This experience was amazing..... Please don't hesitate this is where you want to be, they will take care you... Great customer Service
5
Oct 17, 2024
AMAZING SERVICE- completely accommodating. Best quality AND quantity-affordable/delivery services. Super sweet and professional! You don’t get this ki...
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AMAZING SERVICE- completely accommodating. Best quality AND quantity-affordable/delivery services. Super sweet and professional! You don’t get this kind of service anymore! So genuine and real to do business with or just chat! That is how sweet and amazing this place is! Recommend to everyone and telling my friends and family about them - spread the good word! Thanks to them we got the perfect mattress in our budget and now the best sleep ever.
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5
Oct 15, 2024
Mark & Tina offer SUPERB service!
AMAZING choices of mattresses to choose from! I originally purchased the mattress set for my mom since she has move...
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Mark & Tina offer SUPERB service!
AMAZING choices of mattresses to choose from! I originally purchased the mattress set for my mom since she has moved in with me and she told me she was late to work the next day because her bed WAS SO COMFORTABLE SHE COULDN'T GET OUT OF IT❤️
I Will shop with them FOREVER for my mattress needs ❤️
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5
Sep 27, 2024
Mark was absolutely amazing to work with. The process was seamless and he was able to deliver the mattress to my apartment within minutes!! If you’re ...
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Mark was absolutely amazing to work with. The process was seamless and he was able to deliver the mattress to my apartment within minutes!! If you’re looking for a great and affordable mattress, he’s your guy!!
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5
Sep 17, 2024
I went and got two mattress and metal springs Sunday when I say these mattresses feel so good and soft omg I almost overslept this morning customer se...
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I went and got two mattress and metal springs Sunday when I say these mattresses feel so good and soft omg I almost overslept this morning customer service were so awesome the prices were very reasonable and they definitely worked within my price range I appreciate you guys and will definitely would recommend anybody here for they mattress needs 🤗🤗🤗🤗 thank you so much.
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5
Sep 13, 2024
This experience was seamless and easy. And took less time than I expected. My item is even being delivered the same day.
I am pleased with the custome...
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This experience was seamless and easy. And took less time than I expected. My item is even being delivered the same day.
I am pleased with the customer service and quality of product.
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5
Sep 05, 2024
This was by far the most seamless transaction of ANY KIND that I have ever experienced. Every mattress option is on site and lined up according to pri...
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This was by far the most seamless transaction of ANY KIND that I have ever experienced. Every mattress option is on site and lined up according to price which made it SUPER easy to find the perfect fit both comfort and price-wise!
I took advantage of their financing plan, again, SUPER easy!! So excited for my new dip-in-the-middle free mattress and being able to feel good about my purchase knowing that I truly got a GREAT mattress for an AMAZING price!!!
Thank you Mark & Tina!! Y’all are the BEST!
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5
Aug 29, 2024
Mark and his wife are absolute sweethearts! I was in need of a mattress and made an appointment. I was in and out of their store with my mattress deli...
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Mark and his wife are absolute sweethearts! I was in need of a mattress and made an appointment. I was in and out of their store with my mattress delivered in all but an hour. They are so sweet and friendly and try to find every option to get you the best mattress for your budget. If you are thinking of buying a new mattress I would definitely recommend calling them and looking at your options!
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5
Aug 27, 2024
Got a mattress at a great price from this family owned business. Slept on it for the first time last night and got amazing sleep! Would recommend
5
Aug 08, 2024
They are the best. Friendly, kindly, helpful and perfect. My mom so happy with mattress and she finally can sleepwell.
5
Jul 30, 2024
5
Jul 29, 2024
Mark and his wife are simply AMAZING! They are very patience and knowledgeable. They took there time to explain every throughly. I like the fact that ...
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Mark and his wife are simply AMAZING! They are very patience and knowledgeable. They took there time to explain every throughly. I like the fact that it is by appointment only, it makes you feel like a VIP. It's amazing experience!
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5
Jul 22, 2024
Best mattresses hands down! My kids absolutely love their new mattresses. They have slept much better since getting them. Made an appointment on July ...
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Best mattresses hands down! My kids absolutely love their new mattresses. They have slept much better since getting them. Made an appointment on July 5th went in ordered 2 mattresses, we had them delivered to our home in Colorado, we received them on the 12th of July.
Thank you so much Mark and Tina.
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5
Jul 22, 2024
Quick and speedy same day service. Very professional and informative about the mattress details.
5
Jul 22, 2024
The hospitality was above and beyond expectations. Friendly and very helpful and the prices were pretty fair. Definitely would deal with them in the f...
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The hospitality was above and beyond expectations. Friendly and very helpful and the prices were pretty fair. Definitely would deal with them in the future.
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5
Jul 21, 2024
If you are looking for great mattress at a great price and fantastic customer service go to MATTRESS BY APPOINTMENT in Allen TX.
5
Jul 21, 2024
Mark and Tina are awesome! My daughter needed a new mattress. Mark and Tina were so knowledgable and helpful. I can’t say enough good things about Mat...
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Mark and Tina are awesome! My daughter needed a new mattress. Mark and Tina were so knowledgable and helpful. I can’t say enough good things about Mattress by Appointment - highly recommend.
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5
Jul 11, 2024
It was such a comforting and pleasant experience at the store. Would recommend to everyone to visit and check out them
5
Jul 05, 2024
Mark is the mattress guy to come to! Location in Allen was very convenient and I was pointed in the right direction for comfort and price!
5
Jul 01, 2024
Great service here! Got me a great mattress for a great price. Thanks Mattress by appointment!!!
5
Jul 01, 2024
same day purchase same day delivery, they really went above and beyond.....GREAT CUSTOMER SERVICE
5
Jun 24, 2024
I Highly recommend and endorse”Mattress by Appointment of AllenTX”!!!! I had been looking for a specific mattress for a friend of mine who is caring f...
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I Highly recommend and endorse”Mattress by Appointment of AllenTX”!!!! I had been looking for a specific mattress for a friend of mine who is caring for her terminally ill Mom, who is fighting cancer.
The mother has been running thru mattress’s every 6 weeks or so. The Mom wanted to try air mattress so one was purchased. The family cat clawed a few of the air mattresses, 3 I believe.
It had recently came to my attention that she was sleeping on an air mattress that didn’t inflate beyond an hour. She never told anyone that the air mattress was punctured again. She had been sleeping on the deflated air mattress on a daybed with wood slats.
The mom suffers not only with cancer but with COPD & schizophrenia. Last week her meds changed and her body is adjusting to new medicines. She is also gearing up for her next rounds of an experimental cancer treatment that will boost her immune system. Her port was put in a week ago. She starts that Thursday.
**** when I shared the situation of Mom Susan with Mattress by Appointment of Allen, Tx I surely know that God had directed me. I had been searching different sites and on marketplace That where I saw there ad. Was surprised with their kind heart and warm customer service. When they heard her condition and need they gave a price I could afford and generously met ever need Mom Susan had to make her comfortable.
It’s been 3 days since they delivered the mattress. I’m happy to report Mom Susan says her back feels so much better. She now falls asleep when she lays on her bed for her oxygen therapy.
Thank you Mark & Tina for being the hands and feet of God! Blessings over your family, your business and your health. Thanks also for being Susan’s angels.
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5
Jun 21, 2024
Mark and Tina are amazing. They made me feel confident in my decision and are genuinely there to help. I mention my budget and they walked me through ...
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Mark and Tina are amazing. They made me feel confident in my decision and are genuinely there to help. I mention my budget and they walked me through my options and asked the right question with no sales pressure to purchase like any sales person. I highly recommend them.
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5
Jun 03, 2024
I’ve had my current mattress for almost 10 years and I’ve been waking up with the most intense back pain for the last 2 weeks. I finally decided enoug...
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I’ve had my current mattress for almost 10 years and I’ve been waking up with the most intense back pain for the last 2 weeks. I finally decided enough was enough and started looking for a new mattress. I am however, not looking to pay $2000 for a mattress… so Facebook marketplace was my first stop. I ended up seeing an ad for this place and got a response from them asap giving me appointment times to meet them at their brick and mortar. I showed up at the agreed upon time and met the husband and wife who own the place and sell the mattresses and their son. It’s a small store and they have about 8-10 mattresses out on display in a range of costs and firmness. The husband explained the cost range and that they have programs they partner with if you’d like to finance. I chose to finance and see how much I’d get approved for before even sitting on anything. These finance programs are great for short term, they allow you to pay no interest for 3-4 months and then once the no interest window is over, the mattress doubles in price. The BEST part about learning that, was that the husband and wife were very transparent and explained it to me in detail so I knew what I was getting into. I really appreciated that.
I got approved pretty quickly and chose a mattress, they delivered it to me immediately after (I live pretty close so it was kismet).
Some things to consider, you can’t return these mattresses but they do have a warranty if anything happens to them. But if you get it home and realize you hate it, too bad 🤷🏻♀️ they also don’t have allllllll the options that a big box store is going to have (I actually prefer that). Other than that, I think this place really is where it’s at when it comes to mattress buying.
Thanks again for making this process so pain free! 🩷🩷🩷
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5
Jun 01, 2024
Mattress by Appointment is a terrific business to choose for your next sleeping purchase. Mark & Tina are fun, happy, and super knowledgeable with a n...
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Mattress by Appointment is a terrific business to choose for your next sleeping purchase. Mark & Tina are fun, happy, and super knowledgeable with a nice range of comfortable options, unbeatable prices and great delivery service. This ‘people business’ earns your respect with gratitude!!
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5
May 29, 2024
Mark and Tina were so lovely and nice !!! They helped me get An amazing bed !! I’m so happy 😄😄😄😄
5
May 29, 2024
I had a fantastic experience purchasing a mattress. Great prices and everyone was super helpful! Highly recommend!
5
May 27, 2024
The prices were very affordable Mark did an excellent job explaining the mattress comfort and prices . The experience was great we will be definitely ...
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The prices were very affordable Mark did an excellent job explaining the mattress comfort and prices . The experience was great we will be definitely coming back soon.
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5
May 27, 2024
I recently had the pleasure of shopping at Mattress by Appointment and couldn’t be happier with the experience! From the moment I walked in, the staff...
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I recently had the pleasure of shopping at Mattress by Appointment and couldn’t be happier with the experience! From the moment I walked in, the staff was incredibly helpful and attentive. They took the time to understand my needs and guided me to a selection of mattresses that fit perfectly within my budget. The personalized service and no-pressure environment made the entire process enjoyable and stress-free. I found the perfect mattress that will improve my sleep quality significantly. If you’re looking for a great mattress shopping experience, I highly recommend Mattress by Appointment! Five stars!
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5
May 25, 2024
The mattress was amazing I’m so happy that I came here to purchase. I was going to go to Nebraska but I stopped by here first. I was skeptical but I a...
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The mattress was amazing I’m so happy that I came here to purchase. I was going to go to Nebraska but I stopped by here first. I was skeptical but I am so grateful I came here today Mark and Tina were amazing and I’m so happy with my purchase. They deliver for a great fee as well and the mattress will last me for years.
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5
May 21, 2024
5
May 20, 2024
Amazing concierge level service by Mark with speedy delivery and top quality mattresses! An added bonus was to make an appointment that worked around ...
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Amazing concierge level service by Mark with speedy delivery and top quality mattresses! An added bonus was to make an appointment that worked around our schedule and the same for delivery!
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5
May 20, 2024
Great service! Mark is so helpful and kind. The mattresses are top notch quality and such a good price!!!
5
May 20, 2024
Best mattress buying experience ever! So easy getting to choose exactly which mattress would work for us and delivery was amazing!!
Definitely would r...
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Best mattress buying experience ever! So easy getting to choose exactly which mattress would work for us and delivery was amazing!!
Definitely would recommend if you are looking to buy a mattress they will work with you 100%
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5
May 20, 2024
Great people!
5
May 17, 2024
5
May 17, 2024
great service! made everything super easy w same day delivery
4
May 16, 2024
Found this place called mattress by appointment, it's local in the uptown area of Plano.
5
May 16, 2024
Great place to buy a Luxury King Mattress and not break the bank.
5
May 06, 2024
Please consider Mattress by Appointment for your next mattress purchase. DO NOT HESITATE. Mark has an excellent inventory and prices for every budget!...
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Please consider Mattress by Appointment for your next mattress purchase. DO NOT HESITATE. Mark has an excellent inventory and prices for every budget! I appreciated he was knowledgeable and considers what his customer needs. He encourages you to try the mattresses to find your comfort. He is not pushy and has great financing options and delivery service too!! I really appreciated being able to have the appointment. It was time allotted just for me and that made for quality time and service!! Make your appointment with Mark. You will be very satisfied. My new bed is like sleeping on a cloud❤️ Thank you Mark & Tina!!🤗 You definitely give ⭐️⭐️⭐️⭐️⭐️service. I highly recommend your business to others and wish you both continued success!!
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5
May 05, 2024
I made an appointment extremely spur of the moment, and Mike and his lovely wife were able to get me in the same day. They were also able to deliver i...
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I made an appointment extremely spur of the moment, and Mike and his lovely wife were able to get me in the same day. They were also able to deliver it the SAME day, right after the purchase. They walked me through my options without being pushy or passive aggressive. I ended up getting a queen mattress and a boxspring, within my budget. I appreciate their help, knowledge, and their genuine spirit. Shop local, check em out!
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5
May 04, 2024
Very helpful people. They have really nice and very affordable mattresses
5
May 01, 2024
I was just curious about Mattress By Appointment, so I called them. I was blown away by the service and the mattresses I sampled. I ended up with a n...
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I was just curious about Mattress By Appointment, so I called them. I was blown away by the service and the mattresses I sampled. I ended up with a new mattress in my home, one hour later. The best part of the experience was there was no pressure. I was initially curious, but I knew I needed one, so I bought it. If you’re curious, please check them out for yourself.
Best
Thomas
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5
Apr 30, 2024
We came we had great experience with Mark and Tina and we were sold! At first we thought we could rely on the numerous online reviews and data to buy ...
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We came we had great experience with Mark and Tina and we were sold! At first we thought we could rely on the numerous online reviews and data to buy our King mattress without visiting a store. We were wrong. We then took a chance for personal service with Mattress By Appointment and had such a relaxing and enjoyable experience. Mark is not a salesman, rather he offers a service to match customers with their sleep preference. Tina effortlessly confirms selection and close the deal. Go to mba to save time and bypass the pass on costs. Thank you Mark and Tina.
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5
Apr 30, 2024
Mark was incredible! I was nervous and didn’t know what to expect it not being a big box retailer but he was so welcoming, knowledgeable and helpful! ...
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Mark was incredible! I was nervous and didn’t know what to expect it not being a big box retailer but he was so welcoming, knowledgeable and helpful! He found me a mattress in my price range, comfort level and taught me about the technology used now to help me make an informed choice! I will definitely refer him to all my friends! Please go see Mark and his wife, the process can be daunting, and they take all the struggle out!
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5
Apr 29, 2024
Very good quality mattress, and great service. Recommend coming here because they have good stuff at lower price.
5
Apr 27, 2024
We had an excellent experience with Mattress By Appointment! Mark and Tina, the owners, are absolutely amazing! They helped our non-profit organizatio...
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We had an excellent experience with Mattress By Appointment! Mark and Tina, the owners, are absolutely amazing! They helped our non-profit organization, LatterHouse Decor, by donating a couple of very nice mattresses to help us help our clients.
My husband and I also plan to purchase a mattress for ourselves very soon. Thank you Mark and Tina for offering quality mattresses at an incredibly reasonable price! God bless you both and your business!
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5
Mar 14, 2024
Great Mattresses & even Better Customer Service.
10/10 & definitely referring my family
5
Mar 10, 2024
Great people to work with. Top notch.
5
Mar 07, 2024
This was a wonderful experience being able to come to a mattress place without the hassel. I would most definitely recommend coming here. And prices...
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This was a wonderful experience being able to come to a mattress place without the hassel. I would most definitely recommend coming here. And prices are excellent. Oh and by the way, the people are awesome.
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5
Mar 02, 2024
Excellent customer service very nice .. 👍👍👍👍👍👍👍👍👍👍🤙....
5
Feb 24, 2024
Mark and his wife were very helpful and provided the best customer service! Mark responded to me almost immediately after calling for more info. I we...
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Mark and his wife were very helpful and provided the best customer service! Mark responded to me almost immediately after calling for more info. I went in to look at their mattress selection and he and his wife delivered the same day (Super Bowl day). I can’t say enough about their customer service and how willing they were to help me find the mattress I had been looking for. They went above and beyond for me and weren’t pushy to try and make a sale. I had a great experience with this business and I highly recommend!
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5
Feb 18, 2024
Amazing experience🤗 Amazing people🤗🤗
5
Feb 08, 2024
As a first time mattress buyer I can say that the owners here took all of the scare tactics and intimidation away from purchasing a bed and I left wit...
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As a first time mattress buyer I can say that the owners here took all of the scare tactics and intimidation away from purchasing a bed and I left with a smile on my face and a great deal!
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5
Feb 06, 2024
Great customer service and product
5
Feb 06, 2024
I had a fantastic experience with Mark The Mattress Man and his wife. Their service was exceptional from start to finish. Scheduling a meetup was conv...
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I had a fantastic experience with Mark The Mattress Man and his wife. Their service was exceptional from start to finish. Scheduling a meetup was convenient, and they were accommodating to my schedule. They offered me a great price, and their professionalism made the entire process smooth and stress-free. I would highly recommend Mark The Mattress Man for anyone looking for quality service and a great deal on a mattress. 10/10 service!
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5
Feb 04, 2024
Amazing place!! We got approved in less than 10 minutes and came to our appointment and walked out in 10 minutes with our mattress!! Amazing customer ...
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Amazing place!! We got approved in less than 10 minutes and came to our appointment and walked out in 10 minutes with our mattress!! Amazing customer service just all around good people love it!! Thank you again!!
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5
Feb 04, 2024
The customer service me and my husband received is unmatched. I will definitely recommend this store to my family and friends.
5
Feb 02, 2024
5
Jan 23, 2024
Excellent service at a fair price
5
Jan 21, 2024
There is no other way to explain the feeling other amazing and wow. So after what seemed like many nights of a restless and waking up in the middle of...
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There is no other way to explain the feeling other amazing and wow. So after what seemed like many nights of a restless and waking up in the middle of the night, my husband and I decided it was way overdue for a new mattress. After coming across an ad on my Facebook feed, I saw this was different. I sent a text made an appointment, then had to reschedule but it worked out for the best. My questions were answered by the owners Mark and Tina, they explained how it all works and they were very friendly. The service was same day. We ended up getting a brand new in the box Queen sized hybrid mattress and after just one night of sleep it was so peaceful. I recommend this place to anyone. Thank you
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5
Jan 21, 2024
My son was in need of a new mattress and Mark did a great job of showing me options within my budget. My son loves what I chose for him!
5
Jan 06, 2024
Update 5/24
So….they did it again. Contacted them about a box spring for my sons new mattress (purchased elsewhere only because it was a package deal...
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Update 5/24
So….they did it again. Contacted them about a box spring for my sons new mattress (purchased elsewhere only because it was a package deal) the other place wanted way too much for theirs.
They said sure no problem what size do you need. Staying true to my lack of mattress knowledge, I told them what height to bring, they delivered, my husband looked at it and said that it was too low. They said no problem, we’ll take it back and bring you the correct size. I felt so bad for not requesting the correct size in the first place, AGAIN, but they said no problem all with a smile on their faces and the best demeanor.
We’ll continue to purchase from them but I promised to let my husband do the ordering from here on out.
1/24
I cannot say enough good things about the owners of this store, they are some of the kindest people that you could ever meet.
Let me tell you…my husband had just driven to our new home 19 hours straight, he was exhausted BUT we needed a bed. We went straight to a few of the other larger mattress stores but they didn’t have a single mattress on-site. We were either going to find a mattress to buy or go stay in a hotel until we did (even though we had a place) we couldn’t sleep on the floor.
We called Mark and he told us to come on over. He and his wife worked tirelessly to get us a mattress AND deliver it that night, last minute, even though the wife was under the weather.
We were delirious from moving and determined to choose the tallest box springs that they had, even though both Mark and Tina said that it would be pretty high. Let me tell you, I was determined to make it work even though I needed a step stool to get into bed (I’m no short woman). My husband called Mark in embarrassment and explained that…yeah they were right the first time. Mark exchanged out too tall box springs with the same smile and amazing demeanor that he had the night before.
There’s nothing better than getting a good product from good people and walking away feeling enriched instead of bamboozled and hoodwinked.
Thank you Mark and Tina!
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5
Dec 27, 2023
They were very friendly and accommodating, very receptive to all the numerous questions I threw at them, had a wide variety of selections of mattresse...
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They were very friendly and accommodating, very receptive to all the numerous questions I threw at them, had a wide variety of selections of mattresses to choose from, and communicated very well through the delivery process, even sending a pic of the mattress being delivered.
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5
Dec 26, 2023
The owners were professional and knowledgeable about mattresses. The customer service was outstanding! I highly recommend them because their prices ...
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The owners were professional and knowledgeable about mattresses. The customer service was outstanding! I highly recommend them because their prices are reasonable and outstanding customer service.
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5
Dec 17, 2023
Tina was fabulous had a wonderful conversation she saved me 60% off mattress price!! I’m so glad that I got my mattress here!!! Also has quick deliver...
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Tina was fabulous had a wonderful conversation she saved me 60% off mattress price!! I’m so glad that I got my mattress here!!! Also has quick delivery options!
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5
Dec 17, 2023
These guys are beyond AMAZING I really can’t say enough good about them, It’s so great to get a bed from such good people So it’s no shock that there ...
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These guys are beyond AMAZING I really can’t say enough good about them, It’s so great to get a bed from such good people So it’s no shock that there beds are amazing and priced great, If you are looking for a wonderful bed at a amazing price from amazing people look no more you won’t find better.
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5
Dec 15, 2023
Painless experience, excellent price! Extremely friendly, highly recommend this place.
5
Oct 15, 2023
If I could give more stars I would because they deserve it !! They are so kind so easy to work with ! They have AMAZING prices that cannot be beat I p...
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If I could give more stars I would because they deserve it !! They are so kind so easy to work with ! They have AMAZING prices that cannot be beat I promise you that! We shopped all over the place and were so grateful to find Mattress by Appointment !! Not only is the price incredible, we received delivery SAME DAY ! You will not be disappointed and I promise you will not find care like this anywhere else ! HIGHLY RECOMMEND !
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5
Sep 30, 2023
Tina and her husband were extremely helpful and friendly! I’ve been to a few of these locations (not this one in particular) and I’ve never had such f...
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Tina and her husband were extremely helpful and friendly! I’ve been to a few of these locations (not this one in particular) and I’ve never had such friendly and great service! If I need another mattress in the future, I will definitely be in contact with them
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5
Sep 22, 2023
Mark was super nice and He loves to talk about football while selling mattresses !!
5
Sep 08, 2023
We enjoyed our experience with Mattress by Appointment. We got an equivalent mattress to what we'd slept on for 15+ years and it was at a similar pric...
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We enjoyed our experience with Mattress by Appointment. We got an equivalent mattress to what we'd slept on for 15+ years and it was at a similar price to what we paid 15+ years ago, too. They worked with us and gave us options as we made our decision. And delivery was quick, the next day, even though we lived almost an hour away. I would recommend anyone to at least check them out if you're in the market for a new mattress.
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5
Aug 20, 2023
If you’re looking for a good quality mattress sold by good quality people this is your place. From the time I reached out to the time they delivered m...
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If you’re looking for a good quality mattress sold by good quality people this is your place. From the time I reached out to the time they delivered my mattress (the next day) I was was well taken care of. They didn’t try to upsell me and even added a bit of motherly advice for free lol. No but seriously, if you need a mattress & boxspring, you need to make an appointment!
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5
Aug 18, 2023
The husband and wife team gave me a great deal! I saved over $300 bucks! They even took my old mattress and box spring to the dumpster located in our ...
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The husband and wife team gave me a great deal! I saved over $300 bucks! They even took my old mattress and box spring to the dumpster located in our apt. complex! I wish I could give them 6 stars!Yes!
🥳⭐️⭐️⭐️⭐️⭐️⭐️🥳
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5
Jul 14, 2023
Ms Tina was awesome great personality great salesman and very budget friendly thanks again!!!!
5
Jul 06, 2023
5
Apr 16, 2023
I had the most amazing experience it took let's than 20 min approval was fast & easy . Mark was very knowledgeable and walked me through the entire pr...
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I had the most amazing experience it took let's than 20 min approval was fast & easy . Mark was very knowledgeable and walked me through the entire process.. I recommend them to everyone if you are looking for Quality you definitely will find it here. THANK YOU SO MUCH 🤩⚘️
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5
Apr 15, 2023
It was a great experience. I will be setting up another appointment for a king size.
5
Mar 11, 2023
Great products and custom service will definitely recommend their business
5
Mar 04, 2023
Thank you so much for the comfy mattress. Very nice, we are so happy.