RFX Carts
2025-11-13T20:19:45.239Z
Now that I’m fairly sure I have a safe product… Probably worst customer service I’ve ever had on a purchase this large.I bought a Ranger 2+2 Plus from them. Good product now that it actually works. It didn’t have an upgrade it should have when originally dropped off, was like pulling teeth to get the guy out there to install. Made an appointment that he no call now showed to, then arrived late to finally install.A couple weeks later, the cart was driving very odd because the lug nuts on the wheels were loose. The wheels could have came off. I told Rick the owner this issue almost pulled me into oncoming traffic and I wanted to get this looked at. I had to call multiple times again about this safety issue and again, no call no shows. Frustrated, as I had been VERY understanding up to this point, I called again and asked for a refund and just come pick it up. I got LAUGHED at on the phone. Couldn’t believe it.Eventually they picked it up and I think the issue is fixed, but it is a full time job staying on these guys. Brad I think is the service tech who no called no showed multiple times.Happy to explain in detail for anyone curious. Buyer beware, if you are after market, you are an after thought to these guys.