based on 175 reviews
Ally was the most amazing person to rent from. From the initial contact to the end was outstanding! She does delivery but at the time we wanted to pick up she didn’t have anyone. Ally being the angel she is arranged for a taxi from the hotel to come pick it up then a taxi back to the hotel after we dropped it off. We ended up needing to extend an extra day and it was so simple and easy! She helpe... More
Ally was the most amazing person to rent from. From the initial contact to the end was outstanding! She does delivery but at the time we wanted to pick up she didn’t have anyone. Ally being the angel she is arranged for a taxi from the hotel to come pick it up then a taxi back to the hotel after we dropped it off. We ended up needing to extend an extra day and it was so simple and easy! She helped with what to do with being pulled over. Gave us beach and food recommendations. We didn’t need to leave a passport or an Id which is a plus since majority of places do and I do not feel comfortable leaving my passport while in a different country. Overall absolutely wonderful experience. She even had different options of scooters for rent and we were able to get the cute little blue one I wanted. Ally made my fiancé and I’s trip to Tulum absolutely perfect!! Ally is an abundance of knowledge and my only regret is not utilizing her expertise to its fullest. Less
I love this place! Renting was very easy, Ally was so understanding with me and my husband. We were renting for week at a time and she was very responsive and informed us on rules and regulations. I HIGHLY recommend!!! After a few days of rain we wanted to rent again but she was sold out. My husband and I refuse to rent from anyone else. We will always rent from here!!! Thanks again Ally 😎
Ally is absolutely fantastic - very accommodating, kind and genuinely cares about your experience. The scooters were in excellent condition and drop wonderfully. Highly recommend.
Ally is amazing, the scooters are perfect and the prices are fair. Ally is the only one in Tulum who gives the scooters without a deposit, which I prefer.
Ally did a great job communicating pick up and drop off locations. She offered extremely helpful videos and recommendations for all activities and food around Tulum. Honestly, renting a scooter from Ally made my experience in Tulum so much better than it was going to be. It started off pretty bad with the extremely pricey taxi prices. Happy I rented a scooter - hopefully services like hers keep T... More
Ally did a great job communicating pick up and drop off locations. She offered extremely helpful videos and recommendations for all activities and food around Tulum. Honestly, renting a scooter from Ally made my experience in Tulum so much better than it was going to be. It started off pretty bad with the extremely pricey taxi prices. Happy I rented a scooter - hopefully services like hers keep Tulum afloat Less
Ally is amazing! Please do yourself a favor when you are in Tulum and get in contact with her!
The whole experience was amazing. No complaints. This should be a 10 star rating!!!
From the first contact via WhatsApp on, Ally has been guiding us through our amazing experience in Tulum. Her advice regarding special traffic rules, dealing with cops and other information making us feel a lot safer. After the registration we met her in person and got to know her as a kind, caring and wholehearted woman. She gave us advices about local restaurants, beaches, secret locations and ... More
From the first contact via WhatsApp on, Ally has been guiding us through our amazing experience in Tulum. Her advice regarding special traffic rules, dealing with cops and other information making us feel a lot safer. After the registration we met her in person and got to know her as a kind, caring and wholehearted woman. She gave us advices about local restaurants, beaches, secret locations and more. All in all we are very glad to have met her and can recommend this scooter rent 100%. Less
Ally was very helpful with all questions about the traffic and rules in Tulúm and even further she gave good tips for trips in the area.
Perfect Service! Ally was so great and helpful in every situation. You can’t go wrong with choosing her rental!
It was such a great time in Tulum. Ally has always been there for us. Very professional and sympathetic.
It’s not just about the company, it’s about the people behind it…because lets face it when the rubber hits the road (literally when renting a vehicle….haha) its important to know who’s got your back when your in another country. Ally and her team are hands down the most dependable, heartfelt, caring and trustworthy people you can work with in Tulum. Ally goes above and beyond in everything she ... More
It’s not just about the company, it’s about the people behind it…because lets face it when the rubber hits the road (literally when renting a vehicle….haha) its important to know who’s got your back when your in another country. Ally and her team are hands down the most dependable, heartfelt, caring and trustworthy people you can work with in Tulum. Ally goes above and beyond in everything she does. It’s simple really, a beautiful woman with an amazing business acumen wishes to provide the very best experience in Tulum for her customers. Working over the years many times with Rent a Scooter Tulum, Ally, and her team , each engagement has always felt like more than just a transaction. No matter what myself, family or friends have needed, they are a huge and knowledgeable resource of all things Tulum and are WILLING and WANTING to help. If you want great pricing, unrivaled service, and a caring, loving team to assist you in making your adventure truly epic……Ally and her team at Rent A Scooter Tulum are the ONLY dependable option. Less
Best communication out there. The bike was super fun and she was very helpful. We asked for an extra day and she made it very easy to keep it the extra time. 100% would recommend and definitely will use again when I visit again.
Amazing ! Don’t hesitate and rent with Ally. She’s very helpful and gives tips to make your experience better :)
Incredibly easy process renting here! Highly recommended if you’re looking to have fun getting around on scooter. ⭐️⭐️⭐️⭐️⭐️
Rental experience was flawless. Ally is an invaluable source of anything Tulum. Her information on driving and dealing with authorities is truly useful. As a bonus you get a review of Tulum places, from restaurants to beach clubs, hotels etc. Five big stars!!!
had a beautiful experience with the bikes and Ally was very helpful and responsive the entire time. She really went out of her way and exceeded expectations by helping my group and i find new things to do aside from renting the bikes. I will definitely come back to Ally for my next trip. Although it was rainy; it was so much fun riding and also very convenient!! One of us got aick so we had to ma... More
had a beautiful experience with the bikes and Ally was very helpful and responsive the entire time. She really went out of her way and exceeded expectations by helping my group and i find new things to do aside from renting the bikes. I will definitely come back to Ally for my next trip. Although it was rainy; it was so much fun riding and also very convenient!! One of us got aick so we had to make some trips to the stores and with the bikes this was easy! Gas is also insanely cheap in my opinion; we only had to fill up once to return the bikes. Less
La Veleta what a great easy service for Mexico. I had visited Tulum before and ended up not renting a scooter for different reasons. Searching online found this company, which wasn't easy to find, but ended up getting a quote, straight forward information, had arranged delivery and pickup service, and the customer service was great. La Veleta has an educational video on basic driving rules and... More
La Veleta what a great easy service for Mexico. I had visited Tulum before and ended up not renting a scooter for different reasons. Searching online found this company, which wasn't easy to find, but ended up getting a quote, straight forward information, had arranged delivery and pickup service, and the customer service was great. La Veleta has an educational video on basic driving rules and laws in Mexico. Thank you La Veleta for making this easy and one less thing we needed to worry about upon arrival! Less
Excellent service from Ally, who is by far the best contact to have in Tulum and Riviera Maya. She will always be there for you. Her rental process is A1 and very efficient. You won't rent from anyone else after that. She can also teach you how to dance 😉✨️
The whole experience was really well orchestrated and organized. Ally was very helpful, professional and available. I definitely recommend her services and can’t wait to work with her in the future !!
🌟 Amazing Scooter Rental Experience with Ally in Tulum! 🌟 We had an incredible experience renting scooters from Ally in Tulum! From start to finish, Ally was more than just a rental provider—she was a true friend and guide in an unfamiliar place. Ally was incredibly accommodating, making the rental process smooth and hassle-free. The scooters were in excellent condition, and her helpful tips ... More
🌟 Amazing Scooter Rental Experience with Ally in Tulum! 🌟 We had an incredible experience renting scooters from Ally in Tulum! From start to finish, Ally was more than just a rental provider—she was a true friend and guide in an unfamiliar place. Ally was incredibly accommodating, making the rental process smooth and hassle-free. The scooters were in excellent condition, and her helpful tips on the best routes and local hotspots made our adventure even better. Her resourcefulness and responsiveness were unmatched. Whenever we had questions or needed assistance, Ally was quick to respond and eager to help. Her local knowledge and friendly demeanor made us feel comfortable and confident during our trip. If you're looking for a reliable and enjoyable scooter rental experience in Tulum, Ally is the person to go to. She truly made our trip unforgettable, and we couldn't have asked for a better experience. Thank you, Ally, for your outstanding service and hospitality! We really loved meeting you. Hoping to meet you again soon! Cheers Less
I had an amazing experience renting from them, again! Highly recommend them when visiting Tulum.
Ally makes renting in Tulum as easy and efficient as you can possibly get! I will be renting from her again, and telling my friends!
Ally and her team provided amazing service! Rented a scooter from them and initially, they didn’t have the type I wanted; so a day later they called me when my preference was available, and went out of their way to meet up with me and make the switch! Her advice and video about Tulum was like my guide and gave me a much better understanding of the area and how to act and drive around without bein... More
Ally and her team provided amazing service! Rented a scooter from them and initially, they didn’t have the type I wanted; so a day later they called me when my preference was available, and went out of their way to meet up with me and make the switch! Her advice and video about Tulum was like my guide and gave me a much better understanding of the area and how to act and drive around without being a target. Her guide also gave me other things to check out including Cenotes and other activities… I highly recommend them! Less
Ich kann Ally nur empfehlen. Einfach der place to be!!! Wir waren bei 5 verschiedenen Roller Verleihe und alle wollten einen Deposit von 200-300$ und den Reisepass. Aber keine Kopie vom Reisepass sondern den Reisepass musste man abgeben! Dann haben wir zum Glück Ally gefunden. Sie war pünktlich, sehr freundlich und es lief alles ohne Probleme. Kein Deposit von 200-300$. Kein Reisepass und der Pre... More
Ich kann Ally nur empfehlen. Einfach der place to be!!! Wir waren bei 5 verschiedenen Roller Verleihe und alle wollten einen Deposit von 200-300$ und den Reisepass. Aber keine Kopie vom Reisepass sondern den Reisepass musste man abgeben! Dann haben wir zum Glück Ally gefunden. Sie war pünktlich, sehr freundlich und es lief alles ohne Probleme. Kein Deposit von 200-300$. Kein Reisepass und der Preis war auch fair! Zudem gab Ally uns alle nötigen Tipps und Tricks rund um Tulum. Man konnte sie immer kontaktieren sie antwortete schnell und sie hilft immer weiter. Kann es wirklich nur empfehlen! Less
Ally was wonderful and everything went really smoothly with the pickup and drop-off! Scooter was in great condition and everything! Thank you again ally!
Amazing experience with Ally! I felt so safe and she made the process so simple. This is your spot! If you need a scooter there’s no where else to go ❤️❤️ thank you!
Ally is the absolute best connection to have in Tulúm. My friends and I wanted cheap mopeds and lucked up and found this beautiful soul. Not only was there no deposit (most places charge $200 USD), renting from her came with perks. She gave us suggestions on where to go and what to do while we were there, and actually connected with us on a personal level. This woman is genuine and provides the b... More
Ally is the absolute best connection to have in Tulúm. My friends and I wanted cheap mopeds and lucked up and found this beautiful soul. Not only was there no deposit (most places charge $200 USD), renting from her came with perks. She gave us suggestions on where to go and what to do while we were there, and actually connected with us on a personal level. This woman is genuine and provides the best service, she always responded quickly and with a personal touch. We came back to tulum(after missing our flight) and rented from her again. It’s easily the best deal in tulum. Thank you Ally! Sending love from the states 🫶🏼 Less
I have rented scooters (and an ATV for a few days once) from Ally three times over the last two years, each time for several weeks. I have also known Ally as a friend for the last 3.5 years while I’ve been coming back and forth to Tulum. All that to say: Ally is the absolute best and I’d highly recommend renting from her. Ally is really well plugged into the Tulum community. She knows the area e... More
I have rented scooters (and an ATV for a few days once) from Ally three times over the last two years, each time for several weeks. I have also known Ally as a friend for the last 3.5 years while I’ve been coming back and forth to Tulum. All that to say: Ally is the absolute best and I’d highly recommend renting from her. Ally is really well plugged into the Tulum community. She knows the area extremely well (she’s been living here for years and even wrote a book about traveling to Tulum) and is just extremely friendly and personable. She’s a genuinely nice person and believes in treating her customers fairly and making their experience in Tulum the best it can be. I have been coming back and forth to Tulum for years, so I’m familiar with the scooter rental options available here. Compared to the other scooter rental services in Tulum, this spot is at a really good price point. It makes advance-booking and pickup/dropoff super easy, and it doesn’t make you leave your passport. Most scooter businesses tell you nothing about driving a scooter in Tulum before you do it, whereas Ally has created short videos that you need to watch before renting and will tell you all the important details to make your experience driving in Tulum smooth. I’ve been driving here for years and learned new things from her videos about smoother ways to deal with the police. Collectively, I have probably rented from Rent A Scooter for a total of two months’ time, and I’ve never had a single issue with the scooters. Great experience all around - which is why I call Ally up every time I come back and make sure she has a scooter available for me! Less
I recently rented an ATV from this company(ally, and it was an outstanding experience! The booking process was smooth, the staff was friendly and knowledgeable, and the ATVs were in excellent condition. Exploring the trails was thrilling, and the scenery was breathtaking. Highly recommend for a fun and adventurous outing!
Ally was great! She made the whole experience of renting a moped and quad bike very easy and stress free. Not only did she drop off and pick up the vehicles but she helped us with recommendations and accommodated any worries we had. Thank you again Ally - would definitely recommend.
Excellent service, great advisor, outstanding host. Great experience with her. Will only come rental from her.
Wonderful experience
Wonderful experience! Super friendly and helpful
If you are looking to rent a scooter in Tulum you NEED to come here. Anything that you need they respond back immediately and the service is top notch all around. They also provide a lot of great information about the best places to visit, places to avoid (safety), and a lot of great local tips. Renting from here definitely made my experience in Tulum better. Anyone I know that comes to Tulum in ... More
If you are looking to rent a scooter in Tulum you NEED to come here. Anything that you need they respond back immediately and the service is top notch all around. They also provide a lot of great information about the best places to visit, places to avoid (safety), and a lot of great local tips. Renting from here definitely made my experience in Tulum better. Anyone I know that comes to Tulum in the future will definitely be sent here to rent a scooter. Less
Ally is great. You are getting great value from this rental, she will share her wealth of knowledge to give you the best advice on what to do in town.
Great experience, Ally was a fantastic help for myself and our group throughout our trip. Highly recommend, would rent from here again for sure.
The best and uncomplicated scooter rental we ever had👍we liked the scooter and the communication 😎
First time in Tulum and it was a Godsend that I stumbled upon Aly and her rent a scooter business. The sign up process was fast and so informative that I felt more confident scooting around a new environment. She also gave us a myriad of suggestions on fun things to do in the area and was very helpful in general. 10 out of 10 would recommend!!:)
Very good experience, fast and easy booking. Enjoyed out rental process, highly recommend booking for tulum transportation.
Super helpful with our scooter rental! A lot of informational videos to help guide you. Very nice thank you!
Great experience. Communicating was great, pick up and return was super easy and Ally was a pleasure to work with. She gave great advice and suggesting where to eat, shop etc.
Ally was amazing and had the most beautiful energy. She was so helpful, responsive, and communicative. Our scooter worked great & even had a name- we loved Mike haha. She helped us with recommendations of things to do & places to eat.
We chose to rent a scooter through Ally because she was very transparent about the rental process, very kind, and we wanted to support a women owned business!!! She answered all our questions about Tulum even after we returned our rental which was so nice of her. We would recommend her to anyone!
Renting from Ally was a smooth and easy experience. If you speak little or even no Spanish no problem at all. She includes videos for local spots and even dealing with the police if it happens. It was only about $40 for scooter rental for the entire day and trust me, you want to get one here. If I visit Tulum again I will definitely be renting from her. No passport or large deposit needed to ren... More
Renting from Ally was a smooth and easy experience. If you speak little or even no Spanish no problem at all. She includes videos for local spots and even dealing with the police if it happens. It was only about $40 for scooter rental for the entire day and trust me, you want to get one here. If I visit Tulum again I will definitely be renting from her. No passport or large deposit needed to rent either! Less
Ally was nothing short of amazing from the start to end of our trip in Tulum. She had a ton of recommendations based on our interests. Her scooters were great, and the rental process was quick and easy. Best scooter rental spot in Tulum! Highly Recommend!
Awesome experience!!! Ally was wonderful from start to finish. She provided easy instructions and was very helpful with recommendations to enjoy tulum to the fullest. Definitely the best rental company here.
Incredible experience renting from Allie. Great communication and great mopeds/ATVs. Best prices I found in the area. I will only rent from here when I’m in town
Our experience renting from Ally was perfect. Highly recommend. Good and friendly communication. She also gave a lot of tips and tricks to driving in Tulum and experiencing this town!
Ally was super friendly and helpful. communication was great too and she gave us so much help besides the scooter rental itself. 5/5
Je recommande, aucun soucis très serviable et disponible
Renting a scooter from Rent A Scooter Tulum - La Veleta was so so great. Ally made the experience easy, affordable, and worry free. She provided excellent advice via videos about getting around Tulum and how to handle any interactions with the police. Luckily we didn't need any of the tips she gave us on that one, but it was still reassuring to have. Ally also communicated via voice message in ... More
Renting a scooter from Rent A Scooter Tulum - La Veleta was so so great. Ally made the experience easy, affordable, and worry free. She provided excellent advice via videos about getting around Tulum and how to handle any interactions with the police. Luckily we didn't need any of the tips she gave us on that one, but it was still reassuring to have. Ally also communicated via voice message in WhatsApp! which was a bonus cause we got to hear her excitement and her friendliness without meeting her in person If you want to rent scooters while you're in Tulum, definitely rent from here! Less
The best place I've ever rented a bike from! Ally was really great to deal with, always responded quickly to messages and also went above and beyond with all her videos which provided info about driving in Mexico plus additional info about nearby attractions. She also provided a Google map with her fav places which definitely enchanced my stay in Tulum :) Thanks, really great service! :)
⭐⭐⭐⭐⭐ I had an incredible experience renting a scooter from Ally. From start to finish, everything was seamless. The booking process was straightforward, the staff was friendly and helpful, and the scooter itself was in excellent condition. I used the scooter to explore the city, and it was such a convenient and fun way to get around. The rental fee was very reasonable, especially considering t... More
⭐⭐⭐⭐⭐ I had an incredible experience renting a scooter from Ally. From start to finish, everything was seamless. The booking process was straightforward, the staff was friendly and helpful, and the scooter itself was in excellent condition. I used the scooter to explore the city, and it was such a convenient and fun way to get around. The rental fee was very reasonable, especially considering the freedom and flexibility it provided. I highly recommend Ally to anyone looking for a convenient and enjoyable way to explore the city. I'll definitely be renting from them again on my next visit! Less
Great experience with this company! They were very accommodating during our stay. Ally was also so sweet and helpful, thank you so much for making this such an easy experience ;)
We cannot say enough great things about Allie and her scooter service. Not only was she honest and kind when communicating but she was able to help us last minute book even when she was away from home. Her Tulum advice and information is INVALUABLE and her service is the best around. Don’t bother looking elsewhere, this is your rental company right here. Fast. Safe. Honest. Reliable. And painle... More
We cannot say enough great things about Allie and her scooter service. Not only was she honest and kind when communicating but she was able to help us last minute book even when she was away from home. Her Tulum advice and information is INVALUABLE and her service is the best around. Don’t bother looking elsewhere, this is your rental company right here. Fast. Safe. Honest. Reliable. And painless. If I could give her 10 stars I would!! The best part of our Tulum trip by far was renting from Allie and learning from her. Less
Awesome customer service. Easy pick up and drop off. I recommend to anyone that needs to get around without the hassle.
Ally is absolutely amazing! She goes above and beyond. She gave us great tips when it comes to gluten free and vegan options in Tulum. She is so kind and is a pleasure to communicate with! This is the best place to get your scooter!!!
Perfect! We rented a 150 scooter, we ran into a tiny issue at some point but they sent someone almost instantly. By far the best rental service I have used. Enjoy!
Ally was always quick to respond and so friendly! She made me feel super comfortable and prepared to drive the moped in another country. Will definitely be renting from her again next time I’m in Tulum!
best experience ever very easy to work with and super worth renting the scooter with aly super nice and helpful she will explain ever sing thing u need to know about, will be come back and renting them again
Whippin this ATV around Tulum was a lotta fun. Ally gave all the tips and tricks needed and even shared helpful videos she made herself. Got me everywhere I needed to go and gas was real cheap. Even got the ATV delivered to my air bnb and picked up in front of my bus station. The price was good and the insurance seems top tier.
PLEASE do yourself a favor and READ THIS REVIEW before making a decision. BEST vehicle rental service I’ve experienced throughout ANY of the 33 countries I’ve travelled to and SO MUCH MORE. Ally is an expat living in Tulum for a long time. She was able to give me a wide range of helpful resources throughout my trip, INCLUDING an iPhone to borrow for my entire stay after I broke my own at NO COST... More
PLEASE do yourself a favor and READ THIS REVIEW before making a decision. BEST vehicle rental service I’ve experienced throughout ANY of the 33 countries I’ve travelled to and SO MUCH MORE. Ally is an expat living in Tulum for a long time. She was able to give me a wide range of helpful resources throughout my trip, INCLUDING an iPhone to borrow for my entire stay after I broke my own at NO COST, easy hacks about dealing with the police (I had no trouble with them), and SO. MUCH. MORE. Pricing is more than fair and YOU ARE NOT REQUIRED TO LEAVE YOUR PASSPORT WITH HER, unlike many other service providers. Ally knows what challenges travelers like you and I face and does everything in her power to arm you with the facts, resources, service, and advice to ensure you have the trip of an absolute lifetime. I’ve never encountered a service provider who offers so much to the client while simultaneously being at a price point that a budget traveler like me can work with. It’s like getting a Lamborghini but paying for a used Honda Civic. I don’t know how she does it! As an online entrepreneur myself, I learned more from Ally about making your customer the #1 priority than I have in three years of running my own business. My one regret with Ally’s service is not utilizing her expertise more and ASKING QUESTIONS. You’ll be able to pick the brain of a published author who has written books on doing Tulum on a budget. Whether you’re staying at a resort or a traveling on a major budget, just know that by renting with Ally, you will receive much more than a rental vehicle. You may just get priceless memories too. Thank you so much! Less
THIS is where you want to rent your scooter!!! As a woman travelling alone, Ally was not only super helpful to give me tricks about navigating the city, but was also just a caring and kind person to talk to. Plus their bikes have GPS tracking, which helps in case your bike gets stolen! Book with them, don’t hesitate, this is the safest and best choice. ❤️
Ally from Rent A Scooter Tulum was such a wonderful resource to have. You get more than a scooter when renting from her. She was extremely communicative leading up to and during our trip. She is so knowledgeable about the area and gave us the best tips. In fact, she prepared us in ways we didn’t even consider. In addition to being so resourceful, she is an amazing person. We lucked out finding h... More
Ally from Rent A Scooter Tulum was such a wonderful resource to have. You get more than a scooter when renting from her. She was extremely communicative leading up to and during our trip. She is so knowledgeable about the area and gave us the best tips. In fact, she prepared us in ways we didn’t even consider. In addition to being so resourceful, she is an amazing person. We lucked out finding her for sure! Less
Great service and communication. Prices were very reasonable. Easy to pick up and drop off.
Great experience renting from this company! This shop is woman owned, she was incredibly helpful and friendly, besides providing my mobility in Tulum she really took care of my whole stay in the city, provided me with multiple beautiful spots for an enjoyable time. The scooters were well-maintained and made exploring the city a breeze. Definitely recommend, I would rent from her every time again.... More
Great experience renting from this company! This shop is woman owned, she was incredibly helpful and friendly, besides providing my mobility in Tulum she really took care of my whole stay in the city, provided me with multiple beautiful spots for an enjoyable time. The scooters were well-maintained and made exploring the city a breeze. Definitely recommend, I would rent from her every time again. She was always responding fast took my phone calls late at night - during a traffic stop by the police!! She is an English native speaker. She didn’t demand any kind of deposit neither money or personal documents like every other scooter renting company in Tulum. Less
Easy and fast access to the ATV. Ally is super friendly and helps you whatever you need. The best thing is that you don't need to give an ID neither a deposit for renting. 100% recommended.
GET YOUR SCOOTER HERE, and you’ll get much more than just the scooter. Ally feels like a friend who can help you with anything you need. Along with the scooter rental, she’ll provide more resources than you can think and preemptively answer questions you didn’t realize you had. And if your answers aren’t there, you can reach out and have a friendly conversation. She speaks fluent English so that... More
GET YOUR SCOOTER HERE, and you’ll get much more than just the scooter. Ally feels like a friend who can help you with anything you need. Along with the scooter rental, she’ll provide more resources than you can think and preemptively answer questions you didn’t realize you had. And if your answers aren’t there, you can reach out and have a friendly conversation. She speaks fluent English so that helped us a lot. The bike worked perfectly and the process was super easy and pretty cheap. She dropped it off personally to our hotel which was awesome. Less
Renting with Ally was a breeze! She was knowledgeable and quick to respond…just an all around great experience! Highly recommend! 10/10
We needed a scooter to get around. Unfortunately, they were completely booked with their units. Which says a lot about the type of customer service and business they run. Not only did Ally recommend another company (which is rare because competition), they helped me out when returning the scooter because the other company couldn't meet at our return time. Held the the scooter at her place and did... More
We needed a scooter to get around. Unfortunately, they were completely booked with their units. Which says a lot about the type of customer service and business they run. Not only did Ally recommend another company (which is rare because competition), they helped me out when returning the scooter because the other company couldn't meet at our return time. Held the the scooter at her place and did not return the key until it was confirmed my deposit had been returned. I mean, if that isn't going above and Beyond, I don't know what is. Without a doubt, I would recommend just off of pure integrity of the business. #1 in Tulum! Less
Great service and speedy communication. Highly recommend. Scooters were newer and the process was easy. The added insurance gave us peace of mind while renting them. Easy door to door service as well.
Good service, happy with the scooter.
Ally was amazing!! We had a blast with our scooters and rented for 2 days for $75 USD. She gives ample directions about how to be safe and have fun while in Tulum. Highly recommend!
Ally was great, super east and convenient, explained everything super well and taught us how to navigate tulum safely.
Ally est LA bonne personne pour un beau séjour à Tulum. Sa Joie de vivre et tous ses bons conseils vont illuminer vos journées ! Facilité d’accès, facilité de transaction Je recommande vivement 💫
A perfect experience with Ally ! An incredible feeling and a good scooter, that do the job to have 4 days in tulum. Also Ally is able to support you in all your requests and it’s soooo appreciable ! I 100% recommend to rent with her & her company for your trip !
I just don’t know how I would have gotten through my trip to tulum without ally . She offers a drop off service for a decent fee which was great because a cab to the smallest distance was about 45 - 65 bucks . When she came she greeted us with the warmest hugs . She gave us all the instructions we would need to use the scooters safely as well as how to avoids problems with the law officials . I’m... More
I just don’t know how I would have gotten through my trip to tulum without ally . She offers a drop off service for a decent fee which was great because a cab to the smallest distance was about 45 - 65 bucks . When she came she greeted us with the warmest hugs . She gave us all the instructions we would need to use the scooters safely as well as how to avoids problems with the law officials . I’m so glad I found this company because they were alot cheaper than all the others. The more days you rent for the better the deals . Ally also gave us all the great locations to visit for food and fun. I literally Texted with her each day for help with things that had nothing to do with renting scooters and she gladly assisted . Check out my Instagram for videos of my ride on Dennis (the scooter ) and all the places I ate at thanks to ally. She will see me again ! Thanks so much ally ! 😍. Til tok : minora1_13 . View for videos of all her recommendations for great eats and party’s . Less
Renting from Ally was such a breeze! Her communication was great and her recommendations were so helpful in giving us the best experience possible in Tulum! Definitely rent from her ❤️
Super easy and smooth process! Just communicate on whatsapp and the host is super responsive!
Aly was great to rent from and super responsive. We will definitely rent from her again. She also was always available and gave great recommendations. She also helped set up taxis too and from the airport. Seriously can’t thank her enough for everything!
We had such a great experience renting a scooter!! We got great recommendations for things to do in Tulum, awesome communication and so accommodating. I highly recommend renting from her!
This was such a great experience. Scooter was delivered to my hotel at the scheduled time. It was nice, full tank of gas, all electronics worked, and was so fun driving around the city. Several beautiful cenotes are within a couple miles of Tulum so if you’re on the fence, rent a scooter and go see the real city. Ally was an absolute pleasure to work with.
It was amazing. She was helpful, honest and welcoming. As well as showing us some great places to go visit. She’s a local so she knows what she doing.
I had an amazing 5-star experience renting from Ally / Rent A Scooter Tulum. The process was thorough and hassle-free. She knows the town very well. I chose the pick up and drop off time and had several ways to pay... I loved the videos with tips on riding/parking/where to go... and you do not have to leave your ID as collateral! There is a GPS tracker for safety... I will rent again and recomm... More
I had an amazing 5-star experience renting from Ally / Rent A Scooter Tulum. The process was thorough and hassle-free. She knows the town very well. I chose the pick up and drop off time and had several ways to pay... I loved the videos with tips on riding/parking/where to go... and you do not have to leave your ID as collateral! There is a GPS tracker for safety... I will rent again and recommend to everyone to rent there. Less
Ally's scooter rental is great! Ally is very responsive and friendly, the prices are better than others I found, and even include drop off, pick up and insurance services too!
I recently had the pleasure of renting a scooter from a company in Tulum, and I must say, the experience was nothing short of excellent. From the moment I arrived, I was greeted with warmth and professionalism, but what truly set this experience apart was the assistance I received from Ally. Her knowledge about the scooters and the local area was impressive. She didn't just handle the rental proc... More
I recently had the pleasure of renting a scooter from a company in Tulum, and I must say, the experience was nothing short of excellent. From the moment I arrived, I was greeted with warmth and professionalism, but what truly set this experience apart was the assistance I received from Ally. Her knowledge about the scooters and the local area was impressive. She didn't just handle the rental process smoothly; she went above and beyond, acting like a true concierge. Ally provided invaluable recommendations for exploring Tulum, from hidden gems to must-visit spots, ensuring my adventure was both unique and memorable. Less
I had the chance to travel a lot in my life and this is the best scooter rental I have experienced so far. Ally, the owner, is just amazing. The kindest individual that you will probably meet. Offer different way of payments, giving advices and tips, sharing personal contact to make your trip or your stay more pleasant. I really recommend every single person or group of people to rent scooters or... More
I had the chance to travel a lot in my life and this is the best scooter rental I have experienced so far. Ally, the owner, is just amazing. The kindest individual that you will probably meet. Offer different way of payments, giving advices and tips, sharing personal contact to make your trip or your stay more pleasant. I really recommend every single person or group of people to rent scooters or ATV with her. Less
Really great experience renting from Ally! The scooter was great and we didn’t have any issues. Easy pick up and drop off, lots of great tips and recommendations! Thank you Ally!
Super responsive, on top of it, great scooter and all around experience. Easy 👍🏻
I would recommend renting a scooter from Ally to anyone! My boyfriend and I had the best experience. She was super responsive and answered any questions we had. She was amazing to work with!! Next time we return to Tulum we’ll definitely be renting from her again!
Great service from start to finish, very helpful with any questions/queries about Tulum. 100% recommend!
Ally is so helpful and communicative every step of the way, we had a great experience with her and her team, would highly recommend using this rental, great price and service
I had an excellent experience renting a scooter from Ally. She was incredibly informative, providing detailed instructions and tips that made the rental process seamless. The scooter itself was great, and Aly helped immediately when a small issue arose. Aly's friendly personality made my trip so much better. I highly recommend her services for anyone looking for a reliable and knowledgeable scoot... More
I had an excellent experience renting a scooter from Ally. She was incredibly informative, providing detailed instructions and tips that made the rental process seamless. The scooter itself was great, and Aly helped immediately when a small issue arose. Aly's friendly personality made my trip so much better. I highly recommend her services for anyone looking for a reliable and knowledgeable scooter rental. Five stars without a doubt! Less
My boyfriend and I rented a scooter from Allie for our Tulum trip, she was so helpful. We looked at a few places to get scooters and hers was the most affordable option. She also gave us ideas on what to do around the tulum area and what events were happening on certain nights. She responded quickly and every place she recommended was so amazing. Book a scooter with her!
Allie was very helpful with booking our scooter and was definitely one of the most affordable options. She also responded very quickly and was quick to give us ideas for our itinerary, and just stuff to do around Tulum!
This was the right choice for my scooter rental in Tulum. We shopped around a bit because we were renting for more than two weeks. Ally made things so easy and straightforward, professional and accommodating - it was a no-brainer to rent from her. Her prices were more than fair and she was a WEALTH of information. Rent A Scooter Tulum is the way to go. Thank you, Ally!
First of all, Ally is a very nice and interesting person. She offers the best rates for scooter rentals in Tulum (yes, I checked all of them). The scooters are well maintained. This option is also good for people coming from the United States because you can pay through Venmo or Zelle. I couldn’t wish for a better experience. Thank you, Ally!
Such a great experience renting a scooter from Ally while in Tulum for the week! The entire process from inquiring to returning the scooter was simple and seamless. The scooter was nearly new, in great condition, came with insurance & an airtag for tracking incase it went missing. For a small charge the scooter was delivered and picked up from my door which was a huge help and much cheaper than c... More
Such a great experience renting a scooter from Ally while in Tulum for the week! The entire process from inquiring to returning the scooter was simple and seamless. The scooter was nearly new, in great condition, came with insurance & an airtag for tracking incase it went missing. For a small charge the scooter was delivered and picked up from my door which was a huge help and much cheaper than cabbing to/from the pickup location. Ally also provided me many details about how to negotiate if ever pulled over and made me feel as if I had a local friend looking out for me, which has never been the case when renting vehicles abroad. I highly recommend renting a scooter or ATV from Ally and will certainly be renting from her anytime I am in Tulum. Less
Sehr nett und hilfsbereit, der Ablauf ist sehr simpel ohne Papierkram alles über Whatsapp. Sehr transparent und vertrauenswürdig!
Getting around tulum was so much easier using an atv. The renting process was very easy and seamless. The price was a bit cheaper compared to other rentals around the area. Would definitely rent from here again and highly recommend for others too.
If you’re looking at scooter rentals in Tulum, we 110% recommend going with Ally! She was the first friendly face we came across when arriving in the very overwhelming Tulum..she gave us sooo many helpful tips to stay safe, and to avoid any fines by being wary of certain roads which are one way (but aren’t labeled as so on Google maps)! She also recommended places to go and ways to avoid spending... More
If you’re looking at scooter rentals in Tulum, we 110% recommend going with Ally! She was the first friendly face we came across when arriving in the very overwhelming Tulum..she gave us sooo many helpful tips to stay safe, and to avoid any fines by being wary of certain roads which are one way (but aren’t labeled as so on Google maps)! She also recommended places to go and ways to avoid spending more money, and because of these tips, we ended up absolutely loving Tulum! One thing we would recommend for other tourists is avoid driving in typical peak hour traffic around town - it is absolutely hectic and that’s where you would be most likely to run into any troubles! Otherwise, hiring a scooter with Ally is by far the best way to go and enjoy the wonderful Tulum! ☺️ Less
Renting a scooter in Tulum, look no further than Ally. Great comms both in terms of payment/repayment of deposit and a host of recommendations on where to go and how to get there.
Great experience renting an atv. Communicative and transparent. Easy pick up and drop off.
We zijn goed en netjes geholpen bij de scooter verhuur! Wij hebben zelf een rondje gereden door Tulúm, de Cenote en in de middag het strand bezocht. De kunt de scooter makkelijk kwijt bij een van de grote strandtenten! De scooter was nieuw dus deze reed fantastisch !
The best scooter rental company in tulum! The owner is awesome to work with and great at communicating instructions
Amazing experience! Loved every minute of my rental! Will be back!
Very easy and acceptable scooter rental. Ally was very helpful and lovely! We definitely recommend this place if you are looking to rent a scooter in Tulum :) Note: If you are planning to go further than 10 km outside Tulum, rent a car instead. You cant ride the scooters that far on the highway 👍 There are some very nice cenotes 10-20 min by scooter from Tulum (ex. Santa Cruz and Cristal)
Great experience! Ally was perfect. Very easy and great communication!
Totally recommended!All good comments about low prices and owner responsiveness and being very helpful are true!! The only negative is that there is no delivery/pick up option and it is almost 30min walking from the centre or you will need a taxi to get there.
Absolutely top notch experience renting a beauty of a scooter from Ally. Thank you so much for the help plus all the tips and tricks for navigating Tulum
Renting a scooter from Ally was the best. She offers reasonable prices and was super easy to work with. Highly recommend!
Ally is our Scooter Angel in Tulum!! 😇 she is so super nice, has a lot of good advices to Tulum and the surroundings! Easy and digital rental process. We definitely recommend, so if you are looking for a good and reliable scooter, you are making the right choice with Ally - thank you Ally for everything 🤗
Amazing service. Ally was very kind and friendly. She gave us good recommendations on the city and what to do. Plus the scooter is very affordable and comes with insurance.
Great experience! Scooter was very reliable and in wonderful condition. Gas mileage was great and allowed us to drive through tulum and see all the main city and Maya Ruins. Aly was super sweet and very helpful. She will give you pointers on how to stay safe in Tulum, I recommend following! Once again thank you!
Great Service, Presentation and Quality for your buck!! Swift, Safe and reliable Scooter, couldn’t have asked for anything better. Alyssa was so helpful with Scooter information as well as Touring info on Tulum!
Absolutely charming experience! Ally is responsive, professional et very kind. Scooter in great shape and fun to drive! Would rent there again without hesitation! Recommend +++
Great scooters, super easy. Recommend!
Ally was great the scooter was great and you absolutely need a scooter here to fully enjoy!!!! chris qc canada
We rented for a week while in Tulum and it was well worth the couple extra dollars to make everything in Tulum very accessible. Ally was super responsive throughout the process, made us feel very comfortable with the rules of the road and even went above and beyond to help with local recommendations. I would highly recommend renting a scooter from her, it made our trip 1000x more enjoyable.
Ally was incredibly helpful with our scooter rental! Gave lots of tips and tricks for driving in Tulum, as well as yummy restaurant and beach club recommendations! We appreciated her help :)
We could get a scooter very fast and a very nice woman!
Ally was very responsive and very friendly throughout the entire rental process. Would highly recommend.
We had a great experience. My husband and I rented a scooter for a week from Ally. Everything went seamlessly. When we come back to Tulum we will for sure rent from Ally again and would highly recommend to friends.
Ally was Amazing and very very responsive! She is very social, helpful and shared a lot of tips for our visit to Tulum. It was our first time here as. We needed as much tips as we can. The scooter rental was easy and straightforward and they have GPS trackers for your peace of mind in case you worried they will be stolen! Overall, amazing experience and we will do it again.
The service was excellent, Ally was great to work with, definitely going to rent scooters from her again when we visit Tulum next time.
Ally responded very quickly to all of our messages. She was super helpful in providing us with information about the area as well as how to navigate driving in tulum. Great experience! Thank you.
Perfect experience. Gave us great tips and directions. Easy to rent and a scooter is a must for Tulum. Scooter was is good condition and no issues. Ally was a pleasure to do business with!!
Couldn’t recommend Rent A Scooter Tulum more! Alyssa was so helpful and accommodating and the prices were great. Thanks again :)
Very helpful
So helpful and friendly, way beyond just a rental place , ally is an awesome human
Honestly the best decision I made while in Tulum. We made a lot of plans and assumed we would have time to fit it all in. Honestly without Ally responding to me and being so accommodating we would not have been able to see half the things we wanted to see or have had half the experience. If you’re coming to Tulum and need to get around, look no further - this is the place!
we had the best experience renting a scooter from Ally! she was amazing with communication and super reliable. she was also kind enough to give us plenty of recommendations and tips! thank you Ally!!!
A great service with a smile. Everything made so simple and straight forward. Information given on do’s and donts and what to be careful of. Highly recommend
Ally was absolutely fantastic to rent from. Incredibly communicative about not only the scooter rental, but Tulum in general and how to really navigate the specific nuances of the town effectively and safely. I have already let all of my friends who spend a lot of time in Tulum know that there is no one better to rent from locally. xx
Great rental experience with Ally. Highly recommended!
Great and easy experience renting a scooter! Got it within 20 minutes of messaging and hassle free with lots of great pointers. Will rent again!
Very happy with our experience renting from Ally. We had an issue with not finding our key and she immediately helped us out. A scooter is really the best way to get around in Tulum. Taxis and cars keep you stuck in traffic. Would definitely rent from Ally again
Amazing experience renting a bike with Ally, she is very convenient and the scooter is perfect
Excellent service from Ally from the start! Great communication 24/7 and scooter was 100% cool. Needed a ride for going to the beach and nearby cenotes and Ally’s service and scooter was at their best. She gave us tips and recommendations all the time of places to go and we’re great. Will definitely rent again! Thanks Ally!!
Ally is very friendly and easy to work with. She always makes herself available to help and clearly talks you through the process of renting and riding around Tulum.
Can’t recommend this place enough. We rented a scooter in Tulum and it was breeze. Ally was a complete dream, so accommodating, even helped us get scooters for our friends. I cannot recommend this company enough!
Heads and tails more organized and reliable than any of the other places around here. Ally was very kind and responsive and are scooter rental was flawless.
I had a great experience. Was so much fun to be able to scoot around for two weeks. Everything was handed over in great condition, and I felt safe. Will definitely be recommending them and using them in the future.
Renting a scooter in Tulum with Ally was a great experience. She even gave me the benefit of the doubt and didn’t charge me when I put a small crack on the frame of the moped. Highly recommend using her and not just because of the reasonable prices.
Ally is really nice, the scooter was just perfect and really helpfull during our trip ! Definitelly would rent my scooter here again 🫰🏻
La mejor forma de moverse en Tulum más en temporada alta cuando hay un tráfico impresionante.
Ally was so wonderful and helpful. We wanted to rent an ATV but due to where we were located - we couldn’t drive it on the highways. We had already paid a deposit and everything and Ally had spent so much time dealing with but gave us a full refund and continued to be so helpful throughout. Most trusted and reliable place in Tulum
Had a really good experience renting a scooter from Ally. Highly recommended it if you are willing to rent scooters in Tulum.
Ally was a wonderful host. We had a really smooth transition for bike rentals. Always available over WhatsApp if we had any questions. Would definitely rent Atv’s next time we are in Tulum.
Renting the scooter from Ally was a great experience! From the first time I contacted her she was very helpful and great communication. The scooter was in great shape and very comfortable. Definitely will use her again next time we come! Highly recommended.
Ally was super great to rent from! She was kind, thorough with information, and available if we had any questions. I would definitely rent from her again once I return to Tulum!
Ally was so kind, courteous, and happy to help when we rented from her! We met and conveniently picked up in La Veleta, very reasonably priced with flexible options for delivery and pickup. Will be using her service again the next time we visit Tulum.
Amazing service, amazing owner, amazing scooters Highly recommend as a resource in tulum Ally is a fabulous human, super helpful and very accommodating for all my questions. Her scooter was in great condition and I had no complaints for the extended rent that I used it for. Would definitely return and use again
10/10. Great place to rent scooter in Tulum with very quick response. Will rent from here again.
Allie is one of the greatest humans I've ever met traveling. Not only did I rent my scooter in Tulum from her but she connected me with a dog sitter, NYE plans based on our interests, and we almost had her do an in-house botox visit for my friends. I've never come across someone so helpful and generous in my travels, a concierge of sorts, and go-to provide for all things Tulum. Thank you!!
Rented a scooter last minute. great experience, reliable scooter, helmets included. Host gave clear instructions on riding, parking, and destinations. def recommend for sooter rentals in tulum.
Ally was great to work with. Scooters were well maintained and affordable. I would highly recommend.
Traveled to Tulum in Nov 2023, and had a great experience renting a scooter from this company. The owner, Ally, is so sweet and considerate and obviously an experienced local who knows the ins and outs of Tulum. She made the process of renting super easy and took lots of time to explain everything to us. Would totally recommend renting from her!
Rent from THEM! Super easy experience and would rent from them when we come back. Made going around town so easy. Highly recommend 👍👍
10/10, only place I would rent a scooter in Tulum! Not only did we get the best price in the area, but the price includes full insurance with third party liability, and each scooter/ATV has an AirTag for extra security. The scooters worked great, and the owner Ally was extraordinarily kind and honest, and gave us great travel tips for our time in Tulum. We will be back and will definitely rent fr... More
10/10, only place I would rent a scooter in Tulum! Not only did we get the best price in the area, but the price includes full insurance with third party liability, and each scooter/ATV has an AirTag for extra security. The scooters worked great, and the owner Ally was extraordinarily kind and honest, and gave us great travel tips for our time in Tulum. We will be back and will definitely rent from Ally again! Less
Perfect ! Everything went smoothly, will highly recommend to anyone coming to Tulum and wants a stress free experience with scooter !
Ally was quick to respond and easy to work with. She will be my only contact for scooter rentals in Tulum.
This was my best scooter rental experience ever! Pick up and drop off was seamless, the scooter worked great, and Ally’s advice and insight really helped us during our time in Tulum. Will definitely be renting here again!
Renting a scooter with them was super simple. They were always available to answer any questions I had, right away. I also really appreciated the information text at the beginning to have a better understanding of how to drive around Tulum! Every country is really different! I felt more confident after that. Thank you!
This was my first time renting a scooter, and Ally was amazing! She was super quick to respond and answered all my questions. I’ll definitely be renting from her again. Highly recommend!
Got a brand new scooter from Ally. I had the helmets stolen and she was understanding and very quick to replace them. I'd rent again.
Ally was quick to respond and super knowledgeable about Tulum. We felt safe renting from her and would do it again in a heartbeat. Highly recommended!
If you are in tulum and looking for a scooter rental, look no further. Ally made it easy, offered fair prices, and reliable scooters. I’ve come to Tulum on several occasions and Ally always takes care of me!
This was the top result when I searched scooter rental in Tulum and I understand why. The service was excellent, perfect for someone just arriving in town. Such a wealth of local knowledge and fast support when I needed help with the bike. I rented 2 different bikes and found the sports one handled the local roads better. Highly recommend
I booked last minute a scooter and Ally made it all smoothly! I promise you’ll have the best service !
Favorite scooter rentals in town!!! Great value, great prices!
This is by far the best scooter rental in Tulum. Ally (owner) is an awesome person to top it off. You want to be connected to her if you’re doing Tulum the right way.