For a house built in 1996, we were more than happy to see how our shower renovation turned out. They took out all of our shower tiles and those tiles around the bathtub, replaced it with acrylic panels and then took out a pony wall so that two sides of the shower, including the shower door are completely made of glass! Updated, Modern. We would highly recommend Brad and his efficient team! Thanks for a job well done. Less

Wonderful people very perfectional nice they are a blessing in the shy I love my new shower it’s everything that I wanted my the good lord in heaven continue to proper y’all dorothy bozeman Less

Wonderful experience. The salesman was nice and explained everything. Installer was professional, courteous and did a fantastic job. I would recommend Bath Innovations to family and friends. Less

great experience from start to finish. workers did a first rate install, paid attention to detail, cleaned up work area, highly recommend Bath Innovations. Less

We found them giving us a bid that fit our budget. The selection process of choosing the shower wall style and fixtures was made easy and we are pleased with the finished shower. Bath Innovations was great to work with from the start to the finish. Less

Brad and his team worked hard on our big bathroom remodel. We had the shower, tub, both vanities, and floor replaced. They worked with our challenging schedule to accommodate us and returned to do touch ups until we were fully satisfied!! It did take longer than expected, but there were also issues with our bathroom we did not account for initially. The tile guy did excellent work, and the plumber is great and helpful too, along with the management!! Less

Everyone was friendly, professional, and did excellent work. Even toward the end when our family’s personal appointments delayed the completion of the work. Scott was patient. Being the son of someone in construction I appreciate the time constraints such businesses have. Delays cost money. Finally, and most importantly, the finished work and repair is beautiful Less

I am so pleased with my experience with Bath Innovations. We completely remodeled two bathrooms and they are beautiful. Every step of the process was handled with professionalism and a genuine caring for our needs. They were always on time and flexible when we needed. It's so rare these days to find a company this focused on making customers happy. Brad, Byron, Katie, Mike, John, Jeff, Scott- Thank You guys Less

I highly recommend Bathroom Innovations. My old bathroom was in an ugly state of disrepair with the shower door literally hanging by a nail. I first met with Byron at the office on Eastern Boulevard and he showed me all of my options and with his recommendations I was able to pick out what I envisioned my new bathroom to look like. Everyone who worked on the project was professional, including Brad, Andrew, Mike, and Scott. Not only does the appearance and functionality of my new bathroom exceed my expectations, but it was done for less than the original estimate. The only hiccup in the process was when the shower door that was first delivered was damaged, but they took care of everything by ordering and installing the replacement. It only resulted in adding an extra week to the process. Because these things sometimes happen, I would not let this lower my rating, especially since they handled it professionally. Less

We have been waiting almost 3 months for Bath Innovations to return to complete relatively minor repair/finish work. We have lost confidence in their willingness to see this project through. I'll post photos later and see what my options are to get the work completed satisfactorilly. Less

Great job from Bath Innovations on my bathroom. The workers were very polite and showed professionalism. Randy was great and did every job required in my bathroom. Scott the manager was great and attentive to make my remodel complete. The salesman Bryon was wonderful to work with and very helpful in making selections of their products. Less

Bath Innovations of Alabama exceeded our expectations! From the first contact with our salesperson (Jeff) at our home, to our visit to their showroom to pick out the materials and accessories (with Katy and also with Jeff), to the actual renovation (George and Zack), we always felt like we were valued customers, not just another job for them. They all performed in a highly professional manner. Jeff came up with an excellent suggestion - to remove our existing garden tub and turn that into a fabulous new shower enclosure with a sliding glass door and glass side panels. Our old shower was transformed into a closet. George and Zack were always careful to lay down drop clothes and dutifully clean up after themselves. They always worked very diligently and professionally. The general manager/supervisor, Scott, kept close tabs on our project and was also a pleasure to work with. Whenever we had a question or comment, Scott was very accessible. My wife and I are very happy with our finished product and we highly recommend Bath Innovations of Alabama if you are in need of such services. Less

I highly recommend Bath Innovations if you are looking to update your bathrooms. The best way I can describe our experience with everyone at Bath Innovations is this: Professionalism, great attention to detail, awesome work ethic, and always on schedule. Andrew, the technician done an amazing job on our bathroom remodel. It's exactly how we wanted it. We will definitely use them again for our next bathroom project. Less

LET THIS BE YOUR LAST OPTION!!!! I would not even give this place 1 star but it won’t allow me ….. I called and made appt for someone to come out and give a Free Estimate as advertised on website. I made the appt ( for my parents who are in their 70’s) . The first question I ask was is our location too far out and I was told no it is not. I start getting texts from the rep who is coming to the location ( his name is Byron). .then he proceeds to asking me to text him pics of what we are wanting done, isn’t this his job ? My parents already have a stand in shower and all they were wanting to do is to rip out what is there and replace with the exact same size. There would be no reconstructing the bathroom and no new construction . I soon later get an email with an estimate of $11,082.………now keep in mind this guy has not even came to the house yet he is giving me an estimate that he has not even laid his eyes on! So then he makes a phone call to me and I am questioning the price considering there is no construction happening. He then tells me that if I think my parents aren’t going to do the job that he doesn’t want to waste his or our time in driving and gas. Now call me crazy but isn’t this how they advertise to do business… Their website clearly states free estimates and quotes, (I’m assuming that a vehicle would be used to get there, which burns gas 🤔 Wouldn’t that be every job). I tell him I don’t know what my parents will do that is why he is coming to go over everything with them and then they will make the decision. He then insinuates to me that if I don’t think my parents have the money to do the job then I need to let him know and he won’t make the trip. I mean WOW!!!! probably I should have canceled the consultation then but I did keep it because of my parents . So this morning I sent a text to the rep and was confirming our consultation tomorrow. I get a return text and letting me know that they have cancelled our appointment it is just out of their jurisdiction and that they ’TRIED’ to give an estimate with no success. THEY NEVER CAME OUT TO LOOK SO HOW TO YOU GIVE AN ESTIMATE IF YOU HAVEN’T SEEN THE JOB!!! I have no words for this company! Less

Had Bath Innovations sand blast and redo an antique clawfoot tub. Just got it back and I am in love. They did an amazing job and they were so helpful. Will definitely keep them in mind for future projects. Less

Brad, Chris and all employees of Bath Innovations were extremely professional and made every effort to ensure my satisfaction. They exceded my expectations. I am totally pleased with their work!!! Less

They did.a bathroom demo down to the studs, tore.out tile shower, 3 sink.vanity, and iron tub. They installed walk-in shower where tub was, new vanity where shower was, leveled floor where vanity was, widened door for handicap access, installed new LVT flooring, toilet, LED lighting, new sheet rock on walls, new exhaust fan/heater, crown mold, and new paint. They installed all accessories- towel bars, TP holder, robe hook, and handicap safety bars. Several unexpected problems were encountered along the way, but all were handled professionally. They went out of their way to make sure everything was done right and to my satisfaction. I would highly recommend Bath Innovations. Less

Bath innovations did a phenomenal job with my dad’s bath. The entire crew was professional and responded to questions promptly. I will definitely call them again for more upgrades. Grade A+++ company Less

I cannot say enough good things about Brad and Bath Innovations! Brad removed a tub enclosure and replaced it with a walk-in shower in 2008. Recently when having a minor problem with a fold down bath seat, Brad was there the day I called. He fixed the seat and left the bathtub clean and tidy. Thanks are due to Brad for his hard work! Less

I rated them 5 because they didn't have a 10! Seriously! Everyone from Jeff in sales to the "A Team" George and Zack, Carlos and his team on tile to Scott the project manager who made sure everything stayed on schedule. Prompt, professional and very knowledgeable throughout the process. Don't waste your time calling around. Just call Bath Innovations and save yourself a lot of frustration. I only wish I could add pictures for you here because I love my new soaking tub! Less

Jeff Ray was very easy to work with and was helpful in assisting me with my selections. The technicians arrived on time on the day scheduled. It took 4 days for the shower remodel, and they kept all equipment and materials in the shower room. They did a very good job on the installation. The new shower and flooring looks great! I woul definitely recommend Bath Innovations. Less

I can only tell you to be sure on what your being charged for. We had a tub removed and a shower. They moved plumbing about 2 feet and fixed sheetrock around tub. Put in shower. Installed 20 ft of tile. Total cost was around 15000,00. But we do have a nice shower, I would say please check around 🙂 Less

I was told not to use these people for any remodeling projects because they are un professional they don't do good work and they will overcharge people and overpriced their work. Please save your money and do not use these people for anything. I was told they are nasty and will leave your house a mess and will tear up your home. Less

Saw their TV ad and their website “contact us” form to ask for an estimate. Never heard back. Waited 10 days then called the office. Spoke with an uncaring lady and explained the situation. She promised to have someone back to us right away. That was three weeks ago. If they don’t even bother to call back new clients, how will they treat us mid-project? Not using them. Thanks for your reply. Let me suggest that your record-keeping is not as good as you think it is and that you are consequently losing prospects. Less

Bath innovations remodeled almost my entire bathroom. They were on time, hardworking, courteous & efficient. I highly recommend them. My bathroom looks great! Less

Get a very detailed estimate of the charges first to see what’s included. Everyone that came in to work were all very nice and courteous. It looks really nice…..And my new shower enclosure is really pretty and I enjoy taking a shower in it. Less

Bath Innovations did an excellent job on renovating our bathroom to make it handicapped accessible for my Mom. Brad and his team were very attentive to our needs and concerns and the communication was great. I highly recommend them for all your bathroom renovation needs!!!! Less

I had a great experience working with Mrs. Katherine Lawrence as she helped me manage my account for me I know they are many people out there who are cautious,scared and would love to give it a try. while searching for a professional broker do consider Mrs Katherine Lawrence and her forex platform is Save and secured. I wasn't asked to pay any fees before my withdrawal 📢 Email: [email protected] WhatsApp: +13045068537 Less

Awesome business! Great employee s!! They do BEAUTIFUL WORK!! Worth every penny!! I'm so glad I used Bath Innovations. I could not be happier!!! Great people to do business with!!! Try them, you won't be sorry. Less

Hire contractor will not pay the contractor,he also stop payment on the checks. Most importantly he do not follow contracts at all just bad business all around!!!! Less

I want to thank Brad for getting the needed part & Michael for replacing our shower door hinge. We had Bath Innovations remodel a bathroom several years ago. When the shower door hinge broke, I called Brad & explained the problem. Having BI stand behind their work means so much. Thank you BI! Less

I agree completely with Desi Jernard! My bathroom shower was done by Jason and he did a good job. The carpentry was awful! I talked to Brad and after realizing that he thought it was fine I am redoing the door trims myself. Unfortunately my son negotiated with him as it was for my disabled VA husband who was hospitalized and I was with him at the time. GET A CONTRACT IN WRITING!!! They reused my old frame materials and bought one larger door and widened a door space (no door) that part was very expensive. I bought new tile as they were going to put shower siding on floor where the tub was removed!! The tile was installed by Roger Rogers and he did an EXCELLANT job!! If using them get EVERY LITTLE DETAIL IN WRITING and do not assume everything will be put back correctly. I am a 71 year old woman (my father was a carpenter) and when I finish redoing my bathroom it will be done correctly by ME and I could have saved a lot of stress and money!👎 Less

Bath Innovations of Alabama did a great job on our guest and master bathrooms replacing vanity countertops, sinks, fixtures and remolding the existing shower in the master bath room. Anthony the in home representative brought samples and designs to us to review, listened and answered all of our wants and concerns. The installation crew were very polite and very professional in their work. I can highly recommend this company for your bath remolding needs. Less

Just so I’m as clear as possible before I continue on this review (because this is an edit) I want the reader/potential customer, whomever it may be, to understand the following review is based off of MY EXPERIENCE. Do not let MY EXPERIENCE/THOUGHTS determine the final decision of whether or not YOU use this company. I completely understand every experience is different and hopefully this will give you, the reader/potential customer, more insight on holding yourself accountable for doing extensive research on ANY company. I also hope that when BIOA reads this they’ll remember that along with their hard work, dedication, AND professionalism that they once had, the customer also played a part in getting them to where they are now. Moving forward every job they accept should be treated as if they’re working on their own remodel in their home. Upon further review & speaking to the owner (Brad McDowell) of BIOA face to face I realized that they should definitely “remodel” their business. Initially, I was sent D-list employees, in MY OPINION. Both of those employees (which were eventually removed from MY bathroom project) cut corners on the jobs they were assigned, & from the looks of it, were doing a rush job🤦🏾‍♂️. I won’t get into it intricately though. Just know their workmanship was worse than subpar. I wasn’t looking for perfection, but I was looking for quality workmanship. All I got was excuses on top of excuses of what couldn’t be done by those employees. There was a lot of miscommunication from the employees AND the owner. So boom, the “super team”, shout out Justin & Jason, comes in & does the best they can possibly do to fix the issues created by those D-list employees I mentioned earlier. I’d also like to mention that the owner did come and correct an issue with a sink leak & offered to correct what was wrong. He even offered a discount. Those offers came after he got wind of the original review (which I’m editing now) that BIOA is TRASH. I still stand on what I originally said, because MY EXPERIENCE with them was just that, GARBAGE. Yours may be different. Again, YOUR EXPERIENCE may be different. I wasn’t looking for perfection, but I was looking for quality workmanship. I was actually recommended to use BOIA by a co-worker, due to the fact that HIS EXPERIENCE was a great one from what he told me. Anyway, my wife & I turned down the offer to correct the mistakes, because honestly we were exhausted from having people in & out our house. The bathrooms aren’t even that big though LOL. It was taking them FOREVER to complete a job that should’ve taking at least a week. I understand it’s not a brand new home so some challenges will arise based off of the age of the home. I’m cool with that, but like I mentioned earlier all I got was excuses of what couldn’t be done. My wife and I also turned down the discount. Most of you may ask well why turn down the discount. And honestly it’s because a discount was not going to fix the issues in bathrooms that we’d have to look at daily AND the price wasn’t an issue because a “remodel the bathrooms” budget was in place. I scoffed at the discount offer. We weren’t looking for perfection, but something as close as possible with QUALITY WORKMANSHIP. (The original review) Teams are a reflection of their coach & with that being said Bath Innovations of Alabama, as a team, is TRASH‼️They’re unprofessional, they show up when they want to, & they don’t take accountability for their mistakes. I can really go on & on about how lame they are. DO NOT PAY THEM AT ALL UNTIL YOU’RE COMPLETELY SATISFIED WITH THE JOB. Via the owner (from the actual BIOA website), “When choosing to remodel your home, it’s always important to DO YOUR RESEARCH and make an informed decision when undertaking such a big project.” -BRAD MCDOWELL He is absolutely right. You should ALWAYS DO YOUR RESEARCH & take into consideration these google reviews. I did not and was disappointed since the day after ROGER BECKHAM (a fake design “specialist”) left my home. Less

Bath Innovations of Alabama did a great job on our bathroom renovation. Brad, the owner runs a tight ship, Anthony the in home representative/ estimator brings the designs to you, the installation crew knows just how to make your dream bath come true. They came, they saw, they conquered. Great company to hire for very professional work, Thank you. Less

I have called and asked them to make this right since they first came out a year and a half ago. STILL have peeling paint everywhere, stains on the new tile they never sealed, stains on the ceiling where they never primed before painting, and a broken threshold where they didn’t put any underlayment down. They just patch over the crappy work done initially, which I believe had to do with one particular guy working for them at the time, but instead of making it right, they came back and just patched over the underlying bad job. My bathtub tub literally is covered in peeling paint we paid them to reglaze. Paid thousands for two bathrooms and it is embarrassing to let anyone use them. Less

A month or so ago I had two very old bathrooms renovated by Bath Innovations. I was actually more than pleased. They did a fantastic job; the two brothers who performed the work were professional, courteous, and efficient. The project was on-time (maybe even completed a day or two early). They cleaned up At the end of each day. I could not have been more pleased at the outcome. I highly recommend Bath Innovations for all of your renovations.. Less

They came on the day they said they would He ( Brad ) came and showed me all the counter tops I knew which one I wanted and he told me price . I was satisfied . then after that day Brad Said the Worker’s Would come and start. They came on time, and used drop cloths were finished in no time. Then they put in the counter tops . I was Extremely Satisfied with the work, and how beautiful a job they did. VERY PROFESSIONAL. ... I WILL TELL MY FRIENDS about them! That’s how I knew , my friend used them and she suggested them to me .. thanks BATH RENNOVATIONS !!!!! Less

They refinished my bathtub. The guys that came and did the work were so well mannered. They worked all day removing the old coating and they cleaned up after. My bathtub looks new! thanks so much! Job well done! I will use them again. Less

Bath Innovations installed quartz countertops and a subway tile backsplash in my parents’ kitchen. To ensure that they were not without a functioning kitchen, Brad McDowell came to their home and personally installed a temporary counter and kitchen sink until their new countertops and sink were installed. Could not ask for better customer service. Less

this company was recommended to me to do a simple repair and refinish of a garden tub. the garden tub developed a crack that needed to be sealed and the entire tub refinished. the salesman came out gave me the estimate and scheduled the work to be done. on the day of the appointment the guys showed up on time and finished their work in a timely manner. after they left, i started noticing all the things I did not notice at first because my focus was on where the crack was. 1) the crack was still very visible. i was assured that after the 24 hour curing period that it would vanish...it did NOT vanish. if anything it was worse after 24 hours. when it had completed the 24 hour cure time and i could touch the area, it was VERY rough like it had not even been sanded down properly. 2) the tub was the wrong color. it was supposed to be blended to match the existing shower and counter top but was instead painted a bright white. i believe this was a miscommunication by the salesman. 3) their paperwork ensures that they will cover vanities with plastic and take care to clean up after themselves. there was over spray paint on my floor tile and on the cabinet doors of my vanity where they had just been careless. 4) i have a barn door for the entry into the bathroom from the bedroom. the the workers had knocked the barn door off the track and did not put it back. upon noticing all these issues i immediately contacted the salesman i worked with and sent pictures of all the things that had gone wrong. he was courteous and immediately scheduled for someone to come back out and take care of it. i was ensured that it would be taken care of properly which is just about the only positive thing i can say about this experience. i requested that he send a different crew this time. needless to say, the same 2 guys showed up at my door on the day of the follow up appointment. they were prepared to repair the cracked area again but were unaware that they were supposed to refinish the entire tub again in the correct color. when i told them that they were supposed to be doing the whole thing over again, i was told that they would have to reschedule another day to come out! i had them immediately call the salesman to straighten out any miscommunications and they were able to go ahead and do the complete job over again. this time i watched them the entire process to make sure they cleaned up their mess from last time as well as fixed the tub to my standards. i took the initiative to put plastic all over the bathroom prior to their arrival and remove the barn door from the wall and out of the way.....all things that they should have done!!! they did a much better job the second time and so far i am happy with the way that it turned out. the durability of the finish has yet to be determined because its only been about a month and it doesn't get a lot of use. a follow up by the salesman would have been nice after all of the hassle that i had to go through to get this taken care of the right way, but i never heard from him again. i will never be using this company again for anything! Less

Bath Innovations just completed a total renovation project for us and we are SO PLEASED with the results! This was a large-scale project that was completely customized to fit our unique needs. They converted an out-dated Jack and Jill style arrangement to a luxurious master bath suite just for the two of us! This was not a quick-fix type of project and it did take a tremendous commitment of time and energy. But, overall we were very impressed with Bath Innovations' creativity, technical expertise, and commitment to customer satisfaction. Bottom Line: Would Definitely Recommend Less

The communication was horrible from the company. The workers had no idea what they were supposed to do because it wasn't communicated from sales. The job was quoted at 5 days and was my only shower in the house. They "finished" after 16 days. There are places where they didn't level the dry wall and tiles look crooked all around the shower due to it. If I hadn't been here they would have used the wrong tile in the shower and would not have put in the soap shelf I paid extra for. The quote was never accurate to the job I had requested and they flat out didn't put the tile border around the floor as trim although it was requested. Instead they chose to put up wood trim work. While demolishing the old shower they destroyed a side wall that still looks like garbage after I requested it to be fixed several times. The lack of care for my house or the finished product was remarkable. I met with the owner and he agreed that the product was not up to their standards. He sent some guys back in and they did make it better but it still isn't finished. There was no concern about the amount of time they were working on my only bathroom as well. People would work partial days and just say we will be back tomorrow. 16 days on a 5 day job!!! Product still isn't pretty but I had zero confidence they were going to be able to correct it in the next few days if I asked them to as they had proven they weren't capable so many days prior and I needed my shower back. The bathroom does look better than it did but if you look at the details, it is still very bad. I would never use this company again and you shouldn't either. There has to be a better contractor in the area than these guys. They just flat out didn't care about a clean finished product. I will say that the staff was very friendly and trustworthy in my house. I am just very disappointed in the finished product. If you do choose to use Bath Innovations, I would make sure you are at the house 100% of the time or you will be disappointed. Less

They did an amazing job on our chipped tub repair! Shout out to Austin for his prompt and courteous service, great attitude and and spectacular job! This was our first experience with this company and we are very pleased! Highly Recommend them!! Less

Everytime I walk into my $6000 bathrooms I wish I could start all over again. I don't know what company they use as a subcontractor but it is not what I expected at all. The pictures from online will not be yours once they are done. I still have scratches on my wall from their work so I have to repaint both bathrooms, my bathtub is scratched up, the grout is uneven, tile was placed backwards, uneven tile in one bathroom, broke my bed room window and only replaced it when I caught it, didn't have matching threshold for tile and not to mention I've called the company twice to state my displeasure but I guess they got the money now so it doesn't matter. Less

Good job. Pleased with all the remodeling. The owner was very nice and professional. The team of workers were the best especially the master plumber. Enjoying our walk in shower and finally got a place for a mini laundry inside thanks to demo and replacing an old corner shower. The tile on our floors is beautiful and matches the shower so well. Less

They completely remodeled our bathroom. I can't say enough good about the experience. From the salesman to the crew that did the job. The job was done long before the estimated time and done with excellence Less

This company may do work well for simple job such as wall painting. However, tiling on bath tub and custom made vanity installation is not satisfactory at all. I noticed below. 1. Vanity is not measured right, which cause unnecessary gap between wall and vanity. 2. The width of grout is not consistent. At some area, it is too wider than other area. 3. Tiles are not straight. It slopes down from left to right. 4. Tiles are not smooth surface. Only for the simple job with small amount of investment needed, this company will be OK. Less

Our tile master shower was found to be leaking by a home inspector 1 week prior to closing on our old home and the buyer wanted it fixed ASAP. The guys a Bath Innovations rebuilt my shower in an extremely short time frame to accommodate our closing date and provided the new home buyers with a warranty. They did a great job and the new owners are very pleased with the new shower. Less

Our tile master shower was found to be leaking by a home inspector 1 week prior to closing on our old home and the buyer wanted it fixed ASAP. The guys a Bath Innovations rebuilt my shower in an extremely short time frame to accommodate our closing date and provided the new home buyers with a warranty. They did a great job and the new owners are very pleased with the new shower. Less

I have had multiple problems with the tub reglazing they did for me and after months of calling and trying to get the latest problem fixed they have failed to respond. Less

I am in the military and just moved to Montgomery so I didn't know any of the local businesses in town. I have a remodeled loft in a VERY old building and Bath innovations was the only company that gave me a fair quote. Once we figured out a good date and time, Danny came out and walked me through the whole remodel process for me. He was great...and about as hard working as they come. Thank you Bath Innovation. I will use you for any more projects I have, and definitely recommend you to my friends. Less

We were very happy when the job was FINALLY completed. A four day took seven days to finish. The workers did not show up when we were expecting them, which is hard when you work. Also, make sure you don't pay for the job until you get everything promised. It's been a month and numerous phone calls and we still haven't received what we've asked for. Less

Brad had someone there that next day to offer an excellent solution to my toilet tilting water problems. Thanks again Brad for promptly helping us. Wouldn't call anyone else. Less

Nick was very professional and personable. I was able to address all my concerns and he was very considerate towards them. He also made recommendations that were spot on and I will definitely recommend him to anyone I know! Less

They did a great job of helping me with my mother's remoldel. I have been meaning to write this for a while but it has been years and it still looks great. Less

The guys took a picture of what I wanted my tiled shower to look like and matched it perfectly for me. They are trustworthy and worked in a timely fashion. If I had another bathroom that needed to be done, they would be the ones I would pick to do it. Less