based on 76 reviews
Great customer service great beds !!!
Christopher’s customer service is A1!! I was able to come in and tell him what I was looking for and we found the perfect match. He went out of his way to make sure I left TODAY with what I needed. Definitely recommend!!
Mattress by appointment has been the easiest buying process when it comes to mattress.. My daughter found what she was looking for..
High quality mattresses, same-day delivery and awesome payment plans.
Very nice gentleman to deal with.
Christopher was extremely nice, professional, and very knowledgeable about the mattress that we were considering to purchase elsewhere. But, after listening to Christopher sharing information about the different mattresses and warranty, then allowing us to test the mattress with ease. We were able to make a decision without any high pitch, pushy salesperson. What I like most of all, Christophe... More
Christopher was extremely nice, professional, and very knowledgeable about the mattress that we were considering to purchase elsewhere. But, after listening to Christopher sharing information about the different mattresses and warranty, then allowing us to test the mattress with ease. We were able to make a decision without any high pitch, pushy salesperson. What I like most of all, Christopher, was highly confident in the mattress we were looking to purchase. We’re looking forward to the delivery in a few weeks. I must say we had an amazing experience purchasing our new mattress at: Mattress By Appointment Lakeland. Juan and Veronica Less
He went out of his way to get my mattress. Will definitely buy another one from him.
Awesome, personable, caring, customer service, lowest prices in town. Family owned and run. Christopher goes the extra mile. Compare prices if you must but you’ll end up coming back here. This place deserves 10 stars!
If I could give 10 star I would!! This guy goes above and beyond for his customers! Come see him for a deal of a lifetime!!
Great place to get a bed. Nice selection and Chris was great to deal with. If you are in need of a bed definitely check this place out.
This was the most pleasant experience I didn’t feel rushed. Chris is amazing. I would recommend him for a mattress to all my friends. I appreciate it.
I was hesitant at first but later learned that it’s a pretty legitimate place. Straightforward process with quality mattresses to my surprise. I appreciate the financing opinions as well. Will definitely visit again in the future.
Friendly service great product great prices
We had a fantastic experience with Christopher. I love my new bed
The owner is kind and helpful, sold me what I needed m, and the price was great!!!
Very nice beds seem very comfortable will return for my next bed
Excellent service, personable, punctual. Highly recommend.
When it comes to purchasing quality mattresses for great prices, Mattress by Appointment in Lakeland is your number one stop!! The owner Christopher Bradley is very professional and knowledgeable. I promise you will not be disappointed!
Great place, lots of selection, good prices, and he even works with you to find a solution that works for your budget and your need.
Chris is the right person to guide you into finding a mattress that fits your budget and is comfortable.
Accommodating and friendly service
Chris was very professional and knowledgeable about the beds he had in stock. If you need a mattress and live in the Lakeland/Polk County area definitely give him a call. Saved me a lot of time and money.
Hoy adquirimos nuestros colchones con Christopher. Su producto es de excelente calidad, y su servicio muy bueno. Su trato es muy agradable.Lo recomendamos 100% a todas las familias.
Great experience with Chris. Very knowledgeable. My sister said she's taking her husband there to get them a new bed.
Gentleman at the store took great care of me and made the process go by SWIFTLY!!!
Very good. Very intellectual. Got the job done 💯
Great service from Chris!!! Will definitely refer him to others!!
Very friendly and honest guy
Best service! Would recommend to everyone. Thanks to Christopher 1st night on a real bed, Mike and cats enjoying it. Can't wait for a good night's sleep. You are the best. Thanks again
Christopher was very pleasant to work with. Will definitely buy from him again. His price was great and he even offered to deliver.
Good 👍
Today, with my first experience, going to mattress by appointment , the owner was very professional and polite. He explain to me the difference between the different types of beds and the difference between mattress and box, spring and mattress with steel frame so I highly recommend this guy to ever who’s looking to purchase a mattress or mattress and box, spring, and mattress and steel frame so ... More
Today, with my first experience, going to mattress by appointment , the owner was very professional and polite. He explain to me the difference between the different types of beds and the difference between mattress and box, spring and mattress with steel frame so I highly recommend this guy to ever who’s looking to purchase a mattress or mattress and box, spring, and mattress and steel frame so he’s the one you should go to very professional guy Less
Just got me a king size bed today the process to get it was very easy ❤️
Christopher knows his product. A very nice person to talk with. Excellent working with families!
Christopher was very friendly, great customer service and definitely went an extra mile for me. Different options to choose from and I picked the BEST!!!!! Good looking out Christopher. Thank you !
So convenient Christopher met with us with in 24hrs of our initial contact. Christopher customer service was awesome with multiple mattresses to choose from. Brand new mattresses, great location and kid friendly what more could you ask for!!!!
Best costumer service ! Got me something almost instantly ! Cool guy . Highly recommend
nice honest guy with good prices
Calm ,respectful, and had an enjoyable service
I really enjoyed coming to this store and treated like a friend that came to drop by. Excellent prices and great service. Can't wait to have my mattress delivered. Thank you so much and God bless. Wish I could give you 7 stars. T. Irizarry
We had a real good time shopping with Mr.Chris. He made us feel welcome and comfortable. Real good dude and a great deal. I’d give it 6 stars if I could.
It's truly phenomenal! Prices to fit anyone's pockets. Recommended to everyone!
Great and easy experience, great financing service Chris is awesome and knowledgeable
I am very happy with my new bed.Christopher was very helpful to me and his prices are great as well. Plus I needed it delivered which he did no problem.
Excellent service and good prices, good quality matrees. 100% recommended
Amazing place , Amazing service and GOOD PRICES 👏
Fast and friendly 💜💜
Absolutely best experience I have had a buying a bed
Quick and Easy! Very personable! So excited for our new mattress! And he gave us plenty of options, all brand new!
Very reasonable nice quality and I found what I was looking for I am very happy thank you
Excellent customer service when searching for a reasonable mattress with various forms of payment options. Thank-you for you time and service. May the lord continue to provide your business in helping others.
We got an amazing mattress for a very affordable price. Christopher took the time to help us pick out our mattress and gave us the best options for our budget along with some financing options. I would highly recommend this as an option for purchasing a mattress.
Chris at Mattress by Appointment is a GODSEND! We scored a great quality bed at a very affordable price!! We would highly recommend his services to anyone looking for an awesome deal.
For my friends, very good offers, without the need for credit, very good quality mattresses, do not hesitate to ask, very good customer service, I am very satisfied 🥰
Absolutely love it here!!! This place has a great selection of brands. great prices and friendly faces!💜 I recommend them to everyone.
Great , friendly , fast & reliable service ! Purchased box spring & got it delivered within the next 2 hours would definitely recommend this business
We honor the fact that Mattress Appointments was very reasonable. They were able to get us set up & established with our new mattresses the same night as our purchase. The quality of the mattresses are magnificent i couldnt have gotten a better deal any where else. Thank you Mattress Appointments!!!😁😁😁😴😴😴😇😇
Chris was awesome to work with and flexible. I had just got off of work and he met me after 7pm and I was out in no time. Loving my new mattress, gave me the support I needed but still soft enough for my wife. Thanks Chris for such a high quality mattress at a great price!!!!
Amazing service! We came looking for a mattress and fell in love with his selection. Christopher was extremely welcoming and accommodating to what we wanted. He made sure we found the one for such a fair price and had it delivered the same day. I cannot recommend this place enough!
Brand new mattresses, great prices, immediate delivery! Thankful for the friendliness!! Support Lakeland small businesses!!!
Exceptional service, reasonable pricing, and very quick delivery. I'll shop at Mattress by Appointment for my mattresses from now on rather than other outlets.
Muy bien servicio el que nos atendió fue my amable y nos trato muy bien pensamos comprar aquie otra vez en el futuro👍
Very easy to make and appointment, offered same day delivery, good selection, great prices, even threw in a few things to sweeten the deal, highly recommended.
Totally awesome Mr. Piers was so nice he gave me the best deal ever!
I was looking for a mattress for my granddaughter. Piers was very patient and very informative. Was not a pushy salesman. I feel I got a great mattress at a fraction of the cost than a big box store. I’ll definitely buy again
Great service
Thank you so much for the great service and fast delivery!
This was a great experience! Got a fantastic Tempurpedic mattress for less than half the cost. Delivered the next day! Would recommend anyone looking for a bed to check this place out. The Owner is incredibly friendly. Was not a pushy salesman!
Owner was great. I really appreciate everything he did for me.
This store just opened up and the owner Piers was great to work with. I bought a queen mattress with just a $1 down and it was delivered 45 minutes later. I highly recommend getting your mattress here.