Jonna Currie’s promotional facial was incredible!

Every year for my birthday, I treat myself with a weekend trip to Virginia Beach. In my endeavor to maximize relaxation during my visit, I decided to pop in to Spa @ 31st a few years back. It was just across the street from my hotel. It was an amazing experience and I have come back every year since! Scheduling services is super easy (the website is very informative) and the mood inside the salon... More

Every year for my birthday, I treat myself with a weekend trip to Virginia Beach. In my endeavor to maximize relaxation during my visit, I decided to pop in to Spa @ 31st a few years back. It was just across the street from my hotel. It was an amazing experience and I have come back every year since! Scheduling services is super easy (the website is very informative) and the mood inside the salon is pure Zen. I've had the eminence facial, vital C facial, body wrap, manicure, pedicure and I've had the eyelash lift and tint. Every service I've gotten has been performed with great care and detail and the estheticians and massage therapists are top notch! On my most recent visit, I had the yin combo with the nourishing head spa, aromotherapy, jade stone brush and massage. 2 hours of bliss! I highly recommend Diana! Her hands are magical! Pay them a visit, pamper yourself and support local business! Less

Absolutely the best spa experience! Everyone takes care of you from the time you enter the door. Nicki got us started and from there our spa week began! Mani, pedi, massage, facial and permanent cosmetics. Please don’t walk but run to meet everyone at Salon 31!

I literally just got the worst experience ever. I went there to get my nails done for my birthday and the young lady Yasbury gave me such horrible service that I got up and left. I didn't even let her finish. She was so inexperienced and just did not have a clue what she was doing. I kinda knew that because the older lady kept walking over and looking at what she was doing. I hate that they didn'... More

I literally just got the worst experience ever. I went there to get my nails done for my birthday and the young lady Yasbury gave me such horrible service that I got up and left. I didn't even let her finish. She was so inexperienced and just did not have a clue what she was doing. I kinda knew that because the older lady kept walking over and looking at what she was doing. I hate that they didn't offer someone else to do my nails. I guess they are understaffed like everyone else. Do not go here!!!!! Less

My wife booked a mani/pedi with a massage as a Valentine's Day gift for me. The mani/pedi was amazing and I really enjoyed some quiet time. I was excited for my massage next. Then I went in for the massage, as soon as she took the form from me I could feel something was wrong. She seemed rushed and irritated. The massage gets started and immediately her phone is on the sink table beside me and is... More

My wife booked a mani/pedi with a massage as a Valentine's Day gift for me. The mani/pedi was amazing and I really enjoyed some quiet time. I was excited for my massage next. Then I went in for the massage, as soon as she took the form from me I could feel something was wrong. She seemed rushed and irritated. The massage gets started and immediately her phone is on the sink table beside me and is constantly vibrating from texts messages. After she gets a text she is huffing and puffing, I KNOW now something is wrong. As the massage continues for about 5 minutes she says to me, I'm sorry I'm not even suppose to be here today and my daughter is stuck at the Dentist office. I need to get her home. So after that I just left uncomfortable and going back in forth in my head, should I just tell her to stop because she was not focused on the massage and her energy was just off. Whenever she got a text she would only massage my neck with one hand and I could tell she was texting during the massage, then she kept getting calls so it would vibrate even more. At one point the phone was either on the table or in her pocket because I could feel the phone vibrating with every text and call. It just was NOT a good massage session for me. Less

Queen's Belinda and Princess took great care of both me and my husband, for Christmas Eve of relaxing in VA Beach

Jordan is amazing I love her and the how she does my hair. Cindy Halteman

I went for a hair consultation and Iris was amazing so I stayed for a mani-pedi and Juliana was terrific. This is a high end salon/spa, that not only is superior in treatment but the most important thing is they are kind and inclusive!

ZERO stars is more fitting! terrible communication skills!! front desk person was very confused about my mani-pedi appt and which rack of polish is gel vs regular hairstylist was creepy! shoulder neck head massage during shampoo was almost groped and he seemed insulted that I was still tense after his special massage. he would not give cut I requested. took a year to grow out what he did

Requested 2 services and was charged an additional $250 for "miscellaneous" charges. My wife was never informed about any additional charges until they were completed. Place is a scam and only tried to refund 10%. $600 for a massage and balayage cut is a joke

I came here to VA for vacation and decided to get a haircut while here. I had extremely long hair and was super nervous about cutting it off, this shop was LOVELY. The desk lady was sweet and they got me (a walk in) back super quick. YALL! This was the best shampoo/massage I’ve ever had in my life! Unfortunately, I didn’t get the lady’s name that cut my hair but she did absolutely phenomenal. Aft... More

I came here to VA for vacation and decided to get a haircut while here. I had extremely long hair and was super nervous about cutting it off, this shop was LOVELY. The desk lady was sweet and they got me (a walk in) back super quick. YALL! This was the best shampoo/massage I’ve ever had in my life! Unfortunately, I didn’t get the lady’s name that cut my hair but she did absolutely phenomenal. After working a whole hour on my hair, cutting over a foot off, and working her magic I had the biggest smile on my face! I would absolutely recommend this shop for a drastic cut. I still love my chop and I get comments often! Thanks guys!! 😁 Less

Had a great massage. Diana did an awesome job. Can't wait to book my next appt.

My fiancé lovessssss this place! Her hair stylist is excellent. It’s a little price(it’s right at the oceanfront,so they get a lot of tourists I assume). But any GOOD stylist will coat $150-300 depending on what you want done in this area. We will always go here for her needs. Highly recommend if you are looking for a new place! If you work/worked for Hilton, you can get a discount with your rewa... More

My fiancé lovessssss this place! Her hair stylist is excellent. It’s a little price(it’s right at the oceanfront,so they get a lot of tourists I assume). But any GOOD stylist will coat $150-300 depending on what you want done in this area. We will always go here for her needs. Highly recommend if you are looking for a new place! If you work/worked for Hilton, you can get a discount with your rewards as well! Less

There’s absolute - Nothing luxury or elevated about the salon! It was incredibly overpriced. It took entirely too long 4 plus hours. My hair looks terrible, it’s incredibly dry. The older stylist is stuck in her older ways, she aged me 10 years with bad toner choices, she did not do anything I asked for, and Kept adding what she called “ treatments” I didn't need and told me she wasn't charging... More

There’s absolute - Nothing luxury or elevated about the salon! It was incredibly overpriced. It took entirely too long 4 plus hours. My hair looks terrible, it’s incredibly dry. The older stylist is stuck in her older ways, she aged me 10 years with bad toner choices, she did not do anything I asked for, and Kept adding what she called “ treatments” I didn't need and told me she wasn't charging me for them, then they charged for all 3x what I was told I would pay! They included the “treatments “and an extra $20 to use my credit card. She yanked and moved my head to make it convenient for her. My neck is sore. If you visiting pay the money for the ride to go to the hilltop area or down the beach to a proper salon. Less

Purchased a package for my mother during our little getaway. She reported that her services here were "absolutely amazing". She is a chronic lower back pain sufferer and said she had no pain for the rest of the day and the whole next day. Not to mention the oil and foot treatment. She loved it!!

Such an awesome business. Owner really cares about all customers. She did a great job on my daughter.

Have been going to Salon@31st Day Spa for a number of years now. Go for a masaage while on vacation in VB. Have been seeing Jonna for a deep tissue massage and she is awesome. Always asks what to focus on and she always hits the target areas. I walk out every time feeling relaxed and refreshed. Thanks Jonna. 👍😀

My husband and I had a 60 minute couples swedish massage with Princess and Belinda. It was amazing!! Both did a fantastic job!! Their hands never stopped working the whole time. We felt so wonderful and relaxed!! This will be part of our vacation every year!!

upon going in, I had to ask multiple times where the prices were listed, and what the price of the service I was looking for would cost, I double checked and was told a certain set amount each time, my technician performing my manicure and pedicure was very sweet and I liked her a lot but after she finished up and told me to sit in front of the fan for 15 minutes a different technician told me it... More

upon going in, I had to ask multiple times where the prices were listed, and what the price of the service I was looking for would cost, I double checked and was told a certain set amount each time, my technician performing my manicure and pedicure was very sweet and I liked her a lot but after she finished up and told me to sit in front of the fan for 15 minutes a different technician told me it was time to go pay even though it had barely been 10 minutes and even when I attempted to tell her she turned off the fan, I went to checkout I was given a completely different price, i respectfully asked why the price changed from what I had been originally told because I wouldn’t have gone through with the service knowing what I was planning on spending, and of course since my nails weren’t fully dry, they were messed up getting my card out and I had to ask to have it fixed, again when drying I felt rushed out by the same technician and my nails were again messed up by the time I reached the car because I wasn’t given a full amount of time to dry them. For the price I didn’t agree to but politely paid, my nails shouldn’t be this messed up within 2 hours of having them done. Was very upset with my experience and wouldn’t recommend at this time. Less

I had a mani/pedi and lower leg waxing. She missed an entire strip of hair and the gel nail polish started peeling after 5 days.

I have been a client at Salon at 31st for 15+ years, for hair and nail services. I recently had permanent make up applied for my eyebrows. I LOVE them, I finally have well defined eyebrows w/the perfect arch. I loved them so much that I returned to have permanent makeup for my eyeliner applied. LOVE, LOVE, LOVE it! Recently a friend commented about my make up being done before breakfast, and how ... More

I have been a client at Salon at 31st for 15+ years, for hair and nail services. I recently had permanent make up applied for my eyebrows. I LOVE them, I finally have well defined eyebrows w/the perfect arch. I loved them so much that I returned to have permanent makeup for my eyeliner applied. LOVE, LOVE, LOVE it! Recently a friend commented about my make up being done before breakfast, and how good it looked, I told her about Kim and the permanent make up process. She made an appointment that very day and loves hers as well. What a time saver, don’t even need any other makeup most of the time! A swipe of mascara and I am out the door! If worried about it being over done, or “too much”, don’t! Kim does a great job, takes her time and her attention to detain is unmatched! Less

I received a 60 minute Swedish massage, the feet exfoliation add on and the hot oil scap add on. Princess was fantastic! She was very professional and she made me feel relaxed. When I come back to the beach, I will be booking again! You should ask for Princess!

The best salon I’ve ever been to! Amazing environment and service. I don’t trust anyone to touch my hair other than Berthalicia. She does amazing work because of her I will keep coming to this salon for years to come.

Best massage I’ve ever had!! And I’ve had a lot of them. Belinda was amazing highly recommend

Excellent haircut!

I was in with family yesterday for a mani/pedi and Juliana did my nails. She was LOVELY. She absolutely went above and beyond to make me feel comfortable, and the work she did was perfect. I'm still obsessed with how my nails look. Thank you!

We finally found a spot for couples massages when we go on vacation. Jonna massaged my wife and Princess had me. My wife reports hers as being great! Amazing in fact. They were just what we needed. Princess was phenomenal! I'm telling you, I felt like I levitated the way she massaged the back of my head to my neck. Her transitions were very smooth and everyone was very professional. We will... More

We finally found a spot for couples massages when we go on vacation. Jonna massaged my wife and Princess had me. My wife reports hers as being great! Amazing in fact. They were just what we needed. Princess was phenomenal! I'm telling you, I felt like I levitated the way she massaged the back of my head to my neck. Her transitions were very smooth and everyone was very professional. We will definitely return. Less

Jordan Is an excellent hairstylist.

Very friendly! Professional. Great foot message! Nails were beautiful

Very bad experience

Unpleasant receptions they don’t give full information there no price list on the front either. They give you package price while charging you separately for each service. Thank God I don’t have to return here.

Terrible Service, to be specific the front desk

I don't recommend them

They scammed us!!

Extremely rude customer service. You don't need to report Just fix your bad approach, bad customer service and bad attitude to your customer

I had the best mens cut with Iris! Will definitely be back!

The staff was incredibly friendly. We had massages at another place that cancelled on us as soon as we got to VA beach for the day. We were enthralled to learn that Salon @ 31st does massages. Princess did a prenatal massage on me that was fabulous. Johann worked on my husband and he enjoyed it. We also had pedicures and the ladies were very friendly and very skilled. We highly recommend!

Extremely disappointed with the service I was giving here. As a returning customer I decided it was time to try the acrylics for the first time. Not only did they not give me what I wanted, they made them short when I asked for them to be long coffin. This is a great place for kids and moms who need express services. But I wouldn’t recommend for anyone looking for Full Sets with DETAIL! Extremely... More

Extremely disappointed with the service I was giving here. As a returning customer I decided it was time to try the acrylics for the first time. Not only did they not give me what I wanted, they made them short when I asked for them to be long coffin. This is a great place for kids and moms who need express services. But I wouldn’t recommend for anyone looking for Full Sets with DETAIL! Extremely Over priced for something I didn’t even want as much as I Tried to make them feel confident in what I wanted I was still treated like I had no knowledge of what style of nail I wanted. As a cosmetologist myself this was very disrespectful. Less

Just had a massage with Belinda and it was the best massage I’ve ever had! She is very kind and addressed my issues. I was having lower back, shoulder and neck pain and it was completely gone by the time she was done! Will definitely go back the next time I’m in VB.

I really appreciate the manager contacting me after my first experience at the salon. She addressed an issue that I experienced. This salon is impeccably clean with trained friendly staff and has a warm and welcoming environment. I'm looking forward to a future visit.

Only half way through and have thoroughly enjoyed it. Already planning my next one

Just had a delux couples massage package with reflexology from Diana and Princess. The massage was wonderful, both therapists were professional, conscientious and thorough. Facility, restroom, waiting area and massage rooms were clean with a nice atmosphere. Can't wait to come back to town for another massage.

In VA Beach for a work trip. The spa is in walking distance to shops and hotels. I didn’t have an appointment, but they fit me right in. Best pedicure ever!

I had a much needed girls day at this spa. It was great! Nicely decorated and clean. I received a prenatal massage by Belinda which was by far one of the best massages I've had!! And I get them fairly often. I also got a mani/pedi by Tammy and she did a great job. Everyone was nice and accommodating. We ladies enjoyed ourselves and look forward to visiting again soon!

Me and the hubs indulged in a couples massage for our 13th anniversary and hands down the BEST massage for both of us. I had Ms. Princess and he had Ms. Belinda they were very attentive and worked the kinks out. Highly recommend! Thanks ladies!!

Highly recommend! After my massage with Princess I feel on top of the world! She paid special attention to my areas of concern and periodically checked on how I was feeling. The Spa is clean, and relaxing. I’ll definitely be back!

My daughter booked a spa day for my birthday. It included a 75 minute massage, spa pedicure, lunch, and a regular manicure. We were taken to the massage area. We both agreed it was the best massage ever. After that we started the pedicure and was served lunch. I chose my nail color and had the pedicure which was very good. The person started polishing my nails and I said the color looked too dar... More

My daughter booked a spa day for my birthday. It included a 75 minute massage, spa pedicure, lunch, and a regular manicure. We were taken to the massage area. We both agreed it was the best massage ever. After that we started the pedicure and was served lunch. I chose my nail color and had the pedicure which was very good. The person started polishing my nails and I said the color looked too dark. She said it was the color I picked. I decided on a lighter color for the manicure-the same color I initially picked. In better light, the tie nail polish was a deep burgundy. The lady who did my pedicure appeared and said different polish companies have their own set of nail polish numbers. She showed my daughter the 2 charts we were given and they were wrong. My daughter showed the 2 charts we picked from, and pointed out the color I picked - it was #81 - we found at least 5 polishes with #81. The person asked if I wanted my nails repainted and I said yes. We were not rude at all - however the person was indignant that I wanted a the correct color. I later found out she was the owner. She could have apologized, but instead me feel stupid. I finally got the manicure which was rushed because of the 2nd polishing. I opted not for gel nails. After my finger nails were finished, the manicurist gave me a tiny fan to dry my nails. She never came back to see if my nails were dry so we finally left. One nail was messed up before leaving. It’s been 3 days and my nails look bad - polish is coming off in several place. I was so excited about my birthday spa day. Instead of leaving there feeling happy and pampered, I left there with nails that were not completely dry, and being treated rudely. I guess all customer service is gone!! I’ll never go back there. I think my daughter spent over $450 - I get more “pampering” at a walk-in local nail salon. Less

Berthalicia is amazing. she is knowledgeable and very professional. I had never had my hair look or feel so healthy. I absolutely love it and will definitely be back

Love it! Went when I was visiting and the employees are professional and inviting. A+ customer service in a spotless environment. Wouldn’t go anywhere else in Virginia Beach for waxing or facials!

Great service! Quick and responsive scheduling. Add ons don't short basic amenities. They are true add ons. Professional staff and friendly.

The ladies who did our massages are super nice, professional, and thorough! Beautiful experience, and love how many options they have.

My massage and facial was amazing. Thank You for a completely wonderful experience❤️

Great spa experience down on the boardwalk.

Thank you so much to Destiney for setting this up❣️ Jordan turned my hair from night to day😍 omg the body massage was AMAZING ❣️ Now these feet was a wreck and I can wear flip flops again lol BEST DAY EVER❣️❣️❣️

Gloria did an amazing job! She took away all of my pain and I hope to go back for another visit soon! Thank you!

I had an amazing experience as a result of my daughter treating me for Mother’s Day! The staff was polite, my massage therapist was amazing and the ambience was beautiful ❤️

Evelina is the best nail tech !!

The staff was extremely professional and also very sweet. We had a friends day with two massages and pedicures and both agree it was the absolute best experience. Shout out also to the super sweet reception staff. High recommend!

It took 4 hours to get full highlights and a cut. It cost $189 and my hair was collarbone length and not that thick, it was incredibly expensive and the highlights are awful. The first 30 minutes the girl doing my hair kept trying to convince me to do this brand new conditioning treatment. My hair is not damaged it had been in a bun all day while I was at work. I ended up going to Sally’s to fix ... More

It took 4 hours to get full highlights and a cut. It cost $189 and my hair was collarbone length and not that thick, it was incredibly expensive and the highlights are awful. The first 30 minutes the girl doing my hair kept trying to convince me to do this brand new conditioning treatment. My hair is not damaged it had been in a bun all day while I was at work. I ended up going to Sally’s to fix it. Less

Iris is the best! I got the cut and color I wanted. I feel like a new woman! I haven’t felt this good in a long time.

Had a Swedish massage with Diana. She was excellent. Very professional and relaxing atmosphere. Very clean spa and affordable. I would highly recommend Diana!

Gloria was nice, great and very knowledgeable about what she was doing

Giona was fantastic especially with the hair pulling!! Will definitely be back!! Everyone was super nice and the facility was gorgeous!! Thank you guys!!

love my massage havent had one in 20 yrs.

This owner Allows her employees to take advantage of their clients monetarily. They do Different processes to your nails or your hair and don’t tell you they’re doing it and then you get charge for it at the end of the visit. They rip you off they don’t give you a store credit they are very aggressive and schrod. they hire people who are aliens from Russia and other countries who don’t pay taxes ... More

This owner Allows her employees to take advantage of their clients monetarily. They do Different processes to your nails or your hair and don’t tell you they’re doing it and then you get charge for it at the end of the visit. They rip you off they don’t give you a store credit they are very aggressive and schrod. they hire people who are aliens from Russia and other countries who don’t pay taxes it’s a terrible place please don’t go there they will rip you off and pay aliens to give you manicures pedicures and the hairdressers rip you off. They over charged me $75 and only gave me a $15 credit back which I will never use because they are so terrible. Please don’t go there please. Go to salon 3200 or they are so kind and so generous and don’t ever charge Less

We came in from Lynchburg VA for a quick weekend get away. I had the Herbal Anti-cellulite Body Wrap and Swedish Massage! Stephanie was my therapist for both services. SHE IS AWESOME! Not only does she know how to make your experience enjoyable she knows about your body. As my massage was going she noticed some things and asked me questions as to how I felt and she made adjustments so I remained... More

We came in from Lynchburg VA for a quick weekend get away. I had the Herbal Anti-cellulite Body Wrap and Swedish Massage! Stephanie was my therapist for both services. SHE IS AWESOME! Not only does she know how to make your experience enjoyable she knows about your body. As my massage was going she noticed some things and asked me questions as to how I felt and she made adjustments so I remained comfortable. Also , she has a lot of information to share (only if you want to know). She knows when you want quiet and when to talk with you!! Very fun salon! Will definitely be back!! Less

Great service and enjoyed my shampoo/Brazilian blow out!

5 stars Went for the winter package, massage, facial, eyebrows, pedicure, shampoo and blow dry. Three wonderful hours of relaxing and pampering. Place was very clean and supplies were sterile. Great friendly service. $120

I came in for a visit I booked 3 weeks ago. I was called 30 mins before my appointment and was asked if I could come at 3pm. I agreed. Then I was called back at my appointment time and asked to come in. I had already started a new project but agreed and took a pause. I got there and the shampoo girl/massage therapist/dread enthusiast came to wash my hair. She was okay but is at times rude with he... More

I came in for a visit I booked 3 weeks ago. I was called 30 mins before my appointment and was asked if I could come at 3pm. I agreed. Then I was called back at my appointment time and asked to come in. I had already started a new project but agreed and took a pause. I got there and the shampoo girl/massage therapist/dread enthusiast came to wash my hair. She was okay but is at times rude with her communications and most certainly is not focused on the client, the clients needs, wants etc. At one point she asked me what was wrong with my face as I was squinting to look at my phone 😳 My hairstylist was obviously double booked and then decided to have the shampoo girl start on my hair. After she asked what was wrong with my face, I was pretty done with her. Her conversation was very rude and I really did not want her touching me at this point. All the while, I am hearing my hairstylist tell another lady that she was getting the VIP treatment as he was working with another stylist on her hair. That was very hurtful and disappointing. I expressed my concern and he said that was the last time he would split his focus. I tried to get over it, even though it hurt my feelings. I went to the hair dryers- where peole were lounging around and he had to ask them to move. I sat there for awhile, and then the dryer went off. And I sat, and sat, and sat until I had to go to the bathroom and asked someone where the bathroom was— I then went to go sit back down and looked at the time. I had already been there for over 4 hours!!! I walked to the front, and paid. The manager asked how far I live away, and then said next time they would offer me something special for the service. I said I would think about it and left. The more I thought about it, the more upset I became. I am important. I am not just a number and I am a good client who rebooks, tips well, and is consistent. I am not accustom to being treated so hurtful and to be so disrespected. This truly was an awful experience, and I will never go back. Less

Time Frame was Excellent .. very Professional And offer me and my husband a glass of wine afterwards great job ladies

very nice salon. a little pricey but a great experience. talented people and so very friendly!

Just had an amazing transformation with Raven. Love my hair!

Jillian and Iris both did an amazing job on up dos for my wedding in July! Very friendly and fun! Def will be visiting again when we travel to Virginia Beach🙂

Great Swedish massage today would totally recommend.

Wonderful way to spend the day!! You must get the Paradise for 2! 😊

Wonderful atmosphere and exceptional professionals in every department

Such an amazing experience. I was a walk in and they took me right away. Everyone was nice! I will definitely be returning the next time I am in Virginia Beach area again this summer!

Everyone was absolutely fabulous! From the moment I walked in you felt like you were pampered. The facial was fantastic and put you into relaxation mode. Nicole your awesome! The massage was so great! She ( Jonna) listen to my needs and targeted the areas of concern, my neck feels so much better! Salta did my pedi and was so sweet, gentle and attentive to me. Lunch was great! sushi and white wine... More

Everyone was absolutely fabulous! From the moment I walked in you felt like you were pampered. The facial was fantastic and put you into relaxation mode. Nicole your awesome! The massage was so great! She ( Jonna) listen to my needs and targeted the areas of concern, my neck feels so much better! Salta did my pedi and was so sweet, gentle and attentive to me. Lunch was great! sushi and white wine Yum. Walked back to my hotel feeling completely relax and beautiful! Less

Mercedes and Julia are PHENOMENAL!

Had a wonderful experience this morning! Hair by Berthalicia and makeup by Jenn! I’m ready for my formal event & I feel beautiful! Thank you girls! Jenn, we’ll be back to do my daughter’s prom makeup ;) Jasmine

Oh my goodness....I LOVE THIS PLACE!!! I had the most incredible massage of my life with Diana. Everyone I met was very attentive and pampering and even though I have three small children and I’m constantly stressed I left feeling pampered after a wonderful massage, facial, pedicure, and hair style. Truly was a treat to find this spa while I was here for vacation. Every time I come back this is g... More

Oh my goodness....I LOVE THIS PLACE!!! I had the most incredible massage of my life with Diana. Everyone I met was very attentive and pampering and even though I have three small children and I’m constantly stressed I left feeling pampered after a wonderful massage, facial, pedicure, and hair style. Truly was a treat to find this spa while I was here for vacation. Every time I come back this is going to be a must for me! Less

Loved my hair and nails<3 Jillian and Julia :*)

Loved my experience and will be back.

Much needed pampering. Mike was very professional and the massage was extremely relaxing. Highly recommend!!!

I had the best beauty day! Love Jillian, Salta, Nicole and Angela. Thank you for taking care of me today. 🤗❤️

This salon is a little on the pricier side, but Raven is fantastic with hair and is one of the few people I trust with my hair. The rest of the staff is really nice as well. I go somewhere else that's closer now but I intend to come back if and when necessary.

We had an amazing facial with Shannon and massage with Angela. Thank you! I will be back every time I come to Va Beach!

Salon @31st was amazing! Jillian, Raven, & Jen made all my bridal dreams come true and I’m so glad I came to them!! After two failed bridal attempts at an different salon, they really helped me achieve the look I was looking for ! They’ve gained a new client for years to come !! Thank you ladies for everything !!! My hair and make up was perfect for my wedding day !!

Nice people fairly priced.

My massage therapist Kristen was fantastic and my nail tech Anna was also wonderful. Went to the spa for my bachelorette party and will be back! Wonderful and helpful staff. Will be spreading the word of our excellent experience !

Thi did my nails and she was good but the professionalism in the salon was appalling. Staff was yelling at others from across the room apparently about how my service was being done, not quite sure but she was yelling at my tech, taking tantrums about having to do a manicure and even knocking over a stool when she took the tantrum and speaking Russian while protesting doing her job. This was a di... More

Thi did my nails and she was good but the professionalism in the salon was appalling. Staff was yelling at others from across the room apparently about how my service was being done, not quite sure but she was yelling at my tech, taking tantrums about having to do a manicure and even knocking over a stool when she took the tantrum and speaking Russian while protesting doing her job. This was a disgrace especially because the salon is at the oceanfront and the prices are very high; higher than average. I expected more. I live here and really doubt I will come back. It was like walking into a high school. That being said, it is beautiful and my nail technician and the massage therapist that walked around were sweet. They kept apoligizing and should not have to apologize for anothers actions,especially since the girl making the scene never apologized even when I remarked that her behavior was unprofessional, but they did and sweet Tammy even gave me a neck massage while my nails were being done as a way to apologizeand make up for the disturbance. The manager did listen to my concerns upon my exit...I did pay full price for my service... and she said it would be addressed but I must say this is the first high scale facility that I have been to where the manager just sat at the front desk the entire time oblivious to what is going on with the clients. Usually managers walk around to attend to guests and staff. She just sat up front talking to the other front desk staff and I am unsure how she missed the turmoil directly behind her. I think the owner needs to reevaluate the staff she has working there especially if you continue to charge these rates. Less

I had an amazing pedicure with Mercedes yesterday!! It was the Ultimate Pedicure that I chose to get. As a nail technician myself, I was very impressed with the cleanliness of the salon & implements, the time she took in making sure she did a great job, not rushing & the wonderful massage. I will definitely come here again the next time I'm in Virginia Beach for vacation & I will be requesting Me... More

I had an amazing pedicure with Mercedes yesterday!! It was the Ultimate Pedicure that I chose to get. As a nail technician myself, I was very impressed with the cleanliness of the salon & implements, the time she took in making sure she did a great job, not rushing & the wonderful massage. I will definitely come here again the next time I'm in Virginia Beach for vacation & I will be requesting Mercedes to do my pedicure!! Less

Love this place .... so friendly and clean ! Love my artist .. she put big smiled on my face ...I will give 5 ⭐️⭐️⭐️⭐️⭐️

Sixty minutes of complete heaven. Thank you, Michael, for the great Swedish massage!

I've only had one experience at this salon but it won't be my last. Since I live in Pittsburgh it won't be as often as I wish. But believe me, whether you are a Virginia Beach resident or just on vacation, do yourself a favor and stop by. They have an array of services so pick one or two and pamper your mind and body. You won't be disappointed! Ask for Michelle and she will take care of you!

I walked in today with severely over processed hair. Iris brought my hair back to life and gave me advise on the best ways to care for my hair. I also received the best haircut of my life!

Iris did an amazing job!!! Love my new cut and color. Would definitely recommend this salon!

Great pedi by a lovely lady! Relaxing experience!

I started the process 2 months ago of going from almost black hair color to blonde....I know this is a process and I was unhappy with the orange color my hair was so I decided to try a new place closer to home....Raven made me feel comfortable and was honest with me throughout the whole process!!! She did an amazing job and I cannot wait to go back!!!!!

Very much enjoyed my mani and pedi with Victoria . Best mani and pedi ever!

I love my haircut from Iris! Everyone was so friendly and welcoming. Will definitely be back.

Kelsey Kramer is great, fantastic experience! Give her a try!

I have randomly stopped in several times for a quick eyebrow wax- always very satisfied with the services. Tonight I last second requested a full highlight and Kira who I had never had the pleasure of meeting prior kindly worked me into her schedule. After looking at my hair and having a brief consultation, she asked all the necessary questions and I absolutely could not have imagined it turn out... More

I have randomly stopped in several times for a quick eyebrow wax- always very satisfied with the services. Tonight I last second requested a full highlight and Kira who I had never had the pleasure of meeting prior kindly worked me into her schedule. After looking at my hair and having a brief consultation, she asked all the necessary questions and I absolutely could not have imagined it turn out any more perfect. She captured what I have asked color specialist do for the past five years, previously unsuccessfully. The color is perfect, the texturizing and blending of the highlights shows how talented she is. I will absolutely be returning for Kira to do my highlights as needed in the future as I couldn’t be more happy with the service she provided. To make the experience even better, she waxed my brows as I waited for the color to set and did a great job at that, as well. Thanks for a terrific experience. Less

UPDATE: I called to get my hair redone. Kelsey did my hair and for it to look MUCH better and cohessive. She was really nice as well. She did great at giving me something nice until I transition into the ultimate goal. Free of cost. I went there yesterday and had my hair done by Raven. I showed her a picture of my hair previously, and I wanted to go back to it again. I came in with blonde hair ... More

UPDATE: I called to get my hair redone. Kelsey did my hair and for it to look MUCH better and cohessive. She was really nice as well. She did great at giving me something nice until I transition into the ultimate goal. Free of cost. I went there yesterday and had my hair done by Raven. I showed her a picture of my hair previously, and I wanted to go back to it again. I came in with blonde hair from shaft to ends, and dark roots (about 3 inches). She fixed my roots, which were horrible. But everything else stayed the same. She lightened my bangs, but they're so brassy on top of the dark roots that they look horrible. After 4 hours there, I pretty much look the same. And I payed $235 for it. For my roots to be fixed and a trim. Less

I love Salon@31St. The staff are always so welcoming and friendly whenever I come there! I have never had a bad service from them! My hair stylist is Chris and she is the BEST! She always takes her time to tell me about new products she thinks I might like and would help maintain my hair. My nail tech is Nadi and she is AWESOME! My pedicures are amazing and the polish always lasts until my next ... More

I love Salon@31St. The staff are always so welcoming and friendly whenever I come there! I have never had a bad service from them! My hair stylist is Chris and she is the BEST! She always takes her time to tell me about new products she thinks I might like and would help maintain my hair. My nail tech is Nadi and she is AWESOME! My pedicures are amazing and the polish always lasts until my next visit! I would highly recommend this salon to my family and friends! :) Less

Amazing massage by April!!! Very welcoming place and atmosphere!!

Great atmosphere, wonderful people and the services were amazing. Will certainly plan to go back next year for a full day or pampering!

My pedicure technician ripped skin off my foot by rubbing it too hard with pumice, I was in an excruciating pain and when I voiced my concern she said it's from a callus remover. My skin was completely ripped off as someone scraped it with a knife! My skin broke open in a second place after I left (it was also rubbed too hard), and was bleeding at my heel. My girls had manis and pedis as well - t... More

My pedicure technician ripped skin off my foot by rubbing it too hard with pumice, I was in an excruciating pain and when I voiced my concern she said it's from a callus remover. My skin was completely ripped off as someone scraped it with a knife! My skin broke open in a second place after I left (it was also rubbed too hard), and was bleeding at my heel. My girls had manis and pedis as well - their nail polish came off completely - after one day and I asked the nail techs not to apply too much as the children's nails are much smaller - one coat & top coat would've been enough. I was hoping for an email from a manager as I voiced my concerns over an email - however I got no response. I spent my last two days of my vacation with antibiotic ointment on my foot - not enjoying the beauty of the ocean & beach. Less

Tammy was lovely and we enjoyed our pedicure experience very much

Came in on Friday to the beach with my girlfriends. I called to see if I could get in for a Pedi the women on the phone was so friendly told me when she could get me in , it worked for me . Had an amazing pedi with Tammy she was very attentive and let me relax and rest without all the chitter chatter . She was so pleasant. Thank you ! I highly recommend them if you happen to come in last minute a... More

Came in on Friday to the beach with my girlfriends. I called to see if I could get in for a Pedi the women on the phone was so friendly told me when she could get me in , it worked for me . Had an amazing pedi with Tammy she was very attentive and let me relax and rest without all the chitter chatter . She was so pleasant. Thank you ! I highly recommend them if you happen to come in last minute and need to be pampered. Less

This is a long review, but it will save you a lot of hassle if you are looking into booking this salon for any nail services. If I could post a review with zero stars, I would. We booked this salon for a bachelorette party girl's day out months in advance. When we got to the salon, the place looked high scale and nice enough. But after spending four hours getting a manicure and pedicure (for only... More

This is a long review, but it will save you a lot of hassle if you are looking into booking this salon for any nail services. If I could post a review with zero stars, I would. We booked this salon for a bachelorette party girl's day out months in advance. When we got to the salon, the place looked high scale and nice enough. But after spending four hours getting a manicure and pedicure (for only 4 girls) and spending close to $300, the bride's toe nail polish slipped off. All three of the bridemaids' finger polish chipped off and one bridesmaid's toe nail polish slipped off, just like the bride's. And this happened within the five minutes of walking to the car. I don't know what type of polish they're using at this place, but it isn't quality. For the amount of money and time we spent, you'd think it would last longer than five minutes. Then, when we called the salon in the car on the way to the next bachelorette party event, we were told to take pictures of the damage and send them to an email address. We did so right away. A day later and still no response back, so we called again. We were told they never received the email and it didn't matter because they weren't going to reimburse us any of the money. They even tried to blame us, saying we must have done something adventurous after we left the salon and that took off the polish. We walked to the car and noticed it all messed up then. Nothing "adventurous". Walking to the car and driving to dinner. All they offered to do is a touch up if we come in tomorrow, but tomorrow is the wedding and there is no time. So everyone's nails are ruined for the wedding. The bride had to remove the toenail polish and paint her's herself. All that money wasted. Especially since they charged us a ridiculous amount (extra) for every little thing. It was definitely a waste of time and money. Do not go here! I have pictures to prove everything and if fb allowed us to post them here, I would. I'll be posting all of them all around social media though. Count on that. Less

Anna was the best girl ever so beautiful and smart she made our stay at the salon amazing and will definitely come back

Guliana did an amazing job giving me a new look� My hair is short but she nailed it and definetly took her time to make the cut compliment my frame!!

Kira is the best stylist! I love � my hair and she has my hair growing again.

Very freindly ladies. Had a great 3 hrs went by quick an relaxing. My first pedicure was great! 😃thanks Anna

I just left this salon with the prettiest haircuts in a long time. This place is fancy with a reasonable price. The stylist ( Jillian) is so sweet. She did a great job. Highly recommend this salon.

They treated us like royalty. Took their time. We did renewal package and lunch was excellent. Would definately highly recommend this place.

The mango wrap and massage was amazing. Prudence is a fantastic massage therapist!

I thoroughly enjoyed my visit to the spa. Kalpana did an excellent job on threading my eyebrows and my pedicure. Love her!

I saw Anna for color touch up Everything went Very well Thank you ! will be back of course !

Oh my goodness this salon was amazing!!! We came in last minute and had so many of us, with so many last minute requests and they could not have been more accommodating and pleasant! Really made our trip. I would drive from Newport News just to come back.

Great service! Always on time and Paulette does amazing nail and eyelash work! All of the staff have always been friendly and I've never had a negative experience here. Highly recommend!!!! �

I found this place because I needed a cut and style on a Sunday and Salon@31st was open so I decided to give them a try. I'm really glad I did because they are always friendly, clean and their stylists do a wonderful job. This place has a great location as well right around the corner from a Starbucks and they have a free parking garage right next door!

I have been going to Salon 31st for over 15 years and my experience just keeps getting better and better. In fact, our entire family uses their services. I honestly do not think I could do what I do for a living without Prudence, Oxana and Cris. Love all you guys. Happy Thanksgiving.

I was suprised with a spa appointment at Salon@31. Staff was very friendly, Had my first message ever and it was amazing! Prudence was amazing therapist. Had the best facia & pedicure with the best lunch and wine. I left there feeling amazing. I will definitely be going back at least once a month. I highly recommended Salon @ 31 if you want to get spoiled.

I recently moved to Virginia Beach and could not be more pleased with the welcoming staff and exceptional services at Salon 31st! It's a great place for all your salon needs: pedicures, highlights, eyebrows, etc. Plus, they're professionalism is second to none. I always feel welcomed and taken care from when I enter until I leave!

I hear that Prudence is awesome! Can someone recommend another masseur. Two of us want to get a massage at the same time. Your suggestions are appreciated. : )

I have been to this place 3 times and I absolutely love it! After all this bad experiences I had at other nail places, I am absolutely happy to stick with Salon@31! You can get here an excellent customer service, the ladies here are real professionals and they are doing their work attentively and thoroughly. The ambiance at this place is relaxing and stylish. They also maintain perfect cleanlines... More

I have been to this place 3 times and I absolutely love it! After all this bad experiences I had at other nail places, I am absolutely happy to stick with Salon@31! You can get here an excellent customer service, the ladies here are real professionals and they are doing their work attentively and thoroughly. The ambiance at this place is relaxing and stylish. They also maintain perfect cleanliness, what is very important for me. It is also nice to get some complimentary drink. :) Every time I come here I have an amazing time! I had manicure with Yana and Sally and it was flawless. I had a wonderful pedicure with Paulette. Sally did a beautiful Ombre manicure for me. Nadie can make any nail design you can think of. It is a wonderful place! Less

kalpana is AMAZING. i had the continued pleasure of having my eyebrows shaped by her ... but today, i also had her signature indian gold facial. by far the best facial i've ever had. she uses authentic products from india and her technique will make you feel like a new person. i cannot recommend her highly enough!!! ��

Pat is a fantastic stylist! My first time visiting there was a real great experience! The staff is very professional and ensure your needs are met! Can't wait to stop in again!

Very good place for massages. Prudence is fabulous for reflexology!

Hello Everyone, I came out to Salon31st today with my sister in law and had an outstanding 1 hour deep body massage done by Prudence Thompson. She did the best deep massage on me and worked out knots that I didn't even know I had. It was the best I have ever had in over two years. I can't wait to try the Mango Enzyme body wrap. Everyone at the salon was so welcoming and offer both of us beverages... More

Hello Everyone, I came out to Salon31st today with my sister in law and had an outstanding 1 hour deep body massage done by Prudence Thompson. She did the best deep massage on me and worked out knots that I didn't even know I had. It was the best I have ever had in over two years. I can't wait to try the Mango Enzyme body wrap. Everyone at the salon was so welcoming and offer both of us beverages when we were getting our deluxe pedicures done. It was the best girls day outing we have had. Thanks for being a part of it. :) Less

Excellent experience. My hometown of Meadville, PA could really take a lesson or two on how to treat a client. I had three different treatments and each person was wonderful to work with.

Great service and great facilities!! Highly recommend it.

Staff was very friendly, and the rates were great! Prudence is a wonderful therapist. Highly recommended!

My massage therapist Prudence T was awesome the best I've had in a long time would tell anyone to go and see her

Wow! Just wow! Amazing customer service and great message therapists! Got us in last minute and really targeted areas we specified as a problem!

We've never had the warmest welcome when arriving, however our couples massage was very good I would give that 4 stars. The nail gals are super sweet and accommodating although my nails are often lumpy looking after gel polish and my daughter's polish never stays on longer than a day. We've gone 3 times and it has happened each time.

This place is the absolute best. Since moving, I have been looking for a hair salon. This place is classy and trendy and the staff is very friendly. I was very comfortable. Raven did a color correction for me and it was perfect. She is an expert with color correction and getting the perfect color for hair color. This will now be my home salon in the VAB area. I would recommend to anyone!

The hot stone couples massage was amazing! We will be returning in the near future.

Destini was a great stylist. Everyone professional and did a great job.

The salon is very accommodating. Amanda is fabulous!

Great service, great atmosphere! Received a gift certificate for my first visit and now I'm a regular.

Best!

So kind and friendly. Amazing work. I will definately go back again, every chance I get.

My family and my parents decided to take a mini vacation to Virginia Beach over Mother’s Day weekend (my birthday too). To my surprise my husband surprised me with a spa day for my Mother’s Day and birthday gift. I received a massage from Melissa, a facial from Kim, a mani and pedi from Thu. My mom also received a massage from Angela. All of these ladies did a phenomenal job! I work in the touri... More

My family and my parents decided to take a mini vacation to Virginia Beach over Mother’s Day weekend (my birthday too). To my surprise my husband surprised me with a spa day for my Mother’s Day and birthday gift. I received a massage from Melissa, a facial from Kim, a mani and pedi from Thu. My mom also received a massage from Angela. All of these ladies did a phenomenal job! I work in the tourist industry and own two businesses, a vacation cabin rental and a wedding planning/coordinating business in the Shenandoah Valley, so I speak from years of experience when I say that customer service, the staff that works for you and their knowledge of the services they are providing speaks volumes on your business. Salon@31st is the best full service salon and day spa at Virginia Beach! They provide outstanding services with a professional, talented and knowledgeable staff. They strive for perfection and it showed in their service. You'll leave looking and feeling refreshed and your absolute best. I thoroughly enjoyed the experience and I will return on my next visit to the beach. I highly recommend Salon@31st! Less

Had a fabulous day. Thank you staff for making me 10 years younger!!!!

Thank-you so much Cris Vargas for making my haircut so easy and beautiful. Hope to see you again soon! Loved the salon, everyone soooo nice!

I'm a Salon@31St addict for almost 2 years now. Service is simply unsurpassable! The BEST! :)

Had the BEST massage from Prudence; she is a goddess. And the most amazing hair transformation from Destini!!! everyone was great :) deff going back!!!

CHRIS VARGAS! Literally saved my hair! Great atmosphere!