based on 162 reviews
OMG, unbelievable transformation! I have lived in this house for a very long time and know an upgrade to our stairs going to the basement was badly in need of a change/uplift. After researching and reading some of the reviews of other companies, It didn’t take us long to decide on hiring NewRidge Refinishing Group with our project. Reading the reviews and the many accolades made it an easy dec... More
OMG, unbelievable transformation! I have lived in this house for a very long time and know an upgrade to our stairs going to the basement was badly in need of a change/uplift. After researching and reading some of the reviews of other companies, It didn’t take us long to decide on hiring NewRidge Refinishing Group with our project. Reading the reviews and the many accolades made it an easy decision for us to go with NewRidge. Communication with this company is very simple, easy and always expect an immediate response to your email. Their payment process is unbelievably efficient; you can see your payment going thru. Dates are clearly identified, and confirmations are received immediately after your payment. Schedules for payment are clear and there is no hidden/behind the scenes charges. Upfront, clear and precise is their billing service. The staff is quite cordial, shows up on time, execute with great professionalism, leaves no mess/clean up behind and always finishes as 100% on time required for this project. There is no idleness on the job or excuses for any incomplete work. I never question their work; however, if I do have to ask a question, they take time to stop and explain. I couldn’t pick a better company. Excellent company, excellent work and excellent staff to execute. For any and all future projects, I will most definitely contact NewRidge first. Highly and strongly recommend this company to anyone looking for excellent work. Less
I chose Newridge Refinishing Group after reading many of their reviews and can honestly say I am beyond impressed. We had 4 bedrooms and a set of stairs to be repaired and refinished. From the initial call to the last day of such a large job, Matt was extremely professional, always on time, very communicative on expectations, thorough, tidy and thoughtful. It was most appreciated as we chose to s... More
I chose Newridge Refinishing Group after reading many of their reviews and can honestly say I am beyond impressed. We had 4 bedrooms and a set of stairs to be repaired and refinished. From the initial call to the last day of such a large job, Matt was extremely professional, always on time, very communicative on expectations, thorough, tidy and thoughtful. It was most appreciated as we chose to stay at home during the whole process. The finished floors have made our home look beautiful and I would not hesitate to recommend Matt and Newridge Refinishing group! Less
We had a great experience with NewRidge. We didn’t know whether we should replace or just re-stain the hardwood on our main floor. Brian was honest and thorough and gave us all our options. The team was patient with us when we were indecisive with our colour decision. We would definitely refer them to others and will be going through them again when we get our top floor done next year!
Highly recommend! Our new floors look fantastic. Newridge was super easy to work with. Sebastian and Vinny are the hardest working team, super kind and excellent communication. Time estimate was spot on and they might have even finished ahead of schedule. Very impressed.
Lory and her team came in after a disaster was left by another flooring refinishing company. Lory walked through the stages and what needed to be done to obtain the finish that matched the existing floor and stairs, as well as replacing boards that had been replaced by the first contractor. It was evident that Lory and her team placed the customer first and the work was not going to be rushed. ... More
Lory and her team came in after a disaster was left by another flooring refinishing company. Lory walked through the stages and what needed to be done to obtain the finish that matched the existing floor and stairs, as well as replacing boards that had been replaced by the first contractor. It was evident that Lory and her team placed the customer first and the work was not going to be rushed. The end result was more than I expected with little dust and clean up. Definitely would recommend NewRidge and Lory for any one looking to get their floor refinished. Less
Excellent service provided by Matt - he was punctual, did an amazing job and left us with lots of useful tips on how to take care of our floors in the future. Recommend++
Exceptional Flooring Service – Highly Recommend! We recently had the pleasure of working with NS Flooring & Contracting for a flooring project, and we couldn't be more impressed with the results. The team demonstrated outstanding attention to detail and craftsmanship. They took the time to understand our vision, offered valuable advice on materials and design, and delivered a final product that ... More
Exceptional Flooring Service – Highly Recommend! We recently had the pleasure of working with NS Flooring & Contracting for a flooring project, and we couldn't be more impressed with the results. The team demonstrated outstanding attention to detail and craftsmanship. They took the time to understand our vision, offered valuable advice on materials and design, and delivered a final product that exceeded our expectations. The flooring looks absolutely stunning. If you're looking for a flooring company that delivers excellence, we highly recommend NS Flooring & Contracting! Less
A very positive experience from start to finish. Your quote was very competitive Matt refinished the hardwood floor in our family room - he did an excellent job. Matt was very personable, and he is a perfectionist - we liked that. Thank you for a job well done.
From the first call to completion, a good experience all around! The floors look fantastic and the whole process was easier than I expected. Thanks!
A great experience start to finish. Old hardwood floors from the 1940’s brought back to life. Patched, sanded, stained and finished and on time. Would highly recommend them to anyone.
All the promises that were made were delivered. I was skeptical about the minimal dust being created but it was true. They were pleasant, efficient and professional. Floor looks great
We had our floors and stairs completely redone by NewRidge last October by an experienced and reliable professional team of Lory, Radu and Alex. Lory prepared a detailed cost and timeline estimate for our extensive renovations. The NewRidge website is a major resource that will answer questions regarding types of flooring, numerous combinations of moulding styles, stair designs and more. Concise... More
We had our floors and stairs completely redone by NewRidge last October by an experienced and reliable professional team of Lory, Radu and Alex. Lory prepared a detailed cost and timeline estimate for our extensive renovations. The NewRidge website is a major resource that will answer questions regarding types of flooring, numerous combinations of moulding styles, stair designs and more. Concise project costs are very accurately outlined. We did our research and were fortunate to find a highly recommended group. We now have a new 100 year house. Thank you NewRidge Less
If we could give 10 out of 5 stars, we would! We recently had the pleasure of hiring Matt from NewRidge Refinishing Group to refinish our original hardwood floors from 1954 throughout our home including our stairs and newly added stair railing. We cannot express enough how pleased we are with the outstanding job he did. When we began the process of trying to find someone, we met with 10 other bus... More
If we could give 10 out of 5 stars, we would! We recently had the pleasure of hiring Matt from NewRidge Refinishing Group to refinish our original hardwood floors from 1954 throughout our home including our stairs and newly added stair railing. We cannot express enough how pleased we are with the outstanding job he did. When we began the process of trying to find someone, we met with 10 other businesses that refinished hardwood floors but when we met Matt, we instantly knew our search was over. He provided an extremely thorough estimate, examining every inch of floor space, and took the time to explain in great detail the process of refinishing our floors, potential challenges and solutions/remedies to fix problem areas. From start to finish, Matt was super friendly, honest, and it was clear he had expertise in flooring and working with wood. We also needed repairs done on our floors, especially around our vents (some vent openings were too large), large gaps between the floor and walls, and other areas that had severe cracks in the original wood floors. Matt was able to repair all areas, perfectly matching new wood to our old hardwood floors by staggering the wood planks and using similar grain wood. When it was time to finish and seal our floors, Matt provided us with valuable insights and recommendations based on his extensive knowledge and experience. To enhance the wood oak’s natural grain and colour, he recommended a natural look rather than a stain. It was surprising to see that the finish on our floors has given new life to our home, creating a warm ambiance throughout. We are so happy we went with Matt’s recommendation. The meticulous attention to detail, impeccable craftsmanship and a genuine passion to quality work is what truly sets Matt apart from others we have met with in the profession. We could not imagine having our floors done by anyone else. We wholeheartedly recommend Matt for any hardwood floor refinishing project. We are incredibly happy and grateful to Matt for transforming our floors from something old to new again. Thank you Matt!!! Less
We engaged the services of New Ridge Refinishing to refinish our stairs. In addition to providing photos they also provided us with an in-home visit followed by a written quote. This may sound like a minor detail but we found that others in the industry were reluctant to do a home visit. Due to a family matter we had to amend our start date and with 2+ months advance notice we were pleased tha... More
We engaged the services of New Ridge Refinishing to refinish our stairs. In addition to providing photos they also provided us with an in-home visit followed by a written quote. This may sound like a minor detail but we found that others in the industry were reluctant to do a home visit. Due to a family matter we had to amend our start date and with 2+ months advance notice we were pleased that New Ridge was able to accommodate us appreciating they have other jobs to schedule. The team of John & Val kept us informed of what to expect throughout the process and when we were uncertain about something they guided us to make our own decisions which we were very pleased with. They also cleaned the work area well after each day. When sanding and preparing the stairs it was evident that Val took great pride in providing quality workmanship. We would not hesitate to recommend John & Val -- our team of floor specialists from New Ridge - to others. Less
Beautifully refinished hardwood floors and staircase! We couldn't be happier with the results. The installers were absolutely committed to quality and completed the 2-week job in exactly two weeks. Really nice people.
Matt is always incredible: dedicated to doing the best possible work. We're thrilled and grateful to have found him.
We had a great experience with NewRidge refinishing group. Sebastian and Vinnie were super, friendly, always kept us informed and the floors now look so beautiful.after they worked their magic. Scott and his helpers are great to deal with. Highly recommended!
Matt replaced a couple floor planks that were damaged. He spent a good amount of time first assessing the work that needed to be done and he gave an honest review of what I could expect. I appreciated his honesty. His work turned out amazing. I attached photos if the two areas repaired.
Great service , Sebastian and Vinny do great work and respectful of my home . Scott laid out the process very well . The whole team started and finished on time .
Quality workmanship and comprehensive Knowledge. Wonderful experience working with them! Keep up the amazing work!!!
I have used NewRidge a few times and it is always a positive experience.
I was surprised and delighted with the work that Matt did on our hardwood floors. They had become "tired" and in places, very worn. His work has added a "WOW" factor to our home. Matt's work demonstrated not only his technical skills but also his eye for the best possible finished product. His attention to small details was refreshing and his cleanup after the work was faultless. I have no he... More
I was surprised and delighted with the work that Matt did on our hardwood floors. They had become "tired" and in places, very worn. His work has added a "WOW" factor to our home. Matt's work demonstrated not only his technical skills but also his eye for the best possible finished product. His attention to small details was refreshing and his cleanup after the work was faultless. I have no hesitation in recommending Matt and Newridge. Less
We have been very happy with the team from New Ridge Refinishing team. We had new raw red oak stairs installed in the middle of a renovation (bad timing...) and New Ridge worked with us to optimise the timeline for staining/finishing, while still keeping the stairs covered and protected from demo work for as long as possible. They were flexible and understanding when our dates changed at least ... More
We have been very happy with the team from New Ridge Refinishing team. We had new raw red oak stairs installed in the middle of a renovation (bad timing...) and New Ridge worked with us to optimise the timeline for staining/finishing, while still keeping the stairs covered and protected from demo work for as long as possible. They were flexible and understanding when our dates changed at least three times. (Sorry!) Most importantly they were so responsive with communication. Within hours of submitting a request on their website, Scott called me to fully understand our challenges. This was followed with a video clip of Scott suggesting the work that would be required, and an approximate estimate. Brian then showed up on site to finalise the estimate and he chatted back and forth with me whenever I needed, he always responded quickly even when I said "don't reply, wait until Monday". The only thing I wished is that I had more time to choose the stain colour, but that wasn't their fault - we had a really fast turn around in the end. And ultimately, even though we didn't have as much time to ponder as we would have liked, their suggestion was perfect and we are more than happy. (I will share photos next week after the painting is complete around the stairs) We worked with Brian, Colton, and Paul. I dealt primarily with Brian, although the initial communication was with Scott. Brian orchestrated the plan and did the flooring repairs we needed after we removed a door and wall around the stairs. Colton and Paul did the finishing work for the stairs/handrail/posts. They were all diligent workers and stopped only for lunch, or my interruptions. In complete honesty, I will say one thing to prospective clients... don't be put off by their initial marketing tactics. You're going to get emails and follow-up texts through an automated system and it is annoying and for me, off-putting. I'm not a fan of those approaches, but I'm so glad that I chose to take the perspective that the approaches were just a demonstration of someone's deep passion for their work, and I trusted the reviews. I am a very happy customer and I know that if there were any issues (which I highly doubt) they would show up at my door looking to make it right. These are great guys, who do great work. We will be hiring them back to refinish our hardwood floors to match the stairs once our budget allows :) Less
Refinished a restaurant we worked on and they helped us in a pinch timeline and made it look great! Great communication as well.
We recently hired NewRidge to refinish our hardwood floors. Peter was the project manager and handled the entire project from start to finish with professionalism. The arrived as scheduled and even finished our project 1 day early! The finished product was great! We would highly recommend them!
Just had my hardwood floors sanded and restained. Lori and her crew are excellent. they were prompt, professional, polite, and explained what was being done to my floors. My floors look amazing and I am so glad I got NewRidge to do my floors Highly recommended this company. Thank you NewRidge and Lori and everybody who worked on my floors. I absolutely love my floors.
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We used NewRidge to refinish our hardwood floors and replace the indoor rails in our Toronto home. Would definitely recommend.
We are extremely satisfied with Matt’s work refinishing the floors at our 1950s bungalow in North York. They were in bad shape, and we weren't sure if they could be saved. He meticulously inspected what we had to work with, then provided his detailed plan for how to proceed, which involved some repairs, a lot of sanding, and transitions between rooms It was very clear that Matt cared about every... More
We are extremely satisfied with Matt’s work refinishing the floors at our 1950s bungalow in North York. They were in bad shape, and we weren't sure if they could be saved. He meticulously inspected what we had to work with, then provided his detailed plan for how to proceed, which involved some repairs, a lot of sanding, and transitions between rooms It was very clear that Matt cared about every detail as he worked through the project, and he communicated everything we needed to know. The work was completed on time with no issues along the way. His efforts have breathed new life into our house that we will certainly enjoy for years to come. He's truly a master of his craft We would gladly recommend Newridge Refinishing to anyone looking to have their hardwood floors restored Less
An employee by the name of Matt came by and thoroughly explained to me the situation I have at the moment... And recommended me to use the stain I have for the repairs due to the complexity of the job... I appreciated his honest and knowledge... And in the future I will recommend this company when given the opportunity to do so...
Matt from New Ridge refinished my hardwood floors and he did a fantastic refinishing. He even replaced the main entrance door sill as he felt that the existing was compromised and without extra charge to his original quotation for the work. He was the only contractor who actually came to see what was required to be done prior to preparing a quotation, while others would only throw a high number ... More
Matt from New Ridge refinished my hardwood floors and he did a fantastic refinishing. He even replaced the main entrance door sill as he felt that the existing was compromised and without extra charge to his original quotation for the work. He was the only contractor who actually came to see what was required to be done prior to preparing a quotation, while others would only throw a high number sight unseen. I highly recommend this company and would not hesitate to call again in the future. Denis Rioux, Architect. Less
I had such a wonderful experience with Matt! He is very thorough and experienced, and talked me through my options so I properly understood everything clearly. I'd highly recommend working with him as he is dedicated to the craft and ensures a great final product.
Very pleased with my first project with NewRidge Refinishing. They were highly responsive to all emails, provided a competitive quote, and completed the project in a timely manner. I had my stairs redone, with new treads, risers, and post/pickets installed. I was very appreciative that NewRidge Refinishing not only installed new stairs but was also able to stain/paint the final product (something... More
Very pleased with my first project with NewRidge Refinishing. They were highly responsive to all emails, provided a competitive quote, and completed the project in a timely manner. I had my stairs redone, with new treads, risers, and post/pickets installed. I was very appreciative that NewRidge Refinishing not only installed new stairs but was also able to stain/paint the final product (something that I found many stair companies in Guelph didn't offer). The team, led by Tyler, made sure everything was left clean at the end of the day and the final product looks outstanding. I have to hesitation recommending NewRidge Refinishing. Less
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Sebastian and his teams (two sons) did an amazing job installing new floors to our first home! They were communicative, friendly and always went beyond to deliver such a quality work. We are very happy with the result and if we need any floor work next time, we will defo reach out to him :) Also, Scott has been fantastic in their communication as well and did the great project management all the ... More
Sebastian and his teams (two sons) did an amazing job installing new floors to our first home! They were communicative, friendly and always went beyond to deliver such a quality work. We are very happy with the result and if we need any floor work next time, we will defo reach out to him :) Also, Scott has been fantastic in their communication as well and did the great project management all the way. Highly recommended and thank YOU for the great work again! Less
NewRidge with Lori and Radu refinished our existing floors and installed new flooring in three rooms, redid our stairs and railing. Lori & Radu and their crew were wonderful - patient, helpful, knowledgeable - couldn't have asked for more!
Very professional and precise work. Clear communication on estimates, invoices and billing. Matt, the installer could not have been more professional, polite, accommodating with an extreme attention to details. I would qualify him as an artist in his field of work, and a great guy. This was a big job for us, and as we were living in the house as he was redoing the entire top floor, he took a lot ... More
Very professional and precise work. Clear communication on estimates, invoices and billing. Matt, the installer could not have been more professional, polite, accommodating with an extreme attention to details. I would qualify him as an artist in his field of work, and a great guy. This was a big job for us, and as we were living in the house as he was redoing the entire top floor, he took a lot of measures to keep the dust down and do a super clean up every day before he left. The end result is nothing but perfection. I could not ask for more. Thank you guys! Less
We had our stairs refinished recently by NewRidge. They were very professional and walked us through process. John did a quality job and his workmanship was excellent. He also provided great advice. We are happy with the work done.
I had the most exceptional experience with a very strong attention to detail, the highest degree of perfectionism and care for the outcome of their work, excellent communication, and commitment to the project. The value was a good reflection of the work we received. I highly recommend their services and would use them again. Thank you!
We have used Newridge many times to refinish stairs and hardwood. Always a home run. Great people. Fantastic work.
Matt is the wooden floor expert. He came out to assess an area of damage. He is very knowledgable, honest, and took pains to explain all the different options and their pros and cons. He then effected a simple and essentially risk-free repair at a very reasonable price. Could not recommend him and his company more!
Had my floors and staircase refinished by Peter and his team. Peter was such a pleasure to work with and you can tell he is experienced in what he does. Will definitely be contacting again for future needs.
Sebastian and his sons did a wonderful job installing EVP and baseboards. They were very helpful and professional. Totally recommend
Great job by Sebastian and his team. Professional, knowledgeable and efficient. Removal of old floor, installation of new floor and new staircase completed in 5 days. I’ll be sure to contact them if we have any future flooring projects Bill Toronto
I am more than pleased with the refinishing of my old pine floors! Matt was so professional and pleasant to work with. He took the time to explain what he was going to do and how it would look. Highly recommend you give Newridge a try!
We worked with Matt and he was excellent. He did a great job and was careful to explain each step. We've already recommended him to two other people thinking of re-doing their hardwood. We will definitely use Matt for any future hardwood projects!!
Awesome job. On time on cost..Hardworking . Very friendly and knowledgeable working professionals. They took a hardwood floor or that was tired and fairly run down... and made it into a shimmering and smooth surface that our feet love. The shoe mold at the end was spot on and done quicker than expected. These guys are in the real deal.
Matt is extremely experience, knowledgeable and very friendly person. I am very satisfied with the job he did to us.
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We recently had our engineered hardwood floor refinished by Newridge. They did a fantastic job couldn't be happier with the finished product. They were professional, on time, and clean. I would highly recommend these guys to anyone looking for hardwood flooring
Matt is excellent!
I would like to congratulate Newridge Refinishing on their Best of the Best Award from Homestars. It is well deserved. In particular- I would like to thank Brian for going the extra mile to make sure that the installers knew the situation and desired outcome so that there were no issues. He listened so well and returned not just once but twice to make sure all would go well with an installation ... More
I would like to congratulate Newridge Refinishing on their Best of the Best Award from Homestars. It is well deserved. In particular- I would like to thank Brian for going the extra mile to make sure that the installers knew the situation and desired outcome so that there were no issues. He listened so well and returned not just once but twice to make sure all would go well with an installation that was a bit of an outlier for them. The installation team was truly impressive. Rarely have I seen such synergy when it comes to home improvement service. The Newridge business process as a whole is without surprises. Much appreciated !!! Less
Very dissatisfied with the service received. The colour is not what we picked. The varnish is uneven, debris and hairs were left under the varnish. When discussed with the company, the response was that they could do another coat of gloss but that was it, also the scheduling would be on their terms. They also said they had no idea how the debris got there. Luckily, these bizarre responses are via... More
Very dissatisfied with the service received. The colour is not what we picked. The varnish is uneven, debris and hairs were left under the varnish. When discussed with the company, the response was that they could do another coat of gloss but that was it, also the scheduling would be on their terms. They also said they had no idea how the debris got there. Luckily, these bizarre responses are via email. Not sure how this company has a five star review. To Scott: we were told that the only solution that may be offered is another coat of gloss, the colour will not be the one we picked because the wood was saturated, also, we asked for the additional coat of finish offered to be done earlier, and we were told "I dont think i can make it earlier. " Based on the job done and the emails exchanged, we are not confident that the solution will be satisfactory, I believe our initial emails were polite and a fair depiction of what happened, with photos to prove that there is debris under the varnish, but we were also told "We will try our best to take them out before applying the new coat of finish. Im not sure where these hairs are coming from because we vaccuumed before every coat of finish" I can upload the photos to this review, but i don't think you guys want that. Less
These guys refinished our hardwood floors and stairs and did a fantastic job. I highly recommend them.
Outstanding performance!! John and Val were so professional, courteous and hard working throughout our recent renovation. We had a new main staircase and flooring in our basement installed. Their workmanship was so impressive and we are thrilled with the final result. I would not hesitate to recommend them to anyone looking to make upgrades to their home and look so forward to working with the... More
Outstanding performance!! John and Val were so professional, courteous and hard working throughout our recent renovation. We had a new main staircase and flooring in our basement installed. Their workmanship was so impressive and we are thrilled with the final result. I would not hesitate to recommend them to anyone looking to make upgrades to their home and look so forward to working with them again in the future!! Thank you so much! Less
After they've rebuilt our stairs and hallway, we hired them to refinish the floor in our living/dining room, and once again, the work was done on time, with quality, at a reasonable price. Very impressed & highly recommended. Everything, from quote to completion, was done as expected, on time, and the quality of the finished products (new stairs & hallway floor) is fantastic. We would not hesi... More
After they've rebuilt our stairs and hallway, we hired them to refinish the floor in our living/dining room, and once again, the work was done on time, with quality, at a reasonable price. Very impressed & highly recommended. Everything, from quote to completion, was done as expected, on time, and the quality of the finished products (new stairs & hallway floor) is fantastic. We would not hesitate to recommend the services provided by NewRidge Refinishing. Less
Very professional from beginning to end. Great experience to make advice regarding options and recommendations. Exceptional quality of work and very neat and organized. My experience was a 10/10.
NewRidge did a phenomenal job of refinishing hardwood at our place (Richmond Hill, ON L4C 0C4) on the Upper level (4 Bedrooms + closets), Landing area and Staircase (L-Shaped) in just 5 days. Entire crew (hardwood = Brian / Paul / Aaron + Painting = Cam) are skilled practitioners. Brian rightly identified that Jatoba wood (Brazilian Cherry) was installed in 2 bedrooms and is deemed an "upgrade" ... More
NewRidge did a phenomenal job of refinishing hardwood at our place (Richmond Hill, ON L4C 0C4) on the Upper level (4 Bedrooms + closets), Landing area and Staircase (L-Shaped) in just 5 days. Entire crew (hardwood = Brian / Paul / Aaron + Painting = Cam) are skilled practitioners. Brian rightly identified that Jatoba wood (Brazilian Cherry) was installed in 2 bedrooms and is deemed an "upgrade" though the prior owner/s of the house had gotten it stained "a bit too dark" for my taste. Brian advised and the team successfully delivered Clearing Dark colour / Sanding / Buffing / Water based Staining (Jatoba + Oak combo). *** Extremely happy with the results, and will engage the team again to refinish "main level" (once we are able to empty the floors) !! Less
Great service and consultation. Matt also stopped by the week before as we prepped the area for the install to make sure we were all set. Despite some issues with the product we ordered (manufacturers issues), Matt kept us informed and was able to complete the job. Also left the area spotless. Would happily call New Ridge again.
Absolutely superb job, meticulously executed.
Job very well done. Communication was easy with all members of the team. Arrived on time each day and cleaned up at the end of each day as well. Listened to and resolved any concerns we had.
Very happy with the work. The workers were punctual, thorough and professional.
I hired New Ridge Refinishing to transform an old wooden staircase that leads from my kitchen to my finished basement and the ugly carpet that masked all its flaws. The experience was seamless and enjoyable from my first contact with Scott, the company owner, to the final day of work by two exceptional artisans, Lori and her husband, Radu. Scott's estimate was specific, clear, and attractively pr... More
I hired New Ridge Refinishing to transform an old wooden staircase that leads from my kitchen to my finished basement and the ugly carpet that masked all its flaws. The experience was seamless and enjoyable from my first contact with Scott, the company owner, to the final day of work by two exceptional artisans, Lori and her husband, Radu. Scott's estimate was specific, clear, and attractively priced. Lori and Radu worked with care, attention to detail, and a very high standard of excellence. Renovations can be disruptive. This project was not. They promised to complete the work in seven days, and they were right on target. I'm thrilled with the result, and I highly recommend this first rate company to anyone who wants to beautify their home. Less
Repaired stair damage, custom made nosing & restaining to match. Did an excellent job. Thanks!
The quality of work was absolutely incredible, they came in on time on budget. The team that worked on my floor were an absolute pleasure, and again I can not say enough good things about the quality of work, I highly recommend if you are looking for craftsmanship
NewRidge Refinishing Group completed the flooring renovation of a new home office for us. They were professional and easy to deal with, quotes were given from photos of the floor space and they were very accurate with pricing. The team turned up on time and were very friendly, whilst observing all protocols due to the Covid pandemic. End result looks amazing, with a great match to the hallway ... More
NewRidge Refinishing Group completed the flooring renovation of a new home office for us. They were professional and easy to deal with, quotes were given from photos of the floor space and they were very accurate with pricing. The team turned up on time and were very friendly, whilst observing all protocols due to the Covid pandemic. End result looks amazing, with a great match to the hallway flooring that we had stained a few years ago. Would definitely recommend them! Less
Peter and his team were fantastic and completed the refinishing job on time and on budget. It’s always a pleasure to work with contractors who take pride in their work and make your vision a reality. The quoting and admin part was also seamless and meticulous.
They were very thorough and they did an awesome job!
We have had the pleasure of having these services performed by NewRidge. The people performing all aspects of the job were courteous, professional and attentive. They were extremely patient in answering all concerns and questions, concentrated on details to the smallest and were eager to have another happy customer. It's never easy going through such a renovation where it gets messy and inconveni... More
We have had the pleasure of having these services performed by NewRidge. The people performing all aspects of the job were courteous, professional and attentive. They were extremely patient in answering all concerns and questions, concentrated on details to the smallest and were eager to have another happy customer. It's never easy going through such a renovation where it gets messy and inconvenient but this group of wonderful people made the whole experience a lot easier. Well done. Look no further for such services. Less
My new floor looks amazing! We all love the work they did. Everyone is very professional. They just get the work done with no hassle. Will definately hire them again for more projects. Will recommand to anyone who's looking for their floor renewed or installed!
Matt was awesome! Our floors look so beautiful and exceeded our expectations. He was flawless and took so much pride in his work. He was a perfectionist even in difficult areas. Our floors are over 100 yrs old and it wasn't an easy job with lots of radiators to work around. He was on time never saw him take a break and his detail to his work was impressive. Absolutely thrilled with the quali... More
Matt was awesome! Our floors look so beautiful and exceeded our expectations. He was flawless and took so much pride in his work. He was a perfectionist even in difficult areas. Our floors are over 100 yrs old and it wasn't an easy job with lots of radiators to work around. He was on time never saw him take a break and his detail to his work was impressive. Absolutely thrilled with the quality and the value. We did get a couple of quotes and he was by far the cheapest and when he came by to give us a quote he took his time and reviewed all the rooms carefully and communicated what he would be doing. The floors really look stunning! We really appreciated his effort and sincerity in his work. Less
We had a great experience with NewRidge refinishing. Duc was great! He answered emails promptly and helped us decide on our stain choice. He knew what we were looking for and made it happen. The floor looks AMAZING. Thanks again. Best $$$ we have spent so far in our renovation in Niagara on the Lake.
From the initial contact all the way through the process of refinishing our hardwood floors, the team was extremely professional and very quick to respond to any questions. I wouldn’t hesitate recommending this company to all of my friends and family.
We are very pleased with our refurbished stairs. John and Val were professional, kept us appraised of what they were doing and answered all our questions. They minimised the disruption to our living space and cleaned up at the end of each day. Our house is old and presented numerous problems which John and Val were able to solve to complete the work. Most importantly the final result exceeded o... More
We are very pleased with our refurbished stairs. John and Val were professional, kept us appraised of what they were doing and answered all our questions. They minimised the disruption to our living space and cleaned up at the end of each day. Our house is old and presented numerous problems which John and Val were able to solve to complete the work. Most importantly the final result exceeded our expectations Less
John and his brother were both on time and on point. They answered all my questions and addressed my concerns. The finished product has exceeded my expectations. I will be recommending them to all friends and family.
NewRidge re-finished the hardwood floors of my century home and did a fantastic job! They repaired a large hole in the floor where we took down a wall and made it match the rest of the floors perfectly. They were on schedule and on budget! Several contractors before them said my floors couldn't be restored but NewRidge came in and revived them and they are gorgeous! Couldn't be happier! Would hig... More
NewRidge re-finished the hardwood floors of my century home and did a fantastic job! They repaired a large hole in the floor where we took down a wall and made it match the rest of the floors perfectly. They were on schedule and on budget! Several contractors before them said my floors couldn't be restored but NewRidge came in and revived them and they are gorgeous! Couldn't be happier! Would highly recommend them to anyone looking to finish their hardwood. Less
Great job on our stairs. Also the team is super nice and professional.
Very professional and high quality service with great results
We had a fantastic experience with the NewRidge team. Scott was very helpful, polite and responsive. In fact, I requested an estimate at 11 PM on a Saturday, and the next morning Scott had arranged for an in-home estimation later that afternoon. The job was fully completed by the end of the week. The quality was top notch and the service was unparalleled. Matt, the contractor, arrived on time an... More
We had a fantastic experience with the NewRidge team. Scott was very helpful, polite and responsive. In fact, I requested an estimate at 11 PM on a Saturday, and the next morning Scott had arranged for an in-home estimation later that afternoon. The job was fully completed by the end of the week. The quality was top notch and the service was unparalleled. Matt, the contractor, arrived on time and impressed us right away with his expertise, knowledge, and honesty. He clearly communicated what he would be able to achieve with our old floors and blew us away with the end result. Our 100 year old floors look brand new. We would absolutely recommend Scott, Matt, and the NewRidge team to anyone. Our only regret is not taking better "before" pictures. Less
I couldn't recommend NewRidge Refinishing Group enough. From their level of communication to planning to execution, they are absolutely brilliant to work with. We got our entire flooring in our condo redone, and we couldn't be happier with their level of service and work. My condo has some crazy corners and Yvon ensured that he did those with perfection.
We just had our stairs refinished and the team at Newridge stayed on top of completing the project on time and on budget. Special call out to Peter who managed the entire project on site and came back to the site to ensure we were completely satisfied. Highly recommend them and ask for Peter. He is very trustworthy, honest and reliable. He did a great job with our stairs. He has a very good atten... More
We just had our stairs refinished and the team at Newridge stayed on top of completing the project on time and on budget. Special call out to Peter who managed the entire project on site and came back to the site to ensure we were completely satisfied. Highly recommend them and ask for Peter. He is very trustworthy, honest and reliable. He did a great job with our stairs. He has a very good attention to detail. In addition, Scott was very responsive to our comments and suggestions. He was definitely on top of the project, and if there was ever any issue, they fixed it right away, no questions asked. I would say this team is one of the best contractors we have ever hired! Less
We were impressed with NewRidge from the start with the promptness & quality of their initial quote. Of the 4 vendors we requested quotes from, NewRidge was only company to provide an in-house consultation which provided confidence that they were interested in supporting our project. Quotes were detailed and updated for clarity. Pricing was competitive - mid range. Communication was clear and pr... More
We were impressed with NewRidge from the start with the promptness & quality of their initial quote. Of the 4 vendors we requested quotes from, NewRidge was only company to provide an in-house consultation which provided confidence that they were interested in supporting our project. Quotes were detailed and updated for clarity. Pricing was competitive - mid range. Communication was clear and provided via text and video message. The project itself for 3 upstairs bedrooms took 3 days as advised, and all steps clearly communicated. It's a disruptive project to clear out your home to make way for the work, but it's completely worth it. Sebastian & crew were on time, took great care in minimizing the amount of dust and provided a tidy space when complete. The end results are perfect and we would have never imagined our 60 year old floors to have a second life. Less
I had a worn out oak floors and the team at NewRidge took those floors to a whole new level. The experience from quoting to when the job was completed took little to no effort on my part. Scott was very responsive and answered my questions in a timely manner. The two guys that showed up to do the job were always on time and the for three days it took to complete the job, they were never late. Th... More
I had a worn out oak floors and the team at NewRidge took those floors to a whole new level. The experience from quoting to when the job was completed took little to no effort on my part. Scott was very responsive and answered my questions in a timely manner. The two guys that showed up to do the job were always on time and the for three days it took to complete the job, they were never late. They did an excellent job and we now love our new floors. Look no further when you are in need of hardwood floors refinishing because NewRidge will deliver excellent results at fair price. Thanks Scott and team! Less
I had a worn out oak floors and the team at NewRidge took those floors to a whole new level. The experience from quoting to when the job was completed took little to no effort on my part. Scott was very responsive and answered my questions in a timely manner. The two guys that showed up to do the job were always on time and the for three days it took to complete the job, they were never late. Th... More
I had a worn out oak floors and the team at NewRidge took those floors to a whole new level. The experience from quoting to when the job was completed took little to no effort on my part. Scott was very responsive and answered my questions in a timely manner. The two guys that showed up to do the job were always on time and the for three days it took to complete the job, they were never late. They did an excellent job and we now love our new floors. Look no further when you are in need of hardwood floors refinishing because NewRidge will deliver excellent results at fair price. Thanks Scott and team! Less
I recently had my floors refinished I am very happy with the service they provided. They were always on time and sebastian always kept me up to date about the progress. The work is professional quality and good value. I love how refreshed my floors looks. I would recommend them to all my friends. Great job.
Our previously carpeted stairs were revealed to show their 90 year old beautiful hardwood thanks to the excellent staff of NewRidge. After contacting 2 other companies, Scott immediately responded to my online quote request. Scott communicated clearly what the job would entail and gave me a competitive quote. Their online booking and payment system was very easy to use. More than satisfied with w... More
Our previously carpeted stairs were revealed to show their 90 year old beautiful hardwood thanks to the excellent staff of NewRidge. After contacting 2 other companies, Scott immediately responded to my online quote request. Scott communicated clearly what the job would entail and gave me a competitive quote. Their online booking and payment system was very easy to use. More than satisfied with with skill and knowledge of Sebastian and his son. A pleasure to have them work in the house. Minimal dust left behind from the job. Cannot thank you enough. Less
Young respectful professional. They were on time helpful and clean. Also they did the job on no time. I will highly recommend them.
Excellent work, excellent people, and a very fair price. Highly recommended!
We had heard about NewRidge because our family friends had their floors refinished by them a couple years ago and they looked beautiful. I had been hoping to get ours done but was worried because we have an old house and our floors were very neglected over the years. Matt refinished our floors this week and they look beautiful!!!! We are thrilled and couldn't be happier with how they turned ou... More
We had heard about NewRidge because our family friends had their floors refinished by them a couple years ago and they looked beautiful. I had been hoping to get ours done but was worried because we have an old house and our floors were very neglected over the years. Matt refinished our floors this week and they look beautiful!!!! We are thrilled and couldn't be happier with how they turned out. We absolutely recommend NewRidge. Matt did a wonderful job!!!!! Less
I was extremely lucky with the timing. Scott let me know that they could do a quote almost immediately. Was able to get a quote and have work start the next day as the price was comparable to other companies and they just so happened to have an opening. ( took all night getting the furniture out of the way but worth it for the timeline) Matt was great, started early in the day, kept the area clea... More
I was extremely lucky with the timing. Scott let me know that they could do a quote almost immediately. Was able to get a quote and have work start the next day as the price was comparable to other companies and they just so happened to have an opening. ( took all night getting the furniture out of the way but worth it for the timeline) Matt was great, started early in the day, kept the area clean and taped off the entrance so little dust got into the rest of the house. The floors look like brand new! Less
This is the second time we used NewRidge and we’re absolutely thrilled with the end result once again. Matt was amazing - knowledgeable, professional and a skilled craftsman with wood flooring. I highly recommend NewRidge.
I had attempted to finish may own stair and it didn't turn out very well. NewRidge came in stripped of the mess I had made and finished the steps beautifully. I should also mention it was 4 half flights(2 floor) and we have open riser stairs meaning, he had to do the bottom as well. Though our floor and steps are a different species of wood the stain match was perfect.
We wanted to refinish original hardwood in our hallway and one large bedroom. We requested quotes from three vendors and selected New Ridge Refinishing Group primarily based on their excellent ratings at HomeStars. Communications from Scott were immediate and frequent throughout the project. Matt was the outstanding expert that completed the work - always ontime, fabulous attention to detail, ... More
We wanted to refinish original hardwood in our hallway and one large bedroom. We requested quotes from three vendors and selected New Ridge Refinishing Group primarily based on their excellent ratings at HomeStars. Communications from Scott were immediate and frequent throughout the project. Matt was the outstanding expert that completed the work - always ontime, fabulous attention to detail, thorough and explained each step of the project. Everything went smoothly and of course, the floors look amazing!! We highly recommend Matt and New Ridge for their professionalism and quality of work. Less
Excellent service every step of the way; on time (early!), good value and truly amazing final product - 60 year old stained, burned, damaged oak hardwood floors in 4 bedrooms, 2 halls, stairway and large livingroom. Gorgeous! HIGHLY recommend this firm. Best customer service in my entire life!
Honest 3.5 stars (decent if not fantastic). On the positive side: very responsive, persistent and interested even in a small job (which mine ended up being - laying one layer of hardwood floor on top of existing subfloor in a room of about 144 sqf). Helped to source the flooring during the lockdown, when it was next to impossible to find a supplier. Reliable, turned up on time, did a clean job a... More
Honest 3.5 stars (decent if not fantastic). On the positive side: very responsive, persistent and interested even in a small job (which mine ended up being - laying one layer of hardwood floor on top of existing subfloor in a room of about 144 sqf). Helped to source the flooring during the lockdown, when it was next to impossible to find a supplier. Reliable, turned up on time, did a clean job and cleaned up afterwards. The whole job only took a few hours. On the not so positive side: The end result. The floor was laid starting from the sides of the room, towards the middle, which resulted in a gap in the most visible spot right in front (which has been filled with wood filler when we pointed it out). When they arrived, the crew asked where the cabinets would go (the room was a kitchen), as we assumed, for some purpose (such as, to put the more knotty boards where they would not be visible). As it turned out, we have wonderfully smooth and near to perfect flooring under the cabinets, and all the large dark knots (some of which do look like splashes of ink) bang in the middle, on display. The worst of these (one floorboard) has been replaced upon our request before the crew left (there was still one whole pack of flooring left, so it was not for lack of material). Overall opinion: would employ them again, just bear in mind you have to stand over them and oversee the work in minor detail (which we failed to do). Less
Phenomenal experience from first message to job completed. Scott was extremely responsive and team showed up and paid attention to detail and the end result was better than expected.
We definitely recommend Newridge Refinishing. We had great experiences with regards t0 the installation of wood floors and for the replacement and installation of steel railing components. The tradespeople were exceptional and courteous.
We are thrilled with the job NewRidge ReFinishing did on our floors and stairs for the entire house. Scott responded promptly with all the questions we had. Lory and her partner were very thorough on explaining the steps in doing the job and they finished on time and cleaned up at the end of each day. They even installed the baseboards where it was needed. Our floors and stairs look brand new and... More
We are thrilled with the job NewRidge ReFinishing did on our floors and stairs for the entire house. Scott responded promptly with all the questions we had. Lory and her partner were very thorough on explaining the steps in doing the job and they finished on time and cleaned up at the end of each day. They even installed the baseboards where it was needed. Our floors and stairs look brand new and it really brighten our place. We feel so lucky to find them I will recommend NewRidge to anyone that is looking to get there floors refinished. Thanks to NewRidge for a great job! Less
Our experience with Maat was excellent! His eye for detail... fantastic and inclusion throughout the whole project was very helpful in understanding the process. We would highly recommend NewRidge Refinishing! Thanks to the whole team for supporting our project from beginning to end...
I cannot say enough about the entire experience They did an absolutely fantastic job and communicated every step of the way. Everyone else told us the job could not be done the way we wanted it. This crew not only did it the way we wanted but made it stronger and better looking than expected. I always felt as though they were making decisions that were to my benefit which tended to make th... More
I cannot say enough about the entire experience They did an absolutely fantastic job and communicated every step of the way. Everyone else told us the job could not be done the way we wanted it. This crew not only did it the way we wanted but made it stronger and better looking than expected. I always felt as though they were making decisions that were to my benefit which tended to make the job more difficult for them and they never rushed or complained. True professionals. Less
Excellent job on refinishing two bedroom floors. This was a last minute, quick turn around required project. I had to get the floors done before I had cabinets installed and Sebastian made sure to get us in quickly and to do it with the least amount of inconvenience. They were super clean and very hard working. The floors look amazing and all was done in the time required. This is the second... More
Excellent job on refinishing two bedroom floors. This was a last minute, quick turn around required project. I had to get the floors done before I had cabinets installed and Sebastian made sure to get us in quickly and to do it with the least amount of inconvenience. They were super clean and very hard working. The floors look amazing and all was done in the time required. This is the second time that I have had Sebastian in and I know that I will have him back again for other work. Excellent job! Less
NewRidge / NS Contracting re-finished our hardwood floors on our main level as well as various stairs and banisters leading to our lower and upper levels. Overall they were a pleasure to deal with. Scott at Newridge was extremely prompt in responding to all of our requests and fair in negotiating a price for our project. Lory and Radu of NS Contracting completed the work and were excellent! Their... More
NewRidge / NS Contracting re-finished our hardwood floors on our main level as well as various stairs and banisters leading to our lower and upper levels. Overall they were a pleasure to deal with. Scott at Newridge was extremely prompt in responding to all of our requests and fair in negotiating a price for our project. Lory and Radu of NS Contracting completed the work and were excellent! Their attention to detail was amazing. They took extra care in all aspects of the job and were willing to take extra time to show us samples and discuss all aspects of the project. They were friendly and courteous at all times. You can tell that they genuinely care about their work product. They even kept us updated with e-mails and photos as the job progressed while we were away. We are extremely pleased with the job and highly recommend them. Less
My husband and I were extremely pleased with the service we received from the first time I emailed to request a quote. Response time was within the same day, quote was reasonable, and my house was so well protected from dust. And, the outcome... I love it. Thank you Scott, Sebastian and Vinny!
We have worked with Matt of NewRidge Refinishing many times now and have always been thrilled with the results. Matt came in to stain our new railings and they look amazing. He takes the time to not only do great work, but also keep the site clean. It is rare to find someone that takes so much pride in their work and we look forward to having Matt on another one of our projects soon!
We have worked with Matt of NewRidge Refinishing many times now and have always been thrilled with the results. Matt came in to stain our new railings and they look amazing. He takes the time to not only do great work, but also keep the site clean. It is rare to find someone that takes so much pride in their work and we look forward to having Matt on another one of our projects soon!
Excellent work Matt. Always on time, great work ethic, and we now have a beautifully finished floor. When my very fussy husband is thrilled with the results, we know it's a job well done!
We had our stairs redone and couldn’t be happier with the outcome! The stairs look great from the colour to the craftsmanship and all of the in between. Artur was our worker and he did an amazing job. He always showed up on time and worked hard. He is very meticulous and pays close attention to details. We can’t stress enough how much we appreciate that quality in someone! I have to admit I ... More
We had our stairs redone and couldn’t be happier with the outcome! The stairs look great from the colour to the craftsmanship and all of the in between. Artur was our worker and he did an amazing job. He always showed up on time and worked hard. He is very meticulous and pays close attention to details. We can’t stress enough how much we appreciate that quality in someone! I have to admit I was very nervous worrying about the potential mess this project was going to create with the sanding down of the staircase. I was completely taken back the first day I came home to see how tidy our home was left. Artur prepped our home to help with dust control. Prior to leaving at the end of his work day, he ensured that our home was left super tidy....thank you Artur! I have no hesitation in recommending NewRidge and have done so already to a couple friends. I would absolutely rehire them for other projects!! Less
NewRidge recently installed a new oak floor and did an amazing job - on time and budget. This is our second time using them and they’ve done excellent work both times.
Courteous, professional, expedient and knowledgeable. Highly recommend this company
Great job, finished within timeframe, excellent work, clean and tidy. Very well done and completely recommend New Ridge.
Awesome job refinishing our hardwood floor. 2nd time using and very pleased. Highly recommend using NewRidge.
Great workmanship, attention to details and timely delivery by Lory and Radu.
We had new treads and risers installed. Amazing work! Excellent communication and customer service. Thanks again for everything!
From the start to finish, I have found this company quick to respond, professional and courteous. I am happy with their service, and would not hesitate to use them again. Sebastian came on Sunday morning at 7.00am to see what needed to be done on the hardwood flooring. That week after giving the go ahead, he was there on Wednesday to work on the flooring. The company used Bona Traffic HD on the ... More
From the start to finish, I have found this company quick to respond, professional and courteous. I am happy with their service, and would not hesitate to use them again. Sebastian came on Sunday morning at 7.00am to see what needed to be done on the hardwood flooring. That week after giving the go ahead, he was there on Wednesday to work on the flooring. The company used Bona Traffic HD on the floors which is a premium product. It has been a worry free experience. Less
Top quality work with Sebastien and team.
We recently had our stairs sanded and refinished. Tyler and his crew were on time, professional, and completed the work in the allotted time. A very positive experience!!!
We found NewRidge on the internet, and, after reading the reviews, we decided to have them give us a quote on our job which included the following: installing new risers on stairs, refinishing hardwood flooring and stairs, and matching the stain on the adjacent flooring. Scott replied promptly and Matt came to assess the scope of work. He was polite, thorough and extremely knowledgeable. We immed... More
We found NewRidge on the internet, and, after reading the reviews, we decided to have them give us a quote on our job which included the following: installing new risers on stairs, refinishing hardwood flooring and stairs, and matching the stain on the adjacent flooring. Scott replied promptly and Matt came to assess the scope of work. He was polite, thorough and extremely knowledgeable. We immediately felt confident in his ability to complete the work. We were not disappointed. Matt completed the job in the time specified in the quote. He was professional, punctual, tidy, and considerate. Matt’s workmanship and attention to detail were outstanding. We would highly recommend Matt and NewRidge for hardwood refinishing. Less
I couldn't be happier with my new hardwood stairs and refinished hardwood floors. I renovated my entire house and get the most compliments on my stairs and hardwood floors. Lory and Radu did a fantastic job! Thank you!
We worked through Scott at NewRidge and found him to be very responsive and service oriented. He referred us to an excellent refinisher, Sebastian who with his two sons have years of experience. Sebastian came to the house two times prior to the job start and most importantly provided us with samples of various finishes close to our expectations and recommended the right finish based on his exten... More
We worked through Scott at NewRidge and found him to be very responsive and service oriented. He referred us to an excellent refinisher, Sebastian who with his two sons have years of experience. Sebastian came to the house two times prior to the job start and most importantly provided us with samples of various finishes close to our expectations and recommended the right finish based on his extensive experience. The job was done while we were away with no security concerns and he provided video during the job showing his progress. The job was done within the time frame given and he provided numerous implemented suggestions to improve the overall results. Cost of the project was reasonable based on comparison with other contractors. Overall we were extremely pleased with the end result, receiving many positive comments from our neighbors. We would highly recommend Sebastian and the NewRidge Group referral service. Less
Excellent job, fast, quality, efficient, communicative throughout the process. Very happy with the result. Would absolutely work with them again
We had our whole first floor refinished with Matt from NewRidge. It was badly damaged in some areas and two rooms needed to have new floor put in to match the old floors. After having them sanded down and stained they came out looking beautiful and really create an impact now. The workmanship and attention to detail is why I would choose NewRidge again.
Exceptionally impressed with the service from New Ridge and Matt. We're two years into our house renovation and New Ridge is hands down the best contractor we've worked with. Matt finished our floating stairs and they're perfect. Exceptional attention to detail - including discussing how the skylight would affect the drying rate and suggesting he arrive much earlier or later on the final day such... More
Exceptionally impressed with the service from New Ridge and Matt. We're two years into our house renovation and New Ridge is hands down the best contractor we've worked with. Matt finished our floating stairs and they're perfect. Exceptional attention to detail - including discussing how the skylight would affect the drying rate and suggesting he arrive much earlier or later on the final day such that the sun had past. Highly recommended. Less
We can't say enough about our beautiful refinished floors and new staircase! Our tired worn out floors look BRAND NEW and our stair case is now a work of art. The attention to detail, the quality of work and the personal interest that was taken in making sure we were happy was phenomenal! It's rare to find people that care and take pride in their work...we were very fortunate to find Lory, Ra... More
We can't say enough about our beautiful refinished floors and new staircase! Our tired worn out floors look BRAND NEW and our stair case is now a work of art. The attention to detail, the quality of work and the personal interest that was taken in making sure we were happy was phenomenal! It's rare to find people that care and take pride in their work...we were very fortunate to find Lory, Radu and their team. We are beyond happy with our house..it was worth every penny! Many many thanks! Less
We recently had our hardwood floors refinished and new hardwood stairway was installed. Our experience was very positive. Lory and her crew provided a carefully detailed explanation of their recommendations. The work was completed very well and in a timely manner. Everyone was friendly and informative about their work They were extremely tidy and did their best to reduce the spread of dust . Th... More
We recently had our hardwood floors refinished and new hardwood stairway was installed. Our experience was very positive. Lory and her crew provided a carefully detailed explanation of their recommendations. The work was completed very well and in a timely manner. Everyone was friendly and informative about their work They were extremely tidy and did their best to reduce the spread of dust . The finished project looks great. We are very pleased. Less
We are beyond happy with how our flooring project turned out! From the very first correspondence with Scott, to our interactions with Matt who was the contractor for our project, everything was very professional, thorough, and straight forward. Matt was consistently punctual when showing up and he was really easy to work with. As we were hesitant on which stain to go with, Matt showed patience an... More
We are beyond happy with how our flooring project turned out! From the very first correspondence with Scott, to our interactions with Matt who was the contractor for our project, everything was very professional, thorough, and straight forward. Matt was consistently punctual when showing up and he was really easy to work with. As we were hesitant on which stain to go with, Matt showed patience and offered to sample multiple stains on our floor before making the final decision. Our project consisted of sanding and re-staining existing hardwood floors and it’s amazing the difference it made! Matt’s flooring expertise are amazing and we would highly recommended this company, specifically Matt, for your next flooring project! Less
Sebastian and teams were excellent! We recently moved into our new home and the floors were in rough shape due to years of neglect. Now our floors are absolutely beautiful. They were incredibly professional & all work was done on time and budget.
The job was finished on time and on budget, our refinished stairs look great. The crew was very professional and tidy. Highly recommended!
Matt and NewRidge Refinishing Group did an absolute amazing job from start to finish on our latest home project! I would recommend Matt (and Scott) for any hardwood work you might have (new / refinishing) within your own home. Thanks guys!
I could not be more impressed by the level of service or the quality of the workmanship. We had Matt come to quote to install new oak hardwood and refinish adjacent 30 year old floors. He approached the project as if it was his home. He provided recommendations and informed us of all the pros and cons of each decision. I felt that he never compromised quality and completed the job on time and on ... More
I could not be more impressed by the level of service or the quality of the workmanship. We had Matt come to quote to install new oak hardwood and refinish adjacent 30 year old floors. He approached the project as if it was his home. He provided recommendations and informed us of all the pros and cons of each decision. I felt that he never compromised quality and completed the job on time and on budget. I would not hesitate in referring this company to my friends and family. Less
Duke did a fabulous job matching the stain colour and finish on our new oak stairs and rail to our hickory hand-scraped hardwood floor. I would highly recommend NewRidge Refinishing Group, not just for how well the job was completed but also for their efficiency, professionalism and geniality. Starting with my first inquiry regarding the project Scott provided quick responses to all my questions.
I had my floors sanded and refinished from NewRidge last month. The floors look absolutely amazing and are even better than a new floor install. The contractor in my area was Duke and I will say that this guy and his team are skilled artists. They had a very tight schedule to work with and they made it happen right on time. I can’t say enough good things about Duke and NewRidge!!! I highly recomm... More
I had my floors sanded and refinished from NewRidge last month. The floors look absolutely amazing and are even better than a new floor install. The contractor in my area was Duke and I will say that this guy and his team are skilled artists. They had a very tight schedule to work with and they made it happen right on time. I can’t say enough good things about Duke and NewRidge!!! I highly recommend their services. Less
Very helpful with recommendations. Job well done
I highly recommend NewRidge Refinishing either for refinishing old floors or installing new ones. Sebastian did an excellent job at our house and Scott was always responsive. They were quick, efficient and responded no matter when I sent them messages. Very impressive service!
Matt's work was amazing. Quick, efficient, clean, and excellent final product. Wow! No question this is the best worker we've ever had.
Duke and his crew refinished 3 hardwood bedroom floors in our home. He took them from a light red oak to a dark walnut and did an excellent job. Duke was efficient, responsive and highly skilled. I would definitely recommend NewRidge for flooring needs.
We had 3 red oak bedroom floors in our new home that didn't match the rest of the dark flooring in the house. Duke sanded, stained and refinished them to a dark walnut colour and did an excellent job-- they look awesome and tie the whole upstairs together now. Duke's 2-man crew finished much quicker than I anticipated, too, which was great, and he was very responsive when I had any questions. I w... More
We had 3 red oak bedroom floors in our new home that didn't match the rest of the dark flooring in the house. Duke sanded, stained and refinished them to a dark walnut colour and did an excellent job-- they look awesome and tie the whole upstairs together now. Duke's 2-man crew finished much quicker than I anticipated, too, which was great, and he was very responsive when I had any questions. I would definitely recommend NewRidge Refinishing and would go with them for any future flooring projects. Less
Great service! Would use them again and would recommend them.
Sebastian and his crew refinished the second floor of our house from May 17-19. We are very happy with the finished product. Sebastian and his crew were exceptionally clean and tidy and, while there was a little dust for us to clean up it was way, way less than we expected. Sebastian advised us against removing the existing quarter-round because he said he could sand up to the quarter-round wi... More
Sebastian and his crew refinished the second floor of our house from May 17-19. We are very happy with the finished product. Sebastian and his crew were exceptionally clean and tidy and, while there was a little dust for us to clean up it was way, way less than we expected. Sebastian advised us against removing the existing quarter-round because he said he could sand up to the quarter-round without leaving a line of old finish and without damaging the quarter-round. This was excellent advice that we followed (we did touch up a couple of spots of the quarter-round but it was insignificant) and we saved a fair bit of money by following his advice. Very happy with Newridge/Sebastian and his crew. Also, very easy to deal with Scott in the front office for quotes, etc. Less
We used NewRidge to refinish our living room, dining room, family room, stairs and master bedroom. Communication was quick and responsive. They showed when they said they would and all our floors look new again! Matt was fantastic, taking the time to make sure we knew what to do and when. He is a true professional who knows his stuff. This was a great experience. Thank you Scott and Matt!
Scott from NewRidge Refinishing will not only meet but it will exceed your expectations. I am very happy with each and every project that we are working with. Always a pleasure, easy communication, and accessibility along with the craftsmanship seals each and every time the deal. With no hesitation, I do recommend their services to friends and family members.
They did a great job on some older maple floors and were very reliable.
Sebastian has done an amazing work on our floor. Such a nice and professional person, knowledgeable, honest, efficient and on time. Reasonable price (compared to other quotes I got) and excellent results (refinishing two floors of hardwood). Thank you!!!
This is our 2nd time using NewRidge, Matt is absolutely awesome!! Matt is exceptionally talented when it comes to fixing and refinishing hardwood floors. Finding a missing wall that left a hole in the floor after the carpet had been removed didn’t faze Matt at all, looks like it was never there to begin with. His attention to detail is phenomenal; he added door trim in places we forgot about. He... More
This is our 2nd time using NewRidge, Matt is absolutely awesome!! Matt is exceptionally talented when it comes to fixing and refinishing hardwood floors. Finding a missing wall that left a hole in the floor after the carpet had been removed didn’t faze Matt at all, looks like it was never there to begin with. His attention to detail is phenomenal; he added door trim in places we forgot about. He left our home immaculate after each day, allowing us to get some painting done in the eve. This is a company when you find them you keep their business card for life. They are that good!!! Thanks so much for your hard work Matt, the floors look beautiful, what an incredible job!! Less
We recently had a major problem with our contractor who did not know how to build our stairs correctly and it turned out to be a safety hazard. We contacted NewRidge given their reputation and we were immediately impressed. Scott and Keen responded to our emergency request immediately. Keen came over and provide us with important feedback, solutions and explained to us how it was to be done. ... More
We recently had a major problem with our contractor who did not know how to build our stairs correctly and it turned out to be a safety hazard. We contacted NewRidge given their reputation and we were immediately impressed. Scott and Keen responded to our emergency request immediately. Keen came over and provide us with important feedback, solutions and explained to us how it was to be done. NewRidge communicated the timelines and quotes very clearly and completed the work right on time. During this process my family did not have to worry one bit. The completed work was beautiful and sturdy. Friends, family, neighbours and our handy persons has commented how well the stairs were done. Thank you so much Scott and Keen!!! Less
Patrick and his team refinished my staircase and they were excellent. Very friendly, reliable and professional. A fantastic company to deal with from start to finish.
Keen and his team were very professional and easy to work with. They were competitively priced and did a great job sanding and staining our existing hardwood floors, as well as installing some new hardwood and baseboards. We would definitely use New Ridge's services again.