great job on checking the units and answered all my questions. I would definitely recommend Joe & North Valley Mechanical to my friends.A happy customer. Less
Everything explained clearly and options described to our satisfaction too. Polite and professional also.
NVM is a quality heating and air conditioning firm operating in the greater Phoenix area for many years…I have used them in Scottsdale for ten years+. The Busho family and their very qualified technicians are THEE BEST…Prices are very reasonable and our trust in using them is unmeasurable…5 Star!!!…j&P... More
NVM is a quality heating and air conditioning firm operating in the greater Phoenix area for many years…I have used them in Scottsdale for ten years+. The Busho family and their very qualified technicians are THEE BEST…Prices are very reasonable and our trust in using them is unmeasurable…5 Star!!!…j&P Less
Clean. On time, courteous
Great work performed by a great company!
Replaced 5 each AC/Heat pump units in one day. Very professional and competent crew. I highly recommend North Valley Mechanical.
Technicians are very helpful, efficient and responsive to our questions and needs. Highly recommend North Valley
Great service
I LOVE THIS COMPANY. DAVID IS THE ABSOLUTELY BEST AND I HAVE COMPLETE FAITH IN HIM!!
Kurt and his team are very good at what they do and would definitely recommend them to friends and family.
The two guys who took over to replace my blower motor and search for my refrigerant leak did a very good job. I felt they went above and beyond to solve the problems I was having. Thanks!!... More
The two guys who took over to replace my blower motor and search for my refrigerant leak did a very good job. I felt they went above and beyond to solve the problems I was having. Thanks!! Less
Kyle was courteous, knowledgeable and efficient.Definitely would recommend this company.
If you are looking for an all-star team, look no further than North Valley Mechanical! I called on a Thursday afternoon and by Friday morning North Valley Mechanical was at our customer's home and repair complete. Our customer was elated! This team is top notch in professionalism, knowledge, efficiency, customer service, and reasonable pricing. Apple Plumbing recommends North Valley Mechanical to... More
If you are looking for an all-star team, look no further than North Valley Mechanical! I called on a Thursday afternoon and by Friday morning North Valley Mechanical was at our customer's home and repair complete. Our customer was elated! This team is top notch in professionalism, knowledge, efficiency, customer service, and reasonable pricing. Apple Plumbing recommends North Valley Mechanical to all of our customers! Less
EVERYTHING WAS DONE VERY WELL.
Such a great tech! He was so helpful and diligent, very patient, made sure to explain everything to me!
Technician arrived on time, was very professional, and finished the job in a timely manner.
The man did an excellent job, but I do not want my review posterd on line and therefore will not write on
Have requested the same technician for the last several years, Dave. He is thorough, on time, and reviews everything with me.
Great service
Always dependable
I would not hesitate to recommend NVM. I am a long time satisfied customer, since 2007.
They came on a Sunday. Stayed until he got the thermostat working correctly
Bret and George professionally diagnosed our problem with one of our two units. They removed our old unit and installed the new one. All was very well done. Everything was left in great shape and clean. I highly recommend North Valley Mechanical!... More
Bret and George professionally diagnosed our problem with one of our two units. They removed our old unit and installed the new one. All was very well done. Everything was left in great shape and clean. I highly recommend North Valley Mechanical! Less
Very good tech answered all our questions.
Great job! Diagnosed problem quickly and did repair.
Wish there was a 4.5 as that would be a better rating. The crew worked steady all day to get our new HVAC unit installed. They were courteous, knowledgeable and kept their work space clean. Thank you!... More
Wish there was a 4.5 as that would be a better rating. The crew worked steady all day to get our new HVAC unit installed. They were courteous, knowledgeable and kept their work space clean. Thank you! Less
Josh was extremely knowledgeable and took his time to explain everything in detail when he reviewed our HVAC system
Expensive but great maintenance crue thus far
Super professional, great tech who had knowledge about my type of HVAC system and good communicator. Will definitely use them again in the future!
Very efficient and courteous.yes to all the above
We’ve been customers of North Valley Mechanical for three years. We purchased a new air conditioning unit and furnace from them last May along with the service plan. So far we are very happy with the equipment, the company, and especially the personnel, they are very knowledgeable and professional. A big thumbs up!... More
We’ve been customers of North Valley Mechanical for three years. We purchased a new air conditioning unit and furnace from them last May along with the service plan. So far we are very happy with the equipment, the company, and especially the personnel, they are very knowledgeable and professional. A big thumbs up! Less
Greatest AC company in PHX
David does a excellent job, i am sure he lets me know what is going on with my air conditioning system.
Great job 👍
On time, efficiënt and very through.
Great service!
Good job
We have been customers of NVM for years and had our bi-annual service yesterday. Kyle was our tech and was fabulous. He was quick, he was thorough, and he was kind in breaking the news to us that we that we were likely in the need of two new units sooner than later. He was also patient with our pup who I hadn't had a chance put away, gave him some pets and made sure to say bye to him specifically... More
We have been customers of NVM for years and had our bi-annual service yesterday. Kyle was our tech and was fabulous. He was quick, he was thorough, and he was kind in breaking the news to us that we that we were likely in the need of two new units sooner than later. He was also patient with our pup who I hadn't had a chance put away, gave him some pets and made sure to say bye to him specifically when he left. Highly recommend NVM and their amazing team. Less
Very Happy with the service provided by North Valley Mechanical.
100% Completely Satisfied! We contacted North Valley Mechanical in January of 2024 to assess our HVAC system. Our upstairs would be incredibly hot, while our downstairs would be ice cold. Once Kyle W. showed up and took a look at our system, we knew we were in good hands. Kyle was extremely patient with us as he explained every option that we had open to us. He let us know what we HAD to do, what... More
100% Completely Satisfied! We contacted North Valley Mechanical in January of 2024 to assess our HVAC system. Our upstairs would be incredibly hot, while our downstairs would be ice cold. Once Kyle W. showed up and took a look at our system, we knew we were in good hands. Kyle was extremely patient with us as he explained every option that we had open to us. He let us know what we HAD to do, what we SHOULD do and what we COULD do to prevent any issues in the future. Kyle was incredibly helpful at actually explaining our current system setup to us and why it was incorrect and not performing like it should.We decided to have everything taken care of correctly, so that our HVAC system would function 100% properly. The team that was responsible for removing our old system in the attic(including ductwork) and replacing it with the new system was nothing but professional, courteous and really seemed to work well together. We really hope the owner of NVM reads this so he can acknowledge the team of Kyle, George, Xavier, Carlos and Bret for being such an outstanding face of the company.We will continue to recommend North Valley Mechanical to our clients, family and friends! Less
Nice people to work with. Very helpful and professional.
It's good to be with a company you can trust. They are established and knowledgable. Kirk, Kendra, Kathy (Kathrine), & Kyle are the best to work with, always ready to help.... More
It's good to be with a company you can trust. They are established and knowledgable. Kirk, Kendra, Kathy (Kathrine), & Kyle are the best to work with, always ready to help. Less
The install has not happened yet, but the purchase process went very smooth. Frank is an excellent and honest reprentative of your company
They were great, they came early and didn'tleave till the job was complete.
Excellent hard working crew. Professional, polite. They set the standard.
Absolutely fantastic experience all round. From scheduling, diagnosis through to repair. Thank you
We have worked with North Valley Mechanical in the past. When our air-conditioners needed replacement, we gave them a call because they have always been responsive, honest, and did good work.It was no surprise to us when Kyle, our sales rep, came in and exceeded our expectations. He was informative, knew the industry, explained the scope of work, and outlined pricing for us. He reiterated NVM's ... More
We have worked with North Valley Mechanical in the past. When our air-conditioners needed replacement, we gave them a call because they have always been responsive, honest, and did good work.It was no surprise to us when Kyle, our sales rep, came in and exceeded our expectations. He was informative, knew the industry, explained the scope of work, and outlined pricing for us. He reiterated NVM's commitment to quality, cleanliness of install, customer satisfaction, and told us we were in good hands.Our units were installed on Monday and the installation went really well. Tuesday, we had questions about the new thermostat and a tech was out here that day to help answer questions. To make matters more difficult, yesterday, I removed one of the thermostats to do some touch-up paint and screwed up the thermostat settings. By this morning another tech was out here helping us reset it. Unbelievable responsiveness.So not only was the pricing more than fair (actually way lower than a major competitor in the market), North Valley Mechanical came through on their commitment to make sure we were completely satisfied with our installation and final product.Their average 4.9 start rating is absolutely deserved! Less
Josh was very friendly and knowledgeable
North Valley Mechanical has been servicing my condo for many years. They are professional and reliable. I would recommend them to anyone.
Brett is the best! He always fixes whatever issue any of our heat/ac systems have. He’s awesome!
Chris was very helpful and went above and beyond.
BOTH JAVIER AND DAVID ARE PROFESSIONALS WHO GOT THE JOB DONE AND EXPLAINED EVERYTHING TO US. COULDN'T BE MORE SATISFIED.
Bret (senior technician) provided excellent service and fixed out heat pump during this current cold spell. He explained what the problem was and what he was doing. He also reprogrammed the thermostat so it won't show "aux heat" in the future (as we don't have an auxiliary heat source). Since he was the second technician that North Valley Mechanical sent out Bret indicated that he would share the... More
Bret (senior technician) provided excellent service and fixed out heat pump during this current cold spell. He explained what the problem was and what he was doing. He also reprogrammed the thermostat so it won't show "aux heat" in the future (as we don't have an auxiliary heat source). Since he was the second technician that North Valley Mechanical sent out Bret indicated that he would share the issue and resolution with the original technician as it was not a common issue. Less
They were prompt and did the work. (A rat chewed through a high pressure switch.) They actually made a pitch to upsell us a biannual maintenance program for our two units. Nice job, yet still undecided.... More
They were prompt and did the work. (A rat chewed through a high pressure switch.) They actually made a pitch to upsell us a biannual maintenance program for our two units. Nice job, yet still undecided. Less
Terrific service! Thank you.
The technician, Beau Halsey, was on time and diagnosed the problem. He was able to track down the needed replacement part and came back same day to get me up and running. Thank goodness with the recent cold evenings.... More
The technician, Beau Halsey, was on time and diagnosed the problem. He was able to track down the needed replacement part and came back same day to get me up and running. Thank goodness with the recent cold evenings. Less
Courts, timely, informative. The job got done quickly and in a professional manner. Really nice guy.
Kyle was great. He was able to be at our house the day after Christmas and helped to assure we were setup with a new AC unit between the two Holiday weeks, restoring the families missed heating!... More
Kyle was great. He was able to be at our house the day after Christmas and helped to assure we were setup with a new AC unit between the two Holiday weeks, restoring the families missed heating! Less
North Valley Mechanical came to do routine maintenance on an AC unit that we had installed last year.. we decided to have them look at our other unit as well. Scheduling was easy and professional… our tech, Chris, was on time and did superb work on both units. Would highly recommend North Valley Mechanical to anyone. You won’t be disappointed.... More
North Valley Mechanical came to do routine maintenance on an AC unit that we had installed last year.. we decided to have them look at our other unit as well. Scheduling was easy and professional… our tech, Chris, was on time and did superb work on both units. Would highly recommend North Valley Mechanical to anyone. You won’t be disappointed. Less
Chris completed the air conditioning maintenance and said the unit was in excellent shape. He went beyond that & did work that should have been done by the company that installed it. I was very pleased.... More
Chris completed the air conditioning maintenance and said the unit was in excellent shape. He went beyond that & did work that should have been done by the company that installed it. I was very pleased. Less
May experience with North Valley Mechanical is always the American. The technicians arrive on time. They always do a thorough job and take the time to explain their service and provide professional, cogent and polite recommendations. This company provides great service and value.... More
May experience with North Valley Mechanical is always the American. The technicians arrive on time. They always do a thorough job and take the time to explain their service and provide professional, cogent and polite recommendations. This company provides great service and value. Less
Nathan is the best. Friendly, ensures we are satisfied, great customer service
Very professional. Felt that they were honest. Felt that the pricing was fair.
Great service! Very professional!
Excellent Experience. Glad I had them come out. They really know what they are doing and are just fantastic. Their communications and time tracking was excellent. Tech was very polite and considerate and protected my floors while working.... More
Excellent Experience. Glad I had them come out. They really know what they are doing and are just fantastic. Their communications and time tracking was excellent. Tech was very polite and considerate and protected my floors while working. Less
Dave Stites was the technician on my heat pump doing a checkup and cleaning. He was very thorough and fully explained the work to me. He was excellent in every way, and another reason I have trusted North Valley for years. Highly recommended!... More
Dave Stites was the technician on my heat pump doing a checkup and cleaning. He was very thorough and fully explained the work to me. He was excellent in every way, and another reason I have trusted North Valley for years. Highly recommended! Less
Service was great!
Always excellent work
The service technician, Bret, was very professional, knowledgeable and enjoyable to interact with. The person at the office I first connected with through text was very quick to respond. NVM was a pleasure to deal with. I definitely recommend them.... More
The service technician, Bret, was very professional, knowledgeable and enjoyable to interact with. The person at the office I first connected with through text was very quick to respond. NVM was a pleasure to deal with. I definitely recommend them. Less
Thorough and professional service.
Hats off to North Valley Mechanical for delivering a same-day A/C inspection that went above and beyond my expectations! Rudy, the tech, not only arrived promptly but also demonstrated transparency and fairness in pricing for the new drip I required. What truly stood out was the detailed report with photos that he promptly emailed, offering a comprehensive overview of the A/C situation. North Val... More
Hats off to North Valley Mechanical for delivering a same-day A/C inspection that went above and beyond my expectations! Rudy, the tech, not only arrived promptly but also demonstrated transparency and fairness in pricing for the new drip I required. What truly stood out was the detailed report with photos that he promptly emailed, offering a comprehensive overview of the A/C situation. North Valley Mechanical, particularly Rudy, has solidified my trust with their prompt, thorough, and customer-centric service. Without a doubt, they'll be my first choice for all future HVAC needs. Less
Courteous professional service for a reasonable price. Highly recommended.
North Valley makes taking care of my HVAC systems easy. I know it’s important to do regular maintenance but that’s definitely something I would forget to do or put off doing. I signed up for their Comfort Club and now I don’t have to worry about it! They let me know it’s time to set an appointment and they are always on time, friendly, informative and professional!... More
North Valley makes taking care of my HVAC systems easy. I know it’s important to do regular maintenance but that’s definitely something I would forget to do or put off doing. I signed up for their Comfort Club and now I don’t have to worry about it! They let me know it’s time to set an appointment and they are always on time, friendly, informative and professional! Less
Very nice and professional.
Great service, professional and courteous staff, wonderful to do business with.
Super nice and did a great job.
The tech did an excellent job of repairing a condensation drainage leak. He took many photos that demonstrated the problem and his solution.
Our unit was leaking water from the pvc drain pipe. Called Company on a Saturday and they had a service tech out by Monday. Ty/Ray came out; gave us an estimate which was reasonable and fixed our problem. No more leak. Great service. We also use their twice a year service maintenance program. Keeps our unit running smooth. Thanks. D... More
Our unit was leaking water from the pvc drain pipe. Called Company on a Saturday and they had a service tech out by Monday. Ty/Ray came out; gave us an estimate which was reasonable and fixed our problem. No more leak. Great service. We also use their twice a year service maintenance program. Keeps our unit running smooth. Thanks. D Less
Great group!
Great Company and very professional.
David always does a great thorough job.
I believe that your company has the best understanding of the complex HVAC systems here at Optima Camelview, and I am comfortable entrusting my system to your expert technicians.... More
I believe that your company has the best understanding of the complex HVAC systems here at Optima Camelview, and I am comfortable entrusting my system to your expert technicians. Less
I don’t do reviews
On Time, professional, fair pricing, and friendly.
Good company I have used for years
Very professional and knowledgeable
Great experience with North Valley Mechanical, technician was on time. Did a great service job. Cost of service was reasonable. We can already can tell the AC is working better and cooler. Easy to pay service bill online.... More
Great experience with North Valley Mechanical, technician was on time. Did a great service job. Cost of service was reasonable. We can already can tell the AC is working better and cooler. Easy to pay service bill online. Less
Always timely, always thorough, fair pricing.
Friendly, well informed tech. Very helpful.
Very knowledgeable and courteous technicians they found the problem and us up and running in no time.I would give them an A on all issues.
Jorge & his crew did a fantastic job installing our new mini-split last Friday! Everything looks better than I hoped, my office is so comfortably cool & the unit is quiet! The guys patiently answered all our questions, were meticulous, very nice & completely cleaned up the work area. We couldn't be more pleased! North Valley installed our main house AC unit a few years ago & have always provided ... More
Jorge & his crew did a fantastic job installing our new mini-split last Friday! Everything looks better than I hoped, my office is so comfortably cool & the unit is quiet! The guys patiently answered all our questions, were meticulous, very nice & completely cleaned up the work area. We couldn't be more pleased! North Valley installed our main house AC unit a few years ago & have always provided excellent service. We highly recommend them! Less
North Valley Mechanical took care of our home on a timely and professional basis. They were honest and upfront with pricing and what needed to be done.... More
North Valley Mechanical took care of our home on a timely and professional basis. They were honest and upfront with pricing and what needed to be done. Less
North Valley outstanding! Customer for 10 years.
Brett was excellent! He explained everything and wasn't pushy about anything.
North valley mechanical helped me properly vent my dryer in an old home. They were awesome!
Super fast and professional workmanship all around. Highly recommend
Great expertise!!
Job done very well no problems, very please with the results
Did a very good job
Javier was great. Very knowledgeable and thorough. Very nice to work with. North Valley is the best in the Valley
Very knowledgeable and helpful. Thank you.
Guys send text showing when they will show up. Very professional and know exactly what their doing. Great company 👌
Dependable, excellent service. David remains the best!
From calling the office, to the gentlemen that fixed the unit. Did amazing, very helpful
I did not realize that the air temp should be 65 for furnace/heat pump exam or 80 degrees for ac in the spring. I’m wondering if that is just for heat pumps because I have never had anyone talk about air temps in other homes I have owned.... More
I did not realize that the air temp should be 65 for furnace/heat pump exam or 80 degrees for ac in the spring. I’m wondering if that is just for heat pumps because I have never had anyone talk about air temps in other homes I have owned. Less
Both visits were great, professional, and knowledgeable!! Thank you for fixing our A/C uniit!! :)
Excellent customer service and follow through. The owner himself made a visit to our home to address a complicated issue and considering we had a home warranty I'm certain they did a lot of work for far less compensation than they deserved.... More
Excellent customer service and follow through. The owner himself made a visit to our home to address a complicated issue and considering we had a home warranty I'm certain they did a lot of work for far less compensation than they deserved. Less
On time, professional and well-trained technician. Highly recommend.
Several great points. Two of which are prompt response to repair needs and knowledgeable and dedicate repair personnel. And, as for the personnel, Bret was a relentless investigator and repairman getting to the bottom of our problem and fixing it! On a subsequent visit Cammeron was dedicated to making the final repairs WORK - and he DID! I am totally and impressed.... More
Several great points. Two of which are prompt response to repair needs and knowledgeable and dedicate repair personnel. And, as for the personnel, Bret was a relentless investigator and repairman getting to the bottom of our problem and fixing it! On a subsequent visit Cammeron was dedicated to making the final repairs WORK - and he DID! I am totally and impressed. Less
Our downstairs AC was not working properly and of course it was around 110 degrees outside. The service Technician was great and fixed it immediately on a Saturday. The nice thing was it was a very inexpensive fix and he showed me the part he replaced. North Valley is the best and very trustworthy.... More
Our downstairs AC was not working properly and of course it was around 110 degrees outside. The service Technician was great and fixed it immediately on a Saturday. The nice thing was it was a very inexpensive fix and he showed me the part he replaced. North Valley is the best and very trustworthy. Less
What a first class experience!! I made appointment on Tuesday, they came on Thursday ON TIME, and performed a number of tasks, including out door units check and validate performance, indoor units cleaned and validate performance, etc. Their exit report was all is working as they should with only periodic tune up required. Best of all was final bill less than $200!... More
What a first class experience!! I made appointment on Tuesday, they came on Thursday ON TIME, and performed a number of tasks, including out door units check and validate performance, indoor units cleaned and validate performance, etc. Their exit report was all is working as they should with only periodic tune up required. Best of all was final bill less than $200! Less
The technician that came over to our house was very friendly and professional. Great customer service. We will definitely be using their services again.... More
The technician that came over to our house was very friendly and professional. Great customer service. We will definitely be using their services again. Less
I appreciate the same day appointment and fix for my air conditioner. Always good service, nice technicians.
Very helpful
It's nice to have an A/C company you can trust, especially as the heat rises. After 15 years as a customer, and 2 new A/C units, I wouldn't use anyone else. Their prices are more than competitive and Kirk and his crew provide high-quality service. Highly recommend.... More
It's nice to have an A/C company you can trust, especially as the heat rises. After 15 years as a customer, and 2 new A/C units, I wouldn't use anyone else. Their prices are more than competitive and Kirk and his crew provide high-quality service. Highly recommend. Less
They are absolutely the worst company out their. They charged us for $1400+ for working parts and didn't fix the problem. Asked questions about why it's still not cooling. They wanted to sell us new unit. Absolutely refused to consider it could be anything else. Owner screamed at my wife . I crawled around and found a piece of duct work had come undone as indicated in picture below. Makes me won... More
They are absolutely the worst company out their. They charged us for $1400+ for working parts and didn't fix the problem. Asked questions about why it's still not cooling. They wanted to sell us new unit. Absolutely refused to consider it could be anything else. Owner screamed at my wife . I crawled around and found a piece of duct work had come undone as indicated in picture below. Makes me wonder how many other people they have done this too. Less
Kendra got me scheduled for a tech to clear my condensate line for the following day (non-emergency) but was called back within 30 minutes of scheduling for them to tell me they had a tech available that day, expediting my services and getting me taken care of much sooner! I will continue to recommend this business to my customers and anyone I know who is looking for anything A/C-related. Satisf... More
Kendra got me scheduled for a tech to clear my condensate line for the following day (non-emergency) but was called back within 30 minutes of scheduling for them to tell me they had a tech available that day, expediting my services and getting me taken care of much sooner! I will continue to recommend this business to my customers and anyone I know who is looking for anything A/C-related. Satisfied with their speedy service. Less
North Valley did an excellent job and was completely reliable during an AC outage. Happy to be one of their satisfied customers.
North Valley was able to diagnose and repair my HVAC after another company had six failed attempts. I’m very pleased with them! Highly recommend!
Good technician.
Great company! They are responsive and professional. Their tech, Brett, is extremely competent and knowledgeable.
North Valley saved the day when I was vacationing in remote Alaska, during which my house sitter reported that the AC had gone out. They got to my house as soon as possible (the next morning) and immediately diagnosed and fixed the issue (blown capacitor). And, they coordinated with my home warranty company. We came home to a cool house.... More
North Valley saved the day when I was vacationing in remote Alaska, during which my house sitter reported that the AC had gone out. They got to my house as soon as possible (the next morning) and immediately diagnosed and fixed the issue (blown capacitor). And, they coordinated with my home warranty company. We came home to a cool house. Less
I really appreciated North Valley Mechanical for coming out and taking a second look and giving us an honest opinion. They are wonderful to work with and easy to communicate with. Thank you Kendra and your team!... More
I really appreciated North Valley Mechanical for coming out and taking a second look and giving us an honest opinion. They are wonderful to work with and easy to communicate with. Thank you Kendra and your team! Less
They get the job done
awesome company
I was put in touch with North Valley Mechanical on two separate occasions through my home warranty company. Both times, they were great to deal with from start to finish. The office always contacted and responded to me promptly. They are always very courteous and professional. Technicians were able to identify the issue and fix it promptly. More recently, my AC stopped blowing out cold air in t... More
I was put in touch with North Valley Mechanical on two separate occasions through my home warranty company. Both times, they were great to deal with from start to finish. The office always contacted and responded to me promptly. They are always very courteous and professional. Technicians were able to identify the issue and fix it promptly. More recently, my AC stopped blowing out cold air in the middle of this crazy summer. I called another company on the approved list and the earliest appointment was 3 days later. When I called North Valley Mechanical, they sent someone out the very next day. The technician identified the problem within 5-10 minutes. Unfortunately, he didn't have the right replacement part so he wasn't able to fix it right then. He said someone from the office will reach out to me. In my desperation and brain fog from this heat, I reached out to the office via text, and they text me back immediately with another appointment for the very next day. The second technician came out and 40 minutes later, I am happily writing this review in the comfort of my own COLD home. Other cool thing - when the first technician came out, they sent me a link with his whereabouts as he was making his way to my house. This helped me to pull myself together prior to arrival. A few years back during another repair, I asked them give me a quote for a new AC unit. They sent someone to see me the very next day. Technicians were pretty straight forward. The two that came this time weren't the friendliest. However, I'm not bothered by it. Writing this more just as a FYI for readers. They were professional. They diagnosed and fixed my issue. That's what matters to me. Their level of service, speed and expedience impressed me. I recommend them! Less
Great service! Service Tech Dave is the BEST, most knowledgeable, straight-forward, honest & reliable. We have twice a year service with North Valley Mechanical for past 5 years, and they keep our 25-yr old AC tuned-up and running well. Recommend without hesitation.... More
Great service! Service Tech Dave is the BEST, most knowledgeable, straight-forward, honest & reliable. We have twice a year service with North Valley Mechanical for past 5 years, and they keep our 25-yr old AC tuned-up and running well. Recommend without hesitation. Less
We called at 3:00 to see if they could get someone out to fix our air conditioner. Couldn’t believe they had someone out within the hour. Fixed the problem and everyone was happy. Highly recommend them.... More
We called at 3:00 to see if they could get someone out to fix our air conditioner. Couldn’t believe they had someone out within the hour. Fixed the problem and everyone was happy. Highly recommend them. Less
Konner did a great job of setting up my mini split. Checked his work afterwards and made adjustments to ensure my mini split would work at an optimal level... More
Konner did a great job of setting up my mini split. Checked his work afterwards and made adjustments to ensure my mini split would work at an optimal level Less
The technician were punctual and thorough
This is a very good and honest company. They are my go to now for all of my AC issues/service. Highly recommend.
I have been using North Valley mechanical for years now. They always do a great job. Their professionalism is to be admired for sure, especially in today's times. I see no reason why I would ever need to use a different HVAC company again.... More
I have been using North Valley mechanical for years now. They always do a great job. Their professionalism is to be admired for sure, especially in today's times. I see no reason why I would ever need to use a different HVAC company again. Less
The mechanic was honest and did great work.
After going through 4 other places, north valley fixed my issue. They have been so helpful and willing to share information with me at every step.
Robert was very professional. His communication about the execution of the steps of the service, and the eventual new discovery of a problem which derailed the service to restore A/C operation, was greatly appreciated.... More
Robert was very professional. His communication about the execution of the steps of the service, and the eventual new discovery of a problem which derailed the service to restore A/C operation, was greatly appreciated. Less
Simple: N.V.M. was able to procure the multiple parts needed to repair my defective unit much faster than I could have myself (an avid do it yourselfer) on a very hot summer day .This shop reflects outstanding professionalism during troubleshooting, isolation, and repair. I will use them again for my future A/C needs.... More
Simple: N.V.M. was able to procure the multiple parts needed to repair my defective unit much faster than I could have myself (an avid do it yourselfer) on a very hot summer day .This shop reflects outstanding professionalism during troubleshooting, isolation, and repair. I will use them again for my future A/C needs. Less
I bought a new AC two years ago and have had North Valley maintain it several times a year. The service is always great and professional.
Great job and did exactly as they promissed.
We have been using North Valley Mechanical for both our home and office. Beau has been our service tech a couple of times and has always been very pleasant and knowledgeable. Our thermostat went out last night and they came out first thing this morning and got us back up and running! Highly recommend this company for anyone's HVAC needs.... More
We have been using North Valley Mechanical for both our home and office. Beau has been our service tech a couple of times and has always been very pleasant and knowledgeable. Our thermostat went out last night and they came out first thing this morning and got us back up and running! Highly recommend this company for anyone's HVAC needs. Less
They were nice, efficient, explained when I asked about what went wrong mechanically AND even offered to change my air filters when they saw them out.
Thank you for being prompt, professional, and knowledgeable.
All interactions with every person (in the office and with the technicians) have been caring and thoughtful and responsive - despite the heavy load I’m sure they are all under with the excessive heat wave. Far above other companies with whom I had contact.... More
All interactions with every person (in the office and with the technicians) have been caring and thoughtful and responsive - despite the heavy load I’m sure they are all under with the excessive heat wave. Far above other companies with whom I had contact. Less
North Valley was able to come on the same day, work with my warranty on getting my parts covered and returned same day to finish the repair. All in the 110 degree weather in Phoenix. My famiy and I were very grateful for their responsiveness!... More
North Valley was able to come on the same day, work with my warranty on getting my parts covered and returned same day to finish the repair. All in the 110 degree weather in Phoenix. My famiy and I were very grateful for their responsiveness! Less
great job! timely install. Very professional! Thank You
I promised that I'm going to testify if my trading and withdraw was successful' It takes so much time and effort to know the right Forex Trade Expert to win trade, After all my research I came in contact with Mrs. Kirkland Tina and I've learned a lot with her in these few times. I'm so impressed with the profit she helped me made, What I love about her is consistency, she's awesome. I just made ... More
I promised that I'm going to testify if my trading and withdraw was successful' It takes so much time and effort to know the right Forex Trade Expert to win trade, After all my research I came in contact with Mrs. Kirkland Tina and I've learned a lot with her in these few times. I'm so impressed with the profit she helped me made, What I love about her is consistency, she's awesome. I just made my withdrawal of $6,700. Reach out to her for the best forex trading results. Contact her via Email:[email protected] What sApp: +1 (970)638-3982 Facebook: Kirkland Tina Less
I have been using NVM for many years at various residences and income properties. They consistently provide phenomenal service from the front office to every single technician I've ever interacted with. I subscribe to their maintenance program at all of my homes, and have used them for complete HVAC installs, planning and designing HVAC systems for a substantial remodel, and regular repairs. The ... More
I have been using NVM for many years at various residences and income properties. They consistently provide phenomenal service from the front office to every single technician I've ever interacted with. I subscribe to their maintenance program at all of my homes, and have used them for complete HVAC installs, planning and designing HVAC systems for a substantial remodel, and regular repairs. The team has clear communication, a tracker to show you exactly where your tech is while he/she in route, before and after photos, and takes the time to work you through the current state of your system, recommendations, or options for repair/replacement. I'm so glad to have found my forever HVAC company. Less
We have been using North Valley Mechanical for many years, including a full-system upgrade and maintenance at our previous home as well as adding registers and maintenance at our current home. Kirk and his team are great - in fact, following a botched job from another company we used in a pinch, he came over himself last night from 5:45 - 7:15 to check and fix our AC.... More
We have been using North Valley Mechanical for many years, including a full-system upgrade and maintenance at our previous home as well as adding registers and maintenance at our current home. Kirk and his team are great - in fact, following a botched job from another company we used in a pinch, he came over himself last night from 5:45 - 7:15 to check and fix our AC. Less
They got to my store on time and gave me some great options to improve the air conditioning for my location.
Aundre friendly, professional.
We have used NVM for several years and are always impressed by their professionalism and ability to keep our old system working optimally! Had a/c go out recently and first young man worked 5 hours & couldn't find short. Had to go to hotel overnite to stay cool. Next day 2 more guys came, worked diligently for several hours, found short, replaced wiring, started our cool down process. Awesome job... More
We have used NVM for several years and are always impressed by their professionalism and ability to keep our old system working optimally! Had a/c go out recently and first young man worked 5 hours & couldn't find short. Had to go to hotel overnite to stay cool. Next day 2 more guys came, worked diligently for several hours, found short, replaced wiring, started our cool down process. Awesome job considering how old our unit is!! Great company! Less
Quick response and on time. Pleasant demeanor. Prompt next-day return with necessary specialty parts that other companies said were weeks out. Honored the AC warranty on parts...unlike the other company. Could not have asked for a better experience on an issues as dire as an AC down in the middle of a Phoenix July. I would not hesitate to hire them again and recommend their prompt, polite, a... More
Quick response and on time. Pleasant demeanor. Prompt next-day return with necessary specialty parts that other companies said were weeks out. Honored the AC warranty on parts...unlike the other company. Could not have asked for a better experience on an issues as dire as an AC down in the middle of a Phoenix July. I would not hesitate to hire them again and recommend their prompt, polite, and cost effective services. Less
Thank you so much for coming out on a rush basis for our 89 year old mom living with us! She can’t stop bragging how nice our repairman was and how hard he worked.... More
Thank you so much for coming out on a rush basis for our 89 year old mom living with us! She can’t stop bragging how nice our repairman was and how hard he worked. Less
It was an overall good experience.
Their tech David did a great job getting my AC running.
Always courteous and professional service from NVM - Thank you!
Great service and fast.
I had a great experience, the tech was professional and fixed my issue on the same day. I will definitely use North Valley again.
Greg Richards is the beacon of light in a dark, dark world.
We were so impressed with the young man that serviced our A/C… I got to call and get his name and ask for him for the next service. Our house is so much cooler after he worked on the A/C.... More
We were so impressed with the young man that serviced our A/C… I got to call and get his name and ask for him for the next service. Our house is so much cooler after he worked on the A/C. Less
I was having alot of issues with my warranty company. North Valley had done work for me previously with them so I contacted them. They got me in the next day and worked everything out with my warranty company. Andre was a great guy and tech and figured out my issue very quickly. Literally saved me from having to evacuate my house due to the heat.... More
I was having alot of issues with my warranty company. North Valley had done work for me previously with them so I contacted them. They got me in the next day and worked everything out with my warranty company. Andre was a great guy and tech and figured out my issue very quickly. Literally saved me from having to evacuate my house due to the heat. Less
Did a great job replacing our air handler. Joe coming for follow up was a great touch. Thanks for taking care of us.
Tech was great, explained the repair and tolerated all of my inane technical questions! :) nice job!
North Valley Mechanical is my "go to" company for AC maintenance and repair. They are honest, trustworthy and responsive. I've been using them for 20 years. I highly recommend them.... More
North Valley Mechanical is my "go to" company for AC maintenance and repair. They are honest, trustworthy and responsive. I've been using them for 20 years. I highly recommend them. Less
My a/c unit broke during a record breaking heat, unfortunately had to wait 2 weeks for my home warranty to get things done. North valley mechanical was contracted to replace it and had to come for repairs 3 different times… they have been very professional, prompt and on time. The girls answering the phones are super nice and understanding. If/when I’ll need hvac repairs in the future north valle... More
My a/c unit broke during a record breaking heat, unfortunately had to wait 2 weeks for my home warranty to get things done. North valley mechanical was contracted to replace it and had to come for repairs 3 different times… they have been very professional, prompt and on time. The girls answering the phones are super nice and understanding. If/when I’ll need hvac repairs in the future north valley mechanical will be my first call. Thanks for your help! Less
Always reliable and professional!! Would not go anywhere else!!
Used this company for years!! Always professional, techs are honest, and services are awesome. Would highly recommend!! Pat M
Thanks for the quick and effective AC work/fix.
Javier was courteous, friendly, knowledgeable, and very communicative. Problem was resolved immediately with one visit. Highly satisfied and would recommend.... More
Javier was courteous, friendly, knowledgeable, and very communicative. Problem was resolved immediately with one visit. Highly satisfied and would recommend. Less
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Worked thru issues and solved the problem without having to cost a fortune
My A/C went out and I received fast reliable service
The Gentleman who repaired my a/c was courteous and kind, he quickly assessed the situation and repaired it! After being without a/c for 5 days, this man was a Godsend and I am truly thankful for his work ethic, knowledge and professionalism! Please pay him well and keep him!!!... More
The Gentleman who repaired my a/c was courteous and kind, he quickly assessed the situation and repaired it! After being without a/c for 5 days, this man was a Godsend and I am truly thankful for his work ethic, knowledge and professionalism! Please pay him well and keep him!!! Less
Very responsive, had us up a going in no time.
The service man was on time and very respectful. He was good about explaining everything that was going on and was clear about pricing. I highly recommend them.... More
The service man was on time and very respectful. He was good about explaining everything that was going on and was clear about pricing. I highly recommend them. Less
I highly recommend them
Just a delight to work with
You need your Ac fixed, call these guys
Cameron was a great technician and do a fantastic job
We had great service and everything was fixed on time..very professional
Its a relief to not have to worry about my AC unit with summer coming up! Would highly recommend to anyone.
I spoke with the on-site tech, Joe, over the phone and he was extremely professional, patient, and helpful. He walked me through the steps to install my Ecobee smart thermostat - it works perfectly! I will be using North Valley Mechanical for all my HVAC needs going forward if that’s the level of customer care they always provide... More
I spoke with the on-site tech, Joe, over the phone and he was extremely professional, patient, and helpful. He walked me through the steps to install my Ecobee smart thermostat - it works perfectly! I will be using North Valley Mechanical for all my HVAC needs going forward if that’s the level of customer care they always provide Less
Always a good experience with North Valley Mechanical. Technicians are very professional and polite. Their work is reliable and done fast. Rates are very reasonable.... More
Always a good experience with North Valley Mechanical. Technicians are very professional and polite. Their work is reliable and done fast. Rates are very reasonable. Less
Expeditious service by a knowledgeable technician. Very satisfied with diagnosis and will be proceeding with the recommended service.
David is awesome.
Great service! They came in under budget. Very professional, very friendly.
North Valley Mechanical Technician called me (owner) to explain the problem and he had the solution and the problem was resolved and awesome outcome. Thank You.... More
North Valley Mechanical Technician called me (owner) to explain the problem and he had the solution and the problem was resolved and awesome outcome. Thank You. Less
While I cannot speak of the $$ value of the repair work of my HVAC system (went through warranty), I can speak to the quality of service of North Valley Mechanical. From the initial contact with office personnel to the technician (Beau) that did the repair work, I received very prompt, courteous, friendly service. When Beau arrived, he was friendly and professional--diagnosed the problem right aw... More
While I cannot speak of the $$ value of the repair work of my HVAC system (went through warranty), I can speak to the quality of service of North Valley Mechanical. From the initial contact with office personnel to the technician (Beau) that did the repair work, I received very prompt, courteous, friendly service. When Beau arrived, he was friendly and professional--diagnosed the problem right away. And while he wasn't able to do the repairs on the initial visit (it was a Saturday and parts needed to be ordered), he was able to get the a/c unit running to "tide us over" until the parts arrived. When the parts did come in, he repaired the unit and it wasn't long before our home was cool again! I would also like to speak to the "timeliness" of Beau's arrival--yes, I was given a "window" of time when I could expect the technician to arrive, and while that may seem annoying to some, I appreciate being given even a "ballpark" time of arrival. And both times Beau was scheduled to arrive, it was within the time frame I was given. I also received either a phone call or text message keeping me updated on his arrival time. An app was provided that enabled me to "watch" and know exactly when he pulled up to my house! I didn't have to sit around and wait all day--I went about business as usual, until the block of time I was given. I had a very positive experience with North Valley Mechanical and highly recommend them for a/c or heat repair work! Less
Very helpful with answering my questions.
I had a new AC unit installed by NVM in 2017 and they've been excellent while regularly servicing the unit.
Great service!
service man new what he was doing did his job and went on his way leaving me a satisfied customer
Installed 2 new AC units. Very professional, polite, & honest. 5 stars. Great company.
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Economy Great reset is here, cashless economy is here. Make more money with your free time. Invest in Forex and cryptocurrency trading. Professional and efficient broker. It's safe and lucrative, contact Mrs. Petra Louis on WhatsApp:+15853762579 or Email:[email protected] Less
Professional....on time....great service great receiving texts messages Hal hour prior
I have been a customer for more than 10 years. They are great.
Always a positive and productive experience.
The whole staff with North Valley Mechanical was great to work with, they got us in fast, diagnosed the problem and had us up and running the same day. Professional curtious staff reviewed all the options for our repair as well as the cost prior to completion so we knew what we were paying for and why. 100% the best HVAC experience I have ever had.... More
The whole staff with North Valley Mechanical was great to work with, they got us in fast, diagnosed the problem and had us up and running the same day. Professional curtious staff reviewed all the options for our repair as well as the cost prior to completion so we knew what we were paying for and why. 100% the best HVAC experience I have ever had. Less
Dave our technician was thorough, polite and professional
I call NVM to check my evaporative coolers as the company I had did not perform and I wanted the units in good shape for the heat of summer. Chris Kelly was the technician who came out and gave me the news I did not want to hear. Both units needed replacement, they were not worth repair. The quote I got from NVM was very fair. Most other companies wanted double the single install. NVM gave ... More
I call NVM to check my evaporative coolers as the company I had did not perform and I wanted the units in good shape for the heat of summer. Chris Kelly was the technician who came out and gave me the news I did not want to hear. Both units needed replacement, they were not worth repair. The quote I got from NVM was very fair. Most other companies wanted double the single install. NVM gave me a quote not charging for things like crane service twice so it was honest. Chris Kelly did my istall. It was a long day for him with two units, but he was pleasant and professional. I'm confident the units are exactly as they should be and will give years of service. NVM will do my maintenance as they have proven themselves. Very satisfied. Thank you. Less
I called them with an emergency, and being a new customer I thought I would have to wait a long time for an Appointment but they came the next day and fixed the issue , charged a fair price and I definitely will call them again when future issues arise!.... More
I called them with an emergency, and being a new customer I thought I would have to wait a long time for an Appointment but they came the next day and fixed the issue , charged a fair price and I definitely will call them again when future issues arise!. Less
The tech was very knowledgeable and quickly identified the issue and fixed it.
He was polite and did a great job
Great company!
North Valley Mechanical is excellent. Ryan did a thourough job with all AC checks - very good!
Great service as usual.
Came out the same day I called and repaired my a/c. Ryan, the tech, was AWESOME. I highly recommend North Valley Mechanical.
I had this company come out to do a yearly preventative maintenance AC inspection on my unit. They found a few critical areas that needed to be replaced in order to maximize the performance of my AC unit. Their technician was on time and explained in detail what needed to be done. I thought the overall cost for the service was extremely reasonable and now I have peace of mind that my AC unit will... More
I had this company come out to do a yearly preventative maintenance AC inspection on my unit. They found a few critical areas that needed to be replaced in order to maximize the performance of my AC unit. Their technician was on time and explained in detail what needed to be done. I thought the overall cost for the service was extremely reasonable and now I have peace of mind that my AC unit will hopefully get me through our insane crazy hot summers for a while longer. Less
My tenant called me. The A/C went out. My worst nightmare. Kendra and Brett were excellent. North Valley Mechanical diagnosed the unit on my rental within a few hours and they were able to replace the motor the next day. I am so thankful to know that I have such an amazing contractor that I can rely on so my client doesn't have to spend one moment more than absolutely necessary in discomfort... More
My tenant called me. The A/C went out. My worst nightmare. Kendra and Brett were excellent. North Valley Mechanical diagnosed the unit on my rental within a few hours and they were able to replace the motor the next day. I am so thankful to know that I have such an amazing contractor that I can rely on so my client doesn't have to spend one moment more than absolutely necessary in discomfort. Thank you, thank you, thank you. You all truly went above and beyond on this job and the prices were extremely reasonable as well. Less
The appointment was 4 days from the call and the repair another week later. I was told by the warranty company the diagnosis was not sent in for 2 days and only after 2,/10 requested it... More
The appointment was 4 days from the call and the repair another week later. I was told by the warranty company the diagnosis was not sent in for 2 days and only after 2,/10 requested it Less
great service on short notice thanks
Very good and complete.
Excellent Tech David Stites like always.....
I was referred to this company by a property manager that has used them many times.
We've always been satisfied with our service from North Valley Mechanical.
These guys are freakin awesome! I've sent them to multiple properties that I have and they have never let me down. They get right in there, they get it done and they stand by their work. The one time i had a unit that was just being a pain, they went back on it 3 times for me and never charged me after the first time. I know it was a difficult unit and no fault of theirs, just the way things a... More
These guys are freakin awesome! I've sent them to multiple properties that I have and they have never let me down. They get right in there, they get it done and they stand by their work. The one time i had a unit that was just being a pain, they went back on it 3 times for me and never charged me after the first time. I know it was a difficult unit and no fault of theirs, just the way things are some times. The people in the office will bend over backwards for you and they do everything short of free service to keep the customer happy. I would recommend them to any of my friends, and maybe even some of my enemies. Less
We have used North Valley Mechanical several times now and they have done a very good job each time. They have resolved issues other companies could not and we did not feel we were "sold" on additional services/repairs.... More
We have used North Valley Mechanical several times now and they have done a very good job each time. They have resolved issues other companies could not and we did not feel we were "sold" on additional services/repairs. Less
Cooler service
Good service.
I appreciate Chris being on time. He spent hours doing the Spring checkup. Very professional.
They honored their error, and returned to my home as soon as they were able, which I, with medical issues, really appreciated.
North Valley Mechanical is a company you can trust, staffed by personable and skilled professionals. Very ethical, great communications!
Great service and follow up with my home warranty company. Will ask for them again if I have any further issues.
Chris is my maintenance guy and he's the best. I appreciate how this company takes pics of all their work and sends to you so that you have for your files. Great service at every level.... More
Chris is my maintenance guy and he's the best. I appreciate how this company takes pics of all their work and sends to you so that you have for your files. Great service at every level. Less
Fantastic service and professional from the phone operator to the technician. Such an efficient and customer friendly experience. I wouldn’t recommend anyone else going forward.... More
Fantastic service and professional from the phone operator to the technician. Such an efficient and customer friendly experience. I wouldn’t recommend anyone else going forward. Less
I've been using this company for annual maintenance for a few years now. The Technicians are friendly, prompt, and thorough. They don't leave a mess and keep my a/c running great!... More
I've been using this company for annual maintenance for a few years now. The Technicians are friendly, prompt, and thorough. They don't leave a mess and keep my a/c running great! Less
Our technician was great, explained everything. Very satisfied with service and level of expertise!
Perfect group of professionals did a perfect replacement of my 15 year old AC. Will be using NVM again!Eric
North Valley Replaced the inside air handler and the 5 ton A coil due to a malfunction within the unit. About a 7 hour timeframe and was done. Took multiple phone calls to the warranty company Fidelity and North Valley over the course of 6 to 8 weeks for this air handler to be replaced. Not a timely response!... More
North Valley Replaced the inside air handler and the 5 ton A coil due to a malfunction within the unit. About a 7 hour timeframe and was done. Took multiple phone calls to the warranty company Fidelity and North Valley over the course of 6 to 8 weeks for this air handler to be replaced. Not a timely response! Less
On time and on budget! Tech reviewed 3 HVAC units, made recommendations where appropriate, clear and concise. Signed an ongoing annual contract, what s not to like?... More
On time and on budget! Tech reviewed 3 HVAC units, made recommendations where appropriate, clear and concise. Signed an ongoing annual contract, what s not to like? Less
Been using NVM for years to perform checkup and maintenance on my AC unit...great service and professional staff. Highly recommend
It was nice to ha e North Valley once again providing the AC Tune-up. They are on point and always do a professional job.
Great team . Reliable. Friendly. Highly recommended. This team is the best, from maintenance, install and responsiveness.
Excellent service, identified the problem which was a bad fan, removed it, and found a spare part in his truck he was able to install the same day. Only took a couple hours. Highly recommend.... More
Excellent service, identified the problem which was a bad fan, removed it, and found a spare part in his truck he was able to install the same day. Only took a couple hours. Highly recommend. Less
The guys and gals over at North Valley Mechanical are top notch! Excellent customer service, the techs talk to you in a manner you can understand. I greatly appreciate they're looking to help in the best economical way, not just push me into buying something unnecessary.... More
The guys and gals over at North Valley Mechanical are top notch! Excellent customer service, the techs talk to you in a manner you can understand. I greatly appreciate they're looking to help in the best economical way, not just push me into buying something unnecessary. Less
Installed 2 different series gold and silver. Per trane techs. the system is set up for failure and does not operate properly. The company still does not and will not resolve the matter. Even though Trane is willing to help with expenses to make the system right.... More
Installed 2 different series gold and silver. Per trane techs. the system is set up for failure and does not operate properly. The company still does not and will not resolve the matter. Even though Trane is willing to help with expenses to make the system right. Less
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Professional and trustworthy.
Their tech correctly diagnosed the problem as being the thermostat, and had a new one installed in a matter of minutes. I thought the cost was on the high side, but NVM took care of my problem less than 24 hours after it became a problem. They came when they said they would, and fixed everything correctly. I'm very satisfied.... More
Their tech correctly diagnosed the problem as being the thermostat, and had a new one installed in a matter of minutes. I thought the cost was on the high side, but NVM took care of my problem less than 24 hours after it became a problem. They came when they said they would, and fixed everything correctly. I'm very satisfied. Less
Field technician quickly diagnosed and solved problem.
Outstanding customer service, high quality, reliable, and affordable.
On time, professional and very conscientious.
Excellent service.
They do a great job, very thorough and I like how they send pics after so you can see they actually did the work, since it’s on the roof.
HVAC Inspection
The technician was very thorough in the work he did. He was here to replace a filter but he also cleaned the filter cage to be sure it was dust free. He was polite and careful in his work. Very much appreciated!... More
The technician was very thorough in the work he did. He was here to replace a filter but he also cleaned the filter cage to be sure it was dust free. He was polite and careful in his work. Very much appreciated! Less
Always very responsive and professional. Have used their services for many years for my residence and multiple rental properties. Highly recommend.
Excellent service
I took a few days to get the first appt and then parts had to be ordered and approved by warranty company. But once that was done the system seems to be running good!... More
I took a few days to get the first appt and then parts had to be ordered and approved by warranty company. But once that was done the system seems to be running good! Less
Our tech was awesome. Polite, efficient, on time and hard working.
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Excellent customer service from nice people
Every time I need NVM, they come through. Excellent customer service, punctuality, professionalism, and dedication to their customers. I'll never use another AC company, and I can't recommend highly enough.... More
Every time I need NVM, they come through. Excellent customer service, punctuality, professionalism, and dedication to their customers. I'll never use another AC company, and I can't recommend highly enough. Less
My HVAC unit stopped working properly in the high Arizona heat. Unable to have the 12 year old unit repaired for a reasonable price, I decided to purchase a new HVAC. I researched several companies and had them come out to look at the unit and give me estimates for a new one.Frank Bristyan previously had his own company and he installed the current unit. His company had merged with North Valley ... More
My HVAC unit stopped working properly in the high Arizona heat. Unable to have the 12 year old unit repaired for a reasonable price, I decided to purchase a new HVAC. I researched several companies and had them come out to look at the unit and give me estimates for a new one.Frank Bristyan previously had his own company and he installed the current unit. His company had merged with North Valley Mechanical and I was able to have him come over and provide me with an estimate. I can't say enough about this man and this company. They gave me a great estimate figure including the extended warranty I wanted. They also rushed the installation process for me and installed the new unit the morning after Labor Day.With the house being over 91 to 95° for 7 days, I had to destroy all of my bottled, canned and jared food. I can't imagine what else I would have lost or had damaged if that had continued. Thank goodness for my friends who let me stay at their homes and for North Valley Mechanical for coming through so wonderfully on the quote and quickly on the install. Give them, and FRANK, a call!! You'll be glad you did! Less
Great and friendly techs! Kept me informed with what the issues and resolution was.
Been a long time customer and they have always providedgood service and value.
Responsive & Professional Services!
N.V.M.’s response time was great! Especially in the middle of the summer heat. They quickly identify the problem and fixed it. They also recommended to our warranty company for a second repair, which was also approved and completed. Our service technician “Brett” did a great job and is a great ambassador for the company!... More
N.V.M.’s response time was great! Especially in the middle of the summer heat. They quickly identify the problem and fixed it. They also recommended to our warranty company for a second repair, which was also approved and completed. Our service technician “Brett” did a great job and is a great ambassador for the company! Less
Good company. This is the second AC issue that they have resolved. First was a new system, second AC was a coil replacement. Very satisfied with both jobs.... More
Good company. This is the second AC issue that they have resolved. First was a new system, second AC was a coil replacement. Very satisfied with both jobs. Less
I can't say enough about how the folks at NVM handled my A/C situation. Professional, prompt and really know their business.Thank you
Excellent service
Payne was professional, pleasent and explained the service he provided.
Service was prompt and satisfactory outcome
They did a great job. They communicated with us all the way. Even when the warranty company shipped the wrong parts. The guys were friendly and got us back up running….... More
They did a great job. They communicated with us all the way. Even when the warranty company shipped the wrong parts. The guys were friendly and got us back up running…. Less
Have always received thorough and diligent service from this company. Highly recommended.
The team always responds and helps me stay on track with scheduling maintenance. Brett is a fantastic service tech and has addressed any issues with professionalism and accuracy... More
The team always responds and helps me stay on track with scheduling maintenance. Brett is a fantastic service tech and has addressed any issues with professionalism and accuracy Less
Some of the best customer service that I've received in recent memory! The tech was polite, professional and timely. More impressive though was that when my air handler went out on a Friday after closing and after they had just ordered the part I needed, I called and left them a voicemail on Saturday letting them know that it had completely stopped working. Even though they were closed, I rece... More
Some of the best customer service that I've received in recent memory! The tech was polite, professional and timely. More impressive though was that when my air handler went out on a Friday after closing and after they had just ordered the part I needed, I called and left them a voicemail on Saturday letting them know that it had completely stopped working. Even though they were closed, I received a text message within an hour of my voicemail with an update and estimate of when I would hear from them on Monday. True to their word, I received a call first thing Monday morning to update me on the part arrival. I would definitely use them again and highly recommend them just based upon their quality work and customer service alone! Less
Everything perfect.
The technician went over and beyond to make sure that I was up and running on a hot summer day. He was incredibly professional and respectful. He exceeded my expectations.... More
The technician went over and beyond to make sure that I was up and running on a hot summer day. He was incredibly professional and respectful. He exceeded my expectations. Less
Great service!
Wonderful to deal with
Friendly, reliable, experienced. They corrected the 2 areas of installation from another company quickly.
The service tech was polite, clean and on time. He answered all my questions and seemed to do a good job. I would not hesitate to have him back in my home.... More
The service tech was polite, clean and on time. He answered all my questions and seemed to do a good job. I would not hesitate to have him back in my home. Less
The technician was able to diagnose the issue and obtain the part quickly. He had it repaired by 2pm.
Great service.
I would like to say thank you to Eli, and Jorge that went above and beyond to fix my AC. Thank you guys I really appreciate all your help. I will not hesitate to give them a call whenever I need any work done. Thank you guys!... More
I would like to say thank you to Eli, and Jorge that went above and beyond to fix my AC. Thank you guys I really appreciate all your help. I will not hesitate to give them a call whenever I need any work done. Thank you guys! Less
Cleaned a mini split AC unit very nicely!
The 3 guys that came out were TERRIFIC. There were 2 visits and they were thorough. Thank you. Sam
Great Company to do business with!! We are always very happy with the customer service and response time.
Quick response when our ac failed us. Would highly recommend!
Thorough, professional, good communication.
Love this business!
Quick response, super knowledgeable, professional.
Truly one of the great businesses in the Valley. I like Konnor a lot, but I have had the same amazing attention and responsiveness from every tech over the years.... More
Truly one of the great businesses in the Valley. I like Konnor a lot, but I have had the same amazing attention and responsiveness from every tech over the years. Less
Konor was polite, efficient and explained what he found and did throughout the job. I used to be a home warranty representative and we used North Valley Mechanical a lot. They are a great company.... More
Konor was polite, efficient and explained what he found and did throughout the job. I used to be a home warranty representative and we used North Valley Mechanical a lot. They are a great company. Less
Great service. Tech came out and fixed our ac issue fast and explained what work needed to be done prior to starting. Friendly and knowledgeable.
Everything went great— just as promised up front.
I showed up to my mattress store and the thermostat was blank-- it was super hot inside. I called North Valley Mechanical and they setup a time to come that was quick and convenient for my staff. Thermostat is now working and we are very happy. Thank you!... More
I showed up to my mattress store and the thermostat was blank-- it was super hot inside. I called North Valley Mechanical and they setup a time to come that was quick and convenient for my staff. Thermostat is now working and we are very happy. Thank you! Less
Two very friendly and expert guys who quickly fixed my botched DIY thermostat installation and gave the system a quick once over for no extra charge. Arrived well within the promised 30 minutes on this 104 degree day! Person who answered the phone was very friendly and helpful and I’m sure they we’re getting a lot of service calls that day. Keeping this number handy for any future needs.... More
Two very friendly and expert guys who quickly fixed my botched DIY thermostat installation and gave the system a quick once over for no extra charge. Arrived well within the promised 30 minutes on this 104 degree day! Person who answered the phone was very friendly and helpful and I’m sure they we’re getting a lot of service calls that day. Keeping this number handy for any future needs. Less
David always does a fantastic job!
Great service, would definitely consider using their service if needed in the future!
Professional and knowledgeable
repair of an ac unit. NVM has replaced two of my units over the years. Great service, price and very professional.
I loved how professional and customer service care this guy was. He knew his job and how to explain things.
The tech came out as scheduled and repaired the a/c condenser quickly. He was very professional and knowledgable.
Brett Arriaga was incredibly knowledgeable and made me feel super comfortable and extremely satisfied with the work he did! Highly recommend!!!
Chris Kelly was here and serviced the air conditioner. He was very informative and answered my questions well. He did a thorough job. He was friendly and personable. I asked him to send me a written copy of the work performed. Thank you... More
Chris Kelly was here and serviced the air conditioner. He was very informative and answered my questions well. He did a thorough job. He was friendly and personable. I asked him to send me a written copy of the work performed. Thank you Less
Chris is absolutely methodical in his service approach, but more importantly, he was mentoring an assistant named Rudy and although I obviously did not follow them though the service of my four A/C units, what I did hear Chris share for Rudy's benefit was beyond reproach from a service and customer satisfaction standpoint.... More
Chris is absolutely methodical in his service approach, but more importantly, he was mentoring an assistant named Rudy and although I obviously did not follow them though the service of my four A/C units, what I did hear Chris share for Rudy's benefit was beyond reproach from a service and customer satisfaction standpoint. Less
Ty-Ray is great! Arrives on time. Very professional, very respectful of me and my property. Appreciate the mask wearing, thank you. Intend to use this company again and again.... More
Ty-Ray is great! Arrives on time. Very professional, very respectful of me and my property. Appreciate the mask wearing, thank you. Intend to use this company again and again. Less
Thank you! Found these guys thru out home warranty and they were great! Love that they work with our carrier. We’ll request them again for sure next time.... More
Thank you! Found these guys thru out home warranty and they were great! Love that they work with our carrier. We’ll request them again for sure next time. Less
Always take care of us …
I never have to worry about those guys showing up or doing something improper. I feel comfortable leaving while they do the work knowing that it gets done properly. I have been using them for more than 5 years now and my experience with them is only getting better every time they come, which is twice a year.... More
I never have to worry about those guys showing up or doing something improper. I feel comfortable leaving while they do the work knowing that it gets done properly. I have been using them for more than 5 years now and my experience with them is only getting better every time they come, which is twice a year. Less
They are prompt and professional. Thank you.
Yesterday Aundre performed our semi-annual heating/air conditioning maintenance. He was prompt, very professional, and fixed a vibration in my attic that had been causing some noise. I hope he will be our technician in 6 months.... More
Yesterday Aundre performed our semi-annual heating/air conditioning maintenance. He was prompt, very professional, and fixed a vibration in my attic that had been causing some noise. I hope he will be our technician in 6 months. Less
Have used North Valley Mechanical for 9 years. They always do a great job.
North Valley Mechanical is great. Brett is an awesome technician who is excellent at diagnosing and fixing problems. He is very professional, courteous, and works quickly to get the job done. I always prefer to use North Valley Mechanical for my rental properties and home.... More
North Valley Mechanical is great. Brett is an awesome technician who is excellent at diagnosing and fixing problems. He is very professional, courteous, and works quickly to get the job done. I always prefer to use North Valley Mechanical for my rental properties and home. Less
The technician installed our new nest thermostat. Very thorough and just did a great job. Don't hesitate to give them a call!!
Excellent customer service and very friendly! Highly recommend!
No comment.
Very professional on time I would highly recommend this company and highly recommend my technician Bo. The schedulers and office people are very responsive very friendly... More
Very professional on time I would highly recommend this company and highly recommend my technician Bo. The schedulers and office people are very responsive very friendly Less
Great attitude people worked quickly everything put away when finished
We've been very happy with North Valley, they replaced our failing AC unit a few years ago, the new one has been outstanding (quiet, efficient, and has saved a bunch on our electric bill)! Our original installation request didn't work as planned but their team engineered a better solution on the spot and at no extra cost. In years since, their techs have done a great job and really take their tim... More
We've been very happy with North Valley, they replaced our failing AC unit a few years ago, the new one has been outstanding (quiet, efficient, and has saved a bunch on our electric bill)! Our original installation request didn't work as planned but their team engineered a better solution on the spot and at no extra cost. In years since, their techs have done a great job and really take their time with the routine maintenance appointments, they go out of their way to make sure everything gets done right. Less
Spoke with Garrett and he was super informative and helpful with everything.
We've used NVM for many years. Service, and customer service, are always excellent.
The team was fantastic. They updated me on everything they were doing. The team was polite, informative and professional. Jim was patient with all my questions. I highly recommend North Valley Mechanical.... More
The team was fantastic. They updated me on everything they were doing. The team was polite, informative and professional. Jim was patient with all my questions. I highly recommend North Valley Mechanical. Less
We were very happy with the whole installation process. The crew and supervisor were very communicative from the beginning to the end. No complaints here! very clean and neat. We are very happy with the variable speed heat pumps and the I-wave. Everyone in the family has said their allergies and asthma have dramatically improved. I only wish I had done this sooner. Thank you Jim Reed and R... More
We were very happy with the whole installation process. The crew and supervisor were very communicative from the beginning to the end. No complaints here! very clean and neat. We are very happy with the variable speed heat pumps and the I-wave. Everyone in the family has said their allergies and asthma have dramatically improved. I only wish I had done this sooner. Thank you Jim Reed and Ramon. Less
My warranty company referred this company. The HVAC tech didn't know what he was doing and had no clue how to set my thermostat (which is where the problem stemmed) so that it doesn't keep circulating. My neighbor ended up fixing it in 2 minutes when the tech from this HVAC company couldn't figure out how to stop the circulating feature...even after googling a YouTube "How-to". After he watched a... More
My warranty company referred this company. The HVAC tech didn't know what he was doing and had no clue how to set my thermostat (which is where the problem stemmed) so that it doesn't keep circulating. My neighbor ended up fixing it in 2 minutes when the tech from this HVAC company couldn't figure out how to stop the circulating feature...even after googling a YouTube "How-to". After he watched a video, he pretty much just said, your thermostat is fine and everyone works. After he left, it started circulating again. Turns out, the thermostat WAS actually on a schedule where it was on auto/circulating during different times of the day even though it wasn't programmed for different temperatures for different days/times. He literally couldn't figure it out even though the thermostat clearly said, on the screen, auto/circ. He suggested I just buy a new thermostat. I can't imagine this guy can figure out an entire HVAC system, let alone repair anything. He probably just tells people to replace their HVAC unit. Less
The install was so smooth. They came when they said and finished and cleaned up at exact time they had said. Very conscientious workers! Very pleasef... More
The install was so smooth. They came when they said and finished and cleaned up at exact time they had said. Very conscientious workers! Very pleasef Less
Very professional
Very professional service, on time, and a good price. I'll always use these guys.
At the scheduled fall maintenance, David advised me that I wold have to decide whether to choose to repair my aging unit, which would be costly, or replace the unit. The choice was mine and it was clear. You replaced my unit the very next week. Now my home will be warm when the nights get cool, and it will be cool when the days heat up again. Thanks.... More
At the scheduled fall maintenance, David advised me that I wold have to decide whether to choose to repair my aging unit, which would be costly, or replace the unit. The choice was mine and it was clear. You replaced my unit the very next week. Now my home will be warm when the nights get cool, and it will be cool when the days heat up again. Thanks. Less
Konner was extremely knowledgeable and provided good insight and suggestions. No pressure sales.
Great business!! David was on-time, professional and took the time to find the problem and fix it as opposed to trying to sell me an A/C as most other companies do. Very happy. Will refer you if anyone needs A/C heating help.... More
Great business!! David was on-time, professional and took the time to find the problem and fix it as opposed to trying to sell me an A/C as most other companies do. Very happy. Will refer you if anyone needs A/C heating help. Less
They saved me almost TEN THOUSAND DOLLARS!! I was told by two other service providers that I needed to replace my unit, but Konner explained they just needed to clean the coils and I'd be fine! That was HUGE!! They definitely have the best interest of the client in mind! Lori... More
They saved me almost TEN THOUSAND DOLLARS!! I was told by two other service providers that I needed to replace my unit, but Konner explained they just needed to clean the coils and I'd be fine! That was HUGE!! They definitely have the best interest of the client in mind! Lori Less
Fast appointment, had the parts on hand fixed in same service call. Friendly
NVM saved us from spending thousands on new units a couple of years ago that another company told us we needed. They fixed the problem, and suggested maintenance package to help keep our units running smoothly. Techs and office staff are always professional, and I love that they never try to upsell us on anything!!... More
NVM saved us from spending thousands on new units a couple of years ago that another company told us we needed. They fixed the problem, and suggested maintenance package to help keep our units running smoothly. Techs and office staff are always professional, and I love that they never try to upsell us on anything!! Less
From start to finish everything went well. The sales and installation people were very professional.
Technician arrived at the appointed time, explained what he was going to do, proceed to check our AC and reported no issues, except that the fins needed cleaning, and they would take care of it at the next inspection.... More
Technician arrived at the appointed time, explained what he was going to do, proceed to check our AC and reported no issues, except that the fins needed cleaning, and they would take care of it at the next inspection. Less
Preseason tuneup. We are ready for summer. Thanks to North Valley Me hanical!
Communication was great. Tech was on time and explained issue very clearly including showing me the part that was replaced. Would recommend this company!... More
Communication was great. Tech was on time and explained issue very clearly including showing me the part that was replaced. Would recommend this company! Less
Everyone I’ve dealt with has been professional, capable and responsive. The repair work was scheduled quickly and completed efficiently. They are all about getting the job done.... More
Everyone I’ve dealt with has been professional, capable and responsive. The repair work was scheduled quickly and completed efficiently. They are all about getting the job done. Less
Great response and extremely professional. The tech took the time to explain everything and resolve the issue.
Great work, always fast response.
The technician, David, was very friendly, helpful, and knowledgeable. When I called, Zach, was friendly and helpful and was able to schedule my appointment for the same day.... More
The technician, David, was very friendly, helpful, and knowledgeable. When I called, Zach, was friendly and helpful and was able to schedule my appointment for the same day. Less
Always a great experience
North Valley always does a good job with fair pricing
North Valley Mechanical installed our HVAC in our Scottsdale condo. Arrived on time, completed the work efficiently with no mess, communication and follow up was excellent. Highly recommend.... More
North Valley Mechanical installed our HVAC in our Scottsdale condo. Arrived on time, completed the work efficiently with no mess, communication and follow up was excellent. Highly recommend. Less
I called Kirk because I was putting in a new kitchen and I had an issue with the ductwork. My new stove duct didn’t fit my old stove duct and Kirk came to the rescue. In a day, he came up with a design, build the internal ductwork, and then installed it and the new stove hood. Amazing work! Nicely done fellas.... More
I called Kirk because I was putting in a new kitchen and I had an issue with the ductwork. My new stove duct didn’t fit my old stove duct and Kirk came to the rescue. In a day, he came up with a design, build the internal ductwork, and then installed it and the new stove hood. Amazing work! Nicely done fellas. Less
I have utilized NVM for years. No one else is permitted to do any HVAC work in my home but then. This is a family owned business with family values. I highly recommend their service.... More
I have utilized NVM for years. No one else is permitted to do any HVAC work in my home but then. This is a family owned business with family values. I highly recommend their service. Less
Great service
North Valley Mechanical is a very good company to call if you need ac help. They brought to my home 2 portable ac units for me to use until everything was installed.... More
North Valley Mechanical is a very good company to call if you need ac help. They brought to my home 2 portable ac units for me to use until everything was installed. Less
I can't say enough good things about North Valley Mechanical! They are incredibly professional, responsive, and take care of everything in an extremely timely manner. They diagnosed the issue with our AC system the day after we originally called, gave us several options to choose from and explained each option in detail to us, and had everything installed 2 days later. I will never use another AC... More
I can't say enough good things about North Valley Mechanical! They are incredibly professional, responsive, and take care of everything in an extremely timely manner. They diagnosed the issue with our AC system the day after we originally called, gave us several options to choose from and explained each option in detail to us, and had everything installed 2 days later. I will never use another AC company again! Less
North Valley Mechanical is a 5 star company. Their team takes a comprehensive approach to my HVAC problems getting them fixed for long term operations and keeps me informed on the status of the project until it is completed. Thanks.... More
North Valley Mechanical is a 5 star company. Their team takes a comprehensive approach to my HVAC problems getting them fixed for long term operations and keeps me informed on the status of the project until it is completed. Thanks. Less
North Valley Mechanical installed our new HVAC system four years ago, and has maintained it ever since. The entire experience has been superb. Can’t recommend them highly enough.... More
North Valley Mechanical installed our new HVAC system four years ago, and has maintained it ever since. The entire experience has been superb. Can’t recommend them highly enough. Less
North Valley Mechanical came out and identified the issue immediately. The technician provided some tips on maintenance and care of our AC which I appreciated. I was pressed for time and stressed out because we had contractors arriving the next day to work inside the house. Thank you NVM!... More
North Valley Mechanical came out and identified the issue immediately. The technician provided some tips on maintenance and care of our AC which I appreciated. I was pressed for time and stressed out because we had contractors arriving the next day to work inside the house. Thank you NVM! Less
Completely satisfied.
North Valley Mechanical has been our “go to” team for the last 8 years.
Technician is professional and great communication and care in interacting with customer.
Ty was very helpful in explaining the problem and what was required to correct it. He was very polite and professional.
Fixed my issue quickly and was fun to interact with. Very personable tech! Did a great job.
Been using NVM through One Guard for a few years. They have been great! Brett is my tech. He is awesome! Knows my unit inside out. Always makes sure that he goes everything to make sure we are set for summers and winters. NVM does their very best to get out to my house quickly if I am having an issue. Highly recommend them.... More
Been using NVM through One Guard for a few years. They have been great! Brett is my tech. He is awesome! Knows my unit inside out. Always makes sure that he goes everything to make sure we are set for summers and winters. NVM does their very best to get out to my house quickly if I am having an issue. Highly recommend them. Less
Very prompt and excellent communication.
They fixed a leaking drain pan and cleaned really clogged coils. They took the time to evaluate the problem which was not immediately discernible and repaired them rather than immediate going to the replacement option. They truly hear you.... More
They fixed a leaking drain pan and cleaned really clogged coils. They took the time to evaluate the problem which was not immediately discernible and repaired them rather than immediate going to the replacement option. They truly hear you. Less
Our house was up to 87 degrees inside. Garret came quite early in our timeframe window and was totally friendly and professional. He got our house cooling in no time, and it was an overall great experience. Highly recommend him as a technician, and will definitely use them again in the future. Only downside is they are open here 8-5pm, but in this AZ heat, they’d probably be working all night l... More
Our house was up to 87 degrees inside. Garret came quite early in our timeframe window and was totally friendly and professional. He got our house cooling in no time, and it was an overall great experience. Highly recommend him as a technician, and will definitely use them again in the future. Only downside is they are open here 8-5pm, but in this AZ heat, they’d probably be working all night long if not. They are very responsive when they get in at 8 am. So while we did wait until morning, it was a great experience with how efficient he got the job done. Super grateful. 😊 Less
NVM has been out to our house before. We have a home warranty and they sent another company to repair our ac that was not working. Within 3 days it went out again. Poor customer Service so I asked my Home Warranty if they could send North Valley again. SAME GREAT QUALITY SERVICE. Highly recommend calling them first for your AC/Heating needs. Within 30 minutes they had troubleshooted the prob... More
NVM has been out to our house before. We have a home warranty and they sent another company to repair our ac that was not working. Within 3 days it went out again. Poor customer Service so I asked my Home Warranty if they could send North Valley again. SAME GREAT QUALITY SERVICE. Highly recommend calling them first for your AC/Heating needs. Within 30 minutes they had troubleshooted the problem, fixed the unit and my ac was blowing ice cold again. Thanks to all the terrific staff that assisted in making my family comfortable in my home again. Less
Diagnosed problem quickly and had unit up and running in no time. Happy except came after the 4 hour schedule window.
Clean, honest, and knowledgeable. Highly recommend....
They did a great job!
NVM installed our A/C unit in August 2013 and we can’t be more pleased with the service by several technicians since installation. Early Saturday morning I stepped into our bathroom and instantly found myself standing in water. There was a huge water balloon hanging from the ceiling dripping water onto our floor. After a brief cleaning I arranged for a large bucket to catch the water but didn’t ... More
NVM installed our A/C unit in August 2013 and we can’t be more pleased with the service by several technicians since installation. Early Saturday morning I stepped into our bathroom and instantly found myself standing in water. There was a huge water balloon hanging from the ceiling dripping water onto our floor. After a brief cleaning I arranged for a large bucket to catch the water but didn’t puncture the balloon. I was upset that there was no service on the weekend but I did call NVM and left a message. After calling another service provider and paying them for no work I received a message from NVM that they would get someone there on Sunday. We stayed in a hotel on Saturday night and the tech arrived earlier than expected on Sunday. He was terrific and corrected the problem after having spent 2 1/2 hours in the attic. We were very pleased with the work and the professional way this was handled by NVM. On that day we confirmed our commitment to them. Less
I would highly recommend!! North Valley Mechanical was great from their response to my issue to the repairs. The repairman was amazing!Thank you North Valley I will certainly recommend!!!!!... More
I would highly recommend!! North Valley Mechanical was great from their response to my issue to the repairs. The repairman was amazing!Thank you North Valley I will certainly recommend!!!!! Less
Dave was very professional and did a great job at explaining to me what the problem was. I use this company for my AC maintenance and I highly recommend them. Thx Dave!... More
Dave was very professional and did a great job at explaining to me what the problem was. I use this company for my AC maintenance and I highly recommend them. Thx Dave! Less
Our technician was Jorge. He was outstanding. Knows his trade very well and is a great communicator. NVM was extremely fast to respond and address the problem. I highly recommend them.... More
Our technician was Jorge. He was outstanding. Knows his trade very well and is a great communicator. NVM was extremely fast to respond and address the problem. I highly recommend them. Less
A difficult install that many can not do. We were very pleased! Thank you!
Great service, great customer care, knowledgable and friendly staff. These guys have always treated me fairly and honestly, which can be hard to find in this industry. I would strongly recommend to others for new equipment as well as service.... More
Great service, great customer care, knowledgable and friendly staff. These guys have always treated me fairly and honestly, which can be hard to find in this industry. I would strongly recommend to others for new equipment as well as service. Less
They're always very professional and knowledgeable. The problem either gets fixed, or they order the correct parts and come out for installation when the parts arrive. We have a complicated air handling system but they keep it going!... More
They're always very professional and knowledgeable. The problem either gets fixed, or they order the correct parts and come out for installation when the parts arrive. We have a complicated air handling system but they keep it going! Less
I've been using NVM for years and I have referred them to several of my clients. As a high producing Realtor in Scottsdale for over 20 years I need a company I can trust and depend on, NVM is that company!... More
I've been using NVM for years and I have referred them to several of my clients. As a high producing Realtor in Scottsdale for over 20 years I need a company I can trust and depend on, NVM is that company! Less
i had several problems with an hvac unit, only 7 years old. The past few months i had several repairs and still was not working properly. I called NVM to come out to trouble shoot the unit as the others were not finding the problem. The tech found the problem immediately,... More
i had several problems with an hvac unit, only 7 years old. The past few months i had several repairs and still was not working properly. I called NVM to come out to trouble shoot the unit as the others were not finding the problem. The tech found the problem immediately, Less
Tech was very professional, spent 2 hours on our hot roof in July to locate the AC issue. Thinks the freon was overcharged, now it's working and blowing cold air again. Thank you!... More
Tech was very professional, spent 2 hours on our hot roof in July to locate the AC issue. Thinks the freon was overcharged, now it's working and blowing cold air again. Thank you! Less
They showed on time and really did a great job.
North Valley was amazing. We live in Canada, and the service tech was able to fix our AC the same day I called. What a great experience. We will inform our HOA of the wonderful service we received from North Valley!... More
North Valley was amazing. We live in Canada, and the service tech was able to fix our AC the same day I called. What a great experience. We will inform our HOA of the wonderful service we received from North Valley! Less
Took the time to investigate and look at all vents of house. Arrived on time and explained problems/solutions very well . They also installed my new thermostat at hourly rate, $125 total. I also had them do some work in 2019, on time, professional, fixed AC problem. Both times great . I asked my home warranty provider to assign them as the company to fix my AC.... More
Took the time to investigate and look at all vents of house. Arrived on time and explained problems/solutions very well . They also installed my new thermostat at hourly rate, $125 total. I also had them do some work in 2019, on time, professional, fixed AC problem. Both times great . I asked my home warranty provider to assign them as the company to fix my AC. Less
Always very responsive, same-day when necessary. Always professional, crews clean up well after service. Best HVAC team I’ve ever dealt with.
On time and they get the job done .
My warranty recommended this company. The tech came out (Richard I believe was his name) and caused more problems. He said he replaced the motor and had to come back less than an hour later because the AC still wasn’t working and as it turns out he knocked the air duct off in the attic and was unwilling to fix it. (The new AC tech I hired said air ducts just don’t fall off and the last guy was ne... More
My warranty recommended this company. The tech came out (Richard I believe was his name) and caused more problems. He said he replaced the motor and had to come back less than an hour later because the AC still wasn’t working and as it turns out he knocked the air duct off in the attic and was unwilling to fix it. (The new AC tech I hired said air ducts just don’t fall off and the last guy was negligent). Anyway he said he needed authorization from the home warranty company to fix it and they were closed but I said I will pay you or someone from your company to fix it now and he said to call someone else. Not willing to work and leave customers in the heat. This is your job or find a new career! Lazy and unprofessional. Made us wait 4 days for the appointment too. Run away! Less
They were able to send someone out quickly to repair my unit. The serviceman arrived on time and patiently explained the problem and answered my questions. I will use them again.... More
They were able to send someone out quickly to repair my unit. The serviceman arrived on time and patiently explained the problem and answered my questions. I will use them again. Less
If our AC unit should ever need servicing, I hope Bret will be available. He was dedicated to the task of getting our unit to perform as it was intended when manufactured-24 years ago-and it did!!... More
If our AC unit should ever need servicing, I hope Bret will be available. He was dedicated to the task of getting our unit to perform as it was intended when manufactured-24 years ago-and it did!! Less
Cameron was excellent.
I have worked with Kirk and his team for more than 20 years without so much as a peep. Highly knowledgeable and well trained staff at all levels. I wouldn't even consider another company.... More
I have worked with Kirk and his team for more than 20 years without so much as a peep. Highly knowledgeable and well trained staff at all levels. I wouldn't even consider another company. Less
Brett the technician was very courteous and well trained in his craft. He gave the most detailed explanation of what he performed on our a/c unit that I have ever heard. Thank you Brett and North Valley Mechanical! We will definitely refer you to friends and family.... More
Brett the technician was very courteous and well trained in his craft. He gave the most detailed explanation of what he performed on our a/c unit that I have ever heard. Thank you Brett and North Valley Mechanical! We will definitely refer you to friends and family. Less
They are efficient and professional. The technician was courteous and listened to the issues prior to fixing the issues.
Very professional, friendly, and got the AC up and running quickly.
Cameron was the most professional service worker we've come across in more than a decade. He was helpful and had an incredible customer focus. He was extremely thorough and knowledgeable. I can't say enough good things about our experience with Cameron.... More
Cameron was the most professional service worker we've come across in more than a decade. He was helpful and had an incredible customer focus. He was extremely thorough and knowledgeable. I can't say enough good things about our experience with Cameron. Less
I don’t know where to start with my one of kind experience that I had with NVM and their amazing technician, Jorge! On June 15th, 2021 right when it happened to be the hottest day in Phoenix my AC seemed to be working fine, but things changed the morning after! Our AC stopped working, and the temperature in our house kept going up. I had a full house with both my wife’s and my parents in town who... More
I don’t know where to start with my one of kind experience that I had with NVM and their amazing technician, Jorge! On June 15th, 2021 right when it happened to be the hottest day in Phoenix my AC seemed to be working fine, but things changed the morning after! Our AC stopped working, and the temperature in our house kept going up. I had a full house with both my wife’s and my parents in town who are seniors and can’t tolerate too much heat. I called my home insurance and put in a request; within an hour I received a call from NVM and they had me scheduled for Friday, June 18th originally. When I brought to their attention that I have my wife who is under medication and parents at their senior ages, they didn’t hesitate to offer an option of sending someone over earlier if they had any cancellations. After 2 hours I received a call from NVM that they were going to send a technician over who happened to be in our neighborhood! I was AMAZED and beyond GRATEFUL! Once the amazing technician Jorge arrived within no time he was able to identify the issue and told me that he will take care of it within same day! I didn’t see that coming, since everything happened in such a short notice! But he did fix it!! He replaced the whole AC Engine that was broken and our AC started working within less than 8 of it deciding not to work. I am beyond satisfied with the Amazing experience I had with NVM and would recommend it to everyone! This is how you define a GRRAT customer service!! Thank you!! Less
The company is awesome. Every part of the process went smoothly. Everyone was professional. On time. And, my new system is great.
Professional and prompt service
These guys were professional and upgraded one of my AC units with a new coil. This job required a 'call back' but it was a minor detail and DAVID shot the problem in no time. I can't say enough about North Valley Mechanical!... More
These guys were professional and upgraded one of my AC units with a new coil. This job required a 'call back' but it was a minor detail and DAVID shot the problem in no time. I can't say enough about North Valley Mechanical! Less
Have extended the life of my ac unit.
I have been with NVM for over 20 years! I have had nothing but expert & reliable service!
Great service
North Valley Mechanical installed and maintained the AC units at my old house and when I moved, I asked them to maintain the unit at my new place. The unit was fairly new, about 3 years old, and had not been maintained regularly. The technician did more work than usual and got the unit cleaned and into great shape. He was professional, articulate, and efficient. Great job!!... More
North Valley Mechanical installed and maintained the AC units at my old house and when I moved, I asked them to maintain the unit at my new place. The unit was fairly new, about 3 years old, and had not been maintained regularly. The technician did more work than usual and got the unit cleaned and into great shape. He was professional, articulate, and efficient. Great job!! Less
I am very happy with the service they provided...The tech was great
We had Garrett out through our home warranty for a a/c tune up. He did a great job and provided us with pertinent information regarding our unit. I usually don’t do memberships and such but it was definitely worth it to keep my unit running good!... More
We had Garrett out through our home warranty for a a/c tune up. He did a great job and provided us with pertinent information regarding our unit. I usually don’t do memberships and such but it was definitely worth it to keep my unit running good! Less
Excellent, quality service with knowledgeable and professional techs. North Valley Mechanical is our “go to” for HVAC service and maintenance.
The service man was excellent, thorough, and kind.
North Valley Mechanical was very thorough and Cameron explained in detail everything they did in servicing our air conditioner. We were very pleased with North Valley Mechanical and will use them in the future.... More
North Valley Mechanical was very thorough and Cameron explained in detail everything they did in servicing our air conditioner. We were very pleased with North Valley Mechanical and will use them in the future. Less
We have 3 units that that needed maintenance to our newly purchased home and needed a good inspect. They are 15yrs old and we expected the worst from the outcome of the checkup. The tech (Dave) gave me a 30 min heads up call as requested and arrived on time. He was very thorough with his review as documented in the post inspect email report and pictures. He indicated that other than possibly get... More
We have 3 units that that needed maintenance to our newly purchased home and needed a good inspect. They are 15yrs old and we expected the worst from the outcome of the checkup. The tech (Dave) gave me a 30 min heads up call as requested and arrived on time. He was very thorough with his review as documented in the post inspect email report and pictures. He indicated that other than possibly getting some float switches installed, the system was in great shape for the years it had on it. We appreciate this company not trying to upsell any unnecessary items as we are new to owning a home with 3 - not so new units and wouldn’t know any better had he tried to sell us the catalog. Straightforward and honest. Couldn’t ask for more. Thanks, NVM! - Jay and Megan Less
Showed up in time and took all precautions to ensure house stayed clean while working inside. He found and issue and fixed while on site. Would highly recommend... More
Showed up in time and took all precautions to ensure house stayed clean while working inside. He found and issue and fixed while on site. Would highly recommend Less
The technician was very friendly, professional and took time to explain the problem and how it was resolved.
We've used North Valley for AC/Heating maintenance over the years through our home warranty company and they have consistently provided excellent service. We recently signed up for a maintenance plan and they were out to clean and service both of our units in advance of the Phoenix summer. Some minor repairs were required and now we're set for a cool summer.... More
We've used North Valley for AC/Heating maintenance over the years through our home warranty company and they have consistently provided excellent service. We recently signed up for a maintenance plan and they were out to clean and service both of our units in advance of the Phoenix summer. Some minor repairs were required and now we're set for a cool summer. Less
came within 24 hours and had the critical part in the truck!
Very professional, efficient and clearly explains what is being done. I have asked for Tyree to return to do A/C services because he has been great in the past.... More
Very professional, efficient and clearly explains what is being done. I have asked for Tyree to return to do A/C services because he has been great in the past. Less
Tech arrived on time, was very covid conscious, curteous and thorough, taking as much time as needed to do the maintenance work on my ac system.
Used these guys to repair my A/C unit. The Compressor was kicking on and off. Called North Valley and they came out, diagnosed the issue, and repaired it same day. Everyone from the people that called and setup the appointment to the people that repaired the A/C unit were awesome.... More
Used these guys to repair my A/C unit. The Compressor was kicking on and off. Called North Valley and they came out, diagnosed the issue, and repaired it same day. Everyone from the people that called and setup the appointment to the people that repaired the A/C unit were awesome. Less
The tech was very professional and personable. He appeared very knowable and went straight to work. Had our A/C up and running in no time. I would definitely recommend them... More
The tech was very professional and personable. He appeared very knowable and went straight to work. Had our A/C up and running in no time. I would definitely recommend them Less
Very professional
On time and polite and finished the job on time
August 3 2024 UPDATE: my American Standard unit BROKE AGAIN today. They replaced the compressor two years ago, when I was without AC for 55 hrs in 114F heat. The unit is 10 years old, is serviced every six months. No techs available for two days. I am an elderly person who is not happy with the unit or company.... More
August 3 2024 UPDATE: my American Standard unit BROKE AGAIN today. They replaced the compressor two years ago, when I was without AC for 55 hrs in 114F heat. The unit is 10 years old, is serviced every six months. No techs available for two days. I am an elderly person who is not happy with the unit or company. Less
We have been customers of North Valley Mechanical for nearly twenty years. They are highly skilled, knowledgeable, and friendly. And they always know what to do to make the AC units run well. Our regular technician, David, is truly remarkable. He has kept our units running for 15 plus years.... More
We have been customers of North Valley Mechanical for nearly twenty years. They are highly skilled, knowledgeable, and friendly. And they always know what to do to make the AC units run well. Our regular technician, David, is truly remarkable. He has kept our units running for 15 plus years. Less
This company serviced my old AC, installed a new AC & has performed service maintenance on my new AC! I’ve also referred them to others. Fair price & exceptional professional services!... More
This company serviced my old AC, installed a new AC & has performed service maintenance on my new AC! I’ve also referred them to others. Fair price & exceptional professional services! Less
Very knowledgeable and efficient
North Valley Mechanical just installed a new A/C unit at our home and we could not have been more pleased with the job they did. Jorge, Maikol and Nathan showed up right on time and were very professional, experienced and extremely polite. They did a great job with the clean up as well!I would highly recommend this company and will continue to use them in the future!Dave & Kelly... More
North Valley Mechanical just installed a new A/C unit at our home and we could not have been more pleased with the job they did. Jorge, Maikol and Nathan showed up right on time and were very professional, experienced and extremely polite. They did a great job with the clean up as well!I would highly recommend this company and will continue to use them in the future!Dave & Kelly Less
I have used this company to replace the AC units in my condo and home. The condo AC gave out in the summer, and this was the only company that actually showed up, followed through with a quote, and completed the install. Soooo....basically I was stuck with them, but due to the quality of their service I continued the relationship. . I just had to replace my home AC this month. Every employee f... More
I have used this company to replace the AC units in my condo and home. The condo AC gave out in the summer, and this was the only company that actually showed up, followed through with a quote, and completed the install. Soooo....basically I was stuck with them, but due to the quality of their service I continued the relationship. . I just had to replace my home AC this month. Every employee from the original tech, “comfort specialist” (the guy that gives the quote/schedules the install), and the install technicians, were friendly and professional. Less
I can not speak more highly about this company. I had three air conditioning units replaced. They were there when they said they would. When they arrived, they arrived in force. 6 trucks and 9 guys showed up. The were friendly and very helpful. The installed 3 huge unit in one day. They never stopped working. The crews were great and we are so happy with this company. I would never use a... More
I can not speak more highly about this company. I had three air conditioning units replaced. They were there when they said they would. When they arrived, they arrived in force. 6 trucks and 9 guys showed up. The were friendly and very helpful. The installed 3 huge unit in one day. They never stopped working. The crews were great and we are so happy with this company. I would never use anyone except NVM. Thank you to Kendra and her entire team. It is so nice to have someone you can trust and depend on. Well done North Valley Mechanical. Less
The technician, Beau Halsey, was excellent: prompt, knowledgeable, and congenial. I will definitely call this company again when I need HVAC work.
Great Service! HIGHLY RECOMMEND.
Jonatan responded quickly to my call of no heat. He did what was necessary so I would have heat quickly & repaired the issue causing problem. He was friendly, neat, explained the repairs...couldn't be happier!... More
Jonatan responded quickly to my call of no heat. He did what was necessary so I would have heat quickly & repaired the issue causing problem. He was friendly, neat, explained the repairs...couldn't be happier! Less
Jonathan was amazing!! So honest and fast, would refer them and specifically him to everyone!!!
I wouldnt utilize anyone but North Valley Mechanical! Hands down the best. Years and years of history with them at every home and never ever disappointed!... More
I wouldnt utilize anyone but North Valley Mechanical! Hands down the best. Years and years of history with them at every home and never ever disappointed! Less
Terrible experience for AC issues. Had my home warranty send them out as our contractors. The tech was rude and would not answer simple questions. Even answered the phone and walked away mid conversation. It was unbelievable. He came out and said ac Unit was fine but might need cleaned. A month and a half later it broke down completely. Same tech came out and had another terrible experience. So... More
Terrible experience for AC issues. Had my home warranty send them out as our contractors. The tech was rude and would not answer simple questions. Even answered the phone and walked away mid conversation. It was unbelievable. He came out and said ac Unit was fine but might need cleaned. A month and a half later it broke down completely. Same tech came out and had another terrible experience. So I called to try to calmly explain the frustration. The owner spoke to me and said he would handle it directly and get back to me same day. Never got a single response from him, only a response from home warranty saying I need to clean my ac before they will fix it. Avoid at all costs. Less
Terrible experience for AC issues. Had my home warranty send them out as our contractors. The tech was rude and would not answer simple questions. Even answered the phone and walked away mid conversation. It was unbelievable. He came out and said ac Unit was fine but might need cleaned. A month and a half later it broke down completely. Same tech came out and had another terrible experience. So... More
Terrible experience for AC issues. Had my home warranty send them out as our contractors. The tech was rude and would not answer simple questions. Even answered the phone and walked away mid conversation. It was unbelievable. He came out and said ac Unit was fine but might need cleaned. A month and a half later it broke down completely. Same tech came out and had another terrible experience. So I called to try to calmly explain the frustration. The owner spoke to me and said he would handle it directly and get back to me same day. Never got a single response from him, only a response from home warranty saying I need to clean my ac before they will fix it. Avoid at all costs. Less
I contacted my home warranty company because one of the HVAC units seems to be working harder, still cooling but turns on more then the other unit. Fidelity dispatched North Valley Mechanical to diagnose my HVAC (2 units). My daughter lives in this house. While North Valley tech was at the house she called to tell me the tech said the units are very dirty and would not proceed until they clean... More
I contacted my home warranty company because one of the HVAC units seems to be working harder, still cooling but turns on more then the other unit. Fidelity dispatched North Valley Mechanical to diagnose my HVAC (2 units). My daughter lives in this house. While North Valley tech was at the house she called to tell me the tech said the units are very dirty and would not proceed until they cleaned both units for $300 per unit. He was impatient with her and left after I said no to spending $600 before they would diagnose the units. I immediately called Fidelity to ask what my recourse was. I was told I could have any company clean the units. I contracted Bell AC to clean both units. Which Bell cleaned and also provided a detailed diagnosis of both units. Bell AC agreed the units are dirty, but not $300 per unit dirty. Also, we had the furnace looked at, via Fidelity, end of 2019. Not at any time were we told the units were dirty beyond the norm; it turned out to be the thermostat. After North Valley came back out, after Bell AC cleaned and diagnosed the units, North Valley is still saying the units are too dirty and will not service until they clean them. At this time, I am on hold with Fidelity to determine the next steps. I no longer want North Valley Mechanical near my units. Because of their conduct, I have no confidence they can properly diagnose what Bell AC already provided to me. Fidelity is reviewing if they can send another vendor or not.Update 8/26/2020: Fidelity will send another vendor to do the work North Valley Mechanical was dispatched to do twice and refused. Less
Quick turnaround, good prices, friendly service over the phone. I spoke with a gentleman named Konnor and he was able to get a repair technician to my house to address my faulty air conditioning. And everyone knows in AZ summer, that is no joke. Very pleased with the service, and happy to support a small family-run business during the pandemic. I will be using North Valley again.... More
Quick turnaround, good prices, friendly service over the phone. I spoke with a gentleman named Konnor and he was able to get a repair technician to my house to address my faulty air conditioning. And everyone knows in AZ summer, that is no joke. Very pleased with the service, and happy to support a small family-run business during the pandemic. I will be using North Valley again. Less
This place is a joke. They took over two weeks to fix my AC and kept breaking more parts with there Misdiagnosis. They would lie about part availability. They told me couldn’t get parts for a day or two. I found the part and picked it up in less than an hour. Good luck if you call after 5pm because they won’t call you back till the next day. Even though they say they have emergency service. Even... More
This place is a joke. They took over two weeks to fix my AC and kept breaking more parts with there Misdiagnosis. They would lie about part availability. They told me couldn’t get parts for a day or two. I found the part and picked it up in less than an hour. Good luck if you call after 5pm because they won’t call you back till the next day. Even though they say they have emergency service. Even after it was finished they still didn’t put things together correctly and water was leaking all over my house. I’m having another company come out and fix there mess. STAY AWAY FROM THIS COMPANY Less
I had a technician out to my home where I have tenants living. Tenants called me late on the day that it was 116 out in July and Northvalley was able to get out there the next morning. They diagnosed the issue as the renters had not changed the air filter in 2.5 years. North Valley mechanical could’ve totally told us anything and we would have paid any amount to fix our issue. Thank you for being... More
I had a technician out to my home where I have tenants living. Tenants called me late on the day that it was 116 out in July and Northvalley was able to get out there the next morning. They diagnosed the issue as the renters had not changed the air filter in 2.5 years. North Valley mechanical could’ve totally told us anything and we would have paid any amount to fix our issue. Thank you for being so honest North valley! They also sent an email follow up with pictures of what the service tech did. Loved it!!! Less
Fast and courteous service. My only complaint was they missed my filter replacement but after the dude was on my roof for an hour in triple digit weather I can't hold it against him. They could be a bit cheaper but you get what you pay for. Highly recommend them for your HVAC needs.... More
Fast and courteous service. My only complaint was they missed my filter replacement but after the dude was on my roof for an hour in triple digit weather I can't hold it against him. They could be a bit cheaper but you get what you pay for. Highly recommend them for your HVAC needs. Less
It’s too COLD!!! That’s a great thing to be able to say in the middle of summer! 😂❤️ Thank you guys for a wonderfully cold new system when my 20 yo system went out.... More
It’s too COLD!!! That’s a great thing to be able to say in the middle of summer! 😂❤️ Thank you guys for a wonderfully cold new system when my 20 yo system went out. Less
This company is great. They were super responsive and had a tech come out the next day. The tech, Brett, was ultra professional and went through every detail to make sure the HVAC unit was back up and running perfectly. Brett was professional, took the time to explain to me what happened, why it happened, and how he fixed it. He was clean, personable, and a very nice guy. I highly recommend ... More
This company is great. They were super responsive and had a tech come out the next day. The tech, Brett, was ultra professional and went through every detail to make sure the HVAC unit was back up and running perfectly. Brett was professional, took the time to explain to me what happened, why it happened, and how he fixed it. He was clean, personable, and a very nice guy. I highly recommend this company! Less
North Valley Mechanical has been servicing my AC unit for about six years. Last year, they warned me the refrigerant my unit used would no longer be manufactured. My unit was 15 years old too. About a month ago the motor began to go and I decided to replace the unit. The temperature in the bedroom was always hotter than the remainder of the house. I mentioned it to Kirk when he came to give ... More
North Valley Mechanical has been servicing my AC unit for about six years. Last year, they warned me the refrigerant my unit used would no longer be manufactured. My unit was 15 years old too. About a month ago the motor began to go and I decided to replace the unit. The temperature in the bedroom was always hotter than the remainder of the house. I mentioned it to Kirk when he came to give me the quote. He suggested adding a return to the bedroom. He made the fix sound so simple to this daily problem! North Valley Mechanical also arranged for an insulation company to come after the installation date. On June 10th, they came and installed a new AC unit and a return in the bedroom. The change was INSTANT! I could not believe it! I was hot every night for years for no reason! My SRP kW usage has dropped by at least 30% since the installation! North Valley Mechanical's service was excellent! My AC unit has exceeded my expectations! I highly recommend North Valley Mechanical! Less
Outstanding service from Elle in Scheduling , Aaron and Gabriel, our outstanding and professional technicians. On time and great work on our AC unit. We had a fan motor on our AC unit replaced. Would highly recommend North Valley Mechanical.... More
Outstanding service from Elle in Scheduling , Aaron and Gabriel, our outstanding and professional technicians. On time and great work on our AC unit. We had a fan motor on our AC unit replaced. Would highly recommend North Valley Mechanical. Less
Don't waste your time working for such a shady business and family like this. Believe me when I say I had the worst experience coming out of HVAC School working for this company. Very unprofessional no training procedure for a new and upcoming technicians. And worst of all how evil can a company or person Kendra precisely be to hold back someone's information on the reason of why they were fired ... More
Don't waste your time working for such a shady business and family like this. Believe me when I say I had the worst experience coming out of HVAC School working for this company. Very unprofessional no training procedure for a new and upcoming technicians. And worst of all how evil can a company or person Kendra precisely be to hold back someone's information on the reason of why they were fired to avoid having to pay unemployment insurance.they will not forward me my own personal information as far as classes and workshops I've completed while working with their company. I have nothing good to say about this here company. Less
Extremely professional and helpful! Helped troubleshoot over the phone and saved us a service call today. Will definitely be calling them again for future maintenance and repairs!... More
Extremely professional and helpful! Helped troubleshoot over the phone and saved us a service call today. Will definitely be calling them again for future maintenance and repairs! Less
I highly recommend North Valley Mechanical for HVAC service. The first company the home warranty assigned said they could not get to the property for four days! I called the home warranty to have the work order reassigned. I could not wait that long because the tenants had small children. I called North Valley and they were able to get someone out the same day which is incredible. The proble... More
I highly recommend North Valley Mechanical for HVAC service. The first company the home warranty assigned said they could not get to the property for four days! I called the home warranty to have the work order reassigned. I could not wait that long because the tenants had small children. I called North Valley and they were able to get someone out the same day which is incredible. The problem was minor (a broken wire) so it was fixed right away. I really liked the report, pictures of the label on the HVAC unit and the tech included the age of the unit. I know the home warranties don't pay much so I appreciate North Valley making this repair a priority. From the office staff to the technicians the service was excellent. 👍 Less
I highly recommend North Valley Mechanical for HVAC service. The first company the home warranty assigned said they could not get to the property for four days! I called the home warranty to have the work order reassigned. I could not wait that long because the tenants had small children. I called North Valley and they were able to get someone out the same day which is incredible. The proble... More
I highly recommend North Valley Mechanical for HVAC service. The first company the home warranty assigned said they could not get to the property for four days! I called the home warranty to have the work order reassigned. I could not wait that long because the tenants had small children. I called North Valley and they were able to get someone out the same day which is incredible. The problem was minor (a broken wire) so it was fixed right away. I really liked the report, pictures of the label on the HVAC unit and the tech included the age of the unit. I know the home warranties don't pay much so I appreciate North Valley making this repair a priority. From the office staff to the technicians the service was excellent. Less
They sent Aaron out to fix my ac. Only got 5 stars because 10 isn't an option.
the call on time ,he went to right away checking system, friendly and good report would highly recommend to anyone!!
Thank you NVM for your essential service — it’s critical that A/C units get their biannual maintenance checks so we are ready for the Arizona summer temps, even in these uncertain times. NVM is a company you can trust!... More
Thank you NVM for your essential service — it’s critical that A/C units get their biannual maintenance checks so we are ready for the Arizona summer temps, even in these uncertain times. NVM is a company you can trust! Less
Brett just finished our complete checkup/cleaning of our air conditioner. He called before arriving on time; did a thorough inspection; took pictures of his work and explained everything he did. Their venting cleaning division did an awesome job cleaning our vents from our remodel as well. Highly recommend!!... More
Brett just finished our complete checkup/cleaning of our air conditioner. He called before arriving on time; did a thorough inspection; took pictures of his work and explained everything he did. Their venting cleaning division did an awesome job cleaning our vents from our remodel as well. Highly recommend!! Less
Look no further! a company you definitely want in your pocket👍🏻
Horrible service!! Everyone is rude and dont want to finish the contracted job.
⭐⭐⭐⭐⭐I have nothing but good things to say about this company. Derek and Rashard are absolutely fantastic technicians. Straight shooters and no non-sense. I had 2 other companies come out (sent by my home warranty) that absolutely bs'd me on my issues. My previous AC unit was a 1993 model and all other companies would put bandaids on it, it would work for a couple of hours and then crap out. Fina... More
⭐⭐⭐⭐⭐I have nothing but good things to say about this company. Derek and Rashard are absolutely fantastic technicians. Straight shooters and no non-sense. I had 2 other companies come out (sent by my home warranty) that absolutely bs'd me on my issues. My previous AC unit was a 1993 model and all other companies would put bandaids on it, it would work for a couple of hours and then crap out. Finally when I was fed up and told my home warranty to send out someone that knew what they are doing they sent out North Valley Mechanical. Rashard showed up diagnosed my problem and said, I can keep putting bandaids on it but the unit NEEDS to be replaced. I was relieved that someone was finally honest with me. We gave them the go-ahead to get a new unit. The day of the install they showed up early (8am-9am) show up time and had the entire job completed by noon. If you need quality work done look no further. And to their supervisors, give those dudes a raise, a paid day off, or something. Those are 2 quality journeymen that deserve all the accolades in the world. Less
I must say I was upset dealing with my home warranty company and the companies they would call out regarding issues with our heating unit. North valley mechanical was thr third company they sent us. Once they came out and their employee Rashard(spelling?) Brown was amazing! He correctly diagnosed the issue in a matter of minutes. They are not one for b.s.ing the customer. Amazing company... More
I must say I was upset dealing with my home warranty company and the companies they would call out regarding issues with our heating unit. North valley mechanical was thr third company they sent us. Once they came out and their employee Rashard(spelling?) Brown was amazing! He correctly diagnosed the issue in a matter of minutes. They are not one for b.s.ing the customer. Amazing company Less
Had a great experience today with North Valley Mechanical, they came when they were supposed to, got right to the problem and made the necessary repairs. Great job.... More
Had a great experience today with North Valley Mechanical, they came when they were supposed to, got right to the problem and made the necessary repairs. Great job. Less
I have worked with this vendor a few times through a home warranty and they have done great work and been really responsive each time.
BEST IN THE BIZ!! Very transparent and reliable.
We love North Valley Mechanical! A fantastic family owned and operated HVAC company with integrity. -DD
Anthony Trejo from North Valley Mechanical came to my house 8-22-19 and 8-23-19 to fix my AC, he was really friendly,respectful and always explained all the issues and fixed them. I will for sure request them if needed again,and highly recommend this company and Anthony to family and friends ⭐⭐⭐⭐⭐... More
Anthony Trejo from North Valley Mechanical came to my house 8-22-19 and 8-23-19 to fix my AC, he was really friendly,respectful and always explained all the issues and fixed them. I will for sure request them if needed again,and highly recommend this company and Anthony to family and friends ⭐⭐⭐⭐⭐ Less
North valley mechanical responded quick ,diagnosed and repaired our AC all in the same day. Fantastic company with excellent customer service. Thank you Anthony and the office staff for helping us out.... More
North valley mechanical responded quick ,diagnosed and repaired our AC all in the same day. Fantastic company with excellent customer service. Thank you Anthony and the office staff for helping us out. Less
Sacramento hizo este domingo un exelente trabajo de reparación de mi aire acondicionado gracias por este exelente trabajo
Had a large job of replacing all of the ducts and vents throughout the house. The crew showed up at 7am on a Friday morning and stayed until the job was finished at 8:30pm. My job manager stopped by at least twice during the day to make sure everything was going as planned.... More
Had a large job of replacing all of the ducts and vents throughout the house. The crew showed up at 7am on a Friday morning and stayed until the job was finished at 8:30pm. My job manager stopped by at least twice during the day to make sure everything was going as planned. Less
Dan, from Roofing Consultants of Ariz., Inc. appreciates all the ongoing professional, prompt, service North Valley Provides to all of our customers! - We recommend NVM to all of our customers with A/C needs and use them personally! Thanks everyone at North Valley Mechanical!!... More
Dan, from Roofing Consultants of Ariz., Inc. appreciates all the ongoing professional, prompt, service North Valley Provides to all of our customers! - We recommend NVM to all of our customers with A/C needs and use them personally! Thanks everyone at North Valley Mechanical!! Less
Anthony from North Valley Mechanical came by to check on our AC unit that wasn’t performing efficiently for few days. We were grateful for him because he was informative and did several things up on the roof running tests. He found few things and made adjustments. Also he went out of his way sharing tips to improve the air flow in our unit. If anything comes up in near future, we are sure to cal... More
Anthony from North Valley Mechanical came by to check on our AC unit that wasn’t performing efficiently for few days. We were grateful for him because he was informative and did several things up on the roof running tests. He found few things and made adjustments. Also he went out of his way sharing tips to improve the air flow in our unit. If anything comes up in near future, we are sure to call for Anthony. Less
You guys were awesome! On time very professional and took care of my crazy flood issue. Thanks Anthony and the entire team.
Sr Sacramento buen servicio
Anthony was awesome! Thank you! Super professional and very nice. Great job.
Friendly, professional, knowledgeable and quick to get the problem fixed.
Anthony T. from North Valley Mechanical came to my house on 7/25/19 as part of a Fidelity home warranty claim for central air not working. I’ve had about 8-10 technicians come as part of home warranty claims over the past several years. North Valley Mechanical has by far been the best company I’ve ever dealt with. Anthony was extremely friendly, completely explained any issues, and assured me he... More
Anthony T. from North Valley Mechanical came to my house on 7/25/19 as part of a Fidelity home warranty claim for central air not working. I’ve had about 8-10 technicians come as part of home warranty claims over the past several years. North Valley Mechanical has by far been the best company I’ve ever dealt with. Anthony was extremely friendly, completely explained any issues, and assured me he’d fix any problems. I specifically noticed Anthony’s attention to detail which I really appreciate. I will never use any other company besides North Valley. North Valley and Anthony renewed my faith that there still are some great companies and technicians out there, they are just hard to find at times. I give them 10 stars and highly recommend. Less
Very fast service and great techs. Thanks Anthony and the whole nvm team.
Zack is very nice and professional gentleman , took care of problem and got my ac working.110 degree outside,you definitely need your air conditioner working... More
Zack is very nice and professional gentleman , took care of problem and got my ac working.110 degree outside,you definitely need your air conditioner working Less
We called North Valley today and Anthony Trejo was awesome in fixing our AC! Anthony helped us find a problem that another contractor (from another company) had messed up on three years ago that had been leading to higher than needed AC bills. They are the best HVAC in Phoenix and/or Scottsdale that I have seen. I have heard about how great they are and everything has led me to using them exclusi... More
We called North Valley today and Anthony Trejo was awesome in fixing our AC! Anthony helped us find a problem that another contractor (from another company) had messed up on three years ago that had been leading to higher than needed AC bills. They are the best HVAC in Phoenix and/or Scottsdale that I have seen. I have heard about how great they are and everything has led me to using them exclusively for my HVAC work. Less
North valley is a good and fair company. Ask for anthony. A+ service
Nvm good company. Fast service. They sent anthony and he was great.
Anthony was a great tech and Christian was too.
Great customer service, friendly, on time, easy to make appointments and repair completed quickly, most importantly, the cost for the service is reasonably priced! Thank you Jonatan from North Valley Mechanical!... More
Great customer service, friendly, on time, easy to make appointments and repair completed quickly, most importantly, the cost for the service is reasonably priced! Thank you Jonatan from North Valley Mechanical! Less
Called the office and spoke to someone who couldn't schedule an appointment and had to wait for a call back from a different team to schedule. The other team called back and I didn't have service, so they left a message to call the office. I called again, got the same person and again she couldn't schedule anything. Got a call back from the same person who called back previously, and again wanted... More
Called the office and spoke to someone who couldn't schedule an appointment and had to wait for a call back from a different team to schedule. The other team called back and I didn't have service, so they left a message to call the office. I called again, got the same person and again she couldn't schedule anything. Got a call back from the same person who called back previously, and again wanted me to call the office back, not her directly. Impossible to get an appointment with this company. Continuous cycle of nonsense. Are there only 2 people working there? Ended up going with Chas Roberts who did it same day at a fraction of the cost.Update: This was on a Friday but thanks for trying. Less
North Valley Mechanical was an amazing company. They took care of all my needs and were very professional. They sent Anthony and he was very informative on my system and took care of all my needs. a+ company... More
North Valley Mechanical was an amazing company. They took care of all my needs and were very professional. They sent Anthony and he was very informative on my system and took care of all my needs. a+ company Less
Great customer. Anthony was great. He did a great job. North Valley Mechanical is a great company.
Anthony T was the technician that solved my problems. The initial tech was in-able to resolve and called in backup. Arrived same day and resolved issue. Polite, professional, left area as found no complaints would recommend... More
Anthony T was the technician that solved my problems. The initial tech was in-able to resolve and called in backup. Arrived same day and resolved issue. Polite, professional, left area as found no complaints would recommend Less
What a joke of a company that my warranty company sent out! First they cancelled because they said their ladder wouldn't reach the second story even though they knew it was on the roof of the second level. Then when they finally showed up they said the problem was a very dirty indoor coil and they would clean it for $450. I asked them to give me 10 minutes to think it over but they continued t... More
What a joke of a company that my warranty company sent out! First they cancelled because they said their ladder wouldn't reach the second story even though they knew it was on the roof of the second level. Then when they finally showed up they said the problem was a very dirty indoor coil and they would clean it for $450. I asked them to give me 10 minutes to think it over but they continued to pressure me. I called 2 other companies and provided them photos; the first company wanted $200 and the second wanted $225- both companies said it was outrageous and unheard of to charge $450. The company for $225 was available the next day so I opted for them; when they finished the work they agreed it was dirty but nothing close to $450. North Valley mechanical came back out today because the cleaning of the coil was actually not the problem and the unit still wasn't cooling. Today they said it was low on refridgerant again and found a leak in the schrader valve (they didn't seem to check the first time because they were after their $450 coil cleaning). The company did not know how to change the schrader valve without discharging the unit so they decided to seal it with thread locker so the valve cap cannot be removed. Wow! I talked to Justin at the company and he says he told my warranty company he felt this was a "Viable Solution". Thanks Justin; learn some customer service! Less
North Valley mechanical is a great company. Fast service and no salesman. I recommend Anthony if you get a chance to use their service.
Anthony was awesome and took care of all our AC issues. Our house is cool again for summer!
Anthony was very pleasant and efficient he went above and beyond what I expected and even cleaned the trash out of my attic .North valley mechanical is a great company. Highly recommend.... More
Anthony was very pleasant and efficient he went above and beyond what I expected and even cleaned the trash out of my attic .North valley mechanical is a great company. Highly recommend. Less
North Valley mechanical is a great company. They took care of my needs with fast and prompt service. My technician Anthony was very knowledgeable and advised me of many upgrades I could do to help my efficiency.... More
North Valley mechanical is a great company. They took care of my needs with fast and prompt service. My technician Anthony was very knowledgeable and advised me of many upgrades I could do to help my efficiency. Less
North Valley Mechanical is a good company and I would use them again!!! Anthony T. was honest fast, efficient and extremely knowledgeable. He made great recommendations!! Thanks for your service... More
North Valley Mechanical is a good company and I would use them again!!! Anthony T. was honest fast, efficient and extremely knowledgeable. He made great recommendations!! Thanks for your service Less
North valley mechanical is a great company. Fast work fast service and fast fast response time. Highly recommend Anthony as he was extremely helpful at explaining stuff.... More
North valley mechanical is a great company. Fast work fast service and fast fast response time. Highly recommend Anthony as he was extremely helpful at explaining stuff. Less
Dealt with their technician Brett Arriaga when our A/C went out. He was quick to get here and finish the job all the while providing friendly service as well as very helpful tips about our air flow filters. Would definitely recommend them to anyone needing fast, efficient and friendly service!... More
Dealt with their technician Brett Arriaga when our A/C went out. He was quick to get here and finish the job all the while providing friendly service as well as very helpful tips about our air flow filters. Would definitely recommend them to anyone needing fast, efficient and friendly service! Less
Air conditioning is a must in the AZ heat! Especially when you have little ones. North Valley Mechanical came to the rescue! Christian was there quickly, he was friendly and professional and we were back in cooler temps in no time!... More
Air conditioning is a must in the AZ heat! Especially when you have little ones. North Valley Mechanical came to the rescue! Christian was there quickly, he was friendly and professional and we were back in cooler temps in no time! Less
North valley came out quick when our AC went out. Anthony Trejo was our technician and had us up and running within 30 minutes. Highly recommended! Give Anthony a call........ More
North valley came out quick when our AC went out. Anthony Trejo was our technician and had us up and running within 30 minutes. Highly recommended! Give Anthony a call..... Less
Awesome job properly diagnosing and fixing my mom’s A/C today after another company tried to sell her a new unit. Thank you.
Noth valley mechanical was fast and efficient. They were here on time with same day service. Anthony came out and found the problem quickly and had me up and running in no time. A+ service highly recommended.... More
Noth valley mechanical was fast and efficient. They were here on time with same day service. Anthony came out and found the problem quickly and had me up and running in no time. A+ service highly recommended. Less
HVAC technician Anthony Trejo did a great job and spent 4 hours at my house fixing a broken fan blade and burnt out motor and capacitor. My house was a hell hole at 95 degrees inside. He did a great job and showed me the damage to prove his work was justified.... More
HVAC technician Anthony Trejo did a great job and spent 4 hours at my house fixing a broken fan blade and burnt out motor and capacitor. My house was a hell hole at 95 degrees inside. He did a great job and showed me the damage to prove his work was justified. Less
My contractor recommended this company to me. I called them this morning and they we here by this afternoon even for a non emergency, which surprised me because this is the time of year that everyone finds out their A/C is broken. I had a 4 hour time window and the tech, Beau, gave me a call when he was 30 minutes out and showed up exactly 30 minutes later, right in the middle of the time window.... More
My contractor recommended this company to me. I called them this morning and they we here by this afternoon even for a non emergency, which surprised me because this is the time of year that everyone finds out their A/C is broken. I had a 4 hour time window and the tech, Beau, gave me a call when he was 30 minutes out and showed up exactly 30 minutes later, right in the middle of the time window. Diagnostic service was cheap. There are a lot of companies out there that are less than mediocre. I have met a few of these guys on the job and this company seems to be a gem. Less
Anthony is trustworthy and thorough! He's a great tech!! Quick and affordable service!!!
North Valley Mechanical sent Anthony out and he did great job! customer service is important to me and I believe Anthony has great customer service and is very knowledgeable about his job. if I need to have someone come back out for future work, I would recommend and request him... More
North Valley Mechanical sent Anthony out and he did great job! customer service is important to me and I believe Anthony has great customer service and is very knowledgeable about his job. if I need to have someone come back out for future work, I would recommend and request him Less
Great job - Anthony was very professional and found the issues others did not address. North Valley - Great company and works with our home warranty company Fidelity.... More
Great job - Anthony was very professional and found the issues others did not address. North Valley - Great company and works with our home warranty company Fidelity. Less
North Valley Mechanical came out and gave us great service And thanks for Anthony T for coming out on a Friday and Saturday to finish the work great guy.... More
North Valley Mechanical came out and gave us great service And thanks for Anthony T for coming out on a Friday and Saturday to finish the work great guy. Less
Twice they have been 1/3 the price of another service's estimate. They are truly the best we've used over the past decade.
Anthony from North Valley Mechanical just serviced our air conditioner in Scottsdale. He was knowledgeable on the system and did a great job explaining everything to us. Highly recommended.... More
Anthony from North Valley Mechanical just serviced our air conditioner in Scottsdale. He was knowledgeable on the system and did a great job explaining everything to us. Highly recommended. Less
NV Mechanical, Awsome company Anthony and Aaron terrific technicians
Just had my A/C unit repaired by Antony at North valley. He came in right on time was clean cut, knowledgeable and professional and their price was very competitive.... More
Just had my A/C unit repaired by Antony at North valley. He came in right on time was clean cut, knowledgeable and professional and their price was very competitive. Less
Anthony did an awesome job fixing our a/c! Totally recommend him!
Anthony was very helpful and let us know about information we had no idea about. Thanks.
Anthony did a great job. Was knowledgeable and friendly. Would like him again.
Anthony and Aaron were fantastic very knowledgable. And took the time to explain everything I highly recommend Anthony and Aaron and north valley mechanical... More
Anthony and Aaron were fantastic very knowledgable. And took the time to explain everything I highly recommend Anthony and Aaron and north valley mechanical Less
David was fantastic! He answered all of my questions and replaced a faulty thermostat for me. Thank you North Valley Mechanical for a first class experience! I will be referring all of my friends and family!... More
David was fantastic! He answered all of my questions and replaced a faulty thermostat for me. Thank you North Valley Mechanical for a first class experience! I will be referring all of my friends and family! Less
Great job. Lyle was very nice and helpful. C VanRaam
Anthony and Aaron did a great job!
Awesome company. Anthony and Aaron went further than any other technicians before. They answered all my questions and did not get frustrated when I was holding them up. Great company.... More
Awesome company. Anthony and Aaron went further than any other technicians before. They answered all my questions and did not get frustrated when I was holding them up. Great company. Less
Super service! Great service techs Anthony and Aaron! Highly recommend!
Anthony Trejo was very knowledgeable and efficient and gave advice that is very useful to me. I will ask for this company and this technician again. I am very pleased.... More
Anthony Trejo was very knowledgeable and efficient and gave advice that is very useful to me. I will ask for this company and this technician again. I am very pleased. Less
I was without a heater for the weekend and they not only provided me great office staff to handle my situation as they listened and were very sincere about wanting to get someone out to me right away to fix it. They sent a nice very professional Anthony to my house and they called and asked if they could come earlier than scheduled. Very prompt. Anthony was very knowledgeable and helpful. the ser... More
I was without a heater for the weekend and they not only provided me great office staff to handle my situation as they listened and were very sincere about wanting to get someone out to me right away to fix it. They sent a nice very professional Anthony to my house and they called and asked if they could come earlier than scheduled. Very prompt. Anthony was very knowledgeable and helpful. the service and professionalism was great. Thank you so much for being a great company to work with. Less
Always professional people and great service. My go to place for heating and air issues.
I went to NVM for a quote and the person answering the phone was great and sent out a salesman to give us a quote. We mentioned to the salesman that we are from Canada and looking to replace our ac/heat unit and that we are on a budget. We weren’t looking for top of the line nor a super high efficiency unit but something we could use for 3-4 months and then turn off for the other 8 months. We wo... More
I went to NVM for a quote and the person answering the phone was great and sent out a salesman to give us a quote. We mentioned to the salesman that we are from Canada and looking to replace our ac/heat unit and that we are on a budget. We weren’t looking for top of the line nor a super high efficiency unit but something we could use for 3-4 months and then turn off for the other 8 months. We would pay cash. He came back to us with a price that seemed reasonable. We decided to get one more quote with the condo board recommendation...they came in at a better price and also were willing to give us a better thermostat, replace all the grills and make sure we had the proper surge protection. They explained everything to us. Maybe NVM would have given this all to us but they never explained it. They also explained that they give a workmanship warranty of 10 years (anything they made a mistake on will be fixed), 12 year unit, 12 year parts and 2 year labour which was better than NVM. I called the salesman to thank him for his time and let him know we decided to use a different company. The salesman went on to say that NVM could have beaten the price of this other company which makes me think that NVM was out to gouge us in the first place and didn’t care about our needs...if you could have beaten the price then why quote us on a higher price and tell us that the wifi thermostat would cost $300 more? He made me feel like I was an idiot for not going with him (a terrible tactic of sales people). He said “we could’ve beaten their price for that unit” but why didn’t you? Why didn’t you give me alternate prices for different units that have the same warranty? Work with us to make something happen? We would have gladly discussed more. Now when people ask us about NVM, we tell them that they will try to gouge you, not listen to what you need and basically try and make you feel like you erred if you don’t use them. NVM came in very close to what the other company quoted and although I had called to let him know we were using another company, the final decision wasn’t made. But they made it for us easily by basically being rude after the fact. I understand you’re upset we didn’t use your company but now NVM has left a terrible taste in my mouth...when our friends need to get a quote (which we’ve already been asked), we won’t even mention NVM. I will tell them Costco and Home Depot and the company we used for them to get quotes. There are many Canadians here that need to replace their AC/heat units and NVM will not be recommended by us at all. I’m disappointed, I feel like a fool for urging my parents to use NVM or reconsider their decision to not use them because they were originally recommended by a personal close friend who lives here (she won’t be recommending you anymore neither). I will not use your salesman’s name because I don’t want to be vindictive towards him nor will I tell you which company we have decide to go with. We realize that this is a minimum 10 yr turnaround but we could still have used NVM for maintenance...or at least recommended them to others. Less
North Valley Mechanical is the best AC services in town. They fast respond and hight quality services.
I have a cleaning services so when my clients in summer are in trouble with their AC unit, my first option to referral is North Valley Mechanical. They are fast respond, honest and professional. My clients love them. I hight recommend them.... More
I have a cleaning services so when my clients in summer are in trouble with their AC unit, my first option to referral is North Valley Mechanical. They are fast respond, honest and professional. My clients love them. I hight recommend them. Less
Locally, family owned and operated means so much to me. North Valley Mechanical actually cares about their customers and they won't sell you stuff you don't need. Totally trustworthy and high quality work. Best in the valley!... More
Locally, family owned and operated means so much to me. North Valley Mechanical actually cares about their customers and they won't sell you stuff you don't need. Totally trustworthy and high quality work. Best in the valley! Less
i have been using North Valley Mechanical for several years. Everytime a tech comes out they are friendly, courteous and knowledgable! I am compleley at their mercy and not once have I felt taken advantage of. Prices are fair and honest and they will do whatever they can to get to your issue quickly! I highly recommed this company!... More
i have been using North Valley Mechanical for several years. Everytime a tech comes out they are friendly, courteous and knowledgable! I am compleley at their mercy and not once have I felt taken advantage of. Prices are fair and honest and they will do whatever they can to get to your issue quickly! I highly recommed this company! Less
experienced technician. Amazing family owned business. They conduct themselves professionally . I recommend this company to anyone looking to have air conditioning service or like me a complete replacement of my air handler and compressor.... More
experienced technician. Amazing family owned business. They conduct themselves professionally . I recommend this company to anyone looking to have air conditioning service or like me a complete replacement of my air handler and compressor. Less
Very happy with whole process, AC is functioning beyond expectations. Would definitely use again. Thank you
Lyers under the direction of One Guard Home Warranty. Taking advantage of a single lady in Sun City. The lowest of the low. A special place in hell waits for you.Update; I emailed the owner after his response to my review, he pretty much said to get a second opinion.... More
Lyers under the direction of One Guard Home Warranty. Taking advantage of a single lady in Sun City. The lowest of the low. A special place in hell waits for you.Update; I emailed the owner after his response to my review, he pretty much said to get a second opinion. Less
North Valley Mechanical went above and beyond when my air conditioning went out. From the initial phone call through the completion of service everyone I came in contact with was knowledgeable and professional. I can’t thank them enough for making a stressful situation as painless as possible.... More
North Valley Mechanical went above and beyond when my air conditioning went out. From the initial phone call through the completion of service everyone I came in contact with was knowledgeable and professional. I can’t thank them enough for making a stressful situation as painless as possible. Less
If i could give 0 stars or even negative i would. I would never recommend this xompany for any reason and regret 100% that we did. Front office lady Kendra is not personable at all and just kind of rude. When our air handler went out North valley came out and replaced which is what i expected. Everything was fine until i went into the attic and noticed they had completely cut 2 trusses, which if ... More
If i could give 0 stars or even negative i would. I would never recommend this xompany for any reason and regret 100% that we did. Front office lady Kendra is not personable at all and just kind of rude. When our air handler went out North valley came out and replaced which is what i expected. Everything was fine until i went into the attic and noticed they had completely cut 2 trusses, which if you know anything about construction is a big no no and maybe even illegal. Kirk or kurt whatever the owners name is did come out to "fix" but never apologized for what happend or showed any empathy. 2 yrs later we had a leak coming from air handler, not that big of a deal, just a clogged line. But after being here for 2 hours they wanted to charge 900$ for a new pan and clear out the line.? I agreed to it because i just wanted it fixed and didnt want more drywall damage. Then the service tech said he couldn't do it all of a sudden. The owner said we would be a liability to a them. So they still charged us 90$ to come out and blow smoke. They left us with a air handler still leaking and told us to call a better company. Worst experience I have ever had with any company. Please dont put yourself through something like this. Definitely did not refuse service. We agreed to the full amount and everything you mentioned. Your tech told us he talked to Kirk and was told you guys could not service. After we said to go ahead and do it. Thanks for all the help though. Less
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Thank you North Valley Mechanical for your prompt and reliable service. I’m grateful you were able to get our rental house AC up and running so quickly and painlessly. We are customers for life.... More
Thank you North Valley Mechanical for your prompt and reliable service. I’m grateful you were able to get our rental house AC up and running so quickly and painlessly. We are customers for life. Less
Amazing, quick/efficient service!! If you’re looking for an honest and knowledgeable ac company to take care of your home or business needs, this company is who you want to call. They are family owned and a great, reliable company. I called and had someone at my house within 30 min! My ac was working again within the hour! They also took care of other things (non-related) to my ac issue. They’re ... More
Amazing, quick/efficient service!! If you’re looking for an honest and knowledgeable ac company to take care of your home or business needs, this company is who you want to call. They are family owned and a great, reliable company. I called and had someone at my house within 30 min! My ac was working again within the hour! They also took care of other things (non-related) to my ac issue. They’re the best!! Less
Heron Walker was my Ac tech and did a great job and very friendly and polite! Definitely will use you guys again ! Thanks Heron!
Review updated to one star. Please disregard my previous review.
Review updated to one star. Please disregard my previous review.
I signed up for the service agreement so I will never have to worry about remembering when to call and schedule an appointment and it was more affordable than any other company I have worked with in the past! My A/C units are 1 yr old, so I thought they would be pretty quick. They were so thorough! Told me everything they had done, took pictures and answered all my questions! Great job!... More
I signed up for the service agreement so I will never have to worry about remembering when to call and schedule an appointment and it was more affordable than any other company I have worked with in the past! My A/C units are 1 yr old, so I thought they would be pretty quick. They were so thorough! Told me everything they had done, took pictures and answered all my questions! Great job! Less
Great service and a positive attitude while figuring out my AC issue. Jonatan M was awesome throughout.
Yesterday one of our two a/c units went out--we phoned North Valley Mechanical with whom we have a maintenance contract--and they were at our home before 10 a.m. today. We were concerned, with a 20-year old but fairly well maintained unit, that a new one would be in order. A great, well-trained tech named Dave spent about 20 minutes inspecting the unit and discovered that a 4" insulated wire ha... More
Yesterday one of our two a/c units went out--we phoned North Valley Mechanical with whom we have a maintenance contract--and they were at our home before 10 a.m. today. We were concerned, with a 20-year old but fairly well maintained unit, that a new one would be in order. A great, well-trained tech named Dave spent about 20 minutes inspecting the unit and discovered that a 4" insulated wire had burned out on one end. $120 later, and after he inspected the other unit carefully, we have two working units. North Valley, a family-owned business, is truly remarkable. Everyone is very helpful. During the summer they are there 7 days a week; they have the best trained techs and office staff. Can't recommend them highly enough. We are convinced that most other companies would have tried to sell us a new compressor or new a/c. Thank you again and again North Valley! Less
North Valley Mechanical is awesome. I have been with them for like 15 years and they've always been there for me. Thank's ya'll!
North Valley Mechanical is amazing. It was apparent that our condenser motor was failing over the 4th of July and I reached out to North Valley Mechanical and they offered to have someone out on the holiday, but I thought we would be able to make it through the night so they scheduled to have Zack come out mid morning the next day. Zack was great, very personable, quickly diagnosed the problem an... More
North Valley Mechanical is amazing. It was apparent that our condenser motor was failing over the 4th of July and I reached out to North Valley Mechanical and they offered to have someone out on the holiday, but I thought we would be able to make it through the night so they scheduled to have Zack come out mid morning the next day. Zack was great, very personable, quickly diagnosed the problem and repaired and the system. In the middle of the summer, you don't want to be without your AC and North Valley Mechanical went out of their way to make sure I was not without AC. I am a customer for life. Less
Came out just to tell me my unit was "too dirty" to tell me what was wrong and it would be $200 to clean it and my home warranty still charged me $65 for them going out their what a joke...... More
Came out just to tell me my unit was "too dirty" to tell me what was wrong and it would be $200 to clean it and my home warranty still charged me $65 for them going out their what a joke... Less
My wife had them come and do a seasonal check and it was going to be around $70. The gave me a review and said the caps on the roof unit were weak. I know a little about these and they are not expensive and he had to be right there to check them. I gave him the ok and expected as much as $100 for the caps and $50 Labor. There was never any mention as how much it would cost. I could have changed t... More
My wife had them come and do a seasonal check and it was going to be around $70. The gave me a review and said the caps on the roof unit were weak. I know a little about these and they are not expensive and he had to be right there to check them. I gave him the ok and expected as much as $100 for the caps and $50 Labor. There was never any mention as how much it would cost. I could have changed them in thirty minutes pulling the panel and bought them for under $50. The next thing I know I am staring at a nearly $400 bill that should have been around $225. They are certainly capable of doing good A/C work, but this is the second time they ripped us off. I am going back to my old A/C company. Less
After discovering my AC unit was out on Saturday night I called NVM and received a call from Kendra first thing SUNDAY morning! She had someone come out on Sunday to check our unit. I know I am not the only one in Phoenix right now without AC, but they have treated me like getting to my AC was a priority. Santiago was our technician on Sunday and he was fantastic! I know there are many AC compani... More
After discovering my AC unit was out on Saturday night I called NVM and received a call from Kendra first thing SUNDAY morning! She had someone come out on Sunday to check our unit. I know I am not the only one in Phoenix right now without AC, but they have treated me like getting to my AC was a priority. Santiago was our technician on Sunday and he was fantastic! I know there are many AC companies in Phoenix in the summer that aren't around in January, use NVM because they have been around since 1982 and plan to stay. Thank you Less
Super excited to have our new AC unit put in today, along with a new water heater. The team at NVM is professional, prompt, clean and above all else, up front with expectations. I highly recommend Kirk, Jim, Derek, Timmy and the team!... More
Super excited to have our new AC unit put in today, along with a new water heater. The team at NVM is professional, prompt, clean and above all else, up front with expectations. I highly recommend Kirk, Jim, Derek, Timmy and the team! Less
We had a new American Standard HVAC system installed yesterday by NVM. The crew was Ramon, George and Tim. It took them all day & part of the evening because of the "challenges" our home created. These nice men could not have been more professional, patient and competent. They answered our questions and gave us information about the operation of the new system and WiFi thermostat. Our sales perso... More
We had a new American Standard HVAC system installed yesterday by NVM. The crew was Ramon, George and Tim. It took them all day & part of the evening because of the "challenges" our home created. These nice men could not have been more professional, patient and competent. They answered our questions and gave us information about the operation of the new system and WiFi thermostat. Our sales person was Jimmy who was also patient with us and very knowledgeable, given his extensive industry experience. Thanks to all of you gentlemen. We no longer have to stress about when our old system was going to die (like next time it's 110+ and we'd have to wait a week or more in a sweltering house). It's a nice feeling. COOL & HAPPY! Less
North Valley Mechanical was able to make a service call under a tight schedule. We appreciated Tracy's professionalism.
My NVM technician, Lay, just finished a thorough preventive maintenance on my 3 year old American Standard unit (bought from NVM). Everyone I've dealt with at this company is polite, helpful, and professional. They really do care about providing the best customer experience possible. I highly recommend them!... More
My NVM technician, Lay, just finished a thorough preventive maintenance on my 3 year old American Standard unit (bought from NVM). Everyone I've dealt with at this company is polite, helpful, and professional. They really do care about providing the best customer experience possible. I highly recommend them! Less
Great HVAC company. We have them come out 2x a year to clean the coils and check everything out. Well worth it!
A few Months back, on a Monday morning and right in the middle of the hottest time of the year, our AC stopped working on us. This was not just a problem because of us getting hot but it was also a big problem for us because we run a small personal training business out of our house. However, Fortunately and thanks to the great social networking group I attend, I already knew about the highly re... More
A few Months back, on a Monday morning and right in the middle of the hottest time of the year, our AC stopped working on us. This was not just a problem because of us getting hot but it was also a big problem for us because we run a small personal training business out of our house. However, Fortunately and thanks to the great social networking group I attend, I already knew about the highly recommended North Valley Mechanical company. Wow!!! .....in Less in a few hours our AC was repaired and up and running which means we didn't have to cancel any of our clients. Plus, our AC runs the best it ever has since the repair. Seriously, North Valley Mechanical is the real deal!! They are reliable, professional, and the best town!! Less
Quality work by a company I can trust
Professional, efficient and friendliest techs in the valley.
Rental company gave me their # to call and schedule an appointment. .office # refers you to an after hours # which the refers you to another # to text all with the same results NO CONTACT 1st a/c co that you can't reach after hours.... More
Rental company gave me their # to call and schedule an appointment. .office # refers you to an after hours # which the refers you to another # to text all with the same results NO CONTACT 1st a/c co that you can't reach after hours. Less
Kendra and the NVM team are absolutely spectacular!!!!!! Their servicemen are knowledgable and honest. I had them service my first home and subscribed to their bi-annual checkup, making sure my A/C was working. I'm moving onto a second home, and absolutely did not hesitate to make a call to make sure they work with me on inspection and making sure we're good to go. Great experience all around. T... More
Kendra and the NVM team are absolutely spectacular!!!!!! Their servicemen are knowledgable and honest. I had them service my first home and subscribed to their bi-annual checkup, making sure my A/C was working. I'm moving onto a second home, and absolutely did not hesitate to make a call to make sure they work with me on inspection and making sure we're good to go. Great experience all around. They do what's right for the customer. Less
Thanks so much for the great service you always provide - I love the peace of mind knowing that I'm working with a company that operates with integrity and always put the needs of the customer first........ More
Thanks so much for the great service you always provide - I love the peace of mind knowing that I'm working with a company that operates with integrity and always put the needs of the customer first..... Less
If you are not using North Valley Mechanical you are cheating only yourself. These people are the real deal. $99 brought them to my 1959 house and they did a 3+ hour home inspection alerting me to ways I could save money and also potential dangers.Kirk showed me that my duct work was for evaporative cooling and was wasting money.They are on time and their office people are very knowledgeable. I a... More
If you are not using North Valley Mechanical you are cheating only yourself. These people are the real deal. $99 brought them to my 1959 house and they did a 3+ hour home inspection alerting me to ways I could save money and also potential dangers.Kirk showed me that my duct work was for evaporative cooling and was wasting money.They are on time and their office people are very knowledgeable. I am not sure if this deal is still available, call them today. Less
North Valley is an excellent reliable company. They replaced my air conditioner and do year maintenance on my equipment. This is a company you can trust. All of the staff is friendly and knowledgable.... More
North Valley is an excellent reliable company. They replaced my air conditioner and do year maintenance on my equipment. This is a company you can trust. All of the staff is friendly and knowledgable. Less
Great company for all your heating and cooling needs! They are awesome, fun people who take their business seriously. The staff is great and I love their energy. Ask for Kendra!... More
Great company for all your heating and cooling needs! They are awesome, fun people who take their business seriously. The staff is great and I love their energy. Ask for Kendra! Less
North Valley Mechanical is a professional and experienced company that will provide the quality of service you would expect. I had two air conditioners installed and they came to my properties at the time they promised and I was very satisfied with their work. I would recommend NVM to anyone. They're the best.... More
North Valley Mechanical is a professional and experienced company that will provide the quality of service you would expect. I had two air conditioners installed and they came to my properties at the time they promised and I was very satisfied with their work. I would recommend NVM to anyone. They're the best. Less