They were very easy to work with! They had installed a system in our house under the previous owner, and we had no problem transferring it into our name once we moved in. After we had our driveway redone and water made its way in to the basement due to poor sealing by the driveway vendor, Basement Waterproofing came out to our house and added to their system at no charge to us. They are responsiv... More

They were very easy to work with! They had installed a system in our house under the previous owner, and we had no problem transferring it into our name once we moved in. After we had our driveway redone and water made its way in to the basement due to poor sealing by the driveway vendor, Basement Waterproofing came out to our house and added to their system at no charge to us. They are responsive, easy to get a hold of, and followed up regularly with us to make sure we were happy with the work. Could not recommend them more!! Less

We had issues with our basement getting wet during spring time when all the snow around the house would melt. I called up Basement waterproofing and they sent out an estimate and he was super helpful and professional. 2 weeks later there workers came out and installed their basement water proofing system and ever since then we had a dry basement. I will say the only issue i had was with the sump ... More

We had issues with our basement getting wet during spring time when all the snow around the house would melt. I called up Basement waterproofing and they sent out an estimate and he was super helpful and professional. 2 weeks later there workers came out and installed their basement water proofing system and ever since then we had a dry basement. I will say the only issue i had was with the sump pump check valve, the one they use works fine it was just a little loud but i ordered a quitter one on amazon for 20-30$ and installed it and that fixed the problem. all in all we are really happy with the results. Less

Great quality of work and easy to work with. We highly recomend Basement Waterproofing.

I first contacted this company ten years ago. Through no fault of theirs, we broke the "seal" and had them come back this summer. They were prompt, courteous, and thorough in finding a solution for us. Would gladly recommend them for any wet basement treatments.

Our basement in our old house was always wet, and we didn't think we would ever have it dry, Basement Waterproofing changed all that with their interior drain. We've lived in our house for 43 years, why didn't we do this sooner? The guys were on time and completed the job to our amazement quickly! I was able to move my bike into the basement, something I never thought I would ever be able to do!... More

Our basement in our old house was always wet, and we didn't think we would ever have it dry, Basement Waterproofing changed all that with their interior drain. We've lived in our house for 43 years, why didn't we do this sooner? The guys were on time and completed the job to our amazement quickly! I was able to move my bike into the basement, something I never thought I would ever be able to do! Thanks Basement Waterproofing for a job well done! Less

Great work!

We had work done by this company about 15 years ago and only recently did we experience any issues. They were prompt at sending someone out to take a look and even after all these years are willing to stand behind their work. We couldn’t speak more highly of this company!!!

I used Basement Waterproofing 13 years ago after buying my house that had serious basement water issues. James and his crew were exactly what we needed. Reasonable pricing, neat work, cleaned up all their job remnants and 13 years later we have never seen a drop of water in our entire finished basement. I highly recommend them for any basement water issues. We couldn’t be happier !!! Mike Schepis... More

I used Basement Waterproofing 13 years ago after buying my house that had serious basement water issues. James and his crew were exactly what we needed. Reasonable pricing, neat work, cleaned up all their job remnants and 13 years later we have never seen a drop of water in our entire finished basement. I highly recommend them for any basement water issues. We couldn’t be happier !!! Mike Schepis in Watertown Ny. Less

Basement Waterproofing did a great job with my forever wet basement. I had looked at a few other companies and Basement Waterproofing was, by far, the best. Everything was explained to me very clearly and I felt confident that I made the right choice. They worked with my schedule to get the job done. This was one of the best investments I have made in my home. I highly recommend!

We had a major problem with a wet basement for several years and we obtained several estimates from several companies. This company gave us the best solution for the best price and best transferable guarantee . They worked with us on price as we are senior citizens. Our neighbor used them also based on our experience and recently sold his home. He says having a dry basement made the sale easy, a... More

We had a major problem with a wet basement for several years and we obtained several estimates from several companies. This company gave us the best solution for the best price and best transferable guarantee . They worked with us on price as we are senior citizens. Our neighbor used them also based on our experience and recently sold his home. He says having a dry basement made the sale easy, as wet basement for this area is common and his was dry.. We highly recommended this company for their work, cleanliness price and guarantee. Less

Very good service. Our basement has stayed dry and the dampness is gone. Very professional and honest company.

Great experience from quote to install. They cleaned up the mess when they were done and I'm 2 months into a completely dry basement

I am managing a 50 year old rental property that has a cement floor basement that is below the water table for at least half the year and therefore has standing water most of the year creating the obvious problems. I was asking my local contractor to solve the issue by digging a trench around the entire building and adding an exterior sump which would have cost about $20k. He recommended I loo... More

I am managing a 50 year old rental property that has a cement floor basement that is below the water table for at least half the year and therefore has standing water most of the year creating the obvious problems. I was asking my local contractor to solve the issue by digging a trench around the entire building and adding an exterior sump which would have cost about $20k. He recommended I look into Basement Waterproofing although he had little experience. They quoted ~$11k for creating a drain system under the existing floor (you need to have everything out of the way) and then doing the exterior wall injection. They came with about 10 guys and did the job in about 6 hours and it has worked so far...it's been about 2 months during a wet period. I'm impressed. Less

I am very pleased with the service and work that has been done. I wished that I had this done years ago. I crew came and did the entire job in one day, inside and out. I liked the idea of injecting bentonite around the exterior of the house. Most places either want to dig around the exterior or just try to fix from the inside. After a couple of months, I called because I had some damp and wet sp... More

I am very pleased with the service and work that has been done. I wished that I had this done years ago. I crew came and did the entire job in one day, inside and out. I liked the idea of injecting bentonite around the exterior of the house. Most places either want to dig around the exterior or just try to fix from the inside. After a couple of months, I called because I had some damp and wet spots on the floor. We scheduled an appointment to come out and they took care of that also. My basement is the driest it's ever been in the 35 years of living here. I would totally recommend this company Less

My basement was wet, there was no one local in the North Country and I gave them a call, skeptical because of the distance from my home, they came out, the quote was certainly reasonable, the company was timely and professional for both the sales rep and the installation crew. Now, my basement is dry, my wife is happy and my neighbors can't believe it is now dry also. Highly recommended!!

Had a great experience with Basement Waterproofing! They were quick to estimate and then they completed an entire basement drainage system in one day. Since then, our basement has been bone dry (which used to flood every time it rained). Highly recommend their services.

I had my basement done by a prior company and the system plugged up and failed. The prior company was out of Pennsylvania, and out of business, I had no recourse. I hired Basement Waterproofing Inc. and they were able to utilize some of the old system as well as repair the old one. They took me under their wing and I am glad to say that my basement is now dry again for a fraction of the cost of m... More

I had my basement done by a prior company and the system plugged up and failed. The prior company was out of Pennsylvania, and out of business, I had no recourse. I hired Basement Waterproofing Inc. and they were able to utilize some of the old system as well as repair the old one. They took me under their wing and I am glad to say that my basement is now dry again for a fraction of the cost of my original system. Thank you again. Less

Very pleased with quality of work, the price was very reasonable. 5 stars

We had a dirt floor, and wet from a spring in the wet season. Basement Waterproofing installed an inner floor system and poured concrete over my old dirt floor. The difference is amazing, a new dry concrete floor and the upstairs even smells better absent all the humidity. So happy we did this, it has changed our home living in a very healthy way. Thank you!

I had one company say they could not help me with my water problem and when I contacted Basement Waterproofing, Inc., they were competitive in price, offered me more for my investment and were quite confident in their ability to dry up my basement. Their work was exceptional, timely, and the staff is very professional. Today, my basement is dry, my belongings are protected and soon we will remode... More

I had one company say they could not help me with my water problem and when I contacted Basement Waterproofing, Inc., they were competitive in price, offered me more for my investment and were quite confident in their ability to dry up my basement. Their work was exceptional, timely, and the staff is very professional. Today, my basement is dry, my belongings are protected and soon we will remodel that additional space for both office and a play area for our family. Less

Basement Waterproofing saved the day for us. My husband and I built a new home and unfortunately we had a wet, really wet cellar. The contractor could not fix the problem and we called James at Basement Waterproofing. Our home was built in 1989 and everyday I thank this awesome company. Beautiful dry cellar. No mold or odor. Just fresh clean smelling and guess what no water. Thank you again... More

Basement Waterproofing saved the day for us. My husband and I built a new home and unfortunately we had a wet, really wet cellar. The contractor could not fix the problem and we called James at Basement Waterproofing. Our home was built in 1989 and everyday I thank this awesome company. Beautiful dry cellar. No mold or odor. Just fresh clean smelling and guess what no water. Thank you again James. Basement Waterproofing is and always will be number 1. Great owner, great company. Less

I was continuously having issues with water in my basement and I needed to get to the source of the problem. I contacted James Cobb to discuss my concerns. This company was excellent to deal with all around. The quality of their work, time to complete the project, cost and the all involved were knowledgeable and easy to work with. My water issues are now resolved and I have had no issues with... More

I was continuously having issues with water in my basement and I needed to get to the source of the problem. I contacted James Cobb to discuss my concerns. This company was excellent to deal with all around. The quality of their work, time to complete the project, cost and the all involved were knowledgeable and easy to work with. My water issues are now resolved and I have had no issues with water since this company put in new pumps/ new system. I would highly recommend Basement Waterproofing! Less

What can I say but the professional service from the start to finish was outstanding. Sherry provided prompt service that provided the perfect sales agent Steve. He provided exception customer service by explaining each and every aspect to waterproof our home. What a wonderful team. Thank you so much for making our home safe from further damage.

Best thing I ever did, just wish I did it 10 years ago no more water in the basement after dealing with Basement Waterproofing. They came as said and were done in a day in half. Great value

I highly recommend Basement Waterproofing Inc. They are very professional, trustworthy and always have answers to your questions. They know what they are doing and satisfaction guaranteed! Continue the great work. I’m very satisfied!

Last Spring I had water coming up through my basement floor. I had the interior drain system installed and all has been dry ever since their completion. We have since remodeled and all remains dry. Thank you very much for such a fine job.

I had water in my basement and BWI come round and did a complete assessment. They use the exterior wall injection on the north wall, as there was water coming in through that wall. We also installed a dehumidification system which made a huge difference to the smell and moisture in t he basement. Finally, and I really appreciate this, they game me some advice about how to make changes on the sout... More

I had water in my basement and BWI come round and did a complete assessment. They use the exterior wall injection on the north wall, as there was water coming in through that wall. We also installed a dehumidification system which made a huge difference to the smell and moisture in t he basement. Finally, and I really appreciate this, they game me some advice about how to make changes on the south wall, which removed water for free. (through guttering). The whole thing was very reasonably priced compared to the other quotes I got. The problems are solved and no water after major rain. Thanks guys Less

After two attempts to fix a water problem and 7+ grand later to still not have the issue resolved. Left a huge mess behind and the next contractor we hired had a a few questions for James the owner of basement waterproofing only to be rude and extremely unprofessional and leaving abruptly without answering any of the questions. I would give a lower rating but I'm required to give at least a 1 sta... More

After two attempts to fix a water problem and 7+ grand later to still not have the issue resolved. Left a huge mess behind and the next contractor we hired had a a few questions for James the owner of basement waterproofing only to be rude and extremely unprofessional and leaving abruptly without answering any of the questions. I would give a lower rating but I'm required to give at least a 1 star review. Never again will I let them on our property. Less

We had a water problem in a home we purchased. We called Basement Waterzproofing in Rome and the representative Jack Patterson came to our home and examined the problem. He explained in detail what they would do to correct it. Correct it they did, we have no more water issues. The work was done promptly and professionally. The men doing the work explained what they we we doing.. If you have ... More

We had a water problem in a home we purchased. We called Basement Waterzproofing in Rome and the representative Jack Patterson came to our home and examined the problem. He explained in detail what they would do to correct it. Correct it they did, we have no more water issues. The work was done promptly and professionally. The men doing the work explained what they we we doing.. If you have a water problem these are the professionals to call. They gaurrantee their work. Less

Bad experience with them, they didn’t cleanup after the job was done. They ran the water out the side of the house to let the water stand and make a swampy mess .i had asked about burying the pipe but that wasn’t a option. The supervisor that came out to check on the job was rude. I would not recommend this company for any job.

We are pleased with the price that was quoted, 5K less than other quotes. We 1st received the injection method, which help to stop some of the water. After calling and letting Waterproofing know I still had water, they returned within a week looked at the problem and then rescheduled another injection, again we still had water. we called and scheduled time to install the inside system. The crew a... More

We are pleased with the price that was quoted, 5K less than other quotes. We 1st received the injection method, which help to stop some of the water. After calling and letting Waterproofing know I still had water, they returned within a week looked at the problem and then rescheduled another injection, again we still had water. we called and scheduled time to install the inside system. The crew arrived at 10 AM and had the job completed at 2 PM. The crew was courteous, efficient, & cleaned up after they were done. EXCELLENT WORK, we will recommend to everyone. Less

After spending $10,000 my basement is still wet. They said they would install a sump pump but won't do the MAJOR work needed to install it ie: cutting walls and studs back to the cement and removing carpet. When I told them I wasn't capable of doing that work, they said "tough luck". So they kept my money and I still have water in my basement. Their "manager" is rude and condescending as well.... More

After spending $10,000 my basement is still wet. They said they would install a sump pump but won't do the MAJOR work needed to install it ie: cutting walls and studs back to the cement and removing carpet. When I told them I wasn't capable of doing that work, they said "tough luck". So they kept my money and I still have water in my basement. Their "manager" is rude and condescending as well. They take advantage of widowed and single women who don't understand what is involved before signing up for this. Less

These guys are great! Excellent communication and quality work. It's evident they've been in a business a long time and know what they're doing.

James at Basement Waterproofing brought a perfect balance of professionalism and character to our very unique situation. He quickly addressed any concerns that we had and did a wonderful job of assuaging the doubts of my wife during a very difficult time. Basement Waterproofing 100% fixed my issue and guaranteed the repair for life. Mike George

The Company installed basement waterproofing system around the entire perimeter of the basement. Since the instillation I have not had any moisture in the cellar. I found them to be very efficient, professional, thorough and easy to work with. Would highly recommend them to anyone.

Bad communication, and poor customer service. Made a decision based on the guess work of someone who had limited access to basement issue. I expressly stated I didn't know what I was talking and wanted a professional opinion. Appointment canceled w/o notification - wasted 2 weeks waiting for this appointment when I could have been finding someone else. Really inconvenient with all the time constr... More

Bad communication, and poor customer service. Made a decision based on the guess work of someone who had limited access to basement issue. I expressly stated I didn't know what I was talking and wanted a professional opinion. Appointment canceled w/o notification - wasted 2 weeks waiting for this appointment when I could have been finding someone else. Really inconvenient with all the time constraints involved in trying to buy a house. I highly recommend not workign with this company. Less