Steve, the service manager, provided outstanding customer service. He demonstrated exceptional professionalism and clearly takes great pride in his work. Less

I am extremely pleased with the exceptional service I received at Need A Car. James was a delight to deal with. He was very knowledgeable, friendly and helpful. I would highly recommend anyone who is looking for a vehicle to go to Need a Car and put James to work. Less

Not any worse than the dad from "Matilda". My only question is why they call their stores "Need a car" when they are actually "The Toronto Auto Group"?What are they hiding? Less

Steve made my first time buying a car, which would usually be tedious, as painless as possible. In less than a week I left with a great car!! Thanks again steve and need a car<3 Less

I first dealt with Steve, and he was very decent in helping me with what i was looking at. I ended up buying the truck from Sean, which was very friendly and helpful. Everyone there was nice, I really appreciate everything. Definitely be going back there next time. Less

The service when buying a vehicle provided by Steve at Need A Car was top notch. He immediately looked for a vehicle close to my wife and i's budget. You'll notice her review below 😉They had an impressive variety of vehicles to choose from and we landed on a 2016 Hyundai Santa Fe. We're very pleased with the vehicles first impressions and hope that it is a good car/ SUV for us for years to come. Less

Very pleased with our experience with Need a Car Trenton. Hubby and I hit quite the snag with our vehicles over the last little bit, and were in a place where the one that was still drivable didn't feel overly reliable or safe any more. We came in last week and met with Steve, the internet was down at the time, but he was still incredibly friendly and hospitable! He sat down and had a chat with us, took some basic info and agreed to look into what he could do for us the next day. We followed up and he immediately had a list of vehicles for us that he felt fit our budget. He really listened and did his best to work with us on finding the perfect vehicle. We got the ball rolling pretty quick after that. Steve even stayed late one night to help get that ball rolling and secure us a good reliable vehicle!! Flash forward to today, we picked up our new wheels and couldn't be happier so far! Very pleased with the service here and will recommend Steve and Need A Car to friends and family :)Thank you!! Less

Worked with James to do a trade in for a newer car recently and he was awesome. He kept in contact and made sure I understood everything before trading my current car in. Definitely recommend asking for him if you can. Very happy dealing with Need a Car Trenton 👍 Less

James was absolutely awesome to deal with, when buying my first major car. James helped me through the entire process and was absolutely awesome answered all my questions. Jack and James were absolutely awesome in getting my hub caps painted purple for me on the new wheels. I absolutely love the new car. I would recommend going to see James at Need a Car if your looking for some new wheels !! Less

First time to ever go to a dealership they were so nice and friendly and getting a vehicle was pretty fast and smooth it was hard to believe. Thank you need a car and thank you Scott Lalonde for helping with the smooth process🙏 Less

I’ve dealt with need a car for a year or two and honestly, the service is absolutely remarkable. They’re quick very kind and very knowledgable with processes. I would absolutely recommend need a car and the sales representative James is a breeze to work with. Less

I called Steve he was great in getting me a car. The car is great.But the one thing is he got me with a bank lower interest.Steve is my go to guy now, i have always bought my cars from need a car. Steve made feel important. Knowing how important that i needed a car as the one i had was on its last leg, Steve got my car ready for Fri that weekThank you Steve Less

I would like to start this by saying ,the lee family would like to say a big thank you, to kristine neps for all her hard work and making sure that we wear happy with the way things wear with buying a car, we look forward to doing more business in the future thank you😊😊😊😊 Less

I can't recommend Need a Car enough! I've been a customer for years, and every single visit has been a breeze. Stephen and Jack are absolute gems! Their flexibility and knowledge make the car buying process so smooth and stress-free. They worked quickly to get me into an affordable car that fits my needs perfectly. What I truly appreciate is how easily reachable they are. Anytime I had questions or needed help, they were just a call away. Thanks again! You’ve made car buying such a positive experience Less

Muy buena atención por parte de la señorita Zulay, junto con su equipo de trabajo Alexandra y Víctor, agradecido con cada uno de los puntos del proceso, siempre al pendiente y recomiendo muchísimo venir aquí, gracias 🙌🏻 Less

Muy buena experiencia de compra con zulay, recomiendo al 100% comprar con ella, vengan , pierdan el miedo y tengan el auto que desean aquí en autogroup Less

⭐️⭐️⭐️⭐️⭐️ Erika was absolutely amazing in helping me finance my dream car with the lowest interest rate possible! 🚗💨 She is super kind, very responsive, and highly professional , very kind Anytime I had a question, she was quick to respond and made sure I understood everything. That was amazing she helped me get a really Low Rate, she is the one to trust honestly If you’re looking for someone trustworthy and knowledgeable to help with financing, Erika is the best! 🙌 I highly recommend her and will definitely reach out again in the future. Thank you, Erica and Ben! 🎉🔥 Less

LOOK NO FUTHER!!! This is the place to get a vehicle that’s right for you. Whether you are looking for latest trendy car or something just reliable and in your budget; Toronto Auto group staff make it happen. I want to give a special thanks to Kristine who worked super hard to make my dreams come through!! I have always wanted a Range Rover and thought it was impossible until Kristine got a hold of my application and made it happen… I WAS SCREAMING when she told me that I was approved. She is the best!! 🫶🏽🫶🏽 I also want to thank Steve for an easy transition to my new vehicle, he made sure all my paperwork was accurate; he’s super cool 😎. Lastly, I was greeted at the door from a lovely staff by the name of Carol, I just couldn’t resist expressing how excellent her customer service was! She seemed even more excited than I was when I came to pick up the vehicle. In conclusion, I am truly impressed by the dedication of the staff from this dealership. I promise you won’t be disappointed.. GIVE THEM A TRY !!!!! Less

Quiero recomendar ampliamente a Zulay “THE APPROVAL ANGEL” un trámite super rápido y muy buena atención, buena paciencia para vender. Atencion muy rápida Less

My partner recently purchased a truck. Steve was great. He was very personable. It felt like we were talking to an old friend. He made the experience nice a smooth and we couldn't be happier. He actually sent my dad his way too. When we buy again we will be visiting steve.Thanks need a car Less

I have to say hands down, without a doubt, that was the most pleasant experience I’ve ever had purchasing a vehicle. I had the pleasure of dealing with Steve Hoole. He went above and beyond to set me up with a truck that fit my payment plan. I will gladly go back and deal with Steve for the next vehicle purchase! Less

Yo compre mi auto en Toronto Auto Group. Recomiendó mucho que vayan con ellos, especialmente con Zulay, ella es una persona maravillosa que te ayudara con todo el proceso de adquirir tu auto y de acuerdo a tus necesidas y posibiladades. Ella y su equipo son extraordinarios. Yo quedé muy contenta y satisfecha con mi compra. Y fue bastante rápido el proceso y me guiaron muy bien en todo. Sobre todo me sentí muy cómoda por que fue en mi idioma. Así que cualquiera que busque un auto vayan con ellos que los ayudarán. Less

Phenomenal to deal with ! Steve was amazing and fast with getting me into a vehicle with very affordable payments! The entire process from start to finish was fast efficient and smooth. Highly highly recommend!!! Less

Excelente servicio y atención, Zulay llevo el proceso de princio a fin con el mejor detalle y atención, en solo dos días salí con auto nuevo, muchas gracias por toda la ayuda!!! Less

Drove in the parking lot on a Sunday to check out the inventory. Saw exactly what I wanted, walked in on Monday morning and drove it home on Wed. Scott Lalonde was amazing. Very patient with me and answered all my questions.Thank you to Cody and Jack as well. Less

I recently purchased a car from Ben at Toronto Auto Group and I had a fantastic experience. Ben, the salesperson who assisted me, was incredibly helpful and knowledgeable throughout the entire process. He took the time to understand my needs, answered all my questions, and made sure I felt comfortable with my decision. Ben’s professionalism and friendly attitude made the experience stress-free and enjoyable. I would highly recommend this dealership, and especially Ben, to anyone looking for a car. Thank you for the excellent service! Less

Nothing special. You don’t get training, and you are expected to do well. Toxic environment, the owner acts like a king and most of other employees will never help you Less

If I could give more stars I would. Scott, Cody, Jack, and the rest of the people at this location made sure to go above and beyond to help me get a nice first car!A thousand thank yous!! Less

Steve did an amazing job helping me with getting a vehicle that’s reliable for me and my kiddos!! Listened to what I needed for a vehicle, he did what he could to make everything possible!! thank you again Steve for every you have done! Less

I recently purchased a car from Steve for my daughter. I cannot say enough good things! The whole process was fast and smooth. If you're in the market I highly recommend giving Steve a call! Less

Great experience with a purchase of a truck with my son. James was friendly, open, and honest and made the purchase quick and easy, definitely recommend!! Less

Great Place to work, like all places there's issues however overall ownership cares for each and every employee and performance is rewarded. Tons of opportunity to change, adapt and create your own fit / position. Great place if you have a personal autonomous work ethic / drive, lazy people stay away, you won't last. Pros: Inclusive, willing to experiment, tech driven, performance oriented Cons: long hours Less

Fantastic Experience at Trenton Need a Car!I recently purchased a vehicle from Trenton Need a Car, and the entire experience was absolutely fantastic! From the moment I walked through the doors, I was greeted with friendly and professional service. Scott Leland truly went above and beyond to make sure I found the perfect vehicle that suited my needs and budget.What impressed me the most was how seamless and stress-free the process was. Scott Leland was knowledgeable, patient, and never made me feel pressured. He took the time to answer all of my questions, explained every detail, and made sure I was comfortable with my decision. I also appreciated how transparent he was about the pricing, with no hidden fees or surprises.The selection of vehicles was impressive, and I found exactly what I was looking for. The financing process was smooth and efficient, and I drove off the lot feeling confident and excited about my purchase.If you’re in the market for a car and want a dealership that treats you with respect, offers great options, and delivers exceptional customer service, I highly recommend Trenton Need a Car! You won’t be disappointed. Less

Toronto auto group fue sin duda una gran ayuda para mi y mi familia que llevábamos esperando obtener un coche , la atención muy increíble la señora zulay rincón fue la que nos ayudó a obtener el coche que deseábamos 100% recomendado Less

Really good experience, Zohaib helped me alot for the process. He gave me good advices on how to build my credit and also helped me got approved even though the credit wasn't the best. Really good experience and would suggest it to everyone. Less

Excelente atención por parte de todo el staff en especial de zulay siempre atenta y al pendiente de cualquier duda o necesidad, la mejor decisión comprar mi auto aquí . Less

I got a Honda Fit here recently and have to sound out for Steve who was supper friendly and welcoming. The whole process was relaxing and pleasure. Happy shopping. Less

Zulay "the Approval Angel, quede facinado en verdad con ella es la mejor para ayudarte en todo en el proceso ella te acesora en todo momento la verdad la recomiendo 100% quede encantado con ella y con el vehiculo Less

When dealing with Steve Hoole I have had the best experience. The service was fast and things went smooth as he was able to get me a vehicle in my time frame. Less

Excelente atención brindada desde el momento de mi llegada… excelente comunicación tanto en español como en inglés…100% confiable … resolvieron cada duda en todo momento …muchas gracias !! Less

Los recomiendo 100% zulay y su equipo son muy profesional y muy atento a todo, te ayundan en todo el proceso y te buscan el auto que esté buscando, y lo mejor de todo que en tu propio idioma! Sin dudas 100% recomendable!!!! Less

I recently purchased a truck from Need a Car and I couldn’t be more satisfied with the entire experience. From the moment I walked in, the staff made me feel welcomed and listened to my specific needs and preferences. They had an impressive selection of well-maintained used trucks, and I appreciated how transparent they were about each vehicle’s history and condition. It was clear that they truly cared about matching me with the right truck for my lifestyle and budget.What stood out most was the exceptional level of communication throughout the entire process. The sales team was upfront and honest, answering all of my questions and providing detailed information about each truck I considered. There was no pressure to make a quick decision, and I felt confident knowing they had my best interests in mind. They even took the time to explain financing options in a way that was easy to understand, ensuring I was comfortable with my final choice.The customer service didn’t stop after the sale. The team followed up to make sure I was happy with my purchase and offered continued support if I had any concerns down the road. It’s rare to find a dealership that combines quality vehicles with such genuine care for its customers, and I highly recommend Need a Car to anyone in the market for a used truck. They truly go above and beyond to ensure customer satisfaction. Less

Everything went great!! Scott was such a great help! I was able to purchase my first car this past Wednesday and it's been so so amazing to have that independence and so exciting! Thank you so so much, Scott!! Less

Well i was at need a car to look for a car and i was intercepted by stephen hoole he introduced him self and helped me he went above and beyond to help me to get into a car i will be return to see him again when im in the need for a car so if you are in need of one or two go on in and see stephen he will go above everything to help you find what you need Less

Muy buena atención me dieron aqui en auto group la verdad me gusto mucho fueron Muy claros en todo en las formas de pago y de más, Sinceramente lo recomiendo si nececitan un auto es un muy buen lugar para que lo obtengas Less

I recently came across an ad on Instagram for Toronto Auto Group, and like many others, I was initially skeptical. I've had some disappointing experiences with other dealerships, especially when it comes to used cars, and I expected this might be another case of great advertising but no real substance. However, this experience was refreshingly different. As someone who loves cars and changes vehicles frequently, I've dealt with my fair share of dealerships. From the moment I arrived, the team was incredibly welcoming and professional. I had the pleasure of speaking with both Erica and Behnam, who helped me explore the various options available. What really stood out was Erica’s honesty. I had another car in mind initially, but with her guidance, I ended up choosing a vehicle that was truly the best fit for me. Behnam was also instrumental in processing my application smoothly, and I greatly appreciated their combined effort. In the end, I decided on a 2021 Porsche Cayenne Coupe with only 40,000 KM on it—still under factory warranty and in pristine condition. During the delivery process, I asked them to inspect something on the car and even requested that it be taken to a Porsche dealership. To my surprise, they agreed without hesitation and covered the maintenance costs themselves. This level of commitment to customer satisfaction truly impressed me. Finally, I had the pleasure of meeting Neil, the owner of Toronto Auto Group, who was a genuine and helpful person. His insights helped finalize my deal, and I’m grateful for the entire team’s dedication. Today, I’m thrilled with my new car and want to extend a sincere thank you to Erica, Behnam, Neil, and everyone at Toronto Auto Group. The professionalism, transparency, and exceptional service I received were second to none. I highly recommend them to anyone looking for a top-tier car buying experience. Less

My name is Matt and I can easily say that Steve and the gang at need a car Trenton are incredible! I’ve had 3 vehicles from Steve and he’s always found what I need! I won’t use another guy! Less

Incredible service! Victor and Jitin went above and beyond expectations while in constant communication with me to ensure that I got the best vehicle to match my budget and needs! Highly recommended! Thanks again! ~J Less

Toronto auto group was the best dealership ever that I’ve worked with, I’m so happy with their friendly and supportive service, thank you and I recommend it to others. Less