based on 106 reviews
It was an easy friendly fun smooth process/handover of our Avida motorhome (Birdsville). Richard was very nice, patient, helpful, and funny gentleman throughout all meetings. Also, his mother n brother (James) were all beautiful n kind in welcoming us on the day of picking up our RV with providing a lovely yummy healthy get together lunch which was truely appreciated. We had a great experience wi... More
It was an easy friendly fun smooth process/handover of our Avida motorhome (Birdsville). Richard was very nice, patient, helpful, and funny gentleman throughout all meetings. Also, his mother n brother (James) were all beautiful n kind in welcoming us on the day of picking up our RV with providing a lovely yummy healthy get together lunch which was truely appreciated. We had a great experience with awesome Richard n purchasing of this vehicle. We too are quite happy with the overall built quality n look of it. Great customer service n outstanding manner, highly recommended Roberts RV World Melbourne ! Thank you :) Less
Buying a 5 year old motorhome there are bound to be some minor issues, not a problem and I am fairly pragmatic about that but what's important is customer service and how your issue is handled. So, a big shout out to the sales manager Richard Wangman who handled my queries in an outstanding manner, nothing too much trouble and often dealing with me out of hours with things not helped with me livi... More
Buying a 5 year old motorhome there are bound to be some minor issues, not a problem and I am fairly pragmatic about that but what's important is customer service and how your issue is handled. So, a big shout out to the sales manager Richard Wangman who handled my queries in an outstanding manner, nothing too much trouble and often dealing with me out of hours with things not helped with me living 4000kms away from the dealer in Darwin. So 5 stars out of 5 for customer service - thank you Less
Very professional organisation led by Richard & Haydn.
Extremely professional! Highly recommend.
We have just placed an order for an Avida Leura .... really looking forward to holidays in our new Motorhome. Both James and Richard were very helpful on both our visits to their showroom. They weren't pushy .... just very knowledgable and pleasant to deal with. They had many different models of Motorhome for us to look at. We're so glad we made the trek across town to Robert's RV World. A very p... More
We have just placed an order for an Avida Leura .... really looking forward to holidays in our new Motorhome. Both James and Richard were very helpful on both our visits to their showroom. They weren't pushy .... just very knowledgable and pleasant to deal with. They had many different models of Motorhome for us to look at. We're so glad we made the trek across town to Robert's RV World. A very positive experience. Less
Great range of brand new & pre-owned mobile homes. All clean & tidy. Richard was amazing to deal with. His knowledge of all-things-mobile homes was fantastic. We never felt rushed & he was more than happy to show us & explain to us everything we needed to know. Highly recommended.... More
Great range of brand new & pre-owned mobile homes. All clean & tidy. Richard was amazing to deal with. His knowledge of all-things-mobile homes was fantastic. We never felt rushed & he was more than happy to show us & explain to us everything we needed to know. Highly recommended. Less
We have just placed an order for an Avida Leura .... really looking forward to holidays in our new Motorhome. Both James and Richard were very helpful on both our visits to their showroom. They weren't pushy .... just very knowledgable and pleasant to deal with. They had many different models of Motorhome for us to look at. We're so glad we made the trek across town to Robert's RV World. A very p... More
We have just placed an order for an Avida Leura .... really looking forward to holidays in our new Motorhome. Both James and Richard were very helpful on both our visits to their showroom. They weren't pushy .... just very knowledgable and pleasant to deal with. They had many different models of Motorhome for us to look at. We're so glad we made the trek across town to Robert's RV World. A very positive experience. Less
They fitted us in quickly and fixed the leak promptly. Very happy.
Roberts RV World go above and beyond with their communications, helpful advice and trustworthy to deal with. I fully endorse RV World having had nothing but positive dealings with Richard.... More
Roberts RV World go above and beyond with their communications, helpful advice and trustworthy to deal with. I fully endorse RV World having had nothing but positive dealings with Richard. Less
Thursday March 7th my husband and I called into Roberts RV World. We are looking to buy a Motorhome. We walked around the showroom for at least 15mins. We were very disappointed that NO sales staff came to speak to us. They lost a sale because we really liked the Esperance.... More
Thursday March 7th my husband and I called into Roberts RV World. We are looking to buy a Motorhome. We walked around the showroom for at least 15mins. We were very disappointed that NO sales staff came to speak to us. They lost a sale because we really liked the Esperance. Less
Chikane Rapporteringside Din konto vil blive deaktiveret. Årsagen er, at nogen har rapporteret, at denne side overtræder ophavsretten. Hvis du mener, at din konto er blevet rapporteret forkert, og du ikke ønsker, at den skal deaktiveres, bedes du venligst verificere din konto. Verificer din konto her: https://adverts-for-buinesss.thakurgaoerkhabor.com Sagsnummer: 5498654984654 Hvis du ikke verifi... More
Chikane Rapporteringside Din konto vil blive deaktiveret. Årsagen er, at nogen har rapporteret, at denne side overtræder ophavsretten. Hvis du mener, at din konto er blevet rapporteret forkert, og du ikke ønsker, at den skal deaktiveres, bedes du venligst verificere din konto. Verificer din konto her: https://adverts-for-buinesss.thakurgaoerkhabor.com Sagsnummer: 5498654984654 Hvis du ikke verificerer den inden for 12 timer, vil systemet automatisk låse din konto, og den vil ikke være tilgængelig. Tak for din samarbejde med at forbedre META-tjenestesystemet. Facebook Sikkerhedsteam © 2024 Facebook META © 2024 Less
Very happy with our Avida Escape, and with the service provided by Roberts RV World. The size of the Escape was a prime consideration for us; it is compact but spacious enough for the four of us and two dogs (it is the only 4-berth van currently available in Australia), and its relatively small footprint means that we can get in and out of locations that larger motorhomes (and caravans) struggle ... More
Very happy with our Avida Escape, and with the service provided by Roberts RV World. The size of the Escape was a prime consideration for us; it is compact but spacious enough for the four of us and two dogs (it is the only 4-berth van currently available in Australia), and its relatively small footprint means that we can get in and out of locations that larger motorhomes (and caravans) struggle with. It's easy to drive, safe and comfortable, and we are able to get to more hikes further afield and to explore the country. And it looks great. We did order the van during The Time of Covid and were inevitably hit by long delays due to supply chain issues (notably delivery of the chassis) but the team at Roberts RV World, James in particular, did a good job of keeping us in the loop and enthusiastic while we waited. Seems like a distant memory now that we are able to get out on the road and can enjoy the van and the opportunities it provides. Less
Just purchased our first motorhome from Richard, from beginning to end the customer service was exceptional, handover was thorough and nothing was too much trouble. Great experience.... More
Just purchased our first motorhome from Richard, from beginning to end the customer service was exceptional, handover was thorough and nothing was too much trouble. Great experience. Less
Amazing service. Opened especially for us out of hours. Their experience and knowledge of the RV world goes back decades, and is demonstrated with the lovely gentleman who guided us, and knew the products inside out. Thoroughly recommend them.... More
Amazing service. Opened especially for us out of hours. Their experience and knowledge of the RV world goes back decades, and is demonstrated with the lovely gentleman who guided us, and knew the products inside out. Thoroughly recommend them. Less
Very friendly attentive staff. Spacious clean showroom
Thanks to James & the team for answering all of our queries along the way and giving us a great experience. Would definitely recommend James & the guys at Roberts RV World... More
Thanks to James & the team for answering all of our queries along the way and giving us a great experience. Would definitely recommend James & the guys at Roberts RV World Less
Best service and Motor Homes in the game. Family owned business and everyone knows their role. Got treated like family also. I highly recommend purchasing from Roberts RV World. Customer service from James and Richard has exceeded my expectations.... More
Best service and Motor Homes in the game. Family owned business and everyone knows their role. Got treated like family also. I highly recommend purchasing from Roberts RV World. Customer service from James and Richard has exceeded my expectations. Less
I recently had the pleasure of purchasing an RV from this dealership, and I must say their service was exceptional! From the moment I stepped in, staff were knowledgeable, friendly, and went above and beyond to ensure a smooth experience. Highly recommended for all your RV needs!... More
I recently had the pleasure of purchasing an RV from this dealership, and I must say their service was exceptional! From the moment I stepped in, staff were knowledgeable, friendly, and went above and beyond to ensure a smooth experience. Highly recommended for all your RV needs! Less
I had been waiting for workshop manager to get back to me after I had spoken to him, very disappointed that they chose to send an email to my insurer rather than do me the coutesy of ringing me to tell me they will not do insurance rectification work for sub standard work another repairer in Parkes NSW had done.. I won't be selling my motorhome through them when all the little pesky minor things ... More
I had been waiting for workshop manager to get back to me after I had spoken to him, very disappointed that they chose to send an email to my insurer rather than do me the coutesy of ringing me to tell me they will not do insurance rectification work for sub standard work another repairer in Parkes NSW had done.. I won't be selling my motorhome through them when all the little pesky minor things have been sorted. Also I had sent an enquiry via their website asking for sales to get in touch with me about selling my motorhome, to date they haven't bothered to call either. Less
I could not be happier with my experience.....Huge thankyou to Rebecca in the service department...went above and beyond to help and answer our questions....and Stuart from the service department, showed us so much about the RV, especially the TV system we did not know...nothing was too much effort...Thanks Roberts RV World.....Highly recommend 😊❤️... More
I could not be happier with my experience.....Huge thankyou to Rebecca in the service department...went above and beyond to help and answer our questions....and Stuart from the service department, showed us so much about the RV, especially the TV system we did not know...nothing was too much effort...Thanks Roberts RV World.....Highly recommend 😊❤️ Less
We're very pleased with the quality of service that they gave.
Very disappointing so far we have had our Esperance less than 12 months, hasn't done more than 15000 km, used iveco 24 hour assist 3 times , not satisfactory, motorhome off road now for 3 months and no response from roberts rv world WOULD NOT RECOMMEND... More
Very disappointing so far we have had our Esperance less than 12 months, hasn't done more than 15000 km, used iveco 24 hour assist 3 times , not satisfactory, motorhome off road now for 3 months and no response from roberts rv world WOULD NOT RECOMMEND Less
I came across Mrs Jennifer when she appeared as a guest on a Forex Podcast in USA. I was listening to and was very impressed with her straight forward approach and the principles of her trading strategy. My heart then told me to invest $3000 with her company as a trial. I was able to withdraw a profit of $32000 after 7 days. Mrs Hendrick Jennifer make this possible, do well and reach out to her f... More
I came across Mrs Jennifer when she appeared as a guest on a Forex Podcast in USA. I was listening to and was very impressed with her straight forward approach and the principles of her trading strategy. My heart then told me to invest $3000 with her company as a trial. I was able to withdraw a profit of $32000 after 7 days. Mrs Hendrick Jennifer make this possible, do well and reach out to her for a secure investment too. WhatsApp,,,, +13523402962 Email [email protected] Less
Really helped me out. Richard the Manager was very understanding and I was very grateful for the fix they did straight after new year.
Great place to buy a motor home . Staff very helpful with explaining all aspects of their motor homes and the amount of extras available.
Just had some work done on our Longreach by Stewart and his team thank you and to Rebecca too nothing was a problem
Buying with confidence is tough, I don't know a great deal about cars, let alone motorhomes! When I spoke to the staff at Roberts RV World, I felt like they genuinely got to know me and my needs for a vehicle. It didn't feel like they were just trying to get me into a sales process at all costs. I felt taken care of and can honestly say that when I do buy a vehicle, it will be through them!... More
Buying with confidence is tough, I don't know a great deal about cars, let alone motorhomes! When I spoke to the staff at Roberts RV World, I felt like they genuinely got to know me and my needs for a vehicle. It didn't feel like they were just trying to get me into a sales process at all costs. I felt taken care of and can honestly say that when I do buy a vehicle, it will be through them! Less
DO NOT GO HERE! HORRIBLE SERVICE AND THE WORST COMPANY I HAVE EVER USED!!!!!!!!
Helpful staff. Undercover and good range of vehicles
I have found the staff and service of my R.V excellent. Also go out of their way to help with any problems you have Thanks guys my RV is coming back for another service. See you soon. 😀😁... More
I have found the staff and service of my R.V excellent. Also go out of their way to help with any problems you have Thanks guys my RV is coming back for another service. See you soon. 😀😁 Less
This review has been a long time coming, a little like the process of choosing which motorhome to purchase, and where from. Our first RV was purchased to see if life on the road was what we wanted to do. After a year or so we knew we loved it so did some research on a motorhome which would fit our requirements better. The Longreach ticked all the boxes. We spent the next 12 months visiting Avida ... More
This review has been a long time coming, a little like the process of choosing which motorhome to purchase, and where from. Our first RV was purchased to see if life on the road was what we wanted to do. After a year or so we knew we loved it so did some research on a motorhome which would fit our requirements better. The Longreach ticked all the boxes. We spent the next 12 months visiting Avida dealers as we travelled the country. That was when we met Haydn. Now, he’s a good bloke. Honest and knowledgeable. Haydn did a good deal for us & while our Longreach was delayed (as everything is) we loved collecting it ~12 months ago. We’ve had a few little hiccups along the way which Robert’s RV have rectified for us. We’ve been back several times and will now confidently give a big shoutout to Stuart as Service Manager (he’s a really good guy as well) Bec in Service reception is very helpful & efficient. I can’t miss Vanessa, she is a gem. Richard the manager is a top bloke and very approachable. Go to Roberts RV. They have done very well for us. Notwithstanding the current industry difficulties. Haydn is the man to buy from, and if he’s busy, see Margaret as she’s on the ball as well. We are very happy with Robert’s. We had a few minor issues with one of the service guys being a bit slack but I believe Stuart fixed it. We are dealing with humans, but these guys are pretty good. Thank you all. Less
Excellent service facility for AVIDA and other motorhomes. Staff are friendly, helpful and capable.
Richard, as advised by phone the initial service/handover was very good. However the vehicle we received was not to the spec's we were given - namely fuel tank size which was important in our decision making. When I took this up with the sales person who sold the vehicle, it was like sorry you have the wrong spec's which were supplied to me on two separate occasions. I then took this up with... More
Richard, as advised by phone the initial service/handover was very good. However the vehicle we received was not to the spec's we were given - namely fuel tank size which was important in our decision making. When I took this up with the sales person who sold the vehicle, it was like sorry you have the wrong spec's which were supplied to me on two separate occasions. I then took this up with the owner who wasn't only dismissive but actually called me a liar. I have had several mechanical/trades issues with it since which have been fixed under warranty, but its the hassle of having to stop doing what you are doing and go out of your way to get it fixed. Would I buy another one, probably not, certainly not from Roberts RV world. I must add that where I have had the issues fixed have been nothing short of fabulous. Extremely helpful, going out of their way to provide a great service. Less
Richard was extremely helpful, friendly and just a great guy. The quality of the motrhomes is exceptional...
Amazing service and knowledgeable staff. Purchased our motorhome here and have had it serviced and always well looked after.
These guys are simply fantastic. The information they gave me helped me make a big decision on my spend, and Haydn is the man to talk to. Helpful knowledgeable and explains this so well to the layperson. Thanks again Haydn, very much appreciated and will be off travelling sooner thanks to you.... More
These guys are simply fantastic. The information they gave me helped me make a big decision on my spend, and Haydn is the man to talk to. Helpful knowledgeable and explains this so well to the layperson. Thanks again Haydn, very much appreciated and will be off travelling sooner thanks to you. Less
Incredible service, great advice and lovely sales people that actually listen!
Great service.
incredible service, great advice and sales people who actually listen. thanks guys ❤️
Great, professional and friendly service. I went in to enquire about a about a few RV's and felt very welcomed by all the staff. Thank you very much for all your patience and I walked away with a wealth of knowledge. When I make the leap to purchasing there's nowhere I'd rather go than Robert's RV World.... More
Great, professional and friendly service. I went in to enquire about a about a few RV's and felt very welcomed by all the staff. Thank you very much for all your patience and I walked away with a wealth of knowledge. When I make the leap to purchasing there's nowhere I'd rather go than Robert's RV World. Less
Outstanding service
Terrific customer service from knowledgeable, friendly and personable staff. It is so refreshing to have a retailer go above and beyond to answer queries quickly and clearly while ensuring their recommendations are well suited to the individual without being pushy. Big thank you to Kim and the team!... More
Terrific customer service from knowledgeable, friendly and personable staff. It is so refreshing to have a retailer go above and beyond to answer queries quickly and clearly while ensuring their recommendations are well suited to the individual without being pushy. Big thank you to Kim and the team! Less
Haydn gave us fantastic customer service. His knowledge and patience was much appreciated. Very happy Avida motorhome owners!!!
Wow what an incredible experience… Incredibly knowledgeable, patient and friendly staff. The customer service I received was unmatched, from sourcing parts or learning more about my future motor home I felt at complete ease throughout the process. I want to give a big shout out to Richard for all of the help!... More
Wow what an incredible experience… Incredibly knowledgeable, patient and friendly staff. The customer service I received was unmatched, from sourcing parts or learning more about my future motor home I felt at complete ease throughout the process. I want to give a big shout out to Richard for all of the help! Less
Had a great experience here, helping my parents look for a motorhome to travel they made understanding the product and process so easy. Definitely would recommend... More
Had a great experience here, helping my parents look for a motorhome to travel they made understanding the product and process so easy. Definitely would recommend Less
We had our slide out fixed and the roof resealed. Richard and Stuart insured the problems that needed fixing were fixed. They also identified an issue with an ants nest in our aircon.... More
We had our slide out fixed and the roof resealed. Richard and Stuart insured the problems that needed fixing were fixed. They also identified an issue with an ants nest in our aircon. Less
Booked in to have gas lines etc fitted to our new bus - RV conversion. Job completed quickly on a Saturday morning - tho excuses about inavailability to certify due to their approved gasfitter not being available. Spent balance of week end lining walls where gas lines etc were only to find out the gas supply was not up to code and all had to be replaced. NOTE; these guys are not allowed to fit or... More
Booked in to have gas lines etc fitted to our new bus - RV conversion. Job completed quickly on a Saturday morning - tho excuses about inavailability to certify due to their approved gasfitter not being available. Spent balance of week end lining walls where gas lines etc were only to find out the gas supply was not up to code and all had to be replaced. NOTE; these guys are not allowed to fit or service any gas appliances, they hold NO gas approvals. Refund refused - nearly $1000. (Dated 2012) Less
My parents bought their RV here with James and had an incredible experience! Only great things to say and right now they’re off touring WA and loving it... More
My parents bought their RV here with James and had an incredible experience! Only great things to say and right now they’re off touring WA and loving it Less
The staff at Robert's provided great service and advice. A pleasure to deal with, would recommend them to anyone.
Sales representation was very knowledgeable not pushy at all had good products definitely worth the look if you're in the RV market
Great display of RVs
Very cool staff.
Our experience with Robert’s RV world has previously been good until today... We own a Longreach which we absolutely love, we are planning to do a lap next year and wanting to add some features to our motorhome before the trip. Today we visited the Leisurefest and were hoping to find out if Robert's could assist us in adding some extra awning supports and a couple of other features. We live 1 1/2... More
Our experience with Robert’s RV world has previously been good until today... We own a Longreach which we absolutely love, we are planning to do a lap next year and wanting to add some features to our motorhome before the trip. Today we visited the Leisurefest and were hoping to find out if Robert's could assist us in adding some extra awning supports and a couple of other features. We live 1 1/2 hrs from Roberts so it seemed ideal to ask while we were there rather than trying to explain over the phone. Sadly we spoke with the only lady sales person there and she was the rudest lady I’ve ever come across. She told us ‘we are just the dealer, not the manufacturer. It is what it is.’ And that was that, she didn’t want to engage in any conversation about things we could do or options etc, she was clearly just there to sell vans, never mind existing customers. We weren’t complaining in any way just looking for ideas and hoping they might have the insight to offer some suggestions. Very disappointed to say the least! Less
See Peter for a great deal on a new RV
From the time i walked in their response was as if i was in their way and the salesman made me want to leave before i even asked a question arrogant horrible people and don't go there how they stay in business amazes me... More
From the time i walked in their response was as if i was in their way and the salesman made me want to leave before i even asked a question arrogant horrible people and don't go there how they stay in business amazes me Less
A great selection of RV motorhomes and the staff are very knowledgeable and helpful nice people to deal with regards Mark Wilden
Kim was very helpful and friendly.. We love our motor home and were pleased to purchase it at Roberts RV World
Great Selection
Excellent service, friendly staff, spent a whole day there getting my m/h serviced, found couple problems fixed them straight away no hassles, n at reasonable price, I would recommend them anytime... More
Excellent service, friendly staff, spent a whole day there getting my m/h serviced, found couple problems fixed them straight away no hassles, n at reasonable price, I would recommend them anytime Less
Poor help sold us a lemon
Spoke to Hayden found him rude, Just wont's Money
Lots of Camper Vans of varying sizes
Sales man very good and helpful
We have been looking at a variety of RV brands and designs. Dealing with the sales manager Haden was an exceptionally pleasent experience! He was a great source of information and he really seems to know everything about RV'S.... More
We have been looking at a variety of RV brands and designs. Dealing with the sales manager Haden was an exceptionally pleasent experience! He was a great source of information and he really seems to know everything about RV'S. Less
Open when others were closed; good range and helpful service.
We bought our second hand VW Crafter and can't speak too highly of Roberts RV world..we had some very minor problems and Haydn went above and beyond to rectify it for us..Thanks Haydn we will recommend you to everybody we speak to..regards Bill Harty... More
We bought our second hand VW Crafter and can't speak too highly of Roberts RV world..we had some very minor problems and Haydn went above and beyond to rectify it for us..Thanks Haydn we will recommend you to everybody we speak to..regards Bill Harty Less
Cool stuff
I brought a brand new Esperance Motorhome from this dealer and although the mechanical problems with it were major, I would not hesitate in buying from them again.The dealers sell the vehicle, they do not make them so cannot be blamed for what is faulty. All the staff and management at Roberts R.V.World tried very hard to help me including loaning me another Motorhome when I needed extra accomoda... More
I brought a brand new Esperance Motorhome from this dealer and although the mechanical problems with it were major, I would not hesitate in buying from them again.The dealers sell the vehicle, they do not make them so cannot be blamed for what is faulty. All the staff and management at Roberts R.V.World tried very hard to help me including loaning me another Motorhome when I needed extra accomodation for a wedding and they were in as much disbelief as I was. All the problems were with the Ivecco component of the Motorhome, e.g., the engine, transmission and air conditioner and not the fault of Roberts R.V. or Avida. I thank Margaret, Hayden,Rebecca,Paul and of course Robert Wangman for trying so hard to help me get this fixed.It is running beautifully now and I am finally able to load it up and enjoy it!! Less
Was not very impressed at all. Salespeople were very inexperienced and the Manager Haden was rude, obnoxious and very unprofessional. We left and visited Avan just down the road and were treated professionally and polite and bought our Motor home from there. Would not recommend Roberts RV World to anyone.... More
Was not very impressed at all. Salespeople were very inexperienced and the Manager Haden was rude, obnoxious and very unprofessional. We left and visited Avan just down the road and were treated professionally and polite and bought our Motor home from there. Would not recommend Roberts RV World to anyone. Less
Wholeheartedly agree with you Jenny. Ongoing dispute with them about a $876 out of pocket expense due to their incompetence, going on for about 2 months now. Avida Customer Service representations on our behalf has amounted to nothing. Now we are putting in the hands of Lawyers and the Dept of Consumer Affairs. Robert's RV, "Buyer Beware". Strongly suggest Avida review there Vic distributor.... More
Wholeheartedly agree with you Jenny. Ongoing dispute with them about a $876 out of pocket expense due to their incompetence, going on for about 2 months now. Avida Customer Service representations on our behalf has amounted to nothing. Now we are putting in the hands of Lawyers and the Dept of Consumer Affairs. Robert's RV, "Buyer Beware". Strongly suggest Avida review there Vic distributor. Less
We bought our Longreach around 3 years ago from Roberts RV, and we've it serviced there since. They're a great bunch of hard working people, and I'd gladly recommend them to someone looking to purchase a Winnebago or Avida.... More
We bought our Longreach around 3 years ago from Roberts RV, and we've it serviced there since. They're a great bunch of hard working people, and I'd gladly recommend them to someone looking to purchase a Winnebago or Avida. Less
Service dep do not return calls ,it's been over a week
Called in on Saturday to have a browse- they are open until 5.30, NOT closed. Lots of motorhomes on display, friendly, helpful non-pushy staff. We'll be back when we're looking seriously.... More
Called in on Saturday to have a browse- they are open until 5.30, NOT closed. Lots of motorhomes on display, friendly, helpful non-pushy staff. We'll be back when we're looking seriously. Less
Lots of new & used motorhomes so it’s well worth a look, especially the Avida products. Ask for Margaret if she’s still there or Peter.
Great people who take care of their customers