2026-03-25T04:43:18.312Z

Roger is so smart and knowledgeable about cars but goes above and beyond to explain the repairs in easy ways to understand. That is rare in my experience. His whole team is so friendly. This is my second time having them go out of their way to help me in a crunch! The team fit my car in very last minute and had my car repaired and back to me the same day! The work they do is high quality but charge incredibly fair and reasonable prices. When I take my car to Sartorial, I rest easy knowing I am going to get a transparent, honest, and accurate service, because that's been my experience every single time. I will never take my car to any other place. Honest quality repairs, honest quality service, extraordinarily honest and fair prices. That's Sartorial Automotive. Seriously.

2026-02-27T16:07:38.362Z

Sartorial Auto Reapirs is a professional shop from start to finish, and most importantly — honest. You never feel upsold or pressured, just genuinely taken care of.It’s rare to find this level of integrity and customer service. We take ALL of our cars there, I wouldn’t take them anywhere else!

2026-02-27T15:59:05.518Z

Roger is an honest and super knowledgeable mechanic. Highly recommend!

2026-02-04T06:16:02.731Z

This auto repair shop is amazing ! Roger really took care of me because my brakes were giving out ! They were able to get my car in, diagnosed and repaired it all in the same day and they were also attentive and honest.

2026-01-31T23:25:09.370Z

Amazing experience! Came from out of town and my brake pump went out on me. Called these guys and got it fixed in 3 hours same day. Would probably make this my auto shop of choice if I didn’t live so far away.

2026-01-11T00:30:02.492Z

TLDR; Avoid this shop, bolts not tightened, owner and techs talk smack about you, bad communicationI took my truck to get a transmission put in. For starters, I'm pretty mechanically inclined and do most of my own work, however I did not have some specialty tools or equipment to do the job so I took my truck here.I called and was told I could bring my truck in on Tuesday, which was about 5 days after my intial call. When I brought it in, I asked about a timeline to which they told me a week and a half. Okay, no problem as I wasn't in a huge rush.What really puts me off about this shop is the customer service. When asked about some hardware, I said I might have lost some bolts and they can just replace them. To which they rolled their eyes VERY blatantly after I said that and sighed. This was already a huge red flag and I should have just went someone else at this point. They then quoted me $175/hr for labor, and said a max of 5 hours of labor. Okay, sounds good.Anyways, I dropped off the truck, and fast forward a week and a half later, I hadn't heard anything. When I called they told me they hadn't gotten time to work on it, and it might be another week. I told them I needed it back within the next couple days, and thats past their timeline they gave me. They ended up moving me up in the queue which was nice, but it only got worse from here.Upon picking up my truck, everything with the truck itself seemed in order. I went into the office to pay, only to find out my labor rate was $200/hr not the $175 they quoted me. I didn't bother as I just wanted to get out of there at this point.Now here's where it really gets interesting. I took my truck home and watched my dashcam footage as I have parking monitor on and it turns on with the truck. When watched back, some clips were of what I believe to be the owner, and some tech talking smack about me, and the truck which I will not get into here. I totally understand having fun at your workplace, and talking with each other. But talking smack about your customers? Really?Anyways, after I got home, the truck sounded a tad bit loud, so I took a look underneath only to find that an exhaust bolt was not tight, not even hand tight. I could spin it off with my fingers causing a minor exhaust leak. I fixed it myself and that was the end.Overall I would recommend to stay as far away as possible from this shop and go somewhere else. However, they did get the job done so whatever.

2025-12-14T19:39:26.134Z

If ever there were a car doctor its Sartorial Auto Repair. It's calming to know Rodger can repair my car, he's available "on demand", honest, and is patient in stressful situations explaining the issues that need fixing. I'm thankful for this shop.

2025-12-03T02:27:55.222Z

Roger always is looking out for the customer. He knows cars and is always fair and honest.