based on 527 reviews
Alex arrived within the time frame given and worked diligently to repair my parents oven. Despite the oven being over 60 years old, Alex was determined to fix it. We will definitely call Neighborhood Appliance Repair in the future should we need any appliances repaired. Thank You!
Tech was very helpful and informative!
Robert was knowledgeable and professional
Robert provided excellent repair service and a thorough cleanup afterwards. He explained each step of the process clearly.
Once part came in it was a quick fix
I had a great experience with Neighborhood Appliance Repair - Alex was extremely helpful and professional, he came out and gave me a quote for parts/labor that I would need to fix my washing machine. When the parts came in he came back and was able to get it back up & running!
Alex did a fantastic job. Professional and deliberate, he was awesome.
Clear explanation of services.
Alex was very professional and thorough in replacing our dryer drive belt. I would highly recommend your company.
Our previous appliance care company went out of business. Neighborhood Appliance Repair was incredible. We had an issue with our Dryer that they diagnosed. When they got the part a week later they came back to install the part. It turned out that the problem was more severe than they expected and it needed more than the part they brought. Based on the cost of the additional part to repair th... More
Our previous appliance care company went out of business. Neighborhood Appliance Repair was incredible. We had an issue with our Dryer that they diagnosed. When they got the part a week later they came back to install the part. It turned out that the problem was more severe than they expected and it needed more than the part they brought. Based on the cost of the additional part to repair the dryer they felt that based on the age of the dryer that it was better to buy a new dryer. They did not charge us for the part, nor the service call to repair it. Based on them being so fair we had a drain on our refrigerator which needed to be cleaned as well as a long term issue on our dishwasher which needed a part. The ordered it and installed it today. We couldn't be more pleased. I would recommend them highly Less
Jeff and Robert were very professional and efficient! It was a pleasure doing business with Neighborhood Appliance! Thank you so much!!
Very courteous (Alex) and professional.
Heather and Jeff were great to work with. Heather kept me informed each step of the way and Jeff presented himself well and completed the job neatly and quickly.
Very pleased with repair. Great customer service and tech was extremely professional and courteous.
Very professional and informative. Received picture of service man prior to visit. Received notice when he was on his way. Got an appointment within a few days. Gave me a price on the parts we needed. Service charge was reasonable. Will definitely use again when needed!
Alex was great, he sent a message before arriving and diagnosed & fixed the issue we had with the icemaker in our freezer. He was in and out in no time and told us to let him know if we had any further issues....would highly recommend!
Timely, effective, and professional repair. Will use again.
He did a thorough job checking dryer. Unfortunately they were old and no parts available any longer. He also gave some good advice regarding the washer. I appreciate his help.
Mother board for oven needed replacing Tech diagnosed problem quickly part was on back order but when it arrived tech returned and replaced in less than a hr
Called Neighborhood Appliance Repair when Whirlpool \Maytag dryer was not working and Cust.Service at Whirlpool said they don’t service Gas dryers in Rhode Island. Neighborhood appliance came and fixed the issue which Whirlpool said they will cover cost, the dryer was 6 months old. Thank you Neighborhood Appliance for the quick and professional service. I will recommend your company highly to fri... More
Called Neighborhood Appliance Repair when Whirlpool \Maytag dryer was not working and Cust.Service at Whirlpool said they don’t service Gas dryers in Rhode Island. Neighborhood appliance came and fixed the issue which Whirlpool said they will cover cost, the dryer was 6 months old. Thank you Neighborhood Appliance for the quick and professional service. I will recommend your company highly to friends and neighbors. Less
Alex arrived within the time line as predicted, was efficient, knowledgeable, and provided me with good advice. He replaced 1 needed part. Today's dryer repair was no cost as the work was still under warranty.
Recognized problem straight away and recommended a solution.
I called this company because my washer broke down. The technician who came to the house was courteous, knew his job and was able to provide an estimate to do the repair. However, after discussing the matter with the technician, we agreed that because of the age of the washer it would be more cost effective to buy a new washer. He was kind enough to pump out the water left in the washer before... More
I called this company because my washer broke down. The technician who came to the house was courteous, knew his job and was able to provide an estimate to do the repair. However, after discussing the matter with the technician, we agreed that because of the age of the washer it would be more cost effective to buy a new washer. He was kind enough to pump out the water left in the washer before leaving. I would definitely call this company again. Less
I have been using Neighborhood Appliance for about 7 years, since I moved into my own home. I chose them because they were the contracted vender for my work site, who had been using them for at least 10-15 years before then. I knew them as having a good reputation and good working relationship with my employers, a business with 500+ employees. I have used them for my washer/ dryers, refrigerat... More
I have been using Neighborhood Appliance for about 7 years, since I moved into my own home. I chose them because they were the contracted vender for my work site, who had been using them for at least 10-15 years before then. I knew them as having a good reputation and good working relationship with my employers, a business with 500+ employees. I have used them for my washer/ dryers, refrigerator, and stove. They have fixed what they could, and advised me when it was time to replace them. I trust Neighborhood, will continue to use them for all my appliances, and recommend them to anyone who needs repair services. Thank you Robert, who just finished a double appliance job today, on a hot and humid afternoon. He was on time and even early for our scheduled appointment. Less
Tech just checked some wires and said main board needed. Still waiting for availability
Robert was great! Called when he was on his way and was very up front with pricing/expectations. As a first time homeowner I was so happy with the service and quality! Highly recommend!
Came on time and got the job done quickly. Robert answered all the questions I asked.
Tech was very polite and knowledgeable. Was not able to repair older cooktop as parts no longer available. And refrigerator part was not cost efficient to repair vs replacing whole fridge
Efficient, quick, respectful and knowledgeable! Great service!
Alex is awesome. I have used them twice and they give you details of problem cost and timeline. I have recommended to friends who have also been impressed
Robert was great as a service man . He explained everything well, clear and concise. Also, patient with my questions, providing answers. Honest with me as to what the situation with the washer is. Good people skills.
Easy to schedule. Appointment scheduled for next day. Technician arrived when expected. Easily identified the problem with our washing machine and ordered the needed part. Would recommend for easy service and affordable repair!
ROBERTO was ontime and very professional. He diagnosed our problem quickly and had the necessary parts in his truck. He cleaned up everything and left no trace of his work.
Very professional from my first phone call to the prompt appointment and the technician arriving on time
Repairs would be so expensive that it wasn't worth fixing, I had to replace
Robert was very honest and clear about what could be done for my fridge/freezer. I was able to get an appointment the next day and they even offered me an earlier appointment time.
Alex is professional and very knowledgeable. After performing some diagnostics, he identified the dishwasher issue, explained how to resolve and ordered the necessary part. Installation and fix of the problem was done in a timely manner. Alex was on time and quickly completed the task. Before leaving he tested the appliance and the dishwasher is back in business! Thanks Alex! Will not hesitate t... More
Alex is professional and very knowledgeable. After performing some diagnostics, he identified the dishwasher issue, explained how to resolve and ordered the necessary part. Installation and fix of the problem was done in a timely manner. Alex was on time and quickly completed the task. Before leaving he tested the appliance and the dishwasher is back in business! Thanks Alex! Will not hesitate to use this company in the future. Less
Alex was excellent on time and informed me of the issue within a few minutes.
The ice maker in our refrigerator was not working and Alex diagnosed the problem and fixed it so the service call was completed to our satisfaction. Alex was polite, professional and kept us informed of everything he found and did.
They were able to come out next day. Troubleshoot the problem within 10 mins and order the part. Only issue was shipping was a few days late. But install was less then an hour. All in all, I'd use this company again. Would only recommend they reach out with updates to inform you if shipping is delayed at all.
Alex was fantastic. Helpful polite and cleaned up after himself. Highly recommend
professional. friendly knowledgeable
Excellent customer service, ease of making an appointment with a live human being! Five stars for the service
I had called for the repair of three appliances. They were able to quickly schedule a 3hr window for a technician to come. I had adjusted my busy work schedule to accommodate. He was 45 minutes late from the 3 hr window and I had to readjust my work schedule again. Upon arrival, he noted they were not able to repair LG products. It would have been nice to know that beforehand. The technician was ... More
I had called for the repair of three appliances. They were able to quickly schedule a 3hr window for a technician to come. I had adjusted my busy work schedule to accommodate. He was 45 minutes late from the 3 hr window and I had to readjust my work schedule again. Upon arrival, he noted they were not able to repair LG products. It would have been nice to know that beforehand. The technician was very nice and able to fix my GE oven at least. Less
We had our dryer hose vent replaced. The service person replaced the hose and were on time and a good value. We had used them before at our our former home. Highly recommend their services.
Our service tech Jeff was excellent and super knowledgeable. Would highly recommend
Dryer and vent cleaning.
Great service. Jeff was wonderful
Very responsive and timely. Had the supplies on site which resulted also in a timely repair. Washer was entirely fixed same day. Extremely positive experience.
Have been dealing with neighborhood appliance service for the past 25 years I when mr. James was working for another establishment. Until he established his own company which is great, so yes I have been a customer for many years. Excellent service on time very pleasant and very professional. Again, thank you for your service.
Had Jeff come out next day and repair was completed right then! On time, very professional, quality work! Second time I have used this company and great experience both times!!
Found service company online and took a chance. Sure glad we did! The service was awesome and Alex was friendly and knowledgeable. Thank you and we will keep your company in mind should we have any other troubles.
The technician came to fix the washing machine, which was using only cold water . He examined it thoroughly and decided it was a plumbing problem: no hot water was coming through. He suggested i replace the rubber hoses with stainless steel for safety’s sake and I bought them from him. Two days later the plumbers confirmed what he said, fixed that problem snd installed the metal hoses. Situation... More
The technician came to fix the washing machine, which was using only cold water . He examined it thoroughly and decided it was a plumbing problem: no hot water was coming through. He suggested i replace the rubber hoses with stainless steel for safety’s sake and I bought them from him. Two days later the plumbers confirmed what he said, fixed that problem snd installed the metal hoses. Situation solved. Less
Excellent service. Highly recommend
Went online to request service on Tuesday and at 9:00 am Thursday, Alex was at the house to repair our oven. By 10:00 am Alex had fixed the issue and we had a working oven again. Alex knows how to get to the house, he was here the end of last year to repair our dryer. Alex is very Nice, but hope we don't need him any time soon! But if we do, Neighborhood gets the call!
Neighborhood Appliance is highly recommended. They were very helpful and courteous over the phone when I reached out for help with my dryer. They were able to accommodate me with a next day appointment. The tech that was dispatched, Alex, was very helpful and courteous. He was able to quickly diagnose my issue and got it promptly repaired.
Love being able to book online, good communication, the repairman was on time, pleasant and quick. Price was a bit high but overall I am satisfied.
Very efficient Alex was very knowledgeableble .would recommend you.thank you
Excellent service! They kept me informed of arrival time & showed up promptly. The technician was courteous & efficient! The price was reasonable. I’d definitely recommend them.
Alex was highly professional, kind, and helpful!
They came out quickly. Did a good job.
Alex was super friendly and knowledgeable. Fixed our drier quickly and confidently.
This was the first time we used neighborhood and I would definitely call them again. Robert R got right to work on my smoking oven, he was very professional and he made me feel at ease. Everything was neat and clean when he finished…Thank you Robert!
Very pleasant and efficient.
Very professional. Prompt response. Good communication. Highly recommend.
Fantastic job. The tech showed up on time and handled the issue quickly and efficiently. Highly recommended
Robert R. came and saved our fridge! Neighborhood Appliance Repair has a reasonable rate to come to your house, figure out the problem, and give you an estimate for repair. In our case, we wanted to know if we could fix our refrigerator, or needed to get a new one. Robert was friendly, quick, and did great work. There repair turned out to be much cheaper than a new appliance, and the fridge has b... More
Robert R. came and saved our fridge! Neighborhood Appliance Repair has a reasonable rate to come to your house, figure out the problem, and give you an estimate for repair. In our case, we wanted to know if we could fix our refrigerator, or needed to get a new one. Robert was friendly, quick, and did great work. There repair turned out to be much cheaper than a new appliance, and the fridge has been running smoothly ever since. Definitely recommend Neighborhood Appliance Repair! Less
Came on time for estimate. Friendly and very helpful.
Friendly, professional, and knows his stuff. Took my dryer apart in 5 minutes, repaired it in 20 and all back together in another 10. Right now, 2 days later the high-pitched ear busting annoying sound is finally gone. Thank you for saving my marriage.
Neighborhood Appliance are professional and responsive. The previous vendor we used would give us an appointment a month away when we were in need for a repair. We cannot wait a month. Very fortunate I found this new vendor.
Excellent customer service and communication from Heather and Robert. My dryer wasn't producing heat so I booked for first thing next day. Fortunately they were actually able to get me in same day. Robert was able to fix the problem and he cleaned the are and machine which I really appreciate. I definitely would recommend them and will absolutely use them for any appliance repair needs that may ... More
Excellent customer service and communication from Heather and Robert. My dryer wasn't producing heat so I booked for first thing next day. Fortunately they were actually able to get me in same day. Robert was able to fix the problem and he cleaned the are and machine which I really appreciate. I definitely would recommend them and will absolutely use them for any appliance repair needs that may pop up. Less
Alex was my technician he was prompt , very professional, extremely knowledgeable and had my dryer up and running in less than an hour!! Price was very reasonable! In addition he is very trustworthy and honest! I went down to use the dryer after he left and found about $10 in change , three earrings that I had been missing and a Grateful Dead collector edition guitar pick that Alex had retrieved ... More
Alex was my technician he was prompt , very professional, extremely knowledgeable and had my dryer up and running in less than an hour!! Price was very reasonable! In addition he is very trustworthy and honest! I went down to use the dryer after he left and found about $10 in change , three earrings that I had been missing and a Grateful Dead collector edition guitar pick that Alex had retrieved from the bowels of my dryer!!! I was extremely surprised and grateful 🤗🤗 Less
Tech was on time, courteous, clean, and quick. Excellent work!
Lady on the phone was so nice. They came out the same day I called. Such a reasonable price and they guy who came out (forgot his name) was awesome. Highly recommend!
Robert was very professional and explained the process and actions to fix the issue. Would recommend and use this service again.
Kind and professional
I’ve used Neighborhood Appliance Repair a few times and highly recommend them. Scheduling is easy and prices are fair.
Always on time and professional
Great job
Very happy with the service I received right from my phone call…Sid was very helpful and found me an appointment for the next day. Alex did the repair and luckily what I needed he had the part and I was up and running within an hour and a half! While I hope I don’t need a repair any time soon, when I do, I will definitely call again! A++++ from me! Thanks guys!
We love using Neighborhood Appliance! Easy scheduling and polite people. We have never had a complaint. We have recommended them to others!
Alex was on time, knowledgeable, and very professional. Thank you for your quick service! Will use again!
Called and they squeezed me in on the same day. Great communication and they were reasonable.
Robert, our technician was right on time. Super friendly and really did a thorough job at investigating the problem and getting the oven back in working order. I highly recommend Neighborhood Appliance Repair.
Great experience! My appointment got moved up and the staff let me know in advance which was wonderful. Alex was helpful, knowledgeable, and kept me updated on the progress. Overall I’m extremely satisfied with the service and I’m glad I can dry my laundry again!
Wonderful experience
Professional, courteous and prompt. Will use them again for sure and will certainly recommend NA to others.
Washing machine quit I called neighborhood repair. The girl was able to send someone the next day he came out on time. Was very neat, Polite, fix my washer. Explained what happened. And how to avoid it in the future. I have already recommended neighborhood To Other people.
Robert come to my house and he fix the dishwasher .he was a very nice gentleman.
Robert was the best. He explained the issue and fixed it quickly and cleanly. I highly recommend Robert and Neighborhood Appliance Repair to anyone that needs expert appliance repair.
Robert was great. Price was high to come have him tell me what I already knew.
Very responsive and professional. Will use again if needed!
I just used Neighborhood Appliance for the first time. Found them on Google and called, their response from Rebecca was outstanding, kept me informed of the date and time and let me know when the tech was on the way. Alex showed up on time, evaluated the situation and solved within an hour. Outstanding service, professionalism and pricing was fair. I'll DEFINITELY use them in the future for a... More
I just used Neighborhood Appliance for the first time. Found them on Google and called, their response from Rebecca was outstanding, kept me informed of the date and time and let me know when the tech was on the way. Alex showed up on time, evaluated the situation and solved within an hour. Outstanding service, professionalism and pricing was fair. I'll DEFINITELY use them in the future for any appliance needs. Less
They were knowledgeable and professional. Robert assessed the problem and was able to order the parts and repair it in a timely manner. Also, the assessment and trip fee is deducted off of the price for the repair. That is helpful. We have used them in the past and will continue to use them again.
Ended up deciding that repair would have cost about 60% towards a new washer so decided to pay the diagnostic fee and buy a new one. Alex did not try to sell us on having the washer fixed. Very honest and professional. Would recommend these guys in a heartbeat. Will be calling them for any appliance repair out of warranty.
Well the guy Robert was nothing less than professional and kept the workplace just as clean and maby even better then befor.. very knowledgeable and friendly,kind and polite.. looked the problem over and gave us the price to fix it and had it done in less than a hour and that's with assessing the problem first...you have a great guy working for you,don't ever let him go...
My experience with the office and repairman were fine. The issue is, after inspecting my refrigerator the repairman found there was nothing that could be done for less than the cost of a brand new fridge. In fact, he said the cost would run even more. My refrigerator is only 2 years old and they offered no other solutions. The biggest problem I had was that the repairman charged me $129 to tell m... More
My experience with the office and repairman were fine. The issue is, after inspecting my refrigerator the repairman found there was nothing that could be done for less than the cost of a brand new fridge. In fact, he said the cost would run even more. My refrigerator is only 2 years old and they offered no other solutions. The biggest problem I had was that the repairman charged me $129 to tell me I need a new fridge. So now I'm out the cost of a refrigerator and $129 to be told that. That's way too much money for telling me bad news, which only took him 15 minutes to find, and with no further solutions. Really bad business. Less
We were very happy that you could send a technician the same day we called. (Another repair company could only give us a date 10 days out!) Alex was very professional, prompt, and efficient. He quickly diagnosed the problem with our refrigerator and performed a simple fix to hopefully solve our problem. He also explained what else may be causing our problem and gave us an estimate of the parts an... More
We were very happy that you could send a technician the same day we called. (Another repair company could only give us a date 10 days out!) Alex was very professional, prompt, and efficient. He quickly diagnosed the problem with our refrigerator and performed a simple fix to hopefully solve our problem. He also explained what else may be causing our problem and gave us an estimate of the parts and labor. I would definitely use this company in the future. Less
Robert was very efficient. He called and texted when he was on his way, fixed what he needed to, and was out super quick. Also very polite and pleasant. Thank you Robert!
Alex was great! Super helpful.
Ron did a great job. He was very professional and knowledgeable. He diagnosed the problem quickly, had the parts on his truck and had it up and running in minutes. I would recommend your company to anyone in need.
Unbelievable service! The technician was polite, knowledgeable and very easy to talk to.
I have been in property management for 13 years, and your service technicians are the best I have ever encountered. Alex and Jeff have worked at our property, and they are both extremely polite, professional, patient, and seem to genuinely care about their customers. Furthermore, your office staff is pleasant and helpful. Neighborhood Appliance Repair is, hand down, my favorite repair company ... More
I have been in property management for 13 years, and your service technicians are the best I have ever encountered. Alex and Jeff have worked at our property, and they are both extremely polite, professional, patient, and seem to genuinely care about their customers. Furthermore, your office staff is pleasant and helpful. Neighborhood Appliance Repair is, hand down, my favorite repair company to work with, and I would recommend them to anyone. Less
Great service very professional I love the fact that you guys were honest about what was wrong with it and tried to fix instead of just replacing I honestly cannot imagine how great the world would be if people all did things that way thank you very much for that type of work that you did for me
Great work and very professional. Alex K. did a fantastic job. I would definitely call them again for repairs.
Called for an appointment and they were able to schedule right away. Showed up on time and very professional. Had to order a part, but it came in within a few days and immediately scheduled return appointment to finish the job. Friendly, professional and communicated well. Will use again if/when necessary.
Very good. Spoke with someone on my first call. Very personable and I had an appointment the next day. The technician arrived at the beginning of the time given. He was very friendly, efficient thorough and fast. Will definitely call again.
The repair technician was on time and was very professional. He told us what work was needed and an estimate for the repair. We would definitely use them again.
Technician was respectful, personable, repaired quickly and competently
Everything went great. A fuse was out on my dryer and Robert also spotted that the power cord was shorting out and was able to replace both at the same time. Thanks again!
Great service, fixed fast and for a good price.
The service was excellent, Alex is a asset to your company, very professional. I will use your service in the future. Thank you, Bob aubin
Alex did a great job with the idler pulley and vent hose
The repair person came in a timely manner. The office is responds quickly and courteously to any questions I had. The washing machine was fixed on the same visit. I did a load of clothes that afternoon.
Robert is a top notch appliance repair technician! He listens to customer well and zeros in on the problem. Protects area where he works. Very pleased with the outcome from Neighborhood Appliance Repair.
He had parts needed on hand and job was finished in an hour
Great response time--good service--corrected problem. Oven igniter replaced (part was less than $50) and labor was less than an hour. $369...initially quoted over $400...
They fixed my gas oven and did a good job. The tech, Alex, was great to deal with.
Very competent and professional I do wish you were less expensive
I had some problems with their schedulers (phone operators who are offsite), but the techs are GREAT —they did fine work. I wish the business would hire an office assistant rather than use these phone groups that answer phones and do scheduling from afar.
Our washer had a major issue during spin cycle. Jeff came over and checked it out and was able to repair! We were so afraid it was a goner being an older model. We were texted when he was on his way, and arrival was within the timeframe provided when the appointment was booked. Would definitely recommend and use the service again! Thanks for repairing our washer, Jeff!
Great service, kind people!
Charged lots of money. Didn't fix the problem. Not easy to work with.
They are super responsive, even if they have to delay due to unforseen, they are pleasant to talk to and got the job done with minimal fuss as soon as possible. This is our third time calling them and we will continue to do so.
A short time after my repair some insulation became visible. Jeff came back, found the reason and fixed it quickly, friendly and professionally. Thanks Jeff!
Ice machine stopped making ice. First technician fixed it but made minor mistake. Company sent a second technician at my convenience at no cost. Minor adjustment fixed the issue. Support staff on phone and the technicians were super friendly and helpful. This is the 2nd time I’ve used them ( first for dishwasher) and I have their card stuck to my fridge for future reference. I am very satisfied w... More
Ice machine stopped making ice. First technician fixed it but made minor mistake. Company sent a second technician at my convenience at no cost. Minor adjustment fixed the issue. Support staff on phone and the technicians were super friendly and helpful. This is the 2nd time I’ve used them ( first for dishwasher) and I have their card stuck to my fridge for future reference. I am very satisfied with their professionalism and expertise. Less
Robert was honest and respectful. Highly recommend.
Very professional and no pressure to buy the part right away. Would highly recommend them
Robert was on time, efficient and friendly. He diagnosed and fixed the problem in record time. Thank you so much!
Technicians were polite and friendly, did a great job, and were clear about the price.
Technician was on-time, spent good time looking at our appliances, and was very honest with his evaluation. Great service! Will use again in the future!
The technician called me to let know where he was when the estimated time of arrival grew closer. It was the day of all the rain and flooding all over the state. He was professional and friendly. I would recommend this company to everyone that needs services they provide.
$129 is too much for just the service call especially if you are marketing your business at the “neighborhood” appliance repair. For commercial work, sure charge whatever you want. My appointment window was 12-3pm. Tech showed up at 4:05pm. He called at 2:45pm to say he was running late. This is fine and I understand that things run over schedule. He looked at the washer and said it cannot be rep... More
$129 is too much for just the service call especially if you are marketing your business at the “neighborhood” appliance repair. For commercial work, sure charge whatever you want. My appointment window was 12-3pm. Tech showed up at 4:05pm. He called at 2:45pm to say he was running late. This is fine and I understand that things run over schedule. He looked at the washer and said it cannot be repaired for less than purchasing a new unit. Also fair and understandable but company should put yourself in the customers shoes. Here are few things that would help. Reduce the $129 when zero work is performed. Tech was in the house for 10 minutes and took a phone call from another tech. Front office should know not to even send the tech out of there are certain issues with the barrel on a front load washer. I will fix the next appliance issue myself. Less
The technician was prompt, polite , knowledgeable, and professional. The issue with my washer was determined and the part needed was ordered. I will continue to call for appliance repairs.
Alex did a great job diagnosing my gas oven repair. Arrived on time was very polite. I was impressed that he reached out to someone that could confirm the problem with my oven. He got it working that’s all I care about.
Great service, timely & professional.
Very nice. Scheduled me in before anyone else. Alex was great. Thank you
Tech Robert was awesome
2 repairman for this job. Both were excellent and professional. Very pleased with service.
They were very professional, quick to respond! Will keep them in mind for anyone who needs repairs.
Arrived in the promised time frame. Very thoughtful and professional. Diagnosed the problem with my dryer and repaired it successfully. I’m thoroughly satisfied with Robert’s service!
Very nice young man. Knowledgeable and neat in his repair
Jeff came out, fixed the problem, saved me a lot of money and stands behind the repair. Win win
Robert was prompt and polite and got the job done quickly and efficiently.
Very professional service Have been using them for years Technician was very good
Robert was very friendly, efficient and professional. He spent some diagnosing the problem, tried a few things and solved the problem. Would highly recommend.
Outstanding customer service. Call was answered quickly by a real person, and an appointment was scheduled according to my availability. Robert R was scheduled to do the repair, he came on time and went right to work finding the source of our dryer issue. He had the parts in the truck and my dryer was quickly repaired. Robert was awesome! Well done Neighborhood Appliance Repair Co.!!!!
Guy seemed nice at first merti I think his name was didnt find the leak. Asked to buy my motorcycle we made a deal he would venmo the money. I later told him that dishwasher is still leaking and sent a video. He came out not to look at my dishwasher but to pickup the motorcycle he has since disappeared never paid me basically stole my motorcycle and never fixed my dishwasher. So all in all a bad ... More
Guy seemed nice at first merti I think his name was didnt find the leak. Asked to buy my motorcycle we made a deal he would venmo the money. I later told him that dishwasher is still leaking and sent a video. He came out not to look at my dishwasher but to pickup the motorcycle he has since disappeared never paid me basically stole my motorcycle and never fixed my dishwasher. So all in all a bad experience and maybe you guys should do background checks or something. Ihave not been contacted by anyone since my "service ". And he no longer works there. Waste of 129 especially for a struggling family with an 18 month old and a 8 month pregnant wife. Less
Good overall service call, polite, got job done and reasonably priced!
Needed to buy a new refrigerator. Technician helpful
Very professional and I will Continue Business With the technicians with this business. If anyone needs a appliances repaired this is the right place to start. The tech was very Professional at my house today. We are getting are Laundry done . T y Jeff .
My repairman was excellent. He fixed my disposal in no time! Plus he was friendly and gave me tips on how to keep my other appliances up. Job well done!
Services are expensive
I had a good experience with them in the past, but I definitely feel cheated the last time I used this business. They charged me 130 dollars to come over, run my washing machine and tell me It needed a new belt, which I knew, and another $130 to come back and replace it. I ordered a new belt online for 27 dollars, watched a YouTube video and successfully replaced it in 10 minutes. I understand i... More
I had a good experience with them in the past, but I definitely feel cheated the last time I used this business. They charged me 130 dollars to come over, run my washing machine and tell me It needed a new belt, which I knew, and another $130 to come back and replace it. I ordered a new belt online for 27 dollars, watched a YouTube video and successfully replaced it in 10 minutes. I understand it costs money to run a business, but this did not seem reasonable. Less
Satisfied
Robert was a very friendly and professional repairman. The part took longer to arrive than promised (probably not Neighborhood's fault). The staff was very helpful in tracking down the part.
Excellent experience. My dryer wasn’t producing any heat. They showed up, took a look and, unfortunately, needed to order parts. About a week later, they came back with parts and did the job in about an hour. On his way out, Robert noticed the handle on my door was loose. Pulled out his toolbox to fix it but he didn’t have the right screw. Still, nice of him to try. Great company.