based on 991 reviews
Shrimp and garlic sausage and scallop potatoes were my favorite foods today π.
Good food, and good costumer service.
REVIEW SCAM ALERT!!! The ONLY reason this place has good reviews is because you get $5 taken off your bill by writing them a 5 star review. I paid full price so I could be honest. Food WAS HORRIBLE! It was NOT fresh, over cooked and dried out as it was hardly changed. Service? Spent just about 5 mins waiting for someone to carve a slices of shoe leather roast beef and sausage that I could buy at ... More
REVIEW SCAM ALERT!!! The ONLY reason this place has good reviews is because you get $5 taken off your bill by writing them a 5 star review. I paid full price so I could be honest. Food WAS HORRIBLE! It was NOT fresh, over cooked and dried out as it was hardly changed. Service? Spent just about 5 mins waiting for someone to carve a slices of shoe leather roast beef and sausage that I could buy at the dollar store. Poutine station was a joke! The fries were stale and it took over 15mins to get new ones made. The only high point was the chocolate fountain. The fruit there was about the only thing not dried out sadly, even the donut holes and marshmallows were rock hard! Choose to go there versus another placed based on the reviews and was extremely disappointed, DEFINTELY NOT WORTH $117. They should be ashamed of themselves lying to their customers like that! Less
This place has such good food and such good variety! π
the food was alright π BUT GWAD DAMN THAT WAUTA WAS BUSSIN ON FRFRππ (NO cap btw)
Randi was wonderful and I loved the ribs they where super yummy
Food was alright but the water was very scrumptious, you could tell it was great quality definitely not from the tap , and the ice was phenomenal the best water Iβve ever had truly amazing water. Plus they have you a red or blue straw and personally I love those colours the colour choice made me feel like I was home. You could definitely taste the freshness of the water like just made and it was ... More
Food was alright but the water was very scrumptious, you could tell it was great quality definitely not from the tap , and the ice was phenomenal the best water Iβve ever had truly amazing water. Plus they have you a red or blue straw and personally I love those colours the colour choice made me feel like I was home. You could definitely taste the freshness of the water like just made and it was the perfect temperature. Less
Was a delicious meal thank you randi for the great service ! Also to the chef who cleaned out the Belgium waffle maker after someone had forgotten one in there and made one for my girlfriend.
The freshness and assortment of food at this buffet was incredible. The staff was very attentive and pleasant.
Customer service is very good. I like the wonton soup was very tasty
Yum
Great food and service.
What a spread. 10/10 chinese
Exactly as expected. Wide range of selection and friendly staff. We've always have a good family time.
Great food. Great service
The Buffett is awesome! So much food itβs unbelievable. You wonβt be able to eat everything there in one go unless you eat one morsel of food From every dish. I definitely recommend them. The staff are also nice and the service was great too. I will definitely be back.
I love the salad bar And the wontons soup!! is very good!! Love the atmosphere !! Staff are all polite and very friendly!!
I use Groupon coupons, which makes the prices reasonable. Food was good and plentiful. Staff were prompt.
I have one comment about little bit saltty salmon
Many items were cold not even warm. When paying the bill the gentleman acknowledged the facts then called away to deal with something else and the person who took the payment it seemed no desire to address the issue. Cold food on a buffet is a concern for health reasons
Food was really good, I liked the rice and the Shanghai noodles. And the cookies were really good!
Chinese buffet lacked selection choices and what was there lacked flavor. Overpriced $35 per person is ridiculous won't be going back.
Good buffet food, quite tasty and fresh with lots of options. Had the brunch, there was only 1 waffle maker which was slow and difficult to use, but made good waffles. The eggs benedict was flavourful but the "english muffin" portion tasted and felt like uncooked dough. The staff was wonderful, top notch service.
Refreshing time there and the staff are wonderful
Fresh food great service!
Delious tastying food and quiet the varity to choose from . Largest buffet I've seen. Amazing service. Highly recommended :)
Love it lovely good food
Decent food but needs more flavor. Over cooked bennie. Breakfast sausage, woof. Had brunch today ,just left. Hostess hated her life and everyone around her. Never seen so many eye rolls in my life. Only time she smiled was when we were paying the bill. 115$ spent. Main waitress was sweet. Waitress was the only reason a tip was given. . Hopefully its not shared with Hostess. She needs an attitude... More
Decent food but needs more flavor. Over cooked bennie. Breakfast sausage, woof. Had brunch today ,just left. Hostess hated her life and everyone around her. Never seen so many eye rolls in my life. Only time she smiled was when we were paying the bill. 115$ spent. Main waitress was sweet. Waitress was the only reason a tip was given. . Hopefully its not shared with Hostess. She needs an attitude adjustment or a stick removal. Super rude. Welcoming committee 1 star. Waitress 5 stars. Food 3 stars. Apple crumble awesome. Less
First time visit last night for a birthday celebration. Everything was wonderful. Huge selection of yummy food. There is food there to please everyone in the family. We paced ourselves and had a great time.
Great food! Found this little gem by chance and was very happy with the service, food and cleanliness. And of course, huge bonus that there is a chocolate fountain!
Went to their website and it said Beef Ribs among other items will be served on their lunch Buffet. So we drove from Edmonton to this location mostly for the Beef ribs . After filling our plates we looked for the beef ribs and were told they only serve them in the evening .. A little false advertising to get people there for lunch . Many other items were not their either as listed . Very dis... More
Went to their website and it said Beef Ribs among other items will be served on their lunch Buffet. So we drove from Edmonton to this location mostly for the Beef ribs . After filling our plates we looked for the beef ribs and were told they only serve them in the evening .. A little false advertising to get people there for lunch . Many other items were not their either as listed . Very disappointed Less
Great food and great atmosphere
Loved it!
Great service! Great value!
Did not enjoy... The food was my main issue. It was lukewarm at best, tasted dry, unfavorable and NOT fresh (especially the Chinese food). It honestly tasted like they had reheated it from the day before. The only thing that I liked was the chocolate fountain but it is not worth going here just for that. It is on the pricier side for what you get. Save yourself some money and buy a nice meal for ... More
Did not enjoy... The food was my main issue. It was lukewarm at best, tasted dry, unfavorable and NOT fresh (especially the Chinese food). It honestly tasted like they had reheated it from the day before. The only thing that I liked was the chocolate fountain but it is not worth going here just for that. It is on the pricier side for what you get. Save yourself some money and buy a nice meal for that price! Less
Great selection of buffet foods. Many stations...
Food was subpar, husbands chicken was still raw , under our table was disgusting looks like it hasnβt been cleaned all day , food was cold or lukewarm would not recommend
First time there today. Food was good and the drink service was good as well.Good selection for a lunch buffet .
Four of us were there to celebrate an 80th birthday. The birthday boy loved it and ate three plates.
The staff was excellent. Brandin was our server and he was a wonderful representative. Polite, timely and very personable. The food was fresh, well prepared and very tasty. Would recommend this for an enjoyable family night for anyone with any type of food preferences.
Food was great dishes were refilled promptly, service was very attentive and our dishes were cleared as we finished them. We will return again my family and I love this location. Thank you for a wonderful night out
Love the Buffett always great food
Overall not a bad experience. Our waitress was awesome. Food was just ok for the price. No one was at the carving station which sucked.
Everything was OK, but the price is ridiculous to charge 40 bucks for a 14 year old is stupid so I lied and said she was 13
Great staff and food
Nice place good supportive staff valuable support and service
Staff was nice price was way to high for the quality of the food very disappointed this place was good in the past my wife was asked earlier on in our visit how it was she said not good yet our bill had no adjustment what so ever
The best buffet royal of them all. The cookies are the bomb diggity bomb
Braden is a top tier employee. Personable, helpful, and knowledgeable of the food being served. Thanks Braden!
Tried for the first time. For an all you can eat buffet , it was delicious. Food was fresh, even close to closing time, with lots of choices. Staff was super friendly and everything was clean. People complaining , have to high expectations. When a meal at a&w is almost $20 , the dinner price doesn't seem to outrageous. Highlights: Prawns and beef ribs where amazing. Chinese food was fresh ... More
Tried for the first time. For an all you can eat buffet , it was delicious. Food was fresh, even close to closing time, with lots of choices. Staff was super friendly and everything was clean. People complaining , have to high expectations. When a meal at a&w is almost $20 , the dinner price doesn't seem to outrageous. Highlights: Prawns and beef ribs where amazing. Chinese food was fresh and not bland. Roast beef was tender and tasty not dry and bland. Gravy and potatoes need a little fine tuning but still good! Will recommend and be back! Less
Disappointed. Over priced for what you get. Food was warm at best. Will not be back .
Very amazing atmosphere and very amazing choice of food. Just spectacular!
It is so unfortunate I am leaving such a negative review but after reading the latest ones Iβm not surprised. The last time we came to this restaurant was before the pandemic and it was absolutely amazingβ¦ so for my husbands birthday yesterday we went, was definitely my idea especially because I was craving it for a couple weeks. Well, when we were all βdoneβ eating, I had to apologize to him mul... More
It is so unfortunate I am leaving such a negative review but after reading the latest ones Iβm not surprised. The last time we came to this restaurant was before the pandemic and it was absolutely amazingβ¦ so for my husbands birthday yesterday we went, was definitely my idea especially because I was craving it for a couple weeks. Well, when we were all βdoneβ eating, I had to apologize to him multiple times because the food was awful. There was no βWOWβ factor with anything. I nearly gagged when eating the wonton soup and nothing tasted fresh. We left full because we paid an insane amount and tried to eat our moneys worth and even had to pay for pop which Iβve never done at a buffet before but even my 7 year old said he never wants to go to a buffet again. After seeing so many negative reviews you would think management would do something about it and make a change, but itβs seems as if customers happiness is the least of their worries. I hope many people read reviews from now on before making a choice to dine here. I will also be making a post in local social media groups so people donβt waste an insane amount of money dining here. Less
Honestly it was ok at best. I would say not worth the price it's a pretty average buffet. As for the carvery section not staffed at all and could get served there after several attempts. I guess I could have flagged down help but...should you have to?
Literally the worst meal Iβve ever had at a restaurant, the food was absolutely disgusting. I will 100% be reporting this restaurant to health code no way this place passes. I had to argue with the cook the food was cold until he felt and agreed, this place shouldnβt be open!
My family and I went there for dinner and expected for it to be atleast decent but it was below average. The food LOOKS good but deceives you. First off the food was borderline cold barely warm, the rice tasted like rubber (white & brown) and the wonton soup was awful β the sushi was awful. Atleast the potatoes and shrimp were decent. Itβs $35 PER person over 16 which is normal for a buffetβ¦. if... More
My family and I went there for dinner and expected for it to be atleast decent but it was below average. The food LOOKS good but deceives you. First off the food was borderline cold barely warm, the rice tasted like rubber (white & brown) and the wonton soup was awful β the sushi was awful. Atleast the potatoes and shrimp were decent. Itβs $35 PER person over 16 which is normal for a buffetβ¦. if the food was actually decent. At the end they include their own tip in the receipt and you donβt have a choice to tip or not. Iβm only giving one star for the very nice staff. Less
My family and I went there today. I definitely do not recommend going here at all. Not only was the food room temperature and mediocre, we had to pay over $200 for us. The chocolate fountain wasnβt good, the sushi was crusty dusty musty. And if you still decide to go to this place, do not get the wonton soup. It was wretched. My family and I basically ate mashed potatoes and shrimp only because i... More
My family and I went there today. I definitely do not recommend going here at all. Not only was the food room temperature and mediocre, we had to pay over $200 for us. The chocolate fountain wasnβt good, the sushi was crusty dusty musty. And if you still decide to go to this place, do not get the wonton soup. It was wretched. My family and I basically ate mashed potatoes and shrimp only because it was the only food that was pretty good. The servers were most definitely nice and polite.But with that, it was way over priced and we are never coming here again. Less
Went for lunch yesterday and the food was absolutely horrible. The only thing I really enjoyed was the wonton soup. Everything else was terrible. Only reason for 2 stars was the waiter was super friendly. Wonβt be returning anytime soon.
We just tried thus place for the first time, since some of the buffets near our place are closed already due to the pandemic. Happy to know this one keep still. You'll never be disappointed to go here, the place is clean, neat and organized from the facade down to the washrooms. The staff are helpful and polite. As for the food, there are varieties to choose from, drinks are asked and will be ser... More
We just tried thus place for the first time, since some of the buffets near our place are closed already due to the pandemic. Happy to know this one keep still. You'll never be disappointed to go here, the place is clean, neat and organized from the facade down to the washrooms. The staff are helpful and polite. As for the food, there are varieties to choose from, drinks are asked and will be served. We will be back here for sure! Less
It's amazing that more people haven't found this location--it's absolutely delicious and never over crowded. Owner was so kind to us, as we came a little before dinner had come out and so he charged us for brunch even though it was after dinner. Great place!!!
I haven't been to a buffet place in a long time and I wanted to go out with my girlfriend to check one out, and we picked here due to the proximity of it to my house and boy did we make an amazing choice! It was a fantastic price for the food, with lots of different selections to pick from. The girlfriend loves it and we think it'll be our go to date night spot! Thank you for the amazing night!
Great place to over eat LOL
I'm so disappointed in this place. It did not have half of what was advertised on the website such as a turkey carving station or crab legs which it States that it has every night. For the price that a regular buffet is I was absolutely disappointed in the quality and options of food which wasn't fresh and very poor. It looked like it's been sitting for quite a long time period. We never receive... More
I'm so disappointed in this place. It did not have half of what was advertised on the website such as a turkey carving station or crab legs which it States that it has every night. For the price that a regular buffet is I was absolutely disappointed in the quality and options of food which wasn't fresh and very poor. It looked like it's been sitting for quite a long time period. We never received any bread sticks even though the website says it comes with all meals. And they were out of cheesy bread even though there was grated cheese at the taco station. The nachos at the nacho station were stale. And the fried food was soggy. No bake potato station even though the website says there's supposed to be one at dinner service. We went to a sunday super for $36. I would never go again. Don't waste your money here. I'm telling all my friends and family how horrible it was. Less
Ive been to many buffets around edmonton and this location/ buffet would be my favourite place to visit. Definitely worth the $$ as well a wide variety of food. From Chinese, Japanese, filipino to western food. Has it all! Very family friendly and staff are great!
A tadd pricey but the food was good, as always
Great for a hungry fam
Service was quick and accommodating. Good selection with lots of condiments to customise food. No raw sushi which was a little disappointing but understandable
Did not have a great experience at this restaurant. Went there for my birthday around 7:00pm. It felt like the food was out on display for a while before I got there because there wasn't very many customers. There's only a few items that I was excited about. I only got a few small plates before they ran out of those items and they never restocked. You think paying $35 a person they would at least... More
Did not have a great experience at this restaurant. Went there for my birthday around 7:00pm. It felt like the food was out on display for a while before I got there because there wasn't very many customers. There's only a few items that I was excited about. I only got a few small plates before they ran out of those items and they never restocked. You think paying $35 a person they would at least try to restock once. But nope once they ran out they didn't care. Then because of a mishap of our payment we were short $15 which we assured we can bring the next day with a tip. They made my wife give them her ID which they photocopied and basically threatened full prosecution if we didn't return with the $15 the next day. Which made my wife cry and feel terrible. The manager there needs to learn some respect and maybe not be so crabby and mad for no reason. We happily returned the $15 plus tip but we will never be returning to that location as customers again. Not surprised that location had no customers and with the way they treat customers I don't see them getting very far in the future. If I could do zero Stars I would Less
Went at dinner time, horrible everything was cold and stale, ice cream tasted like rotten milk. Will never go again.
Went at dinner time, horrible everything was cold and stale, ice cream tasted like rotten milk. Will never go again.
People working their are incredible π food i would give it 4 but I will give it 5 for the people
We used a groupon they are offering right now. Very good food! Lots of variety, and when low the buffet is refilled quickly. We have always had good service. There is something for everyone!
It's ok. The food is ok.
We love going to this place. Yeah it has so much variety of foods. We have only gone to the Dinner Buffet, but we hope to try the Brunch and Brunch down the road
Food was really good lots of options, Are waitress was very busy on her phone which left her with little time for us... Lucky the waitress in the other zone was way more efficient and just finally took over are table of 5
First time eating here. For $35.99 I expected more. Food was cold and over cooked. They offered a variety of different food from Chinese, Western, Indian and Japanese but have failed to master any of them. My toddlers wouldn't even eat any of the chocolate desserts. I've also never seen anyone serve a log of garlic sausage at a carving station...So if you are interested in wasting your hard earne... More
First time eating here. For $35.99 I expected more. Food was cold and over cooked. They offered a variety of different food from Chinese, Western, Indian and Japanese but have failed to master any of them. My toddlers wouldn't even eat any of the chocolate desserts. I've also never seen anyone serve a log of garlic sausage at a carving station...So if you are interested in wasting your hard earned cash, this is place if not I'd suggest looking elsewhere as I will be. But I did get a $6 discount on my $100 bill. Less
1st time we went to a buffet since pandemic. . and the Food was AMAZING
If you want a good Chinese buffet, this is NOT the place to go! The food is cold, or Luke warm, some of the items you can not even cut with a knife!! For 35.99 this is a rip off!!! Spoke to Management and all they were interested in was us paying the bill! 2 people for a buffet at 35.99 bill was 76.00 for garbage food!! Shame on us for not asking price for buffet!! If your looking for a good meal... More
If you want a good Chinese buffet, this is NOT the place to go! The food is cold, or Luke warm, some of the items you can not even cut with a knife!! For 35.99 this is a rip off!!! Spoke to Management and all they were interested in was us paying the bill! 2 people for a buffet at 35.99 bill was 76.00 for garbage food!! Shame on us for not asking price for buffet!! If your looking for a good meal this is NOT the place to go! I have a feeling they had friends and family post how wonderful this place is, but it is not!!! Best take your money elsewhere!! Less
luv this place
Came here today with my teenage daughter after googling βplaces to eat near meβ and am glad we did! The food looked, and tasted, freshly made with a fantastic joint of Alberta beef cooked to an absolutely perfect medium rare. Great variety considering it was a reduced lunch menu, which was complimented by friendly staff and great music. We both left with full bellies and smiles and fully expect t... More
Came here today with my teenage daughter after googling βplaces to eat near meβ and am glad we did! The food looked, and tasted, freshly made with a fantastic joint of Alberta beef cooked to an absolutely perfect medium rare. Great variety considering it was a reduced lunch menu, which was complimented by friendly staff and great music. We both left with full bellies and smiles and fully expect to return with the rest of the family another time to try out the evening dinner menu βοΈ Less
Great wait staff and service and very good food. Was so glad to find this gem not far from our home! We will be back!
EDIT: After posting the following review I was contacted by corporate. We've since discovered that some things have been changed. We were compensated for our unfavorable experience and we will try buffet Royale Sherwood park again to see how the changes have affected the treatment and service we receive. Our party of 5 went in tonight for a celebratory dinner. For $36/person, it turned out to... More
EDIT: After posting the following review I was contacted by corporate. We've since discovered that some things have been changed. We were compensated for our unfavorable experience and we will try buffet Royale Sherwood park again to see how the changes have affected the treatment and service we receive. Our party of 5 went in tonight for a celebratory dinner. For $36/person, it turned out to be a bit of a dud. The food was okay(not the quality we used to get pre covid) until members of my family had the chocolate ice cream. It was sour or rotten and tasted disgusting. Went from the spoon, to my mouth, to the napkin. No way was I swallowing it! When we mentioned it to our server, she immediately notified the manager who came over to our table, she was not apologetic in the least and insisted that she watched both the chocolate and vanilla ice cream get changed just hours before(implying and leaving us to feel like we were wrong to mention it and like we had no idea what we were talking about). She went to taste it and told our server it was gross and would be changed again in the morning, but failed to come back to issue an apology and when our server inquired about a discount for our inconvenience and unfortunate experience, the manager flat out refused. The manager appears to have no idea what good customer service or accountability are and in my opinion shouldn't be managing anything where customer satisfaction needs to be in the fore front. The only bright spot in our experience tonight was our server Christina. She was very attentive and apologetic for the unfortunate experience we had tonight. She is AMAZING and deserves a raise/promotion as she's the reason you got any stars tonight. This Buffet Royale location used to be my "go to" pre-covid but my past two post-covid experiences in the last 30 days have left a bad taste in my mouth and it has unfortunately become my "go no more" location. Less
Good buffet overall, the kids loved the variety! We got there around 430 and it was nice and quiet but that also meant some of the food wasn't as fresh and hot, or were practically empty. That changed a it got busier though. We left full and content.
Surprisingly good selection and quality for buffet food. This is the flagship Buffet Royal in Edmonton area and it shows. The environment is tasteful and the food quality is pretty decent. Yet, as all buffet food goes there are some options that are hit or miss, for example my wife had the Macaroni and cheese and it sorely lacked flavour. I on the other hand had beef ribs and they were fantasti... More
Surprisingly good selection and quality for buffet food. This is the flagship Buffet Royal in Edmonton area and it shows. The environment is tasteful and the food quality is pretty decent. Yet, as all buffet food goes there are some options that are hit or miss, for example my wife had the Macaroni and cheese and it sorely lacked flavour. I on the other hand had beef ribs and they were fantastic. Less
0/10 Donβt waste your money. Not only is the food mediocre (at best) for 36$/plate, I highly suggest not purchasing any mixed drink as the manager likes to βput whatβs left in the bottleβ in.. even if itβs less than the menu amount.. and by less I mean absolutely none.. instead of offering a new drink, I was offered more βmixβ and 50% off. So 4$ for pop that the server took so I never even got to... More
0/10 Donβt waste your money. Not only is the food mediocre (at best) for 36$/plate, I highly suggest not purchasing any mixed drink as the manager likes to βput whatβs left in the bottleβ in.. even if itβs less than the menu amount.. and by less I mean absolutely none.. instead of offering a new drink, I was offered more βmixβ and 50% off. So 4$ for pop that the server took so I never even got to finish. For the Money you would hope the service and food would be worth it, the manager needs to step up and stop ripping off their customers. Less
Worst service. We had to clear our own plates even though the restaurant was empty. Food was dry and stale. No cutlery out for dessert. Spoke to the manager and got a less than enthusiastic response from the server. I find the reviews on here contradict the reviews on yelp.
Our server Jeff was great, the food and other service not so much. I'd give Jeff the two stars on his own There was more than one dish that had turned, the hotdogs were brown greenish and had an odd odor At the carving station I stood waiting with a plare in hand while kitchen staff watched but didn't bother coming over until a waitress who looked embarrassed went to tell them to After a coupl... More
Our server Jeff was great, the food and other service not so much. I'd give Jeff the two stars on his own There was more than one dish that had turned, the hotdogs were brown greenish and had an odd odor At the carving station I stood waiting with a plare in hand while kitchen staff watched but didn't bother coming over until a waitress who looked embarrassed went to tell them to After a couple hours of eating neither of us felt particularly well. Would I recommend or give them another chance, no Less
Absolutely amazing food and service!!! John is the best waiter Iβve ever had the privilege of being served y! Thank you John and keep that smile!
Good service great food love going to buffet royal it my daughter's and I special place for eating
$35 for genuinely the worst thing Iβve eaten in years. I read the reviews going in knowing it wasnβt going to be good, but I wanted to go so my daughter could experience the chocolate fountain. It was horrible. Somehow 100x worse than what I imagined. Food was not at all even warm, room temperature at most, despite going at dinner time (6pm on the dot) there was a dry top layer on all the food as... More
$35 for genuinely the worst thing Iβve eaten in years. I read the reviews going in knowing it wasnβt going to be good, but I wanted to go so my daughter could experience the chocolate fountain. It was horrible. Somehow 100x worse than what I imagined. Food was not at all even warm, room temperature at most, despite going at dinner time (6pm on the dot) there was a dry top layer on all the food as if itβs been sitting there since noon. Sushi looked like it was there since the morning. Nothing was good, just tasted horrendous. I really wish I didnβt waste my money. When I tried to bring up my dissatisfaction with my waiter he said βoh thatβs not goodβ then proceeded to hand me the terminal without saying anything else. Never again will I be back and I will never recommend anyone go there. Less
We came to Buffet Royale to host our parents Surprise 50th Wedding Anniversary. The venue was perfect, the food was fantastic, and the service from the staff was exceptional! Thank you Randi and Christina for helping make this day so special! Definitely a place we will recommend to family and friends in the future! All those who attended were very impressed with the service. Thank you again... More
We came to Buffet Royale to host our parents Surprise 50th Wedding Anniversary. The venue was perfect, the food was fantastic, and the service from the staff was exceptional! Thank you Randi and Christina for helping make this day so special! Definitely a place we will recommend to family and friends in the future! All those who attended were very impressed with the service. Thank you again! Less
Overall it's a great place to bring your friends, and the waiter was very very welcoming and helpful to us. The only problem was that they should've warmed all of the food because some of the items were not warmed. Overall it's a good place and I recommend it to people who are new to the buffet type style.
Hadnβt been here in about 5 years but I remember it being very good so figured weβd come for the lunch buffet. Could tell the food had been sitting for a long time, I get it though, sometimes the food sits for a while if it isnβt very busy and it wasnβt, it was also barely warm. Our server was very polite, but the other server or maybe she was the hostess was on her phone a lot and even when she ... More
Hadnβt been here in about 5 years but I remember it being very good so figured weβd come for the lunch buffet. Could tell the food had been sitting for a long time, I get it though, sometimes the food sits for a while if it isnβt very busy and it wasnβt, it was also barely warm. Our server was very polite, but the other server or maybe she was the hostess was on her phone a lot and even when she went over to change some of the food labels for the dinner service and mix some of the old food up she had her cell phone in the other hand, then went and ate some food from the desert table which Iβve never seen before..There was also a couple tables that hadnβt been cleaned up from the time we were there until we left even though it wasnβt busy at all. Lastly the music playing was terrible, not appropriate for dining and being that a lot of the customers maybe even the majority are older and seniors, I think they should play something more geared towards enjoying a meal not what teenagers listen to at a night club. Less
Great service and food was damn good too!
Tasty and good selection. Very pricey though.
Today is my fatherβs birthday and we celebrate it here, thank you so much Sir Jeff who served us amazingly. You made our day special as it is, what an amazing service. We will definitely go back here again, delicious foods many varieties. Amazing price, amazing staffs, amazing place to eat.
Nice tasty lunch offerings. Kids got cotton candy as well. Great service!
Went there on June 28 with my niece and her kids our server Christina was great but the hostess Randy well she was very rude and needs to find a different job because the hospitality business is not her fit. We just about left because of her right off the bat. Good thing we had a decent sever. Wonβt be going back if sheβs still there in the future. Oh and I will ask.
Nice place to visit with family and friends. Great food, very pleasant and friendly staff.
I wish there is a ZERO star option for me to rate this restaurant. What a horrible customer service experience we ever had in our life! I strongly advise all of you NOT to HOST any event at this restaurant. There is a very poor communication among the management team. We started getting in touch with them in early April 2022 for my husband's Birthday& Retirement party to be held on May 28th for a... More
I wish there is a ZERO star option for me to rate this restaurant. What a horrible customer service experience we ever had in our life! I strongly advise all of you NOT to HOST any event at this restaurant. There is a very poor communication among the management team. We started getting in touch with them in early April 2022 for my husband's Birthday& Retirement party to be held on May 28th for approximately 55 people. We had no choice but had to talk to 3 different people: Assistant Manager, Manager & then the Owner. The Owner seemed to be very accomodating & prompted to answer our calls until we gave them $100 deposit on April 9th. The service then started to go downhill. She doesn't return my call. The Assistant Manager & Manager are so moody to deal with. Make the story very short as there is not much room for me to write,Β we found out on May 15th from the Manager that we have to pay "$400" room rental fee which was never disclosed to us verbally. We then carefully looked at the 2-page reservation sheets requested by us a wk before and realized someone wrote on there "$150/hr to extend hrs past 9pm room rental fee". We thought all along the $150/hr was referred to the rental fee. The reason we were willing to pay for the extra 2 hrs from 9pm -11pm was to make sure we would have enough time for my husband to cut his birthday/retirement cake & to mingle with our guests as dinner starts at 7pm. Please note that they will still shut down their buffet at 9pm & we would buy drinks from them until 11pm. All other prices were mentioned on the Reservation sheets including theΒ 15% mandatory tip but the "$400" room rental fee was no where to be seen! To me, this is clear to be an unacceptable hidden charge. At that point, I told the Manager to stop right there and get back to us about the extra $400 they want to charge us before we discuss any further. She then told us to come back tomorrow afternoon at 3pm as she should get the answer from the Owner by then. We got there the next day. She sat us down and immediately told us rudely that she has 10 to 15 mins for us. I asked her if she got the answer for us about the extra $400 fee and she said no. She has no time. Lol. She looked all uptight, cranky &Β complained to us that she came in to work today and found out there is Consumer Choice Award event with over 100 people right now (in the room we were going to use) & that the Assistant Manager didn't tell her about. Apparently, they both take turn to manage another Buffet Royale in Edmonton besides this location in Sherwood Park. I was furious at this point as she was really wasting our time and kept ignoring the fact that if there is $400 rental fee, we wont proceed & we will go somewhere else. I told her to get back to us by the end of the day. She then called my husband the same evening and said the Owner feels their restaurant is not a good "fit" for us & wants to cancel our booking and suggests us to rent a hall instead & will refund our $100 deposit.Β She obviously bad mouth'ed to the Owner about us and without reaching out to us to hear the other side of the story, the Owner blindly listens to her staff &Β cancels our booking ....10 days before our party. It is such a shame for them to be willing to lose thousands of dollars in one night while other restaurants happily want our business. They expect 15% tips but the Manager refuses one simple request (which already agreed by the Assistant Manager) to line up the 2 tables which are only 1 foot apart, & take the third table away as it is in the way. She claims it is too much work for her and she wont have time to do that ! I would like to know how they get to keep their Consumer Choice Award all these years. Does it get reviewed based on "unbiased data" on an annual basis ?......as they truly dont deserve this title at all! Less
Very clean. Lots of stations to sanitize your hands once inside. So many options for whatever you want to eat. Roast beef mashed potatoes and gravy they've got it. Sliced smoked salmon.... Got it. Sushi, salad bar and beef ribs..... Check, check and check. Chinese cuisine..... Yes that as well including wonton and hot and spicy soups. 3 different carving stations for all your meat desires. Nacho ... More
Very clean. Lots of stations to sanitize your hands once inside. So many options for whatever you want to eat. Roast beef mashed potatoes and gravy they've got it. Sliced smoked salmon.... Got it. Sushi, salad bar and beef ribs..... Check, check and check. Chinese cuisine..... Yes that as well including wonton and hot and spicy soups. 3 different carving stations for all your meat desires. Nacho station and hotdogs. Several different kinds of fish fish and french fries. One of my personal favorites was the seafood medley. And then comes the desert area. One full walk around display housing cookies, squares, brownies, pies and other goodies. Then there's the chocolate FOUNTAIN surrounded by pretty much anything you might want chocolate drizzled over. Fruits and other delights. They also have banquet rooms available as well for parties. The service was very good. Lots of seating space for larger groups or smaller booths and tables for couples. Very enjoyable meal. Thanks so much. Less
Had some great service provided by our server Jade! She was epic went above and beyond. Your personality shines!
Fantastic food and very nice service...
By far the worst service Iβve ever received in my life! A buffet is the easiest place to serve at and yet they still suck. Brought me a water and thatβs it she was never to be seen again until it was time to pay. Iβll give her that sheβs REAL good at collecting money where she receives no tip. The food wasnβt even that good either but honestly the service ruined everything for me. Would give you ... More
By far the worst service Iβve ever received in my life! A buffet is the easiest place to serve at and yet they still suck. Brought me a water and thatβs it she was never to be seen again until it was time to pay. Iβll give her that sheβs REAL good at collecting money where she receives no tip. The food wasnβt even that good either but honestly the service ruined everything for me. Would give you no stars but thatβs not allowed apparently. Less
Great selection of foods but starting to get a little expensive.
Great selection of foods but starting to get a little expensive.
My complaints to entire staff. It is the best place I ever eaten. Service is great as well.
Good selection. Not overly busy. Was there before 5pm, so many of the meats were not out but still charged for the dinner menu
A bit pricey to take family out- but Quality delicious food! Excellent serviceπ . Clean. Exciting variety for everyone. Sushi was fresh and yummy. Ice cream sundae bar was fun! We are so full!π
A bit pricey to take family out- but Quality delicious food! Excellent serviceπ . Clean. Exciting variety for everyone. Sushi was fresh and yummy. Ice cream sundae bar was fun! We are so full!π
It was our first time coming as a family to this branch and the service was phenomenal! The food was tasty and the customer service out of the world. My kids loved the dessert and the environment was perfect for the family. Carol and Christina were kind and friendly. We will for sure be back soon!
I didn't took a photo cause it looks like another buffet. The fee is $35 and the food is alright. The customer service is exquisite and very friendly.
Not sure its worth the price when the best things are Mac n Cheese and Perogies. Most if the food was barely warm.
Best Buffet i have ever been at food is awesome
I tried as much of the menu as I could handle. Everything was very good. The service was great too.
Use to come here often with my dad, this time my friends and I came to eat here the service was decent, waiter was polite and attentive however the hostess was rude and very unaccommodating.
Wide variety of quality buffet classics with comfortable and clean service.
Honestly super disappointed! Went at 5:30 and the food was out on a lot of stuff. Had to wait around for someone to cut prime rib and weβll shoulda just passed by the prime rib was a hockey puck β¦ the server brought us a drink and never seen him again. Not worth it for the price you pay . Bill Was 87 without tip for two β¦
Food was pretty good, selection was decent, but I thought it was over priced
It is a little higher in price for a family but the selection is very wide, easy process and everyone enjoys what they love. Excellent service but not a regular spot due to price point.
Great food but too pricey. Reason for 3 star rating
Things have changed here, for the better. Definitely look at the newer reviews, I don't know if management changed or what but this location needed it. Great place to eat now.
They have a nice variety of foods, from breakfast items, Chinese and Sushi. Western foods like baked ham, hotdogs, nachos , you name it. A wide variety of desserts, including a 'make your own Sundae area'. Be sure to enjoy the chocolate fountain, with a wide variety fresh fruits. Shout out to the very tall, dark haired gentleman server. He was conscientious, very pleasant and so enthusiastic. We ... More
They have a nice variety of foods, from breakfast items, Chinese and Sushi. Western foods like baked ham, hotdogs, nachos , you name it. A wide variety of desserts, including a 'make your own Sundae area'. Be sure to enjoy the chocolate fountain, with a wide variety fresh fruits. Shout out to the very tall, dark haired gentleman server. He was conscientious, very pleasant and so enthusiastic. We noticed him jumping in to help other team members, without being asked. One lady was mopping a spill, and he went to get the 'Danger Wet Floor' sign before she could even ask. Another had forgotten an item, and he simply brought it. We didn't complain or anything, he just notices customers needs and fills them. I hope someone shares this with him. The other staff were also nice and efficient, but he happily went above and beyond. We are planning a big family event now, we were so happy with our experience. Thanks so much! Less
Pretty frickin good. Good job guys.
Really liked it the various food were all great an the restaurant was clean an orderly. The service was outstanding kept our table clean and was there if we needed anything. A great place to be an socialise with family and friends..
Iβm impressed with the taste of the food here did not expect for an AYCE resto, very tasty and food is fresh, though not huge selections but has the best selections, first time here and the staff are very welcoming, place is relaxing too! Thereβs caldereta here btw for all Filipinos out there so good!
So glad π we choose this location. Not busy hood fray food.
One to ten. Perhaps a six.
Great local venue for a family meal. Victor was our wait staff for my group of seven for a Sunday brunch. He efficiently removed plates, brought water and attentively checked on us. Victor genuinely enjoyed his work there with his smile and attitude; both with the customers and his colleagues. It has been over a year since we had Sunday brunch. It offered a selection of fresh fruit, hot eggs be... More
Great local venue for a family meal. Victor was our wait staff for my group of seven for a Sunday brunch. He efficiently removed plates, brought water and attentively checked on us. Victor genuinely enjoyed his work there with his smile and attitude; both with the customers and his colleagues. It has been over a year since we had Sunday brunch. It offered a selection of fresh fruit, hot eggs benedict and surprisingly tasty sushi. There was also Pancit in the array of many food items. Less
Thank you for Birthday dinner! We had a great meal, excellent service and my family loved it.
Food was okay, nothing special. I can agree with other reviews that our waitress was very on top of taking plates and getting refills. But $35 a plate is ridiculous, you could go to almost any restaurant for cheaper. You could go to the Keg, spend a little more and get something thatβs actually worth it. Some of the food was clearly out for awhile, the mashed potatoes had a thick hard layer on to... More
Food was okay, nothing special. I can agree with other reviews that our waitress was very on top of taking plates and getting refills. But $35 a plate is ridiculous, you could go to almost any restaurant for cheaper. You could go to the Keg, spend a little more and get something thatβs actually worth it. Some of the food was clearly out for awhile, the mashed potatoes had a thick hard layer on top.. gross. I originally thought I shouldnβt expect better from a buffet but at $35 dollars thatβs astonishing. Less
I found the food very good very clean staff is amazing but the price is a little high but good too go once and a while.
It was as good as when this place first opened
Awsome food and excellent food and service
Wowowowow it was good to be back but new location for our family in Sherwood Park. The host JADEN, server JADEN, the roast beef cutter JADEN, the candy floss guy JADEN was AWESOME !!!! so he was running with his head cut off and his manager too keeping up but not alot of staff on the floor just those 2. I think there were more in the kitchen my suggestion is have a runner for the floor clearing d... More
Wowowowow it was good to be back but new location for our family in Sherwood Park. The host JADEN, server JADEN, the roast beef cutter JADEN, the candy floss guy JADEN was AWESOME !!!! so he was running with his head cut off and his manager too keeping up but not alot of staff on the floor just those 2. I think there were more in the kitchen my suggestion is have a runner for the floor clearing dishes off tables or having a host as you come in. So the restaurant inside was nice compared to out Ft Rd location we went all the time. So keep up the great work Jaden and forgot managers name but remembered me lol so it was birthday dinner a few did early but it was worth it to check out this location!! Less
We didn't stay for the buffet. Just popped in to get some Chinese food to go. The staff were very nice, efficient, and polite taking our order. The food was very good - everyone agreed - and we will certainly return when we are in the area. Would recommend you give them a try!
It was a great service and the waitness was great and very friendly and I was happy with my service and the waitness was very good πthe server was vee and she was super nice and friendly and smelled amazing and I had a great service
The food quality is not there for the price. The chocolate fountain has "watereddown" the chocolate so it's really bland now. Fruit is good. Salad bar is good. Service was great.
Excellent food and polite staff.
Amazing
great place good food great service wonderful atmosphere
Food was good. Ice cream was a little sus but the chocolate fountain makes up for it. The server was really nice and polite.
Food was good. Ice cream was a little sus but the chocolate fountain makes up for it. The server was really nice and polite.
The waiter we had was very good and the food was excellent!